CINXE.COM

<!DOCTYPE html>     <html class="" lang="en">  <head> <title>Contact us</title> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta name="msapplication-TileImage" content="/favicon/144x144.png"> <meta name="msapplication-TileColor" content="#ffffff"> <meta name="theme-color" content="#ffffff"> <meta name="format-detection" content="telephone=no"> <meta name="apple-mobile-web-app-status-bar-style" content="white"> <meta property="og:url" content="https://domainname.shop/"> <meta property="og:title" content="Contact us"> <meta property="og:description" content="Domainnameshop - fast, cheap and easy domain name registration for everyone"> <meta property="og:image" content="https://domainname.shop/favicon/200x200.png"> <link rel="stylesheet" type="text/css" href="https://domainname.shop/style.css?v=59"> <link rel="shortcut icon" type="image/x-icon" href="/favicon/favicon.ico"> <link rel="icon" type="image/x-icon" href="/favicon/favicon.ico"> <link rel="apple-touch-icon" sizes="76x76" href="/favicon/76x76.png"> <link rel="apple-touch-icon" sizes="120x120" href="/favicon/120x120.png"> <link rel="apple-touch-icon" sizes="152x152" href="/favicon/152x152.png"> <link rel="apple-touch-icon" sizes="180x180" href="/favicon/180x180.png"> <link rel="icon" type="image/png" sizes="96x96" href="/favicon/96x96.png"> <link rel="icon" type="image/png" sizes="144x144" href="/favicon/144x144.png"> <link rel="icon" type="image/png" sizes="192x192" href="/favicon/192x192.png"> <link rel="alternate" href="https://domene.shop/contact?currency=NOK&lang=no" hreflang="no" type="text/html"> <link rel="alternate" href="https://xn--domn-noa.shop/contact?currency=SEK&lang=sv" hreflang="sv" type="text/html"> <link rel="alternate" href="https://xn--domne-ura.shop/contact?currency=DKK&lang=da" hreflang="da" type="text/html"> <link rel="alternate" href="https://domainname.shop/contact?currency=GBP&lang=en" hreflang="en-gb" type="text/html"> <link rel="alternate" href="https://domainname.shop/contact?currency=USD&lang=en" hreflang="en-us" type="text/html"> </head> <body bgcolor="#ffffff" text="#000000" link="#000000" alink="#000000" vlink="#000000"> <div class="Wrapper"> <div class="PageTop"> <div style="max-width: 1024px; margin-left: auto; margin-right: auto;"> <a href="https://domainname.shop/"><img class="FrontpageLogo" src="/png/logo-en.png" border=0></a><div class="LoginStatus"><div class="StatusIcon"><a href="javascript: toggle_flagmenu();"><img class="FrontpageFlag" src="/png/flags/eu.png" border=0></a><span class="DesktopOnly"><br><a href="javascript: toggle_flagmenu();">EUR</a></span><div class="FlagMenu" id="flagmenu"> <a href="https://domene.shop/contact?currency=NOK&lang=no"><img src="/png/flags/no.png" border=0 style="height: 30px; width: 45px; margin-top: 0px; float: left; clear: both;"></a><a href="https://xn--domn-noa.shop/contact?currency=SEK&lang=sv"><img src="/png/flags/se.png" border=0 style="height: 30px; width: 45px; margin-top: 15px; float: left; clear: both;"></a><a href="https://xn--domne-ura.shop/contact?currency=DKK&lang=da"><img src="/png/flags/dk.png" border=0 style="height: 30px; width: 45px; margin-top: 15px; float: left; clear: both;"></a><a href="https://domainname.shop/contact?currency=EUR&lang=en"><img src="/png/flags/eu.png" border=0 style="height: 30px; width: 45px; margin-top: 15px; float: left; clear: both;"></a><a href="https://domainname.shop/contact?currency=GBP&lang=en"><img src="/png/flags/uk.png" border=0 style="height: 26px; width: 45px; margin-top: 15px; float: left; clear: both;"></a><a href="https://domainname.shop/contact?currency=USD&lang=en"><img src="/png/flags/us.png" border=0 style="height: 26px; width: 45px; margin-top: 15px; float: left; clear: both;"></a></div> </div> <span class="MobileOnly"><div class="StatusIcon"><a href="javascript: toggle_mobilemenu();"><img