CINXE.COM
EUSPA quality policy | EU Agency for the Space Programme
<!DOCTYPE html> <html lang="en" dir="ltr" prefix="og: https://ogp.me/ns#"> <head> <meta charset="utf-8" /> <meta name="description" content="The聽EUSPA聽Quality Policy defines the long-term quality strategy of the Agency that is aligned with its purpose, mission, and strategic direction as expressed through the Agency Mission Statement.聽" /> <meta name="abstract" content="Linking space to user needs" /> <meta name="keywords" content="European GNSS Agency, EUSPA, EUSPA Prague,GSA, GSA Prague, Galileo constellation, Galileo satellites, EGNOS GNSS, European GNSS, EGNSS, SBAS, PRS, EGNOS" /> <link rel="canonical" href="https://www.euspa.europa.eu/about/corporate-documents/euspa-quality-policy" /> <meta name="robots" content="index, follow" /> <meta name="generator" content="Drupal 10 (http://drupal.org)" /> <meta property="og:site_name" content="EU Agency for the Space Programme" /> <meta property="og:type" content="Website" /> <meta property="og:url" content="https://www.euspa.europa.eu/about/corporate-documents/euspa-quality-policy" /> <meta property="og:title" content="EUSPA quality policy" /> <meta property="og:description" content="The聽EUSPA聽Quality Policy defines the long-term quality strategy of the Agency that is aligned with its purpose, mission, and strategic direction as expressed through the Agency Mission Statement.聽" /> <meta property="og:updated_time" content="2024-04-16T15:51:17+02:00" /> <meta name="Generator" content="Drupal 10 (https://www.drupal.org)" /> <meta name="MobileOptimized" content="width" /> <meta name="HandheldFriendly" content="true" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <style>div#sliding-popup, div#sliding-popup .eu-cookie-withdraw-banner, .eu-cookie-withdraw-tab {background: #0779bf} div#sliding-popup.eu-cookie-withdraw-wrapper { background: transparent; } #sliding-popup h1, #sliding-popup h2, #sliding-popup h3, #sliding-popup p, #sliding-popup label, #sliding-popup div, .eu-cookie-compliance-more-button, .eu-cookie-compliance-secondary-button, .eu-cookie-withdraw-tab { color: #ffffff;} .eu-cookie-withdraw-tab { border-color: #ffffff;}</style> <link rel="icon" href="/themes/custom/euspa/favicon.ico" type="image/vnd.microsoft.icon" /> <script src="/sites/default/files/eu_cookie_compliance/eu_cookie_compliance.script.js?sml22s" defer></script> <title>EUSPA quality policy | EU Agency for the Space Programme</title> <link rel="stylesheet" media="all" href="/sites/default/files/css/css_SW-xyFrtJLD-UlII7BIhIWfkbp-awr47i5lJ-uoxGfk.css?delta=0&language=en&theme=euspa&include=eJxtjWsKAjEMhC9UtkcKsZvVbB8pTYqrpzfiCv4QApPMkG9QlQy47ZRMRkyqy_3GRm71-Q5gEzEaLqNCuGDKYOLT488OnKQFfahRdV8p0NSOsZIqXklDkkGxOQILPz09rHDLcR2zY1nO058giWQml9oLY0sU_5mw0oaz2Id7UnDH49uL3F4L2lX8" /> <link rel="stylesheet" media="all" href="/sites/default/files/css/css_KIHElXBQA2u8rq3ukJmAWDDfj2Yb6mmGuRU61Afan14.css?delta=1&language=en&theme=euspa&include=eJxtjWsKAjEMhC9UtkcKsZvVbB8pTYqrpzfiCv4QApPMkG9QlQy47ZRMRkyqy_3GRm71-Q5gEzEaLqNCuGDKYOLT488OnKQFfahRdV8p0NSOsZIqXklDkkGxOQILPz09rHDLcR2zY1nO058giWQml9oLY0sU_5mw0oaz2Id7UnDH49uL3F4L2lX8" /> <link rel="stylesheet" media="all" href="/sites/default/files/css/css_k-LiULkPwLGjNiuRES_evasCJA7Ift2aMhLYlIeFO3Y.css?delta=2&language=en&theme=euspa&include=eJxtjWsKAjEMhC9UtkcKsZvVbB8pTYqrpzfiCv4QApPMkG9QlQy47ZRMRkyqy_3GRm71-Q5gEzEaLqNCuGDKYOLT488OnKQFfahRdV8p0NSOsZIqXklDkkGxOQILPz09rHDLcR2zY1nO058giWQml9oLY0sU_5mw0oaz2Id7UnDH49uL3F4L2lX8" /> <script type="application/json" data-drupal-selector="drupal-settings-json">{"path":{"baseUrl":"\/","pathPrefix":"","currentPath":"node\/20","currentPathIsAdmin":false,"isFront":false,"currentLanguage":"en"},"pluralDelimiter":"\u0003","suppressDeprecationErrors":true,"gtm":{"tagId":null,"settings":{"data_layer":"dataLayer","include_classes":false,"allowlist_classes":"","blocklist_classes":"","include_environment":false,"environment_id":"","environment_token":""},"tagIds":["GTM-P6B359P"]},"gtag":{"tagId":"G-WR5J9KCX35","consentMode":false,"otherIds":[],"events":[],"additionalConfigInfo":[]},"ajaxPageState":{"libraries":"eJx1jwEKwzAIRS8UmiOJS22WNokhGtrt9HPQwTY2EP3vfxREEVJIdaWg3H0QmfZrUjKrjWcAC7NSt9ELuAuGDZStmn_TkALXv-EqLnAnX-0E5nQnRwMC85bIRmk5YQ3kf5kw04Ijq21IQ18w1ZckEYwkJ-50UeZseGhOdfNzHw3zdKKLzDETKEYfrX3zhCsen2ZxchOlYq8IPQCh5nPg","theme":"euspa","theme_token":null},"ajaxTrustedUrl":[],"back_to_top":{"back_to_top_button_trigger":100,"back_to_top_prevent_on_mobile":true,"back_to_top_prevent_in_admin":false,"back_to_top_button_type":"image","back_to_top_button_text":"Back to top"},"data":{"extlink":{"extTarget":true,"extTargetAppendNewWindowLabel":"(opens in a new window)","extTargetNoOverride":false,"extNofollow":false,"extNoreferrer":true,"extFollowNoOverride":false,"extClass":"ext","extLabel":"(link is external)","extImgClass":false,"extSubdomains":true,"extExclude":"","extInclude":"","extCssExclude":".footer-social, .teaser-main-content, .region-sidebar-left, .menu, .button, .button--primary, .more, .hide-ext-links","extCssInclude":"","extCssExplicit":"","extAlert":false,"extAlertText":"This link will take you to an external web site. We are not responsible for their content.","extHideIcons":false,"mailtoClass":"mailto","telClass":"","mailtoLabel":"(link sends email)","telLabel":"(link is a phone number)","extUseFontAwesome":false,"extIconPlacement":"append","extFaLinkClasses":"fa fa-external-link","extFaMailtoClasses":"fa fa-envelope-o","extAdditionalLinkClasses":"","extAdditionalMailtoClasses":"","extAdditionalTelClasses":"","extFaTelClasses":"fa fa-phone","whitelistedDomains":[],"extExcludeNoreferrer":""}},"eu_cookie_compliance":{"cookie_policy_version":"1.0.0","popup_enabled":true,"popup_agreed_enabled":false,"popup_hide_agreed":false,"popup_clicking_confirmation":false,"popup_scrolling_confirmation":false,"popup_html_info":"\u003Cdiv aria-labelledby=\u0022popup-text\u0022 class=\u0022eu-cookie-compliance-banner eu-cookie-compliance-banner-info eu-cookie-compliance-banner--opt-in\u0022\u003E\n \u003Cdiv class=\u0022popup-content info eu-cookie-compliance-content\u0022\u003E\n \u003Cdiv id=\u0022popup-text\u0022 class=\u0022eu-cookie-compliance-message\u0022 role=\u0022document\u0022\u003E\n \u003Ch2\u003EWe use cookies on this site to enhance your user experience\u003C\/h2\u003E\n\u003Cp\u003EBy clicking the Accept button, you agree to us doing so.