Welcome welcome everyone!

<!DOCTYPE html> <html lang="en"> <head> <meta name="robots" content="index, follow" /> <style type="text/css"> @import url('https://fonts.googleapis.com/css2?family=Poppins:ital,wght@0,400;0,500;0,600;0,700;0,800;1,400;1,500;1,600;1,700;1,800&display=swap'); </style>  <style> /* DEFAULT JOIN THE COMMUNITY NAV. */ /* CUSTOM JOIN THE COMMUNITY NAV. */ .widget-container--index-22 { display: none; } /* CONNECT, LEARN, SHARE USERS BANNER */ .widget-container--index-14 { display: none; } /* JOIN THE COMMUNITY VISITORS BANNER */ .widget-container--index-15 { display: none; } /* HIDING COUNTER ON FIN PAGE */ .qa-forum-overview-category-counter { display: none; } .qa-forum-overview-post-counter{ display:none; } /* HIDING USER TIPS IN CATEGORIES */ #category-29 { display: none; } #category-39{ display: none; } #category-40 { display: none; } #category-3 { display: none; } .js-content-3 div:nth-child(n+3){ border-style:none; } .forum-list{ border: none !important; } /* HIDING "OPTIONAL" */ .topic-create_product-areas .text--meta{ display:none; } /* FONTS */ @font-face { font-family: "TT Norms Pro Normal"; src: url("https://fonts.intercomcdn.com/tt-norms-pro/TTNormsPro-Normal.woff") format("woff"); font-weight: normal; font-style: normal; font-display: auto; } @font-face { font-family: "TT Norms Pro"; src: url("https://fonts.intercomcdn.com/tt-norms-pro/TTNormsPro-Bd.woff") format("woff"); font-style: normal; font-display: auto; } </style>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-WB899HL');</script>   <script src="//dp3rct5vic41c.cloudfront.net/gtm.latest.js"></script> <script> window.IntercomGTM = new window.GTM(); window.onload = function() { window.IntercomGTM.recordPageView() } </script> <script> window.intercomSettings = { api_base: "https://api-iam.intercom.io", app_id: "tx2p130c" }; </script> <script> // We pre-filled your app ID in the widget URL: 'https://widget.intercom.io/widget/tx2p130c' (function(){var w=window;var ic=w.Intercom;if(typeof ic==="function"){ic('reattach_activator');ic('update',w.intercomSettings);}else{var d=document;var i=function(){i.c(arguments);};i.q=[];i.c=function(args){i.q.push(args);};w.Intercom=i;var l=function(){var s=d.createElement('script');s.type='text/javascript';s.async=true;s.src='https://widget.intercom.io/widget/tx2p130c';var x=d.getElementsByTagName('script')[0];x.parentNode.insertBefore(s,x);};if(document.readyState==='complete'){l();}else if(w.attachEvent){w.attachEvent('onload',l);}else{w.addEventListener('load',l,false);}}})(); </script> <style> .group-overview-item.card-widget-wrapper { display: none; } </style> <meta charset="UTF-8" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <meta name="format-detection" content="telephone=no"> <meta name="HandheldFriendly" content="true" /> <meta http-equiv="X-UA-Compatible" content="ie=edge"><script type="text/javascript">(window.NREUM||(NREUM={})).init={ajax:{deny_list:["bam.nr-data.net"]}};(window.NREUM||(NREUM={})).loader_config={licenseKey:"5364be9000",applicationID:"1082230370"};;/*! For license information please see nr-loader-rum-1.274.0.min.js.LICENSE.txt */ (()=>{var e,t,r={8122:(e,t,r)=>{"use strict";r.d(t,{a:()=>i});var n=r(944);function i(e,t){try{if(!e||"object"!=typeof e)return(0,n.R)(3);if(!t||"object"!=typeof t)return(0,n.R)(4);const r=Object.create(Object.getPrototypeOf(t),Object.getOwnPropertyDescriptors(t)),o=0===Object.keys(r).length?e:r;for(let a in o)if(void 0!==e[a])try{if(null===e[a]){r[a]=null;continue}Array.isArray(e[a])&&Array.isArray(t[a])?r[a]=Array.from(new Set([...e[a],...t[a]])):"object"==typeof e[a]&&"object"==typeof t[a]?r[a]=i(e[a],t[a]):r[a]=e[a]}catch(e){(0,n.R)(1,e)}return r}catch(e){(0,n.R)(2,e)}}},2555:(e,t,r)=>{"use strict";r.d(t,{Vp:()=>c,fn:()=>s,x1:()=>u});var n=r(384),i=r(8122);const o={beacon:n.NT.beacon,errorBeacon:n.NT.errorBeacon,licenseKey:void 0,applicationID:void 0,sa:void 0,queueTime:void 0,applicationTime:void 0,ttGuid:void 0,user:void 0,account:void 0,product:void 0,extra:void 0,jsAttributes:{},userAttributes:void 0,atts:void 0,transactionName:void 0,tNamePlain:void 0},a={};function s(e){try{const t=c(e);return!!t.licenseKey&&!!t.errorBeacon&&!!t.applicationID}catch(e){return!1}}function c(e){if(!e)throw new Error("All info objects require an agent identifier!");if(!a[e])throw new Error("Info for ".concat(e," was never set"));return a[e]}function u(e,t){if(!e)throw new Error("All info objects require an agent identifier!");a[e]=(0,i.a)(t,o);const r=(0,n.nY)(e);r&&(r.info=a[e])}},9417:(e,t,r)=>{"use strict";r.d(t,{D0:()=>g,gD:()=>h,xN:()=>p});var n=r(993);const i=e=>{if(!e||"string"!=typeof e)return!1;try{document.createDocumentFragment().querySelector(e)}catch{return!1}return!0};var o=r(2614),a=r(944),s=r(384),c=r(8122);const u="[data-nr-mask]",d=()=>{const e={mask_selector:"*",block_selector:"[data-nr-block]",mask_input_options:{color:!1,date:!1,"datetime-local":!1,email:!1,month:!1,number:!1,range:!1,search:!1,tel:!1,text:!1,time:!1,url:!1,week:!1,textarea:!1,select:!1,password:!0}};return{ajax:{deny_list:void 0,block_internal:!0,enabled:!0,harvestTimeSeconds:10,autoStart:!0},distributed_tracing:{enabled:void 0,exclude_newrelic_header:void 0,cors_use_newrelic_header:void 0,cors_use_tracecontext_headers:void 0,allowed_origins:void 0},feature_flags:[],generic_events:{enabled:!0,harvestTimeSeconds:30,autoStart:!0},harvest:{tooManyRequestsDelay:60},jserrors:{enabled:!0,harvestTimeSeconds:10,autoStart:!0},logging:{enabled:!0,harvestTimeSeconds:10,autoStart:!0,level:n.p_.INFO},metrics:{enabled:!0,autoStart:!0},obfuscate:void 0,page_action:{enabled:!0},page_view_event:{enabled:!0,autoStart:!0},page_view_timing:{enabled:!0,harvestTimeSeconds:30,autoStart:!0},performance:{capture_marks:!1,capture_measures:!1},privacy:{cookies_enabled:!0},proxy:{assets:void 0,beacon:void 0},session:{expiresMs:o.wk,inactiveMs:o.BB},session_replay:{autoStart:!0,enabled:!1,harvestTimeSeconds:60,preload:!1,sampling_rate:10,error_sampling_rate:100,collect_fonts:!1,inline_images:!1,fix_stylesheets:!0,mask_all_inputs:!0,get mask_text_selector(){return e.mask_selector},set mask_text_selector(t){i(t)?e.mask_selector="".concat(t,",").concat(u):""===t||null===t?e.mask_selector=u:(0,a.R)(5,t)},get block_class(){return"nr-block"},get ignore_class(){return"nr-ignore"},get mask_text_class(){return"nr-mask"},get block_selector(){return e.block_selector},set block_selector(t){i(t)?e.block_selector+=",".concat(t):""!==t&&(0,a.R)(6,t)},get mask_input_options(){return e.mask_input_options},set mask_input_options(t){t&&"object"==typeof t?e.mask_input_options={...t,password:!0}:(0,a.R)(7,t)}},session_trace:{enabled:!0,harvestTimeSeconds:10,autoStart:!0},soft_navigations:{enabled:!0,harvestTimeSeconds:10,autoStart:!0},spa:{enabled:!0,harvestTimeSeconds:10,autoStart:!0},ssl:void 0,user_actions:{enabled:!0}}},l={},f="All configuration objects require an agent identifier!";function g(e){if(!e)throw new Error(f);if(!l[e])throw new Error("Configuration for ".concat(e," was never set"));return l[e]}function p(e,t){if(!e)throw new Error(f);l[e]=(0,c.a)(t,d());const r=(0,s.nY)(e);r&&(r.init=l[e])}function h(e,t){if(!e)throw new Error(f);var r=g(e);if(r){for(var n=t.split("."),i=0;i<n.length-1;i++)if("object"!=typeof(r=r[n[i]]))return;r=r[n[n.length-1]]}return r}},3371:(e,t,r)=>{"use strict";r.d(t,{V:()=>f,f:()=>l});var n=r(8122),i=r(384),o=r(6154),a=r(9324);let s=0;const c={buildEnv:a.F3,distMethod:a.Xs,version:a.xv,originTime:o.WN},u={customTransaction:void 0,disabled:!1,isolatedBacklog:!1,loaderType:void 0,maxBytes:3e4,onerror:void 0,ptid:void 0,releaseIds:{},appMetadata:{},session:void 0,denyList:void 0,timeKeeper:void 0,obfuscator:void 0},d={};function l(e){if(!e)throw new Error("All runtime objects require an agent identifier!");if(!d[e])throw new Error("Runtime for ".concat(e," was never set"));return d[e]}function f(e,t){if(!e)throw new Error("All runtime objects require an agent identifier!");d[e]={...(0,n.a)(t,u),...c},Object.hasOwnProperty.call(d[e],"harvestCount")||Object.defineProperty(d[e],"harvestCount",{get:()=>++s});const r=(0,i.nY)(e);r&&(r.runtime=d[e])}},9324:(e,t,r)=>{"use strict";r.d(t,{F3:()=>i,Xs:()=>o,xv:()=>n});const n="1.274.0",i="PROD",o="CDN"},6154:(e,t,r)=>{"use strict";r.d(t,{OF:()=>c,RI:()=>i,WN:()=>d,bv:()=>o,gm:()=>a,mw:()=>s,sb:()=>u});var n=r(1863);const i="undefined"!=typeof window&&!!window.document,o="undefined"!=typeof WorkerGlobalScope&&("undefined"!=typeof self&&self instanceof WorkerGlobalScope&&self.navigator instanceof WorkerNavigator||"undefined"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis.navigator instanceof WorkerNavigator),a=i?window:"undefined"!=typeof WorkerGlobalScope&&("undefined"!=typeof self&&self instanceof WorkerGlobalScope&&self||"undefined"!=typeof globalThis&&globalThis instanceof WorkerGlobalScope&&globalThis),s=Boolean("hidden"===a?.document?.visibilityState),c=/iPad|iPhone|iPod/.test(a.navigator?.userAgent),u=c&&"undefined"==typeof SharedWorker,d=((()=>{const e=a.navigator?.userAgent?.match(/Firefox[/\s](\d+\.\d+)/);Array.isArray(e)&&e.length>=2&&e[1]})(),Date.now()-(0,n.t)())},1687:(e,t,r)=>{"use strict";r.d(t,{Ak:()=>c,Ze:()=>l,x3:()=>u});var n=r(7836),i=r(3606),o=r(860),a=r(2646);const s={};function c(e,t){const r={staged:!1,priority:o.P3[t]||0};d(e),s[e].get(t)||s[e].set(t,r)}function u(e,t){e&&s[e]&&(s[e].get(t)&&s[e].delete(t),g(e,t,!1),s[e].size&&f(e))}function d(e){if(!e)throw new Error("agentIdentifier required");s[e]||(s[e]=new Map)}function l(e="",t="feature",r=!1){if(d(e),!e||!s[e].get(t)||r)return g(e,t);s[e].get(t).staged=!0,f(e)}function f(e){const t=Array.from(s[e]);t.every((([e,t])=>t.staged))&&(t.sort(((e,t)=>e[1].priority-t[1].priority)),t.forEach((([t])=>{s[e].delete(t),g(e,t)})))}function g(e,t,r=!0){const o=e?n.ee.get(e):n.ee,s=i.i.handlers;if(!o.aborted&&o.backlog&&s){if(r){const e=o.backlog[t],r=s[t];if(r){for(let t=0;e&&t<e.length;++t)p(e[t],r);Object.entries(r).forEach((([e,t])=>{Object.values(t||{}).forEach((t=>{t[0]?.on&&t[0]?.context()instanceof a.y&&t[0].on(e,t[1])}))}))}}o.isolatedBacklog||delete s[t],o.backlog[t]=null,o.emit("drain-"+t,[])}}function p(e,t){var r=e[1];Object.values(t[r]||{}).forEach((t=>{var r=e[0];if(t[0]===r){var n=t[1],i=e[3],o=e[2];n.apply(i,o)}}))}},7836:(e,t,r)=>{"use strict";r.d(t,{P:()=>c,ee:()=>u});var n=r(384),i=r(8990),o=r(3371),a=r(2646),s=r(5607);const c="nr@context:".concat(s.W),u=function e(t,r){var n={},s={},d={},l=!1;try{l=16===r.length&&(0,o.f)(r).isolatedBacklog}catch(e){}var f={on:p,addEventListener:p,removeEventListener:function(e,t){var r=n[e];if(!r)return;for(var i=0;i<r.length;i++)r[i]===t&&r.splice(i,1)},emit:function(e,r,n,i,o){!1!==o&&(o=!0);if(u.aborted&&!i)return;t&&o&&t.emit(e,r,n);for(var a=g(n),c=h(e),d=c.length,l=0;l<d;l++)c[l].apply(a,r);var p=m()[s[e]];p&&p.push([f,e,r,a]);return a},get:v,listeners:h,context:g,buffer:function(e,t){const r=m();if(t=t||"feature",f.aborted)return;Object.entries(e||{}).forEach((([e,n])=>{s[n]=t,t in r||(r[t]=[])}))},abort:function(){f._aborted=!0,Object.keys(f.backlog).forEach((e=>{delete f.backlog[e]}))},isBuffering:function(e){return!!m()[s[e]]},debugId:r,backlog:l?{}:t&&"object"==typeof t.backlog?t.backlog:{},isolatedBacklog:l};return Object.defineProperty(f,"aborted",{get:()=>{let e=f._aborted||!1;return e||(t&&(e=t.aborted),e)}}),f;function g(e){return e&&e instanceof a.y?e:e?(0,i.I)(e,c,(()=>new a.y(c))):new a.y(c)}function p(e,t){n[e]=h(e).concat(t)}function h(e){return n[e]||[]}function v(t){return d[t]=d[t]||e(f,t)}function m(){return f.backlog}}(void 0,"globalEE"),d=(0,n.Zm)();d.ee||(d.ee=u)},2646:(e,t,r)=>{"use strict";r.d(t,{y:()=>n});class n{constructor(e){this.contextId=e}}},9908:(e,t,r)=>{"use strict";r.d(t,{d:()=>n,p:()=>i});var n=r(7836).ee.get("handle");function i(e,t,r,i,o){o?(o.buffer([e],i),o.emit(e,t,r)):(n.buffer([e],i),n.emit(e,t,r))}},3606:(e,t,r)=>{"use strict";r.d(t,{i:()=>o});var n=r(9908);o.on=a;var i=o.handlers={};function o(e,t,r,o){a(o||n.d,i,e,t,r)}function a(e,t,r,i,o){o||(o="feature"),e||(e=n.d);var a=t[o]=t[o]||{};(a[r]=a[r]||[]).push([e,i])}},3878:(e,t,r)=>{"use strict";function n(e,t){return{capture:e,passive:!1,signal:t}}function i(e,t,r=!1,i){window.addEventListener(e,t,n(r,i))}function o(e,t,r=!1,i){document.addEventListener(e,t,n(r,i))}r.d(t,{DD:()=>o,jT:()=>n,sp:()=>i})},5607:(e,t,r)=>{"use strict";r.d(t,{W:()=>n});const n=(0,r(9566).bz)()},9566:(e,t,r)=>{"use strict";r.d(t,{LA:()=>s,bz:()=>a});var n=r(6154);const i="xxxxxxxx-xxxx-4xxx-yxxx-xxxxxxxxxxxx";function o(e,t){return e?15&e[t]:16*Math.random()|0}function a(){const e=n.gm?.crypto||n.gm?.msCrypto;let t,r=0;return e&&e.getRandomValues&&(t=e.getRandomValues(new Uint8Array(30))),i.split("").map((e=>"x"===e?o(t,r++).toString(16):"y"===e?(3&o()|8).toString(16):e)).join("")}function s(e){const t=n.gm?.crypto||n.gm?.msCrypto;let r,i=0;t&&t.getRandomValues&&(r=t.getRandomValues(new Uint8Array(e)));const a=[];for(var s=0;s<e;s++)a.push(o(r,i++).toString(16));return a.join("")}},2614:(e,t,r)=>{"use strict";r.d(t,{BB:()=>a,H3:()=>n,g:()=>u,iL:()=>c,tS:()=>s,uh:()=>i,wk:()=>o});const n="NRBA",i="SESSION",o=144e5,a=18e5,s={STARTED:"session-started",PAUSE:"session-pause",RESET:"session-reset",RESUME:"session-resume",UPDATE:"session-update"},c={SAME_TAB:"same-tab",CROSS_TAB:"cross-tab"},u={OFF:0,FULL:1,ERROR:2}},1863:(e,t,r)=>{"use strict";function n(){return Math.floor(performance.now())}r.d(t,{t:()=>n})},944:(e,t,r)=>{"use strict";function n(e,t){"function"==typeof console.debug&&console.debug("New Relic Warning: https://github.com/newrelic/newrelic-browser-agent/blob/main/docs/warning-codes.md#".concat(e),t)}r.d(t,{R:()=>n})},5284:(e,t,r)=>{"use strict";r.d(t,{t:()=>c,B:()=>s});var n=r(7836),i=r(6154);const o="newrelic";const a=new Set,s={};function c(e,t){const r=n.ee.get(t);s[t]??={},e&&"object"==typeof e&&(a.has(t)||(r.emit("rumresp",[e]),s[t]=e,a.add(t),function(e={}){try{i.gm.dispatchEvent(new CustomEvent(o,{detail:e}))}catch(e){}}({loaded:!0})))}},8990:(e,t,r)=>{"use strict";r.d(t,{I:()=>i});var n=Object.prototype.hasOwnProperty;function i(e,t,r){if(n.call(e,t))return e[t];var i=r();if(Object.defineProperty&&Object.keys)try{return Object.defineProperty(e,t,{value:i,writable:!0,enumerable:!1}),i}catch(e){}return e[t]=i,i}},6389:(e,t,r)=>{"use strict";function n(e,t=500,r={}){const n=r?.leading||!1;let i;return(...r)=>{n&&void 0===i&&(e.apply(this,r),i=setTimeout((()=>{i=clearTimeout(i)}),t)),n||(clearTimeout(i),i=setTimeout((()=>{e.apply(this,r)}),t))}}function i(e){let t=!1;return(...r)=>{t||(t=!0,e.apply(this,r))}}r.d(t,{J:()=>i,s:()=>n})},5289:(e,t,r)=>{"use strict";r.d(t,{GG:()=>o,sB:()=>a});var n=r(3878);function i(){return"undefined"==typeof document||"complete"===document.readyState}function o(e,t){if(i())return e();(0,n.sp)("load",e,t)}function a(e){if(i())return e();(0,n.DD)("DOMContentLoaded",e)}},384:(e,t,r)=>{"use strict";r.d(t,{NT:()=>o,US:()=>d,Zm:()=>a,bQ:()=>c,dV:()=>s,nY:()=>u,pV:()=>l});var n=r(6154),i=r(1863);const o={beacon:"bam.nr-data.net",errorBeacon:"bam.nr-data.net"};function a(){return n.gm.NREUM||(n.gm.NREUM={}),void 0===n.gm.newrelic&&(n.gm.newrelic=n.gm.NREUM),n.gm.NREUM}function s(){let e=a();return e.o||(e.o={ST:n.gm.setTimeout,SI:n.gm.setImmediate,CT:n.gm.clearTimeout,XHR:n.gm.XMLHttpRequest,REQ:n.gm.Request,EV:n.gm.Event,PR:n.gm.Promise,MO:n.gm.MutationObserver,FETCH:n.gm.fetch,WS:n.gm.WebSocket}),e}function c(e,t){let r=a();r.initializedAgents??={},t.initializedAt={ms:(0,i.t)(),date:new Date},r.initializedAgents[e]=t}function u(e){let t=a();return t.initializedAgents?.[e]}function d(e,t){a()[e]=t}function l(){return function(){let e=a();const t=e.info||{};e.info={beacon:o.beacon,errorBeacon:o.errorBeacon,...t}}(),function(){let e=a();const t=e.init||{};e.init={...t}}(),s(),function(){let e=a();const t=e.loader_config||{};e.loader_config={...t}}(),a()}},2843:(e,t,r)=>{"use strict";r.d(t,{u:()=>i});var n=r(3878);function i(e,t=!1,r,i){(0,n.DD)("visibilitychange",(function(){if(t)return void("hidden"===document.visibilityState&&e());e(document.visibilityState)}),r,i)}},3434:(e,t,r)=>{"use strict";r.d(t,{YM:()=>c});var n=r(7836),i=r(5607);const o="nr@original:".concat(i.W);var a=Object.prototype.hasOwnProperty,s=!1;function c(e,t){return e||(e=n.ee),r.inPlace=function(e,t,n,i,o){n||(n="");const a="-"===n.charAt(0);for(let s=0;s<t.length;s++){const c=t[s],u=e[c];d(u)||(e[c]=r(u,a?c+n:n,i,c,o))}},r.flag=o,r;function r(t,r,n,s,c){return d(t)?t:(r||(r=""),nrWrapper[o]=t,function(e,t,r){if(Object.defineProperty&&Object.keys)try{return Object.keys(e).forEach((function(r){Object.defineProperty(t,r,{get:function(){return e[r]},set:function(t){return e[r]=t,t}})})),t}catch(e){u([e],r)}for(var n in e)a.call(e,n)&&(t[n]=e[n])}(t,nrWrapper,e),nrWrapper);function nrWrapper(){var o,a,d,l;try{a=this,o=[...arguments],d="function"==typeof n?n(o,a):n||{}}catch(t){u([t,"",[o,a,s],d],e)}i(r+"start",[o,a,s],d,c);try{return l=t.apply(a,o)}catch(e){throw i(r+"err",[o,a,e],d,c),e}finally{i(r+"end",[o,a,l],d,c)}}}function i(r,n,i,o){if(!s||t){var a=s;s=!0;try{e.emit(r,n,i,t,o)}catch(t){u([t,r,n,i],e)}s=a}}}function u(e,t){t||(t=n.ee);try{t.emit("internal-error",e)}catch(e){}}function d(e){return!(e&&"function"==typeof e&&e.apply&&!e[o])}},993:(e,t,r)=>{"use strict";r.d(t,{ET:()=>o,p_:()=>i});var n=r(860);const i={ERROR:"ERROR",WARN:"WARN",INFO:"INFO",DEBUG:"DEBUG",TRACE:"TRACE"},o="log";n.K7.logging},3969:(e,t,r)=>{"use strict";r.d(t,{TZ:()=>n,XG:()=>s,rs:()=>i,xV:()=>a,z_:()=>o});const n=r(860).K7.metrics,i="sm",o="cm",a="storeSupportabilityMetrics",s="storeEventMetrics"},6630:(e,t,r)=>{"use strict";r.d(t,{T:()=>n});const n=r(860).K7.pageViewEvent},782:(e,t,r)=>{"use strict";r.d(t,{T:()=>n});const n=r(860).K7.pageViewTiming},6344:(e,t,r)=>{"use strict";r.d(t,{G4:()=>i});var n=r(2614);r(860).K7.sessionReplay;const i={RECORD:"recordReplay",PAUSE:"pauseReplay",REPLAY_RUNNING:"replayRunning",ERROR_DURING_REPLAY:"errorDuringReplay"};n.g.ERROR,n.g.FULL,n.g.OFF},4234:(e,t,r)=>{"use strict";r.d(t,{W:()=>o});var n=r(7836),i=r(1687);class o{constructor(e,t){this.agentIdentifier=e,this.ee=n.ee.get(e),this.featureName=t,this.blocked=!1}deregisterDrain(){(0,i.x3)(this.agentIdentifier,this.featureName)}}},7603:(e,t,r)=>{"use strict";r.d(t,{j:()=>P});var n=r(860),i=r(2555),o=r(3371),a=r(9908),s=r(7836),c=r(1687),u=r(5289),d=r(6154),l=r(944),f=r(3969),g=r(384),p=r(6344);const h=["setErrorHandler","finished","addToTrace","addRelease","addPageAction","setCurrentRouteName","setPageViewName","setCustomAttribute","interaction","noticeError","setUserId","setApplicationVersion","start",p.G4.RECORD,p.G4.PAUSE,"log","wrapLogger"],v=["setErrorHandler","finished","addToTrace","addRelease"];var m=r(1863),b=r(2614),y=r(993);var w=r(2646),A=r(3434);function R(e,t,r,n){if("object"!=typeof t||!t||"string"!=typeof r||!r||"function"!