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Submenu" aria-expanded="false">Management</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item list "> <a href="javascript:void(0);" aria-label="Manage a 508 Program - Submenu" aria-expanded="false">Manage a 508 Program</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/roles/">Accessibility Roles</a> </li><li class="usa-sidenav__item "> <a href="/manage/improve-digital-dashboard-scores/">Improve Digital Dashboard Accessibility Scores</a> </li><li class="usa-sidenav__item "> <a href="/manage/publish-accessible-content/">Publish Accessible Content</a> </li><li class="usa-sidenav__item "> <a href="/manage/teach-staff-about-accessibility/">Teach Staff about Accessibility</a> </li><li class="usa-sidenav__item "> <a href="/manage/track-report-conformance/">Track and Report Conformance</a> </li><li class="usa-sidenav__item "> <a href="/manage/program-manager-responsibilities/">IT Accessibility/508 Program Manager Responsibilities</a> </li><li class="usa-sidenav__item active usa-current "> <a href="/manage/program-roadmap/">Revised 508 Standards Roadmap</a> </li></ul> </li><li class="usa-sidenav__item "> <a href="/manage/deia-guidance/">DEIA Accessibility Guidance</a> </li><li class="usa-sidenav__item "> <a href="/manage/benefits-of-accessibility/">Practical Reasons for Digital Accessibility</a> </li><li class="usa-sidenav__item "> <a href="/manage/how-508-standards-benefit-pwd/">How 508 Standards Benefit Persons With Disabilities</a> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" aria-label="Accessibility for IT Program & Project Manager - 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Submenu" aria-expanded="false">Playbooks</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/playbooks/">Overview</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/accessibility-playbook-quick-guide/">Quick Guide to IT Accessibility for Program Managers</a> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" aria-label="Technology Accessibility Playbook - Submenu" aria-expanded="false">Technology Accessibility Playbook</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/">Introduction</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play01/">Play 1: Establish a Section 508 Program Manager</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play02/">Play 2: Assess your Section 508 Program Maturity</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play03/">Play 3: Develop a Section 508 Accessibility Roadmap</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play04/">Play 4: Establish a Section 508 Policy</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play05/">Play 5: Develop a Section 508 Program Team</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play06/">Play 6: Collaborate with the Federal Accessibility Community</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play07/">Play 7: Integrate Accessibility Needs into Requirements and Design Processes</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play08/">Play 8: Integrate Accessibility Needs into Market Research and Acquisition Processes</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play09/">Play 9: Integrate Accessibility Needs into Development Processes</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play10/">Play 10: Conduct Section 508 Testing</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play11/">Play 11: Track and Resolve Accessibility Issues</a> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/technology-accessibility-playbook-intro/play12/">Play 12: Educate the Workforce</a> </li></ul> </li><li class="usa-sidenav__item "> <a href="/manage/playbooks/exec-guide-accessibility/">Executive Guide to Federal IT Accessibility</a> </li></ul> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" class="header-menu-text" aria-label="Law and Policy - Submenu" aria-expanded="false">Law and Policy</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/">IT Accessibility Laws and Policies Overview</a> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/section-508-law/">Section 508 of the Rehabilitation Act</a> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/quick-reference-guide/">Laws and Policy Quick Reference Guide</a> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" aria-label="Website Accessibility Statements - Submenu" aria-expanded="false">Website Accessibility Statements</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/website-accessibility-statement/">Developing a