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float: right; clear: right; width: 260px"> <tbody><tr> <th colspan="2" style="padding-top: 2px">Table of Contents </th></tr> <tr> <td colspan="2" style="padding-top: 2px"><div id="smworgtable-toc" style="font-size: 90%"><div id="toc" class="toc"><div class="toctitle" lang="en" dir="ltr"><h2>Contents</h2></div> <ul> <li class="toclevel-1 tocsection-1"><a href="#How_to_report_a_problem"><span class="tocnumber">1</span> <span class="toctext">How to report a problem</span></a></li> <li class="toclevel-1 tocsection-2"><a href="#How_to_get_more_information_on_your_problem"><span class="tocnumber">2</span> <span class="toctext">How to get more information on your problem</span></a></li> <li class="toclevel-1 tocsection-3"><a href="#How_issues_are_assessed_and_classified"><span class="tocnumber">3</span> <span class="toctext">How issues are assessed and classified</span></a></li> <li class="toclevel-1 tocsection-4"><a href="#See_also"><span class="tocnumber">4</span> <span class="toctext">See also</span></a></li> </ul> </div> </div> </td></tr></tbody></table> <p><b>Bugs</b> for <a href="/web/20240823081415/https://www.semantic-mediawiki.org/wiki/Semantic_MediaWiki" title="Semantic MediaWiki">Semantic MediaWiki</a> (SMW) should be filed at the <a rel="nofollow" class="external text" href="https://web.archive.org/web/20240823081415/https://github.com/SemanticMediaWiki/SemanticMediaWiki/issues/new?assignees=&labels=bug&projects=&template=bug_report.md&title=">issue tracking system provided by GitHub</a>.<span id="scite-ref-a302f041dc29c62a9d40cdd54f64f0ea-1-a" class="scite-citeref-number" data-reference="mail:user:smw:31950112"><a href="#scite-a302f041dc29c62a9d40cdd54f64f0ea">1</a></span> </p> <div class="smw-callout smw-callout-warning" style="overflow: auto">The issue tracker at GitHub serves as an issue template that will remind you to provide all required information to help deal with the issue. </div> <h2><span class="mw-headline" id="How_to_report_a_problem">How to report a problem</span><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/web/20240823081415/https://www.semantic-mediawiki.org/w/index.php?title=Help:Reporting_bugs&action=edit&section=1" title="Edit section: How to report a problem">edit</a><span class="mw-editsection-bracket">]</span></span></h2> <p>All bug reports should answer at least the following questions: </p> <dl><dt>regarding the environment</dt></dl> <ul><li>Which version of Semantic MediaWiki is used?</li> <li>Which version of related semantic extensions is used? (If applicable.)</li> <li>Which version of MediaWiki is used?</li> <li>Which server setup (PHP, MySQL, Operating System) was used?</li></ul> <dl><dt>on examples of the bug</dt></dl> <ul><li>Can the problem be viewed online in a public wiki? (If yes, provide its URL.)</li> <li>Can the problem be reproduced on a test page on a <a href="/web/20240823081415/https://www.semantic-mediawiki.org/wiki/Sandbox_tests" class="mw-redirect" title="Sandbox tests">sandbox site</a>? (If yes, provide its URL.)</li></ul> <p>We have created an issue reporting template that covers the items mentioned above to help you create a quality issue report. It automatically loads when adding a <a rel="nofollow" class="external text" href="https://web.archive.org/web/20240823081415/https://github.com/SemanticMediaWiki/SemanticMediaWiki/issues/new?assignees=&labels=bug&projects=&template=bug_report.md&title=">new issue, etc.</a>. </p><p>Improvements and patches can also be discussed on the <a href="/web/20240823081415/https://www.semantic-mediawiki.org/wiki/Programmer%27s_guide_to_SMW#Getting_support" class="mw-redirect" title="Programmer's guide to SMW">developer mailing list</a>. You can also view the current bug list for Semantic MediaWiki online <a rel="nofollow" class="external text" href="https://web.archive.org/web/20240823081415/https://github.com/SemanticMediaWiki/SemanticMediaWiki/issues?labels=&milestone=&page=1&state=open">GitHub issue tracker</a>. The bugs previously added to Bugzilla were transferred to GitHub. </p> <div class="smw-callout smw-callout-error" style="overflow: auto">If you find yourself in a situation where a <code>"Fatal exception of type "Exception"</code> message or similar is displayed, then please make sure that you have the necessary <a href="/web/20240823081415/https://www.semantic-mediawiki.org/wiki/Help:Identifying_bugs" title="Help:Identifying bugs">debugging</a> enabled to provide relevant information (stack trace) when reporting the bug. </div> <h2><span class="mw-headline" id="How_to_get_more_information_on_your_problem">How to get more information on your problem</span><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/web/20240823081415/https://www.semantic-mediawiki.org/w/index.php?title=Help:Reporting_bugs&action=edit&section=2" title="Edit section: How to get more information on your problem">edit</a><span class="mw-editsection-bracket">]</span></span></h2> <p>Here are some tips to get more information on a problem, which will help us to solve it faster: </p> <ul><li>In general, it may also be useful to <b><a href="/web/20240823081415/https://www.semantic-mediawiki.org/wiki/Help:Identifying_bugs" title="Help:Identifying bugs">turn on debugging</a> in MediaWiki</b>. This should provide you with more instructive error messages in your log file.