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Enviar un ticket : iNaturalist Help
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No hay resultados para <br /> <span id="input_term"></span></p> </div> </div> </div> </form> </div> </div> </div> </section> <section class="container-fluid px-0 fw-page-title-wrapper"> <div class="container"> <div class="py-24 py-lg-60 mx-0 fw-search-meta-info g-0"> <div class="text-start"> <h1 class="fw-page-title">Enviar un ticket</h1> </div> </div> </div> </section> <section class="container-fluid pt-32 pb-60"> <div class="container px-0"> <div class="alert alert-with-close notice" id="noticeajax" style="display:none;"></div> <div class="row fw-wrapper-shadow fw-new-ticket-wrapper mx-0 g-0 bg-light"> <div class="col-lg-9 fw-content-wrapper mb-16 mb-lg-0"> <div class="fw-content fw-new-ticket"> <form class="form-portal ticket-form w-100" rel="validate" novalidate="novalidate" id="new_helpdesk_ticket" enctype="multipart/form-data" action="/es/support/tickets" accept-charset="UTF-8" method="post"><input name="utf8" type="hidden" value="✓" /><input type="hidden" name="authenticity_token" value="SJdB+DGk8/clgEntSR1quvShqS6R1rxl7Jm4ag8u2IYGCNpxjVXZc0DIM6rEwBKIwjmdQvU5+85lDBzCcmHJ7w==" /> <div class="form-group helpdesk_ticket_email"> <label for="helpdesk_ticket_email" class=" form-label"> Email address <span class="fw-asterisk">*</span> </label> <input type="email" class="form-control " id="helpdesk_ticket_email" placeholder="" name="helpdesk_ticket[email]" value="" required data-user-email = "" data-user-contractor = "false" data-not-allow-others = "false" > <div class="invalid-feedback helpdesk_ticket_email"></div> </div> <div class="form-group d-none requester-name"> <input type="text" class="form-control " id="" placeholder="Su nombre" name="helpdesk_ticket[name]" > <div class="invalid-feedback "></div> </div> <div class="form-group "> <label for="helpdesk_ticket_custom_field_cf_inaturalist_username_2540752" class=" form-label"> iNaturalist Username </label> <input type="text" class="form-control " id="helpdesk_ticket_custom_field_cf_inaturalist_username_2540752" placeholder="" name="helpdesk_ticket[custom_field][cf_inaturalist_username_2540752]" = "" > <div class="invalid-feedback helpdesk_ticket_custom_field_cf_inaturalist_username_2540752"></div> </div> <div class="form-group helpdesk_ticket_custom_field_cf_my_ticket_concerns_2540752"> <label for="helpdesk_ticket_custom_field_cf_my_ticket_concerns_2540752" class=" form-label"> My ticket concerns... <span class="fw-asterisk">*</span> </label> <select class="form-control new_ticket_dynamic_sections choices" id="helpdesk_ticket_custom_field_cf_my_ticket_concerns_2540752" name="helpdesk_ticket[custom_field][cf_my_ticket_concerns_2540752]" data-placeholder = '' required > <option value>Seleccione...</option> <option data-custom-properties='{"id": "151000237150"}'value="iNaturalist Mobile App"> iNaturalist Mobile App </option> <option data-custom-properties='{"id": "151000237151"}'value="iNaturalist Web Site"> iNaturalist Web Site </option> <option data-custom-properties='{"id": "151000237152"}'value="Seek by iNaturalist"> Seek by iNaturalist </option> <option data-custom-properties='{"id": "151000237168"}'value="My iNaturalist account"> My iNaturalist account </option> <option data-custom-properties='{"id": "151000237155"}'value="Safety concern"> Safety concern </option> <option data-custom-properties='{"id": "151000237169"}'value="Donating to iNaturalist"> Donating to iNaturalist </option> <option data-custom-properties='{"id": "151000237153"}'value="I need help identifying something"> I need help identifying something </option> <option data-custom-properties='{"id": "151000237154"}'value="Feedback or suggestion"> Feedback or suggestion </option> <option data-custom-properties='{"id": "151000237156"}'value="Something else"> Something else </option> </select> <div class="invalid-feedback helpdesk_ticket_custom_field_cf_my_ticket_concerns_2540752"></div> </div> <div