Guida ufficiale di GoTo Resolve - Supporto GoTo Resolve

<!DOCTYPE html> <html lang="it"> <head> <meta charset="UTF-8"> <title>Guida ufficiale di GoTo Resolve - Supporto GoTo Resolve</title> <link rel="canonical" href="https://support.logmein.com/it/resolve"> <meta name="description" content="Il servizio di supporto di GoTo è qui per darti una mano. Esplora gli articoli di supporto, i tutorial video, le guide per l’utente e le altre risorse per scoprire di più sull’uso di GoTo Resolve. " /> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta name="robots" content="index, follow"> <meta name="product_id" content="goto_resolve"> <meta name="product_name" content="GoTo Resolve"> <meta property="og:title" content="Guida ufficiale di GoTo Resolve"> <meta property="og:description" content="Il servizio di supporto di GoTo è qui per darti una mano. Esplora gli articoli di supporto, i tutorial video, le guide per l’utente e le altre risorse per scoprire di più sull’uso di GoTo Resolve. "> <meta property="og:url" content="https://support.logmein.com/it/resolve"> <meta property="twitter:card" content="summary"> <meta property="twitter:title" content="Guida ufficiale di GoTo Resolve"> <meta property="twitter:description" content="Il servizio di supporto di GoTo è qui per darti una mano. Esplora gli articoli di supporto, i tutorial video, le guide per l’utente e le altre risorse per scoprire di più sull’uso di GoTo Resolve. "> <meta property="twitter:url" content="https://support.logmein.com/it/resolve"> <link rel="icon" href="https://assets.cdngetgo.com/dims4/default/c607a62/2147483647/thumbnail/128x128/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2F00%2F3f%2Fd63e66a447038e57dde763f09867%2Fgtr-favicon-color.png" type="image/x-icon"> <link rel="preload" href="/assets/fonts/lato/Lato-Regular2.woff2" as="font" type="font/woff2" crossorigin /><link rel="preload" href="/assets/fonts/lato/Lato-Bold2.woff2" as="font" type="font/woff2" crossorigin /><link rel="preload" href="/assets/fonts/lato/Lato-Light2.woff2" as="font" type="font/woff2" crossorigin /><link rel="preload" href="/assets/fonts/lato/Lato-Semibold.woff2" as="font" type="font/woff2" crossorigin /><link rel="preload" href="/assets/fonts/lato/Lato-Italic.ttf" as="font" type="font/ttf" crossorigin /><link rel="preload" href="/assets/fonts/togo/togoicons.ttf" as="font" type="font/ttf" crossorigin /><link rel="preload" href="/assets/fonts/togo/togoicons.woff" as="font" type="font/woff" crossorigin /><link rel="preload" href="https://assets.cdngetgo.com/resource/assets/images/care/all_product_logos/color_icons_no_text.28b9f3f5418108a52d30cadc362b82b9.svg" as="image" /><link /><link rel="stylesheet" type="text/css" href="https://assets.cdngetgo.com/resource/assets/styles/care/main.min.c56b91b94878d8e5774f66887c0cb4d1.gz.css" /> <script type="text/javascript" src="https://assets.cdngetgo.com/resource/assets/scripts/libs/plugins/lscache.min.e76c49b68c5c8ba2cc42f161befe6778.gz.js" id="lsCache"></script>  <script async="async" src="//consent.trustarc.com/notice?domain=goto.com&c=teconsent&js=nj&noticeType=bb&gtm=1&text=true" crossorigin=""> </script>   <script> (function(w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? '&l=' + l : ''; j.async = true; j.src = 'https://www.googletagmanager.com/gtm.js?id=' + i + dl; f.parentNode.insertBefore(j, f); })(window, document, 'script', 'dataLayer', 'GTM-TJ3FRGN'); try { sessionStorage.setItem("currentPage", window.location.href); } catch (error) {} </script>  <script> const googleAdUrl = 'https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js'; try { fetch(new Request(googleAdUrl)).catch(_ => dataLayer.push({'event':'AdBlocker'})); } catch (e) { dataLayer.push({'event':'AdBlocker'}); } </script> </head> <body class="care product-id-goto_resolve has-goto-design goto_resolve_v2" > <script type="text/javascript"> //sets up a global namespace to contain data coming from BrightSpot that is to be used in javascript files. //flush out expired user data lscache.flushExpired(); window.bspot = { apis: { "identityApiUrl" : "https://iam.servers.getgo.com/identity/v1/Users/me", "billingApiUrl" : "https://ggc-gateway-prod.servers.getgo.com/rest/v1", "avatarApiUrl" : "https://avatars.servers.getgo.com/", "telemetryURL" : "https://telemetry.servers.getgo.com", "loggedInUrl" : "https://authentication.logmeininc.com/rest/loggedIn" }, authConfigurations: { "lastPassConfig" : { "authority" : "https://auth.lastpass.com", "automaticSilentRenew" : true, "client_id" : "csp", "clockSkew" : 300, "filterProtocolClaims" : true, "loadUserInfo" : false, "monitorAnonymousSession" : false, "monitorSession" : false, "post_logout_redirect_uri" : "https://support.lastpass.com/home", "redirect_uri" : "https://support.lastpass.com/carelastpassredirect", "response_type" : "code", "revokeAccessTokenOnSignout" : true, "scope" : "openid offline_access me", "validateSubOnSilentRenew" : true }, "clsConfig" : { "loginUrl" : "https://accounts.logme.in/login.aspx", "logOutUrl" : "https://accounts.logme.in/logout.aspx" }, "useProductIdForPhoneList" : true, "identityConfig" : { "clientId" : "4db56bcd-ec6d-4d87-aa36-0a5abc611e19", "homepageUrl" : "https://support.logmeininc.com", "redirectUrl" : "https://support.logmein.com/careredirectpage", "authurl" : "https://authentication.logmeininc.com" } }, boldDictionary:{ "survey.title" : "Questo articolo è stato utile?", "survey.thanks" : "Grazie!", "survey.yes" : "Sì", "survey.no" : "No", "survey.dialogTitle" : "Siamo spiacenti di sentire che!", "survey.submit" : "Invia", "search.noResults" : "Nessun risultato per {QUERY}. Prova una frase diversa o chiedi a un agente.", "sharing.title" : "Copia questa risposta", "sharing.clipboard" : "Copia negli appunti", "sharing.email" : "Condividi via e-mail", "ok" : "Va bene", "cancel" : "Annulla", "cnf.initialText" : "Scrivi la tua domanda qui...", "search.clearSearchQuery" : "Cancella query di ricerca", "feedback.missingOrIncorrectInfo" : "Il contenuto è impreciso o mancante", "feedback.dismiss" : "Chiudi la sezione feedback", "feedback.incorrectSearchResult" : "Non ho ottenuto risultati pertinenti", "thumbs.dialogTitle" : "Cosa c'è di sbagliato in questa risposta?", "ticket.chooseFile" : "Scegli il file...", "ticket.dismiss" : "Chiudi la sezione dei biglietti" }, boldStrings:{ "callMeTabTitle" : "Chiamami", "callSupportTabTitle" : "Chiama il supporto", "callMeHeading" : "Prima di selezionare il pulsante “Call Me”, indica il tuo indirizzo e-mail, il tuo numero di telefono e alcune informazioni sul motivo della chiamata. Sarai ricontattato dal prossimo operatore del supporto disponibile.</P>", "callMeWaitTimePrefix" : "Al momento il tempo di attesa per essere richiamati è:", "callMeWaitTimeLessThanHalfAMinute" : "Meno di 30 secondi", "callMeWaitTimeLessThanOneMinute" : "Meno di 1 minuti", "callMeWaitTimeLessThanFiveMinutes" : "Meno di 5 minuto", "callMeWaitTimeLessThanTenMinutes" : "Meno di 10 minuti", "callMeWaitTimeMoreThanTenMinutes" : "più lungo del normale. superiore a 10 minuti.", "w2c2cHeadinig" : "Per consentirci di assisterti al meglio, ti preghiamo di compilare i campi sottostanti. ", "w2c2cSubHeadinig" : "Se preferisci saltare questo passaggio, sarà necessario un po’ di tempo in più per verificare la tua identità quando chiami.", "formKeyName" : "Name (Nome)", "formKeyEmail" : "E-mail dell’account", "formKeyPhone" : "Telefono", "callMePhoneSelectOptions" : "-Seleziona,+1-(Stati Uniti e Canada),+61-(Australia),+43-(Austria),+375-(Bielorussia),+32-(Belgio),+55-(Brasile),+359-(Bulgaria),+56-(Chile),+57-(Colombia),+420-(Repubblica Ceca),+45-(Danimarca),+503-(El Salvador),+358-(Finlandia),+33-(Francia), +49-(Germania),+30-(Grecia),+502-(Guatemala),+852-(Hong Kong),+36-(Ungheria),+91-(India),+353-(Irlanda),+972-(Israele),+39-(Italia),+81-(Giappone),+965-(Kuwait),+371-(Lettonia),+352-(Lussemburgo),+230-(Mauritius),+373-(Moldova), +52-(Messico),+31-(Olanda),+64-(Nuova Zelanda),+47-(Norvegia),+507-(Panama),+51-(Perù),+63-(Filippine),+48-(Polonia),+351-(Portogallo),+40-(Romania),+7-(Russia),+250-(Ruanda),+966-(Arabia Saudita), +65-(Singapore),+381-(Serbia),+421-(Slovacchia),+27-(Sudafrica),+34-(Spagna),+46-(Svezia),+41-(Svizzera),+66-(Thailandia),+90-(Turchia),+380-(Ucraina),+44-(Regno Unito),+84-(Vietnam)", "formKeySubject" : "Motivo della chiamata", "callMeSubjectOptions" : "Seleziona,Fatturazione,Vendite,Supporto", "formKeyQuestion" : "Descrizione", "closeForm" : "Chiudi", "callMeResponseHeading" : "Grazie! Sarai ricontattato al numero: ", "callMeResponseSubHeading" : "Proveremo a chiamarti una sola volta. In caso di chiamata persa, ti invitiamo a compilare nuovamente il modulo “Call Me” per inviare una nuova richiesta.", "callMeResponseNote" : "Nota: Tutte le chiamate vengono registrate e monitorate per scopi di controllo della qualità.", "caseNumber" : "Numero caso:", "w2c2cResponseHeading" : "Grazie! <b>Chiama</b> e fornisci il numero del caso indicato di seguito. <br>Affinché la richiesta venga inoltrata, è necessario effettuare la telefonata.", "w2c2cCountrySelect" : "Paese", "w2c2cTollFree" : "Numero gratuito:", "w2c2cLongDistance" : "Chiamate interurbane:", "formError" : "Inserisci un input valido.", "tierSelectorHeading" : "Indica nome e indirizzo e-mail", "errorPage" : "Si è verificato un errore durante l’elaborazione della tua richiesta. Invia un nuovo modulo.", "skipThisStepButton" : "Salta questo passaggio", "getNumberButton" : "Visualizza il numero da chiamare", "createTicketInsteadButton" : "Contattaci per e-mail", "freeTierBillingFormTitle" : "Supporto per la fatturazione", "freeTierBillingFormHeader" : "<b>Siamo qui per aiutarti con l’aggiornamento.</b> Se il problema non riguarda la fatturazione e hai bisogno di assistenza tecnica, seleziona il pulsante “Indietro” per vedere le opzioni a tua disposizione. <br>Normalmente, rispondiamo alle richieste di supporto relative alla fatturazione entro 24 ore.", "backButton" : "Indietro", "callMeNotAvailable" : "<b>Al momento non siamo in grado di chiamarti, utilizza il numero di telefono e la richiesta di supporto qui sotto per contattare il supporto. Ci scusiamo per il disagio.