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Refer a Patient | MD Anderson Cancer Center

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</div> <div id="skip" class="page" tabindex="-1"> <!--googleon: all--> <div class="content"> <section class="bleed-bottom" data-transition="fadeIn"> <div class="col-single m-bleed-bottom"> <h1 class="section-title left">Refer a Patient</h1> </div> </section> <!-- ROW (2-COLUMN)--> <section class=" highlight " data-transition="fadeIn"> <div class="table "> <div class="cell-d cell-m "> <div class="rte-container basic-content"> <p>Thank you for referring your patient to MD Anderson for prevention, early detection, diagnosis, treatment or survivorship oncology services. When you refer to <span class="nowrap">MD Anderson,</span> your patient will receive a high level of care in a safe, compassionate environment. We provide oncology services at multiple locations across Houston, making it easy and convenient for your patients.</p> <p>To refer a patient located in the United States, contact our Referring Provider Team and provide the patient/provider information listed below:<br> </p> <p><b><a href="/for-physicians/refer-a-patient/referring-provider-team.html">Referring Provider Team</a><br> Phone: </b>1-877-632-6789, option 1<br> <b>Web: </b>Utilize our fast patient online referral form at <a href="https://my.mdanderson.org/physicianreferral" target="_blank">MDAnderson.org/NewPatientReferralForm</a><br> <b>Email:</b> <a href="mailto:PhysicianReferrals@MDAnderson.org">PhysicianReferrals@MDAnderson.org</a><br> <b>Fax:</b> 713-563-2449,&nbsp;<a href="/content/dam/mdanderson/documents/for-physicians/MDA%20Physician%20Fax%20Form.pdf">Fax form</a><br> <b>EpicCare Link:</b> <a href="https://mylink.mdanderson.org/EpicCareLink/common/epic_login.asp" target="_blank">MyLink.MDAnderson.org</a><br> <b>Hours:</b> Monday-Friday: 8 a.m.-11 p.m., Saturday-Sunday: 8 a.m.-7 p.m., CST<br> <br> </p> <p><b>Patient referral information:</b></p> <ul> <li>Legal name</li> <li>Date of birth</li> <li>Telephone number</li> <li>Reason for referral</li> <li>Medical or pathology reports pertaining to the referral</li> <li><i>Is the patient aware of the referral to MD Anderson?</i></li> <li><i>Is the patient currently admitted in the hospital?</i></li> </ul> <p><b>Referring health care provider information:</b></p> <ul> <li>Health care provider name and NPI</li> <li>Point of contact</li> <li>Practice name</li> <li>Practice address</li> <li>Practice telephone and fax number</li> <li>Email (if available)</li> </ul> <p>&nbsp;</p> <h3>Referral Process</h3> <p>Once our Referring Provider Team receives a referral, the following process occurs:</p> <ol> <li><b>Referral is created and the provider is contacted.</b> A Health Information Specialist will initiate a referral, guide you through the process and answer your questions. <i>If you submitted a referral online, through EpicCare Link, e-mail or fax and have not received confirmation of receipt within two business days, please call the Referring Provider Team.</i></li> <li><b>Patient is contacted. </b>The patient is contacted by a Patient Access Representative who will gather additional demographic and medical information.</li> <li><b>Medical records are reviewed. </b>If additional medical reports are needed, we will request those from the patient or provider’s office. Patients are encouraged to take an active role in providing these records.</li> <li><b>Insurance is verified.</b> We will verify insurance and seek financial authorization.</li> <li><b>Patient receives an appointment.</b> The patient will receive an email with appointment details and instructions on how to download our MyChart application.</li> <li><b>Referring provider is contacted.</b> A Health Information Specialist will follow-up with the referring provider regarding the patient’s appointment referral status.</li> </ol> </div> </div> <div class="cell-s last cell-f last"> <div class="module "> <div class="promo promo-background-blue promo-with-background promo-icon-white promo-text-center "> <div class="promo-icon-header-wrapper"> <div class="promo-icon icon-circle" aria-hidden="true"> <span class="fa-stack fa-3x"> <i class="fa mda-icon-diagnosis mda-stack-1x mda-inverse" data-transition="fadeIn" data-transition-delay="300"></i> </span> </div> <div class="promo-header"> <h3 class="title minion-heading heading-center"> Patient Referrals </h3> </div> </div> <div class="promo-text"> <div class="body promo-text-normal"> <p>Refer your patient to <span class="nowrap">MD Anderson</span> using our fast and easy online form.