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href="https://www.speechtechmag.com/Articles/Columns">More<span><i class="fa fa-chevron-circle-right" aria-hidden="true"></i></span></a> </div> </div> <section class="article_grid"> <div class="article_grid_single"> <div> <a id="MainContentPlaceHolder_ctl04_ctl00_rptArticles_lnkImageLink_0" href="https://www.speechtechmag.com/Articles/Columns/Forward-Thinking/Shopping-Made-Easy-Features-of-a-Modern-Conversational-Assistant-167104.aspx"><img class="lazy" data-original="https://dzceab466r34n.cloudfront.net/Images/ArticleImages/128249-2020_STM_Winter_StateofIVA-ORG.jpg" src="" /></a> </div> <div id="MainContentPlaceHolder_ctl04_ctl00_rptArticles_pnlContextSubType_0" class="category_tag"> <a id="MainContentPlaceHolder_ctl04_ctl00_rptArticles_lnkContextSubType_0" href="https://www.speechtechmag.com/Articles/MoreNews.aspx?ContextSubtypeID=166">Forward Thinking</a> </div> <h3> <a id="MainContentPlaceHolder_ctl04_ctl00_rptArticles_lnkArticleTitle_0" 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