CINXE.COM

<!DOCTYPE html><html lang="ko-KR"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width"/><title>Increasing net retention requires an innovative approach to CX</title><meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"/><link rel="profile" href="https://gmpg.org/xfn/11"/><meta name="google-site-verification" content="2q8u-0_6HxJZdS7l7LYlf-WDEYwIPvdJ_XVujkTFNCY"/><meta name="naver-site-verification" content="0280b3893b4fa7c8bbe9bc24ef61756c9dccec97"/><link rel="preconnect" href="https://d1eipm3vz40hy0.cloudfront.net/"/><link rel="preconnect" href="https://static.zdassets.com/"/><link rel="dns-prefetch" href="//d16cvnquvjw7pr.cloudfront.net"/><link rel="dns-prefetch" href="//web-assets.zendesk.com"/><link rel="dns-prefetch" href="//ajax.googleapis.com"/><link rel="dns-prefetch" href="//cdn3.optimizely.com"/><link rel="dns-prefetch" href="//a112699136.cdn.optimizely.com"/><link rel="dns-prefetch" href="//logx.optimizely.com"/><link rel="mask-icon" href="https://d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk-favicon.svg" color="#16140C"/><link rel="shortcut icon" href="https://d1eipm3vz40hy0.cloudfront.net/images/logos/favicons/favicon.ico"/><link rel="shortcut icon" href="https://d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk-favicon.svg"/><link rel="apple-touch-icon-precomposed" sizes="152x152" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk152.png"/><link rel="apple-touch-icon-precomposed" sizes="144x144" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk144.png"/><link rel="apple-touch-icon-precomposed" sizes="120x120" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk120.png"/><link rel="apple-touch-icon-precomposed" sizes="114x114" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk114.png"/><link rel="apple-touch-icon-precomposed" sizes="72x72" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk72.png"/><link rel="apple-touch-icon-precomposed" href="//d1eipm3vz40hy0.cloudfront.net/images/logos/zendesk57.png"/><meta name="description" content="Growth at all costs is a losing strategy. In software and cloud services, increasing net retention is the key to long-term success."/><meta name="robots" content="index,max-snippet:-1,max-image-preview:large,max-video-preview:-1,follow"/><link rel="canonical" href="https://www.zendesk.kr/blog/increasing-net-retention/"/><meta property="og:locale" content="ko_KR"/><meta property="og:type" content="website"/><meta property="og:title" content="Increasing net retention requires an innovative approach to CX"/><meta property="og:description" content="Growth at all costs is a losing strategy. In software and cloud services, increasing net retention is the key to long-term success."/><meta property="og:url" content="https://www.zendesk.kr/blog/increasing-net-retention/"/><meta property="og:site_name" content="Zendesk"/><meta property="og:image" content="https://d1eipm3vz40hy0.cloudfront.net/images/software-cloud-services-net-retention-hero.jpg"/><meta name="twitter:card" content="summary"/><meta name="twitter:image" content="https://d1eipm3vz40hy0.cloudfront.net/images/software-cloud-services-net-retention-hero.jpg"/><meta name="twitter:site" content="@zendesk"/><meta property="article:publisher" content="https://www.facebook.com/zendesk/"/><meta property="article:published_time" content="2022-10-05T07:59:14.000Z"/><meta property="article:modified_time" content="2023-03-22T09:56:40.000Z"/><link rel="alternate" hrefLang="de" href="https://www.zendesk.de/blog/increasing-net-retention/"/><link rel="alternate" hrefLang="fr" href="https://www.zendesk.fr/blog/increasing-net-retention/"/><link rel="alternate" hrefLang="nl" href="https://www.zendesk.nl/blog/increasing-net-retention/"/><link rel="alternate" hrefLang="en" href="https://www.zendesk.com/blog/increasing-net-retention/"/><link rel="alternate" hrefLang="en-GB" href="https://www.zendesk.co.uk/blog/increasing-net-retention/"/><link rel="alternate" hrefLang="en-AU" href="https://www.zendesk.com/au/blog/increasing-net-retention/"/><link rel="alternate" hrefLang="en-BR" href="https://www.zendesk.com.br/blog/increasing-net-retention/"/><link rel="alternate" hrefLang="en-DK" href="https://www.zendesk.com/dk/blog/increasing-net-retention/"/><link rel="alternate" hrefLang="en-ES" href="https://www.zendesk.es/blog/increasing-net-retention/"/><link rel="alternate" hrefLang="en-HK" href="https://www.zendesk.hk/blog/increasing-net-retention/"/><link rel="alternate" hrefLang="en-IN" href="https://www.zendesk.com/in/blog/increasing-net-retention/"/><link rel="alternate" hrefLang="en-IT" href="https://www.zendesk.com/it/blog/increasing-net-retention/"/><link rel="alternate" hrefLang="en-JP" href="https://www.zendesk.co.jp/blog/increasing-net-retention/"/><link rel="alternate" hrefLang="en-KR" href="https://www.zendesk.kr/blog/increasing-net-retention/"/><link rel="alternate" hrefLang="en-MX" href="https://www.zendesk.com.mx/blog/increasing-net-retention/"/><link rel="alternate" hrefLang="en-SE" href="https://www.zendesk.com/se/blog/increasing-net-retention/"/><link rel="alternate" hrefLang="en-SG" href="https://www.zendesk.com/sg/blog/increasing-net-retention/"/><link rel="alternate" hrefLang="en-TW" href="https://www.zendesk.tw/blog/increasing-net-retention/"/><link rel="alternate" hrefLang="en-TH" href="https://www.zendesk.com/th/blog/increasing-net-retention/"/><link rel="alternate" hrefLang="x-default" href="https://www.zendesk.com/blog/increasing-net-retention/"/><meta property="X-Frame-Options" content="SAMEORIGIN"/><meta property="Strict-Transport-Security" content="max-age=9999"/><meta property="X-XSS-Protection" content="1"/><link rel="preload" as="image" href="https://d1eipm3vz40hy0.cloudfront.net/images/software-cloud-services-net-retention-hero.jpg"/><meta name="next-head-count" content="64"/><script id="script-core-datalayer" data-nscript="beforeInteractive"> window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'event': 'dataLayer-initialized', 'zendesk_hostname': window.location.host, }); </script><script id="script-google-tag-manager" data-nscript="beforeInteractive"> (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer', 'GTM-Z4DV'); </script><script id="script-functional-cookie-check" data-nscript="beforeInteractive"> const onetrustCookie = document.cookie.split("; ").find((row) => row.startsWith("OptanonConsent=")) const functionalityCookiesAllowed = new URLSearchParams( decodeURIComponent(onetrustCookie) ).get('groups')?.includes('C0003:1'); </script><script id="script-cai" data-nscript="beforeInteractive"> !(function () { var analytics = (window.analytics = window.analytics || []); var deferredAnalytics = (window.deferredAnalytics = window.deferredAnalytics || []); if (!analytics.initialize) { if (analytics.invoked) { window.console && console.error && console.error('Segment snippet included twice.'); } else { analytics.invoked = !0; analytics.methods = [ 'trackSubmit', 'trackClick', 'trackLink', 'trackForm', 'pageview', 'identify', 'reset', 'group', 'track', 'ready', 'alias', 'debug', 'page', 'once', 'off', 'on', ]; analytics.factory = function (t) { return function () { var e = Array.prototype.slice.call(arguments); e.unshift(t); deferredAnalytics.push(e); return analytics; }; }; for (var t = 0; t < analytics.methods.length; t++) { var e = analytics.methods[t]; analytics[e] = analytics.factory(e); } analytics.load = function (t, tt, e) { var n = document.createElement('script'); /** * Wait for OneTrust Analytics Cookies to be accepted * Client-Side Cookie Management: * https://my.onetrust.com/s/article/UUID-518074a1-a6da-81c3-be52-bae7685d9c94?language=en_US */ n.type = 'text/plain'; n.className = 'optanon-category-C0002'; // END OneTrust requirements n.async = !0; n.src = ('https:' === document.location.protocol ? 'https://' : 'http://') + (tt ? 'static.zdassets.com' : 'static-staging.zdassets.com') + '/customer_analytics_integration/' + t + '/cai.min.js'; var o = document.getElementsByTagName('script')[0]; o.parentNode.append(n); analytics._loadOptions = e; }; analytics.SNIPPET_VERSION = '4.1.0'; var hostPattern = /www.zendesk.(com|com.br|es|co.uk|com.mx|fr|de|it|nl|co.jp|com.ru|kr|tw|hk|org)/; location.protocol === 'https:' && location.host.match(hostPattern) ? analytics.load('marketing_website', true) : analytics.load('marketing_website_dev', false); analytics.page(); } } })(); </script><script id="script-adobe-websdk-loader" data-nscript="beforeInteractive"> if(functionalityCookiesAllowed){ const webSDKScript = document.createElement('script'); webSDKScript.setAttribute('src','/scripts/adobe-websdk.js'); webSDKScript.setAttribute('id','script-adobe-websdk'); webSDKScript.setAttribute('defer','defer'); false webSDKScript.setAttribute('data-nscript','beforeInteractive'); document.getElementsByTagName('script')[0].parentNode.append(webSDKScript); } </script><script id="script-optimizely-optout-check" data-nscript="beforeInteractive"> window.optimizely = window.optimizely || []; window.optimizely.push({ type: 'optOut', isOptOut: !functionalityCookiesAllowed, }); </script><script id="script-optimizely-loader" data-nscript="beforeInteractive"> const optimizelyScript = document.createElement('script'); optimizelyScript.setAttribute('src','/scripts/optimizely.js'); optimizelyScript.setAttribute('id','script-optimizely'); optimizelyScript.setAttribute('defer','defer'); false optimizelyScript.setAttribute('data-nscript','beforeInteractive'); document.getElementsByTagName('script')[0].parentNode.append(optimizelyScript); </script><noscript data-n-css=""></noscript><script defer="" nomodule="" src="/web-assets/_next/static/chunks/polyfills-42372ed130431b0a.js"></script><script id="google-sign-up-script" src="https://accounts.google.com/gsi/client" defer="" data-nscript="beforeInteractive"></script><script id="microsoft-sign-up-script" src="https://alcdn.msauth.net/browser/2.13.1/js/msal-browser.min.js" defer="" data-nscript="beforeInteractive"></script><script defer="" src="/web-assets/_next/static/chunks/14352.21def661d2ad7180.js"></script><script defer="" src="/web-assets/_next/static/chunks/34868.85a26801fb6d68c8.js"></script><script src="/web-assets/_next/static/chunks/webpack-697488dcf2782d1d.js" defer=""></script><script src="/web-assets/_next/static/chunks/framework-ea624fa794affdb6.js" defer=""></script><script src="/web-assets/_next/static/chunks/main-9a162302ca600496.js" defer=""></script><script src="/web-assets/_next/static/chunks/pages/_app-d3cabc3b9ff69571.js" defer=""></script><script src="/web-assets/_next/static/chunks/3190f71e-d72ab881b361a3de.js" defer=""></script><script src="/web-assets/_next/static/chunks/835eb36a-b4f773b854cf2dfe.js" defer=""></script><script src="/web-assets/_next/static/chunks/e736fd49-3d338d8adf9b1f35.js" defer=""></script><script src="/web-assets/_next/static/chunks/ea5c0e66-6e253ea13ab69a6c.js" defer=""></script><script src="/web-assets/_next/static/chunks/e3585e01-b9ae6caaf39b855e.js" defer=""></script><script src="/web-assets/_next/static/chunks/63702-7d85475ab30a923c.js" defer=""></script><script src="/web-assets/_next/static/chunks/7838-9856c6b4dc75914b.js" defer=""></script><script src="/web-assets/_next/static/chunks/4591-a632af849c6888b0.js" defer=""></script><script src="/web-assets/_next/static/chunks/76737-5443c048f19ff9a9.js" defer=""></script><script src="/web-assets/_next/static/chunks/51199-ab5119f9d0a433cd.js" defer=""></script><script src="/web-assets/_next/static/chunks/69111-c475ead79602946a.js" defer=""></script><script src="/web-assets/_next/static/chunks/1367-e8f7c0992cfa3222.js" defer=""></script><script src="/web-assets/_next/static/chunks/50543-7ff76610abef0dd7.js" defer=""></script><script src="/web-assets/_next/static/chunks/35222-cb249409896d120d.js" defer=""></script><script src="/web-assets/_next/static/chunks/90558-fa48b6b797e2b23c.js" defer=""></script><script src="/web-assets/_next/static/chunks/38373-27970aeb38f8f3a2.js" defer=""></script><script src="/web-assets/_next/static/chunks/pages/blog/%5Bslug%5D-3002f1e9eb44edd7.js" defer=""></script><script src="/web-assets/_next/static/L3puk30AidrKDh7XwU92L/_buildManifest.js" defer=""></script><script src="/web-assets/_next/static/L3puk30AidrKDh7XwU92L/_ssgManifest.js" defer=""></script><style data-styled="" data-styled-version="5.3.11">@font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .jFOyin{color:#03363d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:18px;font-weight:600;line-height:calc(1em + 10px);}/*!sc*/ @media (min-width:481px){.jFOyin{font-size:20px;}}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .dwuRmD{color:#03363d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:14px;font-weight:700;line-height:calc(1em + 10px);}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .czKALj{color:#03363d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:32px;font-weight:700;line-height:calc(1em + 10px);}/*!sc*/ @media (min-width:481px){.czKALj{font-size:38px;}}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .lbhzaz{color:#03363d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:26px;font-weight:700;line-height:calc(1em + 10px);}/*!sc*/ @media (min-width:481px){.lbhzaz{font-size:28px;}}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .Msa-Db{color:#03363d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:20px;font-weight:700;line-height:calc(1em + 10px);}/*!sc*/ @media (min-width:481px){.Msa-Db{font-size:22px;}}/*!sc*/ data-styled.g1[id="Headingstyle__HeadingRoot-sc-150xww-0"]{content:"jFOyin,dwuRmD,czKALj,lbhzaz,Msa-Db,"}/*!sc*/ .hFhGrE{display:inline;-webkit-transition:border-color 0.25s ease-in-out,box-shadow 0.1s ease-in-out,background-color 0.25s ease-in-out,color 0.25s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.25s ease-in-out,box-shadow 0.1s ease-in-out,background-color 0.25s ease-in-out,color 0.25s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;margin:0;border:0px solid transparent;border-radius:4px;cursor:pointer;overflow:hidden;-webkit-text-decoration:none;text-decoration:none;text-overflow:ellipsis;font-family:inherit;font-weight:inherit;-webkit-font-smoothing:subpixel-antialiased;box-sizing:border-box;-webkit-touch-callout:none;padding:0;font-size:inherit;outline-color:transparent;background-color:transparent;color:#03363d;}/*!sc*/ .hFhGrE::-moz-focus-inner{border:0;padding:0;}/*!sc*/ .hFhGrE:focus-visible,.hFhGrE[data-garden-focus-visible="true"]{-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .hFhGrE:hover{-webkit-text-decoration:underline;text-decoration:underline;}/*!sc*/ .hFhGrE:active,.hFhGrE[aria-pressed='true'],.hFhGrE[aria-pressed='mixed']{-webkit-transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;-webkit-text-decoration:underline;text-decoration:underline;}/*!sc*/ .hFhGrE:focus{outline:none;}/*!sc*/ .hFhGrE:focus-visible,.hFhGrE[data-garden-focus-visible="true"]{outline:2px solid transparent;outline-offset:1px;color:#03363d;outline-color:#03363d;}/*!sc*/ .hFhGrE:hover{color:#022025;}/*!sc*/ .hFhGrE:active,.hFhGrE[aria-pressed='true'],.hFhGrE[aria-pressed='mixed']{color:#010b0c;}/*!sc*/ .hFhGrE:disabled{color:#05616e;}/*!sc*/ .hFhGrE:disabled{cursor:default;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .hFhGrE .StyledIcon-sc-19meqgg-0{width:16px;min-width:16px;height:16px;vertical-align:middle;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE{position:relative;-webkit-transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,margin-left 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,margin-left 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;border:1px solid revert;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:focus-visible,.StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE[data-garden-focus-visible="true"]{border-color:#03363d;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:hover,.StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:active,.StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:focus-visible,.StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE[data-garden-focus-visible="true"]{z-index:1;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:disabled{z-index:-1;background-color:#9da6ae;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:not(:first-of-type){margin-left:-1px;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:not(:first-of-type):disabled{margin-left:1px;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:not(:first-of-type):not(:last-of-type){border-radius:0;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:first-of-type:not(:last-of-type){border-top-right-radius:0;border-bottom-right-radius:0;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .hFhGrE.hFhGrE:last-of-type:not(:first-of-type){border-top-left-radius:0;border-bottom-left-radius:0;}/*!sc*/ .ejROSM{display:inline;-webkit-transition:border-color 0.25s ease-in-out,box-shadow 0.1s ease-in-out,background-color 0.25s ease-in-out,color 0.25s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.25s ease-in-out,box-shadow 0.1s ease-in-out,background-color 0.25s ease-in-out,color 0.25s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;margin:0;border:0px solid transparent;border-radius:4px;cursor:pointer;overflow:hidden;-webkit-text-decoration:none;text-decoration:none;text-overflow:ellipsis;font-family:inherit;font-weight:inherit;-webkit-font-smoothing:subpixel-antialiased;box-sizing:border-box;-webkit-touch-callout:none;padding:0;font-size:inherit;outline-color:transparent;background-color:transparent;color:#03363d;}/*!sc*/ .ejROSM::-moz-focus-inner{border:0;padding:0;}/*!sc*/ .ejROSM:focus-visible,.ejROSM[data-garden-focus-visible="true"]{-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .ejROSM:hover{-webkit-text-decoration:underline;text-decoration:underline;}/*!sc*/ .ejROSM:active,.ejROSM[aria-pressed='true'],.ejROSM[aria-pressed='mixed']{-webkit-transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;-webkit-text-decoration:underline;text-decoration:underline;}/*!sc*/ .ejROSM:focus{outline:none;}/*!sc*/ .ejROSM:focus-visible,.ejROSM[data-garden-focus-visible="true"]{outline:2px solid transparent;outline-offset:1px;color:#03363d;outline-color:#03363d;}/*!sc*/ .ejROSM:hover{color:#022025;}/*!sc*/ .ejROSM:active,.ejROSM[aria-pressed='true'],.ejROSM[aria-pressed='mixed']{color:#010b0c;}/*!sc*/ .ejROSM:disabled{color:#05616e;}/*!sc*/ .ejROSM:disabled{cursor:default;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .ejROSM .StyledIcon-sc-19meqgg-0{width:12px;min-width:12px;height:12px;vertical-align:middle;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM{position:relative;-webkit-transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,margin-left 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.1s ease-in-out,background-color 0.1s ease-in-out,box-shadow 0.1s ease-in-out,color 0.1s ease-in-out,margin-left 0.1s ease-in-out,outline-color 0.1s ease-in-out,z-index 0.25s ease-in-out;border:1px solid revert;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:focus-visible,.StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM[data-garden-focus-visible="true"]{border-color:#03363d;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:hover,.StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:active,.StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:focus-visible,.StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM[data-garden-focus-visible="true"]{z-index:1;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:disabled{z-index:-1;background-color:#9da6ae;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:not(:first-of-type){margin-left:-1px;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:not(:first-of-type):disabled{margin-left:1px;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:not(:first-of-type):not(:last-of-type){border-radius:0;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:first-of-type:not(:last-of-type){border-top-right-radius:0;border-bottom-right-radius:0;}/*!sc*/ .StyledButtonGroup-sc-1fbpzef-0 .ejROSM.ejROSM:last-of-type:not(:first-of-type){border-top-left-radius:0;border-bottom-left-radius:0;}/*!sc*/ data-styled.g4[id="StyledButton-sc-qe3ace-0"]{content:"hFhGrE,ejROSM,"}/*!sc*/ .heVnvL{margin-bottom:-0.085em;padding-left:0.25em;box-sizing:content-box;width:0.85em;height:0.85em;}/*!sc*/ data-styled.g6[id="StyledExternalIcon-sc-16oz07e-0"]{content:"heVnvL,"}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .kucrYZ{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:inline;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:18px;line-height:28px;color:#68737d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-size:12px;font-weight:400;}/*!sc*/ .kucrYZ,.kucrYZ .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .kucrYZ .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .kucrYZ:hover,.kucrYZ:focus,.kucrYZ:focus-visible,.kucrYZ:active{color:#06615a;}/*!sc*/ .kucrYZ:hover,.kucrYZ:focus,.kucrYZ:focus-visible,.kucrYZ:active,.kucrYZ:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.kucrYZ:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.kucrYZ:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.kucrYZ:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .kucrYZ .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .kucrYZ [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .kucrYZ:hover,.kucrYZ:focus,.kucrYZ:focus-visible,.kucrYZ:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .kucrYZ:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.kucrYZ:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.kucrYZ:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.kucrYZ:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ .kucrYZ:hover,.kucrYZ:focus,.kucrYZ:focus-visible,.kucrYZ:active{color:#06615a;-webkit-text-decoration:underline;text-decoration:underline;}/*!sc*/ .kucrYZ:hover,.kucrYZ:focus,.kucrYZ:focus-visible,.kucrYZ:active,.kucrYZ:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.kucrYZ:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.kucrYZ:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.kucrYZ:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .kucrYZ .Linkstyle__LinkText-sc-1cm3ukq-0{border:none;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .eijlVE{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:inline;font-family:"Sharp Sans",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:18px;line-height:28px;color:#68737d;font-family:"Proxima Nova",Arial,sans-serif;font-size:12px;font-weight:400;}/*!sc*/ .eijlVE,.eijlVE .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .eijlVE .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .eijlVE:hover,.eijlVE:focus,.eijlVE:focus-visible,.eijlVE:active{color:#06615a;}/*!sc*/ .eijlVE:hover,.eijlVE:focus,.eijlVE:focus-visible,.eijlVE:active,.eijlVE:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.eijlVE:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.eijlVE:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.eijlVE:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .eijlVE .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .eijlVE [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .eijlVE:hover,.eijlVE:focus,.eijlVE:focus-visible,.eijlVE:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .eijlVE:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.eijlVE:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.eijlVE:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.eijlVE:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ .eijlVE:hover,.eijlVE:focus,.eijlVE:focus-visible,.eijlVE:active{color:#06615a;-webkit-text-decoration:underline;text-decoration:underline;}/*!sc*/ .eijlVE:hover,.eijlVE:focus,.eijlVE:focus-visible,.eijlVE:active,.eijlVE:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.eijlVE:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.eijlVE:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.eijlVE:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .eijlVE .Linkstyle__LinkText-sc-1cm3ukq-0{border:none;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .dujRMD{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;}/*!sc*/ .dujRMD,.dujRMD .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .dujRMD .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .dujRMD:hover,.dujRMD:focus,.dujRMD:focus-visible,.dujRMD:active{color:#06615a;}/*!sc*/ .dujRMD:hover,.dujRMD:focus,.dujRMD:focus-visible,.dujRMD:active,.dujRMD:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.dujRMD:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.dujRMD:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.dujRMD:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .dujRMD .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .dujRMD [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .ZzWXW{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:inline;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:18px;line-height:28px;}/*!sc*/ .ZzWXW,.ZzWXW .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .ZzWXW .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .ZzWXW:hover,.ZzWXW:focus,.ZzWXW:focus-visible,.ZzWXW:active{color:#06615a;}/*!sc*/ .ZzWXW:hover,.ZzWXW:focus,.ZzWXW:focus-visible,.ZzWXW:active,.ZzWXW:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.ZzWXW:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.ZzWXW:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.ZzWXW:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .ZzWXW .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .ZzWXW [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .ZzWXW:hover,.ZzWXW:focus,.ZzWXW:focus-visible,.ZzWXW:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .ZzWXW:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.ZzWXW:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.ZzWXW:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.ZzWXW:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .jFSMjV{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:16px;line-height:24px;border-radius:0;cursor:pointer;min-width:128px;padding:6px 24px;text-align:center;background-color:#17494d;border:2px solid #17494d;color:#fff;}/*!sc*/ .jFSMjV,.jFSMjV .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .jFSMjV .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .jFSMjV:hover,.jFSMjV:focus,.jFSMjV:focus-visible,.jFSMjV:active{color:#06615a;}/*!sc*/ .jFSMjV:hover,.jFSMjV:focus,.jFSMjV:focus-visible,.jFSMjV:active,.jFSMjV:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.jFSMjV:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.jFSMjV:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.jFSMjV:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .jFSMjV .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .jFSMjV [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .jFSMjV:hover,.jFSMjV:focus,.jFSMjV:focus-visible,.jFSMjV:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .jFSMjV:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.jFSMjV:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.jFSMjV:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.jFSMjV:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ @media (max-width:480.98px){.jFSMjV{width:100%;}}/*!sc*/ .jFSMjV:disabled{cursor:default;background-color:#c2c8cc;border:2px solid #c2c8cc;color:#fff;}/*!sc*/ .jFSMjV:disabled:hover,.jFSMjV:disabled:focus,.jFSMjV:disabled:focus-visible,.jFSMjV:disabled:active{background-color:#c2c8cc;border-color:#c2c8cc;color:#fff;outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .jFSMjV:hover,.jFSMjV:focus,.jFSMjV:focus-visible,.jFSMjV:active{background-color:#06615a;border-color:#06615a;color:#fff;outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .bcuiXw{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:inline;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:14px;font-weight:400;line-height:18px;}/*!sc*/ .bcuiXw,.bcuiXw .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .bcuiXw .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .bcuiXw:hover,.bcuiXw:focus,.bcuiXw:focus-visible,.bcuiXw:active{color:#06615a;}/*!sc*/ .bcuiXw:hover,.bcuiXw:focus,.bcuiXw:focus-visible,.bcuiXw:active,.bcuiXw:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.bcuiXw:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.bcuiXw:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.bcuiXw:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .bcuiXw .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .bcuiXw [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .bcuiXw:hover,.bcuiXw:focus,.bcuiXw:focus-visible,.bcuiXw:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .bcuiXw:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.bcuiXw:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.bcuiXw:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.bcuiXw:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .hYxfuV{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:18px;line-height:28px;border-radius:0;cursor:pointer;min-width:128px;padding:6px 24px;text-align:center;padding-top:8px;padding-bottom:8px;background-color:#17494d;border:2px solid #17494d;color:#fff;}/*!sc*/ .hYxfuV,.hYxfuV .