\u003C\/p\u003E\n\n \u003Cbutton type=\u0022button\u0022 class=\u0022find-more-button eu-cookie-compliance-more-button\u0022\u003EMore info\u003C\/button\u003E\n \u003C\/div\u003E\n\n \n \u003Cdiv id=\u0022popup-buttons\u0022 class=\u0022eu-cookie-compliance-buttons\u0022\u003E\n \u003Cbutton type=\u0022button\u0022 class=\u0022agree-button eu-cookie-compliance-secondary-button button button--small\u0022\u003EAccept\u003C\/button\u003E\n \u003Cbutton type=\u0022button\u0022 class=\u0022decline-button eu-cookie-compliance-default-button button button--small button--primary\u0022\u003ENo, thanks\u003C\/button\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E","use_mobile_message":false,"mobile_popup_html_info":"\u003Cdiv aria-labelledby=\u0022popup-text\u0022 class=\u0022eu-cookie-compliance-banner eu-cookie-compliance-banner-info eu-cookie-compliance-banner--opt-in\u0022\u003E\n \u003Cdiv class=\u0022popup-content info eu-cookie-compliance-content\u0022\u003E\n \u003Cdiv id=\u0022popup-text\u0022 class=\u0022eu-cookie-compliance-message\u0022 role=\u0022document\u0022\u003E\n \n \u003Cbutton type=\u0022button\u0022 class=\u0022find-more-button eu-cookie-compliance-more-button\u0022\u003EMore info\u003C\/button\u003E\n \u003C\/div\u003E\n\n \n \u003Cdiv id=\u0022popup-buttons\u0022 class=\u0022eu-cookie-compliance-buttons\u0022\u003E\n \u003Cbutton type=\u0022button\u0022 class=\u0022agree-button eu-cookie-compliance-secondary-button button button--small\u0022\u003EAccept\u003C\/button\u003E\n \u003Cbutton type=\u0022button\u0022 class=\u0022decline-button eu-cookie-compliance-default-button button button--small button--primary\u0022\u003ENo, thanks\u003C\/button\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E","mobile_breakpoint":768,"popup_html_agreed":false,"popup_use_bare_css":false,"popup_height":"auto","popup_width":"100%","popup_delay":1000,"popup_link":"\/cookies","popup_link_new_window":false,"popup_position":false,"fixed_top_position":true,"popup_language":"en","store_consent":false,"better_support_for_screen_readers":false,"cookie_name":"","reload_page":false,"domain":"","domain_all_sites":false,"popup_eu_only":false,"popup_eu_only_js":false,"cookie_lifetime":100,"cookie_session":0,"set_cookie_session_zero_on_disagree":0,"disagree_do_not_show_popup":false,"method":"opt_in","automatic_cookies_removal":true,"allowed_cookies":"","withdraw_markup":"\u003Cbutton type=\u0022button\u0022 class=\u0022eu-cookie-withdraw-tab\u0022\u003EPrivacy settings\u003C\/button\u003E\n\u003Cdiv aria-labelledby=\u0022popup-text\u0022 class=\u0022eu-cookie-withdraw-banner\u0022\u003E\n \u003Cdiv class=\u0022popup-content info eu-cookie-compliance-content\u0022\u003E\n \u003Cdiv id=\u0022popup-text\u0022 class=\u0022eu-cookie-compliance-message\u0022 role=\u0022document\u0022\u003E\n \u003Ch2\u003EWe use cookies on this site to enhance your user experience\u003C\/h2\u003E\n\u003Cp\u003EYou have given your consent for us to set cookies.\u003C\/p\u003E\n\n \u003C\/div\u003E\n \u003Cdiv id=\u0022popup-buttons\u0022 class=\u0022eu-cookie-compliance-buttons\u0022\u003E\n \u003Cbutton type=\u0022button\u0022 class=\u0022eu-cookie-withdraw-button button button--small button--primary\u0022\u003EWithdraw consent\u003C\/button\u003E\n \u003C\/div\u003E\n \u003C\/div\u003E\n\u003C\/div\u003E","withdraw_enabled":false,"reload_options":0,"reload_routes_list":"","withdraw_button_on_info_popup":false,"cookie_categories":[],"cookie_categories_details":[],"enable_save_preferences_button":true,"cookie_value_disagreed":"0","cookie_value_agreed_show_thank_you":"1","cookie_value_agreed":"2","containing_element":"body","settings_tab_enabled":false,"olivero_primary_button_classes":" button button--small button--primary","olivero_secondary_button_classes":" button button--small","close_button_action":"close_banner","open_by_default":true,"modules_allow_popup":true,"hide_the_banner":false,"geoip_match":true},"field_group":{"html_element":{"mode":"full","context":"view","settings":{"classes":"","show_empty_fields":false,"id":"metadata-bottom-bottom","element":"div","show_label":false,"label_element":"h3","label_element_classes":"","attributes":"","effect":"none","speed":"fast"}}},"user":{"uid":0,"permissionsHash":"a48f4dfff37da3bcb4caa9129ea144cf135106d600aaaf96837c932457ed73c7"}}</script> <script src="/sites/default/files/js/js_ztUJYLl_aFJq-p-d0f7ScL_mYSpvhgsSsIoAUiaukSg.js?scope=header&delta=0&language=en&theme=euspa&include=eJxtTO0KgCAMfKFojyTThqjTjTTy8duPIIrguC-O8xiKG2JQ8I93uS90uCBSEplU5YQtEPyVtuyKUDG1257khwjbxxycWoFtPxR5veMSRSKTGxghGn3zihnnu6wXGrxB-Q"></script> <script src="/modules/contrib/google_tag/js/gtm.js?sml22s"></script> </head> <body class="path-node page-node-type-page"> <a href="#main-content" class="visually-hidden focusable skip-link"> Skip to main content </a> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-P6B359P" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <div class="dialog-off-canvas-main-canvas" data-off-canvas-main-canvas> <div class="page"> <header class="header"> <div class="header-left"> <div class="region region-header-left"> <div id="block-sitebranding" class="block block-system block-system-branding-block"> <a href="/" rel="home" class="site-logo"> <img src="/themes/custom/euspa/logo.svg" alt="Home" /> </a> <div class="site-name"> <a href="/" rel="home">EU Agency for the Space Programme</a> </div> <div class="site-slogan"> <a href="/eu-space-programme" rel="slogan">Linking space to user needs</a> </div> </div> </div> </div> <div class="header-right"> <div class="region region-header-right"> <div id="block-euspa-reciteme" class="block block-euspa-recite block-recite-me"> <button id="reciteme" class="recite_me" label="Accessibility Options" label="Accessibility Options">Accessibility Options</button> </div> <div class="search-wrapper"> <a href="/search" class="search">Search</a> </div><div class="navigation-wrapper"> <button class="menu">Menu</button> <nav role="navigation" aria-labelledby="block-mainnavigation-menu" id="block-mainnavigation" class="block block-menu navigation menu--main"> <h2 class="visually-hidden" id="block-mainnavigation-menu">Main navigation</h2> <ul class="menu"> <li class="menu-item menu-item--expanded"> <a href="/eu-space-programme" data-drupal-link-system-path="node/136">The EU Space Programme</a> <button>The EU Space Programme</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/eu-space-programme" data-drupal-link-system-path="node/136">The EU Space Programme</a></li> </ul> <ul class="menu"> <li class="menu-item menu-item--expanded"> <a href="/eu-space-programme/copernicus" data-drupal-link-system-path="node/147">Copernicus</a> <button>Copernicus</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/eu-space-programme/copernicus" data-drupal-link-system-path="node/147">Copernicus</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/eu-space-programme/copernicus/what-earth-observation" data-drupal-link-system-path="node/54">What is Earth Observation?