DNB - Help and contacts

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<div class="columns small-12 large-4"> <p>Do you want to search our collections?</p> <p> <a href="https://portal.dnb.de/opac.htm" title="External link Zum Katalog der Deutschen Nationalbibliothek (Opens new window)" target="_blank" class="c-link" > <span class="c-link__text"> Catalogue search </span> </a> </p> </div> </div> </div> </div> </div> </div> <div class="c-bglines"> <div class="row show-for-small-only"> <div class="small-3 columns"> <span class="c-bglines__span"> </span> </div> <div class="small-3 columns"> <span class="c-bglines__span"> </span> </div> <div class="small-3 columns"> <span class="c-bglines__span"> </span> </div> <div class="small-3 columns"> <span class="c-bglines__span"> </span> </div> </div> <div class="row hide-for-small-only "> <div class="large-2 columns"> <span class="c-bglines__span"> </span> </div> <div class="large-2 columns"> <span class="c-bglines__span"> </span> </div> <div class="large-2 columns"> <span class="c-bglines__span"> </span> </div> <div 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title="A staff member of the German National Library answers the phone." alt="A staff member of the German National Library answers the phone." /> </span> <span class="wrapper-text" style="background-color: transparent;" > </span> </p> </div> <div class="smallAccordion small-12 small-order-1 medium-4 medium-order-2 column "> <nav class="c-stage__text tabs-container"> <h2 class="c-stage__togglenav__h hide-for-large heading"> Content</h2> <div class="c-stage__togglenav"> <ul class="c-stage__anchornav"> <li><a href="EN/Service/Kontakt/KontakteFooter/kontakteFooter_node.html#doc1309984bodyText1">Search in our web pages</a> </li><li><a href="EN/Service/Kontakt/KontakteFooter/kontakteFooter_node.html#doc1309984bodyText2">Help using the catalog</a> </li><li><a href="EN/Service/Kontakt/KontakteFooter/kontakteFooter_node.html#doc1309984bodyText3">Frequently asked questions (FAQ)</a> </li><li><a href="EN/Service/Kontakt/KontakteFooter/kontakteFooter_node.html#doc1309984bodyText4">Write your question directly in the chat!</a> </li><li><a href="EN/Service/Kontakt/KontakteFooter/kontakteFooter_node.html#doc1309984bodyText5">Book a Librarian – Individual search advice</a> </li><li><a href="EN/Service/Kontakt/KontakteFooter/kontakteFooter_node.html#doc1309984bodyText6">Submit request via contact form</a> </li><li><a href="EN/Service/Kontakt/KontakteFooter/kontakteFooter_node.html#doc1309984bodyText7">Contacts from A to Z</a> </li><li><a href="EN/Service/Kontakt/KontakteFooter/kontakteFooter_node.html#doc1309984bodyText8">How to find us and opening hours</a> </li></ul> </div> </nav> </div> </div> </div> </div> </div> <div class="row align-center"> <div class="columns large-8 small-12"> <div class="richtext"> <a id="doc1309984bodyText1"></a><h2>Search in our web pages</h2> <p><div id="sprg1309988" class="wrapper-embedded"> <div class="c-search"> <div class="row"> <div class="small-12 column"> <h1 class="c-search__heading isFirstInSlot"> Search web pages</h1> <div class="row"> <div class="c-search__input columns small-12 large-8"> <form name="searchExpert" action="SiteGlobals/Forms/DNBWeb/Suche/EN/Expertensuche_Formular.html" method="get" enctype="application/x-www-form-urlencoded"> <input type="hidden" name="resourceId" value="59548"/> <input type="hidden" name="input_" value="308064"/> <input type="hidden" name="pageLocale" value="en"/> <input type="hidden" name="csrftoken" value="5E73952D355AB63BB1FF6BA9BE09E1B0"/> <fieldset> <h2 class="aural">Enter search term</h2> <p> <span class="formField"> <input id="f59548d59546" name="templateQueryString" value="" title="Enter search term" type="text" placeholder="enter search term" size="26" maxlength="100"/></span> <input class="image" type="image" src="/SiteGlobals/Forms/DNBWeb/_components/Buttons/Servicesuche_Submit.svg?