CINXE.COM

Help & Support - SUSU

<!doctype html> <html lang="en-GB"> <head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="profile" href="https://gmpg.org/xfn/11"> <meta name='robots' content='index, follow, max-image-preview:large, max-snippet:-1, max-video-preview:-1' /> <style>img:is([sizes="auto" i], [sizes^="auto," i]) { contain-intrinsic-size: 3000px 1500px }</style> <!-- This site is optimized with the Yoast SEO plugin v23.9 - https://yoast.com/wordpress/plugins/seo/ --> <title>Help &amp; Support - SUSU</title> <link rel="canonical" href="https://www.susu.org/help-support/" /> <meta property="og:locale" content="en_GB" /> <meta property="og:type" content="article" /> <meta property="og:title" content="Help &amp; Support - SUSU" /> <meta property="og:description" content="Help and Support Help and Support The Students’ Union strives to ensure that every student receives the help they need when they face a problem. We provide a range of support for all of our members. However, if there is something we can&#8217;t directly help with, we can also guide you to the right support. [&hellip;]" /> <meta property="og:url" content="https://www.susu.org/help-support/" /> <meta property="og:site_name" content="SUSU" /> <meta property="article:publisher" content="https://www.facebook.com/UnionSouthampton/" /> <meta property="article:modified_time" content="2024-08-05T08:19:06+00:00" /> <meta property="og:image" content="https://www.susu.org/wp-content/uploads/elementor/thumbs/High-Quality_Advice-Centre-Duck-Egg-e1687342834743-q8a9yf8sl3xxqjwpa7afykt5arcjetrqqhr04zxw9s-qa85jwpidxse0waqtehvl7aq6bbcjvl7g86rlju2o0.png" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:site" content="@union_soton" /> <meta name="twitter:label1" content="Estimated reading time" /> <meta name="twitter:data1" content="1 minute" /> <script type="application/ld+json" class="yoast-schema-graph">{"@context":"https://schema.org","@graph":[{"@type":"WebPage","@id":"https://www.susu.org/help-support/","url":"https://www.susu.org/help-support/","name":"Help &amp; Support - SUSU","isPartOf":{"@id":"https://www.susu.org/#website"},"primaryImageOfPage":{"@id":"https://www.susu.org/help-support/#primaryimage"},"image":{"@id":"https://www.susu.org/help-support/#primaryimage"},"thumbnailUrl":"https://www.susu.org/wp-content/uploads/elementor/thumbs/High-Quality_Advice-Centre-Duck-Egg-e1687342834743-q8a9yf8sl3xxqjwpa7afykt5arcjetrqqhr04zxw9s-qa85jwpidxse0waqtehvl7aq6bbcjvl7g86rlju2o0.png","datePublished":"2023-03-21T09:28:19+00:00","dateModified":"2024-08-05T08:19:06+00:00","breadcrumb":{"@id":"https://www.susu.org/help-support/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https://www.susu.org/help-support/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https://www.susu.org/help-support/#primaryimage","url":"https://www.susu.org/wp-content/uploads/elementor/thumbs/High-Quality_Advice-Centre-Duck-Egg-e1687342834743-q8a9yf8sl3xxqjwpa7afykt5arcjetrqqhr04zxw9s-qa85jwpidxse0waqtehvl7aq6bbcjvl7g86rlju2o0.png","contentUrl":"https://www.susu.org/wp-content/uploads/elementor/thumbs/High-Quality_Advice-Centre-Duck-Egg-e1687342834743-q8a9yf8sl3xxqjwpa7afykt5arcjetrqqhr04zxw9s-qa85jwpidxse0waqtehvl7aq6bbcjvl7g86rlju2o0.png"},{"@type":"BreadcrumbList","@id":"https://www.susu.org/help-support/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.susu.org/"},{"@type":"ListItem","position":2,"name":"Help &amp; Support"}]},{"@type":"WebSite","@id":"https://www.susu.org/#website","url":"https://www.susu.org/","name":"SUSU","description":"University of Southampton Students&#039; Union","publisher":{"@id":"https://www.susu.org/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://www.susu.org/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https://www.susu.org/#organization","name":"SUSU","url":"https://www.susu.org/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https://www.susu.org/#/schema/logo/image/","url":"https://www.susu.org/wp-content/uploads/2023/04/High-Quality_SUSU-Stacked-Logo-White-Coloured-Icons-on-Burgundy.png","contentUrl":"https://www.susu.org/wp-content/uploads/2023/04/High-Quality_SUSU-Stacked-Logo-White-Coloured-Icons-on-Burgundy.png","width":603,"height":618,"caption":"SUSU"},"image":{"@id":"https://www.susu.org/#/schema/logo/image/"},"sameAs":["https://www.facebook.com/UnionSouthampton/","https://x.com/union_soton"]}]}</script> <!-- / Yoast SEO plugin. --> <link rel="alternate" type="application/rss+xml" title="SUSU &raquo; Feed" href="https://www.susu.org/feed/" /> <link rel="alternate" type="application/rss+xml" title="SUSU &raquo; Comments Feed" href="https://www.susu.org/comments/feed/" /> <script> window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/15.0.3\/svg\/","svgExt":".svg","source":{"concatemoji":"https:\/\/www.susu.org\/wp-includes\/js\/wp-emoji-release.min.js?ver=6.7.1"}}; /*! This file is auto-generated */ !function(i,n){var o,s,e;function c(e){try{var t={supportTests:e,timestamp:(new Date).valueOf()};sessionStorage.setItem(o,JSON.stringify(t))}catch(e){}}function p(e,t,n){e.clearRect(0,0,e.canvas.width,e.canvas.height),e.fillText(t,0,0);var t=new Uint32Array(e.getImageData(0,0,e.canvas.width,e.canvas.height).data),r=(e.clearRect(0,0,e.canvas.width,e.canvas.height),e.fillText(n,0,0),new Uint32Array(e.getImageData(0,0,e.canvas.width,e.canvas.height).data));return t.every(function(e,t){return e===r[t]})}function u(e,t,n){switch(t){case"flag":return n(e,"\ud83c\udff3\ufe0f\u200d\u26a7\ufe0f","\ud83c\udff3\ufe0f\u200b\u26a7\ufe0f")?!1:!n(e,"\ud83c\uddfa\ud83c\uddf3","\ud83c\uddfa\u200b\ud83c\uddf3")&&!n(e,"\ud83c\udff4\udb40\udc67\udb40\udc62\udb40\udc65\udb40\udc6e\udb40\udc67\udb40\udc7f","\ud83c\udff4\u200b\udb40\udc67\u200b\udb40\udc62\u200b\udb40\udc65\u200b\udb40\udc6e\u200b\udb40\udc67\u200b\udb40\udc7f");case"emoji":return!n(e,"\ud83d\udc26\u200d\u2b1b","\ud83d\udc26\u200b\u2b1b")}return!1}function f(e,t,n){var r="undefined"!=typeof WorkerGlobalScope&&self instanceof WorkerGlobalScope?new OffscreenCanvas(300,150):i.createElement("canvas"),a=r.getContext("2d",{willReadFrequently:!0}),o=(a.textBaseline="top",a.font="600 32px Arial",{});return e.forEach(function(e){o[e]=t(a,e,n)}),o}function t(e){var t=i.createElement("script");t.src=e,t.defer=!0,i.head.appendChild(t)}"undefined"!=typeof Promise&&(o="wpEmojiSettingsSupports",s=["flag","emoji"],n.supports={everything:!0,everythingExceptFlag:!0},e=new Promise(function(e){i.addEventListener("DOMContentLoaded",e,{once:!0})}),new Promise(function(t){var n=function(){try{var e=JSON.parse(sessionStorage.getItem(o));if("object"==typeof e&&"number"==typeof e.timestamp&&(new Date).valueOf()<e.timestamp+604800&&"object"==typeof e.supportTests)return e.supportTests}catch(e){}return null}();if(!n){if("undefined"!=typeof Worker&&"undefined"!=typeof OffscreenCanvas&&"undefined"!=typeof URL&&URL.createObjectURL&&"undefined"!=typeof Blob)try{var e="postMessage("+f.toString()+"("+[JSON.stringify(s),u.toString(),p.toString()].join(",")+"));",r=new Blob([e],{type:"text/javascript"}),a=new Worker(URL.createObjectURL(r),{name:"wpTestEmojiSupports"});return void(a.onmessage=function(e){c(n=e.data),a.terminate(),t(n)})}catch(e){}c(n=f(s,u,p))}t(n)}).then(function(e){for(var t in e)n.supports[t]=e[t],n.supports.everything=n.supports.everything&&n.supports[t],"flag"!==t&&(n.supports.everythingExceptFlag=n.supports.everythingExceptFlag&&n.supports[t]);n.supports.everythingExceptFlag=n.supports.everythingExceptFlag&&!n.supports.flag,n.DOMReady=!1,n.readyCallback=function(){n.DOMReady=!0}}).then(function(){return e}).then(function(){var e;n.supports.everything||(n.readyCallback(),(e=n.source||{}).concatemoji?t(e.concatemoji):e.wpemoji&&e.twemoji&&(t(e.twemoji),t(e.wpemoji)))}))}((window,document),window._wpemojiSettings); </script> <link rel='stylesheet' id='embed-pdf-viewer-css' href='https://www.susu.org/wp-content/plugins/embed-pdf-viewer/css/embed-pdf-viewer.css?ver=2.4.6' media='screen' /> <link rel='stylesheet' id='premium-addons-css' href='https://www.susu.org/wp-content/plugins/premium-addons-for-elementor/assets/frontend/min-css/premium-addons.min.css?ver=4.10.64' media='all' /> <style id='wp-emoji-styles-inline-css'> img.wp-smiley, img.emoji { display: inline !important; border: none !important; box-shadow: none !important; height: 1em !important; width: 1em !important; margin: 0 0.07em !important; vertical-align: -0.1em !important; background: none !important; padding: 0 !important; } </style> <style id='classic-theme-styles-inline-css'> /*! This file is auto-generated */ .wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none} </style> <style id='global-styles-inline-css'> :root{--wp--preset--aspect-ratio--square: 1;--wp--preset--aspect-ratio--4-3: 4/3;--wp--preset--aspect-ratio--3-4: 3/4;--wp--preset--aspect-ratio--3-2: 3/2;--wp--preset--aspect-ratio--2-3: 2/3;--wp--preset--aspect-ratio--16-9: 16/9;--wp--preset--aspect-ratio--9-16: 