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vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Analysis"> <div class="vector-toc-text"> <span class="vector-toc-numb">3</span> <span>Analysis</span> </div> </a> <button aria-controls="toc-Analysis-sublist" class="cdx-button cdx-button--weight-quiet cdx-button--icon-only vector-toc-toggle"> <span class="vector-icon mw-ui-icon-wikimedia-expand"></span> <span>Toggle Analysis subsection</span> </button> <ul id="toc-Analysis-sublist" class="vector-toc-list"> <li id="toc-Business_impact_analysis_(BIA)" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Business_impact_analysis_(BIA)"> <div class="vector-toc-text"> <span class="vector-toc-numb">3.1</span> <span>Business impact analysis (BIA)</span> </div> </a> <ul id="toc-Business_impact_analysis_(BIA)-sublist" class="vector-toc-list"> <li id="toc-Maximum_RTO" class="vector-toc-list-item vector-toc-level-3"> <a class="vector-toc-link" href="#Maximum_RTO"> <div class="vector-toc-text"> <span class="vector-toc-numb">3.1.1</span> <span>Maximum RTO</span> </div> </a> <ul id="toc-Maximum_RTO-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Consistency" class="vector-toc-list-item vector-toc-level-3"> <a class="vector-toc-link" href="#Consistency"> <div class="vector-toc-text"> <span class="vector-toc-numb">3.1.2</span> <span>Consistency</span> </div> </a> <ul id="toc-Consistency-sublist" class="vector-toc-list"> </ul> </li> </ul> </li> <li id="toc-Threat_and_risk_analysis_(TRA)" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Threat_and_risk_analysis_(TRA)"> <div class="vector-toc-text"> <span class="vector-toc-numb">3.2</span> <span>Threat and risk analysis (TRA)</span> </div> </a> <ul id="toc-Threat_and_risk_analysis_(TRA)-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Impact_scenarios" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Impact_scenarios"> <div class="vector-toc-text"> <span class="vector-toc-numb">3.3</span> <span>Impact scenarios</span> </div> </a> <ul id="toc-Impact_scenarios-sublist" class="vector-toc-list"> </ul> </li> </ul> </li> <li id="toc-Tiers_of_preparedness" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Tiers_of_preparedness"> <div class="vector-toc-text"> <span class="vector-toc-numb">4</span> <span>Tiers of preparedness</span> </div> </a> <ul id="toc-Tiers_of_preparedness-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Solution_design" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Solution_design"> <div class="vector-toc-text"> <span class="vector-toc-numb">5</span> <span>Solution design</span> </div> </a> <ul id="toc-Solution_design-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Standards" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Standards"> <div class="vector-toc-text"> <span class="vector-toc-numb">6</span> <span>Standards</span> </div> </a> <button aria-controls="toc-Standards-sublist" class="cdx-button cdx-button--weight-quiet cdx-button--icon-only vector-toc-toggle"> <span class="vector-icon mw-ui-icon-wikimedia-expand"></span> <span>Toggle Standards subsection</span> </button> <ul id="toc-Standards-sublist" class="vector-toc-list"> <li id="toc-ISO_Standards" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#ISO_Standards"> <div class="vector-toc-text"> <span class="vector-toc-numb">6.1</span> <span>ISO Standards</span> </div> </a> <ul id="toc-ISO_Standards-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-British_standards" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#British_standards"> <div class="vector-toc-text"> <span class="vector-toc-numb">6.2</span> <span>British standards</span> </div> </a> <ul id="toc-British_standards-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Australian_standards" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Australian_standards"> <div class="vector-toc-text"> <span class="vector-toc-numb">6.3</span> <span>Australian standards</span> </div> </a> <ul id="toc-Australian_standards-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-United_States" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#United_States"> <div class="vector-toc-text"> <span class="vector-toc-numb">6.4</span> <span>United States</span> </div> </a> <ul id="toc-United_States-sublist" class="vector-toc-list"> </ul> </li> </ul> </li> <li id="toc-Implementation_and_testing" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Implementation_and_testing"> <div class="vector-toc-text"> <span class="vector-toc-numb">7</span> <span>Implementation and testing</span> </div> </a> <button aria-controls="toc-Implementation_and_testing-sublist" class="cdx-button cdx-button--weight-quiet cdx-button--icon-only vector-toc-toggle"> <span class="vector-icon mw-ui-icon-wikimedia-expand"></span> <span>Toggle Implementation and testing subsection</span> </button> <ul id="toc-Implementation_and_testing-sublist" class="vector-toc-list"> <li id="toc-Testing_and_organizational_acceptance" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Testing_and_organizational_acceptance"> <div class="vector-toc-text"> <span class="vector-toc-numb">7.1</span> <span>Testing and organizational acceptance</span> </div> </a> <ul id="toc-Testing_and_organizational_acceptance-sublist" class="vector-toc-list"> </ul> </li> </ul> </li> <li id="toc-Maintenance" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Maintenance"> <div class="vector-toc-text"> <span class="vector-toc-numb">8</span> <span>Maintenance</span> </div> </a> <button aria-controls="toc-Maintenance-sublist" class="cdx-button cdx-button--weight-quiet cdx-button--icon-only vector-toc-toggle"> <span class="vector-icon mw-ui-icon-wikimedia-expand"></span> <span>Toggle Maintenance subsection</span> </button> <ul id="toc-Maintenance-sublist" class="vector-toc-list"> <li id="toc-Information_and_targets" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Information_and_targets"> <div class="vector-toc-text"> <span class="vector-toc-numb">8.1</span> <span>Information and targets</span> </div> </a> <ul id="toc-Information_and_targets-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Technical" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Technical"> <div class="vector-toc-text"> <span class="vector-toc-numb">8.2</span> <span>Technical</span> </div> </a> <ul id="toc-Technical-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Testing_and_verification_of_recovery_procedures" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Testing_and_verification_of_recovery_procedures"> <div class="vector-toc-text"> <span class="vector-toc-numb">8.3</span> <span>Testing and verification of recovery procedures</span> </div> </a> <ul id="toc-Testing_and_verification_of_recovery_procedures-sublist" class="vector-toc-list"> </ul> </li> </ul> </li> <li id="toc-See_also" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#See_also"> <div class="vector-toc-text"> <span class="vector-toc-numb">9</span> <span>See also</span> </div> </a> <ul id="toc-See_also-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-References" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#References"> <div class="vector-toc-text"> <span class="vector-toc-numb">10</span> <span>References</span> </div> </a> <ul id="toc-References-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Further_reading" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#Further_reading"> <div class="vector-toc-text"> <span class="vector-toc-numb">11</span> <span>Further reading</span> </div> </a> <ul id="toc-Further_reading-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-External_links" class="vector-toc-list-item vector-toc-level-1 vector-toc-list-item-expanded"> <a class="vector-toc-link" href="#External_links"> <div class="vector-toc-text"> <span class="vector-toc-numb">12</span> <span>External links</span> </div> </a> <ul id="toc-External_links-sublist" class="vector-toc-list"> </ul> </li> </ul> </div> </div> </nav> </div> </div> <div class="mw-content-container"> <main id="content" class="mw-body"> <header class="mw-body-header 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<h1 id="firstHeading" class="firstHeading mw-first-heading"><span class="mw-page-title-main">Business continuity planning</span></h1> <div id="p-lang-btn" class="vector-dropdown mw-portlet mw-portlet-lang" > <input type="checkbox" id="p-lang-btn-checkbox" role="button" aria-haspopup="true" data-event-name="ui.dropdown-p-lang-btn" class="vector-dropdown-checkbox mw-interlanguage-selector" aria-label="Go to an article in another language. Available in 19 languages" > <label id="p-lang-btn-label" for="p-lang-btn-checkbox" class="vector-dropdown-label cdx-button cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--weight-quiet cdx-button--action-progressive mw-portlet-lang-heading-19" aria-hidden="true" ><span class="vector-icon mw-ui-icon-language-progressive mw-ui-icon-wikimedia-language-progressive"></span> <span class="vector-dropdown-label-text">19 languages</span> </label> <div class="vector-dropdown-content"> <div class="vector-menu-content"> <ul class="vector-menu-content-list"> <li class="interlanguage-link interwiki-ar mw-list-item"><a href="https://ar.wikipedia.org/wiki/%D8%AA%D8%AE%D8%B7%D9%8A%D8%B7_%D8%A7%D8%B3%D8%AA%D9%85%D8%B1%D8%A7%D8%B1%D9%8A%D8%A9_%D8%A7%D9%84%D8%B9%D9%85%D9%84" title="تخطيط استمرارية العمل – Arabic" lang="ar" hreflang="ar" data-title="تخطيط استمرارية العمل" data-language-autonym="العربية" data-language-local-name="Arabic" class="interlanguage-link-target"><span>العربية</span></a></li><li class="interlanguage-link interwiki-el mw-list-item"><a href="https://el.wikipedia.org/wiki/%CE%A3%CF%87%CE%AD%CE%B4%CE%B9%CE%BF_%CE%95%CF%80%CE%B9%CF%87%CE%B5%CE%B9%CF%81%CE%B7%CF%83%CE%B9%CE%B1%CE%BA%CE%AE%CF%82_%CE%A3%CF%85%CE%BD%CE%AD%CF%87%CE%B5%CE%B9%CE%B1%CF%82" title="Σχέδιο Επιχειρησιακής Συνέχειας – Greek" lang="el" hreflang="el" data-title="Σχέδιο Επιχειρησιακής Συνέχειας" data-language-autonym="Ελληνικά" data-language-local-name="Greek" class="interlanguage-link-target"><span>Ελληνικά</span></a></li><li class="interlanguage-link interwiki-es mw-list-item"><a href="https://es.wikipedia.org/wiki/Plan_de_continuidad_del_negocio" title="Plan de continuidad del negocio – Spanish" lang="es" hreflang="es" data-title="Plan de continuidad del negocio" data-language-autonym="Español" data-language-local-name="Spanish" class="interlanguage-link-target"><span>Español</span></a></li><li class="interlanguage-link interwiki-fr mw-list-item"><a href="https://fr.wikipedia.org/wiki/Plan_de_continuit%C3%A9_d%27activit%C3%A9" title="Plan de continuité d'activité – French" lang="fr" hreflang="fr" data-title="Plan de continuité d'activité" data-language-autonym="Français" data-language-local-name="French" class="interlanguage-link-target"><span>Français</span></a></li><li class="interlanguage-link interwiki-ko mw-list-item"><a href="https://ko.wikipedia.org/wiki/%EC%97%85%EB%AC%B4_%EC%97%B0%EC%86%8D%EC%84%B1_%EA%B3%84%ED%9A%8D" title="업무 연속성 계획 – Korean" lang="ko" hreflang="ko" data-title="업무 연속성 계획" data-language-autonym="한국어" data-language-local-name="Korean" class="interlanguage-link-target"><span>한국어</span></a></li><li class="interlanguage-link interwiki-id mw-list-item"><a href="https://id.wikipedia.org/wiki/Perencanaan_kelangsungan_bisnis" title="Perencanaan kelangsungan bisnis – Indonesian" lang="id" hreflang="id" data-title="Perencanaan kelangsungan bisnis" data-language-autonym="Bahasa Indonesia" data-language-local-name="Indonesian" class="interlanguage-link-target"><span>Bahasa Indonesia</span></a></li><li class="interlanguage-link interwiki-it mw-list-item"><a href="https://it.wikipedia.org/wiki/Piano_di_continuit%C3%A0_operativa" title="Piano di continuità operativa – Italian" lang="it" hreflang="it" data-title="Piano di continuità operativa" data-language-autonym="Italiano" data-language-local-name="Italian" class="interlanguage-link-target"><span>Italiano</span></a></li><li class="interlanguage-link interwiki-he mw-list-item"><a href="https://he.wikipedia.org/wiki/%D7%AA%D7%95%D7%9B%D7%A0%D7%99%D7%AA_%D7%94%D7%9E%D7%A9%D7%9B%D7%99%D7%95%D7%AA_%D7%A2%D7%A1%D7%A7%D7%99%D7%AA" title="תוכנית המשכיות עסקית – Hebrew" lang="he" hreflang="he" data-title="תוכנית המשכיות עסקית" data-language-autonym="עברית" data-language-local-name="Hebrew" class="interlanguage-link-target"><span>עברית</span></a></li><li class="interlanguage-link interwiki-sw mw-list-item"><a href="https://sw.wikipedia.org/wiki/Mpango_wa_mwendelezo_wa_biashara" title="Mpango wa mwendelezo wa biashara – Swahili" lang="sw" hreflang="sw" data-title="Mpango wa mwendelezo wa biashara" data-language-autonym="Kiswahili" data-language-local-name="Swahili" class="interlanguage-link-target"><span>Kiswahili</span></a></li><li class="interlanguage-link interwiki-lt mw-list-item"><a href="https://lt.wikipedia.org/wiki/IT_paslaug%C5%B3_t%C4%99stinumo_valdymas" title="IT paslaugų tęstinumo valdymas – Lithuanian" lang="lt" hreflang="lt" data-title="IT paslaugų tęstinumo