__blob=image&v=1" id="f59548d63528" name="submit" alt="Search" title="Search"/> </p> </fieldset> </form> </div> <div class="columns small-12 large-4"> <p>Do you want to search our collections?</p> <p> <a href="https://portal.dnb.de/opac.htm" title="External link Zum Katalog der Deutschen Nationalbibliothek (Opens new window)" target="_blank" class="c-link"> <span class="c-link__text"> Catalogue search </span> </a> </p> </div> </div> </div> </div> </div> </div></p> <a id="doc1309984bodyText2"></a><h2>Help using the catalog </h2> <p>Here you will find help for using the catalog and other services of the German National Library (only partly available in Englisch): <a class="RichTextIntLink NavNode" href="EN/Service/Hilfe/hilfe_node.html" title="Help">Help pages</a> </p> <a id="doc1309984bodyText3"></a><h2>Frequently asked questions (FAQ)</h2> <p><div class="wrapper-teaser" id="sprg1016990"> <div class="toggleEntry 3"> <div class="tabs-container"> <h3 class="heading inactive-control" id="sprg265394">1. Can I take the media I ordered home?</h3> <div class="richtext"> <p>No, the German National Library is a reference library. All media may only be used in the reading rooms on site.</p> </div> <h3 class="heading inactive-control" id="sprg265398">2. Can I order publications from home or extend the borrowing period if my user ticket has expired?</h3> <div class="richtext"> <p>Orders are possible. However, the borrowed period can only be extended with a valid ticket.</p> </div> <h3 class="heading inactive-control" id="sprg265400">3. Can another person view my ordered publications in the reading room?</h3> <div class="richtext"> <p>This is possible if the person presents appropriate authorisation and their own valid user ticket.</p> </div> <h3 class="heading inactive-control" id="sprg265402">4. Can I order media from the other German National Library location?</h3> <div class="richtext"> <p>Please ask at the media issue or send an e-mail to: <br/> <a href="mailto:medienausleihe-l@dnb.de" class="ContactData" title="E-Mail: medienausleihe-l@dnb.de"><span>medienausleihe-l@dnb.de</span></a> or <a href="mailto:medienausleihe-f@dnb.de" class="ContactData" title="E-Mail: medienausleihe-f@dnb.de"><span>medienausleihe-f@dnb.de</span></a></p> </div> <h3 class="heading inactive-control" id="sprg265404">5. Can I see from the catalogue whether a medium is in the reading room reference libraries?</h3> <div class="richtext"> <p>Yes, the precise location of each item in the reading room collections is specified in the catalogue (such as humanities reading room: Th 2101 ; main reading room: 86.43.10/Oef.)</p> </div> <h3 class="heading inactive-control" id="sprg265406">6. Can I see what books I used in the past?</h3> <div class="richtext"> <p>Unfortunately, this is not possible. For data protection reasons, we do not store information about the items you ordered and borrowed.</p> </div> <h3 class="heading inactive-control" id="sprg265408">7. Where can I ask about lost property?</h3> <div class="richtext"> <p>Please contact </p> <ul><li>the media issue in Leipzig <br/> Tel.+49 341 2271-277</li><li>the reception desk in the entrance area in Frankfurt am Main <br/> Tel. +49 69 1525-0</li></ul> </div> <h3 class="heading inactive-control" id="sprg265410">8. Do you have workrooms for groups?</h3> <div class="richtext"> <p>If you wish to work with a group, two group workrooms with a whiteboard and six workstations each are available in the humanities reading room in <strong>Leipzig</strong>. The group workrooms can be booked for the following time windows.<br/> Monday to Friday 9:00 – 14:00 and 14:00 - 20:00, <br/> Saturday 10:00 - 14:00 and 14:00 - 18:00.</p> <p>You can take both your own media and any media you have ordered into the group workrooms. Food and drink are not permitted.