User account access in Windows

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class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="9" href="/en-au/windows/passkeys-frequently-asked-questions-faq-0782c301-4b25-4a26-b7fd-3a7637d5fdd3">Frequently Asked Questions (FAQ)</a> </li> </ul> </div> </div> <main id="supArticleContent" class="col-3-5 supLeftNavArticleContent" data-bi-area="content" tabindex="-1"> <header class="ocpArticleTitleSection" aria-labelledby="page-header" role="banner"> <h1 id="page-header" class="">User account access in Windows</h1> </header> <section class="supAppliesToSection" ms.cmpgrp="applies_to" aria-label="Products this article applies to" dir="ltr"> <div id="supAppliesToTableContainer"> <details id="supAppliesToList"><summary aria-label="Press the Enter key to expand the full list of Office versions that this help article applies to." class="contentToggle">Applies To</summary><span class="appliesToItem">Windows 11</span> <span class="appliesToItem">Windows 10</span> </details> </div> </section> <div class="ocpArticleContent"> <div class="ucsPromotionContainer"></div> </div> <div id="ucsRailInlineContainer"></div> <article class="ocpArticleContent"><section class="ocpIntroduction"> <p>This article describes the sign in, sign out, lock, and switch user account actions in Windows. Expand the following sections to learn more.</p> <p></p> <div class="supTabControl" id="WindowsVersion" tab-control-with-os-targeting="false" tab-control-with-office-version-targeting="false" tab-control-with-windows-version-targeting="false"> <div class="supTabControlHeaderContainer"> <div role="tablist" ms.pagearea="Body" ms.cmpgrp="tabs" ms.interactiontype="11" class="supTabControlHeader " ms.defaulttab="WindowsVersion,1" ms.activetab="WindowsVersion,1"><a href="javascript:" role="tab" data-bi-bhvr="TAB" targeted-os="" targeted-office-version="" targeted-windows-version="" tab-hash="WindowsVersion=Windows_11" referenced-content-position="1" aria-label="Windows 11" id="WindowsVersion-supTabControlHeader-1" class="supTabControlTabHeader supTabControlHeaderActive" name="windowsversion=windows_11" aria-selected="true">Windows 11</a><a href="javascript:" role="tab" data-bi-bhvr="TAB" targeted-os="" targeted-office-version="" targeted-windows-version="" tab-hash="WindowsVersion=Windows_10" referenced-content-position="2" aria-label="Windows 10" id="WindowsVersion-supTabControlHeader-2" class="supTabControlTabHeader" name="windowsversion=windows_10" aria-selected="false">Windows 10</a></div> </div> <div class="supTabControlContent"> <div id="WindowsVersion-supTabControlContent-1" class="supTabControlTabContent"> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EHBBDBD-button" aria-controls="ID0EHBBDBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Sign in</div></button></h2> <div class="ocpebw" id="ID0EHBBDBD-panel" aria-labelledby="ID0EHBBDBD-button" role="region"> <div class="ocpExpandoBody"> <p>Signing in to Windows refers to the process of verifying your identity to gain access to your Windows device. This process helps protect your personal information and settings from unauthorized access.</p> <p>When you sign in, you may use a password, PIN, or biometric data like a fingerprint or facial recognition if you have Windows Hello set up.</p> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Power on your device. If it's already on, make sure you're at the sign-in screen.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Choose your account if prompted. If you're the only user, your account should be selected by default.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Enter your password or PIN if you have one set up. If you're using a Microsoft account, make sure you're using the password for that account.</p> <meta itemprop="position" content="3"> </li> </ol> <p>If you have Windows Hello set up, you can use facial recognition, fingerprint, or a PIN instead of your password for a quicker and more secure sign-in.</p> <p>Once you've entered your credentials, press Enter or click the sign-in arrow to access your Windows desktop.</p> <p> <picture><img class="fluentImage" src="https://support.content.office.net/en-us/media/88c15785-4b69-4512-acbc-81ebe86f5410.png" loading="lazy" alt="Screenshot of the Windows 11 sign-in screen."></picture> </p> <p>If you're having trouble signing in, you can reset your password or PIN from the sign-in screen. Look for the <b class="ocpUI">I forgot my password</b> or <b class="ocpUI">I forgot my PIN</b> links to start the reset process.</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>For problems with Windows Hello, see <a href="/en-au/windows/windows-hello-common-issues-and-troubleshooting-tips-bf68539e-e95e-48b6-a6cb-455649db3887" class="ocpArticleLink" data-bi-type="anchor">Troubleshoot problems with Windows Hello</a></p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>For a local account, follow the instructions in <a href="/en-au/windows/reset-your-windows-local-account-password-86912508-e584-37cc-86eb-6e9b0542b5ba" class="ocpArticleLink" data-bi-type="anchor">Reset your Windows local account password</a></p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>For help with your PIN, see <a href="/en-au/windows/change-or-reset-your-pin-a386c519-3ab2-b873-1e9b-bb228a98b904" class="ocpArticleLink" data-bi-type="anchor">Reset your PIN when you aren't signed in to Windows</a></p> <meta itemprop="position" content="3"> </li> </ul> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EFBBDBD-button" aria-controls="ID0EFBBDBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Sign out</div></button></h2> <div class="ocpebw" id="ID0EFBBDBD-panel" aria-labelledby="ID0EFBBDBD-button" role="region"> <div class="ocpExpandoBody"> <p>Signing out of Windows is the process of closing your session and ensuring that your account is no longer active on the device. This helps maintain the security and privacy of your account, as it prevents others from accessing your personal files, applications, and settings.