B2C eCommerce Software | Salesforce US

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By carefully weighing these aspects, you can find a B2C solution that aligns with your business needs and goals.</p>\n","kind":"card_faq-qna","id":"1736970488800_13t0"},{"headline":"What is the best B2C Commerce platform?\t","description":"<p>Salesforce B2C Commerce stands out as the best B2C platform due to its advanced personalization, in-depth analytics, seamless integration with multiple data sources, and cutting-edge AI and autonomous agents. Its highly scalable and secure environment makes it ideal for businesses looking to grow and enhance customer engagement. Extensive customization options, strong SEO capabilities, and merchandising and admin tools ensure a tailored shopping experience for customers. Salesforce B2C Commerce has been a Leader in the Gartner Magic Quadrant for nine years in a row, standing out for its agility and globalization capabilities. With reliable customer support and a comprehensive suite of tools to manage complex operations, B2C Commerce is a top choice for businesses of all sizes.</p>\n","kind":"card_faq-qna","id":"1736970497372_1bit"},{"headline":"What AI capabilities are offered by Salesforce's B2C Commerce Platform? ","description":"<p>Salesforce B2C Commerce offers a full suite of AI capabilities, including predictive and generative, as well as autonomous agents. Salesforce's leadership in AI means that B2C Commerce has embedded features like search recommendations, product recommendations, predictive sorting, and next-best action — all powered by Einstein. Merchandisers can work more efficiently than ever. With Data Cloud for Commerce, merchandisers can harmonize data from multiple sources (like marketing, service, and commerce) to build a unique customer profile for every customer. Based on this data, they can strategically activate campaigns and promotions. And with Agentforce, the agentic layer of the Salesforce platform, it's easy to deploy agents that intelligently assist shoppers and boost revenue.</p>\n","kind":"card_faq-qna","id":"1736970513684_3ib"}]}]}],"path":"/commerce/b2c-ecommerce","urlLoc":"us","curHref":"/commerce/b2c-ecommerce/","cdnEnvTag":"stable","pageAttrs":{"livechat":{"enabled":true},"content_type":"page"},"wpTemplate":"open-template","curLocale":"en-us"}], chassis: 'v2', }; window.sfdcBase = window.sfdcBase || {}; window.sfdcBase.chat = window.sfdcBase.chat || {}; window.sfdcBase.chat.invite = window.sfdcBase.chat.invite || {}; </script> <div class="globalnav-wrapper-c360 "> <a class="screen-reader-text skip-to-content-c360" href="#main-content"> <div class="screen-reader-container">Skip to content</div> </a>  <hgf-c360nav locale=us search="true" show-region-selector="true" context-nav-enabled="true" hide-login="false" truly-hide-login="false" show-button-main=true show-button-secondary=false hide-contact="false" origin=https://wp.sfdcdigital.com/en-us/wp-json> </hgf-c360nav> <hgf-c360contextnav origin=https://wp.sfdcdigital.com/en-us/wp-json> </hgf-c360contextnav> </div> <main id="main-content" class="pbc-open-template"> <div data-blade-id="1693428153213_13ef_355220" data-blade-position="1" data-blade-name="sf/notification" data-blade-variant="notification" data-blade-source="www" data-blade-type="blade"> <section id="1693428153213_13ef_355220" class="relative notification--blade notification--blade--image-standard" style="background-color:#032D60" > <article class="theme--light_gradient" data-module-id="1693428153213_13ef_355220" data-module-name="Salesforce is named a Leader for the ninth year running." data-module-position="1" data-module-type="headline"> <div class="notification__content-wrapper"> <div class="notification__text-wrapper"> <p class="notification__text" style="color: rgb(255, 255, 255)">Salesforce is named a Leader for the ninth year running.</p> <a class="notification__link pbc_link--bold" href="https://www.salesforce.com/form/commerce/gartner-digital-commerce-mq/?d=pb" target="_blank" style="color: rgb(255, 255, 255)"> Read the Gartner report </a> </div> </div> </article> </section> </div><div data-blade-id="1716233403337_np6" data-blade-position="2" data-blade-name="sf/marquee" data-blade-variant="marquee" data-blade-source="www" data-blade-type="blade"> <style> section[id="1716233403337_np6"] .headline strong { color: #0D9DDA !important; font-weight: inherit; } </style> <section id="1716233403337_np6" class="relative marquee--blade marquee--right-image" > <div class="container"> <article class="grid grid_main grid--onebyone theme--light" data-module-track-impressions="" data-module-id="1716233403337_np6" data-module-name="B2C Commerce" data-module-position="1" data-module-type="headline"> <div class="image__wrapper "> <img loading="eager" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/marquee-image-b2c-commerce-720x720-2.webp?w=1024" class="image__asset" alt="Image of a Storefront on a desktop with a pop-out image of that same storefront on a mobile device. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/marquee-image-b2c-commerce-720x720-2.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/marquee-image-b2c-commerce-720x720-2.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/marquee-image-b2c-commerce-720x720-2.webp?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/11/marquee-image-b2c-commerce-720x720-2.webp?resize=1024,1024 1024w" height="1024" width="1024"/> </div> <div class="content__wrapper "> <header class="marquee__blade-heading eyebrow--standard "> <h1 class="headline marquee__headline--standard" style=" color:#032D60 "> B2C Commerce </h1> <div class="blade__description"> <p>See more revenue and loyalty with the only agent-first commerce platform. Achieve quicker returns with robust merchandising tools and smart insights. Increase developer efficiency and profits with extensible headless APIs. Leverage Agentforce for Commerce skills to provide personalized journeys and grow fast on a connected, unified platform.</p> </div> </header> <div class="cta_container flex flex--right ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Watch demo" data-link-url="https://www.salesforce.com/form/commerce/commerce-cloud-digital-demo/?d=pb" data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="primary" data-stacking="default" aria-label="Watch demo: B2C Commerce" href="https://www.salesforce.com/form/commerce/commerce-cloud-digital-demo/?d=pb" target="_blank" rel="noopener" > Watch demo </a> </pbc-button> </div> </div> </article> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, rgb(255, 255, 255) 0%, #FFFFFF 100%);"></div> <div class="blade__background blade__background--custom-desktop"> <img loading="lazy" 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srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/10/vineyard-vines-logo-320x180-1.