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Découvrez les informations complètes d'assistance pour les produits Sony." data-reactid="3"/><link rel="canonical" href="https://www.sony.fr/electronics/support" data-reactid="4"/><meta name="og:image" content="https://www.sony.com/image/sonyview1?fmt=png&wid=1200" data-reactid="5"/><meta name="analytics-app_versions-pdp" content="master_334"><meta name="analytics-app_versions-ui" content="master_115"><meta name="analytics-app_versions-siteconfigs" content="master_771"><meta name="analytics-app_versions-language_pack" content="master_895"><meta name="analytics-version" content="master_334-master_115"><meta name="analytics-page-template" content="support_home"><meta name="analytics-page-template_revision" content="Page-SWT-Support-Home-en_GL-2017-02"><meta name="analytics-page-language" content="fr"><meta name="analytics-page-country_region" content="FR"><meta name="analytics-page-omniture_rsid" content="sonygwt-eu-prod"><meta name="analytics-page-section" content="spt"><meta 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id="container-2918feb497"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="globalHeader sonyGlobalHeader aem-GridColumn aem-GridColumn--default--12"> <link rel="stylesheet" href="https://www.sony.fr/etc.clientlibs/sony/global/clientlibs/clientlib-shffonts-latinextended.03d27c86ce571de2e50e9c6c9e86b5da680870e5277eff705e3b943263b8c4f1952870ad27cc94e25a9cc7653cae036ef3c3ce9cfd7c6f95be0b1d760527e547.css" type="text/css"/> <div> <geo-filter-component aem-labels='{"datacomponenttype":"geofilter", "datacomponentid":"geofilter-Global header--root_globalheader_copy_co","interactionTypeInPageLink":"in-page-click","interactionTypeNavigationLink":"navigation-click","ariaLabelClose": "","ariaLabelLink": "","enableGeoFilter":"false"}' aem-endpoints='{"getGeoFilterUrl": "https://www.sony.com/campaign/GLOBAL/geofilter/config/en_US/", "getGeoFilterMethod" : "GET", "getGeoFilterFlag": "default"}'></geo-filter-component> <global-header-component aem-labels='{"searchHistory": "Rechercher dans l'historique", "clearHistory": "Effacer l'historique", "products": "Produits", "support": "Assistance", "searchPlace": "Rechercher"}'> <link rel="stylesheet" href="https://www.sony.fr/etc.clientlibs/sony/global/clientlibs/clientlib-shf-ec.03d27c86ce571de2e50e9c6c9e86b5da680870e5277eff705e3b943263b8c4f1952870ad27cc94e25a9cc7653cae036ef3c3ce9cfd7c6f95be0b1d760527e547.css" type="text/css"/> <div class="gwx-sony-header"> <header class="component GlobalHeader js-product-compare-plain-view"> <div class="component-content" data-componenttype="global_header" data-componentid="global_header-Global header--root_globalheader_copy_co"> <div class="GlobalHeader__Inner"> <div class="GlobalHeader__Logo"> <a href="https://www.sony.fr/" tabindex="0" role="link" class="js-datalayer-action-event" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click"> <img src="https://sony.scene7.com/is/content/sonyglobalsolutions/sony-logo?$S7Product$" alt="Sony"/> </a> </div> <div class="GlobalHeader__RegionalItems"> <div class="GlobalHeader__RegionalItem"> <div class="GlobalHeaderCrm" data-account-api-url="https://www.sony.fr/mysony/ajax/displayname" data-account-api-response-type="json" data-greeting-text="Bonjour {ACCOUNT_NAME}!" data-default-username="My sony" data-login-enabled-locale='true' data-account-name-placeholder="{ACCOUNT_NAME}"> <div> <button type="button" class="GlobalHeaderCrm__Opener js-datalayer-action-event" aria-expanded="false" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="in-page-click" data-actionable-item-value="My Sony"> <span class="GlobalHeaderCrm__Badge -isHidden"></span> <div class="GlobalHeader__SvgIconContainer"> <span class="GlobalHeader__SvgIcon Icon -account" role="img" aria-label="My Sony"></span> </div> <span class="GlobalHeaderCrm__OpenerLabel js-username"> My Sony </span> </button> </div> <div class="GlobalHeaderCrm__Content"> <div class="GlobalHeaderCrm__ContentInner"> <div class="GlobalHeaderCrm__Greeting -isHidden js-greetingText"></div> <div