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interaction" analytics-data-component="nav|link" analytics-data-description="旅遊指南|新西蘭|基督城">基督城</a></li></ul></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="https://book.qantas.com/zhtw/qf-booking/dyn/air/tripflow.redirect?affinityFlow=true&USER_LANG=TW&USER_LOCALE=TW_TW" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="旅遊指南|我能去哪裡?"><span>我能去哪裡?</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="旅遊指南|我能去哪裡?" class="DescriptionText__intro_ERMwle7p"><p>你可以使用現金或澳航積分輕鬆在我們的互動地圖上計劃下一趟旅程。</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/hk/zh_TW/travel-inspiration.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="旅遊指南|旅行靈感"><span>旅行靈感</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="旅遊指南|旅行靈感" class="DescriptionText__intro_ERMwle7p"><p>我們為你推薦澳洲及世界各地最讓人嚮往的旅遊目的地，以豐富你的願望清單。</p> </div></li></ul></div></li><li class="NavigationBar__primaryMenuItem_hrYQ3Q-Q"><a tabindex="0" href="/hk/zh_TW/flight-deals.html" aria-expanded="false" aria-haspopup="true" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="機票優惠"><span>機票優惠</span><div class="NavigationBar__navigation_arrow_PhqH2WjR style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div class="NavigationBar__primaryNavigationSubMenu_5KDPW2By"><ul id="機票優惠_subMenu" aria-label="機票優惠 Submenu" class="NavigationBar__primaryNavigationLevel2List_C-5dc1wa"><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/hk/zh_TW/flight-deals.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="機票優惠|所有機票優惠"><span>所有機票優惠</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="機票優惠|所有機票優惠" class="DescriptionText__intro_ERMwle7p"><p>尋找橫跨眾多國際目的地的澳洲航空航班優惠。</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/hk/zh_TW/flight-deals/international.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="機票優惠|國際航班"><span>國際航班</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><ul class="NavigationBar__primaryNavigationItem_level_3_pBWflefT"><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="https://www.qantas.com/hk/zh_TW/flight-deals.html/any/au/economy/all/lowest" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="機票優惠|國際航班|前往澳洲的航班">前往澳洲的航班</a></li><li><a class="NavigationBar__primaryNavigationItem_level_3_pBWflefT" href="https://www.qantas.com/hk/zh_TW/flight-deals.html/any/sp/economy/all/lowest" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="機票優惠|國際航班|前往南太平洋的航班">前往南太平洋的航班</a></li></ul></li></ul></div></li><li class="NavigationBar__primaryMenuItem_hrYQ3Q-Q"><a tabindex="0" href="/hk/zh_TW/qantas-experience.html" aria-expanded="false" aria-haspopup="true" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="計劃行程"><span>計劃行程</span><div class="NavigationBar__navigation_arrow_PhqH2WjR style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div class="NavigationBar__primaryNavigationSubMenu_5KDPW2By"><ul id="計劃行程_subMenu" aria-label="計劃行程 Submenu" class="NavigationBar__primaryNavigationLevel2List_C-5dc1wa"><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/hk/zh_TW/qantas-experience/travel-classes.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="計劃行程|客艙級別"><span>客艙級別</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="計劃行程|客艙級別" class="DescriptionText__intro_ERMwle7p"><p>進一步了解我們屢獲殊榮的<a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="計劃行程|客艙級別" href="/hk/zh_TW/qantas-experience/travel-classes/first.html">頭等艙</a>和國際航班<a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="計劃行程|客艙級別" href="/hk/zh_TW/qantas-experience/travel-classes/business.html">商務艙</a>，以及更多澳洲航空艙等。</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/hk/zh_TW/qantas-experience/onboard.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="計劃行程|機上"><span>機上</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="計劃行程|機上" class="DescriptionText__intro_ERMwle7p"><p>了解更多機上提供的服務，包括優質餐膳、機上娛樂、通訊和座位表資訊。</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/hk/zh_TW/qantas-experience/why-qantas.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="計劃行程|為何選乘澳洲航空？"><span>為何選乘澳洲航空？</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="計劃行程|為何選乘澳洲航空？" class="DescriptionText__intro_ERMwle7p"><p>當你乘搭我們的航班時，可享用票價所包括的餐膳或茶點、娛樂和行李限額，選乘澳洲航空的理由實在多不勝數。</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/hk/zh_TW/qantas-experience/network-and-partner-airlines.