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cdx-button--fake-button--enabled cdx-button--icon-only cdx-button--weight-quiet edit-page menu__item--page-actions-edit"> Edit </a> </li> </ul> </nav>  <div id="mw-content-subtitle"></div> </div> <div id="bodyContent" class="content"> <div id="mw-content-text" class="mw-body-content"><script>function mfTempOpenSection(id){var block=document.getElementById("mf-section-"+id);block.className+=" open-block";block.previousSibling.className+=" open-block";}</script><div class="mw-content-ltr mw-parser-output" lang="en" dir="ltr"><section class="mf-section-0" id="mf-section-0"> <style data-mw-deduplicate="TemplateStyles:r1257001546">.mw-parser-output .infobox-subbox{padding:0;border:none;margin:-3px;width:auto;min-width:100%;font-size:100%;clear:none;float:none;background-color:transparent}.mw-parser-output .infobox-3cols-child{margin:auto}.mw-parser-output .infobox .navbar{font-size:100%}@media screen{html.skin-theme-clientpref-night .mw-parser-output .infobox-full-data:not(.notheme)>div:not(.notheme)[style]{background:#1f1f23!important;color:#f8f9fa}}@media screen and (prefers-color-scheme:dark){html.skin-theme-clientpref-os .mw-parser-output .infobox-full-data:not(.notheme) div:not(.notheme){background:#1f1f23!important;color:#f8f9fa}}@media(min-width:640px){body.skin--responsive .mw-parser-output .infobox-table{display:table!important}body.skin--responsive .mw-parser-output .infobox-table>caption{display:table-caption!important}body.skin--responsive .mw-parser-output .infobox-table>tbody{display:table-row-group}body.skin--responsive .mw-parser-output .infobox-table tr{display:table-row!important}body.skin--responsive .mw-parser-output .infobox-table th,body.skin--responsive .mw-parser-output .infobox-table td{padding-left:inherit;padding-right:inherit}}</style><style data-mw-deduplicate="TemplateStyles:r1242257876">.mw-parser-output .ib-company .infobox-label{padding-right:0.5em}.mw-parser-output .ib-company .infobox-data,.mw-parser-output .ib-company .infobox-below{line-height:1.35em}.mw-parser-output .ib-company-logo img{background-color:#f8f9fa}.mw-parser-output .ib-company-locality,.mw-parser-output .ib-company-country{display:inline}</style>Powell's Books is a chain of <a href="/wiki/Bookstore" class="mw-redirect" title="Bookstore">bookstores</a> in <a href="/wiki/Portland,_Oregon" title="Portland, Oregon">Portland</a>, <a href="/wiki/Oregon" title="Oregon">Oregon</a>, and its surrounding <a href="/wiki/Portland_metropolitan_area" title="Portland metropolitan area">metropolitan area</a>. Powell's headquarters, dubbed Powell's City of Books, claims to be the largest <a href="/wiki/Independent_bookstore" title="Independent bookstore">independent new and used bookstore</a> in the world.<a href="#cite_note-city_of_books-4">[4]</a> Powell's City of Books is located in the <a href="/wiki/Pearl_District" class="mw-redirect" title="Pearl District">Pearl District</a> on the edge of <a href="/wiki/Downtown_Portland" class="mw-redirect" title="Downtown Portland">downtown</a> and occupies a full <a href="/wiki/City_block" title="City block">city block</a> between NW 10th and 11th Avenues and between W. Burnside and NW Couch Streets. It contains over 68,000 square feet (6,300 square metres), about 1.6 acres of retail floor space. <table class="infobox ib-company vcard"><caption class="infobox-title fn org">Powell's Books</caption><tbody><tr><td colspan="2" class="infobox-image ib-company-logo logo"><a href="/wiki/File:Powell%27s_City_of_Books_(logo).png" class="mw-file-description"><img alt="Powell's City of Books" src="//upload.wikimedia.org/wikipedia/commons/thumb/6/67/Powell%27s_City_of_Books_%28logo%29.png/220px-Powell%27s_City_of_Books_%28logo%29.png" decoding="async" width="220" height="94" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/6/67/Powell%27s_City_of_Books_%28logo%29.png/330px-Powell%27s_City_of_Books_%28logo%29.