=typeof t[r])return(0,l.R)(29);const i=function(e){return(e||s.ee).get("logger")}(e),o=(0,A.YM)(i),a=new w.y(s.P);return a.level=n.level,a.customAttributes=n.customAttributes,o.inPlace(t,[r],"wrap-logger-",a),i}function E(){const e=(0,g.pV)();h.forEach((t=>{e[t]=(...r)=>function(t,...r){let n=[];return Object.values(e.initializedAgents).forEach((e=>{e&&e.api?e.exposed&&e.api[t]&&n.push(e.api[t](...r)):(0,l.R)(38,t)})),n.length>1?n:n[0]}(t,...r)}))}const x={};function _(e,t,g=!1){t||(0,c.Ak)(e,"api");const h={};var w=s.ee.get(e),A=w.get("tracer");x[e]=b.g.OFF,w.on(p.G4.REPLAY_RUNNING,(t=>{x[e]=t}));var E="api-",_=E+"ixn-";function N(t,r,n,o){const a=(0,i.Vp)(e);return null===r?delete a.jsAttributes[t]:(0,i.x1)(e,{...a,jsAttributes:{...a.jsAttributes,[t]:r}}),j(E,n,!0,o||null===r?"session":void 0)(t,r)}function T(){}h.log=function(e,{customAttributes:t={},level:r=y.p_.INFO}={}){(0,a.p)(f.xV,["API/log/called"],void 0,n.K7.metrics,w),function(e,t,r={},i=y.p_.INFO){(0,a.p)(f.xV,["API/logging/".concat(i.toLowerCase(),"/called")],void 0,n.K7.metrics,e),(0,a.p)(y.ET,[(0,m.t)(),t,r,i],void 0,n.K7.logging,e)}(w,e,t,r)},h.wrapLogger=(e,t,{customAttributes:r={},level:i=y.p_.INFO}={})=>{(0,a.p)(f.xV,["API/wrapLogger/called"],void 0,n.K7.metrics,w),R(w,e,t,{customAttributes:r,level:i})},v.forEach((e=>{h[e]=j(E,e,!0,"api")})),h.addPageAction=j(E,"addPageAction",!0,n.K7.genericEvents),h.setPageViewName=function(t,r){if("string"==typeof t)return"/"!==t.charAt(0)&&(t="/"+t),(0,o.f)(e).customTransaction=(r||"http://custom.transaction")+t,j(E,"setPageViewName",!0)()},h.setCustomAttribute=function(e,t,r=!1){if("string"==typeof e){if(["string","number","boolean"].includes(typeof t)||null===t)return N(e,t,"setCustomAttribute",r);(0,l.R)(40,typeof t)}else(0,l.R)(39,typeof e)},h.setUserId=function(e){if("string"==typeof e||null===e)return N("enduser.id",e,"setUserId",!0);(0,l.R)(41,typeof e)},h.setApplicationVersion=function(e){if("string"==typeof e||null===e)return N("application.version",e,"setApplicationVersion",!1);(0,l.R)(42,typeof e)},h.start=()=>{try{(0,a.p)(f.xV,["API/start/called"],void 0,n.K7.metrics,w),w.emit("manual-start-all")}catch(e){(0,l.R)(23,e)}},h[p.G4.RECORD]=function(){(0,a.p)(f.xV,["API/recordReplay/called"],void 0,n.K7.metrics,w),(0,a.p)(p.G4.RECORD,[],void 0,n.K7.sessionReplay,w)},h[p.G4.PAUSE]=function(){(0,a.p)(f.xV,["API/pauseReplay/called"],void 0,n.K7.metrics,w),(0,a.p)(p.G4.PAUSE,[],void 0,n.K7.sessionReplay,w)},h.interaction=function(e){return(new T).get("object"==typeof e?e:{})};const S=T.prototype={createTracer:function(e,t){var r={},i=this,o="function"==typeof t;return(0,a.p)(f.xV,["API/createTracer/called"],void 0,n.K7.metrics,w),g||(0,a.p)(_+"tracer",[(0,m.t)(),e,r],i,n.K7.spa,w),function(){if(A.emit((o?"":"no-")+"fn-start",[(0,m.t)(),i,o],r),o)try{return t.apply(this,arguments)}catch(e){const t="string"==typeof e?new Error(e):e;throw A.emit("fn-err",[arguments,this,t],r),t}finally{A.emit("fn-end",[(0,m.t)()],r)}}}};function j(e,t,r,i){return function(){return(0,a.p)(f.xV,["API/"+t+"/called"],void 0,n.K7.metrics,w),i&&(0,a.p)(e+t,[(0,m.t)(),...arguments],r?null:this,i,w),r?void 0:this}}function k(){r.e(296).then(r.bind(r,8778)).then((({setAPI:t})=>{t(e),(0,c.Ze)(e,"api")})).catch((e=>{(0,l.R)(27,e),w.abort()}))}return["actionText","setName","setAttribute","save","ignore","onEnd","getContext","end","get"].forEach((e=>{S[e]=j(_,e,void 0,g?n.K7.softNav:n.K7.spa)})),h.setCurrentRouteName=g?j(_,"routeName",void 0,n.K7.softNav):j(E,"routeName",!0,n.K7.spa),h.noticeError=function(t,r){"string"==typeof t&&(t=new Error(t)),(0,a.p)(f.xV,["API/noticeError/called"],void 0,n.K7.metrics,w),(0,a.p)("err",[t,(0,m.t)(),!1,r,!!x[e]],void 0,n.K7.jserrors,w)},d.RI?(0,u.GG)((()=>k()),!0):k(),h}var N=r(9417),T=r(8122);const S={accountID:void 0,trustKey:void 0,agentID:void 0,licenseKey:void 0,applicationID:void 0,xpid:void 0},j={};var k=r(5284);const I=e=>{const t=e.startsWith("http");e+="/",r.p=t?e:"https://"+e};let O=!1;function P(e,t={},r,n){let{init:a,info:c,loader_config:u,runtime:l={},exposed:f=!0}=t;l.loaderType=r;const p=(0,g.pV)();c||(a=p.init,c=p.info,u=p.loader_config),(0,N.xN)(e.agentIdentifier,a||{}),function(e,t){if(!e)throw new Error("All loader-config objects require an agent identifier!");j[e]=(0,T.a)(t,S);const r=(0,g.nY)(e);r&&(r.loader_config=j[e])}(e.agentIdentifier,u||{}),c.jsAttributes??={},d.bv&&(c.jsAttributes.isWorker=!0),(0,i.x1)(e.agentIdentifier,c);const h=(0,N.D0)(e.agentIdentifier),v=[c.beacon,c.errorBeacon];O||(h.proxy.assets&&(I(h.proxy.assets),v.push(h.proxy.assets)),h.proxy.beacon&&v.push(h.proxy.beacon),E(),(0,g.US)("activatedFeatures",k.B),e.runSoftNavOverSpa&&=!0===h.soft_navigations.enabled&&h.feature_flags.includes("soft_nav")),l.denyList=[...h.ajax.deny_list||[],...h.ajax.block_internal?v:[]],l.ptid=e.agentIdentifier,(0,o.V)(e.agentIdentifier,l),e.ee=s.ee.get(e.agentIdentifier),void 0===e.api&&(e.api=_(e.agentIdentifier,n,e.runSoftNavOverSpa)),void 0===e.exposed&&(e.exposed=f),O=!0}},8374:(e,t,r)=>{r.nc=(()=>{try{return document?.currentScript?.nonce}catch(e){}return""})()},860:(e,t,r)=>{"use strict";r.d(t,{$J:()=>o,K7:()=>n,P3:()=>i});const n={ajax:"ajax",genericEvents:"generic_events",jserrors:"jserrors",logging:"logging",metrics:"metrics",pageAction:"page_action",pageViewEvent:"page_view_event",pageViewTiming:"page_view_timing",sessionReplay:"session_replay",sessionTrace:"session_trace",softNav:"soft_navigations",spa:"spa"},i={[n.pageViewEvent]:1,[n.pageViewTiming]:2,[n.metrics]:3,[n.jserrors]:4,[n.spa]:5,[n.ajax]:6,[n.sessionTrace]:7,[n.softNav]:8,[n.sessionReplay]:9,[n.logging]:10,[n.genericEvents]:11},o={[n.pageViewTiming]:"events",[n.ajax]:"events",[n.spa]:"events",[n.softNav]:"events",[n.metrics]:"jserrors",[n.jserrors]:"jserrors",[n.sessionTrace]:"browser/blobs",[n.sessionReplay]:"browser/blobs",[n.logging]:"browser/logs",[n.genericEvents]:"ins"}}},n={};function i(e){var t=n[e];if(void 0!==t)return t.exports;var o=n[e]={exports:{}};return r[e](o,o.exports,i),o.exports}i.m=r,i.d=(e,t)=>{for(var r in t)i.o(t,r)&&!i.o(e,r)&&Object.defineProperty(e,r,{enumerable:!0,get:t[r]})},i.f={},i.e=e=>Promise.all(Object.keys(i.f).reduce(((t,r)=>(i.f[r](e,t),t)),[])),i.u=e=>"nr-rum-1.274.0.min.js",i.o=(e,t)=>Object.prototype.hasOwnProperty.call(e,t),e={},t="NRBA-1.274.0.PROD:",i.l=(r,n,o,a)=>{if(e[r])e[r].push(n);else{var s,c;if(void 0!==o)for(var u=document.getElementsByTagName("script"),d=0;d<u.length;d++){var l=u[d];if(l.getAttribute("src")==r||l.getAttribute("data-webpack")==t+o){s=l;break}}if(!s){c=!0;var f={296:"sha512-gkYkZDAwQ9PwaDXs2YM+rNIdRej1Ac1mupWobRJ8eahQcXz6/sunGZCKklrzi5kWxhOGRZr2tn0rEKuLTXzfAA=="};(s=document.createElement("script")).charset="utf-8",s.timeout=120,i.nc&&s.setAttribute("nonce",i.nc),s.setAttribute("data-webpack",t+o),s.src=r,0!==s.src.indexOf(window.location.origin+"/")&&(s.crossOrigin="anonymous"),f[a]&&(s.integrity=f[a])}e[r]=[n];var g=(t,n)=>{s.onerror=s.onload=null,clearTimeout(p);var i=e[r];if(delete e[r],s.parentNode&&s.parentNode.removeChild(s),i&&i.forEach((e=>e(n))),t)return t(n)},p=setTimeout(g.bind(null,void 0,{type:"timeout",target:s}),12e4);s.onerror=g.bind(null,s.onerror),s.onload=g.bind(null,s.onload),c&&document.head.appendChild(s)}},i.r=e=>{"undefined"!=typeof Symbol&&Symbol.toStringTag&&Object.defineProperty(e,Symbol.toStringTag,{value:"Module"}),Object.defineProperty(e,"__esModule",{value:!0})},i.p="https://js-agent.newrelic.com/",(()=>{var e={840:0,374:0};i.f.j=(t,r)=>{var n=i.o(e,t)?e[t]:void 0;if(0!==n)if(n)r.push(n[2]);else{var o=new Promise(((r,i)=>n=e[t]=[r,i]));r.push(n[2]=o);var a=i.p+i.u(t),s=new Error;i.l(a,(r=>{if(i.o(e,t)&&(0!==(n=e[t])&&(e[t]=void 0),n)){var o=r&&("load"===r.type?"missing":r.type),a=r&&r.target&&r.target.src;s.message="Loading chunk "+t+" failed.\n("+o+": "+a+")",s.name="ChunkLoadError",s.type=o,s.request=a,n[1](s)}}),"chunk-"+t,t)}};var t=(t,r)=>{var n,o,[a,s,c]=r,u=0;if(a.some((t=>0!==e[t]))){for(n in s)i.o(s,n)&&(i.m[n]=s[n]);if(c)c(i)}for(t&&t(r);u<a.length;u++)o=a[u],i.o(e,o)&&e[o]&&e[o][0](),e[o]=0},r=self["webpackChunk:NRBA-1.274.0.PROD"]=self["webpackChunk:NRBA-1.274.0.PROD"]||[];r.forEach(t.bind(null,0)),r.push=t.bind(null,r.push.bind(r))})(),(()=>{"use strict";i(8374);var e=i(944),t=i(6344),r=i(9566);class n{agentIdentifier;constructor(e=(0,r.LA)(16)){this.agentIdentifier=e}#e(t,...r){if("function"==typeof this.api?.[t])return this.api[t](...r);(0,e.R)(35,t)}addPageAction(e,t){return this.#e("addPageAction",e,t)}setPageViewName(e,t){return this.#e("setPageViewName",e,t)}setCustomAttribute(e,t,r){return this.#e("setCustomAttribute",e,t,r)}noticeError(e,t){return this.#e("noticeError",e,t)}setUserId(e){return this.#e("setUserId",e)}setApplicationVersion(e){return this.#e("setApplicationVersion",e)}setErrorHandler(e){return this.#e("setErrorHandler",e)}addRelease(e,t){return this.#e("addRelease",e,t)}log(e,t){return this.#e("log",e,t)}}class o extends n{#e(t,...r){if("function"==typeof this.api?.[t])return this.api[t](...r);(0,e.R)(35,t)}start(){return this.#e("start")}finished(e){return this.#e("finished",e)}recordReplay(){return this.#e(t.G4.RECORD)}pauseReplay(){return this.#e(t.G4.PAUSE)}addToTrace(e){return this.#e("addToTrace",e)}setCurrentRouteName(e){return this.#e("setCurrentRouteName",e)}interaction(){return this.#e("interaction")}wrapLogger(e,t,r){return this.#e("wrapLogger",e,t,r)}}var a=i(860),s=i(9417);const c=Object.values(a.K7);function u(e){const t={};return c.forEach((r=>{t[r]=function(e,t){return!0===(0,s.gD)(t,"".concat(e,".enabled"))}(r,e)})),t}var d=i(7603);var l=i(1687),f=i(4234),g=i(5289),p=i(6154),h=i(384);const v=e=>p.RI&&!0===(0,s.gD)(e,"privacy.cookies_enabled");function m(e){return!!(0,h.dV)().o.MO&&v(e)&&!0===(0,s.gD)(e,"session_trace.enabled")}var b=i(6389);class y extends f.W{constructor(e,t,r=!0){super(e.agentIdentifier,t),this.auto=r,this.abortHandler=void 0,this.featAggregate=void 0,this.onAggregateImported=void 0,!1===e.init[this.featureName].autoStart&&(this.auto=!1),this.auto?(0,l.Ak)(e.agentIdentifier,t):this.ee.on("manual-start-all",(0,b.J)((()=>{(0,l.Ak)(e.agentIdentifier,this.featureName),this.auto=!0,this.importAggregator(e)})))}importAggregator(t,r={}){if(this.featAggregate||!this.auto)return;let n;this.onAggregateImported=new Promise((e=>{n=e}));const o=async()=>{let o;try{if(v(this.agentIdentifier)){const{setupAgentSession:e}=await i.e(296).then(i.bind(i,3861));o=e(t)}}catch(t){(0,e.R)(20,t),this.ee.emit("internal-error",[t]),this.featureName===a.K7.sessionReplay&&this.abortHandler?.()}try{if(t.sharedAggregator)await t.sharedAggregator;else{t.sharedAggregator=i.e(296).then(i.bind(i,9337));const{EventAggregator:e}=await t.sharedAggregator;t.sharedAggregator=new e}if(!this.#t(this.featureName,o))return(0,l.Ze)(this.agentIdentifier,this.featureName),void n(!1);const{lazyFeatureLoader:e}=await i.e(296).then(i.bind(i,6103)),{Aggregate:a}=await e(this.featureName,"aggregate");this.featAggregate=new a(t,r),n(!0)}catch(t){(0,e.R)(34,t),this.abortHandler?.(),(0,l.Ze)(this.agentIdentifier,this.featureName,!0),n(!1),this.ee&&this.ee.abort()}};p.RI?(0,g.GG)((()=>o()),!0):o()}#t(e,t){switch(e){case a.K7.sessionReplay:return m(this.agentIdentifier)&&!!t;case a.K7.sessionTrace:return!!t;default:return!0}}}var w=i(6630);class A extends y{static featureName=w.T;constructor(e,t=!0){super(e,w.T,t),this.importAggregator(e)}}var R=i(9908),E=i(2843),x=i(3878),_=i(782),N=i(1863);class T extends y{static featureName=_.T;constructor(e,t=!0){super(e,_.T,t),p.RI&&((0,E.u)((()=>(0,R.p)("docHidden",[(0,N.t)()],void 0,_.T,this.ee)),!0),(0,x.sp)("pagehide",(()=>(0,R.p)("winPagehide",[(0,N.t)()],void 0,_.T,this.ee))),this.importAggregator(e))}}var S=i(3969);class j extends y{static featureName=S.TZ;constructor(e,t=!0){super(e,S.TZ,t),this.importAggregator(e)}}new class extends o{constructor(t,r){super(r),p.gm?(this.features={},(0,h.bQ)(this.agentIdentifier,this),this.desiredFeatures=new Set(t.features||[]),this.desiredFeatures.add(A),this.runSoftNavOverSpa=[...this.desiredFeatures].some((e=>e.featureName===a.K7.softNav)),(0,d.j)(this,t,t.loaderType||"agent"),this.run()):(0,e.R)(21)}get config(){return{info:this.info,init:this.init,loader_config:this.loader_config,runtime:this.runtime}}run(){try{const t=u(this.agentIdentifier),r=[...this.desiredFeatures];r.sort(((e,t)=>a.P3[e.featureName]-a.P3[t.featureName])),r.forEach((r=>{if(!t[r.featureName]&&r.featureName!==a.K7.pageViewEvent)return;if(this.runSoftNavOverSpa&&r.featureName===a.K7.spa)return;if(!this.runSoftNavOverSpa&&r.featureName===a.K7.softNav)return;const n=function(e){switch(e){case a.K7.ajax:return[a.K7.jserrors];case a.K7.sessionTrace:return[a.K7.ajax,a.K7.pageViewEvent];case a.K7.sessionReplay:return[a.K7.sessionTrace];case a.K7.pageViewTiming:return[a.K7.pageViewEvent];default:return[]}}(r.featureName).filter((e=>!(e in this.features)));n.length>0&&(0,e.R)(36,{targetFeature:r.featureName,missingDependencies:n}),this.features[r.featureName]=new r(this)}))}catch(t){(0,e.R)(22,t);for(const e in this.features)this.features[e].abortHandler?.();const r=(0,h.Zm)();delete r.initializedAgents[this.agentIdentifier]?.api,delete r.initializedAgents[this.agentIdentifier]?.features,delete this.sharedAggregator;return r.ee.get(this.agentIdentifier).abort(),!1}}}({features:[A,T,j],loaderType:"lite"})})()})();</script> <link rel="shortcut icon" type="image/png" href="https://uploads-eu-west-1.insided.com/intercom-en/attachment/0712b557-293b-411c-8da6-fa508aaa8874_thumb.png" /> <title>Welcome welcome everyone! | Community</title> <meta name="description" content="Hello Intercom Community, I’m Des, co-founder of Intercom. Welcome to our new Community platform We’re very excited to partner with you on making this a..."> <meta property="og:title" content="Welcome welcome everyone! | Community"/> <meta property="og:type" content="article" /> <meta property="og:url" content="https://community.intercom.com/new-members-41/welcome-welcome-everyone-3829"/> <meta property="og:description" content="Hello Intercom Community, I’m Des, co-founder of Intercom. Welcome to our new Community platform We’re very excited to partner with you on making this a useful and engaging space where you can connect with Intercom folks and and with peers in your own industry and beyond.We’ll use this space to shar..." /> <meta property="og:image" content="https://uploads-eu-west-1.insided.com/intercom-en/attachment/abd347dc-1a1e-4075-b4e7-1b04b96a22d9_thumb.jpg"/> <meta property="og:image:secure_url" content="https://uploads-eu-west-1.insided.com/intercom-en/attachment/abd347dc-1a1e-4075-b4e7-1b04b96a22d9_thumb.jpg"/> <link rel="canonical" href="https://community.intercom.com/new-members-41/welcome-welcome-everyone-3829" /> <style id="css-variables">@font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:700 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:700 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:normal } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:300 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:normal } html {--borderradius-base: 4px;--config--main-border-base-color: #f1f1f1ff;--config--main-button-base-font-color: #1a1a1a;--config--main-button-base-font-family: TT Norms Pro;--config--main-button-base-font-weight: 600;--config--main-button-base-radius: 3px;--config--main-button-base-texttransform: none;--config--main-color-alert: #fc5b3fff;--config--main-color-brand: #0057ffff;--config--main-color-brand-secondary: #041527ff;--config--main-color-contrast: #2aaae1;--config--main-color-day: #f0f2f6;--config--main-color-day-dark: #ededed;--config--main-color-day-light: #fff;--config--main-color-disabled: #f1f1f1ff;--config--main-color-dusk: #a7aeb5;--config--main-color-dusk-dark: #616a73;--config--main-color-dusk-light: #d5d7db;--config--main-color-highlighted: #B0DFF3;--config--main-color-info: #fc5b3fff;--config--main-color-night: #242424ff;--config--main-color-night-inverted: #f5f5f5;--config--main-color-night-light: #2b2b2b;--config--main-color-success: #00b4d8ff;--config--main-font-base-lineheight: 1.5;--config--main-font-base-stack: TT Norms Pro;--config--main-font-base-style: normal;--config--main-font-base-weight: normal;--config--main-font-secondary: TT Norms Pro;--config--main-fonts: @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bold/Roboto-Bold-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:700 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/bolditalic/Roboto-BoldItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:700 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/italic/Roboto-Italic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:normal } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/light/Roboto-Light-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:300 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/medium/Roboto-Medium-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/mediumitalic/Roboto-MediumItalic-webfont.svg#2dumbregular) format("svg"); font-style:italic; font-weight:500 } @font-face{ font-family:Roboto; src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot); src:url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.eot#iefix) format("embedded-opentype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.woff) format("woff"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.ttf) format("truetype"),url(https://d2cn40jarzxub5.cloudfront.net/_fonts/fonts/roboto/regular/Roboto-Regular-webfont.svg#2dumbregular) format("svg"); font-style:normal; font-weight:normal };--config--main-header-font-weight: 600;--config-anchor-base-color: #0057ffff;--config-anchor-base-hover-color: #0057ffff;--config-avatar-notification-background-color: #0057ffff;--config-body-background-color: #ffffffff;--config-body-wrapper-background-color: transparent;--config-body-wrapper-box-shadow: 0 0 0 transparent;--config-body-wrapper-max-width: 100%;--config-button-cancel-active-background-color: rgba(237, 89, 55, 0.15);--config-button-cancel-active-border-color: #C53311;--config-button-cancel-active-color: #ed5937;--config-button-cancel-background-color: transparent;--config-button-cancel-border-color: #ed5937;--config-button-cancel-border-radius: 24px;--config-button-cancel-border-width: 2px;--config-button-cancel-box-shadow: 0 0 0 transparent;--config-button-cancel-color: #ed5937;--config-button-cancel-hover-background-color: rgba(237, 89, 55, 0.1);--config-button-cancel-hover-border-color: #DD3913;--config-button-cancel-hover-color: #ed5937;--config-button-cta-active-background-color: #fff;--config-button-cta-active-border-color: #0057ff;--config-button-cta-active-border-width: 2px;--config-button-cta-active-box-shadow: 0 0 0 transparent;--config-button-cta-active-color: #0057ff;--config-button-cta-background-color: #0057ff;--config-button-cta-border-color: #0057ff;--config-button-cta-border-radius: 24px;--config-button-cta-border-width: 2px;--config-button-cta-box-shadow: 0 0 0 transparent;--config-button-cta-color: #fff;--config-button-cta-focus-background-color: #0054f5ff;--config-button-cta-focus-border-color: #004ee6ff;--config-button-cta-focus-border-width: 2px;--config-button-cta-focus-color: #fff;--config-button-cta-hover-background-color: #fff;--config-button-cta-hover-border-color: #0057ff;--config-button-cta-hover-border-width: 2px;--config-button-cta-hover-box-shadow: 0 0 0 transparent;--config-button-cta-hover-color: #0057ff;--config-button-cta-spinner-color: #fff;--config-button-cta-spinner-hover-color: #fff;--config-button-secondary-active-background-color: #414950;--config-button-secondary-active-border-color: #414950;--config-button-secondary-active-border-width: 