Messaging Topics

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JSON.stringify(data)); } } else { // console.log('pB() injecting'); injectContent(results); // console.log(JSON.stringify(results)); messageData = { lang: userLang, messages: results } sessionStorage.setItem("HSSupportAnnouncements", JSON.stringify(messageData)); } } // console.log(userLang); if (sessionStorage.getItem('HSSupportAnnouncements')) { // console.log('announcements found'); let data = JSON.parse(sessionStorage.getItem('HSSupportAnnouncements')); // console.log(typeof data, data); if (userLang === data.lang) { // console.log('lang match'); injectContent(data.messages); } else { // console.log('no lang match'); } } </script> <script src="https://script.google.com/macros/s/AKfycbySpmgzEjP1bEnrLD5xM_fdMOxDn47Kt9buJO9HtQER7pZmhu0/exec?lang=pt-br&type=kb&callback=processBanner" async nonce="lqvyiMBXCm7WwtMw4Mg3Hw=="> </script></div> <div id="kb-main-content" name="kb-main-content"></div> </div> <main class="body-container-wrapper v2"> <div class="body-container body-container--category-page"> <div class="topic-category-wrapper template-centered"> <div class="topic-category-inner flex-row"> <div class="sidebar-container"> <div id="hs_cos_wrapper_Browse_topic_sidebar" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module">  <div class="browse-topic-sidebar kb-template__sidebar" id="kb-sidebar"> <div class="header-content"> <header> <div class="kb-search-control"> <form> <input id="ss-sidebar-search" type="search" value="" name="Search Account Settings articles" class="form-control kb-form__control kb-search-control__input topic-search" placeholder="Pesquisar" autocomplete="off"> </form> <span class="kb-search-control__foreground"> <span class="ss-icon-font kb-icon kb-icon__low kb-search-control__icon">search</span> </span> </div> <button class="kb-close-button"> <span class="visually-hidden">Close</span> <span class="ss-icon-font kb-icon kb-icon__low kb-nav-item__icon-right close-icon" id="close-topics" style="font-size: 1rem; font-weight: 600;" aria-hidden="true">remove</span> </button> </header> </div> <div class="sidebar-content"> <nav class="kb-nav--expandable kb-nav__wrapper"> <div class="sidebar-get-started-wrapper"> <a class="sidebar-get-started-link" href="/pt/get-started"> <span class="sidebar-get-started-link-inner"> <span class="get-started-text">Comece a usar agora</span><span class="tag">Atualizado</span> </span> </a> </div> <ul class="kb-nav kb-nav--level-0"> <li> <button class="kb-link kb-nav-item kb-nav-item--is-parent "> <span class="kb-nav-item__label">Conta e configuração</span> <span class="ss-icon-font kb-icon kb-nav-item__icon-right" aria-hidden="true">down</span> </button> <div class="kb-nav-item__content"> <ul class="kb-nav kb-nav--level-1"> <li> <a class="kb-link kb-nav-item account-management" href="/pt/account-and-setup/topics#account-management"> <span class="kb-nav-item__label">Gerenciamento de conta</span> </a> </li> <li> <a class="kb-link kb-nav-item account-security" href="/pt/account-and-setup/topics#account-security"> <span class="kb-nav-item__label">Segurança da conta</span> </a> </li> <li> <a class="kb-link kb-nav-item billing" href="/pt/account-and-setup/topics#billing"> <span class="kb-nav-item__label">Cobrança</span> </a> </li> <li> <a class="kb-link kb-nav-item branding" href="/pt/account-and-setup/topics#branding"> <span class="kb-nav-item__label">Branding</span> </a> </li> <li> <a class="kb-link kb-nav-item connected-email" href="/pt/account-and-setup/topics#connected-email"> <span class="kb-nav-item__label">E-mail conectado</span> </a> </li> <li> <a class="kb-link kb-nav-item help-and-resources" href="/pt/account-and-setup/topics#help-and-resources"> <span class="kb-nav-item__label">Ajuda e recursos</span> </a> </li> <li> <a class="kb-link kb-nav-item integrations" href="/pt/account-and-setup/topics#integrations"> <span class="kb-nav-item__label">Integrações</span> </a> </li> <li> <a class="kb-link kb-nav-item privacy-and-consent" href="/pt/account-and-setup/topics#privacy-and-consent"> <span class="kb-nav-item__label">Privacidade