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data-country="GB" > <b>United Kingdom</b> <a href="/en-gb/support/"> English </a> </li> <li data-country="US" > <b>United States of America</b> <a href="/en-us/support/" > English </a> <a href="/es-us/support/"> Espa帽ol </a> </li> <li data-country="UY" > <b>Uruguay</b> <a href="/es-uy/support/" > Espa帽ol </a> <a href="/en-uy/support/"> English </a> </li> </ul> </nav> </li> </ul> </nav> <nav class="nav-on-open"> <ul> <li><a target=_blank href="https://www.paysafe.com/en/paysafecard-business/" >Experien葲a Noastr膬 de Afaceri</a></li> </ul> </nav> <span class="logo"> <a href="/ro-md/"> <span class="sr-only">Paysafecard</span> </a> </span> <label for="menu-region" class="trigger desktop-only"><span class="sr-only">Region</span></label> <input type="checkbox" id="menu-region" class="trigger desktop-only"> <nav class="menu desktop-only"> <h2>Selecta葲i regiunea 葯i limba</h2> <ul> <li data-country="AR" > <b>Argentina</b> <a href="/es-ar/support/" > Espa帽ol </a> <a href="/en-ar/support/"> English </a> </li> <li data-country="AU" > <b>Australia</b> <a href="/en-au/support/"> English </a> </li> <li data-country="AT" > <b>Austria</b> <a href="/de-at/support/" > Deutsch </a> <a href="/en-at/support/"> English </a> </li> <li data-country="BE" > <b>Belgium</b> <a href="/nl-be/support/" > Nederlands </a> <a href="/fr-be/support/"> Fran莽ais </a> <a href="/en-be/support/"> English </a> </li> <li data-country="BG" > <b>Bulgaria</b> <a href="/en-bg/support/"> English </a> </li> <li data-country="CA" > <b>Canada</b> <a href="/en-ca/support/" > English </a> <a href="/fr-ca/support/"> Fran莽ais </a> </li> <li data-country="HR" > <b>Croatia</b> <a href="/hr-hr/support/" > Hrvatski </a> <a href="/en-hr/support/"> English </a> </li> <li data-country="CY" > <b>Cyprus</b> <a href="/el-cy/support/" > 螘位位畏谓喂魏维 </a> <a href="/en-cy/support/"> English </a> </li> <li data-country="CZ" > <b>Czech Republic</b> <a href="/cs-cz/support/" > 膶esk媒 </a> <a href="/en-cz/support/"> English </a> </li> <li data-country="DK" > <b>Denmark</b> <a href="/en-dk/support/"> English </a> </li> <li data-country="EE" > <b>Estonia</b> <a href="/en-ee/support/"> English </a> </li> <li data-country="FI" > <b>Finland</b> <a href="/fi-fi/support/" > Suomi </a> <a href="/en-fi/support/"> English </a> </li> <li data-country="FR" > <b>France</b> <a href="/fr-fr/support/" > Fran莽ais </a> <a href="/en-fr/support/"> English </a> </li> <li data-country="GE" > <b>Georgia</b> <a href="/en-ge/support/"> English </a> </li> <li data-country="DE" > <b>Germany</b> <a href="/de-de/support/" > Deutsch </a> <a href="/en-de/support/"> English </a> </li> <li data-country="GR" > <b>Greece</b> <a href="/el-gr/support/" > 螘位位畏谓喂魏维 </a> <a href="/en-gr/support/"> English </a> </li> <li data-country="HU" aria-selected="true"> <b>Hungary</b> <a href="/hu-hu/support/" class="active" > Magyar </a> <a href="/en-hu/support/"> English </a> </li> <li data-country="IS" > <b>Iceland</b> <a href="/en-is/support/"> English </a> </li> <li data-country="IE" > <b>Ireland</b> <a href="/en-ie/support/"> English </a> </li> <li data-country="IT" > <b>Italy</b> <a href="/it-it/support/" > Italiano </a> <a href="/en-it/support/"> English </a> </li> <li data-country="KW" > <b>Kuwait</b> <a href="/en-kw/support/"> English </a> </li> <li data-country="LV" > <b>Latvia</b> <a href="/en-lv/support/"> English </a> </li> <li data-country="LI" > <b>Liechtenstein</b> <a href="/de-li/support/" > Deutsch </a> <a href="/en-li/support/"> English </a> </li> <li data-country="LT" > <b>Lithuania</b> <a href="/en-lt/support/"> English </a> </li> <li data-country="LU" > <b>Luxembourg</b> <a href="/de-lu/support/" > Deutsch </a> <a href="/fr-lu/support/"> Fran莽ais </a> <a href="/en-lu/support/"> English </a> </li> <li data-country="MT" > <b>Malta</b> <a href="/en-mt/support/"> English </a> </li> <li data-country="MX" > <b>Mexico</b> <a href="/es-mx/support/" > Espa帽ol </a> <a href="/en-mx/support/"> English </a> </li> <li data-country="MD" > <b>Moldova</b> <a href="/ro-md/support/" > Rom芒n膬 </a> <a href="/en-md/support/"> English </a> </li> <li data-country="ME" > <b>Montenegro</b> <a href="/en-me/support/"> English </a> </li> <li data-country="NL" > <b>Netherlands</b> <a href="/nl-nl/support/" > Nederlands </a> <a href="/en-nl/support/"> English </a> </li> <li data-country="NZ" > <b>New Zealand</b> <a href="/en-nz/support/"> English </a> </li> <li data-country="NO" > <b>Norway</b> <a href="/en-no/support/"> English </a> </li> <li data-country="PY" > <b>Paraguay</b> <a href="/es-py/support/" > Espa帽ol </a> <a href="/en-py/support/"> English </a> </li> <li data-country="PE" > <b>Peru</b> <a href="/es-pe/support/" > Espa帽ol </a> <a href="/en-pe/support/"> English </a> </li> <li data-country="PL" > <b>Poland</b> <a href="/pl-pl/support/" > Polski </a> <a href="/en-pl/support/"> English </a> </li> <li data-country="PT" > <b>Portugal</b> <a href="/pt-pt/support/" > Portugu锚s </a> <a href="/en-pt/support/"> English </a> </li> <li data-country="RO" > <b>Romania</b> <a href="/ro-ro/support/" > Rom芒n膬 </a> <a href="/en-ro/support/"> English </a> </li> <li data-country="SA" > <b>Saudi Arabia</b> <a href="/en-sa/support/"> English </a> </li> <li data-country="SK" > <b>Slovakia</b> <a href="/sk-sk/support/" > Slovensk媒 </a> <a href="/en-sk/support/"> English </a> </li> <li data-country="SI" > <b>Slovenia</b> <a href="/sl-si/support/" > Slovenski </a> <a href="/en-si/support/"> English </a> </li> <li data-country="ES" > <b>Spain</b> <a href="/es-es/support/" > Espa帽ol </a> <a href="/en-es/support/"> English </a> </li> <li data-country="SE" > <b>Sweden</b> <a href="/sv-se/support/" > Svenska <span class="fw-bold">BETA</span> </a> <a href="/en-se/support/"> English </a> </li> <li data-country="CH" > <b>Switzerland</b> <a href="/de-ch/support/" > Deutsch </a> <a href="/fr-ch/support/"> Fran莽ais </a> <a href="/it-ch/support/"> Italiano </a> <a href="/en-ch/support/"> English </a> </li> <li data-country="TR" > <b>Turkey</b> <a href="/tr-tr/support/" > T眉rk莽e <span class="fw-bold">BETA</span> </a> <a href="/en-tr/support/"> English </a> </li> <li data-country="AE" > <b>United Arab Emirates</b> <a href="/en-ae/support/"> English </a> </li> <li data-country="GB" > <b>United Kingdom</b> <a href="/en-gb/support/"> English </a> </li> <li data-country="US" > <b>United States of America</b> <a href="/en-us/support/" > English </a> <a href="/es-us/support/"> Espa帽ol </a> </li> <li data-country="UY" > <b>Uruguay</b> <a href="/es-uy/support/" > Espa帽ol </a> <a href="/en-uy/support/"> English </a> </li> </ul> </nav> <a href="/ro-md/support/" class="desktop-only help"><span class="sr-only">Help</span></a> </header> <div class="page "> <main> <section class="notification js-notification-show-once"> <div class="container-xl notification__content"> <input type="checkbox" class="trigger" checked="true" aria-label="notification"> <div class="notification__text"> <p>Pentru a vizualiza con葲inutul corect pentru 葲ara dvs., v膬 rug膬m s膬 selecta葲i 葲ara din meniul de mai sus.