valdymas" data-language-autonym="Lietuvių" data-language-local-name="Lithuanian" class="interlanguage-link-target"><span>Lietuvių</span></a></li><li class="interlanguage-link interwiki-ms mw-list-item"><a href="https://ms.wikipedia.org/wiki/Perancangan_kesinambungan_perniagaan" title="Perancangan kesinambungan perniagaan – Malay" lang="ms" hreflang="ms" data-title="Perancangan kesinambungan perniagaan" data-language-autonym="Bahasa Melayu" data-language-local-name="Malay" class="interlanguage-link-target"><span>Bahasa Melayu</span></a></li><li class="interlanguage-link interwiki-nl mw-list-item"><a href="https://nl.wikipedia.org/wiki/Business_continuity_plan" title="Business continuity plan – Dutch" lang="nl" hreflang="nl" data-title="Business continuity plan" data-language-autonym="Nederlands" data-language-local-name="Dutch" class="interlanguage-link-target"><span>Nederlands</span></a></li><li class="interlanguage-link interwiki-ja mw-list-item"><a href="https://ja.wikipedia.org/wiki/%E4%BA%8B%E6%A5%AD%E7%B6%99%E7%B6%9A%E8%A8%88%E7%94%BB" title="事業継続計画 – Japanese" lang="ja" hreflang="ja" data-title="事業継続計画" data-language-autonym="日本語" data-language-local-name="Japanese" class="interlanguage-link-target"><span>日本語</span></a></li><li class="interlanguage-link interwiki-pl mw-list-item"><a href="https://pl.wikipedia.org/wiki/Planowanie_ci%C4%85g%C5%82o%C5%9Bci_dzia%C5%82ania" title="Planowanie ciągłości działania – Polish" lang="pl" hreflang="pl" data-title="Planowanie ciągłości działania" data-language-autonym="Polski" data-language-local-name="Polish" class="interlanguage-link-target"><span>Polski</span></a></li><li class="interlanguage-link interwiki-pt mw-list-item"><a href="https://pt.wikipedia.org/wiki/Planejamento_de_continuidade_de_neg%C3%B3cios" title="Planejamento de continuidade de negócios – Portuguese" lang="pt" hreflang="pt" data-title="Planejamento de continuidade de negócios" data-language-autonym="Português" data-language-local-name="Portuguese" class="interlanguage-link-target"><span>Português</span></a></li><li class="interlanguage-link interwiki-ru mw-list-item"><a href="https://ru.wikipedia.org/wiki/%D0%9F%D0%BB%D0%B0%D0%BD%D0%B8%D1%80%D0%BE%D0%B2%D0%B0%D0%BD%D0%B8%D0%B5_%D0%BD%D0%B5%D0%BF%D1%80%D0%B5%D1%80%D1%8B%D0%B2%D0%BD%D0%BE%D1%81%D1%82%D0%B8_%D0%B1%D0%B8%D0%B7%D0%BD%D0%B5%D1%81%D0%B0" title="Планирование непрерывности бизнеса – Russian" lang="ru" hreflang="ru" data-title="Планирование непрерывности бизнеса" data-language-autonym="Русский" data-language-local-name="Russian" class="interlanguage-link-target"><span>Русский</span></a></li><li class="interlanguage-link interwiki-sv mw-list-item"><a href="https://sv.wikipedia.org/wiki/Kontinuitetsplanering" title="Kontinuitetsplanering – Swedish" lang="sv" hreflang="sv" data-title="Kontinuitetsplanering" data-language-autonym="Svenska" data-language-local-name="Swedish" class="interlanguage-link-target"><span>Svenska</span></a></li><li class="interlanguage-link interwiki-uk mw-list-item"><a href="https://uk.wikipedia.org/wiki/%D0%9F%D0%BB%D0%B0%D0%BD%D1%83%D0%B2%D0%B0%D0%BD%D0%BD%D1%8F_%D0%B1%D0%B5%D0%B7%D0%BF%D0%B5%D1%80%D0%B5%D1%80%D0%B2%D0%BD%D0%BE%D1%81%D1%82%D1%96_%D0%B1%D1%96%D0%B7%D0%BD%D0%B5%D1%81%D1%83" title="Планування безперервності бізнесу – Ukrainian" lang="uk" hreflang="uk" data-title="Планування безперервності бізнесу" data-language-autonym="Українська" data-language-local-name="Ukrainian" class="interlanguage-link-target"><span>Українська</span></a></li><li class="interlanguage-link interwiki-zh mw-list-item"><a href="https://zh.wikipedia.org/wiki/%E7%87%9F%E9%81%8B%E6%8C%81%E7%BA%8C%E8%A8%88%E7%95%AB" title="營運持續計畫 – Chinese" lang="zh" hreflang="zh" data-title="營運持續計畫" data-language-autonym="中文" data-language-local-name="Chinese" class="interlanguage-link-target"><span>中文</span></a></li> </ul> <div class="after-portlet after-portlet-lang"><span class="wb-langlinks-edit wb-langlinks-link"><a href="https://www.wikidata.org/wiki/Special:EntityPage/Q831801#sitelinks-wikipedia" title="Edit interlanguage links" class="wbc-editpage">Edit links</a></span></div> </div> </div> </div> </header> <div class="vector-page-toolbar"> <div class="vector-page-toolbar-container"> <div id="left-navigation"> <nav aria-label="Namespaces"> <div id="p-associated-pages" class="vector-menu vector-menu-tabs mw-portlet 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data-unpinned-container-id="vector-appearance-unpinned-container" > <div class="vector-pinnable-header-label">Appearance</div> <button class="vector-pinnable-header-toggle-button vector-pinnable-header-pin-button" data-event-name="pinnable-header.vector-appearance.pin">move to sidebar</button> <button class="vector-pinnable-header-toggle-button vector-pinnable-header-unpin-button" data-event-name="pinnable-header.vector-appearance.unpin">hide</button> </div> </div> </div> </nav> </div> </div> <div id="bodyContent" class="vector-body" aria-labelledby="firstHeading" data-mw-ve-target-container> <div class="vector-body-before-content"> <div class="mw-indicators"> </div> <div id="siteSub" class="noprint">From Wikipedia, the free encyclopedia</div> </div> <div id="contentSub"><div id="mw-content-subtitle"><span class="mw-redirectedfrom">(Redirected from <a href="/w/index.php?title=Organizational_resilience&redirect=no" class="mw-redirect" title="Organizational resilience">Organizational resilience</a>)</span></div></div> <div id="mw-content-text" class="mw-body-content"><div class="mw-content-ltr mw-parser-output" lang="en" dir="ltr"><div class="shortdescription nomobile noexcerpt noprint searchaux" style="display:none">Prevention and recovery from threats that might affect a company</div> <figure class="mw-default-size" typeof="mw:File/Thumb"><a href="/wiki/File:BCPLifecycle.gif" class="mw-file-description"><img src="//upload.wikimedia.org/wikipedia/en/thumb/c/cf/BCPLifecycle.gif/220px-BCPLifecycle.gif" decoding="async" width="220" height="220" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/en/c/cf/BCPLifecycle.gif 1.5x" data-file-width="240" data-file-height="240" /></a><figcaption>Business continuity planning life cycle</figcaption></figure> <p><b>Business continuity</b> may be defined as "the capability of an organization to continue the delivery of products or services at pre-defined acceptable levels following a disruptive incident",<sup id="cite_ref-1" class="reference"><a href="#cite_note-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> and <b>business continuity planning</b><sup id="cite_ref-2" class="reference"><a href="#cite_note-2"><span class="cite-bracket">[</span>2<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-3" class="reference"><a href="#cite_note-3"><span class="cite-bracket">[</span>3<span class="cite-bracket">]</span></a></sup> (or <b>business continuity and resiliency planning</b>) is the process of creating systems of prevention and recovery to deal with potential threats to a company.<sup id="cite_ref-4" class="reference"><a href="#cite_note-4"><span class="cite-bracket">[</span>4<span class="cite-bracket">]</span></a></sup> In addition to prevention, the goal is to enable ongoing operations before and during execution of <a href="/wiki/IT_disaster_recovery" title="IT disaster recovery">disaster recovery</a>.<sup id="cite_ref-5" class="reference"><a href="#cite_note-5"><span class="cite-bracket">[</span>5<span class="cite-bracket">]</span></a></sup> Business continuity is the intended outcome of proper execution of both business continuity planning and disaster recovery. </p><p>Several <a href="/wiki/Business_continuity_standards" class="mw-redirect" title="Business continuity standards">business continuity standards</a> have been published by various standards bodies to assist in checklisting ongoing planning tasks.<sup id="cite_ref-6" class="reference"><a href="#cite_note-6"><span class="cite-bracket">[</span>6<span class="cite-bracket">]</span></a></sup> </p><p>Business continuity requires a top-down approach to identify an organisation's minimum requirements to ensure its viability as an entity. An organization's resistance to failure is "the ability ... to withstand changes in its environment and still function".<sup id="cite_ref-auto_7-0" class="reference"><a href="#cite_note-auto-7"><span class="cite-bracket">[</span>7<span class="cite-bracket">]</span></a></sup> Often called resilience, it is a capability that enables organizations to either endure environmental changes without having to permanently adapt, or the organization is forced to adapt a new way of working that better suits the new environmental conditions.<sup id="cite_ref-auto_7-1" class="reference"><a href="#cite_note-auto-7"><span class="cite-bracket">[</span>7<span class="cite-bracket">]</span></a></sup> </p> <meta property="mw:PageProp/toc" /> <div class="mw-heading mw-heading2"><h2 id="Overview">Overview</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=1" title="Edit section: Overview"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Any event that could negatively impact operations should be included in the plan, such as <a href="/wiki/Supply_chain" title="Supply chain">supply chain</a> interruption, loss of or damage to critical infrastructure (major machinery or computing/network resource). As such, BCP is a <a href="/wiki/Subset" title="Subset">subset</a> of <a href="/wiki/Risk_management" title="Risk management">risk management</a>.<sup id="cite_ref-8" class="reference"><a href="#cite_note-8"><span class="cite-bracket">[</span>8<span class="cite-bracket">]</span></a></sup> In the U.S., government entities refer to the process as <i><a href="/wiki/Continuity_of_Operations_Plan" class="mw-redirect" title="Continuity of Operations Plan">continuity of operations planning</a></i> (COOP).<sup id="cite_ref-9" class="reference"><a href="#cite_note-9"><span class="cite-bracket">[</span>9<span class="cite-bracket">]</span></a></sup> A <b>business continuity plan</b><sup id="cite_ref-D.BCP_10-0" class="reference"><a href="#cite_note-D.BCP-10"><span class="cite-bracket">[</span>10<span class="cite-bracket">]</span></a></sup> outlines a range of disaster scenarios and the steps the business will take in any particular scenario to return to regular trade. BCP's are written ahead of time and can also include precautions to be put in place. Usually created with the input of key staff as well as stakeholders, a BCP is a set of contingencies to minimize potential harm to businesses during adverse scenarios.<sup id="cite_ref-11" class="reference"><a href="#cite_note-11"><span class="cite-bracket">[</span>11<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading3"><h3 id="Resilience">Resilience</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=2" title="Edit section: Resilience"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>A 2005 analysis of how disruptions can adversely affect the operations of corporations and how investments in resilience can give a <a href="/wiki/Competitive_advantage" title="Competitive advantage">competitive advantage</a> over entities not prepared for various contingencies<sup id="cite_ref-12" class="reference"><a href="#cite_note-12"><span class="cite-bracket">[</span>12<span class="cite-bracket">]</span></a></sup> extended then-common business continuity planning practices. Business organizations such as the <a href="/wiki/Council_on_Competitiveness" class="mw-redirect" title="Council on Competitiveness">Council on Competitiveness</a> embraced this resilience goal.<sup id="cite_ref-13" class="reference"><a href="#cite_note-13"><span class="cite-bracket">[</span>13<span class="cite-bracket">]</span></a></sup> </p><p>Adapting to change in an apparently slower, more evolutionary manner - sometimes over many years or decades - has been described as being more resilient,<sup id="cite_ref-14" class="reference"><a href="#cite_note-14"><span class="cite-bracket">[</span>14<span class="cite-bracket">]</span></a></sup> and the term "strategic resilience" is now used to go beyond resisting a one-time crisis, but rather continuously anticipating and adjusting, "before the case for change becomes desperately obvious". </p><p>This approach is sometimes summarized as: <a href="/wiki/Preparedness" title="Preparedness">preparedness</a>,<sup id="cite_ref-15" class="reference"><a href="#cite_note-15"><span class="cite-bracket">[</span>15<span class="cite-bracket">]</span></a></sup> protection, response and recovery.<sup id="cite_ref-16" class="reference"><a href="#cite_note-16"><span class="cite-bracket">[</span>16<span class="cite-bracket">]</span></a></sup> </p><p>Resilience Theory can be related to the field of Public Relations. Resilience is a communicative process that is constructed by citizens, families, media system, organizations and governments through everyday talk and mediated conversation.