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .hYxfuV .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .hYxfuV:hover,.hYxfuV:focus,.hYxfuV:focus-visible,.hYxfuV:active{color:#06615a;}/*!sc*/ .hYxfuV:hover,.hYxfuV:focus,.hYxfuV:focus-visible,.hYxfuV:active,.hYxfuV:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.hYxfuV:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.hYxfuV:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.hYxfuV:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .hYxfuV .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .hYxfuV [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .hYxfuV:hover,.hYxfuV:focus,.hYxfuV:focus-visible,.hYxfuV:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .hYxfuV:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.hYxfuV:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.hYxfuV:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.hYxfuV:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ @media (max-width:480.98px){.hYxfuV{width:100%;}}/*!sc*/ .hYxfuV:disabled{cursor:default;background-color:#c2c8cc;border:2px solid #c2c8cc;color:#fff;}/*!sc*/ .hYxfuV:disabled:hover,.hYxfuV:disabled:focus,.hYxfuV:disabled:focus-visible,.hYxfuV:disabled:active{background-color:#c2c8cc;border-color:#c2c8cc;color:#fff;outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .hYxfuV:hover,.hYxfuV:focus,.hYxfuV:focus-visible,.hYxfuV:active{background-color:#06615a;border-color:#06615a;color:#fff;outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .hCJcnb{color:#17494d;-webkit-text-decoration:underline;text-decoration:underline;-webkit-font-smoothing:antialiased;text-overflow:clip;overflow:unset;-moz-osx-font-smoothing:grayscale;-webkit-font-smoothing:antialiased;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:inline;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-weight:600;gap:4px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;line-height:calc(1em + 8px);-webkit-text-decoration:none;text-decoration:none;font-size:14px;font-weight:400;line-height:18px;color:#68737d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-size:12px;font-weight:400;}/*!sc*/ .hCJcnb,.hCJcnb .Linkstyle__LinkText-sc-1cm3ukq-0{-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .hCJcnb .Linkstyle__LinkText-sc-1cm3ukq-0{border-bottom:2px solid #17494d;}/*!sc*/ .hCJcnb:hover,.hCJcnb:focus,.hCJcnb:focus-visible,.hCJcnb:active{color:#06615a;}/*!sc*/ .hCJcnb:hover,.hCJcnb:focus,.hCJcnb:focus-visible,.hCJcnb:active,.hCJcnb:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.hCJcnb:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.hCJcnb:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.hCJcnb:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .hCJcnb .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transition:-webkit-transform 0.25s;-webkit-transition:transform 0.25s;transition:transform 0.25s;vertical-align:middle;margin-bottom:2px;}/*!sc*/ .hCJcnb [data-garden-id='buttons.external_icon']{display:none;}/*!sc*/ .hCJcnb:hover,.hCJcnb:focus,.hCJcnb:focus-visible,.hCJcnb:active{outline:none;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .hCJcnb:hover .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.hCJcnb:focus .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.hCJcnb:focus-visible .Linkstyle__ArrowIcon-sc-1cm3ukq-1,.hCJcnb:active .Linkstyle__ArrowIcon-sc-1cm3ukq-1{-webkit-transform:translateX(4px);-ms-transform:translateX(4px);transform:translateX(4px);}/*!sc*/ .hCJcnb:hover,.hCJcnb:focus,.hCJcnb:focus-visible,.hCJcnb:active{color:#06615a;-webkit-text-decoration:underline;text-decoration:underline;}/*!sc*/ .hCJcnb:hover,.hCJcnb:focus,.hCJcnb:focus-visible,.hCJcnb:active,.hCJcnb:hover .Linkstyle__LinkText-sc-1cm3ukq-0,.hCJcnb:focus .Linkstyle__LinkText-sc-1cm3ukq-0,.hCJcnb:focus-visible .Linkstyle__LinkText-sc-1cm3ukq-0,.hCJcnb:active .Linkstyle__LinkText-sc-1cm3ukq-0{border-color:#06615a;}/*!sc*/ .hCJcnb .Linkstyle__LinkText-sc-1cm3ukq-0{border:none;}/*!sc*/ data-styled.g10[id="Linkstyle__LinkRoot-sc-1cm3ukq-2"]{content:"kucrYZ,eijlVE,dujRMD,ZzWXW,jFSMjV,bcuiXw,hYxfuV,hCJcnb,"}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .fFozma{color:#17494d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;line-height:24px;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ .gDyimz{color:#17494d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-size:18px;line-height:1.6em;}/*!sc*/ @media (min-width:481px){.gDyimz{font-size:20px;}}/*!sc*/ data-styled.g33[id="Textstyle__TextRoot-sc-c9um69-0"]{content:"fFozma,gDyimz,"}/*!sc*/ .iRSmTf{position:relative;direction:ltr;margin:0;border:0;padding:0;font-size:0;}/*!sc*/ data-styled.g40[id="StyledField-sc-12gzfsu-0"]{content:"iRSmTf,"}/*!sc*/ .gEsgnT{-webkit-appearance:none;-moz-appearance:none;appearance:none;-webkit-transition:border-color 0.25s ease-in-out,box-shadow 0.1s ease-in-out,background-color 0.25s ease-in-out,color 0.25s ease-in-out,z-index 0.25s ease-in-out;transition:border-color 0.25s ease-in-out,box-shadow 0.1s ease-in-out,background-color 0.25s ease-in-out,color 0.25s ease-in-out,z-index 0.25s ease-in-out;border:1px solid;border-radius:4px;width:100%;box-sizing:border-box;vertical-align:middle;font-family:inherit;padding:0.625em 0.75em;min-height:40px;line-height:1.125;font-size:16px;border-color:#8f99a2;background-color:#fff;color:#17494d;}/*!sc*/ .gEsgnT::-ms-browse{border-radius:2px;}/*!sc*/ .gEsgnT::-ms-clear,.gEsgnT::-ms-reveal{display:none;}/*!sc*/ .gEsgnT::-moz-color-swatch{border:none;border-radius:2px;}/*!sc*/ .gEsgnT::-webkit-color-swatch{border:none;border-radius:2px;}/*!sc*/ .gEsgnT::-webkit-color-swatch-wrapper{padding:0;}/*!sc*/ .gEsgnT::-webkit-clear-button,.gEsgnT::-webkit-inner-spin-button,.gEsgnT::-webkit-search-cancel-button,.gEsgnT::-webkit-search-results-button{display:none;}/*!sc*/ .gEsgnT::-webkit-datetime-edit{line-height:1;}/*!sc*/ .gEsgnT::-webkit-input-placeholder{opacity:1;}/*!sc*/ .gEsgnT::-moz-placeholder{opacity:1;}/*!sc*/ .gEsgnT:-ms-input-placeholder{opacity:1;}/*!sc*/ .gEsgnT::placeholder{opacity:1;}/*!sc*/ .gEsgnT:invalid{box-shadow:none;}/*!sc*/ .gEsgnT[type='file']::-ms-value{display:none;}/*!sc*/ @media screen and (min--moz-device-pixel-ratio:0){.gEsgnT[type='number']{-webkit-appearance:textfield;-moz-appearance:textfield;appearance:textfield;}}/*!sc*/ .gEsgnT::-ms-browse{font-size:14px;}/*!sc*/ .gEsgnT[type='date'],.gEsgnT[type='datetime-local'],.gEsgnT[type='file'],.gEsgnT[type='month'],.gEsgnT[type='time'],.gEsgnT[type='week']{max-height:40px;}/*!sc*/ .gEsgnT[type='file']{line-height:1;}/*!sc*/ @supports (-ms-ime-align:auto){.gEsgnT[type='color']{padding:1px 3px;}}/*!sc*/ .gEsgnT::-moz-color-swatch{margin-top:-5px;margin-left:-7px;width:calc(100% + 14px);height:28px;}/*!sc*/ .gEsgnT::-webkit-color-swatch{margin:-5px -7px;}/*!sc*/ .StyledLabel-sc-2utmsz-0:not([hidden]) + .gEsgnT.gEsgnT,.StyledHint-sc-17c2wu8-0 + .gEsgnT.gEsgnT,.StyledMessage-sc-30hgg7-0 + .gEsgnT.gEsgnT,.gEsgnT.gEsgnT + .StyledHint-sc-17c2wu8-0,.gEsgnT.gEsgnT ~ .StyledMessage-sc-30hgg7-0{margin-top:8px;}/*!sc*/ .gEsgnT::-webkit-input-placeholder{color:#818d97;}/*!sc*/ .gEsgnT::-moz-placeholder{color:#818d97;}/*!sc*/ .gEsgnT:-ms-input-placeholder{color:#818d97;}/*!sc*/ .gEsgnT::placeholder{color:#818d97;}/*!sc*/ .gEsgnT[readonly],.gEsgnT[aria-readonly='true']{border-color:#8f99a2;background-color:#abb3b9;}/*!sc*/ .gEsgnT:hover{border-color:#03363d;}/*!sc*/ .gEsgnT:focus{outline:none;}/*!sc*/ .gEsgnT:focus-visible,.gEsgnT[data-garden-focus-visible="true"]{outline:2px solid transparent;outline-offset:1px;box-shadow: inset 0px 2px 4px #fff, inset 0px 4px 12px #03363d;border-color:#03363d;}/*!sc*/ .gEsgnT:disabled,.gEsgnT[aria-disabled='true']{border-color:#9da6ae;background-color:#abb3b9;color:#818d97;}/*!sc*/ .gEsgnT:disabled{cursor:default;}/*!sc*/ data-styled.g47[id="StyledTextInput-sc-k12n8x-0"]{content:"gEsgnT,"}/*!sc*/ .gaKCjd{display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;position:relative;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;-webkit-align-items:stretch;-webkit-box-align:stretch;-ms-flex-align:stretch;align-items:stretch;z-index:0;width:100%;}/*!sc*/ .StyledLabel-sc-2utmsz-0:not([hidden]) + .gaKCjd.gaKCjd,.StyledHint-sc-17c2wu8-0 + .gaKCjd.gaKCjd,.StyledMessage-sc-30hgg7-0 + .gaKCjd.gaKCjd,.gaKCjd.gaKCjd + .StyledHint-sc-17c2wu8-0,.gaKCjd.gaKCjd + .StyledMessage-sc-30hgg7-0{margin-top:8px;}/*!sc*/ .gaKCjd > .StyledTextInput-sc-k12n8x-0{position:relative;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin-top:0;margin-bottom:0;width:auto;min-width:0;}/*!sc*/ .gaKCjd > *{z-index:-1;}/*!sc*/ .gaKCjd > .StyledTextInput-sc-k12n8x-0{z-index:0;}/*!sc*/ .gaKCjd > .StyledTextInput-sc-k12n8x-0:disabled{z-index:-2;}/*!sc*/ .gaKCjd > .StyledTextInput-sc-k12n8x-0:hover,.gaKCjd > button:hover,.gaKCjd > .StyledTextInput-sc-k12n8x-0:focus-visible,.gaKCjd > button:focus-visible,.gaKCjd > .StyledTextInput-sc-k12n8x-0[data-garden-focus-visible],.gaKCjd > button[data-garden-focus-visible],.gaKCjd > .StyledTextInput-sc-k12n8x-0:active,.gaKCjd > button:active,.gaKCjd > button[aria-pressed='true'],.gaKCjd > button[aria-pressed='mixed']{z-index:1;}/*!sc*/ .gaKCjd > button:disabled{border-top-width:0;border-bottom-width:0;}/*!sc*/ .gaKCjd > *:not(:first-child){margin-left:-1px;}/*!sc*/ .gaKCjd > *:first-child:not(:last-child){border-top-right-radius:0;border-bottom-right-radius:0;}/*!sc*/ .gaKCjd > *:last-child:not(:first-child){border-top-left-radius:0;border-bottom-left-radius:0;}/*!sc*/ .gaKCjd > *:not(:first-child):not(:last-child){border-radius:0;}/*!sc*/ data-styled.g52[id="StyledInputGroup-sc-kjh1f0-0"]{content:"gaKCjd,"}/*!sc*/ .bAhBqb{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;color:#17494d;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:12px;position:absolute;right:16px;top:50%;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);}/*!sc*/ data-styled.g92[id="FormFieldstyle__FormFieldIcons-sc-1tygcda-4"]{content:"bAhBqb,"}/*!sc*/ .hHdcVj{margin-top:8px;position:relative;}/*!sc*/ data-styled.g95[id="FormFieldstyle__FormFieldWrapper-sc-1tygcda-7"]{content:"hHdcVj,"}/*!sc*/ .dGwjHC{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;list-style:none;margin:0;padding:0;text-align:left;}/*!sc*/ data-styled.g121[id="Breadcrumbsstyle__Crumbs-sc-16xz1hx-1"]{content:"dGwjHC,"}/*!sc*/ .cBiDug{color:#17494d;margin:0;line-height:24px;position:relative;}/*!sc*/ .iYXkfi{color:#17494d;margin:0;line-height:24px;position:relative;}/*!sc*/ .iYXkfi::after{content:'';position:absolute;left:0;top:0;width:100%;height:100%;}/*!sc*/ data-styled.g122[id="Breadcrumbsstyle__Crumb-sc-16xz1hx-2"]{content:"cBiDug,iYXkfi,"}/*!sc*/ .kxqCcm{margin:0 8px;}/*!sc*/ data-styled.g123[id="Breadcrumbsstyle__Separator-sc-16xz1hx-3"]{content:"kxqCcm,"}/*!sc*/ .ihQZPj .Linkstyle__LinkText-sc-1cm3ukq-0{border:none;}/*!sc*/ .ihQZPj .Linkstyle__LinkText-sc-6d6yp9-3{background:none;}/*!sc*/ data-styled.g124[id="Breadcrumbsstyle__FauxLink-sc-16xz1hx-4"]{content:"ihQZPj,"}/*!sc*/ .kMMbdA{-webkit-align-items:flex-start;-webkit-box-align:flex-start;-ms-flex-align:flex-start;align-items:flex-start;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;height:100%;-webkit-box-pack:start;-webkit-justify-content:flex-start;-ms-flex-pack:start;justify-content:flex-start;position:relative;-webkit-transition:box-shadow 0.25s;transition:box-shadow 0.25s;width:100%;gap:16px;-webkit-text-decoration:none;text-decoration:none;cursor:pointer;padding:24px;}/*!sc*/ .kMMbdA *{margin:0;}/*!sc*/ @media (max-width:767.98px){.kMMbdA{height:auto;margin-bottom:24px;}}/*!sc*/ .kMMbdA .Textstyle__TextRoot-sc-c9um69-0{-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1;}/*!sc*/ .kMMbdA:hover{-webkit-text-decoration:none;text-decoration:none;box-shadow:0px 16px 28px rgba(0,0,0,0.08);}/*!sc*/ data-styled.g127[id="Cardstyle__CardRoot-sc-1g3sojj-1"]{content:"kMMbdA,"}/*!sc*/ .cjZCoN{margin:0 auto;width:100%;}/*!sc*/ @media (min-width:0px){.cjZCoN{padding-left:16px;}}/*!sc*/ @media (min-width:0px){.cjZCoN{padding-right:16px;}}/*!sc*/ @media (min-width:1120px){.cjZCoN{max-width:1120px;}}/*!sc*/ .Containerstyle__ContainerRoot-sc-1d6dta4-0 .Containerstyle__ContainerRoot-sc-1d6dta4-0{padding-left:0;padding-right:0;}/*!sc*/ data-styled.g140[id="Containerstyle__ContainerRoot-sc-1d6dta4-0"]{content:"cjZCoN,"}/*!sc*/ .dxBaPJ{width:100%;margin:0;border-right:0;border-left:0;border-bottom:0;height:1px;border-top:1px;border-style:solid;border-color:#c2c8cc;background-color:transparent;}/*!sc*/ data-styled.g141[id="Dividerstyle__DividerRoot-sc-5fuxjc-0"]{content:"dxBaPJ,"}/*!sc*/ .lfHWbP{background:#f8f9f9;border-radius:0;border:none;box-shadow:0 0 0 1px #68737d inset;font-size:16px;line-height:24px;min-height:48px;padding:12px;}/*!sc*/ .lfHWbP,.lfHWbP:invalid{box-shadow:0 0 0 1px #68737d inset;}/*!sc*/ .lfHWbP:hover{box-shadow:0 0 0 1px #06615a inset;}/*!sc*/ .lfHWbP:active,.lfHWbP:focus-within,.lfHWbP:focus,.lfHWbP[data-garden-focus-visible='true'],.lfHWbP[data-garden-selected='true']{box-shadow:0 0 0 2px #028079 inset;}/*!sc*/ .lfHWbP::-webkit-input-placeholder{color:#68737d;}/*!sc*/ .lfHWbP::-moz-placeholder{color:#68737d;}/*!sc*/ .lfHWbP:-ms-input-placeholder{color:#68737d;}/*!sc*/ .lfHWbP::placeholder{color:#68737d;}/*!sc*/ .lfHWbP:disabled,.lfHWbP[aria-disabled='true']{background:#f8f9f9;}/*!sc*/ data-styled.g194[id="Inputstyle__InputRoot-sc-zmwkx5-0"]{content:"lfHWbP,"}/*!sc*/ .ffvfaw{margin:0;}/*!sc*/ data-styled.g195[id="InputGroupstyle__InputGroupInput-sc-15ydodj-0"]{content:"ffvfaw,"}/*!sc*/ .hXPZQH{margin:0;}/*!sc*/ data-styled.g196[id="InputGroupstyle__InputGroupButton-sc-15ydodj-1"]{content:"hXPZQH,"}/*!sc*/ .gefXPI > *{margin-left:0 !important;}/*!sc*/ .gefXPI ~ .FormFieldstyle__FormFieldIcons-sc-1tygcda-4{display:none;}/*!sc*/ @media (max-width:767.98px){.gefXPI{-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;}.gefXPI .InputGroupstyle__InputGroupButton-sc-15ydodj-1{margin-top:0.5rem;}.gefXPI .InputGroupstyle__InputGroupButton2-sc-15ydodj-2{margin-top:8px;}.gefXPI .InputGroupstyle__InputGroupInput-sc-15ydodj-0{margin-right:0;}}/*!sc*/ .gefXPI .InputGroupstyle__InputGroupButton2-sc-15ydodj-2:last-child:not(:first-child){border-top-left-radius:48px;border-bottom-left-radius:48px;}/*!sc*/ data-styled.g198[id="InputGroupstyle__InputGroupRoot-sc-15ydodj-3"]{content:"gefXPI,"}/*!sc*/ .dFXoyF li{position:relative;color:#17494d;margin-top:16px;margin-bottom:16px;line-height:1.5;padding-left:0.5rem;}/*!sc*/ @media (max-width:767.98px){.dFXoyF li{text-align:left;}}/*!sc*/ .dFXoyF li .Headingstyle__HeadingRoot-sc-150xww-0{margin-bottom:0.5rem;}/*!sc*/ .dFXoyF li .Textstyle__TextRoot-sc-c9um69-0{margin-top:0;}/*!sc*/ .dFXoyF li:before{background:undefined;}/*!sc*/ .dFXoyF li svg{color:undefined;}/*!sc*/ .cGHfGt{counter-reset:listCounter;list-style:none;padding:0;}/*!sc*/ .cGHfGt li{position:relative;color:#17494d;margin-top:16px;margin-bottom:16px;line-height:1.5;padding-left:0.5rem;counter-increment:listCounter;margin-bottom:32px;padding:0 0 0 40px;}/*!sc*/ @media (max-width:767.98px){.cGHfGt li{text-align:left;}}/*!sc*/ .cGHfGt li:before{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;border-radius:100%;border:2px solid #03363d;color:#03363d;content:counter(listCounter);display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;font-size:14px;height:24px;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;left:0;position:absolute;top:2px;width:24px;}/*!sc*/ .cGHfGt li .Headingstyle__HeadingRoot-sc-150xww-0{margin-bottom:0.5rem;}/*!sc*/ .cGHfGt li .Textstyle__TextRoot-sc-c9um69-0{margin-top:0;}/*!sc*/ .cGHfGt li:before{background:undefined;}/*!sc*/ .cGHfGt li svg{color:undefined;}/*!sc*/ data-styled.g211[id="Liststyle__OrderedListRoot-sc-1ptcc0u-0"]{content:"dFXoyF,cGHfGt,"}/*!sc*/ .dnJUmF li{position:relative;color:#17494d;margin-top:16px;margin-bottom:16px;line-height:1.5;padding-left:0.5rem;}/*!sc*/ @media (max-width:767.98px){.dnJUmF li{text-align:left;}}/*!sc*/ .dnJUmF li .Headingstyle__HeadingRoot-sc-150xww-0{margin-bottom:0.5rem;}/*!sc*/ .dnJUmF li .Textstyle__TextRoot-sc-c9um69-0{margin-top:0;}/*!sc*/ .dnJUmF li:before{background:undefined;}/*!sc*/ .dnJUmF li svg{color:undefined;}/*!sc*/ data-styled.g212[id="Liststyle__UnorderedListRoot-sc-1ptcc0u-1"]{content:"dnJUmF,"}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNT.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNT.woff") format("woff");font-weight:100;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNTI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNTI.woff") format("woff");font-weight:100;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNL.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNLI.woff") format("woff");font-weight:200;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNR.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNR.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNRI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNRI.woff") format("woff");font-weight:400;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSB.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNSBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNSBI.woff") format("woff");font-weight:600;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNB.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBI.woff") format("woff");font-weight:700;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXB.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXB.woff") format("woff");font-weight:800;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNXBI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNXBI.woff") format("woff");font-weight:800;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBL.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBL.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Proxima Nova;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/PNBLI.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/PNBLI.woff") format("woff");font-weight:900;font-stretch:normal;font-style:italic;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNLight.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNLight.woff") format("woff");font-weight:200;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNMedium.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSN.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSN.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBold.woff") format("woff");font-weight:700;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Sharp Sans;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/SHSNBlack.woff") format("woff");font-weight:900;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:Noto Sans JP;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/noto-sans-jp-bold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/leaguemono-regular.woff") format("woff");font-weight:400;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ @font-face{font-family:League Mono;-moz-font-feature-settings:"liga=0";-moz-font-feature-settings:"liga" 0;src: url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff2") format("woff2"), url("https://web-assets.zendesk.com/fonts/LeagueMono-SemiBold.woff") format("woff");font-weight:600;font-stretch:normal;font-style:normal;font-display:swap;}/*!sc*/ html,body{margin:0;padding:0;box-sizing:border-box;}/*!sc*/ *,*::before,*::after{box-sizing:inherit;}/*!sc*/ body{overflow-x:hidden;}/*!sc*/ img,figure,video{max-width:100%;}/*!sc*/ html{-webkit-scroll-behavior:smooth;-moz-scroll-behavior:smooth;-ms-scroll-behavior:smooth;scroll-behavior:smooth;}/*!sc*/ @media (min-width:0px){html{-webkit-scroll-padding-top:60px;-moz-scroll-padding-top:60px;-ms-scroll-padding-top:60px;scroll-padding-top:60px;}}/*!sc*/ @media (min-width:768px){html{-webkit-scroll-padding-top:80px;-moz-scroll-padding-top:80px;-ms-scroll-padding-top:80px;scroll-padding-top:80px;}}/*!sc*/ body{-webkit-font-smoothing:antialiased;font-variant-ligatures:no-common-ligatures;background:#f8f9f9;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-size:16px;font-style:normal;line-height:1;overflow-x:hidden;}/*!sc*/ h1,.h1{color:#03363d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:40px;font-weight:700;line-height:calc(1em + 10px);}/*!sc*/ @media (min-width:481px){h1,.h1{font-size:48px;}}/*!sc*/ h2,.h2{color:#03363d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:32px;font-weight:700;line-height:calc(1em + 10px);}/*!sc*/ @media (min-width:481px){h2,.h2{font-size:38px;}}/*!sc*/ h3,.h3{color:#03363d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:26px;font-weight:700;line-height:calc(1em + 10px);}/*!sc*/ @media (min-width:481px){h3,.h3{font-size:28px;}}/*!sc*/ h4,.h4{color:#03363d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:20px;font-weight:700;line-height:calc(1em + 10px);}/*!sc*/ @media (min-width:481px){h4,.h4{font-size:22px;}}/*!sc*/ h5,.h5{color:#03363d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:18px;font-weight:600;line-height:calc(1em + 10px);}/*!sc*/ @media (min-width:481px){h5,.h5{font-size:20px;}}/*!sc*/ h6,.h6{color:#03363d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:16px;font-weight:600;line-height:calc(1em + 10px);}/*!sc*/ .supertitle{color:#03363d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:14px;font-weight:700;line-height:calc(1em + 10px);}/*!sc*/ .heading-small{color:#03363d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:14px;font-weight:400;line-height:calc(1em + 10px);}/*!sc*/ .heading-small-semi{color:#03363d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:14px;font-weight:600;line-height:calc(1em + 10px);}/*!sc*/ .heading-xsmall{color:#03363d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:12px;font-weight:400;line-height:calc(1em + 10px);}/*!sc*/ .heading-xsmall-semi{color:#03363d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:12px;font-weight:600;line-height:1.6em;}/*!sc*/ ol.bullet-default{() => listGenerator({ tag:'ol', bullet:'default'});}/*!sc*/ ol.bullet-circled{() => listGenerator({ tag:'ol', bullet:'circled'});}/*!sc*/ ul.bullet-default{() => listGenerator({ tag:'ul', bullet:'default'});}/*!sc*/ ul.bullet-icon{() => listGenerator({ tag:'ul', bullet:'icon'});}/*!sc*/ ul.bullet-none{() => listGenerator({ tag:'ul', bullet:'none'});}/*!sc*/ ul.bullet-large{() => listGenerator({ tag:'ul', bullet:'large'});}/*!sc*/ table{display:table;border:none;width:100%;table-layout:fixed;border-collapse:collapse;border-spacing:0;color:#03363d;}/*!sc*/ table p{margin-top:0;}/*!sc*/ table tr{display:table-row;-webkit-transition:background-color cubic-bezier(0.7,0,0.3,1);transition:background-color cubic-bezier(0.7,0,0.3,1);vertical-align:top;box-sizing:border-box;border-bottom-color:#c2c8cc;}/*!sc*/ table tr:hover{border-bottom-color:#c2c8cc;background-color:#f8f9f9;}/*!sc*/ table tr td{display:table-cell;-webkit-transition:border-color cubic-bezier(0.7,0,0.3,1),box-shadow cubic-bezier(0.7,0,0.3,1);transition:border-color cubic-bezier(0.7,0,0.3,1),box-shadow cubic-bezier(0.7,0,0.3,1);box-sizing:border-box;}/*!sc*/ table thead tr{height:auto;}/*!sc*/ table thead tr th{color:#03363d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:16px;font-weight:600;line-height:calc(1em + 10px);text-align:left;line-height:inherit;margin-bottom:0;padding:12px;}/*!sc*/ @media (min-width:1120px){table thead tr th{padding:12px 24px;}}/*!sc*/ table tbody tr td{padding:16px 12px;color:#17494d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;line-height:24px;}/*!sc*/ @media (min-width:1120px){table tbody tr td{padding:16px 24px;}}/*!sc*/ @media (min-width:1440px){table tbody tr td{padding:20px 24px;}}/*!sc*/ table.table-row-headings tbody tr th:first-child,table.table-row-headings tbody tr td:first-child{color:#03363d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;font-size:16px;font-weight:600;line-height:calc(1em + 10px);}/*!sc*/ table.table-striped tbody tr:nth-child(odd){background-color:#f8f9f9;}/*!sc*/ table.table-striped tbody tr:nth-child(odd):hover{border-bottom-color:#c2c8cc;background-color:#f8f9f9;}/*!sc*/ table.table-size-large tbody tr td{padding:24px 12px;}/*!sc*/ @media (min-width:1120px){table.table-size-large tbody tr td{padding:24px;}}/*!sc*/ @media (min-width:1440px){table.table-size-large tbody tr td{padding:32px 24px;}}/*!sc*/ p{color:#17494d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;line-height:24px;}/*!sc*/ p.large{color:#17494d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-size:18px;line-height:1.6em;}/*!sc*/ @media (min-width:481px){p.large{font-size:20px;}}/*!sc*/ p.caption{color:#17494d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-size:13px;line-height:1.6em;}/*!sc*/ @media (min-width:768px){p.caption{font-size:14px;}}/*!sc*/ data-styled.g233[id="sc-global-cHyjzB1"]{content:"sc-global-cHyjzB1,"}/*!sc*/ .dPibgo{box-sizing:border-box;width:100%;-webkit-flex-basis:8.333333333333332%;-ms-flex-preferred-size:8.333333333333332%;flex-basis:8.333333333333332%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:8.333333333333332%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){.dPibgo{-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;width:auto;max-width:100%;}}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .fsKKdM{box-sizing:border-box;width:100%;-webkit-flex-basis:16.666666666666664%;-ms-flex-preferred-size:16.666666666666664%;flex-basis:16.666666666666664%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:16.666666666666664%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .jUHGHO{box-sizing:border-box;width:100%;-webkit-flex-basis:0;-ms-flex-preferred-size:0;flex-basis:0;-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1;max-width:100%;text-align:center;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .gOpaft{box-sizing:border-box;width:100%;-webkit-flex-basis:0;-ms-flex-preferred-size:0;flex-basis:0;-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1;max-width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .eHkYmh{box-sizing:border-box;width:100%;-webkit-flex-basis:0;-ms-flex-preferred-size:0;flex-basis:0;-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1;max-width:100%;text-align:right;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .coApmP{box-sizing:border-box;width:100%;-webkit-flex-basis:8.333333333333332%;-ms-flex-preferred-size:8.333333333333332%;flex-basis:8.333333333333332%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:8.333333333333332%;text-align:center;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .eSGwgQ{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){.eSGwgQ{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:100%;}}/*!sc*/ @media (min-width:768px){.eSGwgQ{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:100%;}}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .dATmVw{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){.dATmVw{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:100%;}}/*!sc*/ @media (min-width:768px){.dATmVw{-webkit-flex-basis:75%;-ms-flex-preferred-size:75%;flex-basis:75%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:75%;}}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .iqteIG{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){.iqteIG{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-order:1;-ms-flex-order:1;order:1;max-width:100%;text-align:left;}}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){.iqteIG{-webkit-flex-basis:50%;-ms-flex-preferred-size:50%;flex-basis:50%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-order:0;-ms-flex-order:0;order:0;margin-left:0;max-width:50%;}}/*!sc*/ @media (min-width:1120px){.iqteIG{-webkit-flex-basis:50%;-ms-flex-preferred-size:50%;flex-basis:50%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:50%;}}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .cmRjVg{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){.cmRjVg{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-order:0;-ms-flex-order:0;order:0;max-width:100%;}}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){.cmRjVg{-webkit-flex-basis:41.66666666666667%;-ms-flex-preferred-size:41.66666666666667%;flex-basis:41.66666666666667%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;-webkit-order:1;-ms-flex-order:1;order:1;margin-left:8.333333333333332%;max-width:41.66666666666667%;}}/*!sc*/ @media (min-width:1120px){.cmRjVg{-webkit-flex-basis:41.66666666666667%;-ms-flex-preferred-size:41.66666666666667%;flex-basis:41.66666666666667%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:41.66666666666667%;}}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .jjCVBw{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){.jjCVBw{-webkit-flex-basis:50%;-ms-flex-preferred-size:50%;flex-basis:50%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:50%;}}/*!sc*/ @media (min-width:768px){.jjCVBw{-webkit-flex-basis:33.33333333333333%;-ms-flex-preferred-size:33.33333333333333%;flex-basis:33.33333333333333%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:33.33333333333333%;}}/*!sc*/ @media (min-width:1120px){.jjCVBw{-webkit-flex-basis:25%;-ms-flex-preferred-size:25%;flex-basis:25%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:25%;}}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .dyNcwQ{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){.dyNcwQ{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:100%;}}/*!sc*/ @media (min-width:768px){.dyNcwQ{-webkit-flex-basis:16.666666666666664%;-ms-flex-preferred-size:16.666666666666664%;flex-basis:16.666666666666664%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:16.666666666666664%;}}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .ctrYVg{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){.ctrYVg{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:100%;text-align:center;}}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){.ctrYVg{-webkit-flex-basis:41.66666666666667%;-ms-flex-preferred-size:41.66666666666667%;flex-basis:41.66666666666667%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:41.66666666666667%;text-align:left;}}/*!sc*/ @media (min-width:1120px){.ctrYVg{-webkit-flex-basis:25%;-ms-flex-preferred-size:25%;flex-basis:25%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:25%;}}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .lcfIfE{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){.lcfIfE{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:100%;}}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){.lcfIfE{-webkit-flex-basis:58.333333333333336%;-ms-flex-preferred-size:58.333333333333336%;flex-basis:58.333333333333336%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:58.333333333333336%;}}/*!sc*/ @media (min-width:1120px){.lcfIfE{-webkit-flex-basis:41.66666666666667%;-ms-flex-preferred-size:41.66666666666667%;flex-basis:41.66666666666667%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:41.66666666666667%;}}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .dEBZWs{box-sizing:border-box;width:100%;padding-right:8px;padding-left:8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){.dEBZWs{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:100%;}}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){.dEBZWs{-webkit-flex-basis:33.33333333333333%;-ms-flex-preferred-size:33.33333333333333%;flex-basis:33.33333333333333%;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;max-width:33.33333333333333%;}}/*!sc*/ @media (min-width:1440px){}/*!sc*/ data-styled.g234[id="StyledCol-sc-inuw62-0"]{content:"dPibgo,fsKKdM,jUHGHO,gOpaft,eHkYmh,coApmP,eSGwgQ,dATmVw,iqteIG,cmRjVg,jjCVBw,dyNcwQ,ctrYVg,lcfIfE,dEBZWs,"}/*!sc*/ .izllXr{margin-right:auto;margin-left:auto;width:100%;box-sizing:border-box;padding-right:8px;padding-left:8px;}/*!sc*/ data-styled.g235[id="StyledGrid-sc-oxgg5i-0"]{content:"izllXr,"}/*!sc*/ .ikGaFK{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;box-sizing:border-box;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:end;-webkit-justify-content:flex-end;-ms-flex-pack:end;justify-content:flex-end;margin-right:-8px;margin-left:-8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .btaUcD{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;box-sizing:border-box;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;margin-right:-8px;margin-left:-8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .jIlQVA{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;box-sizing:border-box;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;margin-right:-8px;margin-left:-8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .fsMCSE{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;box-sizing:border-box;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;margin-right:-8px;margin-left:-8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ .kmkcfB{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;box-sizing:border-box;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:start;-webkit-justify-content:flex-start;-ms-flex-pack:start;justify-content:flex-start;margin-right:-8px;margin-left:-8px;}/*!sc*/ @media (min-width:0px){}/*!sc*/ @media (min-width:481px){}/*!sc*/ @media (min-width:768px){}/*!sc*/ @media (min-width:1120px){}/*!sc*/ @media (min-width:1440px){}/*!sc*/ data-styled.g236[id="StyledRow-sc-xjsdg1-0"]{content:"ikGaFK,btaUcD,jIlQVA,fsMCSE,kmkcfB,"}/*!sc*/ .drMyZp{padding-left:0;padding-right:0;}/*!sc*/ data-styled.g242[id="Gridstyle__GridRoot-sc-1uhmtis-0"]{content:"drMyZp,"}/*!sc*/ .jZifzR.jZifzR.jZifzR.jZifzR{margin-top:0;}/*!sc*/ data-styled.g249[id="LinkCollectionstyle__LinkCollectionContentWrapper-sc-96x2q7-0"]{content:"jZifzR,"}/*!sc*/ .hfrOhb{color:#03363d;height:32px;margin-bottom:20px;margin-top:64px;width:32px;}/*!sc*/ data-styled.g250[id="LinkCollectionstyle__ZendeskIcon-sc-96x2q7-1"]{content:"hfrOhb,"}/*!sc*/ .fbaGOf{overflow:hidden;}/*!sc*/ .fbaGOf .Headingstyle__HeadingRoot-sc-150xww-0{overflow-wrap:break-word;}/*!sc*/ .fbaGOf ul{padding:0;}/*!sc*/ .fbaGOf ul li{line-height:16px;list-style:none;margin-bottom:8px;}/*!sc*/ data-styled.g251[id="LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2"]{content:"fbaGOf,"}/*!sc*/ .ialojv{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-flow:column wrap;-ms-flex-flow:column wrap;flex-flow:column wrap;width:100%;gap:16px;}/*!sc*/ .Textstyle__TextRoot-sc-c9um69-0 + .LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0,.Headingstyle__HeadingRoot-sc-150xww-0 + .ialojv{padding-top:8px;}/*!sc*/ .ialojv > .VideoLinkstyle__VideoLinkRoot-sc-1fwy2wl-0{-webkit-align-self:stretch;-ms-flex-item-align:stretch;align-self:stretch;}/*!sc*/ @media (min-width:768px){.ialojv{-webkit-align-self:inherit;-ms-flex-item-align:inherit;align-self:inherit;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;width:auto;}}/*!sc*/ data-styled.g255[id="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0"]{content:"ialojv,"}/*!sc*/ .jvviVs{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;height:auto;overflow:hidden;position:relative;-webkit-transform:translateZ(0);-ms-transform:translateZ(0);transform:translateZ(0);width:100%;-webkit-transform:rotate(0deg);-ms-transform:rotate(0deg);transform:rotate(0deg);}/*!sc*/ .jvviVs:after{content:'';display:block;padding-top:100%;}/*!sc*/ .jvviVs img{-webkit-transform:rotate(-0deg);-ms-transform:rotate(-0deg);transform:rotate(-0deg);}/*!sc*/ @media all and (-ms-high-contrast:none),(-ms-high-contrast:active){.jvviVs img{-webkit-transform:none;-ms-transform:none;transform:none;}}/*!sc*/ @media all and (-ms-high-contrast:none),(-ms-high-contrast:active){.jvviVs{-webkit-clip-path:none;clip-path:none;border-radius:0;-webkit-transform:none;-ms-transform:none;transform:none;}}/*!sc*/ .jvviVs video,.jvviVs > img{height:100%;object-fit:cover;position:absolute;top:0;width:100%;}/*!sc*/ data-styled.g302[id="Relationframestyle__RelationframeRoot-sc-myqvby-0"]{content:"jvviVs,"}/*!sc*/ .iEJxZX{color:#68737d;display:block;height:32px;-webkit-transition:color 0.25s;transition:color 0.25s;width:32px;width:40px;}/*!sc*/ .iEJxZX:hover,.iEJxZX:active{color:#06615a;}/*!sc*/ data-styled.g312[id="SocialBlockstyle__YoutubeIcon-sc-1ebt7cj-0"]{content:"iEJxZX,"}/*!sc*/ .ennTzG{color:#68737d;display:block;height:32px;-webkit-transition:color 0.25s;transition:color 0.25s;width:32px;}/*!sc*/ .ennTzG:hover,.ennTzG:active{color:#06615a;}/*!sc*/ data-styled.g313[id="SocialBlockstyle__TwitterIcon-sc-1ebt7cj-1"]{content:"ennTzG,"}/*!sc*/ .fMYITU{color:#68737d;display:block;height:32px;-webkit-transition:color 0.25s;transition:color 0.25s;width:32px;}/*!sc*/ .fMYITU:hover,.fMYITU:active{color:#06615a;}/*!sc*/ data-styled.g314[id="SocialBlockstyle__FacebookIcon-sc-1ebt7cj-2"]{content:"fMYITU,"}/*!sc*/ .gxgYUI{color:#68737d;display:block;height:32px;-webkit-transition:color 0.25s;transition:color 0.25s;width:32px;}/*!sc*/ .gxgYUI:hover,.gxgYUI:active{color:#06615a;}/*!sc*/ data-styled.g315[id="SocialBlockstyle__InstaIcon-sc-1ebt7cj-3"]{content:"gxgYUI,"}/*!sc*/ .bRAChU{color:#68737d;display:block;height:32px;-webkit-transition:color 0.25s;transition:color 0.25s;width:32px;}/*!sc*/ .bRAChU:hover,.bRAChU:active{color:#06615a;}/*!sc*/ data-styled.g316[id="SocialBlockstyle__LinkedInIcon-sc-1ebt7cj-4"]{content:"bRAChU,"}/*!sc*/ .hUVtNW{color:#68737d;display:block;height:32px;-webkit-transition:color 0.25s;transition:color 0.25s;width:32px;}/*!sc*/ .hUVtNW:hover,.hUVtNW:active{color:#06615a;}/*!sc*/ data-styled.g318[id="SocialBlockstyle__RssIcon-sc-1ebt7cj-6"]{content:"hUVtNW,"}/*!sc*/ .fDqkXl{margin:24px 0;}/*!sc*/ .fDqkXl:last-child{margin-bottom:0;}/*!sc*/ data-styled.g319[id="SocialBlockstyle__SocialBlockRoot-sc-1ebt7cj-7"]{content:"fDqkXl,"}/*!sc*/ .hAhnRj{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:16px;margin:0;padding:0;}/*!sc*/ data-styled.g320[id="SocialBlockstyle__ListWrapper-sc-1ebt7cj-8"]{content:"hAhnRj,"}/*!sc*/ .bvObyx{margin:0;padding:0;list-style:none;font-size:2rem;}/*!sc*/ data-styled.g321[id="SocialBlockstyle__ListItem-sc-1ebt7cj-9"]{content:"bvObyx,"}/*!sc*/ .kuXMXJ{border:none;color:#68737d;-webkit-text-decoration:none;text-decoration:none;-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ .kuXMXJ:hover,.kuXMXJ:active{color:#06615a;}/*!sc*/ data-styled.g322[id="SocialBlockstyle__Link-sc-1ebt7cj-10"]{content:"kuXMXJ,"}/*!sc*/ .kjAPec{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;}/*!sc*/ data-styled.g332[id="Tagstyle__TagText-sc-1uuac66-0"]{content:"kjAPec,"}/*!sc*/ .cznLdD{color:#03363d;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-style:normal;font-weight:600;line-height:calc(1em + 8px);margin:0 0 24px;background:#e9ebed;color:#03363d;border-radius:16px;height:32px;min-width:0;margin:0;padding:7px 12px 9px;white-space:nowrap;-webkit-transition:background-color 0.25s;transition:background-color 0.25s;white-space:nowrap;font-size:14px;-webkit-text-decoration:none;text-decoration:none;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;}/*!sc*/ .cznLdD:hover{box-shadow:none;color:#fff;background:#06615a;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .cznLdD > *{width:auto;}/*!sc*/ data-styled.g333[id="Tagstyle__TagRoot-sc-1uuac66-1"]{content:"cznLdD,"}/*!sc*/ .ceUOVi{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;gap:8px;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;max-width:100%;}/*!sc*/ data-styled.g335[id="Tagstyle__TagContainer-sc-1uuac66-3"]{content:"ceUOVi,"}/*!sc*/ .gIVXpY{background-color:#fff;overflow-x:hidden;}/*!sc*/ .gIVXpY:nth-of-type(even){background-color:#f8f9f9;}/*!sc*/ .gIVXpY.no-vertical-padding{padding:0;}/*!sc*/ .gIVXpY .Basestyle__BaseMainRow-sc-3zktjg-0 > .Gridstyle__Col-sc-1uhmtis-2 > .Headingstyle__HeadingRoot-sc-150xww-0{margin-top:0;}/*!sc*/ @media (min-width:0px){.gIVXpY .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:32px;}}/*!sc*/ @media (min-width:768px){.gIVXpY .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:64px;}}/*!sc*/ .doXlEM{background-color:#fff;overflow-x:hidden;}/*!sc*/ @media (min-width:0px){.doXlEM{padding-top:32px;}}/*!sc*/ @media (min-width:0px){.doXlEM{padding-bottom:32px;}}/*!sc*/ @media (min-width:768px){.doXlEM{padding-top:64px;}}/*!sc*/ @media (min-width:768px){.doXlEM{padding-bottom:64px;}}/*!sc*/ .doXlEM:nth-of-type(even){background-color:#f8f9f9;}/*!sc*/ .doXlEM.no-vertical-padding{padding:0;}/*!sc*/ .doXlEM .Basestyle__BaseMainRow-sc-3zktjg-0 > .Gridstyle__Col-sc-1uhmtis-2 > .Headingstyle__HeadingRoot-sc-150xww-0{margin-top:0;}/*!sc*/ @media (min-width:0px){.doXlEM .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:32px;}}/*!sc*/ @media (min-width:768px){.doXlEM .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:64px;}}/*!sc*/ .qMACC{background-color:#fff;overflow-x:hidden;}/*!sc*/ .qMACC.no-vertical-padding{padding:0;}/*!sc*/ .qMACC .Basestyle__BaseMainRow-sc-3zktjg-0 > .Gridstyle__Col-sc-1uhmtis-2 > .Headingstyle__HeadingRoot-sc-150xww-0{margin-top:0;}/*!sc*/ @media (min-width:0px){.qMACC .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:32px;}}/*!sc*/ @media (min-width:768px){.qMACC .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:64px;}}/*!sc*/ .hPNIKC{background-color:#fff;overflow-x:hidden;}/*!sc*/ @media (min-width:0px){.hPNIKC{padding-top:32px;}}/*!sc*/ @media (min-width:0px){.hPNIKC{padding-bottom:32px;}}/*!sc*/ @media (min-width:768px){.hPNIKC{padding-top:64px;}}/*!sc*/ @media (min-width:768px){.hPNIKC{padding-bottom:64px;}}/*!sc*/ .hPNIKC.no-vertical-padding{padding:0;}/*!sc*/ .hPNIKC .Basestyle__BaseMainRow-sc-3zktjg-0 > .Gridstyle__Col-sc-1uhmtis-2 > .Headingstyle__HeadingRoot-sc-150xww-0{margin-top:0;}/*!sc*/ @media (min-width:0px){.hPNIKC .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:32px;}}/*!sc*/ @media (min-width:768px){.hPNIKC .Gridstyle__Row-sc-1uhmtis-1 + .Gridstyle__Row-sc-1uhmtis-1{margin-top:64px;}}/*!sc*/ data-styled.g348[id="Basestyle__BaseRoot-sc-3zktjg-1"]{content:"gIVXpY,doXlEM,qMACC,hPNIKC,"}/*!sc*/ .dCDdZM{-webkit-flex-basis:fit-content;-ms-flex-preferred-size:fit-content;flex-basis:fit-content;margin-right:15px;}/*!sc*/ data-styled.g364[id="Logostyle__LogoCol-sc-1uio3uc-0"]{content:"jXRRei,dCDdZM,"}/*!sc*/ .kWPuar{color:#03363d;height:20px;overflow:hidden;-webkit-transition:all 0.25s;transition:all 0.25s;width:100px;}/*!sc*/ @media (max-width:767.98px){.kWPuar{width:90px;height:18px;}}/*!sc*/ data-styled.g365[id="Logostyle__ZDLogoLink-sc-1uio3uc-1"]{content:"kWPuar,"}/*!sc*/ .hfWedq{-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ .hfWedq:hover{-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ data-styled.g367[id="Logostyle__LogoLink-sc-1uio3uc-3"]{content:"hfWedq,"}/*!sc*/ .fwFwMP{margin:0;line-height:0.5;}/*!sc*/ data-styled.g370[id="Logostyle__LogoHeading-sc-1uio3uc-6"]{content:"fwFwMP,"}/*!sc*/ .gNdNAX{position:relative;z-index:0;background:#fff;padding:0 16px;}/*!sc*/ .gNdNAX ul,.gNdNAX li{list-style:none;margin:0;padding:0;}/*!sc*/ .gNdNAX ul:not(:last-child),.gNdNAX li:not(:last-child){margin-bottom:0;}/*!sc*/ .gNdNAX ul{padding:16px 0;}/*!sc*/ .gNdNAX .Gridstyle__Row-sc-1uhmtis-1{position:relative;padding:16px 0;}/*!sc*/ .gNdNAX .Gridstyle__Col-sc-1uhmtis-2{padding-top:0;padding-bottom:0;}/*!sc*/ @media (max-width:480.98px){.gNdNAX .Gridstyle__Col-sc-1uhmtis-2:not(:first-of-type){-webkit-box-flex:2;-webkit-flex-grow:2;-ms-flex-positive:2;flex-grow:2;}}/*!sc*/ .gNdNAX .Accordionstyle__AccordionPanel-sc-ga9m60-4{padding:0;}/*!sc*/ .gNdNAX .Accordionstyle__AccordionPanel-sc-ga9m60-4[data-garden-id='accordions.panel']:last-child{border-bottom:none;padding-bottom:0;}/*!sc*/ .gNdNAX .Accordionstyle__AccordionPanel-sc-ga9m60-4 [data-garden-id='accordions.step_inner_panel']{padding:0 16px;}/*!sc*/ data-styled.g371[id="MobileNavbarstyle__MobileNavbarRoot-sc-lh7jwa-0"]{content:"gNdNAX,"}/*!sc*/ .hECWgd{margin:0 16px;}/*!sc*/ .hECWgd.hECWgd > span{border-bottom:0;}/*!sc*/ data-styled.g373[id="MobileNavbarstyle__PrimaryLink-sc-lh7jwa-2"]{content:"hECWgd,"}/*!sc*/ .gfYwcv{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:end;-webkit-justify-content:flex-end;-ms-flex-pack:end;justify-content:flex-end;gap:16px;}/*!sc*/ data-styled.g376[id="MobileNavbarstyle__MenuWrapper-sc-lh7jwa-5"]{content:"gfYwcv,"}/*!sc*/ .ghVMHi{color:#17494d;width:28px;height:28px;}/*!sc*/ data-styled.g377[id="MobileNavbarstyle__MenuIconHamburger-sc-lh7jwa-6"]{content:"ghVMHi,"}/*!sc*/ .eRNnFL{background:none;border:none;padding:0;cursor:pointer;}/*!sc*/ data-styled.g379[id="MobileNavbarstyle__MenuButton-sc-lh7jwa-8"]{content:"eRNnFL,"}/*!sc*/ .hWIFoa{color:#03363d;width:16px;height:16px;}/*!sc*/ data-styled.g382[id="MobileNavbarstyle__SearchIcon-sc-lh7jwa-11"]{content:"hWIFoa,"}/*!sc*/ .fRzjzO{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;background:none;border:none;color:#17494d;cursor:pointer;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-size:16px;font-weight:600;gap:8px;padding:4px;}/*!sc*/ data-styled.g384[id="MobileNavbarstyle__SearchButton-sc-lh7jwa-13"]{content:"fRzjzO,"}/*!sc*/ .bWBnJy{background:#fff;left:0;max-height:calc(100vh - 62px);overflow-x:hidden;overflow-y:auto;padding:0 16px;position:absolute;width:100%;}/*!sc*/ .kafYyB{background:#fff;left:0;max-height:calc(100vh - 62px);overflow-x:hidden;overflow-y:auto;padding:0 16px;position:absolute;width:100%;box-shadow:0 8px 24px rgb(0 0 0 / 13%);}/*!sc*/ data-styled.g385[id="MobileNavbarstyle__DropdownWrapper-sc-lh7jwa-14"]{content:"bWBnJy,kafYyB,"}/*!sc*/ .hVazYB{display:block;padding:16px 0;-webkit-text-decoration:none;text-decoration:none;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;margin:0 auto;font-weight:600;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;color:#03363d;cursor:default;}/*!sc*/ .hVazYB:hover{-webkit-text-decoration:none;text-decoration:none;color:#03363d;}/*!sc*/ .hVazYB:after{content:'';display:block;width:0;height:2px;background:transparent;position:relative;top:16px;left:50%;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%);-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ @media (max-width:1119.98px){.hVazYB{font-size:14px;line-height:1.875rem;}}/*!sc*/ .evgtlx{display:block;padding:16px 0;-webkit-text-decoration:none;text-decoration:none;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;margin:0 auto;font-weight:600;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;color:#03363d;cursor:pointer;}/*!sc*/ .evgtlx:hover{-webkit-text-decoration:none;text-decoration:none;color:#03363d;}/*!sc*/ .evgtlx:after{content:'';display:block;width:0;height:2px;background:transparent;position:relative;top:16px;left:50%;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%);-webkit-transition:all 0.25s;transition:all 0.25s;}/*!sc*/ @media (max-width:1119.98px){.evgtlx{font-size:14px;line-height:1.875rem;}}/*!sc*/ .kgyJwD{display:block;padding:16px 0;-webkit-text-decoration:none;text-decoration:none;width:-webkit-fit-content;width:-moz-fit-content;width:fit-content;margin:0 auto;font-weight:600;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;color:#03363d;cursor:default;}/*!sc*/ .kgyJwD:hover{-webkit-text-decoration:none;text-decoration:none;color:#03363d;}/*!sc*/ .kgyJwD:after{content:'';display:block;width:0;height:2px;background:transparent;position:relative;top:16px;left:50%;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%);-webkit-transition:all 0.25s;transition:all 0.25s;width:100%;background:#000;background:#03363d;color:#03363d;}/*!sc*/ @media (max-width:1119.98px){.kgyJwD{font-size:14px;line-height:1.875rem;}}/*!sc*/ data-styled.g389[id="MenuListstyle__PrimaryLink-sc-1i4som4-0"]{content:"hVazYB,evgtlx,kgyJwD,"}/*!sc*/ .hUKmIO{display:none;position:absolute;padding:32px 24px;margin:0;border:none;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background:#fff;max-height:none;left:50%;-webkit-transform:translate(-50%,0%);-ms-transform:translate(-50%,0%);transform:translate(-50%,0%);z-index:1;left:65%;-webkit-transform:translate(-40%,0%);-ms-transform:translate(-40%,0%);transform:translate(-40%,0%);}/*!sc*/ .hUKmIO ul{display:grid;grid-template-rows:repeat(2,auto);grid-auto-flow:column;}/*!sc*/ .hUKmIO ul li{display:list-item;}/*!sc*/ .hUKmIO ul li p{color:#03363d;}/*!sc*/ .hUKmIO ul li:not(:last-child){margin-bottom:0;}/*!sc*/ .jEnMVT{display:none;position:absolute;padding:32px 24px;margin:0;border:none;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background:#fff;max-height:none;left:50%;-webkit-transform:translate(-50%,0%);-ms-transform:translate(-50%,0%);transform:translate(-50%,0%);z-index:1;}/*!sc*/ .jEnMVT ul{display:grid;grid-template-rows:repeat(2,auto);grid-auto-flow:column;}/*!sc*/ .jEnMVT ul li{display:list-item;}/*!sc*/ .jEnMVT ul li p{color:#03363d;}/*!sc*/ .jEnMVT ul li:not(:last-child){margin-bottom:0;}/*!sc*/ .hQCvpC{display:none;position:absolute;padding:32px 24px;margin:0;border:none;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background:#fff;max-height:none;left:50%;-webkit-transform:translate(-50%,0%);-ms-transform:translate(-50%,0%);transform:translate(-50%,0%);z-index:1;}/*!sc*/ .hQCvpC ul{display:grid;grid-template-rows:repeat(3,auto);grid-auto-flow:column;}/*!sc*/ .hQCvpC ul li{display:list-item;}/*!sc*/ .hQCvpC ul li p{color:#03363d;}/*!sc*/ .hQCvpC ul li:not(:last-child){margin-bottom:0;}/*!sc*/ .fyluJX{display:none;position:absolute;padding:32px 24px;margin:0;border:none;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background:#fff;max-height:none;left:50%;-webkit-transform:translate(-50%,0%);-ms-transform:translate(-50%,0%);transform:translate(-50%,0%);z-index:1;left:initial;right:0;-webkit-transform:translate(0,0);-ms-transform:translate(0,0);transform:translate(0,0);}/*!sc*/ .fyluJX ul{display:grid;grid-template-rows:repeat(5,auto);grid-auto-flow:column;}/*!sc*/ .fyluJX ul li{display:list-item;}/*!sc*/ .fyluJX ul li p{color:#03363d;}/*!sc*/ .fyluJX ul li:not(:last-child){margin-bottom:0;}/*!sc*/ .etDWnW{display:none;position:absolute;padding:32px 24px;margin:0;border:none;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background:#fff;max-height:none;left:50%;-webkit-transform:translate(-50%,0%);-ms-transform:translate(-50%,0%);transform:translate(-50%,0%);z-index:1;left:65%;-webkit-transform:translate(-40%,0%);-ms-transform:translate(-40%,0%);transform:translate(-40%,0%);-webkit-transform:translate(-15%,0%);-ms-transform:translate(-15%,0%);transform:translate(-15%,0%);-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;}/*!sc*/ .etDWnW ul{display:grid;grid-template-rows:repeat(7,auto);grid-auto-flow:row;}/*!sc*/ .etDWnW ul li{display:list-item;}/*!sc*/ .etDWnW ul li p{color:#03363d;}/*!sc*/ .etDWnW ul li:not(:last-child){margin-bottom:0;}/*!sc*/ .itHngB{display:none;position:absolute;padding:32px 24px;margin:0;border:none;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background:#fff;max-height:none;left:50%;-webkit-transform:translate(-50%,0%);-ms-transform:translate(-50%,0%);transform:translate(-50%,0%);z-index:1;}/*!sc*/ .itHngB ul{display:grid;grid-template-rows:repeat(4,auto);grid-auto-flow:row;}/*!sc*/ .itHngB ul li{display:list-item;}/*!sc*/ .itHngB ul li p{color:#03363d;}/*!sc*/ .itHngB ul li:not(:last-child){margin-bottom:0;}/*!sc*/ .jHGEOd{display:none;position:absolute;padding:32px 24px;margin:0;border:none;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background:#fff;max-height:none;left:50%;-webkit-transform:translate(-50%,0%);-ms-transform:translate(-50%,0%);transform:translate(-50%,0%);z-index:1;-webkit-transform:translate(-15%,0%);-ms-transform:translate(-15%,0%);transform:translate(-15%,0%);-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;-webkit-transform:translate(-50%,0);-ms-transform:translate(-50%,0);transform:translate(-50%,0);}/*!sc*/ .jHGEOd ul{display:grid;grid-template-rows:repeat(2,auto);grid-auto-flow:row;}/*!sc*/ .jHGEOd ul li{display:list-item;}/*!sc*/ .jHGEOd ul li p{color:#03363d;}/*!sc*/ .jHGEOd ul li:not(:last-child){margin-bottom:0;}/*!sc*/ .gqodUU{display:none;position:absolute;padding:32px 24px;margin:0;border:none;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background:#fff;max-height:none;left:50%;-webkit-transform:translate(-50%,0%);-ms-transform:translate(-50%,0%);transform:translate(-50%,0%);z-index:1;left:initial;right:0;-webkit-transform:translate(0,0);-ms-transform:translate(0,0);transform:translate(0,0);}/*!sc*/ .gqodUU ul{display:grid;grid-template-rows:repeat(2,auto);grid-auto-flow:row;}/*!sc*/ .gqodUU ul li{display:list-item;}/*!sc*/ .gqodUU ul li p{color:#03363d;}/*!sc*/ .gqodUU ul li:not(:last-child){margin-bottom:0;}/*!sc*/ data-styled.g390[id="MenuListstyle__DropdownMenu-sc-1i4som4-1"]{content:"hUKmIO,jEnMVT,hQCvpC,fyluJX,etDWnW,itHngB,jHGEOd,gqodUU,"}/*!sc*/ .dYiCpQ{position:relative;min-width:-webkit-fit-content;min-width:-moz-fit-content;min-width:fit-content;}/*!sc*/ data-styled.g391[id="MenuListstyle__MenuItem-sc-1i4som4-2"]{content:"dYiCpQ,"}/*!sc*/ .hPfzVc{position:relative;z-index:0;}/*!sc*/ .hPfzVc ul,.hPfzVc li{list-style:none;margin:0;padding:0;}/*!sc*/ .hPfzVc .Gridstyle__Row-sc-1uhmtis-1{position:relative;padding:16px 0;}/*!sc*/ .hPfzVc .Gridstyle__Col-sc-1uhmtis-2{padding-top:0;padding-bottom:0;max-width:initial;}/*!sc*/ .hPfzVc .Gridstyle__Col-sc-1uhmtis-2:focus-within .MenuListstyle__PrimaryLink-sc-1i4som4-0:after,.hPfzVc .Gridstyle__Col-sc-1uhmtis-2:hover .MenuListstyle__PrimaryLink-sc-1i4som4-0:after{width:100%;background:#03363d;}/*!sc*/ .hPfzVc .Gridstyle__Col-sc-1uhmtis-2:focus-within .MenuListstyle__DropdownMenu-sc-1i4som4-1,.hPfzVc .Gridstyle__Col-sc-1uhmtis-2:hover .MenuListstyle__DropdownMenu-sc-1i4som4-1{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;}/*!sc*/ .hPfzVc .LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0{margin-top:0;}/*!sc*/ .hPfzVc .Logostyle__LogoCol-sc-1uio3uc-0{-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1;max-width:242px;width:auto;}/*!sc*/ .AjOyG{position:relative;z-index:0;}/*!sc*/ .AjOyG ul,.AjOyG li{list-style:none;margin:0;padding:0;}/*!sc*/ .AjOyG .Gridstyle__Row-sc-1uhmtis-1{position:relative;padding:8px 0;}/*!sc*/ .AjOyG .Gridstyle__Col-sc-1uhmtis-2{padding-top:0;padding-bottom:0;max-width:initial;}/*!sc*/ .AjOyG .Gridstyle__Col-sc-1uhmtis-2:focus-within .MenuListstyle__PrimaryLink-sc-1i4som4-0:after,.AjOyG .Gridstyle__Col-sc-1uhmtis-2:hover .MenuListstyle__PrimaryLink-sc-1i4som4-0:after{width:100%;background:#03363d;}/*!sc*/ .AjOyG .Gridstyle__Col-sc-1uhmtis-2:focus-within .MenuListstyle__DropdownMenu-sc-1i4som4-1,.AjOyG .Gridstyle__Col-sc-1uhmtis-2:hover .MenuListstyle__DropdownMenu-sc-1i4som4-1{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;}/*!sc*/ .AjOyG .LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0{margin-top:0;}/*!sc*/ .AjOyG .Logostyle__LogoCol-sc-1uio3uc-0{-webkit-flex-basis:auto;-ms-flex-preferred-size:auto;flex-basis:auto;-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;max-width:242px;width:auto;}/*!sc*/ data-styled.g392[id="PrimaryNavbarstyle__PrimaryNavbarRoot-sc-1l65if7-0"]{content:"hPfzVc,AjOyG,"}/*!sc*/ .hCGHNb{display:block;min-width:240px;-webkit-transition:all 0.25s;transition:all 0.25s;position:relative;padding:16px 24px;border-radius:3px;border-left:3px solid transparent;border-bottom:none;-webkit-text-decoration:none;text-decoration:none;text-align:left;}/*!sc*/ .hCGHNb > span > p{margin:0;font-size:14px;font-weight:400;line-height:1.5em;}/*!sc*/ .hCGHNb > span > p:first-of-type{font-size:16px;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;font-weight:600;margin-bottom:0.25em;line-height:normal;}/*!sc*/ @media (max-width:1119.98px){.hCGHNb > span > p:first-of-type{font-size:14px;}}/*!sc*/ @media (max-width:1119.98px){.hCGHNb > span > p{white-space:normal;}}/*!sc*/ .hCGHNb:hover{background:#f8f9f9;border-color:#03363d;box-shadow:0px 8px 24px rgba(0,0,0,0.08);-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ data-styled.g393[id="SubmenuListstyle__BlockLink-sc-z7oeax-0"]{content:"hCGHNb,"}/*!sc*/ .jqQbQC{color:#68737d;text-align:left;padding:0 24px;margin:15px 0 10px 3px;}/*!sc*/ data-styled.g394[id="SubmenuListstyle__Subheading-sc-z7oeax-1"]{content:"jqQbQC,"}/*!sc*/ .fcauEA{-webkit-flex-flow:row wrap;-ms-flex-flow:row wrap;flex-flow:row wrap;margin-left:auto;}/*!sc*/ @media (max-width:1119.98px){.fcauEA{margin-top:12px;}}/*!sc*/ data-styled.g399[id="CTAGroupstyle__StyledLinkGroup-sc-8wxsww-0"]{content:"fcauEA,"}/*!sc*/ .fNjMRr{padding-top:8px;padding-bottom:10px;false:undefined;}/*!sc*/ @media (max-width:1119.98px){.fNjMRr{display:none;}}/*!sc*/ data-styled.g400[id="CTAGroupstyle__StyledButton-sc-8wxsww-1"]{content:"fNjMRr,"}/*!sc*/ .LwfBm{background-color:#fff;padding:2rem 1.5rem;text-align:center;-webkit-text-decoration:none;text-decoration:none;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;gap:32px;box-shadow:0px 8px 24px rgba(0,0,0,0.08);}/*!sc*/ @media (min-width:768px){.LwfBm{padding:4rem 2.5rem;text-align:inherit;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;}}/*!sc*/ @media (min-width:1120px){.LwfBm{padding:4rem 3.5rem;text-align:inherit;}}/*!sc*/ .lmcbFC{background-color:#d6eef2;padding:2rem 1.5rem;text-align:center;-webkit-text-decoration:none;text-decoration:none;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;gap:32px;box-shadow:0px 8px 24px rgba(0,0,0,0.08);}/*!sc*/ @media (min-width:768px){.lmcbFC{padding:4rem 2.5rem;text-align:inherit;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;}}/*!sc*/ @media (min-width:1120px){.lmcbFC{padding:4rem 3.5rem;text-align:inherit;}}/*!sc*/ data-styled.g402[id="Promostyle__PromoRoot-sc-1lscwvc-0"]{content:"LwfBm,lmcbFC,"}/*!sc*/ .kpdRmr{-webkit-flex:0 1 400px;-ms-flex:0 1 400px;flex:0 1 400px;}/*!sc*/ @media (min-width:768px){.kpdRmr{max-width:168px;padding:8px 0;}}/*!sc*/ data-styled.g403[id="Promostyle__MediaWrapper-sc-1lscwvc-1"]{content:"kpdRmr,"}/*!sc*/ .gMFoUj{-webkit-flex:1 1 100%;-ms-flex:1 1 100%;flex:1 1 100%;}/*!sc*/ .gMFoUj *:last-child{margin-bottom:0;}/*!sc*/ data-styled.g404[id="Promostyle__TextWrapper-sc-1lscwvc-2"]{content:"gMFoUj,"}/*!sc*/ .biyiQd{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex:1 0 auto;-ms-flex:1 0 auto;flex:1 0 auto;}/*!sc*/ @media (max-width:1119.98px){.biyiQd{-webkit-flex-shrink:1;-ms-flex-negative:1;flex-shrink:1;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}}/*!sc*/ @media (min-width:768px){.biyiQd{padding:8px 0;}}/*!sc*/ data-styled.g405[id="Promostyle__LinkWrapper-sc-1lscwvc-3"]{content:"biyiQd,"}/*!sc*/ .dZivnF{z-index:0;position:relative;}/*!sc*/ .dZivnF ul,.dZivnF li{list-style:none;margin:0;padding:0;}/*!sc*/ .dZivnF a{color:#17494d;}/*!sc*/ .dZivnF .Gridstyle__Col-sc-1uhmtis-2{padding-top:0;padding-bottom:0;position:relative;}/*!sc*/ .dZivnF .Gridstyle__Col-sc-1uhmtis-2:focus-within div,.dZivnF .Gridstyle__Col-sc-1uhmtis-2:hover div{display:block;}/*!sc*/ data-styled.g421[id="SecondaryNavbarstyle__SecondaryNavbarRoot-sc-m01bh-0"]{content:"dZivnF,"}/*!sc*/ .ljvKAs{display:none;position:absolute;top:100%;left:50%;-webkit-transform:translate(-50%,0);-ms-transform:translate(-50%,0);transform:translate(-50%,0);padding:20px 40px 10px;border:none;box-shadow:0px 2px 4px rgba(0,0,0,0.08);background:#fff;max-height:none;text-align:center;}/*!sc*/ .ljvKAs > ul{display:grid;grid-template-rows:repeat(8,auto);grid-auto-flow:column;}/*!sc*/ .ljvKAs > ul > li{display:list-item;}/*!sc*/ .ljvKAs > ul > li:not(:last-child){margin-bottom:0;}/*!sc*/ .bNuVSf{display:none;position:absolute;top:100%;left:50%;-webkit-transform:translate(-50%,0);-ms-transform:translate(-50%,0);transform:translate(-50%,0);padding:20px 40px 10px;border:none;box-shadow:0px 2px 4px rgba(0,0,0,0.08);background:#fff;max-height:none;text-align:center;left:initial;right:0;-webkit-transform:none;-ms-transform:none;transform:none;}/*!sc*/ .bNuVSf > ul{display:grid;grid-template-rows:repeat(5,auto);grid-auto-flow:column;}/*!sc*/ .bNuVSf > ul > li{display:list-item;}/*!sc*/ .bNuVSf > ul > li:not(:last-child){margin-bottom:0;}/*!sc*/ data-styled.g422[id="SecondaryNavbarstyle__DropdownMenu-sc-m01bh-1"]{content:"ljvKAs,bNuVSf,"}/*!sc*/ .dKmYOM > span{-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;white-space:nowrap;font-size:14px;color:#68737d;}/*!sc*/ .dKmYOM > span:hover,.dKmYOM > span:focus,.dKmYOM > span:focus-visible,.dKmYOM > span:active{color:#03363d;}/*!sc*/ data-styled.g423[id="SecondaryNavbarstyle__DropdownLink-sc-m01bh-2"]{content:"dKmYOM,"}/*!sc*/ .gAXghe{display:block;line-height:0;}/*!sc*/ data-styled.g488[id="sc-4d715a79-0"]{content:"gAXghe,"}/*!sc*/ .eKCTwr{display:grid;gap:16px;grid-template-columns:repeat(2,1fr);}/*!sc*/ data-styled.g489[id="sc-282c669f-0"]{content:"eKCTwr,"}/*!sc*/ .kVPAwm{position:relative;}/*!sc*/ data-styled.g490[id="sc-282c669f-1"]{content:"kVPAwm,"}/*!sc*/ .hzsnEk{grid-column:span 2;}/*!sc*/ data-styled.g503[id="sc-cc6550bd-0"]{content:"hzsnEk,"}/*!sc*/ @media (min-width:768px){.gNPEJq{margin:3rem -15%;}}/*!sc*/ @media (min-width:1120px){.gNPEJq > :nth-child(1){-webkit-flex:0 1 400px;-ms-flex:0 1 400px;flex:0 1 400px;}#main-content[lang='ja-JP'] .sc-4c913245-0 > :nth-child(1){-webkit-flex:0 1 100%;-ms-flex:0 1 100%;flex:0 1 100%;}.gNPEJq > :nth-child(2){-webkit-flex:1 1 100%;-ms-flex:1 1 100%;flex:1 1 100%;}#main-content[lang='ja-JP'] .sc-4c913245-0 > :nth-child(2){-webkit-flex:1 0 auto;-ms-flex:1 0 auto;flex:1 0 auto;}.gNPEJq > :nth-child(3){-webkit-flex:0 1 120px;-ms-flex:0 1 120px;flex:0 1 120px;}.gNPEJq h3{font-size:24px;}}/*!sc*/ data-styled.g507[id="sc-4c913245-0"]{content:"gNPEJq,"}/*!sc*/ .cwLloB{-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}/*!sc*/ .cwLloB ul.bordered{border-left:4px solid #3d8dae;}/*!sc*/ .cwLloB aside{float:left;margin:1rem 1rem 1rem -2rem;width:52%;}/*!sc*/ .cwLloB h1,.cwLloB h2,.cwLloB h3,.cwLloB h4,.cwLloB h5,.cwLloB li,.cwLloB div{clear:left;}/*!sc*/ .cwLloB blockquote{border-left:4px solid #3d8dae;color:#3d8dae;margin:0 0 1rem;padding:0 0 0 2rem;}/*!sc*/ .cwLloB blockquote p,.cwLloB blockquote h3{color:#3d8dae;font-weight:600;font-size:40px;font-family:"Noto Sans JP","Hiragino Kaku Gothic Pro","メイリオ",Meiryo,"ＭＳＰゴシック","Proxima Nova",Arial,sans-serif;line-height:1.5em;}/*!sc*/ @media (max-width:767.98px){.cwLloB blockquote p,.cwLloB blockquote h3{font-size:18px;}}/*!sc*/ #main-content[lang='ja-JP'] .sc-2a79ddc4-1 blockquote p,#main-content[lang='ja-JP'] .cwLloB blockquote h3{font-size:20px;}/*!sc*/ .cwLloB blockquote p cite,.cwLloB blockquote h3 cite{display:block;font-size:16px;}/*!sc*/ .cwLloB section.accent-tofu{background-color:#f8f9f9;margin-bottom:2rem;padding:2rem 4rem;}/*!sc*/ @media (min-width:768px){.cwLloB section.accent-tofu{margin-left:-4rem;margin-right:-4rem;padding:4rem;}}/*!sc*/ .cwLloB .accent-box{padding:2rem;margin:2rem 0;max-width:100%;}/*!sc*/ .cwLloB .accent-box.accent-tofu{background-color:#f8f9f9;}/*!sc*/ .cwLloB .accent-box.accent-oat{background-color:#ece0ce;}/*!sc*/ #main-content[lang='ja-JP'] .sc-2a79ddc4-1 .accent-box{padding:2rem;}/*!sc*/ #main-content[lang='ja-JP'] .sc-2a79ddc4-1 .accent-box.custom-promo{padding:0rem;}/*!sc*/ #main-content[lang='ja-JP'] .sc-2a79ddc4-1 .accent-box.custom-promo > a{padding:2rem;display:block;-webkit-text-decoration:none;text-decoration:none;}/*!sc*/ #main-content[lang='ja-JP'] .sc-2a79ddc4-1 .accent-box.custom-promo > a:hover,#main-content[lang='ja-JP'] .cwLloB .accent-box.custom-promo > a:focus{box-shadow:0px 4px 12px rgba(0,0,0,0.08);}/*!sc*/ @media (min-width:768px){.cwLloB .accent-box{padding:4rem;}}/*!sc*/ .cwLloB .Gridstyle__Col-sc-1uhmtis-2,.cwLloB .Gridstyle__Row-sc-1uhmtis-1{margin:auto;}/*!sc*/ .cwLloB p img{display:block;margin:auto;}/*!sc*/ .cwLloB [data-garden-id='accordions.accordion']{margin-bottom:2rem;}/*!sc*/ data-styled.g513[id="sc-2a79ddc4-1"]{content:"cwLloB,"}/*!sc*/ @media (max-width:767.98px){.ehjBsw{display:none;}}/*!sc*/ data-styled.g518[id="sc-2a79ddc4-6"]{content:"ehjBsw,"}/*!sc*/ .kiqZIv{padding-bottom:32px;background-color:#f8f9f9;}/*!sc*/ @media (max-width:767.98px){.kiqZIv{padding-top:32px;}.kiqZIv form{max-width:400px;margin:16px auto auto auto;}}/*!sc*/ .kiqZIv [data-garden-id='forms.field'] > div:first-child{margin-top:0;}/*!sc*/ data-styled.g522[id="sc-589b3f08-0"]{content:"kiqZIv,"}/*!sc*/ .eBhcoo{margin:0;}/*!sc*/ data-styled.g523[id="sc-589b3f08-1"]{content:"eBhcoo,"}/*!sc*/ .enzOBm{margin-top:16px;margin-bottom:24px;}/*!sc*/ @media (max-width:767.98px){.enzOBm{display:none;}}/*!sc*/ data-styled.g525[id="sc-589b3f08-3"]{content:"enzOBm,"}/*!sc*/ @media (max-width:767.98px){.iMJqiQ{display:none;}}/*!sc*/ data-styled.g526[id="sc-589b3f08-4"]{content:"iMJqiQ,"}/*!sc*/ .bRUHWa{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:end;-webkit-justify-content:flex-end;-ms-flex-pack:end;justify-content:flex-end;}/*!sc*/ @media (max-width:1119.98px){.bRUHWa{margin-top:2rem;}}/*!sc*/ @media (max-width:767.98px){.bRUHWa{-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;}}/*!sc*/ data-styled.g527[id="sc-589b3f08-5"]{content:"bRUHWa,"}/*!sc*/ @media (max-width:1119.98px){.kMnVky{-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;margin-bottom:20px;}}/*!sc*/ data-styled.g528[id="sc-589b3f08-6"]{content:"kMnVky,"}/*!sc*/ .fXliIx{margin-top:24px;}/*!sc*/ @media (max-width:767.98px){.fXliIx .Gridstyle__Col-sc-1uhmtis-2{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;}}/*!sc*/ data-styled.g529[id="sc-589b3f08-7"]{content:"fXliIx,"}/*!sc*/ .fEQzAC{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-webkit-justify-content:center;-ms-flex-pack:center;justify-content:center;-webkit-flex-flow:column wrap;-ms-flex-flow:column wrap;flex-flow:column wrap;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;gap:12px;width:100%;}/*!sc*/ @media (min-width:768px){.fEQzAC{-webkit-flex-flow:row wrap;-ms-flex-flow:row wrap;flex-flow:row wrap;-webkit-box-pack:start;-webkit-justify-content:start;-ms-flex-pack:start;justify-content:start;}}/*!sc*/ data-styled.g532[id="sc-9416ecf0-2"]{content:"fEQzAC,"}/*!sc*/ .gTlKGG{line-height:normal;font-size:12px;}/*!sc*/ data-styled.g533[id="sc-9416ecf0-3"]{content:"gTlKGG,"}/*!sc*/ div[id^="wistia-"][id$="_popover"]:not(.wistia_popover_embed){display:none;}/*!sc*/ body.wistia_popover_mode{overflow:hidden;}/*!sc*/ a[href="#main-content"]:has(+ div:not([class^="GlobalHeader"]) > div){-webkit-transform:translate(-50%,67px);-ms-transform:translate(-50%,67px);transform:translate(-50%,67px);}/*!sc*/ body iframe#web-messenger-container{z-index:1000 !important;}/*!sc*/ data-styled.g534[id="sc-global-hFiHGL1"]{content:"sc-global-hFiHGL1,"}/*!sc*/ .iEpZCY{background-color:#f3f0ee;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-pack:start;-webkit-justify-content:flex-start;-ms-flex-pack:start;justify-content:flex-start;width:100%;}/*!sc*/ data-styled.g535[id="sc-b3715ccb-0"]{content:"iEpZCY,"}/*!sc*/ .bpqHBp{height:4px;left:0;top:0;-webkit-transition:width 0.25s;transition:width 0.25s;background-color:#00a656;}/*!sc*/ data-styled.g536[id="sc-b3715ccb-1"]{content:"bpqHBp,"}/*!sc*/ .cbjlhY{position:relative;background-color:#fff;}/*!sc*/ @media (min-width:768px){.cbjlhY{background-color:transparent;}}/*!sc*/ data-styled.g539[id="sc-b03eb99a-2"]{content:"cbjlhY,"}/*!sc*/ .tTyTv{display:none;}/*!sc*/ @media (min-width:768px){.tTyTv{display:block;}}/*!sc*/ data-styled.g540[id="sc-b03eb99a-3"]{content:"tTyTv,"}/*!sc*/ @media (max-width:767.98px){.cboMGR a[href*='/register/'][data-interaction-type='link-primary']{margin:0 16px 0 0;font-size:16px;line-height:24px;border-radius:0px;cursor:pointer;padding:4px 8px;text-align:center;background-color:#17494d;border:2px solid #17494d;color:#fff;-webkit-transition:all 0.25s ease 0s;transition:all 0.25s ease 0s;margin:0px;}.cboMGR a[href*='/register/'][data-interaction-type='link-primary']:hover{background-color:#06615a;border-color:#06615a;color:#fff;outline:none;-webkit-text-decoration:none;text-decoration:none;}}/*!sc*/ data-styled.g541[id="sc-b03eb99a-4"]{content:"cboMGR,"}/*!sc*/ .dnCZXQ{z-index:1000;width:100%;margin-bottom:0;position:relative;background-color:#fff;}/*!sc*/ .sc-b03eb99a-5 + .sc-b03eb99a-5{z-index:99;}/*!sc*/ @media (min-width:481px){.sc-b03eb99a-5 + .sc-b03eb99a-5::before{background:#c2c8cc;content:'';display:block;height:1px;left:0;position:absolute;top:0;width:100%;}}/*!sc*/ .sc-b03eb99a-5 + .sc-b03eb99a-5 .sc-b03eb99a-0{border-bottom:1px solid #c2c8cc;}/*!sc*/ .dnCZXQ .sc-b03eb99a-1{display:none;}/*!sc*/ @media (max-width:767.98px){.dnCZXQ{display:none;}.dnCZXQ .sc-b03eb99a-0{display:none;}.dnCZXQ .sc-b03eb99a-1{display:block;}}/*!sc*/ .cpltb{z-index:1000;width:100%;margin-bottom:-71px;position:absolute;background-color:#fff;}/*!sc*/ .sc-b03eb99a-5 + .sc-b03eb99a-5{z-index:99;}/*!sc*/ @media (min-width:481px){.sc-b03eb99a-5 + .sc-b03eb99a-5::before{background:#c2c8cc;content:'';display:block;height:1px;left:0;position:absolute;top:0;width:100%;}}/*!sc*/ .cpltb .sc-b03eb99a-1{display:none;}/*!sc*/ @media (max-width:767.98px){.cpltb .sc-b03eb99a-0{display:none;}.cpltb .sc-b03eb99a-1{display:block;}}/*!sc*/ data-styled.g542[id="sc-b03eb99a-5"]{content:"dnCZXQ,cpltb,"}/*!sc*/ .iPYnMp > section:first-of-type,.iPYnMp > article > section:first-of-type,.iPYnMp > div > section:first-of-type{padding-top:128px;}/*!sc*/ data-styled.g547[id="sc-9ee913fe-1"]{content:"iPYnMp,"}/*!sc*/ .gdhzhy{font-size:18px;left:-9999px;opacity:0;padding:16px 24px;position:absolute;text-align:center;-webkit-transform:translate(-50%,12px);-ms-transform:translate(-50%,12px);transform:translate(-50%,12px);z-index:399;box-shadow:0px 8px 24px rgba(0,0,0,0.08);background-color:#fff;border:2px solid #17494d;color:#17494d;font-weight:600;top:176px;}/*!sc*/ .gdhzhy:focus{left:50%;opacity:1;}/*!sc*/ .gdhzhy:focus{outline:none;}/*!sc*/ data-styled.g549[id="sc-9ee913fe-3"]{content:"gdhzhy,"}/*!sc*/ .ddSPwE{color:#68737d;}/*!sc*/ .ddSPwE a[data-garden-id='buttons.anchor']{font-weight:700;}/*!sc*/ .ddSPwE a[data-garden-id='buttons.anchor'] > span{border-bottom:none;}/*!sc*/ .ddSPwE a[data-garden-id='buttons.anchor'] > span:hover{border-bottom:2px solid #06615a;-webkit-transition:none;transition:none;}/*!sc*/ .ddSPwE svg{width:11px;height:11px;margin-right:7px;}/*!sc*/ data-styled.g553[id="sc-ca1478c-0"]{content:"ddSPwE,"}/*!sc*/ .bKppPm{position:fixed;right:16px;bottom:96px;display:block;z-index:1;padding:0;display:none;}/*!sc*/ .bKppPm[aria-hidden='false']{display:block;}/*!sc*/ @media (max-width:767.98px){.bKppPm{left:16px;}}/*!sc*/ data-styled.g562[id="sc-61d66886-0"]{content:"bKppPm,"}/*!sc*/ .gZnRew{background:#d6eef2;box-shadow:0px 4px 12px rgba(0,0,0,0.08);max-height:400px;overflow:auto;padding:32px 24px;position:static;width:100%;gap:16px;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-box-pack:justify;-webkit-justify-content:space-between;-ms-flex-pack:justify;justify-content:space-between;}/*!sc*/ @media (min-width:768px){.gZnRew{width:520px;}}/*!sc*/ .gZnRew [class*='TextWrapper']{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;}/*!sc*/ @media (min-width:768px){.gZnRew [class*='TextWrapper']{-webkit-flex-basis:50%;-ms-flex-preferred-size:50%;flex-basis:50%;}}/*!sc*/ .gZnRew [class*='MediaWrapper']{height:160px;width:160px;display:none;-webkit-order:2;-ms-flex-order:2;order:2;}/*!sc*/ @media (min-width:768px){.gZnRew [class*='MediaWrapper']{display:block;}}/*!sc*/ .gZnRew [class*='LinkWrapper']{max-width:100%;-webkit-order:3;-ms-flex-order:3;order:3;-webkit-box-pack:stretch;-webkit-justify-content:stretch;-ms-flex-pack:stretch;justify-content:stretch;}/*!sc*/ data-styled.g563[id="sc-61d66886-1"]{content:"gZnRew,"}/*!sc*/ .iKXDqU{position:absolute;right:8px;top:8px;background:none;border-radius:100%;border:none;color:#17494d;cursor:pointer;height:32px;min-width:0;padding:0;pointer-events:all;width:32px;}/*!sc*/ .iKXDqU:hover,.iKXDqU:focus,.iKXDqU:focus-visible{background:#06615a;color:#fff;}/*!sc*/ data-styled.g565[id="sc-61d66886-3"]{content:"iKXDqU,"}/*!sc*/ </style></head><body><div id="__next"><div><div><noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-Z4DV" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript><a href="#main-content" class="sc-9ee913fe-3 gdhzhy">주 콘텐츠로 건너뛰기</a><header role="banner" aria-label="global-header" data-nmw-id="v1-global-header-main" class="sc-b03eb99a-5 dnCZXQ"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN sc-b03eb99a-2 cbjlhY"><nav role="navigation" aria-label="global-navigation-secondary" style="z-index:301" class="SecondaryNavbarstyle__SecondaryNavbarRoot-sc-m01bh-0 dZivnF sc-b03eb99a-3 tTyTv"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 ikGaFK Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dPibgo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/login/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kucrYZ" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">로그인</span></a></div><div class="StyledCol-sc-inuw62-0 dPibgo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/ko/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kucrYZ" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">제품 지원</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 dPibgo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="#" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kucrYZ" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">회사</span></a><div rows="8" class="SecondaryNavbarstyle__DropdownMenu-sc-m01bh-1 ljvKAs"><ul><li><a href="/contact/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">문의하기</span></a></li><li><a href="/about/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">회사 소개</span></a></li><li><a href="/company/press/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">언론 관련</span></a></li><li><a href="/company/events/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">이벤트</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://jobs.zendesk.com/us/en/asia-pacific" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">채용 정보</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a href="/diversity-inclusion/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">다양성 & 포용</span></a></li><li><a href="/sustainability/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">지속 가능성</span></a></li><li><a href="/company/legal/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">법적 사항</span></a></li></ul></div></div><div class="StyledCol-sc-inuw62-0 dPibgo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/contact/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kucrYZ" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">문의하기</span></a></div><div class="StyledCol-sc-inuw62-0 dPibgo Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="#" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kucrYZ" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">한국어</span></a><div rows="5" class="SecondaryNavbarstyle__DropdownMenu-sc-m01bh-1 bNuVSf"><ul><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/blog/increasing-net-retention/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">English (US)</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.co.uk/blog/increasing-net-retention/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">English (UK)</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.fr/blog/increasing-net-retention/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Français</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.de/blog/increasing-net-retention/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Deutsch</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.nl/blog/increasing-net-retention/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 eijlVE SecondaryNavbarstyle__DropdownLink-sc-m01bh-2 dKmYOM" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Nederlands</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li></ul></div></div></div></div></nav></div><div class="sc-b03eb99a-0 jZGAUS"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><nav role="navigation" aria-label="global-navigation-primary" style="z-index:300" data-nmw-id="global-primary-nav-links-desktop" class="PrimaryNavbarstyle__PrimaryNavbarRoot-sc-1l65if7-0 hPfzVc"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div style="margin:0" class="StyledRow-sc-xjsdg1-0 btaUcD Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div style="text-align:left" class="StyledCol-sc-inuw62-0 fsKKdM Gridstyle__Col-sc-1uhmtis-2 Logostyle__LogoCol-sc-1uio3uc-0 hmvmFG jXRRei" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Logostyle__LogoLink-sc-1uio3uc-3 hfWedq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 83 16" fill="currentColor" variant="main" role="img" aria-label="Zendesk" theme="[object Object]" class="Logostyle__ZDLogoLink-sc-1uio3uc-1 kWPuar"><path d="M55.753 13.773a4.472 4.472 0 0 0 2.969-1.155l1.485 1.567c-1.155 1.155-2.722 1.814-4.371 1.732-3.546 0-5.938-2.392-5.938-5.608-.082-3.052 2.309-5.526 5.361-5.608h.247c3.546 0 5.608 2.722 5.443 6.515h-8.495a3.01 3.01 0 0 0 3.299 2.557zm2.556-4.371c-.082-1.485-1.32-2.639-2.804-2.557-1.567-.082-2.887.99-3.052 2.557h5.856zM0 13.691l6.515-6.598H.164V5.031h9.32v2.144l-6.515 6.598h6.598v2.062H0v-2.144zm17.32.082a4.472 4.472 0 0 0 2.969-1.155l1.485 1.567a5.735 5.735 0 0 1-4.454 1.814c-3.629 0-5.938-2.392-5.938-5.608-.082-3.052 2.309-5.526 5.361-5.608h.247c3.546 0 5.608 2.722 5.361 6.515h-8.33c.247 1.567 1.732 2.639 3.299 2.474zm2.556-4.371c-.082-1.485-1.32-2.639-2.804-2.557-1.485-.082-2.804.99-3.052 2.557h5.856zm16.578.99c-.165-2.969 2.144-5.526 5.113-5.608h.247c1.402 0 2.722.577 3.546 1.649V0h2.309v15.753H45.36v-1.485C44.453 15.34 43.133 16 41.731 16c-2.969 0-5.443-2.474-5.361-5.443.082-.082.082-.165.082-.165zm9.072 0c0-1.897-1.567-3.381-3.381-3.381-1.897 0-3.381 1.567-3.381 3.381 0 1.897 1.567 3.381 3.381 3.381a3.344 3.344 0 0 0 3.381-3.381zm16.825 3.134 2.062-1.155a3.181 3.181 0 0 0 2.722 1.567c1.32 0 1.979-.66 1.979-1.402s-1.237-1.072-2.639-1.32c-1.814-.412-3.711-.99-3.711-3.216 0-1.732 1.649-3.299 4.206-3.299 1.732-.082 3.381.66 4.371 2.062l-1.897 1.155a2.898 2.898 0 0 0-2.392-1.237c-1.237 0-1.814.577-1.814 1.32s.99.99 2.557 1.32c1.814.412 3.794.99 3.794 3.216 0 1.485-1.32 3.464-4.371 3.464-2.062.165-3.959-.825-4.866-2.474zm15.01-2.557-1.814 1.979v2.804h-2.309V-.001h2.309v10.309l4.866-5.361h2.804l-4.206 4.619 4.289 6.186h-2.557l-3.381-4.784zM29.608 4.784c-2.722 0-5.031 1.814-5.031 4.701v6.351h2.309V9.815a2.515 2.515 0 0 1 2.227-2.804h.495c1.732 0 2.557 1.072 2.557 2.804v6.021h2.474V9.485c0-2.969-2.309-4.701-5.031-4.701z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><span tabindex="0" class="MenuListstyle__PrimaryLink-sc-1i4som4-0 hVazYB">제품</span><div rows="2" class="MenuListstyle__DropdownMenu-sc-1i4som4-1 hUKmIO"><div><ul><li><a href="/service/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">고객 서비스를 위한 Zendesk</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">완벽한 고객 지원 서비스 솔루션</p></span></a></li><li><a href="/sell/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">영업팀을 위한 Zendesk</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">최신 영업 솔루션</p></span></a></li><li><a href="/platform/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Sunshine 플랫폼</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">빠른 속도, 개방성, 유연성</p></span></a></li><li><a href="/marketplace/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">마켓플레이스</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">앱, 연동 서비스 및 파트너</p></span></a></li></ul></div></div></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><span tabindex="0" class="MenuListstyle__PrimaryLink-sc-1i4som4-0 hVazYB">가격</span><div rows="2" class="MenuListstyle__DropdownMenu-sc-1i4som4-1 jEnMVT"><div><ul><li><a href="/pricing/?ref=482" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">고객 지원 서비스를 위한 Zendesk</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">완벽한 고객 지원 서비스 솔루션</p></span></a></li><li><a href="/pricing/sales/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">영업팀을 위한 Zendesk</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">최신 영업 솔루션</p></span></a></li></ul></div></div></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><span tabindex="0" class="MenuListstyle__PrimaryLink-sc-1i4som4-0 hVazYB">솔루션</span><div rows="3" class="MenuListstyle__DropdownMenu-sc-1i4som4-1 hQCvpC"><div><ul><li><a href="/enterprise/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">엔터프라이즈</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">규모에 맞는 대화 환경</p></span></a></li><li><a href="/smb/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">중소기업</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">원활한 성장</p></span></a></li><li><a href="/startups/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">스타트업 회사</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">처음부터 올바르게 시작</p></span></a></li><li><a href="/industries/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">업종</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">시장의 니즈 충족</p></span></a></li><li><a href="/conversational-crm/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">대화형 CRM</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">오래도록 지속되는 고객 관계 구축</p></span></a></li></ul></div></div></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/demo/" data-interaction-type="link-inline-primary" tabindex="0" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD MenuListstyle__PrimaryLink-sc-1i4som4-0 evgtlx" data-garden-id="buttons.anchor" data-garden-version="8.76.2">데모</a></div><div class="StyledCol-sc-inuw62-0 jUHGHO Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><span tabindex="0" class="MenuListstyle__PrimaryLink-sc-1i4som4-0 kgyJwD">리소스</span><div rows="5" class="MenuListstyle__DropdownMenu-sc-1i4som4-1 fyluJX"><div><ul><li><a href="/blog/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">블로그</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">가이드, 보고서 & 성공 사례</p></span></a></li><li><a href="/company/events/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">이벤트 & 웨비나</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">어디서든 알아보세요</p></span></a></li><li><a href="/zendesk-community/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">커뮤니티</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Zendesk 사용자와 교류하고 정보를 공유하세요</p></span></a></li><li><a href="/customer-experience/professional-services/#professional-services/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">전문 서비스</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">실무 지원, 전용 지원 또는 전문가의 안내를 제공합니다</p></span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Zendesk의 What’s New</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">최신 제품 업데이트를 확인하세요</p></span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a href="/developers/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">API & 개발자</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Zendesk로 개발하는 데 대한 정보</p></span></a></li><li><a href="/partner/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">파트너</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Zendesk 파트너가 되거나 파트너를 찾는 방법</p></span></a></li><li><a href="/why-zendesk/customers/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">고객 사례</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Zendesk와 함께 어떤 성공을 이룰 수 있는지 보세요.</p></span></a></li><li><a href="/trust-center/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">신뢰와 보안</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Zendesk와 함께라면 귀사 비즈니스는 안전합니다</p></span></a></li></ul></div></div></div><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv CTAGroupstyle__StyledLinkGroup-sc-8wxsww-0 fcauEA"><a href="/register/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jFSMjV CTAGroupstyle__StyledButton-sc-8wxsww-1 fNjMRr" data-garden-id="buttons.anchor" data-garden-version="8.76.2">무료 평가판</a></div></div></div></div></nav></div></div><div class="sc-b03eb99a-1 fnudSf"><nav role="navigation" aria-label="global-navigation-primary" data-nmw-id="global-primary-nav-links-mobile" class="MobileNavbarstyle__MobileNavbarRoot-sc-lh7jwa-0 gNdNAX sc-b03eb99a-4 cboMGR"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jIlQVA Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 Logostyle__LogoCol-sc-1uio3uc-0 hmvmFG jXRRei" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Logostyle__LogoLink-sc-1uio3uc-3 hfWedq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 83 16" fill="currentColor" variant="main" role="img" aria-label="Zendesk" theme="[object Object]" class="Logostyle__ZDLogoLink-sc-1uio3uc-1 kWPuar"><path d="M55.753 13.773a4.472 4.472 0 0 0 2.969-1.155l1.485 1.567c-1.155 1.155-2.722 1.814-4.371 1.732-3.546 0-5.938-2.392-5.938-5.608-.082-3.052 2.309-5.526 5.361-5.608h.247c3.546 0 5.608 2.722 5.443 6.515h-8.495a3.01 3.01 0 0 0 3.299 2.557zm2.556-4.371c-.082-1.485-1.32-2.639-2.804-2.557-1.567-.082-2.887.99-3.052 2.557h5.856zM0 13.691l6.515-6.598H.164V5.031h9.32v2.144l-6.515 6.598h6.598v2.062H0v-2.144zm17.32.082a4.472 4.472 0 0 0 2.969-1.155l1.485 1.567a5.735 5.735 0 0 1-4.454 1.814c-3.629 0-5.938-2.392-5.938-5.608-.082-3.052 2.309-5.526 5.361-5.608h.247c3.546 0 5.608 2.722 5.361 6.515h-8.33c.247 1.567 1.732 2.639 3.299 2.474zm2.556-4.371c-.082-1.485-1.32-2.639-2.804-2.557-1.485-.082-2.804.99-3.052 2.557h5.856zm16.578.99c-.165-2.969 2.144-5.526 5.113-5.608h.247c1.402 0 2.722.577 3.546 1.649V0h2.309v15.753H45.36v-1.485C44.453 15.34 43.133 16 41.731 16c-2.969 0-5.443-2.474-5.361-5.443.082-.082.082-.165.082-.165zm9.072 0c0-1.897-1.567-3.381-3.381-3.381-1.897 0-3.381 1.567-3.381 3.381 0 1.897 1.567 3.381 3.381 3.381a3.344 3.344 0 0 0 3.381-3.381zm16.825 3.134 2.062-1.155a3.181 3.181 0 0 0 2.722 1.567c1.32 0 1.979-.66 1.979-1.402s-1.237-1.072-2.639-1.32c-1.814-.412-3.711-.99-3.711-3.216 0-1.732 1.649-3.299 4.206-3.299 1.732-.082 3.381.66 4.371 2.062l-1.897 1.155a2.898 2.898 0 0 0-2.392-1.237c-1.237 0-1.814.577-1.814 1.32s.99.99 2.557 1.32c1.814.412 3.794.99 3.794 3.216 0 1.485-1.32 3.464-4.371 3.464-2.062.165-3.959-.825-4.866-2.474zm15.01-2.557-1.814 1.979v2.804h-2.309V-.001h2.309v10.309l4.866-5.361h2.804l-4.206 4.619 4.289 6.186h-2.557l-3.381-4.784zM29.608 4.784c-2.722 0-5.031 1.814-5.031 4.701v6.351h2.309V9.815a2.515 2.515 0 0 1 2.227-2.804h.495c1.732 0 2.557 1.072 2.557 2.804v6.021h2.474V9.485c0-2.969-2.309-4.701-5.031-4.701z"></path></svg></a></div><div class="StyledCol-sc-inuw62-0 eHkYmh Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="MobileNavbarstyle__MenuWrapper-sc-lh7jwa-5 gfYwcv"><a href="/register/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW MobileNavbarstyle__PrimaryLink-sc-lh7jwa-2 hECWgd" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">무료 평가판 시작</span></a><button aria-label="모바일 메뉴 토글" class="MobileNavbarstyle__MenuButton-sc-lh7jwa-8 eRNnFL"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="MobileNavbarstyle__MenuIconHamburger-sc-lh7jwa-6 ghVMHi"><path d="M16 12v1.143H0V12zm0-4.571v1.143H0V7.429zm0-4.572V4H0V2.857z"></path></svg></button></div></div></div></div><div class="MobileNavbarstyle__DropdownWrapper-sc-lh7jwa-14 bWBnJy"></div></nav></div></header><header role="banner" aria-label="global-header" data-nmw-id="v1-global-header-blog" class="sc-b03eb99a-5 cpltb"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN sc-b03eb99a-2 cbjlhY"></div><div class="sc-b03eb99a-0 jZGAUS"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><nav role="navigation" aria-label="global-navigation-primary" style="z-index:300" data-nmw-id="global-primary-nav-links-desktop" class="PrimaryNavbarstyle__PrimaryNavbarRoot-sc-1l65if7-0 AjOyG"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div style="margin:0" class="StyledRow-sc-xjsdg1-0 btaUcD Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div style="text-align:left" class="StyledCol-sc-inuw62-0 fsKKdM Gridstyle__Col-sc-1uhmtis-2 Logostyle__LogoCol-sc-1uio3uc-0 hmvmFG dCDdZM" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/blog/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Logostyle__LogoLink-sc-1uio3uc-3 hfWedq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span style="font-weight:default" class="Headingstyle__HeadingRoot-sc-150xww-0 jFOyin Logostyle__LogoHeading-sc-1uio3uc-6 fwFwMP">Zendesk 블로그</span></a></div><div class="StyledCol-sc-inuw62-0 coApmP Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/blog/tags/best-practices/" data-interaction-type="link-inline-primary" tabindex="0" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD MenuListstyle__PrimaryLink-sc-1i4som4-0 evgtlx" data-garden-id="buttons.anchor" data-garden-version="8.76.2">모범 사례</a><div rows="7" class="MenuListstyle__DropdownMenu-sc-1i4som4-1 etDWnW"><div><p class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD SubmenuListstyle__Subheading-sc-z7oeax-1 jqQbQC">제품 솔루션별</p><ul><li><a href="/blog/tags/customer-experience-best-practices/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">고객 경험</p></span></a></li><li><a href="/blog/tags/artificial-intelligence/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">AI & 자동화</p></span></a></li><li><a href="/blog/tags/messaging/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">채팅 & 메시징</p></span></a></li><li><a href="/blog/tags/help-center/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">헬프 센터</p></span></a></li><li><a href="/blog/tags/call-center/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">콜 센터</p></span></a></li><li><a href="/blog/tags/customer-service-metrics-data/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">메트릭스 & 데이터</p></span></a></li><li><a href="/blog/tags/apps-integrations/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">앱 & 연동 서비스</p></span></a></li></ul></div><div><p class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD SubmenuListstyle__Subheading-sc-z7oeax-1 jqQbQC">직무별</p><ul><li><a href="/blog/tags/service/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">고객 지원</p></span></a></li><li><a href="/blog/tags/sales/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Sales</p></span></a></li><li><a href="/blog/tags/partners/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">파트너</p></span></a></li></ul></div></div></div><div class="StyledCol-sc-inuw62-0 coApmP Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/blog/tags/industries/" data-interaction-type="link-inline-primary" tabindex="0" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD MenuListstyle__PrimaryLink-sc-1i4som4-0 evgtlx" data-garden-id="buttons.anchor" data-garden-version="8.76.2">업계</a><div rows="4" class="MenuListstyle__DropdownMenu-sc-1i4som4-1 itHngB"><div><ul><li><a href="/blog/tags/retail/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">소매업계</p></span></a></li><li><a href="/blog/tags/financial-services/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">금융 서비스</p></span></a></li><li><a href="/blog/tags/manufacturing/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">제조업계</p></span></a></li><li><a href="/blog/tags/software/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">테크놀로지</p></span></a></li></ul></div></div></div><div class="StyledCol-sc-inuw62-0 coApmP Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/blog/tags/tools-and-media/" data-interaction-type="link-inline-primary" tabindex="0" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD MenuListstyle__PrimaryLink-sc-1i4som4-0 evgtlx" data-garden-id="buttons.anchor" data-garden-version="8.76.2">도구 & 미디어</a><div rows="2" class="MenuListstyle__DropdownMenu-sc-1i4som4-1 jHGEOd"><div><ul><li><a href="/blog/tags/tools-and-templates/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">도구 & 템플릿</p></span></a></li><li><a href="/blog/tags/guide/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">가이드</p></span></a></li></ul></div><div><p class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD SubmenuListstyle__Subheading-sc-z7oeax-1 jqQbQC">추천 가이드</p><ul><li><a href="/blog/customer-service-skills/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">고객 서비스란?