Website Accessibility Statement</a> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/implementing-public-feedback-mechanism/">Implementing a Public Feedback Mechanism</a> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/Section-508-complaints-best-practices/">Best Practices For Establishing And Maintaining a Formal Section 508 Complaint Process</a> </li></ul> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/update-agency-policies/">Updating Agency Policy</a> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/state/">State-level Accessibility Law and Policy</a> </li><li class="usa-sidenav__item "> <a href="/manage/laws-and-policies/international/">International IT Accessibility Laws and Policies</a> </li></ul> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" class="header-menu-text" aria-label="IT Accessibility Policy Framework - 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Submenu" aria-expanded="false">Annual Section 508 Assessment</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/">Instructions</a> </li><li class="usa-sidenav__item list "> <a href="javascript:void(0);" aria-label="Assessment Criteria - Submenu" aria-expanded="false">Assessment Criteria</a> <ul class="usa-sidenav__sublist items"><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-01/">General Information</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-02/">IT Accessibility Program Office</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-03/">Policies, Procedures, and Practices</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-04/">Communications</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-05/">Content Creation</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-06/">Human Capital, Culture, and Leadership</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-07/">Technology Lifecycle Activities</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-08/">Testing and Validation</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-09/">Acquisition and Procurement</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-10/">Training</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/criteria-11/">Conformance Metrics</a> </li></ul> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/faq/">Frequently Asked Questions (FAQ)</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/support/">Support</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/definition-of-terms/">Definition of Terms</a> </li><li class="usa-sidenav__item "> <a href="/manage/section-508-assessment/annual-reports/">Annual Reports</a> </li></ul> </li><li class="usa-sidenav__item"> <a href="/manage/agency-508-reporting-requirements/" >Agency Section 508 Reporting Requirements</a> </li><li class="usa-sidenav__item"> <a href="/manage/accessibility-faq/" >ICT Accessibility Frequently Asked Questions</a> </li></ul> </nav> </aside> <main class="usa-layout-docs__main desktop:grid-col-9" id="content-section"> <div class="usa-graphic-list"> <p dir="ltr"> Follow the <a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines">Revised 508 Standards</a> to ensure your information and communication technology (ICT) is accessible and usable by individuals with disabilities. This Roadmap, developed by the U.S. Federal Government Revised 508 Standards Transition Workgroup and GSA, shows how to integrate the standards into an existing 508 Program. </p> <h2 dir="ltr"> Transition Guide </h2> <p dir="ltr"> If your agency already has a mature 508 Program, this guide explains how the revisions to the 508 standards impact you. </p> <ul> <li dir="ltr"> <a href="/manage/laws-and-policies/quick-reference-guide">Revised 508 Standards Transition Guide</a> </li> </ul> <h2 dir="ltr"> How to Incorporate the Standards </h2> <p dir="ltr"> If your agency does not have a Section 508 Program, or you are working to improve your Section 508 Program, you will need to incorporate the standards into the work you are already doing. Here is step-by-step technical assistance on how the standards fit into program maturity. Each step below is organized to show requirements, tools, best practices, testing guidelines, and relevant sections of the technology accessibility playbook. </p> <div class="tablet:grid-col" style="margin: auto; max-width: 100%; text-align: center; padding: 10px 0px"> <div class="margin-top-1"><img src="https://assets.section508.gov/files/508-roadmap.png" alt="Components of a mature Section 508 Program listed in the steps below." aria-describedby="figure-1" class="border-2px border-base-light shadow-2 padding-1" /> </div> <div class="font-mono-3xs margin-x-auto auto" style="max-width: 90%; text-align: center;"><span id="figure-1"><strong>Figure 1.