</b>", "callMeGoodOptionLabel" : "Opzione buona: ", "callMeBestOptionLabel" : "Opzione ottimale: ", "fallbackFormHeader" : "Al momento non siamo in grado di chiamarti, utilizza il modulo web per contattare il supporto. Ci scusiamo per il disagio.", "lastPassFreeWebformHeader" : "Contatta il supporto", "lastPassFreeWebformUpgradeHeader" : "Supporto personale previo aggiornamento", "lastPassFreeWebformUpgradeText" : "Passa a Premium o Families per approfittare di un supporto personale fornito dal team di LastPass con orario continuato.", "lastPassFreeWebformUpgradeLink" : "https://www.lastpass.com/lp/premium-vs-families", "lastPassFreeWebformUpgradeLinkText" : "Scopri le opzioni di aggiornamento", "lastPassFreeWebformBillingText" : "Hai difficoltà nell’effettuare l’upgrade o il rinnovo? Siamo lieti di assisterti con qualsiasi problema di fatturazione che riguardi il tuo account a pagamento.", "lastPassFreeWebformBillingLinkText" : "Invia una richiesta di supporto per la fatturazione", "lastPassFreeWebformSupportCenterHeader" : "Centro di supporto tecnico", "lastPassFreeWebformSupportCenterText" : "Trova le risposte che cerchi nella nostra nutrita raccolta di risorse e articoli del supporto. Se necessario, prova a riformulare la domanda in modo più generale.", "lastPassFreeWebformSupportCenterBackToSearch" : "Torna alla ricerca", "lastPassFreeWebformCommunityHeader" : "Community di LastPass", "lastPassFreeWebformCommunityText" : "La community di LastPass è un forum moderato dove puoi consultare post e interagire con gli altri utenti per trovare risposte a molte domande frequenti.", "lastPassFreeWebformCommunityJoinConversationLink" : "https://community.logmein.com/t5/LastPass/ct-p/LastPass", "lastPassFreeWebformCommunityJoinConversationLinkText" : "Partecipa alla conversazione", "gotoResolveFreeWebformHeader" : "Contatta il supporto", "gotoResolveFreeWebformUpgradeHeader" : "Supporto personale previo aggiornamento", "gotoResolveFreeWebformUpgradeText" : "Per il supporto personale 24/7 del team GoTo Resolve, valuta se passare a Basic o Standard.", "gotoResolveFreeWebformUpgradeLink" : "https://www.goto.com/it-management/pricing/resolve", "gotoResolveFreeWebformUpgradeLinkText" : "Scopri le opzioni di aggiornamento", "gotoResolveFreeWebformSupportCenterHeader" : "Centro di supporto tecnico", "gotoResolveFreeWebformSupportCenterText" : "Trova le risposte che cerchi nella nostra nutrita raccolta di risorse e articoli del supporto. Se necessario, prova a riformulare la domanda in modo più generale.", "gotoResolveFreeWebformSupportCenterBackToSearch" : "Torna alla ricerca", "gotoResolveFreeWebformCommunityHeader" : "Community GoTo Resolve", "gotoResolveFreeWebformCommunityText" : "La community GoTo Resolve è un forum moderato dove puoi consultare post e interagire con gli altri utenti per trovare risposte a molte domande frequenti.", "gotoResolveFreeWebformCommunityJoinConversationLink" : "https://community.logmein.com/t5/GoTo-Resolve/ct-p/GoTo_Resolve", "gotoResolveFreeWebformCommunityJoinConversationLinkText" : "Partecipa alla conversazione", "callMePhoneOptionText" : "Supporto telefonico", "callMeEmailOptionText" : "Supporto e-mail (possono trascorrere fino a 48 ore)", "callMeChatOptionText" : "Chat in diretta (quando disponibile)", "placeholderEmail" : "Indirizzo e-mail", "placeholderDescription" : "Aggiungi ulteriori dettagli (facoltativo) ", "allFormsAttachmentsLabel" : "Aggiungi allegati (facoltativo)", "contactUsFormAttachmentsButton" : "allegare", "intakeFormHeadingSub" : "Puoi controllare lo stato di un caso di supporto esistente nella pagina Casi. Non hai un caso di supporto aperto? Invia il modulo sotto.", "callMeFormHeading" : "La nostra opzione Call Me è il modo più rapido per ottenere assistenza dal nostro team di supporto.", "callMeFormHeadingSub" : "Prima di selezionare il pulsante “Call Me”, indica il tuo indirizzo e-mail, il tuo numero di telefono e alcune informazioni sul motivo della chiamata. Sarai ricontattato dal prossimo operatore del supporto disponibile.", "callMeFormSubmitButton" : "Call Me", "web2CallFormHeading" : "Per consentirci di assisterti al meglio, compila i campi sottostanti.", "web2CallFormHeadingSub" : "Se preferisci saltare questo passaggio, sarà necessario tempo in più per verificare la tua identità quando chiami.", "web2CallFormSupportMessaging" : "I nostri agenti sono in grado di supportarti in inglese, spagnolo e portoghese 24 ore su 24. Se hai bisogno di assistenza in francese, italiano o tedesco, i nostri agenti sono disponibili dalle 10:30 alle 19:00 (CEST).", "web2CallFormIssueDetailsLabel" : "Dettagli del problema (facoltativo)", "web2CallFormIssueDetailsPlaceholder" : "Aggiungi dettagli", "web2CallFormSubmitButton" : "Visualizza il numero da chiamare", "web2CallFormSkipSubmitButton" : "Salta questo passaggio", "web2CallFormWaitTimeErrorHeading" : "", "web2CallFormWaitTimeErrorHeadingSub" : "Compila questo modulo e ti forniremo il numero di telefono corretto da chiamare.", "emailFormHeading" : "Grazie!", "emailFormHeadingSub" : "Per consentirci di assisterti al meglio, fornisci alcuni dettagli.", "emailFormPhoneNumberLabel" : "Aggiungi numero di telefono", "emailFormPhoneNumberPlaceholder" : "Numero telefonico", "emailFormSelectLocationLabel" : "Seleziona la tua posizione", "emailFormSelectLocationDefaultOption" : "Altro", "emailFormLocationLabel" : "Digita la tua posizione", "emailFormLocationPlaceholder" : "Paese", "emailFormIssueDetailsLabel" : "Dettagli del problema", "emailFormIssueDetailsPlaceholder" : "Aggiungi dettagli", "emailFormSubmitButton" : "Contattaci per e-mail", "callMeFormResponseHeading" : "Grazie! Sarai ricontattato al numero: ", "callMeFormResponseHeadingSub" : "Proveremo a chiamarti una sola volta. In caso di chiamata persa, ti invitiamo a compilare nuovamente il modulo “Call Me” per inviare una nuova richiesta.", "callMeFormResponseNote" : "Nota: Tutte le chiamate vengono registrate e monitorate per scopi di controllo della qualità.", "web2CallFormResponseHeading" : "Grazie! <strong>Chiama</strong> e fornisci il numero del caso indicato di seguito.", "web2CallFormResponseHeadingSub" : "Nota: Affinché la richiesta venga inoltrata, è necessario effettuare la telefonata.", "web2CallFormResponseSelectCountryLabel" : "Paese", "web2CallFormResponseTollFree" : "Numero gratuito:", "web2CallFormResponseLongDistance" : "Chiamata interurbana: ", "emailFormResponseHeading" : "Grazie!", "emailFormResponseHeadingSub" : "Abbiamo ricevuto la tua richiesta.", "formValidationRequired" : "Campo obbligatorio", "formValidationInvalidEmail" : "Formato e-mail non valido", "formValidationInvalidPhoneNumber" : "Formato del numero di telefono non valido", "formValidationInvalidAttachmentsQuantity" : "You can only attach up to %%attachments%% file per ticket", "formValidationInvalidAttachmentsSize" : "Le dimensioni totali dei file non possono superare 20 MB.", "formValidationInvalidAttachmentsAllowedTypes" : "Tipi consentiti: PDF, DOC, DOCX, XLS, XLSX, PPT, PPTX, CSV, TXT, PNG, JPEG, JPG, GIF, BMP, SVG, MP3, MP4, WAV, MOV, AVI, MKV, WEBM, FLV, QT, ZIP", "formValidationAttachmentsAccept" : "'.pdf','.doc','.docx','.xls','.xlsx','.ppt','.pptx','.csv','.txt','.png','.jpeg','.jpg','.gif','.bmp','.svg','.mp3','.wav','.mp4','.mov','.avi','.mkv','.webm','.flv','.qt','.zip'", "formValidationInvalidCallMeFormPhoneNumberLength" : "Invalid phone number length", "lastPassFreeWebformSupportCenterBackToSearchLink" : "https://support.lastpass.com/", "lastPassFreeWebformSupportCenterBackToSearchText" : "Torna alla ricerca", "gotoResolveFreeWebformSupportCenterBackToSearchLink" : "https://support.goto.com/resolve", "gotoResolveFreeWebformSupportCenterBackToSearchText" : "Torna alla ricerca", "defaultArticleMetadata" : "None", "alertPlaceholder" : "Notifiche", "closeIconPlaceholder" : "Close this alert banner.", "alertHeading" : "Notifications", "alertCloseText" : "Chiudi", "alertEmptyTitle" : "Nessuna notifica", "alertEmptyDescription" : "Le nuove notifiche appariranno qui", "intakeNextButton" : "Prossimo", "supportOptionSelectionLabel" : "Scegli il tuo metodo di contatto", "allFormsAttachmentsButton" : "Aggiungi allegato (facoltativo)", "contactUsLoadingText" : "Caricamento", "callMeSubmitButton" : "Call me", "web2CallSubmitButton" : "Ottieni il numero di telefono", "emailContactSubmitButton" : "Email us", "contactUsSelectSubjectOptions" : "[{\"text\": \"Seleziona\", \"value\": \"\"}, {\"text\": \"Fatturazione\", \"value\": \"Billing\"}, {\"text\": \"Supporto\", \"value\": \"Support\"}] ", "contactUsFormHeading" : "Le opzioni di contatto saranno disponibili una volta che avrai fornito i seguenti dettagli.", "contactUsFormSelectProductLabel" : "Seleziona il prodotto per cui desideri richiedere supporto", "contactUsFormSelectProductDefaultOption" : "Seleziona prodotto", "contactUsFormNameLabel" : "Name (Nome)", "contactUsFormUserNamePlaceholder" : "Nome e cognome", "contactUsFormEmailAddressLabel" : "E-mail", "contactUsFormEmailAddressPlaceholder" : "Aggiungi l’indirizzo e-mail", "contactUsFormSelectPhoneNumberPrefixLabel" : "Numero telefonico", "contactUsFormPhoneNumberPlaceholder" : "(000) 000-0000", "contactUsFormSelectSubjectLabel" : "Seleziona il motivo per cui stai contattando il supporto", "contactUsFormIssueDetailsLabel" : "Dettagli del problema", "contactUsFormIssueDetailsPlaceholder" : "Aggiungi ulteriori dettagli", "contactUsFormSubmitButton" : "Continua", "contactUsNextButton" : "Next", "callMeOptionTitle" : "Call Me", "callSupportOptionTitle" : "Call Support", "emailSupportOptionTitle" : "Scrivi al supporto", "contactUsFormLoggedInHeading" : "Puoi controllare lo stato di una richiesta di assistenza esistente per il prodotto selezionato nella pagina <a>I miei casi</a>. Non hai un caso aperto? Invia il modulo sottostante.", "contactUsFormLoggedOutHeading" : "Se disponi di un account, puoi accedere e controllare lo stato di un ticket di supporto esistente nella pagina <a>I miei casi</a>. Non hai un caso aperto? Invia il modulo sottostante.", "contactUsFormSelectCustomerRoleLabel" : "Select your role", "formValidationInvalidLength" : "Invalid length", "customerRoleSelectOptions" : "[{\"text\": \"Seleziona il tuo ruolo:\", \"value\": \"\"},{\"text\":\"Organizzatore\", \"value\": \"Organizer\"},{\"text\": \"Partecipante\", \"value\": \"Attendee\"},{\"text\": \"Altro\", \"value\": \"Other\"}] ", "formValidationAttachments" : "1", "formValidationMiradoreAttachments" : "10", "customerRoleSelectOptionsGTC" : "[{\"text\": \"Seleziona\", \"value\": \"\"},{\"text\":\"Super amministratore/Amministratore\", \"value\": \"Super admin/Admin\"},{\"text\": \"Partner / Socio / Socia\", \"value\": \"Partner\"},{\"text\": \"Utente\", \"value\": \"User\"},{\"text\": \"Altro\", \"value\": \"Other\"}]", "contactUsFormSelectCustomerRoleGTCLabel" : "Select your role:", "contactUsFormSelectCustomerRoleGTCNotif" : "Most requests (troubleshooting, system changes, etc.) require admin permissions. Please ensure your admin is available for the call.", "contactUsFormSelectCustomerRoleGTCNotifCallMe" : "We recommend selecting \"Call Support\" so you and your admin can call together at your convenience.", "machineTranslationBanner" : "<div id=\"machine-translated-banner\">\r\n <div class=\"banner-container\">\r\n <div class=\"banner-icon\"> <img src=\"https://assets.cdngetgo.com/62/40/b1ee6cb34d45a7d9b89030812a9a/globe.svg\" alt=\"Icona mondo\" /> </div>\r\n <div class=\"banner-text\">\r\n <p> <b> <span>Questo articolo è stato tradotto in modo automatico. Puoi aprire la</span> <a href=\"linktoenglisharticle\" id=\"mt-english-article-link\" title=\"English version of the article here\"> versione inglese dell’articolo qui</a> </b> </p>\r\n <p><i>Aiutaci a migliorare la traduzione compilando il sondaggio sotto.</i></p>\r\n </div>\r\n <div class=\"banner-chevron\" id=\"banner-show-legal\">\r\n <div id=\"chevron-arrow\" class=\"down\"> </div>\r\n </div>\r\n </div> <hr/> <div class=\"banner-legal\" id=\"banner-legal\">\r\n <p> <i> <a href=\"linktoLegal\" title=\"Click here for legal\" id=\"mt-banner-link-to-legal\">La versione ufficiale di questo contenuto è in inglese.