9/16;--wp--preset--color--black: #000000;--wp--preset--color--cyan-bluish-gray: #abb8c3;--wp--preset--color--white: #ffffff;--wp--preset--color--pale-pink: #f78da7;--wp--preset--color--vivid-red: #cf2e2e;--wp--preset--color--luminous-vivid-orange: #ff6900;--wp--preset--color--luminous-vivid-amber: #fcb900;--wp--preset--color--light-green-cyan: #7bdcb5;--wp--preset--color--vivid-green-cyan: #00d084;--wp--preset--color--pale-cyan-blue: #8ed1fc;--wp--preset--color--vivid-cyan-blue: #0693e3;--wp--preset--color--vivid-purple: #9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple: linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan: linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange: linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red: linear-gradient(135deg,rgba(255,105,0,1) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray: linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);--wp--preset--gradient--cool-to-warm-spectrum: linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple: linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux: linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk: linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean: linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass: linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight: linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--font-size--small: 13px;--wp--preset--font-size--medium: 20px;--wp--preset--font-size--large: 36px;--wp--preset--font-size--x-large: 42px;--wp--preset--spacing--20: 0.44rem;--wp--preset--spacing--30: 0.67rem;--wp--preset--spacing--40: 1rem;--wp--preset--spacing--50: 1.5rem;--wp--preset--spacing--60: 2.25rem;--wp--preset--spacing--70: 3.38rem;--wp--preset--spacing--80: 5.06rem;--wp--preset--shadow--natural: 6px 6px 9px rgba(0, 0, 0, 0.2);--wp--preset--shadow--deep: 12px 12px 50px rgba(0, 0, 0, 0.4);--wp--preset--shadow--sharp: 6px 6px 0px rgba(0, 0, 0, 0.2);--wp--preset--shadow--outlined: 6px 6px 0px -3px rgba(255, 255, 255, 1), 6px 6px rgba(0, 0, 0, 1);--wp--preset--shadow--crisp: 6px 6px 0px rgba(0, 0, 0, 1);}:where(.is-layout-flex){gap: 0.5em;}:where(.is-layout-grid){gap: 0.5em;}body .is-layout-flex{display: flex;}.is-layout-flex{flex-wrap: wrap;align-items: center;}.is-layout-flex > :is(*, div){margin: 0;}body .is-layout-grid{display: grid;}.is-layout-grid > :is(*, div){margin: 0;}:where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;}:where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color: var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color: var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color: var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color: var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;} :where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;} :where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;} :root :where(.wp-block-pullquote){font-size: 1.5em;line-height: 1.6;} </style> <link rel='stylesheet' id='embedpress-style-css' href='https://www.susu.org/wp-content/plugins/embedpress/assets/css/embedpress.css?ver=6.7.1' media='all' /> <link rel='stylesheet' id='pafe-extension-style-free-css' href='https://www.susu.org/wp-content/plugins/piotnet-addons-for-elementor/assets/css/minify/extension.min.css?ver=2.4.31' media='all' /> <link rel='stylesheet' id='searchandfilter-css' href='https://www.susu.org/wp-content/plugins/search-filter/style.css?ver=1' media='all' /> <link rel='stylesheet' id='hello-elementor-css' href='https://www.susu.org/wp-content/themes/hello-elementor/style.min.css?ver=2.8.1' media='all' /> <link rel='stylesheet' id='hello-elementor-theme-style-css' href='https://www.susu.org/wp-content/themes/hello-elementor/theme.min.css?ver=2.8.1' media='all' /> <link rel='stylesheet' id='elementor-frontend-css' href='https://www.susu.org/wp-content/uploads/elementor/css/custom-frontend.min.css?ver=1732041447' media='all' /> <link rel='stylesheet' id='elementor-post-6086-css' href='https://www.susu.org/wp-content/uploads/elementor/css/post-6086.css?ver=1732041447' media='all' /> <link rel='stylesheet' id='swiper-css' href='https://www.susu.org/wp-content/plugins/elementor/assets/lib/swiper/v8/css/swiper.min.css?ver=8.4.5' media='all' /> <link rel='stylesheet' id='e-swiper-css' href='https://www.susu.org/wp-content/plugins/elementor/assets/css/conditionals/e-swiper.min.css?ver=3.25.8' media='all' /> <link rel='stylesheet' id='e-popup-style-css' href='https://www.susu.org/wp-content/plugins/elementor-pro/assets/css/conditionals/popup.min.css?ver=3.25.3' media='all' /> <link rel='stylesheet' id='widget-heading-css' href='https://www.susu.org/wp-content/plugins/elementor/assets/css/widget-heading.min.css?ver=3.25.8' media='all' /> <link rel='stylesheet' id='widget-text-editor-css' href='https://www.susu.org/wp-content/plugins/elementor/assets/css/widget-text-editor.min.css?ver=3.25.8' media='all' /> <link rel='stylesheet' id='e-animation-fadeIn-css' href='https://www.susu.org/wp-content/plugins/elementor/assets/lib/animations/styles/fadeIn.min.css?ver=3.25.8' media='all' /> <link rel='stylesheet' id='widget-breadcrumbs-css' href='https://www.susu.org/wp-content/plugins/elementor-pro/assets/css/widget-breadcrumbs.min.css?ver=3.25.3' media='all' /> <link rel='stylesheet' id='widget-spacer-css' href='https://www.susu.org/wp-content/plugins/elementor/assets/css/widget-spacer.min.css?ver=3.25.8' media='all' /> <link rel='stylesheet' id='widget-video-css' href='https://www.susu.org/wp-content/plugins/elementor/assets/css/widget-video.min.css?ver=3.25.8' media='all' /> <link rel='stylesheet' id='widget-image-box-css' href='https://www.susu.org/wp-content/uploads/elementor/css/custom-widget-image-box.min.css?ver=1732041447' media='all' /> <link rel='stylesheet' id='elementor-post-5692-css' href='https://www.susu.org/wp-content/uploads/elementor/css/post-5692.css?ver=1732041548' media='all' /> <link rel='stylesheet' id='elementor-post-6271-css' href='https://www.susu.org/wp-content/uploads/elementor/css/post-6271.css?ver=1732041447' media='all' /> <link rel='stylesheet' id='elementor-post-6323-css' href='https://www.susu.org/wp-content/uploads/elementor/css/post-6323.css?ver=1732041448' media='all' /> <link rel='stylesheet' id='dashicons-css' href='https://www.susu.org/wp-includes/css/dashicons.min.css?ver=6.7.1' media='all' /> <script src="https://www.susu.org/wp-includes/js/jquery/jquery.min.js?ver=3.7.1" id="jquery-core-js"></script> <script src="https://www.susu.org/wp-includes/js/jquery/jquery-migrate.min.js?ver=3.4.1" id="jquery-migrate-js"></script> <script src="https://www.susu.org/wp-content/plugins/piotnet-addons-for-elementor/assets/js/minify/extension.min.js?ver=2.4.31" id="pafe-extension-free-js"></script> <link rel="https://api.w.org/" href="https://www.susu.org/wp-json/" /><link rel="alternate" title="JSON" type="application/json" href="https://www.susu.org/wp-json/wp/v2/pages/5692" /><link rel="EditURI" type="application/rsd+xml" title="RSD" href="https://www.susu.org/xmlrpc.php?rsd" /> <meta name="generator" content="WordPress 6.7.1" /> <link rel='shortlink' href='https://www.susu.org/?p=5692' /> <link rel="alternate" title="oEmbed (JSON)" type="application/json+oembed" href="https://www.susu.org/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fwww.susu.org%2Fhelp-support%2F" /> <link rel="alternate" title="oEmbed (XML)" type="text/xml+oembed" href="https://www.susu.org/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fwww.susu.org%2Fhelp-support%2F&#038;format=xml" /> <meta name="generator" content="Elementor 3.25.8; features: e_font_icon_svg, additional_custom_breakpoints, e_optimized_control_loading; settings: css_print_method-external, google_font-disabled, font_display-swap"> <!-- Sophia Pro WebFonts --> <link rel="stylesheet" href="https://use.typekit.net/czx6utv.css"> <!-- Bootstrap --> <link rel="stylesheet" href="https://www.susu.org/coreui/css/bootstrap5/bootstrap.min.css"> <!--<script type="text/javascript" src="https://www.susu.org/coreui/js/bootstrap5/bootstrap.min.js"></script>--> <script src="https://cdn.jsdelivr.net/npm/bootstrap@5.3.3/dist/js/bootstrap.min.js" integrity="sha384-0pUGZvbkm6XF6gxjEnlmuGrJXVbNuzT9qBBavbLwCsOGabYfZo0T0to5eqruptLy" crossorigin="anonymous"></script> <!-- jQuery --> <!--<script src="https://www.susu.org/coreui/js/popper.min.js"></script>--> <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.7.1/jquery.min.js"></script> <script src="https://cdn.jsdelivr.net/npm/@popperjs/core@2.11.8/dist/umd/popper.min.js" integrity="sha384-I7E8VVD/ismYTF4hNIPjVp/Zjvgyol6VFvRkX/vR+Vc4jQkC+hVqc2pM8ODewa9r" crossorigin="anonymous"></script> <!-- Font Awesome 6 --> <script rel="preconnect" src="https://kit.fontawesome.com/b2aed9b342.js" crossorigin="anonymous"></script> <!-- Cookie Consent --> <script src="https://www.susu.org/coreui/js/cookieconsent.js"></script> <link rel="stylesheet" href="https://www.susu.org/coreui/css/cookieconsent.css"> <!