</a> </li> <li class="menu-item"> <a href="/eu-space-programme/copernicus/services" data-drupal-link-system-path="node/55">Services</a> </li> </ul> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/eu-space-programme/egnos" data-drupal-link-system-path="node/148">EGNOS</a> <button>EGNOS</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/eu-space-programme/egnos" data-drupal-link-system-path="node/148">EGNOS</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/eu-space-programme/egnos/what-sbas" data-drupal-link-system-path="node/51">What is SBAS?</a> </li> <li class="menu-item"> <a href="/eu-space-programme/egnos/services" data-drupal-link-system-path="node/52">Services</a> </li> <li class="menu-item"> <a href="/eu-space-programme/egnos/faqs" data-drupal-link-system-path="eu-space-programme/egnos/faqs">FAQs</a> </li> </ul> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/eu-space-programme/galileo" data-drupal-link-system-path="node/149">Galileo</a> <button>Galileo</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/eu-space-programme/galileo" data-drupal-link-system-path="node/149">Galileo</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/eu-space-programme/galileo/what-gnss" data-drupal-link-system-path="node/46">What is GNSS</a> </li> <li class="menu-item"> <a href="/eu-space-programme/galileo/services" data-drupal-link-system-path="node/47">Services</a> </li> <li class="menu-item"> <a href="/eu-space-programme/galileo/european-gnss-service-centre" data-drupal-link-system-path="node/61">European GNSS Service Centre</a> </li> <li class="menu-item"> <a href="/eu-space-programme/galileo/galileo-reference-centre" data-drupal-link-system-path="node/62">Galileo Reference Centre</a> </li> <li class="menu-item"> <a href="/eu-space-programme/galileo/galileo-security-monitoring-centre" data-drupal-link-system-path="node/63">Galileo Security Monitoring Centre</a> </li> <li class="menu-item"> <a href="/eu-space-programme/galileo/evolution" data-drupal-link-system-path="node/49">Evolution</a> </li> <li class="menu-item"> <a href="/eu-space-programme/galileo/faqs" data-drupal-link-system-path="eu-space-programme/galileo/faqs">FAQs</a> </li> </ul> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/eu-space-programme/secure-satcom" data-drupal-link-system-path="node/150">Secure SATCOM</a> <button>Secure SATCOM</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/eu-space-programme/secure-satcom" data-drupal-link-system-path="node/150">Secure SATCOM</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/eu-space-programme/secure-satcom/what-secure-satcom" data-drupal-link-system-path="node/43">What is Secure SATCOM?</a> </li> <li class="menu-item"> <a href="/eu-space-programme/secure-satcom/govsatcom" data-drupal-link-system-path="node/44">GOVSATCOM</a> </li> <li class="menu-item"> <a href="/eu-space-programme/secure-satcom/iris2" data-drupal-link-system-path="node/45">IRIS虏</a> </li> </ul> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/eu-space-programme/ssa" data-drupal-link-system-path="node/151">SSA</a> <button>SSA</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/eu-space-programme/ssa" data-drupal-link-system-path="node/151">SSA</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/eu-space-programme/ssa/what-ssa" data-drupal-link-system-path="node/41">What is SSA?</a> </li> <li class="menu-item"> <a href="/eu-space-programme/ssa/eu-sst" data-drupal-link-system-path="node/42">EU SST</a> </li> <li class="menu-item"> <a href="https://www.eusst.eu/about-us/faq/" target="_blank">FAQs</a> </li> </ul> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/eu-space-programme/eu-space-and-security" data-drupal-link-system-path="node/152">EU Space and security</a> <button>EU Space and security</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/eu-space-programme/eu-space-and-security" data-drupal-link-system-path="node/152">EU Space and security</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/eu-space-programme/eu-space-and-security/operational-security" data-drupal-link-system-path="node/39">Operational security</a> </li> <li class="menu-item"> <a href="/eu-space-programme/eu-space-and-security/eu-space-isac" data-drupal-link-system-path="node/40">EU Space ISAC </a> </li> </ul> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/eu-space-programme/eu-space-market-and-users" data-drupal-link-system-path="node/153">EU Space market and users</a> <button>EU Space market and users</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/eu-space-programme/eu-space-market-and-users" data-drupal-link-system-path="node/153">EU Space market and users</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/eu-space-programme/eu-space-market-and-users/gnss-and-eo-market-report" data-drupal-link-system-path="node/35">GNSS and EO market report</a> </li> <li class="menu-item"> <a href="/eu-space-programme/eu-space-market-and-users/secure-satcom-and-market-technology-report" data-drupal-link-system-path="node/36">Secure SATCOM Market and User Technology Report</a> </li> <li class="menu-item menu-item--expanded"> <a href="/eu-space-programme/eu-space-market-and-users/user-consultation-platform" data-drupal-link-system-path="node/57">User Consultation Platform</a> <button>User Consultation Platform</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/eu-space-programme/eu-space-market-and-users/user-consultation-platform" data-drupal-link-system-path="node/57">User Consultation