</p> <p>When you sign out, any open applications are closed, and unsaved work may be lost. It's always a good practice to save your work before signing out.</p> <p>To sign out of Windows, select <b class="ocpUI">Start </b><span class="icon-fluent icon-windowslogo" aria-hidden="true"></span>, select your user picture or the <b class="ocpUI">Accounts </b><span class="icon-mdl2 icon-contact" aria-hidden="true"></span> icon, and select <b class="ocpUI">Sign out</b>.</p> <p> <picture><img class="fluentImage" src="https://support.content.office.net/en-us/media/bc67e1d6-4de4-4255-bd0d-1699aae71660.png" loading="lazy" alt="Screenshot of the sign out action in the Start menu."></picture> </p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EDBBDBD-button" aria-controls="ID0EDBBDBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Lock</div></button></h2> <div class="ocpebw" id="ID0EDBBDBD-panel" aria-labelledby="ID0EDBBDBD-button" role="region"> <div class="ocpExpandoBody"> <p>Locking your Windows device allows you to quickly secure your device while keeping your applications and files open in the background. When you lock your device, anyone trying to access it must enter your password, PIN, or use biometric authentication if you have Windows Hello set up. This is useful if you need to step away from your device but don't want to close everything you're working on.</p> <p>To lock your Windows device, you can:</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Press <span class="icon-fluent icon-windowslogo" aria-hidden="true"></span> + <b class="ocpUI">L</b> keys on your keyboard</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Alternatively, select <b class="ocpUI">Start </b><span class="icon-fluent icon-windowslogo" aria-hidden="true"></span>, select the <b class="ocpUI">power </b><span class="icon-mdl2 icon-powerbutton" aria-hidden="true"></span> icon, and select<b class="ocpUI"> Lock</b></p> <meta itemprop="position" content="2"> </li> </ul> <p> <picture><img class="fluentImage" src="https://support.content.office.net/en-us/media/ff0e8a81-354d-41ed-84ac-75526eea44e4.png" loading="lazy" alt="Screenshot of the power flyout menu."></picture></p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note: </b>in earlier versions of Windows 11, the <b class="ocpUI">Lock</b>action appeared under the <b class="ocpUI">Accounts </b><span class="icon-mdl2 icon-contact" aria-hidden="true"></span> menu.</p> </div> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EBBBDBD-button" aria-controls="ID0EBBBDBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Switch user</div></button></h2> <div class="ocpebw" id="ID0EBBBDBD-panel" aria-labelledby="ID0EBBBDBD-button" role="region"> <div class="ocpExpandoBody"> <p>When you switch user accounts in Windows, you move between different user accounts on the same device without closing any applications or ending the current session. This allows multiple users to access their own accounts and workspaces quickly, without disrupting the flow of work. It’s particularly useful if a device is shared among several people.</p> <p>To switch user, select <b class="ocpUI">Start </b><span class="icon-fluent icon-windowslogo" aria-hidden="true"></span>, select your user picture or the <b class="ocpUI">Accounts </b><span class="icon-mdl2 icon-contact" aria-hidden="true"></span> icon, and select <span class="icon-fluent icon-more" aria-hidden="true"></span>. Then, select the user account you want to switch to.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note: </b>on devices managed by an organization, you have the additional <b class="ocpUI">Switch user</b> option.</p> </div> <p> <picture><img class="fluentImage" src="https://support.content.office.net/en-us/media/e4d905ab-d48f-4c6b-9c8e-d5c86c2cc706.png" loading="lazy" alt="Screenshot of the switch account action in the Start menu."></picture></p> </div> </div> </div> </div> <div id="WindowsVersion-supTabControlContent-2" class="supTabControlTabContent ocHidden"> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EHBBBBD-button" aria-controls="ID0EHBBBBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Sign in</div></button></h2> <div class="ocpebw" id="ID0EHBBBBD-panel" aria-labelledby="ID0EHBBBBD-button" role="region"> <div class="ocpExpandoBody"> <p>Signing in to Windows refers to the process of verifying your identity to gain access to your Windows device. This process helps protect your personal information and settings from unauthorized access.</p> <p>When you sign in, you may use a password, PIN, or biometric data like a fingerprint or facial recognition if you have Windows Hello set up.</p> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Power on your device. If it's already on, make sure you're at the sign-in screen.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Choose your account if prompted. If you're the only user, your account should be selected by default.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Enter your password or PIN if you have one set up. If you're using a Microsoft account, make sure you're using the password for that account.