</a> Alcuni dei contenuti della documentazione di GoTo sono stati tradotti per facilitarne l’accesso. GoTo non ha il controllo sui contenuti tradotti in modo automatico, che potrebbero contenere errori, imprecisioni o essere in una lingua errata. Non viene fornita alcuna garanzia, esplicita o implicita, in merito alla precisione, all’affidabilità, all’adeguatezza o alla correttezza di qualsiasi traduzione dall’originale inglese a qualsiasi altra lingua, e GoTo declina ogni responsabilità per eventuali danni o problemi derivanti dall’uso di questi contenuti tradotti automaticamente da parte dell’utente o per l’affidabilità di tali contenuti. </i> </p>\r\n </div>\r\n</div>", "machineTranslationBannerAlternate" : "", "machineTranslationLegalURL" : "https://www.goto.com/it/company/legal", "callSupportWaitTimePrefix" : "Current wait time is: ", "contactUsSuggestedArticles" : "Articles suggérés", "contactUsSuggestedArticlesDescription" : "Gli articoli verranno mostrati qui non appena inizi a digitare nel campo Dettagli del problema" }, cmsDictionary: {"jsStrings":{"urlna":"URL non disponibile","phoneNumberNotAvailable":"Non disponibile","departmentValuesInEnglish":"supportofatturazione,supportopagamento","loggedInHeading":"Salve {name}, come possiamo aiutarti? ","inprogress":"In corso","lpFreeSupportLevelHeadingText":"<b>Modifiche a LastPass: <\/b><span>il supporto e-mail per gli utenti che utilizzano il prodotto gratuitamente è terminato il 23 agosto 2021<\/span>","qualtricsFeedbackSurveyButtonText":"Feedback","irelandbillingsupport":"Seleziona,Domande sulla fatturazione,Domande frequenti, Tariffa per la configurazione delle apparecchiature,Altro","browsertext":"Browser","optiontext":"Seleziona un argomento","cardsAndWidgetCoveoErrorHeading":"Si è verificato un problema","lpFreeSupportLevelEndDate":"2021-08-23T00:00:00Z","brazilpaymentsupport":"Seleziona,Desidero riattivare il servizio,Voglio evitare una sospensione del servizio,Voglio che qualcuno mi spieghi il saldo del mio account,Altro","userguideHeroText":"Guida introduttiva","irelandpaymentsupport":"Seleziona,Desidero effettuare un pagamento,Desidero che il mio servizio sia stato ripristinato,Desidero evitare la sospensione del servizio, Voglio che sappiate che ho fatto un pagamento,Voglio che qualcuno mi spieghi il saldo del mio account,Ho un problema con il portale di pagamento,Altro","ostext":"Sistema operativo","unknownos":"sconosciuto","brazilGroup":"brasile","serviceStatusBad":"Il servizio non è operativo","newTab":"Apri articolo in una nuova scheda","myCasesCaseDetailsText":"Dettagli caso","cardsAndWidgetCoveoErrorHeadingSub":"Si è verificato un problema durante il caricamento degli articoli","serviceStatusGood":"Il servizio è operativo","countryValuesInEnglish":"brasile,germania,irlanda,messico,regno unito,stati uniti,altro","myCasesDaysSinceCaseClosed":"7","enlargeImage":"clicca per ingrandire","irelandGroup":"irlanda|germania|messico|regno unito","brazilbillingsupport":"Seleziona,Problemi di fatturazione / Livello,Prezzi / Contestazioni di fatturazione,Cancellazione dei servizi,RMA / Apparecchiature / Noleggi,Amministratore di fatturazione / Aggiornamenti dell\u2019indirizzo,Richiesta di fattura / nota fiscale,Contestazione del mese gratuito / Richiesta di credito,Altro","newos":"nuovo sistema operativo"},"countryList":{"Canada (French)":{"localizedName":"Canada (francese)","countryCode":"CA"},"Russian Federation":{"localizedName":"Federazione Russa","countryCode":"RU"},"Russian":{"localizedName":"Russa","countryCode":"RU"},"Singapore":{"localizedName":"Singapore","countryCode":"SG"},"Hong Kong":{"localizedName":"Hong Kong","countryCode":"HK"},"United States":{"localizedName":"Gli Stati Uniti","countryCode":"US"},"Portugal":{"localizedName":"Portogallo","countryCode":"PT"},"Iceland":{"localizedName":"Islanda","countryCode":"IS"},"Austria":{"localizedName":"Austria","countryCode":"AT"},"Netherlands":{"localizedName":"Olanda","countryCode":"NL"},"Sweden":{"localizedName":"Svezia","countryCode":"SE"},"China":{"localizedName":"Cina","countryCode":"CN"},"Ireland":{"localizedName":"Irlanda","countryCode":"IS"},"Brazil":{"localizedName":"Brasile","countryCode":"BR"},"Korea, Republic of":{"localizedName":"Corea, Repubblica di","countryCode":"KR"},"Poland":{"localizedName":"Polonia","countryCode":"PL"},"Chile":{"localizedName":"Chile","countryCode":"CL"},"France":{"localizedName":"Francia","countryCode":"FR"},"Colombia":{"localizedName":"Colombia","countryCode":"CO"},"Hungary":{"localizedName":"Ungheria","countryCode":"HU"},"Japan":{"localizedName":"Giappone","countryCode":"JP"},"Philippines":{"localizedName":"Filippine","countryCode":"PH"},"United Kingdom":{"localizedName":"Regno Unito","countryCode":"GB"},"United Arab Emirates":{"localizedName":"Emirati Arabi Uniti","countryCode":"AE"},"Switzerland":{"localizedName":"Svizzera","countryCode":"CH"},"India":{"localizedName":"India","countryCode":"IN"},"Spain":{"localizedName":"Spagna","countryCode":"ES"},"New Zealand":{"localizedName":"Nuova Zelanda","countryCode":"NZ"},"Canada":{"localizedName":"Canada","countryCode":"CA"},"Turkey":{"localizedName":"Turchia","countryCode":"TR"},"Belgium":{"localizedName":"Belgio","countryCode":"BE"},"Norway":{"localizedName":"Norvegia","countryCode":"NO"},"Finland":{"localizedName":"Finlandia","countryCode":"FI"},"Denmark":{"localizedName":"Danimarca","countryCode":"DK"},"Italy":{"localizedName":"Italia","countryCode":"IT"},"Mexico":{"localizedName":"Messico","countryCode":"MX"},"South Africa":{"localizedName":"Sud Africa","countryCode":"ZA"},"Israel":{"localizedName":"Israele","countryCode":"IL"},"Australia":{"localizedName":"Australia","countryCode":"AU"},"Canada (English)":{"localizedName":"Canada (inglese)","countryCode":"CA"},"Germany":{"localizedName":"Germania","countryCode":"DE"}}}, context: {}, coveoToken: "xx4985049a-d5f3-47b1-82e8-2e408548a13b", coveoOrganizationId: "gototechnologiesusaincproductionf4pqo7mi", coveoSearchHub: "Brightspot Search", coveoContactUsToken: "xxb7e5e514-53aa-45f4-ba89-47d31cea918f", coveoSuggestedArticlesToken: "xx1e6b3a83-3766-4bbb-b612-4eeffa5db6b6", crossDomainDataSites: { "baseDomain": "https://support.logmeininc.com", "guestDomains": [ "https://care.logmeininc.com", "https://support.logmeinrescue.com", "https://support.goto.com", "https://support.logmeininc.com", "https://help.gotoassist.com", "https://support.grasshopper.com", "https://support.bold360.com", ] }, debugMessage:"", expirationValue: 3600000, isBoldTemplate: true, authService: "Identity_Svc", isProductPage: true, isNoBold: true, language:"it", languageFullName:"Italian", launchDarklyTests: [], localizedLangName:"italiano", loggedInHeading: "Hi {name}! How can we help you?", nanorepScripts:{ "nanorepFormSubmissionScript" : "/assets/scripts/care/stand-alone-scripts/nanorep-form-submission.js", "nanorepOnLoadScript" : "/assets/scripts/care/stand-alone-scripts/nanorep-onLoad-script.js" }, pageSupportedLanguages:"en,fr,de,it,pt,es", product:"resolve", productClass:"goto_resolve_v2", productId:"goto_resolve", productFullName:"GoTo Resolve", productSupportedLanguages:"en,fr,de,it,pt,es", recaptchaKey: "6Ld1RuIUAAAAAM2u6LHAAG29vsnyhPRwzsZ6Ofej", treeData: [], w2c2cEnabled: false }; </script> <div class="care-site-loader bg-loader"> <div class="care-spinner-wrapper"> <div class="care-spinner"></div> </div> </div> <script type="text/javascript">var utag_data = { "product" : "care", "site_product" : "care", "template" : "resolve-homepage", "language" : "it", "language_code" : "it", "website_country" : "us", "country_code" : "us", "visitor_geoip_country_code" : "SG", "country_code_ip" : "SG", "visitor_browser_language" : "en", "system_date_gmt" : "Wed, 27 Nov 2024 11:47:10 GMT", "system_date_pst" : "Wed, 27 Nov 2024 03:47:10 PST" } </script> <div class="care-content-wrapper is-hidden"> <div class="care-generic-banner info-banner hide" id="ie-end-support-banner"> <div class="banner-msg"> <span class="banner-icon info-banner-icon" title="Informative Icon " aria-hidden="true"></span> <p class="banner-error-msg">I siti di supporto di LogMeIn non supportano più il browser Internet Explorer (IE) di Microsoft. Utilizza un browser supportato (Chrome / FireFox / Edge) per avere la certezza che tutte le funzionalità si comportino come previsto.</p> </div> <button type="button" aria-label="chiudere" class="banner-exit-icon"> <span class="togo-icon togo-icon-closes" title="chiudere" aria-hidden="true"></span> </button> </div> <div class="care-generic-banner info-banner hide" id="safari-end-support-banner"> <div class="banner-msg"> <span class="banner-icon info-banner-icon" title="Info icon." aria-hidden="true"></span> <p class="banner-error-msg">Il sito di supporto di GoTo non supporta più Safari 15. Aggiorna il tuo browser a Safari 16 (o più recente) o passa a un browser supportato come Google Chrome, Mozilla Firefox o Microsoft Edge.</p> </div> <button type="button" aria-label="Close banner." class="banner-exit-icon"> <span class="togo-icon togo-icon-closes" title="Close banner." aria-hidden="true"></span> </button> </div> <div class="care-generic-banner marketing-banner hide" id=""> <div class="banner-msg"> <span class="banner-icon marketing-banner-icon" title="Info icon." aria-hidden="true"></span> <p class="banner-error-msg">Scopri cosa può fare la nostra soluzione IT completa per la tua azienda. <a href="https://link.goto.com/discover-resolve">Usa GoTo Resolve gratis</a>!</p> </div> <button type="button" aria-label="chiudere" class="banner-exit-icon"> <span class="togo-icon togo-icon-closes" title="chiudere" aria-hidden="true"></span> </button> </div> <div class="hide" id="care-service-status-banner"> <span class="banner-icon" title="Service is Not Operational" data-infoicontext="Service is under Maintenance" aria-hidden="true"></span> <span class="banner-msg" data-infomsg="As part of our commitment to provide exceptional service and reliability to our customers, we are currently conducting service maintenance."> <span class="banner-error-msg">We are currently experiencing an unplanned outage for this product. </span> <a data-wa-link="" href="https://status.goto.com" title="Stato del servizio" target="_blank">Stato del servizio </a> </span> <span class="togo-icon togo-icon-closes exit-icon" title="Close this alert banner" aria-hidden="true"></span> </div> <header id="js-care-top-navigation" class="care-top-navigation" aria-label="Top Navigation" > <nav class="care-top-navigation__main-nav"> <ul class="care-top-navigation__menu" role="menu" > <li class="is-hidden hidden-lg"> <div id="js-care-top-navigation-userguide-menu" class="care-top-navigation__userguide-menu" > <button id="js-care-top-navigation-userguide-close-button" type="button" class="care-top-navigation__hamburger-button care-top-navigation__hamburger-button--close" > <i class="icon icon-close"></i> </button> </div> </li> <li class="is-hidden hidden-lg"> <div id="js-care-top-navigation-browse-tree-menu" class="care-top-navigation__browse-tree-menu care-browse-tree care-new-browse-tree" ></div> </li> <li class="care-top-navigation__logo-wrapper" role="menuitem" > <a class="care-top-navigation__logo" href="https://support.goto.com/it/" title="Support" data-wa-link="" > <img src="https://assets.cdngetgo.com/33/bf/fd5cee6e43df92618e9683d9056c/goto-logo-black-yellow-h24px.svg" alt /> <span>Support</span> </a> </li> <li class="hidden-xs hidden-sm hidden-md" role="menuitem" > <a id="product-selector-dropdown" class="care-top-navigation__nav-link has-caret" href="#" title="Individua prodotti" data-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false" >Individua prodotti</a > <div class="care-full-width-dropdown js-care-full-width-dropdown" aria-labelledby="product-selector-dropdown" > <span class="js-care-full-width-dropdown-close