-- Custom SUSU Stylesheet --> <link rel="stylesheet" href="https://www.susu.org/coreui/css/susu-bs5-mods.css"> <style> :root { --cc-font-family: "sofia-pro-1","sofia-pro-2", Arial, sans-serif; --cc-btn-primary-bg: var(--bs-primary); --cc-btn-primary-hover-bg: var(--bs-primary-text-emphasis); --cc-text: #333; --cc-btn-secondary-bg: var(--bs-secondary); --cc-btn-secondary-hover-bg: var(--bs-secondary-text-emphasis); --cc-btn-secondary-text: #fff; } #cm { bottom: 4.25em !important; } #c-ttl, #s-bl td::before, #s-ttl, .cc_div .b-tl, .cc_div .c-bn { font-weight: 400 !important; } body { overflow-x: hidden !important; } </style> <!-- Google tag (gtag.js) --> <script async src="https://www.googletagmanager.com/gtag/js?id=G-VMNBZTFL2B"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-VMNBZTFL2B'); </script> <!-- Meta Pixel Code --> <script type='text/javascript'> !function(f,b,e,v,n,t,s){if(f.fbq)return;n=f.fbq=function(){n.callMethod? n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n; n.push=n;n.loaded=!0;n.version='2.0';n.queue=[];t=b.createElement(e);t.async=!0; t.src=v;s=b.getElementsByTagName(e)[0];s.parentNode.insertBefore(t,s)}(window, document,'script','https://connect.facebook.net/en_US/fbevents.js?v=next'); </script> <!-- End Meta Pixel Code --> <script type='text/javascript'> var url = window.location.origin + '?ob=open-bridge'; fbq('set', 'openbridge', '606159424930720', url); </script> <script type='text/javascript'>fbq('init', '606159424930720', {}, { "agent": "wordpress-6.7.1-3.0.16" })</script><script type='text/javascript'> fbq('track', 'PageView', []); </script> <!-- Meta Pixel Code --> <noscript> <img height="1" width="1" style="display:none" alt="fbpx" src="https://www.facebook.com/tr?id=606159424930720&ev=PageView&noscript=1" /> </noscript> <!-- End Meta Pixel Code --> <style> .e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+4):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } @media screen and (max-height: 1024px) { .e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+3):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } } @media screen and (max-height: 640px) { .e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload), .e-con.e-parent:nth-of-type(n+2):not(.e-lazyloaded):not(.e-no-lazyload) * { background-image: none !important; } } </style> <style id="wp-custom-css"> .pointer-added { cursor: pointer; } </style> </head> <body class="page-template-default page page-id-5692 page-parent elementor-default elementor-kit-6086 elementor-page elementor-page-5692 elementor-page-27999 elementor-page-6873 elementor-page-6842"> <a class="skip-link screen-reader-text" href="#content">Skip to content</a> <link rel="stylesheet" href="https://www.susu.org/coreui/css/bootstrap5/bootstrap.min.css"> <link rel="stylesheet" href="https://www.susu.org/coreui/css/susu-bs5-mods.css?v=20240920" /> <link rel="stylesheet" href="https://use.typekit.net/czx6utv.css"> <script rel="preconnect" src="https://kit.fontawesome.com/b2aed9b342.js" crossorigin="anonymous"></script> <style> #search-modal .modal-footer { display: flex; gap: 20px; justify-content: flex-start; } #search-modal .modal-footer p { padding: 0 !important; margin: 0 !important; display: flex; justify-content: center; align-items: center; gap: 6px; } #search-modal .modal-footer i, #search-modal .modal-footer span { font-weight: 300; font-size: 12px; padding: 4px 6px; border-radius: 4px; color: white; } #search-modal .modal-footer span { padding: 2px 4px; } #search-modal .list-group-item { display: flex; justify-content: space-between; align-items: center; } #search-modal .list-group-item p { padding: 0 !important; margin: 0 !important; } #search-modal .list-group-item.active a { color: white; } </style> <script> $(document).ready(function () { $(".dropdown").hover( function () { if ($(window).width() < 1200) { return; } $(this).find(".dropdown-menu").addClass("show"); $(this).find(".dropdown-menu").attr("data-bs-popper", "static"); $(this).find(".dropdown-toggle").attr("aria-expanded", "true"); }, function () { if ($(window).width() < 1200) { return; } $(this).find(".dropdown-menu").removeClass("show"); $(this).find(".dropdown-menu").removeAttr("data-bs-popper"); $(this).find(".dropdown-toggle").attr("aria-expanded", "false"); } ); }); </script> <script> let results = []; let recentSearches = localStorage.getItem('susu_recent_searches'); let selectedSearch = 0; if(!recentSearches) { recentSearches = []; localStorage.setItem('susu_recent_searches', JSON.stringify(recentSearches)); } else { let arr = JSON.parse(recentSearches); recentSearches = arr.slice(0,5); } $(document).ready(() => { if(recentSearches.length > 0) $('#no_recent').remove(); for(let i = 0; i < recentSearches.length; i++) { if(selectedSearch == i) { $('#recent_list').append(`<li class="list-group-item fw-light py-3 active"><p><i class="fal fa-clock-rotate-left me-2"></i> <span>${recentSearches[i].query}</span></p></li>`) } else { $('#recent_list').append(`<li class="list-group-item fw-light py-3"><p><i class="fal fa-clock-rotate-left me-2"></i> <span>${recentSearches[i].query}</span></p></li>`) } } $('.nav-search-icon').on('click', function () { $('#search-modal').modal('toggle'); console.log('asdf'); }); // search controls $('#search-modal').on('keyup', (e) => { let list = $('#recent_list li'); switch(e.key) { case 'Escape': $('#search-modal').toggle(); break; case 'Enter': // enter if($('#search-input').is(':focus') && $('#search-input').val().length > 0 && $('#results_title').html().toLowerCase() == 'recent') return; e.preventDefault(); let selectedItem = $('#recent_list li.active p span'); if($('#results_title').html().toLowerCase() == 'results') { list = $('#results_list li.active a'); window.location = list.attr('href'); return; } $('#recent_list li.active').removeClass('active'); $('#search-input').val(selectedItem.html()) $('#search-input').change(); break; case 'ArrowUp': // up if(selectedSearch == 0) return; if($('#results_title').html().toLowerCase() == 'results') { list = $('#results_list li'); } selectedSearch--; list.each(function (index) { if(index == selectedSearch) { $(this).addClass('active'); } else { if($(this).hasClass('active')) $(this).removeClass('active'); } }); break; case 'ArrowDown': // down if($('#results_title').html().toLowerCase() == 'recent') { if(selectedSearch == recentSearches.length-1) return; } if($('#results_title').html().toLowerCase() == 'results') { if(selectedSearch == results.length-1) return; list = $('#results_list li'); } selectedSearch++; list.each(function (index) { if(index == selectedSearch) { $(this).addClass('active'); } else { if($(this).hasClass('active')) $(this).removeClass('active'); } }); break; default: return; // exit this handler for other keys } e.preventDefault(); }); $('#search-input').on('input', (e) => { e.preventDefault(); if(e.target.value === '') { $('#results_title').html('Recent'); $('#recent_list').show(); $('#clear_search_history').show(); $('#results_list').hide(); $('#no_recent').remove(); } }); $('#clear_search_history').on('click', () => { recentSearches = []; $('#recent_list').html(`<li class="list-group-item fw-light py-3" id="no_recent"><p>No recent searches.</p></li>`); localStorage.setItem('susu_recent_searches', JSON.stringify(recentSearches)); selectedSearch = 0; }); $('#recent_list li').on('click', function () { if($(this).attr('id') == "no_recent") return; let el = $(this); let oldActiveElement = $('#recent_list li.active'); oldActiveElement.removeClass('active'); if(el.hasClass('active')) { el.removeClass('active') } else { el.addClass('active'); } $('#search-input').val(el.children().children()[1].innerHTML) $('#search-input').change(); }); $('#search-input').on('change', (e) => { e.preventDefault(); let query = e.target.value; if(query == '') { $('#results').show(); $('#search_spinner').hide(); return; } $('#results').hide(); $('#recent_list').hide(); $('#clear_search_history').hide(); $('#search_spinner').show(); setTimeout(() => { $('#search_spinner').hide(); $('#results_title').html('Results'); $('#results').show(); const currentDate = new Date(); const currentTimestamp = currentDate.toISOString(); const requestUrl = 'https://www.googleapis.com/customsearch/v1?key=AIzaSyChDyx7tZdpq1TwE0W3SAt6OD56XmSo-G0&cx=010188895806020456991:inlwsjjo6ty&q='; $.get(requestUrl + query, (data) => { $('#results_list').show(); results = data.items; if(results.length > 0) $('#no_results').hide(); $('#results_list').html(''); results.forEach((item, index) => { if(selectedSearch == index) { $('#results_list').append(`<li class="list-group-item fw-light py-3 active"><a href="${item.link}"><i class="fal fa-link me-2"></i> ${item.title}</a></li>`) } else { $('#results_list').append(`<li class="list-group-item fw-light py-3"><a href="${item.link}"><i class="fal fa-link