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="計劃行程|体验澳洲航空的与众不同之处"><span>体验澳洲航空的与众不同之处</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="計劃行程|体验澳洲航空的与众不同之处" class="DescriptionText__intro_ERMwle7p"><p>探索我們的<a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="計劃行程|体验澳洲航空的与众不同之处" href="/hk/zh_TW/qantas-experience/australian-domestic-flight-network.html">澳洲境內</a>和<a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="計劃行程|体验澳洲航空的与众不同之处" href="/hk/zh_TW/qantas-experience/international-flight-network.html">國際</a>航班網絡、夥伴航空公司和<a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="計劃行程|体验澳洲航空的与众不同之处" href="/hk/zh_TW/qantas-experience/network-and-partner-airlines/oneworld.html">「寰宇一家」</a>。</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/hk/zh_TW/qantas-experience/timetables.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="計劃行程|時間表"><span>時間表</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="計劃行程|時間表" class="DescriptionText__intro_ERMwle7p"><p>查看澳洲航空、QantasLink、捷星和其他夥伴航空公司未來 353 天的航班時間表資訊。</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/hk/zh_TW/travel-info/email-subscription.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="計劃行程|電子郵件訂閱"><span>電子郵件訂閱</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="計劃行程|電子郵件訂閱" class="DescriptionText__intro_ERMwle7p"><p>從電郵直接獲取最新的機票優惠訊息。<a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="計劃行程|電子郵件訂閱" href="/hk/zh_TW/travel-info/email-subscription.html" title="電子郵件訂閱">立即登記訂閱</a>。</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/hk/zh_TW/qantas-experience/qantas-passenger-perks.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="計劃行程|澳航旅客專享禮遇"><span>澳航旅客專享禮遇</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="計劃行程|澳航旅客專享禮遇" class="DescriptionText__intro_ERMwle7p"><p>搭乘澳洲航空飛往澳洲，探索地道體驗，解鎖獨家優惠。</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" 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class="NavigationBar__navigation_arrow_PhqH2WjR style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div class="NavigationBar__primaryNavigationSubMenu_5KDPW2By"><ul id="預訂_subMenu" aria-label="預訂 Submenu" class="NavigationBar__primaryNavigationLevel2List_C-5dc1wa"><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/hk/zh_TW/book-a-trip/flights.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="預訂|航班"><span>航班</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="預訂|航班" class="DescriptionText__intro_ERMwle7p"><p>預訂 <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="預訂|航班" href="/hk/zh_TW/book-a-trip/flights.html">航班</a>，多<a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="預訂|航班" href="/hk/zh_TW/book-a-trip/flights/multi-city.html">個城市/中途停留或</a>環球旅程，或使用我們的 <a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="預訂|航班" href="https://book.qantas.com/zhtw/qf-booking/dyn/air/tripflow.redirect?affinityFlow=true&USER_LANG=TW&USER_LOCALE=TW_TW">互動地圖搜尋</a> 。</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/hk/zh_TW/manage-booking.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="預訂|管理您的預訂"><span>管理您的預訂</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="預訂|管理您的預訂" class="DescriptionText__intro_ERMwle7p"><p>使用你的預訂編號登入，即時選擇座位、更改航班、申請升艙、網上預辦登機等。</p> </div></li></ul></div></li><li class="NavigationBar__primaryMenuItem_hrYQ3Q-Q"><a tabindex="0" href="/hk/zh_TW/travel-info.html" aria-expanded="false" aria-haspopup="true" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="旅遊須知"><span>旅遊須知</span><div class="NavigationBar__navigation_arrow_PhqH2WjR style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div class="NavigationBar__primaryNavigationSubMenu_5KDPW2By"><ul id="旅遊須知_subMenu" aria-label="旅遊須知 Submenu" class="NavigationBar__primaryNavigationLevel2List_C-5dc1wa"><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/hk/zh_TW/travel-info/travel-updates.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="旅遊須知|旅程更新"><span>旅程更新</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="旅遊須知|旅程更新" class="DescriptionText__intro_ERMwle7p"><p>追蹤有關極端天氣或其他可能影響你所乘航班的主要問題的更新資料。</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/hk/zh_TW/travel-info/flight-status.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="旅遊須知|航班狀況"><span>航班狀況</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" 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href="/hk/zh_TW/manage-booking/credit-vouchers.html">兌換飛行積分</a>、請求升艙、辦理登機手續等。