Upgrade Firmware on WAP551 and WAP561 Access Points

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The performance of a network device can be enhanced with the latest firmware.  Firmware upgrade can be done through either TFTP or HTTP client.<br /> <br /> This article explains how to upgrade the firmware for the WAP551 and WAP561 access points through a HTTP client or TFTP server.</p> <h2 style="margin-left: 20px">Applicable Devices</h2> <ul> <li>WAP551</li> <li>WAP561</li> </ul> <h2 style="margin-left: 20px">Software Download URL</h2> <p style="margin-left: 50px"><a href="https://software.cisco.com/download/type.html?mdfid=284798654&flowid=43802" onclick="window.open(this.href, '', 'resizable=no,status=no,location=no,toolbar=no,menubar=no,fullscreen=no,scrollbars=no,dependent=no'); return false;">WAP551</a><br /> <a href="https://software.cisco.com/download/type.html?mdfid=284798763&flowid=43803" onclick="window.open(this.href, '', 'resizable=no,status=no,location=no,toolbar=no,menubar=no,fullscreen=no,scrollbars=no,dependent=no'); return false;">WAP561</a></p> <h2 style="margin-left: 20px">Firmware Upgrade</h2> <p style="margin-left: 40px">Step 1. Log in to the web configuration utility and choose <b>Administration > Manage </b><b>Firmware</b>. The <i>Manage</i><i>Firmware </i>page opens:</p> <p style="margin-left: 40px"><img alt="" src="/c/dam/en/us/support/docs/smb/wireless/cisco-small-business-500-series-wireless-access-points/images/4431-1-v0.png" style="border-width: 1px; border-style: solid; width: 428px; height: 353px;"/></p> <p style="margin-left: 40px">The top of the page shows important information about the device.</p> <ul> <li style="margin-left: 40px;">PID VID — Displays the product ID and vendor ID of the access point.</li> <li style="margin-left: 40px;">Active Firmware Version — Displays the current active firmware version.</li> <li style="margin-left: 40px;">Inactive Firmware Version — Displays the current inactive firmware version.</li> </ul> <p style="margin-left: 40px"><b>Note :</b> This page also allows you to Swap Active Image. To swap active image, refer to the Article <em>Swap Active Firmware Image on WAP551 and WAP561 Access Point</em>.</p> <p style="margin-left: 40px">Step 2. Click the radio button of the desired firmware transfer method in the Transfer Method field.</p> <ul> <li style="margin-left: 40px;">HTTP/HTTPS — This transfer method uses the user interface of the device to upgrade the firmware. For this type of firmware upgrade, refer to <a href="#HTTP/HTTPS">Firmware Upgrade with HTTP/HTTPS</a>.<br />  </li> <li style="margin-left: 40px;">TFTP — This transfer method requires a Trivial File Transfer Protocol (TFTP) server for the WAP devices to access. The WAP upgrades its firmware from the file located on this server. In order to use this method, a TFTP server should be downloaded on the computer. The most popular TFTP servers, TFTPd32 or TFTPd64 can be downloaded <a href="http://tftpd32.jounin.net/tftpd32_download.html" target="_blank">here</a>. Make sure that the latest firmware of the access point is saved on the TFTP server. For this type of firmware upgrade, refer to <a href="#TFTP">Firmware Upgrade with TFTP</a>.</li> </ul> <h3 style="margin-left: 20px;"><a id="HTTP/HTTPS" name="HTTP/HTTPS"></a>Firmware Upgrade with HTTP/HTTPS</h3> <p style="margin-left: 40px"><img alt="" src="/c/dam/en/us/support/docs/smb/wireless/cisco-small-business-500-series-wireless-access-points/images/4431-3-v0.png" style="border-width: 1px; border-style: solid; width: 415px; height: 90px;"/></p> <p style="margin-left: 40px">Step 1. Click <b>Choose File</b> and choose the image file.</p> <p style="margin-left: 40px"><b>Note:</b> The firmware upgrade file supplied must be a .tar file. Other types of file format do not work.</p> <p style="margin-left: 40px">Step 2. Click <b>Upgrade</b> to apply the new firmware.</p> <p style="margin-left: 40px"><b>Note:</b> Uploading the new software may take several minutes. Please do not refresh the page or navigate to another page while uploading the new software, or the software upload will be aborted. When the process is complete the access point will restart and resume normal operation.