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/6/67/Powell%27s_City_of_Books_%28logo%29.png/440px-Powell%27s_City_of_Books_%28logo%29.png 2x" data-file-width="801" data-file-height="344"></a></td></tr><tr><td colspan="2" class="infobox-image ib-company-logo logo"><a href="/wiki/File:PowellsBookstore.jpg" class="mw-file-description"><img src="//upload.wikimedia.org/wikipedia/commons/thumb/8/8e/PowellsBookstore.jpg/330px-PowellsBookstore.jpg" decoding="async" width="330" height="164" class="mw-file-element" srcset="//upload.wikimedia.org/wikipedia/commons/thumb/8/8e/PowellsBookstore.jpg/495px-PowellsBookstore.jpg 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/8/8e/PowellsBookstore.jpg/660px-PowellsBookstore.jpg 2x" data-file-width="4285" data-file-height="2130"></a><div class="infobox-caption">Powell's City of Books in 2008, viewed from the corner of NW 10th & Burnside Street</div></td></tr><tr><th scope="row" class="infobox-label">Industry</th><td class="infobox-data category"><a href="/wiki/Retailing" class="mw-redirect" title="Retailing">Specialty retail</a></td></tr><tr><th scope="row" class="infobox-label">Founded</th><td class="infobox-data">1971 (53 years ago) (1971)</td></tr><tr><th scope="row" class="infobox-label">Founder</th><td class="infobox-data agent">Walter Powell</td></tr><tr><th scope="row" class="infobox-label">Headquarters</th><td class="infobox-data adr"><div class="ib-company-locality locality"><a href="/wiki/Portland,_Oregon" title="Portland, Oregon">Portland</a>, <a href="/wiki/Oregon" title="Oregon">Oregon</a></div>, <div class="ib-company-country country-name">United States</div></td></tr><tr><th scope="row" class="infobox-label"><div style="display: inline-block; line-height: 1.2em; padding: .1em 0;">Number of locations</div></th><td class="infobox-data">Four (three full-service locations and one specialty bookstore)</td></tr><tr><th scope="row" class="infobox-label"><div style="display: inline-block; line-height: 1.2em; padding: .1em 0;">Area served</div></th><td class="infobox-data"><div><ul><li><a href="/wiki/Portland_metropolitan_area" title="Portland metropolitan area">Portland metropolitan area</a></li><li><a href="/wiki/Condon,_Oregon" title="Condon, Oregon">Condon, Oregon</a><a href="#cite_note-1">[1]</a></li><li><a href="/wiki/Portland_International_Airport" title="Portland International Airport">Portland International Airport</a></li><li>Worldwide(online)</li></ul></div></td></tr><tr><th scope="row" class="infobox-label"><div style="display: inline-block; line-height: 1.2em; padding: .1em 0;">Key people</div></th><td class="infobox-data agent"><style data-mw-deduplicate="TemplateStyles:r1126788409">.mw-parser-output .plainlist ol,.mw-parser-output .plainlist ul{line-height:inherit;list-style:none;margin:0;padding:0}.mw-parser-output .plainlist ol li,.mw-parser-output .plainlist ul li{margin-bottom:0}</style><div class="plainlist"><ul><li>Emily Powell</li><li>Chase Powell</li></ul></div></td></tr><tr><th scope="row" class="infobox-label">Products</th><td class="infobox-data">New, used, and rare books, magazines, cards, and sidelines<a href="#cite_note-pandw2010-2">[2]</a></td></tr><tr><th scope="row" class="infobox-label">Revenue</th><td class="infobox-data">$45 million (as of 2009<a class="external text" href="https://en.wikipedia.org/w/index.php?title=Powell%27s_Books&action=edit">[update]</a>)<a href="#cite_note-pbj201003-3">[3]</a></td></tr><tr><th scope="row" class="infobox-label">Owner</th><td class="infobox-data"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1126788409"><div class="plainlist"><ul><li>Emily and Chase Powell (1971–1982)</li><li>Michael Powell (1982–2010)</li><li>Emily Powell (2010–present)</li></ul></div></td></tr><tr><th scope="row" class="infobox-label"><div style="display: inline-block; line-height: 1.2em; padding: .1em 0;">Number of employees</div></th><td class="infobox-data">About 500 (as of 2010<a class="external text" href="https://en.wikipedia.org/w/index.php?title=Powell%27s_Books&action=edit">[update]</a>)<a href="#cite_note-pandw2010-2">[2]</a></td></tr><tr><th scope="row" class="infobox-label">Website</th><td class="infobox-data"><a rel="nofollow" class="external text" href="https://www.powells.com">www.powells.com</a></td></tr></tbody></table> The City of Books has nine color-coded rooms and over 3,500 different sections.<a href="#cite_note-5">[5]</a> The inventory for its retail and online sales is over four million new, used, <a href="/wiki/Book_collecting" title="Book collecting">rare</a>, and out-of-print books.<a href="#cite_note-6">[6]</a> As of 2009, Powell's was buying around 3,000 used books a day.