</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/hk/zh_TW/travel-info/seat-selection.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="旅遊須知|座位選擇"><span>座位選擇</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="旅遊須知|座位選擇" class="DescriptionText__intro_ERMwle7p"><p>購買額外腿部空間座位，選擇你所乘航班的座位，並查看緊急出口座位安排要求。</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/hk/zh_TW/travel-info/baggage.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="旅遊須知|行李"><span>行李</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="旅遊須知|行李" class="DescriptionText__intro_ERMwle7p"><p>查看<a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="旅遊須知|行李" href="/hk/zh_TW/travel-info/baggage/checked-baggage.html" title="托運行李">托運行李</a>、<a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="旅遊須知|行李" href="/hk/zh_TW/travel-info/baggage/carry-on-baggage.html" title="手提行李">手提行李</a>和<a analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="旅遊須知|行李" href="/hk/zh_TW/travel-info/baggage/additional-baggage.html" title="手提行李">額外行李</a>資料。 </p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/hk/zh_TW/travel-info/travel-advice.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="旅遊須知|旅遊建議"><span>旅遊建議</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 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analytics-data-component="nav|link" analytics-data-description="旅遊須知|特定需要" href="/hk/zh_TW/travel-info/specific-needs/mobility-assistance.html" title="行動不便人士協助">要求輪椅協助</a>。</p> </div></li><li class="NavigationBar__primaryNavigationLevel2ListItem_ENTHrK8l"><a class="NavigationBar__primaryNavigationItem_level_2_LB7Cqwg-" href="/hk/zh_TW/travel-info/children.html" analytics-data-type="site interaction" analytics-data-component="nav|link" analytics-data-description="旅遊須知|與小童同行"><span>與小童同行</span><div class="NavigationBar__navigation_arrow_PhqH2WjR NavigationBar__navigation_arrow_level_2_HMz53jfS style__arrowIconDefault_g4KzulIR"><div class=""><svg width="24" height="24" viewBox="0 0 24 24" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.7925 9L12 13.3266L16.2075 9L17.5 10.332L12 16L6.5 10.332L7.7925 9Z"></path></svg></div></div></a><div id="旅遊須知|與小童同行" class="DescriptionText__intro_ERMwle7p"><p>我們特設家庭專屬頁面，助你為重要旅程作好準備。</p> 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Heading__autoColor_Ea-EM3GE">行李服務</h1></div></div> </div> </div> <div class="cx25-text text--padding-small aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="399630b7-5ac0-30af-846a-50caa61a7469" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__intro-small_hpGbC6Vu RichText__autoColor_SOMKihjm"><p><span class="richtext__text richtext__text--large">當你乘搭我們的航班時，若行李出現延誤、損壞或遺失，應如何處理。</span></p></div></div></div> </div> </div> <div class="cx25-image aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="c170c1b9-6a58-34c8-a8ad-0eae5e8734f7" data-render-time="1" 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href="#claims-and-reimbursement">索償和賠償</a></li><li><a class="Link__anchorLink_rBKoE9E4 Link__anchorLinkArrowDown_98nLic8F Link__autoColour_xqCDf1co" href="#limitations-of-liability">責任限制</a></li></ul></nav></div></div> <script id="67531e0f-b120-3167-ac91-3b3346c110f9-props" type="application/json">{"styleSys":{},"resourceType":"aem-qantas-global/components/anchor-link/v1/anchor-link","jumpToLabel":"Jump to...","headingAsButtonLinkOverride":"","lastHeadingAsButton":false,"anchorLinksList":[{"id":"things-to-know","text":"行李須知"},{"id":"reporting-delayed-or-damaged-baggage","text":"申報行李延誤或損壞"},{"id":"time-limits","text":"申報行李延誤或損壞的時間限制"},{"id":"claims-and-reimbursement","text":"索償和賠償"},{"id":"limitations-of-liability","text":"責任限制"}]}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "67531e0f-b120-3167-ac91-3b3346c110f9", "resourceType": "aem-qantas-global/components/anchor-link/v1/anchor-link" }); </script> </div> <script src="/etc.clientlibs/aem-qantas-global/components/anchor-link/v1/anchor-link/clientlibs.min.ACSHASH5d0d7ba91412df25bb435859b330fb22.js" type="text/javascript"></script> </div> </div> </div> </div> <div class="layout-container responsivegrid padding--medium aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-b64c31d922" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="things-to-know"></div> <div class="anchor-section__heading"> <div> <div id="0dfdcf8e-c4b0-3d6c-9943-f3a3f659bcf1" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">行李須知</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="c749cf02-b23d-31ac-bf72-c34af3c3022f" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>我們盡力在你乘搭航班後安全歸還行李。