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<!DOCTYPE html>  <html class="content-platform-support" lang="en-US" itemscope> <head> <title>Copy Jira data | Atlassian Support</title>   <script src="https://atl-onetrust-wrapper.atlassian.com/assets/atl-onetrust-wrapper.min.js" type="text/javascript" data-domain="266b339b-197a-46d0-a605-808d1b1feb41" data-test="false" data-geofence="false" data-sync="true" ></script>  <script> window.sentryOnLoad = function () { console.log('Initializing Sentry...'); Sentry.init({ release: 'a2b17584df699a8dea16f0d197bb8573773aea89', environment: 'production', }); console.log("Sentry is initialized for 'production' environment and 'a2b17584df699a8dea16f0d197bb8573773aea89' release."); }; </script> <script src="https://js.sentry-cdn.com/58cc8f6260224318b0e9c5e635d9dbf4.min.js" crossorigin="anonymous" data-lazy="no"></script> <script> // These are the env variables that the frontend needs window.contentfulSpaceId = "zsv3d0ugroxu"; window.CCG_DETAILS_URL = "https://support.atlassian.com/gateway/api/customer-context/customer/details"; 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window.GRAPHQL_URL = "http://graphql-gateway.mesh:20019" window.STATSIG_CLIENT_API_KEY = "659383a9-602f-4a53-a80e-f8882b294b80" window.MICROS_ENVTYPE = "prod" window.CSP_REQUESTS_APP_MANIFEST_URL_BIFROST = "https://csp-mono-repo-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json" window.__APP_INITIAL_STATE__ = /* <sl:translate_generic_json> */ { sl_translate: "title, description, shortDescription, sacHomeDescription, productSupportHomeDescription, sectionOverview, shortTitle, topicTitle, buttonText, linkLabel, productBlurb, tagline, subhead, metaDescription, supportTitle, internalTitle", entry: {"id":"408PTZ09pcUbqXqUoo3Rhr","lastPublished":"2024-11-20T07:28:05.293Z","type":"topicSet","title":"Copy Jira data ","isCACContent":false,"sectionOverview":"<div class=\"adf__content\"><div style=\"position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden\"></div><div style=\"position:absolute;height:0;width:100%\"><object data=\"about:blank\" type=\"text/html\" style=\"position:absolute;height:0;width:100%\" aria-hidden=\"true\" tabindex=\"-1\"></object></div><div class=\"ak-renderer-wrapper sc-dymIpo gEdAYa\"><div></div><div class=\"sc-kXeGPI fIPKnQ\"><div class=\"ak-renderer-document\"><p data-renderer-start-pos=\"0\">Before you start copying Jira data, you may want to understand: </p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"66\"><a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/organization-administration/docs/before-you-start-copying-product-data/\" title=\"https://support.atlassian.com/organization-administration/docs/before-you-start-copying-product-data/\">Permissions you need and other prerequisites</a></p></li><li><p data-renderer-start-pos=\"114\"><a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/organization-administration/docs/what-product-data-is-copied/\" title=\"https://support.atlassian.com/organization-administration/docs/what-product-data-is-copied/\">What product data is copied</a></p></li><li><p data-renderer-start-pos=\"145\"><a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/organization-administration/docs/understand-how-copying-affects-your-billing/\" title=\"https://support.atlassian.com/organization-administration/docs/understand-how-copying-affects-your-billing/\">Understand how copying affects your billing</a></p></li><li><p data-renderer-start-pos=\"192\"><a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/organization-administration/docs/manage-users-and-groups-when-you-copy-product-data/\" title=\"https://support.atlassian.com/organization-administration/docs/manage-users-and-groups-when-you-copy-product-data/\">Manage users and groups when you copy product data</a></p></li><li><p data-renderer-start-pos=\"246\"><a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/organization-administration/docs/privacy-and-data-protection-when-you-copy-product-data/\" title=\"https://support.atlassian.com/organization-administration/docs/privacy-and-data-protection-when-you-copy-product-data/\">Privacy and data protection when you copy product data</a></p></li></ul><div class=\"ak-renderer-extension \" style=\"width:100%\" data-layout=\"default\"><div class=\"ak-renderer-extension-overflow-container\"><div class=\"text-fragment\" data-testid=\"text-fragment\"><div style=\"position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden\"></div><div class=\"ak-renderer-wrapper sc-dymIpo gEdAYa\"><div></div><div class=\"sc-kXeGPI fIPKnQ\"><div class=\"ak-renderer-document\"><p data-renderer-start-pos=\"0\"><span><span><span role=\"presentation\"><span class=\"icon-extension\" data-testid=\"icon\" style=\"white-space:normal\"><span class=\"Icon__IconWrapper-dyhwwi-0 dqqHMN\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><g fill=\"currentColor\" fill-rule=\"evenodd\"><path d=\"M6 14c0-1.105.902-2 2.009-2h7.982c1.11 0 2.009.894 2.009 2.006v4.44c0 3.405-12 3.405-12 0V14z\"/><circle cx=\"12\" cy=\"7\" r=\"4\"/></g></svg></span></span></span></span></span><strong>Who can do this?</strong></p><p data-renderer-start-pos=\"19\">You need to have both permissions:</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"55\">Organization admin </p></li><li><p data-renderer-start-pos=\"78\">Product admin</p></li></ul></div></div></div></div></div></div><p data-renderer-start-pos=\"307\">To copy Jira data, you must first create a copy plan. A copy plan is a collection of projects and related data such as issues, configurations, and settings. You can copy all users or users related to projects you want to copy. Depending on the number of projects you add, the time it takes to copy varies. We recommend that you create multiple plans and copy a small number of projects in each plan to stay within our soft limits. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/organization-administration/docs/soft-limits-for-copying-jira-data/\" title=\"https://support.atlassian.com/organization-administration/docs/soft-limits-for-copying-jira-data/\">More about our soft limit recommendations</a></p><p data-renderer-start-pos=\"781\">To start copying data:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"805\">Go to <a class=\"sc-eIHaNI fVLHZh\" href=\"http://admin.atlassian.com/\" title=\"http://admin.atlassian.com/\">admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos=\"887\">Select <strong>Settings</strong> > <strong>Data management</strong> > <strong>Copy product data</strong>.</p></li><li><p data-renderer-start-pos=\"945\">Select <strong>Create copy plan</strong>.</p></li><li><p data-renderer-start-pos=\"973\">On the <strong>How it works page</strong>, select <strong>Next</strong>.</p></li><li><p data-renderer-start-pos=\"1015\">From the <strong>Select a product </strong>page, select <strong>Jira</strong>.</p></li></ol><h2 id=\"Choose-your-source-and-destination\">Choose your source and destination</h2><p data-renderer-start-pos=\"1101\">You can copy data from one instance of Jira, known as the source, to another instance, known as the destination. The destination can be a new instance of Jira without any data or an instance with existing data.</p><div style=\"background:#EAE6FF\" class=\"ak-editor-panel\" data-panel-type=\"note\"><span style=\"color:#5243AA\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel note\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M8 4h8a2 2 0 0 1 2 2v12a2 2 0 0 1-2 2H8a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2zm1.5 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h5a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-5zm0 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h3a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-3z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p data-renderer-start-pos=\"1313\">The dropdown menus for selecting the source and destination display the Jira instances for which you are an organization admin.</p></div></div><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"1444\">Select the source and destination.</p></li><li><p data-renderer-start-pos=\"1482\">Name your plan. If you create multiple plans, you’ll be able to track the progress of a plan by this name.</p></li><li><p data-renderer-start-pos=\"1592\">Select <strong>Next</strong>.</p></li></ol><h2 id=\"Select-the-projects-you-want-to-copy\">Select the projects you want to copy</h2><p data-renderer-start-pos=\"1648\">We include pages, attachments, and configurations with the projects you select. After you select projects you want to migrate, select <strong>Next</strong>.</p><h2 id=\"Select-data\">Select data</h2><p data-renderer-start-pos=\"1802\">On the<strong> Select data </strong>page, you choose the data you want to copy. You can copy all or parts of the data, along with projects.</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"1926\">In the<strong> users and groups</strong> section, select an option to copy users and groups:</p></li></ol><div class=\"pm-table-container \" data-layout=\"default\" style=\"width:inherit\"><div class=\"pm-table-wrapper\"><table data-number-column=\"false\"><colgroup><col style=\"width:178px\"/><col style=\"width:465px\"/></colgroup><tbody><tr><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)\" data-colwidth=\"210\"><p data-renderer-start-pos=\"2007\"><strong>Option</strong></p></th><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)\" data-colwidth=\"548\"><p data-renderer-start-pos=\"2017\"><strong>Description</strong></p></th></tr><tr><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)\" data-colwidth=\"210\"><p data-renderer-start-pos=\"2034\">Users and groups associated with selected projects</p></th><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"548\"><p data-renderer-start-pos=\"2088\">Copy only users and groups referenced in the projects you added to your plan. This includes users, groups, or roles referenced in standard or custom fields, user-generated content, workflows, and permission schemes.</p></td></tr><tr><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)\" data-colwidth=\"210\"><p data-renderer-start-pos=\"2309\">Users, groups, and members of groups referenced in the selected projects</p></th><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"548\"><p data-renderer-start-pos=\"2385\">Copy users who are not directly referenced in the projects but are members of groups that are referenced in the projects. We will copy all the users and the groups to which they belong.</p></td></tr><tr><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)\" data-colwidth=\"210\"><p data-renderer-start-pos=\"2576\">All users and groups</p></th><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"548\"><p data-renderer-start-pos=\"2600\">Copy all users and groups from your Jira users directory. This includes deleted users who will appear as <em>former</em> users.