Perguntas frequentes sobre o TeamViewer Remote

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Aqui você encontrará as respostas para as perguntas mais frequentes sobre o novo TeamViewer Remote. Onde estão minha ID e senha do TeamViewer? Sua ID e senha agora podem ser encontradas na interface principal do TeamViewer Remote, na seção Get help (Receba suporte). 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empresa","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/company-and-users/company-settings/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/pt-br/global/support/knowledge-base/teamviewer-remote/company-and-users/company-settings/" data-cmp-clickable>Configurações da empresa <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-dd25a392ab-item-74769112ce":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-26T10:01:46Z","dc:title":"Criar grupos de usuários manuais","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/company-and-users/create-user-groups/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/pt-br/global/support/knowledge-base/teamviewer-remote/company-and-users/create-user-groups/" data-cmp-clickable>Criar grupos de usuários manuais <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> </ul></li> <li class="cmp-navigation__item cmp-navigation__item--level0 cmp-navigation__item--with-subpages js-navitem " data-cmp-data-layer="{"onpagenavigation-dd25a392ab-item-f78ec1d0dd":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-10-11T07:25:42Z","dc:title":"Dispositivos","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/devices/"}}"><span class="cmp-navigation__item-label cmp-navigation__item-label--level0 js-navfoldout-trigger">Dispositivos</span> <ul class="js-navfoldout cmp-navigation__item-list"> <li 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data-cmp-data-layer="{"onpagenavigation-dd25a392ab-item-0d2a832a70":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-10-11T15:08:16Z","dc:title":"Atribua um dispositivo via link","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/devices/assign-a-device-via-link/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/pt-br/global/support/knowledge-base/teamviewer-remote/devices/assign-a-device-via-link/" data-cmp-clickable>Atribua um dispositivo via link <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-dd25a392ab-item-b7c0854aa1":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-10-11T15:08:16Z","dc:title":"Gerencie um dispositivo por meio de uma sessão remota","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/devices/manage-a-device-via-a-remote-session/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/pt-br/global/support/knowledge-base/teamviewer-remote/devices/manage-a-device-via-a-remote-session/" data-cmp-clickable>Gerencie um dispositivo por meio de uma sessão remota <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " 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data-cmp-data-layer="{"onpagenavigation-dd25a392ab-item-8afe104a3e":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-11-07T16:12:36Z","dc:title":"Aplicar permissões de administrador no nível do grupo","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/devices/apply-manager-permissions-at-group-level/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/pt-br/global/support/knowledge-base/teamviewer-remote/devices/apply-manager-permissions-at-group-level/" data-cmp-clickable>Aplicar permissões de administrador no nível do grupo <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " data-cmp-data-layer="{"onpagenavigation-dd25a392ab-item-692496357b":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-24T12:06:13Z","dc:title":"Mova dispositivos para um grupo e aplique uma política","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/devices/move-devices-to-a-group-and-apply-a-policy/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/pt-br/global/support/knowledge-base/teamviewer-remote/devices/move-devices-to-a-group-and-apply-a-policy/" data-cmp-clickable>Mova dispositivos para um grupo e aplique uma política <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " 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data-cmp-data-layer="{"onpagenavigation-dd25a392ab-item-deb85ede5e":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-24T12:06:12Z","dc:title":"Adicionar e remover dispositivos existentes de grupos","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/devices/add-and-remove-existing-devices-from-groups/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/pt-br/global/support/knowledge-base/teamviewer-remote/devices/add-and-remove-existing-devices-from-groups/" data-cmp-clickable>Adicionar e remover dispositivos existentes de grupos <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " 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data-cmp-data-layer="{"onpagenavigation-dd25a392ab-item-3a7b54aa67":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-10-29T09:37:20Z","dc:title":"Encontre a melhor visualização para