e consentimento</span> </a> </li> <li> <a class="kb-link kb-nav-item tracking-code" href="/pt/account-and-setup/topics#tracking-code"> <span class="kb-nav-item__label">Código de rastreamento</span> </a> </li> <li> <a class="kb-link kb-nav-item user-management" href="/pt/account-and-setup/topics#user-management"> <span class="kb-nav-item__label">Gerenciamento de usuários</span> </a> </li> </ul> </div> </li> <li> <button class="kb-link kb-nav-item kb-nav-item--is-parent "> <span class="kb-nav-item__label">IA</span> <span class="ss-icon-font kb-icon kb-nav-item__icon-right" aria-hidden="true">down</span> </button> <div class="kb-nav-item__content"> <ul class="kb-nav kb-nav--level-1"> <li> <a class="kb-link kb-nav-item ai-tools" href="/pt/ai/topics#ai-tools"> <span class="kb-nav-item__label">Ferramentas de IA</span> </a> </li> </ul> </div> </li> <li> <button class="kb-link kb-nav-item kb-nav-item--is-parent "> <span class="kb-nav-item__label">Automação</span> <span class="ss-icon-font kb-icon kb-nav-item__icon-right" aria-hidden="true">down</span> </button> <div class="kb-nav-item__content"> <ul class="kb-nav kb-nav--level-1"> <li> <a class="kb-link kb-nav-item sequences" href="/pt/automation/topics#sequences"> <span class="kb-nav-item__label">Sequências</span> </a> </li> <li> <a class="kb-link kb-nav-item workflows" href="/pt/automation/topics#workflows"> <span class="kb-nav-item__label">Fluxos de trabalho</span> </a> </li> </ul> </div> </li> <li> <button class="kb-link kb-nav-item kb-nav-item--is-parent "> <span class="kb-nav-item__label">Comércio</span> <span class="ss-icon-font kb-icon kb-nav-item__icon-right" aria-hidden="true">down</span> </button> <div class="kb-nav-item__content"> <ul class="kb-nav kb-nav--level-1"> <li> <a class="kb-link kb-nav-item invoices" href="/pt/commerce/topics#invoices"> <span class="kb-nav-item__label">Faturas</span> </a> </li> <li> <a class="kb-link kb-nav-item payment-links" href="/pt/commerce/topics#payment-links"> <span class="kb-nav-item__label">Links de pagamento</span> </a> </li> <li> <a class="kb-link kb-nav-item payment-processing" href="/pt/commerce/topics#payment-processing"> <span class="kb-nav-item__label">Processamento de pagamentos</span> </a> </li> <li> <a class="kb-link kb-nav-item payments" href="/pt/commerce/topics#payments"> <span class="kb-nav-item__label">Pagamentos</span> </a> </li> <li> <a class="kb-link kb-nav-item products" href="/pt/commerce/topics#products"> <span class="kb-nav-item__label">Produtos</span> </a> </li> <li> <a class="kb-link kb-nav-item quotes" href="/pt/commerce/topics#quotes"> <span class="kb-nav-item__label">Orçamentos</span> </a> </li> <li> <a class="kb-link kb-nav-item subscriptions" href="/pt/commerce/topics#subscriptions"> <span class="kb-nav-item__label">Assinaturas</span> </a> </li> </ul> </div> </li> <li> <button class="kb-link kb-nav-item kb-nav-item--is-parent "> <span class="kb-nav-item__label">CRM</span> <span class="ss-icon-font kb-icon kb-nav-item__icon-right" aria-hidden="true">down</span> </button> <div class="kb-nav-item__content"> <ul class="kb-nav kb-nav--level-1"> <li> <a class="kb-link kb-nav-item import-and-export" href="/pt/crm/topics#import-and-export"> <span class="kb-nav-item__label">Importação e exportação</span> </a> </li> <li> <a class="kb-link kb-nav-item object-settings" href="/pt/crm/topics#object-settings"> <span class="kb-nav-item__label">Configurações de objeto</span> </a> </li> <li> <a class="kb-link kb-nav-item properties" href="/pt/crm/topics#properties"> <span class="kb-nav-item__label">Propriedades</span> </a> </li> <li> <a class="kb-link kb-nav-item records" href="/pt/crm/topics#records"> <span class="kb-nav-item__label">Registros</span> </a> </li> <li> <a class="kb-link kb-nav-item tasks" href="/pt/crm/topics#tasks"> <span class="kb-nav-item__label">Tarefas</span> </a> </li> </ul> </div> </li> <li> <button class="kb-link kb-nav-item kb-nav-item--is-parent "> <span class="kb-nav-item__label">Ferramentas de marketing</span> <span class="ss-icon-font kb-icon kb-nav-item__icon-right" aria-hidden="true">down</span> </button> <div