Platform</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/eu-space-programme/eu-space-market-and-users/UCP-2024" data-drupal-link-system-path="node/8816">UCP 2024 </a> </li> </ul> </div> </li> <li class="menu-item"> <a href="https://www.euspa.europa.eu/eu-space-programme/eu-space-market-and-users/user-surveys">User Surveys</a> </li> </ul> </div> </li> </ul> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/opportunities" data-drupal-link-system-path="node/8">Opportunities</a> <button>Opportunities</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/opportunities" data-drupal-link-system-path="node/8">Opportunities</a></li> </ul> <ul class="menu"> <li class="menu-item menu-item--expanded"> <a href="/opportunities/careers" data-drupal-link-system-path="node/31">Careers</a> <button>Careers</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/opportunities/careers" data-drupal-link-system-path="node/31">Careers</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/opportunities/careers/temporary-contract-agents" data-drupal-link-system-path="node/154">Temporary and Contract Agents</a> </li> <li class="menu-item"> <a href="/opportunities/careers/seconded-national-experts" data-drupal-link-system-path="node/158">Seconded National Experts</a> </li> <li class="menu-item"> <a href="/opportunities/careers/trainees" data-drupal-link-system-path="node/157">Trainees</a> </li> <li class="menu-item"> <a href="/opportunities/careers/what-we-offer" data-drupal-link-system-path="opportunities/careers/what-we-offer">What we offer</a> </li> <li class="menu-item"> <a href="/opportunities/careers/working-euspa" data-drupal-link-system-path="node/33">Working at EUSPA</a> </li> <li class="menu-item"> <a href="/opportunities/careers/careers-faqs" data-drupal-link-system-path="opportunities/careers/careers-faqs">Careers FAQs</a> </li> <li class="menu-item"> <a href="https://vacancies.euspa.europa.eu/?showOnly=previous" target="_blank">Closed vacancies</a> </li> </ul> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/opportunities/procurement-grants" data-drupal-link-system-path="node/9">Procurement, grants, and prizes</a> <button>Procurement, grants, and prizes</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/opportunities/procurement-grants" data-drupal-link-system-path="node/9">Procurement, grants, and prizes</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/opportunities/procurement-grants/procurement" data-drupal-link-system-path="node/10">Procurement</a> </li> <li class="menu-item"> <a href="/opportunities/procurement-grants/grants" data-drupal-link-system-path="opportunities/procurement-grants/grants">Grants</a> </li> <li class="menu-item"> <a href="/opportunities/procurement-grants/prizes" data-drupal-link-system-path="node/8524">Prizes</a> </li> <li class="menu-item"> <a href="/opportunities/procurement-grants/call-experts" data-drupal-link-system-path="node/8604">Call for experts</a> </li> </ul> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/opportunities/horizon-europe" data-drupal-link-system-path="node/23">Horizon Europe</a> <button>Horizon Europe</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/opportunities/horizon-europe" data-drupal-link-system-path="node/23">Horizon Europe</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/opportunities/horizon-europe/project-portfolio" data-drupal-link-system-path="opportunities/horizon-europe/project-portfolio">Project portfolio</a> </li> </ul> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/opportunities/fundamental-elements" data-drupal-link-system-path="node/24">Fundamental Elements</a> <button>Fundamental Elements</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/opportunities/fundamental-elements" data-drupal-link-system-path="node/24">Fundamental Elements</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/opportunities/fundamental-elements/project-portfolio" data-drupal-link-system-path="opportunities/fundamental-elements/project-portfolio">Project portfolio</a> </li> <li class="menu-item"> <a href="/opportunities/fundamental-elements/application-process" data-drupal-link-system-path="opportunities/fundamental-elements/application-process">Application process</a> </li> </ul> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/opportunities/for-startups" data-drupal-link-system-path="node/7193">For start-ups</a> <button>For start-ups</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/opportunities/for-startups" data-drupal-link-system-path="node/7193">For start-ups</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="https://www.cassini.eu/cassini-initiative" target="_blank">CASSINI</a> </li> <li class="menu-item"> <a href="https://www.euspa.europa.eu/opportunities/procurement-grants/prizes">Prizes</a> </li> <li class="menu-item"> <a href="https://www.euspa.europa.eu/spaceacademy/" target="_blank">EU Space Academy</a> </li> <li class="menu-item"> <a href="/opportunities/for-startups/funding-and-investment" data-drupal-link-system-path="opportunities/for-startups/funding-and-investment">Funding and Investment</a> </li> <li class="menu-item"> <a href="/opportunities/for-startups/business-accelerators" data-drupal-link-system-path="opportunities/for-startups/business-accelerators">Business Accelerators</a> </li> <li class="menu-item"> <a href="https://www.euspa.europa.eu/newsroom-events/success-stories">Success stories</a> </li> <li class="menu-item"> <a href="/opportunities/for-startups/faqs" data-drupal-link-system-path="opportunities/for-startups/faqs">FAQs</a> </li> </ul> </div> </li> </ul> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/newsroom-events" data-drupal-link-system-path="node/2">Newsroom and events</a> <button>Newsroom and events</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/newsroom-events" data-drupal-link-system-path="node/2">Newsroom and events</a></li> </ul> <ul class="menu"> <li class="menu-item menu-item--expanded"> <a href="/newsroom-events/news" data-drupal-link-system-path="newsroom-events/news">News</a> <button>News</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/newsroom-events/news" data-drupal-link-system-path="newsroom-events/news">News</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/newsroom-events/news-archive" data-drupal-link-system-path="newsroom-events/news-archive">News