</p></span></a></li><li><a href="/blog/why-companies-should-invest-in-the-customer-experience/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">고객 경험이란? 정의 + 개선 방법</p></span></a></li><li><a href="/blog/ticketing-system/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">통합 티켓 관리 시스템이란? (+기업에서 이를 사용하는 3가지 방법)</p></span></a></li></ul></div></div></div><div class="StyledCol-sc-inuw62-0 coApmP Gridstyle__Col-sc-1uhmtis-2 MenuListstyle__MenuItem-sc-1i4som4-2 hmvmFG dYiCpQ" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/blog/tags/executive-insights/" data-interaction-type="link-inline-primary" tabindex="0" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD MenuListstyle__PrimaryLink-sc-1i4som4-0 evgtlx" data-garden-id="buttons.anchor" data-garden-version="8.76.2">경영진 인사이트</a><div rows="2" class="MenuListstyle__DropdownMenu-sc-1i4som4-1 gqodUU"><div><ul><li><a href="/blog/tags/customer-service-trends/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">고객 서비스 트렌드</p></span></a></li><li><a href="/blog/tags/reports/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW SubmenuListstyle__BlockLink-sc-z7oeax-0 hCGHNb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">보고서</p></span></a></li></ul></div></div></div><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv CTAGroupstyle__StyledLinkGroup-sc-8wxsww-0 fcauEA"><button aria-label="검색" class="MobileNavbarstyle__SearchButton-sc-lh7jwa-13 fRzjzO"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="MobileNavbarstyle__SearchIcon-sc-lh7jwa-11 hWIFoa"><path d="M6 12c-3.3 0-6-2.7-6-6s2.7-6 6-6 6 2.7 6 6-2.7 6-6 6zM6 2C3.8 2 2 3.8 2 6s1.8 4 4 4 4-1.8 4-4-1.8-4-4-4zm9 13-5-5zm0 1c-.25 0-.5-.1-.7-.3l-5-5c-.4-.4-.4-1 0-1.4s1-.4 1.4 0l5 5c.4.4.4 1 0 1.4-.2.2-.45.3-.7.3z"></path></svg> <span>검색</span></button></div></div></div></div></nav></div></div><div class="sc-b03eb99a-1 fnudSf"><nav role="navigation" aria-label="global-navigation-primary" data-nmw-id="global-primary-nav-links-mobile" class="MobileNavbarstyle__MobileNavbarRoot-sc-lh7jwa-0 gNdNAX sc-b03eb99a-4 cboMGR"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 jIlQVA Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 Logostyle__LogoCol-sc-1uio3uc-0 hmvmFG dCDdZM" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/blog/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Logostyle__LogoLink-sc-1uio3uc-3 hfWedq" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span style="font-weight:default" class="Headingstyle__HeadingRoot-sc-150xww-0 jFOyin Logostyle__LogoHeading-sc-1uio3uc-6 fwFwMP">Zendesk 블로그</span></a></div><div class="StyledCol-sc-inuw62-0 eHkYmh Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="MobileNavbarstyle__MenuWrapper-sc-lh7jwa-5 gfYwcv"><button class="MobileNavbarstyle__SearchButton-sc-lh7jwa-13 fRzjzO"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="MobileNavbarstyle__SearchIcon-sc-lh7jwa-11 hWIFoa"><path d="M6 12c-3.3 0-6-2.7-6-6s2.7-6 6-6 6 2.7 6 6-2.7 6-6 6zM6 2C3.8 2 2 3.8 2 6s1.8 4 4 4 4-1.8 4-4-1.8-4-4-4zm9 13-5-5zm0 1c-.25 0-.5-.1-.7-.3l-5-5c-.4-.4-.4-1 0-1.4s1-.4 1.4 0l5 5c.4.4.4 1 0 1.4-.2.2-.45.3-.7.3z"></path></svg>검색</button><button aria-label="모바일 메뉴 토글" class="MobileNavbarstyle__MenuButton-sc-lh7jwa-8 eRNnFL"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="MobileNavbarstyle__MenuIconHamburger-sc-lh7jwa-6 ghVMHi"><path d="M16 12v1.143H0V12zm0-4.571v1.143H0V7.429zm0-4.572V4H0V2.857z"></path></svg></button></div></div></div></div><div class="MobileNavbarstyle__DropdownWrapper-sc-lh7jwa-14 kafYyB"></div></nav></div><div class="sc-b3715ccb-0 iEpZCY"><div color="peppermint_patty" style="width:0%" class="sc-b3715ccb-1 bpqHBp"></div></div></header><main class="sc-9ee913fe-0 iZHtvo" id="main-content" lang="en-US"><div class="sc-9ee913fe-1 iPYnMp"><section class="Basestyle__BaseRoot-sc-3zktjg-1 gIVXpY"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 sc-2a79ddc4-6 bEEqbX ehjBsw" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><nav aria-label="Breadcrumb" itemscope="" itemType="https://schema.org/BreadcrumbList" class="Breadcrumbsstyle__Breadcrumb-sc-16xz1hx-0 jmzykg"><ol class="Breadcrumbsstyle__Crumbs-sc-16xz1hx-1 dGwjHC"><li itemProp="itemListElement" itemscope="" itemType="https://schema.org/ListItem" class="Breadcrumbsstyle__Crumb-sc-16xz1hx-2 cBiDug"><a href="/blog/tags/service/" data-interaction-type="link-primary" itemProp="item" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bcuiXw" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Customer support</span></a><svg xmlns="http://www.w3.org/2000/svg" width="8" height="8" viewBox="0 0 10 16" fill="currentColor" theme="[object Object]" class="Breadcrumbsstyle__Separator-sc-16xz1hx-3 kxqCcm"><path d="M.324 2.449 2.021.752 9.27 8l-7.248 7.248-1.697-1.697 5.551-5.552z"></path></svg><meta itemProp="name" content="Customer support"/><meta itemProp="position" content="1"/></li><li itemProp="itemListElement" itemscope="" itemType="https://schema.org/ListItem" class="Breadcrumbsstyle__Crumb-sc-16xz1hx-2 cBiDug"><a href="/blog/tags/customer-support-software/" data-interaction-type="link-primary" itemProp="item" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bcuiXw" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Customer support software</span></a><svg xmlns="http://www.w3.org/2000/svg" width="8" height="8" viewBox="0 0 10 16" fill="currentColor" theme="[object Object]" class="Breadcrumbsstyle__Separator-sc-16xz1hx-3 kxqCcm"><path d="M.324 2.449 2.021.752 9.27 8l-7.248 7.248-1.697-1.697 5.551-5.552z"></path></svg><meta itemProp="name" content="Customer support software"/><meta itemProp="position" content="2"/></li><li itemProp="itemListElement" itemscope="" itemType="https://schema.org/ListItem" class="Breadcrumbsstyle__Crumb-sc-16xz1hx-2 iYXkfi"><span href="" data-interaction-type="link-primary" aria-current="page" itemProp="item" class="Breadcrumbsstyle__FauxLink-sc-16xz1hx-4 ihQZPj Linkstyle__LinkRoot-sc-1cm3ukq-2 bcuiXw"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Increasing net retention</span></span><meta itemProp="name" content="Increasing net retention"/><meta itemProp="position" content="3"/></li></ol></nav></div></div></div></div></section></div><article data-nmw-id="pages.Blog.BlogMainContent"><section class="Basestyle__BaseRoot-sc-3zktjg-1 doXlEM"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 eSGwgQ Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD sc-ca1478c-0 ddSPwE"><a href="/blog/tags/article/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bcuiXw" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 18 16" fill="currentColor"><path d="M16.163.192c-3.424-.655-6.384.539-7.497 1.093C7.554.732 4.592-.449 1.169.192.49.308-.001.921-.001 1.62v11.802c0 .422.188.831.505 1.107s.737.393 1.141.32c3.005-.481 5.648.655 6.384 1.005.202.102.419.146.621.146s.434-.043.621-.146c.736-.364 3.395-1.501 6.384-1.005.404.073.823-.059 1.141-.32.346-.277.535-.685.535-1.122V1.605c0-.685-.491-1.296-1.17-1.413zM3.655 3.47c1.069.043 2.152.233 3.236.568a.917.917 0 0 1 .607 1.136.934.934 0 0 1-.881.627.814.814 0 0 1-.26-.043 10.443 10.443 0 0 0-2.788-.481.916.916 0 0 1-.866-.947c.029-.495.462-.904.954-.86zm0 2.913c1.069.043 2.152.233 3.236.568a.917.917 0 0 1 .607 1.136.934.934 0 0 1-.881.627.814.814 0 0 1-.26-.043 10.523 10.523 0 0 0-2.788-.481.916.916 0 0 1-.866-.947.927.927 0 0 1 .954-.859zm3.827 4.605a.91.91 0 0 1-.867.655.814.814 0 0 1-.26-.043 10.523 10.523 0 0 0-2.788-.481c-.491-.014-.881-.437-.866-.947s.448-.918.939-.874c1.069.043 2.152.233 3.236.568.491.131.751.641.607 1.122zm6.399.116c-.91.043-1.849.204-2.788.495a.893.893 0 0 1-1.127-.598.925.925 0 0 1 .607-1.151 12.711 12.711 0 0 1 3.236-.568c.549-.059.925.364.939.874s-.376.932-.867.947zm0-2.913c-.925.043-1.849.204-2.788.495-.086.029-.174.029-.26.029a.897.897 0 0 1-.867-.641.915.915 0 0 1 .607-1.136 12.711 12.711 0 0 1 3.236-.568c.549-.029.925.364.939.874s-.376.933-.867.947zm0-2.914c-.925.043-1.849.204-2.788.495-.086.029-.174.029-.26.029a.897.897 0 0 1-.867-.641.915.915 0 0 1 .607-1.136 12.711 12.711 0 0 1 3.236-.568c.549-.043.925.365.939.874s-.376.933-.867.947z"></path></svg>Article</span></a> • 9 min read</h2><h1 class="Headingstyle__HeadingRoot-sc-150xww-0 czKALj">Increasing net retention requires an innovative approach to CX</h1><p class="Textstyle__TextRoot-sc-c9um69-0 gDyimz">See how leading software and cloud services companies are making a name for themselves by leaning into customer experience as a differentiator.</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">출처 Heather Wintermantel, Head of Global Customer Experience, Success Strategy & Innovation</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">최종 업데이트: March 22, 2023</p><div class="Tagstyle__TagContainer-sc-1uuac66-3 ceUOVi"><a href="/blog/tags/customer-retention/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Tagstyle__TagRoot-sc-1uuac66-1 cznLdD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Tagstyle__TagText-sc-1uuac66-0 kjAPec">Customer retention</span></a></div><div class="SocialBlockstyle__SocialBlockRoot-sc-1ebt7cj-7 fDqkXl"><ul class="SocialBlockstyle__ListWrapper-sc-1ebt7cj-8 hAhnRj"><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a target="_blank" href="https://twitter.com/intent/tweet?url=https://zdsk.co/3V8hOdg&text=Increasing%20net%20retention%20requires%20an%20innovative%20approach%20to%20CX" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__TwitterIcon-sc-1ebt7cj-1 ennTzG"><path class="twitter-x_svg__st0" d="M9.3 6.9 14.4 1h-1.2L8.8 6.1 5.2 1H1.1l5.3 7.8L1.1 15h1.2L7 9.6l3.7 5.4h4.1L9.3 6.9zm-1.6 2-.6-.8-4.3-6.2h1.9l3.5 5 .5.8 4.5 6.5h-1.9L7.7 8.9z"></path></svg></a></li><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a target="_blank" href="https://www.facebook.com/sharer/sharer.php?u=https://zdsk.co/3REj3gY" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__FacebookIcon-sc-1ebt7cj-2 fMYITU"><path d="M15.043 8.043a7.043 7.043 0 1 0-14.086 0A7.044 7.044 0 0 0 6.899 15v-4.921H5.111V8.043h1.788V6.491c0-1.765 1.051-2.74 2.66-2.74.771 0 1.576.138 1.576.138v1.733h-.888c-.875 0-1.148.543-1.148 1.1v1.321h1.953l-.312 2.036H9.099V15a7.044 7.044 0 0 0 5.942-6.957z"></path></svg></a></li><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a target="_blank" href="https://www.linkedin.com/shareArticle?mini=true&url=https://zdsk.co/3RBENdp" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__LinkedInIcon-sc-1ebt7cj-4 bRAChU"><path d="M15.25 9.589v5.441h-3.109V9.953c0-1.275-.45-2.145-1.574-2.145-.86 0-1.37.586-1.595 1.153-.081.202-.102.485-.102.769v5.298H5.759s.042-8.598 0-9.487h3.109v1.346l-.021.031h.021v-.031c.413-.645 1.15-1.567 2.803-1.567 2.045 0 3.579 1.357 3.579 4.27zM2.509.97C1.445.97.75 1.678.75 2.61c0 .91.675 1.64 1.718 1.64h.021c1.085 0 1.757-.729 1.757-1.64C4.225 1.678 3.571.97 2.51.97zM.933 15.03h3.109V5.543H.933v9.487z"></path></svg></a></li><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a target="_blank" href="https://www.zendesk.com/public/assets/sitemaps/kr/feed.xml" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" class="SocialBlockstyle__RssIcon-sc-1ebt7cj-6 hUVtNW"><path d="M8.462 15a7.95 7.95 0 0 0-.142-1.528c-.083-.473-.213-.933-.391-1.377s-.403-.862-.675-1.252a7.246 7.246 0 0 0-.959-1.137c-.734-.711-1.534-1.249-2.399-1.617s-1.806-.551-2.825-.551v-2.15c.651 0 1.279.053 1.883.16a8.88 8.88 0 0 1 3.394 1.403 8.93 8.93 0 0 1 1.475 1.226 8.93 8.93 0 0 1 1.226 1.475c.355.521.649 1.066.879 1.635s.406 1.161.524 1.777c.106.616.16 1.261.16 1.937h-2.15zm-3.447-1.332a2.098 2.098 0 0 1-.48.693c-.202.202-.426.358-.675.471s-.515.169-.799.169c-.261 0-.515-.056-.764-.169s-.468-.269-.657-.471c-.201-.225-.358-.456-.471-.693S1 13.171 1 12.886c0-.284.056-.551.169-.8s.269-.474.471-.675a1.876 1.876 0 0 1 1.422-.622c.284 0 .551.053.799.16s.474.261.675.462c.201.225.355.456.462.693s.16.497.16.782c0 .284-.047.545-.142.782zM15 14.929h-2.274c0-.805-.071-1.581-.213-2.328s-.355-1.466-.64-2.159a10.793 10.793 0 0 0-1.066-1.981c-.426-.64-.924-1.25-1.492-1.83s-1.173-1.09-1.812-1.528c-.628-.426-1.288-.784-1.981-1.075s-1.419-.506-2.176-.648a12.524 12.524 0 0 0-2.345-.213V.999c.971 0 1.907.089 2.807.266.888.178 1.744.441 2.567.791s1.614.785 2.372 1.306a13.808 13.808 0 0 1 2.15 1.795 15.008 15.008 0 0 1 1.794 2.15c.509.758.936 1.546 1.279 2.363s.598 1.67.764 2.559c.178.888.266 1.812.266 2.771v-.071z"></path></svg></a></li></ul></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:inline-block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:relative;max-width:100%"><span style="box-sizing:border-box;display:block;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;max-width:100%"><img style="display:block;max-width:100%;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0" alt="" aria-hidden="true" src="data:image/svg+xml,%3csvg%20xmlns=%27http://www.w3.org/2000/svg%27%20version=%271.1%27%20width=%271104%27%20height=%27552%27/%3e"/></span><img alt="Woman wearing a headset sitting at a desk with dollar bills raining down all around her demonstrating how increasing net retention will make you more money" fetchpriority="high" src="https://d1eipm3vz40hy0.cloudfront.net/images/software-cloud-services-net-retention-hero.jpg" decoding="async" data-nimg="intrinsic" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/></span></span></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 qMACC"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 sc-2a79ddc4-1 bEEqbX cwLloB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dATmVw Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">There was a time when “<a target="_blank" rel="noopener noreferrer" href="https://review.firstround.com/growth-at-all-costs-is-perilous-this-is-how-to-scale-sales-sustainably" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">growth at all costs<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>” was the prevailing philosophy in tech. </p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">But times are changing, and as a result of today’s economic climate, more software and cloud services companies are <a target="_blank" rel="noopener noreferrer" href="https://techcrunch.com/2022/06/02/investors-have-flipped-their-weighting-of-growth-versus-profitability/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">focusing on profitability instead of growth<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>. They are in protection mode. This drives a focus on quality customers rather than quantity, and a need to develop loyalty and reduce churn.</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">In this new paradigm, net retention is the name of the game, and software businesses that aim to achieve higher growth must put as much effort into caring for and expanding existing customers as they do into acquiring new ones.</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">To increase net retention, you need to give your customers a reason to stick around even when they could easily switch to another competitor (This is especially true in the SaaS universe). Customer experience is one factor that can help increase customer “<a target="_blank" rel="noopener noreferrer" href="https://www.uschamber.com/co/grow/marketing/what-is-customer-stickiness" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">stickiness<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.”</p><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 czKALj">Why you should make customer experience part of your value proposition</h2><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">We know from our research that customer experience frequently <a target="_blank" rel="noopener noreferrer" href="/customer-experience-trends/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">sways purchasing decisions<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>.</p><ul class="Liststyle__UnorderedListRoot-sc-1ptcc0u-1 dnJUmF bordered"><li><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">61 percent of customers would switch to a competitor after just one bad experience.</p></li><li><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">90 percent of customers are willing to spend more for personalized experiences.</p></li><li><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">80 percent will spend more with companies that allow them to find answers themselves.</p></li></ul><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">In a crowded market like software and cloud services, having a good product isn’t enough. You need to have a great experience to match. Can your customers get quick answers, or do they have to wait days for a response? Do conversations flow naturally and easily, or are you constantly backtracking and asking customers to repeat themselves?</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Small misses on your experience–like not knowing basic account details about a premium customer–can cause customers to churn. Remember, they have plenty of options. </p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Qumu, an enterprise video SaaS platform, learned this lesson the hard way when it realized it simply didn’t have the high degree of visibility needed to support its most important enterprise customers.</p><blockquote><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">In a crowded market like software and cloud services, having a good product isn’t enough. You need to have a great experience to match. </p></blockquote><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Since partnering with Zendesk, Qumu has turned its greatest weakness into its greatest strength and built a loyal customer base. The company has <a target="_blank" rel="noopener noreferrer" href="/customer/qumu/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">all-time high customer satisfaction (CSAT) scores<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>, driven its customer retention rate to 90+ percent, and turned its customer support into a competitive differentiator. </p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">“We were able to make the Qumu support team a competitive advantage, and we know for sure this wouldn’t have been possible if we had stayed with the previous solution,” says Chad Sears, Vice President of Customer Success at Qumu. </p><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div role="complementary" aria-label="body-promo" data-cookie-name="false" data-location="body" class="Promostyle__PromoRoot-sc-1lscwvc-0 LwfBm sc-4c913245-0 gNPEJq"><div class="Promostyle__MediaWrapper-sc-1lscwvc-1 kpdRmr"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://d1eipm3vz40hy0.cloudfront.net/images/software-cloud-net-retention-smiles.jpg"/></noscript></span></span></div></div><div class="Promostyle__TextWrapper-sc-1lscwvc-2 gMFoUj"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 lbhzaz">CX that's all smiles</h3><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">See how Zendesk helps software and cloud services companies create positive, long-lasting customer relationships.</p></div><div class="Promostyle__LinkWrapper-sc-1lscwvc-3 biyiQd"><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv"><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/software/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jFSMjV" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Get the details<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></div></div></div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 czKALj">Focus on customer experience improvements to build brand loyalty and reduce churn</h2><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">To boost net retention, software and cloud services companies need <a href="/blog/software-cloud-services-scaling-cx/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">scalable CX solutions</a> and they need to shift their way of thinking about customer service. It’s more than just emails and ticket queues. With the right tools, it can be a powerful, data-driven motion that builds trust and increases net retention.</p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Here are four areas of opportunity for software and cloud services companies who want to transform their CX. </p><ol class="Liststyle__OrderedListRoot-sc-1ptcc0u-0 dFXoyF bordered"><li><a href="#1" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Convenience</a></li><li><a href="#2" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Personalization</a></li><li><a href="#3" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Speed</a></li><li><a href="#4" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Agility</a></li></ol><ol class="Liststyle__OrderedListRoot-sc-1ptcc0u-0 cGHfGt list-num-circle"><li><span id="1">  <h4 class="Headingstyle__HeadingRoot-sc-150xww-0 Msa-Db">Convenience</h4><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 jFOyin">Meet your customers where they are, and be open to shifting tactics based on customer needs. </h5><br/>Customers expect your software to be convenient and easy to use, and there’s no reason that your customer service should be any different. <br/><a target="_blank" rel="noopener noreferrer" href="/blog/omnichannel-really-means/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Omnichannel customer service<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> is an approach that centralizes all your service channels–email, live chat, Twitter, Instagram, Slack, etc.–into a single platform where you can easily track and manage all your customer conversations. <br/>Slack was able to achieve unicorn status using this philosophy. <a target="_blank" rel="noopener noreferrer" href="/customer/slack/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Since launching with Zendesk in 2014<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>, Slack has understood the value of meeting customers where they are, and the company built its CX with scale in mind. <blockquote><br/>“I knew Zendesk Support would work if we reached the scale we were aiming for, and I also knew that the Zendesk API would allow us to build whatever we needed to meet our specific needs.”<br/><cite>Ali Rayl, Vice President of Customer Experience at Slack</cite></blockquote><br/>The flexibility to bring on new channels, or change up your tech stack, is another key benefit of Slack’s omnichannel approach. <br/>Customers’ needs and preferences are continuously changing. We saw that at the onset of the pandemic in 2020. It’s also why we introduced <a target="_blank" rel="noopener noreferrer" href="/blog/slack-direct-messages/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Slack Direct Messages in Zendesk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>—B2B companies can now talk to their customers wherever they are.<div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div role="complementary" aria-label="body-promo" data-cookie-name="false" data-location="body" class="Promostyle__PromoRoot-sc-1lscwvc-0 lmcbFC sc-4c913245-0 gNPEJq"><div class="Promostyle__TextWrapper-sc-1lscwvc-2 gMFoUj"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 lbhzaz">Message your customers in Slack 👋</h3></div><div class="Promostyle__LinkWrapper-sc-1lscwvc-3 biyiQd"><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv"><a href="/blog/slack-direct-messages/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 ZzWXW" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Learn more</span></a></div></div></div></div><br/>Omnichannel allows you to manage and move between these different tools without needing to change your workflow on the backend. You can show up consistently on every channel, and it’s highly secure.<br/>Another aspect to consider is how customer service can be integrated directly into your product or service. Any friction in the experience that you deliver is going to be a pain point with customers. This is especially true in the software industry, where UX standards are very high.<br/>One example is Limeade, an employee well-being software solution. The company uses the <a target="_blank" rel="noopener noreferrer" href="/customer/limeade/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Zendesk mobile SDK<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> to extend customer care into its app, so customers can ask for help without navigating elsewhere.<li><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 Msa-Db">Personalization</h4><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 jFOyin">Give customers the VIP treatment and manage customer relationships proactively to avoid churn.</h5><br/>After going through a lengthy sales process, closing, and implementation, customers will expect a certain level of care. If they’re premium subscribers, they’ll want premium treatment.<br/>That level of <a target="_blank" rel="noopener noreferrer" href="/blog/leverage-data-personalization-throughout-customer-lifecycle/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">personalization<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> requires more powerful technology. An integrated customer experience platform can compile inputs from multiple sources into a single view. This means you can see things like account details, subscription tier, and conversation history without having to toggle between different apps and databases. <blockquote><br/>When you have a 360° view of your customers, you can identify when a customer might be at risk of churning and run interference before it’s too late.