</p> <p><a href="https://pretix.eu/dnb/gruppenarbeitsraeume " title="External link Gruppenarbeitsräume buchen (Opens new window)" target="_blank" class="c-button c-button--external">Booking group workrooms</a> </p> <p>You can also make a booking in person at the issues desk, by phone at + 49 341 2271-277 or by e-mail <a href="mailto:medienausleihe-l@dnb.de" class="ContactData" title="E-Mail: medienausleihe-l@dnb.de"><span>medienausleihe-l@dnb.de</span></a>.</p> <p>Please be sure to cancel your booking ahead of time if you are unable to make it.</p> <p>At present there is no group workroom in the reading rooms in <strong>Frankfurt am Main</strong>.</p> </div> <h3 class="heading inactive-control" id="sprg265412">9. Is my personal data transmitted to any third party?</h3> <div class="richtext"> <p>No, your personal data is only collected, processed and used for a specific purpose as specified in the data protection regulations, i.e. only for the purpose for which you placed it at our disposal. It will not be forwarded to any third party. Please refer to our <a class="RichTextIntLink NavNode" href="EN/Service/Datenschutz/datenschutz_node.html" title="Privacy Policy">data protection regulation</a>. </p> </div> <h3 class="heading inactive-control" id="sprg265396">10. When will my data be erased?</h3> <div class="richtext"> <p>Once your user ticket has expired, your access will remain for six months. Your access will be deleted automatically after more than six months of inactivity.</p> </div> </div> </div> </div></p> <a id="doc1309984bodyText4"></a><h2>Write your question directly in the chat!</h2> <p class="picture links normal" style="width:112px;"> <span class="wrapper" style="overflow: visible;"> <img src="/SharedDocs/Bilder/DE/Benutzung/userlikeChatIcon.jpg?__blob=normal&v=2" title="Userlike Chat Icon" alt="Userlike Chat Icon"/> </span> <span class="wrapper-text" style="background-color: transparent;"> </span> </p> <p>The chat is available during our <a class="RichTextIntLink ConfigShortLink" href="openinghours.html?nn=308064" title="openinghours">service hours</a>.</p> <p>In order to display the chat icon, please agree to our cookies. You can find more information in our <a class="RichTextIntLink ConfigShortLink" href="EN/Service/Datenschutz/livechat_anker.html?nn=308064" title="livechat_anker">privacy policy</a>.</p> <a id="doc1309984bodyText5"></a><h2>Book a Librarian – Individual search advice</h2> <p>We can give you individual support and advice both online and in person, e.g. if you need help carrying out extensive research. <a class="RichTextIntLink ConfigShortLink" href="EN/bookalibrarian.html?nn=308064" title="bookalibrarian">Book a Librarian</a></p> <a id="doc1309984bodyText6"></a><h2>Submit request via contact form</h2> <h3>General requests about the library</h3> <p>For general requests, please use our <a class="RichTextIntLink HTMLFormEnt" href="SiteGlobals/Forms/DNBWeb/Kontakt/Kontaktformular/Kontaktformular_IntegratorEN.html?nn=308064" title="Contact form">contact form</a>.</p> <h3>Use and issues <p class="picture rechts banner" style="width:320px;"> <span class="wrapper" style="overflow: visible;"> <img src="/SharedDocs/Bilder/EN/Service/Kontakte/FragenSieUns/benutzungBereitstellung.jpg?__blob=wide&v=3" title="A user collecting the books she has ordered from the issues desk." alt="A user collecting the books she has ordered from the issues desk."/> </span> <span class="wrapper-text" style="background-color: transparent;"> </span> </p> </h3> <p>Do you wish to visit one of our reading rooms on site, borrow a work from our collections or use the library digitally?</p> <p><a class="RichTextIntLink HTMLFormEnt" href="SiteGlobals/Forms/DNBWeb/Kontakt/Benutzungsanfrage/Benutzungsanfrage_Integrator.html?nn=308064#button" title="Kontaktformular - Benutzung und Bereitstellung">Just ask us</a><br/> (form only available in German)</p> <h3>Special collections <p class="picture rechts banner" style="width:320px;"> <span class="wrapper" style="overflow: visible;"> <img src="/SharedDocs/Bilder/EN/Ueber-uns/DMA/DMA-Musiklesesaal_ft.jpg?