class="kb-nav-item__content"> <ul class="kb-nav kb-nav--level-1"> <li> <a class="kb-link kb-nav-item ads" href="/pt/marketing-tools/topics#ads"> <span class="kb-nav-item__label">Anúncios</span> </a> </li> <li> <a class="kb-link kb-nav-item campaigns" href="/pt/marketing-tools/topics#campaigns"> <span class="kb-nav-item__label">Campanhas</span> </a> </li> <li> <a class="kb-link kb-nav-item ctas" href="/pt/marketing-tools/topics#ctas"> <span class="kb-nav-item__label">CTA</span> </a> </li> <li> <a class="kb-link kb-nav-item files" href="/pt/marketing-tools/topics#files"> <span class="kb-nav-item__label">Arquivos</span> </a> </li> <li> <a class="kb-link kb-nav-item forms" href="/pt/marketing-tools/topics#forms"> <span class="kb-nav-item__label">Formulários</span> </a> </li> <li> <a class="kb-link kb-nav-item lists" href="/pt/marketing-tools/topics#lists"> <span class="kb-nav-item__label">Listas</span> </a> </li> <li> <a class="kb-link kb-nav-item marketing-email" href="/pt/marketing-tools/topics#marketing-email"> <span class="kb-nav-item__label">E-mail de marketing</span> </a> </li> <li> <a class="kb-link kb-nav-item podcasts" href="/pt/marketing-tools/topics#podcasts"> <span class="kb-nav-item__label">Podcasts</span> </a> </li> <li> <a class="kb-link kb-nav-item scoring" href="/pt/marketing-tools/topics#scoring"> <span class="kb-nav-item__label">Pontuação</span> </a> </li> <li> <a class="kb-link kb-nav-item sms" href="/pt/marketing-tools/topics#sms"> <span class="kb-nav-item__label">SMS</span> </a> </li> <li> <a class="kb-link kb-nav-item social" href="/pt/marketing-tools/topics#social"> <span class="kb-nav-item__label">Redes sociais</span> </a> </li> </ul> </div> </li> <li> <button class="kb-link kb-nav-item kb-nav-item--is-parent active-category kb-nav-item--active"> <span class="kb-nav-item__label">Mensagens</span> <span class="ss-icon-font kb-icon kb-nav-item__icon-right" aria-hidden="true">down</span> </button> <div class="kb-nav-item__content"> <ul class="kb-nav kb-nav--level-1"> <li> <a class="kb-link kb-nav-item active-category calling" href="/pt/messaging/topics#calling"> <span class="kb-nav-item__label">Chamadas</span> </a> </li> <li> <a class="kb-link kb-nav-item active-category chatflows" href="/pt/messaging/topics#chatflows"> <span class="kb-nav-item__label">Fluxos de chat</span> </a> </li> <li> <a class="kb-link kb-nav-item active-category inbox" href="/pt/messaging/topics#inbox"> <span class="kb-nav-item__label">Caixa de entrada</span> </a> </li> <li> <a class="kb-link kb-nav-item active-category one-to-one-email" href="/pt/messaging/topics#one-to-one-email"> <span class="kb-nav-item__label">E-mail individual</span> </a> </li> <li> <a class="kb-link kb-nav-item active-category snippets" href="/pt/messaging/topics#snippets"> <span class="kb-nav-item__label">Fragmentos</span> </a> </li> <li> <a class="kb-link kb-nav-item active-category templates" href="/pt/messaging/topics#templates"> <span class="kb-nav-item__label">Modelos</span> </a> </li> </ul> </div> </li> <li> <button class="kb-link kb-nav-item kb-nav-item--is-parent "> <span class="kb-nav-item__label">Parceiros</span> <span class="ss-icon-font kb-icon kb-nav-item__icon-right" aria-hidden="true">down</span> </button> <div class="kb-nav-item__content"> <ul class="kb-nav kb-nav--level-1"> <li> <a class="kb-link kb-nav-item marketplace" href="/pt/partners/topics#marketplace"> <span class="kb-nav-item__label">Marketplace</span> </a> </li> <li> <a class="kb-link kb-nav-item partner-tools" href="/pt/partners/topics#partner-tools"> <span class="kb-nav-item__label">Ferramentas de parceiros</span> </a> </li> </ul> </div> </li> <li> <button class="kb-link kb-nav-item kb-nav-item--is-parent "> <span class="kb-nav-item__label">Relatórios e dados</span> <span class="ss-icon-font kb-icon kb-nav-item__icon-right" aria-hidden="true">down</span> </button> <div class="kb-nav-item__content"> <ul class="kb-nav kb-nav--level-1"> <li> <a class="kb-link kb-nav-item dashboards" href="/pt/reporting-and-data/topics#dashboards"> <span class="kb-nav-item__label">Painéis</span> </a> </li> <li> <a