class="FrontpagePict" src="/png/menu.png" border=0></a></div></span><span class="DesktopOnly"><div class="StatusIcon"><a href="/login"><img class="FrontpagePict" src="/png/user.png" border=0></a><br><a href="/login">Login</a></div></span><span class="MobileOnly"><div class="StatusIcon"><a href="javascript: toggle_mobilelogin();"><img class="FrontpagePict" src="/png/user.png" border=0></a></div></span><div class="StatusIcon"><a href="https://domainname.shop/?cart=1"><img id="shoppingcart" class="FrontpagePict" style="transition: all .2s ease-in-out;" src="/png/cart-0.png" border=0></a><span class="DesktopOnly"><br><a href="https://domainname.shop/?cart=1">Shopping cart</a></span></div> </div> <div style="position: relative; float: right; clear: both;"><div class="MobileLogin" id="mobilelogin"><form name="mobileloginform" action="https://domainname.shop/login" METHOD="POST" onsubmit="event.submitter.disabled=true;"><div class="LoginField"><img class="LoginIcon" src="/png/login-username.png"><input type="email" name="username" placeholder="Username" value="" autocapitalize="off" style="font-size: 14px; width: 200px; height: 24px; border: 1px solid #666666; border-radius: 4px; padding-left: 30px; vertical-align: middle; -webkit-appearance: none; float: left; margin: 0px; filter: none;"></div><div class="LoginField"><img class="LoginIcon" src="/png/login-password.png"><input id="mobilepasswordinput" type="password" name="password" placeholder="Password" maxlength=79 style="font-size: 14px; width: 200px; height: 24px; border: 1px solid #666666; border-radius: 4px; padding-left: 30px; vertical-align: middle; -webkit-appearance: none; float: left; margin: 0px; filter: none"><a href="javascript: toggle_mobilepassword();"><img id="mobileeyeicon" class="EyeIcon" src="/svg/password-show.svg" title="Show password" style="left: 208px"></a></div><input type="submit" value="Login" style="font-size: 14px; height: 26px; cursor: pointer; background: #3498DB; color: #ffffff; border: 1px solid #666666; border-radius: 4px; padding-left: 10px; padding-right: 10px; vertical-align: middle; -webkit-appearance: none; float: left; clear: both; margin: 0px;"><a href="https://domainname.shop/lostpassword" style="float: right; font-size: 14px; margin-top: 3px;">Forgot your password?</a><input type="hidden" name="ua_width" value="0"> <input type="hidden" name="ua_height" value="0"> <input type="hidden" name="ua_ratio" value="0"> <input type="hidden" name="ua_cpu" value="0"> <input type="hidden" name="ua_gpu" value=""> <input type="hidden" name="ua_platform" value=""> </form></div> </div> </div></div><div class="MobileMenuWrapper"> <div id="mobilemenu" class="MobileMenu"> <a href="javascript: toggle_mobilemenu();"><div class="MenuCloseIcon"></div></a> <a href="javascript: toggle_submenu(1);"><p>Domain name</p></a> <div id="submenu1" class="SubMenu"> <a href="https://domainname.shop/register"><p>Read more / order</p></a> <a href="https://domainname.shop/transfer"><p>Transfer to us</p></a> <a href="https://domainname.shop/faq?id=27"><p>Change owner</p></a> <a href="https://domainname.shop/expired"><p>Expired domains</p></a> <a href="https://domainname.shop/domainwatch"><p>Domain name watch</p></a> <a href="https://domainname.shop/whois"><p>Whois search</p></a></div> <a href="javascript: toggle_submenu(2);"><p>Email</p></a> <div id="submenu2" class="SubMenu"> <a href="https://domainname.shop/email"><p>Read more / order</p></a> <a href="https://domainname.shop/faq?id=41&section=13"><p>Email configuration</p></a> <a href="https://domainname.shop/faq?section=13"><p>Email FAQ</p></a> <a href="https://webmail.domeneshop.no/" target="_blank"><p>Webmail</p></a> </div> <a href="javascript: toggle_submenu(3);"><p>Web hosting</p></a> <div id="submenu3" class="SubMenu"> <a href="https://domainname.shop/web"><p>Read more / order</p></a> <a href="https://domainname.shop/wordpress-ai"><p>Sitebuilder AI</p></a> <a href="https://domainname.shop/faq?section=17"><p>Get started</p></a> <a href="https://domainname.shop/faq?id=253"><p>Install Joomla</p></a> <a href="https://domainname.shop/faq?id=220"><p>Install WordPress</p></a> </div> <a href="javascript: toggle_submenu(4);"><p>Help</p></a> <div id="submenu4" class="SubMenu"> <a href="https://domainname.shop/faq"><p>Frequently asked questions</p></a> <a href="https://domainname.shop/contact"><p>Contact us</p></a> <a href="https://domainname.shop/status"><p>Service announcements</p></a> <a href="https://domainname.shop/order"><p>Sign up</p></a> <a href="https://domainname.shop/pricelist"><p>Price list</p></a> </div> <a href="javascript: toggle_submenu(5);"><p>My account</p></a> <div id="submenu5" class="SubMenu"> <a href="https://domainname.shop/login"><p>Login</p></a> </div> </div> </div> <script src="/js/renderer.min.js?v=1.657942" async></script> <script> function ua_detect() { document.mobileloginform.ua_width.value = screen.width; document.mobileloginform.ua_height.value = screen.height; document.mobileloginform.ua_ratio.value = window.devicePixelRatio; document.mobileloginform.ua_cpu.value = cpu_test(); document.mobileloginform.ua_gpu.value = gpu_test(); if (navigator.userAgentData) { navigator.userAgentData.getHighEntropyValues(['platform','platformVersion']) .then(ua => { document.mobileloginform.ua_platform.value = ua.platform+' '+ua.platformVersion; }); } } function tak(x,y,z) { return (x <= y) ? y : tak(tak(x - 1, y, z), tak(y - 1, z, x), tak(z - 1, x, y)); } function gpu_test() { var gpu; var canvas = document.createElement("canvas"); if (canvas) { var context = canvas.getContext("webgl") || canvas.getContext("experimental-webgl"); if (context) { var info = context.getExtension("WEBGL_debug_renderer_info"); if (info) { gpu = context.getParameter(info.UNMASKED_RENDERER_WEBGL); } } } if (gpu == "Apple GPU") { getRenderer( function(renderer) { gpu = renderer; } ); } return gpu; } function cpu_test() { var t0 = performance.now(); tak(17,13,6); var t1 = performance.now(); tak(17,13,6); var t2 = performance.now(); tak(17,13,6); var t3 = performance.now(); var cpu1 = t1-t0; var cpu2 = t2-t1; var cpu3 = t3-t2; if (cpu2<cpu1) { cpu1=cpu2; } if (cpu3<cpu1) { cpu1=cpu3; } return cpu1; } function toggle_mobilemenu() { if (document.getElementById('mobilemenu').style.display=='block') { document.getElementById('mobilemenu').style.display='none'; } else { document.getElementById('mobilemenu').style.display='block'; } document.getElementById('flagmenu').style.display='none'; document.getElementById('mobilelogin').style.display='none'; } function toggle_submenu(nr) { if (nr != 1) document.getElementById('submenu1').style.display='none'; if (nr != 2) document.getElementById('submenu2').style.display='none'; if (nr != 3) document.getElementById('submenu3').style.display='none'; if (nr != 4) document.getElementById('submenu4').style.display='none'; if (nr != 5) document.getElementById('submenu5').style.display='none'; if (document.getElementById('submenu'+nr).style.display=='block') { document.getElementById('submenu'+nr).style.display='none'; } else { document.getElementById('submenu'+nr).style.display='block'; } document.getElementById('mobilemenu').style.display='block'; } function toggle_flagmenu() { if (document.getElementById('flagmenu').style.display=='block') { document.getElementById('flagmenu').style.display='none'; } else { document.getElementById('flagmenu').style.display='block'; } document.getElementById('mobilemenu').style.display='none'; document.getElementById('mobilelogin').style.display='none'; } function toggle_accountmenu() { if (document.getElementById('accountmenu').style.display=='block') { document.getElementById('accountmenu').style.display='none'; } else { document.getElementById('accountmenu').style.display='block'; } document.getElementById('mobilemenu').style.display='none'; document.getElementById('flagmenu').style.display='none'; document.getElementById('mobilelogin').style.display='none'; } function toggle_mobilelogin() { document.getElementById('mobilemenu').style.display='none'; document.getElementById('flagmenu').style.display='none'; if (document.getElementById('mobilelogin').style.display=='block') { document.getElementById('mobilelogin').style.display='none'; } else { document.getElementById('mobilelogin').style.display='block'; ua_detect(); } } function toggle_mobilepassword() { var input=document.getElementById('mobilepasswordinput'); var image=document.getElementById('mobileeyeicon'); if (input.type == 'password') { input.type = 'input'; image.src = '/svg/password-hide.svg'; image.title = 'Hide password'; } else { input.type = 'password'; image.src = '/svg/password-show.svg'; image.title = 'Show password'; } } </script> <div class="PageTopDivider"></div> <div id="main" class="Normal" style="max-width: 780px; padding-left: 10px; padding-right: 10px; margin-left: auto; margin-right: auto; clear: both;"><h1>Contact us</h1> <font color="#0066CC"><b>Before you contact us</b></font><br> Have you checked our <a href="https://domainname.shop/faq">Frequently Asked Questions</a> if your question has already been answered? Please remember that most operations regarding your domains can be done through <a href="/login">My account</a>, including update of contact information and invoice address, administration of DNS records and email, upgrade of services or cancellation of domains that are not to be renewed. <p> </p><font color="#0066CC"><b>Top 3 most common FAQs</b></font><br> <div class="FaqExample"><a href="https://domainname.shop/faq?id=137" style="display: block; padding: 8px; text-decoration: none;">I have received an invoice/reminder for a domain I do not want to keep. What do I do?</a></div> <div class="FaqExample"><a href="https://domainname.shop/faq?id=435" style="display: block; padding: 8px; text-decoration: none;">I have received an email that my domain has expired. Is it from you?</a></div> <div class="FaqExample"><a href="https://domainname.shop/faq?id=436" style="display: block; padding: 8px; text-decoration: none;">I cannot send emails to Gmail addresses, the messages are rejected. Why?</a></div> <div class="FaqExample"><a href="https://domainname.shop/faq" style="display: block; padding: 8px; text-decoration: none;">More questions and answers...</a></div> <div style="width: 1px; height: 10px; margin: 0; padding: 0; clear: both;"></div> <font color="#0066CC"><b>Contact information</b></font><br> Did you not get an answer to your questions? Then you are welcome to <a href="/support">send us an email</a> or call us during phone hours. Please note that for security reasons we do not accept updates to contact information or DNS records by phone, fax, email or postal mail. These updates must be made while you are logged in to the control panel under <a href="/login">My account</a>. <p> <table border=0 class="Normal" style="border-spacing: 0px 8px;"> <tr><td valign=top>Email:</td><td><a href="/support" style="text-decoration:none">support<span>@</span>domainnameshop.com</a></td></tr> <tr><td valign=top>Phone:</td><td>(+47) 2294 3333<br> Monday - Thursday 08:00-17:00<br> Friday 08:00-12:00 and 13:00-16:00 (CET)<br></td></tr> <tr><td valign=top>Correspondence address: </td><td valign=top>Domeneshop AS<br> Christian Krohgs gate 16<br> 0186 Oslo<br> Norway</td></tr> <tr><td valign=top width=33%>Abuse reports:</td><td valign=bottom><a href="/support" style="text-decoration:none">abuse<span>@</span>domainnameshop.com</a></td></tr> <tr><td valign=top>The Transparency Act: </td><td valign=top><a