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items-baseline pb-4 text-base"><a href="/en/" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color">All Collections</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><a href="https://support.iconfinder.com/en/collections/65586-legal-information" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color" data-testid="breadcrumb-0">Legal information</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><div class="text-body-secondary-color">Return and Refund Policy</div></div></div><div class=""><div class="article intercom-force-break"><div class="mb-10 max-lg:mb-6"><div class="flex flex-col gap-4"><div class="flex flex-col"><header class="mb-1 font-primary text-2xl font-bold leading-10 text-body-primary-color">Return and Refund Policy</header></div><div class="avatar"><div class="avatar__photo"><img width="24" height="24" src="https://static.intercomassets.com/avatars/54707/square_128/martin-1619180199.png" alt="Martin LeBlanc avatar" class="inline-flex items-center justify-center rounded-full bg-primary text-lg font-bold leading-6 text-primary-text shadow-solid-2 shadow-body-bg [&:nth-child(n+2)]:hidden lg:[&:nth-child(n+2)]:inline-flex h-8 w-8 sm:h-9 sm:w-9"/></div><div class="avatar__info -mt-0.5 text-base"><span class="text-body-secondary-color"><div>Written by <span>Martin LeBlanc</span></div> Updated over 3 years ago</span></div></div></div></div><div class="jsx-ef86202475c6562f "><div class="jsx-ef86202475c6562f article_body"><article class="jsx-ef86202475c6562f "><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="refunds-for-subscriptions">Refunds for subscriptions</h1></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_c2b752f899"><b>How subscriptions work</b></h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>When you sign up to one of our subscription plans, the subscription will automatically renew depending on the billing cycle you had chosen (monthly or annually). You acknowledge this upon signing up to the subscription plan, and you are clearly informed about it before buying the subscription. The renewal will be charged from the card that you added to your Iconfinder account.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Unless the subscription is cancelled, it will renew automatically. Iconfinder is not responsible for unwanted subscription renewals out of customer's omission. <br/><br/>If you want to avoid being charged automatically for a new billing period, make sure to cancel your subscription before the end of the current billing period.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_a43d714f7d">Canceling subscriptions</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>To unsubscribe, go to <a href="https://www.iconfinder.com/account/" rel="nofollow noopener noreferrer" target="_blank">Your account</a> page and click the Cancel subscription button. Read more about <a href="http://How%20do%20I%20cancel%20my%20subscription/%20unsubscribe?" rel="nofollow noopener noreferrer" target="_blank">How to cancel your subscription/unsubscribe</a>.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><br/></p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="h_7302c9a537">Refunding subscriptions </h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>As a rule, you can be refunded for the current billing period if you did not download any products after your subscription was renewed. Refunds for the past months are not possible. For annual subscriptions, you should request a refund within 30 days from the date of the subscription renewal. </p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/303053769/7fd371b7c9d4baf8dca7de05/Screenshot+2021-02-22+at+16.24.29.png?expires=1732810500&signature=d7b62a162cb522c083e8a7b69663db15cb4d2e9bbae31d2845d13a3248c82d89&req=dyAkFsx9modWFb4f3HP0gBKOiVYrgxNxTIzFXSFj0%2Bw2x0fYr%2Faz0jULgb70%0AJ%2B2KI1J57kiQWki9Bw%3D%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/303053769/7fd371b7c9d4baf8dca7de05/Screenshot+2021-02-22+at+16.24.29.png?expires=1732810500&signature=d7b62a162cb522c083e8a7b69663db15cb4d2e9bbae31d2845d13a3248c82d89&req=dyAkFsx9modWFb4f3HP0gBKOiVYrgxNxTIzFXSFj0%2Bw2x0fYr%2Faz0jULgb70%0AJ%2B2KI1J57kiQWki9Bw%3D%3D%0A" width="2060" height="640"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>You can be refunded only for the current billing period. Retrospective refunds are not possible. Note that the rollover credits in your account will be removed once you are refunded. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="h_fd4c7bfe65">Refunds if your card was stolen</h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>In the unfortunate case in which your card has been used by an unauthorized person, we are able to refund the charges. Please write to us if you suspect this is the case.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="other-refunds">Refunds in case of faulty products or bugs</h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>You will be refunded in situations when you are charged incorrectly due to technical problems. You can also be eligible for a refund in case there is a technical issue with the products you have purchased (for example, the icon is broken).</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="h_efcab62ed1">Refunds for prepayments</h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>We cannot refund any prepayments even if you have not used them to purchase products. Unused account balance will expire if not spent after 3 years from the moment the prepayment was made.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="h_e06af6efcc">Other</h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>You are not eligible for any refunds in cases when we terminate your account due to the breach of our <a href="https://support.iconfinder.com/legal-information/terms-of-service" rel="nofollow noopener noreferrer" target="_blank">Terms of service</a>. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>To contact our team, send us an email to <a href="/cdn-cgi/l/email-protection#94e7e1e4e4fbe6e0d4fdf7fbfaf2fdfaf0f1e6baf7fbf9abe7e1f6fef1f7e0a9ddb1a6a4e3f5fae0b1a6a4e0fbb1a6a4e6f1e4fbe6e0b1a6a4f5b1a6a4f6e1f3" rel="nofollow noopener noreferrer" target="_blank"><span class="__cf_email__" data-cfemail="30434540405f42447059535f5e56595e5455421e535f5d">[email protected]</span></a>.</p></div></article></div></div></div></div><div class="intercom-reaction-picker -mb-4 -ml-4 -mr-4 mt-6 rounded-card sm:-mb-2 sm:-ml-1 sm:-mr-1 sm:mt-8"><div class="intercom-reaction-prompt">Did this answer your question?</div><button class="intercom-reaction" aria-label="Disappointed Reaction" tabindex="0" data-reaction-text="disappointed" aria-pressed="false"><span title="Disappointed">😞</span></button><button class="intercom-reaction" aria-label="Neutral Reaction" tabindex="0" data-reaction-text="neutral" aria-pressed="false"><span title="Neutral">😐</span></button><button class="intercom-reaction" aria-label="Smiley Reaction" tabindex="0" 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Knowledgebase","footerLogo":"https://downloads.intercomcdn.com/i/o/514/8c4d609c7fb46aac829f0c44/logo.png","footerLogoHeight":"100","localisedInformation":{"contentBlock":null}},"user":{"userId":"5c0f932b-aa28-4b5b-83d1-1279ec8d7637","role":"visitor_role"},"articleContent":{"articleId":"1843471","author":{"avatar":"https://static.intercomassets.com/avatars/54707/square_128/martin-1619180199.png","name":"Martin LeBlanc","first_name":"Martin","avatar_shape":"circle"},"blocks":[{"type":"heading","text":"Refunds for subscriptions","idAttribute":"refunds-for-subscriptions"},{"type":"subheading","text":"\u003cb\u003eHow subscriptions work\u003c/b\u003e","idAttribute":"h_c2b752f899"},{"type":"paragraph","text":"When you sign up to one of our subscription plans, the subscription will automatically renew depending on the billing cycle you had chosen (monthly or annually). You acknowledge this upon signing up to the subscription plan, and you are clearly informed about it before buying the subscription.\u0026nbsp;The renewal will be charged from the card that you added to your Iconfinder account.