</strong> Components of a mature Section 508 Program.</span> </div> </div> <h3 id="steps-to-incorporate">Steps to Incorporate</h3> <ol> <li dir="ltr"> <a href="#build">Build Awareness &amp; Support</a> </li> <li dir="ltr"> <a href="#design">Practice Universal Design</a> </li> <li dir="ltr"> <a href="#policies">Update Agency Policies</a> </li> <li dir="ltr"> <a href="#technology">Procure &amp; Develop Accessible Technology</a> </li> <li dir="ltr"> <a href="#accessible">Create Accessible Documents</a> </li> <li dir="ltr"> <a href="#monitor">Measure &amp; Monitor Progress</a> </li> </ol> <h2 id="build"> Build Awareness &amp; Support </h2> <p dir="ltr"> Get out and talk about what your agency is doing to implement the standards. Collaborate internally, and help employees understand their rights and responsibilities. </p> <ul> <li dir="ltr"> Familiarize your agency with the <a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines">Revised 508 Standards</a>. (Updated) </li> <li dir="ltr"> <a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines#E203-functionality">Requirement E203.2</a>&nbsp;- Work with your HR Office to identify user needs of people with disabilities in your organization. (NEW) </li> <li dir="ltr"> Assess the maturity of your agency's Section 508 program, and take steps to improve accessibility of agency technology. </li> <li dir="ltr"> Collaborate with your CIO and other stakeholders to align Section 508 compliance with enterprise efforts to: <ul> <li dir="ltr"> Adopt accessibility and universal design principles; </li> <li dir="ltr"> Innovate to transform how users interact with government; </li> <li dir="ltr"> Modernize agency technology; and </li> <li dir="ltr"> Develop and support a diverse workforce. </li> </ul> </li> <li dir="ltr"> Use <a href="https://plainlanguage.gov/">plain language</a> when describing policies and procedures, so employees understand requirements and expectations. </li> </ul> <h3 id="best-practices">Best Practices</h3> <ul> <li><a href="/manage/support-accessible-content">Build Support for Accessible Content</a> - Help your staff get the tools and training they need to produce accessible electronic content <em>(NEW)</em></li> </ul> <h3 dir="ltr"> Revised 508 Standards </h3> <ul> <li dir="ltr"> <a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/overview-of-the-final-rule">Overview: Revised 508 Standards</a> </li> <li dir="ltr"> <a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines">Full Text: Revised Section 508 Standards</a> </li> <li dir="ltr"> <a href="https://www.w3.org/TR/WCAG/">Web Content Accessibility Guidelines (WCAG 2.0)</a> </li> <li dir="ltr"> <a href="https://www.access-board.gov/ict/wcag2ict.html"> WCAG 2.0 Level A and Level AA Success Criteria </a>- Comparison to Original Section 508 Standards</li> <li dir="ltr"> <a href="/content/mapping-wcag-to-fpc">Mapping of WCAG 2.0 to Functional Performance Criteria (Informal guidance)</a></li> </ul> <h3 dir="ltr"> Webinars </h3> <ul> <li dir="ltr"> <a href="https://www.accessibilityonline.org/cioc-508/archives/110610">Overview of the Revised Section 508 Standards</a> - January 2017 </li> <li dir="ltr"> <a href="https://www.accessibilityonline.org/cioc-508/archives/110612">WCAG 2.0 and the Revised Section 508 Standards</a> - March 2017 </li> <li dir="ltr"> <a href="https://www.accessibilityonline.org/cioc-508/archives/110613">Old versus New: Original Section 508 Standards (2000) compared to the Revised Section 508 Standards (2017)</a> - May 2017 </li> <li dir="ltr"> <a href="https://www.accessibilityonline.org/cioc-508/archives/110614">CIOC Revised Section 508 Chapter 4 Hardware (including Mobile)</a> - July 2017 </li> <li dir="ltr"> <a href="https://www.accessibilityonline.org/cioc-508/archives/110615">Revised Section 508 Chapter 5 Software (including Mobile)</a>- September 2017 </li> <li dir="ltr"> <a href="https://www.accessibilityonline.org/cioc-508/schedule">Upcoming Webinars</a> </li> </ul> <h3 dir="ltr"> Section 508 Online Training </h3> <ul> <li><a href="/training/online-course/accessible-for-executives/">Accessibility of ICT: An Overview for Government Executives</a> - A brief, high-level overview of the Revised Section 508 Standards, including roles and responsibilities of key Federal agency officials</li> <li><a href="/training/online-course/micro-purchases/">Micro-Purchases and