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= 'flex' } else if(sfButton){ console.log('chat disabled'); // chat disabled // sfButton.style.display = 'none' } } //create 1st mutation observer, to see when the sfButton (.embeddedServiceHelpButton) is added var sfObserver = new MutationObserver(function(mutations) { var sfButton = document.querySelector('.embeddedServiceHelpButton > .helpButton > button'); if(sfButton) { sfObserver.disconnect(); // create the 2nd mutation observer, to see when the chatButton (.helpButton > button) class changes // since it has class .helpButtonDisabled when chat offline and .helpButtonEnabled when chat online sfButton.style.display = 'none' var chatButtonObserver = new MutationObserver(function(mutations) { refreshLiveChatButton(); }) chatButtonObserver.observe(sfButton, { attributes: true, attributeFilter : ['class']}); } }); sfObserver.observe(chatButtonContainer, { childList: true }); var initESW = function(gslbBaseURL, data) { embedded_svc.settings.targetElement = chatButtonContainer; embedded_svc.settings.displayHelpButton = true; //Or false embedded_svc.settings.language = 'en-US'; //For example, enter 'en' or 'en-US' embedded_svc.settings.smallCompanyLogoImgURL = 'data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAKAAAACgCAYAAACLz2ctAAAACXBIWXMAACxLAAAsSwGlPZapAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAsnSURBVHgB7Z27lk1LF4CLcVI8ABIZD4CIBJGoSYgQiYiQMP4yiEiQECESIZKRtIgXQI4HaB6g/v7W6eqzevfae93qMmut+Y2xRrc+Pc7W9tdzzrrNMkYZjHPufzxGUVKzJZ9HJVTSsSCfSqikY4l8KqESnxb5VEIlHh3lUwmV8PSUTyVUwjFQPpVQGc9I+VRCZTiB5FMJlf4Elk8lVLoTST6VUGknsnwqobKcRPKphMpuEsunEir/kUk+lVDJLp9HJZwjToZ8HpVwTjhZ8nlUwjngZMrnUQmnjJMtn0clnCKuDPk8KuGUcGXJ51EJp4ArUz6PSlgyrmz5PCphibhpyOdRCUvCTUs+j0pYAm6a8nlUQsm4acvnUQkl4uYhn0cllISbl3welVACbp7yeVTCnLh5y+cpWsI9plC2/uGtUcDu2bPnvimQIgVU+RopUsLiBFT5VlKchEUJqPJ1oigJixFQ5etFMRIWIaDKN4giJBQvoMo3CvESihZQ5QuCaAnFCqjyBUWshHuNQOYq3+/fv82XL1/M379/TWBs6SsmyXAzXl57+fKlO3LkSPVcunTJvX371v369csFRJyEolKwm3na3ZTNPHv2zLx79277a4cOHTJra2vm4sWL5uDBgyYAotKxGAFzyUe629jY2PG1AwcOmH379plcfPv2zVy+fHlHKkbEu3fvmrNnz5oAiJFQhICp5OMNpcb6+vVr9RBx/vz5s/T7jx07VonIxxMnTlQRiM9T8ODBA/P69etdX79x44a5efOmCYAICbMLmEI+pCO1ff/+faVwXdi/f785evRoJSTPyZMnTQxIw7dv3278b1OSMKuAseXz4hHtYoKIpEY+hoqQqwSEN2/eVK8XgKwSZhMwpnyk2idPnjSmsNhQq3khiY5Da0nkqw9GFuE1kDAQ2STMImBM+ZhLo4CnvpOArx/71JCUCufPn2/9voBRELJImFzAmPLxxiHf2DovJr6GrH/k8Xz8+LF6usD0zOPHj01AkkuYVMDYkY+oIVm+0JDu19fXTWCSSphsKS5F2p2TfBDp5026bJdEwNij3Vu3bomp+VIS8RcumYTRBYwt36tXr6JPs8yUJBJGFTC2fKTeHFMtUmAQE5noEkYTMMUKB/Nkc0y9HgYhCYgqYRQBU63trpqonQOBNiZ0IZqEwQVMKd+cox8EnITuQhQJgwqYcktV18naqXLhwoVUKbhOcAn/MYFIvZ+PjQZdYC2WNVkK9sOHD29v6uTrfr8d++8Y0PCRqMrnkuFnYEdMJpDQhJqsDiJgavlYcms7N0F6YstSlzS1+D1IyGswvYOUkqZ5+MV58eJFjuhXJ5iEowXMsZN5Ve1HpLt3796g+oi6ku1bV65cMVevXt0u8pnw9ZtYibzImQPkYwNCqk2xLVQSbnJ/U0QzlFEC5tpGT1Rqgrro0aNHpi9IdefOnW2xF/9B2SyAjF5Ivg8ZqUMjnWLbBb9Q/GyZI98idvPZs+mBHSrhYAFzHiBqWoJCjr7yUeuxjFdPsdRWRMBVIAEPwoNP1QjJx5BC9iklMlENSoZKOEjb3KfXkOb9+/fbf6YoJzX1iQ4s4ZFu6zKH2uRZH9T4YwBdxeRnOH78eJVmEby+VUs41IO9JewdASUenSRCdJVv2W5pJB6SvptAHp6miWK2jCElJ9w4fedH5Xxc3BtYGIMiYS8BpZ7b7ZqeiErXr19vrCH7SNwVoiwwoPF4wZBTWD0Xgt4Sdp6IliRf/Y1Dvi5vpN8z2CQf0cfXcyEgyiL6w4cP57hcWHmyNUJupZOA0iJfXbguUxJt50QCHXGsYFRMmvUrNfXoNyM6S9iagiWm3bp0be0quhxSCjXCXDxMHjqyFkandLxSQKk1H5PNfimtrWgnFbbJN7YWW1ZbhoyshdIq4dIULL1RUJfUyzTLsklrz9jox0CDlNv0OufOnTPK6nTcKKB0+aC+KtEExf/Tp09NG0OXteoDjaaJcR+llYqlEu5KwSXIB9RWpL6muTbkIPp1YUjLs8WluyYKns+LRWM63iFgKfIBbzCTuU2QFrtuVmWLVh+Wda1SOrFLwm0BS5JvFUTFLqnX0zVNrprEVnqxQ8K9W3+YhHzgVx9C/z+XDTSUQWzXhP9MST4IvVWfqDf37f+RwDtHBCz2ytZFECX0QSWVLyp79m7mYWv+3UpTPENkmfvJuoywk9pWNeBUJNQWHcVwf8u5/yaiS5eQPXZDopn0E3ATZFs+2LESUrKEQ1NprBSsE9GN7JAPdi3FlSrhUJFinXATfIYjF7vkg8a14BIlHCpgrLm9hH1bSqBRPli6G6Y0CYc2a4wRATO1zZDKUvlg5Y7oKU3RLMMfOg9F5rYZ0lgpH7RuyZ+DhF37zHSBrvUa/Spa5YNOZ0KmLuGnT59MCDjWqYOPik7yQedTcdIlHBN1QjQgQr4Zn/+o01k+6NUfULKEY+fd+mzhquMbBql8Fb3kg94NKqVKOLbu8t2v6rSNkEm3Hz58SJZ22el9+vTp6hiAQHrLB4M6pEqUMETH+MUouGyOkKhHC7i+/WjGQkuRtjuOMzFIPhjcoleahCFEIALWN7Q2dTXwUa+tg1ZoOOPijwIIm+QeLB+M6g/IC2+ddEp2tdMqiIJjJ5Z5o2np+/Pnzx0pmfk9plhyjHLrJ/z4ewgScJR8MLpDqiQJkWOsgKQ3dkF7eMM5YJ5rkLF4cXWsG9oHMFo+CNIlX0o6DnUQnDqLh6mVz58/Z5OPaLx4a7qQVZYg8kGQJuUgIRLWW3aEwB86T91gqKlzKwhZYw4mHwS9JyR3JGQuMGS0Qj4kJAql2LjKLw61HifwmibGBUS/oPJB8JuScksYox8LddipU6eiichaNKLzGottgz0Col9w+SBYCq6TMx0zEOGJcT4EEXnoJ3PmzJnqdYYOCpDux48fnU7yUVZkjn5R5IOoRzI5/W4ySIh89ARMBUIiCSPmxShFWt3Y2Kg+R7ghE8nIl7HVWzT5IPqZ4FwSIuAUTskh9Pr6uslEVPkgyaH0HBISaSjmU1wiEwuiKqsumWq/6PJB1BvTPTkGJrxppXcoZb15yvJBEgEhh4TM35W6TYq6L9PfPZl8kLwvTOp0TMFPPZjrgsEhZBx0JJUPsjQmyiEh9WAJXRDmJB8kS8F1UqdjVkgo5kPsGYzJ3OSDLAJCLgklXhzD340Bx9zkg+y9AXNM0fj9dRJSMqPc58+f57qEOqt8IKI5Za55QtZdc93lxhzftWvXqp3VmRoZZZcPxHRHzbVikkNEpleo9zJuLhAhH4hqz5tLQkBEfyYkxpSNj3hra2uT3NUyFHH9oXNK6PEyslPF334+BETj/AYPI3ABPQNFyQciG5RLkLAO84hERUTksFJ9hwuf+7tG/A3oiMdWLWFNKsXJB2I75EuTsHBEygeir2hQCYMgVj4Qf0eISjgK0fJBEZfUqISDEC8fFHNLkkrYiyLkg6Ku6VIJO1GMfFDcPXEq4UqKkg+KvKhQJWykOPmg2JsyVcIdFCkfFH1Vq0pYUax8kwAJ3XyxRsmPm6eE1ihycPOS0BpFHm4eElqjyMVNW0JrFPm4aUpojVIObloSWqOUh5uGhNYo5eLKltAapXxcmRJao0wHV5aE1ijTw5UhoTXKdHGyJbRGmT5OpoTWKPPByZLQGmV+OBkSWqPMF5dXQmsUJZOE1iiKJ7GE1ijKIokktEZRlhFZQmsUpY1IElqjKF0JLKE1itKXQBJaoyhDGSmhNYoyloESWqMooegpoTWKEpqOElqjKLFokdAaRYnNEgmtUZRULEhojaKkZktCa5TB/B8NhmrVCYcwbwAAAABJRU5ErkJggg=='; embedded_svc.settings.waitingStateBackgroundImgURL = 'data:image/png;base64,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'; embedded_svc.settings.prepopulatedPrechatFields = { FirstName: data && data.firstName, LastName: data && data.lastName, TS_Number__c: data && data.tsNumber, Front_End_Chat_Channel__c : 'Cancellation' }; embedded_svc.settings.extraPrechatInfo =[ { "entityName":"Account", "showOnCreate":true, "saveToTranscript":"AccountId", "entityFieldMaps":[ { "isExactMatch":true, "fieldName":"Subscriber_Number_static__c", "doCreate":false, "doFind":true, "label":"TS_Number" } ] } ]; embedded_svc.settings.extraPrechatFormDetails =[ { "label": "TS_Number", "value": data && data.tsNumber, "displayToAgent": false } ]; embedded_svc.settings.enabledFeatures = ['LiveAgent']; embedded_svc.settings.entryFeature = 'LiveAgent'; embedded_svc.init('https://telegraph.my.salesforce.com', 'https://telegraph.my.salesforce-sites.com/LiveChat', gslbBaseURL, '00D2000000093Wf', 'Live_Agent_Cancellation', { baseLiveAgentContentURL: 'https://c.la3-c1-fra.salesforceliveagent.com/content', deploymentId: '57220000000PCi9', buttonId: '5736M000000CcyT', baseLiveAgentURL: 'https://d.la3-c1-fra.salesforceliveagent.com/chat', eswLiveAgentDevName: 'EmbeddedServiceLiveAgent_Parent04I6M000000fxT4UAI_183d753817b', isOfflineSupportEnabled: false }); }; function loadChat(data) { var pubsubToken = window && window.sessionStorage && window.sessionStorage.getItem('pubsubToken'); window && window.tmg && window.tmg.pubsub && window.tmg.pubsub.unsubscribe({topic:'tmg.reactAppMyAccount.loggedin', token: pubsubToken}); if (!window.embedded_svc) { var s = document.createElement('script'); s.setAttribute('src', 'https://telegraph.my.salesforce.com/embeddedservice/5.0/esw.min.js'); s.onload = function() { try { initESW(null, data); } catch (error) { console.error('chat error: ', error); } }; document.body.appendChild(s); } else { try { initESW('https://service.force.com', data); } catch (error) { console.error('chat error: ', error); } } } if (window && window.tmg && window.tmg.pubsub) { const pubsubToken = window && window.tmg && window.tmg.pubsub && window.tmg.pubsub.subscribe({topic:'tmg.reactAppMyAccount.loggedin', func: loadChat, runIfAlreadyPublished: true}); if (pubsubToken) { window.sessionStorage && window.sessionStorage.setItem('pubsubToken', pubsubToken); } } </script></body></html>