KVV - Karlsruher Verkehrsverbund - Bahn und Bus

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aria-label="Suchen">Suchen</button> </div> <div class="efalinks"> <p class="desktop"><a href="/fahrplan/fahrplanauskunft.html" class="internal-link" title="Erweiterte Fahrplanauskunft"> Erweiterte Fahrplanauskunft</a></p> <p><a href="/fahrplan/abfahrtsmonitor.html" title="Abfahrtsmonitor">Abfahrtsmonitor</a></p> <p class="desktop"><a href="https://www.kvv.de/fahrplan/sonderfahrten.html" title="Sonderfahrten">Sonderfahrten</a></p> </div> </div> </div> </div> </div> </div> </form> </div> </div></div> </div> <section class="headcnt"> <div class="bgimage big"> <img src="https://www.kvv.de/fileadmin/_processed_/2/a/csm_kvv_header_deutschlandticket-Chipkarte_297434bbbe.png" width="1450" height="600" alt="" title="Chipkarte" > </div> <div class="bgimage small"> <img src="https://www.kvv.de/fileadmin/_processed_/2/a/csm_kvv_header_deutschlandticket-Chipkarte_0f3eb42f90.png" width="640" height="540" alt="" title="Chipkarte" > </div> <div class="cnt"> <h1>Chipkarte</h1> </div> </section> </header> <div class="cnt "> <div class="content"> <div class="section group"> <div class="col span_2_of_3"> <nav aria-label="Breadcrumb" class="breadcrumb"> <ol aria-label="Breadcrumb" itemscope itemtype="http://schema.org/BreadcrumbList"><li data-has-visible-children="false" data-has-children="false" data-is-current="false" data-has-invisible-children="false" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"><span itemprop="name"><a href="/index.html" target="_self" aria-haspopup="false" typeof="WebPage" itemprop="item" title="KVV">KVV</a></span><b></b><meta itemprop="position" content="1" /></li><li data-has-visible-children="false" data-has-children="false" data-is-current="false" data-has-invisible-children="false" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"><span itemprop="name"><a href="/fahrkarten.html" target="_self" aria-haspopup="false" typeof="WebPage" itemprop="item" 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<main class="inhalt" id="main"> <div id="c65739" class="frame frame-default frame-type-header frame-layout-0"> <h2 class=""> Die Deutschlandticket-Chipkarte kommt. </h2> </div> <div id="c65735" class="frame frame-default frame-type-text frame-layout-0 frame-space-before-small frame-space-after-small"> <h3 class=""> Die Infos f眉r dich im 脺berblick: </h3> <p>Bei der Deutschlandticket-Chipkarte des KVV handelt es sich um eine elektronische Fahrkarte, welche die bisherige Plastikkarte mit Barcode ersetzen wird. Diese Umstellung erfolgt aktuell bundesweit, um einen gemeinsamen Standard zu erreichen.<br> <br> Die Deutschlandticket-Chipkarte des KVV gilt im Vergleich zu unseren bisherigen Plastikkarten nicht nur ein Jahr, sondern bis zum K眉ndigungszeitpunkt bzw. maximal bis zum Ablaufdatum, welches auf der Karte aufgedruckt ist (z.B. 06/28 entspricht Juni 2028). Rechtzeitig, bevor die G眉ltigkeit deiner Karte endet, erh盲ltst du von uns automatisch eine neue Chipkarte.</p> <p>Bei der Chipkarte wird die Fahrkarte anstatt als Barcode als elektronischer Datensatz abgebildet und verschl眉sselt. Um die Echtheit einer solchen Fahrkarte zu pr眉fen, nutzen die Kontrollteams in Bus und Bahn elektronische Leseger盲te.<br> Der Chip auf deiner Fahrkarte enth盲lt folgende pr眉frelevante Daten:</p><ul> <li>Name</li> <li>Vorname</li> <li>Geburtsdatum</li> <li>Geschlecht</li> <li>SCE-ID (statische ID des digitalen Nutzermediums (Chipkarte) zu Zwecken des Kopierschutzes).</li> </ul><p>Gepr眉ft wird auf Ticketf盲lschungen und unberechtigte Ticketausstellung. Zudem werden Ticketsperrungen verwaltet. Bewegungsprofile werden nicht erstellt. Art. 6 Abs 1 f) DSGVO ist die Rechtsgrundlage zu Zwecken der Sicherstellung des Kopierschutzes. Die jeweiligen Betroffenenrechte werden gew盲hrleistet. Zus盲tzlich sind die zeitliche G眉ltigkeit (aktuell der betreffende Monat) und die r盲umliche G眉ltigkeit (Deutschland) hinterlegt.