me-2"></i> ${item.title}</a></li>`) } }); }); recentSearches.unshift({ 'query': query, 'timestamp': currentTimestamp, }) if(recentSearches.length > 5) { recentSearches.pop(); $('#recent_list li').last().remove(); } selectedSearch = 0; $('#recent_list li.active').removeClass('active'); $('#recent_list').prepend(`<li class="list-group-item fw-light py-3 active"><p><i class="fal fa-clock-rotate-left me-2"></i> <span>${query}</span></p></li>`) localStorage.setItem('susu_recent_searches', JSON.stringify(recentSearches)); }, 3000); }); }); </script> <nav class="navbar navbar-expand-xl susu-nav bg-primary sticky-top"> <div class="container d-flex navbar-container d-flex justify-content-between justify-md-content-center"> <a class="susu_logo" href="/"><img src="/coreui/img/susu2020-white.png" alt="SUSU logo"></a> <button type="button" class="navbar-toggler" data-bs-toggle="collapse" data-bs-target="#navbar" aria-expanded="false" aria-controls="navbar"> <i class="fal fa-bars"></i> </button> <div id="navbar" class="navbar-collapse collapse"> <ul class="navbar-nav susu-menu"> <li class="dropdown flex-column justify-content-center "> <a class="flex-row flex-xl-column gap-2 gap-xl-0" id="sususubmenu_12254" data-bs-toggle="dropdown" href="#" role="button" aria-haspopup="true" aria-expanded="false">What's <br> On</a><div aria-labelledby="" class="dropdown-menu "><a class="dropdown-item" href="https://www.susu.org/calendar">What's On Home</a><a class="dropdown-item" href="https://www.susu.org/calendar">Calendar</a><a class="dropdown-item" href="https://www.susu.org/campaigns/">Campaigns</a></div> </li> <li class="dropdown flex-column justify-content-center "> <a class="flex-row flex-xl-column gap-2 gap-xl-0" id="sususubmenu_15046" data-bs-toggle="dropdown" href="#" role="button" aria-haspopup="true" aria-expanded="false">Activities</a><div aria-labelledby="" class="dropdown-menu "><a class="dropdown-item" href="https://www.susu.org/activities/">Activities Home</a><a class="dropdown-item" href="https://www.susu.org/activities/sports/">Sports</a><a class="dropdown-item" href="https://www.susu.org/activities/interest/societies">Societies</a><a class="dropdown-item" href="https://www.susu.org/activities/give-it-a-go/">Give It A Go</a><a class="dropdown-item" href="https://www.susu.org/activities/volunteering/">Volunteering</a><a class="dropdown-item" href="https://www.susu.org/activities/starting-a-club-or-society/">Starting a Club or Society</a><a class="dropdown-item" href="https://sotonac.sharepoint.com/teams/SUSU-groups">Clubs and Societies Guidelines</a></div> </li> <li class="dropdown flex-column justify-content-center "> <a class="flex-row flex-xl-column gap-2 gap-xl-0" id="sususubmenu_15055" data-bs-toggle="dropdown" href="#" role="button" aria-haspopup="true" aria-expanded="false">Help & Support</a><div aria-labelledby="" class="dropdown-menu "><a class="dropdown-item" href="https://www.susu.org/help-support/">Help & Support Home</a><a class="dropdown-item" href="https://www.susu.org/help-support/the-advice-centre/">The Advice Centre</a><a class="dropdown-item" href="https://www.susu.org/help-support/wellbeing/">Wellbeing</a><a class="dropdown-item" href="https://www.susu.org/help-support/university-support/">University Support</a><a class="dropdown-item" href="https://www.susu.org/help-support/cost-of-living/">Cost of Living Support</a><a class="dropdown-item" href="https://www.susu.org/help-support/susu-safe/">SUSU Safe</a><a class="dropdown-item" href="https://www.susu.org/help-support/susu-safety-bus/">SUSU Safety Bus</a><a class="dropdown-item" href="https://www.susu.org/help-support/gender-expression-fund/">Gender Expression Fund</a><a class="dropdown-item" href="https://www.susu.org/about-susu/faq/">FAQ</a></div> </li> <li class="dropdown flex-column justify-content-center "> <a class="flex-row flex-xl-column gap-2 gap-xl-0" id="sususubmenu_15057" data-bs-toggle="dropdown" href="#" role="button" aria-haspopup="true" aria-expanded="false">Student Voice</a><div aria-labelledby="" class="dropdown-menu "><a class="dropdown-item" href="https://www.susu.org/student-voice/">Student Voice Home</a><a class="dropdown-item" href="https://www.susu.org/student-voice/elections/">Elections</a><a class="dropdown-item" href="https://www.susu.org/representation/academic-representation.html">Find Your Academic Reps</a><a class="dropdown-item" href="https://www.susu.org/student-voice/pgr-hub/">PGR Hub</a><a class="dropdown-item" href="https://www.susu.org/student-voice/sabbatical-officers-student-officers/">Sabbatical Officers and Student Officers</a><a class="dropdown-item" href="https://www.susu.org/you-make-change/">You Make Change</a><a class="dropdown-item" href="https://www.susu.org/about-susu/blog/">Blog</a><a class="dropdown-item" href="https://www.susu.org/student-voice/senate/">Senate</a><a class="dropdown-item" href="https://www.susu.org/student-voice/agm/">AGM</a><a class="dropdown-item" href="https://www.susu.org/student-voice/petitions/">Petitions</a></div> </li> <li class="dropdown flex-column justify-content-center "> <a class="flex-row flex-xl-column gap-2 gap-xl-0" id="sususubmenu_15059" data-bs-toggle="dropdown" href="#" role="button" aria-haspopup="true" aria-expanded="false">Eat. Drink. Shop</a><div aria-labelledby="" class="dropdown-menu "><a class="dropdown-item" href="https://www.susu.org/eat-drink-shop/">Eat.Drink.Shop Home</a><a class="dropdown-item" href="https://www.susu.org/eat-drink-shop/the-stags/">The Stag’s</a><a class="dropdown-item" href="https://www.susu.org/eat-drink-shop/the-bridge/">The Bridge</a><a class="dropdown-item" href="https://www.susu.org/eat-drink-shop/the-shop/">The Shop</a><a class="dropdown-item" href="https://www.susu.org/eat-drink-shop/plant-pot/">The Plant Pot</a><a class="dropdown-item" href="https://www.susu.org/eat-drink-shop/redbrick-kitchen/">Redbrick Kitchen</a><a class="dropdown-item" href="https://www.susu.org/eat-drink-shop/the-locker/">The Locker</a><a class="dropdown-item" href="https://www.susu.org/eat-drink-shop/below-deck/">Below Deck</a><a class="dropdown-item" href="https://www.susu.org/eat-drink-shop/deals-discounts/">Student Deals &amp; Discounts</a></div> </li> <li class="dropdown flex-column justify-content-center "> <a class="flex-row flex-xl-column gap-2 gap-xl-0" id="sususubmenu_15061" data-bs-toggle="dropdown" href="#" role="button" aria-haspopup="true" aria-expanded="false">About SUSU</a><div aria-labelledby="" class="dropdown-menu "><a class="dropdown-item" href="https://www.susu.org/about-susu/">About SUSU Home</a><a class="dropdown-item" href="https://www.susu.org/about-susu/strategy/">Strategy</a><a class="dropdown-item" href="https://www.susu.org/about-susu/membership/">Membership</a><a class="dropdown-item" href="https://www.susu.org/about-susu/governance/">Governance</a><a class="dropdown-item" href="https://www.susu.org/about-susu/news/">News</a><a class="dropdown-item" href="https://www.susu.org/about-susu/facts-figures/">Finance</a><a class="dropdown-item" href="https://www.susu.org/about-susu/campuses/">Campuses</a><a class="dropdown-item" href="https://www.susu.org/about-susu/sustainability/">Sustainability</a></div> </li> <li class="dropdown flex-column justify-content-center icon-item px-md-2 px-xxl-3"> <a class="flex-row flex-xl-column gap-2 gap-xl-0" href="https://www.susu.org/basket" role="button" aria-haspopup="true" aria-expanded="false"> <i class="fa fa-shopping-basket"></i><span class="d-block d-xl-none">Basket</span> </a> </li> <li class="dropdown flex-column justify-content-center icon-item px-md-2 px-xxl-3"> <a class="flex-row flex-xl-column gap-2 gap-xl-0" href="" data-bs-toggle="modal" data-bs-target="#search-modal" role="button" aria-haspopup="true" aria-expanded="false"> <i class="fa fa-search"></i><span class="d-block d-xl-none">Search</span> </a> </li> <li class="dropdown flex-column justify-content-center icon-item px-md-2 px-xxl-3"> <a class="flex-row flex-xl-column gap-2 gap-xl-0" id="sususubmenu_9571" data-bs-toggle="dropdown" href="#" role="button" aria-haspopup="true" aria-expanded="false"><i class="fa fa-user"></i> <span>Login</span></a><div aria-labelledby="" class="dropdown-menu dropdown-menu-end"><a class="dropdown-item" href="https://www.susu.org/login"><i class="fal fa-right-to-bracket"></i> Login</a></div> </li> </ul> </div> </div> </nav> <div class="modal fade" id="search-modal" tabindex="-1" role="dialog" aria-labelledby="search-modal-label"> <div class="modal-dialog" role="document"> <div class="modal-content"> <div class="text-dark bg-white modal-header" style="border-bottom: none !important;"> <h5 class="modal-title text-dark">Search</h5> <button type="button" class="btn-close" style="border: none !important" data-bs-dismiss="modal" aria-label="Close"> </button> </div> <div class="modal-body" style="padding-top: 0;"> <div class="input-group"> <input type="text" class="form-control rounded" autocomplete="off" name="search" id="search-input" placeholder="Search susu.org" autofocus> </div> <div class="w-100 mt-4 text-center" style="display: none;" id="search_spinner"> <div class="spinner-border text-primary" role="status"> <span class="visually-hidden">Loading...