exibir seus dispositivos e grupos de dispositivos","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/devices/find-the-best-view-to-display-your-devices-and-device-groups/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/pt-br/global/support/knowledge-base/teamviewer-remote/devices/find-the-best-view-to-display-your-devices-and-device-groups/" data-cmp-clickable>Encontre a melhor visualização para exibir seus dispositivos e grupos de dispositivos <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item 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data-cmp-data-layer="{"onpagenavigation-dd25a392ab-item-578132ec33":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-24T12:06:12Z","dc:title":"Localize dispositivos e contatos","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/devices/search-devices/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/pt-br/global/support/knowledge-base/teamviewer-remote/devices/search-devices/" data-cmp-clickable>Localize dispositivos e contatos <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level1 " 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política","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/devices/policy-settings/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level1 " href="/pt-br/global/support/knowledge-base/teamviewer-remote/devices/policy-settings/" data-cmp-clickable>Configurações de política <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> </ul></li> <li class="cmp-navigation__item cmp-navigation__item--level0 cmp-navigation__item--with-subpages js-navitem " data-cmp-data-layer="{"onpagenavigation-dd25a392ab-item-92d5749875":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-04-24T07:37:47Z","dc:title":"Implantação","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/deployment/"}}"><span class="cmp-navigation__item-label 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Empresa","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/deployment/mass-deployment-user-guide/add-your-users-to-your-company-2-10/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level2 " href="/pt-br/global/support/knowledge-base/teamviewer-remote/deployment/mass-deployment-user-guide/add-your-users-to-your-company-2-10/" data-cmp-clickable>2/10 - Adicione seus usuários ao Perfil de Empresa <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level2 " data-cmp-data-layer="{"onpagenavigation-dd25a392ab-item-636f80772c":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-26T10:01:44Z","dc:title":"3/10 - Crie seu módulo","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/deployment/mass-deployment-user-guide/create-your-module-3-10/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level2 " href="/pt-br/global/support/knowledge-base/teamviewer-remote/deployment/mass-deployment-user-guide/create-your-module-3-10/" data-cmp-clickable>3/10 - Crie seu módulo <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level2 " data-cmp-data-layer="{"onpagenavigation-dd25a392ab-item-fc952a0a3e":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-26T10:01:43Z","dc:title":"4/10 - Crie sua política","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/deployment/mass-deployment-user-guide/create-your-policy-4-10/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level2 " href="/pt-br/global/support/knowledge-base/teamviewer-remote/deployment/mass-deployment-user-guide/create-your-policy-4-10/" data-cmp-clickable>4/10 - Crie sua política <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level2 " data-cmp-data-layer="{"onpagenavigation-dd25a392ab-item-08f0423b9d":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-26T10:01:43Z","dc:title":"5/10 - Crie um grupo de dispositivos","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/deployment/mass-deployment-user-guide/create-a-device-group-5-10/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level2 " href="/pt-br/global/support/knowledge-base/teamviewer-remote/deployment/mass-deployment-user-guide/create-a-device-group-5-10/" data-cmp-clickable>5/10 - Crie um grupo de dispositivos <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level2 " data-cmp-data-layer="{"onpagenavigation-dd25a392ab-item-6282e340c3":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-26T10:01:43Z","dc:title":"6/10 - Crie uma configuração de rollout","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/deployment/mass-deployment-user-guide/create-a-rollout-configuration-6-10/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level2 " href="/pt-br/global/support/knowledge-base/teamviewer-remote/deployment/mass-deployment-user-guide/create-a-rollout-configuration-6-10/" data-cmp-clickable>6/10 - Crie uma configuração de rollout <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level2 " data-cmp-data-layer="{"onpagenavigation-dd25a392ab-item-3254873edb":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-26T10:01:46Z","dc:title":"7/10 - Baixe o instalador .msi","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/deployment/mass-deployment-user-guide/download-the-msi-installer-7-10/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level2 " href="/pt-br/global/support/knowledge-base/teamviewer-remote/deployment/mass-deployment-user-guide/download-the-msi-installer-7-10/" data-cmp-clickable>7/10 - Baixe o instalador .msi <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level2 " data-cmp-data-layer="{"onpagenavigation-dd25a392ab-item-72ff69c940":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-26T10:01:44Z","dc:title":"8/10 - Atribua um dispositivo via linha de comando","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/deployment/mass-deployment-user-guide/assign-a-device-via-command-line-8-10/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level2 " href="/pt-br/global/support/knowledge-base/teamviewer-remote/deployment/mass-deployment-user-guide/assign-a-device-via-command-line-8-10/" data-cmp-clickable>8/10 - Atribua um dispositivo via linha de comando <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level2 " data-cmp-data-layer="{"onpagenavigation-dd25a392ab-item-e6d9e8bce5":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-11-19T17:31:38Z","dc:title":"9/10 - Implante TeamViewer (Host ou versão completa)","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/deployment/mass-deployment-user-guide/deploy-teamviewer-host-or-full-client-9-10/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level2 " href="/pt-br/global/support/knowledge-base/teamviewer-remote/deployment/mass-deployment-user-guide/deploy-teamviewer-host-or-full-client-9-10/" data-cmp-clickable>9/10 - Implante TeamViewer (Host ou versão completa) <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a></li> <li class="cmp-navigation__item cmp-navigation__item--level2 " data-cmp-data-layer="{"onpagenavigation-dd25a392ab-item-b0ad0c9d6b":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-09-26T10:01:42Z","dc:title":"(10/10) Conceda acesso fácil aos seus dispositivos e grupos de 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Management (Classic)</span> <ul class="js-navfoldout cmp-navigation__item-list"> <li class="cmp-navigation__item cmp-navigation__item--level2 " data-cmp-data-layer="{"onpagenavigation-dd25a392ab-item-626ddaae42":{"@type":"teamviewer/components/tenants/website/onpagenavigation/item","repo:modifyDate":"2024-10-11T15:08:15Z","dc:title":"TeamViewer (Classic) Monitoramento e gerenciamento de ativos - Visão geral","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/remote-management/monitoring-asset-management-classic/teamviewer-monitoring-asset-management-classic-overview/"}}"><a class="cmp-navigation__item-link cmp-navigation__item-link--level2 " href="/pt-br/global/support/knowledge-base/teamviewer-remote/remote-management/monitoring-asset-management-classic/teamviewer-monitoring-asset-management-classic-overview/" data-cmp-clickable>TeamViewer (Classic) Monitoramento e gerenciamento de ativos - Visão geral <svg class="cmp-navigation__item-icon" viewbox="0 0 24 24" 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class="utils-unset-gridGutter cmp-container-onpagelist aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--1"> <div id="container-3accf025ca" class="cmp-container cmp-container--fullwidth"> <div class="cmp-onpagelist cmp-navigation--onpagelist utils-gridGutter"> <nav id="onpagelist-593cfc87f2" class="cmp-navigation" itemscope itemtype="http://schema.org/SiteNavigationElement" data-cmp-data-layer="{"onpagelist-593cfc87f2":{"@type":"teamviewer/components/tenants/website/onpagelist"}}"> <ul class="cmp-navigation__group"> <li class="cmp-navigation__item cmp-navigation__item--level-0 cmp-navigation__item--active" data-cmp-data-layer="{"onpagelist-593cfc87f2-item-f1744de984":{"@type":"teamviewer/components/tenants/website/onpagelist/item","repo:modifyDate":"2024-09-26T10:01:43Z","dc:title":"Perguntas frequentes sobre o TeamViewer Remote","xdm:linkURL":"/pt-br/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/"}}"> <h2 class="cmp-navigation__item-header">Perguntas frequentes sobre o TeamViewer Remote</h2> <p class="cmp-navigation__item-release-date">Last Modified: 20 de set de 2024</p></li> </ul> </nav> </div> </div> </div> <main class="utils-unset-gridGutter aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--1"> <div id="container-bbcd6c74b3" class="cmp-container"> <div class="aem-Grid aem-Grid--8 aem-Grid--default--6 aem-Grid--phone--12 "> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-5abdd22dd4":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Você perguntou, nós ouvimos. Aqui você encontrará as <strong>respostas</strong> para as <strong>perguntas mais frequentes</strong> sobre o novo TeamViewer Remote.</p>"}}" id="text-5abdd22dd4" class="cmp-text"> <p>Você perguntou, nós ouvimos. Aqui você encontrará as <strong>respostas</strong> para as <strong>perguntas mais frequentes</strong> sobre o novo TeamViewer Remote.</p> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-8e6de462c5":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-09-20T09:37:11Z","xdm:text":"<h3><b>Onde estão minha ID e senha do TeamViewer?