AT&T Business Center Support

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class="menuitem"> <div class="title" data-name="" data-slot="GlobalNav - "> My AT&T </div> <a target="_blank" class="dropdown-submenu-section account-login-dropdown att-track" data-slot="GlobalNav - Manage your account" data-name=" Manage your account" data-url="https://www.att.com/my/#/login" href="https://www.att.com/my/#/login"> <div class="desc" data-name=" Manage your account" data-slot="GlobalNav - Manage your account">Manage your account </div> </a> <a target="_blank" class="dropdown-submenu-section account-login-dropdown att-track" data-slot="GlobalNav - Pay without logging in" data-name=" Pay without logging in" data-url="https://www.att.com/acctmgmt/fastpay?smbContext=true" href="https://www.att.com/acctmgmt/fastpay?smbContext=true"> <div class="desc" data-name=" Pay without logging in" data-slot="GlobalNav - Pay without logging in">Pay without logging in </div> </a> </li> <li class="menuitem"> <div class="title" data-name="" data-slot="GlobalNav - "> Premier </div> <a target="_blank" class="dropdown-submenu-section account-login-dropdown att-track" data-slot="GlobalNav - Manage your wireless accounts" data-name=" Manage your wireless accounts" data-url="https://www.wireless.att.com/premiercare/" href="https://www.wireless.att.com/premiercare/"> <div class="desc" data-name=" Manage your wireless accounts" data-slot="GlobalNav - Manage your wireless accounts">Manage your wireless accounts </div> </a> <a target="_blank" class="dropdown-submenu-section account-login-dropdown att-track" data-slot="GlobalNav - Pay without logging in" data-name=" Pay without logging in" data-url="https://www.att.com/acctmgmt/fastpay?smbContext=true" href="https://www.att.com/acctmgmt/fastpay?smbContext=true"> <div class="desc" data-name=" Pay without logging in" data-slot="GlobalNav - Pay without logging in">Pay without logging in </div> </a> </li> <li class="menuitem"> <div class="title" data-name="" data-slot="GlobalNav - "> Business Center </div> <a target="_blank" class="dropdown-submenu-section account-login-dropdown att-track" data-slot="GlobalNav - Manage many of your AT&T accounts and services conveniently online" data-name=" Manage many of your AT&T accounts and services conveniently online" data-url="https://businesscenter.att.com/ebiz/registration/" href="https://businesscenter.att.com/ebiz/registration/"> <div class="desc" data-name=" Manage many of your AT&T accounts and services conveniently online" data-slot="GlobalNav - Manage many of your AT&T accounts and services conveniently online">Manage many of your AT&T accounts and services conveniently online </div> </a> </li> <li class="menuitem menuitemlast"> <a class="see-all icon-long-arrow att-track" data-slot="GlobalNav - Account sign in" data-name="See all AT&T Business portals" data-locationname="SubNav - See all AT&T Business portals" data-url="https://www.business.att.com/login-portal.html" href="https://www.business.att.com/login-portal.html"> See all AT&T Business portals <i> 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onclick="document.getElementsByName('sourl')[0].value=window.location;javascript:document.cludo-mob-search.submit()"><span class="sr-only">Search</span></button> </form> </div> </div> </div> </div> <div class="subMenu-white-bg"> <div class="subMenu-gray-bg"> <div class="container-fluid navigation-content" id="subContent-0"> <div class="container-fluid hide-up-to-1200"> <div class="row"> <div class="col-md-12"> <h2 class="hasChildsCategories"><span class="arrow arrow-left"></span> <a class="main-menu-item att-track" data-name="Products" data-url="#" title="Products" href="#" data-default="Main Menu" data-label="Products">Products</a></h2> </div> </div> </div> <div class="xfpage page basicpage"> <div class="xf-content-height"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="layout-container aem-GridColumn aem-GridColumn--default--12">  <div class="global-nav-view-content"> <div class="container-fluid"> <div class="row section-container">  <div class="col-md-9 col-sm-12 left-content">  <div class="section-global-nav parbase">   <div class="navigation-content__section-comp "> <div class="row"> <div class="col-md-12"> <h3 role="presentation" aria-hidden="true"> <span class="arrow arrow-left"></span> <a class="dropdown-submenu-section att-track" tabindex="0" data-friendlyname="GlobalNav" data-content="All products" data-linkname="All products" data-url="#" href="#"><span>All