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Unless the subscription is cancelled, it will renew automatically. Iconfinder is not responsible for unwanted subscription renewals out of customer's omission. \u003cbr\u003e\u003cbr\u003eIf you want to avoid being charged automatically for a new billing period, make sure to cancel your subscription before the end of the current billing period.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"Canceling subscriptions","idAttribute":"h_a43d714f7d"},{"type":"paragraph","text":"To unsubscribe, go to \u003ca href=\"https://www.iconfinder.com/account/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003eYour account\u003c/a\u003e page and click the Cancel subscription button. Read more about \u003ca href=\"http://How%20do%20I%20cancel%20my%20subscription/%20unsubscribe?\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003eHow to cancel your subscription/unsubscribe\u003c/a\u003e.","class":"no-margin"},{"type":"paragraph","text":"\u003cbr\u003e","class":"no-margin"},{"type":"subheading","text":"Refunding subscriptions ","idAttribute":"h_7302c9a537"},{"type":"paragraph","text":"As a rule, you can be refunded for the current billing period if you did not download any products after your subscription was renewed. Refunds for the past months are not possible. For annual subscriptions, you should request a refund within 30 days from the date of the subscription renewal. ","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/303053769/7fd371b7c9d4baf8dca7de05/Screenshot+2021-02-22+at+16.24.29.png?expires=1732810500\u0026signature=d7b62a162cb522c083e8a7b69663db15cb4d2e9bbae31d2845d13a3248c82d89\u0026req=dyAkFsx9modWFb4f3HP0gBKOiVYrgxNxTIzFXSFj0%2Bw2x0fYr%2Faz0jULgb70%0AJ%2B2KI1J57kiQWki9Bw%3D%3D%0A","width":2060,"height":640,"align":"center"},{"type":"paragraph","text":"You can be refunded only for the current billing period. Retrospective refunds are not possible.\u0026nbsp;Note that the rollover credits in your account will be removed once you are refunded.\u0026nbsp;","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"heading","text":"Refunds if your card was stolen","idAttribute":"h_fd4c7bfe65"},{"type":"paragraph","text":"In the unfortunate case in which your card has been used by an unauthorized person, we are able to refund the charges. Please write to us if you suspect this is the case.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"heading","text":"Refunds in case of faulty products or bugs","idAttribute":"other-refunds"},{"type":"paragraph","text":"You will be refunded in situations when you are charged incorrectly due to technical problems. You can also be eligible for a refund in case there is a technical issue with the products you have purchased (for example, the icon is broken).","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"heading","text":"Refunds for prepayments","idAttribute":"h_efcab62ed1"},{"type":"paragraph","text":"We cannot refund any prepayments even if you have not used them to purchase products. Unused account balance will expire if not spent after 3 years from the moment the prepayment was made.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"heading","text":"Other","idAttribute":"h_e06af6efcc"},{"type":"paragraph","text":"You are not eligible for any refunds in cases when we terminate your account due to the breach of our \u003ca href=\"https://support.iconfinder.com/legal-information/terms-of-service\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003eTerms of service\u003c/a\u003e. ","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"To contact our team, send us an email to \u003ca href=\"mailto:support@iconfinder.com?subject=I%20want%20to%20report%20a%20bug\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003esupport@iconfinder.com\u003c/a\u003e.","class":"no-margin"}],"collectionId":"65586","description":"","id":"174317","lastUpdated":"Updated over 3 years ago","relatedArticles":null,"targetUserType":"everyone","title":"Return and Refund