</b></h3>\r\n<p>Sua ID e senha agora podem ser encontradas na interface principal do TeamViewer Remote, na seção <b>Get help (Receba suporte)</b>.</p>\r\n"}}" id="text-8e6de462c5" class="cmp-text"> <h3><b>Onde estão minha ID e senha do TeamViewer?</b></h3> <p>Sua ID e senha agora podem ser encontradas na interface principal do TeamViewer Remote, na seção <b>Get help (Receba suporte)</b>.</p> </div> </div> <div class="basic-image cmp-basic-image utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/6ZWNUCT2U7Y8-onde-vejo-minha-id-e-senha-no-novo-teamviewer-remote-sem-entrar-com-a-conta?dpr=off" data-cmp-dmimage data-asset="/content/dam/knowledge-hub/teamviewer-remote/pt_Br/6ZWNUCT2U7Y8-onde-vejo-minha-id-e-senha-no-novo-teamviewer-remote-sem-entrar-com-a-conta.png" data-title="6ZWNUCT2U7Y8-onde-vejo-minha-id-e-senha-no-novo-teamviewer-remote-sem-entrar-com-a-conta" id="image-8f89970879" data-cmp-data-layer="{"image-8f89970879":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-20T09:37:11Z","image":{"repo:id":"e2e3a949-c9f3-4a44-b67f-8702775d543f","repo:modifyDate":"2024-02-07T10:45:26Z","@type":"image/png","repo:path":"/content/dam/knowledge-hub/teamviewer-remote/pt_Br/6ZWNUCT2U7Y8-onde-vejo-minha-id-e-senha-no-novo-teamviewer-remote-sem-entrar-com-a-conta.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/6ZWNUCT2U7Y8-onde-vejo-minha-id-e-senha-no-novo-teamviewer-remote-sem-entrar-com-a-conta?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="6ZWNUCT2U7Y8-onde-vejo-minha-id-e-senha-no-novo-teamviewer-remote-sem-entrar-com-a-conta"> </noscript> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-32fc9c4008":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-09-20T09:37:11Z","xdm:text":"<p>Saiba mais aqui:</p>\r\n<p><a href=\"/content/teamviewer/website/br/pt/global/support/knowledge-base/teamviewer-remote/remote-control/where-to-find-my-id-and-password.html\"><b>Onde encontrar minha ID e senha?</b></a></p>\r\n"}}" id="text-32fc9c4008" class="cmp-text"> <p>Saiba mais aqui:</p> <p><a href="/pt-br/global/support/knowledge-base/teamviewer-remote/remote-control/where-to-find-my-id-and-password/"><b>Onde encontrar minha ID e senha?</b></a></p> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-a72eeb17eb":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-09-20T09:37:11Z","xdm:text":"<h3><b>Como posso configurar o acesso não supervisionado sem solicitar que o usuário final faça login?</b></h3>\r\n<p>É possível configurar o <b>acesso não supervisionado</b> (capacidade de acesso a um dispositivo sem que seja necessário que o usuário remoto tenha que aceitar a conexão) instalando o <b>TeamViewer Host. </b>Dessa forma, o usuário remoto não terá que entrar com a conta no aplicativo para que o especialista possa acessar as configurações.</p>\r\n<p>Siga o guia passo a passo sobre <b>como instalar o TeamViewer Host</b> e configurar o acesso não supervisionado aqui:</p>\r\n<p><a href=\"/content/teamviewer/website/br/pt/global/support/knowledge-base/teamviewer-remote/remote-control/provide-unattended-remote-support.html\"><b>Conecte-se a um dispositivo remoto (acesso não supervisionado)</b></a></p>\r\n"}}" id="text-a72eeb17eb" class="cmp-text"> <h3><b>Como posso configurar o acesso não supervisionado sem solicitar que o usuário final faça login?</b></h3> <p>É possível configurar o <b>acesso não supervisionado</b> (capacidade de acesso a um dispositivo sem que seja necessário que o usuário remoto tenha que aceitar a conexão) instalando o <b>TeamViewer Host. </b>Dessa forma, o usuário remoto não terá que entrar com a conta no aplicativo para que o especialista possa acessar as configurações.</p> <p>Siga o guia passo a passo sobre <b>como instalar o TeamViewer Host</b> e configurar o acesso não supervisionado aqui:</p> <p><a href="/pt-br/global/support/knowledge-base/teamviewer-remote/remote-control/provide-unattended-remote-support/"><b>Conecte-se a um dispositivo remoto (acesso não supervisionado)</b></a></p> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-cd8c901583":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-09-20T09:37:11Z","xdm:text":"<h3><b>Como posso fornecer suporte remoto aos meus usuários remotos?</b></h3>\r\n<p>Você pode fornecer <b>suporte remoto assistido</b> (capacidade de acesso a um dispositivo apenas após o usuário remoto ter aceitado a conexão) criando um<b> link de sessão </b>no TeamViewer Remote e<b> compartilhando o link de sessão</b> com o usuário remoto via WhatsApp ou e-mail.</p>\r\n<p>Encontre o guia completo para criar e participar de uma sessão assistida aqui:</p>\r\n<p><a href=\"/content/teamviewer/website/br/pt/global/support/knowledge-base/teamviewer-remote/remote-control/provide-attended-remote-support.html\"><b>Crie e participe de uma sessão remota (acesso assistido)</b></a></p>\r\n"}}" id="text-cd8c901583" class="cmp-text"> <h3><b>Como posso fornecer suporte remoto aos meus usuários remotos?