</blockquote><br/>Personalization benefits customers, and it helps the bottom line too. When you have a 360-degree view of your customers, you can identify when a customer might be at risk of churning and run interference before it’s too late. <br/>Foundant, a software provider for nonprofits and philanthropic organizations, credits its <a target="_blank" rel="noopener noreferrer" href="/customer/foundant/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">industry-leading renewal rate<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> to its highly personalized customer service. The <a target="_blank" rel="noopener noreferrer" href="/salesforce/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Salesforce integration in Zendesk<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> has made it easier for the renewals team to access client conversation histories and see all the details in one place. <br/>“If a distressed client contacts support, agents can quickly flag the ticket as high priority and escalate it in Zendesk,” says Jake Sharp, Senior Manager of Support Delivery at Foundant. “That information will be collected and shared with other teams, so they can work even harder to retain that client.” <br/>Customer service for software and cloud services is rarely one and done. It’s a series of conversations happening over time, and it’s easier to have productive conversations when you have a complete picture of the customer and their history.</li><li><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 Msa-Db">Speed</h4><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 jFOyin">Solve problems faster by optimizing your service workflows and automating routine business processes.</h5><br/>Everyone is short on time these days, and keeping your customers waiting sends the wrong message. Most customers expect a response in <a target="_blank" rel="noopener noreferrer" href="/blog/first-reply-time/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">less than 12 hours<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> for email, and even faster for social and messaging. <br/>Faster service requires some level of workflow automation. You can use business rules for routine processes, like following up with a customer who’s gone cold or automatically routing payment questions to your Finance team. <br/><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/customer/unity/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Unity<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>, a development platform for 3D creators, is a good example of how these small operational changes can add up. <blockquote><br/>“Last year, we deflected almost 8,000 tickets due to self-service enabled by Zendesk. That amounts to about $1.3M saved due to the reduction in tickets.”<br/><cite>David Schroeder, Senior Manager of Services Support at Unity</cite></blockquote><br/>Since taking advantage of Zendesk’s self service and AI features, Unity’s <a target="_blank" rel="noopener noreferrer" href="/customer/unity/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">resolution time has decreased by seven hours<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>, and the company is able to meet its <a target="_blank" rel="noopener noreferrer" href="/blog/keeping-word-support-sla/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">SLA<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> of solving 75 percent of tickets with two responses or fewer. <br/>Unity’s success proves that it’s possible for high-growth companies to <a href="/blog/software-cloud-services-scaling-cx/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">scale customer service</a> without sacrificing customer satisfaction…or speed. </li><li><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 Msa-Db">Agility</h4><h5 class="Headingstyle__HeadingRoot-sc-150xww-0 jFOyin">Transform your data into actionable insights that help you deliver exceptional customer experiences.</h5><br/>Customer service should be a data-driven motion, just like every other part of the business. CX platforms contain a wealth of information about your customers’ priorities, preferences, and pain points. <br/>For example, you can look at ticket tags to identify which products or features cause customers the most technical difficulty. This will help your product team prioritize bug fixes and feature updates within the overall development roadmap. <br/>Analytics and KPI dashboards can also help you track agent performance and identify issues before they start to impact service quality, and predictive analytics can be used to drive proactive support.<blockquote><br/>o9 was able to increase agent productivity by 40% within 18 months.</blockquote><br/>Enterprise supply planning software company o9 used Zendesk to track data and reporting metrics across the organization in near real-time, enabling the business to gather insights and build reports to analyze key information about its customers. <br/>As a result, o9 was able to <a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/customer/o9/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">increase agent productivity by 40 percent within 18 months<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a>. With these productivity gains, the company has seen a 74 percent improvement in first reply time and reduced its resolution time by 38 percent. <br/>When the COVID-19 pandemic severely disrupted supply chains, o9 was also able to utilize Zendesk to generate robust reports and identify which customers were affected around the world, and proactively reach out to them to offer support.<br/>With Zendesk, you can also hear what your customers love about the product and collect ideas for new features, iterations, or add-ons through surveys and community forums. <br/>Discord uses Zendesk’s community forum tools to <a target="_blank" rel="noopener noreferrer" href="/customer/discord/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">stay in touch with its most passionate fans<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> and collect user feedback.<div style="text-align:center"><blockquote class="twitter-tweet"><br/>Discord should be accessible to everyone. That's why we've worked with our community to add requested features such as <br/>– improved keyboard navigation<br/>– adjustable text-to-speech speed<br/>– role color display options for better server readability<br/>+ more @ <a target="_blank" rel="noopener noreferrer" href="https://t.co/hOtOvmrQod" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">https://t.co/hOtOvmrQod<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> <a target="_blank" rel="noopener noreferrer" href="https://t.co/o1abUz2lRV" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">pic.twitter.com/o1abUz2lRV<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a><br/>— Discord (@discord) <a target="_blank" rel="noopener noreferrer" href="https://twitter.com/discord/status/1545089994305388545?ref_src=twsrc%5Etfw" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">July 7, 2022<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></blockquote></div><br/>“A large chunk of our contacts are from customers who are super happy about the product but are writing in with passionate suggestions and feedback on every little thing we do,” says Danny Duong, Director of Customer Experience at Discord. “We needed a spot to collect all this feedback and share it with the product teams so they could consider it when working on their roadmaps. The product team loves it—the more they incorporate user feedback into their decision-making, the higher their success rate at making customers happy with the features they’re pushing out.”</li></span></li></ol><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 czKALj">Net retention is the foundation of sustainable growth</h2><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">The net retention model is a fundamental shift in the software and cloud services industry. Instead of focusing on growth at all costs, it places value on the ability to build lasting relationships with customers. </p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Turning customers into loyalists requires a more innovative approach to customer relationship management. <a target="_blank" rel="noopener noreferrer" href="/blog/connecting-customer-conversations-across-your-business/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Conversational CRM<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> represents a new era in customer service where businesses are focused on building relationships instead of closing tickets. We believe this is the key to sustainable growth for software and cloud services companies, and everyone else, too. </p><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">See how Zendesk powers <a target="_blank" rel="noopener noreferrer" href="/software/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">innovative CX for software and cloud services<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a> companies. </p></div></div></div></div></div></div></section></article><section class="Basestyle__BaseRoot-sc-3zktjg-1 hPNIKC"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div role="complementary" aria-label="body-promo" data-cookie-name="false" data-location="body" class="Promostyle__PromoRoot-sc-1lscwvc-0 LwfBm"><div class="Promostyle__MediaWrapper-sc-1lscwvc-1 kpdRmr"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://d1eipm3vz40hy0.cloudfront.net/images/software-cloud-net-retention-smiles.jpg"/></noscript></span></span></div></div><div class="Promostyle__TextWrapper-sc-1lscwvc-2 gMFoUj"><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 lbhzaz">CX that's all smiles</h3><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">See how Zendesk helps software and cloud services companies create positive, long-lasting customer relationships.</p></div><div class="Promostyle__LinkWrapper-sc-1lscwvc-3 biyiQd"><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv"><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.com/software/" data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 ejROSM eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 jFSMjV" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Get the details<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></div></div></div></div></div></div></section><section class="Basestyle__BaseRoot-sc-3zktjg-1 hPNIKC"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="StyledGrid-sc-oxgg5i-0 izllXr Gridstyle__GridRoot-sc-1uhmtis-0 drMyZp" data-garden-id="grid.grid" data-garden-version="8.76.2"><div class="StyledRow-sc-xjsdg1-0 kmkcfB Gridstyle__Row-sc-1uhmtis-1 Basestyle__BaseMainRow-sc-3zktjg-0 bEEqbX hlIKQB" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 iqteIG Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 czKALj">추가 관련 사례</h2></div><div class="StyledCol-sc-inuw62-0 cmRjVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div style="margin-bottom:16px" class="StyledCol-sc-inuw62-0 jjCVBw Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div href="#" data-tags="" class="Cardstyle__CardRoot-sc-1g3sojj-1 kMMbdA"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://d1eipm3vz40hy0.cloudfront.net/images/blog/illustration.png"/></noscript></span></span></div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD sc-ca1478c-0 ddSPwE"><a href="/blog/tags/article/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bcuiXw" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 18 16" fill="currentColor"><path d="M16.163.192c-3.424-.655-6.384.539-7.497 1.093C7.554.732 4.592-.449 1.169.192.49.308-.001.921-.001 1.62v11.802c0 .422.188.831.505 1.107s.737.393 1.141.32c3.005-.481 5.648.655 6.384 1.005.202.102.419.146.621.146s.434-.043.621-.146c.736-.364 3.395-1.501 6.384-1.005.404.073.823-.059 1.141-.32.346-.277.535-.685.535-1.122V1.605c0-.685-.491-1.296-1.17-1.413zM3.655 3.47c1.069.043 2.152.233 3.236.568a.917.917 0 0 1 .607 1.136.934.934 0 0 1-.881.627.814.814 0 0 1-.26-.043 10.443 10.443 0 0 0-2.788-.481.916.916 0 0 1-.866-.947c.029-.495.462-.904.954-.86zm0 2.913c1.069.043 2.152.233 3.236.568a.917.917 0 0 1 .607 1.136.934.934 0 0 1-.881.627.814.814 0 0 1-.26-.043 10.523 10.523 0 0 0-2.788-.481.916.916 0 0 1-.866-.947.927.927 0 0 1 .954-.859zm3.827 4.605a.91.91 0 0 1-.867.655.814.814 0 0 1-.26-.043 10.523 10.523 0 0 0-2.788-.481c-.491-.014-.881-.437-.866-.947s.448-.918.939-.874c1.069.043 2.152.233 3.236.568.491.131.751.641.607 1.122zm6.399.116c-.91.043-1.849.204-2.788.495a.893.893 0 0 1-1.127-.598.925.925 0 0 1 .607-1.151 12.711 12.711 0 0 1 3.236-.568c.549-.059.925.364.939.874s-.376.932-.867.947zm0-2.913c-.925.043-1.849.204-2.788.495-.086.029-.174.029-.26.029a.897.897 0 0 1-.867-.641.915.915 0 0 1 .607-1.136 12.711 12.711 0 0 1 3.236-.568c.549-.029.925.364.939.874s-.376.933-.867.947zm0-2.914c-.925.043-1.849.204-2.788.495-.086.029-.174.029-.26.029a.897.897 0 0 1-.867-.641.915.915 0 0 1 .607-1.136 12.711 12.711 0 0 1 3.236-.568c.549-.043.925.365.939.874s-.376.933-.867.947z"></path></svg>Article</span></a><br/>  4 min read</h2><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 jFOyin"><a href="/blog/ai-summit-2024-zendesk-voice/" data-interaction-type="link-inline-primary" style="text-decoration:none" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Lead your call center into the AI era with Zendesk voice</a></h3><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Artificial intelligence is poised to revolutionize the way brands interact with their customers. In fact, by…</p><div class="Tagstyle__TagContainer-sc-1uuac66-3 ceUOVi"><a href="/blog/tags/call-center-software/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Tagstyle__TagRoot-sc-1uuac66-1 cznLdD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Tagstyle__TagText-sc-1uuac66-0 kjAPec">Call centre software</span></a></div></div></div><div style="margin-bottom:16px" class="StyledCol-sc-inuw62-0 jjCVBw Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div href="#" data-tags="" class="Cardstyle__CardRoot-sc-1g3sojj-1 kMMbdA"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforcemanagementhero.jpg"/></noscript></span></span></div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD sc-ca1478c-0 ddSPwE"><a href="/blog/tags/article/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bcuiXw" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 18 16" fill="currentColor"><path d="M16.163.192c-3.424-.655-6.384.539-7.497 1.093C7.554.732 4.592-.449 1.169.192.49.308-.001.921-.001 1.62v11.802c0 .422.188.831.505 1.107s.737.393 1.141.32c3.005-.481 5.648.655 6.384 1.005.202.102.419.146.621.146s.434-.043.621-.146c.736-.364 3.395-1.501 6.384-1.005.404.073.823-.059 1.141-.32.346-.277.535-.685.535-1.122V1.605c0-.685-.491-1.296-1.17-1.413zM3.655 3.47c1.069.043 2.152.233 3.236.568a.917.917 0 0 1 .607 1.136.934.934 0 0 1-.881.627.814.814 0 0 1-.26-.043 10.443 10.443 0 0 0-2.788-.481.916.916 0 0 1-.866-.947c.029-.495.462-.904.954-.86zm0 2.913c1.069.043 2.152.233 3.236.568a.917.917 0 0 1 .607 1.136.934.934 0 0 1-.881.627.814.814 0 0 1-.26-.043 10.523 10.523 0 0 0-2.788-.481.916.916 0 0 1-.866-.947.927.927 0 0 1 .954-.859zm3.827 4.605a.91.91 0 0 1-.867.655.814.814 0 0 1-.26-.043 10.523 10.523 0 0 0-2.788-.481c-.491-.014-.881-.437-.866-.947s.448-.918.939-.874c1.069.043 2.152.233 3.236.568.491.131.751.641.607 1.122zm6.399.116c-.91.043-1.849.204-2.788.495a.893.893 0 0 1-1.127-.598.925.925 0 0 1 .607-1.151 12.711 12.711 0 0 1 3.236-.568c.549-.059.925.364.939.874s-.376.932-.867.947zm0-2.913c-.925.043-1.849.204-2.788.495-.086.029-.174.029-.26.029a.897.897 0 0 1-.867-.641.915.915 0 0 1 .607-1.136 12.711 12.711 0 0 1 3.236-.568c.549-.029.925.364.939.874s-.376.933-.867.947zm0-2.914c-.925.043-1.849.204-2.788.495-.086.029-.174.029-.26.029a.897.897 0 0 1-.867-.641.915.915 0 0 1 .607-1.136 12.711 12.711 0 0 1 3.236-.568c.549-.043.925.365.939.874s-.376.933-.867.947z"></path></svg>Article</span></a><br/>  2 min read</h2><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 jFOyin"><a href="/blog/capgemini/" data-interaction-type="link-inline-primary" style="text-decoration:none" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">Capgemini and Zendesk: Making personalised customer experience a reality</a></h3><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">(Zendesk partner guest article originally published on Capgemini Insights) Capgemini’s Intelligent Customer Interactions solution leverages Zendesk…</p><div class="Tagstyle__TagContainer-sc-1uuac66-3 ceUOVi"></div></div></div><div style="margin-bottom:16px" class="StyledCol-sc-inuw62-0 jjCVBw Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div href="#" data-tags="" class="Cardstyle__CardRoot-sc-1g3sojj-1 kMMbdA"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/chatgptvsbard.jpg"/></noscript></span></span></div><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD sc-ca1478c-0 ddSPwE"><a href="/blog/tags/article/" data-interaction-type="link-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 bcuiXw" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 18 16" fill="currentColor"><path d="M16.163.192c-3.424-.655-6.384.539-7.497 1.093C7.554.732 4.592-.449 1.169.192.49.308-.001.921-.001 1.62v11.802c0 .422.188.831.505 1.107s.737.393 1.141.32c3.005-.481 5.648.655 6.384 1.005.202.102.419.146.621.146s.434-.043.621-.146c.736-.364 3.395-1.501 6.384-1.005.404.073.823-.059 1.141-.32.346-.277.535-.685.535-1.122V1.605c0-.685-.491-1.296-1.17-1.413zM3.655 3.47c1.069.043 2.152.233 3.236.568a.917.917 0 0 1 .607 1.136.934.934 0 0 1-.881.627.814.814 0 0 1-.26-.043 10.443 10.443 0 0 0-2.788-.481.916.916 0 0 1-.866-.947c.029-.495.462-.904.954-.86zm0 2.913c1.069.043 2.152.233 3.236.568a.917.917 0 0 1 .607 1.136.934.934 0 0 1-.881.627.814.814 0 0 1-.26-.043 10.523 10.523 0 0 0-2.788-.481.916.916 0 0 1-.866-.947.927.927 0 0 1 .954-.859zm3.827 4.605a.91.91 0 0 1-.867.655.814.814 0 0 1-.26-.043 10.523 10.523 0 0 0-2.788-.481c-.491-.014-.881-.437-.866-.947s.448-.918.939-.874c1.069.043 2.152.233 3.236.568.491.131.751.641.607 1.122zm6.399.116c-.91.043-1.849.204-2.788.495a.893.893 0 0 1-1.127-.598.925.925 0 0 1 .607-1.151 12.711 12.711 0 0 1 3.236-.568c.549-.059.925.364.939.874s-.376.932-.867.947zm0-2.913c-.925.043-1.849.204-2.788.495-.086.029-.174.029-.26.029a.897.897 0 0 1-.867-.641.915.915 0 0 1 .607-1.136 12.711 12.711 0 0 1 3.236-.568c.549-.029.925.364.939.874s-.376.933-.867.947zm0-2.914c-.925.043-1.849.204-2.788.495-.086.029-.174.029-.26.029a.897.897 0 0 1-.867-.641.915.915 0 0 1 .607-1.136 12.711 12.711 0 0 1 3.236-.568c.549-.043.925.365.939.874s-.376.933-.867.947z"></path></svg>Article</span></a><br/>  2 min read</h2><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 jFOyin"><a href="/blog/chatgpt-vs-bard/" data-interaction-type="link-inline-primary" style="text-decoration:none" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">ChatGPT vs. Bard</a></h3><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">ChatGPT and Google Bard provide similar services but work in different ways. Read on to learn the potential benefits and limitations of each tool.</p><div class="Tagstyle__TagContainer-sc-1uuac66-3 ceUOVi"></div></div></div><div style="margin-bottom:16px" class="StyledCol-sc-inuw62-0 jjCVBw Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div href="#" data-tags="" class="Cardstyle__CardRoot-sc-1g3sojj-1 kMMbdA"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://d1eipm3vz40hy0.cloudfront.net/images/AMER/adaptableagentworkspace.jpg"/></noscript></span></span></div><h3 class="Headingstyle__HeadingRoot-sc-150xww-0 jFOyin"><a href="/blog/adaptable-agent-workspace/" data-interaction-type="link-inline-primary" style="text-decoration:none" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2">The guide to customizing your customer service software</a></h3><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Zendesk's adaptable Agent Workspace is the modern solution to handling classic customer service issues like high ticket volume and complex queries. This guide explores new features that make agents' jobs easier.</p><div class="Tagstyle__TagContainer-sc-1uuac66-3 ceUOVi"><a href="/blog/tags/team-efficiency/" data-interaction-type="link-inline-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD Tagstyle__TagRoot-sc-1uuac66-1 cznLdD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Tagstyle__TagText-sc-1uuac66-0 kjAPec">Team efficiency</span></a></div></div></div></div></div></div></section><div aria-hidden="true" data-nmw-id="global.FloatingPromo" class="sc-61d66886-0 bKppPm"><div role="complementary" aria-label="body-promo" data-cookie-name="false" data-location="floating" class="Promostyle__PromoRoot-sc-1lscwvc-0 LwfBm sc-61d66886-1 gZnRew"><div class="Promostyle__MediaWrapper-sc-1lscwvc-1 kpdRmr"><div shape="square" class="Relationframestyle__RelationframeRoot-sc-myqvby-0 jvviVs"><span data-nmw-id="global.Image" class="sc-4d715a79-0 gAXghe"><span style="box-sizing:border-box;display:block;overflow:hidden;width:initial;height:initial;background:none;opacity:1;border:0;margin:0;padding:0;position:absolute;top:0;left:0;bottom:0;right:0"><img alt="" src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover"/><noscript><img alt="" loading="lazy" decoding="async" data-nimg="fill" style="position:absolute;top:0;left:0;bottom:0;right:0;box-sizing:border-box;padding:0;border:none;margin:auto;display:block;width:0;height:0;min-width:100%;max-width:100%;min-height:100%;max-height:100%;object-fit:cover" src="https://zen-marketing-events.s3.us-west-1.amazonaws.com/events/images/AI+Drop_Event+thumbnail_16_9B.png"/></noscript></span></span></div></div><div class="Promostyle__TextWrapper-sc-1lscwvc-2 gMFoUj"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 Msa-Db">The Next Big Zendesk AI Drop 웨비나</h4><p class="Textstyle__TextRoot-sc-c9um69-0 fFozma">Zendesk A의 새로운 기능과 이러한 기능이 CX, EX, 데이터 보안에 어떤 영향을 미치는지 알아보세요. 등록후 한글 자막으로 시청 가능합니다. (CC 한국어 선택)</p></div><div class="Promostyle__LinkWrapper-sc-1lscwvc-3 biyiQd"><div class="LinkGroupstyle__LinkGroupRoot-sc-1rsp4bh-0 ialojv"><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.kr/event/zendeskai-ondemand/eventspage?utm_campaign=NYDigLaunchEvent23&utm_medium=website&utm_source=other" data-interaction-type="button-primary" data-location="slide card" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hYxfuV" data-garden-id="buttons.anchor" data-garden-version="8.76.2">온디맨드 다시보기<svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></div></div></div><a data-interaction-type="button-primary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hYxfuV sc-61d66886-3 iKXDqU" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor"><path d="M.978 3.869 0 4.874l6.979 6.79a1.545 1.545 0 0 0 2.126.085l.091-.085L16 4.86l-.991-.991-6.804 6.804c-.066.066-.135.075-.206.024l-.036-.031L.977 3.869z"></path></svg></a></div></main><footer class="sc-589b3f08-0 kiqZIv"><div class="Containerstyle__ContainerRoot-sc-1d6dta4-0 cjZCoN"><div class="sc-589b3f08-4 iMJqiQ"><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><a href="/" data-interaction-type="link-inline-primary" aria-label="Zendesk" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 dujRMD" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 22 16" fill="currentColor" theme="[object Object]" class="LinkCollectionstyle__ZendeskIcon-sc-96x2q7-1 hfrOhb"><path d="M0 16h9.753V4.226zM9.753 0A4.876 4.876 0 1 1 0 0h9.753zm1.607 16a4.876 4.876 0 1 1 9.753 0H11.36zm0-4.226V0h9.753z"></path></svg></a></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 LinkCollectionstyle__LinkCollectionContentWrapper-sc-96x2q7-0 bEEqbX jZifzR" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h4 class="Headingstyle__HeadingRoot-sc-150xww-0 Msa-Db">고객 서비스의 챔피언</h4></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD">Zendesk 제품</h2><ul><li><a href="/service/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">고객 서비스를 위한 Zendesk</span></a></li><li><a href="/sell/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">영업을 위한 Zendesk</span></a></li><li><a href="/platform/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Sunshine 플랫폼</span></a></li><li><a href="/marketplace/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">마켓플레이스</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/en-us/sections/4405298877338-What-s-New-in-Zendesk/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">제품 업데이트</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li></ul></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD">인기 기능</h2><ul><li><a href="/service/ticketing-system/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">통합 티켓 관리 시스템</span></a></li><li><a href="/service/messaging/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">메시징 & 실시간 채팅</span></a></li><li><a href="/service/help-center/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">헬프 센터</span></a></li><li><a href="/service/voice/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">음성</span></a></li><li><a href="/service/community-forum/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">커뮤니티 포럼</span></a></li><li><a href="/service/analytics/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">리포팅 & 애널리틱스</span></a></li><li><a href="/service/ai/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Answer Bot</span></a></li><li><a href="/service/ticketing-system/customer-service-management-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">고객 서비스 소프트웨어</span></a></li><li><a href="/service/help-desk-software/ticketing-system/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">통합 티켓 관리 시스템 소프트웨어</span></a></li><li><a href="/service/messaging/live-chat/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">실시간 채팅 소프트웨어</span></a></li><li><a href="/service/help-center/knowledge-base-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">지식창고</span></a></li><li><a href="/service/help-center/community-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">포럼 소프트웨어</span></a></li><li><a href="/service/help-desk-software/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">헬프 데스크 소프트웨어</span></a></li><li><a href="/service/workforce-management/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">워크포스 관리</span></a></li><li><a href="/customer-data-privacy-protection/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Advanced Data Privacy and Protection</span></a></li></ul></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD">리소스</h2><ul><li><a href="/trust-center/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">보안</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://support.zendesk.com/hc/ko/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">제품 지원</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a href="/demo/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">데모 신청</span></a></li><li><a href="/blog/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">블로그</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://training.zendesk.com/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">교육</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a href="/partner/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">파트너</span></a></li><li><a href="/company/events/#webinars" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">웨비나</span></a></li><li><a href="/why-zendesk/customers/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">고객 사례</span></a></li><li><a href="/customer-experience/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">서비스</span></a></li></ul></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD">회사</h2><ul><li><a href="/about/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">회사 소개</span></a></li><li><a href="/company/press/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">언론 보도</span></a></li><li><a href="/company/events/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">이벤트</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://jobs.zendesk.com/us/en/asia-pacific" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">채용 정보</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a href="/diversity-inclusion/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">다양성 & 포용성</span></a></li><li><a href="/sustainability/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">지속 가능성</span></a></li><li><a href="/contact/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">문의하기</span></a></li><li><a href="/sitemap/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">사이트맵</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://status.zendesk.com" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">시스템 상태</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://www.zendesk.org" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk Foundation</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li><li><a