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class=cusr-serv><div id=T2_article><div class=articleWithAnchor><div class="all_content redTheme"><header><div class=article_header><span class=readTime>3 min article</span><h1 class=article_title>Feedback profiles</h1></div></header><div class=tier2_diving></div><div class=white_background><div id=article_content><div id=catalogue class="cata_anchor absolute"><div id=articleSr><div id=sr-new><div id=sr-bar aria-modal=true><form id=sr-form method=GET type=submit action=/help/sr onsubmit="return false"><div id=sr-box><div id=input-box><input id=sr-input name=query value type=text maxlength=100 placeholder="Search eBay Help..." aria-label="Search eBay Help..." autocomplete=off></div><button id=sr-action aria-label=Search class=icon-btn data-ebayui type=button><svg class="icon icon--20" focusable=false aria-hidden=true><defs><symbol viewbox="0 0 20 20" id=icon-search-20><path fill-rule=evenodd d="M13.05 14.463a7.5 7.5 0 1 1 1.414-1.414l4.243 4.244a1 1 0 0 1-1.414 1.414l-4.244-4.244ZM14 8.5a5.5 5.5 0 1 1-11 0 5.5 5.5 0 0 1 11 0Z" clip-rule=evenodd></path></symbol></defs><use href=#icon-search-20></use></svg></button><input type=hidden name=origin value=2></div></form><div aria-live=polite role=dialog hidden></div></div><div aria-live=polite></div></div></div><ul><li><a href=#section1>Viewing a feedback profile</a></li><li><a href=#section2>Making your feedback public or private</a></li><li><a href=#section3>Frequently asked questions</a></li></ul></div><div class=article_body><div class=article_sum><p>You can see how eBay members have been rated by other eBay users by viewing their feedback profile.</p> </div><div class=article_main_container><div itemscope itemtype=http://schema.org/Article><div itemprop=articleBody><div class=article_main><div class="link_section"> <p>Are you looking to leave feedback? Please see our articles:</p> <ul> <li><a class="link_blue " href="/help/buying/leaving-feedback-sellers/leaving-feedback-sellers?id=4007">Leaving feedback for sellers</a></li> <li><a class="link_blue " href="/help/selling/leaving-feedback-buyers/leaving-feedback-buyers?id=4078">Leaving feedback for buyers</a></li> </ul> </div> <p>Each time you buy or sell something, you have an opportunity to leave feedback about your experience. Feedback consists of a positive, negative, or neutral rating, along with a short comment and the option to upload up to 5 images. Feedback helps buyers and sellers build their reputation on eBay and this is why "verified purchase" is displayed next to feedback. This information is available in each member's feedback profile, and helps eBay users buy and sell with confidence.</p> <p>If you’ve recently left feedback and you’d like to change it, you can find out how to add follow-up comments or request a feedback revision in our article on <a href="/help/buying/leaving-feedback-sellers/viewing-changing-feedback?id=4031">viewing and changing feedback left for sellers</a>.</p> <h2 id="section1">Viewing a feedback profile</h2> <p>You can view a member’s feedback profile - including your own - by selecting the number in brackets next to their username. This number is their current feedback score.</p> <p>On the feedback profile page, you'll see a member’s:</p> <ul> <li>Overall feedback score</li> <li>Percentage of positive ratings</li> <li>Recently received feedback (including comments and images)</li> <li>Detailed seller ratings</li> <li>eBay registration date</li> </ul> <p>You can also find a link to contact the member, and if the member is a seller, a link to view other items they are selling.</p> <p class="tip"><strong>Tip</strong><br /> Once you reach a feedback score of 10, you’ll earn a yellow star which is displayed on your profile. As your feedback score increases, the star changes color, all the way to a silver shooting star for a score above 1,000,000.</p> <h2 id="section2">Making your feedback public or private</h2> <p>We strongly encourage everyone to keep all their feedback information public. It helps you earn the trust of other eBay members, increasing the likelihood that they’ll trade with you.