</p></td></tr></tbody></table></div></div><p data-renderer-start-pos=\"2726\">2. In the <strong>Group memberships</strong> section, select whether to copy users and groups separately or together:</p><div class=\"pm-table-container \" data-layout=\"default\" style=\"width:inherit\"><div class=\"pm-table-wrapper\"><table data-number-column=\"false\"><colgroup><col style=\"width:175px\"/><col style=\"width:469px\"/></colgroup><tbody><tr><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)\" data-colwidth=\"206\"><p data-renderer-start-pos=\"2828\"><strong>Option</strong></p></th><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)\" data-colwidth=\"552\"><p data-renderer-start-pos=\"2838\"><strong>Description</strong></p></th></tr><tr><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)\" data-colwidth=\"206\"><p data-renderer-start-pos=\"2855\">Users and groups separately</p></th><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"552\"><p data-renderer-start-pos=\"2886\">Copy users and groups without adding users to any groups. Users won't have access to any products or projects and won't consume the license.</p><p data-renderer-start-pos=\"3028\">We'll merge groups with the same names. Existing users in the destination may get unwanted permissions. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/organization-administration/docs/understand-how-permissions-can-change-when-copying-groups/\" title=\"https://support.atlassian.com/organization-administration/docs/understand-how-permissions-can-change-when-copying-groups/\">Understand how permissions can change when copying groups</a>.</p></td></tr><tr><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)\" data-colwidth=\"206\"><p data-renderer-start-pos=\"3196\">Users with their groups</p></th><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"552\"><p data-renderer-start-pos=\"3223\">Group membership will be preserved, meaning users will get access to products or projects and be counted towards your license.</p></td></tr></tbody></table></div></div><p data-renderer-start-pos=\"3357\">3. In the <strong>Customers and Organizations</strong> section, select whether to all customers and organizations or only customers related to the selected projects.</p><div class=\"pm-table-container \" data-layout=\"default\" style=\"width:inherit\"><div class=\"pm-table-wrapper\"><table data-number-column=\"false\"><colgroup><col style=\"width:175px\"/><col style=\"width:469px\"/></colgroup><tbody><tr><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)\" data-colwidth=\"206\"><p data-renderer-start-pos=\"3507\"><strong>Option</strong></p></th><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)\" data-colwidth=\"552\"><p data-renderer-start-pos=\"3517\"><strong>Description</strong></p></th></tr><tr><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)\" data-colwidth=\"206\"><p data-renderer-start-pos=\"3534\">Only customers related to the selected projects</p></th><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"552\"><p data-renderer-start-pos=\"3585\">Copy only customers referenced in the projects you added to your plan. This includes customers referenced in the standard and custom field, user-generated content, workflows, and permissions.</p></td></tr><tr><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)\" data-colwidth=\"206\"><p data-renderer-start-pos=\"3782\">All customers</p></th><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"552\"><p data-renderer-start-pos=\"3799\">Copy all active and inactive customers and content associated with deleted customers.</p></td></tr></tbody></table></div></div><p data-renderer-start-pos=\"3892\">4. In the<strong> boards and filters</strong> section, select whether to cross-project boards and filters associated with selected projects, all or none.</p><div class=\"pm-table-container \" data-layout=\"default\" style=\"width:inherit\"><div class=\"pm-table-wrapper\"><table data-number-column=\"false\"><colgroup><col style=\"width:178px\"/><col style=\"width:465px\"/></colgroup><tbody><tr><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)\" data-colwidth=\"210\"><p data-renderer-start-pos=\"4030\"><strong>Option</strong></p></th><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)\" data-colwidth=\"548\"><p data-renderer-start-pos=\"4040\"><strong>Description</strong></p></th></tr><tr><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)\" data-colwidth=\"210\"><p data-renderer-start-pos=\"4057\">Only boards and filters associated with selected projects</p></th><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"548\"><p data-renderer-start-pos=\"4118\">All filters and boards created or shared with the projects you've selected</p></td></tr><tr><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)\" data-colwidth=\"210\"><p data-renderer-start-pos=\"4198\">All cross-project boards and filters</p></th><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"548\"><p data-renderer-start-pos=\"4238\">Single and cross-project boards are created on or shared with the projects you've chosen to copy</p></td></tr><tr><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)\" data-colwidth=\"210\"><p data-renderer-start-pos=\"4340\">Don't copy cross-project boards and filters</p></th><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"548\"><p data-renderer-start-pos=\"4387\">None of the cross-project boards and filters will be included</p></td></tr></tbody></table></div></div><p data-renderer-start-pos=\"4456\">5. Select <strong>Next</strong>.</p><h2 id=\"Validate-data\">Validate data</h2><p data-renderer-start-pos=\"4488\">Before you can start copying, you need to run checks to identify potential problems or unwanted settings. At this step, we create and save the plan, and it’ll appear on the dashboard.</p><p data-renderer-start-pos=\"4673\">We’ve described some of the checks we do below: </p><div class=\"pm-table-container \" data-layout=\"default\" style=\"width:inherit\"><div class=\"pm-table-wrapper\"><table data-number-column=\"false\"><tbody><tr><td rowspan=\"1\" colSpan=\"1\"><p data-renderer-start-pos=\"4723\"><strong>User license on the destination</strong></p></td><td rowspan=\"1\" colSpan=\"1\"><p data-renderer-start-pos=\"4758\">The number of users added to groups after migration should be up to the maximum allowed under the plan you’ve subscribed to on your destination. If you need to increase the user limit, <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-plans/\" title=\"https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-plans/\">upgrade your plan</a>.</p><p data-renderer-start-pos=\"4963\"><span><a href=\"https://support.atlassian.com/organization-administration/docs/copy-users-when-youve-subscribed-to-free-plans/\" data-testid=\"sac-link-extension\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more about how we copy users when you've subscribed to Free plans</a></span></p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\"><p data-renderer-start-pos=\"4970\"><strong>Apps installed on destination</strong></p></td><td rowspan=\"1\" colSpan=\"1\"><p data-renderer-start-pos=\"5003\">We recommend that your destination has the same apps as your source. These apps may either be Marketplace apps or apps you might have built and installed.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\"><p data-renderer-start-pos=\"5163\"><strong>Duplicate projects on the destination</strong></p></td><td rowspan=\"1\" colSpan=\"1\"><p data-renderer-start-pos=\"5204\">We can’t copy projects with the same keys, so you’ll need to remove them from the plan or delete them from the destination. Project keys are case insensitive, so we treat upper- and lower-case letters as being the same.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\"><p data-renderer-start-pos=\"5429\"><strong>Groups with same names on the destination</strong></p></td><td rowspan=\"1\" colSpan=\"1\"><p data-renderer-start-pos=\"5474\">We run this check only if you chose to preserve membership. We’ll check if there are groups with the same names on the destination.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\"><p data-renderer-start-pos=\"5611\"><strong>Projects with public access</strong></p></td><td rowspan=\"1\" colSpan=\"1\"><p data-renderer-start-pos=\"5642\">We copy project permissions as they’re configured on your source. When you make your projects available to anonymous users, this means anyone on the internet will be able to find and access your content. If you don’t want anonymous people to access this data on your destination, <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/migration/docs/check-your-anonymous-access-settings/\" title=\"https://support.atlassian.com/migration/docs/check-your-anonymous-access-settings/\">update the permissions on your source site</a>.</p></td></tr></tbody></table></div></div><div style=\"background:#FFFAE6\" class=\"ak-editor-panel\" data-panel-type=\"warning\"><span style=\"color:#FF991F\" class=\"ak-editor-panel__icon\"><span class=\"sc-bnXvFD jjYaPd\" role=\"img\" aria-label=\"Panel warning\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><g fill-rule=\"evenodd\"><path d=\"M12.938 4.967c-.518-.978-1.36-.974-1.876 0L3.938 18.425c-.518.978-.045 1.771 1.057 1.771h14.01c1.102 0 1.573-.797 1.057-1.771L12.938 4.967z\" fill=\"currentColor\"/><path d=\"M12 15a1 1 0 0 1-1-1V9a1 1 0 0 1 2 0v5a1 1 0 0 1-1 1m0 3a1 1 0 0 1 0-2 1 1 0 0 1 0 2\" fill=\"inherit\"/></g></svg></span></span><div class=\"ak-editor-panel__content\"><p data-renderer-start-pos=\"5973\">When you copy data, we check for common problems, but you may find other problems. If you’re unable to fix any problem, <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/contact/#/\" title=\"https://support.atlassian.com/contact/#/\">contact support</a>.</p></div></div><h3 id=\"Statuses-and-what-they-mean\">Statuses and what they mean</h3><p data-renderer-start-pos=\"6142\">When we finish checking your data, we mark the results with a status, indicating whether any attention is required.</p><div class=\"pm-table-container \" data-layout=\"default\" style=\"width:inherit\"><div class=\"pm-table-wrapper\"><table data-number-column=\"false\"><colgroup><col style=\"width:114px\"/><col style=\"width:529px\"/></colgroup><tbody><tr><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-neutral, #F4F5F7)\" data-colwidth=\"135\"><p data-renderer-start-pos=\"6259\"><strong>Status</strong></p></th><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-neutral, #F4F5F7)\" data-colwidth=\"623\"><p data-renderer-start-pos=\"6269\"><strong>What it means</strong></p></th></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"135\"><p data-renderer-start-pos=\"6288\">Fix</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"623\"><p data-renderer-start-pos=\"6295\">We found problems with users, groups, or a specific project in your copy plan. You’ll need to resolve the error before you can copy data.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"135\"><p data-renderer-start-pos=\"6438\">Check</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"623\"><p data-renderer-start-pos=\"6447\">We found problems with users, groups, or a specific project. You can copy data, but we recommend that you review the warning.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"135\"><p data-renderer-start-pos=\"6578\">Ready</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"623\"><p data-renderer-start-pos=\"6587\">You’re good to go! You have no warnings or problems to resolve, and you can start copying data.