Policy","showTableOfContents":false,"synced":false},"breadcrumbs":[{"url":"https://support.iconfinder.com/en/collections/65586-legal-information","name":"Legal information"}],"selectedReaction":null,"showReactions":true,"themeCSSCustomProperties":{"--body-bg":"rgb(255, 255, 255)","--body-image":"none","--body-bg-rgb":"255, 255, 255","--body-border":"rgb(230, 230, 230)","--body-primary-color":"#1a1a1a","--body-secondary-color":"#737373","--body-reaction-bg":"rgb(242, 242, 242)","--body-reaction-text-color":"rgb(64, 64, 64)","--body-toc-active-border":"#737373","--body-toc-inactive-border":"#f2f2f2","--body-toc-inactive-color":"#737373","--body-toc-active-font-weight":400,"--body-table-border":"rgb(204, 204, 204)","--body-color":"hsl(0, 0%, 0%)","--footer-bg":"rgb(255, 255, 255)","--footer-image":"none","--footer-border":"rgb(230, 230, 230)","--footer-color":"hsl(211, 10%, 61%)","--header-bg":"rgb(18, 16, 18)","--header-image":"url(https://downloads.intercomcdn.com/i/o/316152/fe4bebe7c201049b93d46c9c/d19a4b83b1504256d6af136c57d693b7.png)","--header-color":"hsl(0, 0%, 100%)","--collection-card-bg":"rgb(255, 255, 255)","--collection-card-image":"none","--collection-card-color":"hsl(300, 6%, 7%)","--card-bg":"rgb(255, 255, 255)","--card-border-color":"rgb(230, 230, 230)","--card-border-inner-radius":"6px","--card-border-radius":"8px","--card-shadow":"0 1px 2px 0 rgb(0 0 0 / 0.05)","--search-bar-border-radius":"10px","--search-bar-width":"100%","--ticket-blue-bg-color":"#dce1f9","--ticket-blue-text-color":"#334bfa","--ticket-green-bg-color":"#d7efdc","--ticket-green-text-color":"#0f7134","--ticket-orange-bg-color":"#ffebdb","--ticket-orange-text-color":"#b24d00","--header-height":"245px","--header-subheader-background-color":"","--header-subheader-font-color":"","--content-block-color":"hsl(0, 0%, 0%)","--content-block-button-color":"hsl(0, 0%, 0%)","--content-block-button-radius":"nullpx","--primary-color":"hsl(300, 6%, 7%)","--primary-color-alpha-10":"hsla(300, 6%, 7%, 0.1)","--primary-color-alpha-60":"hsla(300, 6%, 7%, 0.6)","--text-on-primary-color":"#ffffff"},"intl":{"defaultLocale":"en","locale":"en","messages":{"layout.skip_to_main_content":"Skip to main content","article.attachment_icon":"Attachment icon","article.related_articles":"Related Articles","article.written_by":"Written by \u003cb\u003e{author}\u003c/b\u003e","article.table_of_contents":"Table of contents","breadcrumb.all_collections":"All Collections","collection.article_count.one":"{count} article","collection.article_count.other":"{count} articles","collection.articles_heading":"Articles","collection.sections_heading":"Collections","collection.written_by.one":"Written by \u003cb\u003e{author}\u003c/b\u003e","collection.written_by.two":"Written by \u003cb\u003e{author1}\u003c/b\u003e and \u003cb\u003e{author2}\u003c/b\u003e","collection.written_by.three":"Written by \u003cb\u003e{author1}\u003c/b\u003e, \u003cb\u003e{author2}\u003c/b\u003e and \u003cb\u003e{author3}\u003c/b\u003e","collection.written_by.four":"Written by \u003cb\u003e{author1}\u003c/b\u003e, \u003cb\u003e{author2}\u003c/b\u003e, \u003cb\u003e{author3}\u003c/b\u003e and 1 other","collection.written_by.other":"Written by \u003cb\u003e{author1}\u003c/b\u003e, \u003cb\u003e{author2}\u003c/b\u003e, \u003cb\u003e{author3}\u003c/b\u003e and {count} others","collection.by.one":"By {author}","collection.by.two":"By {author1} and 1 other","collection.by.other":"By {author1} and {count} others","collection.by.count_one":"1 author","collection.by.count_plural":"{count} authors","community_banner.tip":"Tip","community_banner.label":"\u003cb\u003eNeed more help?\u003c/b\u003e Get support from our {link}","community_banner.link_label":"Community Forum","community_banner.description":"Find answers and get help from Intercom Support and Community Experts","header.headline":"Advice and answers from the {appName} Team","header.menu.open":"Open menu","header.menu.close":"Close menu","locale_picker.aria_label":"Change language","not_authorized.cta":"You can try sending us a message or logging in at {link}","not_found.title":"Uh oh. 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