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/10/vineyard-vines-logo-320x180-1.jpg?resize=300,169 300w" height="auto" width="auto"/> </div> </div> <div class="logo-block logo-block--4 logo-block--card_logomark" data-module-id="1684957230907_o3s" data-module-track-impressions="" data-module-name="Yeti Logo" data-module-position="4" data-module-type="card_logomark"> <div class="card__logomark__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/Logo-320x180-Yeti.png?w=320" class="card__logomark__image" alt="Yeti Logo" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/Logo-320x180-Yeti.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/04/Logo-320x180-Yeti.png?resize=300,169 300w" height="auto" width="auto"/> </div> 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class="text__blade-heading eyebrow--large "> <h2 class="headline text__headline--large" style=" "> What can you do with B2C Commerce? </h2> <div class="blade__description "> <p>Convert shoppers with personalized, connected, and flexible ecommerce experiences. Crush sales targets and extend commerce everywhere.</p> </div> </header> </article> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(255, 255, 255) 100%);"></div> </section> </div><div data-blade-id="1682456897361_14mj" data-blade-position="5" data-blade-name="sf/productfeature" data-blade-variant="productfeature" data-blade-source="www" data-blade-type="blade"> <section id="1682456897361_14mj" class="relative productfeature--blade blade_layout--left" > <div class="container"> <div class="relative grid grid_main productfeature__content theme--light_gradient "> <div class="productfeature__content-group"> <header class="productfeature__blade-heading"> <h2 class="headline" style=" "> Build your brand experience your way. </h2> </header> <div class="productfeature__tabs"> <div class="accordion__item accordion__item-1 show-hide__item selected " data-module-id="accordion-1" data-module-name="Storefront Templates" data-module-position="1" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="true" aria-controls="rel1682456897298_a7m-11" class="accordion__trigger" id="show-hide1682456897298_a7m-11" aria-label="Storefront Templates"> <span class="accordion__title relative"> Storefront Templates <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1682456897298_a7m-11" id="rel1682456897298_a7m-11"> <div class="accordion__description"> <p>Get to market quickly with modern, out-of-the-box storefront templates. Easily build feature-rich, fully localized storefronts that represent your brand.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1682456897298_a7m-11__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-1-b2c-commerce-720x720-v2.jpg?w=1024" class="image__asset" alt="Image of a storefront home page reading "Go farther with myNTO Rewards." Below are 4 double-headed arrows pointing to five icons: a shopping cart, a dollar, a bag of money, a tag, and Agentforce. A mobile screen shows an Order Summary window to the right. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-1-b2c-commerce-720x720-v2.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-1-b2c-commerce-720x720-v2.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-1-b2c-commerce-720x720-v2.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-1-b2c-commerce-720x720-v2.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> <div class="accordion__item accordion__item-2 show-hide__item " data-module-id="accordion-2" data-module-name="Composable Storefront" data-module-position="2" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1682456897306_18o0-22" class="accordion__trigger" id="show-hide1682456897306_18o0-22" aria-label="Composable Storefront"> <span class="accordion__title relative"> Composable Storefront <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1682456897306_18o0-22" id="rel1682456897306_18o0-22"> <div class="accordion__description"> <p>Create fast, unique experiences and unlock agility with our industry-leading Composable Storefront. Speed up your page loads, iterate faster, and integrate best-in-class functionality to optimize conversions.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1682456897306_18o0-22__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-2-b2c-commerce-720x720-1.jpg?w=1024" class="image__asset" alt="Image of a storefront home page reading "Go farther with myNTO Rewards." Below are 4 double-headed arrows pointing to five icons: a shopping cart, a dollar, a bag of money, a tag, and Agentforce. A mobile screen shows an Order Summary window to the right. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-2-b2c-commerce-720x720-1.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-2-b2c-commerce-720x720-1.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-2-b2c-commerce-720x720-1.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-2-b2c-commerce-720x720-1.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> <div class="accordion__item accordion__item-3 show-hide__item " data-module-id="accordion-3" data-module-name="Bring-Your-Own Storefront" data-module-position="3" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1725393758696_p1e-33" class="accordion__trigger" id="show-hide1725393758696_p1e-33" aria-label="Bring-Your-Own Storefront"> <span class="accordion__title relative"> Bring-Your-Own Storefront <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1725393758696_p1e-33" id="rel1725393758696_p1e-33"> <div class="accordion__description"> <p>Leverage existing investments to power your front-end experience with our headless APIs, giving you the perfect architecture to deliver on your business goals.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1725393758696_p1e-33__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-3-b2c-commerce-720x720-1.jpg?w=1024" class="image__asset" alt="Image of a storefront homepage titled "Women" with a person in a red jacket facing a mountain. On the right side is a mobile view of a blue jacket product page. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-3-b2c-commerce-720x720-1.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-3-b2c-commerce-720x720-1.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-3-b2c-commerce-720x720-1.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-3-b2c-commerce-720x720-1.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--left " data-media-label="rel1682456897298_a7m-11__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-1-b2c-commerce-720x720-v2.jpg?w=1024" class="image__asset" alt="Image of a storefront home page reading "Go farther with myNTO Rewards." Below are 4 double-headed arrows pointing to five icons: a shopping cart, a dollar, a bag of money, a tag, and Agentforce. A mobile screen shows an Order Summary window to the right. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-1-b2c-commerce-720x720-v2.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-1-b2c-commerce-720x720-v2.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-1-b2c-commerce-720x720-v2.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-1-b2c-commerce-720x720-v2.