<sup id="cite_ref-17" class="reference"><a href="#cite_note-17"><span class="cite-bracket">[</span>17<span class="cite-bracket">]</span></a></sup> </p><p>The theory is based on the work of <a href="/wiki/Patrice_Buzzanell" title="Patrice Buzzanell">Patrice M. Buzzanell</a>, a professor at the Brian Lamb School of Communication at <a href="/wiki/Purdue_University" title="Purdue University">Purdue University</a>. In her 2010 article, "Resilience: Talking, Resisting, and Imagining New Normalcies Into Being"<sup id="cite_ref-18" class="reference"><a href="#cite_note-18"><span class="cite-bracket">[</span>18<span class="cite-bracket">]</span></a></sup> Buzzanell discussed the ability for organizations to thrive after having a crisis through building resistance. Buzzanell notes that there are five different processes that individuals use when trying to maintain resilience- crafting normalcy, affirming identity anchors, maintaining and using communication networks, putting alternative logics to work and downplaying negative feelings while foregrounding positive emotions. </p><p>When looking at the resilience theory, the crisis communication theory is similar, but not the same. The crisis communication theory is based on the reputation of the company, but the resilience theory is based on the process of recovery of the company. There are five main components of resilience: crafting normalcy, affirming identity anchors, maintaining and using communication networks, putting alternative logics to work, and downplaying negative feelings while foregrounding negative emotions.<sup id="cite_ref-19" class="reference"><a href="#cite_note-19"><span class="cite-bracket">[</span>19<span class="cite-bracket">]</span></a></sup> Each of these processes can be applicable to businesses in crisis times, making resilience an important factor for companies to focus on while training. </p><p>There are three main groups that are affected by a crisis. They are <a href="https://en.wiktionary.org/wiki/micro" class="extiw" title="wikt:micro">micro</a> (individual), <a href="https://en.wiktionary.org/wiki/meso" class="extiw" title="wikt:meso">meso</a> (group or organization) and <a href="https://en.wiktionary.org/wiki/macro" class="extiw" title="wikt:macro">macro</a> (national or interorganizational). There are also two main types of resilience, which are proactive and post resilience. Proactive resilience is preparing for a crisis and creating a solid foundation for the company. Post resilience includes continuing to maintain communication and check in with employees.<sup id="cite_ref-20" class="reference"><a href="#cite_note-20"><span class="cite-bracket">[</span>20<span class="cite-bracket">]</span></a></sup> Proactive resilience is dealing with issues at hand before they cause a possible shift in the work environment and post resilience maintaining communication and accepting changes after an incident has happened. Resilience can be applied to any organization. In New Zealand, the Canterbury University Resilient Organisations programme developed an assessment tool for benchmarking the Resilience of Organisations.<sup id="cite_ref-21" class="reference"><a href="#cite_note-21"><span class="cite-bracket">[</span>21<span class="cite-bracket">]</span></a></sup> It covers 11 categories, each having 5 to 7 questions. A <i>Resilience Ratio</i> summarizes this evaluation.<sup id="cite_ref-22" class="reference"><a href="#cite_note-22"><span class="cite-bracket">[</span>22<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading3"><h3 id="Continuity">Continuity</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=3" title="Edit section: Continuity"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Plans and procedures are used in business continuity planning to ensure that the critical organizational operations required to keep an organization running continue to operate during events when key dependencies of operations are disrupted. Continuity does not need to apply to every activity which the organization undertakes. For example, under <a href="/wiki/ISO_22301" title="ISO 22301">ISO 22301:2019</a>, organizations are required to define their business continuity objectives, the minimum levels of product and service operations which will be considered acceptable and the <a href="#Maximum_RTO">maximum tolerable period of disruption</a> (MTPD) which can be allowed.<sup id="cite_ref-23" class="reference"><a href="#cite_note-23"><span class="cite-bracket">[</span>23<span class="cite-bracket">]</span></a></sup> </p><p>A major cost in planning for this is the preparation of audit compliance management documents; automation tools are available to reduce the time and cost associated with manually producing this information. </p> <div class="mw-heading mw-heading2"><h2 id="Inventory">Inventory</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=4" title="Edit section: Inventory"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Planners must have information about: </p> <ul><li>Equipment</li> <li>Supplies and suppliers</li> <li>Locations, including other offices and <a href="/wiki/Backup_site" title="Backup site">backup</a>/work area recovery (WAR) sites</li> <li>Documents and documentation, including which have off-site backup copies:<sup id="cite_ref-D.BCP_10-1" class="reference"><a href="#cite_note-D.BCP-10"><span class="cite-bracket">[</span>10<span class="cite-bracket">]</span></a></sup> <ul><li>Business documents</li> <li>Procedure documentation</li></ul></li></ul> <div class="mw-heading mw-heading2"><h2 id="Analysis">Analysis</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=5" title="Edit section: Analysis"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>The analysis phase consists of: </p> <ul><li>Impact analysis</li> <li>Threat and risks analysis</li> <li>Impact scenarios</li></ul> <p>Quantifying of loss ratios must also include "dollars to defend a lawsuit."<sup id="cite_ref-24" class="reference"><a href="#cite_note-24"><span class="cite-bracket">[</span>24<span class="cite-bracket">]</span></a></sup> It has been estimated that a dollar spent in loss prevention can prevent "seven dollars of disaster-related economic loss."<sup id="cite_ref-25" class="reference"><a href="#cite_note-25"><span class="cite-bracket">[</span>25<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading3"><h3 id="Business_impact_analysis_(BIA)"><span id="Business_impact_analysis_.28BIA.29"></span>Business impact analysis (BIA)</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=6" title="Edit section: Business impact analysis (BIA)"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>A business impact analysis (BIA) differentiates <a href="/wiki/Critical_system" title="Critical system">critical</a> (urgent) and non-critical (non-urgent) organization functions/activities. A <a href="/wiki/Mission-essential_function" class="mw-redirect" title="Mission-essential function">function</a> may be considered critical if dictated by law. </p><p>Each function/activity typically relies on a combination of constituent components in order to operate: </p> <ul><li>Human resources (full-time staff, part-time staff, or contractors)</li> <li>IT systems</li> <li>Physical assets (mobile phones, laptops/workstations etc.)</li> <li>Documents (electronic or physical)</li></ul> <p>For each function, two values are assigned: </p> <ul><li>Recovery point objective (RPO) – the acceptable latency of data that will not be recovered. For example, is it acceptable for the company to lose 2 days of data?<sup id="cite_ref-26" class="reference"><a href="#cite_note-26"><span class="cite-bracket">[</span>26<span class="cite-bracket">]</span></a></sup> The recovery point objective must ensure that the maximum tolerable data loss for each activity is not exceeded.</li> <li>Recovery time objective (RTO)  – the acceptable amount of time to restore the function</li></ul> <div class="mw-heading mw-heading4"><h4 id="Maximum_RTO">Maximum RTO</h4><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=7" title="Edit section: Maximum RTO"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Maximum time constraints for how long an enterprise's key products or services can be unavailable or undeliverable before stakeholders perceive unacceptable consequences have been named as: </p> <ul><li><style data-mw-deduplicate="TemplateStyles:r1238216509">.mw-parser-output .vanchor>:target~.vanchor-text{background-color:#b1d2ff}@media screen{html.skin-theme-clientpref-night .mw-parser-output .vanchor>:target~.vanchor-text{background-color:#0f4dc9}}@media screen and (prefers-color-scheme:dark){html.skin-theme-clientpref-os .mw-parser-output .vanchor>:target~.vanchor-text{background-color:#0f4dc9}}</style><span class="vanchor"><span id="Maximum_tolerable_period_of_disruption"></span><span class="vanchor-text">Maximum tolerable period of disruption</span></span> (MTPoD)</li> <li>Maximum tolerable downtime (MTD)</li> <li>Maximum tolerable outage (MTO)</li> <li>Maximum acceptable outage (MAO)<sup id="cite_ref-27" class="reference"><a href="#cite_note-27"><span class="cite-bracket">[</span>27<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-28" class="reference"><a href="#cite_note-28"><span class="cite-bracket">[</span>28<span class="cite-bracket">]</span></a></sup></li></ul> <p>According to ISO 22301 the terms <i>maximum acceptable outage</i> and <i>maximum tolerable period of disruption</i> mean the same thing and are defined using exactly the same words.<sup id="cite_ref-29" class="reference"><a href="#cite_note-29"><span class="cite-bracket">[</span>29<span class="cite-bracket">]</span></a></sup> Some standards use the term <i>maximum downtime limit</i>.<sup id="cite_ref-30" class="reference"><a href="#cite_note-30"><span class="cite-bracket">[</span>30<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading4"><h4 id="Consistency">Consistency</h4><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=8" title="Edit section: Consistency"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>When more than one system crashes, recovery plans must balance the need for data consistency with other objectives, such as RTO and RPO. <sup id="cite_ref-OpsBLog.Consistency_31-0" class="reference"><a href="#cite_note-OpsBLog.Consistency-31"><span class="cite-bracket">[</span>31<span class="cite-bracket">]</span></a></sup> <b>Recovery Consistency Objective</b> (RCO) is the name of this goal. It applies <a href="/wiki/Data_consistency" title="Data consistency">data consistency</a> objectives, to define a measurement for the consistency of distributed business data within interlinked systems after a disaster incident. Similar terms used in this context are "Recovery Consistency Characteristics" (RCC) and "Recovery Object Granularity" (ROG).<sup id="cite_ref-32" class="reference"><a href="#cite_note-32"><span class="cite-bracket">[</span>32<span class="cite-bracket">]</span></a></sup> </p><p>While RTO and RPO are absolute per-system values, RCO is expressed as a percentage that measures the deviation between actual and targeted state of business data across systems for process groups or individual business processes. </p><p>The following formula calculates RCO with "n" representing the number of business processes and "entities" representing an abstract value for business data: <span class="mwe-math-element"><span class="mwe-math-mathml-inline mwe-math-mathml-a11y" style="display: none;"><math xmlns="http://www.w3.org/1998/Math/MathML" alttext="{\displaystyle {\text{RCO}}=1-{\frac {({\text{number of inconsistent entities}})_{n}}{({\text{number of entities}})_{n}}}}"> <semantics> <mrow class="MJX-TeXAtom-ORD"> <mstyle displaystyle="true" scriptlevel="0"> <mrow class="MJX-TeXAtom-ORD"> <mtext>RCO</mtext> </mrow> <mo>=</mo> <mn>1</mn> <mo>−</mo> <mrow class="MJX-TeXAtom-ORD"> <mfrac> <mrow> <mo stretchy="false">(</mo> <mrow class="MJX-TeXAtom-ORD"> <mtext>number of inconsistent entities</mtext> </mrow> <msub> <mo stretchy="false">)</mo> <mrow class="MJX-TeXAtom-ORD"> <mi>n</mi> </mrow> </msub> </mrow> <mrow> <mo stretchy="false">(</mo> <mrow class="MJX-TeXAtom-ORD"> <mtext>number of entities</mtext> </mrow> <msub> <mo stretchy="false">)</mo> <mrow class="MJX-TeXAtom-ORD"> <mi>n</mi> </mrow> </msub> </mrow> </mfrac> </mrow> </mstyle> </mrow> <annotation encoding="application/x-tex">{\displaystyle {\text{RCO}}=1-{\frac {({\text{number of inconsistent entities}})_{n}}{({\text{number of entities}})_{n}}}}</annotation> </semantics> </math></span><img src="https://wikimedia.org/api/rest_v1/media/math/render/svg/12d301bd68c104e86e1a80ee4fb067955f431236" class="mwe-math-fallback-image-inline mw-invert skin-invert" aria-hidden="true" style="vertical-align: -2.671ex; width:46.953ex; height:6.509ex;" alt="{\displaystyle {\text{RCO}}=1-{\frac {({\text{number of inconsistent entities}})_{n}}{({\text{number of entities}})_{n}}}}"></span> </p><p>100% RCO means that post recovery, no business data deviation occurs.