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height: 137px;" width="150px" height="137px" alt="icon-procore-training-w150.png" loading="lazy" src="https://en-gb.support.procore.com/@api/deki/files/14514/icon-procore-training-w150.png?revision=1&size=bestfit&width=150&height=137" /></td> <td class="mt-noheading mt-column-width-35" style="vertical-align:top;"> <p><span class="mt-font-size-16"><strong>Looking for additional help and resources?</strong></span><br /> Procore's Customer Success team is dedicated to the success of each client. We understand that each client has unique business needs, timelines and challenges. As such, the following professional services may be purchased as optional, add-on service products to ensure that you are receiving the maximum benefit of the Procore platform and all of its features. </p> </td> </tr> </tbody> </table> <div class="localization-group" data-locale="en-us"> <div mt-section-origin="customer-success/professional-services-and-support-offerings" class="mt-section"><span id="Implementation_and_Service_Packages"></span><h3 class="editable">Implementation and Service Packages</h3> <table class="mt-responsive-table perm-table perm-table-horizontal perm-table-highlight"> <thead> <tr> <th class="mt-column-width-15">Service Name</th> <th>Details</th> <th class="mt-column-width-15">Duration</th> <th class="mt-column-width-15">Cost</th> </tr> </thead> <tbody> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><a target="_blank" title="Implementation Package Descriptions.pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/22307/Implementation_Package_Descriptions.pdf?revision=1">Advise Package</a></td> <td data-th="Details" style="text-align:left;">This package is designed to help you achieve a faster time to value and get you off to a strong start during the first weeks with Procore. In this package, the Procore team is available to advise the Procore Committee during the implementation period, and the customer is responsible for rollout and training for their external teams and projects.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">Varies</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">Varies - reach out to your Procore point of contact</td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><a target="_blank" title="Implementation Package Descriptions.pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/22307/Implementation_Package_Descriptions.pdf?revision=1">Consult Package</a></td> <td data-th="Details" style="text-align:left;">This package is designed to help you achieve a faster time to value and get you off to a strong start during the first weeks with Procore. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to consult the customer, on how to make Procore work for their business, and has been assigned some available hours to assist the customer with implementation and training.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">Varies</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">Varies - reach out to your Procore point of contact</td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><a target="_blank" title="Implementation Package Descriptions.pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/22307/Implementation_Package_Descriptions.pdf?revision=1">Deliver Package</a></td> <td data-th="Details" style="text-align:left;">This package is designed to help you achieve a faster time to value and get you off to a strong start during the first weeks with Procore. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to not only consult but help deliver your desired outcomes through partnership in product configuration and training. </td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">Varies</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">Varies - reach out to your Procore point of contact</td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><a title="1.24.24 CoreStart Professional Services Slick .pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/24177/1.24.24_CoreStart_Professional_Services_Slick_.pdf?revision=1">CoreStart Professional Services Package</a></td> <td data-th="Details" style="text-align:left;">This package is designed to provide flexibility to you and your teams while getting you off to a strong start during the first 12 weeks with Procore and will help accelerate time to value. All services included in this package expire 12 weeks after service start date. Note: This package is only available to certain Procore customers based on their Annual Construction Volume (Annual Turnover). Reach out to your Procore point of contact for more information.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">12 Weeks</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">£5,000</td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><a target="_blank" title="Expand Advise PS Slick.pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/24157/Expand_Advise_PS_Slick_(2).pdf?revision=1">Expand Advise Package</a></td> <td data-th="Details" style="text-align:left;">This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, the Procore team is available to advise your Procore Committee during the implementation period, as you rollout and train your external teams and projects. All services included in this package are available for 6 weeks after service start date. <em>Note:</em> This package is only available for Procore customers adding additional products to their subscription.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">6 Weeks</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">$3,000</td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><a target="_blank" title="Expand Consult PS Slick.pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/24158/Expand_Consult_PS_Slick_(2).pdf?revision=1">Expand Consult Package</a></td> <td data-th="Details" style="text-align:left;">This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to consult with you, on how to make Procore work for your business, and has been assigned some available hours to assist you with implementation and training. All services included in this package is available for 10 weeks after service start date. <em>Note:</em> This package is only available for Procore customers adding additional products to their subscription.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">10 Weeks</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">£5,000</td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><a target="_blank" title="Expand Deliver PS Slick.pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/24159/Expand_Deliver_PS_Slick_(2).pdf?revision=1">Expand Deliver Package</a></td> <td data-th="Details" style="text-align:left;">This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to not only consult but help deliver your desired outcomes through partnership in product configuration and training. All services included in this package expire 14 weeks after service start date. <em>Note:</em> This package is only available for Procore customers adding additional products to their subscription</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">14 Weeks</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">£8,000</td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">Premier Support Silver</td> <td data-th="Details" style="text-align:left;">Support services designed to provide clients with quicker response times, expert troubleshooting, proactive issue management and monthly support reporting and consultation. Includes access for up to twelve (12) company admin users as designated points-of-contact for Customer Support for personalised support via phone and email 24-hours a day, 7 days a week. </td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">Recurring Annual Fee</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">Varies</td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">Premier Support Bronze</td> <td data-th="Details" style="text-align:left;">Support services designed to provide clients with quicker response times, expert troubleshooting, proactive issue management and monthly support reporting and consultation. Includes access for up to three (3) company admin users as designated points-of-contact for Customer Support for personalised support via phone and email 24 hours a day, 5 days a week.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">Recurring Annual Fee</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">Varies</td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">Analytics Implementation Core</td> <td data-th="Details" style="text-align:left;">A guided Analytics implementation, with assistance on connecting Power BI and Procore Analytics, setting up out-of-the-box reports and training for power user(s).</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">12 Months</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">£2,000</td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">Analytics Implementation Plus</td> <td data-th="Details" style="text-align:left;">A guided implementation with strategic planning for rollout and training. Procore’s team can provide detailed requirements discovery and custom report design; configuration and best practice consultation; and end user training.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">12 Months</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">£5,000</td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">ERP Implementation Plus</td> <td data-th="Details" style="text-align:left;">This service is designed to enable greater adoption of ERP connectors by providing additional training, consultation and ERP SOP guidance and development.