2px;--config-button-secondary-active-box-shadow: 0 0 0 transparent;--config-button-secondary-active-color: #fff;--config-button-secondary-background-color: #64707b;--config-button-secondary-border-color: #64707b;--config-button-secondary-border-radius: 24px;--config-button-secondary-border-width: 2px;--config-button-secondary-box-shadow: 0 0 0 transparent;--config-button-secondary-color: #fff;--config-button-secondary-focus-background-color: #020910ff;--config-button-secondary-focus-border-color: #020910ff;--config-button-secondary-focus-border-width: 2px;--config-button-secondary-focus-color: #fff;--config-button-secondary-hover-background-color: #4D565E;--config-button-secondary-hover-border-color: #4D565E;--config-button-secondary-hover-border-width: 2px;--config-button-secondary-hover-box-shadow: 0 0 0 transparent;--config-button-secondary-hover-color: #fff;--config-button-secondary-spinner-color: #fff;--config-button-secondary-spinner-hover-color: #fff;--config-button-toggle-active-background-color: rgba(42, 170, 225, 0.15);--config-button-toggle-active-border-color: #177BA6;--config-button-toggle-active-color: #2aaae1;--config-button-toggle-background-color: transparent;--config-button-toggle-border-color: #2aaae1;--config-button-toggle-border-radius: 24px;--config-button-toggle-border-width: 2px;--config-button-toggle-box-shadow: 0 0 0 transparent;--config-button-toggle-color: #2aaae1;--config-button-toggle-filled-background-color: #0057ffff;--config-button-toggle-filled-color: #fff;--config-button-toggle-filled-pseudo-color: #fff;--config-button-toggle-filled-spinner-color: #fff;--config-button-toggle-focus-border-color: #004ee6ff;--config-button-toggle-hover-background-color: rgba(42, 170, 225, 0.1);--config-button-toggle-hover-border-color: #1A8CBD;--config-button-toggle-hover-color: #2aaae1;--config-button-toggle-on-active-background-color: rgba(42, 170, 225, 0.75);--config-button-toggle-on-active-border-color: #2aaae1;--config-button-toggle-on-active-color: #fff;--config-button-toggle-on-background-color: rgba(42, 170, 225, 0.6);--config-button-toggle-on-border-color: #2aaae1;--config-button-toggle-on-border-radius: 24px;--config-button-toggle-on-border-width: 2px;--config-button-toggle-on-box-shadow: 0 0 0 transparent;--config-button-toggle-on-color: #fff;--config-button-toggle-on-hover-background-color: rgba(42, 170, 225, 0.7);--config-button-toggle-on-hover-border-color: #2aaae1;--config-button-toggle-on-hover-color: #fff;--config-button-toggle-outline-background-color: #0057ffff;--config-button-toggle-outline-color: #0057ffff;--config-button-toggle-outline-pseudo-color: #0057ffff;--config-button-toggle-outline-spinner-color: #0057ffff;--config-content-type-article-color: #fff;--config-cookie-modal-background-color: rgba(60,60,60,.9);--config-cookie-modal-color: #fff;--config-create-topic-type-icon-color: #242424ff;--config-cta-close-button-color: #a7aeb5;--config-cta-icon-background-color: #0057ffff;--config-cta-icon-check: #fff;--config-editor-comment-toolbar-background-color: #fff;--config-editor-comment-toolbar-button-color: #242424ff;--config-editor-comment-toolbar-button-hover-color: #0057ffff;--config-footer-background-color: #242424ff;--config-footer-color: #fff;--config-header-color: #041527ff;--config-header-color-inverted: #f5f5f5;--config-hero-background-position: top left;--config-hero-color: #ffffffff;--config-hero-font-weight: bold;--config-hero-stats-background-color: #fff;--config-hero-stats-counter-font-weight: bold;--config-hero-text-shadow: none;--config-input-focus-color: #0057ffff;--config-link-base-color: #242424ff;--config-link-base-hover-color: #0057ffff;--config-link-hover-decoration: none;--config-main-navigation-background-color: #ffffff;--config-main-navigation-border-bottom-color: #f1f1f1;--config-main-navigation-border-top-color: #f1f1f1;--config-main-navigation-dropdown-background-color: #fff;--config-main-navigation-dropdown-color: #1a1a1a;--config-main-navigation-dropdown-font-weight: normal;--config-main-navigation-nav-color: #041527;--config-main-navigation-nav-font-weight: normal;--config-main-navigation-nav-link-color: #041527;--config-main-navigation-search-placeholder-color: #041527ff;--config-mention-selector-hover-selected-color: #fff;--config-meta-link-font-weight: normal;--config-meta-link-hover-color: #0057ffff;--config-meta-text-color: #041527ff;--config-notification-widget-background-color: #f1f1f1ff;--config-notification-widget-color: #041527ff;--config-pagination-active-page-color: #0057ffff;--config-paging-item-hover-color: #0057ffff;--config-pill-color: #fff;--config-powered-by-insided-display: visible;--config-profile-user-statistics-background-color: #fff;--config-sharpen-fonts: true;--config-sidebar-widget-color: #041527ff;--config-sidebar-widget-font-family: TT Norms Pro;--config-sidebar-widget-font-weight: 600;--config-ssi-header-height: auto;--config-ssi-header-mobile-height: auto;--config-subcategory-hero-color: #242424ff;--config-tag-modify-link-color: #0057ffff;--config-tag-pill-background-color: #f0f2f6;--config-tag-pill-hover-background-color: #8ce3ffff;--config-tag-pill-hover-border-color: #0057ffff;--config-tag-pill-hover-color: #0057ffff;--config-thread-list-best-answer-background-color: #00b4d80d;--config-thread-list-best-answer-border-color: #00b4d8ff;--config-thread-list-mod-break-background: #0057ff0d;--config-thread-list-mod-break-border-color: #0057ffff;--config-thread-list-sticky-topic-background: #0057fff2;--config-thread-list-sticky-topic-border-color: #0057ffff;--config-thread-list-sticky-topic-flag-color: #0057ffff;--config-thread-list-topic-button-subscribe-border-width: 1px;--config-thread-list-topic-title-font-weight: bold;--config-thread-pill-answer-background-color: #00b4d8ff;--config-thread-pill-author-background-color: #0057ffff;--config-thread-pill-author-color: #fff;--config-thread-pill-question-background-color: #ffd935ff;--config-thread-pill-question-color: #fff;--config-thread-pill-sticky-background-color: #0057ffff;--config-thread-pill-sticky-color: #fff;--config-topic-page-answered-field-icon-color: #00b4d8ff;--config-topic-page-answered-field-link-color: #0057ffff;--config-topic-page-header-font-weight: 600;--config-topic-page-post-actions-active: #0057ffff;--config-topic-page-post-actions-icon-color: #a7aeb5;--config-topic-page-quote-border-color: #f1f1f1ff;--config-topic-question-color: #ffd935ff;--config-widget-box-shadow: 0 2px 4px 0 rgba(0,0,0,0.08);--config-widget-cta-background-color: #041527ff;--config-widget-cta-color: #ffffffff;--config-widget-tabs-font-weight: normal;--config-widget-tabs-forum-list-header-color: #041527ff;--config-widget-tabs-forum-list-header-hover-color: #0057ffff;--config-card-border-radius: 8px;--config-card-border-width: 0;--config-card-background-color: #F1F1F1F1;--config-card-hover-background-color: #F1F1F1F1;--config-card-hover-title-color: #0057FF;--config-card-hover-shadow: 0 2px 4px 0 rgba(0, 0, 0, 0.16);--config-card-active-background-color: #F1F1F1F1;--config-sidebar-background-color: transparent;--config-sidebar-border-color: transparent;--config-sidebar-border-radius: 3px;--config-sidebar-border-width: 1px;--config-sidebar-shadow: 0 0 0 transparent;--config-sidebar-widget-username-color: #242424ff;--config-username-hover-color: #0057ffff;--config-username-hover-decoration: none;--config-button-border-width: 2px;--config-button-border-radius: 24px;--config-button-cta-hover-border-radius: 24px;--config-button-cta-active-border-radius: 24px;--config-button-secondary-hover-border-radius: 24px;--config-button-secondary-active-border-radius: 24px;--config-button-toggle-hover-border-radius: 24px;--config-button-toggle-active-border-radius: 24px;--config-button-toggle-on-hover-border-radius: 24px;--config-button-toggle-on-active-border-radius: 24px;--config-button-cancel-hover-border-radius: 24px;--config-button-cancel-active-border-radius: 24px;--config-button-toggle-hover-border-width: 2px;--config-button-toggle-active-border-width: 2px;--config-button-toggle-on-hover-border-width: 2px;--config-button-toggle-on-active-border-width: 2px;--config-button-cancel-hover-border-width: 2px;--config-button-cancel-active-border-width: 2px;}</style> <div data-preact="shared/modules/Layout/Devtool/index" class="" data-props="{}"><undefined></undefined></div> <link href="https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/dist/css/forum.css" id='main-css' rel="stylesheet" type="text/css" /> <script nonce="">if (!(window.CSS && CSS.supports('color', 'var(--fake-var)'))) { document.head.removeChild(document.getElementById('main-css')) document.write('<link href="/destination.css" rel="stylesheet" type="text/css"><\x2flink>'); }</script> <style> /* Note: We recommend inviting a professional web developer to work with Custom Css. Test your code on a staging environment before publishing. Please note that updates to the core platform could negatively affect your custom code. If you do not have access to a developer, inSided can provide Professional Services - please reach out to support@insided.com */ *{ font-family: "TT Norms Pro Normal" !important; } body{ font-size: 15px; font-weight: 300 !important; } .thread-list-title .thread-list-view-description { font-weight: 300; } h1{ font-family: "TT Norms Pro Normal"; font-size: 50px; } .qa-subForum-header .main-menu-trigger{ font-size:15px; } /* "FORUM SUPPORT" FONT */ .main-menu-trigger { font-size:15px; } /* PRODUCT UPDATES FONT */ .cke_panel_container, .post__content.post__content--new-editor { font-size: 16px } /* ASK YOUR QUESTION BUTTON .moveUp{ margin-top: -32px; } */ /* WELCOME PARTY HEADER */ .forum-featured-image__content{ margin-left:30%; } /* QUICK LINKS WIDGET */ .homepage-widget-container--index-10 p{ font-size: 15.5px; } /* RECENT ACTIVITY FONT */ p{ font-size: 16px; } .qa-topic-title{ font-size:18px; font-weight: 900; } /* CONNECT LEARN SHARE BANNER */ .homepage-widget-container--index-15 .text-left{ width:600px; } /* HEADER BANNER FONT */ .brand-hero .brand-hero-title { color: #000; margin: auto !important; font-size: 46px; } .qa-brand-hero-subtitle{ font-size:18px !important; line-height:34px; } .brand-hero .brand-hero-subtitle { color: #000; font-weight: 300; } .qa-page-title{ font-size: 50px; } /* QUICK LINK IMAGES */ .widget-container--index-6 .quicklink__title{ text-align: center; margin-top:-40px; padding-left:10%; } /* HIDE PRODUCT AREA */ .featured-topic__product-area{ display: none; } .widget-container--index-6 .card-widget-title{ font-size: 17px; text-align: center; margin-top: -13px; height: 14px; } .widget-container--index-6 .quicklink__hero.padding__icon { margin-top: -10px; width:60px; background-size: 32px !important; } .box--user-activities .tabs--spaced .sections__nav .tabs--nav__container .tabs--nav{ background-color: #00B4D8; } .box--user-activities{ padding: 0px; } /* ASK YOUR QUESTION BUTTON */ .product-box{ border-radius: 10px; border: 1px solid #d5d6da; margin-top: -60px; padding-left: 25px; padding-top: 20px; } .product{ border-radius: 10px; width: 250px; margin:auto; } .Sidebarmodule{ margin:auto; } .tabs__item tabs__item--M qa-tab{ color: #FFFFFF; } /* SEARCH INPUT */ input[type=search].search-box__input { border: 1px solid #000; } /* TAGS */ .tag--pill { background-color:#FFFF; color: #000000 !important; border: 1px solid #081d34;} /* TABS WIDGET */ .tabs--nav { background-color: #081d34; } /* RECENT ACTIVITY NAV */ .qa-tabs-menu { padding: 5px 10px !important; } .tabs__item a { color: white !important; } /* HIDE VIEW COUNTER */ .topic-view_footer { display: none; } .post-meta__container { display: none; } .event-item__attendees { display: none; } /* HIDE COUNT */ .featured-topic__product-area-count{ display: none; } /* DID YOU KNOW BANNER */ .widget-container--index-8 h2{ padding-top: 30px; } .widget-container--index-8 p{ padding-bottom: 30px; } .widget-container--index-6 .featured-topic__heading{ text-align: left; margin-bottom: 5px; } /* QUICK LINKS */ .quicklink__box{ border: 1px solid #d5d6da; border-radius: 8px !important; } iframe#twitter-widget-0 { border: 1px solid #d5d6da !important; border-radius: 8px !important; } /* RESPONSIVE */ @media (max-width: 320px) { .qa-brand-hero-subtitle{ font-size:12px!important; } } @media (max-width: 386px) { .brand-hero .brand-hero-title { font-size: 30px; line-height: 20px;} .qa-brand-hero-subtitle{ font-size:14px!important; } } @media (max-width: 388px) { .brand-hero .brand-hero-title { font-size: 32px; line-height: 20px; } .qa-brand-hero-subtitle{ font-size:12px; } } @media (max-width: 450px){ .brand-hero .brand-hero-title { margin-top: 3px; } .qa-brand-hero-subtitle{ font-size:15px; padding:10px; } .homepage-widget-container--index-5{ display:none; } } @media (max-width: 488px) { .brand-hero .brand-hero-title { padding-top: 2px; font-size: 40px; line-height:40px; padding-bottom: 2px; } .qa-brand-hero-subtitle{ font-size:18px; line-height: 35px; } } @media (max-width: 420px) { .custom-hero-banner { height: 200px; padding-top: 40px; } @media (min-width: 768px) { .body-wrapper .quicklink__hero.padding__icon { background-size: auto 40px; float: left; } } @media (min-width: 768px) { .body-wrapper .padding__icon, .quicklink__box__novisual, .quicklink__hero { height: 90px; width: 56px; margin-top: 0; } } @media (max-width: 1024px) { .widget---leaderboard_points { margin-top: 32px; } } /* WIDGET IMAGES */ .featured-topic .quicklink__url { display: block !important; } /* WIDGET BODY */ .body-wrapper .quicklink__title { padding: 12px 12px 4px 12px; } /* FEATURED TOPIC IMAGE HEIGHT*/ .featured-topic--full-width .featured-topic__hero { height: 100%; width: 100%; } /* WIDGETS */ .featured-topic__heading { min-height: 3em; } .featured-topic--full-width .featured-topic__url figure { height: 100%; } /* BANNER */ .qa-banner-container.banner-container { height: { height: 90px; width: 56px; margin-top: 0; } </style> </head> <body id="customcss" class="twig_page-topic category-41 topic-745"> <div data-preact="destination/modules/Accessibility/SkipToContent/SkipToContent" class="" data-props="{}"><a href="#main-content-target" class="skip-to-content-btn" aria-label="Skip to main content">Skip to main content</a></div>  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WB899HL" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <div id="community-id" data-data=intercom-en ></div> <div id="device-type" data-data=desktop ></div> <main id='root' class='body-wrapper'> <div data-preact="mega-menu/index" class="" data-props="{"logo":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/cd04e181-5fa0-46a9-8078-22f4bd2d1825_thumb.png","newTopicURL":"\/topic\/new","groupCount":8,"communityCategories":[],"communityCategoriesV2":[{"id":1,"type":0,"title":"News & Updates","description":"-","thumbnailImage":"e3f57494-86a5-4725-b9ba-0cada26b432c_thumb.png","parentId":null,"isContainer":true,"children":[{"id":2,"type":0,"title":"News & Updates","description":"Read the latest news & updates from the Interconnected team.","thumbnailImage":null,"parentId":1,"isContainer":false,"children":[],"visibleTopicsCount":1,"url":"https:\/\/community.intercom.com\/news-updates-2"}],"visibleTopicsCount":1,"containerCategoriesCount":0,"contentCategoriesCount":1,"url":"https:\/\/community.intercom.com\/news-updates-1"},{"id":5,"type":0,"title":"Product Area","description":" ","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":11,"type":0,"title":"Messages & Series","description":"Send perfect messages and targeted campaigns with Intercom's outbound features","thumbnailImage":null,"parentId":5,"isContainer":false,"children":[],"visibleTopicsCount":685,"url":"https:\/\/community.intercom.com\/messages-series-11"},{"id":9,"type":0,"title":"Conversations","description":"Intercom's blazingly fast next-gen Inbox","thumbnailImage":null,"parentId":5,"isContainer":false,"children":[],"visibleTopicsCount":564,"url":"https:\/\/community.intercom.com\/conversations-9"},{"id":6,"type":0,"title":"Article Help Center","description":"Scale your support and answer questions faster with your Intercom Help Center","thumbnailImage":null,"parentId":5,"isContainer":false,"children":[],"visibleTopicsCount":385,"url":"https:\/\/community.intercom.com\/article-help-center-6"},{"id":7,"type":0,"title":"Workflows","description":"Automate simple processes, offer proactive support and engage your customers with Intercom's Custom Bots","thumbnailImage":null,"parentId":5,"isContainer":false,"children":[],"visibleTopicsCount":410,"url":"https:\/\/community.intercom.com\/workflows-7"},{"id":15,"type":0,"title":"Surveys","description":"Use Intercom Surveys to capture customer feedback and use it to create a better customer experience","thumbnailImage":null,"parentId":5,"isContainer":false,"children":[],"visibleTopicsCount":60,"url":"https:\/\/community.intercom.com\/surveys-15"},{"id":10,"type":0,"title":"Product Tours","description":"Show your customers the way to success with Intercom's interactive Product Tours","thumbnailImage":null,"parentId":5,"isContainer":false,"children":[],"visibleTopicsCount":244,"url":"https:\/\/community.intercom.com\/product-tours-10"},{"id":8,"type":0,"title":"Messenger","description":"Intercom's fully customizable Messenger, providing customers with in-context engagement.","thumbnailImage":null,"parentId":5,"isContainer":false,"children":[],"visibleTopicsCount":428,"url":"https:\/\/community.intercom.com\/messenger-8"},{"id":14,"type":0,"title":"Contacts & Companies","description":"Track your customers in the Intercom platform for better relationships","thumbnailImage":null,"parentId":5,"isContainer":false,"children":[],"visibleTopicsCount":179,"url":"https:\/\/community.intercom.com\/contacts-companies-14"},{"id":59,"type":0,"title":"Fin AI Agent","description":"Intercom\u2019s breakthrough AI chatbot, built on GPT-4","thumbnailImage":null,"parentId":5,"isContainer":false,"children":[],"visibleTopicsCount":53,"url":"https:\/\/community.intercom.com\/fin-ai-agent-59"},{"id":70,"type":0,"title":"Tickets","description":"Intercom\u2019s tickets are optimized for team collaboration and real-time customer updates","thumbnailImage":null,"parentId":5,"isContainer":false,"children":[],"visibleTopicsCount":35,"url":"https:\/\/community.intercom.com\/tickets-70"},{"id":72,"type":0,"title":"Fin AI Copilot","description":"Intercom\u2019s Fin AI Copilot gives every support agent a personal AI assistant.","thumbnailImage":null,"parentId":5,"isContainer":false,"children":[],"visibleTopicsCount":1,"url":"https:\/\/community.intercom.com\/fin-ai-copilot-72"}],"visibleTopicsCount":3044,"containerCategoriesCount":0,"contentCategoriesCount":11,"url":"https:\/\/community.intercom.com\/product-area-5"},{"id":20,"type":0,"title":"Popular Topics","description":"-","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":22,"type":0,"title":"Settings, Security & Permissions","description":"Set your team up for success with permissions and roles in Intercom","thumbnailImage":null,"parentId":20,"isContainer":false,"children":[],"visibleTopicsCount":111,"url":"https:\/\/community.intercom.com\/settings-security-permissions-22"},{"id":25,"type":0,"title":"Apps & Integrations","description":"Learn about Intercom's app