</b></h3> <p>Você pode fornecer <b>suporte remoto assistido</b> (capacidade de acesso a um dispositivo apenas após o usuário remoto ter aceitado a conexão) criando um<b> link de sessão </b>no TeamViewer Remote e<b> compartilhando o link de sessão</b> com o usuário remoto via WhatsApp ou e-mail.</p> <p>Encontre o guia completo para criar e participar de uma sessão assistida aqui:</p> <p><a href="/pt-br/global/support/knowledge-base/teamviewer-remote/remote-control/provide-attended-remote-support/"><b>Crie e participe de uma sessão remota (acesso assistido)</b></a></p> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-66ddf9426d":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-09-20T09:37:11Z","xdm:text":"<h3><b>Por que devo usar links de sessão em vez de minha ID e senha TeamViewer?</b></h3>\r\n<p>Os <b>links</b> <b>de sessão</b> oferecem uma maneira mais segura e fácil de se conectar. O compartilhamento de senhas está ultrapassado; é mais seguro compartilhar diretamente um <b>link de sessão</b> via chat, WhatsApp ou e-mail.</p>\r\n<p>Saiba mais aqui:</p>\r\n<p><a href=\"https://community.teamviewer.com/Portuguese/discussion/130290/as-vantagens-dos-links-de-sessao-sobre-o-compartilhamento-de-id-e-senha#latest\"><b>As vantagens dos links de sessão sobre o compartilhamento de ID e senha</b></a></p>\r\n"}}" id="text-66ddf9426d" class="cmp-text"> <h3><b>Por que devo usar links de sessão em vez de minha ID e senha TeamViewer?</b></h3> <p>Os <b>links</b> <b>de sessão</b> oferecem uma maneira mais segura e fácil de se conectar. O compartilhamento de senhas está ultrapassado; é mais seguro compartilhar diretamente um <b>link de sessão</b> via chat, WhatsApp ou e-mail.</p> <p>Saiba mais aqui:</p> <p><a href="https://community.teamviewer.com/Portuguese/discussion/130290/as-vantagens-dos-links-de-sessao-sobre-o-compartilhamento-de-id-e-senha#latest"><b>As vantagens dos links de sessão sobre o compartilhamento de ID e senha</b></a></p> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-b8f5b95a5f":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-09-20T09:37:11Z","xdm:text":"<h3>Como posso migrar meus dispositivos para o novo sistema de gerenciamento de dispositivos?</h3>\r\n<p>Para migrar seus dispositivos, siga as instruções do vídeo abaixo:</p>\r\n"}}" id="text-b8f5b95a5f" class="cmp-text"> <h3>Como posso migrar meus dispositivos para o novo sistema de gerenciamento de dispositivos?</h3> <p>Para migrar seus dispositivos, siga as instruções do vídeo abaixo:</p> </div> </div> <div class="cmp-video utils-gridGutter utils-half-spacing-bottom aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"video-3af9d8a59b":{"@type":"teamviewer/components/tenants/website/video","repo:modifyDate":"2024-09-20T09:37:11Z"}}" id="video-3af9d8a59b" class="cmp-embed"> <div data-component-module="video"> <div class="cmp-video__video-wrapper" data-video-container="true" data-youtube-id="D5vUdZYQyD8" data-vidyard-id="XMmpLeHxkWZsYJgwP68xBT"></div> <div class="cmp-video__overlay" data-trigger-overlay="vidyardyoutube-3af9d8a59b-overlay"> <div class="cmp-video__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/Update%20your%20devices%20to%20the%20new%20device%20management%20system?dpr=off" data-cmp-dmimage data-asset="/content/dam/knowledge-hub/thumbnails-videos/Update your devices to the new device management system.png" data-title="Update your devices to the new device management system" id="image-3af9d8a59b" data-cmp-data-layer="{"image-3af9d8a59b":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-09-20T09:37:11Z","image":{"repo:id":"5d199a32-6fe8-413a-89b0-b04ebebd40cb","repo:modifyDate":"2024-02-14T11:48:27Z","@type":"image/png","repo:path":"/content/dam/knowledge-hub/thumbnails-videos/Update your devices to the new device management system.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/Update%20your%20devices%20to%20the%20new%20device%20management%20system?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Update your devices to the new device management system"> </noscript> </div> </div><button class="cmp-video__play-button" aria-label="Reproduzir vídeo"> <svg class="cmp-video__play-icon" viewbox="0 0 5.12 5.12" xmlns="http://www.w3.org/2000/svg"> <polygon points="2.56 0.32 0.2 4.64 4.92 4.64 2.56 0.32"></polygon> </svg></button> </div> </div> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-8e4b37d5f0":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p><strong>Atualização automática</strong>&nbsp;<strong>(recomendado): </strong>permite que o TeamViewer atualize automaticamente o gerenciamento de dispositivos para todos os seus grupos com suas preferências e permissões atuais. O gerenciamento de dispositivos só pode ser atualizado para dispositivos online. Ainda assim, se um dispositivo estiver offline durante a atualização, ele será adicionado automaticamente assim que ficar online.