Salesforce Resource Centre

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" data-equalize="eyebrow"> <span class=" header-text "> report </span> </p> </div> <div class="headingComponent parbase section"> <h3 id="state-of-sales-report" class=" h3 text-snow text-left salesforce-sans-regular margin-10-bottom-lg heading" style="; " data-equalize="heading"> <span class=" header-text "> State of Sales Report. </span> </h3> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default body " data-equalize="body"> <span class="text-snow">Discover the latest insights driving productivity and efficiency for more than 7,700 sales professionals.</span> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg btn-ghost-snow salesforce-sans-regular " aria-label="Learn more: State of Sales Report." data-content-replacement-close-color="sfdc-swap-button-day"> <span> Learn more </span> </a> </div> </div> </div></div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/research-reports/state-of-sales/">State of Sales Report</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-60-bottom-lg bg-default "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/form/service-cloud/state-of-service/?d=cta-header-2"> <a href="/uk/form/service-cloud/state-of-service/?d=cta-header-2" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="State of Service Report, Fifth Edition">State of Service Report, Fifth Edition</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt=""State of Service" report." src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_gb/www/images/forms/state-of-service-report-card-1.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <p id="report" class=" h5 text-snow text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg eyebrow" style="; " data-equalize="eyebrow"> <span class=" header-text "> Report </span> </p> </div> <div class="headingComponent parbase section"> <h3 id="state-of-service-report" class=" h3 text-snow text-left salesforce-sans-regular margin-10-bottom-lg heading" style="; " data-equalize="heading"> <span class=" header-text "> State of Service Report. </span> </h3> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default body " data-equalize="body"> <span class="text-snow">What 8,000+ agents and leaders are saying about the state of customer service.</span> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg btn-ghost-snow salesforce-sans-regular " aria-label="Learn more: State of Service Report, Fifth Edition." data-content-replacement-close-color="sfdc-swap-button-day"> <span> Learn more </span> </a> </div> </div> </div></div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/form/service-cloud/state-of-service/">State of Service</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-60-bottom-lg bg-default "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/research-reports/state-of-marketing/?d=cta-header-3"> <a href="/uk/resources/research-reports/state-of-marketing/?d=cta-header-3" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="9th Edition State of Marketing Report">9th Edition State of Marketing Report</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="8th Edition: State of Marketing" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/form/marketing-cloud/som-open-graphic-image-1200x675-web-min.png"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <p id="report" class=" h5 text-snow text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg eyebrow" style="; " data-equalize="eyebrow"> <span class=" header-text "> Report </span> </p> </div> <div class="headingComponent parbase section"> <h3 id="9th-edition-state-of-marketing" class=" h3 text-snow text-left salesforce-sans-regular margin-10-bottom-lg heading" style="; " data-equalize="heading"> <span class=" header-text "> 9th Edition: State of Marketing. </span> </h3> </div> <div class="bodyCopyComponent parbase section"><div class=" text-size-default line-height-default body " data-equalize="body"> <span class="text-snow">Discover the trends on AI, data, and personalisation with insights from nearly 5,000 marketers worldwide.</span> </div> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-10-top-lg margin-10-bottom-lg text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg btn-ghost-snow salesforce-sans-regular " aria-label="Learn more: 9th Edition: State of Marketing." data-content-replacement-close-color="sfdc-swap-button-day"> <span> Learn more </span> </a> </div> </div> </div></div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/research-reports/state-of-marketing/">9th Edition State of Marketing Report</a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="ghost section"> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-9 col-md-9 col-lg-9"><div class="headingComponent parbase section"> <h2 id="discover-featured-resources-on-the-hottest-topics" class=" h1 text-night text-left salesforce-sans-light margin-60-top-lg margin-40-top-sm margin-30-bottom-lg " style="; "> <span class=" header-text "> Discover featured resources on the hottest topics. </span> </h2> </div> </div> <div class="col text-left col-xs-12 col-sm-3 col-md-3 col-lg-3"> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-bottom-lg margin-40-bottom-sm column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/customer-engagement/"> <a href="/uk/resources/customer-engagement/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Customer Engagement Resources">Customer Engagement Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/customer-engagement.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="customer-engagement" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> CUSTOMER ENGAGEMENT </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="boost-engagement-by-delivering-the-experiences-your-customers-want" class=" h3 text-cirrus text-left salesforce-sans-regular margin-10-bottom-lg topic-head" style="; " data-equalize="topic-head"> <span class=" header-text "> Boost engagement by delivering the experiences your customers want. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Learn about the customer journey across your company." data-content-replacement-close-color="sfdc-swap-button-day"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/customer-engagement/">Customer Engagement Resources</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/digital-transformation/"> <a href="/uk/resources/digital-transformation/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Top Digital Innovation Resources">Top Digital Innovation Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/digital-transformation.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="digital-transformation" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> DIGITAL TRANSFORMATION </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="unite-sales-service-marketing-it-and-commerce" class=" h3 text-cirrus text-left salesforce-sans-regular margin-10-bottom-lg topic-head" style="; " data-equalize="topic-head"> <span class=" header-text "> Unite sales, service, marketing, IT, and commerce. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Holiday Readiness Headquarters" data-content-replacement-close-color="sfdc-swap-button-day"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/digital-transformation/">Top Digital Innovation Resources</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/artificial-intelligence/"> <a href="/uk/resources/artificial-intelligence/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Artificial Intelligence (AI) Resources">Artificial Intelligence (AI) Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/artificial-intelligence.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="artificial-intelligence" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> ARTIFICIAL INTELLIGENCE </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="boost-productivity-and-make-customers-happier-with-ai" class=" h3 text-cirrus text-left salesforce-sans-regular margin-10-bottom-lg topic-head" style="; " data-equalize="topic-head"> <span class=" header-text "> Boost productivity and make customers happier with AI. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Learn about unifying data" data-content-replacement-close-color="sfdc-swap-button-day"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/artificial-intelligence/">Artificial Intelligence (AI) Resources</a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-bottom-lg margin-20-bottom-sm column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/future-of-work/"> <a href="/uk/resources/future-of-work/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Future of Work Resources">Future of Work Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/future-of-work.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="future-of-work" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> FUTURE OF WORK </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="prepare-your-workforce-for-the-future" class=" h3 text-cirrus text-left salesforce-sans-regular margin-10-bottom-lg " style="; "> <span class=" header-text "> Prepare your workforce for the future. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Learn about the customer journey across your company." data-content-replacement-close-color="sfdc-swap-button-day"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/future-of-work/">Future of Work Resources</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="ghost section"> </div> <div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/platform-for-change/"> <a href="/uk/resources/platform-for-change/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Business as a Platform for Change Resources">Business as a Platform for Change Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/business-as-a-platform-for-change.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="business-as-a-platform-for-change" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Business as a platform for change </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="make-your-business-a-force-for-change" class=" h3 text-cirrus text-left salesforce-sans-regular margin-10-bottom-lg " style="; "> <span class=" header-text "> Make your business a force for change. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/platform-for-change/">Business as a Platform for Change Resources</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/sustainability/"> <a href="/uk/resources/sustainability/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Sustainability Resources">Sustainability Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/article/climate-action-plan/c-suite-sustainability-by-line-article-OG-1200x675.png"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <div id="sustainability" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Sustainability </span> </div> </div> <div class="headingComponent parbase section"> <h2 id="all-the-help-you-need-to-go-net-zero-now" class=" h3 text-cirrus text-left salesforce-sans-regular margin-10-bottom-lg " style="; "> <span class=" header-text "> All the help you need to go net zero now. </span> </h2> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " data-content-replacement-close-color="sfdc-swap-button-day"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/sustainability/">Sustainability Resources</a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-karl-the-fog bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h4 id="find-resources-tailored-to-your-role" class=" h1 text-night text-left salesforce-sans-light margin-60-top-lg margin-40-top-sm margin-30-bottom-lg " style="; "> <span class=" header-text "> Find resources tailored to your role. </span> </h4> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-bottom-lg margin-40-bottom-sm column-container-component"> <div class="bg-karl-the-fog bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/sales/"> <a href="/uk/resources/sales/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Top Sales Resources: Free Articles, Videos & Tips">Top Sales Resources: Free Articles, Videos & Tips</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/sales.