href="/ventures/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk Ventures</span></a></li><li><a href="/company/legal/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">법적 정보</span></a></li></ul></div><div class="StyledCol-sc-inuw62-0 dyNcwQ Gridstyle__Col-sc-1uhmtis-2 LinkCollectionstyle__LinkCollectionSectionWrapper-sc-96x2q7-2 hmvmFG fbaGOf" data-garden-id="grid.col" data-garden-version="8.76.2"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 dwuRmD">즐겨 찾는 항목</h2><ul><li><a href="/what-is-zendesk/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk 회사 소개</span></a></li><li><a href="/enterprise/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">엔터프라이즈용 Zendesk</span></a></li><li><a href="/smb/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">중소기업용 Zendesk</span></a></li><li><a href="/startups/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">스타트업용 Zendesk</span></a></li><li><a href="/benchmark/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">Zendesk 벤치마크</span></a></li><li><a target="_blank" rel="noopener noreferrer" href="https://cxtrends.zendesk.com/" data-interaction-type="link-secondary" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 hCJcnb" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">고객 경험 트렌드</span><svg xmlns="http://www.w3.org/2000/svg" width="12" height="12" focusable="false" viewBox="0 0 12 12" role="img" aria-label="(opens in a new tab)" theme="[object Object]" data-garden-id="buttons.external_icon" data-garden-version="8.76.2" class="StyledExternalIcon-sc-16oz07e-0 heVnvL"><path fill="none" stroke="currentColor" stroke-linecap="round" d="M10.5 8.5V10c0 .3-.2.5-.5.5H2c-.3 0-.5-.2-.5-.5V2c0-.3.2-.5.5-.5h1.5M6 6l4-4m-3.5-.5H10c.3 0 .5.2.5.5v3.5"></path></svg></a></li></ul></div></div></div><hr color="astro" width="100" class="Dividerstyle__DividerRoot-sc-5fuxjc-0 dxBaPJ sc-589b3f08-3 enzOBm"/><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 bEEqbX" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 ctrYVg Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><div class="sc-589b3f08-6 kMnVky"><h2 class="Headingstyle__HeadingRoot-sc-150xww-0 Msa-Db sc-589b3f08-1 eBhcoo">Zendesk의 최신 소식과 업데이트 관련 이메일 수신</h2></div></div><div class="StyledCol-sc-inuw62-0 lcfIfE Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><form novalidate="" data-nmw-id="global.Forms.FormPresets.NewsletterFormTeaser" class="sc-282c669f-1 kVPAwm"><div class="sc-282c669f-0 eKCTwr"><div class="sc-cc6550bd-0 hzsnEk"><div class="StyledField-sc-12gzfsu-0 iRSmTf FormFieldstyle__FormFieldRoot-sc-1tygcda-5 jNKamx" data-garden-id="forms.field" data-garden-version="8.76.2"><div class="FormFieldstyle__FormFieldWrapper-sc-1tygcda-7 hHdcVj"><div class="StyledInputGroup-sc-kjh1f0-0 gaKCjd InputGroupstyle__InputGroupRoot-sc-15ydodj-3 gefXPI" data-garden-id="forms.input_group" data-garden-version="8.76.2"><input data-garden-container-id="containers.field.input" data-garden-container-version="3.0.19" id=":R6cmaf6:--input" aria-labelledby=":R6cmaf6:--label" name="owner.email" label="업무용 이메일" type="email" placeholder="이메일 주소를 입력하세요." class="StyledTextInput-sc-k12n8x-0 gEsgnT Inputstyle__InputRoot-sc-zmwkx5-0 lfHWbP InputGroupstyle__InputGroupInput-sc-15ydodj-0 ffvfaw" data-garden-id="forms.input" data-garden-version="8.76.2" aria-invalid="false" value=""/><button data-interaction-type="button-primary" class="Linkstyle__LinkRoot-sc-1cm3ukq-2 hYxfuV InputGroupstyle__InputGroupButton-sc-15ydodj-1 hXPZQH">구독</button></div><div class="FormFieldstyle__FormFieldIcons-sc-1tygcda-4 bAhBqb"></div></div></div></div></div></form></div><div class="StyledCol-sc-inuw62-0 dEBZWs Gridstyle__Col-sc-1uhmtis-2 sc-589b3f08-5 hmvmFG bRUHWa" data-garden-id="grid.col" data-garden-version="8.76.2"><div style="margin-top:0" class="SocialBlockstyle__SocialBlockRoot-sc-1ebt7cj-7 fDqkXl"><ul itemscope="" class="SocialBlockstyle__ListWrapper-sc-1ebt7cj-8 hAhnRj"><link itemProp="url" href="https://www.zendesk.com"/><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a itemProp="sameAs" aria-label="Twitter" target="_blank" href="https://www.twitter.com/zendesk" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__TwitterIcon-sc-1ebt7cj-1 ennTzG"><path class="twitter-x_svg__st0" d="M9.3 6.9 14.4 1h-1.2L8.8 6.1 5.2 1H1.1l5.3 7.8L1.1 15h1.2L7 9.6l3.7 5.4h4.1L9.3 6.9zm-1.6 2-.6-.8-4.3-6.2h1.9l3.5 5 .5.8 4.5 6.5h-1.9L7.7 8.9z"></path></svg></a></li><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a itemProp="sameAs" aria-label="Facebook" target="_blank" href="https://www.facebook.com/zendesk" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__FacebookIcon-sc-1ebt7cj-2 fMYITU"><path d="M15.043 8.043a7.043 7.043 0 1 0-14.086 0A7.044 7.044 0 0 0 6.899 15v-4.921H5.111V8.043h1.788V6.491c0-1.765 1.051-2.74 2.66-2.74.771 0 1.576.138 1.576.138v1.733h-.888c-.875 0-1.148.543-1.148 1.1v1.321h1.953l-.312 2.036H9.099V15a7.044 7.044 0 0 0 5.942-6.957z"></path></svg></a></li><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a itemProp="sameAs" aria-label="LinkedIn" target="_blank" href="https://www.linkedin.com/company/zendesk" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__LinkedInIcon-sc-1ebt7cj-4 bRAChU"><path d="M15.25 9.589v5.441h-3.109V9.953c0-1.275-.45-2.145-1.574-2.145-.86 0-1.37.586-1.595 1.153-.081.202-.102.485-.102.769v5.298H5.759s.042-8.598 0-9.487h3.109v1.346l-.021.031h.021v-.031c.413-.645 1.15-1.567 2.803-1.567 2.045 0 3.579 1.357 3.579 4.27zM2.509.97C1.445.97.75 1.678.75 2.61c0 .91.675 1.64 1.718 1.64h.021c1.085 0 1.757-.729 1.757-1.64C4.225 1.678 3.571.97 2.51.97zM.933 15.03h3.109V5.543H.933v9.487z"></path></svg></a></li><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a itemProp="sameAs" aria-label="Youtube" target="_blank" href="https://www.youtube.com/zendesk" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 20 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__YoutubeIcon-sc-1ebt7cj-0 iEJxZX"><path d="M19.6 3.2c-.2-.9-.9-1.5-1.8-1.8C16.3 1 10 1 10 1s-6.3 0-7.8.4c-.9.2-1.6.9-1.8 1.8C0 4.7 0 8 0 8s0 3.3.4 4.8c.2.9.9 1.5 1.8 1.8 1.5.4 7.8.4 7.8.4s6.3 0 7.8-.4c.9-.2 1.5-.9 1.8-1.8.4-1.5.4-4.8.4-4.8s0-3.3-.4-4.8zM8 11V5l5.2 3L8 11z"></path></svg></a></li><li class="SocialBlockstyle__ListItem-sc-1ebt7cj-9 bvObyx"><a itemProp="sameAs" aria-label="Instagram" target="_blank" href="https://www.instagram.com/zendesk" class="SocialBlockstyle__Link-sc-1ebt7cj-10 kuXMXJ"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 16 16" fill="currentColor" theme="[object Object]" class="SocialBlockstyle__InstaIcon-sc-1ebt7cj-3 gxgYUI"><path d="M5.375 1h5.25A4.375 4.375 0 0 1 15 5.375v5.25A4.375 4.375 0 0 1 10.625 15h-5.25A4.375 4.375 0 0 1 1 10.625v-5.25A4.375 4.375 0 0 1 5.375 1zm5.25 12.688a3.066 3.066 0 0 0 3.063-3.063v-5.25a3.066 3.066 0 0 0-3.063-3.063h-5.25a3.066 3.066 0 0 0-3.063 3.063v5.25a3.066 3.066 0 0 0 3.063 3.063h5.25zM4.5 8a3.5 3.5 0 1 1 7 0 3.5 3.5 0 0 1-7 0zm1.313 0c0 1.206.982 2.188 2.188 2.188S10.189 9.206 10.189 8c0-1.207-.982-2.188-2.188-2.188S5.813 6.793 5.813 8zm5.846-3.182a.477.477 0 1 0 0-.954.477.477 0 0 0 0 .954z"></path></svg></a></li></ul></div></div></div><div class="StyledRow-sc-xjsdg1-0 fsMCSE Gridstyle__Row-sc-1uhmtis-1 sc-589b3f08-7 bEEqbX fXliIx" data-garden-id="grid.row" data-garden-version="8.76.2"><div class="StyledCol-sc-inuw62-0 gOpaft Gridstyle__Col-sc-1uhmtis-2 hmvmFG" data-garden-id="grid.col" data-garden-version="8.76.2"><nav aria-label="legal-footer" class="sc-9416ecf0-2 fEQzAC"><a href="/company/agreements-and-terms/terms-of-use/" data-interaction-type="link-secondary" data-location="footer" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kucrYZ sc-9416ecf0-3 gTlKGG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">이용 약관</span></a><a href="/company/agreements-and-terms/privacy-notice/" data-interaction-type="link-secondary" data-location="footer" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kucrYZ sc-9416ecf0-3 gTlKGG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">개인정보 공지</span></a><a href="/company/agreements-and-terms/cookie-notice/" data-interaction-type="link-secondary" data-location="footer" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kucrYZ sc-9416ecf0-3 gTlKGG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">쿠키 고지</span></a><a href="#onetrust-show-cookie-settings" data-interaction-type="link-secondary" data-location="footer" id="onetrust-show-cookie-settings" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kucrYZ sc-9416ecf0-3 gTlKGG ot-sdk-show-settings" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">쿠키 설정</span></a><a href="/trust-center/" data-interaction-type="link-secondary" data-location="footer" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kucrYZ sc-9416ecf0-3 gTlKGG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">신뢰 센터</span></a><a href="/company/legal/" data-interaction-type="link-secondary" data-location="footer" class="StyledButton-sc-qe3ace-0 StyledAnchor-sc-xshgmo-0 hFhGrE eLyIGa Linkstyle__LinkRoot-sc-1cm3ukq-2 kucrYZ sc-9416ecf0-3 gTlKGG" data-garden-id="buttons.anchor" data-garden-version="8.76.2"><span class="Linkstyle__LinkText-sc-1cm3ukq-0 iSSENB">©Zendesk 2024</span></a></nav></div></div></div></footer></div></div></div><script id="__NEXT_DATA__" type="application/json">{"props":{"pageProps":{"_sentryTraceData":"4d8b1059826b4f81854149c5f3ded91e-8de857d846ad62dc-0","_sentryBaggage":"sentry-environment=production,sentry-release=L3puk30AidrKDh7XwU92L,sentry-public_key=da50b2d2de4b407e94dc71c34d3bf27e,sentry-trace_id=4d8b1059826b4f81854149c5f3ded91e,sentry-sample_rate=0.1,sentry-transaction=%2Fblog%2F%5Bslug%5D,sentry-sampled=false","meta":{"alternates":{"de":"https://www.zendesk.de/blog/increasing-net-retention/","fr":"https://www.zendesk.fr/blog/increasing-net-retention/","nl":"https://www.zendesk.nl/blog/increasing-net-retention/","us":"https://www.zendesk.com/blog/increasing-net-retention/","gb":"https://www.zendesk.co.uk/blog/increasing-net-retention/"},"related":[653014,651963,637707,636452],"tags":[{"href":"/blog/tags/customer-retention/","children":"Customer retention","key":"tag-7101"}],"backupLocale":"us","relatedPosts":[{"image":{"src":"https://d1eipm3vz40hy0.cloudfront.net/images/blog/illustration.png","alt":""},"link":"/blog/ai-summit-2024-zendesk-voice/","supertitle":{"icon":"post-type-article","link":"/blog/tags/article/","linkText":"Article","text":"4 min read"},"text":"Artificial intelligence is poised to revolutionize the way brands interact with their customers. In fact, by…","title":"Lead your call center into the AI era with Zendesk voice","tags":[{"href":"/blog/tags/call-center-software/","children":"Call centre software","key":"tag-7344"}],"resourceType":"article","category":{"link":"/blog/tags/service/","title":"Customer support","id":6371},"subcategory":{"link":"/blog/tags/customer-support-software/","title":"Customer support software","id":6401},"key":"postBlock-653014","publishedAt":"2024-10-29 04:06:04"},{"image":{"src":"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/workforcemanagementhero.jpg","alt":""},"link":"/blog/capgemini/","supertitle":{"icon":"post-type-article","link":"/blog/tags/article/","linkText":"Article","text":"2 min read"},"text":"(Zendesk partner guest article originally published on Capgemini Insights) Capgemini’s Intelligent Customer Interactions solution leverages Zendesk…","title":"Capgemini and Zendesk: Making personalised customer experience a reality","tags":[],"resourceType":"article","category":{"link":"/blog/tags/service/","title":"Customer support","id":6371},"subcategory":{"link":"/blog/tags/partners/","title":"Partners","id":10280},"key":"postBlock-651963","publishedAt":"2024-09-16 07:51:16"},{"image":{"src":"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/chatgptvsbard.jpg","alt":""},"link":"/blog/chatgpt-vs-bard/","supertitle":{"icon":"post-type-article","link":"/blog/tags/article/","linkText":"Article","text":"2 min read"},"text":"ChatGPT and Google Bard provide similar services but work in different ways. Read on to learn the potential benefits and limitations of each tool.","title":"ChatGPT vs. Bard","tags":[],"resourceType":"article","category":{"link":"/blog/tags/service/","title":"Customer support","id":6371},"subcategory":{"link":"/blog/tags/customer-support-software/","title":"Customer support software","id":6401},"key":"postBlock-637707","publishedAt":"2023-08-16 09:14:08"},{"image":{"src":"https://d1eipm3vz40hy0.cloudfront.net/images/AMER/adaptableagentworkspace.jpg","alt":""},"link":"/blog/adaptable-agent-workspace/","supertitle":null,"text":"Zendesk's adaptable Agent Workspace is the modern solution to handling classic customer service issues like high ticket volume and complex queries. This guide explores new features that make agents' jobs easier.","title":"The guide to customizing your customer service software","tags":[{"href":"/blog/tags/team-efficiency/","children":"Team efficiency","key":"tag-7357"}],"resourceType":"blog","category":{"link":"/blog/tags/service/","title":"Customer support","id":6371},"subcategory":{"link":"/blog/tags/guide/","title":"Guides and ebooks","id":7311},"key":"postBlock-636452","publishedAt":"2023-07-07 11:59:38"}]},"attributes":{"_edit_lock":"1679504072:4021","_edit_last":"4021","blog-post-hierarchy":"Select One","_yoast_wpseo_content_score":"30","nav-title":"Increasing net retention","article-custom-excerpt":"See how leading software and cloud services companies are making a name for themselves by leaning into customer experience as a differentiator.","blog-post-gated-enable":"1","blog-post-gated-headline":"CX that's all smiles","blog-post-gated-subheadline":"See how Zendesk helps software and cloud services companies create positive, long-lasting customer relationships.","_yoast_wpseo_primary_filter_tag_blog":"7291","blog-post-gated-img":"https://d1eipm3vz40hy0.cloudfront.net/images/software-cloud-net-retention-smiles.jpg","thumbnail-image":"https://d1eipm3vz40hy0.cloudfront.net/images/software-cloud-net-retention-cx.jpg","thumbnail-image-alt":"Cell phone with notification on the screen, surrounded by a field of flowers","blog-post-promoted-category":"1","_encloseme":"1","_wp_old_date":"2022-10-04","canonical":"https://www.zendesk.com/blog/increasing-net-retention/","seoTitle":"Increasing net retention requires an innovative approach to CX","seoDescription":"Growth at all costs is a losing strategy. In software and cloud services, increasing net retention is the key to long-term success.","seoImage":"https://d1eipm3vz40hy0.cloudfront.net/images/software-cloud-services-net-retention-hero.jpg","twitterImage":"https://d1eipm3vz40hy0.cloudfront.net/images/software-cloud-services-net-retention-hero.jpg","robots":"index,max-snippet:-1,max-image-preview:large,max-video-preview:-1,follow","hub":null,"spokes":[],"breadcrumbs":[{"link":"/blog/tags/service/","title":"Customer support","id":6371},{"link":"/blog/tags/customer-support-software/","title":"Customer support software","id":6401},{"title":"Increasing net retention","link":""}],"path":"/blog/increasing-net-retention/","title":"Increasing net retention requires an innovative approach to CX","publishedAt":"2022-10-05 07:59:14","updatedAt":"2023-03-22 09:56:40","updatedAtFormatted":"March 22, 2023","content":"\u003cp\u003eThere was a time when “\u003ca href=\"https://review.firstround.com/growth-at-all-costs-is-perilous-this-is-how-to-scale-sales-sustainably\" rel=\"noopener\" target=\"_blank\"\u003egrowth at all costs\u003c/a\u003e” was the prevailing philosophy in tech. \u003c/p\u003e\n\u003cp\u003eBut times are changing, and as a result of today’s economic climate, more software and cloud services companies are \u003ca href=\"https://techcrunch.com/2022/06/02/investors-have-flipped-their-weighting-of-growth-versus-profitability/\" rel=\"noopener\" target=\"_blank\"\u003efocusing on profitability instead of growth\u003c/a\u003e. They are in protection mode. This drives a focus on quality customers rather than quantity, and a need to develop loyalty and reduce churn.\u003c/p\u003e\n\u003cp\u003eIn this new paradigm, net retention is the name of the game, and software businesses that aim to achieve higher growth must put as much effort into caring for and expanding existing customers as they do into acquiring new ones.\u003c/p\u003e\n\u003cp\u003eTo increase net retention, you need to give your customers a reason to stick around even when they could easily switch to another competitor (This is especially true in the SaaS universe). Customer experience is one factor that can help increase customer “\u003ca href=\"https://www.uschamber.com/co/grow/marketing/what-is-customer-stickiness\" rel=\"noopener\" target=\"_blank\"\u003estickiness\u003c/a\u003e.”\u003c/p\u003e\n\u003ch2\u003eWhy you should make customer experience part of your value proposition\u003c/h2\u003e\n\u003cp\u003eWe know from our research that customer experience frequently \u003ca href=\"/customer-experience-trends/\" rel=\"noopener\" target=\"_blank\"\u003esways purchasing decisions\u003c/a\u003e.\u003c/p\u003e\n\u003cul class=\"bordered\"\u003e\n\u003cli\u003e61 percent of customers would switch to a competitor after just one bad experience.\u003c/li\u003e\n\u003cli\u003e90 percent of customers are willing to spend more for personalized experiences.\u003c/li\u003e\n\u003cli\u003e80 percent will spend more with companies that allow them to find answers themselves.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eIn a crowded market like software and cloud services, having a good product isn’t enough. You need to have a great experience to match. Can your customers get quick answers, or do they have to wait days for a response? Do conversations flow naturally and easily, or are you constantly backtracking and asking customers to repeat themselves?\u003c/p\u003e\n\u003cp\u003eSmall misses on your experience–like not knowing basic account details about a premium customer–can cause customers to churn. Remember, they have plenty of options. \u003c/p\u003e\n\u003cp\u003eQumu, an enterprise video SaaS platform, learned this lesson the hard way when it realized it simply didn’t have the high degree of visibility needed to support its most important enterprise customers.\u003c/p\u003e\n\u003cblockquote\u003e\u003cp\u003eIn a crowded market like software and cloud services, having a good product isn’t enough. You need to have a great experience to match. \u003c/p\u003e\u003c/blockquote\u003e\n\u003cp\u003e\u003c/p\u003e\n\u003cp\u003eSince partnering with Zendesk, Qumu has turned its greatest weakness into its greatest strength and built a loyal customer base. The company has \u003ca href=\"/customer/qumu/\" rel=\"noopener\" target=\"_blank\"\u003eall-time high customer satisfaction (CSAT) scores\u003c/a\u003e, driven its customer retention rate to 90+ percent, and turned its customer support into a competitive differentiator. \u003c/p\u003e\n\u003cp\u003e“We were able to make the Qumu support team a competitive advantage, and we know for sure this wouldn’t have been possible if we had stayed with the previous solution,” says Chad Sears, Vice President of Customer Success at Qumu. \u003c/p\u003e\n\u003cp\u003e\u003cdiv class=\"shortcode-gated-cta-in-post\"\u003e{\"heading\":\"CX that's all smiles\",\"body\":\"See how Zendesk helps software and cloud services companies create positive, long-lasting customer relationships.\",\"link\":{\"href\":\"https://www.zendesk.com/software/\",\"size\":\"small\",\"children\":\"Get the details\"},\"image\":{\"src\":\"https://d1eipm3vz40hy0.cloudfront.net/images/software-cloud-net-retention-smiles.jpg\"}}\u003c/div\u003e\u003c/p\u003e\n\u003ch2\u003eFocus on customer experience improvements to build brand loyalty and reduce churn\u003c/h2\u003e\n\u003cp\u003eTo boost net retention, software and cloud services companies need \u003ca href=\"/blog/software-cloud-services-scaling-cx/\"\u003escalable CX solutions\u003c/a\u003e and they need to shift their way of thinking about customer service. It’s more than just emails and ticket queues. With the right tools, it can be a powerful, data-driven motion that builds trust and increases net retention.\u003c/p\u003e\n\u003cp\u003eHere are four areas of opportunity for software and cloud services companies who want to transform their CX. \u003c/p\u003e\n\u003col class=\"bordered\"\u003e\n\u003cli\u003e\u003ca href=\"#1\"\u003eConvenience\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#2\"\u003ePersonalization\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#3\"\u003eSpeed\u003c/a\u003e\u003c/li\u003e\n\u003cli\u003e\u003ca href=\"#4\"\u003eAgility\u003c/a\u003e\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003col class=\"list-num-circle\"\u003e\n \u003cspan id=\"1\"\u003e \u003c/p\u003e\n\u003cli\u003e\n\u003ch4\u003eConvenience\u003c/h4\u003e\n\u003cp\u003e\u003ch5\u003eMeet your customers where they are, and be open to shifting tactics based on customer needs. \u003c/h5\u003e\n\u003cp\u003eCustomers expect your software to be convenient and easy to use, and there’s no reason that your customer service should be any different. \u003c/p\u003e\n\u003cp\u003e\u003ca href=\"/blog/omnichannel-really-means/\" rel=\"noopener\" target=\"_blank\"\u003eOmnichannel customer service\u003c/a\u003e is an approach that centralizes all your service channels–email, live chat, Twitter, Instagram, Slack, etc.–into a single platform where you can easily track and manage all your customer conversations. \u003c/p\u003e\n\u003cp\u003eSlack was able to achieve unicorn status using this philosophy. \u003ca href=\"/customer/slack/\" rel=\"noopener\" target=\"_blank\"\u003eSince launching with Zendesk in 2014\u003c/a\u003e, Slack has understood the value of meeting customers where they are, and the company built its CX with scale in mind. \u003c/p\u003e\n\u003cblockquote\u003e\u003cp\u003e“I knew Zendesk Support would work if we reached the scale we were aiming for, and I also knew that the Zendesk API would allow us to build whatever we needed to meet our specific needs.”\u003c/p\u003e\n\u003cp\u003e\u003ccite\u003eAli Rayl, Vice President of Customer Experience at Slack\u003c/cite\u003e\n\u003c/p\u003e\u003c/blockquote\u003e\n\u003cp\u003eThe flexibility to bring on new channels, or change up your tech stack, is another key benefit of Slack’s omnichannel approach. \u003c/p\u003e\n\u003cp\u003eCustomers\u0026#8217; needs and preferences are continuously changing. We saw that at the onset of the pandemic in 2020. It’s also why we introduced \u003ca href=\"/blog/slack-direct-messages/\" rel=\"noopener\" target=\"_blank\"\u003eSlack Direct Messages in Zendesk\u003c/a\u003e—B2B companies can now talk to their customers wherever they are.\u003c/p\u003e\n\u003cdiv id=\"in-content-banner\" class=\"js-in-content-banner in-content-banner banner-green\"\u003e\n\u003cdiv class=\"js-in-content-header in-content-header\"\u003eMessage your customers in Slack \u0026#x1f44b;\u003c/div\u003e\n\u003cdiv class=\"in-content-cta-container\"\u003e\n \u003ca class=\"golion-gen-btn js-in-content-cta in-content-cta\" href=\"/blog/slack-direct-messages/\" rel=\"noopener\" target=\"_blank\"\u003eLearn more\u003c/a\u003e\n \u003c/div\u003e\n\u003c/p\u003e\u003c/div\u003e\n\u003cp\u003eOmnichannel allows you to manage and move between these different tools without needing to change your workflow on the backend. You can show up consistently on every channel, and it’s highly secure.\u003c/p\u003e\n\u003cp\u003eAnother aspect to consider is how customer service can be integrated directly into your product or service. Any friction in the experience that you deliver is going to be a pain point with customers. This is especially true in the software industry, where UX standards are very high.\u003c/p\u003e\n\u003cp\u003eOne example is Limeade, an employee well-being software solution. The company uses the \u003ca href=\"/customer/limeade/\" rel=\"noopener\" target=\"_blank\"\u003eZendesk mobile SDK\u003c/a\u003e to extend customer care into its app, so customers can ask for help without navigating elsewhere.\n\u003c/p\u003e\n\u003c/li\u003e\n\u003cp\u003e \u003cspan id=\"2\"\u003e \u003c/p\u003e\n\u003cli\u003e\n\u003ch4\u003ePersonalization\u003c/h4\u003e\n\u003cp\u003e\u003ch5\u003eGive customers the VIP treatment and manage customer relationships proactively to avoid churn.\u003c/h5\u003e\n\u003cp\u003eAfter going through a lengthy sales process, closing, and implementation, customers will expect a certain level of care. If they’re premium subscribers, they’ll want premium treatment.\u003c/p\u003e\n\u003cp\u003eThat level of \u003ca href=\"/blog/leverage-data-personalization-throughout-customer-lifecycle/\" rel=\"noopener\" target=\"_blank\"\u003epersonalization\u003c/a\u003e requires more powerful technology. An integrated customer experience platform can compile inputs from multiple sources into a single view. This means you can see things like account details, subscription tier, and conversation history without having to toggle between different apps and databases. \u003c/p\u003e\n\u003cblockquote\u003e\u003cp\u003eWhen you have a 360° view of your customers, you can identify when a customer might be at risk of churning and run interference before it’s too late.\u003c/p\u003e\u003c/blockquote\u003e\n\u003cp\u003e\u003c/p\u003e\n\u003cp\u003ePersonalization benefits customers, and it helps the bottom line too. When you have a 360-degree view of your customers, you can identify when a customer might be at risk of churning and run interference before it’s too late. \u003c/p\u003e\n\u003cp\u003eFoundant, a software provider for nonprofits and philanthropic organizations, credits its \u003ca href=\"/customer/foundant/\" rel=\"noopener\" target=\"_blank\"\u003eindustry-leading renewal rate\u003c/a\u003e to its highly personalized customer service. The \u003ca href=\"/salesforce/\" rel=\"noopener\" target=\"_blank\"\u003eSalesforce integration in Zendesk\u003c/a\u003e has made it easier for the renewals team to access client conversation histories and see all the details in one place. \u003c/p\u003e\n\u003cp\u003e“If a distressed client contacts support, agents can quickly flag the ticket as high priority and escalate it in Zendesk,” says Jake Sharp, Senior Manager of Support Delivery at Foundant. “That information will be collected and shared with other teams, so they can work even harder to retain that client.” \u003c/p\u003e\n\u003cp\u003eCustomer service for software and cloud services is rarely one and done. It’s a series of conversations happening over time, and it’s easier to have productive conversations when you have a complete picture of the customer and their history.\u003c/p\u003e\n\u003c/li\u003e\n\u003cp\u003e \u003cspan id=\"3\"\u003e\u003c/p\u003e\n\u003cli\u003e\n\u003ch4\u003eSpeed\u003c/h4\u003e\n\u003cp\u003e\u003ch5\u003eSolve problems faster by optimizing your service workflows and automating routine business processes.\u003c/h5\u003e\n\u003cp\u003eEveryone is short on time these days, and keeping your customers waiting sends the wrong message. Most customers expect a response in \u003ca href=\"/blog/first-reply-time/\" rel=\"noopener\" target=\"_blank\"\u003eless than 12 hours\u003c/a\u003e for email, and even faster for social and messaging. \u003c/p\u003e\n\u003cp\u003eFaster service requires some level of workflow automation. You can use business rules for routine processes, like following up with a customer who’s gone cold or automatically routing payment questions to your Finance team. \u003c/p\u003e\n\u003cp\u003e\u003ca href=\"https://www.zendesk.com/customer/unity/\" rel=\"noopener\" target=\"_blank\"\u003eUnity\u003c/a\u003e, a development platform for 3D creators, is a good example of how these small operational changes can add up. \u003c/p\u003e\n\u003cblockquote\u003e\u003cp\u003e“Last year, we deflected almost 8,000 tickets due to self-service enabled by Zendesk. That amounts to about $1.3M saved due to the reduction in tickets.”\u003c/p\u003e\n\u003cp\u003e\u003ccite\u003eDavid Schroeder, Senior Manager of Services Support at Unity\u003c/cite\u003e\n\u003c/p\u003e\u003c/blockquote\u003e\n\u003cp\u003e\u003c/p\u003e\n\u003cp\u003eSince taking advantage of Zendesk’s self service and AI features, Unity’s \u003ca href=\"/customer/unity/\" rel=\"noopener\" target=\"_blank\"\u003eresolution time has decreased by seven hours\u003c/a\u003e, and the company is able to meet its \u003ca href=\"/blog/keeping-word-support-sla/\" rel=\"noopener\" target=\"_blank\"\u003eSLA\u003c/a\u003e of solving 75 percent of tickets with two responses or fewer. \u003c/p\u003e\n\u003cp\u003eUnity’s success proves that it’s possible for high-growth companies to \u003ca href=\"/blog/software-cloud-services-scaling-cx/\"\u003escale customer service\u003c/a\u003e without sacrificing customer satisfaction…or speed. \u003c/p\u003e\n\u003c/li\u003e\n\u003cp\u003e \u003cspan id=\"4\"\u003e\u003c/p\u003e\n\u003cli\u003e\n\u003ch4\u003eAgility\u003c/h4\u003e\n\u003cp\u003e\u003ch5\u003eTransform your data into actionable insights that help you deliver exceptional customer experiences.