如無法安全送達，以下資訊概述了乘搭我們的航班時行李延誤、遺失或損壞時的處理方法。</p> <p>有關行李延誤或損壞的事宜，聯絡對象視乎你最後乘搭的航空公司而定。</p> <p>如果乘搭前往目的地機場（或需要你領取託運行李的機場）的最後一班航班由以下航空公司營運：</p> <ul> <li>澳洲航空，我們可協助你申報行李延誤或損壞，並提供有關索償和賠償的資訊。</li> <li>其他航空公司，你需要直接聯絡相關航空公司以了解更多資訊，以及提交行李延誤或損壞報告。這包括由另一間航空公司營運的 QF 航班編號航班。<br /> </li> </ul> <p>如果旅程涉及多間航空公司，或你乘搭國際航班，你可能需要更長時間方能取回行李。影響因素包括航班時長、航班班次和各機場的海關程序。</p></div></div></div> </div> </div> </div> </div> </div> <div class="layout-container responsivegrid layout-styles--grey padding--medium aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-e316048c47" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="reporting-delayed-or-damaged-baggage"></div> <div class="anchor-section__heading"> <div> <div id="ef5b602e-c868-3462-8ddc-185b9b49e460" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">申報行李延誤或損壞</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="96199023-3a0c-34a5-949a-ce5d628e3ccb" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>如果你的託運行李或行動輔助裝置延誤或損壞，請選擇合適的選項，以了解如何申報。<br /> </p></div></div></div> </div> </div> <div class="cx25-tabs aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div id="tabs-4a2b7069b5" class="cmp-tabs cmp-tabs--default" data-cmp-is="tabs" data-placeholder-text="false"> <ul role="tablist" class="cmp-tabs__tablist tabs-alignment-left" aria-label="Reporting delayed and damaged baggage and mobility aids" aria-multiselectable="false"> <li class="cmp-tabs-list-item" role="presentation"> <a role="tab" id="delayed-baggage" class="cmp-tabs__tab cmp-tabs__tab--active" aria-controls="delayed-baggage-tabpanel" tabindex="0" data-cmp-hook-tabs="tab"> 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id="delayed-baggage-mobile" class="tablist-button"><span class="sprite-accessibility"></span>行李延誤</a> </div> <div class="tablist-item" role="presentation"> <a role="option" aria-controls="damaged-baggage-tabpanel" aria-selected="false" id="damaged-baggage-mobile" class="tablist-button"><span class="sprite-accessibility"></span>行李損壞</a> </div> <div class="tablist-item" role="presentation"> <a role="option" aria-controls="damaged-mobility-aids-tabpanel" aria-selected="false" id="damaged-mobility-aids-mobile" class="tablist-button"><span class="sprite-accessibility"></span>行動輔助裝置損壞</a> </div> </div> </div> <div id="delayed-baggage-tabpanel" role="tabpanel" aria-labelledby="delayed-baggage" tabindex="0" class="cmp-tabs__tabpanel cmp-tabs__tabpanel--active" data-cmp-hook-tabs="tabpanel"><div class="layout-container responsivegrid"> <div id="layout-container-8546362fb5" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="5f1ce582-f20f-3047-a154-eb0baf67d67c" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>如果你的託運行李或行動輔助裝置沒有安全送達，而我們尚未聯絡你，請盡快申報，以便我們開始追蹤你的行李。你可以透過以下方式申報行李延誤：</p> <ul> <li>使用我們的自助‭<a href="https://mybag.aero/baggage/#/pax/qantas/en-au/delayed/dcs/login">行李延誤網站‭</a>。請注意：如果你的目的地為新西蘭、日本、倫敦希斯路或班加羅爾，你亦將需要在你離開機場前，前往行李服務櫃位提交資料；</li> <li>如果你的航班有提供追蹤服務，請使用澳航應用程式的‭<a title="行李追蹤" href="/hk/en/travel-info/baggage/baggage-tracking.html">‬追蹤我的行李‭</a>‬功能，點擊「申報行李延誤」按鈕；</li> <li>直接前往機場的行李服務櫃位；或<br /> </li> <li>在澳洲境內致電 1300 306 980 聯絡我們，或在海外致電‭<a href="/hk/zh_TW/support/contact-us/baggage-services.html#baggage-services-contacts">當地機場‭</a>。</li> </ul> <p>請準備好你的預訂參考編號、乘客姓名和聯絡資料，以及行李的詳細描述和其他相關資料，以協助我們尋找和識別你的行李。</p> <p>我們將提供 10 個字元的延誤行李報告參考編號，你將需要保留該參考編號，以便查閱報告狀態並管理你的資料。</p> <p>我們將透過延誤行李網站為你提供最新消息，因此請務必更新你的聯絡資料和地點。