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class="ecl-link ecl-link--standalone ecl-menu__link" data-untranslated-label="Regulation, Supervision" data-ecl-menu-link id="ecl-menu-item-ecl-menu-1007520206-1-link" >Riforme del settore finanziario e loro stato di avanzamento</a><button class="ecl-button ecl-button--ghost ecl-menu__button-caret ecl-button--icon-only" type="button" data-ecl-menu-caret aria-label="Accedi agli elementi figlio" aria-describedby="ecl-menu-item-ecl-menu-1007520206-1-link" aria-expanded="false" ><span class="ecl-button__container"><svg class="ecl-icon ecl-icon--xs ecl-icon--rotate-180 ecl-button__icon" focusable="false" aria-hidden="true" data-ecl-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#corner-arrow"></use></svg></span></button><div class="ecl-menu__mega" data-ecl-menu-mega ><ul class="ecl-menu__sublist"><li class="ecl-menu__subitem" data-ecl-menu-subitem ><a href="/regulation-and-supervision/regulatory-process-financial-services_it" class="ecl-link ecl-link--standalone ecl-menu__sublink" data-untranslated-label="Regulatory process in financial services" >Regulatory process in financial services</a></li><li class="ecl-menu__subitem" data-ecl-menu-subitem ><a href="/regulation-and-supervision/capital-movements_it" class="ecl-link ecl-link--standalone ecl-menu__sublink" data-untranslated-label="Capital movements" >Capital movements</a></li><li class="ecl-menu__subitem" data-ecl-menu-subitem ><a href="/regulation-and-supervision/european-system-financial-supervision_it" class="ecl-link ecl-link--standalone ecl-menu__sublink" data-untranslated-label="European system of financial supervision" >European system of financial supervision</a></li><li class="ecl-menu__subitem" data-ecl-menu-subitem ><a href="/regulation-and-supervision/expert-groups-comitology-and-other-committees_it" class="ecl-link ecl-link--standalone ecl-menu__sublink" data-untranslated-label="Expert groups, comitology and other committees" >Expert groups, comitology and other committees</a></li><li class="ecl-menu__subitem" data-ecl-menu-subitem ><a href="https://finance.ec.europa.eu/regulation-and-supervision/consultation_en" class="ecl-link ecl-link--standalone ecl-menu__sublink" data-untranslated-label="Consultations" >Consultations</a></li><li class="ecl-menu__subitem" data-ecl-menu-subitem ><a href="/regulation-and-supervision/financial-services-legislation_it" class="ecl-link ecl-link--standalone ecl-menu__sublink" data-untranslated-label="Financial services legislation" >Financial services legislation</a></li><li class="ecl-menu__subitem ecl-menu__see-all"><a href="/regulation-and-supervision_it" class="ecl-link ecl-link--standalone ecl-link--icon ecl-menu__sublink" ><span class="ecl-link__label">Mostra tutto</span><svg class="ecl-icon ecl-icon--xs ecl-icon--rotate-180 ecl-link__icon" focusable="false" aria-hidden="true" ><use 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aria-expanded="false" ><span class="ecl-button__container"><svg class="ecl-icon ecl-icon--xs ecl-icon--rotate-180 ecl-button__icon" focusable="false" aria-hidden="true" data-ecl-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#corner-arrow"></use></svg></span></button><div class="ecl-menu__mega" data-ecl-menu-mega ><ul class="ecl-menu__sublist"><li class="ecl-menu__subitem" data-ecl-menu-subitem ><a href="/sustainable-finance/overview-sustainable-finance_it" class="ecl-link ecl-link--standalone ecl-menu__sublink" data-untranslated-label="Overview of sustainable finance" >Overview of sustainable finance</a></li><li class="ecl-menu__subitem" data-ecl-menu-subitem ><a href="/sustainable-finance/tools-and-standards_it" class="ecl-link ecl-link--standalone ecl-menu__sublink" data-untranslated-label="Tools and standards" >Tools and standards</a></li><li class="ecl-menu__subitem" data-ecl-menu-subitem ><a 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data-ecl-has-children aria-haspopup aria-expanded="false" id="ecl-menu-item-ecl-menu-1007520206-5"><a href="/digital-finance_it" class="ecl-link ecl-link--standalone ecl-menu__link" data-untranslated-label="Digital finance" data-ecl-menu-link id="ecl-menu-item-ecl-menu-1007520206-5-link" >Digital finance</a><button class="ecl-button ecl-button--ghost ecl-menu__button-caret ecl-button--icon-only" type="button" data-ecl-menu-caret aria-label="Accedi agli elementi figlio" aria-describedby="ecl-menu-item-ecl-menu-1007520206-5-link" aria-expanded="false" ><span class="ecl-button__container"><svg class="ecl-icon ecl-icon--xs ecl-icon--rotate-180 ecl-button__icon" focusable="false" aria-hidden="true" data-ecl-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#corner-arrow"></use></svg></span></button><div class="ecl-menu__mega" data-ecl-menu-mega ><ul class="ecl-menu__sublist"><li class="ecl-menu__subitem" data-ecl-menu-subitem ><a href="/digital-finance/crypto-assets_it" class="ecl-link ecl-link--standalone ecl-menu__sublink" data-untranslated-label="Crypto-assets" >Crypto-assets</a></li><li class="ecl-menu__subitem" data-ecl-menu-subitem ><a href="/digital-finance/overview-digital-finance_it" class="ecl-link ecl-link--standalone ecl-menu__sublink" data-untranslated-label="Overview of digital finance" >Overview of digital finance</a></li><li class="ecl-menu__subitem" data-ecl-menu-subitem ><a href="/digital-finance/digital-euro_it" class="ecl-link ecl-link--standalone