CINXE.COM
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class="nist-block"> <section class="nist-page__content usa-section clearfix"> <a id="main-content" tabindex="-1"></a> <div> <div class="nist-section-header nist-section-header--topic nist-section-header--hero"> <div class="nist-section-header__hero-img"> <div class="nist-block nist-block--no-margin"> <div class="entity-reference"> <img loading="lazy" src="/web/20240529174150im_/https://www.nist.gov/sites/default/files/images/2021/05/07/Baldridge_Medals_Header_1200x248.png" width="1200" height="248" alt="Baldrige medal on repeat" typeof="foaf:Image"/> </div> </div> </div> <div class="nist-section-header__main grid-container"> <div class="grid-row"> <div class="nist-section-header__title"> <h1 class="nist-page__title">Performance excellence</h1> </div> </div> </div> </div> </div> <div class="grid-container"> <div class="nist-page__region nist-page__region--topic-description padding-top-4 margin-top-1"> <div class="nist-region-heading"> <h2>Overview</h2> </div> <div class="grid-row"> <div class="tablet:grid-col-8 padding-right-5 margin-bottom-4"> <div class="text-with-summary"> <p>The Baldrige Program oversees the nation's only Presidential award for performance excellence while offering a wide array of award-winning products and services, including the world-renowned Baldrige Excellence Framework. We invite you to learn about the Baldrige community dedicated to helping organizations improve.</p> </div> </div> <div class="tablet:grid-col-4"> <div class="nist-block nist-block--no-margin"> <h2 class="nist-block__title">Featured Content</h2> <div class="nist-field nist-field--label-hidden nist-field--link-list link font-sans-sm"> <div class="nist-field__items"> <div class="nist-field__item"><a href="/web/20240529174150/https://www.nist.gov/baldrige/baldrige-award">Malcolm Baldrige National Quality Award</a></div> <div class="nist-field__item"><a href="/web/20240529174150/https://www.nist.gov/blogs/blogrige">Blogrige blog</a></div> </div> </div> </div> </div> </div> </div> </div> <div class="bg-base-lightest padding-y-5 margin-y-4"> <div class="nist-page__region nist-page__region--topic-list grid-container"> <div class="views-element-container nist-block margin-bottom-0"> <div><div class="js-view-dom-id-7b09ae2415afc7b4b407884d2cd3fa32876201069bdbf8873ed91f072bda721f"> <div class="nist-block margin-bottom-0"> <div class="nist-region-heading"> <h2>Performance excellence Topics</h2> </div> <ul class="add-list-reset link-list"> <div class="grid-row"> <div class="tablet:grid-col-6"> <li class="font-sans-md padding-bottom-205"><div class="views-field views-field-field-shared-section"><div class="field-content nist-icon nist-icon--before nist-icon--arrow-right2"><a href="/web/20240529174150/https://www.nist.gov/assessment-tools-services" hreflang="en">Assessment tools & services</a></div></div></li> </div> <div class="tablet:grid-col-6"> <li class="font-sans-md padding-bottom-205"><div class="views-field views-field-field-shared-section"><div class="field-content nist-icon nist-icon--before nist-icon--arrow-right2"><a href="/web/20240529174150/https://www.nist.gov/baldrige-award" hreflang="en">Baldrige award</a></div></div></li> </div> <div class="tablet:grid-col-6"> <li class="font-sans-md padding-bottom-205"><div class="views-field views-field-field-shared-section"><div class="field-content nist-icon nist-icon--before nist-icon--arrow-right2"><a href="/web/20240529174150/https://www.nist.gov/baldrige-examiners" hreflang="en">Baldrige examiners</a></div></div></li> </div> <div class="tablet:grid-col-6"> <li class="font-sans-md padding-bottom-205"><div class="views-field views-field-field-shared-section"><div class="field-content nist-icon nist-icon--before nist-icon--arrow-right2"><a href="/web/20240529174150/https://www.nist.gov/baldrige-framework-criteria" hreflang="en">Baldrige Framework & Criteria</a></div></div></li> </div> <div class="tablet:grid-col-6"> <li class="font-sans-md padding-bottom-205"><div class="views-field views-field-field-shared-section"><div class="field-content nist-icon nist-icon--before nist-icon--arrow-right2"><a href="/web/20240529174150/https://www.nist.gov/best-practices" hreflang="en">Best practices</a></div></div></li> </div> <div class="tablet:grid-col-6"> <li class="font-sans-md padding-bottom-205"><div class="views-field views-field-field-shared-section"><div class="field-content nist-icon nist-icon--before nist-icon--arrow-right2"><a href="/web/20240529174150/https://www.nist.gov/leadership-development" hreflang="en">Leadership development</a></div></div></li> </div> </div> </ul> </div> </div> </div> </div> </div> </div> <div class="nist-page__region nist-page__region--main"> <div class="nist-block"> <div class="grid-container margin-y-4"> <div class="nist-region-heading"> <h2>News</h2> </div> <div class="margin-bottom-5"> <div class="entity-reference"> <div