</p></div></div></div> </div> </div> <div class="layout-container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-558f6d3ef6" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> </div> </div> </div> <div class="layout-container responsivegrid padding--none aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-0866605d5a" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-button ctalink-wrap--center ctalink--button aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="4a30d20c-caef-37b5-abc5-c40184a202d2" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="LinkWrapper-module__buttonWrap___2NYKA LinkWrapper-module__center___1PH42"><a class="LinkButton__link_HZ7LR5uR LinkButton__red_pCTmtRWN LinkButton__fixedWidthOnMobile_FZKTPtIi LinkButton__autoColour_zneoERVr" href="https://mybag.aero/baggage/#/pax/qantas/en-au/delayed/dcs/login" aria-label="Go to delayed bag reporting portal">申報行李延誤 (此表格僅提供英文版本)</a></div></div></div> </div> </div> <div class="cx25-button ctalink-wrap--center ctalink--shadow aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--6 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="1e6c5f97-32b6-3a77-a48b-2b82281b5bb5" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="LinkWrapper-module__buttonWrap___2NYKA LinkWrapper-module__center___1PH42"><a class="LinkButton__link_HZ7LR5uR LinkButton__transparent_abV9TZJy LinkButton__fixedWidthOnMobile_FZKTPtIi LinkButton__autoColour_zneoERVr" href="https://mybag.aero/baggage/#/pax/qantas/en-au/delayed/manage-bag" aria-label="Go to manage delayed bag report portal">管理行李延誤報告 (此表格僅提供英文版本)</a></div></div></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="damaged-baggage-tabpanel" role="tabpanel" aria-labelledby="damaged-baggage" tabindex="0" class="cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel"><div class="layout-container responsivegrid"> <div id="layout-container-8c9730bed2" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="ca4ee078-f7db-3e95-86d2-520720a3e113" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>若你的託運行李在送達時受損，請前往機場行李服務櫃位，在離開機場前提交損壞行李報告。我們的團隊將向你提供損壞行李報告參考編號。</p> <p>如你已經離開機場，你應盡快填妥我們的網上‭<a href="/hk/zh_TW/support/contact-us/customer-care-feedback-form.html">客戶服務表格‭</a>‬（選擇類別「行李 - 延誤和損壞」），以免錯過申報‭<a href="#time-limits">‬時限‭</a>‬。</p> <p>請務必保留損壞行李的行李標籤。為了評估你的索償，你需要提供有關損壞行李的所有相關資訊，包括附有行李標籤的損壞項目照片。</p></div></div></div> </div> </div> </div> </div> </div> </div> <div id="damaged-mobility-aids-tabpanel" role="tabpanel" aria-labelledby="damaged-mobility-aids" tabindex="0" class="cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel"><div class="layout-container responsivegrid"> <div id="layout-container-f2141898b1" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="9f5a594e-896e-3514-9aa8-8f9acb5aba24" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>如果你的託運行動輔助裝置在送達時受損，請直接前往機場的行李服務櫃位，以便我們的團隊協助你提交報告。我們將為你提供損壞行李報告參考編號，並將報告轉交予我們的客戶服務團隊，以進一步協助你。</p> <p>如你已經離開機場，你應盡快填妥我們的網上‭<a href="/hk/zh_TW/support/contact-us/customer-care-feedback-form.html">客戶服務表格</a>‬（選擇類別「行動輔助裝置損壞」），以免錯過申報‭<a href="#time-limits">‬時限‭</a>‬。請參閱‭<a href="/hk/zh_TW/travel-info/specific-needs/contact-us-about-specific-needs.html#damaged-mobility-equipment">行動輔助裝置損壞‭</a>，以了解填寫表格的詳細指引。</p> <p>請務必保留損壞物品的行李標籤。為了評估你的索償，你需要提供有關損壞物品的所有相關資訊，包括附有行李標籤的設備照片。</p></div></div></div> </div> </div> </div> </div> </div> </div> <script src="/etc.clientlibs/aem-qantas-global/components/tabs/v1/tabs/clientlibs/new.min.ACSHASHece3c27abd77f4345b33cf1822d5eb0e.js" type="text/javascript"></script> </div> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">返回頁首</a> </div> </div> </div> <div class="layout-container responsivegrid padding--medium aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-c00d8a2419" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="time-limits"></div> <div class="anchor-section__heading"> <div> <div id="e1106962-8d67-31df-9d8f-8d9b8bc1ec8c" data-render-time="1" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">申報行李延誤或損壞的時間限制</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-imagetext alignment--left aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="36746975-be5f-3a94-9232-a26f5bd4d9dd" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="IconAndText__iconAndText_bXarxHPt IconAndText__left_Gqs16WHF IconAndText__fullWidth_470fnv7x"><div><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm IconAndText__richText_RlUNRr5Z"><p>申報部分或全部託運行李的延誤、損壞或損毀有嚴格的時間限制。如果你的申報時間超過下表所載的時間限制，澳洲航空可能不承擔責任。 </p></div><div class="IconAndText__linksContainer_oFM-GwyM"></div></div></div></div></div> <script id="36746975-be5f-3a94-9232-a26f5bd4d9dd-props" type="application/json">{"hasRenditions":true,"linkItems":[],"styleSys":{"alignment--left":true},"resourceType":"aem-qantas-global/components/imagetext/v1/imagetext","titleType":"h3","isCampaignIdEnabled":"false","jcr:description":"<p>申報部分或全部託運行李的延誤、損壞或損毀有嚴格的時間限制。如果你的申報時間超過下表所載的時間限制，澳洲航空可能不承擔責任。 </p>\n","linkTarget":"_self","description":"<p>申報部分或全部託運行李的延誤、損壞或損毀有嚴格的時間限制。