archive</a> </li> </ul> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/newsroom-events/events" data-drupal-link-system-path="newsroom-events/events">Events</a> <button>Events</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/newsroom-events/events" data-drupal-link-system-path="newsroom-events/events">Events</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/newsroom-events/events-archive" data-drupal-link-system-path="newsroom-events/events-archive">Events archive</a> </li> </ul> </div> </li> <li class="menu-item"> <a href="/newsroom-events/webinars" data-drupal-link-system-path="newsroom-events/webinars">Webinars</a> </li> <li class="menu-item"> <a href="/newsroom-events/success-stories" data-drupal-link-system-path="newsroom-events/success-stories">Success stories</a> </li> </ul> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/pressroom" data-drupal-link-system-path="node/3">Pressroom</a> <button>Pressroom</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/pressroom" data-drupal-link-system-path="node/3">Pressroom</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/pressroom/trending-topics" data-drupal-link-system-path="pressroom/trending-topics">Trending topics</a> </li> <li class="menu-item menu-item--expanded"> <a href="/pressroom/press-releases" data-drupal-link-system-path="pressroom/press-releases">Press releases</a> <button>Press releases</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/pressroom/press-releases" data-drupal-link-system-path="pressroom/press-releases">Press releases</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/pressroom/press-releases-archive" data-drupal-link-system-path="pressroom/press-releases-archive">Press releases archive</a> </li> </ul> </div> </li> <li class="menu-item"> <a href="/pressroom/press-resources" data-drupal-link-system-path="pressroom/press-resources">Press resources</a> </li> <li class="menu-item"> <a href="/pressroom/press-faqs" data-drupal-link-system-path="pressroom/press-faqs">Press FAQs</a> </li> <li class="menu-item"> <a href="/pressroom/media-inquiries" data-drupal-link-system-path="node/7228">Media inquiries</a> </li> <li class="menu-item menu-item--expanded"> <a href="/pressroom/in-the-news" data-drupal-link-system-path="pressroom/in-the-news">In the news</a> <button>In the news</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/pressroom/in-the-news" data-drupal-link-system-path="pressroom/in-the-news">In the news</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/pressroom/in-the-news-archive" data-drupal-link-system-path="pressroom/in-the-news-archive">In the news archive</a> </li> </ul> </div> </li> </ul> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/publications-multimedia" data-drupal-link-system-path="node/1">Publications and multimedia</a> <button>Publications and multimedia</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/publications-multimedia" data-drupal-link-system-path="node/1">Publications and multimedia</a></li> </ul> <ul class="menu"> <li class="menu-item menu-item--expanded"> <a href="/publications-multimedia/publications" data-drupal-link-system-path="publications-multimedia/publications">Publications</a> <button>Publications</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/publications-multimedia/publications" data-drupal-link-system-path="publications-multimedia/publications">Publications</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/publications-multimedia/publications-archive" data-drupal-link-system-path="publications-multimedia/publications-archive">Publications archive</a> </li> </ul> </div> </li> <li class="menu-item"> <a href="/publications-multimedia/image-galleries" data-drupal-link-system-path="publications-multimedia/image-galleries">Image galleries</a> </li> <li class="menu-item"> <a href="/publications-multimedia/video-galleries" data-drupal-link-system-path="publications-multimedia/video-galleries">Videos</a> </li> <li class="menu-item"> <a href="/publications-multimedia/resources" data-drupal-link-system-path="publications-multimedia/resources">Resources</a> </li> <li class="menu-item"> <a href="/publications-multimedia/podcasts" data-drupal-link-system-path="publications-multimedia/podcasts">Podcasts</a> </li> </ul> </div> </li> <li class="menu-item menu-item--expanded menu-item--active-trail"> <a href="/about" data-drupal-link-system-path="node/5">About us</a> <button>About us</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/about" data-drupal-link-system-path="node/5">About us</a></li> </ul> <ul class="menu"> <li class="menu-item menu-item--expanded"> <a href="/about/about-euspa" data-drupal-link-system-path="node/12">About EUSPA</a> <button>About EUSPA</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/about/about-euspa" data-drupal-link-system-path="node/12">About EUSPA</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/about/about-euspa/organisation-governance" data-drupal-link-system-path="node/6">Organisation and governance</a> </li> <li class="menu-item"> <a href="/about/about-euspa/partners" data-drupal-link-system-path="node/14">Partners</a> </li> </ul> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/about/about-eu-space-sab" data-drupal-link-system-path="node/15">About EU Space SAB</a> <button>About EU Space SAB</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/about/about-eu-space-sab" data-drupal-link-system-path="node/15">About EU Space SAB</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/about/about-eu-space-sab/autonomy-and-governance" data-drupal-link-system-path="about/about-eu-space-sab/autonomy-and-governance">Autonomy and governance </a> </li> <li class="menu-item"> <a href="/about/about-eu-space-sab/security-accreditation-department-sadep" data-drupal-link-system-path="node/6797">Security Accreditation Department</a> </li> </ul> </div> </li> <li class="menu-item"> <a href="/about/euspa-sites" data-drupal-link-system-path="node/7">EUSPA sites</a> </li> <li class="menu-item"> <a href="/about/euspa-identity" data-drupal-link-system-path="about/euspa-identity">EUSPA Identity</a> </li> <li class="menu-item"> <a href="/about/glossary" data-drupal-link-system-path="about/glossary">Glossary</a> </li> <li class="menu-item"> <a href="/about/contact" data-drupal-link-system-path="node/17">Contact</a> </li> <li