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--left show-hide__media--hidden" data-media-label="rel1682456897306_18o0-22__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-2-b2c-commerce-720x720-1.jpg?w=1024" class="image__asset" alt="Image of a storefront home page reading "Go farther with myNTO Rewards." Below are 4 double-headed arrows pointing to five icons: a shopping cart, a dollar, a bag of money, a tag, and Agentforce. A mobile screen shows an Order Summary window to the right. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-2-b2c-commerce-720x720-1.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-2-b2c-commerce-720x720-1.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-2-b2c-commerce-720x720-1.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-2-b2c-commerce-720x720-1.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--left show-hide__media--hidden" data-media-label="rel1725393758696_p1e-33__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-a-feature-3-b2c-commerce-720x720-1.jpg?w=1024" class="image__asset" alt="Image of a storefront homepage titled "Women" with a person in a red jacket facing a mountain. On the right side is a mobile view of a blue jacket product page. 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Composable Storefront customers achieved payback in 6 months*.</p> <p><sup><em>*The Total Economic Impact™ Of Salesforce Commerce Cloud Composable Storefront, 2024</em></sup></p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1725393881815_zp7-22__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-b-feature-2-b2c-commerce-720x720-1.jpg?w=1024" class="image__asset" alt="Image of a storefront page with a man climbing a mountain. Six double headed arrows point to six icons: shopping cart, dollar bill, money bag, tag, magnifying glass, and Agentforce. A mobile screen with an Order Summary is on the right. 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Get a 360-degree view of your customers without having to piece together different solutions.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1725393881817_u26-33__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-b-feature-3-b2c-commerce-720x720-v2-1.jpg?w=1024" class="image__asset" alt="Screen shows Messaging tools and email templates, and a pop-out of the settings drop-down menu which includes general, checkout, product, messaging, website design, content manager, and more. 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" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-b-feature-1-b2c-commerce-720x720-v2.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-b-feature-1-b2c-commerce-720x720-v2.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-b-feature-1-b2c-commerce-720x720-v2.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-b-feature-1-b2c-commerce-720x720-v2.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--right show-hide__media--hidden" data-media-label="rel1725393881815_zp7-22__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-b-feature-2-b2c-commerce-720x720-1.jpg?w=1024" class="image__asset" alt="Image of a storefront page with a man climbing a mountain. Six double headed arrows point to six icons: shopping cart, dollar bill, money bag, tag, magnifying glass, and Agentforce. A mobile screen with an Order Summary is on the right. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-b-feature-2-b2c-commerce-720x720-1.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-b-feature-2-b2c-commerce-720x720-1.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-b-feature-2-b2c-commerce-720x720-1.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-b-feature-2-b2c-commerce-720x720-1.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--right show-hide__media--hidden" data-media-label="rel1725393881817_u26-33__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-b-feature-3-b2c-commerce-720x720-v2-1.jpg?w=1024" class="image__asset" alt="Screen shows Messaging tools and email templates, and a pop-out of the settings drop-down menu which includes general, checkout, product, messaging, website design, content manager, and more. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-b-feature-3-b2c-commerce-720x720-v2-1.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-b-feature-3-b2c-commerce-720x720-v2-1.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-b-feature-3-b2c-commerce-720x720-v2-1.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-b-feature-3-b2c-commerce-720x720-v2-1.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </div> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(255, 255, 255) 100%);"></div> </section> </div><div data-blade-id="1725394091669_159h" data-blade-position="7" data-blade-name="sf/productfeature" data-blade-variant="productfeature" data-blade-source="www" data-blade-type="blade"> <section id="1725394091669_159h" class="relative productfeature--blade blade_layout--left" > <div class="container"> <div class="relative grid grid_main productfeature__content theme--light_gradient "> <div class="productfeature__content-group"> <header class="productfeature__blade-heading"> <h2 class="headline" style=" "> Drive more revenue with AI. </h2> </header> <div class="productfeature__tabs"> <div class="accordion__item accordion__item-1 show-hide__item selected " data-module-id="accordion-1" data-module-name="Agentforce for Commerce" data-module-position="1" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="true" aria-controls="rel1725394091617_13nx-11" class="accordion__trigger" id="show-hide1725394091617_13nx-11" aria-label="Agentforce for Commerce"> <span class="accordion__title relative"> Agentforce for Commerce <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1725394091617_13nx-11" id="rel1725394091617_13nx-11"> <div class="accordion__description"> <p>Boost conversion rates and reduce service costs with a seamless, data-backed conversational commerce experience, fully secured by the Salesforce trust layer. Agentforce Guided Shopping skills empower you to provide a 24/7 personal shopping assistant, helping customers find products and make purchases faster using natural language on your storefront or messaging apps.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1725394091617_13nx-11__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-1-b2c-commerce-720x720-v2.jpg?w=1024" class="image__asset" alt="Phone device screen shows a chat between a Personal Shopper agent and a customer searching for a t-shirt via conversational commerce. The agent finds the shirt and offers the option to add the shirt to the shopper's cart. 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The conversation includes a grey jacket product recommendation. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-2-b2c-v2.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-2-b2c-v2.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-2-b2c-v2.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-2-b2c-v2.