如果你的申報時間超過下表所載的時間限制，澳洲航空可能不承擔責任。 </p>","invalidImageMessage":"Please Select a Valid Image","title":null,"imageLinkURL":"","descriptionFromPage":"false","variation":"icon-text","tags":null,"isAuthor":false}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "36746975-be5f-3a94-9232-a26f5bd4d9dd", "resourceType": "aem-qantas-global/components/imagetext/v1/imagetext" }); </script> <script src="/etc.clientlibs/aem-qantas-global/components/imagetext/v1/imagetext/clientlibs.min.ACSHASHd2e666f61d27a171dfc4b0e28dc16aae.js" type="text/javascript"></script> </div> <div class="cx25-table aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="5f868ba4-a3d5-3c4d-9b32-67f596b9ceb0" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="TableWrapper-module__tableWrapper___2IVlA"><div class="Table__tableContainer_n6ZVVgXO"><div class="Table__tableWrapper_Z3vs3WD9 Table__freezeTopRow_Exh-szLK"><table width="100%" cellspacing="0" cellpadding="1" border="1"> <tbody> <tr> <th>行程類型</th> <th>行李延誤時限</th> <th>行李損壞時限</th> </tr> <tr> <td>澳洲國內航班（並無國際航段行程）</td> <td>21 天</td> <td>3 天</td> </tr> <tr> <td>國際航班（包括國內航段行程）</td> <td>21 天</td> <td>7 天</td> </tr> </tbody> </table></div></div><caption class="Table__caption_WxwB-Skh Table__hideCaption_L0yyOaOR">申報行李延誤或損壞的時間限制</caption></div></div></div> <script id="5f868ba4-a3d5-3c4d-9b32-67f596b9ceb0-props" type="application/json">{"styleSys":{},"resourceType":"aem-qantas-global/components/table/v1/table","freezeLeftColumn":"false","caption":"申報行李延誤或損壞的時間限制","freezeTopRow":"true","tableData":"<table width=\"100%\" cellspacing=\"0\" cellpadding=\"1\" border=\"1\"> \n <tbody> \n <tr> \n <th>行程類型</th> \n <th>行李延誤時限</th> \n <th>行李損壞時限</th> \n </tr> \n <tr> \n <td>澳洲國內航班（並無國際航段行程）</td> \n <td>21 天</td> \n <td>3 天</td> \n </tr> \n <tr> \n <td>國際航班（包括國內航段行程）</td> \n <td>21 天</td> \n <td>7 天</td> \n </tr> \n </tbody> \n</table>","showCaption":"false"}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "5f868ba4-a3d5-3c4d-9b32-67f596b9ceb0", "resourceType": "aem-qantas-global/components/table/v1/table" }); </script> <script src="/etc.clientlibs/aem-qantas-global/components/table/v1/table/clientlibs.min.ACSHASH178c703093f26be76a91ca8a60b10d87.js" type="text/javascript"></script> </div> </div> <div class="anchor-section__wrapper-backtolist"> <a class="anchor-section__anchor" href="#cmp-anchor-links">返回頁首</a> </div> </div> </div> <div class="layout-container responsivegrid layout-styles--grey padding--medium aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-d2f748a9d5" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle" id="claims-and-reimbursement"></div> <div class="anchor-section__heading"> <div> <div id="67ab3adc-dff9-3347-b573-f2b3a828ce1a" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h2 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">索償和賠償</h2></div></div> </div> </div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> </div> <div class="layout-container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-693f77fd03" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-imagetext layout--card aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="36dffed3-5f66-33a0-98ad-440fcff0b8a3" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="ArticleCard__articleCard_nthVElQ2 ArticleCard__left_o4U3qRDn ArticleCard__card_AfuM2BQq"><div class="ArticleCard__content_UL1E0Jj7 ArticleCard__fullWidth_YgVZcIX3"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY ArticleCard__heading_cX2RjMCe">行李延誤 - 你抵達後的 21 天內</h3><div class="RichText__richText_HJUAzubI ArticleCard__richText_r8jPahJg"><p>尚未送達的行李會被視為延誤最多 21 天。</p> <p>如你並非在當地居住，你可能符合資格報銷你在等候行李歸還期間所購買的任何必需品（例如梳洗用品、手機充電器）。請務必保留你希望報銷的必需品的收據。</p></div></div></div></div></div> <script id="36dffed3-5f66-33a0-98ad-440fcff0b8a3-props" type="application/json">{"hasRenditions":true,"linkItems":[],"styleSys":{"layout--card":true},"resourceType":"aem-qantas-global/components/imagetext/v1/imagetext","titleType":"h3","isCampaignIdEnabled":"false","jcr:description":"<p>尚未送達的行李會被視為延誤最多 21 天。</p>\n<p>如你並非在當地居住，你可能符合資格報銷你在等候行李歸還期間所購買的任何必需品（例如梳洗用品、手機充電器）。請務必保留你希望報銷的必需品的收據。</p>\n","linkTarget":"_self","description":"<p>尚未送達的行李會被視為延誤最多 21 天。</p> \n<p>如你並非在當地居住，你可能符合資格報銷你在等候行李歸還期間所購買的任何必需品（例如梳洗用品、手機充電器）。請務必保留你希望報銷的必需品的收據。