__blob=wide&v=3" title="Arbeitsplätze mit Klaviatur, Kopfhörer, Notenständer und Monitoren im Musiklesesaal " alt="Arbeitsplätze mit Klaviatur, Kopfhörer, Notenständer und Monitoren im Musiklesesaal "/> </span> <span class="wrapper-text" style="background-color: transparent;"> </span> </p> <br/> </h3> <p>Send us your questions regarding the collections of the German Museum of Books and Writing, the German Exile Archive 1933-1945, the German Music Archive or one of our other special collections.</p> <p><a class="RichTextIntLink HTMLFormEnt" href="SiteGlobals/Forms/DNBWeb/Kontakt/Benutzungsanfrage/Spezialsammlungen/Benutzungsanfrage_Integrator.html?nn=308064#button" title="Kontaktformular - Spezialsammlungen">Just ask us</a><br/> (form only available in German)</p> <h3>Research and title registration <p class="picture rechts banner" style="width:320px;"> <span class="wrapper" style="overflow: visible;"> <img src="/SharedDocs/Bilder/EN/Service/Kontakte/FragenSieUns/rechercheTitelschutz.jpg?__blob=wide&v=3" title="A staff member at the information desk explaining a catalogue entry to a user at the computer." alt="A staff member at the information desk explaining a catalogue entry to a user at the computer."/> </span> <span class="wrapper-text" style="background-color: transparent;"> </span> </p> <br/> </h3> <p>Do you have questions concerning our collections or do you wish to submit a research or title registration?</p> <p><a class="RichTextIntLink HTMLFormEnt" href="SiteGlobals/Forms/DNBWeb/Kontakt/Benutzungsanfrage/Recherche/Benutzungsanfrage_Integrator.html?nn=308064#button" title="Kontaktformular - Recherche und Titelschutz">Just ask us</a><br/> (form only available in German)</p> <h3>Reproduction of media <p class="picture rechts banner" style="width:320px;"> <span class="wrapper" style="overflow: visible;"> <img src="/SharedDocs/Bilder/EN/Service/Kontakte/FragenSieUns/vervielfaeltigung.jpg?__blob=wide&v=2" title="Eine Nutzerin bedient den Buchscanner." alt="Eine Nutzerin bedient den Buchscanner."/> </span> <span class="wrapper-text" style="background-color: transparent;"> </span> </p> <br/> </h3> <p>Do you require copies from our collections or wish to learn more about the German National Library’s digitisation service?</p> <p><a class="RichTextIntLink HTMLFormEnt" href="SiteGlobals/Forms/DNBWeb/Kontakt/Benutzungsanfrage/Vervielfaeltigung/Benutzungsanfrage_Integrator.html?nn=308064#button" title="Kontaktformular - Vervielfältigung von Medien">Just ask us</a><br/> (form only available in German)</p> <h3>Delivery and aquisition <p class="picture rechts banner" style="width:320px;"> <span class="wrapper" style="overflow: visible;"> <img src="/SharedDocs/Bilder/EN/Service/Kontakte/FragenSieUns/ablieferungErwerbung.jpg?__blob=wide&v=3" title="Shelves – some full, some still empty – in the compact units installed in our stacks in Frankfurt am Main." alt="Shelves – some full, some still empty – in the compact units installed in our stacks in Frankfurt am Main."/> </span> <span class="wrapper-text" style="background-color: transparent;"> </span> </p> <br/> </h3> <p>We will answer all your questions relating to our collection mandate or the delivery of media works both printed and digital.</p> <p><a class="RichTextIntLink HTMLFormEnt" href="SiteGlobals/Forms/DNBWeb/Kontakt/Benutzungsanfrage/Ablieferung/Benutzungsanfrage_Integrator.html?nn=308064#button" title="Kontaktformular - Ablieferung/Erwerbung">Just ask us</a><br/> (form only available in German)</p> <h3>Correction requests <p class="picture rechts banner" style="width:320px;"> <span class="wrapper" style="overflow: visible;"> <img src="/SharedDocs/Bilder/EN/Service/Kontakte/FragenSieUns/korrekturanfragen.jpg?