</p> <p>If you want to sell on eBay, your feedback must be visible to everyone.</p> <p>If you choose to make your feedback private, you won’t be able to sell items on eBay and the feedback you’ve left and received will be hidden from other members. However, your overall number of positive, neutral, and negative feedback ratings will still be displayed.</p> <p>Here’s how to change who can see your feedback:</p> <ol> <li>Go to your <a href="https://feedback.ebay.com/ws/eBayISAPI.dll?PersonalizedFeedbackLogin" target="_blank">feedback profile<span class="g-hdn"> - opens in new window or tab</span></a>.</li> <li>Scroll down to the <strong>All received Feedback</strong> section and set the toggle to either <strong>Visible to everyone</strong> or <strong>Hide</strong>.</li> </ol> <h2 id="section3">Frequently asked questions</h2> <div class="expand_collapse_list"> <div class="title"> <p>My trading partner won't leave me feedback. What should I do?</p> </div> <div class="hide"> <p>If you've successfully completed a transaction with another eBay member and they haven't left you feedback, it's fine to send a message as a reminder. Remember though, leaving feedback is completely voluntary.</p> <ul> <li><a href="/help/selling/resolving-buyer-issues/contacting-buyer-bidder?id=4083">Contact a buyer</a></li> <li><a href="/help/buying/resolving-issues-sellers/contacting-seller?id=4021">Contact a seller </a></li> </ul> </div> <div class="line"> </div> </div> <div class="expand_collapse_list"> <div class="title"> <p>I received negative feedback that I don't think is fair. What can I do?</p> </div> <div class="hide"> <p>You can respond to the feedback and tell your side of the story. As a seller, you can also send a limited number of requests for buyers to <a href="/help/selling/leaving-feedback-buyers/replying-feedback-received-item-sold?id=4102#section2">revise their feedback</a>.</p> </div> <div class="line"> </div> </div> <div class="expand_collapse_list"> <div class="title"> <p>I received feedback that violates eBay policies. What should I do?</p> </div> <div class="hide"> <p>If a member has violated one of our <a href="/help/policies/feedback-policies/feedback-policies?id=4208">feedback policies</a>, you can ask us to <a href="https://www.ebay.com/sellerhelp/feedback">have it removed</a>. Once we review it, we may remove the entire feedback, or just the element that violates the policy, i.e. the comment, image or rating.</p> </div> <div class="line"> </div> </div> <div class="expand_collapse_list"> <div class="title"> <p>Can I change feedback I left for someone else?</p> </div> <div class="hide"> <p>In most cases you can't change feedback once you've submitted it. However, if you left negative or neutral feedback for a seller and <a href="/help/buying/leaving-feedback-sellers/viewing-changing-feedback-left-sellers?id=4031">want to change it</a> to positive feedback, the seller may be able to send you a feedback revision request. If the seller is unable to send a feedback revision request, you can leave a clarifying follow up comment to your original feedback.</p> </div> <div class="line"> </div> </div> </div></div></div></div></div><div class=top_takeaway id=top_takeaway><div class=topTakeawayContainer><div class=takeaway_cont><label class=t2>Top Takeaway</label><h3>To sell on eBay, all your feedback information must be public.</h3> </div></div></div><div class=article_relate_box id=article_relate_box><div class=article_relate_container><div class=article_relate><div class=voteFeedback><div class=voteArticle><div class=voteOperation><div class=h5>Was this article helpful?