class="helpdesk_ticket_custom_field_cf_my_ticket_concerns_2540752_section_wrapper"> </div> <div class="form-group "> <label for="helpdesk_ticket_subject" class=" form-label"> Subject <span class="fw-asterisk">*</span> </label> <input type="text" class="form-control " id="helpdesk_ticket_subject" placeholder="" name="helpdesk_ticket[subject]" required data-allow-solution-suggester = "true" > <div class="invalid-feedback helpdesk_ticket_subject"></div> </div> <div class="form-group "> <label for="helpdesk_ticket_ticket_body_attributes_description_html" class="form-label"> Description <span class="fw-asterisk">*</span> </label> <textarea class="form-control rich-editor new-ticket-editor" id="helpdesk_ticket_ticket_body_attributes_description_html" name="helpdesk_ticket[ticket_body_attributes][description_html]" rows="" cols="" required placeholder="" aria-label = "Descripci贸n, use Alt + F10 para acceder a la barra de herramientas de formato" ></textarea> <div class="invalid-feedback helpdesk_ticket_ticket_body_attributes_description_html"></div> </div> <div class='form-group attachments-container'> <span class='d-none'> <input id='upload_file' type='file' multiple='true'/> <input id='files_list' type='file' name='helpdesk_ticket[attachments][][resource]' multiple='true'/> </span> <div class="dropdown"> <button class="btn btn-link " type="button" id="attach_btn" data-attach-type="file" > <span class='file-upload-btn' tabindex="0"> <img data-src="/glyphs/vectors/attachment.svg" loading="lazy" alt="Archivo adjunto" class="lazyload icon" /> Archivo adjunto </span> </button> <ul class="dropdown-menu" aria-labelledby="attach_btn"> <li><a class="dropdown-item" href="#" data-attach-type="file">Adjuntar archivo</a></li> </ul> </div> <div id='attachments_list' class='files-container'></div> <div> <div id='cumulative_error_heading' class='error-heading'></div> <div id='cumulative_error_attachments_list' class='files-container'></div> </div> <div> <div id='individual_error_heading' class='error-heading'></div> <div id='individual_error_attachments_list' class='files-container'></div> </div> </div> <div class="form-group"> <div class="controls recaptcha-control"> <script src="https://www.recaptcha.net/recaptcha/enterprise.js" async defer ></script> <div data-sitekey="6LdvejUUAAAAAEn6wjOFcPVRyQr4KtAJ03ltA1SQ" class="g-recaptcha " display="{:theme=>"white"}"></div> <noscript> <div> <div style="width: 302px; height: 422px; position: relative;"> <div style="width: 302px; height: 422px; position: absolute;"> <iframe src="https://www.recaptcha.net/recaptcha/enterprise/fallback?k=6LdvejUUAAAAAEn6wjOFcPVRyQr4KtAJ03ltA1SQ" name="ReCAPTCHA" style="width: 302px; height: 422px; border-style: none; border: 0; overflow: hidden;"> </iframe> </div> </div> <div style="width: 300px; height: 60px; border-style: none; bottom: 12px; left: 25px; margin: 0px; padding: 0px; right: 25px; background: #f9f9f9; border: 1px solid #c1c1c1; border-radius: 3px;"> <textarea id="g-recaptcha-response" name="g-recaptcha-response" class="g-recaptcha-response" style="width: 250px; height: 40px; border: 1px solid #c1c1c1; margin: 10px 25px; padding: 0px; resize: none;"> </textarea> </div> </div> </noscript> </div> </div> <input type="hidden" name="meta[user_agent]" id="meta_user_agent" value="Mozilla/5.0 (Linux; Android 11; SM-A022M) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.101 Mobile Safari/537.36" /> <input type="hidden" name="meta[seen_articles]" id="meta_seen_articles" /> <input type="hidden" name="meta[enterprise_enabled]" id="meta_enterprise_enabled" value="false" /> <input type="hidden" name="meta[referrer]" id="meta_referrer" value="https://help.inaturalist.org/es/support/home" /> <input type="hidden" name="helpdesk_ticket[form_id]" id="helpdesk_ticket_form_id" value="151000029277" /> <a id="" href="/es/support/home" class="btn fw-secondary-button" >Cancelar</a> <button type="submit" class="btn fw-primary-button 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