class="kb-link kb-nav-item data-management" href="/pt/reporting-and-data/topics#data-management"> <span class="kb-nav-item__label">Gerenciamento de dados</span> </a> </li> <li> <a class="kb-link kb-nav-item goals" href="/pt/reporting-and-data/topics#goals"> <span class="kb-nav-item__label">Objetivos</span> </a> </li> <li> <a class="kb-link kb-nav-item reports" href="/pt/reporting-and-data/topics#reports"> <span class="kb-nav-item__label">Relatórios</span> </a> </li> </ul> </div> </li> <li> <button class="kb-link kb-nav-item kb-nav-item--is-parent "> <span class="kb-nav-item__label">Ferramentas de vendas</span> <span class="ss-icon-font kb-icon kb-nav-item__icon-right" aria-hidden="true">down</span> </button> <div class="kb-nav-item__content"> <ul class="kb-nav kb-nav--level-1"> <li> <a class="kb-link kb-nav-item documents" href="/pt/sales-tools/topics#documents"> <span class="kb-nav-item__label">Documentos</span> </a> </li> <li> <a class="kb-link kb-nav-item forecast" href="/pt/sales-tools/topics#forecast"> <span class="kb-nav-item__label">Previsão</span> </a> </li> <li> <a class="kb-link kb-nav-item meetings" href="/pt/sales-tools/topics#meetings"> <span class="kb-nav-item__label">Reuniões</span> </a> </li> <li> <a class="kb-link kb-nav-item playbooks" href="/pt/sales-tools/topics#playbooks"> <span class="kb-nav-item__label">Manuais</span> </a> </li> <li> <a class="kb-link kb-nav-item prospecting" href="/pt/sales-tools/topics#prospecting"> <span class="kb-nav-item__label">Prospecção</span> </a> </li> </ul> </div> </li> <li> <button class="kb-link kb-nav-item kb-nav-item--is-parent "> <span class="kb-nav-item__label">Ferramentas de serviços</span> <span class="ss-icon-font kb-icon kb-nav-item__icon-right" aria-hidden="true">down</span> </button> <div class="kb-nav-item__content"> <ul class="kb-nav kb-nav--level-1"> <li> <a class="kb-link kb-nav-item feedback-surveys" href="/pt/service-tools/topics#feedback-surveys"> <span class="kb-nav-item__label">Pesquisas de feedback</span> </a> </li> </ul> </div> </li> <li> <button class="kb-link kb-nav-item kb-nav-item--is-parent "> <span class="kb-nav-item__label">Conteúdo web</span> <span class="ss-icon-font kb-icon kb-nav-item__icon-right" aria-hidden="true">down</span> </button> <div class="kb-nav-item__content"> <ul class="kb-nav kb-nav--level-1"> <li> <a class="kb-link kb-nav-item blog" href="/pt/web-content/topics#blog"> <span class="kb-nav-item__label">Blog</span> </a> </li> <li> <a class="kb-link kb-nav-item design-manager" href="/pt/web-content/topics#design-manager"> <span class="kb-nav-item__label">Ferramentas de design</span> </a> </li> <li> <a class="kb-link kb-nav-item domains-and-urls" href="/pt/web-content/topics#domains-and-urls"> <span class="kb-nav-item__label">Domínios e URLs</span> </a> </li> <li> <a class="kb-link kb-nav-item knowledge-base" href="/pt/web-content/topics#knowledge-base"> <span class="kb-nav-item__label">Central de conhecimento</span> </a> </li> <li> <a class="kb-link kb-nav-item seo" href="/pt/web-content/topics#seo"> <span class="kb-nav-item__label">SEO</span> </a> </li> <li> <a class="kb-link kb-nav-item website-pages" href="/pt/web-content/topics#website-pages"> <span class="kb-nav-item__label">Site e landing pages</span> </a> </li> </ul> </div> </li> <li> <button class="kb-link kb-nav-item kb-nav-item--is-parent "> <span class="kb-nav-item__label">Espaços de trabalho</span> <span class="ss-icon-font kb-icon kb-nav-item__icon-right" aria-hidden="true">down</span> </button> <div class="kb-nav-item__content"> <ul class="kb-nav kb-nav--level-1"> <li> <a class="kb-link kb-nav-item customer-success" href="/pt/workspaces/topics#customer-success"> <span class="kb-nav-item__label">Sucesso do cliente</span> </a> </li> <li> <a class="kb-link kb-nav-item help-desk" href="/pt/workspaces/topics#help-desk"> <span class="kb-nav-item__label">Help Desk</span> </a> </li> </ul> </div> </li> </ul> </nav> </div> </div></div> </div> <div class="body-container"> <div id="hs_cos_wrapper_module_16518346644602" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> </div> <div