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="sales" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> SALES </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="discover-sales-best-practices-that-build-lasting-customer-relationships" class=" h3 text-cirrus text-left salesforce-sans-regular role-1" style="; " data-equalize="role-1"> <span class=" header-text "> Discover sales best practices that build lasting customer relationships. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Browse all sales resources" data-content-replacement-close-color="sfdc-swap-button-day"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/sales/">Top Sales Resources: Free Articles, Videos & Tips</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/service/"> <a href="/uk/resources/service/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Top Free Resources for Customer Service">Top Free Resources for Customer Service</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/service.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="service" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> SERVICE </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="turn-every-service-engagement-into-customer-happiness" class=" h3 text-cirrus text-left salesforce-sans-regular role-1" style="; " data-equalize="role-1"> <span class=" header-text "> Turn every service engagement into customer happiness. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Learn more with our customer service resources" data-content-replacement-close-color="sfdc-swap-button-day" href="/uk/resources/service/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/service/">Top Free Resources for Customer Service</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/marketing/"> <a href="/uk/resources/marketing/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Marketing Resources: Free Articles, Videos & Tips">Marketing Resources: Free Articles, Videos & Tips</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/marketing.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="marketing" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> MARKETING </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="transform-your-marketing-into-next-level-customer-experiences" class=" h3 text-cirrus text-left salesforce-sans-regular role-1" style="; " data-equalize="role-1"> <span class=" header-text "> Transform your marketing into next-level customer experiences. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Learn more about our Marketing resources" data-content-replacement-close-color="sfdc-swap-button-day" href="/uk/resources/marketing/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/marketing/">Marketing Resources: Free Articles, Videos & Tips</a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-bottom-lg column-container-component"> <div class="bg-karl-the-fog bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/commerce/"> <a href="/uk/resources/commerce/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Top E-Commerce Resources: Free Articles, Videos & Tips">Top E-Commerce Resources: Free Articles, Videos & Tips</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/commerce.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="commerce" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Commerce </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="connect-commerce-to-the-entire-customer-experience" class=" h3 text-cirrus text-left salesforce-sans-regular head-topic-2" style="; " data-equalize="head-topic-2"> <span class=" header-text "> Connect commerce to the entire customer experience. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Learn more with our commerce resources" data-content-replacement-close-color="sfdc-swap-button-day" href="/uk/resources/commerce/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/commerce/">Top E-Commerce Resources: Free Articles, Videos & Tips</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/app-development/"> <a href="/uk/resources/app-development/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Top IT Resources: Free Articles, Videos & Tips">Top IT Resources: Free Articles, Videos & Tips</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/it-app.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="it-and-app-dev" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> IT and App Dev </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="keep-pace-with-the-ever-changing-it-landscape" class=" h3 text-cirrus text-left salesforce-sans-regular head-topic-2" style="; " data-equalize="head-topic-2"> <span class=" header-text "> Keep pace with the ever-changing IT landscape. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Learn more with our IT resources" data-content-replacement-close-color="sfdc-swap-button-day" href="/uk/resources/app-development/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/app-development/">Top IT Resources: Free Articles, Videos & Tips</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/small-business/"> <a href="/uk/resources/small-business/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="SMB Resources: Free Articles, Videos & Tips">SMB Resources: Free Articles, Videos & Tips</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/smb.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="small-business" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Small Business </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="explore-research-and-resources-to-grow-your-small-business" class=" h3 text-cirrus text-left salesforce-sans-regular head-topic-2" style="; " data-equalize="head-topic-2"> <span class=" header-text "> Explore research and resources to grow your small business. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Learn more with our small business resrouces " data-content-replacement-close-color="sfdc-swap-button-day" href="/uk/resources/small-business/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/small-business/">SMB Resources: Free Articles, Videos & Tips</a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h4 id="find-resources-related-to-your-industry" class=" h1 text-night text-left salesforce-sans-light margin-60-top-lg margin-40-top-sm margin-40-bottom-lg " style="; "> <span class=" header-text "> Find resources related to your industry. </span> </h4> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-bottom-lg margin-40-bottom-sm column-container-component"> <div class="bg-snow bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/retail/"> <a href="/uk/resources/retail/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Top Retail Articles and Resources">Top Retail Articles and Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/retail.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="retail-and-consumer-goods" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> RETAIL AND CONSUMER GOODS </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="learn-how-to-power-personalised-shopping-experiences" class=" h3 text-cirrus text-left salesforce-sans-regular ind-head-1" style="; " data-equalize="ind-head-1"> <span class=" header-text "> Learn how to power personalised shopping experiences. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Learn more with our retail and consumer goods resources" data-content-replacement-close-color="sfdc-swap-button-day" href="/uk/resources/retail/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/retail/">Top Retail Articles and Resources</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/financial-services/"> <a href="/uk/resources/financial-services/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Financial Services">Financial Services</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/financial-services.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="financial-services" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> FINANCIAL SERVICES </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="innovate-at-the-speed-of-changing-markets" class=" h3 text-cirrus text-left salesforce-sans-regular ind-head-1" style="; " data-equalize="ind-head-1"> <span class=" header-text "> Innovate at the speed of changing markets. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Innovate at the speed of changing markets." data-content-replacement-close-color="sfdc-swap-button-day"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/financial-services/">Financial Services</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/manufacturing/"> <a href="/uk/resources/manufacturing/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Manufacturing">Manufacturing</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/manufacturing.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="manufacturing-and-automotive" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Manufacturing and Automotive </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="create-something-no-factory-can-produce-great-relationships" class=" h3 text-cirrus text-left salesforce-sans-regular ind-head-1" style="; " data-equalize="ind-head-1"> <span class=" header-text "> Create something no factory can produce: great relationships. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Create something no factory can produce: great relationships." data-content-replacement-close-color="sfdc-swap-button-day"> <span> Learn More <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/manufacturing/">Manufacturing</a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-bottom-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/travel-hospitality/"> <a href="/uk/resources/travel-hospitality/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Best Travel and Hospitality Resources">Best Travel and Hospitality Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_gb/www/images/solutions/industries/Transport/uk-transport-logistics-AEM.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="travel-transport-and-hospitality" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Travel, Transport and Hospitality </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="discover-how-travel-transport-hospitality-brands-are-using-salesforce" class=" h3 text-cirrus text-left salesforce-sans-regular content-head-2" style="; " data-equalize="content-head-2"> <span class=" header-text "> Discover how Travel, Transport & Hospitality brands are using Salesforce. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Click to learn more about Travel, Transport and Hospitality." data-content-replacement-close-color="sfdc-swap-button-day"> <span> Learn More <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/travel-hospitality/">Best Travel and Hospitality Resources</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/media/"> <a href="/uk/resources/media/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Salesforce Content Hub: Free Media Resources">Salesforce Content Hub: Free Media Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/media.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="communications-and-media" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Communications and Media </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="go-from-mass-media-to-personalised-content" class=" h3 text-cirrus text-left salesforce-sans-regular content-head-2" style="; " data-equalize="content-head-2"> <span class=" header-text "> Go from mass media to personalised content. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Go from mass media to personalized content. " data-content-replacement-close-color="sfdc-swap-button-day"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/media/">Salesforce Content Hub: Free Media Resources</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/utilities/"> <a href="/uk/resources/utilities/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Top Energy and Utilities Articles and Resources">Top Energy and Utilities Articles and Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_gb/www/images/solutions/industries/utilities/energy-AEM-overview.