</p>\n<p><em> </em></p>"}}" id="text-8e4b37d5f0" class="cmp-text"> <p><strong>Atualização automática</strong> <strong>(recomendado): </strong>permite que o TeamViewer atualize automaticamente o gerenciamento de dispositivos para todos os seus grupos com suas preferências e permissões atuais. O gerenciamento de dispositivos só pode ser atualizado para dispositivos online. Ainda assim, se um dispositivo estiver offline durante a atualização, ele será adicionado automaticamente assim que ficar online.</p> <p><em> </em></p> </div> </div> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-12 cmp-basic-text--ul-style-bullets aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6"> <div data-cmp-data-layer="{"text-743d69ec3e":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-09-20T09:37:11Z","xdm:text":"<h3><b>Ainda posso me conectar via IP ou nome do dispositivo?</b></h3>\r\n<p>Não. Tanto a versão completa do aplicativo TeamViewer Remote quanto o web app <b>exigem uma conta TeamViewer</b> para se conectar. Conexões com dispositivos que aceitam exclusivamente conexões LAN não é suportado.</p>\r\n<p><b>Saiba que no momento é possível:</b></p>\r\n<ul>\r\n<li>Usar a <b>versão completa do aplicativo TeamViewer Remote</b> para conexões LAN offline.</li>\r\n</ul>\r\n<p><b>e também</b></p>\r\n<ul>\r\n<li>Usar o <b>web app</b> do TeamViewer Remote para conexões online.</li>\r\n</ul>\r\n<p>Oferecendo assim o melhor dos dois mundos.</p>\r\n<p>Para se conectar no modo LAN com TeamViewer (Classic), leia <a href=\"/content/teamviewer/website/br/pt/global/support/knowledge-base/teamviewer-classic/remote-control/connection-methods/use-teamviewer-classic-in-lan.html\"><b>este artigo</b></a>.</p>\r\n"}}" id="text-743d69ec3e" class="cmp-text"> <h3><b>Ainda posso me conectar via IP ou nome do dispositivo?</b></h3> <p>Não. Tanto a versão completa do aplicativo TeamViewer Remote quanto o web app <b>exigem uma conta TeamViewer</b> para se conectar. Conexões com dispositivos que aceitam exclusivamente conexões LAN não é suportado.</p> <p><b>Saiba que no momento é possível:</b></p> <ul> <li>Usar a <b>versão completa do aplicativo TeamViewer Remote</b> para conexões LAN offline.</li> </ul> <p><b>e também</b></p> <ul> <li>Usar o <b>web app</b> do TeamViewer Remote para conexões online.</li> </ul> <p>Oferecendo assim o melhor dos dois mundos.</p> <p>Para se conectar no modo LAN com TeamViewer (Classic), leia <a href="/pt-br/global/support/knowledge-base/teamviewer-classic/remote-control/connection-methods/use-teamviewer-classic-in-lan/"><b>este artigo</b></a>.</p> </div> </div> </div> </div> </main> </div> </div> </div> <footer class="experiencefragment xf-footer-general aem-GridColumn aem-GridColumn--default--12"> <div id="experiencefragment-ce773d64cb" class="cmp-experiencefragment cmp-experiencefragment--footer"> <div id="container-ca061b89ba" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 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States</h3> <ul> <li class="cmp-region__country" data-liid="db105814109fd35f84416af7d711e4d5d44d7978fd7494648569e4b16a57563a" data-lc="en" data-cc="CIS"><a class="cmp-region__link" href="/en-cis/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/TeamViewer%20Globe"> </div><span class="cmp-region__link-label">CIS - English</span> </a></li> <li class="cmp-region__country" data-liid="22f01eadb8de618b31f2bbe99b4d924e61ab24fdf11d0a9918b663feb0c0a2fa" data-lc="ru" data-cc="CIS"><a class="cmp-region__link" href="/ru-cis/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/TeamViewer%20Globe"> </div><span class="cmp-region__link-label">СНГ - Русский</span> </a></li> </ul></li> <li class="cmp-region"> <h3 class="cmp-region__name">Europe</h3> <ul> <li class="cmp-region__country" data-liid="05d0cbe0e3737cef831f9aef4a6f030ab07339647ee6fc077499a29238a8c005" data-lc="en" data-cc="EU"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/TeamViewer%20Globe"> </div><span class="cmp-region__link-label">Europe - English</span> </a></li> </ul> <ul> <li class="cmp-region__country" data-liid="87b9021864a603e89134f55912ed5dc95cf88296d287c50d5735bf9322a6aa07" data-lc="fr" data-cc="BE"><a class="cmp-region__link" href="/fr/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Belgium"> </div><span class="cmp-region__link-label">Belgique - Français</span> </a></li> <li class="cmp-region__country" data-liid="c07d611801a3f4c17ed297376191b86c1ac183008fd1628bd28b929935404a49" data-lc="nl" data-cc="BE"><a class="cmp-region__link" href="/nl/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Belgium"> </div><span class="cmp-region__link-label">België - Nederlands</span> </a></li> <li class="cmp-region__country" data-liid="0208843ba6a8eeade261d70865aa45d21a157622b32a3e30b55958ad388b86b9" data-lc="en" data-cc="BG"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Bulgaria"> </div><span class="cmp-region__link-label">Bulgaria - English</span> </a></li> <li class="cmp-region__country" data-liid="323da3ccac47322fd1d9a5e592c0ba76f9ff17efd7ec7b63477373c0a1d656c8" data-lc="en" data-cc="HR"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Croatia"> </div><span class="cmp-region__link-label">Croatia - English</span> </a></li> <li