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Tax Free shopping and VAT refund made easy | Planet Tax Free

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You can shop tax free in over 30 countries across Europe, Asia and the UAE. Discover how to shop tax free with Planet." /> <link rel="shortlink" href="https://www.planetpayment.com/" /> <link rel="canonical" href="https://www.planetpayment.com/" /> <link rel="image_src" href="https://www.weareplanet.com/sites/default/files/2022-11/homepage-hero_0.jpg" /> <meta property="og:image" content="https://www.weareplanet.com/sites/default/files/2022-11/homepage-hero_0.jpg" /> <meta property="og:image:url" content="https://www.weareplanet.com/sites/default/files/2022-11/homepage-hero_0.jpg" /> <meta name="Generator" content="Drupal 9 (https://www.drupal.org)" /> <meta name="MobileOptimized" content="width" /> <meta name="HandheldFriendly" content="true" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <script src="https://cdn.tailwindcss.com"></script> <meta name="google-site-verification" content="r8VVBHUCFz8Acou041Px2-0hDgfiLHlgVlRTk3N0n6A" /> <script src="https://www.google.com/recaptcha/api.js" async defer></script> <link rel="icon" 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block--planet-header.html.twig * block.html.twig --> <!-- BEGIN OUTPUT from 'modules/custom/planet_header/templates/block--planet-header-block.html.twig' --> <div class="megamenu-complex-container"> <header> <div class="inside-header-container"> <a class="go-home" href="/"><img id="#planet-logo" src="/resources/logo/planet_logo.svg" alt="Planet Logo" class="planet-logo"></a> <span class="go-back-span display-none--desktop display-none--mobile"><a class="go-back-to-first-level display-none--desktop display-none--mobile" href="#"><img src="/resources/icons/arrow-left.svg" alt="Go back icon" class="arrow-left"></a> Back</span> <div class="header-menus"> <nav class="header-menu main-menu"> <li class="business-li"><a class="business-link" href="javascript:void(0);">Business <img src="/resources/icons/arrow-down.svg" alt="Icon pointing down"/></a></li> <li><a href="/countries">Countries</a></li> </nav> <span class="menus-separator">|</span> <nav class="header-menu secondary-planet-menu"> <li 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class="truncate">How does Tax Free shopping work?</span> <img src="/resources/icons/arrow.svg" alt="An arrow pointing right."> </a> </div> <div class="blue-container__item"> <a target=”_blank” href="https://www.weareplanet.com/case-studies/el-corte-ingles"> <img class="blue-container__item--left" src="/resources/icons/credit-cards.svg" alt="A list on a piece of paper."/> <span class="truncate">El Corte Inglés and Planet improve Tax Free shoppers&#039; experience</span> <img src="/resources/icons/arrow.svg" alt="An arrow pointing right."> </a> </div> <a class="blue-container__item" href="https://www.weareplanet.com/blog">See all<img src="/resources/icons/arrow.svg" alt="An arrow pointing right."> </a> </div> </div> <!-- Megamenu for mobile and tablet --> <div class="megamenu-mobile-and-tablets display-none--mobile"> <div class="merged-menu-items"> <a id="arrow-right-anchor" href="#">Business<img src="/resources/icons/arrow-right.svg" alt="An arrow pointing right."></a> <a 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credit cards."