<sup id="cite_ref-33" class="reference"><a href="#cite_note-33"><span class="cite-bracket">[</span>33<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading3"><h3 id="Threat_and_risk_analysis_(TRA)"><span id="Threat_and_risk_analysis_.28TRA.29"></span>Threat and risk analysis (TRA)</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=9" title="Edit section: Threat and risk analysis (TRA)"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>After defining recovery requirements, each potential threat may require unique recovery steps (contingency plans or playbooks). Common threats include: </p> <style data-mw-deduplicate="TemplateStyles:r1184024115">.mw-parser-output .div-col{margin-top:0.3em;column-width:30em}.mw-parser-output .div-col-small{font-size:90%}.mw-parser-output .div-col-rules{column-rule:1px solid #aaa}.mw-parser-output .div-col dl,.mw-parser-output .div-col ol,.mw-parser-output .div-col ul{margin-top:0}.mw-parser-output .div-col li,.mw-parser-output .div-col dd{page-break-inside:avoid;break-inside:avoid-column}</style><div class="div-col" style="column-width: 18em;"> <ul><li><a href="/wiki/Epidemic" title="Epidemic">Epidemic</a>/pandemic</li> <li><a href="/wiki/Earthquake" title="Earthquake">Earthquake</a></li> <li>Fire</li> <li><a href="/wiki/Flood" title="Flood">Flood</a></li> <li><a href="/wiki/Hacker_(computer_security)" class="mw-redirect" title="Hacker (computer security)">Cyber attack</a></li> <li><a href="/wiki/Sabotage" title="Sabotage">Sabotage</a> (insider or external threat)</li> <li><a href="/wiki/Hurricane" class="mw-redirect" title="Hurricane">Hurricane</a> or other major storm</li> <li><a href="/wiki/Power_outage" title="Power outage">Power outage</a></li> <li>Water outage (supply interruption, contamination)</li> <li>Telecomms outage</li> <li>IT outage</li> <li><a href="/wiki/Terrorism" title="Terrorism">Terrorism</a>/<a href="/wiki/Piracy" title="Piracy">Piracy</a></li> <li><a href="/wiki/War" title="War">War</a>/civil disorder</li> <li>Theft (insider or external threat, vital information or material)</li> <li>Random failure of mission-critical systems</li> <li>Single point dependency</li> <li>Supplier failure</li> <li>Data corruption</li> <li>Misconfiguration</li> <li>Network outage</li></ul></div> <p>The above areas can cascade: Responders can stumble. Supplies may become depleted. During the 2002–2003 <a href="/wiki/SARS" title="SARS">SARS</a> outbreak, some organizations compartmentalized and rotated teams to match the <a href="/wiki/Incubation_period" title="Incubation period">incubation period</a> of the disease. They also banned in-person contact during both business and non-business hours. This increased <a href="/wiki/Resilience_(organizational)" class="mw-redirect" title="Resilience (organizational)">resiliency</a> against the threat. </p> <div class="mw-heading mw-heading3"><h3 id="Impact_scenarios">Impact scenarios</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=10" title="Edit section: Impact scenarios"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Impact scenarios are identified and documented: </p> <ul><li>need for medical supplies<sup id="cite_ref-34" class="reference"><a href="#cite_note-34"><span class="cite-bracket">[</span>34<span class="cite-bracket">]</span></a></sup></li> <li>need for transportation options<sup id="cite_ref-35" class="reference"><a href="#cite_note-35"><span class="cite-bracket">[</span>35<span class="cite-bracket">]</span></a></sup></li> <li>civilian impact of nuclear disasters<sup id="cite_ref-36" class="reference"><a href="#cite_note-36"><span class="cite-bracket">[</span>36<span class="cite-bracket">]</span></a></sup></li> <li>need for business and data processing supplies<sup id="cite_ref-37" class="reference"><a href="#cite_note-37"><span class="cite-bracket">[</span>37<span class="cite-bracket">]</span></a></sup></li></ul> <p>These should reflect the widest possible damage. </p> <div class="mw-heading mw-heading2"><h2 id="Tiers_of_preparedness">Tiers of preparedness</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=11" title="Edit section: Tiers of preparedness"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p><a href="/wiki/SHARE_(computing)" title="SHARE (computing)">SHARE</a>'s seven tiers of <a href="/wiki/IT_disaster_recovery" title="IT disaster recovery">disaster recovery</a><sup id="cite_ref-38" class="reference"><a href="#cite_note-38"><span class="cite-bracket">[</span>38<span class="cite-bracket">]</span></a></sup> released in 1992, were updated in 2012 by IBM as an eight tier model:<sup id="cite_ref-IBM.2012_39-0" class="reference"><a href="#cite_note-IBM.2012-39"><span class="cite-bracket">[</span>39<span class="cite-bracket">]</span></a></sup> </p> <ul><li><b>Tier 0</b> – <b>No off-site data</b> • Businesses with a Tier 0 Disaster Recovery solution have no Disaster Recovery Plan. There is no saved information, no documentation, no backup hardware, and no contingency plan. Typical recovery time: <i>The length of recovery time in this instance is unpredictable</i>. In fact, it may not be possible to recover at all.</li> <li><b>Tier 1</b> – <b>Data backup with no Hot Site</b> • Businesses that use Tier 1 Disaster Recovery solutions back up their data at an off-site facility. Depending on how often backups are made, they are prepared to accept <i>several days to weeks of data loss</i>, but their backups are secure off-site. However, this Tier lacks the systems on which to restore data. Pickup Truck Access Method (PTAM).</li> <li><b>Tier 2</b> – <b>Data backup with Hot Site</b> • Tier 2 Disaster Recovery solutions make regular backups on tape. This is combined with an off-site facility and infrastructure (known as a hot site) in which to restore systems from those tapes in the event of a disaster. This tier solution will still result in the need to recreate several hours to days worth of data, but <i>it is less unpredictable in recovery time</i>. Examples include: PTAM with Hot Site available, IBM Tivoli Storage Manager.</li> <li><b>Tier 3</b> – <b>Electronic vaulting</b> • Tier 3 solutions utilize components of Tier 2. Additionally, some mission-critical data is electronically vaulted. This electronically vaulted data is typically more current than that which is shipped via PTAM. As a result there is <i>less data recreation or loss after a disaster occurs</i>.</li> <li><b>Tier 4</b> – <b>Point-in-time copies</b> • Tier 4 solutions are used by businesses that require both greater data currency and faster recovery than users of lower tiers. Rather than relying largely on shipping tape, as is common in the lower tiers, Tier 4 solutions begin to incorporate more disk-based solutions. <i>Several hours of data loss is still possible</i>, but it is easier to make such point-in-time (PIT) copies with greater frequency than data that can be replicated through tape-based solutions.</li> <li><b>Tier 5</b> – <b>Transaction integrity</b> • Tier 5 solutions are used by businesses with a requirement for consistency of data between production and recovery data centers. There is <i>little to no data loss</i> in such solutions; however, the presence of this functionality is entirely dependent on the application in use.</li> <li><b>Tier 6</b> – <b>Zero or little data loss</b> • Tier 6 Disaster Recovery solutions <i>maintain the highest levels of data currency</i>. They are used by businesses with little or no tolerance for data loss and who need to restore data to applications rapidly. These solutions have no dependence on the applications to provide data consistency.</li> <li><b>Tier 7</b> – <b>Highly automated, business-integrated solution</b> • Tier 7 solutions include all the major components being used for a Tier 6 solution with the additional integration of automation. This allows a Tier 7 solution to ensure consistency of data above that of which is granted by Tier 6 solutions. Additionally, recovery of the applications is automated, allowing for restoration of systems and applications much faster and more reliably than would be possible through manual Disaster Recovery procedures.</li></ul> <div class="mw-heading mw-heading2"><h2 id="Solution_design">Solution design</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=12" title="Edit section: Solution design"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Two main requirements from the impact analysis stage are: </p> <ul><li>For IT: the minimum application and data requirements and the time in which they must be available.</li> <li>Outside IT: preservation of hard copy (such as contracts). A process plan must consider skilled staff and embedded technology.</li></ul> <p>This phase overlaps with <a href="/wiki/IT_disaster_recovery" title="IT disaster recovery">disaster recovery planning</a>. </p><p>The solution phase determines: </p> <ul><li><a href="/wiki/Crisis_management" title="Crisis management">Crisis management</a> command structure</li> <li>Telecommunication architecture between primary and secondary work sites</li> <li><a href="/wiki/Data_replication" class="mw-redirect" title="Data replication">Data replication</a> methodology between primary and secondary work sites</li> <li><a href="/wiki/Backup_site" title="Backup site">Backup site</a> with applications, data and work space</li></ul> <div class="mw-heading mw-heading2"><h2 id="Standards"><span class="anchor" id="published_standards"></span> Standards</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=13" title="Edit section: Standards"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <div class="mw-heading mw-heading3"><h3 id="ISO_Standards">ISO Standards</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=14" title="Edit section: ISO Standards"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>There are many standards that are available to support business continuity planning and management.<sup id="cite_ref-Tierney_40-0" class="reference"><a href="#cite_note-Tierney-40"><span class="cite-bracket">[</span>40<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-Partridge_41-0" class="reference"><a href="#cite_note-Partridge-41"><span class="cite-bracket">[</span>41<span class="cite-bracket">]</span></a></sup> The <a href="/wiki/International_Organization_for_Standardization" title="International Organization for Standardization">International Organization for Standardization</a> (ISO) has for example developed a whole series of standards on Business continuity management systems <sup id="cite_ref-42" class="reference"><a href="#cite_note-42"><span class="cite-bracket">[</span>42<span class="cite-bracket">]</span></a></sup> under responsibility of technical committee <a href="/wiki/ISO/TC_292" title="ISO/TC 292">ISO/TC 292</a>: </p> <ul><li><a href="/wiki/ISO_22300" title="ISO 22300">ISO 22300</a>:2021 Security and resilience – Vocabulary (Replaces <a href="/wiki/ISO_22300" title="ISO 22300">ISO 22300</a>:2018 Security and resilience - Vocabulary and <a href="/wiki/ISO_22300" title="ISO 22300">ISO 22300</a>:2012 Security and resilience - Vocabulary.)<sup id="cite_ref-43" class="reference"><a href="#cite_note-43"><span class="cite-bracket">[</span>43<span class="cite-bracket">]</span></a></sup></li> <li><a href="/wiki/ISO_22301" title="ISO 22301">ISO 22301</a>:2019 Security and resilience – Business continuity management systems – Requirements (Replaces <a href="/wiki/ISO_22301" title="ISO 22301">ISO 22301</a>:2012.)<sup id="cite_ref-44" class="reference"><a href="#cite_note-44"><span class="cite-bracket">[</span>44<span class="cite-bracket">]</span></a></sup></li> <li><a href="/wiki/ISO_22313" title="ISO 22313">ISO 22313</a>:2020 Security and resilience – Business continuity management systems – Guidance on the use of ISO 22301 (Replaces <a href="/wiki/ISO_22313" title="ISO 22313">ISO 22313</a>:2012 Security and resilience - Business continuity management systems - Guidance on the use of ISO 22301.)<sup id="cite_ref-45" class="reference"><a href="#cite_note-45"><span class="cite-bracket">[</span>45<span class="cite-bracket">]</span></a></sup></li></ul> <ul><li><a href="/w/index.php?title=ISO/TS_22317&action=edit&redlink=1" class="new" title="ISO/TS 22317 (page does not exist)">ISO/TS 22317</a>:2021 Security and resilience – Business continuity management systems – Guidelines for business impact analysis - (Replaces ISO/TS 22315:2015 Societal security – Business continuity management systems – Guidelines for business impact analysis.)<sup id="cite_ref-46" class="reference"><a href="#cite_note-46"><span class="cite-bracket">[</span>46<span class="cite-bracket">]</span></a></sup></li> <li><a href="/w/index.php?title=ISO/TS_22318&action=edit&redlink=1" class="new" title="ISO/TS 22318 (page does not exist)">ISO/TS 22318</a>:2021 Security and resilience – Business continuity management systems – Guidelines for supply chain continuity (Replaces ISO/TS 22318:2015 Societal security — Business continuity management systems — Guidelines for supply chain continuity.)