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> <div class="accordion__item accordion__item-3 show-hide__item " data-module-id="accordion-3" data-module-name="Data Cloud for Commerce" data-module-position="3" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1725394091629_wtm-33" class="accordion__trigger" id="show-hide1725394091629_wtm-33" aria-label="Data Cloud for Commerce"> <span class="accordion__title relative"> Data Cloud for Commerce <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1725394091629_wtm-33" id="rel1725394091629_wtm-33"> <div class="accordion__description"> <p>Unify customer data from multiple sources into a single view. With real-time analytics, you can elevate buying experiences with AI-powered personalization and grow revenue by 175% per ecommerce site visit.*</p> <p><sup><em>*2024 Data Cloud for Commerce pilot customer data</em></sup></p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1725394091629_wtm-33__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-3-b2c-v2.jpg?w=1024" class="image__asset" alt="Image shows Inventory Analysis for NTO including categories like out-of-stock, low stock, and excess stock. A pop-out of a chat window recommending a reorder of women's boots is on the right. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-3-b2c-v2.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-3-b2c-v2.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-3-b2c-v2.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-3-b2c-v2.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--left " data-media-label="rel1725394091617_13nx-11__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-1-b2c-commerce-720x720-v2.jpg?w=1024" class="image__asset" alt="Phone device screen shows a chat between a Personal Shopper agent and a customer searching for a t-shirt via conversational commerce. The agent finds the shirt and offers the option to add the shirt to the shopper's cart. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-1-b2c-commerce-720x720-v2.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-1-b2c-commerce-720x720-v2.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-1-b2c-commerce-720x720-v2.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-1-b2c-commerce-720x720-v2.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--left show-hide__media--hidden" data-media-label="rel1725394091623_ymh-22__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-2-b2c-v2.jpg?w=1024" class="image__asset" alt="Image of a smartphone displaying a text conversation between a customer and a business. The conversation includes a grey jacket product recommendation. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-2-b2c-v2.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-2-b2c-v2.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-2-b2c-v2.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-2-b2c-v2.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--left show-hide__media--hidden" data-media-label="rel1725394091629_wtm-33__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-3-b2c-v2.jpg?w=1024" class="image__asset" alt="Image shows Inventory Analysis for NTO including categories like out-of-stock, low stock, and excess stock. A pop-out of a chat window recommending a reorder of women's boots is on the right. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-3-b2c-v2.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-3-b2c-v2.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-3-b2c-v2.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-c-feature-3-b2c-v2.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </div> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(255, 255, 255) 100%);"></div> </section> </div><div data-blade-id="1725394529676_pby" data-blade-position="8" data-blade-name="sf/productfeature" data-blade-variant="productfeature" data-blade-source="www" data-blade-type="blade"> <section id="1725394529676_pby" class="relative productfeature--blade blade_layout--right" > <div class="container"> <div class="relative grid grid_main productfeature__content theme--light_gradient "> <div class="productfeature__content-group"> <header class="productfeature__blade-heading"> <h2 class="headline" style=" "> Scale with complete confidence. </h2> </header> <div class="productfeature__tabs"> <div class="accordion__item accordion__item-1 show-hide__item selected " data-module-id="accordion-1" data-module-name="Always-On Availability" data-module-position="1" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="true" aria-controls="rel1725394529622_t64-11" class="accordion__trigger" id="show-hide1725394529622_t64-11" aria-label="Always-On Availability"> <span class="accordion__title relative"> Always-On Availability <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1725394529622_t64-11" id="rel1725394529622_t64-11"> <div class="accordion__description"> <p>Ensure that your site is always on during peak shopping. With global fault-tolerant control (FTC) and redundant architecture, plus 24/7 support and advanced disaster recovery technology, you are backed by 99.99% historical uptime.*<br><br><sup><em>*Salesforce platform stats</em></sup></p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1725394529622_t64-11__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-1-b2c-commerce-720x720-v2.jpg?w=1024" class="image__asset" alt="Image of a holiday sale promotion, plus a pop-up that states that Commerce Cloud had 100% uptime during Cyber Week 2023. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-1-b2c-commerce-720x720-v2.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-1-b2c-commerce-720x720-v2.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-1-b2c-commerce-720x720-v2.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-1-b2c-commerce-720x720-v2.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> <div class="accordion__item accordion__item-2 show-hide__item " data-module-id="accordion-2" data-module-name="Enterprise-Grade Global Scale" data-module-position="2" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1725394529629_j1q-22" class="accordion__trigger" id="show-hide1725394529629_j1q-22" aria-label="Enterprise-Grade Global Scale"> <span class="accordion__title relative"> Enterprise-Grade Global Scale <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1725394529629_j1q-22" id="rel1725394529629_j1q-22"> <div class="accordion__description"> <p>Reach customers everywhere with compliant tools for global merchants. Our privacy tools help merchants comply with global regulations such as GDPR and CCPA, multi-region and multi-site support, complex price book and language support, and more. B2C Commerce proudly powers over 2 billion shoppers globally.*</p> <p><sup><em>*Salesforce platform metrics</em></sup></p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1725394529629_j1q-22__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-2-b2c-commerce-720x720-1.jpg?w=1024" class="image__asset" alt="Image of a map with the title "Global Trust". A pop-out of a window titled "Launch Global Storefronts" with a list of flags: United Kingdom, Japan, Switzerland, Germany, and Brazil. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-2-b2c-commerce-720x720-1.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-2-b2c-commerce-720x720-1.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-2-b2c-commerce-720x720-1.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-2-b2c-commerce-720x720-1.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> <div class="accordion__item accordion__item-3 show-hide__item " data-module-id="accordion-3" data-module-name="Built-in Security and Transparency" data-module-position="3" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1725394529632_16c9-33" class="accordion__trigger" id="show-hide1725394529632_16c9-33" aria-label="Built-in Security and Transparency"> <span class="accordion__title relative"> Built-in Security and Transparency <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="show-hide1725394529632_16c9-33" id="rel1725394529632_16c9-33"> <div class="accordion__description"> <p>Trust is our top value. You can leverage best-in-class tools and technology, and 24/7 support for a transparent view into your site operations. With embedded eCDN, web application firewall, and complete visibility into site operations in third-party tools you already use, your site and customer data are protected.</p> </div> <div class="show-hide__media show-hide__media--mobile grid grid_sub" data-media-label="rel1725394529632_16c9-33__media--mobile"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-3-b2c-commerce-720x720-1.jpg?w=1024" class="image__asset" alt="Image of a Secure Storefront window with a pop-out window in front. Tabs include crypto, firewall, WAF, firewall, and customize. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-3-b2c-commerce-720x720-1.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-3-b2c-commerce-720x720-1.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-3-b2c-commerce-720x720-1.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-3-b2c-commerce-720x720-1.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </section> </div> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--right " data-media-label="rel1725394529622_t64-11__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-1-b2c-commerce-720x720-v2.jpg?w=1024" class="image__asset" alt="Image of a holiday sale promotion, plus a pop-up that states that Commerce Cloud had 100% uptime during Cyber Week 2023. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-1-b2c-commerce-720x720-v2.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-1-b2c-commerce-720x720-v2.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-1-b2c-commerce-720x720-v2.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-1-b2c-commerce-720x720-v2.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--right show-hide__media--hidden" data-media-label="rel1725394529629_j1q-22__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-2-b2c-commerce-720x720-1.jpg?w=1024" class="image__asset" alt="Image of a map with the title "Global Trust". A pop-out of a window titled "Launch Global Storefronts" with a list of flags: United Kingdom, Japan, Switzerland, Germany, and Brazil. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-2-b2c-commerce-720x720-1.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-2-b2c-commerce-720x720-1.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-2-b2c-commerce-720x720-1.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-2-b2c-commerce-720x720-1.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> <div class="show-hide__media show-hide__media--desktop show-hide__media--right show-hide__media--hidden" data-media-label="rel1725394529632_16c9-33__media--desktop" style="grid-row: 1 / span 6"> <div class="show-hide__image image__wrapper"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-3-b2c-commerce-720x720-1.jpg?w=1024" class="image__asset" alt="Image of a Secure Storefront window with a pop-out window in front. Tabs include crypto, firewall, WAF, firewall, and customize. " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-3-b2c-commerce-720x720-1.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-3-b2c-commerce-720x720-1.jpg?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-3-b2c-commerce-720x720-1.jpg?resize=768,768 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2025/01/capability-d-feature-3-b2c-commerce-720x720-1.jpg?resize=1024,1024 1024w" height="1024" width="1024"/> </div> </div> </div> </div> <div class="background__gradient" style="background-image: linear-gradient(180deg, #FFFFFF 0%, rgb(255, 255, 255) 100%);"></div> </section> </div><div data-blade-id="1685828693633_7q6" data-blade-position="9" data-blade-name="sf/nupfixed" data-blade-variant="nupfixed" data-blade-source="www" data-blade-type="blade"> <section id="1685828693633_7q6" class="relative nupfixed--blade nupfixed--link_below layout--4 nupfixed--card_productaddon" > <div class="container carousel__container background__present"> <div class="grid grid_main nupfixed nupfixed__4 nupfixed__gridFour theme--light_gradient"> <header class="nupfixed__blade-heading text--center"> <h2 class="headline" style=" "> Sell more across every interaction with the most complete commerce platform. </h2> </header> <div class="cards cards--carousel"> <div class="scrollable carousel__scrollable"> <div class="carousel__wrapper scrollable__content-wrapper" data-component="carousel" data-component-id="carousel-sell_more_ac" aria-label="Carousel" > <button role="button" class="left-nav hidden" tabindex="-1" aria-label="Previous Slide"></button> <button role="button" class="right-nav hidden" tabindex="-1" aria-label="Next Slide"></button> <div class="carousel scrollable__content carousel--fade-left carousel--fade-right pb-16"> <div class="card card__1 card__wrapper carousel-card" data-module-id="1685828693536_jwt" aria-label="slide 1 of 4" role="group" data-module-position="1" data-module-type="card_productaddon" data-module-name="Composable Storefront" > <div class="card--card_productaddon pbc-g-elevation-2 border-rad-16"> <div class="card--mask border-rad-16"> <div class="card__content__wrapper" style="border-top: #41B658 solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="https://www.salesforce.com/commerce/composable/ " data-link-text="Composable Storefront" data-link-url="https://www.salesforce.com/commerce/composable/ " data-link-type="header" target=""> Composable Storefront </a> </h3> <div class="card__description"> <p>Create fast, unique experiences and unlock agility with our industry-leading Composable Storefront. Speed up your page loads, iterate faster, and integrate best-in-class functionality to optimize conversions.