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About the Quitline (13 7848) | Quit
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</ul> </li> </ul> </div> </div> </nav> <main class="l-page " id="main-content"> <div class="c-scroll-down" data-js="scroll-down-button"> <span class="c-icon" > <svg role="img" title="icon-arrow-down" width="32" height="32" focusable="false" > <use xlink:href="#icon-arrow-down"></use> <g></g> </svg> </span> </div> <div class="l-page__header" > <div class="o-container--fluid-bordered"> <div class="c-header c-header--basic"> <div class="c-header__wrap"> <div class="c-header-content c-header-content--text "> <div class="o-container--base"> <div class="c-row"> <div class="c-header-content__body"> <nav aria-label="You are here:" role="navigation" class="c-breadcrumb "> <ol class="c-breadcrumb__list"> <li class="c-breadcrumb__item"><a href="/">Home</a></li> <li class="c-breadcrumb__item active" aria-current="page">About the Quitline (13 7848)</li> </ol> </nav> <h1>About the Quitline (13 7848)</h1> </div> </div> </div> </div> </div> </div> </div> </div> <div class="l-page__content" > <div class="l-grouped-blocks"> <div class="l-grouped-blocks__group t-block-bg--none "> <div class="l-grouped-blocks__inner"> <section class="block is-text"> <div class="o-container--base"> <div class="c-row"> <div class="col-12 col-md-8 offset-md-1"> <div class="c-text c-text--left"><h4>Quitline (13 7848) is a confidential, evidence-based telephone counselling service.</h4></div> </div> </div> </div> </section> <section class="block is-images"> <div class="o-container--base"> <div class="c-row"> <div class="col-12 col-md-6 offset-md-1"> <div class="c-media"> <img src="https://d8eavhajejk0f.cloudfront.net/eyJlZGl0cyI6eyJyZXNpemUiOnsid2lkdGgiOjk2MCwiZml0IjoiaW5zaWRlIiwid2l0aG91dEVubGFyZ2VtZW50Ijp0cnVlfX0sImtleSI6InVwbG9hZHMvZ2VuZXJhbC9xdWl0bGluZV9zdGFmZi53aWR0aC05NjAuanBnIiwiYnVja2V0IjoiY2FuY2VyY291bmNpbC1hdm1oLXF1aXRtZWRpYXMzLTAxIn0=?signature=de782eaf26c942e55bcb9d94d488d1f37f43a026ab9accd6b2692d5ee9f05125" alt="" > </div> </div> </div> </div> </section> <section class="block is-text"> <div class="o-container--base"> <div class="c-row"> <div class="col-12 col-md-8 offset-md-1"> <div class="c-text c-text--left"><p>Highly skilled, friendly Quitline counsellors deliver behavioural interventions to help people stop smoking and/or vaping. This includes helping people to:</p><ul><li><p>Identify and manage triggers to smoke or vape</p></li><li><p>Manage nicotine withdrawal symptoms and cravings</p></li><li><p>Build motivation, skills and confidence to quit</p></li></ul><p>Find out more about how Quitline can help:</p> <div class="c-text__button"> <a class="c-btn c-btn c-btn--primary c-btn--blue " href="https://www.quit.org.au/articles/how-can-quitline-help" > <span class="c-btn__content"> <span class="c-btn__text">How can Quitline help?</span> </span> </a> </div> <p></p><p class="text-left"><a href="https://www.quit.org.au/articles/aboriginal-quitline/"><u>Aboriginal Quitline</u></a> is also available to support Aboriginal and Torres Strait Islander people who smoke and/or vape.</p><p class="text-left">People who have a hearing or speech impairment can call via the <a href="https://www.infrastructure.gov.au/media-communications-arts/phone/services-people-disability/accesshub/national-relay-service"><u>National Relay Service</u></a>. The option of an interpreter is also available for people who speak a language other than English.