Section 508 Requirements</a> - How to make micro-purchases that conform with the Revised Section 508 Standards</li> <li><a href="/training/online-course/procuring-section-508-conformant-ict/">Procuring Section 508 Conformant ICT Products and Services</a> – Basic overview of the Federal acquisition process with regard to procuring ICT products and services that are Section 508 conformant</li> </ul> <h3 dir="ltr"> Technology Accessibility Playbook </h3> <ul> <li dir="ltr"> <a href="/tools/playbooks/technology-accessibility-playbook-intro/play01">Play 1: Establish a Section 508 Program Manager to lead compliance efforts</a> </li> <li dir="ltr"> <a href="/tools/playbooks/technology-accessibility-playbook-intro/play02">Play 2: Assess your Section 508 program maturity</a> </li> <li dir="ltr"> <a href="/tools/playbooks/technology-accessibility-playbook-intro/play03">Play 3: Develop a Section 508 Accessibility Roadmap</a> </li> <li dir="ltr"> <a href="/tools/playbooks/technology-accessibility-playbook-intro/play05">Play 5: Develop a Section 508 Program Team</a> </li> <li dir="ltr"> <a href="/tools/playbooks/technology-accessibility-playbook-intro/play06">Play 6: Collaborate with the federal accessibility community</a> </li> <li dir="ltr"> <a href="/tools/playbooks/technology-accessibility-playbook-intro/play12">Play 12: Educate the workforce</a> </li> </ul> <p><a href="#main-content">Back to top</a></p> <h2 dir="ltr" id="design"> Practice Universal Design </h2> <p dir="ltr"> Use the technical requirements in the standards to drive adoption of accessible, sustainable technology and <a href="/create/universal-design">universal design principles</a>. Provide an environment that can be accessed, understood and used to the greatest extent possible by all people, regardless of their age, size, ability or disability. </p> <ul> <li dir="ltr"> <a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines#E203-functionality">Requirement E203.2</a> - Understand how to address the needs of users with disabilities, including: (NEW) <ul> <li dir="ltr"> Users with visual, hearing, mobility or cognitive disabilities (including disabled veterans, employees, and constituents); and </li> <li dir="ltr"> Older adults who are developing impairments that change the way they use technology. </li> </ul> </li> <li dir="ltr"> Incorporate user needs as key drivers for technology solutions and modernization efforts. </li> <li dir="ltr"> Use the updated technical requirements to drive compatibility with the latest technology and increase sustainability. </li> <li dir="ltr"> Leverage user needs to improve understanding of how to implement emerging interaction technologies (e.g., voice, gesture, touch, sight). </li> <li dir="ltr"> Engage employees with disabilities to understand how to develop and support a diverse workforce and validate solutions. </li> </ul> <h3 id="tools">Tools</h3> <ul> <li><a href="https://standards.usa.gov/">U.S. Web Design System</a> - A design system to quickly prototype and deploy accessible digital products</li> <li><a href="https://assets.section508.gov/files/Revised%20508%20Standards%20Applicability%20Checklist%20%287%29.docx">Revised 508 Standards Applicability Checklist</a> (MS-Word, April 2018) -Use this checklist to document your accessibility requirements for ICT items</li> <li><a href="/buy/determine-508-standards-exceptions">Determine 508 Standards and Exceptions</a> - Step-by-step guidance on how to complete the Standards Applicability Checklist <em>(NEW)</em></li> <li><a href="https://assets.section508.gov/files/standards-exceptions-chart.docx">Applicable 508 Standards and Exceptions Chart</a> - Sample template for reporting standards and exceptions in solicitations <em>(NEW)</em></li> </ul> <h3 dir="ltr"> Best Practices </h3> <ul> <li dir="ltr"> <a href="/manage/identify-user-needs">Identify User Needs</a> - Learn how to identify user needs for ICT (NEW) </li> <li dir="ltr"> <a href="/create/software-websites">Create Accessible Software &amp; Websites</a> - Technical guidance and training resources for developers and content authors <em>(NEW)</em> </li> </ul> <h3 id="testing-guidelines">Testing Guidelines</h3> <ul> <li><a href="/test">Test for Accessibility</a> - Tools to test for conformance with the revised standards <em>(NEW)</em></li> </ul> <h3 dir="ltr"> Technology Accessibility Playbook </h3> <ul> <li dir="ltr"> <a href="/tools/playbooks/technology-accessibility-playbook-intro/play07">Play 7: Integrate accessibility needs into requirements and design