/> <div> <p class="container__header__title"><a href="https://www.weareplanet.com/vat-refund">Tax Free solutions</a></p> <p class="container__header__subtitle">Issue Tax Free forms online or in-store</p> </div> </div> </div> <div class="industry-solutions"> <p class="container__header">Industry solutions</p> <ul class="industry-solutions__list"> <li><a href="https://www.weareplanet.com/retail">Why Planet for Retail</a></li> <li><a href="https://www.weareplanet.com/hospitality">Why Planet for Hospitality</a></li> <li><a href="https://www.weareplanet.com/payments">Why Planet for Payments</a></li> </ul> </div> </div> <div class="megamenu-mobile__blue_container"> <p class="container__header blue-container__item">Blogs and case studies</p> <div class="blue-container__item"> <a href="https://www.weareplanet.com/blog/planet-shopper-portal-tax-free-shopping"> <img class="blue-container__item--left" src="/resources/icons/credit-cards.svg" alt="A list on a piece of paper."/> <span class="truncate">Planet shopper portal: Tax Free shopping made easier</span> <img src="/resources/icons/arrow.svg" alt="An arrow pointing right."> </a> </div> <div class="blue-container__item"> <a href="https://www.weareplanet.com/blog/tax-free-shopping"> <img class="blue-container__item--left" src="/resources/icons/credit-cards.svg" alt="A list on a piece of paper."/> <span class="truncate">How does Tax Free shopping work?</span> <img src="/resources/icons/arrow.svg" alt="An arrow pointing right."> </a> </div> <div class="blue-container__item"> <a href="https://www.weareplanet.com/case-studies/el-corte-ingles"> <img class="blue-container__item--left" src="/resources/icons/credit-cards.svg" alt="A list on a piece of paper."/> <span class="truncate">El Corte Inglés and Planet improve Tax Free shoppers&#039; experience</span> <img src="/resources/icons/arrow.svg" alt="An arrow pointing right."> </a> </div> <a class="blue-container__item see-all-mobile-and-tablet" href="https://www.weareplanet.com/blog">See all<img src="/resources/icons/arrow.svg" alt="An arrow pointing right."> </a> <a href="/track-my-refund" class="track-my-refund-menu-item">Track my refund</a> </div> </div> <!-- Megamenu for desktop --> <div class="megamenu-desktop display-none--mobile"> <div class="megamenu-desktop__white_container"> <div class="business-solutions"> <p class="container__header">Business solutions</p> <div class="business-solutions-card"> <img src="/resources/icons/credit-cards.svg" alt="A list on a piece of paper."/> <div> <p class="container__header__title"> <a href="https://www.weareplanet.com/single-payment-platform">Accept payments</a></p> <p class="container__header__subtitle">Accept payments</p> </div> </div> <div class="business-solutions-card"> <img src="/resources/icons/menu.svg" alt="A stack of credit cards."/> <div> <p class="container__header__title"> <a href="https://www.weareplanet.com/vat-refund">Tax Free solutions</a> </p> <p 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right."> </a> </div> <div class="blue-container__item"> <a href="https://www.weareplanet.com/blog/tax-free-shopping"> <img class="blue-container__item--left" src="/resources/icons/credit-cards.svg" alt="A list on a piece of paper."/> <span class="truncate">How does Tax Free shopping work?</span> <img src="/resources/icons/arrow.svg" alt="An arrow pointing right."> </a> </div> <div class="blue-container__item"> <a href="https://www.weareplanet.com/case-studies/el-corte-ingles"> <img class="blue-container__item--left" src="/resources/icons/credit-cards.svg" alt="A list on a piece of paper."/> <span class="truncate">El Corte Inglés and Planet improve Tax Free shoppers&#039; experience</span> <img src="/resources/icons/arrow.svg" alt="An arrow pointing right."> </a> </div> <a class="blue-container__item" href="https://www.weareplanet.com/blog">See all<img src="/resources/icons/arrow.svg" alt="An arrow pointing right."></a> </div> </div> </div> </div> <!-- END OUTPUT from 'modules/custom/planet_header/templates/block--planet-header-block.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'block' --> <!