</p> </div> </div> </section> <script> (function(countryCode, uid){ if (!';'.concat(document.cookie).match(';\\s*_notificationConfirmed_'+uid+'='+countryCode)) { document.querySelectorAll('section.notification.js-notification-show-once div.notification__content').forEach(function (el) { el.style.display = 'flex'; }); document.querySelectorAll('section.notification.js-notification-show-once input.trigger').forEach(function (el) { el.addEventListener('click', function () { document.cookie = '_notificationConfirmed_' + uid + '=' + countryCode + ';max-age=86400;path=/;secure;samesite=strict'; }); }); } })('MD', 614961); </script> <section id=c611808 class="support-hero faq-search decoration bg-light-blue" dir="ltr"> <div class="decoration__background"></div> <div class="container-xl"> <div class="row"> <div class="col-12 col-lg-8 col-xl-7"> <h2> Ai 卯ntreb膬ri despre PaysafeCard? </h2> <p> R膬sfoie葯te diferitele categorii sau utilizeaz膬 bara de c膬utare pentru a g膬si articole relevante. </p> <div class="faq-search__block"> <form id="js-inbenta-search-form" class="faq-search__form" method="GET" action="/ro-md/support/search-results/"> <input type="text" id="js-inbenta-search-input" class="form-control faq-search__input" placeholder="Caut膬, utiliz芒nd cuvinte-cheie 卯n rom芒n膬" aria-label="Scrie葲i 卯ntrebarea aici. Ap膬sa葲i Enter pentru a 卯ncepe c膬utarea." name="q" value="" autocomplete="off" data-locale="ro_MD" data-country-code="md" data-question-uri="/ro-md/support/question/" > <input type="submit" class="faq-search__submit support-hero__submit" id="js-inbenta-search-submit" aria-label="Search"> <input type="reset" value="Reset" class="support-hero__reset support-hero__reset" aria-label="Reset"> </form> <div id="js-inbenta-search-results" class="support-search__answer-list-result d-none"> </div> <div id="lightbox" class="lightbox"></div> </div> </div> <div class="article"> <div class="contact"> <div class="phoneModal modal fade" id="phoneModal" tabindex="-1" role="dialog" aria-labelledby="phoneModal" aria-hidden="true"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content"> <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"> <span aria-hidden="true">×</span> </button> </div> </div> </div> </div> </div> </div> <small class="error is-invalid v-none" id="is-invalid">V膬 rug膬m s膬 introduce葲i termenul de c膬utare f膬r膬 caractere speciale.</small> </div> </div> </section> <section id=c611811 class="support-topics full-width bg-dark-blue" dir="ltr"> <div class="container-xl"> <h2> R膬sfoie葯te subiectele populare </h2> <div class="support-topics__nav"> <ul class="nav-topics" id="navTopics"> <li class="nav-item pl膬葲i"> <a class="headline" href="/ro-md/support/category/1/pl-i/"> Pl膬葲i </a> <ul> <li class="sub-item"> <a class="sub-link" href="/ro-md/support/category/8/pl-i/magazine-online/"> Magazine online </a> </li> <li class="sub-item"> <a class="sub-link" href="/ro-md/support/category/9/pl-i/pl-i-respinse/"> Pl膬葲i respinse </a> </li> <li class="sub-item"> <a class="sub-link" href="/ro-md/support/category/10/pl-i/ramburs-ri/"> Ramburs膬ri </a> </li> </ul> </li> <li class="nav-item paysafecard-din-16-cifre"> <a class="headline" href="/ro-md/support/category/5/paysafecard-din-16-cifre/"> PaysafeCard din 16 cifre </a> <ul> <li class="sub-item"> <a class="sub-link" href="/ro-md/support/category/22/paysafecard-din-16-cifre/exploreaz-paysafecard/"> Exploreaz膬 PaysafeCard </a> </li> <li class="sub-item"> <a class="sub-link" href="/ro-md/support/category/21/paysafecard-din-16-cifre/sold/"> Sold </a> </li> <li class="sub-item"> <a class="sub-link" href="/ro-md/support/category/30/paysafecard-din-16-cifre/promo-ie/"> Promo葲ie </a> </li> </ul> </li> <li class="nav-item securitate"> <a class="headline" href="/ro-md/support/category/6/securitate/"> Securitate </a> <ul> <li class="sub-item"> <a class="sub-link" href="/ro-md/support/category/23/securitate/blocat-paysafecard/"> Blocat PaysafeCard </a> </li> <li class="sub-item"> <a class="sub-link" href="/ro-md/support/category/24/securitate/confiden-ialitate-i-reclama-ii/"> Confiden葲ialitate 葯i reclama葲ii </a> </li> <li class="sub-item"> <a class="sub-link" href="/ro-md/support/category/26/securitate/sprijin-i-bun-stare/"> Sprijin 葯i bun膬stare </a> </li> </ul> </li> </ul> </div> </div> </section> <section