class="nist-card nist-card--horizontal nist-card--horizontal-full"> <div class="nist-card__inner"> <div class="nist-card__image"> <a href="/web/20240529174150/https://www.nist.gov/blogs/blogrige/mesa-most-excellent-quest-continues"> <div class="entity-reference"> <img loading="lazy" src="/web/20240529174150im_/https://www.nist.gov/sites/default/files/styles/600w_x_360h/public/images/2021/01/08/mesa-2020-blog.jpg.webp?itok=c_EqejSH" width="600" height="360" alt="MESA 2020 Baldrige Award Recipient in Small Business employee working steel pipelines to prevent corrosion." typeof="foaf:Image"/> </div> </a> </div> <div class="nist-card__title"> <h3><span>MESA: A Most Excellent Quest Continues</span> </h3> </div> <div class="nist-card__content"> <div class="text-with-summary"> Inscribed on the Baldrige Award medallion are the words “The Quest for Excellence.” Besides being the name of the Baldrige national conference that highlights winning organizations, those words have real meaning. Organizations that use the Baldrige Excellence Framework and its Criteria—whether for self-assessment or to apply for an award at state/local or national levels—are on true quests </div> </div> <div class="nist-card__links"> <div class="nist-card__button"> <a href="/web/20240529174150/https://www.nist.gov/blogs/blogrige/mesa-most-excellent-quest-continues" class="usa-button ">Read more</a> </div> </div> </div> </div> </div> </div> <div class="paragraph paragraph--type--dynamic-news-list-topic paragraph--view-mode--default"> <div class="views-element-container"><div class="js-view-dom-id-9999345308647add26be77bc3a479954a4d430963f665859ad067672d6549e65"> <div class="grid-row grid-gap-2"> <div class="nist-card tablet:grid-col-4 nist-card--topic "> <div class="nist-card__inner"> <div class="nist-card__image"> <a href="/web/20240529174150/https://www.nist.gov/news-events/news/2024/02/nist-launches-renewed-baldrige-award-program-focus-resilience-and-long-term"> <div class="entity-reference"> <img loading="lazy" src="/web/20240529174150im_/https://www.nist.gov/sites/default/files/styles/800w_x_400h/public/images/2017/11/06/baldrige_medallion.jpg.webp?itok=OuhFv8cr" width="800" height="400" alt="Baldrige Award medallion" typeof="foaf:Image"/> </div> </a> </div> <div class="nist-card__title padding-y-5"> <h3><span property="schema:name">NIST Launches Renewed Baldrige Award Program to Focus on Resilience and Long-Term Success</span> </h3> </div> <div class="nist-card__links"> <div class="nist-card__button"> <a href="/web/20240529174150/https://www.nist.gov/news-events/news/2024/02/nist-launches-renewed-baldrige-award-program-focus-resilience-and-long-term" class="usa-button ">Read more</a> </div> </div> </div> </div> <div class="nist-card tablet:grid-col-4 nist-card--topic "> <div class="nist-card__inner"> <div class="nist-card__image"> <a href="/web/20240529174150/https://www.nist.gov/news-events/news/2024/02/seeking-input-2025-2026-baldrige-excellence-framework"> <div class="entity-reference"> <img loading="lazy" src="/web/20240529174150im_/https://www.nist.gov/sites/default/files/styles/800w_x_400h/public/images/2024/02/08/2025-2026-Seeking-Framework-Input.jpg.webp?itok=xn7CKaYo" width="800" height="400" alt="Seeking input for the 2025-2025 Baldrige Excellence Framework." typeof="foaf:Image"/> </div> </a> </div> <div class="nist-card__title padding-y-5"> <h3><span property="schema:name">Seeking Input on the 2025-2026 Baldrige Excellence Framework</span> </h3> </div> <div class="nist-card__links"> <div class="nist-card__button"> <a href="/web/20240529174150/https://www.nist.gov/news-events/news/2024/02/seeking-input-2025-2026-baldrige-excellence-framework" class="usa-button ">Read more</a> </div> </div> </div> </div> <div class="nist-card tablet:grid-col-4 nist-card--topic "> <div class="nist-card__inner"> <div class="nist-card__image"> <a href="/web/20240529174150/https://www.nist.gov/news-events/news/2023/04/executives-embark-year-long-fellowship-baldrige-framework-foundation"> <div class="entity-reference"> <img loading="lazy" src="/web/20240529174150im_/https://www.nist.gov/sites/default/files/styles/800w_x_400h/public/images/2019/01/28/baldrige-fellows-executive.jpg.webp?itok=hwrwskia" width="800" height="400" alt="Baldrige Executive Fellows Program" typeof="foaf:Image"/> </div> </a> </div> <div class="nist-card__title padding-y-5"> <h3><span property="schema:name">Executives Embark on Year-Long Fellowship, with Baldrige Framework as Foundation</span> </h3> </div> <div class="nist-card__links"> <div class="nist-card__button"> <a href="/web/20240529174150/https://www.nist.gov/news-events/news/2023/04/executives-embark-year-long-fellowship-baldrige-framework-foundation" class="usa-button ">Read more</a> </div> </div> </div> </div> </div> <footer> <div class="link-list"><a href="/web/20240529174150/https://www.nist.gov/news-events/news-updates/topic/249426">View