processes</a> </li> </ul> <p><a href="#main-content">Back to top</a></p> <h2 dir="ltr" id="policies"> Update Agency Policies </h2> <p dir="ltr"> Update your agency policies to address new or updated requirements in the standards. If your agency does not have a Section 508 policy, you should establish one. </p> <ul> <li dir="ltr"> <a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines#E202-general-exceptions">Requirements E202</a> - Revised criteria includes addressing new requirements when claiming exceptions. (Updated)<ul> <li dir="ltr"> Requirements E202.6.3, E202.7.2 - Address requirements for providing an alternative means, when needed, to support inclusion when claiming Undue Burden, Fundamental Alteration, and Best Meets exceptions. </li> </ul> </li> <li dir="ltr"> <a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines#E203-functionality">Requirement E203.2</a> - Identify user needs of people with disabilities. (NEW) </li> <li dir="ltr"> <a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines#E205-content">Requirement E205</a> - Revised technical standards for web and non-web based electronic content (updated), including public facing electronic content and agency official communications<ul> <li dir="ltr"> Requirement E205.3 &amp; E205.4 - Ensure categories of electronic content that is not public-facing are accessible. (NEW) </li> </ul> </li> <li dir="ltr"> <a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines#E206-hardware">Requirement E206</a> &amp;<a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines#401-general"> Chapter 4</a> - Hardware. (Updated) </li> <li dir="ltr"> <a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines#E207-software">Requirement E207</a> &amp;<a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines#501-general"> Chapter 5</a> - Ensure authoring tools support the creation of accessible content. (NEW) </li> <li dir="ltr"> <a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines#E208-documentation-Services">Requirement E208</a> &amp;<a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines#601-general"> Chapter 6</a> - Support services &amp; documentation. (Updated) </li> <li dir="ltr"> <a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines#301-general">Chapter 3 Functional Performance Criteria</a> (if Chapters 4 and 5 do not address one or more ICT functions). (Updated) </li> </ul> <h3 dir="ltr"> Tools </h3> <ul> <li><a href="/art/">Accessibility Requirements Tool</a> - Automates the Revised Section 508 Standards Applicability Checklist; generates an accessibility reporting requirements template and customizable accessibility solicitation language. (NEW)</li> <li><a href="https://assets.section508.gov/files/Revised%20508%20Standards%20Applicability%20Checklist%20%287%29.docx">Revised Section 508 Standards Applicability Checklist</a> (MS-Word, April, 2018) -Use this checklist to document your accessibility requirements for ICT items</li> <li><a href="/buy/determine-508-standards-exceptions">Determine Section 508 Standards and Exceptions</a> - Step-by-step guidance on how to complete the Standards Applicability Checklist <em>(NEW)</em></li> </ul> <h3 dir="ltr"> Best Practices </h3> <ul> <li dir="ltr"> <a href="/manage/laws-and-policies/update-agency-policies">Update Agency Accessibility Policies</a> - Learn which policy documents need to be updated (NEW) </li> <li dir="ltr"> <a href="/manage/identify-user-needs">Identify User Needs</a> - Learn how to identify user needs for ICT (NEW) </li> <li dir="ltr"> <a href="/manage/support-accessible-content">Build Support for Accessible Content</a> - Help your staff get the tools and training they need to produce accessible electronic content <em>(NEW)</em> </li> </ul> <h3 dir="ltr"> Technology Accessibility Playbook </h3> <ul> <li dir="ltr"> <a href="/tools/playbooks/technology-accessibility-playbook-intro/play04">Play 4: Establish an Agency Policy</a> </li> </ul> <p><a href="#main-content">Back to top</a></p> <h2 dir="ltr" id="technology"> Procure &amp; Develop Accessible Technology </h2> <p dir="ltr"> Ensure that the technology you buy and build is designed to be accessible from the start. </p> <ul> <li dir="ltr"> Communicate to key internal stakeholders the benefits of accessible technology for all users. </li> <li dir="ltr"> When conducting acquisition planning, manage accessibility risk by requesting and evaluating accessibility information from vendors prior to selection:<ul> <li dir="ltr"> Determine the applicability of the standards to each item. </li> <li dir="ltr"> Identify how the vendor should provide information you need to perform a Section 508 technical evaluation; </li> <li dir="ltr"> Incorporate Section 508 criteria into the evaluation factors; and </li> <li dir="ltr"> Add accessibility provisions, clauses, and acceptance criteria, to ensure accessibility support is provided throughout the life of the contract, and to manage your agency's accessibility risk after award. </li> </ul> </li> <li dir="ltr"> Validate that technology products and services provide full support for accessibility prior to award selection and, where feasible, prior to deployment for custom developed deliverables.