class="cmp-region__country" data-liid="11b02d1a2f5272fa81d97037d8e96d33cec98b15f60abbd382dbe7b90f46c78f" data-lc="en" data-cc="CY"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Cyprus"> </div><span class="cmp-region__link-label">Cyprus - English</span> </a></li> <li class="cmp-region__country" data-liid="1bbbf59277e1f38863faae542766280b2aa38e0622ba83172e59851492712daf" data-lc="cs" data-cc="CZ"><a class="cmp-region__link" href="/cs/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_the_Czech_Republic"> </div><span class="cmp-region__link-label">Czechia - Čeština</span> </a></li> <li class="cmp-region__country" data-liid="6deb690ba36de4a22b4f72c3a6326dd9100ea6c84ecf8865417a5621988afd04" data-lc="en" data-cc="DK"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Denmark"> </div><span class="cmp-region__link-label">Denmark - English</span> </a></li> <li class="cmp-region__country" data-liid="986b008f9bd4c7239bc8de0951ac4c223b4e4327a593504eb85219e13df47ed8" data-lc="de" data-cc="DE"><a class="cmp-region__link" href="/de/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Germany"> </div><span class="cmp-region__link-label">Deutschland - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="f6eb1cf371e012aa2fbda359b20fafcc4dde7991488d4d4918b0c95a3056db12" data-lc="es" data-cc="ES"><a class="cmp-region__link" href="/es/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Spain"> </div><span class="cmp-region__link-label">España - Español</span> </a></li> <li class="cmp-region__country" data-liid="aee9e4abb7a5aa90c70f8ebc1d408e919da658cdbd7629079612a6d8820a717d" data-lc="en" data-cc="EE"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Estonia"> </div><span class="cmp-region__link-label">Estonia - English</span> </a></li> <li class="cmp-region__country" data-liid="0cdd32dd468900e7140ede04a9bb9d8acaa9aeae78036e96b734bd9724416773" data-lc="en" data-cc="FI"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Finland"> </div><span class="cmp-region__link-label">Finland - English</span> </a></li> <li class="cmp-region__country" data-liid="5b70ec0fc00204fd15298af4d34e80803fdf93f14453fa1d52d9d8265d9322da" data-lc="fr" data-cc="FR"><a class="cmp-region__link" href="/fr/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_France"> </div><span class="cmp-region__link-label">France - Français</span> </a></li> <li class="cmp-region__country" data-liid="1df75c9172c1f6d033f1257bddc5007781e4166f104c6f2016ad8021a5b6a9f4" data-lc="en" data-cc="GR"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Greece"> </div><span class="cmp-region__link-label">Greece - English</span> </a></li> <li class="cmp-region__country" data-liid="3b71a86b81325f2c8cbcce1dd9a5ff6bc18866a197860658fe1e434666c335c9" data-lc="en" data-cc="IE"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Ireland"> </div><span class="cmp-region__link-label">Ireland - English</span> </a></li> <li class="cmp-region__country" data-liid="5169083f7c48cdbd39da2869f899ce9287957125073852f9fb5843ae5622e6a7" data-lc="it" data-cc="IT"><a class="cmp-region__link" href="/it/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Italy"> </div><span class="cmp-region__link-label">Italia - Italiano</span> </a></li> <li class="cmp-region__country" data-liid="b49163aa5c3540172b05264e504c41fcf3bada49e3804f24748fa5c1b8d69d38" data-lc="en" data-cc="LV"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Latvia"> </div><span class="cmp-region__link-label">Latvia - English</span> </a></li> <li class="cmp-region__country" data-liid="b2dcd4184633cf7b1f00a94a998b85646e5b9142fdb9eac211d58972f0d2f589" data-lc="de" data-cc="LI"><a class="cmp-region__link" href="/de/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="d5f3a66491c250031560ac8a19cab4bc59b54b7d8d35091915fff3322b5226e4" data-lc="fr" data-cc="LI"><a class="cmp-region__link" href="/fr/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Français</span> </a></li> <li class="cmp-region__country" data-liid="4b465fd2781bb5a519ade5c6cbac44331adf5977a67dc39efcdbe7af7967ba90" data-lc="it" data-cc="LI"><a class="cmp-region__link" href="/it/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Italiano</span> </a></li> <li class="cmp-region__country" data-liid="069516453f8b6add397cac11bb5e5bf9a1ab2b0a9e24957a154c8bcd648638de" data-lc="en" data-cc="LT"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Lithuania"> </div><span class="cmp-region__link-label">Lithuania - English</span> </a></li> <li class="cmp-region__country" data-liid="857088074e78d930fad856a6e3def9486d997c95d1d3538011065922611ce631" data-lc="fr" data-cc="LU"><a class="cmp-region__link" href="/fr/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Luxembourg"> </div><span class="cmp-region__link-label">Luxembourg - Français</span> </a></li> <li class="cmp-region__country" data-liid="3d644bdc38e896829c75b2cda847a7c9a3e507775f8ff5c15afb484ce6abd719" data-lc="hu" data-cc="HU"><a class="cmp-region__link" href="/hu/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Hungary"> </div><span class="cmp-region__link-label">Magyarország - Magyar</span> </a></li> <li