L-Soft White Papers

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href="/web/20240901103350/https://www.lsoft.com/resources/whitepaper.asp">White Papers</a></p><hr/> </div> <h1>L-Soft White Papers</h1> <img src="/web/20240901103350im_/https://www.lsoft.com/images/thumbnail_whitepaper_large.jpg" alt="L-Soft White Papers" title="L-Soft White Papers" class="image-horizontal"/> <p>With more than 35 years of experience with email list technology, <span class="nowrap">L-Soft</span> occasionally publishes white papers to educate the marketplace about email list management and opt-in email marketing as well as the most effective use of our software products.</p> <br/> <p><b>Filter by Type:</b><br/> <select name="type" id="type" onchange="location.replace('whitepaper.asp?filter1=' + document.getElementById('type').value + '&filter2=all')"> <option value="all" selected="selected">Show All White Papers</option> <option value="general">General White Papers</option> <option value="listserv">LISTSERV White Papers</option> <option value="listserv-maestro">LISTSERV Maestro White Papers</option> </select> </p> <br/> <table class="fulltableframe"> <tr><td class="blueboxtop" colspan="2"><h5>Most Frequently Requested White Papers</h5></td></tr> <tr><td class="frequent"><p class="smallitem"><a href="whitepaper-download.asp?id=210" target="_blank">Configuring the LISTSERV Web Interface for IIS 8.x</a></p></td><td class="frequent right"><a href="whitepaper-download.asp?id=210" target="_blank"><img src="/web/20240901103350im_/https://www.lsoft.com/images/icon_pdf.png" alt="PDF" title="PDF"/></a></td></tr><tr><td class="frequent"><p class="smallitem"><a href="whitepaper-download.asp?id=205" target="_blank">Sending MIME Messages in LISTSERV DISTRIBUTE Jobs</a></p></td><td class="frequent right"><a href="whitepaper-download.asp?id=205" target="_blank"><img src="/web/20240901103350im_/https://www.lsoft.com/images/icon_pdf.png" alt="PDF" title="PDF"/></a></td></tr><tr><td class="frequent"><p class="smallitem"><a href="whitepaper-download.asp?id=202" target="_blank">Configuring the LISTSERV Web Interface for IIS 7.x</a></p></td><td class="frequent right"><a href="whitepaper-download.asp?id=202" target="_blank"><img src="/web/20240901103350im_/https://www.lsoft.com/images/icon_pdf.png" alt="PDF" title="PDF"/></a></td></tr><tr><td class="frequent"><p class="smallitem"><a href="whitepaper-download.asp?id=206" target="_blank">Understanding How LISTSERV Handles Bounces</a></p></td><td class="frequent right"><a href="whitepaper-download.asp?id=206" target="_blank"><img src="/web/20240901103350im_/https://www.lsoft.com/images/icon_pdf.png" alt="PDF" title="PDF"/></a></td></tr><tr><td class="frequent"><p class="smallitem"><a href="whitepaper-download.asp?id=204" target="_blank">Moving LISTSERV to a New Server</a></p></td><td class="frequent right"><a href="whitepaper-download.asp?id=204" target="_blank"><img src="/web/20240901103350im_/https://www.lsoft.com/images/icon_pdf.png" alt="PDF" title="PDF"/></a></td></tr> </table> <br/> <br/> <h3>General White Papers</h3> <br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=101" target="_blank">Introduction to Email Lists</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This introductory white paper discusses email lists and how to effectively use them to further your organization's goals. It explains what email lists are, how different types of email lists are set up, and most importantly, how to effectively use them and make them work for your organization.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=102" target="_blank">Email Marketing Best Practices</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper provides an introduction to email marketing and guidance on how this effective discipline can benefit your company. Time-tested strategies for developing successful email marketing campaigns and advice on how to get the most value out of your email marketing efforts are also discussed.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=103" target="_blank">Mail Deliverability Issues</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper talks about email deliverability issues. It outlines a series of recommended good practices that promote success in getting your email delivered. These practices are divided into responsibilities of the sender, recipient and service provider.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=104" target="_blank">Your Email Matters: Insights and Inspiration</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper talks about the many ways in which email lists make an impact in people's lives and explores the reasons why email continues to be the best technology for any communication needs.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=105" target="_blank">Email Tracking 101</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper covers the basics of email tracking. You'll learn about different levels of tracking, the importance of permission and the useful data reports that tracking provides so that you can more fully engage your audiences and get better results.</p></td></tr></table> <br/> <h3>LISTSERV White Papers</h3> <br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=202" target="_blank">Configuring the LISTSERV Web Interface for IIS 7.x</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper provides step-by-step instructions and guidance on how to configure the LISTSERV Web Interface for IIS 7.x.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=210" target="_blank">Configuring the LISTSERV Web Interface for IIS 8.x</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper provides step-by-step instructions and guidance on how to configure the LISTSERV Web Interface for IIS 8.x.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=203" target="_blank">Connecting LISTSERV to an Existing Database Management System</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper explains the procedures for connecting LISTSERV to your existing database management system (DBMS), which is the fastest and simplest way to get your existing customers' data working with all of the features and benefits of LISTSERV.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=204" target="_blank">Moving LISTSERV to a New Server</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper explains the procedure for moving a LISTSERV installation to a new server without losing existing mailing lists and settings. The steps detailed in this document presume that the operating system and LISTSERV version will remain the same.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=205" target="_blank">Sending MIME Messages in LISTSERV DISTRIBUTE Jobs</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper provides a brief overview and examples detailing the message preparation steps required to send MIME mail as part of a LISTSERV DISTRIBUTE job.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=206" target="_blank">Understanding How LISTSERV Handles Bounces</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper provides you with a better understanding of how LISTSERV handles bounces and some of the issues involved. It also discusses the LISTSERV tools that you have at your disposal that make bounce handling easier and take much of the burden off the list owner.