<a href="#cite_note-burnside-2009-7">[7]</a> <div id="toc" class="toc" role="navigation" aria-labelledby="mw-toc-heading"><input type="checkbox" role="button" id="toctogglecheckbox" class="toctogglecheckbox" style="display:none"><div class="toctitle" lang="en" dir="ltr"><h2 id="mw-toc-heading">Contents</h2><label class="toctogglelabel" for="toctogglecheckbox"></label></div> <ul> <li class="toclevel-1 tocsection-1"><a href="#History">1 History</a> <ul> <li class="toclevel-2 tocsection-2"><a href="#20th_century">1.1 20th century</a></li> <li class="toclevel-2 tocsection-3"><a href="#21st_century">1.2 21st century</a></li> </ul> </li> <li class="toclevel-1 tocsection-4"><a href="#Labor_relations">2 Labor relations</a></li> <li class="toclevel-1 tocsection-5"><a href="#See_also">3 See also</a></li> <li class="toclevel-1 tocsection-6"><a href="#References">4 References</a></li> <li class="toclevel-1 tocsection-7"><a href="#External_links">5 External links</a></li> </ul> </div> </section><div class="mw-heading mw-heading2 section-heading" onclick="mfTempOpenSection(1)"><h2 id="History">History</h2> <a role="button" href="/w/index.php?title=Powell%27s_Books&action=edit&section=1" title="Edit section: History" class="cdx-button cdx-button--size-large cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--icon-only cdx-button--weight-quiet "> edit </a> </div><section class="mf-section-1 collapsible-block" id="mf-section-1"> <figure class="mw-default-size" typeof="mw:File/Thumb"><a href="/wiki/File:Powells-City-of-Books-NW-Entrance_Portland-OR_2008-May.jpg" class="mw-file-description"><noscript><img src="//upload.wikimedia.org/wikipedia/commons/thumb/8/8b/Powells-City-of-Books-NW-Entrance_Portland-OR_2008-May.jpg/170px-Powells-City-of-Books-NW-Entrance_Portland-OR_2008-May.jpg" decoding="async" width="170" height="247" class="mw-file-element" data-file-width="1856" data-file-height="2695"></noscript><span class="lazy-image-placeholder" style="width: 170px;height: 247px;" data-src="//upload.wikimedia.org/wikipedia/commons/thumb/8/8b/Powells-City-of-Books-NW-Entrance_Portland-OR_2008-May.jpg/170px-Powells-City-of-Books-NW-Entrance_Portland-OR_2008-May.jpg" data-width="170" data-height="247" data-srcset="//upload.wikimedia.org/wikipedia/commons/thumb/8/8b/Powells-City-of-Books-NW-Entrance_Portland-OR_2008-May.jpg/255px-Powells-City-of-Books-NW-Entrance_Portland-OR_2008-May.jpg 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/8/8b/Powells-City-of-Books-NW-Entrance_Portland-OR_2008-May.jpg/340px-Powells-City-of-Books-NW-Entrance_Portland-OR_2008-May.jpg 2x" data-class="mw-file-element"> </a><figcaption>The City of Book's NW 11th & Couch entrance, featuring the "Pillar of Books"</figcaption></figure> <div class="mw-heading mw-heading3"><h3 id="20th_century">20th century</h3> <a role="button" href="/w/index.php?title=Powell%27s_Books&action=edit&section=2" title="Edit section: 20th century" class="cdx-button cdx-button--size-large cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--icon-only cdx-button--weight-quiet "> edit </a> </div> Walter Powell founded Powell's in 1971. His son, Michael Powell, had started a bookstore in <a href="/wiki/Chicago,_Illinois" class="mw-redirect" title="Chicago, Illinois">Chicago, Illinois</a>, in 1970 which specialized in used, rare, and discounted books, primarily of an academic and scholarly nature. In 1979, Michael Powell joined his father in Portland, right after his father's store was not offered a lease renewal; within a year, they found the location that became its current headquarters.<a href="#cite_note-pandw2010-2">[2]</a> Michael bought the bookstore from his father in 1982.<a href="#cite_note-funduni-8">[8]</a> In 1984,<a href="#cite_note-suburb-9">[9]</a><a href="#cite_note-oreg-25nov84-10">[10]</a> Powell's opened its first branch store, in a suburban shopping center named Loehmann's Plaza<a href="#cite_note-oreg-25nov84-10">[10]</a> (later renamed Cascade Plaza),<a href="#cite_note-oreg-2june87-11">[11]</a> near <a href="/wiki/Washington_Square_(Oregon)" title="Washington Square (Oregon)">Washington Square</a>. The new branch was not a replica of its City of Books location; Powell was concerned that the "edgy" neighborhood of its headquarters location was limiting its customer base, so the new store was "fairly fancy" with white shelving, a tile floor, and banners over the aisles.<a href="#cite_note-pandw2010-2">[2]</a> It was also four times the size of the typical chain bookstore.<a href="#cite_note-funduni-8">[8]</a> A travel bookstore was established in 1985 on <a href="/wiki/Pioneer_Courthouse_Square" title="Pioneer Courthouse Square">Pioneer Courthouse Square</a>, and other stores followed, one a year for the next few years.<a href="#cite_note-pandw2010-2">[2]</a> By the early 1990s, Powell's bookstores were part of the resurgence of the <a href="/wiki/Independent_bookstore" title="Independent bookstore">independent bookstore</a>, which collectively made 32 percent of book sales in the U.S.