</p></td></tr></tbody></table></div></div><p data-renderer-start-pos=\"6690\">Once you’ve fixed all the problems, select <strong>Next</strong>. </p><h2 id=\"Review-your-selections\">Review your selections</h2><p data-renderer-start-pos=\"6765\">The <strong>Review your selections</strong> page allows you to review your copy plan. You can see the number of projects you’ve selected, the total size of attachments, and the estimated time it’ll take to finish copying. Below the summary, you’ll see a breakdown of the projects, users, and groups you’ve selected. </p><p data-renderer-start-pos=\"7066\">When you’re ready to copy data, select <strong>Copy data</strong>. You’ll be redirected to the dashboard where you can track and monitor the progress.</p><h2 id=\"Use-the-dashboard\">Use the dashboard</h2><p data-renderer-start-pos=\"7220\">While you copy data, you can monitor the progress by keeping track of the status of a plan. There are five possible statuses.</p><div class=\"pm-table-container \" data-layout=\"default\" style=\"width:inherit\"><div class=\"pm-table-wrapper\"><table data-number-column=\"false\"><colgroup><col style=\"width:76px\"/><col style=\"width:431px\"/></colgroup><tbody><tr><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-neutral, #F4F5F7)\" data-colwidth=\"90\"><p data-renderer-start-pos=\"7347\"><strong>Status</strong></p></th><th rowspan=\"1\" colSpan=\"1\" style=\"background-color:var(--ds-background-neutral, #F4F5F7)\" data-colwidth=\"508\"><p data-renderer-start-pos=\"7357\"><strong>What it means</strong></p></th></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"90\"><p data-renderer-start-pos=\"7376\">Queued</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"508\"><p data-renderer-start-pos=\"7386\">Data included in this plan is next in queue to be copied.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"90\"><p data-renderer-start-pos=\"7449\">Running</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"508\"><p data-renderer-start-pos=\"7460\">Data included in this plan is currently being copied.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"90\"><p data-renderer-start-pos=\"7519\">Complete</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"508\"><p data-renderer-start-pos=\"7531\">Data included in this plan was successfully copied.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"90\"><p data-renderer-start-pos=\"7588\">Incomplete</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"508\"><p data-renderer-start-pos=\"7602\">Data included in this plan was partially copied. For example, this could mean that 10 out of 15 projects were copied.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"90\"><p data-renderer-start-pos=\"7725\">Failed</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"508\"><p data-renderer-start-pos=\"7735\">Data included in this plan could not be copied.</p></td></tr></tbody></table></div></div><p data-renderer-start-pos=\"7790\">We store data for 14 days from the day a plan is created. After 14 days, the plan expires. The <strong>Expires</strong> column allows you to track the number of days remaining for the plan to expire. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/organization-administration/docs/privacy-and-data-protection-when-you-copy-product-data/\" title=\"https://support.atlassian.com/organization-administration/docs/privacy-and-data-protection-when-you-copy-product-data/\">Learn more about privacy and data protection when you copy product data</a></p><h2 id=\"View-detailed-progress-and-status-of-a-plan\">View detailed progress and status of a plan</h2><p data-renderer-start-pos=\"8091\">When you copy data, you can monitor the progress and view the statuses of users, groups, and projects you’ve included in a plan. You can’t view details of expired plans or plans that have products under an organization for which you don’t have organization admin permissions.</p><p data-renderer-start-pos=\"8368\">There are two ways you can view plan details.</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"8415\">Select the plan name, or</p></li><li><p data-renderer-start-pos=\"8443\">Select <strong>More actions (</strong>•••<strong>)</strong> > <strong>Show details</strong>.</p></li></ul><p data-renderer-start-pos=\"8490\">The plan details include:</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"8517\">Source and the destination URLs.</p></li><li><p data-renderer-start-pos=\"8553\">Summary of the plan that includes the status of the plan, the number of projects you’ve selected, and the total number of issues included with those projects. You can also see details of who created the plan, the time the plan was created, and the time you last validated the data.</p></li><li><p data-renderer-start-pos=\"8838\">Progress and status of users, groups, and projects you’ve selected.</p></li></ul><h2 id=\"After-copying-your-data\">After copying your data</h2><h3 id=\"Onboard-your-users\">Onboard your users</h3><p data-renderer-start-pos=\"8956\">If you chose to add users to the group separately, you’ll need to add users to their relevant groups to give them product access. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/user-management/docs/update-product-access-settings/\" title=\"https://support.atlassian.com/user-management/docs/update-product-access-settings/\">Learn more about giving users product access</a></p><p data-renderer-start-pos=\"9132\">Users won’t get an email notification when they’re copied to another site. When you’re ready, you can invite your users by going to <strong>Administration</strong> > <strong>Users </strong>> <strong>Resend</strong> <strong>invite</strong> from your destination site. Alternatively, you can also give users a link to the destination site and they will be able to log in directly. <a class=\"sc-eIHaNI fVLHZh\" href=\"https://support.atlassian.com/user-management/docs/invite-a-user/\" title=\"https://support.atlassian.com/user-management/docs/invite-a-user/\">Learn more about inviting users</a></p><h3 id=\"Decide-to-keep-or-cancel-your-product-subscription\">Decide to keep or cancel your product subscription</h3><p data-renderer-start-pos=\"9528\">Once you’ve copied your data, we recommend you keep the product for a few months before canceling your subscription. 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class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/delete-an-atlassian-organization/" data-testid="atlas_link">Delete an Atlassian organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/back-up-your-data/" data-testid="atlas_link">Back up your data</a></li><li class="pagetree__item "><a href="/organization-administration/docs/remove-domains-and-products-from-your-organization/" data-testid="atlas_link">Remove domains and products from your organization</a></li><li class="pagetree__item "><a href="/organization-administration/docs/delete-your-organization/" data-testid="atlas_link">Delete your organization</a></li><li class="pagetree__item "><a href="/organization-administration/docs/can-i-restore-an-organization/" data-testid="atlas_link">Can I restore an organization?</a></li></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-products-from-your-atlassian-organization/" data-testid="atlas_link">Manage products from your Atlassian organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/add-a-new-product-to-your-organization/" data-testid="atlas_link">Add a new product to your organization</a></li><li class="pagetree__item "><a href="/organization-administration/docs/set-your-sites-landing-product/" data-testid="atlas_link">Set your site’s landing product</a></li><li class="pagetree__item "><a href="/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/" data-testid="atlas_link">IP addresses and domains for Atlassian cloud products</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/add-custom-email-addresses-for-product-notifications/" data-testid="atlas_link">Add custom email addresses for product notifications</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/what-are-the-benefits-of-dmarc/" data-testid="atlas_link">What are the benefits of DMARC?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/what-are-the-steps-for-setting-up-custom-email-addresses/" data-testid="atlas_link">What are the steps for setting up custom email addresses?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/what-are-the-dns-records-required-for-configuring-dmarc/" data-testid="atlas_link">What are the DNS records required for configuring DMARC?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/add-your-email-domain/" data-testid="atlas_link">Add your email domain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/copy-and-add-dns-records-to-your-domain-provider/" data-testid="atlas_link">Copy and add DNS records to your domain provider</a></li><li class="pagetree__item "><a href="/organization-administration/docs/add-email-addresses-for-your-domain/" data-testid="atlas_link">Add email addresses for your domain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/remove-an-email-domain/" data-testid="atlas_link">Remove an email domain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/remove-an-email-address-for-your-domain/" data-testid="atlas_link">Remove an email address for your domain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/make-an-email-address-unavailable-in-a-product/" data-testid="atlas_link">Make an email address unavailable in a product</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/update-your-product-and-site-url/" data-testid="atlas_link">Update your product and site URL</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/can-i-change-the-url-used-to-access-a-product/" data-testid="atlas_link">Can I update the URL used to access a product?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/update-a-product-url/" data-testid="atlas_link">Update a product URL subdomain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/does-updating-a-products-url-impact-its-installed-apps/" data-testid="atlas_link">Does updating a product's URL impact its apps?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/add-a-custom-domain/" data-testid="atlas_link">Add a custom domain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/remove-or-deactivate-a-custom-domain/" data-testid="atlas_link">Remove or deactivate a custom domain</a></li><li class="pagetree__item "><a href="/organization-administration/docs/troubleshoot-custom-domains/" data-testid="atlas_link">Troubleshoot custom domains</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/should-i-merge-my-atlassian-organizations/" data-testid="atlas_link">Can I merge my Atlassian organizations?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/transfer-products-to-another-organization/" data-testid="atlas_link">Transfer all products to another organization</a></li><li class="pagetree__item "><a href="/organization-administration/docs/migrate-from-jira-work-management-to-jira/" data-testid="atlas_link">Migrate from Jira Work Management to Jira</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-product-changes-from-an-atlassian-organization/" data-testid="atlas_link">Manage product changes from an Atlassian organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/manage-product-release-tracks/" data-testid="atlas_link">Manage product release tracks</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-atlassian-product-sandboxes/" data-testid="atlas_link">Manage Atlassian product sandboxes</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/what-are-sandboxes/" data-testid="atlas_link">What are sandboxes?