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=207" target="_blank">Using LISTSERV to Feed Custom-Written Mail Messages to SMTP</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper shows the necessary steps of taking a custom-prepared message and feeding it to an SMTP server by placing it in LISTSERV's outgoing spool directory. This can be useful if there is a third-party application writing mail messages, or if an email client is making unwanted formatting changes to messages.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=208" target="_blank">Using LISTSERV with SELinux</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper describes how to add custom SELinux rules to allow LISTSERV to operate correctly on a server with SELinux enabled.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=209" target="_blank">Using the Microsoft IIS SMTP Service for LISTSERV Deliveries</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper explains how to install and configure the Microsoft IIS SMTP Service to deliver email messages generated by LISTSERV or LISTSERV Maestro.</p></td></tr></table> <br/> <h3>LISTSERV Maestro White Papers</h3> <br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=301" target="_blank">A/B-Split Testing: Stop Guessing and Start Knowing</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper describes how to use A/B-split testing to measure how your subscribers respond to differences in subject line, message or layout and to increase the effectiveness of your email campaigns.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=303" target="_blank">Creating a Collaborative Team Environment in LISTSERV Maestro</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper describes the team collaboration features that allow any number of users to work on email job components. This multi-user, collaborative team environment can save you time, help you control the final sending authorization and streamline productivity.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=306" target="_blank">Forward-to-a-Friend: Getting Your Message Out</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper describes how you can give your subscribers and recipients the freedom to share your newsletters with their friends, family and colleagues by using the Forward-to-a-Friend feature offered by LISTSERV Maestro.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=307" target="_blank">Importing Data from Microsoft Access into LISTSERV Maestro</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper explains how to use the ODBC driver plug-in with Microsoft Access database files, allowing LISTSERV Maestro to use an Access databases as a data source. The ODBC driver plug-in is a database plug-in that allows recipient information or drop-in content to be pulled from any ODBC data source.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=308" target="_blank">Importing Data from Microsoft Excel into LISTSERV Maestro</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper explains how to use the ODBC driver plug-in with Microsoft Excel files, giving LISTSERV Maestro access to Excel spreadsheets as if they were database tables.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=309" target="_blank">Last Updated: Keeping LISTSERV Maestro Subscriber Data Current</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper explains how to use LISTSERV Maestro to create and manage accurate "last updated" fields for your subscriber data. This white paper will also show you how to send and customize messages that will allow your subscribers to easily update their data without actually logging into the membership area.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=310" target="_blank">Message Templates: Getting Started</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper explains the basics of using the built-in HTML message templates in LISTSERV Maestro.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=311" target="_blank">Message Templates: Creating Your Own Templates</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper explains how to create your own templates using the built-in message template system in LISTSERV Maestro.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=312" target="_blank">Message Templates: Advanced Techniques</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper explains advanced techniques to create customized HTML templates in LISTSERV Maestro.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=313" target="_blank">Orchestrating a Symphony of Email with LISTSERV Maestro</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper uses a musical theme as an analogy to explain how LISTSERV Maestro works. LISTSERV Maestro acts as the conductor - leading, organizing and delivering email. The musicians are the people who take direction from the conductor to produce the messages. The instruments are the different parts of the hardware and software that are used by the musicians to blend all the pieces together to create a "symphony of email."</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=314" target="_blank">Preparing LISTSERV Maestro Mailings Based on User Preferences</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper describes how to use recipient data and conditional content to ensure that all recipients get their preferred mail format. The advantage of using conditional content is that it's possible to prepare a single job for recipients who prefer HTML and for those who prefer plain text, saving time and reducing the risk for errors and duplication that may occur when sending separate mailings.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=315" target="_blank">Social Media Integration in LISTSERV Maestro</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper describes the procedure for configuring the social media sharing and social media publishing features in LISTSERV Maestro.</p></td></tr></table><br/><table class="manualtable"><tr><td><p class="item"><a href="whitepaper-download.asp?id=316" target="_blank">Synchronizing A Subscriber List With An External Source</a></p></td></tr><tr><td style="padding-top:5px"><p><b>Summary:</b> This white paper describes how to synchronize a hosted subscriber list with an external DBMS or LDAP directory in LISTSERV Maestro.</p></td></tr></table> <br/> <br/> <br/> <hr/> <p class="boilerplate"><a href="/web/20240901103350/https://www.lsoft.com/corporate/legal.asp">LISTSERV is a registered trademark</a> licensed to <span class="nowrap">L-Soft</span> international, Inc.</p> <p class="boilerplate">See <a href="/web/20240901103350/https://www.lsoft.com/corporate/trademark.asp">Guidelines for Proper Usage of the LISTSERV Trademark</a> for more details.</p> <p class="boilerplate">All other trademarks, both marked and unmarked, are the property of their respective owners.</p> <br/> <script async src="http://web.archive.org/web/20240901103350js_/https://www.googletagmanager.com/gtag/js?id=UA-3167554-2"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-3167554-2'); </script> <div id="tip"></div> </div> </div> <div id="mobileinsidebar" onclick="toggleMobileSubMenu()" 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