products</span> </a> </h3> </div> </div> <div class="row droppable-categories-content">  <div class="col-md-4 col-sm-12"> <div class="categories-global-nav parbase"> <div class="navigation-content__categories-comp has-categories-title-icon "> <h4 class="hasChildsCategories"> <span> <img src="/content/dam/attbusiness/images/functional-icons/functional-icon_smartphone_bl.svg" class="title-icon-selected img-responsive" alt=""/> </span> <a class="dropdown-submenu-categories att-track" href="/portfolios/mobility.html" data-name="Wireless" data-url="/content/attbusiness/en/portfolios/mobility.html" target="_self"> Wireless</a> </h4> <ul> <li> <a class="att-track" href="/products/wireless-plans.html" data-name="Plans & prices" data-url="/content/attbusiness/en/products/wireless-plans.html" target="_self"> Plans & prices </a> </li> <li> <a class="att-track" href="https://www.att.com/buy/phones/?smb=true" data-name="Phones & devices" data-url="https://www.att.com/buy/phones/?smb=true" target="_self"> Phones & devices </a> </li> <li> <a class="att-track" href="https://www.att.com/buy/connected-devices-and-more/?smb=true" data-name="Hotspots" data-url="https://www.att.com/buy/connected-devices-and-more/?smb=true" target="_self"> Hotspots </a> </li> </ul> </div></div> <div class="categories-global-nav parbase"> <div class="navigation-content__categories-comp has-categories-title-icon "> <h4 class="hasChildsCategories"> <span> <img src="/content/dam/attbusiness/images/functional-icons/functional-icon_check-shield_bl.svg" class="title-icon-selected img-responsive" alt=""/> </span> <a class="dropdown-submenu-categories att-track" href="#" data-name="Cybersecurity" data-url="#" target="_blank"> Cybersecurity</a> </h4> <ul> <li> <a class="att-track" href="/products/att-dynamic-defense.html" data-name="AT&T Dynamic Defense" data-url="/content/attbusiness/en/products/att-dynamic-defense.html" target="_self"> AT&T Dynamic Defense </a> </li> <li> <a class="att-track" href="/products/att-activearmor.html" data-name="AT&T ActiveArmor" data-url="/content/attbusiness/en/products/att-activearmor.html" target="_self"> AT&T ActiveArmor </a> </li> <li> <a class="att-track" href="https://cybersecurity.att.com/network-security/secure-remote-access" data-name="Secure Access Service Edge" data-url="https://cybersecurity.att.com/network-security/secure-remote-access" target="_blank"> Secure Access Service Edge </a> </li> </ul> </div></div> </div> <div class="col-md-4 col-sm-12"> <div class="categories-global-nav parbase"> <div class="navigation-content__categories-comp has-categories-title-icon "> <h4 class="hasChildsCategories"> <span> <img src="/content/dam/attbusiness/images/functional-icons/functional-icon_internet_bl.svg" class="title-icon-selected img-responsive" alt=""/> </span> <a class="dropdown-submenu-categories att-track" href="/portfolios/business-internet.html" data-name="Internet" data-url="/content/attbusiness/en/portfolios/business-internet.html" target="_self"> Internet</a> </h4> <ul> <li> <a class="att-track" href="/products/business-fiber-internet.html" data-name="Fiber internet" data-url="/content/attbusiness/en/products/business-fiber-internet.html" target="_self"> Fiber internet </a> </li> <li> <a class="att-track" href="/products/wireless-internet.html" data-name="Wireless internet" data-url="/content/attbusiness/en/products/wireless-internet.html" target="_self"> Wireless internet </a> </li> <li> <a class="att-track" href="/products/att-dedicated-internet.html" data-name="Dedicated internet" data-url="/content/attbusiness/en/products/att-dedicated-internet.html" target="_self"> Dedicated internet </a> </li> </ul> </div></div> <div class="categories-global-nav parbase"> <div class="navigation-content__categories-comp has-categories-title-icon "> <h4 class="hasChildsCategories"> <span> <img src="/content/dam/attbusiness/images/functional-icons/functional-icon_ethernet_bl.svg" class="title-icon-selected img-responsive" alt=""/> </span> <a class="dropdown-submenu-categories att-track" href="/portfolios/networking.html" data-name="Networking services" data-url="/content/attbusiness/en/portfolios/networking.html" target="_self"> Networking services</a> </h4> <ul> <li> <a class="att-track" href="/categories/ethernet-and-transport.html" data-name="Ethernet" data-url="/content/attbusiness/en/categories/ethernet-and-transport.html" target="_self"> Ethernet </a> </li> <li> <a class="att-track" href="/products/sd-wan.html" data-name="Software-defined 