</div><div class=voteButton><div id=thumbs_up role=button tabindex=0 aria-label="mark this article helpful" class="icons thumbs_up_hollow_blue_icon_lg"></div><div id=thumbs_down role=button tabindex=0 aria-label="mark this article not helpful" class="icons thumbs_down_hollow_blue_icon_lg"></div></div></div></div><div class=line></div></div><div class=browse_other_article><h3 class=find_other> Related help topics</h3><div class=otherArticles><p> See other articles in:</p><ul><li><a class=link_arrow_left_blue href=/help/account>Account</a></li><li><a class=link_arrow_left_blue href=/help/account/account-account-settings>Settings</a></li></ul></div></div><div class=sugg-articles id=relatedLinks><p class=recomText> You might also be interested in:</p><div class="topics_pagination blue_pagination"><div role=button tabindex=0 aria-label="Previous slide" aria-disabled=true class=prevdisabled></div><ul class=rowItem><li class="columnItem red_border_bottom"><a href=/help/account/account-account-settings/notifications-subscriptions?id=4203><span class=columnHead>Notifications</span><span class=content><p>You can keep track of your eBay activity without having to be on the eBay site by setting up notifications.</p> </span><span class=footNote>2 min article</span></a></li><li class="columnItem red_border_bottom"><a href=/help/account/account-account-settings/delivery-billing-address?id=4201><span class=columnHead>Changing the address on your eBay account</span><span class=content><p>Your primary shipping address is the default we’ll provide to sellers when you buy an item. 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Please see our articles:\u003C/p>\n\n<ul>\n\t<li><a class=\"link_blue \" href=\"/help/buying/leaving-feedback-sellers/leaving-feedback-sellers?id=4007\">Leaving feedback for sellers\u003C/a>\u003C/li>\n\t<li><a class=\"link_blue \" href=\"/help/selling/leaving-feedback-buyers/leaving-feedback-buyers?id=4078\">Leaving feedback for buyers\u003C/a>\u003C/li>\n\u003C/ul>\n\u003C/div>\n\n<p>Each time you buy or sell something, you have an opportunity to leave feedback about your experience. Feedback consists of a positive, negative, or neutral rating, along with a short comment and the option to upload up to 5 images. Feedback helps buyers and sellers build their reputation on eBay and this is why "verified purchase" is displayed next to feedback. This information is available in each member's feedback profile, and helps eBay users buy and sell with confidence.\u003C/p>\n\n<p>If you’ve recently left feedback and you’d like to change it, you can find out how to add follow-up comments or request a feedback revision in our article on <a href=\"/help/buying/leaving-feedback-sellers/viewing-changing-feedback?id=4031\">viewing and changing feedback left for sellers\u003C/a>.\u003C/p>\n\n<h2 id=\"section1\">Viewing a feedback profile\u003C/h2>\n\n<p>You can view a member’s feedback profile - including your own - by selecting the number in brackets next to their username. This number is their current feedback score.\u003C/p>\n\n<p>On the feedback profile page, you'll see a member’s:\u003C/p>\n\n<ul>\n\t<li>Overall feedback score\u003C/li>\n\t<li>Percentage of positive ratings\u003C/li>\n\t<li>Recently received feedback (including comments and images)\u003C/li>\n\t<li>Detailed seller ratings\u003C/li>\n\t<li>eBay registration date\u003C/li>\n\u003C/ul>\n\n<p>You can also find a link to contact the member, and if the member is a seller, a link to view other items they are selling.\u003C/p>\n\n<p class=\"tip\"><strong>Tip\u003C/strong><br />\nOnce you reach a feedback score of 10, you’ll earn a yellow star which is displayed on your profile. As your feedback score increases, the star changes color, all the way to a silver shooting star for a score above 1,000,000.\u003C/p>\n\n<h2 id=\"section2\">Making your feedback public or private\u003C/h2>\n\n<p>We strongly encourage everyone to keep all their feedback information public. It helps you earn the trust of other eBay members, increasing the likelihood that they’ll trade with you.\u003C/p>\n\n<p>If you want to sell on eBay, your feedback must be visible to everyone.\u003C/p>\n\n<p>If you choose to make your feedback private, you won’t be able to sell items on eBay and the feedback you’ve left and received will be hidden from other members. However, your overall number of positive, neutral, and negative feedback ratings will still be displayed.