Access to information | Gouvernement du Qu茅bec

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If you are searching for a document that has not been made public, make sure that it has not already been the subject of a request for access before formulating your own request to the public body concerned.</p><p>To gain access to <strong>personal information that concerns you</strong>, and that is held by a public body, you must also make a request for access to the organization concerned.</p></div></div></div> <div id="c93429" class="frame frame-default frame-type-menu_section frame-layout-0"> <a id="c93618"></a> <h2>On this page:</h2> <nav aria-describedby="titreNo1"> <ul> <li> <a href="/en/access-information#c93431"> <span> Preparing a request for access </span> </a> </li> <li> <a href="/en/access-information#c93433"> <span> Submitting a request for access </span> </a> </li> <li> <a href="/en/access-information#c93435"> <span> Processing time periods </span> </a> </li> <li> <a href="/en/access-information#c93437"> <span> Applicable fees </span> </a> </li> <li> <a href="/en/access-information#c93439"> <span> Request denied or time period exceeded </span> </a> </li> <li> <a href="/en/access-information#c5666"> <span> List of government departments </span> </a> </li> </ul> </nav> </div> <div id="c93431" class=" frame frame-default frame-type-textmedia frame-layout-0"><a id="c93620"></a><h2 class=""> Preparing a request for access </h2><div class="ce-textpic ce-left ce-above"><div class="ce-bodytext"><p>A <strong>request for access to an administrative document</strong> may be made verbally or in writing, and must contain:</p><ul><li>the title of the document that you wish to obtain or a brief description that may serve to identify the document;</li><li>your last name, first name and contact information (email, telephone number and mailing address) so that the organization may communicate with you if clarifications are required.</li></ul><p>A <strong>request for access to an item of personal information</strong> or a <strong>request for correction</strong> must be made in writing, and must contain:</p><ul><li>a description of the item of information that you wish to obtain or that must be corrected;</li><li>the time period involved;</li><li>an item of personal information that will enable the public body to identify you, or a combination of several pieces of information (for example: your social insurance number or health insurance number, together with the names of your parents);</li><li>your last name, first name and contact information (email, telephone number and mailing address) so that the organization may communicate with you if clarifications are required.</li></ul><p>If you are <strong>making a request on behalf of another person</strong>, you must provide:</p><ul><li>a consent form or proxy;</li><li>or the mandate signed by that person, if you are a notary or an attorney.</li></ul><p>If you wish to <strong>gain access to the personal information of a deceased person</strong>, your status must be one of the following:</p><ul><li>liquidator of the succession (estate): you must provide the will search and the will;</li><li>beneficiary of life insurance or of a death benefit: you must present a document that proves this status (life insurance policy, mortgage loan, travel insurance, etc.);</li><li>heir: you must submit a will search, a will or proof of your status (for example a birth certificate or marriage certificate) and demonstrate your interests or rights;</li><li>person having parental authority: you must demonstrate your title by means of a birth certificate.</li></ul></div></div></div> <div id="c93433" class=" frame frame-default frame-type-textmedia frame-layout-0"><a id="c93721"></a><h2 class=""> Submitting a request for access </h2><div class="ce-textpic ce-left ce-above"><div class="ce-bodytext"><p>You must send your request to the person responsible for access in the public body concerned (see the <a href="#c5666">list of government departments (in French only</a>) to find the contact information for that person).