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">Varies</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">£4,500</td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">Custom Professional Services (Statement of Work)</td> <td data-th="Details" style="text-align:left;">Custom bundle of multiple services (outlined below) based on business needs. Also used for Technical Services such as Custom Integration Development & Support, as well as Integration Consulting Services.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">Varies</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">Varies</td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">Custom Integration Development & Support</td> <td data-th="Details" style="text-align:left;">Procore-provided custom integration development. Best for Clients who do not have internal technical resources and need Procore integration development resources. Note: requires a custom statement of work and scoping performed by the Technical Services team. Yearly Support & Maintenance fee will apply.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">Varies,<br /> Includes<br /> Recurring<br /> Annual Fee</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">Varies</td> </tr> </tbody> </table> </div><div mt-section-origin="customer-success/professional-services-and-support-offerings" class="mt-section"><span id="Add-on_Services"></span><h3 class="editable">Add-on Services</h3> <table class="mt-responsive-table perm-table perm-table-horizontal perm-table-highlight"> <thead> <tr> <th class="mt-column-width-15">Service Name</th> <th>Details</th> <th class="mt-column-width-15">Duration</th> <th class="mt-column-width-15">Cost</th> </tr> </thead> <tbody> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><a title="Procore Consulting Services" href="https://en-gb.support.procore.com/products/online/procore-consulting-services" rel="internal">Procore Consulting Services</a></td> <td data-th="Details" style="text-align:left;">Virtual consulting services with Procore resources such as Strategic Product Consultants and Training Management Specialists. Common uses include deep-dive virtual consulting for the Procore suite of tools and custom Procore reporting. Purchased in 5-hour blocks, including 4 hours of consulting calls and 1 hour of administration time for preparation and follow-up.<br /> <br /> Refer to <a title="products/online/procore-consulting-services" href="https://en-gb.support.procore.com/products/online/procore-consulting-services" rel="internal">this page</a> for examples of how these services can be used. </td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">12 Months</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">$1,375/5 Hours</td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><a title="Procore Custom Solutions" href="https://en-gb.support.procore.com/products/online/custom-solutions" rel="internal">Procore Custom Solutions</a></td> <td data-th="Details" style="text-align:left;">Development time for building custom forms, workflows, and tools for the Procore platform. Purchased in 5-hour blocks. Work performed by Procore's Custom Solutions team. Screen reader support enabled.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">12 Months</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">£750/5 Hours</td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">Integration Consulting Services</td> <td data-th="Details" style="text-align:left;">Virtual integration consulting services with Procore’s Technical Services team. Best for Clients who are building a custom integration between another system/environment and Procore. This service provides great value and expertise whether you have your own internal technical resources or are working with a third-party integrations consultant.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">12 Months</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">Statement of Work required</td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><a target="_blank" title="Remote Admin Services (RAS) Slick 9_22 (1).pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/22308/Remote_Admin_Services_(RAS)_Slick_9_22_(1).pdf?revision=1">Remote Admin Services</a></td> <td data-th="Details" style="text-align:left;">Account configuration/setup and data entry services with Procore's Remote Admin Services team. Available services include configuration of company and project settings; creation and setup of new projects; and a variety of data entry services, including project backlog.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">12 Months</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">Varies - Statement of Work required</td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">Analytics Consulting Services</td> <td data-th="Details" style="text-align:left;"> <p>Virtual consulting services with Procore Analytics Developers, Implementation Specialists. Common uses include Procore Analytics deep-dive familiarization and training, custom report development and out of the box report modifications. Purchased in 5-hour blocks.</p> <p> </p> <p><strong>Consulting / Training</strong></p> <ul> <li>Familiarization & training</li> <li>Governance, minor report modifications</li> <li>Data discovery </li> <li>Helping clients understand the correlation between where their data is captured in Procore and how it can be accessed in Analytics</li> </ul> <p><strong>Development</strong></p> <ul> <li>Report recreation (most common)</li> <li>“We want you to recreate this internal report”</li> <li>Format changes</li> <li>Creativity around export limitation</li> <li>Slick functionality, buttons, bookmarks</li> <li>Build from scratch</li> <li>Merge data from different systems</li> </ul> </td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">12 Months</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">£750/5 Hours</td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">Onsite Training</td> <td data-th="Details" style="text-align:left;">Onsite strategic consulting or training with the client, delivered by Procore's Strategic Product Consultants. Flat fee per day, which includes travel expenses.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">12 Months</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">$7,000/Day - Statement of Work required</td> </tr> </tbody> </table> <p>Professional Services are highly recommended for all Procore Customers, particularly first-time Customers or those who are purchasing a new Procore product. Net-new Procore Customers who do NOT purchase services for Implementation are routed through our digital self-serve onboarding experience. Details on self-service support can be found <a target="_blank" title="Entitled Professional Services Slick_ZD 3.15.23.pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/22303/Entitled_Professional_Services_Slick_ZD_3.15.23.pdf?revision=1">here</a>.</p> <p><em>Note: All prices listed are in USD. Please speak to your Procore Point of Contact for pricing in other currencies if necessary.</em></p> </div></div> <div class="localization-group" data-locale="en-au"> <div mt-section-origin="customer-success/professional-services-and-support-offerings" class="mt-section"><span id="Implementation_and_Service_Packages_2"></span><h3 class="editable"><span class="mt-dnt" title="Do Not Translate" translate="no">Implementation and Service Packages</span></h3> <table class="mt-responsive-table perm-table perm-table-horizontal perm-table-highlight"> <thead> <tr> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Service Name</span></th> <th><span class="mt-dnt" title="Do Not Translate" translate="no">Details</span></th> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Duration</span></th> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Cost</span></th> </tr> </thead> <tbody> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><a target="_blank" title="[APAC] Advise PS Slick.pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/22298/%255BAPAC%255D_Advise_PS_Slick.pdf?revision=1"><span class="mt-dnt" title="Do Not Translate" translate="no">Advise Package</span></a></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">This package is designed to help you achieve a faster time to value and get you off to a strong start during the first 12 weeks with Procore. In this package, the Procore team is available to advise your Procore Committee during the implementation period as you rollout and train your teams. All services included in this package expire 12 weeks after service start date.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 Weeks</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$6,450 AUD</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><a target="_blank" title="[APAC] Consult PS Slick.pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/22299/%255BAPAC%255D_Consult_PS_Slick.pdf?revision=1"><span class="mt-dnt" title="Do Not Translate" translate="no">Consult Package</span></a></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">This package is designed to help you achieve a faster time to value and get you off to a strong start during the first 18 weeks with Procore. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to consult with you on how to make Procore work for your business, and will assist with implementation, training and rollout. All services included in this package expire 18 weeks after service start date.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">18 Weeks</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$15,250 AUD</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><a target="_blank" title="[APAC] Deliver PS Slick.pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/22300/%255BAPAC%255D_Deliver_PS_Slick.pdf?revision=1"><span class="mt-dnt" title="Do Not Translate" translate="no">Deliver Package</span></a></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">This package is designed to help you achieve a faster time to value and get you off to a strong start during the first 24 weeks with Procore. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to not only consult but help deliver your desired outcomes through partnership in product configuration and training. All services included in this package expire 24 weeks after service start date.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">24 Weeks</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$28,250 AUD</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no"><a target="_blank" title="Expand Advise PS Slick (1).pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/24157/Expand_Advise_PS_Slick_(2).pdf?revision=1">Expand Advise Package</a></span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, the Procore team is available to advise your Procore Committee during the implementation period, as you rollout and train your external teams and projects. All services included in this package are available for 6 weeks after service start date. <em>Note:</em> This package is only available for Procore customers adding additional products to their subscription.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">6 Weeks</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$3,800 AUD</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no"><a target="_blank" title="Expand Consult PS Slick (1).pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/24158/Expand_Consult_PS_Slick_(2).pdf?revision=1">Expand Consult Package</a></span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to consult with you, on how to make Procore work for your business, and has been assigned some available hours to assist you with implementation and training. All services included in this package is available for 10 weeks after service start date. <em>Note:</em> This package is only available for Procore customers adding additional products to their subscription.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">10 Weeks</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$6,450 AUD</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no"><a target="_blank" title="Expand Deliver PS Slick (1).pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/24159/Expand_Deliver_PS_Slick_(2).pdf?revision=1">Expand Deliver Package</a></span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to not only consult but help deliver your desired outcomes through partnership in product configuration and training. All services included in this package expire 14 weeks after service start date. <em>Note:</em> This package is only available for Procore customers adding additional products to their subscription.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">14 Weeks</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$10,875 AUD</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">Premier Support Silver</td> <td data-th="Details" style="text-align:left;">Support services designed to provide clients with quicker response times, expert troubleshooting, proactive issue management and monthly support reporting and consultation. Includes access for up to twelve (12) company admin users as designated points-of-contact for Customer Support for personalised support via phone and email 24-hours a day, 7 days a week. </td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">Recurring Annual Fee</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">Varies</td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">Premier Support Bronze</td> <td data-th="Details" style="text-align:left;">Support services designed to provide clients with quicker response times, expert troubleshooting, proactive issue management and monthly support reporting and consultation. Includes access for up to three (3) company admin users as designated points-of-contact for Customer Support for personalised support via phone and email 24 hours a day, 5 days a week.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">Recurring Annual Fee</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;">Varies</td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">Analytics Implementation Core</td> <td data-th="Details" style="text-align:left;">A guided Analytics implementation, with assistance on connecting Power BI and Procore Analytics, setting up out-of-the-box reports and training for power user(s).</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">12 Months</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$3,000 AUD</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">Analytics Implementation Plus</td> <td data-th="Details" style="text-align:left;">A guided implementation with strategic planning for rollout and training. Procore’s team can provide detailed requirements discovery and custom report design; configuration and best practice consultation; and end user training.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">12 Months</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$7,500 AUD</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">ERP Implementation Plus</td> <td data-th="Details" style="text-align:left;">This service is designed to enable greater adoption of ERP connectors by providing additional training, consultation and ERP SOP guidance and development.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">Varies</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$6,000 AUD</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Custom Professional Services (Statement of Work)</span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Custom bundle of multiple services (outlined below) based on business needs. Also used for Technical Services such as Custom Integration Development & Support, as well as Integration Consulting Services.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Custom Integration Development & Support</span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Procore-provided custom integration development. Best for clients who do not have internal technical resources and need Procore integration development resources. Note: requires a custom statement of work and scoping performed by the Technical Services team. Yearly Support & Maintenance fee will apply.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies</span></td> </tr> </tbody> </table> </div><div mt-section-origin="customer-success/professional-services-and-support-offerings" class="mt-section"><span id="Add-on_Services_2"></span><h3 class="editable"><span class="mt-dnt" title="Do Not Translate" translate="no">Add-on Services</span></h3> <table class="mt-responsive-table perm-table perm-table-horizontal perm-table-highlight"> <thead> <tr> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Service Name</span></th> <th><span class="mt-dnt" title="Do Not Translate" translate="no">Details</span></th> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Duration</span></th> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Cost</span></th> </tr> </thead> <tbody> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no"><a title="Procore Consulting Services" href="https://en-gb.support.procore.com/products/online/procore-consulting-services" rel="internal">Procore Consulting Services</a></span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Virtual consulting services with Procore resources such as Strategic Product Consultants and Training Management Specialists. Common uses include deep-dive virtual consulting for the Procore suite of tools and custom Procore reporting. Purchased in 5-hour blocks, including 4 hours of consulting calls and 1 hour of administration time for preparation and follow-up.<br /> <br /> Refer to <a title="products/online/procore-consulting-services" href="https://en-gb.support.procore.com/products/online/procore-consulting-services" rel="internal">this page</a> for examples of how these services can be used. </span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 Months</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$1,500 AUD/5 Hours</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no"><a target="_blank" title="Remote Admin Services (RAS) Slick 9_22 (1).pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/22308/Remote_Admin_Services_(RAS)_Slick_9_22_(1).pdf?revision=1">Remote Admin Services</a></span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Account configuration/setup and data entry services with Procore's Remote Admin Services team. Available services include configuration of company and project settings; creation and setup of new projects; and a variety of data entry services, including project backlog</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 Months</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies - Statement of Work required</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Analytics Consulting Services</span></td> <td data-th="Details" style="text-align:left;"> <p><span class="mt-dnt" title="Do Not Translate" translate="no">Virtual consulting services with Procore Analytics Developers, Implementation Specialists. Common uses include Procore Analytics deep-dive familiarization and training, custom report development, and out of the box report modifications. Purchased in 5-hour blocks.