class="menu-item menu-item--expanded menu-item--active-trail"> <a href="/about/corporate-documents" data-drupal-link-system-path="node/6793">Corporate documents</a> <button>Corporate documents</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/about/corporate-documents" data-drupal-link-system-path="node/6793">Corporate documents</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/about/corporate-documents/spd" data-drupal-link-system-path="node/8625">Single Programming Document</a> </li> <li class="menu-item"> <a href="/about/corporate-documents/annual-activity-report" data-drupal-link-system-path="node/8626">Annual Activity Report</a> </li> <li class="menu-item"> <a href="/about/corporate-documents/multiannual-work-programme" data-drupal-link-system-path="node/8627">Multiannual Work Programme</a> </li> <li class="menu-item menu-item--expanded"> <a href="/about/how-we-work/register-of-documents" data-drupal-link-system-path="about/how-we-work/register-of-documents">Register of documents</a> <button>Register of documents</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/about/how-we-work/register-of-documents" data-drupal-link-system-path="about/how-we-work/register-of-documents">Register of documents</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="https://www.euspa.europa.eu/about/how-we-work/register-of-documents/access-documents">Access to documents</a> </li> <li class="menu-item"> <a href="https://www.euspa.europa.eu/about/how-we-work/register-of-documents/application-access-documents">Application for access to documents</a> </li> </ul> </div> </li> <li class="menu-item"> <a href="/about/corporate-documents/emas" data-drupal-link-system-path="node/19">EMAS</a> </li> <li class="menu-item menu-item--active-trail"> <a href="/about/corporate-documents/euspa-quality-policy" data-drupal-link-system-path="node/20" class="is-active" aria-current="page">EUSPA quality policy</a> </li> <li class="menu-item"> <a href="/about/corporate-documents/pki-public-key-infrastructure" data-drupal-link-system-path="node/21">PKI (Public Key Infrastructure)</a> </li> </ul> </div> </li> </ul> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/industry-sectors" data-drupal-link-system-path="node/8662">Industry sectors</a> <button>Industry sectors</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/industry-sectors" data-drupal-link-system-path="node/8662">Industry sectors</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/industry-sectors/agriculture" class="agriculture" data-drupal-link-system-path="taxonomy/term/1386">Agriculture</a> </li> <li class="menu-item"> <a href="/industry-sectors/aviation-and-drones" class="aviation-drones" data-drupal-link-system-path="taxonomy/term/1387">Aviation and Drones</a> </li> <li class="menu-item"> <a href="/industry-sectors/climate-environment-and-biodiversity" class="climate-services" data-drupal-link-system-path="taxonomy/term/3446">Climate, Environment, and Biodiversity</a> </li> <li class="menu-item"> <a href="/industry-sectors/consumer-solutions-tourism-and-health" class="consumer-solutions-tourism-health" data-drupal-link-system-path="taxonomy/term/1388">Consumer Solutions, Tourism and Health</a> </li> <li class="menu-item"> <a href="/industry-sectors/emergency-management-and-humanitarian-aid" class="emergency-management-humanitarian-aid" data-drupal-link-system-path="taxonomy/term/3149">Emergency Management and Humanitarian Aid</a> </li> <li class="menu-item"> <a href="/industry-sectors/energy-and-raw-materials" class="energy-raw-materials" data-drupal-link-system-path="taxonomy/term/3468">Energy and Raw Materials</a> </li> <li class="menu-item"> <a href="/industry-sectors/fisheries-and-aquaculture" class="fisheries-aquaculture" data-drupal-link-system-path="taxonomy/term/2133">Fisheries and Aquaculture</a> </li> <li class="menu-item"> <a href="/industry-sectors/forestry" class="forestry" data-drupal-link-system-path="taxonomy/term/3470">Forestry</a> </li> <li class="menu-item"> <a href="/industry-sectors/infrastructure" class="infrastructure" data-drupal-link-system-path="taxonomy/term/3472">Infrastructure</a> </li> <li class="menu-item"> <a href="/industry-sectors/insurance-and-finance" class="insurance-finance" data-drupal-link-system-path="taxonomy/term/3471">Insurance and Finance</a> </li> <li class="menu-item"> <a href="/industry-sectors/maritime-and-inland-waterways" class="maritime-inland-waterways" data-drupal-link-system-path="taxonomy/term/2159">Maritime and Inland Waterways</a> </li> <li class="menu-item"> <a href="/industry-sectors/rail" class="rail" data-drupal-link-system-path="taxonomy/term/1391">Rail</a> </li> <li class="menu-item"> <a href="/industry-sectors/road-and-automotive" class="road-automotive" data-drupal-link-system-path="taxonomy/term/3433">Road and Automotive</a> </li> <li class="menu-item"> <a href="/industry-sectors/space" class="space" data-drupal-link-system-path="taxonomy/term/3151">Space</a> </li> <li class="menu-item"> <a href="/industry-sectors/urban-development-and-cultural-heritage" class="urban-development-cultural-heritage" data-drupal-link-system-path="taxonomy/term/3563">Urban Development and Cultural Heritage</a> </li> </ul> </div> </li> </ul> </nav> </div> </div> </div> </header> <main> <a id="main-content" tabindex="-1"></a> <div class="region region-page-content"> <aside class="layout-sidebar sidebar-left" role="complementary"> <nav class="breadcrumb" role="navigation" aria-labelledby="system-breadcrumb"> <h2 id="system-breadcrumb" class="visually-hidden">Breadcrumb</h2> <ul> <li><a href="/about">About</a></li> </ul> </nav> <div class="region region-sidebar-left"> <nav role="navigation" aria-labelledby="block-mainnavigation-2-menu" id="block-mainnavigation-2" class="block block-menu navigation menu--main"> <h2 class="visually-hidden" id="block-mainnavigation-2-menu">Main navigation</h2> <ul class="menu"> <li class="menu-item menu-item--expanded"> <a href="/about/about-euspa" data-drupal-link-system-path="node/12">About EUSPA</a> <button>About EUSPA</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/about/about-euspa" data-drupal-link-system-path="node/12">About EUSPA</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/about/about-euspa/organisation-governance" data-drupal-link-system-path="node/6">Organisation