</p>","invalidImageMessage":"Please Select a Valid Image","title":"行李延誤 - 你抵達後的 21 天內","imageLinkURL":"","descriptionFromPage":"false","variation":"article","tags":null,"isAuthor":false}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "36dffed3-5f66-33a0-98ad-440fcff0b8a3", "resourceType": "aem-qantas-global/components/imagetext/v1/imagetext" }); </script> </div> <div class="cx25-imagetext layout--card aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="f1087275-5568-391c-bf7b-3c37ac06fcaa" data-render-time="1" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="ArticleCard__articleCard_nthVElQ2 ArticleCard__left_o4U3qRDn ArticleCard__card_AfuM2BQq"><div class="ArticleCard__content_UL1E0Jj7 ArticleCard__fullWidth_YgVZcIX3"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY ArticleCard__heading_cX2RjMCe">遺失行李 - 你抵達後的第 22 天起</h3><div class="RichText__richText_HJUAzubI ArticleCard__richText_r8jPahJg"><p>如果我們未能在 21 天內找回你的行李，你或可就遺失行李索償。</p> <p>根據延誤的影響和你前往的地點（澳洲境內或國際航點），我們將評估你的索償並確定賠償金額。</p> <p>如果你之前在行李延誤期間曾報銷必需品支出，你將需要就遺失行李再次報銷。就必需品報銷的金額將從最終賠償中扣除。</p></div></div></div></div></div> <script id="f1087275-5568-391c-bf7b-3c37ac06fcaa-props" type="application/json">{"hasRenditions":true,"linkItems":[],"styleSys":{"layout--card":true},"resourceType":"aem-qantas-global/components/imagetext/v1/imagetext","titleType":"h3","isCampaignIdEnabled":"false","jcr:description":"<p>如果我們未能在 21 天內找回你的行李，你或可就遺失行李索償。</p>\n<p>根據延誤的影響和你前往的地點（澳洲境內或國際航點），我們將評估你的索償並確定賠償金額。</p>\n<p>如果你之前在行李延誤期間曾報銷必需品支出，你將需要就遺失行李再次報銷。就必需品報銷的金額將從最終賠償中扣除。</p>\n","linkTarget":"_self","description":"<p>如果我們未能在 21 天內找回你的行李，你或可就遺失行李索償。</p> \n<p>根據延誤的影響和你前往的地點（澳洲境內或國際航點），我們將評估你的索償並確定賠償金額。</p> \n<p>如果你之前在行李延誤期間曾報銷必需品支出，你將需要就遺失行李再次報銷。就必需品報銷的金額將從最終賠償中扣除。</p>","invalidImageMessage":"Please Select a Valid Image","title":"遺失行李 - 你抵達後的第 22 天起","imageLinkURL":"","descriptionFromPage":"false","variation":"article","tags":null,"isAuthor":false}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "f1087275-5568-391c-bf7b-3c37ac06fcaa", "resourceType": "aem-qantas-global/components/imagetext/v1/imagetext" }); </script> </div> <div class="cx25-imagetext layout--card aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="4ce176f3-b476-3221-8c4a-4a3cd4d49879" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="ArticleCard__articleCard_nthVElQ2 ArticleCard__left_o4U3qRDn ArticleCard__card_AfuM2BQq"><div class="ArticleCard__content_UL1E0Jj7 ArticleCard__fullWidth_YgVZcIX3"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY ArticleCard__heading_cX2RjMCe">行李及輔助行動器材損壞</h3><div class="RichText__richText_HJUAzubI ArticleCard__richText_r8jPahJg"><p>如你符合報銷資格，我們可酌情選擇支付更換或維修損壞項目的費用。或者，我們可能會向你提供金錢補償。  </p></div></div></div></div></div> <script id="4ce176f3-b476-3221-8c4a-4a3cd4d49879-props" type="application/json">{"hasRenditions":true,"linkItems":[],"styleSys":{"layout--card":true},"resourceType":"aem-qantas-global/components/imagetext/v1/imagetext","titleType":"h3","isCampaignIdEnabled":"false","jcr:description":"<p>如你符合報銷資格，我們可酌情選擇支付更換或維修損壞項目的費用。或者，我們可能會向你提供金錢補償。  </p>\n","linkTarget":"_self","description":"<p>如你符合報銷資格，我們可酌情選擇支付更換或維修損壞項目的費用。或者，我們可能會向你提供金錢補償。  </p>","invalidImageMessage":"Please Select a Valid Image","title":"行李及輔助行動器材損壞","imageLinkURL":"","descriptionFromPage":"false","variation":"article","tags":null,"isAuthor":false}</script> <script> if (window.callbacks === undefined) { window.callbacks = []; } callbacks.push({ "uuid": "4ce176f3-b476-3221-8c4a-4a3cd4d49879", "resourceType": "aem-qantas-global/components/imagetext/v1/imagetext" }); </script> </div> </div> </div> </div> <div class="cx25-heading heading aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="22672f8e-a16b-39a5-b017-8ad81996ae5c" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><h3 class="Heading__heading_MtpMUmRi Heading__left_OskmHOJY Heading__autoColor_Ea-EM3GE">如何提出報銷</h3></div></div> </div> </div> <div class="cx25-text richtext aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="d8afff2f-341e-329e-8676-8f3aa9eb02ba" data-render-time="0" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm"><p>在你報銷因行李延誤而衍生的必需品支出，或報銷遺失或損壞行李的費用時，你需要先在限時內向我們<a href="#reporting-delayed-or-damaged-baggage">申報行李延誤或遺失</a>。