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/create-a-sandbox/" data-testid="atlas_link">Create a sandbox</a></li><li class="pagetree__item "><a href="/organization-administration/docs/copy-production-data-to-sandbox/" data-testid="atlas_link">Copy production data to sandbox</a></li><li class="pagetree__item "><a href="/organization-administration/docs/what-data-is-copied-to-sandboxes/" data-testid="atlas_link">What data is copied to sandboxes</a></li><li class="pagetree__item "><a href="/organization-administration/docs/view-latest-sandbox-update/" data-testid="atlas_link">View latest sandbox update</a></li><li class="pagetree__item "><a href="/organization-administration/docs/update-a-sandbox-url/" data-testid="atlas_link">Update a sandbox URL</a></li><li class="pagetree__item "><a href="/organization-administration/docs/grant-access-to-a-sandbox/" data-testid="atlas_link">Grant access to a sandbox</a></li><li class="pagetree__item "><a href="/organization-administration/docs/delete-a-sandbox/" data-testid="atlas_link">Delete a sandbox</a></li><li class="pagetree__item "><a href="/organization-administration/docs/restore-a-sandbox/" data-testid="atlas_link">Restore a sandbox</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-apps-for-sandboxes/" data-testid="atlas_link">Manage apps for sandboxes</a></li><li class="pagetree__item "><a href="/organization-administration/docs/jira-family-and-sandboxes/" data-testid="atlas_link">Jira family and sandboxes</a></li><li class="pagetree__item "><a href="/organization-administration/docs/invalid-or-missing-filters-for-sandbox/" data-testid="atlas_link">Invalid or missing filters for Sandbox</a></li><li class="pagetree__item "><a href="/organization-administration/docs/sandbox-data-copy-and-data-protection/" data-testid="atlas_link">Sandbox data copy and data protection</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/keep-track-of-maintenance-windows/" data-testid="atlas_link">Keep track of maintenance windows</a></li><li class="pagetree__item "><a href="/organization-administration/docs/keep-up-with-atlassian-changes-to-products/" data-testid="atlas_link">Keep up with Atlassian changes to products</a></li><li class="pagetree__item "><a href="/organization-administration/docs/defer-atlassian-changes-rolling-out-to-your-products/" data-testid="atlas_link">Defer Atlassian changes rolling out to your products</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-atlassian-experiments/" data-testid="atlas_link">Manage Atlassian experiments</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/connect-to-self-managed-products-with-application-tunnels/" data-testid="atlas_link">Connect to self-managed products with application tunnels</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/what-are-application-tunnels/" data-testid="atlas_link">What are application tunnels?</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/configure-application-tunnels/" data-testid="atlas_link">Configure application tunnels</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/install-application-tunnels-from-atlassian-marketplace/" data-testid="atlas_link">Install application tunnels from Atlassian Marketplace</a></li><li class="pagetree__item "><a href="/organization-administration/docs/configure-required-connections-and-upstream-ports/" data-testid="atlas_link">Configure required connections and upstream ports</a></li><li class="pagetree__item "><a href="/organization-administration/docs/create-an-application-tunnel-to-your-self-managed-instance/" data-testid="atlas_link">Create an application tunnel to your self-managed instance</a></li><li class="pagetree__item "><a href="/organization-administration/docs/create-a-tunneled-application-link/" data-testid="atlas_link">Create a tunneled application link</a></li><li class="pagetree__item "><a href="/organization-administration/docs/view-cloud-products-that-use-the-tunnel/" data-testid="atlas_link">View cloud products that use the tunnel</a></li><li class="pagetree__item "><a href="/organization-administration/docs/troubleshoot-application-tunnels/" data-testid="atlas_link">Troubleshoot application tunnels</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/application-tunnel-security/" data-testid="atlas_link">Application tunnel security</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/security-overview-of-application-tunnels/" data-testid="atlas_link">Security overview of application tunnels</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-is-data-encrypted-in-application-tunnels/" data-testid="atlas_link">How is data encrypted in application tunnels?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-is-application-tunnel-access-controlled/" data-testid="atlas_link">How is application tunnel access controlled?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-is-product-access-controlled/" data-testid="atlas_link">How is product access controlled?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/regenerate-the-security-key-of-an-existing-tunnel/" data-testid="atlas_link">Regenerate the security key of an existing tunnel</a></li><li class="pagetree__item "><a href="/organization-administration/docs/set-up-automatic-key-rotation/" data-testid="atlas_link">Set up automatic key rotation</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-are-app-tunnels-different-from-opening-the-firewall/" data-testid="atlas_link">How are app tunnels different from opening the firewall?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-can-you-track-traffic-coming-through-an-app-tunnel/" data-testid="atlas_link">How can you track traffic coming through an app tunnel?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-do-you-prevent-attackers-from-connecting-to-a-tunnel/" data-testid="atlas_link">How do you prevent attackers from connecting to a tunnel?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/what-data-can-atlassian-cloud-retrieve-through-a-tunnel/" data-testid="atlas_link">What data can Atlassian Cloud retrieve through a tunnel?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/whats-the-purpose-of-the-security-key/" data-testid="atlas_link">What's the purpose of the security key?</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/available-statuses-for-application-tunnels/" data-testid="atlas_link">Available statuses for application tunnels</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/control-your-shadow-it-footprint/" data-testid="atlas_link">Control your shadow IT footprint</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/what-is-the-impact-of-shadow-it-on-my-organization/" data-testid="atlas_link">What is the impact of shadow IT on my organization?</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/discover-products-your-users-administer/" data-testid="atlas_link">Discover products your users administer</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/how-to-work-with-admins-of-discovered-products/" data-testid="atlas_link">What are my options for discovered products?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/review-discovered-products/" data-testid="atlas_link">Review discovered products</a></li><li class="pagetree__item "><a href="/organization-administration/docs/review-emails-about-discovered-products/" data-testid="atlas_link">Review emails about discovered products</a></li><li class="pagetree__item "><a href="/organization-administration/docs/export-a-list-of-discovered-products/" data-testid="atlas_link">Export a list of discovered products</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-your-users-requests-for-products/" data-testid="atlas_link">Manage your users' requests for products</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/update-product-request-settings/" data-testid="atlas_link">Update product request settings</a></li><li class="pagetree__item "><a href="/organization-administration/docs/review-product-requests/" data-testid="atlas_link">Review product requests</a></li><li class="pagetree__item "><a href="/organization-administration/docs/why-can-users-create-products-when-requests-are-required/" data-testid="atlas_link">Why can users create products when requests are required?</a></li></ul></li></ul></li><li class="pagetree__item pagetree__item--current-child-list"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded" role="button" tabindex="0" aria-expanded="true" aria-label="collapse page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/copy-product-data/" data-testid="atlas_link">Copy data from one instance of a cloud product to another</a><ul class="pagetree__list false"><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/before-you-start-copying-product-data/" data-testid="atlas_link">Before you start copying product data</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/understand-how-copying-affects-your-billing/" data-testid="atlas_link">Understand how copying affects your billing</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/what-product-data-is-copied/" data-testid="atlas_link">What product data is copied</a></li><li class="pagetree__item pagetree__item--current-item"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded pagetree__expander--current" role="button" tabindex="-1" aria-expanded="true" aria-label=""><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><circle cx="12" cy="12" r="5" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/copy-jira-data/" data-testid="atlas_link">Copy Jira data </a><ul class="pagetree__list false"></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/copy-confluence-data/" data-testid="atlas_link">Copy Confluence data</a><ul class="pagetree__list false" style="display:none"></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-users-and-groups-when-you-copy-product-data/" data-testid="atlas_link">Manage users and groups when you copy product data</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/copy-users-when-youve-subscribed-to-free-plans/" data-testid="atlas_link">Copy users when you've subscribed to Free plans</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-blocklisted-groups-and-their-users/" data-testid="atlas_link">Manage blocklisted groups and their users</a></li><li class="pagetree__item "><a href="/organization-administration/docs/understand-how-permissions-can-change-when-copying-groups/" data-testid="atlas_link">Understand how permissions can change when copying groups</a></li><li class="pagetree__item "><a href="/organization-administration/docs/list-of-confluence-users-we-copy/" data-testid="atlas_link">Users we move when you copy only users related to spaces you select</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/copy-jira-service-management-customers-and-organizations/" data-testid="atlas_link">Copy Jira Service Management customers and organizations</a></li><li class="pagetree__item "><a href="/organization-administration/docs/soft-limits-for-copying-jira-data/" data-testid="atlas_link">Soft limits for copying Jira data</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/troubleshoot-issues-with-copying-product-data/" data-testid="atlas_link">Troubleshoot