</span></p> <p> </p> <p><span class="mt-dnt" title="Do Not Translate" translate="no"><strong>Consulting / Training</strong></span></p> <ul> <li><span class="mt-dnt" title="Do Not Translate" translate="no">Familiarization & training</span></li> <li><span class="mt-dnt" title="Do Not Translate" translate="no">Governance, minor report modifications</span></li> <li><span class="mt-dnt" title="Do Not Translate" translate="no">Data discovery </span></li> <li><span class="mt-dnt" title="Do Not Translate" translate="no">Helping clients understand the correlation between where their data is captured in Procore and how it can be accessed in Analytics</span></li> </ul> <p><span class="mt-dnt" title="Do Not Translate" translate="no"><strong>Development</strong></span></p> <ul> <li><span class="mt-dnt" title="Do Not Translate" translate="no">Report recreation (most common)</span></li> <li><span class="mt-dnt" title="Do Not Translate" translate="no">“We want you to recreate this internal report”</span></li> <li><span class="mt-dnt" title="Do Not Translate" translate="no">Format changes</span></li> <li><span class="mt-dnt" title="Do Not Translate" translate="no">Creativity around export limitation</span></li> <li><span class="mt-dnt" title="Do Not Translate" translate="no">Slick functionality, buttons, bookmarks</span></li> <li><span class="mt-dnt" title="Do Not Translate" translate="no">Build from scratch</span></li> <li><span class="mt-dnt" title="Do Not Translate" translate="no">Merge data from different systems</span></li> </ul> </td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 Months</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$1,500 AUD/5 Hours</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no"><a title="Procore Custom Solutions" href="https://en-gb.support.procore.com/products/online/custom-solutions" rel="internal">Procore Custom Solutions</a></span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Development time for building custom forms, workflows, and tools for the Procore platform. Purchased in 5-hour blocks. Work performed by Procore's Custom Solutions team. Screen reader support enabled.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 Months</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$1,500 AUD/5 Hours</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Integration Consulting Services</span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Virtual integration consulting services with Procore's Technical Services team. Best for clients who are building a custom integration between another system/environment and Procore. This service provides great value and expertise whether you have your own internal technical resources or are working with a third-party integrations consultant.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 Months</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Statement of Work required</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Onsite Training</span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Onsite strategic consulting or training with the client, delivered by Procore's Strategic Product Consultants. Flat fee per day, which includes travel expenses.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 Months</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$5,500 AUD/Day (Statement of Work required)</span></td> </tr> </tbody> </table> </div></div> <div class="localization-group" data-locale="en-ca"> <div mt-section-origin="customer-success/professional-services-and-support-offerings" class="mt-section"><span id="Implementation_and_Service_Packages_3"></span><h3 class="editable"><span class="mt-dnt" title="Do Not Translate" translate="no">Implementation and Service Packages</span></h3> <table class="mt-responsive-table perm-table perm-table-horizontal perm-table-highlight"> <thead> <tr> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Service Name</span></th> <th><span class="mt-dnt" title="Do Not Translate" translate="no">Details</span></th> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Duration</span></th> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Cost</span></th> </tr> </thead> <tbody> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no"><a target="_blank" title="Implementation Package Descriptions.pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/22307/Implementation_Package_Descriptions.pdf?revision=1">Advise Package</a></span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">This package is designed to help you achieve a faster time to value and get you off to a strong start during the first weeks with Procore. In this package, the Procore team is available to advise the Procore Committee during the implementation period, and the customer is responsible for rollout and training for their external teams and projects.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies - reach out to your Procore point of contact</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no"><a target="_blank" title="Implementation Package Descriptions.pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/22307/Implementation_Package_Descriptions.pdf?revision=1">Consult Package</a></span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">This package is designed to help you achieve a faster time to value and get you off to a strong start during the first weeks with Procore. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to consult the customer, on how to make Procore work for their business, and has been assigned some available hours to assist the customer with implementation and training.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies - reach out to your Procore point of contact</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no"><a target="_blank" title="Implementation Package Descriptions.pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/22307/Implementation_Package_Descriptions.pdf?revision=1">Deliver Package</a></span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">This package is designed to help you achieve a faster time to value and get you off to a strong start during the first weeks with Procore. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to not only consult but help deliver your desired outcomes through partnership in product configuration and training. </span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies - reach out to your Procore point of contact</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no"><a target="_blank" title="Expand Advise PS Slick (1).pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/24157/Expand_Advise_PS_Slick_(2).pdf?revision=1">Expand Advise Package</a></span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, the Procore team is available to advise your Procore Committee during the implementation period, as you rollout and train your external teams and projects. All services included in this package are available for 6 weeks after service start date. <em>Note:</em> This package is only available for Procore customers adding additional products to their subscription.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">6 Weeks</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$3,650 CAD</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no"><a target="_blank" title="Expand Consult PS Slick (1).pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/24158/Expand_Consult_PS_Slick_(2).pdf?revision=1">Expand Consult Package</a></span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to consult with you, on how to make Procore work for your business, and has been assigned some available hours to assist you with implementation and training. All services included in this package is available for 10 weeks after service start date. <em>Note:</em> This package is only available for Procore customers adding additional products to their subscription.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">10 Weeks</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$6,000 CAD</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no"><a target="_blank" title="Expand Deliver PS Slick (1).pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/24159/Expand_Deliver_PS_Slick_(2).pdf?revision=1">Expand Deliver Package</a></span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to not only consult but help deliver your desired outcomes through partnership in product configuration and training. All services included in this package expire 14 weeks after service start date. <em>Note:</em> This package is only available for Procore customers adding additional products to their subscription.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">14 Weeks</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$9,600 CAD</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><a title="1.24.24 CoreStart Professional Services Slick .pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/24177/1.24.24_CoreStart_Professional_Services_Slick_.pdf?revision=1"><span class="mt-dnt" title="Do Not Translate" translate="no">CoreStart Professional Services Package</span></a></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">This package is designed to provide flexibility to you and your teams while getting you off to a strong start during the first 12 weeks with Procore and will help accelerate time to value. All services included in this package expire 12 weeks after service start date. Note: This package is only available to certain Procore customers based on their Annual Construction Volume (ACV). Reach out to your Procore point of contact for more information.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 Weeks</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$6,000 CAD</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Premier Support Silver</span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Support services designed to provide clients with quicker response times, expert troubleshooting, proactive issue management, and monthly support reporting and consultation. Includes access for up to twelve (12) company admin users as designated points-of-contact for Customer Support for personalized support via phone and email 24-hours a day, 7 days a week.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Recurring Annual Fee</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Premier Support Bronze</span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Support services designed to provide clients with quicker response times, expert troubleshooting, proactive issue management, and monthly support reporting and consultation. Includes access for up to three (3) company admin users as designated points-of-contact for Customer Support for personalized support via phone and email 24 hours a day, 5 days a week.