id=c611816 class="support-accordion faq bg-dark-blue " dir="ltr"> <div class="container-xl"> <div class="row"> <div class="col-12"> <h1 class="text-center">脦ntreb膬ri frecvente</h1> <ul class="accordion"> <li class="accordion__card"> <h3 id="item-title0"> <button type="button" data-bs-toggle="collapse" data-bs-target="#item0" aria-expanded="false" aria-controls="item0"> PaysafeCard-ul meu a fost blocat din motive de securitate. Ce trebuie s膬 fac? </button> </h3> <div id="item0" class="collapse" aria-labelledby="item-title0"> <div> <p>脦n calitate de institu葲ie financiar膬 reglementat膬, PaysafeCard este obligat s膬卯葲i p膬streze datele 卯n siguran葲膬, men葲in芒nd 卯n acela葯i timp conformitatea cu autorit膬葲ile noastre de reglementare. 脦n cazul 卯n care vom avea nevoie de unele detalii</p> <a class="faq__item-more" onclick="inbentaHandler.view('ro_MD', 'md', 'eyJpdiI6ImlxTnJHTlQ5RDNrSFNtTHg3UllZVVE9PSIsInZhbHVlIjoiZ05mLzBack9DaDJweVZ0Q1VNNHBCUVFDR1RuOUhXYjJvbDd3MWVxMUZNNWJzRStibWRDSGhxenhTOTcxdkpYelU4K1p4aitYUm5Dd3krbnlYSU5BOFk0UnA5QjROdmx3Q1RnV2JuaGtZdUN3R1lHNS9BckRxeXRMaUp2cjcwdFYiLCJtYWMiOiJhYTJiYjNiZjI3MTYwYjMzZmU0NjFkMTJkZWU5ODBmNDhhNGI0NWExZGU5Mjk4YTMxMDZhY2I3ZjIxYTQ3MDNmIiwidGFnIjoiIn0=', false)" href="/ro-md/support/question/4/paysafecard-ul-meu-a-fost-blocat-din-motive-de-securitate-ce-trebuie-s-fac/"> Cite葯te mai mult </a> </div> </div> </li> <li class="accordion__card"> <h3 id="item-title1"> <button type="button" data-bs-toggle="collapse" data-bs-target="#item1" aria-expanded="false" aria-controls="item1"> Cum sus葲ine PaysafeCard nevoile clien葲ilor s膬i? </button> </h3> <div id="item1" class="collapse" aria-labelledby="item-title1"> <div> <p>Ne str膬duim s膬-i 卯n葲elegem 葯i s膬-i sprijinim pe to葲i clien葲ii no葯tri. Prin urmare, 卯n conformitate cu liniile directoare ale Financial Conduct Authority (Autoritatea de Conduit膬 Financiar膬 - FCA), am introdus un program de asisten葲膬 suplimentar膬.</p><p>Potrivit</p> <a class="faq__item-more" onclick="inbentaHandler.view('ro_MD', 'md', 'eyJpdiI6ImdCNXo3NFVGVnROcjF4UUtiMlBNK2c9PSIsInZhbHVlIjoiMjBrdmpBOFd2b25MOHp2Uy9SN25QbkFPK2JHOTFSTzAzYzBYVTFENmpYcGN6dzBZRWV4VkpTMjBHL1JnczRHQ1psMUlrOWNSTGJNNERCZ25ld0szUmIvSEN0ZmUxTGQ5eFU4SUQyVTlwc3p4SGVsb2RKUkFlRUlWM3JBQzJWL1YiLCJtYWMiOiIyNDYyZGJjMzk5MGJiYWQ5NmI5YTBiNjMyMmY0NWI2NjBjNjAzZTViZDM5ZGI5NmNjN2YxMTZjNjllNzNlMDAzIiwidGFnIjoiIn0=', false)" href="/ro-md/support/question/24/cum-sus-ine-paysafecard-nevoile-clien-ilor-s-i/"> Cite葯te mai mult </a> </div> </div> </li> </ul> </div> </div> </div> <div id="lightbox2" class="lightbox"></div> </section> <button class="custom-chatbot-launcher"><span class="ask-chatbot-label">脦ntreba葲i-o pe Lara</span><img src="/fileadmin/VA/psc_Chatbot_icon_64x64px_white.svg" alt="wei脽es PaysafeCard Lara Chatbot Symbol"></button> </main> <footer class="footer"> <div class="container-xl"> <div class="row"> <div class="col-sm-12 col-lg-3"> <div class="footer__block-item"> <nav aria-label="footer links" class="footer__links"> <ul> <li><a target="_blank" href="https://www.paysafe.com/en/paysafecard-business/">Experien葲a Noastr膬 de Afaceri</a></li> </ul> </nav> <h2 class="footer__title">Discover your gateway to play</h2> </div> <div class="footer__social"> <ul> <li> <a href="http://www.facebook.com/paysafecard" target="_blank" rel="noopener" class="footer__social--facebook"> <span class="sr-only">Facebook</span> </a> </li> <li> <a href="https://twitter.com/paysafecard" target="_blank" rel="noopener" class="footer__social--x"> <span class="sr-only">X</span> </a> </li> <li> <a href="https://www.instagram.com/paysafecard" target="_blank" rel="noopener" class="footer__social--instagram"> <span class="sr-only">Instagram</span> </a> </li> </ul> </div> </div> <div class="col-sm-12 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