care-full-width-dropdown__close"></span> <section data-section="care-product-selector" class="goto-product-selector"> <div class="text-center header"> <h3 class="section-title">Esplora il supporto per prodotto</h3> </div> <div class="prod-containers"> <div class="prod-column-list"> <div class="prod-column-inner"> <div class="prod-column"> <div class="product-list"> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotoconnect" data-modal="close"><a data-wa-link="" href="https://support.goto.com/it/connect" title="GoTo Connect">GoTo Connect </a></h3> </div> <div class="product-description">Software completo per telefonia, riunioni e messaggistica</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotomeeting" data-modal="close"><a data-wa-link="" href="https://support.goto.com/it/meeting" title="GoTo Meeting">GoTo Meeting </a></h3> </div> <div class="product-description">Software per riunioni video e audio</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotowebinar" data-modal="close"><a data-wa-link="" href="https://support.goto.com/it/webinar" title="GoTo Webinar">GoTo Webinar </a></h3> </div> <div class="product-description">Software completo per webinar ed eventi virtuali</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotomeeting" data-modal="close"><a data-wa-link="" href="https://support.goto.com/it/meeting#GoToRoom~gotoroom_tab" title="GoTo Room">GoTo Room </a></h3> </div> <div class="product-description">Hardware per sale conferenza</div> </div> </div> </div> <div class="prod-column"> <div class="product-list"> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gototraining" data-modal="close"><a data-wa-link="" href="https://support.goto.com/it/training" title="GoTo Training">GoTo Training </a></h3> </div> <div class="product-description">Software di formazione online</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="openvoice" data-modal="close"><a data-wa-link="" href="https://support.goto.com/it/openvoice" title="OpenVoice">OpenVoice </a></h3> </div> <div class="product-description">Software per audioconferenze</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="grasshopper" data-modal="close"><a data-wa-link="" href="https://support.grasshopper.com" title="Grasshopper">Grasshopper </a></h3> </div> <div class="product-description">Sistema telefonico virtuale leggero</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="joinme" data-modal="close"><a data-wa-link="" href="https://support.logmeininc.com/it/joinme" title="join.me">join.me </a></h3> </div> <div class="product-description">Software per videoconferenze</div> </div> </div> </div> <div class="prod-column"> <div class="product-list"> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="goto_resolve" data-modal="close"><a data-wa-link="" href="/it/resolve" title="GoTo Resolve">GoTo Resolve </a></h3> </div> <div class="product-description">Supporto e gestione IT</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="goto_resolve_mdm" data-modal="close"><a data-wa-link="" href="/it/resolve-mdm" title="MDM di GoTo Resolve">MDM di GoTo Resolve </a></h3> </div> <div class="product-description">Gestione dei dispositivi mobili</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="pro" data-modal="close"><a data-wa-link="" href="/it/pro" title="Pro">Pro </a></h3> </div> <div class="product-description">Accesso remoto ai dispositivi</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="central" data-modal="close"><a data-wa-link="" href="/it/central" title="Central">Central </a></h3> </div> <div class="product-description">Monitoraggio e gestione remoti</div> </div> </div> </div> <div class="prod-column"> <div class="product-list"> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="rescue" data-modal="close"><a data-wa-link="" href="https://support.logmeininc.com/it/rescue/products" title="Rescue">Rescue </a></h3> </div> <div class="product-description">Supporto IT remoto</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotomypc" data-modal="close"><a data-wa-link="" href="https://support.logmeininc.com/it/gotomypc" title="GoToMyPC">GoToMyPC </a></h3> </div> <div class="product-description">Accesso remoto ai computer</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotoassist_remote_support_4" data-modal="close"><a data-wa-link="" href="https://support.logmeininc.com/it/gotoassist" title="GoToAssist">GoToAssist </a></h3> </div> <div class="product-description">Software di supporto remoto</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="hamachi" data-modal="close"><a data-wa-link="" href="https://support.goto.com/it/hamachi" title="Hamachi">Hamachi </a></h3> </div> <div class="product-description">Servizio VPN ospitato</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="remotelyanywhere" data-modal="close"><a data-wa-link="" href="https://support.logmeininc.com/it/remotelyanywhere" title="RemotelyAnywhere">RemotelyAnywhere </a></h3> </div> <div class="product-description">Soluzione locale per l’accesso remoto</div> </div> </div> </div> </div> </div> </div> </section> </div> </li> <li class="hidden-xs hidden-sm hidden-md" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/resolve-community-top-nav" title="Community" class="care-top-navigation__nav-link" target="_blank">Community </a> </li> <li class="hidden-xs hidden-sm hidden-md" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/EmbResolveSupTopNav" title="Formazioni" class="care-top-navigation__nav-link" target="_blank">Formazioni </a> </li> </ul> </nav> <section class="CoveoSearchInterface care-top-navigation__search js-coveo-search-widget" data-design="new" style="display: none" > <div class="coveo-search-section"> <div id="js-coveo-searchbox-top-nav" class="CoveoSearchbox" data-placeholder="Digita la domanda qui per cercare" data-query-suggest-character-threshold="1" ></div> </div> </section> <div class="care-top-navigation-mobile-browse-tree-categories is-hidden hidden-lg"> <button type="button" id="js-care-top-navigation-browse-tree-open-button" class="care-top-navigation-mobile-browse-tree-categories-button" > <img src="/assets/images/care/topnav/browse-categories.svg" /> Sfoglia le categorie </button> </div> <div class="care-top-navigation-mobile-browse-tree-categories is-hidden hidden-lg"> <button type="button" id="js-care-top-navigation-userguide-open-button" class="care-top-navigation-mobile-browse-tree-categories-button" > <img src="/assets/images/care/topnav/browse-categories.svg" /> Sfoglia questa guida </button> </div> <nav class="care-top-navigation__utility-nav"> <ul class="care-top-navigation__menu" role="menu" > <li class="hidden-lg service-status-link-li" role="menuitem" > <a class="care-top-navigation__nav-link care-top-navigation__service-status service-status-link is-mobile" target="_blank" data-wa-link="" href="https://status.goto.com" title="Stato del servizio" > Stato del servizio <span class="icon-placeholder" title="" data-plannedoutagetext="" data-outagetext="" ></span> </a> </li> <li id="js-care-alert-drawer-parent" class="care-alert-icon care-top-navigation__dropdown-menu-parent"> <a id="js-care-top-navigation-alert-drawer-opener" data-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false" > <img src="/assets/images/care/topnav/bell.svg" class="care-alert-icon__image js-alert-icon" /> <img src="/assets/images/care/topnav/bell-clicked.svg" class="care-alert-icon__image-clicked js-alert-icon" /> <span id="js-alert-counter" class="care-alert-icon__counter is-hidden" ></span> </a> <div id="js-care-alert-drawer" class="care-alert-drawer care-top-navigation__dropdown-menu" role="menu" aria-labelledby="js-care-top-navigation-alert-drawer-opener" > <div class="care-alert-drawer__logo"> <span id="js-alert-drawer-heading" class="care-alert-drawer__heading" ></span> <span id="js-alert-drawer-close" class="care-alert-drawer__close" ></span> </div> <div id="js-alert-empty" class="care-alert-drawer__empty is-hidden" > <img src="/assets/images/care/alert-icons/empty-notifications.svg" /> <p id="js-empty-first-line" class="first-line" ></p> <p id="js-empty-second-line" class="second-line" ></p> </div> </div> </li> <li class="care-top-navigation__dropdown-menu-parent is-visible-non-authenticated is-visible-no-auth-configured has-flex-column"> <a class="js-care-top-navigation-language-dropdown-opener care-top-navigation__menu-link has-no-text" href="#language" title="Lingua" data-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false" data-test="navbar-right-links2" data-wa-link="" > <img class="care-top-navigation__language-dropdown-icon" src="/assets/images/care/topnav/icon-globe-outlined.svg" alt="Language selector icon" /> <img class="care-top-navigation__language-dropdown-icon has-open-state" src="/assets/images/care/topnav/icon-globe-filled.svg" alt="Language selector icon" /> <span class="js-dropdown-opener-text"></span> </a> <ul class="care-top-navigation__language-dropdown care-top-navigation__dropdown-menu" role="menu" aria-labelledby="js-care-top-navigation-language-dropdown" > <li role="menuitem"><a data-wa-link="" href="en" class="js-care-top-navigation-language js-care-top-navigation-language-en care-top-navigation__menu-link" data-test="navbar-language-en" title="English">English </a></li> <li role="menuitem"><a data-wa-link="" href="fr" class="js-care-top-navigation-language js-care-top-navigation-language-fr care-top-navigation__menu-link" data-test="navbar-language-fr" title="français">français </a></li> <li role="menuitem"><a data-wa-link="" href="it" class="js-care-top-navigation-language js-care-top-navigation-language-it care-top-navigation__menu-link" data-test="navbar-language-it" title="italiano">italiano </a></li> <li role="menuitem"><a data-wa-link="" href="de" class="js-care-top-navigation-language js-care-top-navigation-language-de care-top-navigation__menu-link" data-test="navbar-language-de" title="Deutsch">Deutsch </a></li> <li role="menuitem"><a data-wa-link="" href="es" class="js-care-top-navigation-language js-care-top-navigation-language-es care-top-navigation__menu-link" data-test="navbar-language-es" title="español">español </a></li> <li role="menuitem"><a data-wa-link="" href="pt" class="js-care-top-navigation-language js-care-top-navigation-language-pt care-top-navigation__menu-link" data-test="navbar-language-pt" title="português">português </a></li> <li role="menuitem"><a data-wa-link="" href="nl" class="js-care-top-navigation-language js-care-top-navigation-language-nl care-top-navigation__menu-link" data-test="navbar-language-nl" title="Nederlands">Nederlands </a></li> </ul> </li> <li class="hidden-xs hidden-sm hidden-md" id="js-care-top-navigation-contact-us-button" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/resolve-contact" title="Contatta il supporto" class="care-top-navigation__nav-link care-top-navigation__menu-link">Contatta il supporto </a> </li> <li class="hidden-xs hidden-sm hidden-md service-status-link-li" role="menuitem" > <a class="care-top-navigation__nav-link care-top-navigation__service-status service-status-link" target="_blank" data-wa-link="" href="https://status.goto.com" title="Stato del servizio" > Stato del servizio <span class="icon-placeholder" title="" data-plannedoutagetext="" data-outagetext="" ></span> </a> </li> <li class="care-top-navigation__dropdown-menu-parent"> <a