store, adding apps to your workspace and building your own custom apps","thumbnailImage":null,"parentId":20,"isContainer":false,"children":[],"visibleTopicsCount":501,"url":"https:\/\/community.intercom.com\/apps-integrations-25"},{"id":37,"type":0,"title":"Workspace Data Management","description":" ","thumbnailImage":null,"parentId":20,"isContainer":false,"children":[],"visibleTopicsCount":15,"url":"https:\/\/community.intercom.com\/workspace-data-management-37"},{"id":21,"type":0,"title":"Reporting","description":"Measure the performance of your teams, messages, articles and automations","thumbnailImage":null,"parentId":20,"isContainer":false,"children":[],"visibleTopicsCount":168,"url":"https:\/\/community.intercom.com\/reporting-21"},{"id":23,"type":0,"title":"API & Webhooks","description":"Get more out of Intercom using our API and webhooks","thumbnailImage":null,"parentId":20,"isContainer":false,"children":[],"visibleTopicsCount":488,"url":"https:\/\/community.intercom.com\/api-webhooks-23"},{"id":26,"type":0,"title":"Intercom Mobile App","description":"Reply to your customers on the go with Intercom's mobile app","thumbnailImage":null,"parentId":20,"isContainer":false,"children":[],"visibleTopicsCount":34,"url":"https:\/\/community.intercom.com\/intercom-mobile-app-26"},{"id":24,"type":0,"title":"Mobile SDKs","description":"Engage users of your mobile app with an onboarding and support experience powered by Intercom","thumbnailImage":null,"parentId":20,"isContainer":false,"children":[],"visibleTopicsCount":391,"url":"https:\/\/community.intercom.com\/mobile-sdks-24"},{"id":28,"type":0,"title":"Customer FAQ","description":" ","thumbnailImage":null,"parentId":20,"isContainer":false,"children":[],"visibleTopicsCount":81,"url":"https:\/\/community.intercom.com\/customer-faq-28"},{"id":27,"type":0,"title":"Intercom Community","description":"A place where you can ask questions, share knowledge, and get to know other Intercom customers","thumbnailImage":null,"parentId":20,"isContainer":false,"children":[],"visibleTopicsCount":113,"url":"https:\/\/community.intercom.com\/intercom-community-27"},{"id":38,"type":0,"title":"Third-Party Apps & Plugins","description":" We\u2019re proud to have an ever-growing community of partners building amazing apps that help you get even more from Intercom","thumbnailImage":null,"parentId":20,"isContainer":false,"children":[],"visibleTopicsCount":10,"url":"https:\/\/community.intercom.com\/third-party-apps-plugins-38"},{"id":69,"type":0,"title":"Post-Event Q&A","description":"Ask questions and get answers following the Intercom Events","thumbnailImage":null,"parentId":20,"isContainer":false,"children":[],"visibleTopicsCount":10,"url":"https:\/\/community.intercom.com\/post-event-q-a-69"}],"visibleTopicsCount":1922,"containerCategoriesCount":0,"contentCategoriesCount":11,"url":"https:\/\/community.intercom.com\/popular-topics-20"},{"id":39,"type":0,"title":"Tips from the Intercom Team","description":" ","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":43,"type":0,"title":"Getting started with Intercom","description":" ","thumbnailImage":null,"parentId":39,"isContainer":false,"children":[],"visibleTopicsCount":12,"url":"https:\/\/community.intercom.com\/getting-started-with-intercom-43"},{"id":44,"type":0,"title":"Tips for Developers","description":" ","thumbnailImage":null,"parentId":39,"isContainer":false,"children":[],"visibleTopicsCount":7,"url":"https:\/\/community.intercom.com\/tips-for-developers-44"},{"id":45,"type":0,"title":"Intercom for Human Support","description":" ","thumbnailImage":null,"parentId":39,"isContainer":false,"children":[],"visibleTopicsCount":8,"url":"https:\/\/community.intercom.com\/intercom-for-human-support-45"},{"id":46,"type":0,"title":"Intercom for Automated Support","description":" ","thumbnailImage":null,"parentId":39,"isContainer":false,"children":[],"visibleTopicsCount":8,"url":"https:\/\/community.intercom.com\/intercom-for-automated-support-46"}],"visibleTopicsCount":35,"containerCategoriesCount":0,"contentCategoriesCount":4,"url":"https:\/\/community.intercom.com\/tips-from-the-intercom-team-39"},{"id":29,"type":0,"title":"Tips from Expert Users","description":" ","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":34,"type":0,"title":"Getting started with Intercom","description":" ","thumbnailImage":null,"parentId":29,"isContainer":false,"children":[],"visibleTopicsCount":1,"url":"https:\/\/community.intercom.com\/getting-started-with-intercom-34"},{"id":35,"type":0,"title":"Use Intercom like a PRO","description":" ","thumbnailImage":null,"parentId":29,"isContainer":false,"children":[],"visibleTopicsCount":2,"url":"https:\/\/community.intercom.com\/use-intercom-like-a-pro-35"},{"id":36,"type":0,"title":"Apps & Integrations","description":" ","thumbnailImage":null,"parentId":29,"isContainer":false,"children":[],"visibleTopicsCount":1,"url":"https:\/\/community.intercom.com\/apps-integrations-36"}],"visibleTopicsCount":4,"containerCategoriesCount":0,"contentCategoriesCount":3,"url":"https:\/\/community.intercom.com\/tips-from-expert-users-29"},{"id":40,"type":0,"title":"Welcome","description":" ","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":41,"type":0,"title":"New Members","description":" ","thumbnailImage":null,"parentId":40,"isContainer":false,"children":[],"visibleTopicsCount":3,"url":"https:\/\/community.intercom.com\/new-members-41"},{"id":42,"type":0,"title":"Expert Users","description":"All Expert Program resources and articles - in one place.","thumbnailImage":null,"parentId":40,"isContainer":false,"children":[],"visibleTopicsCount":5,"url":"https:\/\/community.intercom.com\/expert-users-42"},{"id":76,"type":0,"title":"Expert Program Q&A","description":"Have any questions about the Expert Program? Ask here ","thumbnailImage":null,"parentId":40,"isContainer":false,"children":[],"visibleTopicsCount":0,"url":"https:\/\/community.intercom.com\/expert-program-q-a-76"},{"id":77,"type":0,"title":"Expert Profiles","description":"The space where Community Experts showcase their experience and skills","thumbnailImage":null,"parentId":40,"isContainer":false,"children":[],"visibleTopicsCount":0,"url":"https:\/\/community.intercom.com\/expert-profiles-77"}],"visibleTopicsCount":8,"containerCategoriesCount":0,"contentCategoriesCount":4,"url":"https:\/\/community.intercom.com\/welcome-40"}],"knowledgeBaseCategories":[],"knowledgeBaseCategoriesV2":[{"id":57,"type":1,"title":"Placeholder","description":" ","thumbnailImage":null,"parentId":null,"isContainer":true,"children":[{"id":58,"type":1,"title":" ","description":" ","thumbnailImage":null,"parentId":57,"isContainer":false,"children":[],"visibleTopicsCount":0,"url":"https:\/\/community.intercom.com\/-58"}],"visibleTopicsCount":0,"containerCategoriesCount":0,"contentCategoriesCount":1,"url":"https:\/\/community.intercom.com\/placeholder-57"}],"communityCustomerTitle":"intercom-en","ssoLoginUrl":"","items":[{"key":"community","visibility":true,"name":"Community"},{"key":"custom","visibility":true,"name":"Help Center","url":"https:\/\/www.intercom.com\/help\/en\/?on_pageview_event=nav","external":true},{"key":"custom","name":"Academy","visibility":true,"url":"https:\/\/academy.intercom.com\/?on_pageview_event=nav","external":true},{"key":"custom","visibility":true,"name":"Resources","url":"https:\/\/www.intercom.com\/resources?on_pageview_event=nav","external":true},{"key":"knowledgeBase","visibility":false,"name":"User Tips"},{"key":"group","visibility":false,"name":"Groups","url":"\/groups"},{"key":"custom","visibility":true,"name":"Developer Hub","url":"https:\/\/developers.intercom.com\/?on_pageview_event=nav","external":true},{"key":"custom","visibility":true,"name":"Partner Hub","url":"https:\/\/www.intercom.com\/partner\/services-program?on_pageview_event=service_partner_program_footer","external":true},{"key":"productUpdates","name":"News & Updates","visibility":false,"url":"\/product-updates"},{"key":"ideation","visibility":false,"name":"Ideas","url":"\/ideas"},{"key":"event","visibility":false,"name":"Events","url":"\/events"}],"searchInfo":{"isFederatedSalesforceSearch":false,"isFederatedSkilljarSearch":true,"isFederatedFreshdeskSearch":false,"category":null,"isParentCategory":null,"isExtendableSearch":null},"permissions":{"ideation":false,"productUpdates":true},"enabledLanguages":[{"id":"065312c1-c9f0-72ed-8000-5cad0147517b","code":"en","iso":"en-us","locale":"en_US","name":"English","isEnabled":true,"isDefault":true,"isPublished":true}],"publishedLanguages":[],"selectedLanguage":"en","isSpacesOnly":false,"phrases":{"Common":{"main.navigation.menu_label":"Menu","nav.title.forum.overview":"Home","nav.title.forum.recent.activity":"Recently active topics","nav.title.forum.activity.last.visit":"Active since last visit","nav.title.forum.unanswered.questions":"Unanswered questions","bb.spoiler.show-content":"Show content","bb.spoiler.hide-content":"Hide content","wrote":"wrote","js.attachments.place_in_text":"Place in text","js.attachments.show_as_attachment":"Show as attachment","js.attachments.delete":"Delete","js.uploader.error_file_type":"Sorry, we couldn't upload your file because we don't support that file type. Supported file types: {allowed_files_type}","js.uploader.error_file_size":"Sorry, we couldn\u2019t upload your file because it's too big. Maximum file size: {allowed_files_size}","content_type.label.idea":"Idea","js.uploader.error_on_upload":"Something went wrong, please check your link and try again."},"Forum":{"nav.title.knowledgebase":"User Tips overview","nav.title.knowledgebase.overview":"User Tips overview","nav.title.community":"Intercom Community","live.search.placeholder":"Search or ask a question","live.search.search.text":"Search:","live.search.no.result.found.text":"No results found for:","live.search.trending.text":"Trending","live.search.ask.question":"Ask a question ","live.search.view.all":"View all","topic.form.type.discussion.label":"Conversation","content_type.label.article":"Article","content_type.label.question":"Question","answered.mark.title":"Solved","ask.question.title":"Ask question","ask.question.title.description":"Start your question with 'What', 'How' etc and phrase it like a question.","ask.question.optional.description":"Add description (optional)","cancel":"Cancel","create":"Create","title":"Title","Choose your subject":"Choose your subject","post.textarea.label":"Description","topic.editor.subforum.title":"Category","topic.first.reply.placeholder.textarea":"Add as many details as possible, by providing details you\u2019ll make it easier for others to reply","wysiwyg.h1.btn.title":"Large heading","wysiwyg.h3.btn.title":"Small heading","wysiwyg.embed.btn.title":"Embed media","wysiwyg.video_embed.btn.title":"Video embed","Save":"Save","Cancel":"Cancel","wysiwyg.submenu.title":"More options","wysiwyg.features.links.text_input":"Text","wysiwyg.features.links.link_input":"URL","wysiwyg.features.links.link_input.placeholder":"Paste a link","wysiwyg.modals.embed.title":"Embed media","wysiwyg.modals.embed.placeholder":"Paste a link to embed media. Supported platforms: YouTube, Soundcloud, Deezer, Vimeo, Dailymotion.","wysiwyg.modals.embed.submit":"Insert","wysiwyg.features.links.link_button":"Save","Upload image":"Upload image","o_embed.error.error_no_url":"Missing embed URL","o_embed.error.error_not_valid_url":"URL provided is not valid","o_embed.error.error_service_not_supported":"The provided domain is not supported","o_embed.error.error_not_retrieved":"Embed data could not be retrieved"},"Control":{"editor.controls.quote":"Quote","editor.controls.spoiler":"Spoiler","editor.controls.code":"Code","editor.controls.url":"Url"}},"searchRevamp":false,"aiSearchSummary":false,"selectedTemplate":0}"><section class="main-navigation--wrapper header-navigation"><div class="main-navigation-sitewidth"><div class="header-navigation_logo-wrapper"><a target="_self" href="/" class="header-navigation_logo-anchor" track="[object Object]"><img class="header-navigation_logo" src="https://uploads-eu-west-1.insided.com/intercom-en/attachment/cd04e181-5fa0-46a9-8078-22f4bd2d1825_thumb.png" title alt="intercom-en Logo" /></a></div><div class="header-navigation-items-wrapper"><div class="header-navigation-items_and_search"><div class="header-navigation-items_and_search-inner"><nav role="navigation"><ul class="header-navigation-items_menu"><li class="header-navigation_list-item main-menu" track="[object Object]"><div class="dropdown-container"><button id="community-categories" aria-haspopup="true" type="button" style="background: none; border: none; font-weight: inherit; display: inline-block; padding: 0px; margin: 0px; cursor: pointer;"> <span style="display: flex; align-items: center;" class="main-menu-trigger"><span>Community</span><svg aria-hidden="true" width="16" height="16" class viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"><path d="M7.41 8.58997L12 13.17L16.59 8.58997L18 9.99997L12 16L6 9.99997L7.41 8.58997Z" fill="currentColor"></path></svg></span></button><ul aria-labelledby="community-categories" Component="ul" tabIndex="-1" role="menu" class="dropdown dropdown--forums-overview is-hidden"><li aria-hidden="true" class="arrow is-hidden-S"></li><li class="main-menu-list--overflow-scroll"><ul class="main-menu-list main-menu-list--quicklinks"><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-18573-item-0" role="option"><a track="[object Object]" href="/community" class="main-menu-link link--text"></a></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-18573-item-1" role="option"><a track="[object Object]" href="/search/activity/recent" class="main-menu-link link--text">Recently active topics</a></li><li class="main-menu-list__item main-menu-list__item--no-hover" id="downshift-18573-item-2" role="option"><a track="[object Object]" href="/search/activity/unanswered" class="main-menu-link link--text">Unanswered questions</a></li></ul></li></ul></div></li><li class="header-navigation_list-item"><a track="[object Object]" class="header-navigation_link title-help-center" href="https://www.intercom.com/help/en/?on_pageview_event=nav" target="_blank" rel="noreferrer">Help Center</a></li><li class="header-navigation_list-item"><a track="[object Object]" class="header-navigation_link title-academy" href="https://academy.intercom.com/?on_pageview_event=nav" target="_blank" rel="noreferrer">Academy</a></li><li class="header-navigation_list-item"><a track="[object Object]" class="header-navigation_link title-resources" href="https://www.intercom.com/resources?on_pageview_event=nav" target="_blank" rel="noreferrer">Resources</a></li><li class="header-navigation_list-item"><a track="[object Object]" class="header-navigation_link title-developer-hub" href="https://developers.intercom.com/?on_pageview_event=nav" target="_blank" rel="noreferrer">Developer Hub</a></li><li class="header-navigation_list-item"><a track="[object Object]" class="header-navigation_link title-partner-hub" href="https://www.intercom.com/partner/services-program?on_pageview_event=service_partner_program_footer" target="_blank" rel="noreferrer">Partner Hub</a></li></ul></nav><div class="header-navigation-items_hamburger"><div class="slider-menu"><span class="slider-trigger"><svg width="24" height="24" viewBox="0 0 24 24" fill="none"><path d="M3 18H21V16H3V18ZM3 13H21V11H3V13ZM3 6V8H21V6H3Z" fill="currentColor"></path></svg></span><span></span></div></div><div class="header-navigation_logo-wrapper is-hidden-L"><a target="_self" href="/" class="header-navigation_logo-anchor" track="[object Object]"><img class="header-navigation_logo" src="https://uploads-eu-west-1.insided.com/intercom-en/attachment/cd04e181-5fa0-46a9-8078-22f4bd2d1825_thumb.png" title alt="intercom-en Logo" /></a></div></div></div></div><section class="main-navigation--nav-buttons-wrapper" data-view="MainNavigation"><ul><li class="main-navigation--language-switcher"></li><li class="is-hidden-S"><a href="/topic/new" data-track="{"trigger":"navigation","type":"Topic Initiated"}" data-ga-track="{"eventCategory":"Homepage","eventAction":"Create topic clicked","eventLabel":{"Position":"Navigation"}}" class="menu-create-topic qa-menu-create-topic btn btn--cta" role="button" title><span aria-hidden="true" class="header-navigation-button-icon"><svg aria-hidden="true" width="16" height="16" viewBox="0 0 24 24" fill="currentColor" xmlns="http://www.w3.org/2000/svg" class><path d="M19 13H13V19H11V13H5V11H11V5H13V11H19V13Z"></path></svg></span><span></span></a></li><li><a role="button" href="#" class="header-login-button qa-header-login-button btn btn--secondary"><span aria-hidden="true" class="header-navigation-button-icon"><svg width="16" height="16" viewBox="0 0 24 24" fill="none"><path d="M12 12C14.21 12 16 10.21 16 8C16 5.79 14.21 4 12 4C9.79 4 8 5.79 8 8C8 10.21 9.79 12 12 12ZM12 14C9.33 14 4 15.34 4 18V20H20V18C20 15.34 14.67 14 12 14Z" fill="currentColor"></path></svg></span><span></span></a></li></ul></section></div></section></div> <div class="sitewidth flash-message-wrapper"> <div class="col"> <div class="module templatehead"> </div> </div> </div> <div data-preact="widget-notification/FeaturedTopicsWrapper" class="" data-props="{"widget":"featuredBanner"}"></div> <div data-preact="topic-banner/TopicBanner" class="widget--notification qa-widget-notification custom-notification" data-props="{"serverSideProps":{"topicIds":[{"id":6853,"title":"Merge conversations & tickets- Beta available \ud83e\udd29","url":"\/topic\/show?tid=6853&fid=None","type":"productUpdate"}]},"selectedTopic":{"id":6853,"title":"Merge conversations & tickets- Beta available \ud83e\udd29","content":"<section class=\"callout callout-blue\"><div><div><div><div><p><strong>Update \ud83d\udca1<\/strong><br \/>\u00a0<\/p><p>The Merge Conversations &amp; Tickets feature is now in Beta again and our product team is happy to help you get access to it \ud83e\udd29<br \/><br \/>Once opted in you should see an in app message appear in your workspace confirming you have access and linking to the\u00a0<a href=\"https:\/\/www.intercom.com\/help\/en\/articles\/8862676-merging-tickets-and-conversations-beta\">relevant article outlining how the feature works today<\/a>.<\/p><p>Please feel free to share any feedback with our support team during the Beta; we\u2019d love to hear how you\u2019re getting on and if there are any improvements you\u2019d like to see to this feature in future.<br \/><br \/>Click the link below to request access now.<\/p><\/div><\/div><\/div><\/div><\/section><p><br \/>Great News! <strong>Merge conversations &amp; tickets feature\u00a0is now available in beta!<\/strong> \ud83e\udd73<\/p><p>\u00a0<\/p><p>That\u2019s one\u00a0of the most requested features in the Intercom Community\u2014and now we are here to help you get access to it!\u00a0<br \/><br \/>If you\u2019d like to get access to the\u00a0Merge conversations &amp; tickets beta,\u00a0submit your details on the link below \ud83d\udc47<\/p><section class=\"callout callout-blue\"><div><div><div><div><div><div><div><div><div><div><div><div><div><p><a href=\"https:\/\/forms.gle\/dPmQvZL52q3pvG2VA\"><strong>Request beta access now<\/strong><\/a><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><p><br \/><strong>\ud83d\udca1 Note<\/strong>: Please allow a few days to get access to this beta after sending the request. In the meantime, to learn more about the merging tickets and conversations beta,\u00a0<a href=\"https:\/\/www.intercom.com\/help\/en\/articles\/8862676-merging-tickets-and-conversations-beta\">check out this article<\/a>.