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data-url="/content/attbusiness/en/learn/articles/the-roi-of-network-modernization.html" target="_self"> The ROI of network modernization </a> </li> <li> <a class="att-track" href="/learn/articles/choosing-the-best-internet-plan-for-your-business.html" data-name="Which internet plan to choose" data-url="/content/attbusiness/en/learn/articles/choosing-the-best-internet-plan-for-your-business.html" target="_self"> Which internet plan to choose </a> </li> </ul> </div></div> <div class="categories-global-nav parbase"> <div class="navigation-content__categories-comp has-categories-title-icon "> <h4 class="hasChildsCategories"> <span> <img src="/content/dam/attbusiness/images/functional-icons/functional-icon_book_blue.svg" class="title-icon-selected img-responsive" alt=""/> </span> <a class="dropdown-submenu-categories att-track" href="/learn/research-reports.html" data-name="Research reports" data-url="/content/attbusiness/en/learn/research-reports.html" target="_self"> Research reports</a> 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<div class=" black-text" data-emptytext="Text" data-bg="white"> <div class="wrapper "> <h2 style="text-align: center;">Video and written tutorials</h2> </div> </div></div> <div class="accordion aem-GridColumn aem-GridColumn--default--12"> <div data-bg="white"> <div class="container "> <div class="row"> <div data-accordionLabel="Top Support Content" class="accordion-block col-xs-12 col-sm-12 col-md-12 col-lg-12"> <div itemscope itemtype="https://schema.org/FAQPage"> <div itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="accordion-title collapsed col-xs-12 col-sm-12 col-md-12 col-lg-12" data-target="#accordion-1-vFRvP9wc5qsTtF2TBM" data-toggle="collapse" role="tab" aria-expanded="false" tabindex="0"> <h5 class="accordion-title-content" itemprop="name">Getting started</h5> </div> <div class="accordion-body collapse col-xs-12 col-sm-12 col-md-12 col-lg-12" id="accordion-1-vFRvP9wc5qsTtF2TBM" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" tabindex="-1"> <div class="accordion-body-content js-att-rte-content" itemprop="text"><h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096838#topic_getstartedc" target="_blank" data-name="Business Center Overview" data-slot="Getting Started - BC Overview">Business Center overview</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096868#topic_getstartedc" target="_blank" data-name="Set Bandwidth Alerts" data-slot="Getting Started - Set Bandwidth Alerts">Set bandwidth alerts</a><br> </h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096870#topic_getstartedc" target="_blank" data-name="View Network Inventory" data-slot="Getting Started - View Network Inventory">View network inventory</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000103027#topic_getstartedc" target="_blank" data-name="Create new user profile" data-slot="Getting Started - Create new user profile">How to Create a New User Profile</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000103006#topic_getstartedc" target="_blank" data-name="Navigate dashboard" data-slot="Getting Started - Navigate Dashboard">Navigate the New Dashboard </a><br> </h4> </div> </div> </div> <div itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="accordion-title collapsed col-xs-12 col-sm-12 col-md-12 col-lg-12" data-target="#accordion-2-vFRvP9wc5qsTtF2TBM" data-toggle="collapse" role="tab" aria-expanded="false" tabindex="0"> <h5 class="accordion-title-content" itemprop="name">Billing and payments</h5> </div> <div class="accordion-body collapse col-xs-12 col-sm-12 col-md-12 col-lg-12" id="accordion-2-vFRvP9wc5qsTtF2TBM" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" tabindex="-1"> <div class="accordion-body-content js-att-rte-content" itemprop="text"><h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096942#topic_billingaccounts" target="_blank" data-name="View Bill" data-slot="Billing and Payments - View Bill">View bill</a><br> </h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096943#topic_billingaccounts" target="_blank" data-name="Compare Multiple Bills" data-slot="Billing and Payments - Compare Multiple Bills">Compare multiple bills</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096946#topic_billingaccounts" target="_blank" data-name="Setup Email Invoice Delivery" data-slot="Billing and Payments - Setup Email Invoice Delivery">Set up email invoice