id="js-care-top-navigation-user-dropdown-opener" class="js-care-top-navigation-user-avatar care-top-navigation__user-avatar" href="#" title="Accedi" data-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false" data-test="navbar-topright-links1" data-wa-link="" > <img id="js-desktop-avatar" class="dropdown-avatar hidden-xs hidden-sm hidden-md" src="/assets/images/care/topnav/default-user-avatar.jpg" alt="User Avatar" /> <img id="js-mobile-avatar" class="dropdown-avatar hidden-lg" src="/assets/images/care/topnav/icon-hamburger.svg" alt="User Avatar" /> </a> <ul id="js-care-top-navigation-user-dropdown" class="care-top-navigation__user-menu care-top-navigation__dropdown-menu" role="menu" aria-labelledby="js-care-top-navigation-user-avatar" > <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated is-visible-no-auth-configured"> <div class="care-top-navigation__mobile-header"> <a class="care-top-navigation__logo" href="https://support.goto.com/it/" title="Support" data-wa-link="" > <img src="https://assets.cdngetgo.com/33/bf/fd5cee6e43df92618e9683d9056c/goto-logo-black-yellow-h24px.svg" alt /> <span>Support</span> </a> <button id="js-care-top-navigation-mobile-close" type="button" > <i class="icon icon-close"></i> </button> </div> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated is-visible-no-auth-configured care-top-navigation__divider"></li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/resolve-contact" title="Contatta il supporto" class="care-top-navigation__nav-link care-top-navigation__menu-link">Contatta il supporto </a> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated"> <a class="care-top-navigation__nav-link care-top-navigation__menu-link" href="https://support.goto.com/" title="Browse Products" data-wa-link="" > Browse Products </a> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated" role="menuitem" > <a class="care-top-navigation__nav-link care-top-navigation__service-status service-status-link is-dropdown" target="_blank" data-wa-link="" href="https://status.goto.com" title="Stato del servizio" > Stato del servizio <span class="icon-placeholder" title="" data-plannedoutagetext="" data-outagetext="" ></span> </a> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/resolve-community-top-nav" title="Community" class="care-top-navigation__nav-link" target="_blank">Community </a> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/EmbResolveSupTopNav" title="Formazioni" class="care-top-navigation__nav-link" target="_blank">Formazioni </a> </li> <li class="is-visible-non-authenticated" role="menuitem" > <a id="js-care-top-navigation-sign-in" class="care-top-navigation__menu-link" href="#" title="Accedi" data-wa-link="" > Accedi </a> </li> <li class="hidden-lg care-top-navigation__divider"></li> <li class="hidden-lg"> <div class="js-care-top-navigation-user-avatar care-top-navigation__user-avatar care-top-navigation__user-avatar--mobile care-top-navigation__menu-link" title="Accedi" > <img id="js-dropdown-user-avatar" src="/assets/images/care/topnav/default-user-avatar.jpg" alt="User Avatar" /> <span></span> </div> </li> <li role="menuitem"> <a class="care-top-navigation__menu-link" href="https://link.goto.com/help-myaccount" title="Account personale" data-wa-link="" > <i class="icon icon-person-outline"></i> <span>Account personale</span> </a> </li> <li role="menuitem"> <a class="care-top-navigation__menu-link" href="https://link.goto.com/personal_info" title="Informazioni personali" data-wa-link="" > <i class="icon icon-account-box"></i> <span>Informazioni personali</span> </a> </li> <li role="menuitem"> <a class="care-top-navigation__menu-link" href="https://link.goto.com/sign_in_security" title="Accesso e sicurezza" data-wa-link="" > <i class="icon icon-lock"></i> <span>Accesso e sicurezza</span> </a> </li> <li role="menuitem"> <a class="care-top-navigation__menu-link" href="https://support.logmein.com/resolve/mycases" target="_blank" title="Casi personali" aria-label="Casi personali" data-wa-link="" > <i class="icon icon-question-answer"></i> <span>Casi personali</span> </a> </li> <li id="js-care-top-navigation-products-divider" class="care-top-navigation__divider" role="separator" ></li> <li class="is-hidden" role="menuitem" > <a id="js-care-top-navigation-account-admin" class="care-top-navigation__menu-link" href="https://link.goto.com/myaccount-ext-admin" title="Centro di amministrazione" data-wa-link="" > <i class="icon icon-people-alt"></i> <span>Centro di amministrazione</span> </a> </li> <li class="is-hidden" role="menuitem" > <a id="js-care-top-navigation-billing-admin" class="care-top-navigation__menu-link" href="" title="Centro di fatturazione" data-wa-link="" > <i class="icon icon-cash-multiple"></i> <span>Centro di fatturazione</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/myaccount-g2c" class="js-care-top-navigation-product-link care-top-navigation__menu-link jive gotoconnect goto_connect_v2" id="prod-connect" target="_blank" title="GoTo Connect personale"><i class="care-top-navigation__product-logo goto_connect_v2"></i><span>GoTo Connect personale</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2m" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2m goto_meeting_v2" id="prod-meeting" target="_blank" title="Riunioni personali"><i class="care-top-navigation__product-logo goto_meeting_v2"></i><span>Riunioni personali</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2w" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2w goto_webinar_v2" id="prod-webinar" target="_blank" title="Webinar personali"><i class="care-top-navigation__product-logo goto_webinar_v2"></i><span>Webinar personali</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2t" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2t goto_training_v2" id="prod-training" target="_blank" title="Formazione pianificata"><i class="care-top-navigation__product-logo goto_training_v2"></i><span>Formazione pianificata</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-OV" class="js-care-top-navigation-product-link care-top-navigation__menu-link openvoice openvoice" id="prod-openvoice" target="_blank" title="Conferenze personali"><i class="care-top-navigation__product-logo openvoice"></i><span>Conferenze personali</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link joinme" id="prod-joinme" target="_blank" title><i class="care-top-navigation__product-logo joinme"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link GH grasshopper" id="prod-grasshopper" target="_blank" title><i class="care-top-navigation__product-logo grasshopper"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://console.gotoresolve.com" class="js-care-top-navigation-product-link care-top-navigation__menu-link gotoresolve goto_resolve_v2" id="prod-resolve" target="_blank" title="Le mie risoluzioni"><i class="care-top-navigation__product-logo goto_resolve_v2"></i><span>Le mie risoluzioni</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/sign-in-mdm" class="js-care-top-navigation-product-link care-top-navigation__menu-link goto_resolve_mdm goto_resolve_mdm" id="prod-resolve-mdm" target="_blank" title="My Mobile Devices"><i class="care-top-navigation__product-logo goto_resolve_mdm"></i><span>My Mobile Devices</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link pro" id="prod-pro" target="_blank" title><i class="care-top-navigation__product-logo pro"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link central" id="prod-central" target="_blank" title><i class="care-top-navigation__product-logo central"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link rescue" id="prod-rescue" target="_blank" title><i class="care-top-navigation__product-logo rescue"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link rescue_live_guide" id="prod-rescue-live-guide" target="_blank" title><i class="care-top-navigation__product-logo rescue_live_guide"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link rescue_live_lens" id="prod-livelens" target="_blank" title><i class="care-top-navigation__product-logo rescue_live_lens"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link g2p gotomypc" id="prod-gotomypc" target="_blank" title><i class="care-top-navigation__product-logo gotomypc"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2ars" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2ars gotoassist_remote_support_4" id="prod-gotoassist-remote-support" target="_blank" title="Sessioni personali"><i class="care-top-navigation__product-logo gotoassist_remote_support_4"></i><span>Sessioni personali</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link g2ars gotoassist_remote_support_v5" id="prod-remote-support" target="_blank" title="Sessioni personali"><i class="care-top-navigation__product-logo gotoassist_remote_support_v5"></i><span>Sessioni personali</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/myaccount-g2asd" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2asd gotoassist_service_desk" id="prod-gotoassist-service-desk" target="_blank" title="Incidenti personali"><i class="care-top-navigation__product-logo gotoassist_service_desk"></i><span>Incidenti personali</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link g2ac gotoassist_corporate" id="prod-gotoassist-corporate" target="_blank" title><i class="care-top-navigation__product-logo gotoassist_corporate"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link hamachi" id="prod-hamachi" target="_blank" title><i class="care-top-navigation__product-logo hamachi"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link remotelyanywhere" id="prod-remotelyanywhere" target="_blank" title><i class="care-top-navigation__product-logo remotelyanywhere"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link " id="prod-partner" target="_blank" title><i class="care-top-navigation__product-logo "></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link external_admin" id="prod-unified-admin-center" target="_blank" title><i class="care-top-navigation__product-logo external_admin"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link miradore " id="prod-miradore" target="_blank" title><i class="care-top-navigation__product-logo "></i><span></span> </a> </li> <li class="care-top-navigation__divider" role="separator" ></li> <li role="menuitem"> <a id="js-care-top-navigation-sign-out" class="care-top-navigation__menu-link" href="#" title="Esci" data-wa-link="" > <i class="icon icon-logout"></i> <span>Esci</span> </a> </li> </ul> </li> </ul> </nav> </header> <section class="CoveoSearchInterface care-homepage-search-section care-search-hero-section js-coveo-search-widget " data-design="new" style="display: none;"> <div class=""> <img src="https://assets.cdngetgo.com/21/56/8816c5954fa898a6c90061e7e14e/gotoresolve-heroimage.png" class="care-homepage-search-hero-image-product "> </div> <div class="container care-homepage-search product"> <div class="care-search-wrapper"> <div class="care-coveo-homepage-search__prodIcon "> <img src="" alt="icona del prodotto" class="search-product-icon " /> </div> <h1 class="care-banner-heading hide" id="js-logged-out-heading">Ciao! Siamo qui per darti una mano! </h1> <h1 class="care-banner-heading hide" id="js-logged-in-heading">Ciao {name}, Siamo qui per darti una mano. </h1> <h2>Per iniziare, digita la tua domanda qui sotto. </h2> </div> <div class="care-search" id="care-homepage-search-container"> <div