</p><p></p></div></div></div> <div id="c93435" class=" frame frame-default frame-type-textmedia frame-layout-0"><a id="c93723"></a><h2 class=""> Processing time periods </h2><div class="ce-textpic ce-left ce-above"><div class="ce-bodytext"><p>A public body has a <strong>maximum of 20</strong><span class="nbsp"> </span><strong>days</strong> to answer a request, beginning from the date of receipt. An additional period of <strong>10</strong><span class="nbsp"> </span><strong>days</strong> may apply if necessary.</p><p></p></div></div></div> <div id="c93437" class=" frame frame-default frame-type-textmedia frame-layout-0"><a id="c93725"></a><h2 class=""> Applicable fees </h2><div class="ce-textpic ce-left ce-above"><div class="ce-bodytext"><p>Consultation of documents and personal information is generally free of charge.</p><p>Fees may apply for transcription, delivery and reproduction of documents.</p></div></div></div> <div id="c93439" class=" frame frame-default frame-type-textmedia frame-layout-0"><a id="c93727"></a><h2 class=""> Request denied or time period exceeded </h2><div class="ce-textpic ce-left ce-above"><div class="ce-bodytext"><p>If your request has been denied in whole or in part, or if you have not received an answer within the prescribed time periods, you have <strong>30</strong><span class="nbsp"> </span><strong>days</strong> to <a href="https://www.cai.gouv.qc.ca/english/" target="_blank" rel="noreferrer">request a review by the Commission d鈥檃cc猫s 脿 <span class="text-nowrap">l鈥檌nformation <span class="visuallyHidden"></span> <img class="linkExtImg" alt="This hyperlink will open in a new window." src="/_assets/b75e4f4a6b1c3666a0e622aecd2ecc7a/Images/lien-externe.svg" width="11" height="11"></span></a>.</p><p>The Commission is an administrative tribunal that can make a decision ordering the public body to release documents or personal information to you.</p></div></div></div> <div id="c5666" class=" frame frame-default frame-type-textmedia frame-layout-0"><a id="c5667"></a><h2 class=""> List of government departments </h2><div class="ce-textpic ce-center ce-above"><div class="ce-bodytext"><p>Consult the access to information section of the following government departments:</p><p><a href="https://www.mamh.gouv.qc.ca/ministere/acces-a-linformation/demande-dacces-aux-documents/" target="_blank" rel="noreferrer">Affaires municipales et Habitation (in French <span class="text-nowrap">only) <span class="visuallyHidden"></span> <img class="linkExtImg" alt="This hyperlink will open in a new window." src="/_assets/b75e4f4a6b1c3666a0e622aecd2ecc7a/Images/lien-externe.svg" width="11" height="11"></span></a></p><p><a href="https://www.quebec.ca/gouv/ministere/economie/acces-information" target="_blank" class="aucuneTraduction">Agriculture, P锚cheries et Alimentation (in French only)</a></p><p><a href="https://www.acces.mce.gouv.qc.ca/index-en.asp" target="_blank" rel="noreferrer">Conseil <span class="text-nowrap">ex茅cutif  <span class="visuallyHidden"></span> <img class="linkExtImg" alt="This hyperlink will open in a new window." src="/_assets/b75e4f4a6b1c3666a0e622aecd2ecc7a/Images/lien-externe.svg" width="11" height="11"></span></a></p><p><a href="https://www.quebec.ca/gouv/ministere/culture-communications/acces-information" target="_blank" class="aucuneTraduction">Culture et Communications (in French only)</a></p><p><a href="https://www.quebec.ca/gouv/ministere/economie/acces-information" target="_blank" class="aucuneTraduction">脡conomie et Innovation (in French only)</a></p><p><a href="http://www.education.gouv.qc.ca/en/the-ministere/access-to-information/" target="_blank" rel="noreferrer"><span class="text-nowrap">脡ducation <span class="visuallyHidden"></span> <img class="linkExtImg" alt="This hyperlink will open in a new window." src="/_assets/b75e4f4a6b1c3666a0e622aecd2ecc7a/Images/lien-externe.svg" width="11" height="11"></span></a></p><p><a href="http://www.education.gouv.qc.ca/en/the-ministere/access-to-information/" target="_blank" rel="noreferrer">Enseignement <span class="text-nowrap">sup茅rieur <span class="visuallyHidden"></span> <img class="linkExtImg" alt="This hyperlink will open in a new window." src="/_assets/b75e4f4a6b1c3666a0e622aecd2ecc7a/Images/lien-externe.svg" width="11" height="11"></span></a></p><p><a href="https://mern.gouv.qc.ca/en/department/access-to-information/" target="_blank" rel="noreferrer">脡nergie et Ressources <span class="text-nowrap">naturelles <span class="visuallyHidden"></span> <img class="linkExtImg" alt="This hyperlink