CINXE.COM

<!DOCTYPE html><html lang="en"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width, initial-scale=1"/><link rel="preload" as="image" href="/assets/images/helix.svg"/><link rel="stylesheet" href="/_next/static/css/eee311d16a3a2253.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/5202ba89378ead43.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/f76788cadc76491e.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/3ec704ccad2c7424.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/d6e8b325739c1301.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/f84c8b606bb61217.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/919eccf1551d65f7.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/c89c7e5f3796a967.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/bfba638f78a62157.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/a53c0697661fa50a.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/9bf7128f833fc90a.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/fa2dedc9f5402065.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/9b52383ce4736f97.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/1c755b0b04ae31b1.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/ca245c98e696405d.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/9baf35725315184b.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/7e89b1993ae4e7ce.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/27a7a52394967df7.css" data-precedence="next"/><link rel="preload" as="script" fetchPriority="low" href="/_next/static/chunks/webpack-5771f9c709ce7d2b.js"/><script src="/_next/static/chunks/fd9d1056-ce67c2aba400297a.js" async=""></script><script src="/_next/static/chunks/2117-0fe371749d10e60f.js" async=""></script><script src="/_next/static/chunks/main-app-be3d940aef6bd3eb.js" async=""></script><script src="/_next/static/chunks/8003-43998d74bbe87e8d.js" async=""></script><script src="/_next/static/chunks/app/layout-a4929c97acb1444c.js" async=""></script><script data-report-only="off" data-dismissed-view-state="Closed" data-tracker-overrides="off" src="https://transcend-cdn.com/cm/54015a1d-a0da-4d87-ba52-cf7af8084ef6/airgap.js" async=""></script><script src="/_next/static/chunks/2626716e-b496a3b36b79551a.js" async=""></script><script src="/_next/static/chunks/e6b68d76-33fb02022f1c209e.js" async=""></script><script src="/_next/static/chunks/8627a13e-72dd887a40dbb464.js" async=""></script><script src="/_next/static/chunks/13b76428-8bc6f891f726115d.js" async=""></script><script src="/_next/static/chunks/3569-ea7dd66e6083c369.js" async=""></script><script src="/_next/static/chunks/2622-c5a36fb34665c0c1.js" async=""></script><script src="/_next/static/chunks/app/%5Bslug%5D/page-91302f3dc31af73d.js" async=""></script><link rel="icon" href="/favicon.ico" sizes="any"/><link rel="icon" href="/icon.svg" type="image/svg+xml"/><link rel="apple-touch-icon" href="/apple-touch-icon.png"/><link rel="manifest" href="/manifest.webmanifest"/><link rel="preconnect" href="https://dev.visualwebsiteoptimizer.com"/><link rel="preload" href="/assets/fonts/Graphik-Regular-Web.woff2" as="font" crossorigin=""/><link rel="preload" href="/assets/fonts/Graphik-Semibold-Web.woff2" as="font" crossorigin=""/><link rel="preload" href="/assets/fonts/GT-America-Mono-Regular.woff2" as="font" crossorigin=""/><title>Customer Success & Support | Benchling</title><meta name="description" content="Get expert guidance and support to ensure your R&D success on the Benchling platform. "/><meta name="robots" content="index, follow, nocache"/><meta name="googlebot" content="index, follow"/><link rel="canonical" href="https://www.benchling.com/customer-success"/><meta property="og:title" content="Customer Success & Support | Benchling"/><meta property="og:description" content="Get expert guidance and support to ensure your R&D success on the Benchling platform. "/><meta property="og:image" content="https://www.benchling.com/assets/images/benchling.com.png"/><meta property="og:image:width" content="1200"/><meta property="og:image:height" content="630"/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:creator" content="@benchling"/><meta name="twitter:title" content="Customer Success & Support | Benchling"/><meta name="twitter:description" content="Get expert guidance and support to ensure your R&D success on the Benchling platform. "/><meta name="twitter:image" content="https://www.benchling.com/assets/images/benchling.com.png"/><script>(function(){var a=window.mutiny=window.mutiny||{};if(!window.mutiny.client){a.client={_queue:{}};var b=["identify","trackConversion"];var c=[].concat(b,["defaultOptOut","optOut","optIn"]);var d=function factory(c){return function(){for(var d=arguments.length,e=new Array(d),f=0;f<d;f++){e[f]=arguments[f]}a.client._queue[c]=a.client._queue[c]||[];if(b.includes(c)){return new Promise(function(b,d){a.client._queue[c].push({args:e,resolve:b,reject:d});setTimeout(d,500)})}else{a.client._queue[c].push({args:e})}}};c.forEach(function(b){a.client[b]=d(b)})}})();</script><script id="airgap-script"> self.airgap = { suppressTelemetry: { cookies: [ /^dd_cookie_test_/, /^_gac_/, /^amp_/, /^_?tldtest_/, /^Hm_ck_/, /^mp_/, /^dd_site_test_/, /^_hp2_/, /^visitor_id/, ], requests: [/^wss?:\/+ws\d+\.hotjar\.com(\/|$)/], }, };</script><script src="/_next/static/chunks/polyfills-42372ed130431b0a.js" noModule=""></script></head><body><noscript><iframe title="gtm" src="https://www.googletagmanager.com/ns.html?id=GTM-NHPZDRV" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript><div class="Header_header__MwWvM header undefined" id="navigationParent"><button class="Header_skipToMain__Ae1A9">Skip to Main Content</button><div class="MobileNavigation_mobileHeader__WwQrQ MobileNavigation_dark__UuaP6" id="mobileHeader"><div class=""><section class="StickyBanner_containerBg__opVM0 StickyBanner_stickyShow___n1OT"><div class="StickyBanner_stickyBannerContainer__z0vpS"><div class="StickyBanner_innerContainer__g9nxq"><div class="StickyBanner_loginLanguageWrapper__YKAIG"><div class="StickyBanner_login__pLAjy"><a href="https://benchling.com/signin/welcome">Login</a></div><div class="StickyBanner_language__2sRBR"><div class="StickyBanner_languageDropddown__tgoGW" role="button" tabindex="0">English</div><span role="button" tabindex="0"><svg width="12" height="8" viewBox="0 0 12 8" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1.54883L6 6.54883L1 1.54883" stroke="white" stroke-width="1.75" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div></div></div></section></div><div class="NavigationBar_navigationBorder__nvjBI"><div class="NavigationBar_navigationContainer__NqPaM"><div class="NavigationBar_navigation__nPAzq"><div class="MobileNavigation_navigationLeft__03WUI"><div class="MobileNavigation_logo__fu_20"><a href="/"><svg width="152" height="34" viewBox="0 0 152 34" fill="none" xmlns="http://www.w3.org/2000/svg" aria-label="Benchling Logo"><path d="M117.578 12.1464V25.822C117.882 26.0033 118.389 26.081 119.174 26.081C119.984 26.081 120.491 26.0033 120.795 25.822V12.1464C120.491 11.9651 119.984 11.8874 119.174 11.8874C118.389 11.8874 117.882 11.9651 117.578 12.1464ZM56.1043 13.9853C58.4346 13.9853 58.9918 15.7984 58.7892 17.5078H52.6342C52.7608 15.384 54.0273 13.9853 56.1043 13.9853ZM49.3161 19.1396C49.3161 23.6981 51.8743 26.5731 56.5602 26.5731C58.4599 26.5731 59.9796 26.081 60.8662 25.5371C61.3981 24.9672 61.7527 23.6981 61.6767 22.7916C60.6382 23.3355 59.1185 23.8017 57.3201 23.8017C54.4326 23.8017 52.7608 22.6362 52.6089 20.0461H61.55C61.8033 19.2691 61.9047 18.3884 61.9047 17.4819C61.9047 13.9076 60.081 11.3952 56.2056 11.3952C51.9503 11.3952 49.3161 14.5292 49.3161 19.1396ZM67.781 13.9594H67.6037L67.4011 11.732C66.3372 11.732 65.4001 11.9133 64.7922 12.25V25.8479C65.0961 26.0292 65.6027 26.1069 66.3879 26.1069C67.1984 26.1069 67.705 26.0292 68.009 25.8479V16.3682C68.5409 15.3581 69.554 14.4515 71.3018 14.4515C73.3027 14.4515 73.8853 15.6171 73.8853 17.5078V25.8479C74.1893 26.0292 74.6959 26.1069 75.4811 26.1069C76.2916 26.1069 76.7982 26.0292 77.1021 25.8479V16.8862C77.1021 12.2241 74.5945 11.447 72.4416 11.447C69.858 11.3952 68.4142 12.5349 67.781 13.9594ZM79.6857 19.1396C79.6857 23.7499 82.0666 26.5731 86.4232 26.5731C88.019 26.5731 89.3107 26.2105 90.1973 25.7184C90.7798 25.0708 91.1851 23.5945 91.0585 22.6621C90.02 23.2319 88.8548 23.6204 87.4364 23.6204C84.7262 23.6204 82.9531 22.17 82.9531 18.9583C82.9531 15.7466 84.7009 14.3479 87.4111 14.3479C88.7282 14.3479 89.716 14.6587 90.7545 15.3063C90.9318 14.322 90.6785 12.9234 90.1973 12.2759C89.4121 11.7579 88.1709 11.4729 86.7778 11.4729C82.7505 11.3952 79.6857 13.8299 79.6857 19.1396ZM127.203 13.9594H127.026L126.823 11.732C125.759 11.732 124.822 11.9133 124.214 12.25V25.8479C124.518 26.0292 125.025 26.1069 125.81 26.1069C126.621 26.1069 127.127 26.0292 127.431 25.8479V16.3682C127.963 15.3581 128.976 14.4515 130.699 14.4515C132.7 14.4515 133.282 15.6171 133.282 17.5078V25.8479C133.586 26.0292 134.093 26.1069 134.878 26.1069C135.688 26.1069 136.195 26.0292 136.499 25.8479V16.8862C136.499 12.2241 134.017 11.447 131.838 11.447C129.28 11.3952 127.862 12.5349 127.203 13.9594ZM142.451 18.8288C142.451 16.0315 143.768 14.1148 146.732 14.1148C147.618 14.1148 148.252 14.2961 148.784 14.5551V21.3152C148.226 22.2218 147.314 22.9729 145.82 22.9729C143.692 22.9729 142.451 21.5483 142.451 18.8288ZM139.158 19.1655C139.158 23.7758 141.514 25.9256 144.782 25.9256C146.833 25.9256 148.15 25.0967 148.885 23.8276H149.062C148.885 24.501 148.758 25.6666 148.758 26.5213C148.758 29.0596 147.821 30.3805 145.06 30.3805C143.566 30.3805 141.742 29.9402 139.994 28.9559C139.69 29.9402 139.817 31.4165 140.425 32.323C141.843 33.0224 143.794 33.3591 145.44 33.3591C150.709 33.3591 152 30.1733 152 25.8997V12.8457C150.481 11.8615 148.859 11.3693 146.808 11.3693C142.021 11.3952 139.158 14.063 139.158 19.1655ZM35.6384 23.1024V17.0934H39.0071C41.9453 17.0934 43.769 18.0776 43.769 20.2015C43.769 22.3513 41.92 23.2578 38.8045 23.2578C37.6394 23.2319 36.4742 23.1801 35.6384 23.1024ZM35.6384 8.67566C36.3729 8.52026 37.1834 8.46846 38.1966 8.46846C41.0081 8.46846 42.7558 9.32318 42.7558 11.3693C42.7558 13.2342 41.2868 14.1407 38.9818 14.1407H35.6384V8.67566ZM32.2949 6.08559V25.8997C34.0933 26.1069 36.5502 26.1846 38.9058 26.1846C43.5917 26.1846 47.2138 24.5528 47.2138 20.2533C47.2138 17.456 45.6434 16.0574 43.2878 15.4358V15.2545C45.0355 14.7623 46.1753 13.1824 46.1753 10.929C46.1753 7.01801 42.8065 5.54167 38.1206 5.54167C35.917 5.54167 34.0173 5.77478 32.2949 6.08559ZM117.173 7.22522C117.173 8.52026 117.907 9.27138 119.174 9.27138C120.39 9.27138 121.2 8.54616 121.2 7.19932C121.2 5.85248 120.415 5.10136 119.199 5.10136C117.983 5.10136 117.173 5.85248 117.173 7.22522ZM93.5914 5.46397V25.822C93.8953 26.0033 94.4019 26.081 95.1871 26.081C95.9976 26.081 96.5042 26.0033 96.8082 25.822V16.3423C97.3654 15.3063 98.3786 14.4256 100.177 14.4256C102.203 14.4256 102.811 15.5653 102.811 17.4819V25.822C103.115 26.0033 103.622 26.081 104.407 26.081C105.217 26.081 105.724 26.0033 106.028 25.822V16.8603C106.028 12.1982 103.47 11.4211 101.266 11.4211C98.5812 11.4211 97.2894 12.5608 96.6562 13.8817H96.5042C96.7068 12.768 96.8082 11.4988 96.8082 9.9189V4.79055C95.3137 4.76465 94.3259 4.99776 93.5914 5.46397ZM109.371 5.46397V22.688C109.371 25.0967 110.258 26.5472 112.588 26.5472C113.525 26.5472 114.311 26.3141 114.842 25.9774C115.349 25.3816 115.678 24.0607 115.526 23.0506C115.045 23.3873 114.437 23.5945 113.779 23.5945C113.044 23.5945 112.614 23.3614 112.614 22.1959V4.76465C111.094 4.76465 110.106 4.99776 109.371 5.46397Z" fill="#000DB5"></path><path d="M8.6119 26.3919C8.20663 26.7545 7.92801 27.143 7.80137 27.6093H12.4619C12.3099 27.1689 12.0567 26.7545 11.6514 26.3919H8.6119ZM12.9432 24.0609C12.5379 24.3199 12.082 24.553 11.6007 24.7602L11.4994 24.812L11.6007 24.8638C13.0192 25.7444 13.7284 26.884 13.7284 28.3863C13.7284 28.8007 14.0577 29.1374 14.4629 29.1374C14.8682 29.1374 15.1975 28.8007 15.1975 28.3863C15.1975 26.625 14.4629 25.1487 13.0192 24.035L12.9938 24.0091L12.9432 24.0609ZM7.77604 19.2692C7.92801 19.7354 8.1813 20.1239 8.58657 20.4866H11.6007C12.006 20.1239 12.2593 19.7354 12.4113 19.2692H7.77604ZM8.6119 16.3165C8.20663 16.6791 7.92801 17.0677 7.80137 17.5339H12.4619C12.3099 17.0936 12.0567 16.6791 11.6514 16.3165H8.6119ZM5.09115 8.20959C5.09115 7.71748 5.47109 7.32897 5.95234 7.32897C6.43359 7.32897 6.81353 7.71748 6.81353 8.20959C6.81353 8.7017 6.43359 9.09022 5.95234 9.09022C5.47109 9.09022 5.09115 8.6758 5.09115 8.20959ZM13.3991 8.20959C13.3991 7.71748 13.779 7.32897 14.2603 7.32897C14.7415 7.32897 15.1215 7.71748 15.1215 8.20959C15.1215 8.7017 14.7415 9.09022 14.2603 9.09022C13.779 9.09022 13.3991 8.6758 13.3991 8.20959ZM1.84903 7.76928C1.77304 8.10599 1.69705 8.4168 1.62106 8.5722C1.06382 10.0485 0.329279 10.722 0.329279 10.7479C0.151975 10.8515 0.0253291 11.0587 0 11.2659V11.4472C0 11.4731 0 11.499 0 11.5249C0.0759873 11.8098 0.303948 12.0429 0.607897 12.0688C4.48325 12.4314 6.66156 13.0012 8.10531 13.4156C6.07899 14.5812 5.04049 16.2388 5.04049 18.3627C5.04049 20.5384 6.12964 22.2219 8.25729 23.3874C6.12964 24.553 5.04049 26.2624 5.04049 28.4122C5.04049 28.8266 5.36977 29.1633 5.77504 29.1633C6.1803 29.1633 6.50958 28.8266 6.50958 28.4122C6.50958 25.848 8.56124 24.7602 10.1063 24.1645C10.1823 24.1386 10.2583 24.1127 10.3343 24.0868C10.8662 23.8795 11.3728 23.6723 11.8287 23.4392C14.0323 22.2737 15.1468 20.5642 15.1468 18.3368C15.1468 16.705 14.5136 15.3064 13.2725 14.2186L13.2471 14.1927H13.2218C12.6139 14.3481 12.0567 14.5035 11.5754 14.6589L11.4488 14.7107L11.5754 14.7884C12.9938 15.669 13.6777 16.8086 13.6777 18.3109C13.6777 20.8751 11.6261 21.9629 10.081 22.5327C8.53591 21.937 6.48425 20.8751 6.48425 18.3109C6.48425 15.7467 8.53591 14.6589 10.081 14.0632L10.1823 14.0373C10.5369 13.8819 11.0435 13.6746 11.9553 13.4156C13.4244 12.9753 15.6027 12.4055 19.6047 12.017C19.9087 11.9911 20.1366 11.7839 20.2126 11.4731C20.2886 11.1882 20.162 10.8774 19.9087 10.722C19.9087 10.722 19.1741 10.0226 18.6169 8.5463C18.5409 8.365 18.4902 8.08009 18.3889 7.74338C17.857 5.59361 16.5906 0.542969 10.1316 0.542969C3.64739 0.56887 2.38094 5.61952 1.84903 7.76928Z" fill="#000DB5"></path></svg></a></div></div><button aria-label="Navigation Menu" class="MobileNavigation_hamburgerMenuToggle__Mnn5q"><span class="MobileNavigation_hamburgerMenuTopBar__ywrEb"></span><span class="MobileNavigation_hamburgerMenuBottomBar__PCdsQ"></span></button></div></div></div></div></div><main class="null"><div class="EditorialHero_dark__k0Pw8"><section class="EditorialHero_editorialHeroContainer__aBUb_"><div class="EditorialHero_container__qpUMd"><h1 class="EditorialHero_headline__ZUw2M null null null">Customer Success</h1><div class="EditorialHero_body__GXhN1 EditorialHero_noButtonsMargin__6KHxH"><div class="EditorialHero_bodyTextWrapper__Domvd">Get expert guidance and support to ensure your R&D success </div></div></div></section></div><section class="TextAndMediaAsset_mainWrapper__oTQJH TextAndMediaAsset_imageRight__4bohK TextAndMediaAsset_noMarginRight__qkoWz"></section><section class="IconGridShowcase_white__9fr7m IconGridShowcase_useSectionColor__AIjPQ"><div class="IconGridShowcase_iconGridShowcase__cw8rL IconGridShowcase_iceBlueBg__SOqDM"><div class="IconGridShowcase_contentWrapper__bPtAe"><div class="IconGridShowcase_contentLeft__8BjVR"><h2 class="IconGridShowcase_title__2_883">Holistic support</h2><div class="IconGridShowcase_bodyText__l3Sp5">Benchling’s approach to Customer Success covers everything your R&D team needs to thrive</div></div><div class="IconGridShowcase_contentRight__lEY2u"><div class="IconGridShowcase_columnWrapper__7abjX"><ul class="IconGridShowcase_gridColumn__ZGkIy"><li class="IconGridShowcase_columnItem__VS1ZR"><figure class="IconGridShowcase_iconContainer__8PAqH IconGridShowcase_iconMarginBottom__R1i_t"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;padding-top:100%"></span><img uncompressed="false" alt="icon-benchling-2.svg" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="responsive" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img uncompressed="false" alt="icon-benchling-2.svg" loading="lazy" decoding="async" data-nimg="responsive" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" src="https://images.ctfassets.net/kzeezny59h5p/29qYZj2gctKRDPYkeaVp10/0c9dbb12d5a84d5bd90cc1fe687b2535/icon-benchling-2.svg"/></noscript></span></figure><h4>Product training</h4><div class="IconGridShowcase_body__aBo3A">Skill up your R&D team with flexible, tailored training options</div><div class="IconGridShowcase_linkWrapper__DLwev"></div></li><li class="IconGridShowcase_columnItem__VS1ZR"><figure