<a href="#cite_note-funduni-8">[8]</a> The travel store closed in 2005.<a href="#cite_note-oreg-2005feb7-12">[12]</a> Powell's established its Internet presence in 1993, beginning with email and <a href="/wiki/File_transfer_protocol" class="mw-redirect" title="File transfer protocol">FTP</a>-based access to its technical bookstore; it has since expanded to incorporate fiction and other genres as a traditional <a href="/wiki/Ecommerce" class="mw-redirect" title="Ecommerce">ecommerce</a> site.<a href="#cite_note-13">[13]</a> Their website was established in 1994, before <a href="/wiki/Amazon.com" class="mw-redirect" title="Amazon.com">Amazon.com</a>, and has contributed substantially to the chain's recent growth.<a href="#cite_note-14">[14]</a> The City of Books location grew to its current size after an expansion that opened in 1999; it included a new entrance facing the <a href="/wiki/Pearl_District" class="mw-redirect" title="Pearl District">Pearl District</a> which featured the "Pillar of Books", a <a href="/wiki/Tenino,_Washington" title="Tenino, Washington">Tenino</a> sandstone carving depicting a stack of eight of the world's great books, on a base with the inscription "Buy the book, read the book, enjoy the book, sell the book" in Latin.<a href="#cite_note-funduni-8">[8]</a> For the year ending June 2000, Powell's revenue was $41.8 million.<a href="#cite_note-funduni-8">[8]</a> <div class="mw-heading mw-heading3"><h3 id="21st_century">21st century</h3> <a role="button" href="/w/index.php?title=Powell%27s_Books&action=edit&section=3" title="Edit section: 21st century" class="cdx-button cdx-button--size-large cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--icon-only cdx-button--weight-quiet "> edit </a> </div> <figure class="mw-default-size" typeof="mw:File/Thumb"><a href="/wiki/File:PowellsTechnicalBooks.jpg" class="mw-file-description"><noscript><img src="//upload.wikimedia.org/wikipedia/commons/thumb/1/1e/PowellsTechnicalBooks.jpg/220px-PowellsTechnicalBooks.jpg" decoding="async" width="220" height="150" class="mw-file-element" data-file-width="2349" data-file-height="1600"></noscript><span class="lazy-image-placeholder" style="width: 220px;height: 150px;" data-src="//upload.wikimedia.org/wikipedia/commons/thumb/1/1e/PowellsTechnicalBooks.jpg/220px-PowellsTechnicalBooks.jpg" data-width="220" data-height="150" data-srcset="//upload.wikimedia.org/wikipedia/commons/thumb/1/1e/PowellsTechnicalBooks.jpg/330px-PowellsTechnicalBooks.jpg 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/1/1e/PowellsTechnicalBooks.jpg/440px-PowellsTechnicalBooks.jpg 2x" data-class="mw-file-element"> </a><figcaption>Powell's Technical Books at its original <a href="/wiki/North_Park_Blocks" title="North Park Blocks">North Park Blocks</a> location (closed in 2010)</figcaption></figure> <figure class="mw-default-size" typeof="mw:File/Thumb"><a href="/wiki/File:Powell%27s_City_of_Books_-_Coffee_Room_exterior.jpg" class="mw-file-description"><noscript><img src="//upload.wikimedia.org/wikipedia/commons/thumb/4/4a/Powell%27s_City_of_Books_-_Coffee_Room_exterior.jpg/200px-Powell%27s_City_of_Books_-_Coffee_Room_exterior.jpg" decoding="async" width="200" height="150" class="mw-file-element" data-file-width="4032" data-file-height="3024"></noscript><span class="lazy-image-placeholder" style="width: 200px;height: 150px;" data-src="//upload.wikimedia.org/wikipedia/commons/thumb/4/4a/Powell%27s_City_of_Books_-_Coffee_Room_exterior.jpg/200px-Powell%27s_City_of_Books_-_Coffee_Room_exterior.jpg" data-width="200" data-height="150" data-srcset="//upload.wikimedia.org/wikipedia/commons/thumb/4/4a/Powell%27s_City_of_Books_-_Coffee_Room_exterior.jpg/300px-Powell%27s_City_of_Books_-_Coffee_Room_exterior.jpg 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/4/4a/Powell%27s_City_of_Books_-_Coffee_Room_exterior.jpg/400px-Powell%27s_City_of_Books_-_Coffee_Room_exterior.jpg 2x" data-class="mw-file-element"> </a><figcaption>The City of Book's Coffee Room</figcaption></figure> <figure class="mw-default-size" typeof="mw:File/Thumb"><a href="/wiki/File:Powell%27s_Books_in_Condon,_Oregon_01.jpg" class="mw-file-description"><noscript><img src="//upload.wikimedia.org/wikipedia/commons/thumb/8/8b/Powell%27s_Books_in_Condon%2C_Oregon_01.jpg/220px-Powell%27s_Books_in_Condon%2C_Oregon_01.jpg" decoding="async" width="220" height="165" class="mw-file-element" data-file-width="4032" data-file-height="3024"></noscript><span