will open in a new window." src="/_assets/b75e4f4a6b1c3666a0e622aecd2ecc7a/Images/lien-externe.svg" width="11" height="11"></span></a></p><p><a href="https://www.environnement.gouv.qc.ca/ministere/accesprotect/index.htm" target="_blank" rel="noreferrer">Environnement et Lutte contre les changements climatiques (in French <span class="text-nowrap">only) <span class="visuallyHidden"></span> <img class="linkExtImg" alt="This hyperlink will open in a new window." src="/_assets/b75e4f4a6b1c3666a0e622aecd2ecc7a/Images/lien-externe.svg" width="11" height="11"></span></a></p><p><a href="https://www.mfa.gouv.qc.ca/fr/ministere/acces-information/Pages/index.aspx" target="_blank" rel="noreferrer">Famille (in French <span class="text-nowrap">only) <span class="visuallyHidden"></span> <img class="linkExtImg" alt="This hyperlink will open in a new window." src="/_assets/b75e4f4a6b1c3666a0e622aecd2ecc7a/Images/lien-externe.svg" width="11" height="11"></span></a></p><p><a href="http://www.finances.gouv.qc.ca/en/Access_to_information297.asp" target="_blank" rel="noreferrer"><span class="text-nowrap">Finances <span class="visuallyHidden"></span> <img class="linkExtImg" alt="This hyperlink will open in a new window." src="/_assets/b75e4f4a6b1c3666a0e622aecd2ecc7a/Images/lien-externe.svg" width="11" height="11"></span></a></p><p><a href="https://mffp.gouv.qc.ca/le-ministere/a-propos/acces-information/" target="_blank" rel="noreferrer">For锚ts, Faune et Parcs (in French <span class="text-nowrap">only) <span class="visuallyHidden"></span> <img class="linkExtImg" alt="This hyperlink will open in a new window." src="/_assets/b75e4f4a6b1c3666a0e622aecd2ecc7a/Images/lien-externe.svg" width="11" height="11"></span></a></p><p>Immigration, Francisation et Int茅gration (in French only)</p><p><a href="https://www.justice.gouv.qc.ca/en/documentation-center/departmental-documents/access-to-information-and-the-protection-of-personal-information" target="_blank" rel="noreferrer"><span class="text-nowrap">Justice <span class="visuallyHidden"></span> <img class="linkExtImg" alt="This hyperlink will open in a new window." src="/_assets/b75e4f4a6b1c3666a0e622aecd2ecc7a/Images/lien-externe.svg" width="11" height="11"></span></a></p><p><a href="https://www.mrif.gouv.qc.ca/fr/ministere/acces-information/presentation" target="_blank" rel="noreferrer">Relations internationales et Francophonie (in French <span class="text-nowrap">only) <span class="visuallyHidden"></span> <img class="linkExtImg" alt="This hyperlink will open in a new window." src="/_assets/b75e4f4a6b1c3666a0e622aecd2ecc7a/Images/lien-externe.svg" width="11" height="11"></span></a></p><p><a href="https://www.msss.gouv.qc.ca/en/ministere/acces_info/a-propos/" target="_blank" rel="noreferrer">Sant茅 et Services <span class="text-nowrap">sociaux  <span class="visuallyHidden"></span> <img class="linkExtImg" alt="This hyperlink will open in a new window." src="/_assets/b75e4f4a6b1c3666a0e622aecd2ecc7a/Images/lien-externe.svg" width="11" height="11"></span></a></p><p><a href="https://www.tresor.gouv.qc.ca/acces-a-linformation/acces-a-linformation/?L=2" target="_blank" rel="noreferrer">Secr茅tariat du Conseil du <span class="text-nowrap">tr茅sor <span class="visuallyHidden"></span> <img class="linkExtImg" alt="This hyperlink will open in a new window." src="/_assets/b75e4f4a6b1c3666a0e622aecd2ecc7a/Images/lien-externe.svg" width="11" height="11"></span></a></p><p><a href="https://www.securitepublique.gouv.qc.ca/en/ministry/access-documents-personal-information.html" target="_blank" rel="noreferrer">S茅curit茅 <span class="text-nowrap">publique  <span class="visuallyHidden"></span> <img class="linkExtImg" alt="This hyperlink will open in a new window." src="/_assets/b75e4f4a6b1c3666a0e622aecd2ecc7a/Images/lien-externe.svg" width="11" height="11"></span></a></p><p><a href="https://www.quebec.ca/gouv/ministere/tourisme/acces-information" target="_blank" class="aucuneTraduction">Tourisme (in French only)</a></p><p><a href="https://www.transports.gouv.qc.ca/fr/ministere/acces-information-renseignements-personnels/Pages/acces-information.aspx" target="_blank" rel="noreferrer">Transports (in French <span class="text-nowrap">only) <span class="visuallyHidden"></span> <img class="linkExtImg" alt="This hyperlink will open in a new