\u003c/h5\u003e\n\u003cp\u003eCustomer service should be a data-driven motion, just like every other part of the business. CX platforms contain a wealth of information about your customers’ priorities, preferences, and pain points. \u003c/p\u003e\n\u003cp\u003eFor example, you can look at ticket tags to identify which products or features cause customers the most technical difficulty. This will help your product team prioritize bug fixes and feature updates within the overall development roadmap. \u003c/p\u003e\n\u003cp\u003eAnalytics and KPI dashboards can also help you track agent performance and identify issues before they start to impact service quality, and predictive analytics can be used to drive proactive support.\u003c/p\u003e\n\u003cblockquote\u003e\u003cp\u003eo9 was able to increase agent productivity by 40% within 18 months.\u003c/p\u003e\u003c/blockquote\u003e\n\u003cp\u003e\u003c/p\u003e\n\u003cp\u003eEnterprise supply planning software company o9 used Zendesk to track data and reporting metrics across the organization in near real-time, enabling the business to gather insights and build reports to analyze key information about its customers. \u003c/p\u003e\n\u003cp\u003eAs a result, o9 was able to \u003ca href=\"https://www.zendesk.com/customer/o9/\" rel=\"noopener\" target=\"_blank\"\u003eincrease agent productivity by 40 percent within 18 months\u003c/a\u003e. With these productivity gains, the company has seen a 74 percent improvement in first reply time and reduced its resolution time by 38 percent. \u003c/p\u003e\n\u003cp\u003eWhen the COVID-19 pandemic severely disrupted supply chains, o9 was also able to utilize Zendesk to generate robust reports and identify which customers were affected around the world, and proactively reach out to them to offer support.\u003c/p\u003e\n\u003cp\u003eWith Zendesk, you can also hear what your customers love about the product and collect ideas for new features, iterations, or add-ons through surveys and community forums. \u003c/p\u003e\n\u003cp\u003eDiscord uses Zendesk’s community forum tools to \u003ca href=\"/customer/discord/\" rel=\"noopener\" target=\"_blank\"\u003estay in touch with its most passionate fans\u003c/a\u003e and collect user feedback.\u003c/p\u003e\n\u003cp\u003e\u003ccenter\u003e\u003c/p\u003e\n\u003cblockquote class=\"twitter-tweet\"\u003e\n\u003cp lang=\"en\" dir=\"ltr\"\u003eDiscord should be accessible to everyone. That\u0026#39;s why we\u0026#39;ve worked with our community to add requested features such as \u003c/p\u003e\n\u003cp\u003e\u0026#8211; improved keyboard navigation\u003cbr /\u003e\u0026#8211; adjustable text-to-speech speed\u003cbr /\u003e\u0026#8211; role color display options for better server readability\u003cbr /\u003e+ more @ \u003ca href=\"https://t.co/hOtOvmrQod\"\u003ehttps://t.co/hOtOvmrQod\u003c/a\u003e \u003ca href=\"https://t.co/o1abUz2lRV\"\u003epic.twitter.com/o1abUz2lRV\u003c/a\u003e\u003c/p\u003e\n\u003cp\u003e\u0026mdash; Discord (@discord) \u003ca href=\"https://twitter.com/discord/status/1545089994305388545?ref_src=twsrc%5Etfw\"\u003eJuly 7, 2022\u003c/a\u003e\u003c/p\u003e\u003c/blockquote\u003e\n\u003cp\u003e \u003cscript async src=\"https://platform.twitter.com/widgets.js\" charset=\"utf-8\"\u003e\u003c/script\u003e\u003c/center\u003e\u003c/p\u003e\n\u003cp\u003e“A large chunk of our contacts are from customers who are super happy about the product but are writing in with passionate suggestions and feedback on every little thing we do,” says Danny Duong, Director of Customer Experience at Discord. “We needed a spot to collect all this feedback and share it with the product teams so they could consider it when working on their roadmaps. The product team loves it—the more they incorporate user feedback into their decision-making, the higher their success rate at making customers happy with the features they’re pushing out.”\u003c/p\u003e\n\u003c/li\u003e\n\u003c/ol\u003e\n\u003ch2\u003eNet retention is the foundation of sustainable growth\u003c/h2\u003e\n\u003cp\u003eThe net retention model is a fundamental shift in the software and cloud services industry. Instead of focusing on growth at all costs, it places value on the ability to build lasting relationships with customers. \u003c/p\u003e\n\u003cp\u003eTurning customers into loyalists requires a more innovative approach to customer relationship management. \u003ca href=\"/blog/connecting-customer-conversations-across-your-business/\" rel=\"noopener\" target=\"_blank\"\u003eConversational CRM\u003c/a\u003e represents a new era in customer service where businesses are focused on building relationships instead of closing tickets. We believe this is the key to sustainable growth for software and cloud services companies, and everyone else, too. \u003c/p\u003e\n\u003cp\u003eSee how Zendesk powers \u003ca href=\"/software/\" rel=\"noopener\" target=\"_blank\"\u003einnovative CX for software and cloud services\u003c/a\u003e companies. \u003c/p\u003e\n","headerVariant":"blog","hasProgressBar":true,"promo":{"heading":"CX that's all smiles","body":"See how Zendesk helps software and cloud services companies create positive, long-lasting customer relationships.","link":{"href":"https://www.zendesk.com/software/","size":"small","children":"Get the details"},"image":{"src":"https://d1eipm3vz40hy0.cloudfront.net/images/software-cloud-net-retention-smiles.jpg"}},"hasStickySidebar":null,"layout":"default","gatedLinkAndModal":{"href":"https://www.zendesk.com/software/","text":"Get the details","appendSuccessHtml":"","authoredTrackingParams":{"hiddenCampaignId":"","SFDCCampaigncode":"","lead_source_detail":"Website-Content Download","lead_source":"Website-Content Download","productInterest":"","marketingQualifiedLead":"","ownerId":"","event_key":"","event_id":""}},"hero":{"title":"Increasing net retention requires an innovative approach to CX","author":{"name":"Heather Wintermantel","title":"Head of Global Customer Experience, Success Strategy \u0026 Innovation","handle":"","photo":"","shortBio":"","longBio":""},"shareLinks":{"twitter":"https://zdsk.co/3V8hOdg","facebook":"https://zdsk.co/3REj3gY","linkedin":"https://zdsk.co/3RBENdp"},"updatedAtFormatted":"March 22, 2023","layout":"default","gatedTheme":"Select One","supertitle":{"icon":"post-type-article","link":"/blog/tags/article/","linkText":"Article","text":"9 min read"},"intro":"See how leading software and cloud services companies are making a name for themselves by leaning into customer experience as a differentiator.","image":{"url":"https://d1eipm3vz40hy0.cloudfront.net/images/software-cloud-services-net-retention-hero.jpg","alt":"Woman wearing a headset sitting at a desk with dollar bills raining down all around her demonstrating how increasing net retention will make you more money","shape":"square","caption":""},"hasStickySidebar":false,"twoColumn":false,"video":{"url":"","caption":""}},"APACFooterPromo":{"image":{"src":"https://zen-marketing-events.s3.us-west-1.amazonaws.com/events/images/AI+Drop_Event+thumbnail_16_9B.png","alt":""},"shape":"","link":"https://www.zendesk.kr/event/zendeskai-ondemand/eventspage?utm_campaign=NYDigLaunchEvent23\u0026utm_medium=website\u0026utm_source=other","linkText":"온디맨드 다시보기","text":"Zendesk A의 새로운 기능과 이러한 기능이 CX, EX, 데이터 보안에 어떤 영향을 미치는지 알아보세요. 등록후 한글 자막으로 시청 가능합니다. (CC 한국어 선택)","title":"The Next Big Zendesk AI Drop 웨비나","adType":"Event","dataTags":[],"key":"postBlock-202194870","publishedAt":"2023-11-07 06:12:33"},"APACFloatingPromo":{"image":{"src":"https://zen-marketing-events.s3.us-west-1.amazonaws.com/events/images/AI+Drop_Event+thumbnail_16_9B.png","alt":""},"shape":"","link":"https://www.zendesk.kr/event/zendeskai-ondemand/eventspage?utm_campaign=NYDigLaunchEvent23\u0026utm_medium=website\u0026utm_source=other","linkText":"온디맨드 다시보기","text":"Zendesk A의 새로운 기능과 이러한 기능이 CX, EX, 데이터 보안에 어떤 영향을 미치는지 알아보세요. 등록후 한글 자막으로 시청 가능합니다. (CC 한국어 선택)","title":"The Next Big Zendesk AI Drop 웨비나","adType":"Event","dataTags":[],"key":"postBlock-202194868","publishedAt":"2023-11-07 06:11:33"}},"preview":false,"id":630217,"locale":"kr"},"__lang":"kr","__namespaces":{"header":{"brand_logoname_blog":"Zendesk 블로그","newsroom":"뉴스룸","brand_subtitle_newsroom":"기업 뉴스 및 공지","marketplace":"마켓플레이스","arialabel_toggle":"모바일 메뉴 토글","arialabel_search":"검색","contact_us":"문의하기","primary_btn":"무료 평가판","primary_btn_blog":"무료 평가판 시작","secondary_btn_pricing":"지금 구입","secondary_btn_login":"로그인","secondary_btn_demo":"데모 시청","return_to_homepage":"Zendesk 홈페이지로 이동하기","newsroom_navlink_press_releases":"보도 자료","newsroom_navlink_media":"미디어 리소스","primary_btn_newsroom":"연락처","dropdown_products":"제품","dropdowns_service_title":"고객 지원 서비스를 위한 Zendesk","dropdowns_service_subtitle":"완벽한 고객 지원 서비스 솔루션","dropdowns_sell_title":"영업팀을 위한 Zendesk","dropdowns_sell_subtitle":"최신 영업 솔루션","dropdown_products_platform_title":"Sunshine 플랫폼","dropdown_products_platform_subtitle":"빠른 속도, 개방성, 유연성","dropdown_products_marketplace_subtitle":"앱, 연동 서비스 및 파트너","dropdown_pricing":"가격","dropdown_solutions":"솔루션","dropdown_solutions_enterprise_title":"엔터프라이즈","dropdown_solutions_enterprise_subtitle":"규모에 맞는 대화 환경","dropdown_solutions_smb_title":"중소기업","dropdown_solutions_smb_subtitle":"원활한 성장","dropdown_solutions_startups_title":"스타트업 회사","dropdown_solutions_startups_subtitle":"처음부터 올바르게 시작","dropdown_solutions_helpdesk_title":"직원 경험","dropdown_solutions_helpdesk_subtitle":"직원을 고객처럼 대하세요","dropdown_solutions_industries_title":"업종","dropdown_solutions_industries_subtitle":"시장의 니즈 충족","dropdown_solutions_conv_crm_title":"대화형 CRM","dropdown_solutions_conv_crm_subtitle":"오래도록 지속되는 고객 관계 구축","navlink_demo":"데모","blog":"블로그","navlink_customers":"고객 사례","dropdown_resources_jp":"라이브러리","dropdown_resources":"리소스","dropdown_resources_blog_subtitle":"가이드, 보고서 \u0026 성공 사례","dropdown_resources_events_title":"이벤트 \u0026 웨비나","dropdown_resources_events_subtitle":"어디서든 알아보세요","dropdown_resources_training_title":"교육 및 인증 과정","dropdown_resources_training_subtitle":"Zendesk 사용법을 익히고 전문성을 증명해 보이세요","dropdown_resources_community_title":"커뮤니티","dropdown_resources_community_subtitle":"Zendesk 사용자와 교류하고 정보를 공유하세요","dropdown_resources_prof_srvcs_title":"전문 서비스","dropdown_resources_prof_srvcs_subtitle":"실무 지원, 전용 지원 또는 전문가의 안내를 제공합니다","dropdown_resources_whats_new_title":"Zendesk의 What’s New","dropdown_resources_whats_new_subtitle":"최신 제품 업데이트를 확인하세요","dropdown_resources_developers_title":"API \u0026 개발자","dropdown_resources_developers_subtitle":"Zendesk로 개발하는 데 대한 정보","dropdown_resources_partner_title":"파트너","dropdown_resources_partner_subtitle":"Zendesk 파트너가 되거나 파트너를 찾는 방법","dropdown_resources_customers_title":"고객 사례","dropdown_resources_customers_subtitle":"Zendesk와 함께 어떤 성공을 이룰 수 있는지 보세요.","dropdown_resources_newsroom_title":"뉴스룸","dropdown_resources_newsroom_subtitle":"기업 뉴스 및 공지","dropdown_resources_trust_title":"신뢰와 보안","dropdown_resources_trust_subtitle":"Zendesk와 함께라면 귀사 비즈니스는 안전합니다","navlink_local_help_center_title":"제품 지원","dropdown_company":"회사","expand_trigger_mobile":"그 외","dropdown_language_mobile":"언어","dropdown_company_sustainability":"지속 가능성","dropdown_company_about":"회사 소개","dropdown_company_press":"언론 관련","dropdown_company_investor":"투자자 정보","dropdown_company_events":"이벤트","dropdown_company_careers":"채용 정보","dropdown_company_dei":"다양성 \u0026 포용","dropdown_company_legal":"법적 사항","dropdown_company_accessibility":"접근성 계획","skip_to_main_content":"주 콘텐츠로 건너뛰기","dropdown_contact_sales":"영업팀에 문의","mobile_trial_cta":"무료 평가판 시작","dropdowns_customer_service_title":"고객 서비스를 위한 Zendesk","dropdowns_employee_service_title":"직원 경험을 위한 Zendesk","dropdowns_employee_service_subtitle":"직원을 고객처럼 대하기"},"footer":{"subscribe_heading_gdpr":"Zendesk의 최신 소식과 업데이트 관련 이메일 수신","subscribe_heading":"Zendesk 소식 듣기","subscribe_text":"Zendesk 뉴스레터를 구독하세요.","title":"고객 서비스의 챔피언","col_products":"Zendesk 제품","col_products_service":"고객 지원 서비스를 위한 Zendesk","col_products_sell":"영업을 위한 Zendesk","col_products_platform":"Sunshine 플랫폼","col_products_marketplace":"마켓플레이스","col_products_whats_new":"제품 업데이트","col_features":"인기 기능","col_features_service_ticketing_system":"통합 티켓 관리 시스템","col_features_messaging":"메시징 \u0026 실시간 채팅","col_features_help_center":"헬프 센터","col_features_voice":"음성","col_features_community_forum":"커뮤니티 포럼","col_features_analytics":"리포팅 \u0026 애널리틱스","col_features_customer_service_software":"고객 서비스 소프트웨어","col_features_service_ticketing_system_software":"통합 티켓 관리 시스템 소프트웨어","col_features_live_chat":"실시간 채팅 소프트웨어","col_features_knowledge_base":"지식창고","col_features_community_software":"포럼 소프트웨어","col_features_help_desk_software":"헬프 데스크 소프트웨어","col_features_workforce_management":"워크포스 관리","col_features_adpp":"Advanced Data Privacy and Protection","col_resources_trust_center":"보안","col_resources":"리소스","col_resources_local_help_center":"제품 지원","col_resources_demo":"데모 신청","col_resources_blog":"블로그","col_resources_training":"교육","col_resources_partner":"파트너","col_resources_webinars":"웨비나","col_resources_customers":"고객 사례","col_resources_customer_experience":"서비스","col_company":"회사","col_company_about":"회사 소개","col_company_newsroom":"뉴스룸","col_company_press":"언론 보도","col_company_investor":"투자자 정보","col_company_events":"이벤트","col_company_careers":"채용 정보","col_company_dei":"다양성 \u0026 포용성","col_company_sustainability":"지속 가능성","col_company_contact":"문의하기","col_company_sitemap":"사이트맵","col_company_status":"시스템 상태","col_company_legal":"법적 정보","col_favorite":"즐겨 찾는 항목","col_favorite_what_is_zendesk":"Zendesk 회사 소개","col_favorite_enterprise":"엔터프라이즈용 Zendesk","col_favorite_smb":"중소기업용 Zendesk","col_favorite_startups":"스타트업용 Zendesk","col_favorite_benchmark":"Zendesk 벤치마크","col_favorite_gartner":"Gartner CRM Magic Quadrant","col_favorite_cx_trends":"고객 경험 트렌드","col_favorite_what_is_crm":"CRM이란?","col_favorite_crm":"CRM 소프트웨어 가이드","col_favorite_experience_research_panel":"리서치 패널 참여","legal_cookie_notice":"쿠키 고지","legal_terms_of_use":"이용 약관","legal_privacy_notice":"개인정보 공지","legal_onetrust":"쿠키 설정","legal_impressum_de":"법적 고지 사항","legal_slavery_statement":"현대판 노예 방지법","legal_trust_center":"신뢰 센터","col_company_accessibility":"접근성 계획","col_products_customer_service":"고객 서비스를 위한 Zendesk","col_products_employee_service":"직원 경험을 위한 Zendesk"},"formGlobal":{"fld_err_required":"이 필드는 반드시 입력해야 합니다.","fld_err_not_allowed":"숫자 및 특수 문자는 사용할 수 없습니다.","email_err_invalid":"올바른 이메일 주소를 입력하세요.","email_err_support":"올바른 이메일 주소를 입력해 주세요.\u003c0\u003e\u003c/0\u003e이메일 주소는 \u003c1\u003e\u003c/1\u003e로 시작할 수 없습니다.","email_err_personal":"업무용 이메일 주소를 입력하세요.","phone_err_invalid":"올바른 전화번호를 입력하세요.","name_first_lbl":"이름","name_last_lbl":"성","email_lbl":"업무용 이메일","phone_lbl":"전화번호","link_privacy_policy":"Zendesk 개인정보 보호방침","link_privacy_notice":"개인정보 보호 고지","dept_lbl":"부서","fld_opt_select":"선택","step_count":"\u003c0\u003e\u003c/0\u003e/\u003c1\u003e\u003c/1\u003e 단계","dept_opt_reporting":"BI/보고","dept_opt_cx":"고객 서비스","dept_opt_eng":"엔지니어링","dept_opt_facilities":"시설","dept_opt_finance":"금융","dept_opt_hr":"HR/인사","dept_opt_it":"IT","dept_opt_legal":"법적 사항","dept_opt_marketing":"마케팅","dept_opt_ops":"운영 부서","dept_opt_partners":"파트너/벤더 지원","dept_opt_sales":"판매","dept_opt_services":"서비스","job_title_lbl":"직함","company_lbl":"회사 이름","num_employees_lbl":"직원 수","question_lbl":"무엇을 도와 드릴까요?","footer_success":"클럽에 오신 것을 환영합니다!","footer_btn":"구독","footer_lbl":"이메일 주소를 입력하세요.","contact_widget_btn":"영업팀에 문의","contact_widget_success":"감사합니다!","contact_success_1":"요청을 보냈습니다!","contact_success_2":"Zendesk 담당자 중 한 명이 곧 연락을 드릴 것입니다.","success_in_touch":"곧 연락드리겠습니다. 그 동안 무료 평가판을 시작하실 것을 적극 권합니다.","submit_btn":"제출","back_btn":"뒤로","next_btn":"다음","error":"\u003c0\u003e죄송합니다. 오류가 발생했습니다.\u003c/0\u003e\u003c1\u003e페이지를 다시 로드하고 재시도하거나 \u003c2\u003eZendesk에 도움을 요청하세요\u003c/2\u003e.\u003c/1\u003e","message_lbl":"메시지","optin_lbl":"이 확인란을 선택함으로써 본인은 Zendesk 제품, 서비스 및 이벤트에 대한 마케팅 관련 소통을 위해 Zendesk에서 연락함에 동의합니다. 언제든 수신 거부할 수 있음을 알고 있습니다.","optin_text":"본인의 개인 정보를 제출함으로써 \u003c0\u003e\u003c/0\u003e에 따라 Zendesk가 개인 정보를 수집, 처리, 저장하는 데 동의합니다.","link_privacy_notice_alt":"Zendesk 개인정보 공지","fld_err_select_option":"옵션을 선택하세요.","almost_done":"거의 다 됐습니다. 귀사에 대해 알려주세요.","optin_text_short":"이 확인란을 선택함으로써 본인은 \u003c0\u003e\u003c/0\u003e 및 \u003c1\u003e\u003c/1\u003e에 동의하고 Zendesk가 마케팅 메시지를 전송하는 것을 허락하며, 언제든지 이를 취소하고 옵트아웃할 수 있음을 확인합니다."},"contactFormModal":{"heading":"영업팀에 문의하기","description":"대화를 시작하세요. 간략한 정보를 제공해주면 최대한 빠르게 연락드리겠습니다.","submit_button":"영업팀에 문의하기","product_link_text":"제품 지원이 필요하세요? Zendesk 헬프 센터 보러가기","offices_link_text":"Zendesk의 글로벌 오피스"},"formFieldJobRole":{"fld_lbl":"직책 레벨","fld_error":"직책을 선택하세요.","opt_clevel":"C레벨","opt_director":"이사","opt_executive":"경영진","opt_manager":"관리자","opt_staff":"사무직원"},"formFieldJobFunction":{"fld_lbl":"직무","opt_administration":"사무행정","opt_customer_support":"고객 지원","opt_education":"교육","opt_engineering":"엔지니어링","opt_facilities":"시설","opt_finance":"금융","opt_human_resources":"인사 관련","opt_it":"IT","opt_legal":"법적 사항","opt_management":"관리","opt_marketing":"마케팅","opt_media_comms":"미디어 \u0026 커뮤니케이션","opt_medical":"의료","opt_operations":"운영 부서","opt_product_mgmt":"제품 관리","opt_proserv":"전문가 서비스","opt_program_mgmt":"프로그램 관리","opt_purchasing":"구매","opt_sales":"판매"},"country":{"field_lbl":"국가","field_err":"국가를 선택하세요","af":"아프가니스탄","al":"알바니아","dz":"알제리","as":"미국령 사모아","ad":"안도라","ao":"앙골라","ai":"앵귈라","aq":"남극","ag":"앤티가 바부다","ar":"아르헨티나","am":"아르메니아","aw":"아루바","au":"호주","at":"오스트리아","az":"아제르바이잔","bs":"바하마","bh":"바레인","bd":"방글라데시","bb":"바베이도스","by":"벨라루스","be":"벨기에","bz":"벨리즈","bm":"버뮤다","bt":"부탄","bo":"볼리비아","ba":"보스니아 헤르체고비나","bw":"보츠와나","br":"브라질","bn":"브루나이","bg":"불가리아","bf":"부르키나파소","bi":"부룬디","cv":"카보베르데","kh":"캄보디아","cm":"카메룬","ca":"캐나다","ky":"케이맨 제도","cf":"중앙 아프리카 공화국","td":"차드","cl":"칠레","cn":"중국","cx":"크리스마스 섬","cc":"코코스 제도","co":"콜롬비아","km":"코모로","cg":"콩고","cd":"콩고 민주 공화국","ck":"쿡 제도","cr":"코스타리카","ci":"코트디부아르","hr":"크로아티아","cy":"키프로스","cz":"체코 공화국","dk":"덴마크","dj":"지부티","dm":"도미니카","do":"도미니카 공화국","ec":"에콰도르","eg":"이집트","sv":"엘살바도르","gq":"적도 기니","er":"에리트레아","ee":"에스토니아","et":"이디오피아","fk":"포클랜드 제도(말비나스)","fo":"페로 제도","fj":"피지","fi":"핀란드","fr":"프랑스","gf":"프랑스령 기아나","pf":"프랑스령 폴리네시아","tf":"프랑스 남부 지방","ga":"가봉","gm":"감비아","ge":"조지아","de":"독일","gh":"가나","gi":"지브롤터","gr":"그리스","gl":"그린랜드","gd":"그레나다","gp":"과들루프","gu":"괌","gt":"과테말라","gn":"기니","gw":"기니비사우","gy":"가이아나","ht":"아이티","va":"바티칸 시국(Holy See)","hn":"온두라스","hk":"홍콩","hu":"헝가리","is":"아이슬란드","in":"인도","id":"인도네시아","iq":"이라크","ie":"아일랜드","il":"이스라엘","it":"이탈리아","jm":"자메이카","jp":"일본","jo":"요르단","kz":"카자흐스탄","ke":"케냐","ki":"키리바시","kr":"대한민국","xk":"코소보","kw":"쿠웨이트","kg":"키르기스스탄","la":"라오인민민주공화국","lv":"라트비아","lb":"레바논","ls":"레소토","lr":"라이베리아","ly":"리비아 아랍 공화국","li":"리히텐슈타인","lt":"리투아니아","lu":"룩셈부르크","mo":"마카오","mk":"북마케도니아","mg":"마다가스카르","mw":"말라위","my":"말레이시아","mv":"몰디브","ml":"말리","mt":"몰타","mh":"마샬 군도","mq":"마르티니크","mr":"모리타니","mu":"모리셔스","yt":"마요트","mx":"멕시코","fm":"미크로네시아 연방국","md":"몰도바 공화국","mc":"모나코","mn":"몽골","me":"몬테네그로","ms":"몬트세라트","ma":"모로코","mz":"모잠비크","mm":"미얀마, 버마","na":"나미비아","nr":"나우루","np":"네팔","nl":"네덜란드","nc":"뉴칼레도니아","nz":"뉴질랜드","ni":"니카라과","ne":"니제르","ng":"나이지리아","nu":"니우에","mp":"북마리아나제도","no":"노르웨이","om":"오만","pk":"파키스탄","pw":"팔라우","ps":"팔레스타인 자치 정부","pa":"파나마","pg":"파푸아뉴기니","py":"파라과이","pe":"페루","ph":"필리핀","pn":"핏케언","pl":"폴란드","pt":"포르투갈","pr":"푸에르토리코","qa":"카타르","re":"레위니옹","ro":"루마니아","rw":"르완다","kn":"세인트 키츠 네비스","lc":"세인트 루시아","vc":"세인트 빈센트 그레나딘","sm":"산마리노","st":"상투메 프린시페","ws":"사모아","sa":"사우디아라비아","sn":"세네갈","rs":"세르비아","sc":"세이셸","sl":"시에라리온","sg":"싱가포르","sk":"슬로바키아","si":"슬로베니아","sb":"솔로몬 제도","so":"소말리아","za":"남아프리카 공화국","ss":"남수단","es":"스페인","lk":"스리랑카","sr":"수리남","sz":"에스와티니","se":"스웨덴","ch":"스위스","tw":"대만","tj":"타지키스탄","tz":"탄자니아 연방 공화국","th":"태국","tibet":"티베트","tl":"동티모르","tg":"토고","tk":"토켈라우","to":"통가","tt":"트리니다드 토바고","tn":"튀니지","tr":"터키","tm":"투르크메니스탄","tc":"터크스 케이커스 제도","tv":"투발루","ug":"우간다","ua":"우크라이나","ae":"아랍에미리트 연합국","gb":"영국","us":"미국","uy":"우루과이","vi":"미국 버진 아일랜드","uz":"우즈베키스탄","vu":"바누아투","ve":"베네수엘라","vn":"베트남","vg":"영국령 버진 아일랜드","wf":"월리스-푸투나 제도","eh":"서사하라","ye":"예멘","zm":"잠비아","zw":"짐바브웨"},"formFieldCompliance":{"marketing_opt_out":"Zendesk에서 보내드리는 마케팅 소식을 원하지 않는 경우, 이 확인란에 체크 표시를 해 주세요.","marketing_opt_in":"예, 본인은 Zendesk 제품, 서비스 및 이벤트에 대한 마케팅 관련 커뮤니케이션을 수신하고 싶습니다. 본인은 언제든지 수신을 거부할 수 있음을 알고 있습니다.","privacy_notice_china":"이 양식을 제출함으로써, 귀하는 귀하의 개인정보가 중화인민공화국 외부에 위치한 서버로 전송, 저장 및 처리될 수 있으며 귀하의 개인정보가 \u003c0\u003e\u003c/0\u003e에 따라 처리될 것임을 인정하고 이에 동의하는 것입니다.","marketing_notice":"Zendesk는 마케팅 목적으로 귀하의 개인 데이터를 사용할 수 있습니다. \u003c0\u003e\u003c/0\u003e에 설명된 대로 귀하는 언제든지 Zendesk 마케팅 커뮤니케이션 구독을 취소할 수 있습니다.","privacy_consent":"본인은 \u003c0\u003e\u003c/0\u003e에 따라 Zendesk가 본인의 정보를 수집, 처리 및 저장하는 데 동의합니다. 특히, 본인은 Zendesk 개인정보 취급방침에 명시된 대로 정보를 호스팅하고 처리하기 위한 목적으로 미국을 포함한 다른 국가로 본인의 개인 정보를 이전하는 데 동의합니다."},"blog":{"byline_author":"출처","form_success_para":"자동 다운로드가 되지 않았나요?","form_heading":"지금 다운로드","gated_btn_default":"지금 다운로드","form_success_heading":"다운로드가 곧 시작됩니다!","enhanced_slack_read_time":"예상 읽기 시간","gated_heading_default":"오늘 시작해 보세요","byline_date_updated":"최종 업데이트","byline_date_published":"게시","related_newsroom":"관련 문서","related_blog":"추가 관련 사례","enhanced_slack_byline":"저자"},"cacCalculator":{"title":"Customer acquisition cost calculator","lbl_mktg_spend":"Total marketing spend","tooltip_mktg_spend":"Based on the total amount your business has spent on marketing, including any tools or software.","lbl_sales_spend":"Total sales spend","tooltip_sales_spend":"Based on the total amount your business spent on sales, including any tools or software.","lbl_new_customers":"Number of new customers","tooltip_new_customers":"Enter the total number of new customers your business has acquired.","btn_calculate":"Calculate","result_heading":"Estimated customer acquisition cost","result_body":"To acquire a new customer, you'll need to spend approximately:"},"csatCalculator":{"title":"Customer satisfaction score calculator","lbl_very_satisfied":"Very satisfied","tooltip_very_satisfied":"Very satisfied: Enter the total number of respondents who rated their satisfaction level a 5.","lbl_satisfied":"Satisfied","tooltip_satisfied":"Satisfied: Enter the total number of respondents who rated their satisfaction level a 4.","lbl_neutral":"Neutral","tooltip_neutral":"Neutral: Enter the total number of respondents who rated their satisfaction level a 3.","lbl_dissatisfied":"Dissatisfied","tooltip_dissatisfied":"Dissatisfied: Enter the total number of respondents who rated their satisfaction level a 2.","lbl_very_dissatisfied":"Very dissatisfied","tooltip_very_dissatisfied":"Very dissatisfied: Enter the total number of respondents who rated their satisfaction level a 1.","res_heading":"CSAT score:","res_customers_surveyed":"Customers surveyed:","reset":"Reset"},"lcStaffingCalculator":{"title":"Live chat staffing calculator","intro_1":"Ensuring appropriate levels of live chat staffing can be a challenge. That’s why it’s critical to plan ahead before rolling it out for customers. Use this staffing calculator to help you get started.","intro_2":"Remember that there are many factors that impact live chat staffing needs, so this tool should only be used as a planning guide.","form_section_1_heading":"Estimating chat volume","lbl_re_vs_pro_active":"Will chat be reactive or proactive?","tooltip_re_vs_pro_active":"Reactive live chat is initiated by a customer, usually by clicking a chat widget. Proactive live chat is automatic: a popup window appears asking a customer if they need help or want to chat with someone.","dropdown_reactive":"Reactive","dropdown_proactive":"Proactive","lbl_web_visitors":"How many website visitors do you expect during the live chat availability period?","tooltip_web_visitors":"Use a tool like Google Analytics to determine how many website visitors you get during live chat support hours. You can analyze the entire website, or you can choose specific URLs that feature live chat widgets.","form_section_2_heading":"Estimating number of chats per hour","lbl_chat_hours":"How many hours will live chat support be available on your website?","tooltip_chat_hours":"When you’re just getting started with live chat support, stick to an average 8-hour workday (e.g. 9a to 5p). This reduces the number of incoming chats and contains the chats to predictable hours.","form_section_3_heading":"Estimating number of agents","lbl_chat_duration":"How long should agents spend on one live chat conversation (in mins)?","tooltip_chat_duration":"Agents spend an average of between 8 and 12 minutes solving one customer’s problem, but actual time spent per chat depends on the complexity of the issue and how much experience or expertise the agent has on that topic. Come up with your own average based on your time to resolution data.","lbl_concurrent_chats":"How many live chat conversations will an agent manage simultaneously?","tooltip_concurrent_chats":"This depends largely on the agent’s skill level. A skilled agent might manage 4-6 live chats at a time, while less experienced agents manage 1-2. That said, even some veteran support agents prefer a maximum of 2-3 chats at a time. This allows more time to conduct research in an internal knowledge base or dig into the customer’s account history.","result_heading":"Result","result_percent_customers":"Total percentage of customers requesting a chat","result_chat_volume":"Estimated chat volume","result_availability_period":"Chat availability period (in hours)","result_chats_per_hour":"Estimated chats per hour","result_recommended_agents":"Recommended number of agents","disclaimer_heading":"Disclaimer:","disclaimer_body_1":"Keep in mind that the above formula is merely a guide and ignores things like breaks for your agents, multiple shifts, and vastly different customer requirements. It shouldn’t replace a typical workforce management staffing calculator.","disclaimer_body_2":"Once you’ve settled on your staffing needs, keep monitoring your wait times and CSAT to ensure it’s the optimal number. There’s a tendency for live chat CSAT to fall as the number of chats per agent rises and wait times increase."},"msgStaffingCalculator":{"title":"메시징 인력 계산기","lbl_ft_hours":"풀타임 상담사의 주간 근무 시간이 어떻게 되나요?","tooltip_ft_hours":"주중 총 유급 근로 시간은 현지 법률에 따라 상이할 수 있습니다.","lbl_shrinkage":"평균적으로 어느 정도의 수축을 예상할 수 있나요?","tooltip_shrinkage":"수축률은 모든 비생산적인 시간에 할당된 시간의 비율을 나타내며, PTO, 휴일, 코칭, 회의, 유급 휴가 등을 예로 들 수 있습니다.","lbl_ticket_volume":"귀사의 총 평균 티켓은 양은 얼마나 되나요?","tooltip_ticket_volume":"모든 지원 업무에 대한 주간별 총 평균 티켓 양(상담사당 아님).","lbl_aht":"평균 처리 시간은 몇 분인가요?","tooltip_aht":"필요한 경우 아래의 별도 계산기를 참조하여 AHT를 계산하세요.","results":"결과","res_agent_utilized_hrs":"주간 풀타임 상담사 활용 시간:","res_total_utilized_hrs":"총 활용 시간(주간):","res_fte_agents_needed":"풀타임 상담사 필요 예상 인력:","aht_calculator":"평균 처리 시간 계산기","lbl_agent_solves":"풀타임 상담사의 주당 평균 해결 수","tooltip_agent_solves":"풀타임 상담사당 주간 평균 티켓 해결 수","lbl_agent_utilized_hrs":"주간 풀타임 상담사 활용 시간","tooltip_agent_utilized_hrs":"모든 수축 요소를 고려한 후 상담사로부터 얻는 생산적인 실제 작업량 위의 질문 1에서 복사할 수 있습니다.","res_solves_per_hr":"시간당 문제 해결 수:","res_avg_handle_time":"평균 처리 시간:"},"profitMarginCalculator":{"title":"이익률 계산기","lbl_revenue":"매출","tooltip_revenue":"제품으로 창출되는 총금액을 입력하세요.","lbl_cost":"비용","tooltip_cost":"제품을 제조하는 데 필요한 총금액을 입력하세요.","lbl_markup":"이윤","tooltip_markup":"제품의 판매가에 기업이 추가하고자 하는 마진율을 입력하세요.","lbl_profit":"이익","tooltip_profit":"이익은 기업이 제품을 판매하여 벌어들이는 금액입니다.","btn_reset":"재설정","text_result":"이익률"},"tileCard":{"link_customer":"전체 사례 읽기","link_event_live":"등록하기","link_event_ondemand":"지금 보기","link_webinar":"지금 보기"},"blogNewsletterForm":{"heading":"블로그 구독하기","subheading":"고객 서비스와 영업 팁, 도움말, 업계 성공 사례가 가득한 최고의 정보 모음입니다. 당사와 함께하세요","success":"클럽에 오신 것을 환영합니다!","form_email_lbl":"이메일 주소"},"exitModals":{"blog_heading_jp":"Zendesk 뉴스레터를\u003c0\u003e\u003c/0\u003e구독하시겠어요?","blog_text_jp":"최신 정보,\u003c0\u003e\u003c/0\u003e고객 사례, 고객 서비스 관련 팁을 전달해 보세요.","blog_heading_us":"추천 자료","blog_text_us":"구독 신청하시고, 고객 인사이트, 최신 경향 등을 이메일로 바로 받아 보세요.","blog_heading":"맞습니다. 중요한 정보가 참 많죠.","blog_text":"Zendesk 뉴스레터에 가입하여 원할 때 읽으세요.","heading":"Zendesk 사용해 보기","trial_subhead":"오늘 고객 서비스 솔루션을 시험해 보세요.","heading_jp":"제품 데모","demo_subhead":"Zendesk 고객 서비스 솔루션이 고객 경험을 한결 손쉽고 편리하게 해주는 비결을 알아보세요.","demo_btn":"데모 보기","trial_btn":"무료 평가판 시작"}},"__N_SSG":true},"page":"/blog/[slug]","query":{"slug":"increasing-net-retention"},"buildId":"L3puk30AidrKDh7XwU92L","assetPrefix":"/web-assets","isFallback":false,"isExperimentalCompile":false,"dynamicIds":[14352,76883,27589,34868],"gsp":true,"appGip":true,"locale":"kr","locales":["us","au","br","de","dk","es","fr","gb","hk","it","in","jp","kr","mx","nl","se","sg","tw","th"],"defaultLocale":"us","domainLocales":[{"domain":"www.zendesk.com.br","defaultLocale":"br"},{"domain":"www.zendesk.de","defaultLocale":"de"},{"domain":"www.zendesk.es","defaultLocale":"es"},{"domain":"www.zendesk.fr","defaultLocale":"fr"},{"domain":"www.zendesk.co.uk","defaultLocale":"gb"},{"domain":"www.zendesk.hk","defaultLocale":"hk"},{"domain":"www.zendesk.co.jp","defaultLocale":"jp"},{"domain":"www.zendesk.kr","defaultLocale":"kr"},{"domain":"www.zendesk.com.mx","defaultLocale":"mx"},{"domain":"www.zendesk.nl","defaultLocale":"nl"},{"domain":"www.zendesk.tw","defaultLocale":"tw"},{"domain":"www.zendesk.com","defaultLocale":"us"}],"scriptLoader":[]}</script></body></html>