class="lazy-image-placeholder" style="width: 220px;height: 165px;" data-src="//upload.wikimedia.org/wikipedia/commons/thumb/8/8b/Powell%27s_Books_in_Condon%2C_Oregon_01.jpg/220px-Powell%27s_Books_in_Condon%2C_Oregon_01.jpg" data-width="220" data-height="165" data-srcset="//upload.wikimedia.org/wikipedia/commons/thumb/8/8b/Powell%27s_Books_in_Condon%2C_Oregon_01.jpg/330px-Powell%27s_Books_in_Condon%2C_Oregon_01.jpg 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/8/8b/Powell%27s_Books_in_Condon%2C_Oregon_01.jpg/440px-Powell%27s_Books_in_Condon%2C_Oregon_01.jpg 2x" data-class="mw-file-element"> </a><figcaption>Powell's Books in Condon, Oregon</figcaption></figure> In 2002, Powell's was cited by <a href="/wiki/USA_Today" title="USA Today">USA Today</a> as one of America's 10 best bookstores.<a href="#cite_note-10_Great_Places-15">[15]</a> In January 2008, Powell's announced plans to expand the downtown City of Books by adding as many as two floors to the store's southeast corner. The expansion was due to add at least 10,000 square feet (930 square metres) of new retail space.<a href="#cite_note-16">[16]</a><a href="#cite_note-17">[17]</a><a href="#cite_note-18">[18]</a> Plans submitted to the Portland Design Commission in November 2008 called for a rooftop garden atop the new addition and an "art cube" over a redesigned main entrance.<a href="#cite_note-19">[19]</a> In March 2010, Michael Powell confirmed plans to hand over management of the business to his daughter Emily as of July.<a href="#cite_note-pandw2010-2">[2]</a> That same month, Powell's announced it would close its technical bookstore on the <a href="/wiki/North_Park_Blocks" title="North Park Blocks">North Park Blocks</a>, moving its sections on math, science, computing, engineering, construction, and transportation into "Powell's Books Building 2" at the corner of 10th and Couch Street, near the main City of Books location. The consolidation was in response to a five-year decline in <a href="/wiki/Brick-and-mortar" class="mw-redirect" title="Brick-and-mortar">brick-and-mortar</a> sales of technical books in favor of online sales.<a href="#cite_note-pbj201003-3">[3]</a> In October 2010, Powell's announced it had bought 7,000 books from the library of author <a href="/wiki/Anne_Rice" title="Anne Rice">Anne Rice</a>; Powell's offered these <a href="/wiki/Association_copy" title="Association copy">association copies</a> on their website.<a href="#cite_note-20">[20]</a> The bookstore was revealed as a charter member of the <a href="/wiki/Google_eBooks" class="mw-redirect" title="Google eBooks">Google eBooks</a> service when the news was announced by Google on December 6, 2010.<a href="#cite_note-googebook2010-21">[21]</a> In June 2011, Powell's participated in <a href="/wiki/Google_Offers" title="Google Offers">Google Offers</a> during that service's first month of operation; according to <a href="/wiki/TechCrunch" title="TechCrunch">TechCrunch</a>—which characterized Powell's as a "Portland institution"—"5,000 Powell’s vouchers sold out in a matter of hours", making it "most popular deal in the month."<a href="#cite_note-22">[22]</a> Starting in May 2012,<a href="#cite_note-23">[23]</a> Powell's began offering access to <a href="/wiki/Print_on_demand" title="Print on demand">print on demand</a> books via the <a href="/wiki/Espresso_Book_Machine" title="Espresso Book Machine">Espresso Book Machine</a>.<a href="#cite_note-24">[24]</a><a href="#cite_note-25">[25]</a> In early 2013, Emily Powell announced that Miriam Sontz, the company's chief operating officer, would take over as chief executive officer.<a href="#cite_note-26">[26]</a> In 2016, CNN rated it one of the "coolest" bookstores in the world.<a href="#cite_note-27">[27]</a> CEO Miriam Sontz retired in January 2019.<a href="#cite_note-28">[28]</a> Emily Powell remains president and owner.<a href="#cite_note-29">[29]</a> </section><div class="mw-heading mw-heading2 section-heading" onclick="mfTempOpenSection(2)"><h2 id="Labor_relations">Labor relations</h2> <a role="button" href="/w/index.php?title=Powell%27s_Books&action=edit&section=4" title="Edit section: Labor relations" class="cdx-button cdx-button--size-large cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--icon-only cdx-button--weight-quiet "> edit </a> </div><section class="mf-section-2 collapsible-block" id="mf-section-2"> In 1991, following some post-holiday lay-offs, some of Powell's employees formed an organizing committee, seeking to become part of the Oregon Public Employees Union (OPEU). They succeeded in getting more than 35% of the workers to sign union cards, but because less than 65% of them had done so—the OPEU's suggested threshold—they decided not to file for a union certification election.