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Cookies | Government.nl
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This page explains what cookies Government.nl uses and for what purpose.</p></div> <h2>Cookies do not contain personal details</h2> <p>A cookie is a small text file with a unique number. When you visit a website, the website will often place cookies on your computer, tablet or smartphone. The cookies used by Government.nl do not contain personal data. This means you can use the website anonymously.</p><h2>Purpose of cookies: improving the website</h2> <p>Government.nl uses analytical cookies to monitor and understand how visitors use the site. This helps to improve the website. It shows where users require more information and how the site can be made more user-friendly.</p><h2>No permission required for analytical cookies</h2> <p>Under the Telecommunications Act (also known as the ‘Cookies Act’) visitors do not have to give permission for the kind of cookies placed by Government.nl. This is because analytical cookies have a very limited impact on privacy.</p> <h2>Cookies for web analytics</h2> <p>Government.nl places cookies in order to perform web analytics in the program Piwik. The Ministry of General Affairs gathers the following data in Piwik:</p> <ul> <li>devices and software used (devices, browsers and operating system)</li> <li>links used to reach our website</li> <li>links used within the website</li> <li>search terms used in the search feature on the website itself.</li> </ul><div class="accordion"> <div class="accordion__body"> <div class="accordion__item"> <h3 class="accordion__item-heading"> <button class="accordion__item-button" aria-expanded="false" aria-controls="accordion-053125913661006073-sect0-detailed-description-of-cookies-used-for-web-analytics" data-toggle="#accordion-053125913661006073-sect0-detailed-description-of-cookies-used-for-web-analytics" id="accordion-053125913661006073-sect0-detailed-description-of-cookies-used-for-web-analytics-button" > <span class="accordion__item-title">Detailed description of cookies used for web analytics</span> </button> </h3> <div id="accordion-053125913661006073-sect0-detailed-description-of-cookies-used-for-web-analytics" role="region" aria-labelledby="accordion-053125913661006073-sect0-detailed-description-of-cookies-used-for-web-analytics-button" class="accordion__item-panel" aria-hidden="true" > <div class="accordion__item-content"> <p>Name, purpose and lifetime of analytical cookies</p> <table> <thead> <tr> <th scope="col">Name of cookie</th> <th scope="col">Purpose</th> <th scope="col">Lifetime</th> </tr> <tr> <td>_pk_id</td> <td> <p>Is the visitor a new visitor or a returning visitor? The value of the cookie is a unique number (id) for each visitor.</p> </td> <td>13 months</td> </tr> <tr> <td>_pk_ses</td> <td> <p>Which webpages did the visitor go to?</p> </td> <td>30 minutes</td> </tr> <tr> <td>stg_externalReferrer</td> <td> <p>Which website or webpage referred the visitor to the website?</p> </td> <td>Duration of the visit </td> </tr> <tr> <td>stg_last_interaction</td> <td> <p>Is the visitor returning after a previous visit (more than 30 minutes ago) or starting a completely new visit? This cookie records the timestamp of the visitor’s last interaction.</p> </td> <td>365 days</td> </tr> <tr> <td>stg_returning_visitor</td> <td> <p>Has the visitor been to the website before? The value of the cookie is Yes or No. </p> </td> <td>365 days</td> </tr> <tr> <td>stg_traffic_source_priority</td> <td> <p>From which type of traffic source did the visitor come to the website? This cookie can have the following values:</p> <ol> <li>Direct</li> <li>Referral</li> <li>Social media</li> <li>Search engine (such as Google of Bing)</li> <li>Campaign or advertisement</li> </ol> </td> <td>30 minutes</td> </tr> </thead> </table></div> </div> </div> <div class="accordion__item"> <h3 class="accordion__item-heading"> <button class="accordion__item-button" aria-expanded="false" aria-controls="accordion-053125913661006073-sect1-no-personal-data-collected-due-to-anonymisation-of-ip-addresses" data-toggle="#accordion-053125913661006073-sect1-no-personal-data-collected-due-to-anonymisation-of-ip-addresses" id="accordion-053125913661006073-sect1-no-personal-data-collected-due-to-anonymisation-of-ip-addresses-button" > <span class="accordion__item-title">No personal data collected due to anonymisation of IP addresses</span> </button> </h3> <div id="accordion-053125913661006073-sect1-no-personal-data-collected-due-to-anonymisation-of-ip-addresses" role="region" aria-labelledby="accordion-053125913661006073-sect1-no-personal-data-collected-due-to-anonymisation-of-ip-addresses-button" class="accordion__item-panel" aria-hidden="true" > <div class="accordion__item-content"> <p>All websites collect visitors’ IP addresses. Government.nl also does this, but these are not stored in Piwik. IP addresses are stored in log files. Log files are kept for 5 days on the web server so that they can be used by the web analytics program Piwik. They are then kept for another 90 days for security purposes, and they may only be consulted for this reason.