issues with copying product data</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/copy-customers-with-mismatched-account-types/" data-testid="atlas_link">Copy customers with mismatched account types</a></li><li class="pagetree__item "><a href="/organization-administration/docs/invalid-or-missing-board-filters/" data-testid="atlas_link">Invalid or missing board filters</a></li><li class="pagetree__item "><a href="/organization-administration/docs/remove-duplicate-customer-organizations-when-copying-product-data/" data-testid="atlas_link">Remove duplicate customer organizations when copying product data</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-story-and-epic-issue-types-during-copy-product-data/" data-testid="atlas_link">Manage Story and Epic issue types when copying product data</a></li><li class="pagetree__item "><a href="/organization-administration/docs/resolve-broken-links-after-copying-confluence-data/" data-testid="atlas_link">Resolve broken links after copying Confluence data</a></li><li class="pagetree__item "><a href="/organization-administration/docs/resolve-duplicate-spaces-when-copying-confluence-data/" data-testid="atlas_link">Resolve duplicate spaces when copying Confluence data</a></li><li class="pagetree__item "><a href="/organization-administration/docs/resolve-issue-and-page-links-after-copying-jira-cloud-data/" data-testid="atlas_link">Resolve issue and page links after copying Jira Cloud data</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/privacy-and-data-protection-when-you-copy-product-data/" data-testid="atlas_link">Privacy and data protection when you copy product data</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-data-is-linked-between-instances/" data-testid="atlas_link">How data is linked between instances</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-boards-and-filters-when-you-copy-product-data/" data-testid="atlas_link">Manage boards and filters when you copy product data</a><ul class="pagetree__list false" style="display:none"></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-plans-in-jira-when-you-copy-product-data/" data-testid="atlas_link">Manage plans in Jira when you copy product data</a><ul class="pagetree__list false" style="display:none"></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/reports-and-how-to-access-them/" data-testid="atlas_link">Reports and how to access them</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-atlassian-products-for-hipaa/" data-testid="atlas_link">Manage Atlassian products for HIPAA </a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/understand-hipaa-compliance-for-atlassian-products/" data-testid="atlas_link">Understand HIPAA compliance for Atlassian products</a></li><li class="pagetree__item "><a href="/organization-administration/docs/sign-a-business-associate-agreement-baa/" data-testid="atlas_link">Sign a Business Associate Agreement (BAA)</a></li><li class="pagetree__item "><a href="/organization-administration/docs/tag-products-to-enable-hipaa/" data-testid="atlas_link">Tag products to enable HIPAA</a></li><li class="pagetree__item "><a href="/organization-administration/docs/the-hipaa-implementation-guide/" data-testid="atlas_link">The HIPAA Implementation Guide</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-backup-and-restore-for-atlassian-products/" data-testid="atlas_link">Manage backup and restore for Atlassian products</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/what-is-the-backup-and-restore-solution/" data-testid="atlas_link">What is the backup and restore solution?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/create-a-backup-policy-and-run-backups/" data-testid="atlas_link">Create a backup policy and run backups</a></li><li class="pagetree__item "><a href="/organization-administration/docs/what-data-is-backed-up-and-restored/" data-testid="atlas_link">What data is backed up and restored</a></li><li class="pagetree__item "><a href="/organization-administration/docs/backup-and-restore-limitations/" data-testid="atlas_link">Backup and restore limitations</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-backup-and-restore-with-sharding/" data-testid="atlas_link">Manage backup and restore with sharding </a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-backup-policies/" data-testid="atlas_link">Manage backup policies</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/create-a-backup-policy/" data-testid="atlas_link">Create a backup policy</a></li><li class="pagetree__item "><a href="/organization-administration/docs/run-a-backup/" data-testid="atlas_link">Run a backup</a></li><li class="pagetree__item "><a href="/organization-administration/docs/export-backups-to-external-cloud-storages/" data-testid="atlas_link">Export backups to external cloud storages</a></li><li class="pagetree__item "><a href="/organization-administration/docs/view-backup-policy-details/" data-testid="atlas_link">View backup policy details</a></li><li class="pagetree__item "><a href="/organization-administration/docs/view-backup-details/" data-testid="atlas_link">View backup details</a></li><li class="pagetree__item "><a href="/organization-administration/docs/edit-a-backup-policy/" data-testid="atlas_link">Edit a backup policy</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-external-cloud-storages/" data-testid="atlas_link">Manage external cloud storages</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/connect-an-amazon-s3-storage/" data-testid="atlas_link">Connect an Amazon S3 storage</a></li></ul></li><li class="pagetree__item "><a href="/organization-administration/docs/privacy-and-data-protection-when-you-back-up-and-restore-atlassian-data/" data-testid="atlas_link">Privacy and data protection when you back up and restore Atlassian data</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/restore-product-data-from-a-backup/" data-testid="atlas_link">Restore product data from backup</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/restore-backup-from-the-internal-atlassian-storage/" data-testid="atlas_link">Restore backup from the internal Atlassian storage</a></li><li class="pagetree__item "><a href="/organization-administration/docs/restore-from-your-amazon-s3-storage/" data-testid="atlas_link">Restore from your Amazon S3 storage</a></li></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/enterprise-plans/" data-testid="atlas_link">Manage your Enterprise plan</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/get-started-with-your-enterprise-plan/" data-testid="atlas_link">Get started with your Enterprise plan</a></li><li class="pagetree__item "><a href="/organization-administration/docs/what-is-an-enterprise-plan/" data-testid="atlas_link">What is an Enterprise plan?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/get-a-quote-for-an-enterprise-plan/" data-testid="atlas_link">Get a quote for an Enterprise plan</a></li><li class="pagetree__item "><a href="/organization-administration/docs/do-multiple-instances-affect-app-costs-in-enterprise-plans/" data-testid="atlas_link">Do multiple instances affect app costs in Enterprise plans?</a></li><li class="pagetree__item "><a href="/organization-administration/docs/add-or-remove-products-from-your-enterprise-plan/" data-testid="atlas_link">Add or remove products from your Enterprise plan</a></li><li class="pagetree__item "><a href="/organization-administration/docs/add-and-remove-apps-from-your-enterprise-plan/" data-testid="atlas_link">Add and remove apps from products in your Enterprise plan</a></li><li class="pagetree__item "><a href="/organization-administration/docs/monitor-your-enterprise-user-counts/" data-testid="atlas_link">Monitor your Enterprise user counts</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/report-and-track-data-across-your-organization/" data-testid="atlas_link">Report and track data across your organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/gain-insights-into-product-usage-and-security-practices/" data-testid="atlas_link">Gain insights into product usage and security practices</a></li><li class="pagetree__item "><a href="/organization-administration/docs/track-storage-and-move-data-across-products/" data-testid="atlas_link">Track storage and move data across products</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/export-user-accounts/" data-testid="atlas_link">Export user accounts</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/export-users-from-a-site/" data-testid="atlas_link">Export users from a site</a></li><li class="pagetree__item "><a href="/organization-administration/docs/export-managed-accounts/" data-testid="atlas_link">Export managed accounts</a></li><li class="pagetree__item "><a href="/organization-administration/docs/export-members-from-authentication-policies/" data-testid="atlas_link">Export members from authentication policies</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/track-user-api-token-usage-in-your-organization/" data-testid="atlas_link">Track user API tokens in your organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/understand-user-api-tokens/" data-testid="atlas_link">Understand user API tokens</a></li><li class="pagetree__item "><a href="/organization-administration/docs/view-user-api-tokens/" data-testid="atlas_link">View user API tokens</a></li><li class="pagetree__item "><a href="/organization-administration/docs/revoke-user-api-tokens/" data-testid="atlas_link">Revoke user API tokens</a></li></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/use-ai-in-your-organization/" data-testid="atlas_link">Use AI in your organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/administer-atlassian-rovo-for-your-organization/" data-testid="atlas_link">Administer Atlassian Rovo for your organization</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/activate-or-deactivate-rovo-on-your-site/" data-testid="atlas_link">Activate or deactivate Rovo</a></li><li class="pagetree__item "><a href="/organization-administration/docs/add-or-edit-rovo-search-bookmarks/" data-testid="atlas_link">Add or edit Rovo Search bookmarks</a></li><li class="pagetree__item "><a href="/organization-administration/docs/test-drive-rovo-with-your-organization/" data-testid="atlas_link">Test drive Rovo with your organization</a></li><li class="pagetree__item "><a href="/organization-administration/docs/how-to-tell-your-organization-about-rovo/" data-testid="atlas_link">How to tell your organization about Rovo</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/manage-rovo-connectors/" data-testid="atlas_link">Manage Rovo connectors</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/connect-custom-website-to-rovo/" data-testid="atlas_link">Connect custom website to Rovo</a></li><li class="pagetree__item "><a href="/organization-administration/docs/connect-github-to-rovo/" data-testid="atlas_link">Connect Github to Rovo</a></li><li class="pagetree__item "><a href="/organization-administration/docs/connect-google-drive-to-rovo/" data-testid="atlas_link">Connect Google Drive to Rovo</a></li><li class="pagetree__item "><a href="/organization-administration/docs/connect-microsoft-teams-to-rovo/" data-testid="atlas_link">Connect Microsoft Teams to Rovo</a></li><li class="pagetree__item "><a href="/organization-administration/docs/connect-sharepoint-to-rovo/" data-testid="atlas_link">Connect SharePoint to Rovo</a></li><li class="pagetree__item "><a href="/organization-administration/docs/connect-slack-to-rovo/" data-testid="atlas_link">Connect Slack to Rovo</a></li><li class="pagetree__item "><a href="/organization-administration/docs/manage-connector-details/" data-testid="atlas_link">Manage connector details</a></li><li class="pagetree__item "><a href="/organization-administration/docs/disconnect-a-product-from-rovo/" data-testid="atlas_link">Disconnect a product from Rovo</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/what-is-atlassian-intelligence/" data-testid="atlas_link">What is Atlassian Intelligence?