</span> </div> </div> <div class="mt-2" id="results"> <div class="d-flex justify-content-between"> <h6 class="text-primary" id="results_title">Recent</h6> <a class="text-muted" id="clear_search_history" href="#">Clear history</a> </div> <ul class="list-group" id="recent_list"> <li class="list-group-item fw-light py-3" id="no_recent"><p>No recent searches.</p></li> </ul> <ul class="list-group" id="results_list" style="display: none;"> <li class="list-group-item fw-light py-3" id="no_results"><p>No results found.</p></li> </ul> </div> </div> <div class="modal-footer"> <p> <i class="bg-primary fal fa-arrow-turn-down-left"></i> to select or search </p> <p> <i class="bg-primary fal fa-arrow-up"></i> <i class="bg-primary fal fa-arrow-down"></i> to navigate </p> <p> <span class="bg-primary">esc</span> to exit </p> </div> </div> </div> </div> <script> var serviceUrl = "//api.reciteme.com/asset/js?key="; var serviceKey = "68aab845422818ba37b66bcad37df91bce24e943"; var options = {}; // Options can be added as needed var autoLoad = false; var enableFragment = "#reciteEnable"; var loaded = [], frag = !1; window.location.hash === enableFragment && (frag = !0); function loadScript(c, b) { var a = document.createElement("script"); a.type = "text/javascript"; a.readyState ? a.onreadystatechange = function () { if ("loaded" == a.readyState || "complete" == a.readyState) a.onreadystatechange = null, void 0 != b && b() } : void 0 != b && (a.onload = function () { b() }); a.src = c; document.getElementsByTagName("head")[0].appendChild(a) } function _rc(c) { c += "="; for (var b = document.cookie.split(";"), a = 0; a < b.length; a++) { for (var d = b[a]; " " == d.charAt(0);)d = d.substring(1, d.length); if (0 == d.indexOf(c)) return d.substring(c.length, d.length) } return null } function loadService(c) { for (var b = serviceUrl + serviceKey, a = 0; a < loaded.length; a++)if (loaded[a] == b) return; loaded.push(b); loadScript(serviceUrl + serviceKey, function () { "function" === typeof _reciteLoaded && _reciteLoaded(); "function" == typeof c && c(); Recite.load(options); Recite.Event.subscribe("Recite:load", function () { Recite.enable() }) }) } "true" == _rc("Recite.Persist") && loadService(); if (autoLoad && "false" != _rc("Recite.Persist") || frag) document.addEventListener ? document.addEventListener("DOMContentLoaded", function (c) { loadService() }) : loadService(); </script> <script> document.addEventListener("DOMContentLoaded", function(event) { document.getElementById('enableRecite').addEventListener("click", function() { loadService(); }); }); </script> <script> $( document ).ready(function() { function addClassRecursively(element) { element.classList.add('recite-ignore-styles-background'); var children = element.children; for (var child of children) { addClassRecursively(child); } } var elements = document.querySelectorAll(".elementor-element-8f169b1"); elements.forEach(element => { addClassRecursively(element); }); var reciteBtnIgnore = document.querySelectorAll("div.fixed-bottom.d-flex.justify-content-center") for (var i = 0; i < reciteBtnIgnore.length; i++) { if (reciteBtnIgnore[i]) { reciteBtnIgnore[i].classList += " recite-ignore-styles-background"; } } }); </script> <div class="fixed-bottom d-flex justify-content-center gap-3" style="bottom: 10px;"> <button class="btn btn-primary px-4 py-2 d-flex gap-2 align-items-center" id="enableRecite"><i class="fa fa-universal-access"></i>Accessibility</button> </div> <main id="content" class="site-main post-5692 page type-page status-publish hentry"> <div class="page-content"> <div data-elementor-type="wp-page" data-elementor-id="5692" class="elementor elementor-5692" data-elementor-post-type="page"> <div class="elementor-element elementor-element-74cb97f0 e-con-full e-flex e-con e-parent" data-id="74cb97f0" data-element_type="container" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <div class="elementor-element elementor-element-f7e66e8 e-con-full e-flex e-con e-child" data-id="f7e66e8" data-element_type="container"> <div class="elementor-element elementor-element-8ffa311 elementor-widget elementor-widget-heading" data-id="8ffa311" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-xxl">Help and Support</h1> </div> </div> </div> </div> <div class="elementor-element elementor-element-a030166 e-flex e-con-boxed e-con e-parent" data-id="a030166" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-dfd92fb animated-fast elementor-invisible elementor-widget elementor-widget-global elementor-global-12940 elementor-widget-breadcrumbs" data-id="dfd92fb" data-element_type="widget" data-settings="{&quot;_animation&quot;:&quot;fadeIn&quot;}" data-widget_type="breadcrumbs.default"> <div class="elementor-widget-container"> <p id="breadcrumbs"><span><span><a href="https://www.susu.org/">Home</a></span> » <span class="breadcrumb_last" aria-current="page">Help &amp; Support</span></span></p> </div> </div> </div> </div> <div class="elementor-element elementor-element-c1f76f7 e-flex e-con-boxed e-con e-parent" data-id="c1f76f7" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-55c6b2e elementor-widget elementor-widget-spacer" data-id="55c6b2e" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-1521167 e-flex e-con-boxed e-con e-parent" data-id="1521167" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-05ac284 e-con-full e-flex e-con e-child" data-id="05ac284" data-element_type="container"> <div class="elementor-element elementor-element-8e34417 e-flex e-con-boxed e-con e-child" data-id="8e34417" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-9d24566 elementor-widget elementor-widget-heading" data-id="9d24566" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default">Help and Support</h1> </div> </div> <div class="elementor-element elementor-element-707cd42 elementor-widget elementor-widget-text-editor" data-id="707cd42" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="lead">The Students’ Union strives to ensure that every student receives the help they need when they face a problem. We provide a range of support for all of our members. However, if there is something we can&#8217;t directly help with, we can also guide you to the right support. Please choose the area you are looking for below for support or to find out more.</p> </div> </div> </div> </div> <div class="elementor-element elementor-element-6185cdd e-flex e-con-boxed e-con e-child" data-id="6185cdd" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-a91937b elementor-widget elementor-widget-text-editor" data-id="a91937b" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p class="lead">If our online guides don’t answer your questions, please contact us at <a href="mailto:advice@susu.org">advice@susu.org</a>.</p> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-3278eab e-con-full e-flex e-con e-child" data-id="3278eab" data-element_type="container"> <div class="elementor-element elementor-element-fbc2f08 elementor-widget elementor-widget-video" data-id="fbc2f08" data-element_type="widget" data-settings="{&quot;youtube_url&quot;:&quot;https:\/\/www.youtube.com\/watch?v=4N0e1ipei0Q&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}" data-widget_type="video.default"> <div class="elementor-widget-container"> <div class="elementor-wrapper elementor-open-inline"> <div class="elementor-video"></div> </div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-746fb2e e-flex e-con-boxed e-con e-parent" data-id="746fb2e" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-1ef0db0 elementor-widget elementor-widget-spacer" data-id="1ef0db0" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-4c3018a e-flex e-con-boxed e-con e-parent" data-id="4c3018a" data-element_type="container" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <div class="e-con-inner"> <div class="elementor-element elementor-element-505d9a7 elementor-widget elementor-widget-spacer" data-id="505d9a7" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-5aa14a47 e-flex e-con-boxed e-con e-parent" data-id="5aa14a47" data-element_type="container" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <div class="e-con-inner"> <div class="elementor-element elementor-element-48143c12 e-con-full e-flex e-con e-child" data-id="48143c12" data-element_type="container" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <div class="elementor-element elementor-element-7ba4fe76 elementor-position-top elementor-widget elementor-widget-image-box" data-id="7ba4fe76" data-element_type="widget" data-widget_type="image-box.default"> <div class="elementor-widget-container"> <div class="elementor-image-box-wrapper"><figure class="elementor-image-box-img"><a href="https://www.susu.org/help-support/the-advice-centre" tabindex="-1"><img decoding="async" src="https://www.susu.org/wp-content/uploads/elementor/thumbs/High-Quality_Advice-Centre-Duck-Egg-e1687342834743-q8a9yf8sl3xxqjwpa7afykt5arcjetrqqhr04zxw9s-qa85jwpidxse0waqtehvl7aq6bbcjvl7g86rttiw80.png" title="High-Quality_Advice-Centre-Duck-Egg&#8211;e1687342834743-q8a9yf8sl3xxqjwpa7afykt5arcjetrqqhr04zxw9s" alt="High-Quality_Advice-Centre-Duck-Egg--e1687342834743-q8a9yf8sl3xxqjwpa7afykt5arcjetrqqhr04zxw9s" loading="lazy" /></a></figure><div class="elementor-image-box-content"><h3 class="elementor-image-box-title"><a href="https://www.susu.org/help-support/the-advice-centre">The Advice Centre</a></h3><p class="elementor-image-box-description">Independent and free advice on finances, academic issues, housing and more. Open Monday - Friday, 09:00 - 17:00.