</p> <h3 style="margin-left: 20px;"><a id="TFTP" name="TFTP"></a>Firmware Upgrade with TFTP</h3> <p style="margin-left: 40px"><img alt="" src="/c/dam/en/us/support/docs/smb/wireless/cisco-small-business-500-series-wireless-access-points/images/4431-5-v0.png" style="border-width: 1px; border-style: solid; width: 465px; height: 123px;"/></p> <p style="margin-left: 40px">Step 1. Enter the name of the firmware file in the Source File Name field that contains the latest firmware to upload.</p> <p style="margin-left: 40px"><b>Note:</b> The firmware upgrade file supplied must be a .tar file. Other types of file formats do not work.</p> <p style="margin-left: 40px">Step 2. Enter the IP address of the TFTP server in the TFTP Server IPv4 Address field.</p> <p style="margin-left: 40px">Step 3. Click <b>Upgrade</b> to apply the new firmware.</p> <p style="margin-left: 40px"><b>Note:</b> Uploading the new software may take several minutes. Please do not refresh the page or navigate to another page while uploading the new software, or the software upload will be aborted. When the process is complete the access point will restart and resume normal operation.</p> </body> </html> <cdc:do action="com.cisco.wem.framework.service.command.eotcontent.EOTResponsiveContent@7b0abedb" returnTypedAs="eotResponsiveContainerVo" id="eotResponsiveContainerVo" /> <div class="row full visitedlinks" style="padding: 0px; margin:0px"> <div class="col full" >  <div id="eot-revision-history"> <h3>Revision History</h3> <div style="overflow-x: auto;"> <table border="1" id="erh-table"> <tbody> <tr> <th>Revision</th> <th>Publish Date</th> <th>Comments</th> </tr>  <tr class="published"> <td><div align="center">1.0</div></td> <td><div align="center">12-Dec-2018</div></td> <td><div align="left">Initial Release</div></td> </tr> </tbody> </table> </div> </div> </div> </div> </div> <script> if (window.cdc === undefined) { cdc = {}; } if (cdc.eot === undefined) { cdc.eot = {}; } cdc.eot.isEot = true; cdc.eot.isToc = false; jQuery(document).ready(function () { if (jQuery('.unpublished').length > 0) { let lastRel = "1.0"; if (jQuery('.published').length > 0) { lastRel = Number(jQuery('.published td')[0].innerText) + 1 + ".0"; } jQuery('.preview_revision').text(lastRel); } const linkItemsLen = jQuery("#eot-doc-wrapper link[rel='stylesheet']").length; function addNewTocStyleSheet() { const fileName = "/etc/designs/cdc/transformation/wemdcmt_responsive.css", linkElement = `<link rel="stylesheet" href="" type="text/css" />`; document.head.append(linkElement); } if (cdc.eot.isToc && !linkItemsLen) { addNewTocStyleSheet(); } else if (cdc.eot.isEot) { jQuery("#eot-doc-wrapper link[rel='stylesheet']").each(function () { const linkTag = jQuery(this), hrefVal = jQuery(linkTag).attr("href"); if (hrefVal != undefined && hrefVal.indexOf("support-responsive.css") == -1 && hrefVal.indexOf("_responsive.css") == -1) { let fileName = hrefVal.substr(hrefVal.lastIndexOf("/") + 1, hrefVal.length).split(".css")[0]; const filePath = "/etc/designs/cdc/transformation/"; if (fileName == "ccimr") { fileName = "techdocs_responsive"; } else if (fileName == "support-docs") { fileName = "support-responsive"; } else if (fileName == "framework") { fileName = "responsiveframework"; } else if (fileName == "dcmt") { fileName = "wemdcmt_responsive"; } else if (fileName == "techdocs_85_11_word") { fileName = "techdocs_85_11_word"; if (cdc.eot.isToc) { addNewTocStyleSheet(); } } else { fileName += "_responsive"; } jQuery(linkTag).attr("href", filePath + fileName + ".css"); } if (hrefVal.indexOf("support-responsive.css") > -1) { jQuery(linkTag).attr("href", "/etc/designs/cdc/transformation/support-responsive.css"); } }); jQuery("#eot-doc-wrapper > table").wrap("<div></div>"); jQuery("#eot-doc-wrapper table:not('.olh_note')").parent().css({ overflowX: "auto" }); } }); </script> </div> <div class="col narrow-v2"> <div class="rightRailComponent base-blowout"> <div class="eotPersonalization"> <section id="eotSupportCampaign"></section> </div>   <div class="hideComponent"> <div class="tac-image"> <script type="text/javascript"> document.getElementsByClassName('tac-image')[0].parentElement.style.display="none"; </script> </div> </div> <div class="hideComponent"> <div class="eot-authors"> <ul> </ul> </div> </div>  <div class="eot-feedback-container"> <div class="eot-feedback"> <h3>Was this Document Helpful?</h3> <span class="eot-feedback-btnwrap"> <button class="eot-feedback-btn eot-feedback-btn-yes" aria-label="Was this Document Helpful?? 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Upgrade Firmware on WAP551 and WAP561 Access Points - Cisco