</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/usage-limits-in-atlassian-intelligence/" data-testid="atlas_link">What are Atlassian Intelligence usage limits?</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/get-started-with-atlassian-intelligence-guide/" data-testid="atlas_link">Guide: Get started with Atlassian Intelligence</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/how-to-use-atlassian-intelligence-in-your-tools/" data-testid="atlas_link">Using Atlassian Intelligence in your products</a></li><li class="pagetree__item "><a href="/organization-administration/docs/overview-of-atlassian-intelligence-features/" data-testid="atlas_link">Overview of Atlassian Intelligence features</a></li><li class="pagetree__item "><a href="/organization-administration/docs/best-practices-for-atlassian-intelligence/" data-testid="atlas_link">Best practices for Atlassian Intelligence</a></li><li class="pagetree__item "><a href="/organization-administration/docs/activate-atlassian-intelligence-for-products/" data-testid="atlas_link">Activate Atlassian Intelligence for products</a></li><li class="pagetree__item "><a href="/organization-administration/docs/troubleshoot-atlassian-intelligence/" data-testid="atlas_link">Troubleshoot Atlassian Intelligence</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/organization-administration/docs/understand-atlassian-intelligence-features-in-products/" data-testid="atlas_link">Explore Atlassian Intelligence features</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/organization-administration/docs/atlassian-intelligence-features-in-jira-software/" data-testid="atlas_link">Atlassian Intelligence features in Jira</a></li><li class="pagetree__item "><a href="/organization-administration/docs/atlassian-intelligence-features-in-confluence/" data-testid="atlas_link">Atlassian Intelligence features in Confluence</a></li><li class="pagetree__item "><a href="/organization-administration/docs/atlassian-intelligence-features-in-jira-service-management/" data-testid="atlas_link">Atlassian Intelligence features in Jira Service Management</a></li><li class="pagetree__item "><a href="/organization-administration/docs/atlassian-intelligence-features-in-bitbucket/" data-testid="atlas_link">Atlassian Intelligence features in Bitbucket</a></li><li class="pagetree__item "><a href="/organization-administration/docs/atlassian-intelligence-features-in-trello/" data-testid="atlas_link">Atlassian Intelligence features in Trello</a></li><li class="pagetree__item "><a href="/organization-administration/docs/atlassian-intelligence-features-in-atlassian-analytics/" data-testid="atlas_link">Atlassian Intelligence features in Atlassian Analytics</a></li><li class="pagetree__item "><a href="/organization-administration/docs/atlassian-intelligence-features-in-jira-product-discovery/" data-testid="atlas_link">Atlassian Intelligence features in Jira Product Discovery</a></li></ul></li></ul></li></ul></div></div></aside><main class="topic-set__container"><div class="topic-set__sub-header"><div class="breadcrumbs-wrapper" data-testid="breadcrumbs"><div class="BreadcrumbsContainer-tgj96-0 eiYreW"><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Atlassian Support</span></span></a><div class="Separator-c8t0qf-0 kSIZGq">/</div></div><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/organization-administration/resources/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Organization administration Resources</span></span></a><div class="Separator-c8t0qf-0 kSIZGq">/</div></div><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/organization-administration/docs/copy-product-data/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Copy data from one instance of a cloud product to another</span></span></a></div></div></div></div><div class="topic-set__sub-content margin-top-medium" id="maincontent"><div class="title margin-bottom-medium"><h1>Copy Jira data </h1></div><div class="topic-set__body" data-testid="topic_set_body"><div><div class="adf__content"><div style="position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden"></div><div style="position:absolute;height:0;width:100%"><object data="about:blank" type="text/html" style="position:absolute;height:0;width:100%" aria-hidden="true" tabindex="-1"></object></div><div class="ak-renderer-wrapper sc-dymIpo gEdAYa"><div></div><div class="sc-kXeGPI fIPKnQ"><div class="ak-renderer-document"><p data-renderer-start-pos="0">Before you start copying Jira data, you may want to understand: </p><ul class="ak-ul"><li><p data-renderer-start-pos="66"><a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/organization-administration/docs/before-you-start-copying-product-data/" title="https://support.atlassian.com/organization-administration/docs/before-you-start-copying-product-data/">Permissions you need and other prerequisites</a></p></li><li><p data-renderer-start-pos="114"><a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/organization-administration/docs/what-product-data-is-copied/" title="https://support.atlassian.com/organization-administration/docs/what-product-data-is-copied/">What product data is copied</a></p></li><li><p data-renderer-start-pos="145"><a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/organization-administration/docs/understand-how-copying-affects-your-billing/" title="https://support.atlassian.com/organization-administration/docs/understand-how-copying-affects-your-billing/">Understand how copying affects your billing</a></p></li><li><p data-renderer-start-pos="192"><a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/organization-administration/docs/manage-users-and-groups-when-you-copy-product-data/" title="https://support.atlassian.com/organization-administration/docs/manage-users-and-groups-when-you-copy-product-data/">Manage users and groups when you copy product data</a></p></li><li><p data-renderer-start-pos="246"><a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/organization-administration/docs/privacy-and-data-protection-when-you-copy-product-data/" title="https://support.atlassian.com/organization-administration/docs/privacy-and-data-protection-when-you-copy-product-data/">Privacy and data protection when you copy product data</a></p></li></ul><div class="ak-renderer-extension " style="width:100%" data-layout="default"><div class="ak-renderer-extension-overflow-container"><div class="text-fragment" data-testid="text-fragment"><div style="position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden"></div><div class="ak-renderer-wrapper sc-dymIpo gEdAYa"><div></div><div class="sc-kXeGPI fIPKnQ"><div class="ak-renderer-document"><p data-renderer-start-pos="0"><span><span><span role="presentation"><span class="icon-extension" data-testid="icon" style="white-space:normal"><span class="Icon__IconWrapper-dyhwwi-0 dqqHMN"><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M6 14c0-1.105.902-2 2.009-2h7.982c1.11 0 2.009.894 2.009 2.006v4.44c0 3.405-12 3.405-12 0V14z"/><circle cx="12" cy="7" r="4"/></g></svg></span></span></span></span></span><strong>Who can do this?</strong></p><p data-renderer-start-pos="19">You need to have both permissions:</p><ul class="ak-ul"><li><p data-renderer-start-pos="55">Organization admin </p></li><li><p data-renderer-start-pos="78">Product admin</p></li></ul></div></div></div></div></div></div><p data-renderer-start-pos="307">To copy Jira data, you must first create a copy plan. A copy plan is a collection of projects and related data such as issues, configurations, and settings. You can copy all users or users related to projects you want to copy. Depending on the number of projects you add, the time it takes to copy varies. We recommend that you create multiple plans and copy a small number of projects in each plan to stay within our soft limits. <a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/organization-administration/docs/soft-limits-for-copying-jira-data/" title="https://support.atlassian.com/organization-administration/docs/soft-limits-for-copying-jira-data/">More about our soft limit recommendations</a></p><p data-renderer-start-pos="781">To start copying data:</p><ol class="ak-ol"><li><p data-renderer-start-pos="805">Go to <a class="sc-eIHaNI fVLHZh" href="http://admin.atlassian.com/" title="http://admin.atlassian.com/">admin.atlassian.com</a>. Select your organization if you have more than one.</p></li><li><p data-renderer-start-pos="887">Select <strong>Settings</strong> > <strong>Data management</strong> > <strong>Copy product data</strong>.</p></li><li><p data-renderer-start-pos="945">Select <strong>Create copy plan</strong>.</p></li><li><p data-renderer-start-pos="973">On the <strong>How it works page</strong>, select <strong>Next</strong>.</p></li><li><p data-renderer-start-pos="1015">From the <strong>Select a product </strong>page, select <strong>Jira</strong>.</p></li></ol><h2 id="Choose-your-source-and-destination">Choose your source and destination</h2><p data-renderer-start-pos="1101">You can copy data from one instance of Jira, known as the source, to another instance, known as the destination. The destination can be a new instance of Jira without any data or an instance with existing data.</p><div style="background:#EAE6FF" class="ak-editor-panel" data-panel-type="note"><span style="color:#5243AA" class="ak-editor-panel__icon"><span class="sc-bnXvFD jjYaPd" role="img" aria-label="Panel note"><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M8 4h8a2 2 0 0 1 2 2v12a2 2 0 0 1-2 2H8a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2zm1.5 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h5a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-5zm0 4a.5.5 0 0 0-.5.5v1a.5.5 0 0 0 .5.5h3a.5.5 0 0 0 .5-.5v-1a.5.5 0 0 0-.5-.5h-3z" fill="currentColor" fill-rule="evenodd"/></svg></span></span><div class="ak-editor-panel__content"><p data-renderer-start-pos="1313">The dropdown menus for selecting the source and destination display the Jira instances for which you are an organization admin.</p></div></div><ol class="ak-ol"><li><p data-renderer-start-pos="1444">Select the source and destination.</p></li><li><p data-renderer-start-pos="1482">Name your plan. If you create multiple plans, you’ll be able to track the progress of a plan by this name.</p></li><li><p data-renderer-start-pos="1592">Select <strong>Next</strong>.</p></li></ol><h2 id="Select-the-projects-you-want-to-copy">Select the projects you want to copy</h2><p data-renderer-start-pos="1648">We include pages, attachments, and configurations with the projects you select. After you select projects you want to migrate, select <strong>Next</strong>.