</p></div></div> </div> </div> <div class="elementor-element elementor-element-1f8bfe09 elementor-align-justify elementor-widget elementor-widget-button" data-id="1f8bfe09" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.susu.org/help-support/the-advice-centre"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-mouse-pointer" viewBox="0 0 320 512" xmlns="http://www.w3.org/2000/svg"><path d="M302.189 329.126H196.105l55.831 135.993c3.889 9.428-.555 19.999-9.444 23.999l-49.165 21.427c-9.165 4-19.443-.571-23.332-9.714l-53.053-129.136-86.664 89.138C18.729 472.71 0 463.554 0 447.977V18.299C0 1.899 19.921-6.096 30.277 5.443l284.412 292.542c11.472 11.179 3.007 31.141-12.5 31.141z"></path></svg> </span> <span class="elementor-button-text">Visit The Advice Centre</span> </span> </a> </div> </div> </div> </div> <div class="elementor-element elementor-element-4c398640 e-con-full e-flex e-con e-child" data-id="4c398640" data-element_type="container" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <div class="elementor-element elementor-element-5e1938 elementor-position-top elementor-widget elementor-widget-image-box" data-id="5e1938" data-element_type="widget" data-widget_type="image-box.default"> <div class="elementor-widget-container"> <div class="elementor-image-box-wrapper"><figure class="elementor-image-box-img"><a href="https://www.susu.org/help-support/susu-safe/" tabindex="-1"><img decoding="async" src="https://www.susu.org/wp-content/uploads/elementor/thumbs/SUSU-Safe-2-q81r4ypslxji9u1y08pogd032f0ddh2agjo3375jfk-qa85jq4n23jdrmkavtnhlqyi0m7s1zv33bmdgvsnfk.png" title="SUSU-Safe-2-q81r4ypslxji9u1y08pogd032f0ddh2agjo3375jfk" alt="SUSU-Safe-2-q81r4ypslxji9u1y08pogd032f0ddh2agjo3375jfk" loading="lazy" /></a></figure><div class="elementor-image-box-content"><h3 class="elementor-image-box-title"><a href="https://www.susu.org/help-support/susu-safe/">SUSU Safe</a></h3><p class="elementor-image-box-description">We've put a number of initiatives in place to keep you safe on campus, in our venues and at our events. Together these are known as: SUSU Safe.</p></div></div> </div> </div> <div class="elementor-element elementor-element-347b54d1 elementor-align-justify elementor-widget elementor-widget-button" data-id="347b54d1" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.susu.org/help-support/susu-safe/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-mouse-pointer" viewBox="0 0 320 512" xmlns="http://www.w3.org/2000/svg"><path d="M302.189 329.126H196.105l55.831 135.993c3.889 9.428-.555 19.999-9.444 23.999l-49.165 21.427c-9.165 4-19.443-.571-23.332-9.714l-53.053-129.136-86.664 89.138C18.729 472.71 0 463.554 0 447.977V18.299C0 1.899 19.921-6.096 30.277 5.443l284.412 292.542c11.472 11.179 3.007 31.141-12.5 31.141z"></path></svg> </span> <span class="elementor-button-text">Find out more</span> </span> </a> </div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-14d2864 e-flex e-con-boxed e-con e-parent" data-id="14d2864" data-element_type="container" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <div class="e-con-inner"> <div class="elementor-element elementor-element-583087f elementor-widget elementor-widget-spacer" data-id="583087f" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-ce943cf e-flex e-con-boxed e-con e-parent" data-id="ce943cf" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-9d98d16 elementor-widget elementor-widget-spacer" data-id="9d98d16" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-c49092c e-flex e-con-boxed e-con e-parent" data-id="c49092c" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-c36b5f9 elementor-widget elementor-widget-heading" data-id="c36b5f9" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">FURTHER SUPPORT</h2> </div> </div> </div> </div> <div class="elementor-element elementor-element-e82e5b4 e-flex e-con-boxed e-con e-parent" data-id="e82e5b4" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-5a91253 e-con-full e-flex e-con e-child" data-id="5a91253" data-element_type="container"> <div class="elementor-element elementor-element-10e8914 e-flex e-con-boxed e-con e-child" data-id="10e8914" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-783ff56 elementor-align-justify elementor-widget elementor-widget-button" data-id="783ff56" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.susu.org/help-support/university-support/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-mouse-pointer" viewBox="0 0 320 512" xmlns="http://www.w3.org/2000/svg"><path d="M302.189 329.126H196.105l55.831 135.993c3.889 9.428-.555 19.999-9.444 23.999l-49.165 21.427c-9.165 4-19.443-.571-23.332-9.714l-53.053-129.136-86.664 89.138C18.729 472.71 0 463.554 0 447.977V18.299C0 1.899 19.921-6.096 30.277 5.443l284.412 292.542c11.472 11.179 3.007 31.141-12.5 31.141z"></path></svg> </span> <span class="elementor-button-text">University Support</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-ad6ad2a elementor-align-justify elementor-widget elementor-widget-button" data-id="ad6ad2a" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.southampton.ac.uk/studentservices/index.page" target="_blank"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-mouse-pointer" viewBox="0 0 320 512" xmlns="http://www.w3.org/2000/svg"><path d="M302.189 329.126H196.105l55.831 135.993c3.889 9.428-.555 19.999-9.444 23.999l-49.165 21.427c-9.165 4-19.443-.571-23.332-9.714l-53.053-129.136-86.664 89.138C18.729 472.71 0 463.554 0 447.977V18.299C0 1.899 19.921-6.096 30.277 5.443l284.412 292.542c11.472 11.179 3.007 31.141-12.5 31.141z"></path></svg> </span> <span class="elementor-button-text">The Student Hub</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-73346c4 elementor-align-justify elementor-widget elementor-widget-button" data-id="73346c4" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://reportandsupport.southampton.ac.uk/" target="_blank"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-mouse-pointer" viewBox="0 0 320 512" xmlns="http://www.w3.org/2000/svg"><path d="M302.189 329.126H196.105l55.831 135.993c3.889 9.428-.555 19.999-9.444 23.999l-49.165 21.427c-9.165 4-19.443-.571-23.332-9.714l-53.053-129.136-86.664 89.138C18.729 472.71 0 463.554 0 447.977V18.299C0 1.899 19.921-6.096 30.277 5.443l284.412 292.542c11.472 11.179 3.007 31.141-12.5 31.141z"></path></svg> </span> <span class="elementor-button-text">Report and Support</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-2162cda elementor-align-justify elementor-widget elementor-widget-button" data-id="2162cda" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.susu.org/help-support/social-mobility-network"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-user-friends" viewBox="0 0 640 512" xmlns="http://www.w3.org/2000/svg"><path d="M192 256c61.9 0 112-50.1 112-112S253.9 32 192 32 80 82.1 80 144s50.1 112 112 112zm76.8 32h-8.3c-20.8 10-43.9 16-68.5 16s-47.6-6-68.5-16h-8.3C51.6 288 0 339.6 0 403.2V432c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48v-28.8c0-63.6-51.6-115.2-115.2-115.2zM480 256c53 0 96-43 96-96s-43-96-96-96-96 43-96 96 43 96 96 96zm48 32h-3.8c-13.9 4.8-28.6 8-44.2 8s-30.3-3.2-44.2-8H432c-20.4 0-39.2 5.9-55.7 15.4 24.4 26.3 39.7 61.2 39.7 99.8v38.4c0 2.2-.5 4.3-.6 6.4H592c26.5 0 48-21.5 48-48 0-61.9-50.1-112-112-112z"></path></svg> </span> <span class="elementor-button-text">Social Mobility Network</span> </span> </a> </div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-e9a0f4b e-con-full e-flex e-con e-child" data-id="e9a0f4b" data-element_type="container"> <div class="elementor-element elementor-element-11f043b e-flex e-con-boxed e-con e-child" data-id="11f043b" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-bc44586 elementor-align-justify elementor-widget elementor-widget-button" data-id="bc44586" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.susu.org/support/housemate"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-home" viewBox="0 0 576 512" xmlns="http://www.w3.org/2000/svg"><path d="M280.37 148.26L96 300.11V464a16 16 0 0 0 16 