<\/p>","author":{"id":9713,"url":"\/members\/diana-tripac-9713","name":"Diana Tripac","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/b4de68df-5469-4d45-bb4f-27fa16c34fed.png","userTitle":"Intercom Team","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"1347d48e-cf4c-40d3-9bef-9ed895e9ff37.png","iconUrl":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1347d48e-cf4c-40d3-9bef-9ed895e9ff37.png","avatarIcon":"3f5e0011-ad0e-4932-b408-b43d160ca324_thumb.png","avatarIconUrl":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/3f5e0011-ad0e-4932-b408-b43d160ca324_thumb.png","name":"Intercom Team"},"userLevel":4,"badges":[{"title":"Super user \u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1a35367a-4b3c-47cf-a342-8878e7f7c6fb_thumb.png"},{"title":"Active User","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg"},{"title":"Connector","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg"}],"isBanned":false},"featuredImage":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/a25e1969-adff-49ad-9a06-f668f364bb2b_thumb.png","url":"https:\/\/community.intercom.com\/product-updates\/merge-conversations-tickets-beta-available-6853","lastActivityAt":"2024-11-14T22:41:52+00:00","publishedAt":"2024-03-14T15:44:59+00:00","contentType":"productUpdate","replyCount":71,"views":3716,"productAreas":[],"label":""},"config":{"selectedTopic":{"id":6853,"title":"Merge conversations & tickets- Beta available \ud83e\udd29","content":"<section class=\"callout callout-blue\"><div><div><div><div><p><strong>Update \ud83d\udca1<\/strong><br \/>\u00a0<\/p><p>The Merge Conversations &amp; Tickets feature is now in Beta again and our product team is happy to help you get access to it \ud83e\udd29<br \/><br \/>Once opted in you should see an in app message appear in your workspace confirming you have access and linking to the\u00a0<a href=\"https:\/\/www.intercom.com\/help\/en\/articles\/8862676-merging-tickets-and-conversations-beta\">relevant article outlining how the feature works today<\/a>.<\/p><p>Please feel free to share any feedback with our support team during the Beta; we\u2019d love to hear how you\u2019re getting on and if there are any improvements you\u2019d like to see to this feature in future.<br \/><br \/>Click the link below to request access now.<\/p><\/div><\/div><\/div><\/div><\/section><p><br \/>Great News! <strong>Merge conversations &amp; tickets feature\u00a0is now available in beta!<\/strong> \ud83e\udd73<\/p><p>\u00a0<\/p><p>That\u2019s one\u00a0of the most requested features in the Intercom Community\u2014and now we are here to help you get access to it!\u00a0<br \/><br \/>If you\u2019d like to get access to the\u00a0Merge conversations &amp; tickets beta,\u00a0submit your details on the link below \ud83d\udc47<\/p><section class=\"callout callout-blue\"><div><div><div><div><div><div><div><div><div><div><div><div><div><p><a href=\"https:\/\/forms.gle\/dPmQvZL52q3pvG2VA\"><strong>Request beta access now<\/strong><\/a><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><p><br \/><strong>\ud83d\udca1 Note<\/strong>: Please allow a few days to get access to this beta after sending the request. In the meantime, to learn more about the merging tickets and conversations beta,\u00a0<a href=\"https:\/\/www.intercom.com\/help\/en\/articles\/8862676-merging-tickets-and-conversations-beta\">check out this article<\/a>.<\/p>","author":{"id":9713,"url":"\/members\/diana-tripac-9713","name":"Diana Tripac","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/b4de68df-5469-4d45-bb4f-27fa16c34fed.png","userTitle":"Intercom Team","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"1347d48e-cf4c-40d3-9bef-9ed895e9ff37.png","iconUrl":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1347d48e-cf4c-40d3-9bef-9ed895e9ff37.png","avatarIcon":"3f5e0011-ad0e-4932-b408-b43d160ca324_thumb.png","avatarIconUrl":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/3f5e0011-ad0e-4932-b408-b43d160ca324_thumb.png","name":"Intercom Team"},"userLevel":4,"badges":[{"title":"Super user \u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1a35367a-4b3c-47cf-a342-8878e7f7c6fb_thumb.png"},{"title":"Active User","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg"},{"title":"Connector","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg"}],"isBanned":false},"featuredImage":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/a25e1969-adff-49ad-9a06-f668f364bb2b_thumb.png","url":"https:\/\/community.intercom.com\/product-updates\/merge-conversations-tickets-beta-available-6853","lastActivityAt":"2024-11-14T22:41:52+00:00","publishedAt":"2024-03-14T15:44:59+00:00","contentType":"productUpdate","replyCount":71,"views":3716,"productAreas":[],"label":""}},"phrases":{"Forum":{"{n} year|{n} years":"{n} year|{n} years","{n} month|{n} months":"{n} month|{n} months","{n} day|{n} days":"{n} day|{n} days","{n} hour|{n} hours":"{n} hour|{n} hours","{n} minute|{n} minutes":"{n} minute|{n} minutes","just":"just now","{plural} ago":"{plural} ago"}}}"><section class="topic_banner qa-topic_banner-container homepage-widget-wrapper homepage-widget-wrapper--no-spacing"><div class="sitewidth"><div class="col"><div class="topic-banner_wrapper featuredBanner"><a class="banner-notification_url" aria-labelledby="banner-data" href="https://community.intercom.com/product-updates/merge-conversations-tickets-beta-available-6853"></a><div id="banner-data" class="box banner-notification notification"><div class="box__content box__pad"><p class="notification-title"><span class="notification-link">Merge conversations & tickets- Beta available 🤩</span></p><span class="thread-meta-item"><div class="avatar avatar avatar--S" style="float: none;"><div class="profilepicture qa-profile-picture"><a class="default-avatar-link qa-topic-meta-last-user-icon" href="/members/diana-tripac-9713" rel="noreferrer"><img src="https://uploads-eu-west-1.insided.com/intercom-en/icon/200x200/b4de68df-5469-4d45-bb4f-27fa16c34fed.png" class="lazy" data-src="https://uploads-eu-west-1.insided.com/intercom-en/icon/200x200/b4de68df-5469-4d45-bb4f-27fa16c34fed.png" style="width: 100%;" title alt="Diana Tripac" /><div class="profilelabel qa-profile-label"><img src="https://uploads-eu-west-1.insided.com/intercom-en/attachment/3f5e0011-ad0e-4932-b408-b43d160ca324_thumb.png" alt="Intercom Team" title="Intercom Team" /></div></a></div></div><span class="notification-link"><span class="thread-meta-item__date">8 months ago</span></span></span></div></div></div></div></div></section></div> <div data-preact="widget-breadcrumb/Breadcrumb" class="" data-props="{"breadcrumbData":[{"url":"\/","title":"Home"},{"url":"\/community","title":" Forum Support overview"},{"url":"\/welcome-40","title":"Welcome"},{"url":"\/new-members-41","title":"New Members"},{"url":"\/new-members-41\/welcome-welcome-everyone-3829","title":"Welcome welcome everyone!"}]}"><div class="sitewidth breadcrumb-container"><div class="col main-navigation--breadcrumb-wrapper widget--breadcrumb"><ul class="breadcrumb"><li class="breadcrumb-item qa-breadcrumb-community"><a class="breadcrumb-item-link" href="/"><i class="icon icon--caret-left is-visible-S"></i>Home</a><i class="icon icon--caret-right"></i></li><li class="breadcrumb-item qa-breadcrumb-category"><a class="breadcrumb-item-link" href="/community"><i class="icon icon--caret-left is-visible-S"></i> Forum Support overview</a><i class="icon icon--caret-right"></i></li><li class="breadcrumb-item qa-breadcrumb-forum"><a class="breadcrumb-item-link" href="/welcome-40"><i class="icon icon--caret-left is-visible-S"></i>Welcome</a><i class="icon icon--caret-right"></i></li><li class="breadcrumb-item qa-breadcrumb-topic"><a class="breadcrumb-item-link" href="/new-members-41"><i class="icon icon--caret-left is-visible-S"></i>New Members</a><i class="icon icon--caret-right"></i></li><li class="breadcrumb-item undefined"><span class="current"><i class="icon icon--caret-left is-visible-S"></i>Welcome welcome everyone!</span><i class="icon icon--caret-right"></i></li></ul></div></div></div> <script type="application/ld+json" nonce=""> {"@context":"https:\/\/schema.org","@type":"DiscussionForumPosting","mainEntityOfPage":"https:\/\/community.intercom.com\/new-members-41\/welcome-welcome-everyone-3829","headline":"Welcome welcome everyone!","text":"Hello Intercom Community,\u00a0I\u2019m Des, co-founder of Intercom.\u00a0Welcome to our new Community platform\u00a0We\u2019re very excited to partner with you on making this a useful and engaging space where you can connect with Intercom folks and and with peers in your own industry and beyond.We\u2019ll use this space to share tips and tricks, to solicit feedback and ideas from you, to share news and events and provide some member benefits. Feel free to ask questions of, and provide answers to, other members in the Q&A forum\u00a0and feel free to get involved to whatever degree you\u2019re excited to here.We look forward to seeing this space grow and flourish. Watch out for updates on how we\u2019ll reward you for your contributions to making this Community useful for everyone!Sincerely,\u00a0Des\u00a0","url":"https:\/\/community.intercom.com\/new-members-41\/welcome-welcome-everyone-3829","author":{"@type":"Person","name":"Des","url":"\/members\/des-1321"},"datePublished":"2023-03-22T16:38:20+00:00","interactionStatistic":{"@type":"InteractionCounter","interactionType":"https:\/\/schema.org\/LikeAction","userInteractionCount":22},"comment":[{"@type":"Comment","text":"Thanks @Des\u00a0I\u2019m looking forward to this new chapter of the Intercom Community!\u00a0\u00a0Congrats to @Diana T12\u00a0 and the team for making this happen.\u00a0","author":{"@type":"Person","name":"Milan","url":"\/members\/milan-1935"},"datePublished":"2023-03-22T20:46:13+00:00","interactionStatistic":{"@type":"InteractionCounter","interactionType":"https:\/\/schema.org\/LikeAction","userInteractionCount":4}},{"@type":"Comment","text":"The new community looks awesome. Everybody involved should be very proud of themselves.\u00a0\ud83e\udd42","author":{"@type":"Person","name":"Kevin Bendixen","url":"\/members\/kevin-bendixen-191"},"datePublished":"2023-03-23T11:15:11+00:00","interactionStatistic":{"@type":"InteractionCounter","interactionType":"https:\/\/schema.org\/LikeAction","userInteractionCount":3}},{"@type":"Comment","text":"My profile and post did not transfer over to the new community is this expected?","author":{"@type":"Person","name":"User832","url":"\/members\/user832-3482"},"datePublished":"2023-03-24T18:16:18+00:00","interactionStatistic":{"@type":"InteractionCounter","interactionType":"https:\/\/schema.org\/LikeAction","userInteractionCount":1}},{"@type":"Comment","text":"Looks good! Can\u2019t wait to explore a bit more \ud83d\ude0aIt would have been nice if user profiles had carried over - I can\u2019t even figure out how to change my name to something more individual on here.Also, quick tip, I followed the community link from the Intercom settings and got an error message. You might want to update the link \ud83d\ude09\u00a0","author":{"@type":"Person","name":"Jana","url":"\/members\/jana-430"},"datePublished":"2023-03-29T13:48:42+00:00","interactionStatistic":{"@type":"InteractionCounter","interactionType":"https:\/\/schema.org\/LikeAction","userInteractionCount":0}},{"@type":"Comment","text":"Hi @User86\u00a0and @User832, many thanks for your messages and feedback.Regarding the user names, the team is working to find a workaround to allow users to change their profile names, in the meantime, we can help change the names for you if you like, I will reach out privately on that.Regarding the user profiles, during the migration, the team managed to transfer\u00a0all the users ( the vast majority of the users' new profile names\u00a0coinciding with the users' real names and surname initials or previous community\u00a0names), the date when the membership started and the users earned points. We did our best to migrate as much as we could \ud83d\udc4d\u00a0All the links are being updated accordingly, many thanks for mentioning this one as well \ud83d\ude4cWe hope you enjoy the new community!\u00a0","author":{"@type":"Person","name":"Diana Tripac","url":"\/members\/diana-tripac-9713"},"datePublished":"2023-04-03T11:06:15+00:00","interactionStatistic":{"@type":"InteractionCounter","interactionType":"https:\/\/schema.org\/LikeAction","userInteractionCount":3}},{"@type":"Comment","text":"Hi Des and the Intercom team,Thank you for the warm welcome! I\u2019m excited to be part of this community and look forward to connecting with fellow members, learning from everyone, and contributing where I can. The platform looks great, and I\u2019m eager to dive into the discussions and resources available here.Looking forward to growing together!Best regards, \u00a0Nur","author":{"@type":"Person","name":"Nur Nahid","url":"\/members\/nur-nahid-17732"},"datePublished":"2024-10-10T14:18:39+00:00","interactionStatistic":{"@type":"InteractionCounter","interactionType":"https:\/\/schema.org\/LikeAction","userInteractionCount":2}},{"@type":"Comment","text":"Hi \u200b@Des\u00a0The intercom community is a great platform. We can solve all intercom problems here. I appreciate you.","author":{"@type":"Person","name":"Erin","url":"\/members\/erin-17704"},"datePublished":"2024-11-23T04:17:03+00:00","interactionStatistic":{"@type":"InteractionCounter","interactionType":"https:\/\/schema.org\/LikeAction","userInteractionCount":0}}]} </script> <div class="full-width Template-content"> <div class="sitewidth"> <div class="col col--main has--side qa-div-main"> <div class="box pagebox box--unbox "> <div class="box__content"> <div class="box qa-topic-first-post" data-helper="class-toggle"> <div data-component="search-conversion"></div> <div data-preact='destination/modules/Content/TopicView/index' data-props='{"phrases":{"Forum":{"topic.closed.info_message":"This topic has been closed for comments","post.like.number.including_self":"You and {numberOfLikes} other person like this|You and {numberOfLikes} other people like this","post.like.number.only_self":"You like this","post.like.number":"{numberOfLikes} person likes this|{numberOfLikes} people like this","tags.add":"Add tags here- if topic relates to multiple subjects","validation.text.required":"You have not entered any text yet.","topic_view.reported_content_modal.reason.placeholder":"Type your reason here","topic_view.reported_content_modal.reason_not_provided.error":"Please add your reason to the report.","Something's gone wrong.":"Something's gone wrong.","pagination.label":"Page","showFirstpost.message":"Show first post","hideFirstpost.message":"Hide first post","Best answer by":"Best answer by","View original":"View original","{n} year|{n} years":"{n} year|{n} years","{n} month|{n} months":"{n} month|{n} months","{n} day|{n} days":"{n} day|{n} days","{n} hour|{n} hours":"{n} hour|{n} hours","{n} minute|{n} minutes":"{n} minute|{n} minutes","just":"just now","{plural} ago":"{plural} ago","sticky":"Sticky","prefix.question":"Question","prefix.answer":"Answered","meta.views":"1046 views","meta.replies":"7 replies","meta.not_published":"Not published","product.areas.related.products":"Related products","upvote":"Upvote","translation.failure.show.original":"View Original Content","translation.failure.retry":"Retry Translation","translated.by.ai":"Translated using AI","translating":"Translating...","translate.all":"Translate All"}},"languageList":[],"currentUser":{"id":null,"name":null,"avatar":null,"url":"\/members\/-"},"showBadges":true,"showReputation":true,"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/","topic":{"id":745,"threadId":3829,"postId":13470,"title":"Welcome welcome everyone!","contentType":"conversation","content":"<p>Hello Intercom Community,<\/p><p>\u00a0<\/p><p>I\u2019m Des, co-founder of Intercom.\u00a0Welcome to our new Community platform\u00a0<\/p><p>We\u2019re very excited to partner with you on making this a useful and engaging space where you can connect with Intercom folks and and with peers in your own industry and beyond.<\/p><p>We\u2019ll use this space to share tips and tricks, to solicit feedback and ideas from you, to share news and events and provide some member benefits. Feel free to ask questions of, and provide answers to, other members in the <strong><em><a href=\"https:\/\/community.intercom.com\/community\" rel=\"noreferrer nofollow ugc\" target=\"_self\">Q&amp;A forum<\/a><\/em><\/strong>\u00a0and feel free to get involved to whatever degree you\u2019re excited to here.<\/p><p>We look forward to seeing this space grow and flourish. Watch out for updates on how we\u2019ll reward you for your contributions to making this Community useful for everyone!