</p><h2 id="Select-data">Select data</h2><p data-renderer-start-pos="1802">On the<strong> Select data </strong>page, you choose the data you want to copy. You can copy all or parts of the data, along with projects.</p><ol class="ak-ol"><li><p data-renderer-start-pos="1926">In the<strong> users and groups</strong> section, select an option to copy users and groups:</p></li></ol><div class="pm-table-container " data-layout="default" style="width:inherit"><div class="pm-table-wrapper"><table data-number-column="false"><colgroup><col style="width:178px"/><col style="width:465px"/></colgroup><tbody><tr><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)" data-colwidth="210"><p data-renderer-start-pos="2007"><strong>Option</strong></p></th><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)" data-colwidth="548"><p data-renderer-start-pos="2017"><strong>Description</strong></p></th></tr><tr><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)" data-colwidth="210"><p data-renderer-start-pos="2034">Users and groups associated with selected projects</p></th><td rowspan="1" colSpan="1" data-colwidth="548"><p data-renderer-start-pos="2088">Copy only users and groups referenced in the projects you added to your plan. This includes users, groups, or roles referenced in standard or custom fields, user-generated content, workflows, and permission schemes.</p></td></tr><tr><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)" data-colwidth="210"><p data-renderer-start-pos="2309">Users, groups, and members of groups referenced in the selected projects</p></th><td rowspan="1" colSpan="1" data-colwidth="548"><p data-renderer-start-pos="2385">Copy users who are not directly referenced in the projects but are members of groups that are referenced in the projects. We will copy all the users and the groups to which they belong.</p></td></tr><tr><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)" data-colwidth="210"><p data-renderer-start-pos="2576">All users and groups</p></th><td rowspan="1" colSpan="1" data-colwidth="548"><p data-renderer-start-pos="2600">Copy all users and groups from your Jira users directory. This includes deleted users who will appear as <em>former</em> users.</p></td></tr></tbody></table></div></div><p data-renderer-start-pos="2726">2. In the <strong>Group memberships</strong> section, select whether to copy users and groups separately or together:</p><div class="pm-table-container " data-layout="default" style="width:inherit"><div class="pm-table-wrapper"><table data-number-column="false"><colgroup><col style="width:175px"/><col style="width:469px"/></colgroup><tbody><tr><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)" data-colwidth="206"><p data-renderer-start-pos="2828"><strong>Option</strong></p></th><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)" data-colwidth="552"><p data-renderer-start-pos="2838"><strong>Description</strong></p></th></tr><tr><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)" data-colwidth="206"><p data-renderer-start-pos="2855">Users and groups separately</p></th><td rowspan="1" colSpan="1" data-colwidth="552"><p data-renderer-start-pos="2886">Copy users and groups without adding users to any groups. Users won't have access to any products or projects and won't consume the license.</p><p data-renderer-start-pos="3028">We'll merge groups with the same names. Existing users in the destination may get unwanted permissions. <a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/organization-administration/docs/understand-how-permissions-can-change-when-copying-groups/" title="https://support.atlassian.com/organization-administration/docs/understand-how-permissions-can-change-when-copying-groups/">Understand how permissions can change when copying groups</a>.</p></td></tr><tr><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)" data-colwidth="206"><p data-renderer-start-pos="3196">Users with their groups</p></th><td rowspan="1" colSpan="1" data-colwidth="552"><p data-renderer-start-pos="3223">Group membership will be preserved, meaning users will get access to products or projects and be counted towards your license.</p></td></tr></tbody></table></div></div><p data-renderer-start-pos="3357">3. In the <strong>Customers and Organizations</strong> section, select whether to all customers and organizations or only customers related to the selected projects.</p><div class="pm-table-container " data-layout="default" style="width:inherit"><div class="pm-table-wrapper"><table data-number-column="false"><colgroup><col style="width:175px"/><col style="width:469px"/></colgroup><tbody><tr><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)" data-colwidth="206"><p data-renderer-start-pos="3507"><strong>Option</strong></p></th><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)" data-colwidth="552"><p data-renderer-start-pos="3517"><strong>Description</strong></p></th></tr><tr><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)" data-colwidth="206"><p data-renderer-start-pos="3534">Only customers related to the selected projects</p></th><td rowspan="1" colSpan="1" data-colwidth="552"><p data-renderer-start-pos="3585">Copy only customers referenced in the projects you added to your plan. This includes customers referenced in the standard and custom field, user-generated content, workflows, and permissions.</p></td></tr><tr><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)" data-colwidth="206"><p data-renderer-start-pos="3782">All customers</p></th><td rowspan="1" colSpan="1" data-colwidth="552"><p data-renderer-start-pos="3799">Copy all active and inactive customers and content associated with deleted customers.</p></td></tr></tbody></table></div></div><p data-renderer-start-pos="3892">4. In the<strong> boards and filters</strong> section, select whether to cross-project boards and filters associated with selected projects, all or none.</p><div class="pm-table-container " data-layout="default" style="width:inherit"><div class="pm-table-wrapper"><table data-number-column="false"><colgroup><col style="width:178px"/><col style="width:465px"/></colgroup><tbody><tr><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)" data-colwidth="210"><p data-renderer-start-pos="4030"><strong>Option</strong></p></th><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)" data-colwidth="548"><p data-renderer-start-pos="4040"><strong>Description</strong></p></th></tr><tr><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)" data-colwidth="210"><p data-renderer-start-pos="4057">Only boards and filters associated with selected projects</p></th><td rowspan="1" colSpan="1" data-colwidth="548"><p data-renderer-start-pos="4118">All filters and boards created or shared with the projects you've selected</p></td></tr><tr><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)" data-colwidth="210"><p data-renderer-start-pos="4198">All cross-project boards and filters</p></th><td rowspan="1" colSpan="1" data-colwidth="548"><p data-renderer-start-pos="4238">Single and cross-project boards are created on or shared with the projects you've chosen to copy</p></td></tr><tr><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-accent-gray-subtlest, #F4F5F7)" data-colwidth="210"><p data-renderer-start-pos="4340">Don't copy cross-project boards and filters</p></th><td rowspan="1" colSpan="1" data-colwidth="548"><p data-renderer-start-pos="4387">None of the cross-project boards and filters will be included</p></td></tr></tbody></table></div></div><p data-renderer-start-pos="4456">5. Select <strong>Next</strong>.</p><h2 id="Validate-data">Validate data</h2><p data-renderer-start-pos="4488">Before you can start copying, you need to run checks to identify potential problems or unwanted settings. At this step, we create and save the plan, and it’ll appear on the dashboard.</p><p data-renderer-start-pos="4673">We’ve described some of the checks we do below: </p><div class="pm-table-container " data-layout="default" style="width:inherit"><div class="pm-table-wrapper"><table data-number-column="false"><tbody><tr><td rowspan="1" colSpan="1"><p data-renderer-start-pos="4723"><strong>User license on the destination</strong></p></td><td rowspan="1" colSpan="1"><p data-renderer-start-pos="4758">The number of users added to groups after migration should be up to the maximum allowed under the plan you’ve subscribed to on your destination. If you need to increase the user limit, <a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-plans/" title="https://support.atlassian.com/confluence-cloud/docs/learn-about-confluence-cloud-plans/">upgrade your plan</a>.</p><p data-renderer-start-pos="4963"><span><a href="https://support.atlassian.com/organization-administration/docs/copy-users-when-youve-subscribed-to-free-plans/" data-testid="sac-link-extension" target="_blank" rel="noopener noreferrer">Learn more about how we copy users when you've subscribed to Free plans</a></span></p></td></tr><tr><td rowspan="1" colSpan="1"><p data-renderer-start-pos="4970"><strong>Apps installed on destination</strong></p></td><td rowspan="1" colSpan="1"><p data-renderer-start-pos="5003">We recommend that your destination has the same apps as your source. These apps may either be Marketplace apps or apps you might have built and installed.</p></td></tr><tr><td rowspan="1" colSpan="1"><p data-renderer-start-pos="5163"><strong>Duplicate projects on the destination</strong></p></td><td rowspan="1" colSpan="1"><p data-renderer-start-pos="5204">We can’t copy projects with the same keys, so you’ll need to remove them from the plan or delete them from the destination. Project keys are case insensitive, so we treat upper- and lower-case letters as being the same.</p></td></tr><tr><td rowspan="1" colSpan="1"><p data-renderer-start-pos="5429"><strong>Groups with same names on the destination</strong></p></td><td rowspan="1" colSpan="1"><p data-renderer-start-pos="5474">We run this check only if you chose to preserve membership. We’ll check if there are groups with the same names on the destination.</p></td></tr><tr><td rowspan="1" colSpan="1"><p data-renderer-start-pos="5611"><strong>Projects with public access</strong></p></td><td rowspan="1" colSpan="1"><p data-renderer-start-pos="5642">We copy project permissions as they’re configured on your source. When you make your projects available to anonymous users, this means anyone on the internet will be able to find and access your content. If you don’t want anonymous people to access this data on your destination, <a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/migration/docs/check-your-anonymous-access-settings/" title="https://support.atlassian.com/migration/docs/check-your-anonymous-access-settings/">update the permissions on your source site</a>.