class="cmp-region__country" data-liid="7e77a3564c7a05b74975ef15714e93c432bfdf706d703fcb18a18ef83899aced" data-lc="en" data-cc="MT"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Malta"> </div><span class="cmp-region__link-label">Malta - English</span> </a></li> <li class="cmp-region__country" data-liid="12a0b5a3ba090ef44801f545200cdfdd58a9b9030490281bf7d84d8d0f3119d7" data-lc="nl" data-cc="NL"><a class="cmp-region__link" href="/nl/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_the_Netherlands"> </div><span class="cmp-region__link-label">Nederland - Nederlands</span> </a></li> <li class="cmp-region__country" data-liid="80a3e0ac292fd4ae2b5fe77a46d39227b7ba41a54eaf8f052b6e69425d4c7a65" data-lc="en" data-cc="NO"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/norway"> </div><span class="cmp-region__link-label">Norway - English</span> </a></li> <li class="cmp-region__country" data-liid="5e84725ad8df17c682dc6fe871c1c56f588eb2e25ffe427e1d643f4250088eec" data-lc="de" data-cc="AT"><a class="cmp-region__link" href="/de/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Austria"> </div><span class="cmp-region__link-label">Österreich - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="b0d4daf3541cd05358974bfeceb9e6b7c864c95b4c6950b57579b45857215072" data-lc="pl" data-cc="PL"><a class="cmp-region__link" href="/pl/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Poland"> </div><span class="cmp-region__link-label">Polska - Polski</span> </a></li> <li class="cmp-region__country" data-liid="2542c0f88a82f0f5df3f0bb934113db658d4c8dad77e9d2c9fd516cbda2dea4f" data-lc="pt" data-cc="PT"><a class="cmp-region__link" href="/pt/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Portugal"> </div><span class="cmp-region__link-label">Portugal - Português</span> </a></li> <li class="cmp-region__country" data-liid="6fb07fb7372920b1942cdf477eb4e48731d038da50c8eeb73a9d15f118b30527" data-lc="en" data-cc="RO"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Romania"> </div><span class="cmp-region__link-label">Romania - English</span> </a></li> <li class="cmp-region__country" data-liid="44700be1c6e750376631fb199f447cdff5c09f9e3f6ece96fb70ae749fc27c87" data-lc="de" data-cc="CH"><a class="cmp-region__link" href="/de/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Switzerland"> </div><span class="cmp-region__link-label">Schweiz - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="7deb2aec9696725367a91af96834fb2db1c7090337f9efd6e986faaa935ef7c6" data-lc="fr" data-cc="CH"><a class="cmp-region__link" href="/fr/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Switzerland"> </div><span class="cmp-region__link-label">Suisse - Français</span> </a></li> <li class="cmp-region__country" data-liid="e012f6d673daf366b29d9695e191a7f00de2e32203f5343f4da61a9bc38de525" data-lc="it" data-cc="CH"><a class="cmp-region__link" href="/it/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Switzerland"> </div><span class="cmp-region__link-label">Svizzera - Italiano</span> </a></li> <li class="cmp-region__country" data-liid="c0d05437e4de7959759fb84e529e9b32b31bb34538fbd5d90c72ce268b84a98b" data-lc="en" data-cc="SK"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Slovakia"> </div><span class="cmp-region__link-label">Slovakia - English</span> </a></li> <li class="cmp-region__country" data-liid="df7f7552531171b31dc06f747a023f011a1320915d6a0a5a955a04a81f2b811a" data-lc="en" data-cc="SI"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Slovenia"> </div><span class="cmp-region__link-label">Slovenia - English</span> </a></li> <li class="cmp-region__country" data-liid="56a11944c3d0e4dd84945bb944f4fb0f60d36c210bc922847d58381f838bf979" data-lc="en" data-cc="SE"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Sweden"> </div><span class="cmp-region__link-label">Sweden - English</span> </a></li> <li class="cmp-region__country" data-liid="dd5f4b9b2027776f31f1cdd5a5c6f7f0b0015af4797894eb4a878ac19bae28fc" data-lc="tr" data-cc="TR"><a class="cmp-region__link" href="/tr/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Turkey"> </div><span class="cmp-region__link-label">Türkiye - Türkçe</span> </a></li> <li class="cmp-region__country" data-liid="f4058e1ea909454af58b87570182f4579d666e992142e473ab982995a83b1016" data-lc="en" data-cc="GB"><a class="cmp-region__link" href="/en/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_the_United_Kingdom"> </div><span class="cmp-region__link-label">United Kingdom - English</span> </a></li> </ul></li> <li class="cmp-region"> <h3 class="cmp-region__name">Middle East Africa</h3> <ul> <li class="cmp-region__country" data-liid="870af9ece6cd643ae8f29b72f46e55401fc90444d6c0cf6d0d7e6a7952acd7fc" data-lc="en" data-cc="MEA"><a class="cmp-region__link" href="/en-mea/global/support/knowledge-base/teamviewer-remote/get-started/teamviewer-remote-faq/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/TeamViewer%20Globe"> </div><span class="cmp-region__link-label">Middle East Africa - English</span> </a></li> <li 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