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/commerce/composable/ " data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more: Composable Storefront" href="https://www.salesforce.com/commerce/composable/ " > Learn more </a> </pbc-button> </div> </div> </div> </div> </div> </div> <div class="card card__2 card__wrapper carousel-card" data-module-id="1685828693539_9yx" aria-label="slide 2 of 4" role="group" data-module-position="2" data-module-type="card_productaddon" data-module-name="Order Management" > <div class="card--card_productaddon pbc-g-elevation-2 border-rad-16"> <div class="card--mask border-rad-16"> <div class="card__content__wrapper" style="border-top: #41B658 solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="https://www.salesforce.com/commerce/order-management/ " data-link-text="Order Management" data-link-url="https://www.salesforce.com/commerce/order-management/ " data-link-type="header" target=""> Order Management </a> </h3> <div class="card__description"> <p>Simplify distributed order management for smooth, transparent deliveries and 5-star service.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/commerce/order-management/ " data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more: Order Management" href="https://www.salesforce.com/commerce/order-management/ " > Learn more </a> </pbc-button> </div> </div> </div> </div> </div> </div> <div class="card card__3 card__wrapper carousel-card" data-module-id="1685828693542_143o" aria-label="slide 3 of 4" role="group" data-module-position="3" data-module-type="card_productaddon" data-module-name="Data Cloud" > <div class="card--card_productaddon pbc-g-elevation-2 border-rad-16"> <div class="card--mask border-rad-16"> <div class="card__content__wrapper" style="border-top: #41B658 solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="https://www.salesforce.com/data/" data-link-text="Data Cloud" data-link-url="https://www.salesforce.com/data/" data-link-type="header" target=""> Data Cloud </a> </h3> <div class="card__description"> <p>Unify your customer data and take action on insights with AI and automation in real time.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/data/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more: Data Cloud" href="https://www.salesforce.com/data/" > Learn more </a> </pbc-button> </div> </div> </div> </div> </div> </div> <div class="card card__4 card__wrapper carousel-card" data-module-id="1685828693546_kvq" aria-label="slide 4 of 4" role="group" data-module-position="4" data-module-type="card_productaddon" data-module-name="Commerce AI " > <div class="card--card_productaddon pbc-g-elevation-2 border-rad-16"> <div class="card--mask border-rad-16"> <div class="card__content__wrapper" style="border-top: #41B658 solid 8px" > <div class="card__text__wrapper"> <div class="card__copy__wrapper"> <h3 class="card__headline" style=" "> <a href="https://www.salesforce.com/commerce/ai/" data-link-text="Commerce AI " data-link-url="https://www.salesforce.com/commerce/ai/" data-link-type="header" target=""> Commerce AI </a> </h3> <div class="card__description"> <p>Get more conversions with less work using embedded AI.</p> </div> </div> <div class="cta_container flex ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="Learn more" data-link-url="https://www.salesforce.com/commerce/ai/" data-link-type="primary cta" > <a class="cta_button" data-size="small" data-variant="cardText" data-stacking="default" aria-label="Learn more: Commerce AI" href="https://www.salesforce.com/commerce/ai/" > Learn more </a> </pbc-button> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="nupfixed_cta" data-module-name="Sell more across every interaction with the most complete commerce platform." data-module-position="5" data-module-id="0" data-module-type="cta"> <div class="cta_container flex flex--center ctas__1"> <pbc-button class="cta_button__wrapper" data-link-text="View all products" data-link-url="https://www.salesforce.com/commerce/all-ecommerce-products/" data-link-type="primary cta" > <a class="cta_button" data-size="" 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src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/07/quote-funko-josh-smiley.webp?w=1024" class="card__image" alt="Josh Smiley, VP, Global Technology, Funko" sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/07/quote-funko-josh-smiley.webp?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/07/quote-funko-josh-smiley.webp?resize=300,300 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/07/quote-funko-josh-smiley.webp?resize=768,768 768w" height="1024" width="1024"/> </div> <div class="card__content__wrapper"> <blockquote class="card__copy__wrapper"> <div class="card__quote-mark card__quote--us" aria-hidden="true"></div> <h3 class="card__headline" style=" "> We were able to do over 72,000 orders in 12 minutes through Salesforce, that we could not do on our previous platform. </h3> <div class="tagline_wrapper"> <div class="name"> Josh Smiley </div> <div class="role_company"> VP, Global Technology, Funko </div> </div> </blockquote> </div> </div> </div> </article> </div> </div> </div> </section> </div><div data-blade-id="1715297037137_ut1_3552211" data-blade-position="11" data-blade-name="sf/promotion" data-blade-variant="promotion" data-blade-source="www" data-blade-type="blade"> <section id="1715297037137_ut1_3552211" class="relative promotion--blade promotion--right-image" > <div class="container pb-shadow pb-large-corner container--min-spacing-bottom container--min-spacing-top"> <article class="grid grid_main promotion_layout--float_image theme--light_gradient" data-module-id="1715297037137_ut1_3552211" data-module-name="Stay up to date on all things commerce." data-module-position="1" data-module-type="headline" data-module-track-impressions=""> <div class="image__wrapper mobile-pt-0 pb-64 pt-64 mobile-pb-40 mobile-ml-32 mobile-mr-32 promotion_layout--float_image-image_wrapper " > <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/05/category-commerce-role-based-newsletter.png?w=1024" class="image__asset" alt="Astro wearing a backpack standing in front of a Commerce Cloud newsletter." sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/05/category-commerce-role-based-newsletter.png?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/05/category-commerce-role-based-newsletter.png?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/05/category-commerce-role-based-newsletter.png?