\u003C/p>\n\n<p>Here’s how to change who can see your feedback:\u003C/p>\n\n<ol>\n\t<li>Go to your <a href=\"https://feedback.ebay.com/ws/eBayISAPI.dll?PersonalizedFeedbackLogin\" target=\"_blank\">feedback profile<span class=\"g-hdn\"> - opens in new window or tab\u003C/span>\u003C/a>.\u003C/li>\n\t<li>Scroll down to the <strong>All received Feedback\u003C/strong> section and set the toggle to either <strong>Visible to everyone\u003C/strong> or <strong>Hide\u003C/strong>.\u003C/li>\n\u003C/ol>\n\n<h2 id=\"section3\">Frequently asked questions\u003C/h2>\n\n<div class=\"expand_collapse_list\">\n<div class=\"title\">\n<p>My trading partner won't leave me feedback. What should I do?\u003C/p>\n\u003C/div>\n\n<div class=\"hide\">\n<p>If you've successfully completed a transaction with another eBay member and they haven't left you feedback, it's fine to send a message as a reminder. Remember though, leaving feedback is completely voluntary.\u003C/p>\n\n<ul>\n\t<li><a href=\"/help/selling/resolving-buyer-issues/contacting-buyer-bidder?id=4083\">Contact a buyer\u003C/a>\u003C/li>\n\t<li><a href=\"/help/buying/resolving-issues-sellers/contacting-seller?id=4021\">Contact a seller \u003C/a>\u003C/li>\n\u003C/ul>\n\u003C/div>\n\n<div class=\"line\"> \u003C/div>\n\u003C/div>\n\n<div class=\"expand_collapse_list\">\n<div class=\"title\">\n<p>I received negative feedback that I don't think is fair. What can I do?\u003C/p>\n\u003C/div>\n\n<div class=\"hide\">\n<p>You can respond to the feedback and tell your side of the story. As a seller, you can also send a limited number of requests for buyers to <a href=\"/help/selling/leaving-feedback-buyers/replying-feedback-received-item-sold?id=4102#section2\">revise their feedback\u003C/a>.\u003C/p>\n\u003C/div>\n\n<div class=\"line\"> \u003C/div>\n\u003C/div>\n\n<div class=\"expand_collapse_list\">\n<div class=\"title\">\n<p>I received feedback that violates eBay policies. What should I do?\u003C/p>\n\u003C/div>\n\n<div class=\"hide\">\n<p>If a member has violated one of our <a href=\"/help/policies/feedback-policies/feedback-policies?id=4208\">feedback policies\u003C/a>, you can ask us to <a href=\"https://www.ebay.com/sellerhelp/feedback\">have it removed\u003C/a>. Once we review it, we may remove the entire feedback, or just the element that violates the policy, i.e. the comment, image or rating.\u003C/p>\n\u003C/div>\n\n<div class=\"line\"> \u003C/div>\n\u003C/div>\n\n<div class=\"expand_collapse_list\">\n<div class=\"title\">\n<p>Can I change feedback I left for someone else?\u003C/p>\n\u003C/div>\n\n<div class=\"hide\">\n<p>In most cases you can't change feedback once you've submitted it. However, if you left negative or neutral feedback for a seller and <a href=\"/help/buying/leaving-feedback-sellers/viewing-changing-feedback-left-sellers?id=4031\">want to change it\u003C/a> to positive feedback, the seller may be able to send you a feedback revision request. If the seller is unable to send a feedback revision request, you can leave a clarifying follow up comment to your original feedback.\u003C/p>\n\u003C/div>\n\n<div class=\"line\"> \u003C/div>\n\u003C/div>\n","id":"HELP1106","articleDescription":"<p>You can see how eBay members have been rated by other eBay users by viewing their feedback profile.\u003C/p>\n","metaTitle":"Feedback profiles | eBay","metaDescription":"<p>Learn how to view another member’s feedback profile and how to manage your own.\u003C/p>\n","intentDescription":"Feedback profiles","estimatedReadingTime":"3 min","pullQuote":"<h3>To sell on eBay, all your feedback information must be public.\u003C/h3>\n","relatedLinks":[{"topicId":"4203","title":"Notifications","description":"<p>You can keep track of your eBay activity without having to be on the eBay site by setting up notifications.\u003C/p>\n","tier":"T2","estimatedReadingTime":"2 min","taxonomies":["Account","Changing your account settings","Notifications"],"fullPath":"/account/account-account-settings/notifications-subscriptions?id=4203","theme":"yellow"},{"topicId":"4201","title":"Changing the address on your eBay account","description":"<p>Your primary shipping address is the default we’ll provide to sellers when you buy an item. 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