class="care-popular-topics"> <span>Popular topics: </span> <div class="care-popular-topics__links"> <a data-wa-link="" href="https://support.logmein.com/it/resolve/help/what-is-goto-resolve" title="Che cos’è GoTo Resolve?">Che cos’è GoTo Resolve? </a><a data-wa-link="" href="https://support.logmein.com/it/resolve/help/working-with-attended-support-sessions" title="Avvio delle sessioni di supporto istantaneo">Avvio delle sessioni di supporto istantaneo </a><a data-wa-link="" href="https://support.logmein.com/it/resolve/help/general-faqs" title="Domande frequenti generali">Domande frequenti generali </a><a data-wa-link="" href="https://support.logmein.com/it/resolve/help/how-do-i-create-channels-for-goto-resolve-in-microsoft-teams" title="Aggiungere GoTo Resolve a Microsoft Teams">Aggiungere GoTo Resolve a Microsoft Teams </a><a data-wa-link="" href="https://support.logmein.com/it/resolve/help/getting-started-with-goto-resolve" title="Guida introduttiva a GoTo Resolve">Guida introduttiva a GoTo Resolve </a><a data-wa-link="" href="https://support.logmein.com/it/resolve/help/goto-resolve-guida-alla-fatturazione-per-lutente" title="Guida alla fatturazione per l’utente">Guida alla fatturazione per l’utente </a> </div> </div> </div> </div> <div class="CoveoAnalytics" data-search-hub='Brightspot search'></div> <div class="coveo-search-section" id="care-search-container"> <div class="CoveoSearchbox" data-placeholder="Digita la domanda qui per cercare" data-query-suggest-character-threshold="1"></div> </div> </section> <section data-section="careCardsAndWidgets" class="col-xs-12 careCardsAndWidgets" data-apiurl="/ajax/careCreateTicket.jsp" data-errortext="Errore. Riprova tra qualche minuto." data-submissiontext="Grazie! Abbiamo ricevuto la tua richiesta." data-browse-tree-link="/it/resolve/help" data-browse-tree-text="" data-nocontentstring="Siamo spiacenti, in inglese non esistono articoli per questo argomento" data-numberofvisiblearticlesinwidget="5" data-maxnumberofarticlesinwidget="20" > <div id="js-coveo-care-cards-and-widgets" class="is-hidden CoveoSearchInterface" ></div> <div class="careCardsAndWidgets__selected-text"> <h3>Oppure esamina una di queste tematiche per iniziare!</h3> </div> <div class="col-xs-12"> <div class="col-xs-12 careCardsAndWidgets__tabs"> <ul class="col-xs-12 careCardsAndWidgets__tabs__list goto_resolve_v2"> <li class="careCardsAndWidgets__tabs__selected"> <span class="careCardsAndWidgets__tabs__selected__text"> </span> <span><i class="togo-icon togo-icon-chevron"></i></span> </li> <li class="careCardsAndWidgets__tabs__list__item "> <a href="" data-wa-link="" data-content-link="true" data-tabid="gotoresolve_explore" data-tabname="Esplora Resolve" > Esplora Resolve <div class="border-line"> <span></span> </div> </a> </li> <li class="careCardsAndWidgets__tabs__list__item "> <a href="" data-wa-link="" data-content-link="true" data-tabid="gotoresolve_admin" data-tabname="GoTo Admin" > GoTo Admin <div class="border-line"> <span></span> </div> </a> </li> </ul> </div> </div> <div class="row careCardsAndWidgets__cards" data-knowledgeBase="" data-knowledgebasename="" data-tabid="" > <ul class="col-xs-12"> </ul> </div> <div class="row careCardsAndWidgets__widgets"> </div> <div class="row careCardsAndWidgets__cards careCardsAndWidgets__tabs__parent" data-tabid="gotoresolve_explore"> <ul class="col-xs-12"> <li class="col-xs-12 careCardsAndWidgets__card" data-id="00000183_2e5c_d6f4_a5c7_7f5e5c510000" tabindex="0" data-cardname="Guida introduttiva" aria-label="Guida introduttiva" data-browsetree="/it/resolve/help#__browse-tree-title-explore-resolve--getting-started"> <a href="" data-wa-link="" data-content-link="true" tabindex="-1" title="Guida introduttiva"> <img src="https://assets.cdngetgo.com/dims4/default/ecac9ca/2147483647/thumbnail/108x108%3E/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2Faf%2Fdc%2Ff02803a54d1eaee92a2cd3f1c93b%2Fgotoresolve-getting-started.png" alt="Getting Started Icon" /> </a> <h3 class="heading">Guida introduttiva</h3> <p class="subHeading">Per iniziare con GoTo Resolve</p> </li> <div class="col-xs-12 careCardsAndWidgets__widget mobileWidget" data-id="00000183_2e5c_d6f4_a5c7_7f5e5c510000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="00000183_2e5c_d6f4_a5c7_7f5e5c510000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> </div> </div> </div> <li class="col-xs-12 careCardsAndWidgets__card" data-id="00000183_2e70_d839_a5fb_bf7d9a740000" tabindex="0" data-cardname="Funzionalità e strumenti" aria-label="Funzionalità e strumenti" data-browsetree="/it/resolve/help#__browse-tree-title-explore-resolve--features-and-tools"> <a href="" data-wa-link="" data-content-link="true" tabindex="-1" title="Funzionalità e strumenti"> <img src="https://assets.cdngetgo.com/dims4/default/c981f87/2147483647/thumbnail/108x108%3E/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2Ff4%2F50%2F53acca864af59153723cc96743af%2Fgotoresolve-features.png" alt="Features and Tools Icon" /> </a> <h3 class="heading">Funzionalità e strumenti</h3> <p class="subHeading">Scopri le funzionalità di GoTo Resolve</p> </li> <div class="col-xs-12 careCardsAndWidgets__widget mobileWidget" data-id="00000183_2e70_d839_a5fb_bf7d9a740000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="00000183_2e70_d839_a5fb_bf7d9a740000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> </div> </div> </div> <li class="col-xs-12 careCardsAndWidgets__card" data-id="0000018d_7ada_dcad_adcf_fefa21660000" tabindex="0" data-cardname="Risoluzione dei problemi" aria-label="Risoluzione dei problemi" data-browsetree="/it/resolve/help#__browse-tree-title-explore-resolve--troubleshoot"> <a href="" data-wa-link="" data-content-link="true" tabindex="-1" title="Risoluzione dei problemi"> <img src="https://assets.cdngetgo.com/dims4/default/74a5d37/2147483647/crop/0x0%2B0%2B0/resize/108x108%3E/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2F58%2F08%2Ff14de19a4ea9bf8d9898228d8593%2Ftroubleshoot.png" alt="Troubleshoot icon" /> </a> <h3 class="heading">Risoluzione dei problemi</h3> <p class="subHeading">Consulta le domande frequenti e i suggerimenti per la risoluzione dei problemi.</p> </li> <div class="col-xs-12 careCardsAndWidgets__widget mobileWidget" data-id="0000018d_7ada_dcad_adcf_fefa21660000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="0000018d_7ada_dcad_adcf_fefa21660000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> </div> </div> </div> <li class="col-xs-12 careCardsAndWidgets__card text-left" data-id=""> <h3 class="heading">Risorse</h3> <hr> <a data-wa-link="" href="https://support.logmein.com/it/resolve/help/whats-new-in-goto-resolve" title="Novità">Novità </a> <a data-wa-link="" href="https://www.goto.com/it-management/resolve" title="Non hai dimestichezza con GoTo Resolve?" target="_blank">Non hai dimestichezza con GoTo Resolve? </a> <a data-wa-link="" href="https://console.gotoresolve.com/" title="Accedi a GoTo Resolve" target="_blank">Accedi a GoTo Resolve </a> <a data-wa-link="" href="http://link.goto.com/EmbAdminGTResSupportPage" title="Partecipa alla formazione gratuita per gli amministratori">Partecipa alla formazione gratuita per gli amministratori </a> <a data-wa-link="" href="https://community.logmein.com/t5/GoTo-Resolve/ct-p/GoTo_Resolve" title="Community di clienti" target="_blank">Community di clienti </a> <a data-wa-link="" href="https://www.youtube.com/playlist?list=PLhOT4PU0esK8zu9Nqj4l2QlH0YY1WTyET" title="Video" target="_blank">Video </a> <a data-wa-link="" href="https://support.goto.com/resolve/help" title="Visualizza tutti gli articoli">Visualizza tutti gli articoli </a> </li> </ul> </div> <div class="row careCardsAndWidgets__widgets"> <div class="col-xs-12 careCardsAndWidgets__widget desktopWidget" data-id="desktop-00000183_2e5c_d6f4_a5c7_7f5e5c510000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="00000183_2e5c_d6f4_a5c7_7f5e5c510000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> </div> </div> </div> <div class="col-xs-12 careCardsAndWidgets__widget desktopWidget" data-id="desktop-00000183_2e70_d839_a5fb_bf7d9a740000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="00000183_2e70_d839_a5fb_bf7d9a740000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> </div> </div> </div> <div class="col-xs-12 careCardsAndWidgets__widget desktopWidget" data-id="desktop-0000018d_7ada_dcad_adcf_fefa21660000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="0000018d_7ada_dcad_adcf_fefa21660000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> </div> </div> </div> </div> <div class="row careCardsAndWidgets__cards careCardsAndWidgets__tabs__parent" data-tabid="gotoresolve_admin"> <ul class="col-xs-12"> <li class="col-xs-12 careCardsAndWidgets__card" data-id="0000018d_7aeb_d956_a9ed_7efb11150000" tabindex="0" data-cardname="Portale di amministrazione GoTo" aria-label="Portale di amministrazione GoTo" data-browsetree="/it/resolve/help#__browse-tree-title-goto-admin--goto-admin-portal"> <a href="" data-wa-link="" data-content-link="true" tabindex="-1" title="Portale di amministrazione GoTo"> <img src="https://assets.cdngetgo.com/dims4/default/715551b/2147483647/thumbnail/108x108%3E/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2Faf%2Fae%2Fee1cbfff4f8b89cdac03cf2a90c6%2Fgotoresolve-admin.png" alt /> </a> <h3 class="heading">Portale di amministrazione GoTo</h3> <p class="subHeading">Scopri come configurare GoTo Resolve per i tuoi agenti</p> </li> <div class="col-xs-12 careCardsAndWidgets__widget mobileWidget" data-id="0000018d_7aeb_d956_a9ed_7efb11150000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="0000018d_7aeb_d956_a9ed_7efb11150000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> </div> </div> </div> <li class="col-xs-12 careCardsAndWidgets__card" data-id="0000018d_7aec_d956_a9ed_7efc1bc60000" tabindex="0" data-cardname="Il tuo profilo GoTo" aria-label="Il tuo profilo GoTo" data-browsetree="/it/resolve/help#__browse-tree-title-goto-admin--your-goto-profile"> <a href="" data-wa-link="" data-content-link="true" tabindex="-1" title="Il tuo profilo GoTo"> <img src="https://assets.cdngetgo.com/dims4/default/dbf5f59/2147483647/thumbnail/108x108%3E/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2Faf%2F28%2Fe5cedfb64ef09660715dadc106ec%2Fyour-goto-profile.png" alt="GoTo Profile icon" /> </a> <h3 class="heading">Il tuo profilo GoTo</h3> <p class="subHeading">Gestisci le informazioni del tuo account</p> </li> <div class="col-xs-12 careCardsAndWidgets__widget mobileWidget" data-id="0000018d_7aec_d956_a9ed_7efc1bc60000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="0000018d_7aec_d956_a9ed_7efc1bc60000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> </div> </div> </div> <li class="col-xs-12 careCardsAndWidgets__card" data-id="0000018d_7aed_dcad_adcf_feef2ea50000" tabindex="0" data-cardname="Fatturazione" aria-label="Fatturazione" data-browsetree="/it/resolve/help#__browse-tree-title-goto-admin--billing"> <a href="" data-wa-link="" data-content-link="true" tabindex="-1" title="Fatturazione"> <img src="https://assets.cdngetgo.com/dims4/default/4b2a4bb/2147483647/thumbnail/108x108%3E/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2Fac%2Fee%2F8058e4024b778bd9da7788f790c2%2Fbilling.png" alt="Billing icon" /> </a> <h3 class="heading">Fatturazione</h3> <p class="subHeading">Gestisci la fatturazione e