<a href="#cite_note-ilwu-30">[30]</a> In response to issues identified by the organizing employees, Powell's updated and expanded its employee handbook in April 1992 with changes that addressed processes for problem solving and grievances, the probation and termination procedure, and other employee assistance, among other changes.[<a href="/wiki/Wikipedia:Citation_needed" title="Wikipedia:Citation needed">citation needed</a>] In September 1998, an email from Powell's managers announcing reductions in employee's wage increases prompted the creation of a new organizing committee of 26 employees. They chose the <a href="/wiki/International_Longshore_and_Warehouse_Union" title="International Longshore and Warehouse Union">International Longshore and Warehouse Union</a> (ILWU) because they could charter their own self-governing <a href="/wiki/Local_union" title="Local union">local union</a> which would include about 350 employees serving in a variety of jobs in all stores and in the Internet, corporate, and shipping departments. By March 1999, they had filed for a union certification election with the <a href="/wiki/National_Labor_Relations_Board" title="National Labor Relations Board">National Labor Relations Board</a>. A month later, by a vote of 161–155, ILWU Local 5 became official.<a href="#cite_note-ilwu-30">[30]</a> In September 1999, ILWU Local 5 met for the first time with Powell's management, to begin the contract bargaining process. After some early successes, 2000 saw a slowdown in the discussions, followed by rallies, filings of <a href="/wiki/Unfair_labor_practice" title="Unfair labor practice">unfair labor practices</a>, an unsuccessful decertification campaign, a one-day shutdown of the shipping department (accompanied by the slashing of a van's tire), and <a href="/wiki/Federal_Mediation_and_Conciliation_Service_(United_States)" title="Federal Mediation and Conciliation Service (United States)">federal mediation</a>. A three-year contract was finally announced in August 2000.<a href="#cite_note-ilwu-30">[30]</a> In February 2011, Powell's announced the layoffs of 31 employees, over 7% of its unionized workforce, in “response to the unprecedented, rapidly changing nature of the book industry." It was the first round of layoffs since the store's workers formed a union. A union representative said that Powell's had reduced its workforce by about 40 in the prior year through attrition, but felt that layoffs were still necessary because of a decline in sales of new books and a rise in health care costs.<a href="#cite_note-NY_Times_Arts_Beat-31">[31]</a> In response to the <a href="/wiki/COVID-19_pandemic" title="COVID-19 pandemic">COVID-19 pandemic</a>, Powell's announced the closing of its five locations and the termination of nearly all employees in mid-March 2020.<a href="#cite_note-latimes2020-32">[32]</a> CEO Emily Powell did not provide the precise number of layoffs in the letter she released on March 17, 2020. However, roughly 85% of the 400 members of the company's unionized workforce were terminated.<a href="#cite_note-oregonlive2020-33">[33]</a> The union noted that only 49 of the more than 100 former employees were union-represented, and the remaining managers were now performing front-line duties typically performed by represented employees. This was in response to a large surge in online orders.<a href="#cite_note-auto1-34">[34]</a><a href="#cite_note-auto-35">[35]</a> In July 2020, Powell's announced that the store and kiosk in the <a href="/wiki/Portland_International_Airport" title="Portland International Airport">Portland International Airport</a> would remain closed permanently.<a href="#cite_note-airport-36">[36]</a> As Powell's gradually began re-hiring staff beginning in April 2021, former employees were forced to apply for open positions as new employees. Powell's claimed that their right to return to their old jobs had expired, and an agreement to extend those rights (and maintain previous pay levels) had not been reached between Powell's and the union. The majority of hired staff have been previous employees.<a href="#cite_note-rehiring-37">[37]</a> Powell's employees went on a strike, and the store was closed on Labor Day, September 4, 2023.