class="IconGridShowcase_iconContainer__8PAqH IconGridShowcase_iconMarginBottom__R1i_t"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;padding-top:100%"></span><img uncompressed="false" alt="icon-product-support.svg" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="responsive" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img uncompressed="false" alt="icon-product-support.svg" loading="lazy" decoding="async" data-nimg="responsive" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" src="https://images.ctfassets.net/kzeezny59h5p/1azn4Fv9Of05KzPbwdkLUD/c1ce735946404537e49360c62095d339/icon-product-support.svg"/></noscript></span></figure><h4>Product support</h4><div class="IconGridShowcase_body__aBo3A">Get your technical questions answered quickly by knowledgeable product specialists</div><div class="IconGridShowcase_linkWrapper__DLwev"></div></li><li class="IconGridShowcase_columnItem__VS1ZR"><figure class="IconGridShowcase_iconContainer__8PAqH IconGridShowcase_iconMarginBottom__R1i_t"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;padding-top:100%"></span><img uncompressed="false" alt="teams" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="responsive" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img uncompressed="false" alt="teams" loading="lazy" decoding="async" data-nimg="responsive" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" src="https://images.ctfassets.net/kzeezny59h5p/6NHCWVswyVomSKnDuZazxT/1550873d8286b81270ad9b40567bb585/icon-teams.svg"/></noscript></span></figure><h4>Advisory services</h4><div class="IconGridShowcase_body__aBo3A">Put Benchling’s team of technical experts in your corner to drive long-term success</div><div class="IconGridShowcase_linkWrapper__DLwev"></div></li><li class="IconGridShowcase_columnItem__VS1ZR"><figure class="IconGridShowcase_iconContainer__8PAqH IconGridShowcase_iconMarginBottom__R1i_t"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;padding-top:100%"></span><img uncompressed="false" alt="icon-customer-success-management.svg" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="responsive" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%"/><noscript><img uncompressed="false" alt="icon-customer-success-management.svg" loading="lazy" decoding="async" data-nimg="responsive" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%" src="https://images.ctfassets.net/kzeezny59h5p/5aisOiDBF6nJp3Bd9jq0JN/fe1b8a9b25ca47ac27811a2c5ad14818/icon-customer-success-management.svg"/></noscript></span></figure><h4>Customer Success</h4><div class="IconGridShowcase_body__aBo3A">Partner with Benchling to take a data-driven approach to your success</div><div class="IconGridShowcase_linkWrapper__DLwev"></div></li></ul></div></div></div></div></section><section class="ComparisonTable_successSectionWrapper__SSZUk"><div class="ComparisonTable_successPackagesContainer___PM3Z"><h2>Success packages</h2><h5>Ensuring every customer gets responsive, proactive, and trusted support for their R&D</h5><div class="ComparisonTable_successPackageWrapper__tN1CI"><div class="ComparisonTable_successPackageItem__7yq4d"><div class="ComparisonTable_headerIcon__NdHq6"><svg width="64" height="65" viewBox="0 0 64 65" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M43.6218 14.4487H20V49.3578H43.6218V14.4487Z" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M24.8873 26.7832H30.0073" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M24.8873 33.416H30.0073" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M33.7309 26.7832H38.8509" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M24.8873 20.0342H30.0073" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M33.7309 20.1506H38.8509" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M33.7309 33.5325H38.8509" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M35.1273 39.3506H28.7273V49.3579H35.1273V39.3506Z" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><div class="ComparisonTable_packageTitle__MYIJ_">Standard</div><div class="ComparisonTable_bodyText__IECo_"><strong>Included</strong> with all licenses. Every Benchling license includes comprehensive support to keep your R&D running at full speed, all the time.</div><div class="ComparisonTable_checkmarkWrapper__PoPck"><div class="ComparisonTable_checkmark__DUAwZ"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><div class="ComparisonTable_checkmarkText__nq8Cx">Responsive product support across email, web, and Benchling applications</div></div><div class="ComparisonTable_checkmarkWrapper__PoPck"><div class="ComparisonTable_checkmark__DUAwZ"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><div class="ComparisonTable_checkmarkText__nq8Cx">Access to self-serve tools such as <a class="ComparisonTable_checkmarkTextLink__kf2_U" href="/learning-labs">Learning Labs</a> and <a class="ComparisonTable_checkmarkTextLink__kf2_U" href="https://help.benchling.com/hc/en-us">Help Center</a></div></div><div class="ComparisonTable_checkmarkWrapper__PoPck"><div class="ComparisonTable_checkmark__DUAwZ"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><div class="ComparisonTable_checkmarkText__nq8Cx">Best Practice guidance from Benchling's Customer Success team</div></div></div><div class="ComparisonTable_successPackageItem__7yq4d"><div class="ComparisonTable_headerIcon__NdHq6"><svg width="64" height="65" viewBox="0 0 64 65" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M52.5091 20.2668L34.8218 31.0887V49.3578H52.5091V20.2668Z" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M39.9418 33.8813H47.3891" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M39.9418 39.0015H47.3891" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M39.9418 44.0051H47.3891" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M34.8218 14.4487H11.2V49.3578H34.8218V14.4487Z" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M16.0873 26.7832H21.2073" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M16.0873 33.416H21.2073" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M24.8145 26.7832H30.0509" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M16.0873 20.0342H21.2073" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M24.8145 20.1506H30.0509" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M24.8145 33.5325H30.0509" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M26.2109 39.3506H19.8109V49.3579H26.2109V39.3506Z" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><div class="ComparisonTable_packageTitle__MYIJ_">Premier</div><div class="ComparisonTable_bodyText__IECo_"><strong>Premium support</strong> suited for high growth R&D organizations that value direct access to Benchling experts for technical, administrative, and customer success services.</div><div class="ComparisonTable_checkmarkWrapper__PoPck"><div class="ComparisonTable_checkmark__DUAwZ"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><div class="ComparisonTable_checkmarkText__nq8Cx">Faster support response times and custom product trainings</div></div><div class="ComparisonTable_checkmarkWrapper__PoPck"><div class="ComparisonTable_checkmark__DUAwZ"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><div class="ComparisonTable_checkmarkText__nq8Cx">Engagement with Technical Account Manager for administrative and optimization services</div></div><div class="ComparisonTable_checkmarkWrapper__PoPck"><div class="ComparisonTable_checkmark__DUAwZ"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><div class="ComparisonTable_checkmarkText__nq8Cx">Customer Success Manager to guide business reviews and success plans</div></div></div><div class="ComparisonTable_successPackageItem__7yq4d"><div class="ComparisonTable_headerIcon__NdHq6"><svg width="64" height="65" viewBox="0 0 64 65" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M60.8 20.2668L43.2291 31.0887V49.3578H60.8V20.2668Z" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M48.2327 33.8813H55.7964" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M48.2327 39.0015H55.7964" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M48.2327 44.0051H55.7964" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M43.1127 14.4487H19.4909V49.3578H43.1127V14.4487Z" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M24.3782 26.7832H29.6146" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M24.3782 33.416H29.6146" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M33.2218 26.7832H38.3418" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M24.3782 20.0342H29.6146" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M33.2218 20.1506H38.3418" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M33.2218 33.5325H38.3418" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M34.6182 39.3506H28.2182V49.3579H34.6182V39.3506Z" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M19.4909 26.7834H3.20001V49.358H19.4909V26.7834Z" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M8.32001 33.8816H14.4873" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M8.32001 39.0015H14.4873" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M8.32001 44.1216H14.4873" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M15.7673 23.2925H7.15637V26.7834H15.7673V23.2925Z" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><div class="ComparisonTable_packageTitle__MYIJ_">Enterprise Premier</div><div class="ComparisonTable_bodyText__IECo_"><strong>Our most comprehensive tier of support</strong> for larger, complex R&D organizations that want expanded access and partnership with Benchling experts</div><div class="ComparisonTable_checkmarkWrapper__PoPck"><div class="ComparisonTable_checkmark__DUAwZ"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><div class="ComparisonTable_checkmarkText__nq8Cx">24/7 product support and additional custom trainings</div></div><div class="ComparisonTable_checkmarkWrapper__PoPck"><div class="ComparisonTable_checkmark__DUAwZ"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><div class="ComparisonTable_checkmarkText__nq8Cx">Customer Success Manager and Technical Account Manager with increased frequency for all services</div></div><div class="ComparisonTable_checkmarkWrapper__PoPck"><div class="ComparisonTable_checkmark__DUAwZ"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><div class="ComparisonTable_checkmarkText__nq8Cx">Access to Enterprise Solutions Architect for technical reviews and additional optimization services</div></div></div></div></div></section><section class="ComparisonTable_sectionWrapper__2vp8v"><h2>Compare Success Packages</h2><div class="ComparisonTable_mobileNavSuccessPackages__qr_i5"><div class="ComparisonTable_mobileNavItem__5mAZq "><button class="ComparisonTable_tabButtonStyle__Qvjj0 ComparisonTable_activeTab__ZMBlf">Standard</button></div><div class="ComparisonTable_mobileNavItem__5mAZq "><button class="ComparisonTable_tabButtonStyle__Qvjj0 null">Premier</button></div><div class="ComparisonTable_mobileNavItem__5mAZq "><button class="ComparisonTable_tabButtonStyle__Qvjj0 null">Enterprise Premier</button></div></div><div class="ComparisonTable_comparisonTableContainer__evxb9"><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_iceBlueBg__PAo_r ComparisonTable_cellAlignLeft__Y2yLD"> </div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><div class="ComparisonTable_iconWrapper__aPd3S"><div class="ComparisonTable_icon__pCNFP"><svg width="64" height="65" viewBox="0 0 64 65" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M43.6218 14.4487H20V49.3578H43.6218V14.4487Z" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M24.8873 26.7832H30.0073" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M24.8873 33.416H30.0073" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M33.7309 26.7832H38.8509" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M24.8873 20.0342H30.0073" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M33.7309 20.1506H38.8509" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M33.7309 33.5325H38.8509" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M35.1273 39.3506H28.7273V49.3579H35.1273V39.3506Z" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><div class="ComparisonTable_header__G9Bl6">Standard</div></div></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><div class="ComparisonTable_iconWrapper__aPd3S"><div class="ComparisonTable_icon__pCNFP"><svg width="64" height="65" viewBox="0 0 64 65" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M52.5091 20.2668L34.8218 31.0887V49.3578H52.5091V20.2668Z" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M39.9418 33.8813H47.3891" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M39.9418 39.0015H47.3891" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M39.9418 44.0051H47.3891" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M34.8218 14.4487H11.2V49.3578H34.8218V14.4487Z" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M16.0873 26.7832H21.2073" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M16.0873 33.416H21.2073" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M24.8145 26.7832H30.0509" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M16.0873 20.0342H21.2073" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M24.8145 20.1506H30.0509" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M24.8145 33.5325H30.0509" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M26.2109 39.3506H19.8109V49.3579H26.2109V39.3506Z" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><div class="ComparisonTable_header__G9Bl6">Premier</div></div></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderBottom__Cyvbi"><div class="ComparisonTable_iconWrapper__aPd3S"><div class="ComparisonTable_icon__pCNFP"><svg width="64" height="65" viewBox="0 0 64 65" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M60.8 20.2668L43.2291 31.0887V49.3578H60.8V20.2668Z" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M48.2327 33.8813H55.7964" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M48.2327 39.0015H55.7964" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M48.2327 44.0051H55.7964" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M43.1127 14.4487H19.4909V49.3578H43.1127V14.4487Z" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M24.3782 26.7832H29.6146" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M24.3782 33.416H29.6146" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M33.2218 26.7832H38.3418" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M24.3782 20.0342H29.6146" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M33.2218 20.1506H38.3418" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M33.2218 33.5325H38.3418" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M34.6182 39.3506H28.2182V49.3579H34.6182V39.3506Z" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M19.4909 26.7834H3.20001V49.358H19.4909V26.7834Z" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M8.32001 33.8816H14.4873" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M8.32001 39.0015H14.4873" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M8.32001 44.1216H14.4873" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M15.7673 23.2925H7.15637V26.7834H15.7673V23.2925Z" stroke="#000DB5" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><div class="ComparisonTable_header__G9Bl6">Enterprise Premier</div></div></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Pricing</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><strong>Included</strong> with all Benchling licenses</span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><strong>Paid</strong> based on # of user licenses</span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderBottom__Cyvbi"><span class="ComparisonTable_contentwrapper__62ky9"><strong>Paid</strong> based on # of user licenses</span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Professional Services Discount</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9">0%</span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9">5%</span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderBottom__Cyvbi"><span class="ComparisonTable_contentwrapper__62ky9">10%</span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Product support via in-app, web, and email</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderBottom__Cyvbi"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Self-serve <a href="https://help.benchling.com/hc/en-us">Help Center</a></strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderBottom__Cyvbi"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Product Support