<ul> <li dir="ltr"> Follow the updated testing guidelines, endorsed by the Federal CIO Council, to validate support for the standards for web, software, and electronic document products and services. (Updated) </li> </ul> </li> <li dir="ltr"> Ensure existing staff and contractors who are &ldquo;certified&rdquo; under the Federal CIO Council Accessibility Community of Practice's Trusted Tester Program update their certifications once program updates are complete. </li> <li dir="ltr"> <a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines#E202-general-exceptions">Requirement E202.2</a> - Review existing contracts to determine whether amendments are needed to clarify how the standards apply. (NEW) </li> <li dir="ltr"> <a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines#E202-general-exceptions">Requirement E202.7</a> - When making award selection decisions, choose products and services that best meet all user needs, including users with disabilities. (Updated) </li> <li dir="ltr"> <a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines#E203-functionality">Requirement E203</a> - When reviewing acquisition and development solutions, prioritize how to address all user needs, including users with disabilities. (E203.2 NEW) </li> <li dir="ltr"> When procuring or developing ICT items, determine the applicability of the standards to each item. (NEW) </li> </ul> <h3 dir="ltr"> Tools </h3> <ul> <li><a href="/art/">Accessibility Requirements Tool</a> - Automates the Revised Section 508 Standards Applicability Checklist; generates an accessibility reporting requirements template and customizable accessibility solicitation language. (NEW)</li> <li><a href="https://assets.section508.gov/files/Revised%20508%20Standards%20Applicability%20Checklist%20%287%29.docx">Revised Section 508 Standards Applicability Checklist</a> (MS-Word, April, 2018) -Use this checklist to document your accessibility requirements for ICT items</li> <li><a href="/buy/determine-508-standards-exceptions">Determine Section 508 Standards and Exceptions</a> - Step-by-step guidance on how to complete the Standards Applicability Checklist <em>(NEW)</em></li> <li><a href="/buy/standards-exceptions">Section 508 Standards and Exceptions Chart &amp; Examples</a> - Sample template for reporting standards and exceptions in solicitations</li> <li>​<a href="https://standards.usa.gov/">U.S. Web Design System</a> - A design system to quickly prototype and deploy accessible digital products</li> </ul> <h3 dir="ltr"> Best Practices </h3> <ul> <li><a href="/create/software-websites">Create Accessible Software &amp; Websites</a> - Technical guidance and training resources for developers and content authors <em>(NEW)</em></li> <li><a href="/buy/define-accessibility-criteria">Define Accessibility Criteria</a> - Learn how to prepare solicitations, statements of work, or other procurement documents <em>(NEW)</em></li> <li><a href="/buy/request-accessibility-information">Request Accessibility Information From Vendors and Contractors</a> - Learn how to communicate accessibility requirements and contract provisions to vendors <em>(NEW)</em>; includes guidance on the Voluntary Product Accessibility Template, which is used by vendors to create Accessibility Conformance Reports (ACRs) <em>(Updated)</em></li> </ul> <h3 dir="ltr"> Testing Guidelines </h3> <ul> <li dir="ltr"> <a href="/test">Test for Accessibility</a> - Tools to test for conformance with the revised standards.