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="energy-and-utilities" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Energy and Utilities </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="energy-utility-companies-deliver-fast-innovative-and-seamless-experiences" class=" h3 text-cirrus text-left salesforce-sans-regular content-head-2" style="; " data-equalize="content-head-2"> <span class=" header-text "> Energy & Utility companies deliver fast, innovative and seamless experiences. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Go from mass media to personalized content. " data-content-replacement-close-color="sfdc-swap-button-day"> <span> LEARN MORE <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/utilities/">Salesforce Content Hub: Free Media Resources</a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-bottom-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/business-services/"> <a href="/uk/resources/business-services/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Salesforce Content Hub: Free Business Services Resources">Salesforce Content Hub: Free Business Services Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_gb/www/images/solutions/industries/professional-services/uk-professional-services.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="business-services" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Business Services </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="a-connected-360-vision-for-business-services" class=" h3 text-cirrus text-left salesforce-sans-regular content-head-2" style="; " data-equalize="content-head-2"> <span class=" header-text "> A connected 360° vision for Business Services. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Connect government and tech for better public service." data-content-replacement-close-color="sfdc-swap-button-day"> <span> Learn More <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/business-services/">Salesforce Content Hub: Free Business Services Resources</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/high-tech/"> <a href="/uk/resources/high-tech/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="High Tech">High Tech</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/blogs/uk/2021/uk-high-tech-600.png"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="technology" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Technology </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="empower-your-high-tech-team-with-a-single-360-degree-view-of-your-customer" class=" h3 text-cirrus text-left salesforce-sans-regular content-head-2" style="; " data-equalize="content-head-2"> <span class=" header-text "> Empower your high tech team with a single, 360-degree view of your customer. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Click to Learn More about High Tech" data-content-replacement-close-color="sfdc-swap-button-day"> <span> Learn More <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/high-tech/">High Tech</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/healthcare-life-sciences/"> <a href="/uk/resources/healthcare-life-sciences/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Best Health and Life Sciences Resources">Best Health and Life Sciences Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_ie/www/campaigns/abm/Industry_CH/uk-health-overview-medium_low.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="healthcare-and-life-sciences" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Healthcare and Life Sciences </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="improve-health-outcomes-patient-relationship-management-and-processes" class=" h3 text-cirrus text-left salesforce-sans-regular content-head-2" style="; " data-equalize="content-head-2"> <span class=" header-text "> Improve health outcomes, patient relationship management and processes. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Click to Learn More about Healthcare and Life Sciences" data-content-replacement-close-color="sfdc-swap-button-day"> <span> Learn More <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/healthcare-life-sciences/">Best Health and Life Sciences Resources</a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" hidden-xs hidden-sm hidden-md hidden-lg columns-wrapper container-fluid margin-60-bottom-lg column-container-component"> <div class="bg-default bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-karl-the-fog "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/solutions/industries/government/overview/"> <a href="/uk/solutions/industries/government/overview/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Government CRM: CRM for the Public Sector">Government CRM: CRM for the Public Sector</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/government.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="government" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> Government </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="connect-government-and-tech-for-better-public-service" class=" h3 text-cirrus text-left salesforce-sans-regular content-head-2" style="; " data-equalize="content-head-2"> <span class=" header-text "> Connect government and tech for better public service. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a role="button" class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Connect government and tech for better public service." data-content-replacement-close-color="sfdc-swap-button-day"> <span> Learn More <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/solutions/industries/government/overview/">Government CRM: CRM for the Public Sector</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"> </div> </div> <div class="row"> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper column-container-component"> <div class="bg-karl-the-fog bg-opacity">  </div> <div class="container"> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-12 col-md-12 col-lg-12"><div class="headingComponent parbase section"> <h4 id="discover-topics-that-matter-in-your-favorite-format" class=" h1 text-night text-left salesforce-sans-light margin-60-top-lg margin-40-top-sm margin-30-bottom-lg " style="; "> <span class=" header-text "> Discover topics that matter, in your favorite format. </span> </h4> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid column-container-component"> <div class="bg-karl-the-fog bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-60-bottom-lg margin-40-bottom-sm bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/articles/"> <a href="/uk/resources/articles/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Salesforce Content Hub: Free Articles & Resources">Salesforce Content Hub: Free Articles & Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/tier4/1.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="articles" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> ARTICLES </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="get-articles-insights-and-real-world-stories-on-trends-in-tech" class=" h3 text-cirrus text-left salesforce-sans-regular content-head-1" style="; " data-equalize="content-head-1"> <span class=" header-text "> Get articles, insights, and real-world stories on trends in tech. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Learn more with our articles" data-content-replacement-close-color="sfdc-swap-button-day" href="/uk/resources/articles/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/articles/">Salesforce Content Hub: Free Articles & Resources</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-60-bottom-lg margin-40-bottom-sm bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/guides/"> <a href="/uk/resources/guides/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Top Technology Guides & Resources">Top Technology Guides & Resources</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/tier4/2.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="guides" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> GUIDES </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="check-out-playbooks-that-help-you-map-your-path-to-success" class=" h3 text-cirrus text-left salesforce-sans-regular content-head-1" style="; " data-equalize="content-head-1"> <span class=" header-text "> Check out playbooks that help you map your path to success. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Learn more with our guides" data-content-replacement-close-color="sfdc-swap-button-day" href="/uk/resources/guides/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/guides/">Top Technology Guides & Resources</a> </div> </div> </div> </div> </div> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/research-reports/"> <a href="/uk/resources/research-reports/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Top Technology Research & Reports ">Top Technology Research & Reports </a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/research.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="research-and-reports" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; "> <span class=" header-text "> RESEARCH AND REPORTS </span> </h2> </div> <div class="headingComponent parbase section"> <h4 id="read-our-latest-peer-reviewed-research-and-data-insights" class=" h3 text-cirrus text-left salesforce-sans-regular content-head-1" style="; " data-equalize="content-head-1"> <span class=" header-text "> Read our latest peer-reviewed research and data insights. </span> </h4> </div> <div class="buttonCTAComponent parbase section"> <div class="margin-40-top-lg margin-20-top-sm text-left "> <div class="cta_0 buttonCTAItemComponent parbase"> <div class="btn-container "> <a class="btn btn-lg simple-link salesforce-sans-bold " aria-label="Learn more with our research and reports" data-content-replacement-close-color="sfdc-swap-button-day" href="/uk/resources/research-reports/"> <span> Learn more <span class="salesforce-icon icon-sfdc-icon-right-arrow"></span> </span> </a> </div> </div> </div></div> <div class="spacerComponent parbase section"><div class="spacer " style="height:20px;"></div> </div> </div> <div class="card-overlay-container"> <a class="screen-reader-text" href="/uk/resources/research-reports/">Top Technology Research & Reports </a> </div> </div> </div> </div> </div> </div> <div class="row"> </div> </div> </div> <div class="columnContainer parbase section"><div data-target-init-function="columnContainer.targetInit" class=" columns-wrapper container-fluid margin-60-bottom-lg column-container-component"> <div class="bg-karl-the-fog bg-opacity">  </div> <div class="row columns-wrapper " style=" 500"> <div class="col text-left col-xs-12 col-sm-4 col-md-4 col-lg-4"><div class="cardComponent parbase section"> <div class="thumbnail margin-0-top-lg margin-40-bottom-sm bg-snow "> <div class="thumbnail-content thumbnail-linked" data-href="/uk/resources/videos/"> <a href="/uk/resources/videos/" class="card-destination-link hidden-lg hidden-md hidden-sm hidden-xs" title="Video Resources: Sales, Service & More">Video Resources: Sales, Service & More</a> <div class="graphic "> <div class=" image-link"> <img class="lazy img-responsive margin-0-top-lg margin-0-bottom-lg " alt="" src="//www.salesforce.com/etc/clientlibs/sfdc-aem-master/clientlibs_base/imgs/spacer.gif" data-src="//www.salesforce.com/content/dam/web/en_us/www/images/resource-center/videos.jpg"/> </div> </div> <div class="caption"> <div class="labelSmallComponent headingComponent parbase section"> <h2 id="videos" class=" h5 text-altostratus text-left salesforce-sans-bold margin-10-top-lg margin-10-top-md margin-10-top-sm margin-10-top-xs margin-10-bottom-lg " style="; 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