<sup id="cite_ref-47" class="reference"><a href="#cite_note-47"><span class="cite-bracket">[</span>47<span class="cite-bracket">]</span></a></sup></li> <li><a href="/w/index.php?title=ISO/TS_22330&action=edit&redlink=1" class="new" title="ISO/TS 22330 (page does not exist)">ISO/TS 22330</a>:2018 Security and resilience – Business continuity management systems – Guidelines for people aspects on business continuity (Current as of 2022.)<sup id="cite_ref-48" class="reference"><a href="#cite_note-48"><span class="cite-bracket">[</span>48<span class="cite-bracket">]</span></a></sup></li> <li><a href="/w/index.php?title=ISO/TS_22331&action=edit&redlink=1" class="new" title="ISO/TS 22331 (page does not exist)">ISO/TS 22331</a>:2018 Security and resilience – Business continuity management systems – Guidelines for business continuity strategy - (Current as of 2022.)<sup id="cite_ref-49" class="reference"><a href="#cite_note-49"><span class="cite-bracket">[</span>49<span class="cite-bracket">]</span></a></sup></li> <li><a href="/w/index.php?title=ISO/TS_22332&action=edit&redlink=1" class="new" title="ISO/TS 22332 (page does not exist)">ISO/TS 22332</a>:2021 Security and resilience – Business continuity management systems – Guidelines for developing business continuity plans and procedures (Current as of 2022.)<sup id="cite_ref-50" class="reference"><a href="#cite_note-50"><span class="cite-bracket">[</span>50<span class="cite-bracket">]</span></a></sup></li> <li><a href="/w/index.php?title=ISO/IEC/TS_17021-6&action=edit&redlink=1" class="new" title="ISO/IEC/TS 17021-6 (page does not exist)">ISO/IEC/TS 17021-6</a>:2014 Conformity assessment – Requirements for bodies providing audit and certification of management systems – Part 6: Competence requirements for auditing and certification of business continuity management systems.<sup id="cite_ref-51" class="reference"><a href="#cite_note-51"><span class="cite-bracket">[</span>51<span class="cite-bracket">]</span></a></sup></li></ul> <ul><li>ISO/IEC 24762:2008 Information technology — Security techniques — Guidelines for information and communications technology disaster recovery services (withdrawn)<sup id="cite_ref-52" class="reference"><a href="#cite_note-52"><span class="cite-bracket">[</span>52<span class="cite-bracket">]</span></a></sup></li> <li>ISO/IEC 27001:2022 <a href="/wiki/Information_security" title="Information security">Information security</a>, cybersecurity and privacy protection — Information security management systems — Requirements. (Replaces ISO/IEC 27001:2013 Information technology — Security techniques — Information security management systems — Requirements.)<sup id="cite_ref-53" class="reference"><a href="#cite_note-53"><span class="cite-bracket">[</span>53<span class="cite-bracket">]</span></a></sup></li> <li>ISO/IEC 27002:2022 Information security, cybersecurity and privacy protection — Information security controls. (Replaces ISO/IEC 27002:2013 Information technology — Security techniques — Code of practice for information security controls.)<sup id="cite_ref-54" class="reference"><a href="#cite_note-54"><span class="cite-bracket">[</span>54<span class="cite-bracket">]</span></a></sup></li> <li><a href="/w/index.php?title=ISO/IEC_27031&action=edit&redlink=1" class="new" title="ISO/IEC 27031 (page does not exist)">ISO/IEC 27031</a>:2011 Information technology – Security techniques – Guidelines for information and communication technology readiness for business continuity.<sup id="cite_ref-55" class="reference"><a href="#cite_note-55"><span class="cite-bracket">[</span>55<span class="cite-bracket">]</span></a></sup></li> <li>ISO/PAS 22399:2007 Societal security - Guideline for incident preparedness and operational continuity management (withdrawn)<sup id="cite_ref-56" class="reference"><a href="#cite_note-56"><span class="cite-bracket">[</span>56<span class="cite-bracket">]</span></a></sup></li> <li>IWA 5:2006 Emergency Preparedness (withdrawn)<sup id="cite_ref-57" class="reference"><a href="#cite_note-57"><span class="cite-bracket">[</span>57<span class="cite-bracket">]</span></a></sup></li></ul> <div class="mw-heading mw-heading3"><h3 id="British_standards">British standards</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=15" title="Edit section: British standards"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>The <a href="/wiki/British_Standards_Institution" class="mw-redirect" title="British Standards Institution">British Standards Institution</a> (BSI Group) released a series of standards which have since been withdrawn and replaced by the ISO standards above. </p> <ul><li><a href="/wiki/BS_7799" title="BS 7799">BS 7799</a>-1:1995 - peripherally addressed information security procedures. (withdrawn)<sup id="cite_ref-58" class="reference"><a href="#cite_note-58"><span class="cite-bracket">[</span>58<span class="cite-bracket">]</span></a></sup></li> <li><a href="/wiki/BS_25999" title="BS 25999">BS 25999</a>-1:2006 - Business continuity management Part 1: Code of practice (superseded, withdrawn)<sup id="cite_ref-59" class="reference"><a href="#cite_note-59"><span class="cite-bracket">[</span>59<span class="cite-bracket">]</span></a></sup></li> <li>BS 25999-2:2007 Business Continuity Management Part 2: Specification (superseded, withdrawn)<sup id="cite_ref-60" class="reference"><a href="#cite_note-60"><span class="cite-bracket">[</span>60<span class="cite-bracket">]</span></a></sup></li> <li>2008: BS 25777, Information and communications technology continuity management. Code of practice. (withdrawn)<sup id="cite_ref-61" class="reference"><a href="#cite_note-61"><span class="cite-bracket">[</span>61<span class="cite-bracket">]</span></a></sup></li></ul> <p>Within the UK, BS 25999-2:2007 and BS 25999-1:2006 were being used for business continuity management across all organizations, industries and sectors. These documents give a practical plan to deal with most eventualities—from extreme weather conditions to terrorism, IT system failure, and staff sickness.<sup id="cite_ref-62" class="reference"><a href="#cite_note-62"><span class="cite-bracket">[</span>62<span class="cite-bracket">]</span></a></sup> </p><p>In 2004, following crises in the preceding years, the UK government passed the <a href="/wiki/Civil_Contingencies_Act_2004" title="Civil Contingencies Act 2004">Civil Contingencies Act of 2004</a>: Businesses must have continuity planning measures to survive and continue to thrive whilst working towards keeping the incident as minimal as possible. The Act was separated into two parts: Part 1: civil protection, covering roles & responsibilities for local responders Part 2: emergency powers.<sup id="cite_ref-63" class="reference"><a href="#cite_note-63"><span class="cite-bracket">[</span>63<span class="cite-bracket">]</span></a></sup> In the United Kingdom, resilience is implemented locally by the <a href="/wiki/Local_Resilience_Forum" class="mw-redirect" title="Local Resilience Forum">Local Resilience Forum</a>.<sup id="cite_ref-64" class="reference"><a href="#cite_note-64"><span class="cite-bracket">[</span>64<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading3"><h3 id="Australian_standards">Australian standards</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=16" title="Edit section: Australian standards"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <ul><li>HB 292-2006, "A practitioners guide to business continuity management"<sup id="cite_ref-65" class="reference"><a href="#cite_note-65"><span class="cite-bracket">[</span>65<span class="cite-bracket">]</span></a></sup></li> <li>HB 293-2006, "Executive guide to business continuity management"<sup id="cite_ref-66" class="reference"><a href="#cite_note-66"><span class="cite-bracket">[</span>66<span class="cite-bracket">]</span></a></sup></li></ul> <div class="mw-heading mw-heading3"><h3 id="United_States">United States</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=17" title="Edit section: United States"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <ul><li><a href="/wiki/NFPA_1600" title="NFPA 1600">NFPA 1600 Standard on Disaster/Emergency Management and Business Continuity Programs</a> (2010). <i><a href="/wiki/National_Fire_Protection_Association" title="National Fire Protection Association">National Fire Protection Association</a></i>. (superseded).<sup id="cite_ref-67" class="reference"><a href="#cite_note-67"><span class="cite-bracket">[</span>67<span class="cite-bracket">]</span></a></sup></li> <li><a href="/w/index.php?title=NFPA_1600,_Standard_on_Continuity,_Emergency,_and_Crisis_Management&action=edit&redlink=1" class="new" title="NFPA 1600, Standard on Continuity, Emergency, and Crisis Management (page does not exist)">NFPA 1600, Standard on Continuity, Emergency, and Crisis Management</a> (2019, current standard), <i><a href="/wiki/National_Fire_Protection_Association" title="National Fire Protection Association">National Fire Protection Association</a></i>.<sup id="cite_ref-68" class="reference"><a href="#cite_note-68"><span class="cite-bracket">[</span>68<span class="cite-bracket">]</span></a></sup></li> <li><a href="/wiki/United_States_federal_government_continuity_of_operations" title="United States federal government continuity of operations">Continuity of Operations</a> (COOP) and National Continuity Policy Implementation Plan (NCPIP), United States Federal Government<sup id="cite_ref-overview_69-0" class="reference"><a href="#cite_note-overview-69"><span class="cite-bracket">[</span>69<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-70" class="reference"><a href="#cite_note-70"><span class="cite-bracket">[</span>70<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-71" class="reference"><a href="#cite_note-71"><span class="cite-bracket">[</span>71<span class="cite-bracket">]</span></a></sup></li> <li>Business Continuity Planning Suite, DHS National Protection and Programs Directorate and FEMA.<sup id="cite_ref-72" class="reference"><a href="#cite_note-72"><span class="cite-bracket">[</span>72<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-73" class="reference"><a href="#cite_note-73"><span class="cite-bracket">[</span>73<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-74" class="reference"><a href="#cite_note-74"><span class="cite-bracket">[</span>74<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-overview_69-1" class="reference"><a href="#cite_note-overview-69"><span class="cite-bracket">[</span>69<span class="cite-bracket">]</span></a></sup></li> <li>ASIS SPC.1-2009, Organizational Resilience: Security, Preparedness, and Continuity Management Systems - Requirements with Guidance for Use, <a href="/wiki/American_National_Standards_Institute" title="American National Standards Institute">American National Standards Institute</a><sup id="cite_ref-75" class="reference"><a href="#cite_note-75"><span class="cite-bracket">[</span>75<span class="cite-bracket">]</span></a></sup></li></ul> <div class="mw-heading mw-heading2"><h2 id="Implementation_and_testing">Implementation and testing</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=18" title="Edit section: Implementation and testing"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>The implementation phase involves policy changes, material acquisitions, staffing and testing. </p> <div class="mw-heading mw-heading3"><h3 id="Testing_and_organizational_acceptance">Testing and organizational acceptance</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=19" title="Edit section: Testing and organizational acceptance"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>The 2008 book <i>Exercising for Excellence</i>, published by The <a href="/wiki/British_Standards_Institution" class="mw-redirect" title="British Standards Institution">British Standards Institution</a> identified three types of exercises that can be employed when testing business continuity plans. </p> <ul><li><b>Tabletop exercises</b> - a small number of people concentrate on a specific aspect of a BCP. Another form involves a single representative from each of several teams.</li> <li><b>Medium exercises</b> - Several departments, teams or disciplines concentrate on multiple BCP aspects; the scope can range from a few teams from one building to multiple teams operating across dispersed locations. Pre-scripted "surprises" are added.</li> <li><b>Complex exercises</b> - All aspects of a medium exercise remain, but for maximum realism no-notice activation, actual evacuation and actual invocation of a disaster recovery site is added.</li></ul> <p>While start and stop times are pre-agreed, the actual duration might be unknown if events are allowed to run their course. </p> <div class="mw-heading mw-heading2"><h2 id="Maintenance">Maintenance</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=20" title="Edit section: Maintenance"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Biannual or annual maintenance cycle maintenance of a BCP manual<sup id="cite_ref-AUdoc_76-0" class="reference"><a href="#cite_note-AUdoc-76"><span class="cite-bracket">[</span>76<span class="cite-bracket">]</span></a></sup> is broken down into three periodic activities. </p> <ul><li>Confirmation of information in the manual, roll out to staff for awareness and specific training for critical individuals.