</p> </div> <div class="cta-wrapper cta-right-arrow-wrapper"> <a href="https://my.mdanderson.org/physicianreferral" class="cta cta-right-arrow" target="_blank"> Start a referral <span class="mda-icon-linkout" title=" Opens a new window"></span> </a> </div> </div> </div> </div> <!-- vid init --> <div class="module"> <div class="media-player media-single-small mda-survivor-media"> <div class="media-content" id=""> <!--<div class="display-video-content" id="f-6HWbbbKqU">--> <!-- video player gets inserted here when media option is clicked --> <!--</div>--> <div class="media-matrix"></div> <div class="media-options"> <div class="media-option basic-content-media media-group-option mda-survivor-media mda-media-brightness"> <div class="basic-content-media-wrapper"> <div class="cq-dd-image"> <div class="media-image" data-imagepath="/content/mda/en/for-physicians/refer-a-patient/jcr:content/mainparsys/columns_copy/column2/basicvideo" data-suffix="/1667914821115.png"></div> </div> <div id="basic-video-container"> <div id="f-6HWbbbKqU" class="display-video-content"> <!-- video player gets inserted here when media option is click --> </div> </div> <div class="media-body"> <div class="media-body-text"> <div class="carousel-body-text"><p>MD Anderson providers read patient feedback</p></div> <div class="carousel-body-text"></div> </div> <div class="video-play-button" rel="playContentinDiv" role="button" data-video-div="#f-6HWbbbKqU" data-video-data="{&#34;id&#34;:&#34;f-6HWbbbKqU&#34;,&#34;source&#34;:&#34;youtube&#34;,&#34;sourceJson&#34;:&#34;null&#34;}"> <span class="mdicon-videoplay md-2x" title="Play Video" aria-label="Video: MD Anderson care providers read patient feedback about themselves"></span> </div> </div> </div> </div> </div> </div> <div class="mda-hide-sm"> <div class="cta"> </div> </div> </div> </div> <div class="module"> <!-- -----First and second VARIATION ------ --> <div class="link-list"> <div class="related-posts"> <div class="link-list-heading icon-heading"> <div class="icon-circle"> <span class="fa-stack fa-3x icon-red"> <i class="mda-icon-planning mda-stack-1x mda-inverse"></i> </span> </div> <h3 class="icon-heading">Physician Referral Resources</h3> </div> </div> <div class="link-list-body"> <ul> <!-- for-each linklist Item --> <li class="link top-border"> <!-- WHEN TARGET IS CURRENT WINDOW --> <a class="mdicon-linklist" href="https://www.mdanderson.org/for-physicians/refer-a-patient/referring-provider-team.html" aria-label=" "> <h4 class="link-title">Referring Provider Team</h4> </a> <!-- WHEN TARGET IS NEW WINDOW --> </li> <!-- for-each linklist Item --> <li class="link"> <!-- WHEN TARGET IS CURRENT WINDOW --> <a class="mdicon-linklist" href="https://www.mdanderson.org/patients-family/becoming-our-patient/planning-for-care/insurance-billing-financial-support.html" aria-label=" "> <h4 class="link-title">Insurance Information</h4> </a> <!-- WHEN TARGET IS NEW WINDOW --> </li> <!-- for-each linklist Item --> <li class="link"> <!-- WHEN TARGET IS CURRENT WINDOW --> <a class="mdicon-linklist" href="https://www.mdanderson.org/patients-family/becoming-our-patient/international-center.html" aria-label=" "> <h4 class="link-title">International Referrals</h4> </a> <!-- WHEN TARGET IS NEW WINDOW --> </li> <!-- for-each linklist Item --> <li class="link"> <!-- WHEN TARGET IS CURRENT WINDOW --> <a class="mdicon-linklist" href="https://www.mdanderson.org/for-physicians/refer-a-patient/mymdanderson-for-physicians.html" aria-label=" "> <h4 class="link-title">myMDAnderson for Physicians</h4> </a> <!-- WHEN TARGET IS NEW WINDOW --> </li> <!-- for-each linklist Item --> <li class="link"> <!-- WHEN TARGET IS CURRENT WINDOW --> <a class="mdicon-linklist" href="https://www.mdanderson.org/for-physicians/refer-a-patient/second-opinion-pathology.html" aria-label=" "> <h4 class="link-title">Second Opinion Pathology</h4> </a> <!-- WHEN TARGET IS NEW WINDOW --> </li> <!-- for-each linklist Item --> <li class="link"> <!-- WHEN TARGET IS CURRENT WINDOW --> <a class="mdicon-linklist" href="https://www.mdanderson.org/for-physicians/clinical-trials.html" aria-label=" "> <h4 class="link-title">Clinical Trials</h4> </a> <!-- WHEN TARGET IS NEW WINDOW --> </li> </ul> </div> </div> <!-- -----END of First and second VARIATION ----- --> <!-- -----THIRD VARIATION ----- --> <!-- ----END - THIRD VARIATION ----- --> </div> <!-- end of module --> </div> </div> </section> <!-- /ROW --> <!-- ROW (3-COLUMN) --> <section class=" highlight " data-transition="fadeIn"> <div class="nested-section-title"> <h2 class="section-title text-center">Other Types of Referrals</h2> </div> <div class="table table-3col "> <div class="cell-t cell-border"> <div class="rte-container basic-content"> <p><b><a href="/patients-family/becoming-our-patient/international-center.html">International Center</a></b></p> <p><b>Phone: </b>001-713-745-0450<br> Toll-free from Mexico &amp; Canada: 800-811-6167<br> <b>Email:</b> <a href="mailto:International@MDAnderson.org">International@MDAnderson.org</a><br> <b>Hours: </b>Monday-Friday, 8 a.m.