<a href="#cite_note-38">[38]</a><a href="#cite_note-39">[39]</a> </section><div class="mw-heading mw-heading2 section-heading" onclick="mfTempOpenSection(3)"><h2 id="See_also">See also</h2> <a role="button" href="/w/index.php?title=Powell%27s_Books&action=edit&section=5" title="Edit section: See also" class="cdx-button cdx-button--size-large cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--icon-only cdx-button--weight-quiet "> edit </a> </div><section class="mf-section-3 collapsible-block" id="mf-section-3"> <style data-mw-deduplicate="TemplateStyles:r1239009302">.mw-parser-output .portalbox{padding:0;margin:0.5em 0;display:table;box-sizing:border-box;max-width:175px;list-style:none}.mw-parser-output .portalborder{border:1px solid 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data-file-height="512"></noscript><span class="lazy-image-placeholder" style="width: 32px;height: 21px;" data-src="//upload.wikimedia.org/wikipedia/commons/thumb/b/b9/Flag_of_Oregon.svg/32px-Flag_of_Oregon.svg.png" data-alt="flag" data-width="32" data-height="21" data-srcset="//upload.wikimedia.org/wikipedia/commons/thumb/b/b9/Flag_of_Oregon.svg/48px-Flag_of_Oregon.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/b/b9/Flag_of_Oregon.svg/64px-Flag_of_Oregon.svg.png 2x" data-class="mw-file-element"> <a href="/wiki/Portal:Oregon" title="Portal:Oregon">Oregon portal</a></li><li class="portalbox-entry"><a href="/wiki/File:Nuvola_apps_bookcase.svg" class="mw-file-description"><noscript><img alt="icon" src="//upload.wikimedia.org/wikipedia/commons/thumb/a/a5/Nuvola_apps_bookcase.svg/28px-Nuvola_apps_bookcase.svg.png" decoding="async" width="28" height="28" class="mw-file-element" data-file-width="128" data-file-height="128"></noscript><span class="lazy-image-placeholder" style="width: 28px;height: 28px;" data-src="//upload.wikimedia.org/wikipedia/commons/thumb/a/a5/Nuvola_apps_bookcase.svg/28px-Nuvola_apps_bookcase.svg.png" data-alt="icon" data-width="28" data-height="28" data-srcset="//upload.wikimedia.org/wikipedia/commons/thumb/a/a5/Nuvola_apps_bookcase.svg/42px-Nuvola_apps_bookcase.svg.png 1.5x, //upload.wikimedia.org/wikipedia/commons/thumb/a/a5/Nuvola_apps_bookcase.svg/56px-Nuvola_apps_bookcase.svg.png 2x" data-class="mw-file-element"> </a><a href="/wiki/Portal:Books" title="Portal:Books">Books portal</a></li></ul> <ul><li><a href="/wiki/Cameron%27s_Books_and_Magazines" title="Cameron's Books and Magazines">Cameron's Books and Magazines</a></li></ul> <div style="clear:both;" class=""></div> </section><div class="mw-heading mw-heading2 section-heading" onclick="mfTempOpenSection(4)"><h2 id="References">References</h2> <a role="button" href="/w/index.php?title=Powell%27s_Books&action=edit&section=6" title="Edit section: References" class="cdx-button cdx-button--size-large cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--icon-only cdx-button--weight-quiet "> edit </a> </div><section class="mf-section-4 collapsible-block" id="mf-section-4"> <style data-mw-deduplicate="TemplateStyles:r1239543626">.mw-parser-output .reflist{margin-bottom:0.5em;list-style-type:decimal}@media screen{.mw-parser-output .reflist{font-size:90%}}.mw-parser-output .reflist .references{font-size:100%;margin-bottom:0;list-style-type:inherit}.mw-parser-output .reflist-columns-2{column-width:30em}.mw-parser-output .reflist-columns-3{column-width:25em}.mw-parser-output .reflist-columns{margin-top:0.3em}.mw-parser-output .reflist-columns ol{margin-top:0}.mw-parser-output .reflist-columns li{page-break-inside:avoid;break-inside:avoid-column}.mw-parser-output .reflist-upper-alpha{list-style-type:upper-alpha}.mw-parser-output .reflist-upper-roman{list-style-type:upper-roman}.mw-parser-output .reflist-lower-alpha{list-style-type:lower-alpha}.mw-parser-output .reflist-lower-greek{list-style-type:lower-greek}.mw-parser-output .reflist-lower-roman{list-style-type:lower-roman}</style><div class="reflist reflist-columns references-column-width" style="column-width: 30em;"> <ol class="references"> <li id="cite_note-1"><a href="#cite_ref-1">^</a> <style data-mw-deduplicate="TemplateStyles:r1238218222">.mw-parser-output cite.citation{font-style:inherit;word-wrap:break-word}.mw-parser-output .citation q{quotes:"\"""\"""'""'"}.mw-parser-output .citation:target{background-color:rgba(0,127,255,0.133)}.mw-parser-output .id-lock-free.id-lock-free a{background:url("//upload.wikimedia.org/wikipedia/commons/6/65/Lock-green.svg")right 0.1em center/9px no-repeat}.mw-parser-output .id-lock-limited.id-lock-limited a,.mw-parser-output .id-lock-registration.id-lock-registration