<\/p><p>Sincerely,\u00a0<\/p><p>Des<br \/>\u00a0<\/p>","publishedAt":"2023-03-22T16:38:20+0000","author":{"userId":1321,"username":"Des","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/8b757f19-ff94-46a3-be08-18d3d0c2efd0.png","profileUrl":"\/members\/des-1321","reputation":22,"rank":{"id":"2","name":"Employee","avatarIcon":{"source":"e9ed9a56-b46f-4644-aec4-aa85504a32a6.png","thumbnail":"e9ed9a56-b46f-4644-aec4-aa85504a32a6_thumb.png"},"usernameIcon":{"source":"cdf9b482-2d5b-4496-a10b-00164f48eaeb.png","thumbnail":"cdf9b482-2d5b-4496-a10b-00164f48eaeb_thumb.png"},"styling":{"bold":false,"italic":false,"underline":false,"color":""}},"badges":[],"signature":"Des","posts":0,"customoptions":7,"options":1024,"usertitle":"Employee","customtitle":"Employee"},"sticky":true,"replyCount":7,"likedBy":["9713","13","1321","1935","191","9247","9710","9873","9876","9282","145","838","430","5192","10217","10867","11357","11958","2619","15401","17704","17732"],"poll":null,"answeredPoll":false,"tags":[],"forum":{"url":"\/new-members-41","categoryId":41,"title":"New Members","parent":{"url":"\/welcome-40","categoryId":40,"title":"Welcome","metaRobots":"index, follow","type":0},"metaRobots":"index, follow","type":0}},"authorData":{"191":{"id":191,"url":"\/members\/kevin-bendixen-191","name":"Kevin Bendixen","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/dc2ddeb2-bff9-4ea0-82f2-f71fcf45be21.png","userTitle":"Top Expert","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"96297b7a-9581-4a28-8287-8a7c230e2151_thumb.png","avatarIconUrl":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/96297b7a-9581-4a28-8287-8a7c230e2151_thumb.png","name":"Top Expert \u2728"},"userLevel":3,"badges":[{"title":"Super user \u2b50\u2b50\u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/8bfefc93-488a-4e62-8f5d-da822739302b_thumb.png"},{"title":"Super user \u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1a35367a-4b3c-47cf-a342-8878e7f7c6fb_thumb.png"},{"title":"Active User","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg"},{"title":"Connector","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg"},{"title":"Super user \u2b50\u2b50\u2b50\u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/13f625d0-18bf-4bcf-9911-b50a81ab6a10_thumb.jpg"},{"title":"Super user \u2b50\u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/95a6e86b-e4ab-46cc-9f06-0394ed36a230_thumb.jpg"}],"isBanned":false},"430":{"id":430,"url":"\/members\/jana-430","name":"Jana","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/f58f846b-ff66-41c6-a8e7-58d8e49132ab.png","userTitle":"Active User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Active User"},"userLevel":1,"badges":[{"title":"Active User","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg"},{"title":"Connector","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg"}],"isBanned":false},"1321":{"id":1321,"url":"\/members\/des-1321","name":"Des","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/8b757f19-ff94-46a3-be08-18d3d0c2efd0.png","userTitle":"Employee","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"cdf9b482-2d5b-4496-a10b-00164f48eaeb.png","iconUrl":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/cdf9b482-2d5b-4496-a10b-00164f48eaeb.png","avatarIcon":"e9ed9a56-b46f-4644-aec4-aa85504a32a6_thumb.png","avatarIconUrl":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/e9ed9a56-b46f-4644-aec4-aa85504a32a6_thumb.png","name":"Employee"},"userLevel":3,"badges":[],"isBanned":false},"1935":{"id":1935,"url":"\/members\/milan-1935","name":"Milan","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/38e97707-c520-4ab2-b6c3-b80433e66092.png","userTitle":"Top Expert","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"0117185a-6db4-4929-b0c3-30759f7ef9ee_thumb.png","avatarIconUrl":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/0117185a-6db4-4929-b0c3-30759f7ef9ee_thumb.png","name":"Expert User \u2728"},"userLevel":5,"badges":[{"title":"Super user \u2b50\u2b50\u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/8bfefc93-488a-4e62-8f5d-da822739302b_thumb.png"},{"title":"Super user \u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1a35367a-4b3c-47cf-a342-8878e7f7c6fb_thumb.png"},{"title":"Active User","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg"},{"title":"Connector","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg"},{"title":"Super user \u2b50\u2b50\u2b50\u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/13f625d0-18bf-4bcf-9911-b50a81ab6a10_thumb.jpg"},{"title":"Super user \u2b50\u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/95a6e86b-e4ab-46cc-9f06-0394ed36a230_thumb.jpg"}],"isBanned":false},"3482":{"id":3482,"url":"\/members\/user832-3482","name":"User832","avatar":"","userTitle":"New Participant","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"New Participant"},"userLevel":0,"badges":[],"isBanned":false},"9713":{"id":9713,"url":"\/members\/diana-tripac-9713","name":"Diana Tripac","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/b4de68df-5469-4d45-bb4f-27fa16c34fed.png","userTitle":"Intercom Team","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"1347d48e-cf4c-40d3-9bef-9ed895e9ff37.png","iconUrl":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1347d48e-cf4c-40d3-9bef-9ed895e9ff37.png","avatarIcon":"3f5e0011-ad0e-4932-b408-b43d160ca324_thumb.png","avatarIconUrl":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/3f5e0011-ad0e-4932-b408-b43d160ca324_thumb.png","name":"Intercom Team"},"userLevel":4,"badges":[{"title":"Super user \u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1a35367a-4b3c-47cf-a342-8878e7f7c6fb_thumb.png"},{"title":"Active User","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg"},{"title":"Connector","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg"}],"isBanned":false},"17704":{"id":17704,"url":"\/members\/erin-17704","name":"Erin","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/7360bfe0-0c38-47c0-9814-f1a7f75c7791.png","userTitle":"Active User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Active User"},"userLevel":1,"badges":[{"title":"Active User","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg"},{"title":"Connector","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg"}],"isBanned":false},"17732":{"id":17732,"url":"\/members\/nur-nahid-17732","name":"Nur Nahid","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/c0376912-9463-4628-9fce-feafba1fb7db.png","userTitle":"Innovator \u2728","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"6045a1da-8220-4651-ae63-62d4362d3488_thumb.png","avatarIconUrl":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/6045a1da-8220-4651-ae63-62d4362d3488_thumb.png","name":"Innovator \u2728"},"userLevel":2,"badges":[{"title":"Super user \u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1a35367a-4b3c-47cf-a342-8878e7f7c6fb_thumb.png"},{"title":"Active User","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg"},{"title":"Connector","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg"}],"isBanned":false}},"pinnedReply":null,"showReport":true,"currentPage":1,"canEndUserAddPublicTags":false,"isPublicTagManagementEnabled":null,"disableFileAttachments":true,"unlimitedEditPermission":false,"topicPrefixQuestion":"vraag","topicPrefixAnswer":"beantwoord","isPreview":null,"timeSincePublished":"1 year ago","timeSincePublishedDescription":"22 March 2023","featuredImage":null,"publicLabel":null,"ideaStatus":null,"productAreas":null,"ssoLoginUrl":"","contentHelpfulnessData":{"topic":{"id":3829,"title":null,"prefixId":null,"contentType":"discussion","views":1046},"phrases":{"Forum":{"topic.helpfulness.text":"Did this topic help you find an answer to your question?","topic.helpfulness.thanks":"Thanks for your feedback","topic.helpfulness.indicator":"found this helpful","topic_view.reported_content_modal.reason.placeholder":"Type your reason here","topic_view.reported_content_modal.reason_not_provided.error":"Please add your reason to the report."}}}}'><div class=""><div class="post__content js-content--original qa-topic-post-content post__content--new-editor" data-helper="gallery" data-data='{"delegate": "img:not([src*=\"emojione\"]), a.fancybox img", "type": "image"}'> <p>Hello Intercom Community,</p><p> </p><p>I’m Des, co-founder of Intercom. Welcome to our new Community platform </p><p>We’re very excited to partner with you on making this a useful and engaging space where you can connect with Intercom folks and and with peers in your own industry and beyond.</p><p>We’ll use this space to share tips and tricks, to solicit feedback and ideas from you, to share news and events and provide some member benefits. Feel free to ask questions of, and provide answers to, other members in the <strong><em><a href="https://community.intercom.com/community" rel="noreferrer nofollow ugc" target="_self">Q&A forum</a></em></strong> and feel free to get involved to whatever degree you’re excited to here.</p><p>We look forward to seeing this space grow and flourish. Watch out for updates on how we’ll reward you for your contributions to making this Community useful for everyone!</p><p>Sincerely, </p><p>Des<br /> </p> </div></div></div> </div> <div class="box" data-preact="destination/modules/Content/TopicView/TopicReplies" data-props='{"currentUser":{"id":null,"name":null,"avatar":null,"url":"\/members\/-"},"type":"conversation","topic":{"id":745,"threadId":3829,"postId":13470,"title":"Welcome welcome everyone!","contentType":"conversation","content":"<p>Hello Intercom Community,<\/p><p>\u00a0<\/p><p>I\u2019m Des, co-founder of Intercom.\u00a0Welcome to our new Community platform\u00a0<\/p><p>We\u2019re very excited to partner with you on making this a useful and engaging space where you can connect with Intercom folks and and with peers in your own industry and beyond.<\/p><p>We\u2019ll use this space to share tips and tricks, to solicit feedback and ideas from you, to share news and events and provide some member benefits. Feel free to ask questions of, and provide answers to, other members in the <strong><em><a href=\"https:\/\/community.intercom.com\/community\" rel=\"noreferrer nofollow ugc\" target=\"_self\">Q&amp;A forum<\/a><\/em><\/strong>\u00a0and feel free to get involved to whatever degree you\u2019re excited to here.<\/p><p>We look forward to seeing this space grow and flourish. Watch out for updates on how we\u2019ll reward you for your contributions to making this Community useful for everyone!<\/p><p>Sincerely,\u00a0<\/p><p>Des<br \/>\u00a0<\/p>","publishedAt":"2023-03-22T16:38:20+0000","author":{"userId":1321,"username":"Des","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/8b757f19-ff94-46a3-be08-18d3d0c2efd0.png","profileUrl":"\/members\/des-1321","reputation":22,"rank":{"id":"2","name":"Employee","avatarIcon":{"source":"e9ed9a56-b46f-4644-aec4-aa85504a32a6.png","thumbnail":"e9ed9a56-b46f-4644-aec4-aa85504a32a6_thumb.png"},"usernameIcon":{"source":"cdf9b482-2d5b-4496-a10b-00164f48eaeb.png","thumbnail":"cdf9b482-2d5b-4496-a10b-00164f48eaeb_thumb.png"},"styling":{"bold":false,"italic":false,"underline":false,"color":""}},"badges":[],"signature":"Des","posts":0,"customoptions":7,"options":1024,"usertitle":"Employee","customtitle":"Employee"},"sticky":true,"replyCount":7,"likedBy":["9713","13","1321","1935","191","9247","9710","9873","9876","9282","145","838","430","5192","10217","10867","11357","11958","2619","15401","17704","17732"],"poll":null,"answeredPoll":false,"tags":[],"forum":{"url":"\/new-members-41","categoryId":41,"title":"New Members","parent":{"url":"\/welcome-40","categoryId":40,"title":"Welcome","metaRobots":"index, follow","type":0},"metaRobots":"index, follow","type":0}},"breadcrumbs":[{"url":"\/","title":"Home"},{"url":"\/community","title":" Forum Support overview"},{"url":"\/welcome-40","title":"Welcome"},{"url":"\/new-members-41","title":"New Members"},{"url":"\/new-members-41\/welcome-welcome-everyone-3829","title":"Welcome welcome everyone!"}],"replies":[{"postId":13472,"privatePostId":1544,"contentType":"reply","author":{"userId":1935,"username":"Milan","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/38e97707-c520-4ab2-b6c3-b80433e66092.png","profileUrl":"\/members\/milan-1935","reputation":86,"rank":{"id":"12","name":"Expert User","avatarIcon":{"source":"0117185a-6db4-4929-b0c3-30759f7ef9ee.png","thumbnail":"0117185a-6db4-4929-b0c3-30759f7ef9ee_thumb.png"},"usernameIcon":{"source":"","thumbnail":""},"styling":{"bold":false,"italic":false,"underline":false,"color":""}},"badges":[{"title":"Super user \u2b50\u2b50\u2b50","image":"8bfefc93-488a-4e62-8f5d-da822739302b_thumb.png"},{"title":"Super user \u2b50","image":"1a35367a-4b3c-47cf-a342-8878e7f7c6fb_thumb.png"},{"title":"Active User","image":"ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg"},{"title":"Connector","image":"1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg"},{"title":"Super user \u2b50\u2b50\u2b50\u2b50","image":"13f625d0-18bf-4bcf-9911-b50a81ab6a10_thumb.jpg"},{"title":"Super user \u2b50\u2b50","image":"95a6e86b-e4ab-46cc-9f06-0394ed36a230_thumb.jpg"}],"signature":"Intercom certified partner | Sovaolo.com","posts":264,"customoptions":7,"options":1024,"usertitle":"Top Expert","customtitle":"Top Expert"},"content":"<p>Thanks <user-mention data-id=\"1321\">@Des<\/user-mention>\u00a0I\u2019m looking forward to this new chapter of the Intercom Community!\u00a0<\/p><p>\u00a0<\/p><p>Congrats to <user-mention data-id=\"9713\">@Diana T12<\/user-mention>\u00a0 and the team for making this happen.\u00a0<\/p>","likes":["9713","9247","145","838"],"attachments":[],"visible":true,"ipAddress":"","creationDate":"2023-03-22T20:46:13+0000","isHighlighted":false,"isPinned":false},{"postId":13474,"privatePostId":1545,"contentType":"reply","author":{"userId":191,"username":"Kevin Bendixen","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/dc2ddeb2-bff9-4ea0-82f2-f71fcf45be21.png","profileUrl":"\/members\/kevin-bendixen-191","reputation":23,"rank":{"id":"13","name":"Top Expert","avatarIcon":{"source":"96297b7a-9581-4a28-8287-8a7c230e2151.png","thumbnail":"96297b7a-9581-4a28-8287-8a7c230e2151_thumb.png"},"usernameIcon":{"source":"","thumbnail":""},"styling":{"bold":true,"italic":false,"underline":false,"color":""}},"badges":[{"title":"Super user \u2b50\u2b50\u2b50","image":"8bfefc93-488a-4e62-8f5d-da822739302b_thumb.png"},{"title":"Super user \u2b50","image":"1a35367a-4b3c-47cf-a342-8878e7f7c6fb_thumb.png"},{"title":"Active User","image":"ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg"},{"title":"Connector","image":"1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg"},{"title":"Super user \u2b50\u2b50\u2b50\u2b50","image":"13f625d0-18bf-4bcf-9911-b50a81ab6a10_thumb.jpg"},{"title":"Super user \u2b50\u2b50","image":"95a6e86b-e4ab-46cc-9f06-0394ed36a230_thumb.jpg"}],"signature":"","posts":269,"customoptions":7,"options":1024,"usertitle":"Top Expert","customtitle":"Top Expert"},"content":"<p>The new community looks awesome. Everybody involved should be very proud of themselves.\u00a0\ud83e\udd42<\/p>","likes":["9713","9882","145"],"attachments":[],"visible":true,"ipAddress":"","creationDate":"2023-03-23T11:15:11+0000","isHighlighted":false,"isPinned":false},{"postId":13490,"privatePostId":1548,"contentType":"reply","author":{"userId":3482,"username":"User832","avatar":"","profileUrl":"\/members\/user832-3482","reputation":4,"rank":{"id":"8","name":"New Participant","avatarIcon":{"source":"","thumbnail":""},"usernameIcon":{"source":"","thumbnail":""},"styling":{"bold":false,"italic":false,"underline":false,"color":""}},"badges":[],"signature":"","posts":2,"customoptions":7,"options":1024,"usertitle":"New Participant","customtitle":"New Participant"},"content":"<p>My profile and post did not transfer over to the new community is this expected?<\/p>","likes":["430"],"attachments":[],"visible":true,"ipAddress":"","creationDate":"2023-03-24T18:16:18+0000","isHighlighted":false,"isPinned":false},{"postId":13540,"privatePostId":1550,"contentType":"reply","author":{"userId":430,"username":"Jana","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/f58f846b-ff66-41c6-a8e7-58d8e49132ab.png","profileUrl":"\/members\/jana-430","reputation":7,"rank":{"id":"6","name":"Active User","avatarIcon":{"source":"","thumbnail":""},"usernameIcon":{"source":"","thumbnail":""},"styling":{"bold":false,"italic":false,"underline":false,"color":""}},"badges":[{"title":"Active User","image":"ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg"},{"title":"Connector","image":"1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg"}],"signature":"","posts":47,"customoptions":7,"options":1024,"usertitle":"Active User","customtitle":"Active User"},"content":"<p>Looks good! Can\u2019t wait to explore a bit more \ud83d\ude0a<\/p><p>It would have been nice if user profiles had carried over - I can\u2019t even figure out how to change my name to something more individual on here.<\/p><p>Also, quick tip, I followed the community link from the Intercom settings and got an error message. You might want to update the link \ud83d\ude09<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/c01c0c07-1169-480c-9d3f-3e14c9a8fc7a.png\" \/><\/figure><p>\u00a0<\/p>","likes":[],"attachments":[],"visible":true,"ipAddress":"","creationDate":"2023-03-29T13:48:42+0000","isHighlighted":false,"isPinned":false},{"postId":13604,"privatePostId":1555,"contentType":"reply","author":{"userId":9713,"username":"Diana Tripac","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/b4de68df-5469-4d45-bb4f-27fa16c34fed.png","profileUrl":"\/members\/diana-tripac-9713","reputation":76,"rank":{"id":"1","name":"Community Manager","avatarIcon":{"source":"3f5e0011-ad0e-4932-b408-b43d160ca324.png","thumbnail":"3f5e0011-ad0e-4932-b408-b43d160ca324_thumb.png"},"usernameIcon":{"source":"1347d48e-cf4c-40d3-9bef-9ed895e9ff37.png","thumbnail":"1347d48e-cf4c-40d3-9bef-9ed895e9ff37_thumb.png"},"styling":{"bold":false,"italic":false,"underline":false,"color":""}},"badges":[{"title":"Super user \u2b50","image":"1a35367a-4b3c-47cf-a342-8878e7f7c6fb_thumb.png"},{"title":"Active User","image":"ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg"},{"title":"Connector","image":"1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg"}],"signature":"Diana Tripac | Senior Community Program Manager","posts":131,"customoptions":7,"options":1024,"usertitle":"Community Manager","customtitle":"Community Manager"},"content":"<p>Hi <user-mention data-id=\"430\">@User86<\/user-mention>\u00a0and <user-mention data-id=\"3482\">@User832<\/user-mention>, many thanks for your messages and feedback.<br \/><br \/>Regarding the user names, the team is working to find a workaround to allow users to change their profile names, in the meantime, we can help change the names for you if you like, I will reach out privately on that.<br \/><br \/>Regarding the user profiles, during the migration, the team managed to transfer\u00a0all the users ( the vast majority of the users' new profile names\u00a0coinciding with the users' real names and surname initials or previous community\u00a0names), the date when the membership started and the users earned points. We did our best to migrate as much as we could \ud83d\udc4d\u00a0<br \/><br \/>All the links are being updated accordingly, many thanks for mentioning this one as well \ud83d\ude4c<br \/><br \/>We hope you enjoy the new community!<br \/>\u00a0<\/p>","likes":["430","15393","17047"],"attachments":[],"visible":true,"ipAddress":"","creationDate":"2023-04-03T11:06:15+0000","isHighlighted":false,"isPinned":false},{"postId":24594,"privatePostId":1889,"contentType":"reply","author":{"userId":17732,"username":"Nur Nahid","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/c0376912-9463-4628-9fce-feafba1fb7db.png","profileUrl":"\/members\/nur-nahid-17732","reputation":15,"rank":{"id":"14","name":"Innovator \u2728","avatarIcon":{"source":"6045a1da-8220-4651-ae63-62d4362d3488.png","thumbnail":"6045a1da-8220-4651-ae63-62d4362d3488_thumb.png"},"usernameIcon":{"source":"","thumbnail":""},"styling":{"bold":true,"italic":false,"underline":false,"color":""}},"badges":[{"title":"Super user \u2b50","image":"1a35367a-4b3c-47cf-a342-8878e7f7c6fb_thumb.png"},{"title":"Active User","image":"ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg"},{"title":"Connector","image":"1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg"}],"signature":"Nur Nahid","posts":42,"customoptions":7,"options":1024,"usertitle":"Innovator \u2728","customtitle":"Innovator \u2728"},"content":"<p>Hi <strong>Des and the Intercom team<\/strong>,<\/p><p>Thank you for the warm welcome! I\u2019m excited to be part of this community and look forward to connecting with fellow members, learning from everyone, and contributing where I can. The platform looks great, and I\u2019m eager to dive into the discussions and resources available here.<\/p><p>Looking forward to growing together!