</p> <p>The Ministry of General Affairs has put measures in place to further limit the traceability of visitors to Government.nl. Immediately after the log files are imported into Piwik, the last group of numbers (‘octet’) in every IP address is deleted. This takes place in a temporary memory, before the IP address is stored in Piwik.</p> <p>Once this has happened, no more personal data is processed. This means the ministry complies with the rules for processing personal data set out in the General Data Protection Regulation (GDPR).</p></div> </div> </div> </div> </div> <h2>Cookies for user surveys</h2> <p>Visitors to the website may be asked for their opinion about the website. Government.nl conducts anonymous user surveys using the Mopinion software program. This involves loading a survey script and placing cookies. The script determines whether a visitor is shown survey questions and which questions they are shown. This depends on which page the visitor is on, for example.</p><div class="accordion"> <div class="accordion__body"> <div class="accordion__item"> <h3 class="accordion__item-heading"> <button class="accordion__item-button" aria-expanded="false" aria-controls="accordion-053125936149130086-sect0-detailed-description-of-cookies-for-user-surveys" data-toggle="#accordion-053125936149130086-sect0-detailed-description-of-cookies-for-user-surveys" id="accordion-053125936149130086-sect0-detailed-description-of-cookies-for-user-surveys-button" > <span class="accordion__item-title">Detailed description of cookies for user surveys</span> </button> </h3> <div id="accordion-053125936149130086-sect0-detailed-description-of-cookies-for-user-surveys" role="region" aria-labelledby="accordion-053125936149130086-sect0-detailed-description-of-cookies-for-user-surveys-button" class="accordion__item-panel" aria-hidden="true" > <div class="accordion__item-content"> <table> <thead> <tr> <th scope="col">Naam of cookie</th> <th scope="col">Purpose</th> <th scope="col">Lifetime</th> </tr> </thead> <caption>Name, purpose and lifetime of cookies for user surveys</caption> <tbody> <tr> <td>MSopened</td> <td>Was the visitor shown a form with survey questions?</td> <td>30 days</td> </tr> <tr> <td>MSFeedbackSent</td> <td>Did the visitor provide feedback by submitting the survey form?</td> <td>30 days</td> </tr> </tbody> </table></div> </div> </div> </div> </div> <h2>No tracking cookies</h2> <p>Government.nl does not use tracking cookies. Tracking cookies can follow visitors as they visit different websites. As a result, the website does not support the Do Not Track (DNT) web browser feature.</p></div> <div class="fullWidthSection"> </div><aside> <div class="brick belongsTo"> <h2>Ministry responsible</h2> <ul> <li><a href="/ministries/ministry-of-general-affairs">Ministry of General Affairs</a></li> </ul> </div> </aside><div id="follow-up"> <div class="block"> </div> </div> </div> </main> <footer class="site-footer"> <div class="wrapper"> <div class="column"> <h2>Service</h2> <ul> <li > <a href="/contact">Contact</a> </li> <li > <a href="/rss">RSS</a> </li> <li > <a href="/sitemap">Sitemap</a> </li> <li > <a href="/help">Help</a> </li> <li > <a href="/archive">Archive</a> </li> </ul> </div> <div class="column"> <h2>About this site</h2> <ul> <li > <a href="/copyright">Copyright</a> </li> <li > <a href="/privacy">Privacy</a> </li> <li class=selected> <a href="/cookies">Cookies</a> </li> <li > <a href="/accessibility">Accessibility</a> </li> <li > <a href="/reporting-a-vulnerability">Report vulnerability</a> </li> </ul> </div> </div> <nav class="languages" aria-labelledby="languageMenuLabel"> <div class="languages__wrapper"> <p id="languageMenuLabel" class="languages__label">This website in other languages:</p> <ul class="languages__list"> <li class="languages__list-item selected"> English</li> <li class="languages__list-item "> <a href="https://www.rijksoverheid.nl/" class="languages__link" lang="nl">Nederlands</a> </li> <li class="languages__list-item "> <a href="https://www.gobiernodireino.nl/" class="languages__link" lang="pap">Papiamento</a> </li> <li class="languages__list-item "> <a href="https://www.gobiernudireino.nl/" class="languages__link" lang="pap">Papiamentu</a> </li> </ul> </div> </nav> </footer> </div> <!--[if (gt IE 10)|!(IE)]><!--> <script src="/webfiles/1728237806798/behaviour/core.js"></script> <!--<![endif]--> <script src="/binaries/content/assets/government/javascript/government-survey-bar.min-20230526.js"></script> </body> </html>