coverage</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><strong>8</strong> hours<br/><strong>5</strong> days/week</span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><strong>24</strong> hours<br/><strong>5</strong> days/week<br/>Faster response time</span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderBottom__Cyvbi"><span class="ComparisonTable_contentwrapper__62ky9"><strong>24</strong> hours<br/><strong>7</strong> days/week<br/>Named Benchling Product Support Analyst</span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Access to <a href="https://www.benchling.com/learning-labs">Learning Labs</a> training content</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderBottom__Cyvbi"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Custom training courses</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9">Fee-based</span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderBottom__Cyvbi"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg> <svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Customer Success Management</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9">Foundational Customer Success Program</span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9">Customer Success Manager with <strong>monthly consultation</strong></span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderBottom__Cyvbi"><span class="ComparisonTable_contentwrapper__62ky9">Customer Success Manager with <strong>weekly consultation</strong></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Success plans and business reviews</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"> </span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderBottom__Cyvbi"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg> <svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Technical Account Manager for tenant configuration, maintenance, and management</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"> </span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderBottom__Cyvbi"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg> <svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Access to Optimization Services</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"> </span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderBottom__Cyvbi"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg> <svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Access to Named Enterprise Solutions Architect for technical roadmap reviews</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"> </span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"> </span></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderBottom__Cyvbi"><span class="ComparisonTable_contentwrapper__62ky9"><span class="ComparisonTable_checkmarkWrapper__PoPck"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></span></div></div></div><div class="ComparisonTable_comparisonTableContainerMobile__Nmb5j ComparisonTable_openTab__3vq2_"><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_iceBlueBg__PAo_r ComparisonTable_cellAlignLeft__Y2yLD"> </div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><div class="ComparisonTable_iconWrapper__aPd3S"><div class="ComparisonTable_header__G9Bl6">Standard</div></div></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Pricing</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><strong>Included</strong> with all Benchling licenses</span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Professional Services Discount</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9">0%</span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Product support via in-app, web, and email</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Self-serve <a href="https://help.benchling.com/hc/en-us">Help Center</a></strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Product Support coverage</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><strong>8</strong> hours<br/><strong>5</strong> days/week</span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Access to <a href="https://www.benchling.com/learning-labs">Learning Labs</a> training content</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Custom training courses</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9">Fee-based</span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Customer Success Management</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9">Foundational Customer Success Program</span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Success plans, business reviews, value assessments</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"> </span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Technical Account Manager for tenant configuration, maintenance, and management</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"> </span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Access to Optimization Services</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"> </span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Access to Named Enterprise Solutions Architect for technical roadmap reviews</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"> </span></div></div></div><div class="ComparisonTable_comparisonTableContainerMobile__Nmb5j ComparisonTable_closeTab__PqbCF"><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_iceBlueBg__PAo_r ComparisonTable_cellAlignLeft__Y2yLD"> </div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><div class="ComparisonTable_iconWrapper__aPd3S"><div class="ComparisonTable_header__G9Bl6">Premier</div></div></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Pricing</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><strong>Paid</strong> as a % of annual licensing spend</span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Professional Services Discount</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9">5%</span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Product support via in-app, web, and email</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Self-serve <a href="https://help.benchling.com/hc/en-us">Help Center</a></strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Product Support coverage</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><strong>24</strong> hours<br/><strong>5</strong> days/week<br/>Increased response time</span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Access to <a href="https://www.benchling.com/learning-labs">Learning Labs</a> training content</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Custom training courses</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Customer Success Management</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9">Customer Success Manager with <strong>monthly consultation</strong></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Success plans, business reviews, value assessments</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Technical Account Manager for tenant configuration, maintenance, and management</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Access to Optimization Services</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Access to Named Enterprise Solutions Architect for technical roadmap reviews</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"> </span></div></div></div><div class="ComparisonTable_comparisonTableContainerMobile__Nmb5j ComparisonTable_closeTab__PqbCF"><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_iceBlueBg__PAo_r ComparisonTable_cellAlignLeft__Y2yLD"> </div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><div class="ComparisonTable_iconWrapper__aPd3S"><div class="ComparisonTable_header__G9Bl6">Enterprise Premier</div></div></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Pricing</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><strong>Paid</strong> as a % of annual licensing spend</span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Professional Services Discount</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9">10%</span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Product support via in-app, web, and email</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Self-serve <a href="https://help.benchling.com/hc/en-us">Help Center</a></strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Product Support coverage</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><strong>24</strong> hours<br/><strong>7</strong> days/week<br/>Dedicated support queue</span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Access to <a href="https://www.benchling.com/learning-labs">Learning Labs</a> training content</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Custom training courses</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Customer Success Management</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9">Customer Success Manager with <strong>weekly consultation</strong></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Success plans, business reviews, value assessments</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Technical Account Manager for tenant configuration, maintenance, and management</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Access to Optimization Services</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div><div class="ComparisonTable_comparisonTableRow__nQ3LV"><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_cellAlignLeft__Y2yLD ComparisonTable_noBorderRightBottom__ETdgU"><strong>Access to Named Enterprise Solutions Architect for technical roadmap reviews</strong></div><div class="ComparisonTable_comparsionCell__vRy18 ComparisonTable_noBorderRightBottom__ETdgU"><span class="ComparisonTable_contentwrapper__62ky9"><svg width="12" height="9" viewBox="0 0 12 9" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 1L4.125 8L1 4.81818" stroke="#A9CAFB" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg></span></div></div></div></section><section class="TextAndMediaAsset_mainWrapper__oTQJH TextAndMediaAsset_noMarginLeft__U7Dvr"></section><section class="Stats_statsCarousel__0xrjk Stats_statsCarouselWhite__4AWNs lightGrayBg"><div class="Stats_statsCarouselContainer__HTb0i"><h3 class="Stats_statsCarouselTitle__dmjBe">Relentlessly focused on your success</h3><div class="Stats_statsCardContainer__7oRp_"><div class="Stats_statsCardWrapper__wHpt_ Stats_thirdWidth__EuJzX Stats_thirdWidth__EuJzX"><div class="Stats_statsCard__ix7CO"><div class="Stats_statsCardSection___9ERA"><h4 class="Stats_statsCardSectionTitle__xscYi">99%</h4></div><div class="Stats_statsCardSection___9ERA"><p class="Stats_statsCardSectionText__6B0py">customer retention rate</p></div></div></div><div class="Stats_statsCardWrapper__wHpt_ Stats_thirdWidth__EuJzX Stats_thirdWidth__EuJzX"><div class="Stats_statsCard__ix7CO"><div class="Stats_statsCardSection___9ERA"><h4 class="Stats_statsCardSectionTitle__xscYi">95%</h4></div><div class="Stats_statsCardSection___9ERA"><p class="Stats_statsCardSectionText__6B0py">post-implementation customer satisfaction rate</p></div></div></div><div class="Stats_statsCardWrapper__wHpt_ Stats_thirdWidth__EuJzX Stats_thirdWidth__EuJzX"><div class="Stats_statsCard__ix7CO"><div class="Stats_statsCardSection___9ERA"><h4 class="Stats_statsCardSectionTitle__xscYi">60%</h4></div><div class="Stats_statsCardSection___9ERA"><p class="Stats_statsCardSectionText__6B0py">improvement in overall product satisfaction</p></div></div></div></div></div></section><section class="PullQuote_pullQuote__ea_KQ PullQuote_center__3xUc1 PullQuote_iceBlueBg__1QqMm"><div class="PullQuote_container__H591e"><div class="PullQuote_wrapper__ExEXw"><figure class="PullQuote_figure__fKUA1"><blockquote class="PullQuote_blockquote__rixY9">At ElevateBio, we’re committed to powering the creation of innovative therapies for patients. When we think about the evolution of the cell and gene therapy industry and R&D, we not only look for new technologies but also for partners to help advance our processes as well. Benchling has continually provided us with expert delivery, support, and best practices, and has been a partner in our success with this platform.</blockquote><div class="PullQuote_author__ZCD8m null"><div class="PullQuote_image__ZxleK"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%2750%27%20height=%2750%27/%3e"/></span><img alt="Author image" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="Author image" loading="lazy" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://images.ctfassets.net/kzeezny59h5p/1cXiGp11CJr4qcn7bUZ5KO/55db34c5de444e7ebf2e9b049cdef576/2019-04-cherylene-plewa_2x.png"/></noscript></span></div><div class="PullQuote_content__W53IC"><figcaption class="PullQuote_figcaption__ObVpY PullQuote_hasImage__9qHPf">Cherylene Plewa<cite class="PullQuote_cite__aZdzT">Senior Vice President, Cellular Engineering, ElevateBio</cite></figcaption></div></div></figure></div></div></section><section class="RelatedContent24Up_module__dk4jy RelatedContent24Up_isContentResource__8eeOd"><div class="RelatedContent24Up_container__Qt53M"><h2 class="RelatedContent24Up_title__4ohOk">Related resources</h2><div class="RelatedContent24Up_cards__8DQEC"><div><article class="ContentResource_contentResource__qc1a9"><div class="ContentResource_linkWrapper__AmJ1A"><a class="BodyAnalytics" target="_self" href="/resources/customer-success-guide"><div class="ContentResource_figureWrapper__7MF7S"><figure class="ContentResource_image__t6iW_"><div class="ResponsiveImage_responsiveImageContainer__i7NMk"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="customer-success-guide-thumbnail.png" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="customer-success-guide-thumbnail.png" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="https://images.ctfassets.net/kzeezny59h5p/5raxexC0CaPGdkceN2rig8/a656b73fd6fcac82c6d18ed53dc87f69/customer-success-guide-thumbnail__1_.png"/></noscript></span></div></figure></div><h3 class="ContentResource_title__SnlJZ ContentResource_titleNoEyebrow__iky3w">Customer Success Packages Guide</h3><p class="ContentResource_bodyText__3KoMl">Learn about the tools, services, and expert guidance we offer to help you achieve the best outcomes with Benchling’s R&D Cloud.</p><button class="ContentResource_secondaryCta__jxdeY CTA_cta____AUa CTA_ctaSecondaryGray__nY9I1" variant="secondaryGray" tabindex="-1">Learn more</button></a></div></article></div><div><article class="ContentResource_contentResource__qc1a9"><div class="ContentResource_linkWrapper__AmJ1A"><a class="BodyAnalytics" target="_self" href="/learning-labs"><div class="ContentResource_figureWrapper__7MF7S"><figure class="ContentResource_image__t6iW_"><div class="ResponsiveImage_responsiveImageContainer__i7NMk"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="benchling-learning-labs-thumbnail.png" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="benchling-learning-labs-thumbnail.png" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="https://images.ctfassets.net/kzeezny59h5p/5CY6Ra5ycgk53IgAPQH5th/34ae7f5e51fbb0c77b99f3d8e22a242a/benchling-learning-labs-thumbnail.png"/></noscript></span></div></figure></div><h3 class="ContentResource_title__SnlJZ ContentResource_titleNoEyebrow__iky3w">Benchling Learning Labs</h3><p class="ContentResource_bodyText__3KoMl">Skill up and get your teams certified on Benchling with on-demand courses and role-specific learning plans.</p><button class="ContentResource_secondaryCta__jxdeY CTA_cta____AUa CTA_ctaSecondaryGray__nY9I1" variant="secondaryGray" tabindex="-1">Learn more</button></a></div></article></div><div><article class="ContentResource_contentResource__qc1a9"><div class="ContentResource_linkWrapper__AmJ1A"><a class="BodyAnalytics" target="_self" href="https://help.benchling.com/hc/en-us"><div class="ContentResource_figureWrapper__7MF7S"><figure class="ContentResource_image__t6iW_"><div class="ResponsiveImage_responsiveImageContainer__i7NMk"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="resource-support.jpg" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="resource-support.jpg" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="https://images.ctfassets.net/kzeezny59h5p/2AeEHXbr8mTIOOdijObVKQ/26d2b5043148ad1babcc72db4c7107d6/resource-support.jpg"/></noscript></span></div></figure></div><h3 class="ContentResource_title__SnlJZ ContentResource_titleNoEyebrow__iky3w">Already a customer?