</li> <li>If <b>some page will not display correctly</b> or causes critical errors, directly access the page in edit mode. To do that, edit any other page on your wiki and replace the page's name in the URL with the name of the broken page. Then, try to remove parts of the page to find out what causes the problem, and include this in your bug report.</li> <li>If you have a <b>problem with <a href="/web/20240823081415/https://www.semantic-mediawiki.org/wiki/Help:Inline_queries" title="Help:Inline queries">inline queries</a></b>, try <code><a href="/web/20240823081415/https://www.semantic-mediawiki.org/wiki/Help:Debug_format" title="Help:Debug format">format=debug</a></code> to gather useful information for the developers. Please send this output with your bug report.</li></ul> <h2><span class="mw-headline" id="How_issues_are_assessed_and_classified">How issues are assessed and classified</span><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/web/20240823081415/https://www.semantic-mediawiki.org/w/index.php?title=Help:Reporting_bugs&action=edit&section=3" title="Edit section: How issues are assessed and classified">edit</a><span class="mw-editsection-bracket">]</span></span></h2> <p>See the document answering the question: <a rel="nofollow" class="external text" href="https://web.archive.org/web/20240823081415/https://github.com/SemanticMediaWiki/SemanticMediaWiki/issues/3629">Bug, feature request, or question?</a> </p> <h2><span class="mw-headline" id="See_also">See also</span><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/web/20240823081415/https://www.semantic-mediawiki.org/w/index.php?title=Help:Reporting_bugs&action=edit&section=4" title="Edit section: See also">edit</a><span class="mw-editsection-bracket">]</span></span></h2> <ul><li>Help page on <a href="/web/20240823081415/https://www.semantic-mediawiki.org/wiki/Help:Identifying_bugs" title="Help:Identifying bugs">identifying bugs</a></li> <li>Help page on <a href="/web/20240823081415/https://www.semantic-mediawiki.org/wiki/Help:Requesting_features" title="Help:Requesting features">requesting features</a></li> <li>Help page on <a href="/web/20240823081415/https://www.semantic-mediawiki.org/wiki/Help:Getting_support" title="Help:Getting support">getting support</a></li> <li>Help page on <a href="/web/20240823081415/https://www.semantic-mediawiki.org/wiki/Help:Pre-release_testing" title="Help:Pre-release testing">pre-release testing</a></li></ul> <div style="display: none"> <p class="mw-empty-elt"></p> <div class="sil-interlanguagelink"></div> </div>   </div>  <div class="scite-content"><h2 id="References">References</h2> <div class="scite-referencelist responsive-list-mono" dir="ltr"><div class="scite-referencelist-columns-responsive-mono" style="width:100%;" dir="ltr"><ol start="1"><li id="scite-a302f041dc29c62a9d40cdd54f64f0ea"><span class="scite-referencelinks"><a href="#scite-ref-a302f041dc29c62a9d40cdd54f64f0ea-1-a" class="scite-backlink" data-citeref-format="number">^</a></span> <span class="scite-citation"><span class="scite-citation-resourcelink"><a href="/web/20240823081415/https://www.semantic-mediawiki.org/wiki/Special:Browse/:Help:Reporting-20bugs-23-5FSCITEa302f041dc29c62a9d40cdd54f64f0ea" title="Special:Browse/:Help:Reporting-20bugs-23-5FSCITEa302f041dc29c62a9d40cdd54f64f0ea"></a></span> | <span class="scite-citation-resourcelink"><a href="/web/20240823081415/https://www.semantic-mediawiki.org/wiki/Special:Browse/:Help:Reporting-20bugs-2Ftr-23-5FSCITEa302f041dc29c62a9d40cdd54f64f0ea" title="Special:Browse/:Help:Reporting-20bugs-2Ftr-23-5FSCITEa302f041dc29c62a9d40cdd54f64f0ea"></a></span> <span class="scite-citation-text"><a rel="nofollow" class="external text" href="https://web.archive.org/web/20240823081415/https://sourceforge.net/p/semediawiki/mailman/semediawiki-user/thread/CAMhmagDqKre8z7-ywK8Uke77qxL5tU8T4f-dMx9_f6Avo-tZkQ%40mail.gmail.com/#msg31950112">Semantic MediaWiki: User mailing list thread "New place to report bugs and suggest features"</a></span></span></li></ol></div>  <br style="clear: both;"/></div> </div></div><div class="printfooter"> Retrieved from "<a dir="ltr" href="https://web.archive.org/web/20240823081415/https://www.semantic-mediawiki.org/w/index.php?title=Help:Reporting_bugs&oldid=88967">https://www.semantic-mediawiki.org/w/index.php?title=Help:Reporting_bugs&oldid=88967</a>"</div>  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