<em>(NEW)</em> </li> </ul> <h3 dir="ltr"> Technology Accessibility Playbook </h3> <ul> <li dir="ltr"> <a href="/tools/playbooks/technology-accessibility-playbook-intro/play08">Play 8: Integrate accessibility needs into market research and acquisition processes</a> </li> <li dir="ltr"> <a href="/tools/playbooks/technology-accessibility-playbook-intro/play09">Play 9: Integrate accessibility needs into development processes</a> </li> <li dir="ltr"> <a href="/tools/playbooks/technology-accessibility-playbook-intro/play10">Play 10: Conduct Section 508 testing</a> </li> <li dir="ltr"> <a href="/tools/playbooks/technology-accessibility-playbook-intro/play11">Play 11: Track and resolve accessibility issues</a> </li> </ul> <p><a href="#main-content">Back to top</a></p> <h2 dir="ltr" id="accessible"> Create Accessible Documents </h2> <p dir="ltr"> Help employees create accessible documents and content. </p> <ul> <li dir="ltr"> Communicate to key internal stakeholders the benefits of accessible documents for all users. </li> <li dir="ltr"> Use the defined electronic content categories to identify the types of documents used by your agency; begin with those most frequently used. </li> <li dir="ltr"> Commit to using authoring tools and document converters that help users create accessible documents. Upgrade existing tools (e.g., Microsoft Office, Adobe Acrobat) to the latest version. Benefits:<ul> <li dir="ltr"> Built-in features that make it easier to create accessible documents; </li> <li dir="ltr"> May support agency mandates to transition to the cloud; </li> <li dir="ltr"> May protect against security breaches; and </li> <li dir="ltr"> Addresses new requirements for authoring tools. </li> </ul> </li> <li dir="ltr"> Promote the Federal CIO Council's free training resources to help you create and test Microsoft Office and Adobe Acrobat documents for accessibility. (Updated) </li> <li dir="ltr"> <a href="https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines#E205-content">Requirement E205</a> - Ensure Section 508 conformance for all public-facing electronic content, as well as internal-facing official communications that fall under defined categories. (NEW) </li> </ul> <h3 dir="ltr"> Best Practices </h3> <ul> <li><a href="/manage/support-accessible-content">Build Support for Accessible Content</a> - Help your staff get the tools and training they need to produce accessible electronic content <em>(NEW)</em></li> <li><a href="/test">Test for Accessibility</a> - Tools to test for conformance with the revised standards <em>(NEW)</em></li> </ul> <h3 id="technology-accessibility-playbook">Technology Accessibility Playbook</h3> <ul> <li dir="ltr"> <a href="/tools/playbooks/technology-accessibility-playbook-intro/play09">Play 9: Integrate accessibility needs into development processes</a> </li> <li dir="ltr"> <a href="/tools/playbooks/technology-accessibility-playbook-intro/play10">Play 10: Conduct Section 508 testing</a> </li> <li dir="ltr"> <a href="/tools/playbooks/technology-accessibility-playbook-intro/play11">Play 11: Track and resolve accessibility issues</a> </li> </ul> <p><a href="#main-content">Back to top</a></p> <h2 dir="ltr" id="monitor"> Measure &amp; Monitor Progress </h2> <p dir="ltr"> Keep track of how your agency is meeting goals; measure your success. </p> <ul> <li dir="ltr"> As technology is modernized or updated, ensure conformance to the standards. </li> <li dir="ltr"> Use automated accessibility scanning tools to conduct preliminary testing for large websites and electronic document libraries.<ul> <li dir="ltr"> Note that automated scanning tools can only validate conformance to a portion of the standards. </li> </ul> </li> <li dir="ltr"> Update test scripts in current scanning tools to align with the WCAG 2.0 Guidelines. (Updated) </li> <li dir="ltr"> Record automated and manual accessibility test results in a central database. Track:<ul> <li dir="ltr"> Which features and functionality were tested; </li> <li dir="ltr"> Whether original or revised standards were used to perform testing; </li> <li dir="ltr"> Feedback from users with disabilities; and </li> <li dir="ltr"> Accessibility improvement activities. </li> </ul> </li> <li dir="ltr"> <a href="/manage/reporting">Monitor and report progress</a> - Reports are due to OMB each February and August. </li> </ul> <h3 dir="ltr"> Technology Accessibility Playbook </h3> <ul> <li dir="ltr"> <a href="/tools/playbooks/technology-accessibility-playbook-intro/play10">Play 10: Conduct Section 508 testing</a> </li> <li dir="ltr"> <a href="/tools/playbooks/technology-accessibility-playbook-intro/play11">Play 11: Track and resolve accessibility issues</a> </li> </ul> <p><strong>Reviewed/Updated:</strong> October 2024</p> </div> </main> </div> </div> </div> <footer class="usa-footer__primary-section"> <div class="grid-container"> <div class="grid-row grid-gap 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