<\/p><p>Best regards, \u00a0<br \/>Nur<\/p>","likes":["9713","14175"],"attachments":[],"visible":true,"ipAddress":"","creationDate":"2024-10-10T14:18:39+0000","isHighlighted":false,"isPinned":false},{"postId":25705,"privatePostId":1949,"contentType":"reply","author":{"userId":17704,"username":"Erin","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/7360bfe0-0c38-47c0-9814-f1a7f75c7791.png","profileUrl":"\/members\/erin-17704","reputation":5,"rank":{"id":"7","name":"Connector","avatarIcon":{"source":"","thumbnail":""},"usernameIcon":{"source":"","thumbnail":""},"styling":{"bold":false,"italic":false,"underline":false,"color":""}},"badges":[{"title":"Active User","image":"ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg"},{"title":"Connector","image":"1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg"}],"signature":"","posts":16,"customoptions":7,"options":1024,"usertitle":"Connector","customtitle":"Connector"},"content":"<p>Hi \u200b<user-mention data-id=\"1321\">@Des<\/user-mention>\u00a0<\/p><p>The intercom community is a great platform. We can solve all intercom problems here. I appreciate you.<\/p>","likes":[],"attachments":[],"visible":true,"ipAddress":"","creationDate":"2024-11-23T04:17:03+0000","isHighlighted":false,"isPinned":false}],"attachmentCdn":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/","authorData":{"191":{"id":191,"url":"\/members\/kevin-bendixen-191","name":"Kevin Bendixen","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/dc2ddeb2-bff9-4ea0-82f2-f71fcf45be21.png","userTitle":"Top Expert","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"96297b7a-9581-4a28-8287-8a7c230e2151_thumb.png","avatarIconUrl":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/96297b7a-9581-4a28-8287-8a7c230e2151_thumb.png","name":"Top Expert \u2728"},"userLevel":3,"badges":[{"title":"Super user \u2b50\u2b50\u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/8bfefc93-488a-4e62-8f5d-da822739302b_thumb.png"},{"title":"Super user \u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1a35367a-4b3c-47cf-a342-8878e7f7c6fb_thumb.png"},{"title":"Active User","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg"},{"title":"Connector","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg"},{"title":"Super user \u2b50\u2b50\u2b50\u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/13f625d0-18bf-4bcf-9911-b50a81ab6a10_thumb.jpg"},{"title":"Super user \u2b50\u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/95a6e86b-e4ab-46cc-9f06-0394ed36a230_thumb.jpg"}],"isBanned":false},"430":{"id":430,"url":"\/members\/jana-430","name":"Jana","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/f58f846b-ff66-41c6-a8e7-58d8e49132ab.png","userTitle":"Active User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Active User"},"userLevel":1,"badges":[{"title":"Active User","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg"},{"title":"Connector","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg"}],"isBanned":false},"1321":{"id":1321,"url":"\/members\/des-1321","name":"Des","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/8b757f19-ff94-46a3-be08-18d3d0c2efd0.png","userTitle":"Employee","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"cdf9b482-2d5b-4496-a10b-00164f48eaeb.png","iconUrl":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/cdf9b482-2d5b-4496-a10b-00164f48eaeb.png","avatarIcon":"e9ed9a56-b46f-4644-aec4-aa85504a32a6_thumb.png","avatarIconUrl":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/e9ed9a56-b46f-4644-aec4-aa85504a32a6_thumb.png","name":"Employee"},"userLevel":3,"badges":[],"isBanned":false},"1935":{"id":1935,"url":"\/members\/milan-1935","name":"Milan","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/38e97707-c520-4ab2-b6c3-b80433e66092.png","userTitle":"Top Expert","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"0117185a-6db4-4929-b0c3-30759f7ef9ee_thumb.png","avatarIconUrl":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/0117185a-6db4-4929-b0c3-30759f7ef9ee_thumb.png","name":"Expert User \u2728"},"userLevel":5,"badges":[{"title":"Super user \u2b50\u2b50\u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/8bfefc93-488a-4e62-8f5d-da822739302b_thumb.png"},{"title":"Super user \u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1a35367a-4b3c-47cf-a342-8878e7f7c6fb_thumb.png"},{"title":"Active User","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg"},{"title":"Connector","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg"},{"title":"Super user \u2b50\u2b50\u2b50\u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/13f625d0-18bf-4bcf-9911-b50a81ab6a10_thumb.jpg"},{"title":"Super user \u2b50\u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/95a6e86b-e4ab-46cc-9f06-0394ed36a230_thumb.jpg"}],"isBanned":false},"3482":{"id":3482,"url":"\/members\/user832-3482","name":"User832","avatar":"","userTitle":"New Participant","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"New Participant"},"userLevel":0,"badges":[],"isBanned":false},"9713":{"id":9713,"url":"\/members\/diana-tripac-9713","name":"Diana Tripac","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/b4de68df-5469-4d45-bb4f-27fa16c34fed.png","userTitle":"Intercom Team","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"icon":"1347d48e-cf4c-40d3-9bef-9ed895e9ff37.png","iconUrl":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1347d48e-cf4c-40d3-9bef-9ed895e9ff37.png","avatarIcon":"3f5e0011-ad0e-4932-b408-b43d160ca324_thumb.png","avatarIconUrl":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/3f5e0011-ad0e-4932-b408-b43d160ca324_thumb.png","name":"Intercom Team"},"userLevel":4,"badges":[{"title":"Super user \u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1a35367a-4b3c-47cf-a342-8878e7f7c6fb_thumb.png"},{"title":"Active User","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg"},{"title":"Connector","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg"}],"isBanned":false},"17704":{"id":17704,"url":"\/members\/erin-17704","name":"Erin","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/7360bfe0-0c38-47c0-9814-f1a7f75c7791.png","userTitle":"Active User","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"name":"Active User"},"userLevel":1,"badges":[{"title":"Active User","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg"},{"title":"Connector","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg"}],"isBanned":false},"17732":{"id":17732,"url":"\/members\/nur-nahid-17732","name":"Nur Nahid","avatar":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/icon\/200x200\/c0376912-9463-4628-9fce-feafba1fb7db.png","userTitle":"Innovator \u2728","rank":{"isBold":true,"isItalic":false,"isUnderline":false,"avatarIcon":"6045a1da-8220-4651-ae63-62d4362d3488_thumb.png","avatarIconUrl":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/6045a1da-8220-4651-ae63-62d4362d3488_thumb.png","name":"Innovator \u2728"},"userLevel":2,"badges":[{"title":"Super user \u2b50","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1a35367a-4b3c-47cf-a342-8878e7f7c6fb_thumb.png"},{"title":"Active User","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/ccd35053-a988-4184-9589-7c0d2734e86e_thumb.jpg"},{"title":"Connector","url":"https:\/\/uploads-eu-west-1.insided.com\/intercom-en\/attachment\/1fd41bfc-b1fd-4b08-b439-3e47b4caf4f4_thumb.jpg"}],"isBanned":false}},"totalRepliesPageCount":1,"repliesAuthorSettingMap":{"Milan":{"showBadges":true,"showReputation":true},"Kevin Bendixen":{"showBadges":true,"showReputation":true},"User832":{"showBadges":true,"showReputation":true},"Jana":{"showBadges":true,"showReputation":true},"Diana Tripac":{"showBadges":true,"showReputation":true},"Nur Nahid":{"showBadges":true,"showReputation":true},"Erin":{"showBadges":true,"showReputation":true}},"currentRepliesPage":1,"languageList":[],"totalRepliesCount":7,"pinnedReply":null,"showBestAnswer":false,"currentSort":"dateline.asc","disableFileAttachments":true,"unlimitedEditPermission":false,"phrases":{"Forum":{"{n} year|{n} years":"{n} year|{n} years","{n} month|{n} months":"{n} month|{n} months","{n} day|{n} days":"{n} day|{n} days","{n} hour|{n} hours":"{n} hour|{n} hours","{n} minute|{n} minutes":"{n} minute|{n} minutes","topic_view.reported_content_modal.reason.placeholder":"Type your reason here","just":"just now","translated.by.ai":"Translated using AI","translating":"Translating...","translate.all":"Translate All","{plural} ago":"{plural} ago"}}}'><div> <div class="pagination"> <div class="pages"><span class="paginatin-current">Page 1 / 1 </span></div> </div> <div class="post box__pad qa-topic-post-box" data-helper="gallery" data-data='{"delegate": "img:not([src*=\"emojione\"]), a.fancybox img", "type": "image"}'> <p>Thanks <user-mention data-id="1321">@Des</user-mention> I’m looking forward to this new chapter of the Intercom Community! </p><p> </p><p>Congrats to <user-mention data-id="9713">@Diana T12</user-mention> and the team for making this happen. </p> <hr class="seperator m-b-0 "> </div> <div class="post box__pad qa-topic-post-box" data-helper="gallery" data-data='{"delegate": "img:not([src*=\"emojione\"]), a.fancybox img", "type": "image"}'> <p>The new community looks awesome. Everybody involved should be very proud of themselves. <img class="emojione" alt="🥂" title=":champagne_glass:" title=":champagne_glass:" src="https://cdn.jsdelivr.net/emojione/assets/png/1f942.png?v=2.2.7"/></p> <hr class="seperator m-b-0 "> </div> <div class="post box__pad qa-topic-post-box" data-helper="gallery" data-data='{"delegate": "img:not([src*=\"emojione\"]), a.fancybox img", "type": "image"}'> <p>My profile and post did not transfer over to the new community is this expected?</p> <hr class="seperator m-b-0 "> </div> <div class="post box__pad qa-topic-post-box" data-helper="gallery" data-data='{"delegate": "img:not([src*=\"emojione\"]), a.fancybox img", "type": "image"}'> <p>Looks good! Can’t wait to explore a bit more <img class="emojione" alt="😊" title=":blush:" title=":blush:" src="https://cdn.jsdelivr.net/emojione/assets/png/1f60a.png?v=2.2.7"/></p><p>It would have been nice if user profiles had carried over - I can’t even figure out how to change my name to something more individual on here.</p><p>Also, quick tip, I followed the community link from the Intercom settings and got an error message. You might want to update the link <img class="emojione" alt="😉" title=":wink:" title=":wink:" src="https://cdn.jsdelivr.net/emojione/assets/png/1f609.png?v=2.2.7"/></p><figure><img alt="" src="https://uploads-eu-west-1.insided.com/intercom-en/attachment/c01c0c07-1169-480c-9d3f-3e14c9a8fc7a.png" /></figure><p> </p> <hr class="seperator m-b-0 "> </div> <div class="post box__pad qa-topic-post-box" data-helper="gallery" data-data='{"delegate": "img:not([src*=\"emojione\"]), a.fancybox img", "type": "image"}'> <p>Hi <user-mention data-id="430">@User86</user-mention> and <user-mention data-id="3482">@User832</user-mention>, many thanks for your messages and feedback.<br /><br />Regarding the user names, the team is working to find a workaround to allow users to change their profile names, in the meantime, we can help change the names for you if you like, I will reach out privately on that.<br /><br />Regarding the user profiles, during the migration, the team managed to transfer all the users ( the vast majority of the users' new profile names coinciding with the users' real names and surname initials or previous community names), the date when the membership started and the users earned points. We did our best to migrate as much as we could <img class="emojione" alt="👍" title=":thumbsup:" title=":thumbsup:" src="https://cdn.jsdelivr.net/emojione/assets/png/1f44d.png?v=2.2.7"/> <br /><br />All the links are being updated accordingly, many thanks for mentioning this one as well <img class="emojione" alt="🙌" title=":raised_hands:" title=":raised_hands:" src="https://cdn.jsdelivr.net/emojione/assets/png/1f64c.png?v=2.2.7"/><br /><br />We hope you enjoy the new community!<br /> </p> <hr class="seperator m-b-0 "> </div> <div class="post box__pad qa-topic-post-box" data-helper="gallery" data-data='{"delegate": "img:not([src*=\"emojione\"]), a.fancybox img", "type": "image"}'> <p>Hi <strong>Des and the Intercom team</strong>,</p><p>Thank you for the warm welcome! I’m excited to be part of this community and look forward to connecting with fellow members, learning from everyone, and contributing where I can. The platform looks great, and I’m eager to dive into the discussions and resources available here.</p><p>Looking forward to growing together!</p><p>Best regards, <br />Nur</p> <hr class="seperator m-b-0 "> </div> <div class="post box__pad qa-topic-post-box" data-helper="gallery" data-data='{"delegate": "img:not([src*=\"emojione\"]), a.fancybox img", "type": "image"}'> <p>Hi <user-mention data-id="1321">@Des</user-mention> </p><p>The intercom community is a great platform. We can solve all intercom problems here. I appreciate you.</p> <hr class="seperator m-b-0 "> </div> </div></div> <div class="box box__pad"> <div class="box__content qa-reply reply-editor-wrapper"> <h3>Reply</h3> <br/> <div data-preact="groups-destination/GroupJoin" data-props='{"publicGroupMessage": true}'></div> <div data-preact="editor/postEditor" data-props='{"disableFileAttachments":true,"isControl":false,"topicId":3829,"redirect":true,"isGuest":true,"placeholder":"topic.reply.placeholder.textarea"}' ></div> </div> </div> </div> </div> </div> <div class="col col--side Sidebar qa-div-sidebar custom-sidebar"> <div class="module Sidebarmodule"> <div data-preact="related-topics/RelatedTopics" data-props="{"widgetTitle":"Related topics","pageSize":"5"}"> </div> <div data-preact="widget-most-liked/index.sync" class="" data-props="{"config":{"id":"widget_7","widget_type":"leaderboard","title":"Most helpful members this week","pagesize":"5","days":"7"},"maxResults":"5","amount":"5","period":"7","title":"Most helpful members this week","phrases":{"Forum":{"{n} like.single|{n} like.plural":"{n} like|{n} likes"}}}"></div> </div> </div> </div> </div> <div class="full-width Template-secondary"> <div class="sitewidth"> <div class="col col--main has--side"> </div> </div> </div> <div class="full-width Template-footer"> <div data-preact="powered-by-insided/index" class="powered-by-insided-footer" data-props="{"rootUrl":"community.intercom.com","termsConditions":"\/site\/terms","cookieConfig":{"use_external_modal":false,"mapping":{"required":1,"anonymous":2,"all":3}},"communityVisibility":"public","isGuestUser":true,"phrases":{"Forum":{"branded.back_to_top":"Back to top","Terms & Conditions":"Terms & Conditions","cookiepolicy.link":"Cookie settings"}}}"><div class="Template-footer"><div class="sitewidth box box--blend" data-component="scrollTopStickyButton"><div class="templatefoot"><a href="https://www.gainsight.com/customer-communities/" class="logo-gainsight" title="Visit Gainsight.com" target="_blank" rel="noreferrer" aria-label="Powered by Gainsight"><span class="is-hidden">Powered by Gainsight</span></a></div><div class="templatefoot-privacy-links"><a href="/site/terms" aria-label="Terms & Conditions">Terms & Conditions</a><a href="#" aria-label="Cookie settings">Cookie settings</a></div><span class="scroll-to-top-sticky-button js-scrollto widget--base-shadow is-hidden-S custom-scroll-to-top" title="Back to top" aria-label="Back to top"></span></div></div></div> </div> <div class="modals box is-hidden js-legacy-modals"> <div class="qa-register-modal" data-helper="modal" data-data='{"modal_id": "register", "mainClass": "modal--register"}' id="modal_register" > <label for="" > </label> <h2> Join the Intercom Community 🎉 </h2> <p> Already have an account? <a class="js-open-modal qa-register-have-account-link" data-modal="login">Login</a> </p> <div id="modal_login" > <h4>Intercom Customers and Employees </h4> <a class="btn--cta btn--sso qa-sso-oauth2" href="https://community.intercom.com/ssoproxy/login?ssoType=oauth2" target="_top"> Log in with SSO </a> <div class="seperator--text"><span>or</span></div> </div> <form name="register" method="post" action="/member/register" class="form js-ajax-form--registration" novalidate="novalidate"> <div class="js-notification "> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label required" for="register_user_username"> Username * </label> </div> <div class="second"> <input type="text" id="register_user_username" name="register[user][username]" required="required" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label required" for="register_user_email"> E-mail address * </label> </div> <div class="second"> <input type="email" id="register_user_email" name="register[user][email]" required="required" /> </div> </div> <div class="form__row"> <div class="first"> <label data-required="1" class="label required" for="register_user_password"> Password * </label> </div> <div class="second"> <input type="password" id="register_user_password" name="register[user][password]" required="required" /> </div> </div> <div class="form__row"> <div class="first choices--stacked fancyselect"> <input type="checkbox" id="register_terms" name="register[terms]" required="required" value="1" /> <label for="register_terms" class="required"> I accept the <a href="/site/terms" target="_blank" class="terms"> terms & conditions </a> </label> </div> </div> <div class="email_repeat"> <div class="form__row"> <div class="first"> <label class="label" for="register_email_repeat"> loginBox.register.email_repeat </label> </div> <div class="second"> <input type="text" id="register_email_repeat" name="register[email_repeat]" /> </div> </div> </div> <button type="submit" id="register_submit" name="register[submit]" class="btn btn--cta btn--full-width"> Register as guest </button> <input type="hidden" id="register_is_invite" name="register[is_invite]" /> <input type="hidden" id="register__token" name="register[_token]" value="op4b3S-iK3Vt29yRNHReJJB45eCaO_xPW8-s7gwZCjQ" /> </form> <script type="application/javascript"> if (document.querySelector('.email_repeat')) { document.querySelector('.email_repeat').style.display = 'none' } //invite tricks if(document.querySelector('#register_is_invite') && document.querySelector('#register_is_invite').value) { let name = document.querySelector('#register_user_username'); if (name.value === '--removed--') { name.value = '' } let email = document.querySelector('#register_user_email') email.readOnly = 1 email.classList.add('register_user_email--disabled') } </script> </div> <div class="qa-login-modal" data-helper="modal" data-data='{"modal_id": "login", "mainClass": "modal--login"}' id="modal_login" > <label for=""> </label> <h2>Login to the community</h2> <p>No account yet? <a class="js-open-modal" data-modal="register">Create an account</a> </p> <h4>Intercom Customers and Employees </h4> <a class="btn--cta btn--sso qa-sso-oauth2" href="https://community.intercom.com/ssoproxy/login?ssoType=oauth2" target="_top"> Log in with SSO </a> <div class="seperator--text"><span>or</span></div> <form name="login" method="post" action="/member/login" class="form js-ajax-form--login"> <div class="js-notification"> </div> <div class="form__row"> <div class="first"> <label class="label required" for="login_usernameOrEmail"> Username or Email </label> </div> <div class="second"> <input type="text" id="login_usernameOrEmail" name="login[usernameOrEmail]" required="required" /> </div> </div> <div class="form__row"> <div class="first"> <label class="label required" for="login_password"> Password </label> </div> <div class="second"> <input type="password" id="login_password" name="login[password]" required="required" /> </div> </div> <div class="form__row"> <div class="first choices--stacked fancyselect"> <input type="checkbox" id="login_remember" name="login[remember]" value="1" /> <label for="login_remember"> Remember me </label> </div> </div> <button type="submit" id="login_submit" name="login[submit]" class="btn btn--cta btn--full-width"> Log in as guest </button> <div class="box__pad box--note box--blend"> <a href="#" class="js-open-modal" data-modal="forgot" tabindex="-1">Forgot password?