id="hs_cos_wrapper_Topic_content" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="mobile-browse-topic"> <button class="browse-topic-link" id="browse-topics"> Procurar tópicos </button> <span class="ss-icon-font kb-icon kb-icon__low kb-nav-item__icon-right" aria-hidden="true">right</span> </div> <div id="topic-content" class="topic-content hidden"> <div class="topic-content-container calling hidden calling"> <nav class="kb-breadcrumbs"> <a class="kb-link uiLinkWithoutUnderline uiLinkDark kb-breadcrumbs__item" id="bc-core" href="/pt/"> <span>Central de conhecimento</span> </a> <span class="ss-icon-font kb-icon kb-icon__low kb-breadcrumbs__arrow" aria-hidden="true">right</span> <a class="kb-link uiLinkWithoutUnderline uiLinkDark kb-breadcrumbs__item" id="bc-category" href="/pt/messaging"> <span>Mensagens</span> </a> <span class="ss-icon-font kb-icon kb-icon__low kb-breadcrumbs__arrow" aria-hidden="true">right</span> <span class="kb-breadcrumbs__item" id="bc-topic"> <span>Chamadas</span> </span> </nav> <div> <h1>Chamadas</h1> <div class="top-articles"> <h3>Principais artigos</h3> <ul id="calling-list" class="uiList list-unstyled kb-list--unstyled calling-parent"></ul> </div> <div class="all-articles"> <h3>Todos os artigos sobre Chamadas</h3> <div class="kb-search-control hs-search-field"> <form> <input id="st-search-input-calling" type="search" value="" name="Pesquisar artigos sobre Chamadas" class="form-control kb-form__control topic-search hs-search-field__input" placeholder="Pesquisar artigos sobre Chamadas"> </form> <span class="kb-search-control__foreground"> <span class="ss-icon-font kb-icon kb-icon__low kb-search-control__icon">search</span> </span> </div> <ul id="st-results-container"></ul> <ul class="uiList list-unstyled kb-list--unstyled calling-list"> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/calling-frequently-asked-questions">Chamadas | Perguntas frequentes</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/enable-caller-id-in-the-hubspot-mobile-app">Como funciona a Identificação de chamada no aplicativo para dispositivos móveis da HubSpot?</a></span> </li> <li class="uiListItem kb-list__item"> <span class="beta-badge">Beta</span> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/connect-a-calling-app-channel-in-help-desk">Conectar um canal de aplicativo de chamadas no help desk</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/set-up-interactive-voice-response">Configurar resposta de voz interativa</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/set-up-a-calling-channel-in-help-desk">Configurar um canal de chamada no help desk</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/set-up-a-calling-channel-in-the-conversations-inbox">Configurar um canal de chamadas na Caixa de entrada</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/hubspot-calling-minutes">Configurar uma conta do Twilio Connect no HubSpot</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/create-custom-call-and-meeting-outcomes">Criar chamadas personalizadas e resultados de reuniões</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/manage-phone-numbers-registered-for-calling">Definir chamada</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/use-the-calling-tool">Fazer chamadas</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/make-calls-from-the-hubspot-mobile-app">Faça chamadas do aplicativo móvel HubSpot</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/manage-phone-numbers">Gerenciar números de telefone</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/why-wasnt-my-call-recorded-in-hubspot-sales">Gravação de chamadas não salva no HubSpot</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/integrate-a-third-party-calling-provider-with-hubspot">Integrar um provedor de chamadas terceirizado ao HubSpot</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/what-are-the-call-recording-laws">Leis de gravação</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/improve-your-call-transcripts">Melhorar suas transcrições</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/why-is-my-microphone-not-working-when-making-calls">O