</li> <li>Testing and verification of technical solutions established for recovery operations.</li> <li>Testing and verification of organization recovery procedures.</li></ul> <p>Issues found during the testing phase often must be reintroduced to the analysis phase. </p> <div class="mw-heading mw-heading3"><h3 id="Information_and_targets">Information and targets</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=21" title="Edit section: Information and targets"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>The BCP manual must evolve with the organization, and maintain information about <b>who has to know what</b>: </p> <ul><li>A series of checklists <ul><li>Job descriptions, skillsets needed, training requirements</li> <li>Documentation and document management</li></ul></li> <li>Definitions of terminology to facilitate timely communication during <a href="/wiki/IT_disaster_recovery" title="IT disaster recovery">disaster recovery</a>,<sup id="cite_ref-77" class="reference"><a href="#cite_note-77"><span class="cite-bracket">[</span>77<span class="cite-bracket">]</span></a></sup></li> <li>Distribution lists (staff, important clients, vendors/suppliers)</li> <li>Information about communication and transportation infrastructure (roads, bridges)<sup id="cite_ref-78" class="reference"><a href="#cite_note-78"><span class="cite-bracket">[</span>78<span class="cite-bracket">]</span></a></sup></li></ul> <div class="mw-heading mw-heading3"><h3 id="Technical">Technical</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=22" title="Edit section: Technical"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Specialized technical resources must be maintained. Checks include: </p> <ul><li><a href="/wiki/Computer_virus" title="Computer virus">Virus</a> definition distribution</li> <li>Application security and service patch distribution</li> <li>Hardware operability</li> <li>Application operability</li> <li>Data verification</li> <li>Data application</li></ul> <div class="mw-heading mw-heading3"><h3 id="Testing_and_verification_of_recovery_procedures">Testing and verification of recovery procedures</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=23" title="Edit section: Testing and verification of recovery procedures"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Software and work process changes must be documented and validated, including verification that documented work process recovery tasks and supporting disaster recovery infrastructure allow staff to recover within the predetermined recovery time objective.<sup id="cite_ref-79" class="reference"><a href="#cite_note-79"><span class="cite-bracket">[</span>79<span class="cite-bracket">]</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="See_also">See also</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=24" title="Edit section: See also"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1184024115"><div class="div-col" style="column-width: 22em;"> <ul><li><a href="/wiki/Capacity_planning" title="Capacity planning">Capacity planning</a></li> <li><a href="/wiki/Catastrophe_modeling" title="Catastrophe modeling">Catastrophe modeling</a></li> <li><a href="/wiki/Crisis_management" title="Crisis management">Crisis management</a></li> <li><a href="/wiki/Cyber_resilience" title="Cyber resilience">Cyber resilience</a></li> <li><a href="/wiki/Digital_continuity" title="Digital continuity">Digital continuity</a></li> <li><a href="/wiki/Disaster" title="Disaster">Disaster</a> <ul><li><a href="/wiki/IT_disaster_recovery" title="IT disaster recovery">Disaster recovery</a></li> <li><a href="/wiki/Disaster_recovery_and_business_continuity_auditing" class="mw-redirect" title="Disaster recovery and business continuity auditing">Disaster recovery and business continuity auditing</a></li> <li><a href="/wiki/Disaster_risk_reduction" title="Disaster risk reduction">Disaster risk reduction</a></li></ul></li> <li><a href="/wiki/Emergency_management" title="Emergency management">Emergency management</a></li> <li><a href="/wiki/Man-made_hazards" class="mw-redirect" title="Man-made hazards">Man-made hazards</a></li> <li><a href="/wiki/Natural_disasters" class="mw-redirect" title="Natural disasters">Natural hazards</a></li> <li><a href="/wiki/Risk_management" title="Risk management">Risk management</a></li> <li><a href="/wiki/Scenario_planning" title="Scenario planning">Scenario planning</a></li> <li><a href="/wiki/Systems_engineering" title="Systems engineering">Systems engineering</a></li> <li><a href="/wiki/System_lifecycle" class="mw-redirect" title="System lifecycle">System lifecycle</a></li></ul></div> <div class="mw-heading mw-heading2"><h2 id="References">References</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=25" title="Edit section: References"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <style data-mw-deduplicate="TemplateStyles:r1239543626">.mw-parser-output .reflist{margin-bottom:0.5em;list-style-type:decimal}@media screen{.mw-parser-output .reflist{font-size:90%}}.mw-parser-output .reflist .references{font-size:100%;margin-bottom:0;list-style-type:inherit}.mw-parser-output .reflist-columns-2{column-width:30em}.mw-parser-output .reflist-columns-3{column-width:25em}.mw-parser-output .reflist-columns{margin-top:0.3em}.mw-parser-output .reflist-columns ol{margin-top:0}.mw-parser-output .reflist-columns li{page-break-inside:avoid;break-inside:avoid-column}.mw-parser-output .reflist-upper-alpha{list-style-type:upper-alpha}.mw-parser-output .reflist-upper-roman{list-style-type:upper-roman}.mw-parser-output .reflist-lower-alpha{list-style-type:lower-alpha}.mw-parser-output .reflist-lower-greek{list-style-type:lower-greek}.mw-parser-output .reflist-lower-roman{list-style-type:lower-roman}</style><div class="reflist"> <div class="mw-references-wrap mw-references-columns"><ol class="references"> <li id="cite_note-1"><span class="mw-cite-backlink"><b><a href="#cite_ref-1">^</a></b></span> <span class="reference-text">BCI Good Practice Guidelines 2013, quoted in <a href="/wiki/Mid_Sussex_District_Council" class="mw-redirect" title="Mid Sussex District Council">Mid Sussex District Council</a>, <a rel="nofollow" class="external text" href="https://www.midsussex.gov.uk/media/1838/mid-sussex-business-continuity-plan.pdf">Business Continuity Policy Statement</a>, published April 2018, accessed 19 February 2021</span> </li> <li id="cite_note-2"><span class="mw-cite-backlink"><b><a href="#cite_ref-2">^</a></b></span> <span class="reference-text"><style data-mw-deduplicate="TemplateStyles:r1238218222">.mw-parser-output cite.citation{font-style:inherit;word-wrap:break-word}.mw-parser-output .citation q{quotes:"\"""\"""'""'"}.mw-parser-output .citation:target{background-color:rgba(0,127,255,0.133)}.mw-parser-output .id-lock-free.id-lock-free a{background:url("//upload.wikimedia.org/wikipedia/commons/6/65/Lock-green.svg")right 0.1em center/9px no-repeat}.mw-parser-output .id-lock-limited.id-lock-limited a,.mw-parser-output .id-lock-registration.id-lock-registration a{background:url("//upload.wikimedia.org/wikipedia/commons/d/d6/Lock-gray-alt-2.svg")right 0.1em center/9px no-repeat}.mw-parser-output .id-lock-subscription.id-lock-subscription a{background:url("//upload.wikimedia.org/wikipedia/commons/a/aa/Lock-red-alt-2.svg")right 0.1em center/9px no-repeat}.mw-parser-output .cs1-ws-icon a{background:url("//upload.wikimedia.org/wikipedia/commons/4/4c/Wikisource-logo.svg")right 0.1em center/12px no-repeat}body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-free a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-limited a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-registration a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-subscription a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .cs1-ws-icon a{background-size:contain;padding:0 1em 0 0}.mw-parser-output .cs1-code{color:inherit;background:inherit;border:none;padding:inherit}.mw-parser-output .cs1-hidden-error{display:none;color:var(--color-error,#d33)}.mw-parser-output .cs1-visible-error{color:var(--color-error,#d33)}.mw-parser-output .cs1-maint{display:none;color:#085;margin-left:0.3em}.mw-parser-output .cs1-kern-left{padding-left:0.2em}.mw-parser-output .cs1-kern-right{padding-right:0.2em}.mw-parser-output .citation .mw-selflink{font-weight:inherit}@media screen{.mw-parser-output .cs1-format{font-size:95%}html.skin-theme-clientpref-night .mw-parser-output .cs1-maint{color:#18911f}}@media screen and (prefers-color-scheme:dark){html.skin-theme-clientpref-os .mw-parser-output .cs1-maint{color:#18911f}}</style><cite class="citation magazine cs1"><a rel="nofollow" class="external text" href="https://www.forbes.com/sites/johnrampton/2015/06/26/how-to-build-an-effective-and-organized-business-continuity-plan">"How to Build an Effective and Organized Business Continuity Plan"</a>. <i><a href="/wiki/Forbes" title="Forbes">Forbes</a></i>. 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<i>International Organization for Standardization</i>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=International+Organization+for+Standardization&rft.atitle=ISO+-+ISO%2FTC+292+-+Security+and+resilience&rft_id=https%3A%2F%2Fwww.iso.org%2Fcommittee%2F5259148%2Fx%2Fcatalogue%2Fp%2F1%2Fu%2F0%2Fw%2F0%2Fd%2F0&rfr_id=info%3Asid%2Fen.wikipedia.org%3ABusiness+continuity+planning" class="Z3988"></span></span> </li> <li id="cite_note-43"><span class="mw-cite-backlink"><b><a href="#cite_ref-43">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.iso.org/cms/render/live/en/sites/isoorg/contents/data/standard/06/84/68436.html">"ISO 22300:2018"</a>. <i>ISO</i>. 12 July 2019.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=ISO&rft.atitle=ISO+22300%3A2018&rft.date=2019-07-12&rft_id=https%3A%2F%2Fwww.iso.org%2Fcms%2Frender%2Flive%2Fen%2Fsites%2Fisoorg%2Fcontents%2Fdata%2Fstandard%2F06%2F84%2F68436.html&rfr_id=info%3Asid%2Fen.wikipedia.org%3ABusiness+continuity+planning" class="Z3988"></span></span> </li> <li id="cite_note-44"><span class="mw-cite-backlink"><b><a href="#cite_ref-44">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.iso.org/cms/render/live/en/sites/isoorg/contents/data/standard/07/51/75106.html">"ISO 22301:2019"</a>. <i>ISO</i>. 5 June 2023.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=ISO&rft.atitle=ISO+22301%3A2019&rft.date=2023-06-05&rft_id=https%3A%2F%2Fwww.iso.org%2Fcms%2Frender%2Flive%2Fen%2Fsites%2Fisoorg%2Fcontents%2Fdata%2Fstandard%2F07%2F51%2F75106.html&rfr_id=info%3Asid%2Fen.wikipedia.org%3ABusiness+continuity+planning" class="Z3988"></span></span> </li> <li id="cite_note-45"><span class="mw-cite-backlink"><b><a href="#cite_ref-45">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.iso.org/cms/render/live/en/sites/isoorg/contents/data/standard/07/51/75107.html">"ISO 22313:2020"</a>. <i>ISO</i>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=ISO&rft.atitle=ISO+22313%3A2020&rft_id=https%3A%2F%2Fwww.iso.org%2Fcms%2Frender%2Flive%2Fen%2Fsites%2Fisoorg%2Fcontents%2Fdata%2Fstandard%2F07%2F51%2F75107.html&rfr_id=info%3Asid%2Fen.wikipedia.org%3ABusiness+continuity+planning" class="Z3988"></span></span> </li> <li id="cite_note-46"><span class="mw-cite-backlink"><b><a href="#cite_ref-46">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.iso.org/standard/79000.html">"Iso/Ts 22317:2021"</a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=unknown&rft.btitle=Iso%2FTs+22317%3A2021&rft_id=https%3A%2F%2Fwww.iso.org%2Fstandard%2F79000.html&rfr_id=info%3Asid%2Fen.wikipedia.org%3ABusiness+continuity+planning" class="Z3988"></span></span> </li> <li id="cite_note-47"><span class="mw-cite-backlink"><b><a href="#cite_ref-47">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.iso.org/standard/79001.html">"Iso/Ts 22318:2021"</a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=unknown&rft.btitle=Iso%2FTs+22318%3A2021&rft_id=https%3A%2F%2Fwww.iso.org%2Fstandard%2F79001.html&rfr_id=info%3Asid%2Fen.wikipedia.org%3ABusiness+continuity+planning" class="Z3988"></span></span> </li> <li id="cite_note-48"><span class="mw-cite-backlink"><b><a href="#cite_ref-48">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.iso.org/cms/render/live/en/sites/isoorg/contents/data/standard/05/00/50067.html">"ISO/TS 22330:2018"</a>. <i>ISO</i>. 12 July 2019.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=ISO&rft.atitle=ISO%2FTS+22330%3A2018&rft.date=2019-07-12&rft_id=https%3A%2F%2Fwww.iso.org%2Fcms%2Frender%2Flive%2Fen%2Fsites%2Fisoorg%2Fcontents%2Fdata%2Fstandard%2F05%2F00%2F50067.html&rfr_id=info%3Asid%2Fen.wikipedia.org%3ABusiness+continuity+planning" class="Z3988"></span></span> </li> <li id="cite_note-49"><span class="mw-cite-backlink"><b><a href="#cite_ref-49">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.iso.org/cms/render/live/en/sites/isoorg/contents/data/standard/05/00/50068.html">"ISO/TS 22331:2018"</a>. <i>ISO</i>.