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color: #fff; } </STYLE> </div> </div>  <div id="masthead-banner" class="hero-unit" > <img alt="Clearbrook Centre building behind trees" class="img-responsive" src="/media/marketing/headers/ce/ce-banner-inner-pages.jpg" style="margin:auto; width: 100%;"> </div> </nav> <header class="main-header"> <div class="container"> <p class="page-title"> Continuing Education </p> </div> </header> </div> <div id="pl_inner" class="container"> <div class="row"> <div class="container nobtm"> <div class="breadcrumb nobtm"><a href="/">UFV</a>/<a href="/continuing-education/">Continuing Education</a>/<a href="/continuing-education/programs/">Programs</a>/<a href="/continuing-education/programs/medical-office-assistant/">Medical Office Assistant Certificate</a></div> <div id="quick-links" class="hidden-lg hidden-md"> <ul id="nav-197" class="pale-green"><a href="/continuing-education/ask-a-question/"><li> Ask a question</li></a> <a href="/continuing-education/sign-up-form/"><li> Sign up for e-news</li></a> <a href="/continuing-education/contact/"><li> Contact us</li></a> </ul> </div> </div> <div class="col-md-9 ufv-cb"> <div id="maincontent"></div>  <h1 class="section-name">Medical Office Assistant Certificate</h1>   <span id="d.en.987969"></span> <p style="line-height:30px;text-transform:uppercase;border-top-left-radius:7px; border-top-right-radius:7px; background-color:#c10434; margin: 7px auto; display:inline;padding:7px 12px 5px 12px;" class="content-box-title">Health Care</p> <div class="row" style="padding:12px; border: 1px solid #c10434;"> <div class="col-md-6" style="border-right: 1px solid #e3e3e3;"> <h3>Become a key player in a medical office </h3> <p> <p>In five short months, the Medical Office Assistant certificate program provides you with the skills to run a medical office efficiently in a clinic, hospital, health agency, or private practice. As a medical office assistant, you are often the go-to person in the office—the one who is booking appointments, assisting patients, and keeping the doctors on track and on time.</p> <p>Knowledgeable instructors train you to perform clinical and clerical procedures such as scheduling appointments, filing insurance claims, taking patients’ medical histories, and preparing for basic clinical examinations. Your studies end with a practicum that provides you with valuable, real-world experience. When you graduate, you have the skills and confidence needed to manage the day-to-day operations of a busy medical practice.</p> <p> <div style="padding-bottom:17px;" class="call-to-action button-header"><span><a href="https://www.ufv.ca/admissions/admissions/apply/" target="_blank">Apply online</a></span></div> </div> <div class="col-md-6" style="padding-top:20px;"> <p><strong>Credential:</strong> Certificate</p> <p><strong>Format:</strong> Full time</p> <p><strong>Delivery:</strong> Hybrid format: online courses followed by an in-person practicum at an assigned work site</p> <p><strong>Duration:</strong> 4.5 months</p> <p><strong>Days and times:</strong> Online at scheduled times on Tuesdays & Thursdays, 6:00 pm-8:30 pm</p> <p><strong>Tuition*:</strong> $6,495</p> <p>Program eligible for financial aid</p> <p><strong>Practicum required?</strong> Yes</p> <p><strong>Start dates:</strong> September</p> </div> </div> <p style="padding-top:5px;">* Tuition subject to change without notice. <a href="http://ufv.ca/bookstore/textbooks/" target="_blank">Textbooks</a> are not included in tuition.</p> <div class="row" style="padding-top:10px"> </div> <div class="row" style="padding-top:10px;"> <div style="padding:3px 12px 3px 12px;background-color:#c10434;"> <h5 style="text-transform:uppercase;">Entrance requirements</h5> </div><div class="program-text"style="padding:12px;"><h3><strong>Entrance requirements</strong></h3> <p>You must meet all entrance requirements to be accepted to the program. View the <a href="https://www.ufv.ca/calendar/current/ProgramsC-E/CS_MOA.htm">entrance requirements</a> in the UFV Academic Calendar.</p> <p><span>All students entering this program are also expected to be computer literate. This means knowing how to run programs in a Windows environment, and having basic Internet, word processing, and spreadsheet skills.</span></p> <p> </p> <h3><strong>Supporting documents</strong></h3> <p>Once you have <a href="https://apply.educationplannerbc.ca/">applied to the program</a>, you will need to submit the following:</p> <p><strong><br />1. </strong><strong>Criminal Record Check and Vulnerable Sector Screening</strong></p> <p>A satisfactory Criminal Record Check and Vulnerable Sector Screening is required for practicum. Complete the <a href="https://justice.gov.bc.ca/criminalrecordcheck">Criminal Record Check and Vulnerable Sector</a> using access code CACJXKC5VT.