__blob=wide&v=2" title="Ein Mitarbeiter sitzt vor einem Bildschirm und überprüft Datensätze anhand der vor ihm liegenden Medienwerke." alt="Ein Mitarbeiter sitzt vor einem Bildschirm und überprüft Datensätze anhand der vor ihm liegenden Medienwerke."/> </span> <span class="wrapper-text" style="background-color: transparent;"> </span> </p> <br/> </h3> <p>Have you noticed an discrepancy in our catalogue data? Please send us a correction request.</p> <p><a class="RichTextIntLink HTMLFormEnt" href="SiteGlobals/Forms/DNBWeb/Kontakt/Benutzungsanfrage/Korrektur/Benutzungsanfrage_Integrator.html?nn=308064#button" title="Kontaktformular - Korrekturanfrage">Contact us</a><br/> (form only available in German)</p> <h3>Metadata and interface services <p class="picture rechts banner" style="width:320px;"> <span class="wrapper" style="overflow: visible;"> <img src="/SharedDocs/Bilder/DE/Professionell/Metadatendienste/metadatendienste_kachel320klein.jpg?__blob=wide&v=2" title="Historischer Zettelkatalog" alt="Historischer Zettelkatalog"/> </span> <span class="wrapper-text" style="background-color: transparent;"> </span> </p> </h3> <p>Do you have questions regarding the metadata or the interfaces of the German National Library?</p> <p><a class="RichTextIntLink NavNode" href="DE/Service/Kontakt/MetadatendiensteFormular/kontakt_node.html#button" title="Kontaktformular">Just ask us</a><br/> (form only available in German)</p> <a id="doc1309984bodyText7"></a><h2>Contacts from A to Z</h2> <p>Do you have specific questions? Here you will find all contacts from A to Z: <br/> Please use our <a class="RichTextIntLink HTMLFormEnt" href="SiteGlobals/Forms/DNBWeb/Kontakt/Kontaktformular/Kontaktformular_IntegratorEN.html?nn=308064" title="Contact form">contact form</a> or write to us directly at:</p> <p><div class="wrapper-teaser" id="sprg308020"> <div class="toggleEntry 3"> <div class="tabs-container"> <h3 class="heading inactive-control" id="sprg308052">Deliveries</h3> <div class="richtext"> <p>General questions on the acquisition and delivery of media works<br/> <a href="mailto:erwerbmedien@dnb.de" class="ContactData" title="E-Mail: erwerbmedien@dnb.de"><span>erwerbmedien@dnb.de</span></a><br/> Phone +49 341 2271-511</p> <p>Specific questions on the delivery of online publications<br/> <a href="mailto:np-info@dnb.de" class="ContactData" title="E-Mail: np-info@dnb.de"><span>np-info@dnb.de</span></a><br/> Phone +49 341 2271-282 </p> </div> <h3 class="heading inactive-control" id="sprg308026">User services</h3> <div class="richtext"> <p>Information Leipzig<br/> <a href="mailto:info-l@dnb.de" class="ContactData" title="E-Mail: info-l@dnb.de"><span>info-l@dnb.de</span></a><br/> Phone +49 341 2271-453<br/> Fax +49 341 2271-470</p> <p>Issues desk Leipzig<br/> <a href="mailto:medienausleihe-l@dnb.de" class="ContactData" title="E-Mail: medienausleihe-l@dnb.de"><span>medienausleihe-l@dnb.de</span></a><br/> Phone +49 341 2271-277</p> <p>Information Frankfurt am Main <br/> <a href="mailto:info-f@dnb.de" class="ContactData" title="E-Mail: info-f@dnb.de"><span>info-f@dnb.de</span></a><br/> Phone +49 69 1525-2500<br/> Fax +49 69 1525-2520</p> <p>Issues desk Frankfurt am Main<br/> <a href="mailto:medienausleihe-f@dnb.de" class="ContactData" title="E-Mail: medienausleihe-f@dnb.de"><span>medienausleihe-f@dnb.de</span></a><br/> Phone +49 69 1525-2510</p> <p><a class="RichTextIntLink NavNode" href="EN/Service/Kontakt/KontakteFooter/kontakteFooter_node.html#[Anker-Kontakte-Benutzung-DBSM]" title="Help and contacts">Using the German Museum of Books and Writing</a><br/> <a class="RichTextIntLink NavNode" href="EN/Service/Kontakt/KontakteFooter/kontakteFooter_node.html#[Anker-Kontakte-Benutzung-DEA]" title="Help and contacts">Using the German Exile Archive 1933–1945</a><br/> <a