microfone não está funcionando ao fazer chamadas no CRM</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/what-countries-are-supported-by-calling">Países suportados para chamadas do HubSpot</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/port-out-a-hubspot-phone-number">Porte um número para HubSpot</a></span> </li> <li class="uiListItem kb-list__item"> <span class="beta-badge">Beta</span> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/receive-inbound-calls-with-calling-apps-within-hubspot">Receba chamadas de entrada com aplicativos de chamada no HubSpot (BETA)</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/receive-calls-in-hubspot">Receber chamadas no HubSpot</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/reports/report-on-tracked-terms-in-call-transcripts">Relatório sobre termos rastreados em transcrições</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/what-are-the-technical-requirements-to-use-the-calling-tool">Requisitos técnicos para usar a ferramenta de chamada</a></span> </li> <li class="uiListItem kb-list__item"> <span class="beta-badge">Beta</span> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/review-and-add-inline-comments-to-call-transcripts">Rever e adicionar comentários em linha para chamar transcrições (BETA)</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/review-calls-in-the-call-index">Revise as chamadas no índice de chamadas</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/review-call-recordings-and-transcripts">Revise gravações e transcrições</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/mobile/review-calls-on-the-hubspot-mobile-app">Revisões das gravações na aplicação móvel HubSpot</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/calling/use-coaching-playlists-to-train-your-team">Use playlists de coaching para treinar sua equipe</a></span> </li> </ul> </div> </div> </div> <div class="topic-content-container chatflows hidden chatflows"> <nav class="kb-breadcrumbs"> <a class="kb-link uiLinkWithoutUnderline uiLinkDark kb-breadcrumbs__item" id="bc-core" href="/pt/"> <span>Central de conhecimento</span> </a> <span class="ss-icon-font kb-icon kb-icon__low kb-breadcrumbs__arrow" aria-hidden="true">right</span> <a class="kb-link uiLinkWithoutUnderline uiLinkDark kb-breadcrumbs__item" id="bc-category" href="/pt/messaging"> <span>Mensagens</span> </a> <span class="ss-icon-font kb-icon kb-icon__low kb-breadcrumbs__arrow" aria-hidden="true">right</span> <span class="kb-breadcrumbs__item" id="bc-topic"> <span>Fluxos de chat</span> </span> </nav> <div> <h1>Fluxos de chat</h1> <div class="top-articles"> <h3>Principais artigos</h3> <ul id="chatflows-list" class="uiList list-unstyled kb-list--unstyled chatflows-parent"></ul> </div> <div class="all-articles"> <h3>Todos os artigos sobre Fluxos de chat</h3> <div class="kb-search-control hs-search-field"> <form> <input id="st-search-input-chatflows" type="search" value="" name="Pesquisar artigos sobre Fluxos de chat" class="form-control kb-form__control topic-search hs-search-field__input" placeholder="Pesquisar artigos sobre Fluxos de chat"> </form> <span class="kb-search-control__foreground"> <span class="ss-icon-font kb-icon kb-icon__low kb-search-control__icon">search</span> </span> </div> <ul id="st-results-container"></ul> <ul class="uiList list-unstyled kb-list--unstyled chatflows-list"> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/chatflows/add-a-chatflow-to-your-wordpress-pages">Adicione um fluxo de chat às suas páginas do WordPress</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/configure-chat-capacity-limits-for-agents-in-your-account">Configurar limites de capacidade de chat para os usuários em sua conta</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/chatflows/chat-with-logged-in-visitors">Converse com visitantes logados</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/chatflows/create-a-bot">Criar um bot</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/chatflows/create-a-live-chat">Criar um chat ao