Twitter Help Center

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<meta content="en-us" http-equiv="Content-Language"/> <meta content="Twitter is without a doubt the best way to share and discover what is happening right now." name="description"/> <link href="https://web.archive.org/web/20100806071924cs_/http://s.twimg.com/stylesheets/base.css" media="screen" rel="stylesheet" type="text/css"/> <link href="https://web.archive.org/web/20100806071924cs_/http://s.twimg.com/stylesheets/twitter.css" media="screen" rel="stylesheet" type="text/css"/> <link href="/web/20100806071924cs_/http://support.twitter.com/stylesheets/help_center.css?1280788780" media="screen" rel="stylesheet" type="text/css"/> <script> function change_language() { var new_language = $("#language").val(); document.cookie = 'language=' + new_language + '; path =/'; window.location.reload(true) } </script> <script src="https://web.archive.org/web/20100806071924js_/http://platform.twitter.com/anywhere.js?id=NMahsfe8u8cPpwRAAUeCPA&v=1"> </script> <script type="text/javascript"> twttr.anywhere(function(twitter) { twitter(".at-anywhere").hovercards(); }); </script> <title>Twitter Help Center</title> <script src="https://web.archive.org/web/20100806071924js_/http://ajax.googleapis.com/ajax/libs/jquery/1.3.0/jquery.min.js" type="text/javascript"></script> <link href="https://web.archive.org/web/20100806071924im_/http://s.twimg.com/images/favicon.ico" rel="shortcut icon" type="image/x-icon"/> </head> <body class="homes firefox" id="show"> <div id="container" class="subpage"> <div id="header"> <form method="post" id="sign_out_form" action="/web/20100806071924/http://support.twitter.com/sessions/destroy" style="display:none;"> <input name="authenticity_token" value="MyLICQfs3b6zxV41YAIWtnUVjqtp4FNb9B5ZYW5n7t4=" type="hidden"/> </form> <ul class="top-navigation round"> <li><a href="/web/20100806071924/http://support.twitter.com/login?return_to=/">Sign In</a></li> <li class="divider">•</li> <li><a href="/web/20100806071924/http://support.twitter.com/login?return_to=/tickets">Check Existing Tickets</a></li> </ul> <a href="https://web.archive.org/web/20100806071924/http://twitter.com/" title="Twitter / Home" accesskey="1" id="logo"><img alt="Twitter_logo_header" src="/web/20100806071924im_/http://support.twitter.com/images/twitter_logo_header.png?1280788780"/></a> </div> <div class="content-bubble-arrow"></div> <div id="support_content" class="round"> <div class="helpcenter-header"> <div class="language-toggle"> <form> Language: <select id="language" name="language" onchange="change_language();"> <option value="en" selected>English</option> <option value="fr">Français</option> <option value="it">Italiano</option> <option value="de">Deutsch</option> <option value="es">Español</option> </select> </form> </div> <h3> Help Center </h3> </div> <div class="help-content" id="helpJumbotron"> <div class="page-header"> <div class="help-search" id="help_search"> <form action="/web/20100806071924/http://support.twitter.com/homes/search" id="zendesk_search" method="get" page="1"> <input id="query" name="query" type="text" value="Search the help center"/> <button type="submit" class="btn" id="zendesk_search_submit">Search</button> </form> </div> <h1>Choose a topic to get started</h1> </div> <table class="help-panels" cellspacing="20"> <tr> <td class="help-panel" id="gettingStarted"> <div> <h3><a href="/web/20100806071924/http://support.twitter.com/groups/31-twitter-basics">Twitter basics</a></h3> <ul> <li>Tweets & messages</li> <li>Profile & account settings</li> <li>Finding & following people</li> </ul> <a href="/web/20100806071924/http://support.twitter.com/groups/31-twitter-basics" class="btn btn-blue">View All</a> <span></span> </div> </td> <td class="help-panel" id="notWorking"> <div> <h3><a href="/web/20100806071924/http://support.twitter.com/groups/32-something-s-not-working">Something's not working</a></h3> <ul> <li>Can't login</li> <li>Account suspended</li> <li>Troubleshooting</li> </ul> <a href="/web/20100806071924/http://support.twitter.com/groups/32-something-s-not-working" class="btn btn-blue">View All</a> <span></span> </div> </td> <td class="help-panel" id="badStuff"> <div> <h3><a href="/web/20100806071924/http://support.twitter.com/groups/33-report-a-violation">Report a violation</a></h3> <ul> <li>TM, copyright, privacy</li> <li>Spam, phishing, hacking</li> <li>Twitter rules</li> </ul> <a href="/web/20100806071924/http://support.twitter.com/groups/33-report-a-violation" class="btn btn-blue">View All</a> <span></span> </div> </td> </tr> </table> <ul class="links"> <li> <a href="/web/20100806071924/http://support.twitter.com/groups/34-mobile"> <img src="/web/20100806071924im_/http://support.twitter.com/images/icons/inset/mobile.png"/> Mobile </a></li> <li> <a href="/web/20100806071924/http://support.twitter.com/groups/35-business"> <img src="/web/20100806071924im_/http://support.twitter.com/images/icons/inset/briefcase.png"/> Business </a></li> <li><a href="https://web.archive.org/web/20100806071924/http://blog.twitter.com/"><img src="/web/20100806071924im_/http://support.twitter.com/images/icons/inset/blog.png"/> Blog</a></li> <li><a href="https://web.archive.org/web/20100806071924/http://status.twitter.com/"><img src="/web/20100806071924im_/http://support.twitter.com/images/icons/inset/alert.png"/> Status Blog</a></li> </ul> </div> <div class="wrapper"> <h3> <small class="follow-support">Follow <span class="at-anywhere">@support</span> for the latest</small> Updates from Twitter Support </h3> <div class="horizontal-tweets" id="twitter-widget"> <script> (function() { $.ajax({ url: 'https://web.archive.org/web/20100806071924/http://support.twitter.com/homes/twitter_feed', data: {profile: 'support'}, success: function(result) { $(".twtr-tweets").html(result); }}); })(); </script> <div id="twitter-widget"> <div 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href="https://web.archive.org/web/20100806071924/http://twitter.com/goodies">Goodies</a></li> <li><a href="https://web.archive.org/web/20100806071924/http://dev.twitter.com/">API</a></li> <li><a href="https://web.archive.org/web/20100806071924/http://business.twitter.com/twitter101">Business</a></li> <li><a href="/web/20100806071924/http://support.twitter.com/">Help</a></li> <li><a href="https://web.archive.org/web/20100806071924/http://twitter.com/jobs">Jobs</a></li> <li><a href="https://web.archive.org/web/20100806071924/http://twitter.com/tos">Terms</a></li> <li><a href="https://web.archive.org/web/20100806071924/http://twitter.com/privacy">Privacy</a></li> </ul> </div> </div> <div id="notifications"> <div class="notification-bar-container"></div> </div> <script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-30775-20']); _gaq.push(['_setCustomVar', 1, 'lang', 'en', 3]); _gaq.push(['_trackPageview']); (function() { var ga = 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Twitter Help Center