and governance</a> </li> <li class="menu-item"> <a href="/about/about-euspa/partners" data-drupal-link-system-path="node/14">Partners</a> </li> </ul> </div> </li> <li class="menu-item menu-item--expanded"> <a href="/about/about-eu-space-sab" data-drupal-link-system-path="node/15">About EU Space SAB</a> <button>About EU Space SAB</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/about/about-eu-space-sab" data-drupal-link-system-path="node/15">About EU Space SAB</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/about/about-eu-space-sab/autonomy-and-governance" data-drupal-link-system-path="about/about-eu-space-sab/autonomy-and-governance">Autonomy and governance </a> </li> <li class="menu-item"> <a href="/about/about-eu-space-sab/security-accreditation-department-sadep" data-drupal-link-system-path="node/6797">Security Accreditation Department</a> </li> </ul> </div> </li> <li class="menu-item"> <a href="/about/euspa-sites" data-drupal-link-system-path="node/7">EUSPA sites</a> </li> <li class="menu-item"> <a href="/about/euspa-identity" data-drupal-link-system-path="about/euspa-identity">EUSPA Identity</a> </li> <li class="menu-item"> <a href="/about/glossary" data-drupal-link-system-path="about/glossary">Glossary</a> </li> <li class="menu-item"> <a href="/about/contact" data-drupal-link-system-path="node/17">Contact</a> </li> <li class="menu-item menu-item--expanded menu-item--active-trail"> <a href="/about/corporate-documents" data-drupal-link-system-path="node/6793">Corporate documents</a> <button>Corporate documents</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/about/corporate-documents" data-drupal-link-system-path="node/6793">Corporate documents</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="/about/corporate-documents/spd" data-drupal-link-system-path="node/8625">Single Programming Document</a> </li> <li class="menu-item"> <a href="/about/corporate-documents/annual-activity-report" data-drupal-link-system-path="node/8626">Annual Activity Report</a> </li> <li class="menu-item"> <a href="/about/corporate-documents/multiannual-work-programme" data-drupal-link-system-path="node/8627">Multiannual Work Programme</a> </li> <li class="menu-item menu-item--expanded"> <a href="/about/how-we-work/register-of-documents" data-drupal-link-system-path="about/how-we-work/register-of-documents">Register of documents</a> <button>Register of documents</button> <div class="menu-wrapper"> <ul class="parent-back"> <li class="back"><button>Back</button></li> <li class="parent"><a href="/about/how-we-work/register-of-documents" data-drupal-link-system-path="about/how-we-work/register-of-documents">Register of documents</a></li> </ul> <ul class="menu"> <li class="menu-item"> <a href="https://www.euspa.europa.eu/about/how-we-work/register-of-documents/access-documents">Access to documents</a> </li> <li class="menu-item"> <a href="https://www.euspa.europa.eu/about/how-we-work/register-of-documents/application-access-documents">Application for access to documents</a> </li> </ul> </div> </li> <li class="menu-item"> <a href="/about/corporate-documents/emas" data-drupal-link-system-path="node/19">EMAS</a> </li> <li class="menu-item menu-item--active-trail"> <a href="/about/corporate-documents/euspa-quality-policy" data-drupal-link-system-path="node/20" class="is-active" aria-current="page">EUSPA quality policy</a> </li> <li class="menu-item"> <a href="/about/corporate-documents/pki-public-key-infrastructure" data-drupal-link-system-path="node/21">PKI (Public Key Infrastructure)</a> </li> </ul> </div> </li> </ul> </nav> </div> </aside> <section class="main-content"> <div class="region region-title"> <div id="block-euspa-pagetitle" class="block block-core block-page-title-block"> <h1 class="page-title"><span><span class="field field--name-title field--type-string field--label-hidden">EUSPA quality policy</span> </span></h1> <div class="etranslation-wrapper"> <script type="application/json"> { "service": "etrans", "languages": { "source": "en", "exclude": ["en"] }, "renderAs": { "icon": false, "button": true, "link": false }, "include" : "section.main-content" } </script> </div> </div> </div> <div class="region region-content"> <div data-drupal-messages-fallback class="hidden"></div><div id="block-mainpagecontent" class="block block-system block-system-main-block"> <div data-history-node-id="20" class="node node--type-page node--view-mode-full"> <div class="main-content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>The <abbr tabindex="0" title="European Union Agency for the Space Programme" class="glossify-tooltip-tip" lang="en">EUSPA</abbr> Quality Policy defines the long-term quality strategy of the Agency that is aligned with its purpose, mission, and strategic direction as expressed through the Agency Mission Statement. </p> <p>By abiding with the emphasis on the customer within ISO9001:2015 Leadership and Commitment, the Agency applies a customer-centric approach in the expression of its Quality Policy to all of its Interested Parties and refers to them in the Quality Policy as Agency Customers.</p> <p>The Agency Quality Policy formulates the following quality objectives for the Agency:</p> <ul> <li>Ensure that the needs and expectations of the Agency Customers are known and understood, with the target of meeting them by the provision of high-quality products, data and services delivered through the EU Space Programme;</li> <li>Managing the provision of and ensuring the continuity of current EU space initiatives and programme components, aiming for Customer satisfaction in the most cost-efficient manner;</li> <li>Achieve the strategic objectives of the Agency by meeting the evolving Customer needs and priorities through clearly established improvement policies leading to full adoption of information and services available through the European <abbr tabindex="0" title="Global Navigation Satellite System" class="glossify-tooltip-tip" lang="en">GNSS</abbr> and Earth Observation systems and future components of the Space Programme;</li> <li>Monitor and control of Agency processes by setting up and maintaining the Integrated Management System (IMS) that embeds the high level of quality into Agency activities and outputs to ensure the security, continuity, safety and robustness of European space-based services;</li> <li>Guarantee that the Agency and the IMS operate in compliance with the applicable regulatory and standards environment to the maximum effectiveness and efficiency;</li> <li>Evolve the IMS to continuously meet the Agency鈥檚 needs, by regularly evaluating data generated in the operation of the IMS and from other sources, systematically evaluating performance and other data by establishing Internal Quality Audits based on risks.