</h3><p class="ContentResource_bodyText__3KoMl">Let us know what we can help you with and our Customer Success team will be in touch. </p><button class="ContentResource_secondaryCta__jxdeY CTA_cta____AUa CTA_ctaSecondaryGray__nY9I1" variant="secondaryGray" tabindex="-1">Get support</button></a></div></article></div></div></div></section><div class="" id="ctaElement"><div class="CtaBreaker_ctaBreakerWrapper__pY8lq"><section class="CtaBreaker_ctaBreakerContainer__1QYlb"><div class="CtaBreaker_container__TxckZ"><div class="CtaBreaker_headerContainer__aW6rI"><div class="CtaBreaker_headerText__VdZPq"><p>Learn more about our success packages</p></div></div><div class="CtaBreaker_ctaContainer__soVpC"><a url="/request-demo" class="CtaBreaker_primaryCta__osVJg CTA_cta____AUa CTA_ctaPrimaryRoyalBlue__ivqhe" variant="primaryRoyalBlue" href="/request-demo">Contact sales</a><a target="_self" rel="noreferrer noopener" url="https://assets.ctfassets.net/kzeezny59h5p/5b5uIsmJmruGHsAZiiqKEM/6549e21f9e9448964784da789fece8de/Benchling_Customer_Success_Package_Guide.pdf" variant="secondaryGray" class="CtaBreaker_secondaryCta__sW7KZ CTA_cta____AUa CTA_ctaSecondaryGray__nY9I1" href="https://assets.ctfassets.net/kzeezny59h5p/5b5uIsmJmruGHsAZiiqKEM/6549e21f9e9448964784da789fece8de/Benchling_Customer_Success_Package_Guide.pdf">View guide</a></div><div data-aos="fade-up" data-aos-duration="1000" data-aos-once="true" data-aos-easing="ease-in" class="CtaBreaker_helixContainer__vLjVi"><div class="CtaBreaker_helixImage___9SDe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Helix Image" src="/assets/images/helix.svg" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/></span></div></div></div></section></div></div></main><footer class="Footer_footer__OYoYH footer"><div class="Footer_container__7AGDW"><div class="Footer_logoWrapper__Az2hK"><div class="Footer_logo__oqoeK"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Benchling Logo" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Benchling Logo" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="https://images.ctfassets.net/kzeezny59h5p/19VtFdG2y54MdEhV2z4lpT/b73d0c4af2242eebf32bcd3041a798d0/Logo.png"/></noscript></span></div><div class="Footer_address__a9mBY">680 Folsom St., 8th Floor San Francisco, CA 94107</div><div class="Footer_socialIconContainer__KRXRr"><a target="_self" rel="noreferrer noopener" variant="transparent" url="https://www.facebook.com/benchling" name="Facebook" class="Footer_socialIcon__l8cBS social-link CTA_cta____AUa CTA_ctaTransparent__ykA19" href="https://www.facebook.com/benchling"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Facebook" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Facebook" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="/assets/images/facebook-icon.svg"/></noscript></span></a><a target="_self" rel="noreferrer noopener" variant="transparent" url="https://www.linkedin.com/company/3769390" name="LinkedIn" class="Footer_socialIcon__l8cBS social-link CTA_cta____AUa CTA_ctaTransparent__ykA19" href="https://www.linkedin.com/company/3769390"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="LinkedIn" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="LinkedIn" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="/assets/images/linkedin-icon.svg"/></noscript></span></a><a target="_self" rel="noreferrer noopener" variant="transparent" url="https://twitter.com/benchling" name="Twitter" class="Footer_socialIcon__l8cBS social-link CTA_cta____AUa CTA_ctaTransparent__ykA19" href="https://twitter.com/benchling"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="Twitter" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="Twitter" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="/assets/images/x-icon.svg"/></noscript></span></a><a target="_self" rel="noreferrer noopener" variant="transparent" url="https://www.youtube.com/c/Benchling/videos" name="YouTube" class="Footer_socialIcon__l8cBS social-link CTA_cta____AUa CTA_ctaTransparent__ykA19" href="https://www.youtube.com/c/Benchling/videos"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="YouTube" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain"/><noscript><img alt="YouTube" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:contain" src="/assets/images/youtube-icon.svg"/></noscript></span></a></div><div class="Footer_ctaContainer__mKqRQ"><a class="Primary_primaryCta__UGjRq Primary_marginRight20__fcMQn" href="/contact-us">Contact us</a><a class="Secondary_secondaryCta__TBANq null" href="https://help.benchling.com/hc/en-us/requests/new">Support</a></div></div><div class="Footer_footerItemsContainer__oxdNS"><div class="Footer_footerItemsGroup__ti5We"><div class="Footer_footerItemsLabel__tQieK">Products</div><a url="/bioresearch" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/bioresearch">Benchling Bioresearch</a><a url="/bioprocess" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/bioprocess">Benchling Bioprocess</a><a url="/in-vivo" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/in-vivo">Benchling In Vivo</a><a url="/insights" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/insights">Benchling Insights</a><a url="/pipebio" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/pipebio">PipeBio</a><a url="/platform" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/platform">Platform Overview</a><a url="/connect" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/connect">Benchling Connect</a><a url="/validated-cloud" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/validated-cloud">Validated Cloud</a><a url="/developer-platform" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/developer-platform">Developer Platform</a><a url="/customer-success" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/customer-success">Customer Success Packages</a></div><div class="Footer_footerItemsGroup__ti5We"><div class="Footer_footerItemsLabel__tQieK">Solutions</div><a url="/solutions/biopharmaceutical" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/solutions/biopharmaceutical">Biopharmaceutical</a><a url="/solutions/industrial-biotech-rd" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/solutions/industrial-biotech-rd">Industrial Biotech</a><a url="/solutions/agritech-rd" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/solutions/agritech-rd">Agritech</a><a url="/solutions/antibodies-rd" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/solutions/antibodies-rd">Antibodies and Proteins</a><a url="/solutions/cell-therapy-rd" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/solutions/cell-therapy-rd">Cell Therapy</a><a url="/solutions/gene-therapy-rd" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/solutions/gene-therapy-rd">Gene Therapy</a><a url="/solutions/microbial-strains" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/solutions/microbial-strains">Microbial Strains</a><a url="/solutions/rna-therapeutics-rd" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/solutions/rna-therapeutics-rd">RNA Therapeutics </a></div><div class="Footer_footerItemsGroup__ti5We"><div class="Footer_footerItemsLabel__tQieK">Resources</div><a url="/whats-new" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/whats-new">What's New</a><a url="/blog" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/blog">Blog</a><a url="/content-library" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/content-library">Content Library</a><a url="/webinars" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/webinars">Webinars</a><a url="/demos" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/demos">Demos</a><a target="_self" rel="noreferrer noopener" url="https://help.benchling.com" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="https://help.benchling.com">Help Center</a><a target="_self" rel="noreferrer noopener" url="https://community.benchling.com/" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="https://community.benchling.com/">Community</a></div><div class="Footer_footerItemsGroup__ti5We"><div class="Footer_footerItemsLabel__tQieK">Company</div><a url="/about-us" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/about-us">About</a><a url="/careers" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/careers">Careers</a><a url="/life-at-benchling" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/life-at-benchling">Life at Benchling</a><a url="/university-recruiting" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/university-recruiting">University Recruiting</a><a url="/news" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/news">In the News</a><a url="/trust" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/trust">Trust</a><a url="/partnerships" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/partnerships">Partner Program</a><a target="_self" rel="noreferrer noopener" url="https://store.benchling.com/" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="https://store.benchling.com/">Benchling Swag</a></div><div class="Footer_footerItemsGroup__ti5We"><div class="Footer_footerItemsLabel__tQieK">Explore</div><a url="/ai" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/ai">Benchling Intelligence</a><a url="/customer-stories" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/customer-stories">Customer Stories</a><button url="" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link">2023 State of Tech in Biopharma Report</button><a url="/digital-assessment" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/digital-assessment">Digital Assessment Report</a><a url="/request-demo" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/request-demo">Request a Demo</a><a url="/pricing" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/pricing">Pricing</a><a url="/academic" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/academic">For Academics</a><a url="/startups" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/startups">Startups</a></div><div class="Footer_footerItemsGroup__ti5We"><div class="Footer_footerItemsLabel__tQieK">Learn More</div><a url="/features" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/features">Features</a><a url="/notebook" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/notebook">ELN Software</a><a url="/what-is-an-electronic-lab-notebook" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/what-is-an-electronic-lab-notebook">ELN Ebook</a><a url="/lims-software" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/lims-software">LIMS Software</a><a url="/lims-is-lims-the-right-solution#chapter-1" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/lims-is-lims-the-right-solution#chapter-1">LIMS Ebook</a><a url="/lims-for-pharma" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/lims-for-pharma">LIMS for Pharma</a><a url="/connected-lab" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/connected-lab">Connected Lab</a><a url="/crispr" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/crispr">CRISPR</a><a url="/primers" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/primers">Primers</a><a url="/alignments" class="Footer_footerItemsLinks__HeKKJ CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/alignments">Alignments</a></div></div></div></footer><div class="Footer_footerBottomLinks__3IaM6 footerBottomLinks"><div class="Footer_footerBottomLinksInner__2BpdT"><div class="Footer_leftContent__KXBxI"><span class="Footer_copyrightFooter__0G6TC">© Copyright 2025 Benchling. All Rights Reserved.</span></div><div class="Footer_legalPage__EcKW8"><a url="/legal" class="Footer_legalItems__e82SR CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/legal">Legal</a><a url="/privacy" class="Footer_legalItems__e82SR CTA_cta____AUa CTA_ctaLink__C9sBE" variant="link" href="/privacy">Privacy</a></div></div></div><script src="/_next/static/chunks/webpack-5771f9c709ce7d2b.js" async=""></script><script>(self.__next_f=self.__next_f||[]).push([0]);self.__next_f.push([2,null])</script><script>self.__next_f.push([1,"1:HL[\"/_next/static/css/eee311d16a3a2253.css\",\"style\"]\n2:HL[\"/_next/static/css/5202ba89378ead43.css\",\"style\"]\n3:HL[\"/_next/static/css/f76788cadc76491e.css\",\"style\"]\n4:HL[\"/_next/static/css/3ec704ccad2c7424.css\",\"style\"]\n5:HL[\"/_next/static/css/d6e8b325739c1301.css\",\"style\"]\n6:HL[\"/_next/static/css/f84c8b606bb61217.css\",\"style\"]\n7:HL[\"/_next/static/css/919eccf1551d65f7.css\",\"style\"]\n8:HL[\"/_next/static/css/c89c7e5f3796a967.css\",\"style\"]\n9:HL[\"/_next/static/css/bfba638f78a62157.css\",\"style\"]\na:HL[\"/_next/static/css/a53c0697661fa50a.css\",\"style\"]\nb:HL[\"/_next/static/css/9bf7128f833fc90a.css\",\"style\"]\nc:HL[\"/_next/static/css/fa2dedc9f5402065.css\",\"style\"]\nd:HL[\"/_next/static/css/9b52383ce4736f97.css\",\"style\"]\ne:HL[\"/_next/static/css/1c755b0b04ae31b1.css\",\"style\"]\nf:HL[\"/_next/static/css/ca245c98e696405d.css\",\"style\"]\n10:HL[\"/_next/static/css/9baf35725315184b.css\",\"style\"]\n11:HL[\"/_next/static/css/7e89b1993ae4e7ce.css\",\"style\"]\n12:HL[\"/_next/static/css/27a7a52394967df7.css\",\"style\"]\n"])</script><script>self.__next_f.push([1,"13:I[12846,[],\"\"]\n16:I[4707,[],\"\"]\n18:I[36423,[],\"\"]\n19:I[88003,[\"8003\",\"static/chunks/8003-43998d74bbe87e8d.js\",\"3185\",\"static/chunks/app/layout-a4929c97acb1444c.js\"],\"\"]\n1e:I[61060,[],\"\"]\n17:[\"slug\",\"customer-success\",\"d\"]\n1a:T57c,\n \"use strict\";\n !function() {\n var t = window.driftt = window.drift = window.driftt || [];\n if (!t.init) {\n if (t.invoked) return void (window.console \u0026\u0026 console.error \u0026\u0026 console.error(\"Drift snippet included twice.\"));\n t.invoked = !0, t.methods = [ \"identify\", \"config\", \"track\", \"reset\", \"debug\", \"show\", \"ping\", \"page\", \"hide\", \"off\", \"on\" ], \n t.factory = function(e) {\n return function() {\n var n = Array.prototype.slice.call(arguments);\n return n.unshift(e), t.push(n), t;\n };\n }, t.methods.forEach(function(e) {\n t[e] = t.factory(e);\n }), t.load = function(t) {\n var e = 3e5, n = Math.ceil(new Date() / e) * e, o = document.createElement(\"script\");\n o.type = \"text/javascript\", o.async = !0, o.crossorigin = \"anonymous\", o.src = \"https://js.driftt.com/include/\" + n + \"/\" + t + \".js\";\n var i = document.getElementsByTagName(\"script\")[0];\n i.parentNode.insertBefore(o, i);\n };\n }\n }();\n drift.SNIPPET_VERSION = '0.3.1';\n drift.load('bsez74mxeuiw');\n 1b:Te71,"])</script><script>self.__next_f.push([1,"\n window._vwo_code || (function() {\n var account_id=983814,\n version=2.1,\n settings_tolerance=2000,\n hide_element='body',\n hide_element_style = 'opacity:0 !important;filter:alpha(opacity=0) !important;background:none !important;transition:none !important;',\n /* DO NOT EDIT BELOW THIS LINE */\n f=false,w=window,d=document,v=d.querySelector('#vwoCode'),cK='_vwo_'+account_id+'_settings',cc={};try{var c=JSON.parse(localStorage.getItem('_vwo_'+account_id+'_config'));cc=c\u0026\u0026typeof c==='object'?c:{}}catch(e){}var stT=cc.stT==='session'?w.sessionStorage:w.localStorage;code={nonce:v\u0026\u0026v.nonce,use_existing_jquery:function(){return typeof use_existing_jquery!=='undefined'?use_existing_jquery:undefined},library_tolerance:function(){return typeof library_tolerance!=='undefined'?library_tolerance:undefined},settings_tolerance:function(){return cc.sT||settings_tolerance},hide_element_style:function(){return'{'+(cc.hES||hide_element_style)+'}'},hide_element:function(){if(performance.getEntriesByName('first-contentful-paint')[0]){return''}return typeof cc.hE==='string'?cc.hE:hide_element},getVersion:function(){return version},finish:function(e){if(!f){f=true;var t=d.getElementById('_vis_opt_path_hides');if(t)t.parentNode.removeChild(t);if(e)(new Image).src='https://dev.visualwebsiteoptimizer.com/ee.gif?a='+account_id+e}},finished:function(){return f},addScript:function(e){var t=d.createElement('script');t.type='text/javascript';if(e.src){t.src=e.src}else{t.text=e.text}v\u0026\u0026t.setAttribute('nonce',v.nonce);d.getElementsByTagName('head')[0].appendChild(t)},load:function(e,t){var n=this.getSettings(),i=d.createElement('script'),r=this;t=t||{};if(n){i.textContent=n;d.getElementsByTagName('head')[0].appendChild(i);if(!w.VWO||VWO.caE){stT.removeItem(cK);r.load(e)}}else{var o=new XMLHttpRequest;o.open('GET',e,true);o.withCredentials=!t.dSC;o.responseType=t.responseType||'text';o.onload=function(){if(t.onloadCb){return t.onloadCb(o,e)}if(o.status===200||o.status===304){_vwo_code.addScript({text:o.responseText})}else{_vwo_code.finish('\u0026e=loading_failure:'+e)}};o.onerror=function(){if(t.onerrorCb){return t.onerrorCb(e)}_vwo_code.finish('\u0026e=loading_failure:'+e)};o.send()}},getSettings:function(){try{var e=stT.getItem(cK);if(!e){return}e=JSON.parse(e);if(Date.now()\u003ee.e){stT.removeItem(cK);return}return e.s}catch(e){return}},init:function(){if(d.URL.indexOf('__vwo_disable__')\u003e-1)return;var e=this.settings_tolerance();w._vwo_settings_timer=setTimeout(function(){_vwo_code.finish();stT.removeItem(cK)},e);var t;if(this.hide_element()!