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How to buy, rent, and subscribe to On Demand videos – Vimeo Help Center

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19.3623507,18.015211 L19.0671642,17.7454904 L19.0671642,21.0465753 L22.5932836,21.0465753 C24.540709,21.0465753 26.119403,19.6040767 26.119403,17.8246575 C26.119403,16.4622466 25.1915299,15.3041973 23.8838433,14.8328767" id="Upload-icon"></path> </g> </g> </g> </g> </svg> <span class="t">Upload</span> </a> </nav> </div> </header> <main role="main"> <div class="container-divider"></div> <div class="container"> <nav class="sub-nav"> <ol class="breadcrumbs"> <li title="Vimeo Help Center"> <a href="/web/20211130105300/https://vimeo.zendesk.com/hc/en-us">Vimeo Help Center</a> </li> <li title="Purchasing Videos"> <a href="/web/20211130105300/https://vimeo.zendesk.com/hc/en-us/categories/202594627-Purchasing-Videos">Purchasing Videos</a> </li> <li title="Vimeo On Demand"> <a href="/web/20211130105300/https://vimeo.zendesk.com/hc/en-us/sections/207285927-Vimeo-On-Demand">Vimeo On Demand</a> </li> </ol> <form role="search" class="search" data-search="" action="/web/20211130105300/https://vimeo.zendesk.com/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓"/><input type="search" name="query" id="query" placeholder="Search" aria-label="Search"/></form> </nav> <div class="article-container" id="article-container"> <section class="article-sidebar"> <section class="section-articles collapsible-sidebar"> <h3 class="collapsible-sidebar-title sidenav-title">Articles in this section</h3> <ul> <li> <a href="/web/20211130105300/https://vimeo.zendesk.com/hc/en-us/articles/4413352917517-Purchased-VODs-FAQ" class="sidenav-item ">Purchased VODs FAQ</a> </li> <li> <a href="/web/20211130105300/https://vimeo.zendesk.com/hc/en-us/articles/235694348-How-to-buy-rent-and-subscribe-to-On-Demand-videos" class="sidenav-item current-article">How to buy, rent, and subscribe to On Demand videos</a> </li> <li> <a href="/web/20211130105300/https://vimeo.zendesk.com/hc/en-us/articles/235780427-Purchasing-On-Demand-videos-with-promo-codes" class="sidenav-item ">Purchasing On Demand videos with promo codes</a> </li> <li> <a href="/web/20211130105300/https://vimeo.zendesk.com/hc/en-us/articles/235781107-Pre-ordering-On-Demand-titles" class="sidenav-item ">Pre-ordering On Demand titles</a> </li> <li> <a href="/web/20211130105300/https://vimeo.zendesk.com/hc/en-us/articles/235696528-Watching-your-On-Demand-videos" class="sidenav-item ">Watching your On Demand videos</a> </li> <li> <a href="/web/20211130105300/https://vimeo.zendesk.com/hc/en-us/articles/235696808-DRM-and-other-restrictions-for-On-Demand-titles" class="sidenav-item ">DRM and other restrictions for On Demand titles</a> </li> <li> <a href="/web/20211130105300/https://vimeo.zendesk.com/hc/en-us/articles/235764147-Language-options-for-On-Demand-titles" class="sidenav-item ">Language options for On Demand titles</a> </li> <li> <a href="/web/20211130105300/https://vimeo.zendesk.com/hc/en-us/articles/235697228-Downloading-captions-or-subtitles-for-On-Demand-titles" class="sidenav-item ">Downloading captions or subtitles for On Demand titles</a> </li> </ul> </section> </section> <article class="article"> <header class="article-header"> <h1 title="How to buy, rent, and subscribe to On Demand videos" class="article-title"> How to buy, rent, and subscribe to On Demand videos </h1> </header> <section class="article-info"> <div class="article-content"> <div class="article-body"><p><span style="font-weight: 400;">You can easily </span><a href="https://web.archive.org/web/20211130105300/https://vimeo.com/ondemand/discover"><span style="font-weight: 400;">discover great collections</span></a><span style="font-weight: 400;"> or </span><a href="https://web.archive.org/web/20211130105300/https://vimeo.com/ondemand/browse"><span style="font-weight: 400;">browse through different categories</span></a><span style="font-weight: 400;"> to find films, series, and videos available through Vimeo On Demand (VOD).</span></p> <p><span style="font-weight: 400;">Click on any title to read a full description, watch a trailer, and purchase.</span></p> <p><span style="font-weight: 400;">​You can watch your purchased video right away, or anytime within the specified viewing period. Simply log in to Vimeo at </span><a href="https://web.archive.org/web/20211130105300/https://vimeo.com/ondemand"><span style="font-weight: 400;">vimeo.com/ondemand</span></a><span style="font-weight: 400;"> and click "</span><span style="font-weight: 400;"><a href="https://web.archive.org/web/20211130105300/https://vimeo.com/ondemand/purchases">Purchases</a>"</span><span style="font-weight: 400;"> in the top navigation bar to find your active rentals, subscriptions, and purchases.