delivery</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000102007#topic_bcpayments" target="_blank" data-name="View payment status" data-slot="Billing and Payments - View payment status">How to View Payment Status & History</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000103026#topic_bcpayments" target="_blank" data-name="View payments and autopay" data-slot="Billing and Payments - View payments and autopay">How to pay your Invoices and set up Autopay</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096848#topic_billingaccounts" target="_blank" data-name="Dispute Charge" data-slot="Billing and Payments - Dispute Charge">Dispute a charge</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096888#topic_billingaccounts" target="_blank" data-name="Setup SFTP Locations" data-slot="Billing and Payments - Setup SFTP Locations">Set up SFTP locations</a><br> </h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096872#topic_billingaccounts" target="_blank" data-name="Modify Billing Template" data-slot="Billing and Payments - Modify Billing Template">Modify a billing template</a><br> </h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096849#topic_billingaccounts" target="_blank" data-name="Add Billing To User Profile" data-slot="Billing and Payments - Add Billing To User Profile">Add billing to a user profile</a><br> </h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096847#topic_billingaccounts" target="_blank" data-name="Pay Invoice" data-slot="Billing and Payments - Pay Invoice">Pay your invoice</a><br> </h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096846#topic_billingaccounts" target="_blank" data-name="Check Payment History" data-slot="Billing and Payments - Check Payment History">Check payment history</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096841#topic_billingaccounts" target="_blank" data-name="Understand Partial Month Billing" data-slot="Billing and Payments - Understand Partial Month Billing">Understand partial-month charges and credits</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096946#topic_billingaccounts" target="_blank" data-name="Setup Paperless" data-slot="Billing and Payments - Setup Paperless">Set up paperless billing</a><br> </h4> </div> </div> </div> <div itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="accordion-title collapsed col-xs-12 col-sm-12 col-md-12 col-lg-12" data-target="#accordion-3-vFRvP9wc5qsTtF2TBM" data-toggle="collapse" role="tab" aria-expanded="false" tabindex="0"> <h5 class="accordion-title-content" itemprop="name">Reports for new billing features</h5> </div> <div class="accordion-body collapse col-xs-12 col-sm-12 col-md-12 col-lg-12" id="accordion-3-vFRvP9wc5qsTtF2TBM" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" tabindex="-1"> <div class="accordion-body-content js-att-rte-content" itemprop="text"><h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096941#topic_billingaccounts" target="_blank" data-name="Create Custom Reports" data-slot="Reports For New Billing Features - Create Custom Reports">Create custom reports</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096941#topic_billingaccounts" target="_blank" data-name="Schedule Reports" data-slot="Reports For New Billing Features - Schedule Reports">Schedule reports</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096941#topic_billingaccounts" target="_blank" data-name="Use Interactive Graphs" data-slot="Reports For New Billing Features - Use Interactive Graphs">Use interactive graphs</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096941#topic_billingaccounts" target="_blank" data-name="Add Account Descriptions" data-slot="Reports For New Billing Features - Add Account Descriptions">Add account descriptions</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096941#topic_billingaccounts" target="_blank" data-name="Create Hierarchy Assign Accounts" data-slot="Reports For New Billing Features - Create Hierarchy Assign Accounts">Create a hierarchy and assign accounts</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096941#topic_billingaccounts" target="_blank" data-name="Create Filters" data-slot="Reports For New Billing Features - Create Filters">Create filters</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000103025#topic_bcreporting" target="_blank" data-name="Create Filters" data-slot="Reports For New Billing Features - Create Filters">How to Run ADI Reports Using View IP Network Usage Reports</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000103024#topic_bcreporting" target="_blank">How