=='body'){t=d.createElement('style');var n=this.hide_element(),i=n?n+this.hide_element_style():'',r=d.getElementsByTagName('head')[0];t.setAttribute('id','_vis_opt_path_hides');v\u0026\u0026t.setAttribute('nonce',v.nonce);t.setAttribute('type','text/css');if(t.styleSheet)t.styleSheet.cssText=i;else t.appendChild(d.createTextNode(i));r.appendChild(t)}else{t=d.getElementsByTagName('head')[0];var i=d.createElement('div');i.style.cssText='z-index: 2147483647 !important;position: fixed !important;left: 0 !important;top: 0 !important;width: 100% !important;height: 100% !important;background: white !important;display: block !important;';i.setAttribute('id','_vis_opt_path_hides');i.classList.add('_vis_hide_layer');t.parentNode.insertBefore(i,t.nextSibling)}var o=window._vis_opt_url||d.URL,s='https://dev.visualwebsiteoptimizer.com/j.php?a='+account_id+'\u0026u='+encodeURIComponent(o)+'\u0026vn='+version;if(w.location.search.indexOf('_vwo_xhr')!==-1){this.addScript({src:s})}else{this.load(s+'\u0026x=true')}}};w._vwo_code=code;code.init();})();\n "])</script><script>self.__next_f.push([1,"1f:[]\n"])</script><script>self.__next_f.push([1,"0:[\"$\",\"$L13\",null,{\"buildId\":\"KJq79XhSHrQ2wsU9wkPTw\",\"assetPrefix\":\"\",\"urlParts\":[\"\",\"customer-success\"],\"initialTree\":[\"\",{\"children\":[[\"slug\",\"customer-success\",\"d\"],{\"children\":[\"__PAGE__\",{}]}]},\"$undefined\",\"$undefined\",true],\"initialSeedData\":[\"\",{\"children\":[[\"slug\",\"customer-success\",\"d\"],{\"children\":[\"__PAGE__\",{},[[\"$L14\",\"$L15\",[[\"$\",\"link\",\"0\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/5202ba89378ead43.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"1\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/f76788cadc76491e.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"2\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/3ec704ccad2c7424.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"3\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/d6e8b325739c1301.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"4\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/f84c8b606bb61217.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"5\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/919eccf1551d65f7.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"6\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/c89c7e5f3796a967.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"7\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/bfba638f78a62157.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"8\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/a53c0697661fa50a.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"9\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/9bf7128f833fc90a.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"10\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/fa2dedc9f5402065.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"11\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/9b52383ce4736f97.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"12\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/1c755b0b04ae31b1.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"13\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/ca245c98e696405d.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"14\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/9baf35725315184b.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"15\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/7e89b1993ae4e7ce.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"16\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/27a7a52394967df7.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}]]],null],null]},[null,[\"$\",\"$L16\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\",\"$17\",\"children\"],\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L18\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":\"$undefined\",\"notFoundStyles\":\"$undefined\"}]],null]},[[[[\"$\",\"link\",\"0\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/eee311d16a3a2253.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}]],[\"$\",\"html\",null,{\"lang\":\"en\",\"children\":[[\"$\",\"head\",null,{\"children\":[[\"$\",\"link\",null,{\"rel\":\"icon\",\"href\":\"/favicon.ico\",\"sizes\":\"any\"}],[\"$\",\"link\",null,{\"rel\":\"icon\",\"href\":\"/icon.svg\",\"type\":\"image/svg+xml\"}],[\"$\",\"link\",null,{\"rel\":\"apple-touch-icon\",\"href\":\"/apple-touch-icon.png\"}],[\"$\",\"link\",null,{\"rel\":\"manifest\",\"href\":\"/manifest.webmanifest\"}],[\"$\",\"$L19\",null,{\"id\":\"drift-script\",\"strategy\":\"afterInteractive\",\"dangerouslySetInnerHTML\":{\"__html\":\"$1a\"}}],[\"$\",\"link\",null,{\"rel\":\"preconnect\",\"href\":\"https://dev.visualwebsiteoptimizer.com\"}],[\"$\",\"$L19\",null,{\"id\":\"vwoCode\",\"dangerouslySetInnerHTML\":{\"__html\":\"$1b\"}}],[\"$\",\"script\",null,{\"data-report-only\":\"off\",\"data-dismissed-view-state\":\"Closed\",\"data-tracker-overrides\":\"off\",\"src\":\"https://transcend-cdn.com/cm/54015a1d-a0da-4d87-ba52-cf7af8084ef6/airgap.js\",\"async\":true}],[\"$\",\"$L19\",null,{\"id\":\"gtm-script\",\"dangerouslySetInnerHTML\":{\"__html\":\"(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':\\nnew Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],\\nj=d.createElement(s),dl=l!='dataLayer'?'\u0026l='+l:'';j.async=true;j.src=\\n'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);\\n})(window,document,'script','dataLayer','GTM-NHPZDRV');\"}}],[\"$\",\"link\",null,{\"rel\":\"preload\",\"href\":\"/assets/fonts/Graphik-Regular-Web.woff2\",\"as\":\"font\",\"crossOrigin\":\"\"}],[\"$\",\"link\",null,{\"rel\":\"preload\",\"href\":\"/assets/fonts/Graphik-Semibold-Web.woff2\",\"as\":\"font\",\"crossOrigin\":\"\"}],[\"$\",\"link\",null,{\"rel\":\"preload\",\"href\":\"/assets/fonts/GT-America-Mono-Regular.woff2\",\"as\":\"font\",\"crossOrigin\":\"\"}],[\"$\",\"script\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"(function(){var a=window.mutiny=window.mutiny||{};if(!window.mutiny.client){a.client={_queue:{}};var b=[\\\"identify\\\",\\\"trackConversion\\\"];var c=[].concat(b,[\\\"defaultOptOut\\\",\\\"optOut\\\",\\\"optIn\\\"]);var d=function factory(c){return function(){for(var d=arguments.length,e=new Array(d),f=0;f\u003cd;f++){e[f]=arguments[f]}a.client._queue[c]=a.client._queue[c]||[];if(b.includes(c)){return new Promise(function(b,d){a.client._queue[c].push({args:e,resolve:b,reject:d});setTimeout(d,500)})}else{a.client._queue[c].push({args:e})}}};c.forEach(function(b){a.client[b]=d(b)})}})();\"}}],[\"$\",\"script\",null,{\"id\":\"airgap-script\",\"dangerouslySetInnerHTML\":{\"__html\":\"\\n self.airgap = {\\n suppressTelemetry: {\\n cookies: [\\n /^dd_cookie_test_/,\\n /^_gac_/,\\n /^amp_/,\\n /^_?tldtest_/,\\n /^Hm_ck_/,\\n /^mp_/,\\n /^dd_site_test_/,\\n /^_hp2_/,\\n /^visitor_id/,\\n ],\\n requests: [/^wss?:\\\\/+ws\\\\d+\\\\.hotjar\\\\.com(\\\\/|$)/],\\n },\\n };\"}}]]}],[\"$\",\"body\",null,{\"children\":[[\"$\",\"noscript\",null,{\"children\":[\"$\",\"iframe\",null,{\"title\":\"gtm\",\"src\":\"https://www.googletagmanager.com/ns.html?id=GTM-NHPZDRV\",\"height\":\"0\",\"width\":\"0\",\"style\":{\"display\":\"none\",\"visibility\":\"hidden\"}}]}],[\"$\",\"$L16\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\"],\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L18\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":\"$L1c\",\"notFoundStyles\":[[\"$\",\"link\",\"0\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/27a7a52394967df7.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"1\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/5202ba89378ead43.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"2\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/9b52383ce4736f97.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"3\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/d6e8b325739c1301.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"4\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/f76788cadc76491e.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"5\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/3ec704ccad2c7424.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"6\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/f84c8b606bb61217.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"7\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/919eccf1551d65f7.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"8\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/c89c7e5f3796a967.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"9\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/bfba638f78a62157.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"10\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/a53c0697661fa50a.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"11\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/9bf7128f833fc90a.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"12\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/fa2dedc9f5402065.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"13\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/1c755b0b04ae31b1.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"14\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/7e89b1993ae4e7ce.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"15\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/ca245c98e696405d.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}],[\"$\",\"link\",\"16\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/9baf35725315184b.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\"}]]}]]}]]}]],null],null],\"couldBeIntercepted\":false,\"initialHead\":[null,\"$L1d\"],\"globalErrorComponent\":\"$1e\",\"missingSlots\":\"$W1f\"}]\n"])</script><script>self.__next_f.push([1,"20:I[98394,[\"7326\",\"static/chunks/2626716e-b496a3b36b79551a.js\",\"8806\",\"static/chunks/e6b68d76-33fb02022f1c209e.js\",\"8943\",\"static/chunks/8627a13e-72dd887a40dbb464.js\",\"6990\",\"static/chunks/13b76428-8bc6f891f726115d.js\",\"8003\",\"static/chunks/8003-43998d74bbe87e8d.js\",\"3569\",\"static/chunks/3569-ea7dd66e6083c369.js\",\"2622\",\"static/chunks/2622-c5a36fb34665c0c1.js\",\"6042\",\"static/chunks/app/%5Bslug%5D/page-91302f3dc31af73d.js\"],\"default\"]\n21:I[72972,[\"7326\",\"static/chunks/2626716e-b496a3b36b79551a.js\",\"8806\",\"static/chunks/e6b68d76-33fb02022f1c209e.js\",\"8943\",\"static/chunks/8627a13e-72dd887a40dbb464.js\",\"6990\",\"static/chunks/13b76428-8bc6f891f726115d.js\",\"8003\",\"static/chunks/8003-43998d74bbe87e8d.js\",\"3569\",\"static/chunks/3569-ea7dd66e6083c369.js\",\"2622\",\"static/chunks/2622-c5a36fb34665c0c1.js\",\"6042\",\"static/chunks/app/%5Bslug%5D/page-91302f3dc31af73d.js\"],\"\"]\n22:I[65878,[\"7326\",\"static/chunks/2626716e-b496a3b36b79551a.js\",\"8806\",\"static/chunks/e6b68d76-33fb02022f1c209e.js\",\"8943\",\"static/chunks/8627a13e-72dd887a40dbb464.js\",\"6990\",\"static/chunks/13b76428-8bc6f891f726115d.js\",\"8003\",\"static/chunks/8003-43998d74bbe87e8d.js\",\"3569\",\"static/chunks/3569-ea7dd66e6083c369.js\",\"2622\",\"static/chunks/2622-c5a36fb34665c0c1.js\",\"6042\",\"static/chunks/app/%5Bslug%5D/page-91302f3dc31af73d.js\"],\"Image\"]\n"])</script><script>self.__next_f.push([1,"1c:[\"$\",\"$L20\",null,{\"globalSettings\":{\"siteName\":\"Benchling\",\"headerDarkBackground\":true,\"stickyBannerSignInCtaLabel\":\"Already a user? Sign in\",\"stickyBannerAnnouncement\":\"Benchling has acquired PipeBio to accelerate AI-powered antibody discovery.\",\"footerPrimaryCtaLabel\":\"Contact us\",\"footerSecondaryCtaLabel\":\"Support\",\"companyAddress\":\"680 Folsom St., 8th Floor\\nSan Francisco, CA 94107\",\"footerCopyright\":\"© Copyright 2023 Benchling. All Rights Reserved.\",\"siteLogo\":{\"url\":\"https://images.ctfassets.net/kzeezny59h5p/2zQji0me7vt4NC7nL4GhjC/1b1ac89dbb2941e33edd3d4dc6c3ac5e/Benchling_Logo.jpeg\"},\"footerLogo\":{\"url\":\"https://images.ctfassets.net/kzeezny59h5p/19VtFdG2y54MdEhV2z4lpT/b73d0c4af2242eebf32bcd3041a798d0/Logo.png\"},\"headerSecondaryCta\":{\"name\":\"Sign up\",\"linkType\":\"External\",\"url\":\"https://benchling.com/signup/welcome\",\"openInNewTab\":true,\"internalPage\":null},\"stickyBannerContactUs\":{\"name\":\"Contact Us\",\"linkType\":\"Internal\",\"url\":\"/contact-us\",\"openInNewTab\":false,\"internalPage\":null},\"stickyBannerSignInCtaLink\":{\"name\":\"Sign In\",\"linkType\":\"External\",\"internalPage\":null,\"url\":\"https://benchling.com/signin/welcome\",\"openInNewTab\":false},\"stickyBannerAnnouncementCta\":{\"name\":\"Learn more\",\"linkType\":\"Internal\",\"url\":\"https://www.benchling.com/blog/pipebio-joins-benchling?int_source=PromoBar\",\"openInNewTab\":false,\"internalPage\":null},\"footerPrimaryCtaLink\":{\"name\":\"Contact Us\",\"linkType\":\"Internal\",\"internalPage\":null,\"url\":\"/contact-us\"},\"footerSecondaryCtaLink\":{\"name\":\"Support\",\"linkType\":\"External\",\"internalPage\":null,\"url\":\"https://help.benchling.com/hc/en-us/requests/new\"},\"siteSocialsCollection\":{\"items\":[{\"socialType\":\"Facebook\",\"socialLink\":\"https://www.facebook.com/benchling\"},{\"socialType\":\"LinkedIn\",\"socialLink\":\"https://www.linkedin.com/company/3769390\"},{\"socialType\":\"Twitter\",\"socialLink\":\"https://twitter.com/benchling\"},{\"socialType\":\"YouTube\",\"socialLink\":\"https://www.youtube.com/c/Benchling/videos\"}]},\"footerLogoLink\":{\"name\":\"Home\",\"linkType\":\"Internal\",\"url\":null,\"internalPage\":{\"slug\":\"homepage\"}},\"footerTermsAndPrivacyCollection\":{\"items\":[{\"name\":\"Legal\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"legal\"}},{\"name\":\"Privacy\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"privacy\"}}]},\"headerPrimaryCta\":{\"name\":\"Request a Demo\",\"linkType\":\"External\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"request-demo\",\"content\":{\"__typename\":\"PageForm\"}}},\"footerLinksCollection\":{\"items\":[{\"name\":\"Products\",\"linkType\":\"Internal\",\"internalPage\":null,\"url\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Benchling Bioresearch\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"bioresearch\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Benchling Bioprocess\",\"linkType\":\"Internal\",\"url\":\"/bioprocess\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Benchling In Vivo\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"in-vivo\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Benchling Insights\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"insights\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"PipeBio\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"pipebio\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Platform Overview\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"platform\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Benchling Connect\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"connect\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Validated Cloud\",\"linkType\":\"Internal\",\"url\":\"/validated-cloud\",\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"validated-cloud\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Developer Platform\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"developer-platform\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Customer Success Packages\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"customer-success\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}}]}},{\"name\":\"Solutions\",\"linkType\":\"External\",\"internalPage\":null,\"url\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Biopharmaceutical\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"biopharmaceutical\",\"pageType\":\"Solution Landing\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Industrial Biotech\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"industrial-biotech-rd\",\"pageType\":\"Solution Landing\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Agritech\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"agritech-rd\",\"pageType\":\"Solution Landing\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Antibodies and Proteins\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"antibodies-rd\",\"pageType\":\"Solution Landing\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Cell Therapy\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"cell-therapy-rd\",\"pageType\":\"Solution