class="RichTextIntLink NavNode" href="EN/Service/Kontakt/KontakteFooter/kontakteFooter_node.html#[Anker-Kontakte-Benutzung-DMA]" title="Help and contacts">Using the German Music Archive</a></p> </div> <h3 class="heading inactive-control" id="sprg308028">Job and career</h3> <div class="richtext"> <p>Training Leipzig<br/> <a href="mailto:ausbildung-leipzig@dnb.de" class="ContactData" title="E-Mail: ausbildung-leipzig@dnb.de"><span>ausbildung-leipzig@dnb.de</span></a><br/> Phone +49 341 2271-237</p> <p>Training Frankfurt am Main<br/> <a href="mailto:ausbildung-frankfurt@dnb.de" class="ContactData" title="E-Mail: ausbildung-frankfurt@dnb.de"><span>ausbildung-frankfurt@dnb.de</span></a><br/> Phone +49 69 1525-1120</p> <p>Applications <br/> <a href="mailto:personalgewinnung@dnb.de" class="ContactData" title="E-Mail: personalgewinnung@dnb.de"><span>personalgewinnung@dnb.de</span></a></p> </div> <h3 class="heading inactive-control" id="sprg1027512">Blog and Website</h3> <div class="richtext"> <p>Blog<br/> <a href="mailto:blog@dnb.de" class="ContactData" title="E-Mail: blog@dnb.de"><span>blog@dnb.de</span></a></p> <p>Web editorial office<br/> <a href="mailto:webredaktion@dnb.de" class="ContactData" title="E-Mail: webredaktion@dnb.de"><span>webredaktion@dnb.de</span></a></p> </div> <h3 class="heading inactive-control" id="sprg308032">German Museum of Books and Writing <a id="[Anker-Kontakte-Benutzung-DBSM]"></a></h3> <div class="richtext"> <p>Information<br/> <a href="mailto:dbsm-info@dnb.de" class="ContactData" title="E-Mail: dbsm-info@dnb.de"><span>dbsm-info@dnb.de</span></a><br/> Phone +49 341 2271-324</p> <p><a class="RichTextIntLink NavNode" href="EN/Ueber-uns/DBSM/dbsm_node.html" title="German Museum of Books and Writing ">Additional contacts</a></p> </div> <h3 class="heading inactive-control" id="sprg810454"><span lang="de" xml:lang="de">Deutsche Digitale Bibliothek</span> (DDB)</h3> <div class="richtext"> <p>DDB Service Centre and Data Management<br/> <a href="mailto:service@deutsche-digitale-bibliothek.de" class="ContactData" title="E-Mail: service@deutsche-digitale-bibliothek.de"><span>service@deutsche-digitale-bibliothek.de</span></a><br/> Phone +49 69 1525-1080</p> </div> <h3 class="heading inactive-control" id="sprg308034">German Exile Archive 1933<strong>–</strong>1945 <a id="[Anker-Kontakte-Benutzung-DEA]"></a></h3> <div class="richtext"> <p>Information<br/> <a href="mailto:exilarchiv@dnb.de" class="ContactData" title="E-Mail: exilarchiv@dnb.de"><span>exilarchiv@dnb.de</span></a><br/> Phone +49 69 1525-1900</p> <p><a class="RichTextIntLink NavNode" href="EN/Ueber-uns/DEA/dea_node.html" title="German Exile Archive 1933–1945">Additional contacts</a></p> </div> <h3 class="heading inactive-control" id="sprg308036">German Music Archive <a id="[Anker-Kontakte-Benutzung-DMA]"></a></h3> <div class="richtext"> <p>Information<br/> <a href="mailto:info-dma@dnb.de" class="ContactData" title="E-Mail: info-dma@dnb.de"><span>info-dma@dnb.de</span></a><br/> Phone +49 341 2271-150</p> <p><a class="RichTextIntLink NavNode" href="EN/Ueber-uns/DMA/dma_node.html" title="German Music Archive">Additional contacts</a></p> </div> <h3 class="heading inactive-control" id="sprg1070052">DFF – <span lang="de" xml:lang="de">Deutsches Filminstitut & Filmmuseum</span></h3> <div class="richtext"> <p>Library and text archive of the DFF – <span lang="de" xml:lang="de">Deutsches Filminstitut & Filmmuseum</span><br/> <a href="mailto:bibliothek@dff.film" class="ContactData" title="E-Mail: bibliothek@dff.film"><span>bibliothek@dff.film</span></a><br/> Phone +49 69 961220-430</p> </div> <h3 class="heading inactive-control" id="sprg308038">Cataloguing</h3> <div class="richtext"> <p>Descriptive cataloguing<br/> <a href="mailto:titelanfragen@dnb.de" class="ContactData" title="E-Mail: titelanfragen@dnb.de"><span>titelanfragen@dnb.de</span></a><br/> </p> <p>Subject