</p><p class="text-left">There are many ways to contact Quitline:</p><ul><li><p>Call 13 7848 (cost of a local call, higher from mobile phones)</p></li><li><p>Complete a ‘<a href="https://www.quit.org.au/request-callback">request a call back</a>’ form online</p></li><li><p>Health professionals can complete a <a href="https://www.quit.org.au/referral-form">referral form</a> online</p><p></p></li></ul> <div class="c-text__button"> <a class="c-btn c-btn c-btn--primary c-btn--blue " href="https://www.quit.org.au/ways-to-get-in-touch" > <span class="c-btn__content"> <span class="c-btn__text">Ways to get in touch</span> </span> </a> </div> <p></p><p class="text-left">Quitline is available in each state and territory. For more information about your local Quitline service, visit:</p><ul><li><p><a href="https://yourroom.health.nsw.gov.au/getting-help/Pages/quitline.aspx"><u>Australian Capital Territory</u></a></p></li><li><p><a href="https://www.cancer.nsw.gov.au/prevention-and-screening/preventing-cancer/quit-smoking/nsw-quitline"><u>New South Wales</u></a></p></li><li><p><a href="https://www.quitlinent.org.au/"><u>Northern Territory</u></a> </p></li><li><p><a href="https://quithq.initiatives.qld.gov.au/quit-support/quitline/get-help-from-quitline/"><u>Queensland</u></a> </p></li><li><p><a href="https://www.quit.org.au/articles/about-sa-quitline-13-7848/"><u>South Australia</u></a> </p></li><li><p><a href="https://www.quittas.org.au/quitline/"><u>Tasmania</u></a></p></li><li><p><a href="https://www.quit.org.au/articles/about-victorian-quitline-13-7848/"><u>Victoria</u></a> </p></li><li><p><a href="http://www.quitlinewa.org.au/"><u>Western Australia</u></a> </p></li></ul></div> </div> </div> </div> </section> </div> </div> </div> <div class="l-grouped-blocks-footer"> <div class="c-page-content-after"> <div class="o-container--base"> <div class="c-row"> <div class="col-12 col-md-8 offset-md-1"> <div class="c-share-content"> <div class="c-share-content__label"> Share this article </div> <div class="c-share-content__buttons"> <button title="Share on Facebook" class="c-btn c-btn--badge" data-sharer="facebook" data-url="https://www.quit.org.au/articles/about-quitline-13-7848"> <div class="c-btn__icon"> <span class="c-icon" > <svg role="img" title="icon-share-facebook" width="15" height="15" focusable="false" > <use xlink:href="#icon-share-facebook"></use> <g></g> </svg> </span> </div> </button> <button title="Share on Twitter" class="c-btn c-btn--badge" data-sharer="twitter" data-title="About the Quitline (13 7848)" data-via="quitvic" data-hashtags="quit, quitvic, quitting, quitline" data-url="https://www.quit.org.au/articles/about-quitline-13-7848"> <div class="c-btn__icon"> <span class="c-icon" > <svg role="img" title="icon-share-twitter" width="15" height="15" focusable="false" > <use xlink:href="#icon-share-twitter"></use> <g></g> </svg> </span> </div> </button> </div> </div> </div> </div> </div> </div> <div class="c-related-pages"> <div class="o-container--base"> <div class="c-row justify-content-center"> <div class="col-12 col-md-10 u-text--center"> <h2> Related articles </h2> </div> </div> <div class="c-row justify-content-center"> <div class="col-12 col-md-10"> <div class="u-grid u-grid--same-height u-grid--small-gaps u-grid--2up@tablet u-grid--3up@tablet-wide u-grid--small-gaps@tablet" > <div class="c-card c-card--media t-articles" > <div class="c-card__wrap"> <header class="c-card__image"> <img src="https://d8eavhajejk0f.cloudfront.net/eyJlZGl0cyI6eyJqcGciOnsicXVhbGl0eSI6ODV9LCJ3ZWJwIjp7InF1YWxpdHkiOjg1fSwicmVzaXplIjp7IndpZHRoIjozMjIsImhlaWdodCI6MTYwLCJmaXQiOiJjb3ZlciIsInBvc2l0aW9uIjoidG9wIn19LCJrZXkiOiJ1cGxvYWRzL2dlbmVyYWwvUVVJVExJTkUzMDgwLmpwZyIsImJ1Y2tldCI6ImNhbmNlcmNvdW5jaWwtYXZtaC1xdWl0bWVkaWFzMy0wMSJ9?signature=44fb155b4c9a3073efa6750f96e0faaac8714137fa1e78d935733ff047a08159" width="322" height="177" alt="Quitline counsellor" data-fallback="https://assets.quit.org.au/assets/images/placeholder-image.jpg"> </header> <div class="c-card__content"> <div class="c-card__body"> <h3>How can Quitline help?</h3> <p>Quitline counsellors can help you create your own step-by-step plan to quit smoking or vaping, and support you throughout your quit journey.</p> <a class="c-btn c-btn--text-link c-btn--with-icon" href="https://www.quit.org.au/articles/how-can-quitline-help" > <span class="c-btn__content"> <span class="c-btn__text">Read more</span> <span class="c-icon c-btn__icon " > <svg role="img" title="chevron-right" width="12" height="12" focusable="false" > <use xlink:href="#chevron-right"></use> <g></g> </svg> </span> </span> </a> </div> </div> </div> </div> <div class="c-card c-card--media t-articles" > <div class="c-card__wrap"> <header class="c-card__image"> <img src="https://assets.quit.org.au/assets/images/placeholder-image.jpg" width="322" height="177" alt="Placeholder image"> </header> <div class="c-card__content"> <div class="c-card__body"> <h3>About the Victorian Quitline (13 7848)</h3> <p>Quitline (13 7848) is a confidential, evidence-based telephone counselling service. The Victorian Quitline operates Monday to Friday, 8am to 8pm AEST.