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title="Forms and Documents" href="/patients-and-families/patients/forms-and-documents">Forms and Documents</a> </li> <li class="breadcrumbs__item">Medical Records</li> </ul> <a class="breadcrumbs__back-link" title=" Forms and Documents" href="/patients-and-families/patients/forms-and-documents">Back to Forms and Documents</a> </div> </div> </div> </div> </div> </div> <div class="container-fluid iw_section" id="sectionj2veiogk"> <div class="row iw_row iw_container" id="rowj2veiogl"> <div class="iw_columns col-lg-12" id="colj2veiogm"> <div class="row iw_row" id="rowj2veiogo"> <div class="iw_columns col-lg-9 content-has-sidebar" id="colj2veiogq"> <div class="iw_component" id="iw_comp1495171520087"> <style>#iw_comp1495171520087{}</style><span id="skipContent"></span><h1 class="page-title">Medical Records </h1> </div> <div class="iw_component" id="iw_comp1495171520091"> <style>#iw_comp1495171520091{}</style><div class="rich-text component " style="" id="" ><span><p>Medical records include, but are not limited to a patient’s medical history, test results, office visit notes, discharge summary, and operative reports of treatments and medical services. The Medical Records Department can provide you with copies of your medical records related to care at a facility.</p> <h2>Walk-in services</h2> <p>The medical records offices are <strong>not available</strong> for patient walk-in services. If you need to collect records in person, please contact us at <a href="tel:6177262361">617-726-2361</a> for possible options.</p> <h2>Request patient medical records online</h2> <p>Patients can use <a href="https://patientgateway.massgeneralbrigham.org/mychart-prd/Authentication/Login?" target="_blank" rel="noopener noreferrer">Mass General Brigham Patient Gateway</a>, our secure, online portal for your health information. Your health information is available to view, download, transmit, and print documents.</p> <p>Once logged in, click on "Menu" at the top bar and then click "Request Records."</p> <p>If you are not enrolled in Patient Gateway, simply go to <a title="Patient Gateway" href="https://patientgateway.massgeneralbrigham.org/" target="_blank" rel="noopener">patientgateway.massgeneralbrigham.org</a>  and click on "Enroll Now." Respond to the questions and click "Next" to complete the enrollment process.</p> <h2>Request patient medical records by mail or fax</h2> <p>Visit <a title="Click here to download the authorization form" href="https://www.massgeneralbrigham.org/en/patient-care/patient-visitor-information/medical-records" target="_blank" rel="noopener">Mass General Brigham's Medical Records page</a> and <strong>download the authorization form</strong> for the facility from which you are requesting records. If you received care at multiple facilities within Mass General Brigham (formerly Partners HealthCare) and would like your entire medical record, please use the Mass General Brigham authorization form.</p> <p>Complete the instructions listed on Mass General Brigham's Medical Records page.</p> <h2>More information</h2> <p>Find more information on <a href="https://www.massgeneralbrigham.org/en/patient-care/patient-visitor-information/medical-records" target="_blank" rel="noopener">Mass General Brigham's Medical Records page</a>, including details on patients who are minors, birth/death certificates, cost and requesting amendment in medical records.</p></span></div> </div> <div class="iw_placeholder" id="iw_placeholder1496845732604"></div> <div class="row iw_row" id="rowj3n3av46"> <div class="iw_columns col-lg-6" id="colj3n3av47"> <div class="iw_placeholder" id="iw_placeholder1496845732605"></div> </div> <div class="iw_columns col-lg-6" id="colj3n3av48"> <div class="iw_placeholder" id="iw_placeholder1496845732606"></div> </div> </div> <div class="iw_placeholder" id="iw_placeholder1496845732610"> <div class="iw_component" id="iw_comp1583668675576"> <style>#iw_comp1583668675576{}</style><div class="rich-text component " style="" id="" ><span><h2>Related patient links</h2> <h3>New Patients</h3> <ul> <li><strong>Medical Record Transfers</strong>: <a title="transfer your medical records to Brigham and Women's Hospital (BWH)" href="/patients-and-families/patients/transferring-medical-records">Transfer your medical records to Brigham and Women's Hospital (BWH)</a>.</li> </ul> <h3>Existing Patients</h3> <ul> <li><strong>Radiology Films</strong>: <a title="Contact the Imaging Services Center to obtain copies of your radiology images." href="/radiology/for-radiology-patients-and-families">Contact the Imaging Services Center to obtain copies of your radiology imaging.</a></li> <li><strong>Patient Gateway</strong>: <a title="Access your online Mass General Brigham Patient Gateway account" href="https://patientgateway.massgeneralbrigham.org/mychart-prd/Authentication/Login?" target="_blank" rel="noopener noreferrer">Access your online patient account</a>.</li> <li><strong>Copies of Hospital Bills</strong>: <a title="Find information about how to pay your bill and insurances we accept" href="/patients-and-families/patients/insurance-billing-payment">Find information about how to pay your bill and insurances we accept</a>.</li> </ul></span></div> </div> </div> <div class="iw_placeholder" id="iw_placeholder1496845732611"></div> <div class="iw_placeholder" id="iw_placeholder1496845732612"></div> <div class="iw_placeholder" id="iw_placeholder1496845732613"></div> <div class="iw_placeholder" id="iw_placeholder1496845732620"></div> <div class="row iw_row" id="rowj3n3av4p"> <div class="iw_columns col-lg-6" id="colj3n3av4q"> <div class="iw_placeholder" id="iw_placeholder1496845732621"></div> </div> <div class="iw_columns col-lg-6" id="colj3n3av4r"> <div 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