vivo</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/chatflows/create-a-facebook-messenger-chatflow">Criar um fluxo de chat para o Facebook Messenger</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/chatflows/set-a-priority-for-your-chatflows">Defina uma prioridade para fluxos de chat</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/chatflows/set-hubspot-conversations-as-the-primary-receiver-for-facebook-messenger">Definir as conversas do HubSpot como o receptor principal para o Facebook Messenger</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/forms/use-targeting-rules-in-pop-up-forms-and-chatflows">Entenda as regras de direcionamento em CTAs, formulários pop-up e fluxos de chat</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/chatflows/a-guide-to-bot-actions">Escolha as ações do bot</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/chatflows/chat-widget-is-not-appearing-on-your-pages">O widget de bate-papo não aparece nas páginas do site</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/report-on-chat-and-email-conversations">Relatório sobre conversas por chat e e-mail</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/chatflows/use-if-then-branches-with-chatflows">Usar as ramificações se/então em bots</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/get-started-with-conversations">Visão geral da ferramenta</a></span> </li> </ul> </div> </div> </div> <div class="topic-content-container inbox hidden inbox"> <nav class="kb-breadcrumbs"> <a class="kb-link uiLinkWithoutUnderline uiLinkDark kb-breadcrumbs__item" id="bc-core" href="/pt/"> <span>Central de conhecimento</span> </a> <span class="ss-icon-font kb-icon kb-icon__low kb-breadcrumbs__arrow" aria-hidden="true">right</span> <a class="kb-link uiLinkWithoutUnderline uiLinkDark kb-breadcrumbs__item" id="bc-category" href="/pt/messaging"> <span>Mensagens</span> </a> <span class="ss-icon-font kb-icon kb-icon__low kb-breadcrumbs__arrow" aria-hidden="true">right</span> <span class="kb-breadcrumbs__item" id="bc-topic"> <span>Caixa de entrada</span> </span> </nav> <div> <h1>Caixa de entrada</h1> <div class="top-articles"> <h3>Principais artigos</h3> <ul id="inbox-list" class="uiList list-unstyled kb-list--unstyled inbox-parent"></ul> </div> <div class="all-articles"> <h3>Todos os artigos sobre Caixa de entrada</h3> <div class="kb-search-control hs-search-field"> <form> <input id="st-search-input-inbox" type="search" value="" name="Pesquisar artigos sobre Caixa de entrada" class="form-control kb-form__control topic-search hs-search-field__input" placeholder="Pesquisar artigos sobre Caixa de entrada"> </form> <span class="kb-search-control__foreground"> <span class="ss-icon-font kb-icon kb-icon__low kb-search-control__icon">search</span> </span> </div> <ul id="st-results-container"></ul> <ul class="uiList list-unstyled kb-list--unstyled inbox-list"> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/edit-the-whatsapp-consent-status-of-your-contacts-in-bulk">Actualizar o estado de consentimento do WhatsApp dos seus contactos em massa (BETA)</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/chatflows/analyze-your-bots-performance">Analise o desempenho do seu bot</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/assign-a-conversation-owner-in-a-workflow">Atribuir um proprietário de conversa em um fluxo de trabalho</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/collaborate-with-your-team-in-the-conversations-inbox">Colaborar com sua equipe na caixa de entrada de conversas</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/connect-channels-to-the-conversations-inbox">Conectar canais à caixa de entrada de conversas</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/connect-whatsapp-to-the-conversations-inbox">Conectar um canal do WhatsApp à caixa de entrada de conversas</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/set-up-the-conversations-inbox">Configurar a caixa de entrada de conversas</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/conversations/chatflow-availability-settings">Configurar o bot para ser exibido fora do horário