</a> </div> <input type="hidden" id="login__token" name="login[_token]" value="JpdTX6MlTma6cMZP5RZxw__EEmOyRK0GKQPmwZvBTdc" /> </form> </div> <div class="qa-forgot-modal" data-helper="modal" data-data='{"modal_id": "forgot", "mainClass": "modal--forgot"}' id="modal_forgot" > <p>Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.</p> <form name="forgotPassword" method="post" action="/member/forgotPassword" class="form js-ajax-form--forgot" id="form--forgot__64434967"> <div class="js-notification"> </div> <div class="form__row"> <div class="first"> <label class="label required" for="forgotPassword_username"> Enter your e-mail address </label> </div> <div class="second"> <input type="text" id="forgotPassword_username" name="forgotPassword[username]" required="required" /> </div> </div> <div class="form-row first"> <button type="submit" id="forgotPassword_submit" name="forgotPassword[submit]" class="btn btn--cta qa-submit-button"> Send </button> <a href="#" class="group__item end js-open-modal qa-forgot-password-overview-link" data-modal="login">Back to overview</a> </div> <input type="hidden" id="forgotPassword__token" name="forgotPassword[_token]" value="h0-yqzjPh_YWPBhpj6GL2CCg-wsG2lscvaRgvcpLcMo" /> </form> </div> <div class="qa-report-modal" data-helper="modal" data-data='{"modal_id": "report", "mainClass": "modal--report"}' id="modal_report" > </div> <div class="attachments--modal" data-helper="modal" data-data='{"modal_id": "attachments-pending-modal"}'> <h2>Scanning file for viruses.</h2> <p>Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.</p> <a href="#" class="mfp-close btn--cta">OK</a> </div> <div class="attachments--modal" data-helper="modal" data-data='{"modal_id": "attachments-infected-modal"}'> <h2>This file cannot be downloaded</h2> <p>Sorry, our virus scanner detected that this file isn't safe to download.</p> <a href="#" class="mfp-close btn--cta">OK</a> </div> </div> <div><script type="text/javascript">window.inSidedData = {"communityId":"intercom-en","environment":"production","language":"en","device":"desktop","user":{"userid":null,"name":"guest","role":"roles.guest","mainRole":"roles.guest","rank":"","avatar":"","rankIcon":"","rankName":"","isModerator":false,"pmUnreadCount":0,"pmTotalCount":0,"topicsCount":0,"repliesCount":0,"solvedCount":0,"loginSource":null,"registerSource":null},"page":{"pageNumber":1,"name":"Topic","path":"intercom-en:Content:Topic:Welcome welcome everyone!","section":"Content","site":"intercom-en","title":"Topic:Welcome welcome everyone!","url":"/new-members-41/welcome-welcome-everyone-3829","firstRender":false},"form":{"name":"","step":""},"content":{"category":{"id":41,"title":"New Members","type":"default"},"topic":{"id":3829,"title":"Welcome welcome everyone!","type":"discussion","content_type":null,"source_id":null,"created":1679503100,"replies":7,"is_sticky":"true","prefix":null,"tags":null},"post":{"id":null},"path":"New Members:Welcome welcome everyone!"},"search":{"phrase":null,"count":null}}</script></div> <div data-preact="cookie-banner/index" class="" data-props="{"level":1,"termsConditions":"\/site\/terms","cookieConfig":{"use_external_modal":false,"mapping":{"required":1,"anonymous":2,"all":3}},"phrases":{"Forum":{"cookiepolicy.title":"Cookie policy","cookiepolicy.content":"We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. <a href=\"{link}\">Learn more about our cookies.<\/a>","cookiepolicy.button":"Accept cookies","cookiepolicy.button.deny":"Deny all","cookiepolicy.link":"Cookie settings","cookiepolicy.modal.title":"Cookie settings","cookiepolicy.modal.content":"We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. <a href=\"{link}\">Learn more about our cookies.<\/a>","cookiepolicy.modal.level1":"Basic<br>Functional","cookiepolicy.modal.level2":"Normal<br>Functional + analytics","cookiepolicy.modal.level3":"Complete<br>Functional + analytics + social media + embedded videos"}}}"></div> <script> class CustomerEducationElement extends HTMLElement { constructor() { super(); // Attach a shadow DOM with mode 'open' this.attachShadow({ mode: 'open' }); } // Watch for changes in these attributes static get observedAttributes() { return ['data-config']; } attributeChangedCallback(name, oldValue, newValue) { if(oldValue && oldValue !== newValue) { this.updateDesignTokens(newValue); } } connectedCallback() { this.render(); } render() { try{ const _templateId = this.getAttribute('data-template-id'); // Get the template content const template = document.getElementById(_templateId); this.shadowRoot.appendChild(template.content.cloneNode(true)); this.updateDesignTokens(this.getAttribute('data-config')); } catch(error){ console.error(`Failed to render CE widget template ${_templateId}`, error); } } updateDesignTokens(config) { config = this.parseConfig(config); if(config) { const styles = { '--np-button-color': config['--config-button-cta-background-color'], '--np-button-hover-color': config['--config-button-cta-hover-background-color'], '--np-button-font-color': config['--config-button-cta-color'], '--np-header-color': config['--config-header-color'], '--np-header-font-color': config['--config-header-color'], '--np-header-font-hover-color': config['--config-anchor-base-color'], '--np-learning-header-color': config['--config-header-color'], '--np-learning-header-font-color': config['--config-header-color'], '--np-learning-header-font-hover-color': config['--config-anchor-base-color'], '--np-learning-link-button-color': config['--np-learning-link-button-color'], '--np-learning-progress-bar-color': config['--config--main-color-brand'] }; for (const [property, value] of Object.entries(styles)) { this.shadowRoot.host.style.setProperty(property, value); } } } parseConfig(config) { try { return JSON.parse(config); } catch (error) { console.error(`Failed to parse the Branding config`, error); } } } customElements.define('customer-education-element', CustomerEducationElement); </script> <div class="ssi ssi-footer custom-footer"> </div> <input id="csrftoken" type="hidden" value="GL2EeW-Qj4dLN8beVZktPUlK2JsTFdTOH1PZdfVZuhk"/> <div data-preact="site-wide/index" class="" data-props="{}"><div></div></div> <script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/dist/js/600.js'></script><script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/dist/js/701.js'></script><script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/dist/js/755.js'></script><script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/dist/js/434.js'></script><script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/dist/js/18.js'></script><script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/dist/js/74.js'></script><script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/dist/js/911.js'></script><script crossorigin='anonymous' src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/dist/js/preact-app.js' id='insided-preact-app' data-basepath='https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/dist/js/' data-environment='production' data-region='eu-west-1' data-communityId='intercom-en' data-modules='["badges","reputation","unreadPostCounter","metadataPostDetails","ideation","subforumSubscription","mentions","rateLimiting","privateMessage","TopicSocialShare","fileAttachments","channelConfiguration","pageConfiguration","webmasterManagement","nonModeratorsCanUploadImagesAndVideos","knowledgeBase","event","eventEngagement","publicTagManagement","publicTagAutoSuggestion","publicTagDestination","integrationsApi","integrationsApps","userOverviewStatistics","rank","salesforceCrm","salesforceFederatedSearch","salesforceCaseEscalation","salesforceSyncAccountData","zendeskFederatedSearch","zendeskTicketEscalation","thirdPartyScripts","customCss","pointSystem","ideationV2","analyticsV2","engagementDashboard","analyticsV2SelfService","analyticsV2ProductFeedback","privateGroup","moderationOverviewBetaDefault","imageResizingAndAlignment","richTopicCards","productAreas","productUpdates","productboardIntegration","freshdeskV2","convertQuestionsToIdeas","skilljarFederatedSearch","loginWithEmail","hiddenGroup","NewUICardGroupOverview","enableGroupTags","CommunityOverview","changeAuthorOfPublishedContent","thoughtIndustries","intercomFederatedSearch","intercomCreateConversations","aiFeaturesForCM","aiFeatures","categoriesV2","categoriesConfig","categoriesV2ConfigCommunity","categoriesV2Community","trackingEnabled","notificationCenter","categoriesV2Destination","ccRebranding","widgetSiteIdentity","eventSubscriptions","aiFeedback","customizationSettings","CommunityOverviewOpenForAllUsers","adminSeats","articleScheduling","articleToProductUpdateConversion","bannerWidget","controlSideMenu","conversationalWidget","cookiebar","destinationCustomization","dynamicContentWidget","emailTemplate","emoji","freshdeskFederatedSearch","group","inviteLinksToHiddenGroups","federatedSearchApi","knowledgeBaseOverviewOpenForAllUsers","selfBadges","selfServiceSso","subtitleAndBackgroundToWidgets","teamNotes","topicHelpfulness","userManagement","zapier","userSegments","gainsightPlatformSso"]' data-userPermissions='{"readableCategories":[],"permissions":["forum-product-updates-all"]}' data-cssLink='https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/dist/css/forum.css' data-defaultCdn='' data-fb-app-id='' data-communityUrl='https://community.intercom.com' data-controlUrl='https://intercom-en.insided.com' data-eventLogger='https://o9tt6h08li.execute-api.eu-west-1.amazonaws.com/v1/event' data-application='forum' data-cookieConfig='{"use_external_modal":false,"mapping":{"required":1,"anonymous":2,"all":3}}' data-defaultCookieLevel='1' nonce='' data-search='{"client_id":"IC23ZXNZKT","token":"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","basicToken":"ZmEzNjdjYjBhZWNmMzQzM2I3NTQ2ZmVjZWVlYmZkOGZhYjQ5YmI0MmZmZmYyODdiYTgxMzdhZGM5NzQ0MjcyOGZpbHRlcnM9cHVibGljX3JlY29yZCUzQXRydWUmcmVzdHJpY3RJbmRpY2VzPWludGVyY29tLWVuJTJBJnF1ZXJ5TGFuZ3VhZ2VzPSU1QiUyMmVuJTIyJTVEJnZhbGlkVW50aWw9MTczMjM5Nzk0Mw==","isZendeskFederatedSearchEnabled":false,"hiddenCategories":[]}' data-selectedCookieLevel='1'></script> <script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/dist/js/600.js'></script><script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/dist/js/755.js'></script><script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/dist/js/729.js'></script><script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/dist/js/18.js'></script><script src='https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/dist/js/911.js'></script><script src="https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/dist/js/app.js" id="insided-app" data-basepath="https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/dist/js/" nonce="" data-environment="production" data-region="eu-west-1" data-communityId="intercom-en" data-modules='["badges","reputation","unreadPostCounter","metadataPostDetails","ideation","subforumSubscription","mentions","rateLimiting","privateMessage","TopicSocialShare","fileAttachments","channelConfiguration","pageConfiguration","webmasterManagement","nonModeratorsCanUploadImagesAndVideos","knowledgeBase","event","eventEngagement","publicTagManagement","publicTagAutoSuggestion","publicTagDestination","integrationsApi","integrationsApps","userOverviewStatistics","rank","salesforceCrm","salesforceFederatedSearch","salesforceCaseEscalation","salesforceSyncAccountData","zendeskFederatedSearch","zendeskTicketEscalation","thirdPartyScripts","customCss","pointSystem","ideationV2","analyticsV2","engagementDashboard","analyticsV2SelfService","analyticsV2ProductFeedback","privateGroup","moderationOverviewBetaDefault","imageResizingAndAlignment","richTopicCards","productAreas","productUpdates","productboardIntegration","freshdeskV2","convertQuestionsToIdeas","skilljarFederatedSearch","loginWithEmail","hiddenGroup","NewUICardGroupOverview","enableGroupTags","CommunityOverview","changeAuthorOfPublishedContent","thoughtIndustries","intercomFederatedSearch","intercomCreateConversations","aiFeaturesForCM","aiFeatures","categoriesV2","categoriesConfig","categoriesV2ConfigCommunity","categoriesV2Community","trackingEnabled","notificationCenter","categoriesV2Destination","ccRebranding","widgetSiteIdentity","eventSubscriptions","aiFeedback","customizationSettings","CommunityOverviewOpenForAllUsers","adminSeats","articleScheduling","articleToProductUpdateConversion","bannerWidget","controlSideMenu","conversationalWidget","cookiebar","destinationCustomization","dynamicContentWidget","emailTemplate","emoji","freshdeskFederatedSearch","group","inviteLinksToHiddenGroups","federatedSearchApi","knowledgeBaseOverviewOpenForAllUsers","selfBadges","selfServiceSso","subtitleAndBackgroundToWidgets","teamNotes","topicHelpfulness","userManagement","zapier","userSegments","gainsightPlatformSso"]' data-cssLink='https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/dist/css/forum.css' data-defaultCdn='https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/control/assets' data-fb-app-id='' data-language='en'></script><script nonce="">app.init([{"model":"csrf","data":{"name":"yip_csrf_token","token":"GL2EeW-Qj4dLN8beVZktPUlK2JsTFdTOH1PZdfVZuhk"}},{"el":".js-ajax-form--registration","component":"ajax-form"},{"el":".js-ajax-form--login","component":"ajax-form"},{"el":"#form--forgot__64434967","component":"ajax-form"},{"el":".js-open-modal","helper":"show-modal"},{"data":{"map":null,"breadcrumbData":[{"url":"\/","title":"Home"},{"url":"\/community","title":" Forum Support overview"},{"url":"\/welcome-40","title":"Welcome"},{"url":"\/new-members-41","title":"New Members"},{"url":"\/new-members-41\/welcome-welcome-everyone-3829","title":"Welcome welcome everyone!"}]},"component":"tracker"},{"el":"body","helper":"collapse"},{"el":"body","helper":"ajax-link"},{"model":"global_translations","data":{"ajax-form":{"connection_error":"Unable to submit form. Please refresh the page and try again."},"modal":{"close":"Close","loading":"Loading","gallery_previous":"Previous","gallery_next":"Next","gallery_counter":"%curr% of %total%","image_error":"The image could not be loaded","content_error":"The content could not be loaded"}}},{"view":"MainNavigation","el":".js-main-navigation"}]);</script> </main> <script> //Hide All Data on community posts //$('.topic-view_footer').css("display", "none"); //Removes Likes //$('.qa-topic-meta-likes-icon').css("display","none"); //Removes Comments //$('.thread-meta-item--comments').css("display","none"); $('.post-meta__container--right').css("display", "none"); $('.post-meta__container--left').css("display", "none"); $('.event-item__attendees').css("display", "none"); // LOGIC FOR SHOWING USER/VISITOR BANNER var userRank = inSidedData.user.rankName; var userRole = inSidedData.user.role; //JOIN THE COMMUNITY VISITORS NAV. if (userRole == 'roles.guest'){ $('.homepage-widget-container--index-22').css('display', 'block'); } //VISITOR BANNER if (userRole == 'roles.guest'){ $('.widget-container--index-15').css('display', 'block'); } //USER BANNER if (userRole != 'roles.guest'){ $('.widget-container--index-14').css('display', 'block'); } //CUSTOM VISITOR NAV CLOSE function close() { document.getElementById("navBarCustom").style.display="none"; } //VERIFIED LOGO $('.icon--thread-solved').after('<img class="header-navigation_logo" src="https://uploads-eu-west-1.insided.com/intercom-en/attachment/f8665413-d50b-4def-a121-e1a4d861de16.png" title="" alt="intercom-en Logo" style=" width: 40%; margin-bottom: -7px; padding-left: 10px; transform: translateY(4px); ">'); $('.qa-icon-answered').after('<img class="header-navigation_logo" src="https://uploads-eu-west-1.insided.com/intercom-en/attachment/f8665413-d50b-4def-a121-e1a4d861de16.png" title="" alt="intercom-en Logo" style="width: 15%; margin-top: -10px; margin-left:15px; padding-left: 10px; transform: translateY(4px); ">'); // $('.qa-thread-status').after('<img class="header-navigation_logo" src="https://uploads-eu-west-1.insided.com/intercom-en/attachment/98292a0d-67e8-4b98-ab64-771ad81b0b16.jpg" title="" alt="intercom-en Logo" style="width: 15%; padding-left: 10px; margin-bottom: -15px; transform: translateY(6px);">'); // $('.pill--inline').after('<img class="header-navigation_logo" src="https://uploads-eu-west-1.insided.com/intercom-en/attachment/98292a0d-67e8-4b98-ab64-771ad81b0b16.jpg" title="" alt="intercom-en Logo" style="width: 30%; padding-left: 10px; transform: translateY(6px);">'); // Auto select the conversation checkbox for the KB content if (window.location.href.includes("/topic/new?fid=34") == true){ $("#editor--type-radio-box > div > label.tooltip.tooltip--day.radio-box-button.qa-radio-button-topic-type-discussion > div.radio-box-button--content.js-tooltip-trigger.qa-radio-button-topic-type").click(); } if (window.location.href.includes("/topic/new?fid=43") == true){ $("#editor--type-radio-box > div > label.tooltip.tooltip--day.radio-box-button.qa-radio-button-topic-type-discussion > div.radio-box-button--content.js-tooltip-trigger.qa-radio-button-topic-type").click(); } </script>  <script> if(inSidedData.user.mainRole == 'roles.registered' && location.pathname == '/member/register'){ location.href='/' } </script>  <script> // Only show non beta groups if (window.location.href.includes("/events") == false){ $(".card-widget-wrapper:not(:contains('beta'))").css("display", "block"); } // Show based on a custom role if (window.location.href.includes("/events") == false){ if (inSidedData.user.role.indexOf("Beta tester") > 0) { $(".card-widget-wrapper:contains('beta')").css("display", "block"); } } </script> <script> if (window.location.href.includes("/events") == false){ function callback(mutationList, observer) { for (const mutation of mutationList) { try{ // Homepage + custom pages fix $(".card-widget-wrapper:not(:contains('beta'))").css("display", "block"); } catch(e){} } } } const targetNode = document.querySelector(".body-wrapper"); const observerOptions = { attributes: true, childList: true, subtree: true, }; const observer = new MutationObserver(callback); observer.observe(targetNode, observerOptions); </script> <script src="https://d3odp2r1osuwn0.cloudfront.net/2024-11-22-07-13-21-fd8fbf89bb/control/assets/common/js/jquery.yiiactiveform.js" nonce=""></script> <script type="text/javascript">window.NREUM||(NREUM={});NREUM.info={"beacon":"bam.nr-data.net","licenseKey":"5364be9000","applicationID":"1082230370,438605444,16947947","transactionName":"YgFTY0QFW0sHUkVQWVtLcFRCDVpWSXhfal9RAVVrdQtbTBReXVVTRzhyWFsJQFYPRUhldVoKR1JEF1RMD15fellbEENYWghQSklCWVZB","queueTime":0,"applicationTime":425,"atts":"TkZEFQwfSBREUBMDTUgZ","errorBeacon":"bam.nr-data.net","agent":""}</script></body> </html>

CINXE.COM

Welcome welcome everyone! | Community