i dettagli tuo del piano</p> </li> <div class="col-xs-12 careCardsAndWidgets__widget mobileWidget" data-id="0000018d_7aed_dcad_adcf_feef2ea50000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="0000018d_7aed_dcad_adcf_feef2ea50000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> </div> </div> </div> <li class="col-xs-12 careCardsAndWidgets__card text-left" data-id=""> <h3 class="heading">Risorse</h3> <hr> <a data-wa-link="" href="https://support.logmein.com/it/resolve/help/whats-new-in-goto-resolve" title="Novità">Novità </a> <a data-wa-link="" href="https://www.goto.com/it-management/resolve" title="Non hai dimestichezza con GoTo Resolve?" target="_blank">Non hai dimestichezza con GoTo Resolve? </a> <a data-wa-link="" href="https://console.gotoresolve.com/" title="Accedi a GoTo Resolve" target="_blank">Accedi a GoTo Resolve </a> <a data-wa-link="" href="http://link.goto.com/EmbAdminGTResSupportPage" title="Partecipa alla formazione gratuita per gli amministratori">Partecipa alla formazione gratuita per gli amministratori </a> <a data-wa-link="" href="https://community.logmein.com/t5/GoTo-Resolve/ct-p/GoTo_Resolve" title="Community di clienti" target="_blank">Community di clienti </a> <a data-wa-link="" href="https://www.youtube.com/playlist?list=PLhOT4PU0esK8zu9Nqj4l2QlH0YY1WTyET" title="Video" target="_blank">Video </a> <a data-wa-link="" href="https://support.goto.com/resolve/help" title="Visualizza tutti gli articoli">Visualizza tutti gli articoli </a> </li> </ul> </div> <div class="row careCardsAndWidgets__widgets"> <div class="col-xs-12 careCardsAndWidgets__widget desktopWidget" data-id="desktop-0000018d_7aeb_d956_a9ed_7efb11150000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="0000018d_7aeb_d956_a9ed_7efb11150000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> </div> </div> </div> <div class="col-xs-12 careCardsAndWidgets__widget desktopWidget" data-id="desktop-0000018d_7aec_d956_a9ed_7efc1bc60000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="0000018d_7aec_d956_a9ed_7efc1bc60000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> </div> </div> </div> <div class="col-xs-12 careCardsAndWidgets__widget desktopWidget" data-id="desktop-0000018d_7aed_dcad_adcf_feef2ea50000"> <div class="col-xs-12 col-md-3 careCardsAndWidgets__widget__navbar care-left-bar dropdown"> <ul class="row care-left-bar__list"> <li class="selected"> <span class="active-text"></span> <span><i class="togo-icon togo-icon-chevron flip-icon"></i></span> </li> </ul> </div> <div class="col-xs-12 col-md-9 careCardsAndWidgets__widget__navbar__widgets care-left-bar-widgets"> <div class="js-care-cards-and-widgets-loader care-spinner-wrapper"> <div class="care-spinner"></div> </div> <div class="careCardsAndWidgets__widgets-wrapper"> <div class="cac__article" data-parentid="0000018d_7aed_dcad_adcf_feef2ea50000"> <h3></h3> <div class="js-cac-article-container cac__article__container"></div> <div class="cac__article__more js-cac-more hide"> <button title="" aria-label=""></button> </div> </div> <div class="careCardsAndWidgets__widget__more"> <button title="" aria-label=""></button> </div> <div class="col-xs-12 careCardsAndWidgets__widget__videos hide"></div> </div> </div> </div> </div> <div class="multiple-products__bottom-text"> <p> <span></span > </p> </div> </section> <section data-section="rte" class="rte " > <div class="rte__body row"> <div class="reference align-full"> <script>window.danteEmbed = "https://dante-ai.com/embed/?kb_id=960cc656-b816-4dad-a882-b879a9ee1c0d&token=c9e2e492-5e9f-4256-902b-afff38383811&modeltype=gpt-4-omnimodel&mode=false&bubble=true&bubbleopen=false"</script><script src="https://dante-ai.com/bubble-embed.js"></script> </div> </div> </section> <div id="js-care-qualtrics-survey" class="care-qualtrics-survey" data-qualtrics-survey-id="ZN_aWcq5FE04UxN313"></div> </div> <div data-section="care-footer" class="care-footer is-hidden"> <footer class="footer "> <div class="footer__subnav container-fluid"> <div class="row fluid"> <div class="footer__legal footer__left-side"> <ul data-test="legal-links-left"> <li class="care-top-navigation__dropdown-menu-parent is-visible-non-authenticated is-visible-no-auth-configured has-flex-column"> <a class="js-care-top-navigation-language-dropdown-opener care-top-navigation__menu-link has-caret" href="#language" title="Lingua" data-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false" data-test="navbar-right-links2" data-wa-link=""> <img class="care-top-navigation__language-dropdown-icon" src="/assets/images/care/topnav/icon-globe-outlined.svg" alt="Language selector icon" /> <img class="care-top-navigation__language-dropdown-icon has-open-state" src="/assets/images/care/topnav/icon-globe-filled.svg" alt="Language selector icon" /> <span class="js-dropdown-opener-text"></span> </a> <ul class="care-top-navigation__language-dropdown care-top-navigation__dropdown-menu" role="menu" aria-labelledby="js-care-top-navigation-language-dropdown"> <li role="menuitem"><a data-wa-link="" href="en" class="js-care-top-navigation-language js-care-top-navigation-language-en care-top-navigation__menu-link" data-test="navbar-language-en" title="English">English </a></li> <li role="menuitem"><a data-wa-link="" href="fr" class="js-care-top-navigation-language js-care-top-navigation-language-fr care-top-navigation__menu-link" data-test="navbar-language-fr" title="français">français </a></li> <li role="menuitem"><a data-wa-link="" href="it" class="js-care-top-navigation-language js-care-top-navigation-language-it care-top-navigation__menu-link" data-test="navbar-language-it" title="italiano">italiano </a></li> <li role="menuitem"><a data-wa-link="" href="de" class="js-care-top-navigation-language js-care-top-navigation-language-de care-top-navigation__menu-link" data-test="navbar-language-de" title="Deutsch">Deutsch </a></li> <li role="menuitem"><a data-wa-link="" href="es" class="js-care-top-navigation-language js-care-top-navigation-language-es care-top-navigation__menu-link" data-test="navbar-language-es" title="español">español </a></li> <li role="menuitem"><a data-wa-link="" href="pt" class="js-care-top-navigation-language js-care-top-navigation-language-pt care-top-navigation__menu-link" data-test="navbar-language-pt" title="português">português </a></li> <li role="menuitem"><a data-wa-link="" href="nl" class="js-care-top-navigation-language js-care-top-navigation-language-nl care-top-navigation__menu-link" data-test="navbar-language-nl" title="Nederlands">Nederlands </a></li> </ul> </li> <li data-test="Riguardo a noi"><a data-wa-link="" href="https://www.logmeininc.com/about-us" title="Riguardo a noi" target="_blank">Riguardo a noi </a></li> <li data-test="Termini di servizio"><a data-wa-link="" href="https://secure.logmein.com/home/it/policies/terms-and-conditions" title="Termini di servizio" target="_blank">Termini di servizio </a></li> <li data-test="politica sulla riservatezza"><a data-wa-link="" href="https://secure.logmein.com/home/it/policies/gfop/privacy" title="politica sulla riservatezza" target="_blank">politica sulla riservatezza </a></li> <li data-test="Informazioni sui marchi"><a data-wa-link="" href="https://secure.logmein.com/home/policies/trademark" title="Informazioni sui marchi" target="_blank">Informazioni sui marchi </a></li> <li data-test="Individua prodotti" tabindex="0" class="footer-more-products"><span>Individua prodotti</span></li> </ul> </div> <div class="footer__legal footer__right-side"> <ul data-test="legal-links-right"> <li><span class="footer-copyright">Copyright © 2024 GoTo Group, Inc. All rights reserved</span></li> </ul> </div> <section data-section="care-product-selector" class="lmi-product-selector" style="display: none;"> <div class="prod-containers"> <div class="prod-column-list"> <div class="prod-column-inner"> <div class="prod-column"> <h3 class="column-title" data-test="Comunicazione e collaborazione">Comunicazione e collaborazione</h3> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://www.goto.com/connect"> <span data-test="footer-icon-GoTo Connect" class="product-logo goto_connect_v2"></span> <h3 data-test="footer-marketing-GoTo Connect">GoTo Connect</h3> </a> </div> </div> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://support.goto.com/it/meeting"> <span data-test="footer-icon-GoTo Meeting" class="product-logo goto_meeting_v2"></span> <h3 data-test="footer-marketing-GoTo Meeting">GoTo Meeting</h3> </a> </div> </div> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://support.goto.com/it/webinar"> <span data-test="footer-icon-GoTo Webinar" class="product-logo goto_webinar_v2"></span> <h3 data-test="footer-marketing-GoTo Webinar">GoTo Webinar</h3> </a> </div> </div> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://support.goto.com/it/training"> <span data-test="footer-icon-GoTo Training" class="product-logo goto_training_v2"></span> <h3 data-test="footer-marketing-GoTo Training">GoTo Training</h3> </a> </div> </div> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://help.join.me/s/?language=it"> <span data-test="footer-icon-join.me" class="product-logo joinme"></span> <h3 data-test="footer-marketing-join.me">join.me</h3> </a> </div> </div> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://grasshopper.com"> <span data-test="footer-icon-Grasshopper" class="product-logo grasshopper"></span> <h3 data-test="footer-marketing-Grasshopper">Grasshopper</h3> </a> </div> </div> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://support.goto.com/it/openvoice"> <span data-test="footer-icon-OpenVoice" class="product-logo openvoice"></span> <h3 data-test="footer-marketing-OpenVoice">OpenVoice</h3> </a> </div> </div> </div> <div class="prod-column"> <h3 class="column-title" data-test="Partecipazione e supporto">Partecipazione e supporto</h3> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://www.goto.com/it-management/resolve"> <span data-test="footer-icon-GoTo Resolve" class="product-logo goto_resolve_v2"></span> <h3 data-test="footer-marketing-GoTo Resolve">GoTo Resolve</h3> </a> </div> </div> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://support.logmeinrescue.com/it/rescue"> <span data-test="footer-icon-Rescue" class="product-logo rescue"></span> <h3 data-test="footer-marketing-Rescue">Rescue</h3> </a> </div> </div> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://get.gotoassist.com"> <span data-test="footer-icon-GoToAssist" class="product-logo gotoassist_remote_support_v5"></span> <h3 data-test="footer-marketing-GoToAssist">GoToAssist</h3> </a> </div> </div> </div> <div class="prod-column"> <h3 class="column-title" data-test="Identità e accesso">Identità e accesso</h3> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://support.logmeininc.com/it/pro"> <span data-test="footer-icon-Pro" class="product-logo pro"></span> <h3 data-test="footer-marketing-Pro">Pro</h3> </a> </div> </div> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://support.logmeininc.com/it/central"> <span data-test="footer-icon-Central" class="product-logo central"></span> <h3 data-test="footer-marketing-Central">Central</h3> </a> </div> </div> <div class="download-article"> <div class="download-article-header footer__products"> <a data-wa-link="" href="https://get.gotomypc.com"> <span data-test="footer-icon-GoToMyPC" class="product-logo gotomypc"></span> <h3 