ecl-menu__sublink" data-untranslated-label="Digital euro" >Digital euro</a></li><li class="ecl-menu__subitem" data-ecl-menu-subitem ><a href="/digital-finance/cyber-resilience_it" class="ecl-link ecl-link--standalone ecl-menu__sublink" data-untranslated-label="Cyber resilience" >Cyber resilience</a></li><li class="ecl-menu__subitem" data-ecl-menu-subitem ><a href="/digital-finance/framework-financial-data-access_it" class="ecl-link ecl-link--standalone ecl-menu__sublink" data-untranslated-label="Framework for financial data access" >Framework for financial data access</a></li><li class="ecl-menu__subitem ecl-menu__see-all"><a href="/digital-finance_it" class="ecl-link ecl-link--standalone ecl-link--icon ecl-menu__sublink" ><span class="ecl-link__label">Mostra tutto</span><svg class="ecl-icon ecl-icon--xs ecl-icon--rotate-180 ecl-link__icon" focusable="false" aria-hidden="true" ><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#arrow-left"></use></svg></a></li></ul></div></li><li class="ecl-menu__item ecl-menu__item--current ecl-menu__item--has-children" data-ecl-menu-item data-ecl-has-children aria-haspopup aria-expanded="false" id="ecl-menu-item-ecl-menu-1007520206-6"><a href="/consumer-finance-and-payments_it" class="ecl-link ecl-link--standalone ecl-menu__link ecl-menu__link--current" data-untranslated-label="Consumer finance" data-ecl-menu-link id="ecl-menu-item-ecl-menu-1007520206-6-link" >Servizi finanziari ai consumatori e pagamenti</a><button class="ecl-button ecl-button--ghost ecl-menu__button-caret ecl-button--icon-only" type="button" data-ecl-menu-caret aria-label="Accedi agli elementi figlio" aria-describedby="ecl-menu-item-ecl-menu-1007520206-6-link" aria-expanded="false" ><span class="ecl-button__container"><svg class="ecl-icon ecl-icon--xs ecl-icon--rotate-180 ecl-button__icon" focusable="false" aria-hidden="true" data-ecl-icon><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#corner-arrow"></use></svg></span></button><div class="ecl-menu__mega" data-ecl-menu-mega ><ul class="ecl-menu__sublist"><li class="ecl-menu__subitem ecl-menu__subitem--current" data-ecl-menu-subitem ><a href="/consumer-finance-and-payments/retail-financial-services_it" class="ecl-link ecl-link--standalone ecl-menu__sublink ecl-menu__sublink--current" data-untranslated-label="Retail financial services" 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consumatori e pagamenti</a><svg class="ecl-icon ecl-icon--fluid ecl-breadcrumb__icon" focusable="false" aria-hidden="true" role="presentation"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#corner-arrow"></use></svg></li><li class="ecl-breadcrumb__segment" data-ecl-breadcrumb-item="static"><a href="/consumer-finance-and-payments/retail-financial-services_it" class="ecl-link ecl-link--standalone ecl-link--no-visited ecl-breadcrumb__link" >Retail financial services</a><svg class="ecl-icon ecl-icon--fluid ecl-breadcrumb__icon" focusable="false" aria-hidden="true" role="presentation"><use xlink:href="/themes/contrib/oe_theme/dist/ec/images/icons/sprites/icons.svg#corner-arrow"></use></svg></li><li class="ecl-breadcrumb__segment ecl-breadcrumb__current-page" data-ecl-breadcrumb-item="static" aria-current="page"><span>Rete per la risoluzione delle controversie finanziarie: FIN-NET</span></li></ol></nav><div class="ecl-page-header__info"><h1 class="ecl-page-header__title"><span>Rete per la risoluzione delle controversie finanziarie: FIN-NET</span></h1></div></div></div> </div> <main class="ecl-u-pb-xl" id="main-content" data-inpage-navigation-source-area="h2.ecl-u-type-heading-2, div.ecl-featured-item__heading"> <div class="ecl-container"> <div class="ecl-row"> <div class="ecl-col-s-12 ewcms-top-sidebar"> <div> <div data-drupal-messages-fallback class="hidden"></div> </div> </div> </div> <div class="ecl-row"> <div class="ecl-col-s-12"> <div id="block-ewcms-theme-main-page-content" data-inpage-navigation-source-area="h2, div.ecl-featured-item__heading" class="ecl-u-mb-l"> <article dir="ltr"> <div> <div class="navigation-lists-block"><div class="ecl-content-item-block"><div class="ecl-row"><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 ecl-col-l-4 last-item-column"><article class="ecl-navigation-list__item ecl-navigation-list__item--no-border" ><div class="ecl-content-block 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href="/consumer-finance-and-payments/retail-financial-services/financial-dispute-resolution-network-fin-net/make-complaint-about-financial-service-provider-another-eea-country_it" class="ecl-link ecl-link--standalone" data-untranslated-label="Make a complaint about a financial service provider in another EEA country" data-level="1" >Presentare un reclamo nei confronti di un fornitore di servizi finanziari di un altro paese del SEE</a></div><div class="ecl-content-block__description">FIN-NET aiuta i clienti a risolvere le controversie transfrontaliere in via extragiudiziale.</div></div></article></div><div class="ecl-content-item-block__item contextual-region ecl-u-mb-l ecl-col-12 ecl-col-l-4 last-item-column last-item"><article class="ecl-navigation-list__item ecl-navigation-list__item--no-border" ><div class="ecl-content-block ecl-navigation-list__content-block" data-ecl-auto-init="ContentBlock" data-ecl-content-block ><div class="ecl-content-block__title"data-ecl-title-link><a 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