window." src="/_assets/b75e4f4a6b1c3666a0e622aecd2ecc7a/Images/lien-externe.svg" width="11" height="11"></span></a></p><p><a href="https://www.mtess.gouv.qc.ca/diffusion-information/acces-info-prp.asp" target="_blank" rel="noreferrer">Travail, Emploi et Solidarit茅 sociale (in French <span class="text-nowrap">only) <span class="visuallyHidden"></span> <img class="linkExtImg" alt="This hyperlink will open in a new window." src="/_assets/b75e4f4a6b1c3666a0e622aecd2ecc7a/Images/lien-externe.svg" width="11" height="11"></span></a></p><p>The information for other public bodies is available on their respective sites. That is also where you can find the contact information of the officials responsible for access, as well as on the site of the Commission d鈥檃cc猫s 脿 l鈥檌nformation.</p></div></div></div>  </div> </div> </div> <div class="container"> <div class="row"> <div class="col-12 col-md-12 "> <p class="dateMiseAJour"> Last update: March 13, 2023 </p> </div> </div> </div> <div class="container"> <div class="row"> </div> </div> <div class="container"> <div class="row"> <div class="col-12 formBasPage" id="formBasPageCommentaire"> <div id="c34503" class="frame frame-default frame-type-powermail_pi1 frame-layout-0"> <a id="c34504"></a> <h2 class=""> Comments </h2> <div class="tx-powermail"><div class="container-fluid"><form data-powermail-validate="data-powermail-validate" data-parsley-validate="" enctype="multipart/form-data" method="post" name="field" class="powermail_form powermail_form_3 nolabel form-horizontal recaptchaJsMessage" id="powermailform3" action="/en/access-information?tx_powermail_pi1%5Baction%5D=checkCreate&tx_powermail_pi1%5Bcontroller%5D=Form&cHash=f0fe0a37ee019f68bb52ae0272a92981#c34503"><div><input type="hidden" name="tx_powermail_pi1[__referrer][@extension]" value="Powermail" /><input type="hidden" name="tx_powermail_pi1[__referrer][@controller]" value="Form" /><input type="hidden" name="tx_powermail_pi1[__referrer][@action]" value="form" /><input type="hidden" name="tx_powermail_pi1[__referrer][arguments]" value="YTowOnt9accde9f1bd6e0272723e735dee9ab05094eba92f" /><input type="hidden" name="tx_powermail_pi1[__referrer][@request]" value="{"@extension":"Powermail","@controller":"Form","@action":"form"}d84801eec671e6e3b8debd7da1d12f95ef925ac0" /><input type="hidden" name="tx_powermail_pi1[__trustedProperties]" value="{"field":{"url_orig_val":1,"pageutile":1,"commentpage":1,"__hp":1},"mail":{"form":1}}d7ef1b023783ac616eeaf075fd7c94b5996177d5" /></div><div class="powermail_fieldset powermail_fieldset_4 commentaireBasPage"><div class="row"><div class="col-12 col-lg-8"><input class="powermail_hidden powermail_url_orig_val" id="powermail_field_url_orig_val" type="hidden" name="tx_powermail_pi1[field][url_orig_val]" value="" /><div class="powermail_fieldwrap powermail_fieldwrap_type_radio powermail_fieldwrap_pageutile form-group col-md-12"><fieldset><legend class="control-label"> Was the information on this page useful to you? </legend><div class="flex-radio"><div class="flex-row radio "><input data-powermail-required="true" aria-required="true" data-powermail-required-message="You must enter a value in this mandatory field." data-powermail-errors-container=".powermail_field_error_container_pageutile" data-powermail-class-handler=".powermail_fieldwrap_pageutile > div > div" data-parsley-excluded="true" class="powermail_radio" id="powermail_field_pageutile_1" type="radio" name="tx_powermail_pi1[field][pageutile]" value="1" /><label for="powermail_field_pageutile_1"> Yes </label></div><div class="flex-row radio "><input data-parsley-excluded="true" class="powermail_radio" id="powermail_field_pageutile_2" type="radio" name="tx_powermail_pi1[field][pageutile]" value="0" /><label for="powermail_field_pageutile_2"> No </label></div><div class="powermail_field_error_container powermail_field_error_container_pageutile"></div></div></fieldset></div><div class="powermail_fieldwrap powermail_fieldwrap_type_textarea powermail_fieldwrap_commentpage form-group col-md-12"><label for="powermail_field_commentpage" class="control-label" title=""> Did you encounter any problems while navigating? <span id="commentpage_complement_label" class="complementLabel"> Please send us your observations and help us improve the Qu茅bec.ca website. 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