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2023/05/category-commerce-role-based-newsletter.png?resize=1024,577 1024w" height="577" width="1024"/> </div> <div class="content__wrapper pt-64 mobile-pb-8 mobile-pt-40 mobile-ml-32 mobile-mr-32 pb-64 promotion_layout---image-content_wrapper"> <header class="promotion__blade-heading"> <h2 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data-blade-name="sf/trailheadmfe" data-blade-variant="trailheadmfe" data-blade-source="www" data-blade-type="blade"> <section id="1677799165990_h5r" class="relative thmfe--blade layout--3 thmfe--" > <div class="container background__present"> <div class="grid grid_main thmfe thmfe__3 thmfe__gridThree theme--light_gradient"> <header class="thmfe__blade-heading text--center"> <h2 class="headline" style=" "> Learn new skills with free, guided learning on Trailhead. </h2> </header> <div class="cards"> <div class="thcontent-blade-wrapper thcontent-wrapper_learning"> <article class="card card__wrapper theme--light_gradient"> <pbc-thwrapper tag='thexternal-collection' src='https://ui.trailhead.com/components/v4.29.2/modules/thexternal-collection.js' componentname='thexternal-collection-learning' id='thexternal-collection-learning' data-elementtype='experience-blade' variant='learning' 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tabindex="-1" aria-label="B2C Ecommerce: Definition, Types, and Successful Examples " data-link-url="https://www.salesforce.com/commerce/b2c-ecommerce/ " data-link-type="image" target="_self"> <img loading="lazy" src="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/csg-article-image-og.jpg?w=1024" class="card__image" alt="Find ecommerce success with map " sizes="100vw" srcset="https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/csg-article-image-og.jpg?resize=150,150 150w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/csg-article-image-og.jpg?resize=300,169 300w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/csg-article-image-og.jpg?resize=768,432 768w,https://wp.sfdcdigital.com/en-us/wp-content/uploads/sites/4/2024/06/csg-article-image-og.jpg?resize=1024,576 1024w" height="auto" width="auto"/> </a> </div> <div class="card__content__wrapper"> <div class="card__copy__wrapper"> <span class="badge blue95 pl-12 pr-12">Article</span> <h3 class="card__headline mb-16" style=" "> <a href="https://www.salesforce.com/commerce/b2c-ecommerce/ " data-link-text="B2C Ecommerce: Definition, Types, and Successful Examples " data-link-url="https://www.salesforce.com/commerce/b2c-ecommerce/ " data-link-type="header" target="_self"> B2C Ecommerce: Definition, Types, and Successful Examples </a> </h3> </div> <div class="cta_container flex flex--center"> <pbc-button class="cta_button__wrapper" data-link-text="Read the article " data-link-url="https://www.salesforce.com/commerce/b2c-ecommerce/ " data-link-type="primary cta" > <a class="cta_button" data-size="" data-variant="cardText" data-stacking="wideM" aria-label="Read the article : B2C Ecommerce: Definition, Types, and Successful Examples" href="https://www.salesforce.com/commerce/b2c-ecommerce/ " target="_self" rel="noopener" > Read the article </a> </pbc-button> </div> </div> </div> </article> </div> <div class="nup_cta" data-module-name="More Resources" 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<section id="1736970077491_t7a" class="relative faq--blade" > <div class="container container--min-spacing-bottom container--min-spacing-top"> <article class="grid grid_main theme--light_gradient" data-module-track-impressions="false" data-module-id="1736970077491_t7a" data-module-name="B2C Commerce FAQ " data-module-position="1" data-module-type="headline"> <header class="faq__blade-heading "> <h2 class="headline" style=" "> B2C Commerce FAQ </h2> </header> <div class="faq--tabs"> <div class="one-tab" > <div id="tab-1-1736970077491_t7a" > <div class="pbc_accordion"> <div class="accordion__item accordion__item-1 selected " data-module-id="1736970077695_e2a" data-module-name="What is Salesforce's B2C ecommerce solution? " data-module-position="1" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="true" aria-controls="rel1736970077491_t7a-11" class="accordion__trigger" id="accordion1736970077491_t7a-11" aria-label="What is Salesforce's B2C ecommerce solution? "> <span class="accordion__title relative"> What is Salesforce's B2C ecommerce solution? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1736970077491_t7a-11" id="rel1736970077491_t7a-11"> <div class="accordion__description"> <p>Salesforce B2C Commerce is the leading cloud-based ecommerce platform that allows businesses to create and manage their online stores. Used by thousands of retailers around the world, B2C Commerce is designed to provide a flexible, scalable, and customizable platform that can meet the needs of businesses of all sizes. It's the only ecommerce platform that has Agentforce, a complete AI system built in and natively connected to Salesforce, the #1 AI CRM and Digital Labor platform.</p> </div> </section> </div> <div class="accordion__item accordion__item-2 " data-module-id="1736970350524_10vn" data-module-name="What are key features of B2C ecommerce software? " data-module-position="2" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1736970077491_t7a-12" class="accordion__trigger" id="accordion1736970077491_t7a-12" aria-label="What are key features of B2C ecommerce software? "> <span class="accordion__title relative"> What are key features of B2C ecommerce software? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1736970077491_t7a-12" id="rel1736970077491_t7a-12"> <div class="accordion__description"> <p>With B2C Commerce, businesses can build, manage, and customize their online store. Offering flexible deployment options, users can create storefronts with templates, a composable architecture, or take a hybrid approach. B2C Commerce offers Business Manager, complete with all the necessary tools for merchants including catalog and category management, inventory, product, price books, customer management, campaign and promotion creation, social integrations, and more. B2C Commerce also offers a full suite of predictive and generative AI capabilties, AI-powered dashboards and analytics, and Agentforce.</p> </div> </section> </div> <div class="accordion__item accordion__item-3 " data-module-id="1736970454820_sos" data-module-name="How can a B2C commerce platform help my business? " data-module-position="3" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1736970077491_t7a-13" class="accordion__trigger" id="accordion1736970077491_t7a-13" aria-label="How can a B2C commerce platform help my business? "> <span class="accordion__title relative"> How can a B2C commerce platform help my business? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1736970077491_t7a-13" id="rel1736970077491_t7a-13"> <div class="accordion__description"> <p>Whether you're looking to grow your existing ecommerce business or expand into new markets, a B2C ecommerce platform can significantly enhance your business by providing a seamless customer experience across all sales channels. Increase revenue by providing a personalized shopping experience for every customer and gain valuable insights into your business and customers through analytics. On average, Salesforce B2C Commerce customers see +29% revenue growth by harnessing the ability to create engaging, efficient, and secure shopping experiences.</p> </div> </section> </div> <div class="accordion__item accordion__item-4 " data-module-id="1736970488800_13t0" data-module-name="How can I choose the best B2C solution for my business? " data-module-position="4" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1736970077491_t7a-14" class="accordion__trigger" id="accordion1736970077491_t7a-14" aria-label="How can I choose the best B2C solution for my business? "> <span class="accordion__title relative"> How can I choose the best B2C solution for my business? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1736970077491_t7a-14" id="rel1736970077491_t7a-14"> <div class="accordion__description"> <p>There are many factors to consider when choosing the best B2C solution for your business. Start by clearly defining your business goals and understanding your target audience's preferences. Ensure your selected platform can handle growth, and evaluate its integration capabilities with existing systems. Robust security and compliance is a must; you'll need features to maintain a secure storefront in every jurisdiction. Also consider the total cost of ownership and potential ROI — your platform should help you grow your business. Take a look at what platform similar businesses are using as well as their results. By carefully weighing these aspects, you can find a B2C solution that aligns with your business needs and goals.</p> </div> </section> </div> <div class="accordion__item accordion__item-5 " data-module-id="1736970497372_1bit" data-module-name="What is the best B2C Commerce platform? " data-module-position="5" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1736970077491_t7a-15" class="accordion__trigger" id="accordion1736970077491_t7a-15" aria-label="What is the best B2C Commerce platform? "> <span class="accordion__title relative"> What is the best B2C Commerce platform? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1736970077491_t7a-15" id="rel1736970077491_t7a-15"> <div class="accordion__description"> <p>Salesforce B2C Commerce stands out as the best B2C platform due to its advanced personalization, in-depth analytics, seamless integration with multiple data sources, and cutting-edge AI and autonomous agents. Its highly scalable and secure environment makes it ideal for businesses looking to grow and enhance customer engagement. Extensive customization options, strong SEO capabilities, and merchandising and admin tools ensure a tailored shopping experience for customers. Salesforce B2C Commerce has been a Leader in the Gartner Magic Quadrant for nine years in a row, standing out for its agility and globalization capabilities. With reliable customer support and a comprehensive suite of tools to manage complex operations, B2C Commerce is a top choice for businesses of all sizes.</p> </div> </section> </div> <div class="accordion__item accordion__item-6 " data-module-id="1736970513684_3ib" data-module-name="What AI capabilities are offered by Salesforce's B2C Commerce Platform? " data-module-position="6" data-module-type="accordion" data-module-track-impressions="true" data-module-track-clicks="true" > <h3 class="accordion__heading"> <button type="button" aria-expanded="false" aria-controls="rel1736970077491_t7a-16" class="accordion__trigger" id="accordion1736970077491_t7a-16" aria-label="What AI capabilities are offered by Salesforce's B2C Commerce Platform? "> <span class="accordion__title relative"> What AI capabilities are offered by Salesforce's B2C Commerce Platform? <span class="accordion__icon-wrapper accordion__icon-wrapper--plus ml-32 mobile-ml-20"> <svg xmlns="http://www.w3.org/2000/svg" width="13.54" height="13.54" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--plus" viewBox="0 0 22 22"><path d="M13 12.5h8.25c.4 0 .75-.35.75-.75v-1.5c0-.4-.35-.75-.75-.75H13c-.3 0-.5-.2-.5-.5V.75c0-.4-.35-.75-.75-.75h-1.5c-.4 0-.75.35-.75.75V9c0 .3-.2.5-.5.5H.75c-.4 0-.75.35-.75.75v1.5c0 .4.35.75.75.75H9c.3 0 .5.2.5.5v8.25c0 .4.35.75.75.75h1.5c.4 0 .75-.35.75-.75V13c0-.3.2-.5.5-.5Z" class="icon__plus" clip-rule="evenodd"/></svg> <svg xmlns="http://www.w3.org/2000/svg" width="14.77" height="1.85" fill="none" aria-hidden="true" class="accordion__icon accordion__icon--minus" viewBox="0 0 24 3"><path d="M24 2.25c0 .4-.35.75-.75.75H.75C.35 3 0 2.65 0 2.25V.75C0 .35.35 0 .75 0h22.5c.4 0 .75.35.75.75v1.5Z" class="icon__minus" clip-rule="evenodd"/></svg> </span> </span> </button> </h3> <section class="accordion__panel" role="region" aria-labelledby="accordion1736970077491_t7a-16" id="rel1736970077491_t7a-16"> <div class="accordion__description"> <p>Salesforce B2C Commerce offers a full suite of AI capabilities, including predictive and generative, as well as autonomous agents. Salesforce's leadership in AI means that B2C Commerce has embedded features like search recommendations, product recommendations, predictive sorting, and next-best action — all powered by Einstein. Merchandisers can work more efficiently than ever. With Data Cloud for Commerce, merchandisers can harmonize data from multiple sources (like marketing, service, and commerce) to build a unique customer profile for every customer. Based on this data, they can strategically activate campaigns and promotions. And with Agentforce, the agentic layer of the Salesforce platform, it's easy to deploy agents that intelligently assist shoppers and boost revenue.</p> </div> </section> </div> </div> </div> </div> </div> </article> </div> </section> </div> </main> <hgf-footer home-href=us origin=https://wp.sfdcdigital.com/en-us/wp-json></hgf-footer> <div class="sf-call"> <div class="call-btn-wrapper"> <a class="btn" href="tel:18006649073" aria-label="Call Us"></a> </div> </div> <script type="text/javascript"> window.document.dispatchEvent( new CustomEvent('www_track', { detail: { event: 'custEv_pageDataAvailable', templateName: 'Open Template', templateId: 'open-template', taxonomy: JSON.parse('{"pageTagsManual":[{"tagName":"Company Types:B2C","tagUuid":"1b7fd803-19f0-4b32-8f3f-7e6b340bee22","uuid":"db172858-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Topics:B2C Commerce|Customer Experience|Digital Transformation|Ecommerce","tagUuid":"d46de564-3880-45b9-8dfd-05ed99a3df9c|6d5e4f73-3cf4-4294-a68b-533975b34f05|d0c21c93-eee0-4358-ad19-225d302fa229|8610f690-d8d3-40b8-8c39-e23df245a32d","uuid":"db1727ae-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Products:B2C Commerce (Products)","tagUuid":"b8dc59de-5c3e-486e-a48b-12b89aa29a46","uuid":"db1727a8-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Content Audiences:Commerce (Department)","tagUuid":"6e4f0ae8-be9b-4fca-86fe-ef151e597809","uuid":"db17278a-2c68-11b2-80f8-000d3a4fec0d"},{"tagName":"Industries:Retail","tagUuid":"fa89f966-7524-4d62-888e-9f6dd7810d71","uuid":"db172792-2c68-11b2-80f8-000d3a4fec0d"}],"pageTagsAuto":[]}'), experiment: { 'optimizelyExp': '', 'optimizelyVar': '', }, }, }) ); </script> <script type="module" src="https://a.sfdcstatic.com/digital/xsf/components/v1-stable/navs.js"></script> <script type="module" src="https://a.sfdcstatic.com/digital/@sfdc-www-emu/page-builder-miaw-ui/v1-stable/page-builder-miaw-ui.js"></script> <page-builder-miaw-ui org-id="00D000000000062" deployment-dev-name="page_builder_miaw_ui" messaging-url="https://org62.my.salesforce-scrt.com" /> <link rel="stylesheet" type="text/css" href="/lHQ-rfKg/gPekyjL/euxSS16/VT/mQ3O/axAYEwE/fFlLW31F/XFRY"><script src="/lHQ-rfKg/gPekyjL/euxSS16/VT/mQ3O/axAYEwE/cFgWDTwo/Vgoq" async defer></script><div id="sec-overlay" style="display:none;"><div id="sec-container"></div></div></body></html>

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