class="GlobalHeaderCrm__SignUp js-notLoggedIn"> <a href="https://www.sony.fr/mysony/login" tabindex="0" role="link" class="GlobalHeaderCrm__SignUpButton js-signin-input js-datalayer-action-event" target="_parent" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Connexion" data-check-return-uri="true"> <span class="Icon -account"></span>Connexion</a> </div> <ul class="GlobalHeaderCrm__Menu"> <li class="GlobalHeaderCrm__MenuItem"> <a href="https://www.sony.fr/mysony" tabindex="0" role="link" target="_parent" class="GlobalHeaderCrm__MenuItemLink js-datalayer-action-event" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Mes produits"> <span class="GlobalHeaderCrm__MenuItemText">Mes produits</span></a> </li> </ul> <ul class="GlobalHeaderCrm__Menu"> <li class="GlobalHeaderCrm__MenuItem"> <a href="https://www.sony.fr/mysony/product/register/express" tabindex="0" role="link" target="_parent" class="GlobalHeaderCrm__MenuItemLink js-datalayer-action-event" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Enregistrer un nouveau produit"> <span class="GlobalHeaderCrm__MenuItemText">Enregistrer un nouveau produit</span></a> </li> </ul> <ul class="GlobalHeaderCrm__Menu"> <li class="GlobalHeaderCrm__MenuItem"> <a href="https://www.sony.fr/mysony/account" tabindex="0" role="link" target="_parent" class="GlobalHeaderCrm__MenuItemLink js-datalayer-action-event" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Informations sur mon compte"> <span class="GlobalHeaderCrm__MenuItemText">Informations sur mon compte</span></a> </li> </ul> <ul class="GlobalHeaderCrm__Menu"> <li class="GlobalHeaderCrm__MenuItem"> <a href="https://www.sony.fr/mysony/login?site=odw_fr_FR&returnUri=%2Fmysony%2Fnewsletter?site%3Dodw_fr_FR" tabindex="0" role="link" target="_parent" class="GlobalHeaderCrm__MenuItemLink js-datalayer-action-event" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Préférences de newsletter"> <span class="GlobalHeaderCrm__MenuItemText">Préférences de newsletter</span></a> </li> </ul> <ul class="GlobalHeaderCrm__Menu"> <li class="GlobalHeaderCrm__MenuItem"> <a href="https://community.sony.fr/t5/communaute-francaise/ct-p/fr" tabindex="0" role="link" target="_parent" class="GlobalHeaderCrm__MenuItemLink js-datalayer-action-event" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Communauté"> <span class="GlobalHeaderCrm__MenuItemText">Communauté</span></a> </li> </ul> <ul class="GlobalHeaderCrm__Menu"> <li class="GlobalHeaderCrm__MenuItem"> <a href="https://www.sony.fr/store/my-account/orders" tabindex="0" role="link" target="_parent" class="GlobalHeaderCrm__MenuItemLink js-datalayer-action-event" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Mes commandes"> <span class="GlobalHeaderCrm__MenuItemText">Mes commandes</span></a> </li> </ul> <ul class="GlobalHeaderCrm__Menu"> <li class="GlobalHeaderCrm__MenuItem"> <a href="https://www.sony.fr/store/my-account/address-book" tabindex="0" role="link" target="_parent" class="GlobalHeaderCrm__MenuItemLink js-datalayer-action-event" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Adresses de livraison"> <span class="GlobalHeaderCrm__MenuItemText">Adresses de livraison</span></a> </li> </ul> <ul class="GlobalHeaderCrm__Menu"> <li class="GlobalHeaderCrm__MenuItem"> <a href="https://www.sony.fr/store/my-account/payment-details" tabindex="0" role="link" target="_parent" class="GlobalHeaderCrm__MenuItemLink js-datalayer-action-event" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Méthodes de payement"> <span class="GlobalHeaderCrm__MenuItemText">Méthodes de payement</span></a> </li> </ul> <ul class="GlobalHeaderCrm__Menu"> <li class="GlobalHeaderCrm__MenuItem"> <a href="https://www.sony.fr/store/my-account/coupons" tabindex="0" role="link" target="_parent" class="GlobalHeaderCrm__MenuItemLink js-datalayer-action-event" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Mes réductions"> <span class="GlobalHeaderCrm__MenuItemText">Mes réductions</span></a> </li> </ul> <form target="_parent" method="POST" action="https://www.sony.fr/mysony/logout"> <input