-5 p.m., CST</p> <p>Interpreter assistance available in multiple languages</p> </div> </div> <div class="cell-t cell-border"> <div class="rte-container basic-content"> <p><b><span style="letter-spacing: -0.02em;"><a href="/for-physicians/refer-a-patient/second-opinion-pathology.html">Second Opinion Pathology</a></span><br> </b></p> <p><b>Phone:</b> 713-792-3112<br> <b>Fax: </b>713-745-2745</p> </div> </div> <div class="cell-t last cell-border"> <div class="rte-container basic-content"> <p><b><span style="letter-spacing: -0.02em;">Hospital-to-hospital transfers</span><br> </b></p> <p><b>Phone:</b> 713-563-2222</p> <p>Patients that are currently in-patient at another hospital cannot be scheduled as an outpatient until they are released from the hospital.</p> </div> </div> </div> </section> <!-- /ROW --> <section class="highlight" data-transition="fadeIn"> <div class="col-content-single"> <div class="module m-bleed"> <div class="accordion"> <h2 class="section-title left">Frequently Asked Questions</h2> <div class="mda-accordion accordion-module"> <h3 class="panel-title ui-accordion-header"> <div> <span class="header-text">How do I obtain my patient's medical records, radiology reports and laboratory results from MD Anderson?</span> <i class='fa fa-minus'></i> <i class='fa fa-plus'></i> </div> </h3> <div class="panel-container ui-accordion-content"> <div class="panel-content"> <div class="accordion-content-left accordion-content col12"> <div class="rte-container basic-content"> <ul> <li>Update your communication preferences through our <a href="/for-physicians/refer-a-patient/referring-provider-team.html">Referring Provider Team</a> to receive by fax or mail.</li> <li>Retrieve reports by logging into Epic or by using the <a href="https://mylink.mdanderson.org/EpicCareLink/common/epic_login.asp" target="_blank">myMDAnderson for Physicians</a> EpicCare Link portal.</li> <li>Call our Health Information Management department at 713-792-6710.</li> <li>Complete our <a href="/content/dam/mdanderson/documents/patients-and-family/becoming-our-patient/services-and-amenities/Patient%20Authorization%20Disclosure%20Form.pdf" target="_blank">Release of Information authorization form</a> and send by fax to 855-884-3253 or email to <a href="mailto:roi@mdanderson.org">roi@mdanderson.org</a>.</li> </ul> </div> </div> </div> </div> <h3 class="panel-title ui-accordion-header"> <div> <span class="header-text">How do I obtain my patient’s medical images from MD Anderson?</span> <i class='fa fa-minus'></i> <i class='fa fa-plus'></i> </div> </h3> <div class="panel-container ui-accordion-content"> <div class="panel-content"> <div class="accordion-content-left accordion-content col12"> <div class="rte-container basic-content"> <p>Contact our Film Library at 713-792-6210.</p> </div> </div> </div> </div> <h3 class="panel-title ui-accordion-header"> <div> <span class="header-text">Do I need a confirmed diagnosis to refer a patient to MD Anderson?</span> <i class='fa fa-minus'></i> <i class='fa fa-plus'></i> </div> </h3> <div class="panel-container ui-accordion-content"> <div class="panel-content"> <div class="accordion-content-left accordion-content col12"> <div class="rte-container basic-content"> <p>No, many of our cancer centers will see patients with a suspicion of cancer or benign tumors.</p> </div> </div> </div> </div> <h3 class="panel-title ui-accordion-header"> <div> <span class="header-text">Which insurance plans are in-network at MD Anderson? </span> <i class='fa fa-minus'></i> <i class='fa fa-plus'></i> </div> </h3> <div class="panel-container ui-accordion-content"> <div class="panel-content"> <div class="accordion-content-left accordion-content col12"> <div class="rte-container basic-content"> <p>View our <a href="/patients-family/becoming-our-patient/planning-for-care/insurance-billing-financial-support.html">Insurance, Billing and Financial Support</a> page for detailed information.</p> </div> </div> </div> </div> <h3 class="panel-title ui-accordion-header"> <div> <span class="header-text">What financial assistance options are available for my patients with no insurance?</span> <i class='fa fa-minus'></i> <i class='fa fa-plus'></i> </div> </h3> <div class="panel-container ui-accordion-content"> <div class="panel-content"> <div class="accordion-content-left accordion-content col12"> <div class="rte-container basic-content"> <ul> <li>Texas residents that meet eligibility requirements set by the Federal Poverty Index can request an application for <a href="/content/dam/mdanderson/documents/patients-and-family/becoming-our-patient/planning-for-care/Patient-Financial-Assistance-Application.pdf" target="_blank">Patient Financial Assistance</a> from MD Anderson.