Set up payment for Custom & Enterprise account invoices

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class="collapsible-sidebar-body"> <ul> <li> <a href="/hc/en-us/articles/12425733797009-Access-the-Vimeo-payment-portal" class="sidenav-item ">Access the Vimeo payment portal</a> </li> <li> <a href="/hc/en-us/articles/12425726113937-Set-up-payment-for-Custom-Enterprise-account-invoices" class="sidenav-item current-article">Set up payment for Custom & Enterprise account invoices</a> </li> <li> <a href="/hc/en-us/articles/12425733940625-Add-key-contacts-to-manage-Enterprise-account-payment-details" class="sidenav-item ">Add key contacts to manage Enterprise account payment details</a> </li> <li> <a href="/hc/en-us/articles/12425734002193-How-do-I-find-my-Custom-or-Enterprise-account-invoice" class="sidenav-item ">How do I find my Custom or Enterprise account invoice? </a> </li> </ul> </div> </div> </aside> <article id="main-content" class="article"> <div class="art-pd"> <header class="article-header"> <h1 title="Set up payment for Custom & Enterprise account invoices" class="article-title"> Set up payment for Custom & Enterprise account invoices </h1>  </header> <section class="article-info"> <div class="article-content"> <div class="article-body"><blockquote class="fyi">The following applies to customers who worked with a sales representative and executed an individualized agreement. For self-serve plans, please proceed to <a href="https://help.vimeo.com/hc/en-us/articles/12425399024657" target="_blank" rel="noopener noreferrer">our list of accepted payment methods</a>.</blockquote> <p><span style="font-weight: 400;">We accept the following payment methods for invoices within the </span><a href="https://billing.vimeo.com/login" target="_blank" rel="noopener noreferrer">payment portal</a><span style="font-weight: 400;">: </span></p> <ul> <li style="font-weight: 400;" aria-level="1"><a href="#h_01GV3AA85ERFV7ZN5EJPED5ZEH" target="_blank" rel="noopener noreferrer">PayPal</a></li> <li style="font-weight: 400;" aria-level="1"><a href="#h_01GV3AAQY5KPXEYR29PBGPMY1K" target="_blank" rel="noopener noreferrer">Credit card</a></li> <li style="font-weight: 400;" aria-level="1"><a href="#h_01GV3AAQY5KPXEYR29PBGPMY1K" target="_blank" rel="noopener noreferrer">ACH</a></li> </ul> <p><span style="font-weight: 400;">While it is possible to set up the initial payment method within the portal yourself, it is not possible to switch to a different payment method yourself after that. If you need to switch to another payment method, please reach out to </span><a href="mailto:ar@vimeo.com" target="_blank" rel="noopener noreferrer">ar@vimeo.com</a><span style="font-weight: 400;"> to have a member of our Accounts Receivable team assist you.</span></p> <h3 id="h_01GV3AA85ERFV7ZN5EJPED5ZEH">PayPal </h3> <ol> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Upon logging into the <a href="https://billing.vimeo.com/login" target="_blank" rel="noopener noreferrer">payment portal</a>, you should see a PayPal option. </span></li> <li style="font-weight: 400;" aria-level="1"> <span style="font-weight: 400;">From there, click on </span><strong>PayPal checkout</strong><span style="font-weight: 400;">. </span> </li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">This will open a new window and prompt you to log into your existing PayPal account to finish setup. </span></li> </ol> <h3 id="h_01GV3AAQY5KPXEYR29PBGPMY1K">Credit Card and ACH</h3> <ol> <li style="font-weight: 400;" aria-level="1"> <span style="font-weight: 400;">At the top of the page, navigate to </span><strong>Payments</strong><span style="font-weight: 400;"> and then to</span><strong> Manage Payment Methods</strong><span style="font-weight: 400;">.</span> </li> <li style="font-weight: 400;" aria-level="1"> <span style="font-weight: 400;">When you click on </span><strong>+ Add New Payment Method</strong><span style="font-weight: 400;">, a new window will pop up where you’ll have the option to select <strong>Credit Card</strong> or <strong>ACH</strong>.  </span> </li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Ensure that your credit card information is up to date, or if using ACH that you have double-checked your bank account details.</span></li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">If you have any issues setting up payment via credit card, contact the financial institution that issued your credit card in case of any security blocks.</span></li> </ol> <p><span style="font-weight: 400;">If you wish to use an alternative payment, such as a wire transfer or check, please reach out to </span><a href="mailto:ar@vimeo.com" target="_blank" rel="noopener noreferrer">ar@vimeo.com</a><span style="font-weight: 400;"> so that our team can assist in setting this up for you.</span></p></div> </div> </section> <footer> <div class="article-footer"> </div> <div style="color:green; 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Set up payment for Custom & Enterprise account invoices – Vimeo Help Center