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Recurring Annual Fee</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">Analytics Implementation Core</td> <td data-th="Details" style="text-align:left;">A guided Analytics implementation, with assistance on connecting Power BI and Procore Analytics, setting up out-of-the-box reports and training for power user(s).</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">12 Months</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$2,500 CAD</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">Analytics Implementation Plus</td> <td data-th="Details" style="text-align:left;">A guided implementation with strategic planning for rollout and training. Procore’s team can provide detailed requirements discovery and custom report design; configuration and best practice consultation; and end user training.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">12 Months</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$6,250 CAD</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">ERP Implementation Plus</td> <td data-th="Details" style="text-align:left;">This service is designed to enable greater adoption of ERP connectors by providing additional training, consultation and ERP SOP guidance and development.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">Varies</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$5,625 CAD</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Custom Professional Services (Statement of Work)</span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Custom bundle of multiple services (outlined below) based on business needs. Also used for Technical Services such as Custom Integration Development & Support, as well as Integration Consulting Services.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Custom Integration Development & Support</span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Procore-provided custom integration development. Best for Clients who do not have internal technical resources and need Procore integration development resources. Note: requires a custom statement of work and scoping performed by the Technical Services team. Yearly Support & Maintenance fee will apply.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies,<br /> Includes<br /> Recurring<br /> Annual Fee</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies</span></td> </tr> </tbody> </table> </div><div mt-section-origin="customer-success/professional-services-and-support-offerings" class="mt-section"><span id="Add-on_Services_3"></span><h3 class="editable"><span class="mt-dnt" title="Do Not Translate" translate="no">Add-on Services</span></h3> <table class="mt-responsive-table perm-table perm-table-horizontal perm-table-highlight"> <thead> <tr> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Service Name</span></th> <th><span class="mt-dnt" title="Do Not Translate" translate="no">Details</span></th> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Duration</span></th> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Cost</span></th> </tr> </thead> <tbody> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no"><a title="Procore Consulting Services" href="https://en-gb.support.procore.com/products/online/procore-consulting-services" rel="internal">Procore Consulting Services</a></span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Virtual consulting services with Procore resources such as Project Managers, Strategic Product Consultants, Analytics Specialists and Training Management Specialists. Common uses include deep-dive virtual consulting for the Procore suite of tools, custom Procore reporting and Procore Analytics consulting. Purchased in 5-hour blocks, including 4 hours of consulting calls and 1 hour of administration time for preparation and follow-up.<br /> <br /> Refer to <a title="products/online/procore-consulting-services" href="https://en-gb.support.procore.com/products/online/procore-consulting-services" rel="internal">this page</a> for examples of how these services can be used. </span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 Months</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$1,625 CAD/5 Hours</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Custom Solutions</span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Development time for building custom forms, workflows and tools for the Procore platform. Purchased in 5-hour blocks. Work performed by Procore's Custom Solutions team. Screen reader support enabled.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 Months</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$1,250 CAD/5 Hours</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Integration Consulting Services</span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Virtual integration consulting services with Procore’s Technical Services team. Best for Clients who are building a custom integration between another system/environment and Procore. This service provides great value and expertise whether you have your own internal technical resources or are working with a third-party integrations consultant.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 Months</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Statement of Work required</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Remote Admin Services</span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Account configuration/setup and data entry services with Procore's Remote Admin Services team. Available services include configuration of company and project settings; creation and setup of new projects; and a variety of data entry services, including project backlog.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 Months</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Statement of Work required</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Onsite Training</span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Onsite strategic consulting or training with the client, delivered by Procore's Strategic Product Consultants. Flat fee per day, which includes travel expenses.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 Months</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$5,000 CAD/Day - Statement of Work required</span></td> </tr> </tbody> </table> </div></div> <div class="localization-group" data-locale="en-gb"> <div mt-section-origin="customer-success/professional-services-and-support-offerings" class="mt-section"><span id="Implementation_and_Service_Packages_4"></span><h3 class="editable"><span class="mt-dnt" title="Do Not Translate" translate="no">Implementation and Service Packages</span></h3> <table class="mt-responsive-table perm-table perm-table-horizontal perm-table-highlight"> <thead> <tr> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Service Name</span></th> <th><span class="mt-dnt" title="Do Not Translate" translate="no">Details</span></th> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Duration</span></th> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Cost</span></th> </tr> </thead> <tbody> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Advise Package</span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">The Procore implementation team will offer general  best practice advice for the customer’s team to execute. The Procore team is there to advise on implementation, but the customer is responsible for implementing the software for their business and training their team.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 weeks</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">£3,650 (€5,000)</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Consult Package</span></td> <td data-th="Details" style="text-align:left;"> <p><span class="mt-dnt" title="Do Not Translate" translate="no">The Procore implementation team will work to understand the customer’s unique business needs and will tailor best practice implementation advice to meet those needs.</span></p> <p><span class="mt-dnt" title="Do Not Translate" translate="no">The Procore team is there to consult the customer on how to make Procore work for their business and has been assigned some available hours to assist the customer with implementation and training.</span></p> </td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">18 weeks</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">£7,250 (€9,400)</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Deliver Package</span></td> <td data-th="Details" style="text-align:left;"> <p><span class="mt-dnt" title="Do Not Translate" translate="no">The Procore implementation team will work collaboratively to understand the customer’s unique business needs via discovery workshops and provide best practices guidance to meet those needs through consultations.</span></p> <p><span class="mt-dnt" title="Do Not Translate" translate="no">The Procore team is there to not only consult but support the company-wide rollout of Procore through rollout strategy planning and training.</span></p> </td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">24 weeks</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">£13,100 (€17,000)</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">PDM Implementation</span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">The Procore team will lead existing customers through a comprehensive set of Document Management tools configuration and consultation conversations for your first Procore PDM project. Culminating in one end user training.