name="returnUri" class="js-signout-input" type="hidden" value=""/> <button type="submit" class="GlobalHeaderCrm__BottomLink -isHidden js-signOutButton js-datalayer-action-event" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="in-page-click" data-actionable-item-value="Déconnexion">Déconnexion</button> </form> </div> </div> </div> </div> <div class="GlobalHeader__RegionalItem js-global-header-favorite -isHidden"> <div class="GlobalHeaderFavorite"> <a href="https://www.sony.fr/my-favorites" tabindex="0" role="link" aria-label="My fav alt text" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" class="js-datalayer-action-event" data-actionable-item-value="favorite"> <span class="GlobalHeaderFavorite__Badge js-favourites-badge -isHidden"></span> <div class="GlobalHeader__SvgIconContainer"> <span class="GlobalHeader__SvgIcon Icon -favorite" role="img" aria-label="My fav alt text"></span> </div> </a> </div> </div> <div class="GlobalHeader__RegionalItem"> <div class="GlobalHeaderCart"> <a tabindex="0" role="link" aria-label="Panier" class="js-open-minicart"> <span class="GlobalHeaderCart__Badge js-minicart-count"></span> <div class="GlobalHeader__SvgIconContainer"> <span class="GlobalHeader__SvgIcon Icon -cart" role="img" aria-label="Panier"></span> </div> </a> </div> </div> <div class="GlobalHeader__RegionalItem"> <div class="GlobalHeaderSearch"> <button type="button" class="GlobalHeaderSearch__Opener js-datalayer-action-event" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="in-page-click"> <div class="GlobalHeader__SvgIconContainer"> <span class="GlobalHeader__SvgIcon Icon -search" role="img" aria-label="Recherche"></span> </div> </button> <div class="GlobalHeaderSearch__Content"> <div class="GlobalHeaderSearch__ContentInner"> <form class="GlobalHeaderSearch__Form"> <div class="GlobalHeaderSearch__Input js-search-api" data-search-type-ahead-method="GET" data-search-page-target="https://www.sony.fr/search"> <input title="search" placeholder="Rechercher" aria-label="Recherche"/> <button class="GlobalHeaderSearch__SearchButton js-datalayer-action-event" title="search" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="search"> <span class="GlobalHeaderSearch__SearchIcon Icon -search" aria-label="Recherche"></span> </button> </div> <div class="GlobalHeaderSearch__Result"> <div class="js-SearchHistoryAvailable -isHidden" data-search-history-url="https://www.sony.fr/search"> <div class="GlobalHeaderSearch__ResultHeader"> <p class="GlobalHeaderSearch__ResultHeading"> Rechercher dans l'historique</p> <button class="GlobalHeaderSearch__ResultHeadingClear js-datalayer-action-event" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="in-page-click" data-actionable-item-value="Effacer l'historique"> Effacer l'historique</button> </div> <ul class="GlobalHeaderSearch__History"> </ul> </div> <div class="js-SearchResultMarketingResponse -isHidden"> <div class="GlobalHeaderSearch__ResultHeader"> <p class="GlobalHeaderSearch__ResultHeading"> Produits</p> </div> <ul class="GlobalHeaderSearch__Products" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="search" data-marketingvariable-search-result-category="Produits"> </ul> </div> <div class="js-SearchResultSupportResponse -isHidden"> <div class="GlobalHeaderSearch__ResultHeader"> <p class="GlobalHeaderSearch__ResultHeading"> Assistance</p> </div> 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class="GlobalHeaderNavi__NavProductImage"> <img src="https://sony.scene7.com/is/image/sonyglobalsolutions/DI_clouds%20_756x756?