data-test="footer-marketing-GoToMyPC">GoToMyPC</h3> </a> </div> </div> </div> </div> </div> </div> </section> <div class="care-boldaiw2c2c"> </div> <div class="care-bold-webform"> </div> <div class="clearBoth"></div> </div> </div> </footer> </div> <script type="text/javascript" src="https://assets.cdngetgo.com/resource/assets/scripts/care/care-vendors.min.76fda3bff1a649a7ab7fb53f9f92b046.gz.js" id="care-vendors-js"></script> <script type="text/javascript" src="https://assets.cdngetgo.com/resource/assets/scripts/care/stand-alone-scripts/care-modified-auth.b176cafd234c16110926a5cf2c704bdd.gz.js"></script> <script type="text/javascript" src="https://assets.cdngetgo.com/resource/assets/scripts/care/stand-alone-scripts/care-avatar-timestamp.7e95842acf000add15b32ced4bad9fd5.gz.js"></script> <script type="text/javascript" defer src="https://www.google.com/recaptcha/api.js?render=6Ld1RuIUAAAAAM2u6LHAAG29vsnyhPRwzsZ6Ofej"></script> <script type="text/javascript" src="https://assets.cdngetgo.com/resource/assets/scripts/care/main.min.66630592263d293ed852740297198569.gz.js" id="mainjs"></script>  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-TJ3FRGN" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <style> .channeling-bar__icon-wrapper--custom img { width: 5px !important; height: 5px !important; } </style>  <script type='text/javascript'> // Copied from: https://feedback.goto.com/SIE/?Q_ZID=ZN_5iKJXT3guDEhTbo // The tempQSIConfig.hostedJSLocation, tempQSIConfig.baseURL and tempQSIConfig,surveyTakingBaseURL had to be updated to the vanity URL we have (function() { if (typeof window.QSI === 'undefined') { window.QSI = {}; } var tempQSIConfig = { "hostedJSLocation": "https://feedback.goto.com/dxjsmodule/", "baseURL": "https://feedback.goto.com", "surveyTakingBaseURL": "https://feedback.goto.com/spoke/all/jam", "zoneId": "ZN_5iKJXT3guDEhTbo" }; // If QSI.config is defined in snippet, merge with QSIConfig from orchestrator-handler. if (typeof window.QSI.config !== 'undefined' && typeof window.QSI.config === 'object') { // This merges the user defined QSI.config with the handler defined QSIConfig // If both objects have a property with the same name, // then the second object property overwrites the first. for (var attrname in tempQSIConfig) { window.QSI.config[attrname] = tempQSIConfig[attrname]; } } else { window.QSI.config = tempQSIConfig; } window.QSI.shouldStripQueryParamsInQLoc = false; })(); /*@preserve ***Version 2.6.0*** */ /*@license * Copyright 2002 - 2018 Qualtrics, LLC. * All rights reserved. * * Notice: All code, text, concepts, and other information herein (collectively, the * "Materials") are the sole property of Qualtrics, LLC, except to the extent * otherwise indicated. The Materials are proprietary to Qualtrics and are protected * under all applicable laws, including copyright, patent (as applicable), trade * secret, and contract law. Disclosure or reproduction of any Materials is strictly * prohibited without the express prior written consent of an authorized signatory * of Qualtrics. For disclosure requests, please contact notice@qualtrics.com. */ try { !function(e){function n(n){for(var t,i,r=n[0],a=n[1],d=0,c=[];d<r.length;d++)i=r[d],o[i]&&c.push(o[i][0]),o[i]=0;for(t in a)Object.prototype.hasOwnProperty.call(a,t)&&(e[t]=a[t]);for(s&&s(n);c.length;)c.shift()()}var t={},o={8:0};function i(e){var n=window.QSI.__webpack_get_script_src__,t=function(e){return r.p+""+({}[e]||e)+"."+{0:"359d61a4bede3503bcc2",1:"501605ce4477bfa69af3",2:"c193f2158f1c3bcaf968",3:"f3f3d698d7210cb48540",4:"ad96bd3d79bf68a30ae5",5:"7f6087f6083f6e2a4abe",6:"b9e54805626a34f6609e",7:"ad7af24456cfea5f2e92",9:"dcee7e6e7f0968c72f4f",10:"e8413c07d3ef4bc6a10a",11:"5dd2d2924de8600790bb",12:"0be1301d54981f0d910b",13:"9b56ce35f06b9a5586da",14:"a5a11b35851a51d3e7c7",15:"318554322305d7212659",16:"be6e4c9807b8b8db42f9",17:"febbc96e16bb1511e62c",18:"bac44902703accdfc765",19:"66fc902473dc5d79a6d3",20:"f3b3f85a2598d058a0d9",21:"988d8c06c5ec3c14d342",22:"dfcf9b566d14d82d658f"}[e]+".chunk.js?Q_CLIENTVERSION=2.6.0&Q_CLIENTTYPE=web"}(e);return n&&n(e,r.p,t)||t}function r(n){if(t[n])return t[n].exports;var o=t[n]={i:n,l:!1,exports:{}};return e[n].call(o.exports,o,o.exports,r),o.l=!0,o.exports}r.e=function(e){var n=[],t=o[e];if(0!==t)if(t)n.push(t[2]);else{var a=new Promise((function(n,i){t=o[e]=[n,i]}));n.push(t[2]=a);var d,c=document.createElement("script");c.charset="utf-8",c.timeout=120,r.nc&&c.setAttribute("nonce",r.nc),c.src=i(e);var s=new Error;d=function(n){c.onerror=c.onload=null,clearTimeout(l);var t=o[e];if(0!==t){if(t){var i=n&&("load"===n.type?"missing":n.type),r=n&&n.target&&n.target.src;s.message="Loading chunk "+e+" failed.\n("+i+": "+r+")",s.type=i,s.request=r,t[1](s)}o[e]=void 0}};var l=setTimeout((function(){d({type:"timeout",target:c})}),12e4);c.onerror=c.onload=d,document.head.appendChild(c)}return Promise.all(n)},r.m=e,r.c=t,r.d=function(e,n,t){r.o(e,n)||Object.defineProperty(e,n,{enumerable:!0,get:t})},r.r=function(e){"undefined"!=typeof Symbol&&Symbol.toStringTag&&Object.defineProperty(e,Symbol.toStringTag,{value:"Module"}),Object.defineProperty(e,"__esModule",{value:!0})},r.t=function(e,n){if(1&n&&(e=r(e)),8&n)return e;if(4&n&&"object"==typeof e&&e&&e.__esModule)return e;var t=Object.create(null);if(r.r(t),Object.defineProperty(t,"default",{enumerable:!0,value:e}),2&n&&"string"!=typeof e)for(var o in e)r.d(t,o,function(n){return e[n]}.bind(null,o));return t},r.n=function(e){var n=e&&e.__esModule?function(){return e.default}:function(){return e};return r.d(n,"a",n),n},r.o=function(e,n){return Object.prototype.hasOwnProperty.call(e,n)},r.p="",r.oe=function(e){throw console.error(e),e};var a=window["WAFQualtricsWebpackJsonP-cloud-2.6.0"]=window["WAFQualtricsWebpackJsonP-cloud-2.6.0"]||[],d=a.push.bind(a);a.push=n,a=a.slice();for(var c=0;c<a.length;c++)n(a[c]);var s=d;r(r.s=1)}([function(e,n,t){"use strict";t.d(n,"a",(function(){return i}));var o=function(){return(o=Object.assign||function(e){for(var n,t=1,o=arguments.length;t<o;t++)for(var i in n=arguments[t])Object.prototype.hasOwnProperty.call(n,i)&&(e[i]=n[i]);return e}).apply(this,arguments)};var i=function(){var e,n,i=window.QSI,r=window.QSI;if(void 0!==r.Request){var a=r.config.interceptId||r.config.zoneId||r.config.targetingId||r.global.ID,d=r.global.legacyId,c={isEditing:r.config.editing,newId:a,oldId:d,sameIdLoaded:a===d,closelyLoaded:!1,debug:r.config.debug};r.dbg&&r.dbg.c?r.dbg.c("Multiple zone detected with info "+JSON.stringify(c)):(c.closelyLoaded=!0,r.closelyLoadedMultiZoneInfo=JSON.stringify(c))}var s,l=window.QSI=o(o({},i),{reg:i.reg||{},ed:i.ed||{},reqID:i.reqID||{},Request:i.Request||{},overrides:i.overrides||{},shouldStripQueryParamsInQLoc:!!i.shouldStripQueryParamsInQLoc,config:o({zoneId:"",brandId:""},i.config),global:o(o({reqIDsDetected:(null===(e=i.global)||void 0===e?void 0:e.reqIDsDetected)||new Set,srMultiZoneErrors:(null===(n=i.global)||void 0===n?void 0:n.srMultiZoneErrors)||0,currentZIndex:2e9,intercepts:{},eventTrackers:[],featureFlags:{},enableJSSanitization:!1,latencySamplePercentage:.02,alreadyFetchedJSModules:[],maxCookieSize:null},i.global),{isHostedJS:function(){return!1},clientType:"web",clientVersion:"2.6.0",hostedJSLocation:i.config.hostedJSLocation||i.config.clientBaseURL,legacyId:i.config.interceptId||i.config.zoneId||i.config.targetingId||i.global.ID}),isFullDbgInitialized:!1,baseURL:"",LoadingState:i.LoadingState||[],PendingQueue:i.PendingQueue||[],debugConfig:i.debugConfig||{},getBaseURLFromConfigAndOverrides:function(){var e="";if(l.overrides.baseURL)e=l.overrides.baseURL;else if(l.config.baseURL)e=l.config.baseURL;else if(e="siteintercept.qualtrics.com",l.config.brandId){if(!l.config.zoneId)throw"You must specify a zoneId";e=l.config.zoneId.replace("_","").toLowerCase()+"-"+l.config.brandId.toLowerCase()+"."+e}return 0===e.indexOf("https://")?e=e.substring(8):0===e.indexOf("http://")?e=e.substring(7):0===e.indexOf("//")&&(e=e.substring(2)),"https://"+e},getSRBaseURLFromConfigAndOverrides:function(e){var n=l.global.baseURL;if(l.overrides.srBaseURL)n=l.overrides.srBaseURL;else if((null==e?void 0:e.includes("gov1"))||n.includes("gov1"))n="gov1.sr.qualtrics.com";else switch(n){case"https://s1.b1-prv.qualtrics.com":n="https://sr.b1-prv.qualtrics.com";break;case"https://s1.st3.qualtrics.com":case"https://s1.g1-iad.qualtrics.com":case"https://s1.g1-cmh.qualtrics.com":n="https://sr.st3.qualtrics.com";break;default:n="https://sr.qualtrics.com"}return 0===n.indexOf("https://")?n=n.substring(8):0===n.indexOf("http://")?n=n.substring(7):0===n.indexOf("//")&&(n=n.substring(2)),"https://"+n},initFullDbg:function(){l.isFullDbgInitialized=!0},getClientVersionQueryString:function(){var e={Q_CLIENTVERSION:l.global.clientVersion||"unknown",Q_CLIENTTYPE:l.global.clientType||"unknown"};return void 0!==l.clientTypeVariant&&(e.Q_CLIENTTYPE+=l.clientTypeVariant),l.generateQueryString(e)},generateQueryString:function(e){var n=[];for(var t in e)if(Object.prototype.hasOwnProperty.call(e,t)){var o=t;e[t]&&(o+="="+encodeURIComponent(e[t])),n.push(o)}return n.join("&")}});if(!l.global.legacyId)throw"You must specify a zoneId or zoneId and interceptId";return l.global.reqIDsDetected.add(l.global.legacyId),l.global.baseURL=l.getBaseURLFromConfigAndOverrides(),l.global.srBaseUrl=l.getSRBaseURLFromConfigAndOverrides(),l.global.isHostedJS()&&(l.global.enableJSSanitization=void 0===l.config.enableJSSanitization||!!l.config.enableJSSanitization),l.baseURL=l.baseURL||l.overrides.siBaseURL||l.global.baseURL+"/WRSiteInterceptEngine/",l.global.hostedJSLocation=l.overrides.hostedJSLocation||l.global.hostedJSLocation,s=l.global.hostedJSLocation,t.p=s,window.QSI.__webpack_get_script_src__=function(e,n,t){return t+"&Q_BRANDID="+encodeURIComponent(window.QSI.config.brandId||window.QSI.global.brandID||window.location.host)},l}()},function(e,n,t){e.exports=t(2)},function(e,n,t){"use strict";t.r(n);var o=t(0);function i(){var e;window.QSI_TESTING_MODE||(document.currentScript&&(e=document.currentScript.src),t.e(12).then(t.bind(null,68)).then((function(n){(0,n.initialize)(e)})))}"function"!=typeof window.Promise||"function"!=typeof window.IntersectionObserver||"function"!=typeof window.fetch?function(e,n){var t=e+":"+o.a.global.clientVersion;if(-1===o.a.global.alreadyFetchedJSModules.indexOf(t)){var i=document.createElement("script");i.src=window.QSI.global.hostedJSLocation+e+"Module.js?";var r=[];r.push(o.a.getClientVersionQueryString()),(-1!==window.location.href.indexOf("Q_DEBUG")||o.a.config.debug)&&r.push("Q_DEBUG=true"),i.src+=r.join("&"),i.defer=!0,i.addEventListener("load",(function(){try{if(!0===window.QSI.wrongModuleVersionRequested)return void n("Script: "+e+" failed to load because an unavailable version was requested.");o.a.global.alreadyFetchedJSModules.push(t),n()}catch(e){void 0!==window.QSI&&window.QSI.dbg&&window.QSI.dbg.e&&window.QSI.dbg.e(e)}}),!1),i.addEventListener("error",(function(){try{n("Script: "+e+" failed to load.")}catch(e){void 0!==window.QSI&&window.QSI.dbg&&window.QSI.dbg.e&&window.QSI.dbg.e(e)}})),document.body.appendChild(i)}else n()}("Polyfills",(function(e){e||i()})):i()}]); } catch(e) { if (typeof QSI !== 'undefined' && QSI.dbg && QSI.dbg.e) { QSI.dbg.e(e); } } </script>   <div id="consent_blackbar"></div> <div id="teconsent" &text=true></div>  </body> </html>

CINXE.COM

Guida ufficiale di GoTo Resolve - Supporto GoTo Resolve