</p></div></div></div> </div> </div> <div class="layout-container responsivegrid aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"> <div id="layout-container-38a5234d8c" class="cmp-container content-view"> <div class="anchor-section__container-hashtitle"></div> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 aem-Grid--phone--12 "> <div class="cx25-step aem-GridColumn--default--none aem-GridColumn--phone--none aem-GridColumn--phone--12 aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--phone--0 aem-GridColumn--offset--default--0"><div> <div id="1d88f94c-790d-3e97-aa03-e0d0d3058b18" data-render-time="2" data-render-engine="gvm"><div class="withContainer-module__container___3SuWJ"><div class="StepWrapper-module__stepWrapper___t2ghz"><div class="Steps__steps_-kSK-Vz6"><div class="Steps__item_BXufk4ct" tabindex="-1"><div class="Steps__imageWrapper_igZohAHI Steps__whiteCircle_HebV1mDf"><picture><img class="Image__image_UKHr-BgM" src="/content/dam/qantas/icons/icon-clipboard-with-ticks.svg" alt=""/></picture></div><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm Steps__text_H79WnaCg"><strong>提出索償</strong><p>使用我們的網上<a href="/hk/zh_TW/support/contact-us/customer-care-feedback-form.html">客戶服務表格</a>，並輸入你的聯絡資料和預訂資料。</p></div><div class="Steps__arrow_Is-1A1vA style__arrowIcon_aBWExZ-j"><div class=""><svg width="24" height="24" viewBox="0 0 20 20" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M16.4286 5.83337L17.5 7.02385L10 14.1667L2.5 7.02385L3.57143 5.83337L10 11.7858L16.4286 5.83337Z" fill="#323232"></path></svg></div></div></div><div class="Steps__item_BXufk4ct" tabindex="-1"><div class="Steps__imageWrapper_igZohAHI Steps__whiteCircle_HebV1mDf"><picture><img class="Image__image_UKHr-BgM" src="/content/dam/qantas/icons/icon-search.svg" alt=""/></picture></div><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm Steps__text_H79WnaCg"><strong>選擇你的類別</strong><p>選擇「行李 - 損壞和延誤」、「行動輔助裝置損壞」或「費用報銷」。</p></div><div class="Steps__arrow_Is-1A1vA style__arrowIcon_aBWExZ-j"><div class=""><svg width="24" height="24" viewBox="0 0 20 20" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M16.4286 5.83337L17.5 7.02385L10 14.1667L2.5 7.02385L3.57143 5.83337L10 11.7858L16.4286 5.83337Z" fill="#323232"></path></svg></div></div></div><div class="Steps__item_BXufk4ct" tabindex="-1"><div class="Steps__imageWrapper_igZohAHI Steps__whiteCircle_HebV1mDf"><picture><img class="Image__image_UKHr-BgM" src="/content/dam/qantas/icons/dangerous-goods/ic-dg-baggage.svg" alt=""/></picture></div><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm Steps__text_H79WnaCg"><strong>新增索償資料</strong><p>包括你的延誤／損壞報告參考編號、航班資訊、收據／標籤和照片。</p></div><div class="Steps__arrow_Is-1A1vA style__arrowIcon_aBWExZ-j"><div class=""><svg width="24" height="24" viewBox="0 0 20 20" fill="#323232" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M16.4286 5.83337L17.5 7.02385L10 14.1667L2.5 7.02385L3.57143 5.83337L10 11.7858L16.4286 5.83337Z" fill="#323232"></path></svg></div></div></div><div class="Steps__item_BXufk4ct" tabindex="-1"><div class="Steps__imageWrapper_igZohAHI Steps__whiteCircle_HebV1mDf"><picture><img class="Image__image_UKHr-BgM" src="/content/dam/qantas/icons/icon-email.svg" alt=""/></picture></div><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm Steps__text_H79WnaCg"><strong>評估</strong><p>我們的團隊將評估索償，並通知你相關結果。 </p></div></div></div></div></div></div> <script id="1d88f94c-790d-3e97-aa03-e0d0d3058b18-props" 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1x,/content/dam/qantas/sales-news/salesforce-email-assets/icons/lightbulb-icon.png/jcr:content/renditions/icon.retina.png 2x" width="56" height="56"/><img class="Image__image_UKHr-BgM IconAndText__image_x0IWgTck" src="/content/dam/qantas/sales-news/salesforce-email-assets/icons/lightbulb-icon.png/_jcr_content/renditions/icon.nonretina.png" srcset="/content/dam/qantas/sales-news/salesforce-email-assets/icons/lightbulb-icon.png/jcr:content/renditions/icon.nonretina.png 1x,/content/dam/qantas/sales-news/salesforce-email-assets/icons/lightbulb-icon.png/jcr:content/renditions/icon.retina.png 2x" alt="" width="56" height="56" loading="lazy"/></picture><div><div class="RichText__richText_HJUAzubI RichText__autoColor_SOMKihjm IconAndText__richText_RlUNRr5Z"><p>如果你已就旅程購買旅遊保險，我們建議你查閱保單詳情和產品披露聲明，以了解你享有的權利和託運行李保險索償的時間表。許多旅遊保險公司會要求你先向澳洲航空提出索償，然後才向你的保單提出索償，並可能要求你向他們提供相關文件。</p></div><div class="IconAndText__linksContainer_oFM-GwyM"></div></div></div><script 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