Landing\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Gene Therapy\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"gene-therapy-rd\",\"pageType\":\"Solution Landing\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Microbial Strains\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"microbial-strains\",\"pageType\":\"Solution Landing\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"RNA Therapeutics \",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"rna-therapeutics-rd\",\"pageType\":\"Solution Landing\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}}]}},{\"name\":\"Resources\",\"linkType\":\"Internal\",\"internalPage\":null,\"url\":\"/\",\"subNavCollection\":{\"items\":[{\"name\":\"What's New\",\"linkType\":\"Internal\",\"url\":\"/whats-new\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Blog\",\"linkType\":\"Internal\",\"url\":\"/blog\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Content Library\",\"linkType\":\"Internal\",\"url\":\"/content-library\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Webinars\",\"linkType\":\"Internal\",\"url\":\"/webinars\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Demos\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"demos\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Help Center\",\"linkType\":\"External\",\"url\":\"https://help.benchling.com\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Community\",\"linkType\":\"Internal\",\"url\":\"https://community.benchling.com/\",\"internalPage\":null,\"openInNewTab\":false}]}},{\"name\":\"Company\",\"linkType\":\"Internal\",\"internalPage\":null,\"url\":null,\"subNavCollection\":{\"items\":[{\"name\":\"About\",\"linkType\":\"Internal\",\"url\":\"/about-us\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Careers\",\"linkType\":\"Internal\",\"url\":\"/careers\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Life at Benchling\",\"linkType\":\"Internal\",\"url\":\"/life-at-benchling\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"University Recruiting\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"university-recruiting\",\"pageType\":\"Careers\",\"content\":{\"__typename\":\"PageCareers\"}}},{\"name\":\"In the News\",\"linkType\":\"Internal\",\"url\":\"/news\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Trust\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"trust\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Partner Program\",\"linkType\":\"Internal\",\"url\":\"/partnerships\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Benchling Swag\",\"linkType\":\"Internal\",\"url\":\"https://store.benchling.com/\",\"internalPage\":null,\"openInNewTab\":false}]}},{\"name\":\"Explore\",\"linkType\":\"Internal\",\"internalPage\":null,\"url\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Benchling Intelligence\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"ai\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Customer Stories\",\"linkType\":\"Internal\",\"url\":\"/customer-stories\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"2023 State of Tech in Biopharma Report\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Digital Assessment Report\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"digital-assessment\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Request a Demo\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"request-demo\",\"pageType\":\"Form\",\"content\":{\"__typename\":\"PageForm\"}}},{\"name\":\"Pricing\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"pricing\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"For Academics\",\"linkType\":\"Internal\",\"url\":\"/academic\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Startups\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"startups\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}}]}},{\"name\":\"Learn More\",\"linkType\":\"Internal\",\"internalPage\":null,\"url\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Features\",\"linkType\":\"Internal\",\"url\":\"/features\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"ELN Software\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"notebook\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"ELN Ebook\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"what-is-an-electronic-lab-notebook\",\"pageType\":\"Chaptered Content Detail\",\"content\":{\"__typename\":\"PageChapteredContentDetail\"}}},{\"name\":\"LIMS Software\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"lims-software\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"LIMS Ebook\",\"linkType\":\"Internal\",\"url\":\"/lims-is-lims-the-right-solution#chapter-1\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"LIMS for Pharma\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"lims-for-pharma\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Connected Lab\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"connected-lab\",\"pageType\":\"Chaptered Content Detail\",\"content\":{\"__typename\":\"PageChapteredContentDetail\"}}},{\"name\":\"CRISPR\",\"linkType\":\"Internal\",\"url\":\"/crispr\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Primers\",\"linkType\":\"Internal\",\"url\":\"/primers\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Alignments\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"alignments\",\"pageType\":\"Product Detail\",\"content\":{\"__typename\":\"PageProductDetail\"}}}]}}]},\"headerNavigationCollection\":{\"items\":[{\"name\":\"Products\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Products\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Benchling Bioresearch\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"bioresearch\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Benchling Bioprocess\",\"linkType\":\"Internal\",\"url\":\"/bioprocess\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Benchling In Vivo\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"in-vivo\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Benchling Insights\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"insights\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"PipeBio\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"pipebio\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}}]}},{\"name\":\"Platform\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Platform Overview\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"platform\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Benchling Connect\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"connect\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Validated Cloud\",\"linkType\":\"Internal\",\"url\":\"/validated-cloud\",\"openInNewTab\":false,\"internalPage\":{\"slug\":\"validated-cloud\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Developer Platform\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"developer-platform\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Ecosystem\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"ecosystem\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}}]}},{\"name\":\"Features\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"ELN\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"notebook\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"LIMS\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"lims-software\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Molecular Biology\",\"linkType\":\"External\",\"url\":\"/molecular-biology\",\"openInNewTab\":false,\"internalPage\":null}]}},{\"name\":\"Success\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Customer Success Packages\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"customer-success\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Professional Services\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"services\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}}]}}]}},{\"name\":\"Solutions\",\"linkType\":\"Internal\",\"url\":\"/\",\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Overview\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Benchling Solutions\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"solutions\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}}]}},{\"name\":\"Industry\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Biopharmaceutical\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"biopharmaceutical\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Industrial Biotech\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"industrial-biotech-rd\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Agritech\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"agritech-rd\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}}]}},{\"name\":\"Scientific\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Antibodies and Proteins\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"antibodies-rd\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Cell Therapy\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"cell-therapy-rd\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Gene Therapy\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"gene-therapy-rd\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Microbial Strains\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"microbial-strains\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"RNA Therapeutics \",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"rna-therapeutics-rd\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}}]}},{\"name\":\"Innovator\",\"linkType\":\"External\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Startups\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"startups\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Academics\",\"linkType\":\"Internal\",\"url\":\"/academic\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Educators\",\"linkType\":\"Internal\",\"url\":\"/educators\",\"openInNewTab\":false,\"internalPage\":null}]}}]}},{\"name\":\"Customers\",\"linkType\":\"Internal\",\"url\":\"/customer-stories\",\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[]}},{\"name\":\"Resources\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Learn\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"What's New\",\"linkType\":\"Internal\",\"url\":\"/whats-new\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Blog\",\"linkType\":\"Internal\",\"url\":\"/blog\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Content Library\",\"linkType\":\"Internal\",\"url\":\"/content-library\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Webinars\",\"linkType\":\"Internal\",\"url\":\"/webinars\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Demos\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"demos\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}}]}},{\"name\":\"Connect\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Community\",\"linkType\":\"Internal\",\"url\":\"https://community.benchling.com/\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"User groups\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"user-groups\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Events\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"events\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}}]}},{\"name\":\"Training \u0026 Support\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Benchling Learning Labs\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"learning-labs\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Help Center\",\"linkType\":\"External\",\"url\":\"https://help.benchling.com\",\"openInNewTab\":false,\"internalPage\":null}]}}]}},{\"name\":\"Company\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Company\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"About\",\"linkType\":\"Internal\",\"url\":\"/about-us\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Leadership\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"leadership\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Trust\",\"linkType\":\"Internal\",\"url\":\"/trust\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"In the News\",\"linkType\":\"Internal\",\"url\":\"/news\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Partner Program\",\"linkType\":\"Internal\",\"url\":\"/partnerships\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Contact Us\",\"linkType\":\"Internal\",\"url\":\"/contact-us\",\"openInNewTab\":false,\"internalPage\":null}]}},{\"name\":\"Join Us\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Careers\",\"linkType\":\"Internal\",\"url\":\"/careers\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Life at Benchling\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"life-at-benchling\",\"content\":{\"__typename\":\"PageCareers\"}}},{\"name\":\"DEI\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"dei\",\"content\":{\"__typename\":\"PageCareers\"}}},{\"name\":\"University Recruiting\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"university-recruiting\",\"content\":{\"__typename\":\"PageCareers\"}}}]}}]}}]}},\"errorCode\":404,\"children\":[\"$\",\"div\",null,{\"className\":\"Error_errorWrapper__hBys4\",\"children\":[\"$\",\"section\",null,{\"className\":\"Error_errorContainer__DlP1N\",\"children\":[\"$\",\"div\",null,{\"className\":\"Error_container__ppNw6\",\"children\":[[\"$\",\"div\",null,{\"className\":\"Error_errorCode__fkkXw\",\"children\":404}],[\"$\",\"div\",null,{\"className\":\"Error_errorText__B_GYp\",\"children\":[[\"$\",\"div\",null,{\"className\":\"Error_headline__rm2E_\",\"children\":\"We can’t find that page.\"}],[\"$\",\"div\",null,{\"className\":\"Error_bodyText__UJxMd\",\"children\":\"The page you’re looking for may have been moved or deleted. Please check the URL and try again, or return to the home page.\"}],[\"$\",\"$L21\",null,{\"href\":\"/\",\"scroll\":true,\"url\":\"/\",\"className\":\"Error_button__i3WT_ CTA_cta____AUa CTA_ctaGreenBox__HV2jI\",\"variant\":\"greenBox\",\"children\":\"Return to Home\"}],[\"$\",\"div\",null,{\"className\":\"Error_image__JRtfh\",\"children\":[\"$\",\"$L22\",null,{\"priority\":true,\"width\":647,\"height\":278,\"src\":\"https://images.ctfassets.net/kzeezny59h5p/3qqTCjQzOQGLT4vMRJjOno/b4de7a269873067908fa65424105502f/404.svg\",\"alt\":\"Not found page image\"}]}]]}]]}]}]}]}]\n"])</script><script>self.__next_f.push([1,"23:I[81494,[\"7326\",\"static/chunks/2626716e-b496a3b36b79551a.js\",\"8806\",\"static/chunks/e6b68d76-33fb02022f1c209e.js\",\"8943\",\"static/chunks/8627a13e-72dd887a40dbb464.js\",\"6990\",\"static/chunks/13b76428-8bc6f891f726115d.js\",\"8003\",\"static/chunks/8003-43998d74bbe87e8d.js\",\"3569\",\"static/chunks/3569-ea7dd66e6083c369.js\",\"2622\",\"static/chunks/2622-c5a36fb34665c0c1.js\",\"6042\",\"static/chunks/app/%5Bslug%5D/page-91302f3dc31af73d.js\"],\"default\"]\n24:{\"name\":\"Customer Success - Compose: SEO\",\"title\":\"Customer Success \u0026 Support | Benchling\",\"description\":\"Get expert guidance and support to ensure your R\u0026D success on the Benchling platform. \",\"noIndex\":null,\"noFollow\":null,\"canonicalTag\":null}\n"])</script><script>self.__next_f.push([1,"15:[\"$\",\"$L23\",null,{\"ctaBreakerData\":[{\"ctaBreaker\":{\"__typename\":\"CtaBreaker\",\"sys\":{\"id\":\"5RT1E0Dd7Ue3XywqURjRex\"},\"header\":{\"json\":{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Learn more about our success packages\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"}},\"darkBackground\":false,\"variation\":\"CTA Breaker\",\"fileUpload\":null,\"secondaryCtaLink\":{\"name\":\"View guide\",\"linkType\":\"Internal\",\"internalPage\":null,\"url\":\"https://assets.ctfassets.net/kzeezny59h5p/5b5uIsmJmruGHsAZiiqKEM/6549e21f9e9448964784da789fece8de/Benchling_Customer_Success_Package_Guide.pdf\",\"openInNewTab\":false},\"primaryCtaLink\":{\"name\":\"Contact sales\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"useSliderForm\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"request-demo\",\"pageType\":\"Form\",\"content\":{\"__typename\":\"PageForm\"}}}}}],\"data\":{\"pageCollection\":{\"items\":[{\"name\":\"Customer Success\",\"title\":\"Customer Success\",\"slug\":\"customer-success\",\"socialShareImage\":null,\"topNavigation\":null,\"footer\":null,\"formSlider\":null,\"categoriesCollection\":{\"items\":[]},\"seo\":{\"name\":\"Customer Success - Compose: SEO\",\"title\":\"Customer Success \u0026 Support | Benchling\",\"description\":\"Get expert guidance and support to ensure your R\u0026D success on the Benchling platform. \",\"noIndex\":null,\"noFollow\":null,\"canonicalTag\":null},\"content\":{\"__typename\":\"PageEvergreenContent\",\"name\":\"Customer Success - Page: Evergreen Content\",\"useSplashEmbed\":null,\"hero\":{\"__typename\":\"ComponentHero\",\"sys\":{\"id\":\"SUCVny3Ayu21rxjJHLTKN\"}},\"openComponentAreaCollection\":{\"items\":[{\"__typename\":\"TextAndMediaAsset\",\"sys\":{\"id\":\"5ZL8bBMzXLUG1h0dmeD3Hg\"}},{\"__typename\":\"IconGridShowcase\",\"sys\":{\"id\":\"144EhfaFsb2cZXZn2KyWWt\"}},{\"__typename\":\"ComparisonTable\",\"sys\":{\"id\":\"7ABvQFXiPtk0E5UiYRe4DG\"}},{\"__typename\":\"TextAndMediaAsset\",\"sys\":{\"id\":\"3YrVtvGQQLwbhPdX0fcHYe\"}},{\"__typename\":\"Stats\",\"sys\":{\"id\":\"lnulYyvYlpi4DbM7AiqY5\"}},{\"__typename\":\"PullQuote\",\"sys\":{\"id\":\"7oGpecYMLxTe9vNpaWPUft\"}}]},\"recirculationCollection\":{\"items\":[{\"__typename\":\"RelatedContent24Up\",\"sys\":{\"id\":\"5PsOrWASF9nDZrnxE3EdzB\"}}]},\"ctaBreaker\":{\"__typename\":\"CtaBreaker\",\"sys\":{\"id\":\"5RT1E0Dd7Ue3XywqURjRex\"}}}}]}},\"formHero\":null,\"globalSettings\":{\"siteName\":\"Benchling\",\"headerDarkBackground\":true,\"stickyBannerSignInCtaLabel\":\"Already a user? Sign in\",\"stickyBannerAnnouncement\":\"Benchling has acquired PipeBio to accelerate AI-powered antibody discovery.