-- FILE NAME SUGGESTIONS: * block--cohesion-theme-content.html.twig * block--system-main-block.html.twig * block--system.html.twig x block.html.twig --> <!-- BEGIN OUTPUT from 'core/themes/stable/templates/block/block.html.twig' --> <div id="block-cohesion-theme-content"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'node' --> <!-- FILE NAME SUGGESTIONS: x front-page.html.twig * node--2218--full.html.twig * node--2218.html.twig * node--page--full.html.twig * node--page.html.twig * node--full.html.twig * node.html.twig --> <!-- BEGIN OUTPUT from 'modules/custom/planet_core/templates/front-page.html.twig' --> <div class="home-hero requires-transparent-header"> <div class="block md:hidden md:hidden flex items-center bg-hero-background bg-cover bg-right min-h-[550px] px-4 lg:px-0 content-center front-page-hero"></div> <div class="flex items-center bg-hero-background bg-cover bg-right md:min-h-svh px-4 lg:px-0 content-center front-page-hero no-mobile-bg"> <div class="container px-4 max-w-[1280px] w-full mx-auto py-14 md:py-20 "> <div class="max-w-3xl ml-0"> <h1 class="text-4xl md:text-6xl font-semibold text-black md:text-white mb-4"> Start your Tax Free journey with Planet </h1> <p class="text-xl leading-7 text-black md:text-white mb-8"> Our user-friendly VAT refund service saves you time and money when shopping abroad. For businesses, we offer end-to-end payment solutions and streamlined Tax Free refund processes to better serve your international customers. </p> <div class="flex flex-col md:flex-row"> <a href="/track-my-refund" class="flex items-center w-full md:w-auto text-center md:bg-white bg-[#9aaef9] md:hover:bg-[#9aaef9] hover:text-white text-white md:text-black font-semibold py-4 px-6 rounded-full mr-4"> Track my refund </a> <a href="https://www.weareplanet.com/" class="mt-4 md:mt-0 text-black w-full md:w-auto text-center bg-transparent border-2 border-solid border-[#9aaef9] md:hover:bg-[#9aaef9] md:hover:text-white md:text-white font-semibold py-4 px-6 rounded-full mr-4 external-link-icon invert-on-mobile"> I'm a business </a> </div> </div> </div> </div> </div> <div class="how-to-taxfree container mx-auto md:px-4 px-4 py-16"> <h3 class="text-black pb-16 text-4xl text-center font-semibold">How to shop Tax Free</h3> <div class="flex flex-wrap justify-center items-stretch grid md:grid-cols-3 gap-8 max-w-5xl mx-auto"> <div class="w-full how-to-taxfree__card"> <div class="bg-white h-full border-gray-300 border border-solid rounded-md p-6"> <i class="i-icon i-shopping text-5xl mb-4 block"></i> <h4 class="text-2xl font-semibold mb-4"><span>Step 1: Go shopping</span></h4> <p class="text-base">Look for Planet logo and when making a purchase, ask for the Planet Tax Free form</p> <div class="how-to-tax-free__link"> <a href="/countries" class="coh-link"><span class="link-text">Browse destinations</span> <span class="c-icon c-arrow-right"></span> </a> </div> </div> </div> <div class="w-full how-to-taxfree__card"> <div class="bg-white h-full border-gray-300 border border-solid rounded-md p-6"> <i class="i-icon i-stamp text-5xl mb-4 block"></i> <h4 class="text-2xl font-semibold mb-4">Step 2: Get Customs validation</h4> <p class="text-base">When departing, go to the nearest Customs office or self-validation kiosk</p> <div class="how-to-tax-free__link"> <a href="/export-validation-points" class="coh-link"><span class="link-text">Search for customs</span> <span class="c-icon c-arrow-right"></span> </a> </div> </div> </div> <div class="w-full how-to-taxfree__card"> <div class="bg-white h-full border-gray-300 border border-solid rounded-md p-6"> <i class="i-icon i-card text-5xl mb-4 block"></i> <h4 class="text-2xl font-semibold mb-4">Step 3: Receive your refund</h4> <p class="text-base">Provide your payment details on the