</p> <a class="c-btn c-btn--text-link c-btn--with-icon" href="https://www.quit.org.au/articles/about-victorian-quitline-13-7848" > <span class="c-btn__content"> <span class="c-btn__text">Read more</span> <span class="c-icon c-btn__icon " > <svg role="img" title="chevron-right" width="12" height="12" focusable="false" > <use xlink:href="#chevron-right"></use> <g></g> </svg> </span> </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="l-page__footer u-rule-t--solid"> <div class="c-support-options " data-js="accordion" data-accordion='{"multiselect":false}'> <div class="o-container--base"> <div class="c-row justify-content-center"> <div class="col-12 col-md-10 col-lg-8 u-text--center c-support-options__tab js-tab"> <h2>Explore other support options</h2> <p>Wherever you are in Australia, there are supports and tools to help you quit.</p> <a class="c-btn c-btn--badge " > <div class="c-btn__icon"> <span class="c-icon" > <svg role="img" title="chevron-down" width="12" height="12" focusable="false" > <use xlink:href="#chevron-down"></use> <g></g> </svg> </span> </div> </a> </div> </div> <div class="c-row justify-content-center c-support-options__panel js-tabpanel"> <div class="col-12 col-md-6 col-lg-4"> <h3>Free Quit Support</h3> <p>Getting counselling through Quitline increases your likelihood of successfully quitting for good.</p> <div class="c-cta-link "> <div class="c-cta-link__icon"> <span class="c-icon" > <svg role="img" title="phone" width="40" height="40" focusable="false" > <use xlink:href="#phone"></use> <g></g> </svg> </span> </div> <div class="c-cta-link__content"> <a class="c-btn c-btn--text-link c-btn--light-blue c-btn--with-icon" href="tel:137848" > <span class="c-btn__content"> <span class="c-btn__text">Call Quitline 13 7848</span> <span class="c-icon c-btn__icon " > <svg role="img" title="chevron-right" width="12" height="12" focusable="false" > <use xlink:href="#chevron-right"></use> <g></g> </svg> </span> </span> </a> <p>Quitline counsellors are trained to listen carefully to you to help meet your needs.</p> </div> </div> <div class="c-cta-link "> <div class="c-cta-link__icon"> <span class="c-icon" > <svg role="img" title="headset" width="40" height="40" focusable="false" > <use xlink:href="#headset"></use> <g></g> </svg> </span> </div> <div class="c-cta-link__content"> <a class="c-btn c-btn--text-link c-btn--light-blue c-btn--with-icon" href="https://www.quit.org.au/request-callback" > <span class="c-btn__content"> <span class="c-btn__text">Request a callback</span> <span class="c-icon c-btn__icon " > <svg role="img" title="chevron-right" width="12" height="12" focusable="false" > <use xlink:href="#chevron-right"></use> <g></g> </svg> </span> </span> </a> <p>Fill in our online form to book a time for Quit to call you.</p> </div> </div> <div class="c-cta-link "> <div class="c-cta-link__icon"> <span class="c-icon" > <svg role="img" title="mobile-phone" width="40" height="40" focusable="false" > <use xlink:href="#mobile-phone"></use> <g></g> </svg> </span> </div> <div class="c-cta-link__content"> <a class="c-btn c-btn--text-link c-btn--light-blue c-btn--with-icon" href="sms:+61482090634" > <span class="c-btn__content"> <span class="c-btn__text">Text 'call back' to 0482 090 634</span> <span class="c-icon c-btn__icon " > <svg role="img" title="chevron-right" width="12" height="12" focusable="false" > <use xlink:href="#chevron-right"></use> <g></g> </svg> </span> </span> </a> <p>A Quitline counsellor will call you back soon. (VIC, SA, NT, WA only)</p> </div> </div> <div class="c-cta-link "> <div class="c-cta-link__icon"> <span class="c-icon" > <svg role="img" title="speech-bubble" width="40" height="40" focusable="false" > <use