</p> <meta itemprop="position" content="3"> </li> </ol> <p>If you have Windows Hello set up, you can use facial recognition, fingerprint, or a PIN instead of your password for a quicker and more secure sign-in.</p> <p>Once you've entered your credentials, press Enter or click the sign-in arrow to access your Windows desktop.</p> <p>If you're having trouble signing in, you can reset your password or PIN from the sign-in screen. Look for the <b class="ocpUI">I forgot my password</b> or <b class="ocpUI">I forgot my PIN</b> links to start the reset process.</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>For problems with Windows Hello, see <a href="/en-au/windows/windows-hello-common-issues-and-troubleshooting-tips-bf68539e-e95e-48b6-a6cb-455649db3887" class="ocpArticleLink" data-bi-type="anchor">Troubleshoot problems with Windows Hello</a></p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>For a local account, follow the instructions in <a href="/en-au/windows/reset-your-windows-local-account-password-86912508-e584-37cc-86eb-6e9b0542b5ba" class="ocpArticleLink" data-bi-type="anchor">Reset your Windows local account password</a></p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>For help with your PIN, see <a href="/en-au/windows/change-or-reset-your-pin-a386c519-3ab2-b873-1e9b-bb228a98b904" class="ocpArticleLink" data-bi-type="anchor">Reset your PIN when you aren't signed in to Windows</a></p> <meta itemprop="position" content="3"> </li> </ul> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EFBBBBD-button" aria-controls="ID0EFBBBBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Sign out</div></button></h2> <div class="ocpebw" id="ID0EFBBBBD-panel" aria-labelledby="ID0EFBBBBD-button" role="region"> <div class="ocpExpandoBody"> <p>Signing out of Windows is the process of closing your session and ensuring that your account is no longer active on the device. This helps maintain the security and privacy of your account, as it prevents others from accessing your personal files, applications, and settings.</p> <p>When you sign out, any open applications are closed, and unsaved work may be lost. It's always a good practice to save your work before signing out.</p> <p>To sign out of Windows, select <b class="ocpUI">Start </b><span class="icon-fluent icon-windowslogo" aria-hidden="true"></span>, select your user picture or the <b class="ocpUI">Accounts </b><span class="icon-mdl2 icon-contact" aria-hidden="true"></span> icon, and select<b class="ocpUI"> Sign out</b>.</p> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EDBBBBD-button" aria-controls="ID0EDBBBBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Lock</div></button></h2> <div class="ocpebw" id="ID0EDBBBBD-panel" aria-labelledby="ID0EDBBBBD-button" role="region"> <div class="ocpExpandoBody"> <p>Locking your Windows device allows you to quickly secure your device while keeping your applications and files open in the background. When you lock your device, anyone trying to access it must enter your password, PIN, or use biometric authentication if you have Windows Hello set up. This is useful if you need to step away from your device but don't want to close everything you're working on.</p> <p>To lock your Windows device, you can:</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Press <span class="icon-fluent icon-windowslogo" aria-hidden="true"></span> + <b class="ocpUI">L</b> keys on your keyboard</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Alternatively, select <b class="ocpUI">Start </b><span class="icon-fluent icon-windowslogo" aria-hidden="true"></span>, select your user picture or the <b class="ocpUI">Accounts </b><span class="icon-mdl2 icon-contact" aria-hidden="true"></span> icon, and select<b class="ocpUI"> Lock</b></p> <meta itemprop="position" content="2"> </li> </ul> </div> </div> </div> <div class="ocpSection"> <h2 class="ocpExpandoHead"><button ms.interactiontype="11" aria-expanded="false" class="expandoButtonLink" type="button" id="ID0EBBBBBD-button" aria-controls="ID0EBBBBBD-panel"><div class="ocpExpandoHeadChevronContainer" aria-hidden="true"><i class="ms-Icon--expandoCollapsed ocpExpander" role="none"></i></div> <div class="ocpExpandoHeadTitleContainer" role="none">Switch user</div></button></h2> <div class="ocpebw" id="ID0EBBBBBD-panel" aria-labelledby="ID0EBBBBBD-button" role="region"> <div class="ocpExpandoBody"> <p>Switching accounts in Windows allows you to move between different user accounts on the same device without signing out completely. This can be useful if multiple people use the same device, or if you have separate accounts for work and personal use.</p> <p>To switch user, you can:</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select <b class="ocpUI">Start </b><span class="icon-fluent icon-windowslogo" aria-hidden="true"></span>, and select the account name icon (or picture) of the user account you want to switch to. This will take you to the sign-in screen for the selected account, where you can enter the credentials for that account to access it</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select <b class="ocpUI">Start </b><span class="icon-fluent icon-windowslogo" aria-hidden="true"></span>, select your user picture or the <b class="ocpUI">Accounts </b><span class="icon-mdl2 icon-contact" aria-hidden="true"></span> icon, and select<b class="ocpUI"> Switch user</b>. This will take you to the sign-in screen, where you can select <b class="ocpUI">Other user</b> and enter the credentials for another user account. 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