$S7Product$&fmt=png-alpha"/> </div> <div class="GlobalHeaderNavi__NavProductLabel" data-marketingvariable-search-result-category="Creators' Cloud"> Creators' Cloud </div> </a> </li> </ul> </div> </li> <li class="GlobalHeaderNavi__NavLv2Item"> <button type="button" class="GlobalHeaderNavi__NavLv2Label GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" aria-controls="headerCategory-5" data-marketingvariable-search-term="Mobile" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="in-page-click" data-actionable-item-value="Mobile">Mobile</button> <div class="GlobalHeaderNavi__NavProducts" id="headerCategory-5"> <ul class="GlobalHeaderNavi__NavProductList"> <li class="GlobalHeaderNavi__NavProductListHeader"> <button type="button" class="GlobalHeaderNavi__NavProductsHeader js-datalayer-action-event" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="in-page-click" data-actionable-item-value="Mobile">Mobile</button> </li> <li class="GlobalHeaderNavi__NavProductItem"> <a href="https://www.sony.fr/smartphones" tabindex="0" role="link" target="_parent" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" class="js-datalayer-action-event" data-actionable-item-value="Smartphones"> <div class="GlobalHeaderNavi__NavProductImage"> <img src="https://sony.scene7.com/is/image/sonyglobalsolutions/Mobile_215-packshot_756x756?$S7Product$&fmt=png-alpha"/> </div> <div class="GlobalHeaderNavi__NavProductLabel" data-marketingvariable-search-result-category="Smartphones"> Smartphones </div> </a> </li> </ul> </div> </li> <li class="GlobalHeaderNavi__NavLv2Item"> <button type="button" class="GlobalHeaderNavi__NavLv2Label GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" aria-controls="headerCategory-6" data-marketingvariable-search-term="Système audio embarqué" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="in-page-click" data-actionable-item-value="Système audio embarqué">Système audio embarqué</button> <div class="GlobalHeaderNavi__NavProducts" id="headerCategory-6"> <ul class="GlobalHeaderNavi__NavProductList"> <li class="GlobalHeaderNavi__NavProductListHeader"> <button type="button" class="GlobalHeaderNavi__NavProductsHeader js-datalayer-action-event" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="in-page-click" data-actionable-item-value="Système audio embarqué">Système audio embarqué</button> </li> <li class="GlobalHeaderNavi__NavProductItem"> <a href="https://www.sony.fr/car-audio" tabindex="0" role="link" target="_parent" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" class="js-datalayer-action-event" data-actionable-item-value="Système audio embarqué"> <div class="GlobalHeaderNavi__NavProductImage"> <img src="/content/dam/sony/contents/global/common/all-products/v-s/car-audio/CarAudio_Category_Icon_UPDATED-20240222-132648.png"/> </div> <div class="GlobalHeaderNavi__NavProductLabel" data-marketingvariable-search-result-category="Système audio embarqué"> Système audio embarqué </div> </a> </li> </ul> </div> </li> <li class="GlobalHeaderNavi__NavLv2Item"> <button type="button" class="GlobalHeaderNavi__NavLv2Label GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" aria-controls="headerCategory-7" data-marketingvariable-search-term="Support, stockage et câbles" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="in-page-click" data-actionable-item-value="Support, stockage et câbles">Support, stockage et câbles</button> <div class="GlobalHeaderNavi__NavProducts" id="headerCategory-7"> <ul class="GlobalHeaderNavi__NavProductList"> <li class="GlobalHeaderNavi__NavProductListHeader"> <button type="button" class="GlobalHeaderNavi__NavProductsHeader js-datalayer-action-event" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="in-page-click" data-actionable-item-value="Support, stockage et câbles">Support, stockage et câbles</button> </li> <li class="GlobalHeaderNavi__NavProductItem"> <a href="https://www.sony.fr/memory-cards-storage-cables" tabindex="0" role="link" target="_parent" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" class="js-datalayer-action-event" data-actionable-item-value="Cartes mémoire, stockage et câbles "> <div class="GlobalHeaderNavi__NavProductImage"> <img src="https://sony.scene7.com/is/image/sonyglobalsolutions/DI_Memory-Cards-Storage-Cables%20_756x756?