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">8 weeks</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">£2,812.50 (€3,675)</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><a title="Premier Support Silver - Addendum.pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/24178/Premier_Support_Silver_-_Addendum.pdf?revision=1"><span class="mt-dnt" title="Do Not Translate" translate="no">Premier Support Silver</span></a></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Support services designed to provide clients with quicker response times, expert troubleshooting, proactive issue management, and monthly support reporting and consultation. Includes access for up to twelve (12) company admin users as designated points-of-contact for Customer Support for personalized support via phone and email 24-hours a day, 7 days a week.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Recurring Annual Fee</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><a title="Premier Support Bronze - Addendum.pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/24179/Premier_Support_Bronze_-_Addendum.pdf?revision=1"><span class="mt-dnt" title="Do Not Translate" translate="no">Premier Support Bronze</span></a></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Support services designed to provide clients with quicker response times, expert troubleshooting, proactive issue management and monthly support reporting and consultation. Includes access for up to three (3) company admin users as designated points-of-contact for Customer Support for personalized support via phone and email 24 hours a day, 5 days a week.Includes access for up to five (5) company admin users as designated points-of-contact for Customer Support.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Recurring Annual Fee</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">Analytics Implementation Core</td> <td data-th="Details" style="text-align:left;">A guided Analytics implementation, with assistance on connecting Power BI and Procore Analytics, setting up out-of-the-box reports and training for power user(s).</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">12 Months</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">£1,500 (€3,000)</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">Analytics Implementation Plus</td> <td data-th="Details" style="text-align:left;">A guided implementation with strategic planning for rollout and training. Procore’s team can provide detailed requirements discovery and custom report design; configuration and best practice consultation; and end user training.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">12 Months</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">£3,750 (€5,000)</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">ERP Core Implementation</td> <td data-th="Details" style="text-align:left;">Mandatory setup fee to set up and configure ERP connector.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">12 Months</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">£1,290 (€1,800)</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">ERP Implementation Plus</td> <td data-th="Details" style="text-align:left;">This service is designed to enable greater adoption of ERP connectors by providing additional training, consultation and ERP SOP guidance and development.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">Varies</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">£3,225 (€4,500)</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">Training Center Plus Implementation</td> <td data-th="Details" style="text-align:left;">A guided implementation for customers purchasing the Training Center product. This includes enhanced site design and formatting.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">12 Months</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">£2,250 (€3,000)</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Custom Professional Services (Statement of Work)</span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Custom bundle of multiple services (outlined below) based on business needs. Also used for Technical Services such as Custom Integration Development & Support, as well as Integration Consulting Services.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Custom Integration Development & Support</span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Procore-provided custom integration development. Best for Clients who do not have internal technical resources and need Procore integration development resources. Note: requires a custom statement of work and scoping performed by the Technical Services team. Yearly Support & Maintenance fee will apply.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies,<br /> Includes<br /> Recurring<br /> Annual Fee</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varies</span></td> </tr> </tbody> </table> </div><div mt-section-origin="customer-success/professional-services-and-support-offerings" class="mt-section"><span id="Add-on_Services_4"></span><h3 class="editable"><span class="mt-dnt" title="Do Not Translate" translate="no">Add-on Services</span></h3> <table class="mt-responsive-table perm-table perm-table-horizontal perm-table-highlight"> <thead> <tr> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Service Name</span></th> <th><span class="mt-dnt" title="Do Not Translate" translate="no">Details</span></th> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Duration</span></th> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Cost</span></th> </tr> </thead> <tbody> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no"><a title="Procore Consulting Services" href="https://en-gb.support.procore.com/products/online/procore-consulting-services" rel="internal">Procore Consulting Services</a></span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Virtual consulting services with Procore resources such as Strategic Product Consultants, Analytics Specialists and Training Management Specialists. Common uses include deep-dive virtual consulting for the Procore suite of tools, custom Procore reporting and Procore Analytics consulting. Includes 5 hours of client activities.<br /> <br /> Refer to <a title="products/online/procore-consulting-services" href="https://en-gb.support.procore.com/products/online/procore-consulting-services" rel="internal">this page</a> for examples of how these services can be used. </span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 Months</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">£750 (€1,000)/5 Hours of Client Activities</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no"><a title="Procore Custom Solutions" href="https://en-gb.support.procore.com/products/online/custom-solutions" rel="internal">Procore Custom Solutions</a></span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Development time for building custom forms, workflows and tools for the Procore platform. Purchased in 5-hour blocks. Work performed by Procore's Custom Solutions team. Screen reader support enabled.<br /> (Note: Custom reports are handled via Consulting Services) </span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 Months</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">£750 (€1,000)/5 Hours</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Remote Admin Services</span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Account configuration/setup and data entry services with Procore's Remote Admin Services team. Available services include configuration of company and project settings; creation and setup of new projects; and a variety of data entry services, including project backlog.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 Months</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Statement of Work required</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;">Training Center Consulting Services</td> <td data-th="Details" style="text-align:left;">Virtual integration consulting services with Procore’s Training Center Services team.</td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;">12 Months</td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">£750 (€1,000)/5 Hours</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Service Name" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Onsite Training or Consulting</span></td> <td data-th="Details" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Onsite strategic consulting or training with the client, delivered by Procore's Strategic Product Consultants. Flat fee per day, which includes travel expenses.</span></td> <td class="mt-column-width-15" data-th="Duration" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 Months</span></td> <td class="mt-column-width-15" data-th="Cost" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Statement of Work required</span></td> </tr> </tbody> </table> </div></div> <div class="localization-group" data-locale="es-419"> <div mt-section-origin="customer-success/professional-services-and-support-offerings" class="mt-section"><span id="Implementaci.C3.B3n_y_paquetes_de_servicios"></span><h3 class="editable"><span class="mt-dnt" title="Do Not Translate" translate="no">Implementación y paquetes de servicios</span></h3> <table class="mt-responsive-table perm-table perm-table-horizontal perm-table-highlight"> <thead> <tr> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Nombre del servicio</span></th> <th><span class="mt-dnt" title="Do Not Translate" translate="no">Detalles</span></th> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Duración</span></th> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Costo</span></th> </tr> </thead> <tbody> <tr> <td class="mt-column-width-15" data-th="Nombre del servicio" style="text-align:left;"><a target="_blank" title="QS4 Updated SLK V9.21 JW.pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/16918/QS4_Updated_SLK_V9.21_JW.pdf?revision=1"><span class="mt-dnt" title="Do Not Translate" translate="no">QuickStart 4</span></a></td> <td data-th="Detalles" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Paquete de implementación para nuevos clientes o implementación de Procore en una nueva división. Incluye 4 meses de servicios de Gerente de Proyecto con llamadas semanales de implementación, hasta 15 horas de consultoría adicionales, acceso a consultores de productos estratégicos y planificación estratégica. <em>Todos los servicios de QuickStart 4 deben utilizarse en el período de implementación de 4 meses.