</p> <p>After making the fee payment, you will receive an online receipt from the <a href="https://justice.gov.bc.ca/criminalrecordcheck">Ministry of Justice</a>. Your results are sent directly to Continuing Education.</p> <p> </p> <p><strong>2. </strong><strong>Immunization Record</strong></p> <p>If you would like to complete your practicum in a hospital setting, you are required to submit the <a target="_blank" href="/media/assets/continuing-studies/Immunization-Record.pdf">Health Practicum Student Immunization Record</a> at the start of your program indicating that you are up to date on your vaccinations.&zwnj; Students seeking a hospital practicum placement must also be vaccinated against COVID-19, per<span> </span><a href="https://www2.gov.bc.ca/assets/gov/health/about-bc-s-health-care-system/office-of-the-provincial-health-officer/covid-19/covid-19-hospital-and-community-vaccination-status-information-preventive-measures.pdf">PHO Order</a>.</p> <p><span>Medical clinic hosts may also require immunization records and COVID vaccination for your practicum placement. You must be prepared to submit evidence of your immunizations if requested by your host.</span></p> <p> </p></div> </div> <div class="row" style="padding-top:10px;"> <div style="padding:3px 12px 3px 12px;background-color:#c10434;"> <h5 style="text-transform:uppercase;">Program outline</h5> </div><div class="program-text" style="padding:12px;"><h3>Courses</h3> <p>The program comprises eight modules. You complete a combination of theory and practice-related exercises before participating in a two-week medical office practicum placement. The practicum is followed by a one-week in-class final program review.</p> <p>The eight modules are:</p> <ul> <li>Communication Skills</li> <li>Medical Terminology</li> <li>Pharmacology</li> <li>Medical Office Procedures</li> <li>Billing</li> <li>Clinical</li> <li>Practicum</li> <li>Review</li> </ul> <p>View the <a target="_blank" href="/media/assets/continuing-studies/202408-MOA-Schedule.pdf">Fall 2024 MOA Program Schedule</a>.</p> <h3> </h3> <h3>Practicum</h3> <p>At the end of the MOA program, you will complete a two-week practicum that provides meaningful work-like experience and exposure to a medical setting. To qualify for practicum, you must successfully complete <em>all</em> courses within the program and meet the attendance requirements. </p> <p>View the <a href="https://ufv.ca/continuing-education/programs/practicum/">practicum webpage</a> for more information.</p> <p> </p> <h3>Employment Facts</h3> <p>MOAs serve an important role in the delivery of healthcare service and are the key link between patients, physicians, and other members of the healthcare team. It is essential that MOAs possess a high level of communication skills, knowledge of medical office procedures, and keen multitasking abilities.</p> <p>Medical administrative assistants (MOAs) may find work in various medical settings, including hospitals, clinics, health insurance companies, and doctors' and specialists' offices.</p> <p>The Government of Canada's Job Bank reports that currently in British Columbia, 26% of working MOAs are 55 or older. In the coming years, new MOAs will be needed to fill the vacancies arising from retirements.</p> <p> </p> <p><strong>Medical office assistant job boards</strong></p> <ul> <li><a href="https://www.bcmj.org/classifieds-categories/employment" target="_blank" rel="noopener">B.C. Medical Journal's classifieds</a></li> <li><a href="https://moacareers.com/find-a-job/" target="_blank" rel="noopener">MOACareers.com</a></li> </ul></div> </div> <div class="row" style="padding-top:10px;"> <div style="padding:3px 12px 3px 12px;background-color:#c10434;"> <h5 style="text-transform:uppercase;">Textbooks</h5> </div><div class="program-text" style="padding:12px;"><p><span>To find your textbooks, use the </span><a href="https://ufv.bookware3000.ca/Course/term?">UFV Bookstore's textbook search tool</a><span>. Select "CE - Continuing Education" as your area of study.</span></p></div> </div> <div class="row" style="padding-top:10px;"> <div style="padding:3px 12px 3px 12px;background-color:#c10434;"><h5 style="text-transform:uppercase;">Questions?</h5></div> <div style="padding:12px;"> <p><strong>Phone:</strong> 604-851-6324<br/> <strong>Toll free:</strong> 1-888-504-7441 ext. 6324<br/> <strong>Email:</strong> continuingeducation@ufv.ca<br/> <a href="/continuing-education/ask-a-question/">Or ask online</a></p> </div> </div> </div> <div class="col-md-3 ufv-sb"> <div id="quick-links"> <ul id="nav-197" class="pale-green"><a href="/continuing-education/ask-a-question/"><li> Ask a question</li></a> <a href="/continuing-education/sign-up-form/"><li> Sign up for e-news</li></a> <a href="/continuing-education/contact/"><li> Contact us</li></a> </ul> </div>   <div id="nav-233" class="ufv-section-nav"> <ul class="side-links"> <li><a href="/continuing-education/courses/">Courses</a> <ul 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