$S7Product$&fmt=png-alpha"/> </div> <div class="GlobalHeaderNavi__NavProductLabel" data-marketingvariable-search-result-category="Cartes mémoire, stockage et câbles "> Cartes mémoire, stockage et câbles </div> </a> </li> </ul> </div> </li> <li class="GlobalHeaderNavi__NavLv2Item"> <a href="https://www.sony.fr/all-products" tabindex="0" role="link" class="GlobalHeaderNavi__NavLv2Link GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" target="_parent" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Tous les produits"> <span>Tous les produits</span></a> <div class="GlobalHeaderNavi__NavProducts" id="headerCategory-8"> <ul class="GlobalHeaderNavi__NavProductList"> <li class="GlobalHeaderNavi__NavProductListHeader"> <a class="GlobalHeaderNavi__NavLv2Link js-datalayer-action-event" tabindex="0" role="link" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Tous les produits"> <span>Tous les produits</span> </a> </li> </ul> </div> </li> <li class="GlobalHeaderNavi__NavLv2Item"> <a href="https://pro.sony?cmp=gwt-" tabindex="0" role="link" class="GlobalHeaderNavi__NavLv2Link GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" target="_blank" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Solutions et produits professionnels"> <span>Solutions et produits professionnels</span></a> <div class="GlobalHeaderNavi__NavProducts" id="headerCategory-9"> <ul class="GlobalHeaderNavi__NavProductList"> <li class="GlobalHeaderNavi__NavProductListHeader"> <a class="GlobalHeaderNavi__NavLv2Link js-datalayer-action-event" tabindex="0" role="link" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Solutions et produits professionnels"> <span>Solutions et produits professionnels</span> </a> </li> </ul> </div> </li> </ul> </li> <li class="GlobalHeaderNavi__NavLv1Item"> <a href="https://www.sony.fr/store/" tabindex="0" role="link" class="GlobalHeaderNavi__NavLv1Link GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" target="_parent" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Boutique en ligne"> <span>Boutique en ligne</span> </a> </li> <li class="GlobalHeaderNavi__NavLv1Item"> <a href="https://www.playstation.com/fr-fr/" tabindex="0" role="link" class="GlobalHeaderNavi__NavLv1Link GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" target="_blank" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="PlayStation®"> <span>PlayStation®</span> </a> </li> <li class="GlobalHeaderNavi__NavLv1Item"> <button type="button" class="GlobalHeaderNavi__NavLv1Label GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" aria-controls="GNavLv2-3" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="in-page-click" data-actionable-item-value="Assistance">Assistance</button> <ul class="GlobalHeaderNavi__NavLv2List" id="GNavLv2-3"> <li class="GlobalHeaderNavi__NavLv2Item"> <button type="button" class="GlobalHeaderNavi__NavLv2Header js-datalayer-action-event" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="in-page-click" data-actionable-item-value="Assistance">Assistance</button> </li> <li class="GlobalHeaderNavi__NavLv2Item"> <a href="https://www.sony.fr/electronics/support" tabindex="0" role="link" class="GlobalHeaderNavi__NavLv2Link GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" target="_parent" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Assistance"> <span>Assistance</span></a> <div class="GlobalHeaderNavi__NavProducts" id="headerCategory-0"> <ul class="GlobalHeaderNavi__NavProductList"> <li class="GlobalHeaderNavi__NavProductListHeader"> <a class="GlobalHeaderNavi__NavLv2Link js-datalayer-action-event" tabindex="0" role="link" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Assistance"> <span>Assistance</span> </a> </li> </ul> </div> </li> <li class="GlobalHeaderNavi__NavLv2Item"> <a href="https://www.sony.fr/mysony" tabindex="0" role="link" class="GlobalHeaderNavi__NavLv2Link GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" target="_parent" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="My Sony"> <span>My Sony</span></a> <div class="GlobalHeaderNavi__NavProducts" id="headerCategory-1"> <ul class="GlobalHeaderNavi__NavProductList"> <li class="GlobalHeaderNavi__NavProductListHeader"> <a class="GlobalHeaderNavi__NavLv2Link js-datalayer-action-event" tabindex="0" role="link" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="My Sony"> <span>My Sony</span> </a> </li> </ul> </div> </li> <li class="GlobalHeaderNavi__NavLv2Item"> <a