cataloguing<br/> <a href="mailto:inhaltserschliessung@dnb.de" class="ContactData" title="E-Mail: inhaltserschliessung@dnb.de"><span>inhaltserschliessung@dnb.de</span></a></p> <p>Machine-based cataloguing<br/> <a href="mailto:ae-info@dnb.de" class="ContactData" title="E-Mail: ae-info@dnb.de"><span>ae-info@dnb.de</span></a></p> </div> <h3 class="heading inactive-control" id="sprg308040">Acquistion</h3> <div class="richtext"> <p>General questions on the acquisition and delivery of media works<br/> <a href="mailto:erwerbmedien@dnb.de" class="ContactData" title="E-Mail: erwerbmedien@dnb.de"><span>erwerbmedien@dnb.de</span></a><br/> Phone +49 341 2271-511</p> <p>Specific questions on the delivery of online publications<br/> <a href="mailto:np-info@dnb.de" class="ContactData" title="E-Mail: np-info@dnb.de"><span>np-info@dnb.de</span></a><br/> Phone +49 341 2271-282 </p> </div> <h3 class="heading inactive-control" id="sprg308042">Director General</h3> <div class="richtext"> <p>Director General Frank Scholze<br/> <a href="mailto:generaldirektion@dnb.de" class="ContactData" title="E-Mail: generaldirektion@dnb.de"><span>generaldirektion@dnb.de</span></a><br/> Phone +49 69 1525-1002</p> <p>Director in Leipzig Johannes Neuer<br/> <a href="mailto:direktion-leipzig@dnb.de" class="ContactData" title="E-Mail: direktion-leipzig@dnb.de"><span>direktion-leipzig@dnb.de</span></a><br/> Phone +49 341 2271-331</p> <p>Director in Frankfurt am Main Ute Schwens<br/> <a href="mailto:direktion-frankfurt@dnb.de" class="ContactData" title="E-Mail: direktion-frankfurt@dnb.de"><span>direktion-frankfurt@dnb.de</span></a><br/> Phone +49 69 1525-1101</p> </div> <h3 class="heading inactive-control" id="sprg308044">Gesellschaft für das Buch e. V.</h3> <div class="richtext"> <p>Friends of the German National Library<br/> <a href="mailto:info-gfdb@dnb.de" class="ContactData" title="E-Mail: info-gfdb@dnb.de"><span>info-gfdb@dnb.de</span></a><br/> Phone +49 69 1525-1026</p> </div> <h3 class="heading inactive-control" id="sprg308046">ISSN centre</h3> <div class="richtext"> <p>National ISSN Centre<br/> <a class="RichTextIntLink ContactData" href="SharedDocs/Kontaktdaten/DE/issn.html?nn=308064" title="issn@dnb.de">issn@dnb.de</a><br/> Phone +49 69 1525-1481</p> </div> <h3 class="heading inactive-control" id="sprg308048">Information technology</h3> <div class="richtext"> <p>IT service <span lang="de" xml:lang="de">Leipzig</span><br/> <a href="mailto:it-service-l@dnb.de" class="ContactData" title="E-Mail: it-service-l@dnb.de"><span>it-service-l@dnb.de</span></a><br/> Phone +49 341 2271-369</p> <p>IT service <span lang="de" xml:lang="de">Frankfurt am Main</span><br/> <a href="mailto:it-service-f@dnb.de" class="ContactData" title="E-Mail: it-service-f@dnb.de"><span>it-service-f@dnb.de</span></a><br/> Phone +49 69 1525-1729</p> </div> <h3 class="heading inactive-control" id="sprg308050">Congress Centre in Frankfurt am Main – room hire</h3> <div class="richtext"> <p>Tobias Schmidt<br/> <a href="mailto:kongresszentrum@dnb.de" class="ContactData" title="E-Mail: kongresszentrum@dnb.de"><span>kongresszentrum@dnb.de</span></a><br/> Phone +49 69 1525-2310</p> </div> <h3 class="heading inactive-control" id="sprg308058">Licensing service for out-of-commerce works</h3> <div class="richtext"> <p>Licensing service<br/> <a href="mailto:vergriffene.werke@dnb.de" class="ContactData" title="E-Mail: vergriffene.werke@dnb.de"><span>vergriffene.werke@dnb.de</span></a><br/> Phone +49 69 1525-1079</p> </div> <h3 class="heading inactive-control" id="sprg308030">Metadata services</h3> <div class="richtext"> <p>Metadata services<br/> <a href="mailto:metadatendienste@dnb.de" class="ContactData" title="E-Mail: metadatendienste@dnb.de"><span>metadatendienste@dnb.de</span></a><br/> Phone +49 69 1525-1630</p> </div> <h3 class="heading inactive-control" id="sprg2003502">Car