</em></span></td> <td class="mt-column-width-15" data-th="Duración" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">4 Meses</span></td> <td class="mt-column-width-15" data-th="Costo" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$15,000</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Nombre del servicio" style="text-align:left;"><a title="QS2 Updated SLK .pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/16917/QS2_Updated_SLK_.pdf?revision=1"><span class="mt-dnt" title="Do Not Translate" translate="no">QuickStart 2</span></a></td> <td data-th="Detalles" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Paquete de implementación para nuevos clientes o implementación de Procore en una nueva división. Incluye 2 meses de servicios de Gerente de Proyecto con llamadas semanales de implementación, hasta 5 horas de consultoría adicionales, acceso a consultores de productos estratégicos y planificación estratégica. <em>Todos los servicios de QuickStart 2 deben usarse en el período de implementación de 2 meses.</em></span></td> <td class="mt-column-width-15" data-th="Duración" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">2 Meses</span></td> <td class="mt-column-width-15" data-th="Costo" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$8,000</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Nombre del servicio" style="text-align:left;"><a target="_blank" title="Procore-Quickstart-Virtual_27Jan2022.pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/16916/Procore-Quickstart-Virtual_27Jan2022.pdf?revision=1"><span class="mt-dnt" title="Do Not Translate" translate="no">QuickStart Virtual</span></a></td> <td data-th="Detalles" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Un paquete de implementación virtual para nuevos clientes o implementación de Procore a una nueva división. Incluye 10 semanas de servicios de Gerente de Proyecto con llamadas semanales de implementación, hasta 10 horas de consultoría adicionales, acceso a consultores de productos estratégicos y planificación estratégica.</span></td> <td class="mt-column-width-15" data-th="Duración" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">10 semanas</span></td> <td class="mt-column-width-15" data-th="Costo" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$5,000</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Nombre del servicio" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Paquete de soporte premier</span></td> <td data-th="Detalles" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Servicios de soporte diseñados para proporcionar a los clientes tiempos de respuesta más rápidos, solución de problemas de expertos, gestión proactiva de problemas, y reportes y consultas de soporte mensual. Incluye acceso para hasta cinco (5) usuarios administradores de la compañía como puntos de contacto designados para soporte al cliente.</span></td> <td class="mt-column-width-15" data-th="Duración" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Tarifa anual recurrente</span></td> <td class="mt-column-width-15" data-th="Costo" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varía</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Nombre del servicio" style="text-align:left;">Analytics Implementation Core</td> <td data-th="Detalles" style="text-align:left;">A guided Analytics implementation, with assistance on connecting Power BI and Procore Analytics, setting up out-of-the-box reports and training for power user(s).</td> <td class="mt-column-width-15" data-th="Duración" style="text-align:left;">12 Months</td> <td class="mt-column-width-15" data-th="Costo" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$2,000</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Nombre del servicio" style="text-align:left;">Analytics Implementation Plus</td> <td data-th="Detalles" style="text-align:left;">A guided implementation with strategic planning for rollout and training. Procore’s team can provide detailed requirements discovery and custom report design; configuration and best practice consultation; and end user training.</td> <td class="mt-column-width-15" data-th="Duración" style="text-align:left;">12 Months</td> <td class="mt-column-width-15" data-th="Costo" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$5,000</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Nombre del servicio" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Servicios profesionales personalizados (declaración de trabajo)</span></td> <td data-th="Detalles" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Paquete personalizado de varios servicios (que se describen a continuación) según las necesidades comerciales. También se utiliza para servicios técnicos como desarrollo de integración personalizada y soporte, así como servicios de consultoría de integración.</span></td> <td class="mt-column-width-15" data-th="Duración" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varía</span></td> <td class="mt-column-width-15" data-th="Costo" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varía</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Nombre del servicio" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Desarrollo de integración personalizada y soporte</span></td> <td data-th="Detalles" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Desarrollo de integración personalizado proporcionado por Procore. Mejor para los clientes que no tienen recursos técnicos internos y necesitan recursos de desarrollo de integración de Procore. Nota: requiere una declaración de trabajo personalizada y un alcance realizado por el equipo de Servicios Técnicos. Se aplicará una tarifa anual de soporte y mantenimiento.</span></td> <td class="mt-column-width-15" data-th="Duración" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varía<br /> Incluye<br /> Recurrente<br /> Tarifa anual</span></td> <td class="mt-column-width-15" data-th="Costo" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Varía</span></td> </tr> </tbody> </table> </div><div mt-section-origin="customer-success/professional-services-and-support-offerings" class="mt-section"><span id="Servicios_adicionales"></span><h3 class="editable"><span class="mt-dnt" title="Do Not Translate" translate="no">Servicios adicionales</span></h3> <table class="mt-responsive-table perm-table perm-table-horizontal perm-table-highlight"> <thead> <tr> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Nombre del servicio</span></th> <th><span class="mt-dnt" title="Do Not Translate" translate="no">Detalles</span></th> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Duración</span></th> <th class="mt-column-width-15"><span class="mt-dnt" title="Do Not Translate" translate="no">Costo</span></th> </tr> </thead> <tbody> <tr> <td class="mt-column-width-15" data-th="Nombre del servicio" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no"><a title="Servicios de consultoría de Procore" href="https://en-gb.support.procore.com/products/online/procore-consulting-services" rel="internal">Servicios de consultoría de Procore</a></span></td> <td data-th="Detalles" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Servicios de consultoría virtual con recursos de Procore, como gerentes de implementación, consultores estratégicos de productos y especialistas en administración de capacitación. Los usos comunes incluyen consultoría virtual profunda para la suite de herramientas Procore y reportes personalizados de Procore. Comprado en bloques de 5 horas, incluidas 4 horas de llamadas de asesoramiento y 1 hora de tiempo de administración para la preparación y el seguimiento.<br /> <br /> Consulte <a title="products/online/procore-consulting-services" href="https://en-gb.support.procore.com/products/online/procore-consulting-services" rel="internal">esta página</a> para ver ejemplos de cómo se pueden utilizar estos servicios. </span></td> <td class="mt-column-width-15" data-th="Duración" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 meses</span></td> <td class="mt-column-width-15" data-th="Costo" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$1,375/5 Horas</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Nombre del servicio" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no"><a title="Soluciones personalizadas de Procore" href="https://en-gb.support.procore.com/products/online/custom-solutions" rel="internal">Soluciones personalizadas de Procore</a></span></td> <td data-th="Detalles" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Tiempo de desarrollo para crear formularios, flujos de trabajo y herramientas personalizados para la plataforma Procore. Comprado en bloques de 5 horas. Trabajo realizado por el equipo de Soluciones personalizadas de Procore. Soporte de lector de pantalla habilitado.<br /> (Nota: Los reportes personalizados se manejan a través de servicios de consultoría)</span></td> <td class="mt-column-width-15" data-th="Duración" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 meses</span></td> <td class="mt-column-width-15" data-th="Costo" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$1,000/5 Horas</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Nombre del servicio" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Servicios de consultoría de integración</span></td> <td data-th="Detalles" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Servicios de consultoría de integración virtual con el equipo de Servicios Técnicos de Procore. Mejor para los clientes que están creando una integración personalizada entre otro sistema/entorno y Procore. Este servicio proporciona un gran valor y experiencia si tiene sus propios recursos técnicos internos o está trabajando con un consultor de integraciones de terceros.