</p></td></tr></tbody></table></div></div><div style="background:#FFFAE6" class="ak-editor-panel" data-panel-type="warning"><span style="color:#FF991F" class="ak-editor-panel__icon"><span class="sc-bnXvFD jjYaPd" role="img" aria-label="Panel warning"><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><g fill-rule="evenodd"><path d="M12.938 4.967c-.518-.978-1.36-.974-1.876 0L3.938 18.425c-.518.978-.045 1.771 1.057 1.771h14.01c1.102 0 1.573-.797 1.057-1.771L12.938 4.967z" fill="currentColor"/><path d="M12 15a1 1 0 0 1-1-1V9a1 1 0 0 1 2 0v5a1 1 0 0 1-1 1m0 3a1 1 0 0 1 0-2 1 1 0 0 1 0 2" fill="inherit"/></g></svg></span></span><div class="ak-editor-panel__content"><p data-renderer-start-pos="5973">When you copy data, we check for common problems, but you may find other problems. If you’re unable to fix any problem, <a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/contact/#/" title="https://support.atlassian.com/contact/#/">contact support</a>.</p></div></div><h3 id="Statuses-and-what-they-mean">Statuses and what they mean</h3><p data-renderer-start-pos="6142">When we finish checking your data, we mark the results with a status, indicating whether any attention is required.</p><div class="pm-table-container " data-layout="default" style="width:inherit"><div class="pm-table-wrapper"><table data-number-column="false"><colgroup><col style="width:114px"/><col style="width:529px"/></colgroup><tbody><tr><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-neutral, #F4F5F7)" data-colwidth="135"><p data-renderer-start-pos="6259"><strong>Status</strong></p></th><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-neutral, #F4F5F7)" data-colwidth="623"><p data-renderer-start-pos="6269"><strong>What it means</strong></p></th></tr><tr><td rowspan="1" colSpan="1" data-colwidth="135"><p data-renderer-start-pos="6288">Fix</p></td><td rowspan="1" colSpan="1" data-colwidth="623"><p data-renderer-start-pos="6295">We found problems with users, groups, or a specific project in your copy plan. You’ll need to resolve the error before you can copy data.</p></td></tr><tr><td rowspan="1" colSpan="1" data-colwidth="135"><p data-renderer-start-pos="6438">Check</p></td><td rowspan="1" colSpan="1" data-colwidth="623"><p data-renderer-start-pos="6447">We found problems with users, groups, or a specific project. You can copy data, but we recommend that you review the warning.</p></td></tr><tr><td rowspan="1" colSpan="1" data-colwidth="135"><p data-renderer-start-pos="6578">Ready</p></td><td rowspan="1" colSpan="1" data-colwidth="623"><p data-renderer-start-pos="6587">You’re good to go! You have no warnings or problems to resolve, and you can start copying data.</p></td></tr></tbody></table></div></div><p data-renderer-start-pos="6690">Once you’ve fixed all the problems, select <strong>Next</strong>. </p><h2 id="Review-your-selections">Review your selections</h2><p data-renderer-start-pos="6765">The <strong>Review your selections</strong> page allows you to review your copy plan. You can see the number of projects you’ve selected, the total size of attachments, and the estimated time it’ll take to finish copying. Below the summary, you’ll see a breakdown of the projects, users, and groups you’ve selected. </p><p data-renderer-start-pos="7066">When you’re ready to copy data, select <strong>Copy data</strong>. You’ll be redirected to the dashboard where you can track and monitor the progress.</p><h2 id="Use-the-dashboard">Use the dashboard</h2><p data-renderer-start-pos="7220">While you copy data, you can monitor the progress by keeping track of the status of a plan. There are five possible statuses.</p><div class="pm-table-container " data-layout="default" style="width:inherit"><div class="pm-table-wrapper"><table data-number-column="false"><colgroup><col style="width:76px"/><col style="width:431px"/></colgroup><tbody><tr><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-neutral, #F4F5F7)" data-colwidth="90"><p data-renderer-start-pos="7347"><strong>Status</strong></p></th><th rowspan="1" colSpan="1" style="background-color:var(--ds-background-neutral, #F4F5F7)" data-colwidth="508"><p data-renderer-start-pos="7357"><strong>What it means</strong></p></th></tr><tr><td rowspan="1" colSpan="1" data-colwidth="90"><p data-renderer-start-pos="7376">Queued</p></td><td rowspan="1" colSpan="1" data-colwidth="508"><p data-renderer-start-pos="7386">Data included in this plan is next in queue to be copied.</p></td></tr><tr><td rowspan="1" colSpan="1" data-colwidth="90"><p data-renderer-start-pos="7449">Running</p></td><td rowspan="1" colSpan="1" data-colwidth="508"><p data-renderer-start-pos="7460">Data included in this plan is currently being copied.</p></td></tr><tr><td rowspan="1" colSpan="1" data-colwidth="90"><p data-renderer-start-pos="7519">Complete</p></td><td rowspan="1" colSpan="1" data-colwidth="508"><p data-renderer-start-pos="7531">Data included in this plan was successfully copied.</p></td></tr><tr><td rowspan="1" colSpan="1" data-colwidth="90"><p data-renderer-start-pos="7588">Incomplete</p></td><td rowspan="1" colSpan="1" data-colwidth="508"><p data-renderer-start-pos="7602">Data included in this plan was partially copied. For example, this could mean that 10 out of 15 projects were copied.</p></td></tr><tr><td rowspan="1" colSpan="1" data-colwidth="90"><p data-renderer-start-pos="7725">Failed</p></td><td rowspan="1" colSpan="1" data-colwidth="508"><p data-renderer-start-pos="7735">Data included in this plan could not be copied.</p></td></tr></tbody></table></div></div><p data-renderer-start-pos="7790">We store data for 14 days from the day a plan is created. After 14 days, the plan expires. The <strong>Expires</strong> column allows you to track the number of days remaining for the plan to expire. <a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/organization-administration/docs/privacy-and-data-protection-when-you-copy-product-data/" title="https://support.atlassian.com/organization-administration/docs/privacy-and-data-protection-when-you-copy-product-data/">Learn more about privacy and data protection when you copy product data</a></p><h2 id="View-detailed-progress-and-status-of-a-plan">View detailed progress and status of a plan</h2><p data-renderer-start-pos="8091">When you copy data, you can monitor the progress and view the statuses of users, groups, and projects you’ve included in a plan. You can’t view details of expired plans or plans that have products under an organization for which you don’t have organization admin permissions.</p><p data-renderer-start-pos="8368">There are two ways you can view plan details.</p><ul class="ak-ul"><li><p data-renderer-start-pos="8415">Select the plan name, or</p></li><li><p data-renderer-start-pos="8443">Select <strong>More actions (</strong>•••<strong>)</strong> > <strong>Show details</strong>.</p></li></ul><p data-renderer-start-pos="8490">The plan details include:</p><ul class="ak-ul"><li><p data-renderer-start-pos="8517">Source and the destination URLs.</p></li><li><p data-renderer-start-pos="8553">Summary of the plan that includes the status of the plan, the number of projects you’ve selected, and the total number of issues included with those projects. You can also see details of who created the plan, the time the plan was created, and the time you last validated the data.</p></li><li><p data-renderer-start-pos="8838">Progress and status of users, groups, and projects you’ve selected.</p></li></ul><h2 id="After-copying-your-data">After copying your data</h2><h3 id="Onboard-your-users">Onboard your users</h3><p data-renderer-start-pos="8956">If you chose to add users to the group separately, you’ll need to add users to their relevant groups to give them product access. <a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/user-management/docs/update-product-access-settings/" title="https://support.atlassian.com/user-management/docs/update-product-access-settings/">Learn more about giving users product access</a></p><p data-renderer-start-pos="9132">Users won’t get an email notification when they’re copied to another site. When you’re ready, you can invite your users by going to <strong>Administration</strong> > <strong>Users </strong>> <strong>Resend</strong> <strong>invite</strong> from your destination site. Alternatively, you can also give users a link to the destination site and they will be able to log in directly. <a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/user-management/docs/invite-a-user/" title="https://support.atlassian.com/user-management/docs/invite-a-user/">Learn more about inviting users</a></p><h3 id="Decide-to-keep-or-cancel-your-product-subscription">Decide to keep or cancel your product subscription</h3><p data-renderer-start-pos="9528">Once you’ve copied your data, we recommend you keep the product for a few months before canceling your subscription. If you’re concerned about additional billing, you can cancel your product subscription.</p><p data-renderer-start-pos="9734">To cancel your product subscription:</p><ol class="ak-ol"><li><p data-renderer-start-pos="9772">Go to <strong>Administration</strong> > <strong>Billing</strong> > <strong>Manage subscriptions</strong>.</p></li><li><p data-renderer-start-pos="9830">Select <strong>Cancel subscription</strong> for the product you want to cancel.</p></li></ol><p data-renderer-start-pos="9898"><a class="sc-eIHaNI fVLHZh" href="https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/" title="https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/">Learn more about canceling subscriptions</a></p></div></div></div></div></div><div data-testid="topic-card" class="cards margin-top-medium "><ul class="cards__inner"></ul></div><div data-testid="feedback_buttons" class="feedback"><p class="feedback__question-text">Was this 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class="sidebar__link" data-event-container="sidebar">Before you start copying product data</a></li><li class="sidebar__item" data-testid="sibling-section-link"><a href="/organization-administration/docs/what-product-data-is-copied/" data-testid="atlas_link" class="sidebar__link" data-event-container="sidebar">What product data is copied</a></li><li class="sidebar__item sidebar__item--current" data-testid="sibling-section-link"><p class="sidebar__link">Copy Jira data </p></li><li class="sidebar__item" data-testid="sibling-section-link"><a href="/organization-administration/docs/copy-confluence-data/" data-testid="atlas_link" class="sidebar__link" data-event-container="sidebar">Copy Confluence data</a></li><li class="sidebar__item" data-testid="sibling-section-link"><a href="/organization-administration/docs/manage-users-and-groups-when-you-copy-product-data/" data-testid="atlas_link" class="sidebar__link" data-event-container="sidebar">Manage users and groups when you copy product data</a></li><li class=""><button class="chevron-down" data-testid="sibling-chevron-down"><span class="chevron-down__text">Show more</span><span class="Icon__IconWrapper-dyhwwi-0 jdkWJB" aria-label="Expand sibling pages list"><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M8.292 10.293a1.009 1.009 0 0 0 0 1.419l2.939 2.965c.218.215.5.322.779.322s.556-.107.769-.322l2.93-2.955a1.01 1.01 0 0 0 0-1.419.987.987 0 0 0-1.406 0l-2.298 2.317-2.307-2.327a.99.99 0 0 0-1.406 0z" fill="currentColor" fill-rule="evenodd"/></svg></span></button></li></ul><div class="sidebar__section sidebar__table-of-contents"><span class="sidebar__heading" data-testid="cy_sidebar__heading">On this page</span><a href="/organization-administration/docs/copy-jira-data/#Choose-your-source-and-destination" data-testid="atlas_link" class="sidebar__link">Choose your source and destination</a><a 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