</p> </div> <div id="c65740" class="frame frame-default frame-type-header frame-layout-0 frame-space-after-small"> <h3 class=""> Deine Fragen, unsere Antworten: </h3> </div> <div class="accordion"><a id="accordion_65734" class="a_accordion" aria-expanded="false" href="#"><div class="accordionhl"> <div id="c65734" class="frame frame-custom-150 frame-type-text frame-layout-0"> <h4 class=""> Weshalb wird meine Plastikkarte gegen eine Chipkarte getauscht? </h4> </div> </div></a><div class="accordioncnt"> <div id="c65733" class="frame frame-custom-151 frame-type-text frame-layout-0"> <p>Das Deutschlandticket wird mit Vorgabe des Bundes als rein digitales Ticket angeboten. Um dir als Kund*in die M枚glichkeit zu bieten, dein Ticket auf einer Karte mit dir zu f眉hren, muss diese Karte ab dem 1. Januar 2024 digital lesbar sein. Dies ist nur mit einem Chip m枚glich. Die Plastikkarte mit dem QR-Code war aufgrund der kurzfristigen Einf眉hrung des Deutschlandtickets eine Zwischenl枚sung.</p> </div> </div></div><div class="accordion"><a id="accordion_65730" class="a_accordion" aria-expanded="false" href="#"><div class="accordionhl"> <div id="c65730" class="frame frame-custom-150 frame-type-text frame-layout-0"> <h4 class=""> Muss ich die Chipkarte zur眉ckgeben, wenn ich mein Abo gek眉ndigt habe? </h4> </div> </div></a><div class="accordioncnt"> <div id="c65729" class="frame frame-custom-151 frame-type-text frame-layout-0"> <p>Ja. Die Chipkarte wird (wie die bisherige Karte) nach dem K眉ndigungsdatum gesperrt und muss anschlie脽end per Post an uns zur眉ck oder in einem unserer Kundenzentren abgegeben werden.</p> </div> </div></div><div class="accordion"><a id="accordion_65728" class="a_accordion" aria-expanded="false" href="#"><div class="accordionhl"> <div id="c65728" class="frame frame-custom-150 frame-type-text frame-layout-0"> <h4 class=""> Warum gibt es auf den neuen Karten kein Foto mehr? </h4> </div> </div></a><div class="accordioncnt"> <div id="c65727" class="frame frame-custom-151 frame-type-text frame-layout-0"> <p>Aufgrund des neuen Designs und der Einheitlichkeit aller Deutschlandtickets werden auf die Chipkarte keine Fotos mehr gedruckt.</p> </div> </div></div><div class="accordion"><a id="accordion_65726" class="a_accordion" aria-expanded="false" href="#"><div class="accordionhl"> <div id="c65726" class="frame frame-custom-150 frame-type-text frame-layout-0"> <h4 class=""> Welche Daten werden auf meiner Chipkarte gespeichert? </h4> </div> </div></a><div class="accordioncnt"> <div id="c65725" class="frame frame-custom-151 frame-type-text frame-layout-0"> <p>Zur Kontrolle der Fahrkarten werden dein Name, Vorname, Geburtsdatum, Geschlecht, SCE-ID (statische ID des digitalen Nutzermediums zu Zwecken des Kopierschutzes) auf die Chipkarte geschrieben.</p> <p>Zus盲tzlich sind die zeitliche G眉ltigkeit (aktuell der betreffende Monat) und die r盲umliche G眉ltigkeit (Deutschland) hinterlegt.</p> </div> </div></div><div class="accordion"><a id="accordion_65724" class="a_accordion" aria-expanded="false" href="#"><div class="accordionhl"> <div id="c65724" class="frame frame-custom-150 frame-type-text frame-layout-0"> <h4 class=""> Welche Nummer steht auf meiner Chipkarte? </h4> </div> </div></a><div class="accordioncnt"> <div id="c65723" class="frame frame-custom-151 frame-type-text frame-layout-0"> <p>Auf der Chipkarte ist die Kartennummer aufgedruckt und anders als bisher nicht mehr die Kundennummer.