</span></td> <td class="mt-column-width-15" data-th="Duración" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 meses</span></td> <td class="mt-column-width-15" data-th="Costo" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$1,500/5 Horas</span></td> </tr> <tr> <td class="mt-column-width-15" data-th="Nombre del servicio" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Servicios de consultoría de análisis</span></td> <td data-th="Detalles" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">Servicios de consultoría virtual con desarrolladores de Procore Analytics, especialistas en implementación. Los usos comunes incluyen familiarización y capacitación profunda de Procore Analytics, desarrollo de reportes personalizados y modificaciones del reporte de cuadro. Comprado en bloques de 5 horas.</span> <p> </p> <p><span class="mt-dnt" title="Do Not Translate" translate="no"><strong>Consultoría/Capacitación</strong></span></p> <ul> <li><span class="mt-dnt" title="Do Not Translate" translate="no">Familiarización y capacitación</span></li> <li><span class="mt-dnt" title="Do Not Translate" translate="no">Gobernanza, modificaciones menores del reporte</span></li> <li><span class="mt-dnt" title="Do Not Translate" translate="no">Descubrimiento de datos </span></li> <li><span class="mt-dnt" title="Do Not Translate" translate="no">Ayudar a los clientes a comprender la correlación entre dónde se capturan sus datos en Procore y cómo se puede acceder a él en Analytics</span></li> </ul> <p><span class="mt-dnt" title="Do Not Translate" translate="no"><strong>Desarrollo</strong></span></p> <ul> <li><span class="mt-dnt" title="Do Not Translate" translate="no">Reporte de actividades deportivas (más comunes)</span></li> <li><span class="mt-dnt" title="Do Not Translate" translate="no">"Queremos que vuelva a crear este reporte interno"</span></li> <li><span class="mt-dnt" title="Do Not Translate" translate="no">Cambios de formato</span></li> <li><span class="mt-dnt" title="Do Not Translate" translate="no">Creatividad alrededor de la limitación de exportación</span></li> <li><span class="mt-dnt" title="Do Not Translate" translate="no">Funcionalidad de Sadin, botones, marcadores</span></li> <li><span class="mt-dnt" title="Do Not Translate" translate="no">Crear desde cero</span></li> <li><span class="mt-dnt" title="Do Not Translate" translate="no">Fusionar datos de diferentes sistemas</span></li> </ul> </td> <td class="mt-column-width-15" data-th="Duración" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">12 meses</span></td> <td class="mt-column-width-15" data-th="Costo" style="text-align:left;"><span class="mt-dnt" title="Do Not Translate" translate="no">$1,000/5 Horas</span></td> </tr> </tbody> </table> </div><div mt-section-origin="customer-success/professional-services-and-support-offerings" class="mt-section"><span id="Servicios_titulados"></span><h3 class="editable"><span class="mt-dnt" title="Do Not Translate" translate="no">Servicios titulados</span></h3> <p><span class="mt-dnt" title="Do Not Translate" translate="no">Para ver los detalles de los servicios incluidos con su compra inicial*, seleccione el valor total de construcción anual aplicable a continuación.</span></p> <table class="shadow mt-responsive-table" title="Agregar el cursor de la sombra"> <thead> </thead> <tbody> <tr> <td class="mt-column-width-15 mt-noheading" style="text-align:left;"><a target="_blank" title="CustomerSuccessSilver_Slick_8.5x11_July2021.pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/16912/CustomerSuccessSilver_Slick_8.5x11_July2021.pdf?revision=1"><span class="mt-dnt" title="Do Not Translate" translate="no">CV < $20M*</span></a></td> <td class="mt-column-width-15 mt-noheading" style="text-align:left;"><a target="_blank" title="CustomerSuccessGold_Slick_8.5x11_July2021.pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/16910/CustomerSuccessGold_Slick_8.5x11_July2021.pdf?revision=1"><span class="mt-dnt" title="Do Not Translate" translate="no">ACV $20M-$250M*</span></a></td> <td class="mt-column-width-15 mt-noheading" style="text-align:left;"><a target="_blank" title="CustomerSuccessPlatinum_Slick_8.5x11_July2021.pdf" rel="internal" class="iconitext-16 ext-pdf" href="https://en-gb.support.procore.com/@api/deki/files/16911/CustomerSuccessPlatinum_Slick_8.5x11_July2021.pdf?revision=1"><span class="mt-dnt" title="Do Not Translate" translate="no">ACV > $250M</span></a></td> </tr> </tbody> </table> <p><span class="mt-dnt" title="Do Not Translate" translate="no">* Si se ha comprado un paquete de implementación o servicio, los servicios titulados no se aplican. Póngase en contacto con su representante de Éxito del cliente de Procore con cualquier pregunta.</span></p> <p><span class="mt-dnt" title="Do Not Translate" translate="no"><em>Nota: Todos los precios enumerados están en USD. Hable con su punto de contacto de Procore para obtener precios en otras monedas.</em></span></p> </div></div> <hr /> <div mt-section-origin="customer-success/professional-services-and-support-offerings" class="mt-section" id="section_1"><span id="No-Show_and_Cancellation_Policies"></span><h3 class="editable">No-Show and Cancellation Policies</h3> <div mt-section-origin="customer-success/professional-services-and-support-offerings" class="mt-section" id="section_2"><span id="No-Show"></span><h4 class="editable">No-Show</h4> <p>After Procore waits 5 minutes for a client to join a meeting, a reminder (email/phone call/etc.) will be sent to the client. Procore will wait for up to 15 minutes for a client to join the meeting before ending the meeting. If the client does not join the meeting after 15 minutes, the call is considered a "No-Show" and Procore reserves the right to deduct 50% of the planned call time from the pre-billed hours. After one no-show, additional professional services hours may need to be purchased to complete project deliverables.</p> </div><div mt-section-origin="customer-success/professional-services-and-support-offerings" class="mt-section" id="section_3"><span id="Cancellations"></span><h4 class="editable">Cancellations</h4> <p>If a client notifies Procore of cancellation within 24 hours of a programmed call, Procore reserves the right to deduct 50% of the planned call time from pre-billed hours, as well as any time spent for preparation/research/case scenarios built out. If a client notifies Procore of cancellation more than 24 hours before the call, no penalty will apply. Preparation/research work that was already conducted will be deducted from pre-billed hours accordingly.</p> </div></div></div> </div> </div> <div class="mt-content-footer"></div> <ol class="grape-meta-data grape-meta-article-navigation"> <li class="grape-back-to-top"><a class="mt-icon-back-to-top" href="#title" id="mt-back-to-top" title="Jump back to top of this article">Back to top</a></li> <li class="grape-article-pagination"><ul class="mt-article-pagination"> <li class="mt-pagination-previous"> <a class="mt-icon-previous-article" href="https://en-gb.support.procore.com/customer-success/product-line-training-resources" title="Product Line Training Resources"><span>Product Line Training Resources</span></a> </li> <li class="mt-pagination-next"> <a class="mt-icon-next-article" href="https://en-gb.support.procore.com/faq" title="FAQ"><span>FAQ</span></a> </li> </ul> </li> </ol> </div> </div> <div class="grape-footer grape-wrapper"> <div class="grape-wrapper-container"> <ol> <li class="grape-footer-copyright">© Copyright 2024 Procore</li> <li class="grape-footer-powered-by"><a href="https://mindtouch.com/demo" class="mt-poweredby product " title="MindTouch" target="_blank"> Powered by CXone Expert <span class="mt-registered">®</span> </a></li> </ol> </div> </div> <div class="grape-footer-custom"> <div class="mt-custom-footer-container"><div class="mt-custom-footer-left"><ul class="mt-custom-footer-links"><li class="mt-custom-footer-link"><a target="_blank" href="https://www.linkedin.com/company/procore-technologies" rel="external noopener nofollow" class="mt-icon-linkedin2 link-https"></a></li><li class="mt-custom-footer-link"><a target="_blank" href="https://www.facebook.com/procore.tech" rel="external noopener nofollow" class="mt-icon-facebook5 link-https"></a></li><li class="mt-custom-footer-link"><a target="_blank" href="https://www.twitter.com/procoretech" rel="external noopener nofollow" class="mt-icon-twitter4 link-https"></a></li><li class="mt-custom-footer-link"><a target="_blank" href="https://www.instagram.com/procoretech" rel="external noopener nofollow" class="mt-icon-instagram3 link-https"></a></li><li class="mt-custom-footer-link"><a target="_blank" href="https://www.youtube.com/user/ProcoreVideo" rel="external noopener nofollow" class="mt-icon-youtube link-https"></a></li></ul></div><div class="mt-custom-footer-right"><div class="mt-custom-footer-copyright"><span>© 2024 Procore Technologies, Inc.</span></div><ul class="mt-custom-footer-links"><li class="mt-custom-footer-link"><a href="https://www.procore.com/legal/privacy" target="_blank" rel="external noopener nofollow" class="link-https">Privacy Notice</a></li><li class="mt-custom-footer-link"><a href="https://www.procore.com/legal/terms-of-service" target="_blank" rel="external noopener nofollow" class="link-https">Terms of Service</a></li><li class="mt-custom-footer-link"><a href="https://www.procore.com/en-gb" target="_blank" rel="external noopener nofollow" class="link-https">procore.com</a></li><li class="mt-custom-footer-link" id="last-item"><a href="https://app.procore.com/mindtouch/auth" target="_blank" rel="external noopener nofollow" class="link-https">Log In</a></li></ul></div></div> <script type="text/javascript">/*<![CDATA[*/  $("a.mt-icon-new-page").click(function () { setTimeout( function () { $("label[for='mt-new-templates-create-live']").click(); 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