</cite><span 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class="Z3988"></span></span> </li> <li id="cite_note-51"><span class="mw-cite-backlink"><b><a href="#cite_ref-51">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.iso.org/cms/render/live/en/sites/isoorg/contents/data/standard/06/49/64956.html">"ISO/IEC TS 17021-6:2014"</a>. <i>ISO</i>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=ISO&rft.atitle=ISO%2FIEC+TS+17021-6%3A2014&rft_id=https%3A%2F%2Fwww.iso.org%2Fcms%2Frender%2Flive%2Fen%2Fsites%2Fisoorg%2Fcontents%2Fdata%2Fstandard%2F06%2F49%2F64956.html&rfr_id=info%3Asid%2Fen.wikipedia.org%3ABusiness+continuity+planning" class="Z3988"></span></span> </li> <li id="cite_note-52"><span class="mw-cite-backlink"><b><a href="#cite_ref-52">^</a></b></span> <span class="reference-text"><link 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American National Standards Institute. 2009. <a href="/wiki/ISBN_(identifier)" class="mw-redirect" title="ISBN (identifier)">ISBN</a> <a href="/wiki/Special:BookSources/978-1-887056-92-2" title="Special:BookSources/978-1-887056-92-2"><bdi>978-1-887056-92-2</bdi></a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=book&rft.btitle=ASIS+SPC.1-2009+Organizational+Resilience%3A+Security%2C+Preparedness%2C+and+Continuity+Management+Systems+-+Requirements+with+Guidance+for+Use&rft.pub=American+National+Standards+Institute&rft.date=2009&rft.isbn=978-1-887056-92-2&rft_id=https%3A%2F%2Fwww.ndsu.edu%2Ffileadmin%2Femgt%2FASIS_SPC.1-2009_Item_No._1842.pdf&rfr_id=info%3Asid%2Fen.wikipedia.org%3ABusiness+continuity+planning" class="Z3988"></span></span> </li> <li id="cite_note-AUdoc-76"><span class="mw-cite-backlink"><b><a href="#cite_ref-AUdoc_76-0">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://publications.qld.gov.au/dataset/05765d5a-91b3-45fd-af43-699ede65dd8a/resource/63f7d2dc-0f40-4abb-b75f-7e6acfeae8f3/download/businesscontinuityplantemplate.doc">"Business Continuity Plan Template"</a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=unknown&rft.btitle=Business+Continuity+Plan+Template&rft_id=https%3A%2F%2Fpublications.qld.gov.au%2Fdataset%2F05765d5a-91b3-45fd-af43-699ede65dd8a%2Fresource%2F63f7d2dc-0f40-4abb-b75f-7e6acfeae8f3%2Fdownload%2Fbusinesscontinuityplantemplate.doc&rfr_id=info%3Asid%2Fen.wikipedia.org%3ABusiness+continuity+planning" class="Z3988"></span></span> </li> <li id="cite_note-77"><span class="mw-cite-backlink"><b><a href="#cite_ref-77">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://drii.org/resources/viewglossary">"Glossary | DRI International"</a>. <i>drii.org</i>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=drii.org&rft.atitle=Glossary+%26%23124%3B+DRI+International&rft_id=https%3A%2F%2Fdrii.org%2Fresources%2Fviewglossary&rfr_id=info%3Asid%2Fen.wikipedia.org%3ABusiness+continuity+planning" class="Z3988"></span></span> </li> <li id="cite_note-78"><span class="mw-cite-backlink"><b><a href="#cite_ref-78">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.cms.gov/Medicare/Medicare-Contracting/FFSProvCustSvcGen/Downloads/Disaster-Recovery-Plan-Checklist.pdf">"Disaster Recovery Plan Checklist"</a> <span class="cs1-format">(PDF)</span>. <i>CMS.gov</i>. <a rel="nofollow" class="external text" href="https://ghostarchive.org/archive/20221009/https://www.cms.gov/Medicare/Medicare-Contracting/FFSProvCustSvcGen/Downloads/Disaster-Recovery-Plan-Checklist.pdf">Archived</a> <span class="cs1-format">(PDF)</span> from the original on 2022-10-09.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=CMS.gov&rft.atitle=Disaster+Recovery+Plan+Checklist&rft_id=https%3A%2F%2Fwww.cms.gov%2FMedicare%2FMedicare-Contracting%2FFFSProvCustSvcGen%2FDownloads%2FDisaster-Recovery-Plan-Checklist.pdf&rfr_id=info%3Asid%2Fen.wikipedia.org%3ABusiness+continuity+planning" class="Z3988"></span></span> </li> <li id="cite_note-79"><span class="mw-cite-backlink"><b><a href="#cite_ref-79">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFOthman" class="citation web cs1">Othman. <a rel="nofollow" class="external text" href="https://scholar.google.com/scholar_url?url=http://ro.uow.edu.au/cgi/viewcontent.cgi%253Farticle%253D2748%2526context%253Deispapers%26hl=en%26sa=X%26scisig=AAGBfm0CkEknKpMQtJeZBAWSgF_CqnzjNg%26nossl=1%26oi=scholarr">"Validation of a Disaster Management Metamodel (DMM)"</a>. <i>SCHOLAR.google.com</i>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=unknown&rft.jtitle=SCHOLAR.google.com&rft.atitle=Validation+of+a+Disaster+Management+Metamodel+%28DMM%29&rft.au=Othman&rft_id=https%3A%2F%2Fscholar.google.com%2Fscholar_url%3Furl%3Dhttp%3A%2F%2Fro.uow.edu.au%2Fcgi%2Fviewcontent.cgi%25253Farticle%25253D2748%252526context%25253Deispapers%2526hl%3Den%2526sa%3DX%2526scisig%3DAAGBfm0CkEknKpMQtJeZBAWSgF_CqnzjNg%2526nossl%3D1%2526oi%3Dscholarr&rfr_id=info%3Asid%2Fen.wikipedia.org%3ABusiness+continuity+planning" class="Z3988"></span></span> </li> </ol></div></div> <div class="mw-heading mw-heading2"><h2 id="Further_reading">Further reading</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=26" title="Edit section: Further reading"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <ul><li><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFJames_C._Barnes2001" class="citation book cs1">James C. Barnes (2001-06-08). <i>A Guide to Business Continuity Planning</i>. Wiley. <a href="/wiki/ISBN_(identifier)" class="mw-redirect" title="ISBN (identifier)">ISBN</a> <a href="/wiki/Special:BookSources/978-0471530152" title="Special:BookSources/978-0471530152"><bdi>978-0471530152</bdi></a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=book&rft.btitle=A+Guide+to+Business+Continuity+Planning&rft.pub=Wiley&rft.date=2001-06-08&rft.isbn=978-0471530152&rft.au=James+C.+Barnes&rfr_id=info%3Asid%2Fen.wikipedia.org%3ABusiness+continuity+planning" class="Z3988"></span></li> <li><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFKenneth_L_Fulmer2004" class="citation book cs1">Kenneth L Fulmer (2004-10-04). <i>Business Continuity Planning, A Step-by-Step Guide</i>. Rothstein. <a href="/wiki/ISBN_(identifier)" class="mw-redirect" title="ISBN (identifier)">ISBN</a> <a href="/wiki/Special:BookSources/978-1931332217" title="Special:BookSources/978-1931332217"><bdi>978-1931332217</bdi></a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=book&rft.btitle=Business+Continuity+Planning%2C+A+Step-by-Step+Guide&rft.pub=Rothstein&rft.date=2004-10-04&rft.isbn=978-1931332217&rft.au=Kenneth+L+Fulmer&rfr_id=info%3Asid%2Fen.wikipedia.org%3ABusiness+continuity+planning" class="Z3988"></span></li> <li><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFRichard_Kepenach" class="citation book cs1">Richard Kepenach. <i>Business Continuity Plan Design, 8 Steps for Getting Started Designing a Plan</i>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=book&rft.btitle=Business+Continuity+Plan+Design%2C+8+Steps+for+Getting+Started+Designing+a+Plan&rft.au=Richard+Kepenach&rfr_id=info%3Asid%2Fen.wikipedia.org%3ABusiness+continuity+planning" class="Z3988"></span></li> <li><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFJudy_Bell1991" class="citation book cs1">Judy Bell (October 1991). <i>Disaster Survival Planning: A Practical Guide for Businesses</i>. Disaster Survival Planning, Incorporated. <a href="/wiki/ISBN_(identifier)" class="mw-redirect" title="ISBN (identifier)">ISBN</a> <a href="/wiki/Special:BookSources/978-0963058003" title="Special:BookSources/978-0963058003"><bdi>978-0963058003</bdi></a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=book&rft.btitle=Disaster+Survival+Planning%3A+A+Practical+Guide+for+Businesses&rft.pub=Disaster+Survival+Planning%2C+Incorporated&rft.date=1991-10&rft.isbn=978-0963058003&rft.au=Judy+Bell&rfr_id=info%3Asid%2Fen.wikipedia.org%3ABusiness+continuity+planning" class="Z3988"></span></li> <li><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFDimattia,_S.2001" class="citation journal cs1">Dimattia, S. (November 15, 2001). <a rel="nofollow" class="external text" href="http://eric.ed.gov/?id=EJ645580">"Planning for Continuity"</a>. <i>Library Journal</i>. <b>126</b> (19): 32–34.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.jtitle=Library+Journal&rft.atitle=Planning+for+Continuity&rft.volume=126&rft.issue=19&rft.pages=32-34&rft.date=2001-11-15&rft.au=Dimattia%2C+S.&rft_id=http%3A%2F%2Feric.ed.gov%2F%3Fid%3DEJ645580&rfr_id=info%3Asid%2Fen.wikipedia.org%3ABusiness+continuity+planning" class="Z3988"></span></li> <li><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFAndrew_ZolliAnn_Marie_Healy2013" class="citation book cs1">Andrew Zolli; Ann Marie Healy (2013). <i>Resilience: Why Things Bounce Back</i>. Simon & Schuster. <a href="/wiki/ISBN_(identifier)" class="mw-redirect" title="ISBN (identifier)">ISBN</a> <a href="/wiki/Special:BookSources/978-1451683813" title="Special:BookSources/978-1451683813"><bdi>978-1451683813</bdi></a>.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=book&rft.btitle=Resilience%3A+Why+Things+Bounce+Back&rft.pub=Simon+%26+Schuster&rft.date=2013&rft.isbn=978-1451683813&rft.au=Andrew+Zolli&rft.au=Ann+Marie+Healy&rfr_id=info%3Asid%2Fen.wikipedia.org%3ABusiness+continuity+planning" class="Z3988"></span></li> <li><a rel="nofollow" class="external text" href="https://drii.org/resources/glossary">International Glossary for Resilience</a>, DRI International.</li></ul> <div class="mw-heading mw-heading2"><h2 id="External_links">External links</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Business_continuity_planning&action=edit&section=27" title="Edit section: External links"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <ul><li><i><a rel="nofollow" class="external text" href="https://web.archive.org/web/20150801223921/http://www.redbooks.ibm.com/redbooks/SG246844.html">The tiers of Disaster Recovery and TSM.</a></i> Charlotte Brooks, Matthew Bedernjak, Igor Juran, and John Merryman. In, <i>Disaster Recovery Strategies with Tivoli Storage Management.</i> Chapter 2. Pages 21–36. Red Books Series. IBM. Tivoli Software. 2002.</li> <li><a rel="nofollow" class="external text" href="https://web.archive.org/web/20140811064656/https://splash.riverbed.com/servlet/JiveServlet/downloadBody/3897-102-2-5505/Best%20Practices%20Guide%20-%20SteelStore%20DR%20Replication.pdf"><i>SteelStore Cloud Storage Gateway: Disaster Recovery Best Practices Guide.</i></a> Riverbed Technology, Inc. October 2011.</li> <li><a rel="nofollow" class="external text" href="https://web.archive.org/web/20181203152111/http://ibmsystemsmag.com/mainframe/administrator/backuprecovery/disaster-recovery-levels/?page=2"><i>Disaster Recovery Levels.</i></a> Robert Kern and Victor Peltz. IBM Systems Magazine. November 2003.</li> <li><a rel="nofollow" class="external text" href="https://scalar.usc.edu/works/training-news/business-continuity-plan-disaster-recovery"><i>Business Continuity: The 5-tiers of Disaster Recovery.</i></a> <a rel="nofollow" class="external text" href="https://web.archive.org/web/20180926124124/http://recoveryspecialties.com/7-tiers.html">Archived</a> 2018-09-26 at the <a href="/wiki/Wayback_Machine" title="Wayback Machine">Wayback Machine</a> Recovery Specialties. 2007.</li> <li><a rel="nofollow" class="external text" href="http://storagecommunity.org/forums/t/326.aspx"><i>Continuous Operations: The Seven Tiers of Disaster Recovery.</i></a> Mary Hall. The Storage Community (IBM). 18 July 2011. Retrieved 26 March 2013.