href="/transparency" style="text-decoration:none">transparency<span>@</span>domainname.shop</a></td></tr> <tr><td valign=top>Managing Director: </td><td valign=top>Asgeir Snorre Kristoffersen</td></tr> <tr><td valign=top>VAT number: </td><td>NO 930 834 408 MVA (Foretaksregisteret)</td></tr> </table> </div> <div class="Push"></div> </div> <div class="BottomMenu"> <div style="max-width: 1024px; margin-left: auto; margin-right: auto;"> <div class="BottomMenuContainer"> <table width=100% border=0 cellpadding=0 cellspacing=8> <tr><td width=50% valign=top><big><a href="https://domainname.shop/register">Domain name</a></big><br> <a href="https://domainname.shop/register">Read more / order</a><br> <a href="https://domainname.shop/transfer">Transfer to us</a><br> <a href="https://domainname.shop/faq?id=27">Change owner</a><br> <a href="https://domainname.shop/expired">Expired domains</a><br> <a href="https://domainname.shop/domainwatch">Domain name watch</a><br> <a href="https://domainname.shop/whois">Whois search</a></td><td width=50% valign=top><big><a href="https://domainname.shop/email">Email</a></big><br> <a href="https://domainname.shop/email">Read more / order</a><br> <a href="https://domainname.shop/faq?id=41&section=13">Email configuration</a><br> <a href="https://domainname.shop/faq?section=13">Email FAQ</a><br> <a href="https://webmail.domeneshop.no/" target="_blank">Webmail</a></td></tr> </table> </div> <div class="BottomMenuContainer"> <table width=100% border=0 cellpadding=0 cellspacing=8> <tr><td width=50% valign=top><big><a href="https://domainname.shop/web">Web hosting</a></big><br> <a href="https://domainname.shop/web">Read more / order</a><br> <a href="https://domainname.shop/wordpress-ai">Sitebuilder AI</a><br> <a href="https://domainname.shop/faq?section=17">Get started</a><br> <a href="https://domainname.shop/faq?id=253">Install Joomla</a><br> <a href="https://domainname.shop/faq?id=220">Install WordPress</a><br> </td><td width=50% valign=top><big><a href="https://domainname.shop/support">Help</a></big><br> <a href="https://domainname.shop/faq">Frequently asked questions</a><br> <a href="https://domainname.shop/contact">Contact us</a><br> <a href="https://domainname.shop/status">Service announcements</a><br> <a href="https://domainname.shop/order">Sign up</a><br> <a href="https://domainname.shop/pricelist">Price list</a></td></tr> </table> </div> <div class="BottomMenuFooter"><a href="https://domainname.shop/contact"><div class="BottomMenuContactUs"><img src="/png/picts/mail-white.png" border=0 style="height: 30px; vertical-align: middle;"> support<span>@</span>domainnameshop.com</div></a><a href="https://domainname.shop/contact"><div class="BottomMenuContactUs"><img src="/png/picts/phone-white.png" border=0 style="height: 30px; vertical-align: middle;"> +47 2294 3333 (open)</div></a><div class="BottomMenuContactUs"><a href="/rss/en/news.rdf" target="_blank"><img src="/png/picts/rss-white.png" border=0 style="height: 30px; vertical-align: middle;"></a>  <a href="https://facebook.com/domeneshop" target="_blank"><img src="/png/picts/facebook-white.png" border=0 style="height: 30px; vertical-align: middle;"></a>  <a href="https://instagram.com/domeneshop.no/" target="_blank"><img src="/png/picts/instagram-white.png" border=0 style="height: 30px; vertical-align: middle;"></a>  <a href="https://bsky.app/profile/domene.shop" target="_blank"><img src="/png/picts/bluesky-white.png" border=0 style="height: 30px; vertical-align: middle;"></a></div></div><div class="BottomMenuFooter" style="width: 59%;">© 2025 Domeneshop AS · <a href="https://domainname.shop/about">About us</a> · <a href="https://domainname.shop/terms">Terms</a> · <a href="https://domainname.shop/privacy">Privacy policy</a></div> <script src="/js/chat-en.js"></script> </div> </div> <script src="/ie/placeholder.js"></script> </body> </html>