\",\"footerPrimaryCtaLabel\":\"Contact us\",\"footerSecondaryCtaLabel\":\"Support\",\"companyAddress\":\"680 Folsom St., 8th Floor\\nSan Francisco, CA 94107\",\"footerCopyright\":\"© Copyright 2023 Benchling. All Rights Reserved.\",\"siteLogo\":{\"url\":\"https://images.ctfassets.net/kzeezny59h5p/2zQji0me7vt4NC7nL4GhjC/1b1ac89dbb2941e33edd3d4dc6c3ac5e/Benchling_Logo.jpeg\"},\"footerLogo\":{\"url\":\"https://images.ctfassets.net/kzeezny59h5p/19VtFdG2y54MdEhV2z4lpT/b73d0c4af2242eebf32bcd3041a798d0/Logo.png\"},\"headerSecondaryCta\":{\"name\":\"Sign up\",\"linkType\":\"External\",\"url\":\"https://benchling.com/signup/welcome\",\"openInNewTab\":true,\"internalPage\":null},\"stickyBannerContactUs\":{\"name\":\"Contact Us\",\"linkType\":\"Internal\",\"url\":\"/contact-us\",\"openInNewTab\":false,\"internalPage\":null},\"stickyBannerSignInCtaLink\":{\"name\":\"Sign In\",\"linkType\":\"External\",\"internalPage\":null,\"url\":\"https://benchling.com/signin/welcome\",\"openInNewTab\":false},\"stickyBannerAnnouncementCta\":{\"name\":\"Learn more\",\"linkType\":\"Internal\",\"url\":\"https://www.benchling.com/blog/pipebio-joins-benchling?int_source=PromoBar\",\"openInNewTab\":false,\"internalPage\":null},\"footerPrimaryCtaLink\":{\"name\":\"Contact Us\",\"linkType\":\"Internal\",\"internalPage\":null,\"url\":\"/contact-us\"},\"footerSecondaryCtaLink\":{\"name\":\"Support\",\"linkType\":\"External\",\"internalPage\":null,\"url\":\"https://help.benchling.com/hc/en-us/requests/new\"},\"siteSocialsCollection\":{\"items\":[{\"socialType\":\"Facebook\",\"socialLink\":\"https://www.facebook.com/benchling\"},{\"socialType\":\"LinkedIn\",\"socialLink\":\"https://www.linkedin.com/company/3769390\"},{\"socialType\":\"Twitter\",\"socialLink\":\"https://twitter.com/benchling\"},{\"socialType\":\"YouTube\",\"socialLink\":\"https://www.youtube.com/c/Benchling/videos\"}]},\"footerLogoLink\":{\"name\":\"Home\",\"linkType\":\"Internal\",\"url\":null,\"internalPage\":{\"slug\":\"homepage\"}},\"footerTermsAndPrivacyCollection\":{\"items\":[{\"name\":\"Legal\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"legal\"}},{\"name\":\"Privacy\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"privacy\"}}]},\"headerPrimaryCta\":{\"name\":\"Request a Demo\",\"linkType\":\"External\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"request-demo\",\"content\":{\"__typename\":\"PageForm\"}}},\"footerLinksCollection\":{\"items\":[{\"name\":\"Products\",\"linkType\":\"Internal\",\"internalPage\":null,\"url\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Benchling Bioresearch\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"bioresearch\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Benchling Bioprocess\",\"linkType\":\"Internal\",\"url\":\"/bioprocess\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Benchling In Vivo\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"in-vivo\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Benchling Insights\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"insights\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"PipeBio\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"pipebio\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Platform Overview\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"platform\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Benchling Connect\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"connect\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Validated Cloud\",\"linkType\":\"Internal\",\"url\":\"/validated-cloud\",\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"validated-cloud\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Developer Platform\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"developer-platform\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Customer Success Packages\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"customer-success\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}}]}},{\"name\":\"Solutions\",\"linkType\":\"External\",\"internalPage\":null,\"url\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Biopharmaceutical\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"biopharmaceutical\",\"pageType\":\"Solution Landing\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Industrial Biotech\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"industrial-biotech-rd\",\"pageType\":\"Solution Landing\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Agritech\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"agritech-rd\",\"pageType\":\"Solution Landing\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Antibodies and Proteins\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"antibodies-rd\",\"pageType\":\"Solution Landing\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Cell Therapy\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"cell-therapy-rd\",\"pageType\":\"Solution Landing\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Gene Therapy\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"gene-therapy-rd\",\"pageType\":\"Solution Landing\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Microbial Strains\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"microbial-strains\",\"pageType\":\"Solution Landing\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"RNA Therapeutics \",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"rna-therapeutics-rd\",\"pageType\":\"Solution Landing\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}}]}},{\"name\":\"Resources\",\"linkType\":\"Internal\",\"internalPage\":null,\"url\":\"/\",\"subNavCollection\":{\"items\":[{\"name\":\"What's New\",\"linkType\":\"Internal\",\"url\":\"/whats-new\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Blog\",\"linkType\":\"Internal\",\"url\":\"/blog\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Content Library\",\"linkType\":\"Internal\",\"url\":\"/content-library\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Webinars\",\"linkType\":\"Internal\",\"url\":\"/webinars\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Demos\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"demos\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Help Center\",\"linkType\":\"External\",\"url\":\"https://help.benchling.com\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Community\",\"linkType\":\"Internal\",\"url\":\"https://community.benchling.com/\",\"internalPage\":null,\"openInNewTab\":false}]}},{\"name\":\"Company\",\"linkType\":\"Internal\",\"internalPage\":null,\"url\":null,\"subNavCollection\":{\"items\":[{\"name\":\"About\",\"linkType\":\"Internal\",\"url\":\"/about-us\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Careers\",\"linkType\":\"Internal\",\"url\":\"/careers\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Life at Benchling\",\"linkType\":\"Internal\",\"url\":\"/life-at-benchling\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"University Recruiting\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"university-recruiting\",\"pageType\":\"Careers\",\"content\":{\"__typename\":\"PageCareers\"}}},{\"name\":\"In the News\",\"linkType\":\"Internal\",\"url\":\"/news\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Trust\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"trust\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Partner Program\",\"linkType\":\"Internal\",\"url\":\"/partnerships\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Benchling Swag\",\"linkType\":\"Internal\",\"url\":\"https://store.benchling.com/\",\"internalPage\":null,\"openInNewTab\":false}]}},{\"name\":\"Explore\",\"linkType\":\"Internal\",\"internalPage\":null,\"url\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Benchling Intelligence\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"ai\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Customer Stories\",\"linkType\":\"Internal\",\"url\":\"/customer-stories\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"2023 State of Tech in Biopharma Report\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Digital Assessment Report\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"digital-assessment\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Request a Demo\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"request-demo\",\"pageType\":\"Form\",\"content\":{\"__typename\":\"PageForm\"}}},{\"name\":\"Pricing\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"pricing\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"For Academics\",\"linkType\":\"Internal\",\"url\":\"/academic\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Startups\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"startups\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}}]}},{\"name\":\"Learn More\",\"linkType\":\"Internal\",\"internalPage\":null,\"url\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Features\",\"linkType\":\"Internal\",\"url\":\"/features\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"ELN Software\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"notebook\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"ELN Ebook\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"what-is-an-electronic-lab-notebook\",\"pageType\":\"Chaptered Content Detail\",\"content\":{\"__typename\":\"PageChapteredContentDetail\"}}},{\"name\":\"LIMS Software\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"lims-software\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"LIMS Ebook\",\"linkType\":\"Internal\",\"url\":\"/lims-is-lims-the-right-solution#chapter-1\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"LIMS for Pharma\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"lims-for-pharma\",\"pageType\":\"Evergreen Content\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Connected Lab\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"connected-lab\",\"pageType\":\"Chaptered Content Detail\",\"content\":{\"__typename\":\"PageChapteredContentDetail\"}}},{\"name\":\"CRISPR\",\"linkType\":\"Internal\",\"url\":\"/crispr\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Primers\",\"linkType\":\"Internal\",\"url\":\"/primers\",\"internalPage\":null,\"openInNewTab\":false},{\"name\":\"Alignments\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"__typename\":\"Page\",\"slug\":\"alignments\",\"pageType\":\"Product Detail\",\"content\":{\"__typename\":\"PageProductDetail\"}}}]}}]},\"headerNavigationCollection\":{\"items\":[{\"name\":\"Products\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Products\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Benchling Bioresearch\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"bioresearch\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Benchling Bioprocess\",\"linkType\":\"Internal\",\"url\":\"/bioprocess\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Benchling In Vivo\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"in-vivo\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Benchling Insights\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"insights\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"PipeBio\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"pipebio\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}}]}},{\"name\":\"Platform\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Platform Overview\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"platform\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Benchling Connect\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"connect\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Validated Cloud\",\"linkType\":\"Internal\",\"url\":\"/validated-cloud\",\"openInNewTab\":false,\"internalPage\":{\"slug\":\"validated-cloud\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Developer Platform\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"developer-platform\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Ecosystem\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"ecosystem\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}}]}},{\"name\":\"Features\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"ELN\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"notebook\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"LIMS\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"lims-software\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Molecular Biology\",\"linkType\":\"External\",\"url\":\"/molecular-biology\",\"openInNewTab\":false,\"internalPage\":null}]}},{\"name\":\"Success\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Customer Success Packages\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"customer-success\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Professional Services\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"services\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}}]}}]}},{\"name\":\"Solutions\",\"linkType\":\"Internal\",\"url\":\"/\",\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Overview\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Benchling Solutions\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"solutions\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}}]}},{\"name\":\"Industry\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Biopharmaceutical\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"biopharmaceutical\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Industrial Biotech\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"industrial-biotech-rd\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Agritech\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"agritech-rd\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}}]}},{\"name\":\"Scientific\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Antibodies and Proteins\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"antibodies-rd\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Cell Therapy\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"cell-therapy-rd\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Gene Therapy\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"gene-therapy-rd\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"Microbial Strains\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"microbial-strains\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}},{\"name\":\"RNA Therapeutics \",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"rna-therapeutics-rd\",\"content\":{\"__typename\":\"PageSolutionLanding\"}}}]}},{\"name\":\"Innovator\",\"linkType\":\"External\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Startups\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"startups\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Academics\",\"linkType\":\"Internal\",\"url\":\"/academic\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Educators\",\"linkType\":\"Internal\",\"url\":\"/educators\",\"openInNewTab\":false,\"internalPage\":null}]}}]}},{\"name\":\"Customers\",\"linkType\":\"Internal\",\"url\":\"/customer-stories\",\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[]}},{\"name\":\"Resources\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Learn\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"What's New\",\"linkType\":\"Internal\",\"url\":\"/whats-new\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Blog\",\"linkType\":\"Internal\",\"url\":\"/blog\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Content