</p> </div> </div></div><div class="accordion"><a id="accordion_65720" class="a_accordion" aria-expanded="false" href="#"><div class="accordionhl"> <div id="c65720" class="frame frame-custom-150 frame-type-text frame-layout-0"> <h4 class=""> Was passiert bei einer Kontrolle? </h4> </div> </div></a><div class="accordioncnt"> <div id="c65719" class="frame frame-custom-151 frame-type-text frame-layout-0"> <p>Die Daten auf der Chipkarte werden genutzt, um zu pr眉fen, ob du als Fahrkartennutzer*in auch Fahrkarteninhaber*in bist. Gepr眉ft wird auf Fahrkartenf盲lschungen und unberechtigte Fahrkartenausstellung. Zudem werden Fahrkartensperrungen verwaltet.</p> <p>Es werden keine Bewegungsprofile erstellt.</p> </div> </div></div><div class="accordion"><a id="accordion_65718" class="a_accordion" aria-expanded="false" href="#"><div class="accordionhl"> <div id="c65718" class="frame frame-custom-150 frame-type-text frame-layout-0"> <h4 class=""> Wie lange gilt meine Chipkarte? </h4> </div> </div></a><div class="accordioncnt"> <div id="c65717" class="frame frame-custom-151 frame-type-text frame-layout-0"> <p>Die Chipkarten haben eine G眉ltigkeit von 5 Jahren, sofern der Vertrag nicht vorher gek眉ndigt wird. Nach Ablauf der 5 Jahren werden die Karten automatisch durch neue ersetzt.</p> </div> </div></div><div class="accordion"><a id="accordion_65716" class="a_accordion" aria-expanded="false" href="#"><div class="accordionhl"> <div id="c65716" class="frame frame-custom-150 frame-type-text frame-layout-0"> <h4 class=""> Wie erfolgt der Austausch nach Ablauf der G眉ltigkeit? </h4> </div> </div></a><div class="accordioncnt"> <div id="c65715" class="frame frame-custom-151 frame-type-text frame-layout-0"> <p>Du musst nichts unternehmen, au脽er die bei uns hinterlegte Adresse immer aktuell zu halten. Dann schicken wir dir rechtzeitig vor Ablauf der Chipkarte eine neue per Post zu.</p> </div> </div></div><div class="accordion"><a id="accordion_65714" class="a_accordion" aria-expanded="false" href="#"><div class="accordionhl"> <div id="c65714" class="frame frame-custom-150 frame-type-text frame-layout-0"> <h4 class=""> Was bedeutet das f眉r meinen Abovertrag? </h4> </div> </div></a><div class="accordioncnt"> <div id="c65713" class="frame frame-custom-151 frame-type-text frame-layout-0"> <p>Dein Abo-Vertrag l盲uft ganz normal weiter. Die Zusendung der neuen Chipkarte hat keinerlei Auswirkungen auf dein Abonnement; weder das Vertragsjahr noch die Zahlungsweise werden beeinflusst.</p> </div> </div></div><div class="accordion"><a id="accordion_65712" class="a_accordion" aria-expanded="false" href="#"><div class="accordionhl"> <div id="c65712" class="frame frame-custom-150 frame-type-text frame-layout-0"> <h4 class=""> Meine Plastikkarte ist ung眉ltig, ich habe aber keine neue erhalten. Was muss ich machen? </h4> </div> </div></a><div class="accordioncnt"> <div id="c65736" class="frame frame-custom-151 frame-type-text frame-layout-0 frame-space-after-small"> <p>Bitte melde dich so schnell wie m枚glich bei uns. Vermutlich hat die postalische Zustellung der neuen Chipkarte nicht funktioniert. Dies kann unterschiedliche Gr眉nde haben, beispielsweise dass wir eine veraltete Adresse von dir gespeichert haben.</p> </div> </div></div> <div id="c65737" class="frame frame-default frame-type-text frame-layout-0 frame-space-before-small"> <h3 class=""> Datenschutzhinweise </h3> <p>Hinweise zum KVV-Datenschutz Deutschlandticket-Chipkarte findest du <a href="https://www.kvv.de/unternehmen/rechtliche-hinweise/informationspflicht-nach-dsgvo/abonnement-jahreskarte.html" target="_blank" class="external-link-new-window" title="Zur Website Hinweise zum Datenschutz Chipkarte">hier</a></p> <p>Weitere Hinweise zum Datenschutz und zum Sicherheitsmanagement des Deutschlandtickets findest du auf der <a href="https://www.eticket-deutschland.de/eticket/sicherheitsmanagement/datenschutz-und-sicherheit-beim-deutschlandticket/" target="_blank" class="external-link-new-window" title="Zur Website e-Ticket Deutschland (externe Seite)" rel="noreferrer">e-Ticket-Deutschland-Website</a>.</p> </div>  </main> 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