xlink:href="#speech-bubble"></use> <g></g> </svg> </span> </div> <div class="c-cta-link__content"> <a class="c-btn c-btn--text-link c-btn--light-blue c-btn--with-icon" href="https://www.quit.org.au/ways-to-get-in-touch" > <span class="c-btn__content"> <span class="c-btn__text">Chat to us online</span> <span class="c-icon c-btn__icon " > <svg role="img" title="chevron-right" width="12" height="12" focusable="false" > <use xlink:href="#chevron-right"></use> <g></g> </svg> </span> </span> </a> <p>Use our web chat, WhatsApp or Facebook messenger. (VIC, SA, NT, WA only)</p> </div> </div> </div> <div class="col-12 col-md-6 col-lg-4"> <h3>Free Tools</h3> <p>Online tools and resources to help you stick to quitting for good.</p> <div class="c-cta-link "> <div class="c-cta-link__icon"> <span class="c-icon" > <svg role="img" title="checklist" width="40" height="40" focusable="false" > <use xlink:href="#checklist"></use> <g></g> </svg> </span> </div> <div class="c-cta-link__content"> <a class="c-btn c-btn--text-link c-btn--deep-orange c-btn--with-icon" href="https://www.quit.org.au/tools/make-a-plan" > <span class="c-btn__content"> <span class="c-btn__text">Your quit smoking plan</span> <span class="c-icon c-btn__icon " > <svg role="img" title="chevron-right" width="12" height="12" focusable="false" > <use xlink:href="#chevron-right"></use> <g></g> </svg> </span> </span> </a> <p>Take a step by step approach to building your quit plan specific to you and your lifestyle.</p> </div> </div> <div class="c-cta-link "> <div class="c-cta-link__icon"> <span class="c-icon" > <svg role="img" title="checklist" width="40" height="40" focusable="false" > <use xlink:href="#checklist"></use> <g></g> </svg> </span> </div> <div class="c-cta-link__content"> <a class="c-btn c-btn--text-link c-btn--deep-orange c-btn--with-icon" href="https://www.quit.org.au/articles/your-quit-vaping-plan" > <span class="c-btn__content"> <span class="c-btn__text">Your quit vaping plan</span> <span class="c-icon c-btn__icon " > <svg role="img" title="chevron-right" width="12" height="12" focusable="false" > <use xlink:href="#chevron-right"></use> <g></g> </svg> </span> </span> </a> <p>A guide on creating your own quit vaping plan.</p> </div> </div> <div class="c-cta-link "> <div class="c-cta-link__icon"> <span class="c-icon" > <svg role="img" title="my-quitbuddy-phone" width="40" height="40" focusable="false" > <use xlink:href="#my-quitbuddy-phone"></use> <g></g> </svg> </span> </div> <div class="c-cta-link__content"> <a class="c-btn c-btn--text-link c-btn--deep-orange c-btn--with-icon" href="https://www.quit.org.au/articles/my-quitbuddy-app" > <span class="c-btn__content"> <span class="c-btn__text">My QuitBuddy app</span> <span class="c-icon c-btn__icon " > <svg role="img" title="chevron-right" width="12" height="12" focusable="false" > <use xlink:href="#chevron-right"></use> <g></g> </svg> </span> </span> </a> <p>Customisable app to help you get, and stay, smoke-free and vape-free.</p> </div> </div> <div class="c-cta-link "> <div class="c-cta-link__icon"> <span class="c-icon" > <svg role="img" title="envelope" width="40" height="40" focusable="false" > <use xlink:href="#envelope"></use> <g></g> </svg> </span> </div> <div class="c-cta-link__content"> <a class="c-btn c-btn--text-link c-btn--deep-orange c-btn--with-icon" href="https://mail.quit.org.au/pub/pubType/EO/pubID/zzzz598c5f026b265169/interface.html" > <span class="c-btn__content"> <span class="c-btn__text">Sign up for QuitMail</span> <span class="c-icon c-btn__icon " > <svg role="img" title="chevron-right" width="12" height="12" focusable="false" > <use xlink:href="#chevron-right"></use> <g></g> </svg> </span> </span> </a> <p>Personalised emails with tips, health gains, savings and success stories.</p> </div> </div> </div> </div> </div> </div> <div class="u-pt--small u-pb--med u-bg--web-grey"> <div class="o-container--base"> <div class="c-row justify-content-center"> <div class="col-12 col-md-10 col-lg-8 u-text--center"> <h2>Not what you were looking for?</h2> <p>Where are you at with quitting?