href="https://community.sony.fr/t5/communaute-francaise/ct-p/fr" tabindex="0" role="link" class="GlobalHeaderNavi__NavLv2Link GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" target="_parent" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Communauté"> <span>Communauté</span></a> <div class="GlobalHeaderNavi__NavProducts" id="headerCategory-2"> <ul class="GlobalHeaderNavi__NavProductList"> <li class="GlobalHeaderNavi__NavProductListHeader"> <a class="GlobalHeaderNavi__NavLv2Link js-datalayer-action-event" tabindex="0" role="link" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Communauté"> <span>Communauté</span> </a> </li> </ul> </div> </li> <li class="GlobalHeaderNavi__NavLv2Item"> <a href="https://www.sony.fr/electronics/support/articles/00204426?cpint=gwx-header-support" tabindex="0" role="link" class="GlobalHeaderNavi__NavLv2Link GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" target="_blank" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Application mobile Support by Sony"> <span>Application mobile Support by Sony</span></a> <div class="GlobalHeaderNavi__NavProducts" id="headerCategory-3"> <ul class="GlobalHeaderNavi__NavProductList"> <li class="GlobalHeaderNavi__NavProductListHeader"> <a class="GlobalHeaderNavi__NavLv2Link js-datalayer-action-event" tabindex="0" role="link" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Application mobile Support by Sony"> <span>Application mobile Support by Sony</span> </a> </li> </ul> </div> </li> </ul> </li> <li class="GlobalHeaderNavi__NavLv1Item"> <button type="button" class="GlobalHeaderNavi__NavLv1Label GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" aria-controls="GNavLv2-4" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="in-page-click" data-actionable-item-value="Sony et l'environnement">Sony et l'environnement</button> <ul class="GlobalHeaderNavi__NavLv2List" id="GNavLv2-4"> <li class="GlobalHeaderNavi__NavLv2Item"> <button type="button" class="GlobalHeaderNavi__NavLv2Header js-datalayer-action-event" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="in-page-click" data-actionable-item-value="Sony et l'environnement">Sony et l'environnement</button> </li> <li class="GlobalHeaderNavi__NavLv2Item"> <a href="https://www.sony.com/en/" tabindex="0" role="link" class="GlobalHeaderNavi__NavLv2Link GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" target="_blank" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Sony Group Site"> <span>Sony Group Site</span></a> <div class="GlobalHeaderNavi__NavProducts" id="headerCategory-0"> <ul class="GlobalHeaderNavi__NavProductList"> <li class="GlobalHeaderNavi__NavProductListHeader"> <a class="GlobalHeaderNavi__NavLv2Link js-datalayer-action-event" tabindex="0" role="link" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Sony Group Site"> <span>Sony Group Site</span> </a> </li> </ul> </div> </li> <li class="GlobalHeaderNavi__NavLv2Item"> <a href="https://www.sony.fr/brand-mission-vision" tabindex="0" role="link" class="GlobalHeaderNavi__NavLv2Link GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" target="_parent" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Sony Corporation"> <span>Sony Corporation</span></a> <div class="GlobalHeaderNavi__NavProducts" id="headerCategory-1"> <ul class="GlobalHeaderNavi__NavProductList"> <li class="GlobalHeaderNavi__NavProductListHeader"> <a class="GlobalHeaderNavi__NavLv2Link js-datalayer-action-event" tabindex="0" role="link" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Sony Corporation"> <span>Sony Corporation</span> </a> </li> </ul> </div> </li> <li class="GlobalHeaderNavi__NavLv2Item"> <a href="https://www.sony.com/en/SonyInfo/design/?s_tc=sd_top_wtss&cpint=SONYSITES_SECONDARYVISUAL_WWWSONYDESIGN_6837" tabindex="0" role="link" class="GlobalHeaderNavi__NavLv2Link GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" target="_blank" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Le design Sony"> <span>Le design Sony</span></a> <div class="GlobalHeaderNavi__NavProducts" id="headerCategory-2"> <ul class="GlobalHeaderNavi__NavProductList"> <li