16l112.06-.29a16 16 0 0 0 15.92-16V368a16 16 0 0 1 16-16h64a16 16 0 0 1 16 16v95.64a16 16 0 0 0 16 16.05L464 480a16 16 0 0 0 16-16V300L295.67 148.26a12.19 12.19 0 0 0-15.3 0zM571.6 251.47L488 182.56V44.05a12 12 0 0 0-12-12h-56a12 12 0 0 0-12 12v72.61L318.47 43a48 48 0 0 0-61 0L4.34 251.47a12 12 0 0 0-1.6 16.9l25.5 31A12 12 0 0 0 45.15 301l235.22-193.74a12.19 12.19 0 0 1 15.3 0L530.9 301a12 12 0 0 0 16.9-1.6l25.5-31a12 12 0 0 0-1.7-16.93z"></path></svg> </span> <span class="elementor-button-text">Housemate Finder</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-861d9ae elementor-align-justify elementor-widget elementor-widget-button" data-id="861d9ae" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.susu.org/help-support/buddy-system"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-user-friends" viewBox="0 0 640 512" xmlns="http://www.w3.org/2000/svg"><path d="M192 256c61.9 0 112-50.1 112-112S253.9 32 192 32 80 82.1 80 144s50.1 112 112 112zm76.8 32h-8.3c-20.8 10-43.9 16-68.5 16s-47.6-6-68.5-16h-8.3C51.6 288 0 339.6 0 403.2V432c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48v-28.8c0-63.6-51.6-115.2-115.2-115.2zM480 256c53 0 96-43 96-96s-43-96-96-96-96 43-96 96 43 96 96 96zm48 32h-3.8c-13.9 4.8-28.6 8-44.2 8s-30.3-3.2-44.2-8H432c-20.4 0-39.2 5.9-55.7 15.4 24.4 26.3 39.7 61.2 39.7 99.8v38.4c0 2.2-.5 4.3-.6 6.4H592c26.5 0 48-21.5 48-48 0-61.9-50.1-112-112-112z"></path></svg> </span> <span class="elementor-button-text">Buddy System</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-c41268c elementor-align-justify elementor-widget elementor-widget-button" data-id="c41268c" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.susu.org/wellbeing/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-heart" viewBox="0 0 512 512" xmlns="http://www.w3.org/2000/svg"><path d="M462.3 62.6C407.5 15.9 326 24.3 275.7 76.2L256 96.5l-19.7-20.3C186.1 24.3 104.5 15.9 49.7 62.6c-62.8 53.6-66.1 149.8-9.9 207.9l193.5 199.8c12.5 12.9 32.8 12.9 45.3 0l193.5-199.8c56.3-58.1 53-154.3-9.8-207.9z"></path></svg> </span> <span class="elementor-button-text">Wellbeing Support</span> </span> </a> </div> </div> </div> <div class="elementor-element elementor-element-6a067c7 elementor-align-justify elementor-widget elementor-widget-button" data-id="6a067c7" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.susu.org/help-support/cost-of-living/"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-icon"> <svg aria-hidden="true" class="e-font-icon-svg e-fas-pound-sign" viewBox="0 0 320 512" xmlns="http://www.w3.org/2000/svg"><path d="M308 352h-45.495c-6.627 0-12 5.373-12 12v50.848H128V288h84c6.627 0 12-5.373 12-12v-40c0-6.627-5.373-12-12-12h-84v-63.556c0-32.266 24.562-57.086 61.792-57.086 23.658 0 45.878 11.505 57.652 18.849 5.151 3.213 11.888 2.051 15.688-2.685l28.493-35.513c4.233-5.276 3.279-13.005-2.119-17.081C273.124 54.56 236.576 32 187.931 32 106.026 32 48 84.742 48 157.961V224H20c-6.627 0-12 5.373-12 12v40c0 6.627 5.373 12 12 12h28v128H12c-6.627 0-12 5.373-12 12v40c0 6.627 5.373 12 12 12h296c6.627 0 12-5.373 12-12V364c0-6.627-5.373-12-12-12z"></path></svg> </span> <span class="elementor-button-text">Cost of Living Support</span> </span> </a> </div> </div> </div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-b2c61e9 e-flex e-con-boxed e-con e-parent" data-id="b2c61e9" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-0c1892d elementor-widget elementor-widget-spacer" data-id="0c1892d" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> </div> </div> </div> <div class="post-tags"> </div> </div> </main> <script> $(document).ready(function () { $('#to-top').on('click', function(e) { // When arrow is clicked e.preventDefault(); $("body,html").animate({ scrollTop: 0 // Scroll to top of body }, 500); }); }); </script> <footer class="susu-footer"> <div class="container footer-content"> <div class="row"> <div class="col-xl-4"> <img src="/coreui/img/susu-new-colour.png" alt="SUSU footer logo" class="img-fluid mb-3" width="344.033" height="161.25"> <h5 style="font-size: 16px;">The University of Southampton Students' Union</h5> <p class="mt-3 fw-light">Company no. 8034371 & Charity no. 1148683 SUSU Social Enterprises Company no. 8837159 </p> <p class="mt-3 fw-light"><span class="text-white">&copy; 2001 - 2024</span></p> </div> <div class="col-xl-4 col-lg-6 col-md-6"> <ul class="hyperlinks"> <li> <a href="https://www.susu.org/find-us/">Find Us</a> </li> <li> <a href="https://www.susu.org/contact-us/">Contact Us</a> </li> <li> <a href="https://www.susu.org/work-with-us/">Work With Us</a> </li> <li> <a href="https://www.susu.org/about-susu/advertise-with-us/">Advertise With Us</a> </li> </ul> </div> <div class="col-xl-4 col-lg-6 col-md-6"> <div class="d-flex flex-row justify-content-between"> <ul class="hyperlinks"> <li> <a href="https://www.susu.org/accessibility/">Accessibility</a> </li> <li> <a href="https://www.susu.org/about-susu/terms-conditions/">Terms &amp; Conditions</a> </li> <li> <a href="https://www.susu.org/about-susu/privacy-policy/">Privacy Policy</a> </li> <li> <a href="https://www.susu.org/submit-a-feedback/">Submit Your Feedback</a> </li> </ul> <a id="to-top" class="btn bg-white text-susured btn-scroll-top mt-5" style="min-width: 72px;"><i class="fa fa-chevron-up"></i></a> </div> <div class="socials mt-5"> <h2>Follow us on...</h2> <ul> <li> <a class="btn btn-lg btn-primary" aria-label="Follow us on Facebook" title="Follow us on Facebook" href="https://www.facebook.com/UnionSouthampton"><i class="fab fa-facebook"></i></a> </li> <li> <a class="btn btn-lg btn-primary" aria-label="Follow us on Twitter" title="Follow us on Twitter" href="https://www.twitter.com/Union_Soton"><i class="fab fa-twitter"></i></a> </li> <li> <a class="btn btn-lg btn-primary" aria-label="Follow us on Instagram" title="Follow us on Instagram" href="https://www.instagram.com/Union_Soton"><i class="fab fa-instagram"></i></a> </li> <li> <a class="btn btn-lg btn-primary" aria-label="Follow us on YouTube" title="Follow us on YouTube" href="https://www.youtube.com/UnionSouthampton"><i class="fab fa-youtube"></i></a> </li> <li> <a class="btn btn-lg btn-primary" aria-label="Follow us on LinkedIn" title="Follow us on LinkedIn" href="https://www.linkedin.com/company/university-of-southampton-students-union/"><i class="fab fa-linkedin"></i></a> </li> <li> <a class="btn btn-lg btn-primary" aria-label="Follow us on TikTok" title="Follow us on TikTok" href="https://www.tiktok.com/@unionsoton"><i class="fab fa-tiktok"></i></a> </li> <li> <a class="btn btn-lg btn-primary" aria-label="Join us on WhatsApp" title="Join us on WhatsApp" href="https://whatsapp.com/channel/0029VaJeBWQDDmFb9IUsSA1x"><i class="fab fa-whatsapp"></i></a> </li> <li> <a class="btn btn-lg btn-primary" aria-label="Email Us" title="Email Us" href="mailto:hello@susu.org"><i class="fa fa-envelope"></i></a> </li> </ul> </div> </div> </div> </div> </footer> <script> window.addEventListener('load', function(){ // obtain plugin var cc = initCookieConsent(); // run plugin with your configuration cc.run({ current_lang: 'en', autoclear_cookies: true, // default: false page_scripts: true, // default: false // mode: 'opt-in' // default: 'opt-in'; value: 'opt-in' or 'opt-out' // delay: 0, // default: 0 // auto_language: '', // default: null; could also be 'browser' or 'document' // autorun: true, // default: true // force_consent: false, // default: false // hide_from_bots: true, // default: true // remove_cookie_tables: false // default: false // cookie_name: 'cc_cookie', // default: 'cc_cookie' // cookie_expiration: 182, // default: 182 (days) // cookie_necessary_only_expiration: 182 // default: disabled // cookie_domain: location.hostname, // default: current domain // cookie_path: '/', // default: root // cookie_same_site: 'Lax', // default: 'Lax' // use_rfc_cookie: false, // default: false // revision: 0, // default: 0 onFirstAction: function(user_preferences, cookie){ // callback triggered only once on the first accept/reject action }, onAccept: function (cookie) { if(cookie.categories.length <= 1) { // means reject window.close(); } // callback triggered on the first accept/reject action, and after each page load }, onChange: function (cookie, changed_categories) { // callback triggered when user changes preferences after consent has already been given }, gui_options: { consent_modal: { layout: 'cloud', // box/cloud/bar position: 'bottom center', // bottom/middle/top + left/right/center transition: 'slide', // zoom/slide swap_buttons: false // enable to invert buttons }, settings_modal: { layout: 'box', // box/bar position: 'left', // left/right transition: 'slide' // zoom/slide } }, languages: { 'en': { consent_modal: { title: '<span style="font-weight: 400;">📢 We use cookies!</span>', description: `<span style="font-weight: 300;">Hi, this website uses essential cookies to ensure its proper operation and tracking cookies to understand how you interact with it. If you want to find out more information about our cookies you can check out our <a href="/about-susu/privacy-policy/">Privacy Policy</a>.