All News and Updates</a></div> </footer> </div> </div> </div> </div> <div class="grid-container margin-y-4"> <div class="paragraph paragraph--type--dynamic-content-list-topic paragraph--view-mode--default"> <div class="nist-region-heading"> <h2> <div class="string">Blogrige</div> </h2> </div> <div class="nist-block "> <div class="viewsreference"><div class="views-element-container"><div class="js-view-dom-id-a34f7bb82fd47675a4f532cd284975294d1645bc2432c5c4be31161c88d02d39"> <div> <article about="/blogs/blogrige/communities-and-organizations-resilience-connection" class="nist-teaser"> <div class="nist-teaser__image"> <div class="entity-reference"> <a href="/web/20240529174150/https://www.nist.gov/blogs/blogrige/communities-and-organizations-resilience-connection" hreflang="en"><img loading="lazy" src="/web/20240529174150im_/https://www.nist.gov/sites/default/files/styles/thumbnail/public/images/2024/05/20/NIST-Community-Resilience-Playbook.jpg?itok=o2PD4Iyn" width="100" height="63" alt="Community Resilience Planning Guide Playbook image." typeof="foaf:Image"/> </a> </div> </div> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20240529174150/https://www.nist.gov/blogs/blogrige/communities-and-organizations-resilience-connection"><span>Communities and Organizations: The Resilience Connection</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2024-05-28T12:00:00Z">May 28, 2024</time> </div> </div> </header> <div class="nist-teaser__content"> <div class="text-with-summary"> This year’s Baldrige 35th Quest for Excellence ® Conference featured many presentations on ways to help your organization become more resilient, sustainable </div> </div> </div> </article> </div> <div> <article about="/blogs/blogrige/baldrige-program-says-good-bye-jackie-deschamps" class="nist-teaser"> <div class="nist-teaser__image"> <div class="entity-reference"> <a href="/web/20240529174150/https://www.nist.gov/blogs/blogrige/baldrige-program-says-good-bye-jackie-deschamps" hreflang="en"><img loading="lazy" src="/web/20240529174150im_/https://www.nist.gov/sites/default/files/styles/thumbnail/public/images/2024/05/09/Jackie-DesChamps-Retirement-Blog.png?itok=8LGoG86u" width="100" height="63" alt="Happy Retirement, Jackie! Enjoy Your Next Adventure." typeof="foaf:Image"/> </a> </div> </div> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20240529174150/https://www.nist.gov/blogs/blogrige/baldrige-program-says-good-bye-jackie-deschamps"><span>The Baldrige Program Says Good-Bye to Jackie DesChamps</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2024-05-14T12:00:00Z">May 14, 2024</time> </div> </div> </header> <div class="nist-teaser__content"> <div class="text-with-summary"> Jacqueline (“Jackie”) DesChamps—head of support services for the Baldrige Program for more than two decades—knows how to run a process well. She is proactive </div> </div> </div> </article> </div> <div> <article about="/blogs/blogrige/whats-happening-now-communities-excellence-2026" class="nist-teaser"> <div class="nist-teaser__image"> <div class="entity-reference"> <a href="/web/20240529174150/https://www.nist.gov/blogs/blogrige/whats-happening-now-communities-excellence-2026" hreflang="en"><img loading="lazy" src="/web/20240529174150im_/https://www.nist.gov/sites/default/files/styles/thumbnail/public/images/2021/04/05/2021-quest-coe2026-blog.jpg?itok=1aoOTKtW" width="100" height="56" alt="Collage of photos depicting groups of people posing together at various COE 2026 events." typeof="foaf:Image"/> </a> </div> </div> <div class="nist-teaser__content-wrapper"> <header> <h3 class="nist-teaser__title"><a href="/web/20240529174150/https://www.nist.gov/blogs/blogrige/whats-happening-now-communities-excellence-2026"><span>What's Happening Now with Communities of Excellence 2026?</span> </a></h3> <div class="nist-teaser__date"> <div class="daterange"><time datetime="2024-04-30T12:00:00Z">April 30, 2024</time> </div> </div> </header> <div class="nist-teaser__content"> <div class="text-with-summary"> It started with a big idea—about improving the quality of life in the United States. Cross-sector collaboration was a central part of it. Essentially, the </div> </div> </div> </article> </div> <div> <article about="/blogs/blogrige/senior-leadership-succession-planning-who-cares" class="nist-teaser"> <div class="nist-teaser__image"> <div class="entity-reference"> <a href="/web/20240529174150/https://www.nist.gov/blogs/blogrige/senior-leadership-succession-planning-who-cares" hreflang="en"><img loading="lazy" src="/web/20240529174150im_/https://www.nist.gov/sites/default/files/styles/thumbnail/public/images/2019/08/14/insights-on-the-road-to-performance-excellence.jpg?itok=7PXFGXDb" width="100" height="63" alt="Insights on the road to performance excellence by Dr. Harry Hertz, Director Emeritus Baldrige Performance Excellence Program. 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