</li> <li>For more information on MD Anderson’s financial assistance program, download: <a href="/content/dam/mdanderson/documents/patients-and-family/becoming-our-patient/planning-for-care/Patient-Financial-Assistance-Overview.pdf" target="_blank">Patient Financial Assistance: Information for Patients</a> or visit: <a href="/about-md-anderson/business-legal/office-of-health-policy/uncompensated-care-program.html">Uncompensated Care Program</a>.</li> </ul> </div> </div> </div> </div> <h3 class="panel-title ui-accordion-header"> <div> <span class="header-text">How do I know if my patient has an appointment with MD Anderson?</span> <i class='fa fa-minus'></i> <i class='fa fa-plus'></i> </div> </h3> <div class="panel-container ui-accordion-content"> <div class="panel-content"> <div class="accordion-content-left accordion-content col12"> <div class="rte-container basic-content"> <ul> <li>The Referring Provider Team follows up with the referring provider regarding the patient’s appointment status.</li> <li>Contact the <a href="/for-physicians/refer-a-patient/referring-provider-team.html">Referring Provider Team</a> if you have submitted a referral online, through EpicCare Link, e-mail or fax methods and have not received confirmation of receipt within two business days.</li> </ul> </div> </div> </div> </div> <h3 class="panel-title ui-accordion-header"> <div> <span class="header-text">What if my patient speaks another language?</span> <i class='fa fa-minus'></i> <i class='fa fa-plus'></i> </div> </h3> <div class="panel-container ui-accordion-content"> <div class="panel-content"> <div class="accordion-content-left accordion-content col12"> <div class="rte-container basic-content"> <ul> <li>MD Anderson has <a href="/patients-family/becoming-our-patient/international-center.html">certified interpreters</a> for the following languages: Arabic, French, Mandarin, Spanish, Vietnamese and American Sign Language. We also provide interpreters for languages not listed, but a 24-hour notice is required.</li> <li>Telephone interpreter services are available 24/7 for Spanish and Arabic.</li> <li>Telecommunications devices (TDD) are available for deaf and hard-of-hearing patients.</li> <li>Language assistance services are requested by the International Center staff for new patients and by the clinical team at the time of need for current and returning patients.</li> </ul> </div> </div> </div> </div> <h3 class="panel-title ui-accordion-header"> <div> <span class="header-text">I prefer my patients to contact MD Anderson and setup their own appointment. What patient-specific pathway should I recommend to them that allows me to receive follow-up notes?</span> <i class='fa fa-minus'></i> <i class='fa fa-plus'></i> </div> </h3> <div class="panel-container ui-accordion-content"> <div class="panel-content"> <div class="accordion-content-left accordion-content col12"> <div class="rte-container basic-content"> <ul> <li>Encourage your patients to list you as their follow-up physician and part of their care team.</li> <li>Phone: 877-632-6789, option 1, Monday – Friday: 8 a.m. to 11 p.m., Saturday-Sunday: 8 a.m. to 7 p.m., CST</li> <li>Online: <a href="https://my.mdanderson.org/RequestAppointment" target="_blank">appointment request form</a></li> </ul> </div> </div> </div> </div> <h3 class="panel-title ui-accordion-header"> <div> <span class="header-text">How do I enroll my patient in a clinical trial or review clinical trial options?</span> <i class='fa fa-minus'></i> <i class='fa fa-plus'></i> </div> </h3> <div class="panel-container ui-accordion-content"> <div class="panel-content"> <div class="accordion-content-left accordion-content col12"> <div class="rte-container basic-content"> <ul> <li>Providers and patients are encouraged to search through our <a href="/patients-family/diagnosis-treatment/clinical-trials.html">clinical trial database</a> to view the many types available.</li> <li>Participation in a clinical trial requires a patient to schedule an appointment with MD Anderson to discuss treatment opportunities and eligibility criteria.</li> <li>The Referring Provider Team can help providers to identify the appropriate research staff to discuss clinical trials and eligibility criteria specific to their patients.</li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </section> </div> <!--googleoff: all--> <div class="pre-footer"> <div class="section"></div><div class="iparys_inherited"> <!-- ROW (3-COLUMN) --> <section class=" highlight " data-transition="fadeIn"> <div 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