</li> <li><a rel="nofollow" class="external text" href="http://www.continuitycentral.com/feature0675.html">Maximum Tolerable Period of Disruption (MTPOD)</a></li> <li><a rel="nofollow" class="external text" href="http://www.continuitycentral.com/feature0677.html">Maximum Tolerable Period of Disruption (MTPOD): BSI committee response</a></li> <li><a rel="nofollow" class="external text" href="https://web.archive.org/web/20160303215200/http://www.bccmanagement.com/mtpod.html">Wayback Machine</a></li> <li><a rel="nofollow" class="external text" href="https://web.archive.org/web/20090717220729/http://e-janco.com/MaximumTolerablePeriodofDisruption%20.html">Janco Associates</a></li> <li><a rel="nofollow" class="external text" href="https://brcci.org/seminars/business-continuity-training/">Business Continuity Plan</a></li></ul> <style data-mw-deduplicate="TemplateStyles:r1235681985">.mw-parser-output .side-box{margin:4px 0;box-sizing:border-box;border:1px solid #aaa;font-size:88%;line-height:1.25em;background-color:var(--background-color-interactive-subtle,#f8f9fa);display:flow-root}.mw-parser-output .side-box-abovebelow,.mw-parser-output .side-box-text{padding:0.25em 0.9em}.mw-parser-output .side-box-image{padding:2px 0 2px 0.9em;text-align:center}.mw-parser-output .side-box-imageright{padding:2px 0.9em 2px 0;text-align:center}@media(min-width:500px){.mw-parser-output .side-box-flex{display:flex;align-items:center}.mw-parser-output .side-box-text{flex:1;min-width:0}}@media(min-width:720px){.mw-parser-output .side-box{width:238px}.mw-parser-output .side-box-right{clear:right;float:right;margin-left:1em}.mw-parser-output .side-box-left{margin-right:1em}}</style><style data-mw-deduplicate="TemplateStyles:r1250146164">.mw-parser-output .sister-box .side-box-abovebelow{padding:0.75em 0;text-align:center}.mw-parser-output .sister-box .side-box-abovebelow>b{display:block}.mw-parser-output .sister-box .side-box-text>ul{border-top:1px solid 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ul{line-height:inherit;list-style:none;margin:0;padding:0}.mw-parser-output .plainlist ol li,.mw-parser-output .plainlist ul li{margin-bottom:0}</style> <div class="side-box-abovebelow"> <b>Business continuity planning</b> at Wikipedia's <a href="/wiki/Wikipedia:Wikimedia_sister_projects" title="Wikipedia:Wikimedia sister projects"><span id="sister-projects">sister projects</span></a></div> <div class="side-box-flex"> <div class="side-box-text plainlist"><ul><li><span class="sister-logo"><span class="mw-valign-middle" typeof="mw:File"><span><img alt="" src="//upload.wikimedia.org/wikipedia/en/thumb/0/06/Wiktionary-logo-v2.svg/27px-Wiktionary-logo-v2.svg.png" decoding="async" width="27" height="27" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/en/thumb/0/06/Wiktionary-logo-v2.svg/41px-Wiktionary-logo-v2.svg.png 1.5x, //upload.wikimedia.org/wikipedia/en/thumb/0/06/Wiktionary-logo-v2.svg/54px-Wiktionary-logo-v2.svg.png 2x" data-file-width="391" data-file-height="391" /></span></span></span><span class="sister-link"><a href="https://en.wiktionary.org/wiki/Special:Search/Business_continuity_planning" class="extiw" title="wikt:Special:Search/Business continuity planning">Definitions</a> from Wiktionary</span></li><li><span class="sister-logo"><span class="mw-valign-middle" typeof="mw:File"><span><img alt="" src="//upload.wikimedia.org/wikipedia/en/thumb/4/4a/Commons-logo.svg/20px-Commons-logo.svg.png" decoding="async" width="20" height="27" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/en/thumb/4/4a/Commons-logo.svg/30px-Commons-logo.svg.png 1.5x, //upload.wikimedia.org/wikipedia/en/thumb/4/4a/Commons-logo.svg/40px-Commons-logo.svg.png 2x" data-file-width="1024" data-file-height="1376" /></span></span></span><span class="sister-link"><a href="https://commons.wikimedia.org/wiki/Category:Business_continuity" class="extiw" title="c:Category:Business continuity">Media</a> from Commons</span></li><li><span class="sister-logo"><span class="mw-valign-middle" typeof="mw:File"><span><img alt="" src="//upload.wikimedia.org/wikipedia/commons/thumb/2/24/Wikinews-logo.svg/27px-Wikinews-logo.svg.png" decoding="async" width="27" height="15" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/2/24/Wikinews-logo.svg/41px-Wikinews-logo.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/2/24/Wikinews-logo.svg/54px-Wikinews-logo.svg.png 2x" data-file-width="759" data-file-height="415" /></span></span></span><span class="sister-link"><a href="https://en.wikinews.org/wiki/Special:Search/Business_continuity_planning" class="extiw" title="n:Special:Search/Business continuity planning">News</a> from Wikinews</span></li><li><span class="sister-logo"><span class="mw-valign-middle" typeof="mw:File"><span><img alt="" src="//upload.wikimedia.org/wikipedia/commons/thumb/f/fa/Wikiquote-logo.svg/23px-Wikiquote-logo.svg.png" decoding="async" width="23" height="27" class="mw-file-element" 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data-file-width="410" data-file-height="430" /></span></span></span><span class="sister-link"><a href="https://en.wikisource.org/wiki/Special:Search/Business_continuity_planning" class="extiw" title="s:Special:Search/Business continuity planning">Texts</a> from Wikisource</span></li><li><span class="sister-logo"><span class="mw-valign-middle" typeof="mw:File"><span><img alt="" src="//upload.wikimedia.org/wikipedia/commons/thumb/f/fa/Wikibooks-logo.svg/27px-Wikibooks-logo.svg.png" decoding="async" width="27" height="27" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/f/fa/Wikibooks-logo.svg/41px-Wikibooks-logo.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/f/fa/Wikibooks-logo.svg/54px-Wikibooks-logo.svg.png 2x" data-file-width="300" data-file-height="300" /></span></span></span><span class="sister-link"><a href="https://en.wikibooks.org/wiki/Special:Search/Business_continuity_planning" class="extiw" title="b:Special:Search/Business continuity planning">Textbooks</a> from Wikibooks</span></li><li><span class="sister-logo"><span class="mw-valign-middle" typeof="mw:File"><span><img alt="" src="//upload.wikimedia.org/wikipedia/commons/thumb/0/0b/Wikiversity_logo_2017.svg/27px-Wikiversity_logo_2017.svg.png" decoding="async" width="27" height="22" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/0/0b/Wikiversity_logo_2017.svg/41px-Wikiversity_logo_2017.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/0/0b/Wikiversity_logo_2017.svg/54px-Wikiversity_logo_2017.svg.png 2x" data-file-width="626" data-file-height="512" /></span></span></span><span class="sister-link"><a href="https://en.wikiversity.org/wiki/Special:Search/Business_continuity_planning" class="extiw" title="v:Special:Search/Business continuity planning">Resources</a> from Wikiversity</span></li></ul></div></div> </div> <ul><li><a rel="nofollow" class="external text" href="https://web.archive.org/web/20041207212256/http://www.ready.gov/business/index.html">Department of Homeland Security Emergency Plan Guidelines</a></li> <li><a rel="nofollow" class="external text" href="http://www.cidrap.umn.edu/cidrap/files/33/cidrap-shrm-hr-pandemic-toolkit.pdf">CIDRAP/SHRM Pandemic HR Guide Toolkit</a> <a rel="nofollow" class="external text" href="https://web.archive.org/web/20130518120833/http://www.cidrap.umn.edu/cidrap/files/33/cidrap-shrm-hr-pandemic-toolkit.pdf">Archived</a> 2013-05-18 at the <a href="/wiki/Wayback_Machine" title="Wayback Machine">Wayback Machine</a></li> <li><a rel="nofollow" class="external text" href="https://www.ibm.com/services/business-continuity/plan">Adapt and respond to risks with a business continuity plan (BCP)</a></li></ul> <p><br /> </p> <div class="navbox-styles"><style data-mw-deduplicate="TemplateStyles:r1129693374">.mw-parser-output .hlist dl,.mw-parser-output .hlist ol,.mw-parser-output .hlist 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.navbar{display:none!important}}</style><div class="navbar plainlinks hlist navbar-mini"><ul><li class="nv-view"><a href="/wiki/Template:Aspects_of_organizations" title="Template:Aspects of organizations"><abbr title="View this template">v</abbr></a></li><li class="nv-talk"><a href="/wiki/Template_talk:Aspects_of_organizations" title="Template talk:Aspects of organizations"><abbr title="Discuss this template">t</abbr></a></li><li class="nv-edit"><a href="/wiki/Special:EditPage/Template:Aspects_of_organizations" title="Special:EditPage/Template:Aspects of organizations"><abbr title="Edit this template">e</abbr></a></li></ul></div><div id="Aspects_of_organizations" style="font-size:114%;margin:0 4em">Aspects of <a href="/wiki/Organization" title="Organization">organizations</a></div></th></tr><tr><th scope="row" class="navbox-group" style="width:1%">Topics</th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Organizational_architecture" title="Organizational architecture">Architecture</a></li> <li><a href="/wiki/Organizational_behavior" title="Organizational behavior">Behavior</a></li> <li><a href="/wiki/Blame#In_organizations" title="Blame">Blame</a></li> <li><a href="/wiki/Organizational_capital" title="Organizational capital">Capital</a></li> <li><a href="/wiki/Cellular_organizational_structure" title="Cellular organizational structure">Cells</a></li> <li><a href="/wiki/Organizational_chart" title="Organizational chart">Chart</a></li> <li><a href="/wiki/Organizational_citizenship_behavior" title="Organizational citizenship behavior">Citizenship behavior</a></li> <li><a href="/wiki/Organisation_climate" title="Organisation climate">Climate</a></li> <li><a href="/wiki/Organizational_commitment" title="Organizational commitment">Commitment</a></li> <li><a href="/wiki/Organizational_communication" title="Organizational communication">Communication</a></li> <li><a href="/wiki/Complexity_theory_and_organizations" title="Complexity theory and organizations">Complexity</a></li> <li><a href="/wiki/Organizational_conflict" title="Organizational conflict">Conflict</a></li> <li><a href="/wiki/Organizational_culture" title="Organizational culture">Culture</a></li> <li><a href="/wiki/Organizational_architecture" title="Organizational architecture">Design</a></li> <li><a href="/wiki/Organization_development" title="Organization development">Development</a></li> <li><a href="/wiki/Organizational_diagnostics" title="Organizational diagnostics">Diagnostics</a></li> <li><a href="/wiki/Organizational_dissent" title="Organizational dissent">Dissent</a></li> <li><a href="/wiki/Organizational_ecology" title="Organizational ecology">Ecology</a></li> <li><a href="/wiki/Organizational_effectiveness" title="Organizational effectiveness">Effectiveness</a></li> <li><a href="/wiki/Organizational_engineering" title="Organizational engineering">Engineering</a></li> <li><a href="/wiki/Organizational_ethics" title="Organizational ethics">Ethics</a></li> <li><a href="/wiki/Organizational_field" title="Organizational field">Field</a></li> <li><a href="/wiki/Hierarchical_organization" title="Hierarchical organization">Hierarchy</a></li> <li><a href="/wiki/Organizational_identification" title="Organizational identification">Identification</a></li> <li><a href="/wiki/Organizational_intelligence" title="Organizational intelligence">Intelligence</a></li> <li><a href="/wiki/Organizational_justice" title="Organizational justice">Justice</a></li> <li><a href="/wiki/Organizational_learning" title="Organizational learning">Learning</a></li> <li><a href="/wiki/Organizational_life_cycle" title="Organizational life cycle">Life cycle</a></li> <li><a href="/wiki/Machiavellianism_in_the_workplace" title="Machiavellianism in the workplace">Machiavellianism</a></li> <li><a href="/wiki/Narcissism_in_the_workplace" title="Narcissism in the workplace">Narcissism</a></li> <li><a href="/wiki/Organizational_network_analysis" title="Organizational network analysis">Network analysis</a></li> <li><a href="/wiki/Organizational_ombudsman" title="Organizational ombudsman">Ombudsman</a></li> <li><a href="/wiki/Organizational_patterns" title="Organizational patterns">Patterns</a></li> <li><a href="/wiki/Perceived_organizational_support" title="Perceived organizational support">Perceived support</a></li> <li><a href="/wiki/Organizational_performance" class="mw-redirect" title="Organizational performance">Performance</a></li> <li><a href="/wiki/Industrial_and_organizational_psychology" title="Industrial and organizational psychology">Psychology</a></li> <li><a href="/wiki/Resilience_(organizational)" class="mw-redirect" title="Resilience (organizational)">Resilience</a></li> <li><a href="/wiki/Organizational_retaliatory_behavior" class="mw-redirect" title="Organizational retaliatory behavior">Retaliatory behavior</a></li> <li><a href="/wiki/Organizational_safety" title="Organizational safety">Safety</a></li> <li><a href="/wiki/Organizational_space" title="Organizational space">Space</a></li> <li><a href="/wiki/Organizational_storytelling" title="Organizational storytelling">Storytelling</a></li> <li><a href="/wiki/Organizational_structure" title="Organizational structure">Structure</a></li> <li><a href="/wiki/Organizational_theory" title="Organizational theory">Theory</a></li> <li><a href="/wiki/Organization_workshop" title="Organization workshop">Workshop</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">See also</th><td class="navbox-list-with-group navbox-list navbox-even" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/History_of_organizations" title="History of organizations">History of organizations</a></li> <li><a href="/wiki/Organization_studies" title="Organization studies">Organization studies</a></li> <li><a href="/wiki/Outline_of_organizational_theory" title="Outline of organizational theory">Outline of organizational theory</a></li></ul> </div></td></tr><tr><td class="navbox-abovebelow" colspan="2"><div> <dl><dt><span class="noviewer" typeof="mw:File"><span title="Template"><img alt="" src="//upload.wikimedia.org/wikipedia/commons/thumb/8/83/Symbol_template_class_pink.svg/16px-Symbol_template_class_pink.svg.png" decoding="async" width="16" height="16" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/8/83/Symbol_template_class_pink.svg/23px-Symbol_template_class_pink.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/8/83/Symbol_template_class_pink.svg/31px-Symbol_template_class_pink.svg.png 2x" data-file-width="180" data-file-height="185" /></span></span> See also templates</dt> <dd><a href="/wiki/Template:Aspects_of_corporations" title="Template:Aspects of corporations">Aspects of corporations</a></dd> <dd><a href="/wiki/Template:Aspects_of_jobs" title="Template:Aspects of jobs">Aspects of 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