park <span lang="de" xml:lang="de">Frankfurt am Main</span></h3> <div class="richtext"> <p>Car park <span lang="de" xml:lang="de">Frankfurt am Main</span><br/> E-Mail: <a href="mailto:parken-f@dnb.de" class="ContactData" title="E-Mail: parken-f@dnb.de"><span>parken-f@dnb.de</span></a></p> </div> <h3 class="heading inactive-control" id="sprg308054">Press and PR</h3> <div class="richtext"> <p>Press spokeperson Stephan Jockel <br/> <a href="mailto:s.jockel@dnb.de" class="ContactData" title="E-Mail: s.jockel@dnb.de"><span>s.jockel@dnb.de</span></a><br/> Phone +49 69 1525-1005</p> <p>PR Leipzig Annett Koschnick<br/> <a href="mailto:a.koschnick@dnb.de" class="ContactData" title="E-Mail: a.koschnick@dnb.de"><span>a.koschnick@dnb.de</span></a><br/> Phone +49 341 2271-223</p> <p>PR Frankfurt am Main Barbara Fischer<br/> <a href="mailto:b.fischer@dnb.de" class="ContactData" title="E-Mail: b.fischer@dnb.de"><span>b.fischer@dnb.de</span></a><br/> Phone +49 69 1525-1001</p> </div> <h3 class="heading inactive-control" id="sprg424178">Provenance research</h3> <div class="richtext"> <p>Provenance research<br/> <a href="mailto:provenienz@dnb.de" class="ContactData" title="E-Mail: provenienz@dnb.de"><span>provenienz@dnb.de</span></a><br/> </p> </div> <h3 class="heading inactive-control" id="sprg1980570">Reporting channel for whistleblowers</h3> <div class="richtext"> <p class="editor-heading">German National Library <a class="RichTextExtLink ExternalLink" href="https://customer-portal.smartintegrityplatform.com/DE/dnb-305/third-party/reporting-channel" target="_blank" rel="noopener noreferrer" title="External link Reporting channel for whistleblowers (Opens new window)">Reporting channel for whistleblowers</a></p> </div> <h3 class="heading inactive-control" id="sprg1918900">Interface services</h3> <div class="richtext"> <p>Interface services<br/> <a href="mailto:schnittstellen-service@dnb.de" class="ContactData" title="E-Mail: schnittstellen-service@dnb.de"><span>schnittstellen-service@dnb.de</span></a><br/> Phone +49 69 1525-1630</p> </div> <h3 class="heading inactive-control" id="sprg308056">Standardisation</h3> <div class="richtext"> <p>Office for Library Standards<br/> <a href="mailto:afs@dnb.de" class="ContactData" title="E-Mail: afs@dnb.de"><span>afs@dnb.de</span></a><br/> </p> <p>Consortium of Library Networks<br/> <a href="mailto:agv_sekretariat@dnb.de" class="ContactData" title="E-Mail: agv_sekretariat@dnb.de"><span>agv_sekretariat@dnb.de</span></a><br/> </p> <p>Integrated Authority File<br/> <a href="mailto:gnd-info@dnb.de" class="ContactData" title="E-Mail: gnd-info@dnb.de"><span>gnd-info@dnb.de</span></a> </p> </div> <h3 class="heading inactive-control" id="sprg1511884">URN-Service</h3> <div class="richtext"> <p><abbr title="Uniform Resource Name">URN</abbr>-Service<br/> <a href="mailto:urn-support@dnb.de" class="ContactData" title="E-Mail: urn-support@dnb.de"><span>urn-support@dnb.de</span></a></p> </div> </div> </div> </div></p> <a id="doc1309984bodyText8"></a><h2>How to find us and opening hours</h2> <p><div class="c-info" id="sprg308018"> <div class="row small-up-1 medium-up-2"> <div class="columns column-block c-info__block"> <h3 class="c-info__subheader"> Leipzig </h3> <div class="c-info__text"><p>Deutscher Platz 1<br/> 04103 Leipzig<br/> <br/> </p> <p><a class="RichTextIntLink ContactData" href="SharedDocs/Kontaktdaten/DE/postfach.html" title="Kontakt">postfach@dnb.de</a></p> <p>Phone +49 341 2271-331<br/> <br/> </p> <p><a class="RichTextIntLink NavNode" href="EN/Service/AdresseAnfahrt/anfahrt_node.html#doc258882bodyText1" title=" How to get to the German National Library ">Getting here</a><br/> <br/> </p> <p><a class="RichTextIntLink NavNode" href="EN/Benutzung/Oeffnungszeiten/oeffnungszeiten_node.html#doc1306060bodyText2" title="Opening 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