</p> </div> </div> <div class="c-row justify-content-center"> <div class="col-12 col-sm-6 col-md-4 u-text--center"> <div data-js="dropdown-link-selector"> <select aria-label="Select where you are at with quitting" class="u-mb--base"> <option value="https://www.quit.org.au/landing/thinking-about-quitting">I'm thinking about quitting</option> <option value="https://www.quit.org.au/landing/working-out-how">I'm ready to work out how to quit</option> <option value="https://www.quit.org.au/landing/stick-to-quitting">I need help to stay on track</option> <option value="https://www.quit.org.au/landing/smoking-again">I'm smoking or vaping again</option> <option value="https://www.quit.org.au/landing/helping-others">I'm helping someone I know quit</option> </select> <a class="c-btn c-btn c-btn--primary c-btn--blue c-btn--full-width " href="https://www.quit.org.au/landing/thinking-about-quitting" > <span class="c-btn__content"> <span class="c-btn__text">Start here</span> </span> </a> </div> </div> </div> </div> </div> </div> </main> <a href="#page-top" class="c-back-to-page-top"> <span class="text">Back to top of page</span> <span class="c-icon" > <svg role="img" title="chevron-down" width="12" height="12" focusable="false" > <use xlink:href="#chevron-down"></use> <g></g> </svg> </span> </a> <footer class="c-sf"> <div class="c-sf__main"> <div class="o-container"> <div class="c-row"> <div class="c-sf__nav-group col-12 col-sm-wide-9 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We pay our respects to Elders past, present, and emerging and extend that respect to all Aboriginal and Torres Strait Islander people.</strong></p> <div class="c-media-lineup "> <img src="https://assets.quit.org.au/assets/img/flags/Australian_Aboriginal_Flag.jpg" width="50" height="33" alt="Australian Aboriginal Flag"> <img src="https://assets.quit.org.au/assets/img/flags/Torres_Strait_Islander_Flag.jpg" width="50" height="33" alt="Torres Strait Islander Flag"> <img src="https://assets.quit.org.au/assets/img/flags/Unity-Pride-Flag.jpg" width="50" height="33" alt="Unity Pride Flag"> </div> </div> <div class="col-12 col-md-5 offset-md-1"> <figure> <img src="https://assets.quit.org.au/assets/images/logo-department-of-health.svg" alt="Australian Government - Department of Health and Aged Care" /> </figure> <p><strong>Proud Supporters</strong></p> <ul class="c-partner-logos "> <li> <img src="https://assets.quit.org.au/uploads/general/cancer-council-logo.svg" alt="Cancer Council"> </li> <li> <img src="https://assets.quit.org.au/uploads/general/vic-health-logo.svg" alt="VicHealth"> </li> <li> <img src="https://assets.quit.org.au/uploads/general/vic-gov-logo.svg" alt="Victoria State Government"> </li> </ul> </div> </div> </div> </div> <div class="c-sf__secondary"> <div class="o-container"> <div class="c-row"> <div class="col-12 col-md-6"> Quit © 2025 </div> <div class="col-12 col-md-5 offset-md-1"> <ul class="c-sf__secondary-links"> <li><a href="https://www.quit.org.au/copyright">Copyright</a></li> <li><a href="https://www.quit.org.au/privacy-policy">Privacy</a></li> <li><a href="https://www.quit.org.au/accessibility">Accessibility</a></li> <li><a href="https://www.quit.org.au/disclaimer">Disclaimer</a></li> </ul> </div> </div> </div> </div> </footer> <script type="text/javascript" defer src="https://assets.quit.org.au/assets/rev-24/js/svg-loader.min.js"></script> <script type="text/javascript" async src="https://assets.quit.org.au/assets/rev-24/js/bundle.js"></script> <script type="application/ld+json">{"@context":"http://schema.org","@graph":[{"@type":"WebSite","author":{"@id":"https://www.quit.org.au/#identity"},"copyrightHolder":{"@id":"https://www.quit.org.au/#identity"},"copyrightYear":"2022","creator":{"@id":"https://www.northmoststudio.com#creator"},"dateCreated":"2022-08-08T12:32:53+10:00","dateModified":"2024-05-10T11:10:58+10:00","datePublished":"2022-08-08T12:32:00+10:00","description":"Quitline (13 7848) is a confidential, evidence-based telephone counselling service with highly skilled, friendly counsellors that help people stop smoking and vaping. 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