</span></p> <p><strong><span class="wysiwyg-font-size-large">Rent, buy, subscribe</span></strong></p> <p><span style="font-weight: 400;">Once you’ve picked your Vimeo On Demand video, you can make three kinds of purchases:</span></p> <ul> <li class=""><strong class="">Rent:</strong><span class="">&nbsp;When you rent a VOD, you will be able to stream all the videos attached or added to it anytime during the specified rental period, including bonus content. If you select the option "Rent All," you get access to all of the current videos as well as any that are added to the Vimeo on Demand page during the specified rental period.</span></li> <li class=""><strong class="">Buy:&nbsp;</strong><span class="">When you buy a VOD, you will be able to stream its videos for as long as they remain on Vimeo. If the seller allows, you will also be able to download the videos to your computer and devices, DRM-free. If you select the option “Buy All,” you get access to any videos added to the VOD page for as long as it remains online, including bonus features.</span></li> <li class=""><strong class="">Subscribe:</strong><span class="">&nbsp;When you subscribe to a series, you have unlimited streaming access to all current videos on that series page, as well as any future videos that get added (including bonus content), as long as you maintain an active subscription for a recurring monthly fee.</span></li> </ul> <p><strong><span style="font-weight: 400;">If you rent a title and like it so much that you want to buy it, that’s great! Just </span><a href="https://web.archive.org/web/20211130105300/https://vimeo.com/help/contact"><span style="font-weight: 400;">contact us</span></a><span style="font-weight: 400;"> and we'll be happy to help you get that taken care of.</span></strong></p> <p>If you need to cancel a recurring VOD subscription, log in to your Vimeo account, then go to your <a href="https://web.archive.org/web/20211130105300/https://vimeo.com/settings/billing/purchases" target="_blank" rel="noopener">Billing Settings</a> and choose the Purchases tab. <span style="font-weight: 400;">From there, find the title you’d like to unsubscribe from, and click the Unsubscribe link below the renewal date.</span></p> <h3><span class="wysiwyg-font-size-large"><strong>Purchasing outside of the U.S.</strong></span></h3> <p><span style="font-weight: 400;">You can pay in another currency if the Seller has chosen to accept it.</span></p> <p><span style="font-weight: 400;">Vimeo currently supports the following currencies:</span></p> <p class="wysiwyg-indent1">U.S. Dollar (USD)<br/>Euro (EUR)<br/>Australian Dollar (AUD)<br/>Canadian Dollar (CAD)<br/>British Pounds Sterling (GBP)<br/>Danish Krone (DKK)<br/>Japanese Yen (JPY)<br/>Norwegian Krone (NOK)<br/>Polish Zloty (PLN)<br/>South Korean Won (KRW)<br/>Swedish Krona (SEK)<br/>Swiss Franc (CHF)</p> <p><span style="font-weight: 400;">We'll continue to add more options in the future.</span></p> <h3><span class="wysiwyg-font-size-large"><strong>Troubleshooting purchases</strong></span></h3> <p><span style="font-weight: 400;">If you aren’t able to access a title you bought, a few things may have happened with your purchase:</span></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Did you choose to “Rent” the title? If so, please check the title’s rental period on its Vimeo On Demand page in case your rental period has ended.&nbsp;&nbsp;</span> <ul> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Vimeo is unable to extend rental periods, however you may contact the seller directly to request an extension. To do this, log in to your Vimeo account and then visit the VOD page. Scroll down and find the Message button to reach the creator. Please note that you must be following at least one person on Vimeo in order to message another user.</span></li> </ul> </li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Is it possible that you purchased the film under a different Vimeo account? In order to access your purchase, you must be logged in to the same Vimeo account you used to purchase the title originally. If you need help accessing the account you used to make your purchase,</span><a href="https://web.archive.org/web/20211130105300/https://vimeo.com/help/contact"> <span style="font-weight: 400;">let us know</span></a><span style="font-weight: 400;"> and we can help out.</span> <ul> <li style="font-weight: 400;" aria-level="2"><span style="font-weight: 400;">If you purchased the video on the wrong account and would like to transfer it, you will need to re-purchase the title on your primary account. Please</span><a href="https://web.archive.org/web/20211130105300/https://vimeo.com/help/contact"> <span style="font-weight: 400;">contact us</span></a><span style="font-weight: 400;"> to get the first charge refunded.</span></li> </ul> </li> <li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">The charge may be pending. 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