class="GlobalHeaderNavi__NavProductListHeader"> <a class="GlobalHeaderNavi__NavLv2Link js-datalayer-action-event" tabindex="0" role="link" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Le design Sony"> <span>Le design Sony</span> </a> </li> </ul> </div> </li> <li class="GlobalHeaderNavi__NavLv2Item"> <a href="https://pro.sony/fr_FR/?cmp=gwt-sony_sites" tabindex="0" role="link" class="GlobalHeaderNavi__NavLv2Link GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" target="_blank" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Sony Professional"> <span>Sony Professional</span></a> <div class="GlobalHeaderNavi__NavProducts" id="headerCategory-3"> <ul class="GlobalHeaderNavi__NavProductList"> <li class="GlobalHeaderNavi__NavProductListHeader"> <a class="GlobalHeaderNavi__NavLv2Link js-datalayer-action-event" tabindex="0" role="link" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Sony Professional"> <span>Sony Professional</span> </a> </li> </ul> </div> </li> <li class="GlobalHeaderNavi__NavLv2Item"> <a href="https://www.playstation.com/fr-fr/" tabindex="0" role="link" class="GlobalHeaderNavi__NavLv2Link GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" target="_blank" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Playstation®"> <span>Playstation®</span></a> <div class="GlobalHeaderNavi__NavProducts" id="headerCategory-4"> <ul class="GlobalHeaderNavi__NavProductList"> <li class="GlobalHeaderNavi__NavProductListHeader"> <a class="GlobalHeaderNavi__NavLv2Link js-datalayer-action-event" tabindex="0" role="link" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Playstation®"> <span>Playstation®</span> </a> </li> </ul> </div> </li> <li class="GlobalHeaderNavi__NavLv2Item"> <a href="https://www.sony.fr/eco/act-together" tabindex="0" role="link" class="GlobalHeaderNavi__NavLv2Link GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" target="_parent" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Développement durable"> <span>Développement durable</span></a> <div class="GlobalHeaderNavi__NavProducts" id="headerCategory-5"> <ul class="GlobalHeaderNavi__NavProductList"> <li class="GlobalHeaderNavi__NavProductListHeader"> <a class="GlobalHeaderNavi__NavLv2Link js-datalayer-action-event" tabindex="0" role="link" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Développement durable"> <span>Développement durable</span> </a> </li> </ul> </div> </li> <li class="GlobalHeaderNavi__NavLv2Item"> <a href="https://www.sony.fr/electronics/ecologie/developpement-durable" tabindex="0" role="link" class="GlobalHeaderNavi__NavLv2Link GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" target="_parent" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Environnement"> <span>Environnement</span></a> <div class="GlobalHeaderNavi__NavProducts" id="headerCategory-6"> <ul class="GlobalHeaderNavi__NavProductList"> <li class="GlobalHeaderNavi__NavProductListHeader"> <a class="GlobalHeaderNavi__NavLv2Link js-datalayer-action-event" tabindex="0" role="link" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Environnement"> <span>Environnement</span> </a> </li> </ul> </div> </li> <li 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</div> </li> <li class="GlobalHeaderNavi__NavLv2Item"> <a href="https://www.sonybiotechnology.com/eu/" tabindex="0" role="link" class="GlobalHeaderNavi__NavLv2Link GlobalHeaderNavi__NavLv1Link js-datalayer-action-event" target="_blank" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Sony Biotechnology"> <span>Sony Biotechnology</span></a> <div class="GlobalHeaderNavi__NavProducts" id="headerCategory-8"> <ul class="GlobalHeaderNavi__NavProductList"> <li class="GlobalHeaderNavi__NavProductListHeader"> <a class="GlobalHeaderNavi__NavLv2Link js-datalayer-action-event" tabindex="0" role="link" data-interaction-componenttype="global_header" data-interaction-componentid="global_header-Global header--root_globalheader_copy_co" data-interactiontype="navigation-click" data-actionable-item-value="Sony Biotechnology"> <span>Sony 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