to Run VoIP Reports using Access Network Performance Reporter</a><br> </h4> </div> </div> </div> <div itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="accordion-title collapsed col-xs-12 col-sm-12 col-md-12 col-lg-12" data-target="#accordion-4-vFRvP9wc5qsTtF2TBM" data-toggle="collapse" role="tab" aria-expanded="false" tabindex="0"> <h5 class="accordion-title-content" itemprop="name">Orders</h5> </div> <div class="accordion-body collapse col-xs-12 col-sm-12 col-md-12 col-lg-12" id="accordion-4-vFRvP9wc5qsTtF2TBM" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" tabindex="-1"> <div class="accordion-body-content js-att-rte-content" itemprop="text"><h4><a href="https://www.business.att.com/support/supportcenter.html?content!KM1459168#topic_orders8" target="_blank" data-name="Order status overview" data-slot="Orders - Order status overview">Order status overview</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!KM1459191#topic_orders8" target="_blank" data-name="Submit an order status inquiry" data-slot="Orders - Submit an order status inquiry">Submit an order status inquiry</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096960#topic_orders8" target="_blank" data-name="View Order Status Details" data-slot="Orders - View Order Status Details">How to view order status and details<br> </a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096968#topic_orders8" target="_blank" data-name="Order ADI Single or Multiple Locations" data-slot="Orders - Order ADI Single or Multiple Locations">Order service at single or multiple locations for AT&T Dedicated Internet</a><br> </h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096970#topic_orders8" target="_blank" data-name="Make Changes to ADI Service" data-slot="Orders - Make Changes to ADI Service">Make changes to AT&T Dedicated Internet Service</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096973#topic_orders8" target="_blank" data-name="Manage e911 Addresses VoIP Svc" data-slot="Orders - Manage e911 Addresses VoIP Svc">Manage e911 addresses for Voice over IP Services</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096959#topic_orders8" target="_blank" data-name="How to Order Setup Dynamic Exchange" data-slot="Orders - How to Order Setup Dynamic Exchange">How to order and set up AT&T Dynamic Exchange</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096962#topic_orders8" target="_blank" data-name="How to Order Setup Dynamic Exchange Cloud for VPN" data-slot="Orders - How to Order Setup Dynamic Exchange Cloud for VPN">How to order and set up an AT&T Dynamic Exchange connection to the cloud for AT&T VPN service</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096972#topic_orders8" target="_blank" data-name="Add New Site for Phone for Business Advanced Services" data-slot="Orders - Add New Site for Phone for Business Advanced Services">Add a new site for AT&T Phone for Business Advanced Services</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000096971#topic_orders8" target="_blank" data-name="Add Service Lines for Phone for Business Advanced Site" data-slot="Orders - Add Service Lines for Phone for Business Advanced Site">Add lines of service for AT&T Phone for Business Advanced Site</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000100969#topic_dedicatedinternet" target="_blank" data-name="Order Dynamic Defense" data-slot="Orders - Order Dynamic Defense">Order Dynamic Defense network embedded security for AT&T Dedicated Internet</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000103007#topic_orders8" target="_blank" data-name="How to Make Changes to AVPN Port Level" data-slot="Orders - How to Make Changes to AVPN Port Level">How to Make Changes to AVPN Port Level Class of Service</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000102005#topic_orders8" target="_blank" data-name="Learn about AVPN" data-slot="Orders - Learn about AVPN">Learn about AT&T Virtual Private Network Service Orders</a></h4> <h4><a href="https://www.business.att.com/support/supportcenter.html?content!000103022#topic_orders8" target="_blank" data-name="How to Make Changes to AVPN Port Speed" data-slot="Orders - How to Make Changes to AVPN Port Speed">How to Make Changes to AT&T Virtual Private Network Port Speeds</a></h4> </div> </div> </div> <div itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="accordion-title collapsed col-xs-12 col-sm-12 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