a{background:url("//upload.wikimedia.org/wikipedia/commons/d/d6/Lock-gray-alt-2.svg")right 0.1em center/9px no-repeat}.mw-parser-output .id-lock-subscription.id-lock-subscription a{background:url("//upload.wikimedia.org/wikipedia/commons/a/aa/Lock-red-alt-2.svg")right 0.1em center/9px no-repeat}.mw-parser-output .cs1-ws-icon a{background:url("//upload.wikimedia.org/wikipedia/commons/4/4c/Wikisource-logo.svg")right 0.1em center/12px no-repeat}body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-free a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-limited a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-registration a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-subscription a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .cs1-ws-icon a{background-size:contain;padding:0 1em 0 0}.mw-parser-output .cs1-code{color:inherit;background:inherit;border:none;padding:inherit}.mw-parser-output .cs1-hidden-error{display:none;color:var(--color-error,#d33)}.mw-parser-output .cs1-visible-error{color:var(--color-error,#d33)}.mw-parser-output .cs1-maint{display:none;color:#085;margin-left:0.3em}.mw-parser-output .cs1-kern-left{padding-left:0.2em}.mw-parser-output .cs1-kern-right{padding-right:0.2em}.mw-parser-output .citation .mw-selflink{font-weight:inherit}@media screen{.mw-parser-output .cs1-format{font-size:95%}html.skin-theme-clientpref-night .mw-parser-output .cs1-maint{color:#18911f}}@media screen and (prefers-color-scheme:dark){html.skin-theme-clientpref-os .mw-parser-output .cs1-maint{color:#18911f}}</style><cite id="CITEREFMurphy2017" class="citation web cs1">Murphy, Peter (May 12, 2017). <a rel="nofollow" class="external text" href="https://1859oregonmagazine.com/explore-oregon/powells-condon/">"The Other Powell's Bookstore"</a>. <a href="/wiki/1859_Oregon%27s_Magazine" title="1859 Oregon's Magazine">1859 Oregon's Magazine</a>. 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Retrieved July 13, 2021.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.atitle=PDX+airport+Powell%27s+Books+locations+close+permanently&rft.date=2020-07-27&rft.au=KATU+Staff&rft_id=https%3A%2F%2Fkatu.com%2Fnews%2Flocal%2Fpdx-airport-powells-books-locations-close-permanently&rfr_id=info%3Asid%2Fen.wikipedia.org%3APowell%27s+Books" class="Z3988"> </li> <li id="cite_note-rehiring-37"><a href="#cite_ref-rehiring_37-0">^</a> <link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFRogoway2021" class="citation news cs1">Rogoway, Mike (June 3, 2021). <a rel="nofollow" class="external text" href="https://www.oregonlive.com/business/2021/06/powells-union-remain-at-odds-over-bookstores-rehiring-practices.html">"Powell's, union remain at odds over bookstore's rehiring practices"</a>. Retrieved July 24, 2021.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.atitle=Powell%27s%2C+union+remain+at+odds+over+bookstore%27s+rehiring+practices&rft.date=2021-06-03&rft.aulast=Rogoway&rft.aufirst=Mike&rft_id=https%3A%2F%2Fwww.oregonlive.com%2Fbusiness%2F2021%2F06%2Fpowells-union-remain-at-odds-over-bookstores-rehiring-practices.html&rfr_id=info%3Asid%2Fen.wikipedia.org%3APowell%27s+Books" class="Z3988"> </li> <li id="cite_note-38"><a href="#cite_ref-38">^</a> <link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.koin.com/news/portland/labor-day-in-portland-workers-want-even-playing-field/">"Labor Day in Portland: Workers 'want even playing field'"</a>. KOIN.com. September 4, 2023. 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September 4, 2023.</cite><span title="ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.genre=article&rft.jtitle=KGW+News+official+YouTube&rft.atitle=Employees+of+Powell%E2%80%99s+Books+stage+one-day+strike+on+Labor+Day&rft.date=2023-09-04&rft_id=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DmhS4Aroj6Jo&rfr_id=info%3Asid%2Fen.wikipedia.org%3APowell%27s+Books" class="Z3988"> </li> </ol></div> </section><div class="mw-heading mw-heading2 section-heading" onclick="mfTempOpenSection(5)"><h2 id="External_links">External links</h2> <a role="button" href="/w/index.php?title=Powell%27s_Books&action=edit&section=7" title="Edit section: External links" class="cdx-button cdx-button--size-large cdx-button--fake-button cdx-button--fake-button--enabled cdx-button--icon-only cdx-button--weight-quiet "> edit </a> </div><section class="mf-section-5 collapsible-block" id="mf-section-5"> <style data-mw-deduplicate="TemplateStyles:r1235681985">.mw-parser-output .side-box{margin:4px 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