comercial</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/set-up-a-customer-portal">Configurar um portal do cliente</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/chat-with-your-website-visitors">Converse com seus visitantes do site</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/create-contacts-in-your-conversations-inbox">Criar contatos na caixa de entrada de conversas</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/chatflows/create-a-customer-agent">Criar um agente de atendimento ao cliente</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/chatflows/set-a-priority-for-your-chatflows">Defina uma prioridade para fluxos de chat</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/set-your-conversations-routing-rules">Definir regras de encaminhamento</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/set-slas-in-the-inbox">Definir SLAs na caixa de entrada</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/chatflows/edit-your-chatflows-language-settings">Edite as configurações de idioma do seu fluxo de chat</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/connect-a-hosted-email-to-your-conversations-inbox">Encaminhe e-mails para um endereço de e-mail hospedado na caixa de entrada de conversas</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/connected-email/choose-an-inbox-connection">Escolher uma conexão de caixa de entrada</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/compose-and-reply-to-emails-in-the-conversations-inbox">Escreva e responda aos e-mails na caixa de entrada</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/delete-a-conversations-inbox">Excluir uma caixa de entrada de conversas</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/integrations/manage-your-notifications-in-google-chat">Gerenciar notificações no Google Chat</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/integrations/manage-your-notifications-in-slack">Gerenciar notificações no Slack</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/user-management/manage-user-working-hours-for-inbox-and-help-desk">Gerenciar o horário de trabalho do usuário para páginas de agendamento, caixa de entrada e help desk</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/help-desk/manage-user-out-of-office-hours-for-inbox-and-help-desk">Gerenciar o horário fora do expediente do usuário na caixa de entrada e no help desk</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/manage-your-inbox-s-allow-and-deny-list">Gerenciar uma lista de permissões e bloqueios</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/manage-your-inbox-users">Gerir a disponibilidade dos utilizadores da sua equipa</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/account-security/limit-access-to-your-hubspot-assets">Limitar o acesso aos seus bens HubSpot</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/collect-consent-for-whatsapp-conversations">Obter e gerenciar o consentimento para conversas do WhatsApp</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/organize-conversations-into-custom-views-in-the-inbox">Organizar as conversas em visualizações personalizadas na caixa de entrada</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/customize-and-manage-whatsapp-message-templates">Personalizar e enviar modelos de mensagens do WhatsApp</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/hubspots-conversations-properties">Propriedades de conversas no HubSpot</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/report-on-chat-and-email-conversations">Relatório sobre conversas por chat e e-mail</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/summarize-conversations-in-the-conversations-inbox">Resumir uma conversa na caixa de entrada de conversas</a></span> </li> <li class="uiListItem kb-list__item"> <span><a class="kb-link uiLinkWithoutUnderline uiLinkDark" href="https://knowledge.hubspot.com/pt/inbox/use-the-conversations-inbox">Um guia para a caixa de entrada de conversas</a></span> </li> <li class="uiListItem kb-list__item"> <span><a 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