</li> </ul> <h2>See Also:</h2> </div> <div class="field field--name-field-links field--type-entity-reference field--label-hidden field__items"> <div class="field__item"><div class="field field--name- field--type- field--label-"> <div class="field__label"></div> <ul class="field__items grid"> <li> <article> <div class="teaser-mini"> <div class="teaser-main-content"> <div class="field field--name-node-title field--type-ds field--label-hidden field__item"><h2> <a href="/about/corporate-documents/euspa-quality-policy/iso-90012015-certification" hreflang="en">ISO 9001:2015 Certification</a> </h2> </div> </div> </div> </article> </li> <li> <article> <div class="teaser-mini"> <div class="teaser-main-content"> <div class="field field--name-node-title field--type-ds field--label-hidden field__item"><h2> <a href="/about/corporate-documents/euspa-quality-policy/integrated-management-system-ims" hreflang="en">Integrated Management System (IMS)</a> </h2> </div> </div> </div> </article> </li> <li> </li> </ul> </div> </div> </div> </div> <div class="metadata bottom"> <div id="metadata-bottom-bottom"> <div class="field field--name-dynamic-block-fieldnode-social-share-block field--type-ds field--label-inline clearfix"> <div class="field__label">Share this</div> <div class="field__item"> <script type="application/json">{ "service" : "share", "counter" : false, "stats" : true, "popup" : false, "target" : true, "via" : "EU4Space", "to" : ["whatsapp","linkedin","facebook","twitter", "e-mail"] }</script></div> </div> <div class="field field--name-node-changed-date field--type-ds field--label-inline clearfix"> <div class="field__label">Last modified</div> <div class="field__item">16 Apr 2024</div> </div> </div> </div> </div> </div> </div> </section> </div> </main> <footer> <div class="region region-footer"> <div class="region region-footer-left"> <div id="block-euspa-footer-left" class="block block-block-content block-block-content-ef5209ff-b10f-4b27-a364-46c00ee71877"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><div class="footer-left-logos"><a class="footer-left-logo" href="/">EUSPA</a> <a class="footer-right-logo" href="/eu-space-programme">EU Space</a></div> <p><span class="footer-left-text">Linking space to user needs</span> <a class="button button--primary" href="/about/contact" fdprocessedid="pvk9pj">Contact us</a></p> <ul class="footer-social"> <li class="footer-social-rss"><a href="/rss.xml" target="_blank">rss</a></li> <li class="footer-social-twitter"><a href="https://twitter.com/EU4Space" target="_blank">twitter</a></li> <li class="footer-social-facebook"><a href="https://www.facebook.com/EU4Space" target="_blank">facebook</a></li> <li class="footer-social-linkedin"><a href="https://www.linkedin.com/company/euspa/" target="_blank">linkedin</a></li> <li class="footer-social-instangram"><a href="https://www.instagram.com/space4eu/" target="_blank">instangram</a></li> <li class="footer-social-youtube"><a href="https://www.youtube.com/c/EUSPA" target="_blank">youtube</a></li> </ul> <div class="footer-left-copyright"> <p><span>漏 <abbr tabindex="0" title="European Union Agency for the Space Programme" class="glossify-tooltip-tip" lang="en">EUSPA</abbr> 2021-2024</span></p> <p>All the information on this website is subject to a <a href="https://www.euspa.europa.eu/disclaimer">Disclaimer</a>, <a href="https://www.euspa.europa.eu/copyright-notice">Copyright Notice</a>, <a href="/cookies">Cookies</a> and <a href="/personal-data-protection">Protection of personal data</a>. By accessing any part thereof, you will be deemed to have accepted the terms.</p> </div> </div> </div> </div> <div class="region region-footer-right"> <div id="block-euspa-footer-right" class="block block-block-content block-block-content-0a7e3a91-adad-4d0e-8268-07720de72fe5"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><h2>WATCH THIS SPACE</h2> <p><span>Subscribe to our newsletter</span></p> <form id="subscribeForm"> <input id="emailInput" placeholder="Email address"> <button class="button button--primary" type="submit">Register</button> </form> <script> document.getElementById('subscribeForm').addEventListener('submit', function(event) { event.preventDefault(); // Prevent default form submission // Get the value of the email input field var email = document.getElementById('emailInput').value; // Construct the URL with the email parameter var url = '/subscribe-our-newsletter?email=' + encodeURIComponent(email); // Redirect the user to the constructed URL window.location.href = url; }); </script></div> </div> </div> </div> </footer> </div> </div> <script src="/sites/default/files/js/js_pXS9RGn0935SeGdTUeFuiLBX-TveIf4jV7XZ8hCVpH4.js?scope=footer&delta=0&language=en&theme=euspa&include=eJxtTO0KgCAMfKFojyTThqjTjTTy8duPIIrguC-O8xiKG2JQ8I93uS90uCBSEplU5YQtEPyVtuyKUDG1257khwjbxxycWoFtPxR5veMSRSKTGxghGn3zihnnu6wXGrxB-Q"></script> <script src="/modules/contrib/eu_cookie_compliance/js/eu_cookie_compliance.min.js?v=10.3.6" defer></script> <script src="/libraries/slick/slick/slick.min.js?sml22s"></script> <script src="https://cdnjs.cloudflare.com/ajax/libs/jquery-once/2.2.3/jquery.once.min.js" defer></script> <script src="/sites/default/files/js/js_PSRd3rRXvK2aiTsxRyoHxObLj90uzNHXdLkNFXjWX0g.js?scope=footer&delta=4&language=en&theme=euspa&include=eJxtTO0KgCAMfKFojyTThqjTjTTy8duPIIrguC-O8xiKG2JQ8I93uS90uCBSEplU5YQtEPyVtuyKUDG1257khwjbxxycWoFtPxR5veMSRSKTGxghGn3zihnnu6wXGrxB-Q"></script> <script src="https://webtools.europa.eu/load.js" defer></script> <script src="/sites/default/files/js/js_vP38i46xNDoEX5_ShMR0NAiZNfxToeSJoNSG5WhlEnM.js?scope=footer&delta=6&language=en&theme=euspa&include=eJxtTO0KgCAMfKFojyTThqjTjTTy8duPIIrguC-O8xiKG2JQ8I93uS90uCBSEplU5YQtEPyVtuyKUDG1257khwjbxxycWoFtPxR5veMSRSKTGxghGn3zihnnu6wXGrxB-Q"></script> </body> </html>