Tax Free form and return it together with shop receipts to Planet via post in a Planet prepaid envelope, at Planet desk or by putting it at Planet drop box at the airport</p> <div class="how-to-tax-free__link"> <a href="/refund-locations" class="coh-link"><span class="link-text">Browse refund locations</span> <span class="c-icon c-arrow-right"></span> </a> </div> </div> </div> </div> </div> <div class="taxfree-countries bg-black py-16"> <div class="container mx-auto md:px-4 px-4 text-center"> <h3 class="text-white pb-4 text-5xl text-center font-semibold">Enabling Tax Free worldwide </h3> <p class="text-2xl font-light block text-white">You can shop tax free in almost 30 countries across Europe, Asia and the UAE. See more about each country below.</p> <div class="max-w-5xl mx-auto my-8 mt-12"> <div class="grid md:grid-cols-4 grid-cols-1 gap-8 max-w-5xl mx-auto my-8"> <div> <a href="/countries/france"> <div class="white-card mb-0"> <img class="max-w-20 md:max-w-24 lg:max-w-32" src="/resources/flag-icons/fr.svg" alt="France"> <span class="country-title coh-heading coh-style-h300">France</span><br> <span class="country-vat coh-paragraph coh-style-b200">20% VAT rate</span> </div> </a> </div> <div> <a href="/countries/spain"> <div class="white-card mb-0"> <img class="max-w-20 md:max-w-24 lg:max-w-32" src="/resources/flag-icons/es.svg" alt="Spain"> <span class="country-title coh-heading coh-style-h300">Spain</span><br> <span class="country-vat coh-paragraph coh-style-b200">21% VAT rate</span> </div> </a> </div> <div> <a href="/countries/italy"> <div class="white-card mb-0"> <img class="max-w-20 md:max-w-24 lg:max-w-32" src="/resources/flag-icons/it.svg" alt="Italy"> <span class="country-title coh-heading coh-style-h300">Italy</span><br> <span class="country-vat coh-paragraph coh-style-b200">22% VAT rate</span> </div> </a> </div> <div> <a href="/countries/turkey"> <div class="white-card mb-0"> <img class="max-w-20 md:max-w-24 lg:max-w-32" src="/resources/flag-icons/tr.svg" alt="Turkey"> <span class="country-title coh-heading coh-style-h300">Turkey</span><br> <span class="country-vat coh-paragraph coh-style-b200">10%, 20% VAT rate</span> </div> </a> </div> <div> <a href="/countries/germany"> <div class="white-card mb-0"> <img class="max-w-20 md:max-w-24 lg:max-w-32" src="/resources/flag-icons/de.svg" alt="Germany"> <span class="country-title coh-heading coh-style-h300">Germany</span><br> <span class="country-vat coh-paragraph coh-style-b200">19% VAT rate</span> </div> </a> </div> <div> <a href="/countries/austria"> <div class="white-card mb-0"> <img class="max-w-20 md:max-w-24 lg:max-w-32" src="/resources/flag-icons/at.svg" alt="Austria"> <span class="country-title coh-heading coh-style-h300">Austria</span><br> <span class="country-vat coh-paragraph coh-style-b200">20% VAT rate</span> </div> </a> </div> <div> <a href="/countries/greece"> <div class="white-card mb-0"> <img class="max-w-20 md:max-w-24 lg:max-w-32" src="/resources/flag-icons/gr.svg" alt="Greece"> <span class="country-title coh-heading coh-style-h300">Greece</span><br> <span class="country-vat coh-paragraph coh-style-b200">24% VAT rate</span> </div> </a> </div> <div> <a href="/countries/switzerland"> <div class="white-card mb-0"> <img class="max-w-20 md:max-w-24 lg:max-w-32" src="/resources/flag-icons/ch.svg" alt="Switzerland"> <span class="country-title coh-heading coh-style-h300">Switzerland</span><br> <span class="country-vat coh-paragraph coh-style-b200">8,10% VAT rate</span> </div> </a> </div> </div> <a href="/countries" class="inline-block mt-4 text-black text-center bg-white md:hover:bg-[#9aaef9] md:hover:text-white font-semibold py-4 px-8 rounded-full"> Explore more countries 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