Library\",\"linkType\":\"Internal\",\"url\":\"/content-library\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Webinars\",\"linkType\":\"Internal\",\"url\":\"/webinars\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Demos\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"demos\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}}]}},{\"name\":\"Connect\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Community\",\"linkType\":\"Internal\",\"url\":\"https://community.benchling.com/\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"User groups\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"user-groups\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Events\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"events\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}}]}},{\"name\":\"Training \u0026 Support\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Benchling Learning Labs\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"learning-labs\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Help Center\",\"linkType\":\"External\",\"url\":\"https://help.benchling.com\",\"openInNewTab\":false,\"internalPage\":null}]}}]}},{\"name\":\"Company\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Company\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"About\",\"linkType\":\"Internal\",\"url\":\"/about-us\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Leadership\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"leadership\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}},{\"name\":\"Trust\",\"linkType\":\"Internal\",\"url\":\"/trust\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"In the News\",\"linkType\":\"Internal\",\"url\":\"/news\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Partner Program\",\"linkType\":\"Internal\",\"url\":\"/partnerships\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Contact Us\",\"linkType\":\"Internal\",\"url\":\"/contact-us\",\"openInNewTab\":false,\"internalPage\":null}]}},{\"name\":\"Join Us\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":null,\"subNavCollection\":{\"items\":[{\"name\":\"Careers\",\"linkType\":\"Internal\",\"url\":\"/careers\",\"openInNewTab\":false,\"internalPage\":null},{\"name\":\"Life at Benchling\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"life-at-benchling\",\"content\":{\"__typename\":\"PageCareers\"}}},{\"name\":\"DEI\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"dei\",\"content\":{\"__typename\":\"PageCareers\"}}},{\"name\":\"University Recruiting\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"internalPage\":{\"slug\":\"university-recruiting\",\"content\":{\"__typename\":\"PageCareers\"}}}]}}]}}]}},\"heroData\":{\"__typename\":\"ComponentHero\",\"sys\":{\"id\":\"SUCVny3Ayu21rxjJHLTKN\"},\"richTextSubBody\":null,\"richTextHeroBody\":null,\"variation\":\"Editorial Detail Hero\",\"heroH1\":\"Customer Success\",\"subHeader\":null,\"heroBody\":\"Get expert guidance and support to ensure your R\u0026D success\\n\",\"heroEyebrowLink\":null,\"image\":null,\"loopingMediaAsset\":null,\"embeddedVideo\":null,\"wistiaVideoId\":null,\"playIconColor\":null,\"darkBackground\":true,\"primaryCta\":null,\"secondaryCta\":null,\"companyName\":null,\"mediaUpload\":null,\"sectionBgColor\":null,\"thankYouUrl\":null,\"messageType\":null,\"formHeader\":null,\"form\":null,\"submitValue\":null,\"heroSubBody\":null,\"heroImage\":null,\"logoPickerCollection\":{\"items\":[]},\"wordmarkImage\":null,\"heroBanner\":null,\"categoriesData\":{}},\"jobListingData\":null,\"openModuleData\":[{\"textAndMediaAsset\":{\"__typename\":\"TextAndMediaAsset\",\"sys\":{\"id\":\"5ZL8bBMzXLUG1h0dmeD3Hg\"},\"darkBackground\":false,\"alignmentStyles\":\"Right\",\"sectionBgColor\":null,\"eyebrow\":null,\"sectionTitle\":\"Our approach to your success\",\"subHeader\":null,\"anchorImage\":false,\"removeSectionPadding\":false,\"centerAlignText\":false,\"addTopPadding\":false,\"addTopBottomPadding\":null,\"alignLogosLeft\":false,\"imageZoom\":null,\"wistiaId\":null,\"topComponentPadding\":null,\"bottomComponentPadding\":null,\"featureBanner\":null,\"primaryCtaLink\":null,\"loopingMediaAsset\":null,\"videoEmbedded\":null,\"logoPickerCollection\":{\"items\":[]},\"socialWallCollection\":{\"items\":[]},\"quote\":null,\"quoteAuthor\":null,\"quoteAuthorDepartment\":null,\"quoteLeadershipPrinciple\":null,\"icon\":null,\"image\":{\"url\":\"https://images.ctfassets.net/kzeezny59h5p/3b9jcOyltJ8cBRZ1E9qMSm/8040d4c4aab81b7bb20238eb728d9842/our-approach-to-success.jpg\",\"title\":\"our-approach-to-success.jpg\",\"width\":1920,\"height\":1080},\"secondaryCta\":{\"name\":\"View guide\",\"linkType\":\"Internal\",\"internalPage\":null,\"url\":\"https://assets.ctfassets.net/kzeezny59h5p/5b5uIsmJmruGHsAZiiqKEM/6549e21f9e9448964784da789fece8de/Benchling_Customer_Success_Package_Guide.pdf\",\"openInNewTab\":false,\"ytVideoId\":null,\"linkNoFollow\":true},\"textMediaBodyCopy\":{\"json\":{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Whether you're an established global biotechnology company, a newly-formed startup, or anywhere in between, we want you to succeed with Benchling. Our Customer Experience team understands your R\u0026D and knows what it takes to design, implement, and support cloud-based solutions for biotechnology. We’ll make sure you start your Benchling journey with a trusted solution, and be there with you every step of the way forward.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"},\"links\":{\"assets\":{\"hyperlink\":[],\"block\":[]},\"entries\":{\"block\":[],\"hyperlink\":[]}}}}},{\"iconGridShowcase\":{\"__typename\":\"IconGridShowcase\",\"sys\":{\"id\":\"144EhfaFsb2cZXZn2KyWWt\"},\"richTextBodyCopy\":null,\"backgroundColor\":\"White\",\"sectionTitle\":\"Holistic support\",\"bodyText\":\"Benchling’s approach to Customer Success covers everything your R\u0026D team needs to thrive\",\"splitContent\":false,\"tertiaryCtaLabel\":null,\"tertiaryCtaLink\":null,\"iconGridCollection\":{\"items\":[]},\"secondaryCta\":null,\"sectionBgColor\":{\"name\":\"Ice Blue\",\"styleClassName\":\"iceBlueBg\"},\"customColumnCollection\":{\"items\":[{\"title\":\"Product training\",\"body\":\"Skill up your R\u0026D team with flexible, tailored training options\",\"textLinksCollection\":{\"items\":[]},\"tertiaryCtaLink\":null,\"icon\":{\"name\":\"Integrate\",\"mediaUpload\":{\"url\":\"https://images.ctfassets.net/kzeezny59h5p/29qYZj2gctKRDPYkeaVp10/0c9dbb12d5a84d5bd90cc1fe687b2535/icon-benchling-2.svg\",\"title\":\"icon-benchling-2.svg\"}}},{\"title\":\"Product support\",\"body\":\"Get your technical questions answered quickly by knowledgeable product specialists\",\"textLinksCollection\":{\"items\":[]},\"tertiaryCtaLink\":null,\"icon\":{\"name\":\"Product-support-large\",\"mediaUpload\":{\"url\":\"https://images.ctfassets.net/kzeezny59h5p/1azn4Fv9Of05KzPbwdkLUD/c1ce735946404537e49360c62095d339/icon-product-support.svg\",\"title\":\"icon-product-support.svg\"}}},{\"title\":\"Advisory services\",\"body\":\"Put Benchling’s team of technical experts in your corner to drive long-term success\",\"textLinksCollection\":{\"items\":[]},\"tertiaryCtaLink\":null,\"icon\":{\"name\":\"Share Data Teams\",\"mediaUpload\":{\"url\":\"https://images.ctfassets.net/kzeezny59h5p/6NHCWVswyVomSKnDuZazxT/1550873d8286b81270ad9b40567bb585/icon-teams.svg\",\"title\":\"teams\"}}},{\"title\":\"Customer Success\",\"body\":\"Partner with Benchling to take a data-driven approach to your success\",\"textLinksCollection\":{\"items\":[]},\"tertiaryCtaLink\":null,\"icon\":{\"name\":\"customer-success-management-large\",\"mediaUpload\":{\"url\":\"https://images.ctfassets.net/kzeezny59h5p/5aisOiDBF6nJp3Bd9jq0JN/fe1b8a9b25ca47ac27811a2c5ad14818/icon-customer-success-management.svg\",\"title\":\"icon-customer-success-management.svg\"}}}]}}},{\"comparisonTable\":{\"__typename\":\"ComparisonTable\",\"sys\":{\"id\":\"7ABvQFXiPtk0E5UiYRe4DG\"}}},{\"textAndMediaAsset\":{\"__typename\":\"TextAndMediaAsset\",\"sys\":{\"id\":\"3YrVtvGQQLwbhPdX0fcHYe\"},\"darkBackground\":false,\"alignmentStyles\":\"Left\",\"sectionBgColor\":null,\"eyebrow\":null,\"sectionTitle\":\"In-App Support puts live help at your users’ fingertips\",\"subHeader\":null,\"anchorImage\":false,\"removeSectionPadding\":false,\"centerAlignText\":false,\"addTopPadding\":false,\"addTopBottomPadding\":null,\"alignLogosLeft\":false,\"imageZoom\":null,\"wistiaId\":null,\"topComponentPadding\":null,\"bottomComponentPadding\":null,\"featureBanner\":null,\"primaryCtaLink\":null,\"secondaryCta\":null,\"loopingMediaAsset\":null,\"videoEmbedded\":null,\"logoPickerCollection\":{\"items\":[]},\"socialWallCollection\":{\"items\":[]},\"quote\":null,\"quoteAuthor\":null,\"quoteAuthorDepartment\":null,\"quoteLeadershipPrinciple\":null,\"icon\":null,\"image\":{\"url\":\"https://images.ctfassets.net/kzeezny59h5p/2LToZvKb4HzeaI7Ju4BKAo/2aac3f3e826ddfc3d4f06fbff6083899/in-app-support.jpg\",\"title\":\"in-app-support.jpg\",\"width\":1920,\"height\":1080},\"textMediaBodyCopy\":{\"json\":{\"nodeType\":\"document\",\"data\":{},\"content\":[{\"nodeType\":\"unordered-list\",\"data\":{},\"content\":[{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"In-app support chat provides direct access to our customer support team.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Service-level agreement ensures timely response to any questions.\",\"marks\":[],\"data\":{}}]}]},{\"nodeType\":\"list-item\",\"data\":{},\"content\":[{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"Our SaaS approach and agile development model ensure fixes are rolled out ASAP, without any downtime.\",\"marks\":[],\"data\":{}}]}]}]},{\"nodeType\":\"paragraph\",\"data\":{},\"content\":[{\"nodeType\":\"text\",\"value\":\"\",\"marks\":[],\"data\":{}}]}]},\"links\":{\"entries\":{\"block\":[],\"hyperlink\":[]},\"assets\":{\"hyperlink\":[],\"block\":[]}}}}},{\"stats\":{\"__typename\":\"Stats\",\"sys\":{\"id\":\"lnulYyvYlpi4DbM7AiqY5\"},\"backgroundColor\":\"White\",\"sectionH3Title\":\"Relentlessly focused on your success\",\"disclaimer\":null,\"statBlockTitle1\":\"99%\",\"statBlockSubTitle1\":null,\"statBlockHeadline1\":null,\"statBlockBody1\":\"customer retention rate\",\"statBlockTitle2\":\"95%\",\"statBlockSubTitle2\":null,\"statBlockHeadline2\":null,\"statBlockBody2\":\"post-implementation customer satisfaction rate\",\"statBlockTitle3\":\"60%\",\"statBlockSubTitle3\":null,\"statBlockHeadline3\":null,\"statBlockBody3\":\"improvement in overall product satisfaction\",\"sectionBgColor\":{\"name\":\"Light Gray Bg\",\"styleClassName\":\"lightGrayBg\"}}},{\"pullQuote\":{\"__typename\":\"PullQuote\",\"sys\":{\"id\":\"7oGpecYMLxTe9vNpaWPUft\"},\"quoteAlignment\":\"Center\",\"primaryCta\":null,\"logoPickerCollection\":{\"items\":[]},\"sectionBgColor\":{\"name\":\"Ice Blue\",\"styleClassName\":\"iceBlueBg\"},\"pullQuoteCollection\":{\"items\":[{\"pullQuoteCopy\":\"At ElevateBio, we’re committed to powering the creation of innovative therapies for patients. When we think about the evolution of the cell and gene therapy industry and R\u0026D, we not only look for new technologies but also for partners to help advance our processes as well. Benchling has continually provided us with expert delivery, support, and best practices, and has been a partner in our success with this platform.\",\"people\":{\"name\":\"Cherylene Plewa\",\"title\":\"Senior Vice President, Cellular Engineering, ElevateBio\",\"image\":{\"url\":\"https://images.ctfassets.net/kzeezny59h5p/1cXiGp11CJr4qcn7bUZ5KO/55db34c5de444e7ebf2e9b049cdef576/2019-04-cherylene-plewa_2x.png\"}}}]}}}],\"pageType\":\"PageEvergreenContent\",\"preview\":\"$undefined\",\"recirculationCollectionData\":[{\"relatedContent24Up\":{\"__typename\":\"RelatedContent24Up\",\"sys\":{\"id\":\"5PsOrWASF9nDZrnxE3EdzB\"},\"sectionH3Title\":\"Related resources\",\"blogArticleCardCollection\":{\"items\":[]},\"peopleCardCollection\":{\"items\":[]},\"background\":\"White\",\"variation\":\"Content Resource Cards\",\"removeTopPadding\":null,\"sectionBgColor\":null,\"contentResourceCardCollection\":{\"items\":[{\"__typename\":\"ContentResourceCard\",\"primaryTopicEyebrow\":null,\"contentResourceHeadline\":\"Customer Success Packages Guide\",\"contentResourceSummary\":\"Learn about the tools, services, and expert guidance we offer to help you achieve the best outcomes with Benchling’s R\u0026D Cloud.\",\"ytVideoId\":null,\"isWideImage\":true,\"readMoreCta\":null,\"contentResourcePrimaryMediaAsset\":{\"url\":\"https://images.ctfassets.net/kzeezny59h5p/5raxexC0CaPGdkceN2rig8/a656b73fd6fcac82c6d18ed53dc87f69/customer-success-guide-thumbnail__1_.png\",\"contentType\":\"image/png\",\"title\":\"customer-success-guide-thumbnail.png\"},\"secondaryCta\":{\"name\":\"Learn more\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"ytVideoId\":null,\"internalPage\":{\"slug\":\"customer-success-guide\",\"content\":{\"__typename\":\"PageResources\"}}}},{\"__typename\":\"ContentResourceCard\",\"primaryTopicEyebrow\":null,\"contentResourceHeadline\":\"Benchling Learning Labs\",\"contentResourceSummary\":\"Skill up and get your teams certified on Benchling with on-demand courses and role-specific learning plans.\",\"ytVideoId\":null,\"isWideImage\":true,\"readMoreCta\":null,\"contentResourcePrimaryMediaAsset\":{\"url\":\"https://images.ctfassets.net/kzeezny59h5p/5CY6Ra5ycgk53IgAPQH5th/34ae7f5e51fbb0c77b99f3d8e22a242a/benchling-learning-labs-thumbnail.png\",\"contentType\":\"image/png\",\"title\":\"benchling-learning-labs-thumbnail.png\"},\"secondaryCta\":{\"name\":\"Learn more\",\"linkType\":\"Internal\",\"url\":null,\"openInNewTab\":false,\"ytVideoId\":null,\"internalPage\":{\"slug\":\"learning-labs\",\"content\":{\"__typename\":\"PageEvergreenContent\"}}}},{\"__typename\":\"ContentResourceCard\",\"primaryTopicEyebrow\":null,\"contentResourceHeadline\":\"Already a customer?\",\"contentResourceSummary\":\"Let us know what we can help you with and our Customer Success team will be in touch.\\n\",\"ytVideoId\":null,\"isWideImage\":true,\"readMoreCta\":null,\"contentResourcePrimaryMediaAsset\":{\"url\":\"https://images.ctfassets.net/kzeezny59h5p/2AeEHXbr8mTIOOdijObVKQ/26d2b5043148ad1babcc72db4c7107d6/resource-support.jpg\",\"contentType\":\"image/jpeg\",\"title\":\"resource-support.jpg\"},\"secondaryCta\":{\"name\":\"Get support\",\"linkType\":\"Internal\",\"internalPage\":null,\"url\":\"https://help.benchling.com/hc/en-us\",\"openInNewTab\":false,\"ytVideoId\":null}}]}}}],\"recirculationData\":null,\"seo\":\"$24\",\"tableOfContentsCollectionData\":null,\"title\":\"Customer Success - Page: Evergreen Content\",\"featuredImage\":null,\"featuredSummary\":\"\",\"footerType\":null,\"navigationType\":null,\"formSlider\":null,\"useSplashEmbed\":null}]\n"])</script><script>self.__next_f.push([1,"1d:[[\"$\",\"meta\",\"0\",{\"name\":\"viewport\",\"content\":\"width=device-width, initial-scale=1\"}],[\"$\",\"meta\",\"1\",{\"charSet\":\"utf-8\"}],[\"$\",\"title\",\"2\",{\"children\":\"Customer Success \u0026 Support | Benchling\"}],[\"$\",\"meta\",\"3\",{\"name\":\"description\",\"content\":\"Get expert guidance and support to ensure your R\u0026D success on the Benchling platform. \"}],[\"$\",\"meta\",\"4\",{\"name\":\"robots\",\"content\":\"index, follow, nocache\"}],[\"$\",\"meta\",\"5\",{\"name\":\"googlebot\",\"content\":\"index, follow\"}],[\"$\",\"link\",\"6\",{\"rel\":\"canonical\",\"href\":\"https://www.benchling.com/customer-success\"}],[\"$\",\"meta\",\"7\",{\"property\":\"og:title\",\"content\":\"Customer Success \u0026 Support | Benchling\"}],[\"$\",\"meta\",\"8\",{\"property\":\"og:description\",\"content\":\"Get expert guidance and support to ensure your R\u0026D success on the Benchling platform. \"}],[\"$\",\"meta\",\"9\",{\"property\":\"og:image\",\"content\":\"https://www.benchling.com/assets/images/benchling.com.png\"}],[\"$\",\"meta\",\"10\",{\"property\":\"og:image:width\",\"content\":\"1200\"}],[\"$\",\"meta\",\"11\",{\"property\":\"og:image:height\",\"content\":\"630\"}],[\"$\",\"meta\",\"12\",{\"name\":\"twitter:card\",\"content\":\"summary_large_image\"}],[\"$\",\"meta\",\"13\",{\"name\":\"twitter:creator\",\"content\":\"@benchling\"}],[\"$\",\"meta\",\"14\",{\"name\":\"twitter:title\",\"content\":\"Customer Success \u0026 Support | Benchling\"}],[\"$\",\"meta\",\"15\",{\"name\":\"twitter:description\",\"content\":\"Get expert guidance and support to ensure your R\u0026D success on the Benchling platform. \"}],[\"$\",\"meta\",\"16\",{\"name\":\"twitter:image\",\"content\":\"https://www.benchling.com/assets/images/benchling.com.png\"}]]\n14:null\n"])</script></body></html>