</span>`, primary_btn: { text: 'Accept all', role: 'accept_all' // 'accept_selected' or 'accept_all' }, secondary_btn: { text: 'Reject all', role: 'accept_necessary' // 'settings' or 'accept_necessary' } }, settings_modal: { title: 'Cookie preferences', save_settings_btn: 'Save settings', accept_all_btn: 'Accept all', reject_all_btn: 'Reject all', close_btn_label: 'Close', // cookie_table_caption: 'Cookie list', cookie_table_headers: [ {col1: 'Name'}, {col2: 'Domain'}, {col3: 'Expiration'}, {col4: 'Description'} ], blocks: [ { title: 'Cookie usage 📢', description: 'I use cookies to ensure the basic functionalities of the website and to enhance your online experience. You can choose for each category to opt-in/out whenever you want. For more details relative to cookies and other sensitive data, please read the full <a href="#" class="cc-link">privacy policy</a>.' }, { title: 'Strictly necessary cookies', description: 'These cookies are essential for the proper functioning of my website. Without these cookies, the website would not work properly', toggle: { value: 'necessary', enabled: true, readonly: true // cookie categories with readonly=true are all treated as "necessary cookies" } }, { title: 'Performance and Analytics cookies', description: 'These cookies allow the website to remember the choices you have made in the past', toggle: { value: 'analytics', // your cookie category enabled: false, readonly: false }, cookie_table: [ // list of all expected cookies { col1: '^_ga', // match all cookies starting with "_ga" col2: 'google.com', col3: '2 years', col4: 'description ...', is_regex: true }, { col1: '_gid', col2: 'google.com', col3: '1 day', col4: 'description ...', } ] }, { title: 'Advertisement and Targeting cookies', description: 'These cookies collect information about how you use the website, which pages you visited and which links you clicked on. All of the data is anonymized and cannot be used to identify you', toggle: { value: 'targeting', enabled: false, readonly: false } }, { title: 'More information', description: 'For any queries in relation to our policy on cookies and your choices, please <a class="cc-link" href="#yourcontactpage">contact us</a>.', } ] } } } }); }); </script> <!-- Meta Pixel Event Code --> <script type='text/javascript'> document.addEventListener( 'wpcf7mailsent', function( event ) { if( "fb_pxl_code" in event.detail.apiResponse){ eval(event.detail.apiResponse.fb_pxl_code); } }, false ); </script> <!-- End Meta Pixel Event Code --> <div id='fb-pxl-ajax-code'></div> <script type='text/javascript'> const lazyloadRunObserver = () => { const lazyloadBackgrounds = document.querySelectorAll( `.e-con.e-parent:not(.e-lazyloaded)` ); const lazyloadBackgroundObserver = new IntersectionObserver( ( entries ) => { entries.forEach( ( entry ) => { if ( entry.isIntersecting ) { let lazyloadBackground = entry.target; if( lazyloadBackground ) { lazyloadBackground.classList.add( 'e-lazyloaded' ); } lazyloadBackgroundObserver.unobserve( entry.target ); } }); }, { rootMargin: '200px 0px 200px 0px' } ); lazyloadBackgrounds.forEach( ( lazyloadBackground ) => { lazyloadBackgroundObserver.observe( lazyloadBackground ); } ); }; const events = [ 'DOMContentLoaded', 'elementor/lazyload/observe', ]; events.forEach( ( event ) => { document.addEventListener( event, lazyloadRunObserver ); } ); </script> <script id="embedpress-front-js-extra"> var eplocalize = {"ajaxurl":"https:\/\/www.susu.org\/wp-admin\/admin-ajax.php","is_pro_plugin_active":"","nonce":"13923045dd"}; </script> <script src="https://www.susu.org/wp-content/plugins/embedpress/assets/js/front.js?ver=4.1.3" id="embedpress-front-js"></script> <script src="https://www.susu.org/wp-content/themes/hello-elementor/assets/js/hello-frontend.min.js?ver=1.0.0" id="hello-theme-frontend-js"></script> <script src="https://www.susu.org/wp-content/plugins/elementor-pro/assets/js/webpack-pro.runtime.min.js?ver=3.25.3" id="elementor-pro-webpack-runtime-js"></script> <script src="https://www.susu.org/wp-content/plugins/elementor/assets/js/webpack.runtime.min.js?ver=3.25.8" id="elementor-webpack-runtime-js"></script> <script src="https://www.susu.org/wp-content/plugins/elementor/assets/js/frontend-modules.min.js?ver=3.25.8" id="elementor-frontend-modules-js"></script> <script src="https://www.susu.org/wp-includes/js/dist/hooks.min.js?ver=4d63a3d491d11ffd8ac6" id="wp-hooks-js"></script> <script src="https://www.susu.org/wp-includes/js/dist/i18n.min.js?ver=5e580eb46a90c2b997e6" id="wp-i18n-js"></script> <script id="wp-i18n-js-after"> wp.i18n.setLocaleData( { 'text direction\u0004ltr': [ 'ltr' ] } ); </script> <script id="elementor-pro-frontend-js-before"> var ElementorProFrontendConfig = {"ajaxurl":"https:\/\/www.susu.org\/wp-admin\/admin-ajax.php","nonce":"bb8d519548","urls":{"assets":"https:\/\/www.susu.org\/wp-content\/plugins\/elementor-pro\/assets\/","rest":"https:\/\/www.susu.org\/wp-json\/"},"settings":{"lazy_load_background_images":true},"popup":{"hasPopUps":true},"shareButtonsNetworks":{"facebook":{"title":"Facebook","has_counter":true},"twitter":{"title":"Twitter"},"linkedin":{"title":"LinkedIn","has_counter":true},"pinterest":{"title":"Pinterest","has_counter":true},"reddit":{"title":"Reddit","has_counter":true},"vk":{"title":"VK","has_counter":true},"odnoklassniki":{"title":"OK","has_counter":true},"tumblr":{"title":"Tumblr"},"digg":{"title":"Digg"},"skype":{"title":"Skype"},"stumbleupon":{"title":"StumbleUpon","has_counter":true},"mix":{"title":"Mix"},"telegram":{"title":"Telegram"},"pocket":{"title":"Pocket","has_counter":true},"xing":{"title":"XING","has_counter":true},"whatsapp":{"title":"WhatsApp"},"email":{"title":"Email"},"print":{"title":"Print"},"x-twitter":{"title":"X"},"threads":{"title":"Threads"}},"facebook_sdk":{"lang":"en_GB","app_id":""},"lottie":{"defaultAnimationUrl":"https:\/\/www.susu.org\/wp-content\/plugins\/elementor-pro\/modules\/lottie\/assets\/animations\/default.json"}}; </script> <script src="https://www.susu.org/wp-content/plugins/elementor-pro/assets/js/frontend.min.js?ver=3.25.3" id="elementor-pro-frontend-js"></script> <script src="https://www.susu.org/wp-includes/js/jquery/ui/core.min.js?ver=1.13.3" id="jquery-ui-core-js"></script> <script id="elementor-frontend-js-before"> var elementorFrontendConfig = {"environmentMode":{"edit":false,"wpPreview":false,"isScriptDebug":false},"i18n":{"shareOnFacebook":"Share on Facebook","shareOnTwitter":"Share on Twitter","pinIt":"Pin it","download":"Download","downloadImage":"Download image","fullscreen":"Fullscreen","zoom":"Zoom","share":"Share","playVideo":"Play Video","previous":"Previous","next":"Next","close":"Close","a11yCarouselWrapperAriaLabel":"Carousel | Horizontal scrolling: Arrow Left & Right","a11yCarouselPrevSlideMessage":"Previous slide","a11yCarouselNextSlideMessage":"Next slide","a11yCarouselFirstSlideMessage":"This is the first slide","a11yCarouselLastSlideMessage":"This is the last slide","a11yCarouselPaginationBulletMessage":"Go to slide"},"is_rtl":false,"breakpoints":{"xs":0,"sm":480,"md":768,"lg":1025,"xl":1440,"xxl":1600},"responsive":{"breakpoints":{"mobile":{"label":"Mobile Portrait","value":767,"default_value":767,"direction":"max","is_enabled":true},"mobile_extra":{"label":"Mobile Landscape","value":880,"default_value":880,"direction":"max","is_enabled":false},"tablet":{"label":"Tablet Portrait","value":1024,"default_value":1024,"direction":"max","is_enabled":true},"tablet_extra":{"label":"Tablet Landscape","value":1200,"default_value":1200,"direction":"max","is_enabled":true},"laptop":{"label":"Laptop","value":1366,"default_value":1366,"direction":"max","is_enabled":false},"widescreen":{"label":"Widescreen","value":2400,"default_value":2400,"direction":"min","is_enabled":false}},"hasCustomBreakpoints":true},"version":"3.25.8","is_static":false,"experimentalFeatures":{"e_font_icon_svg":true,"additional_custom_breakpoints":true,"container":true,"e_swiper_latest":true,"e_nested_atomic_repeaters":true,"e_optimized_control_loading":true,"e_onboarding":true,"e_css_smooth_scroll":true,"theme_builder_v2":true,"hello-theme-header-footer":true,"home_screen":true,"landing-pages":true,"nested-elements":true,"editor_v2":true,"link-in-bio":true,"floating-buttons":true,"mega-menu":true},"urls":{"assets":"https:\/\/www.susu.org\/wp-content\/plugins\/elementor\/assets\/","ajaxurl":"https:\/\/www.susu.org\/wp-admin\/admin-ajax.php","uploadUrl":"https:\/\/www.susu.org\/wp-content\/uploads"},"nonces":{"floatingButtonsClickTracking":"3e7902240e"},"swiperClass":"swiper","settings":{"page":[],"editorPreferences":[]},"kit":{"active_breakpoints":["viewport_mobile","viewport_tablet","viewport_tablet_extra"],"global_image_lightbox":"yes","lightbox_enable_counter":"yes","lightbox_enable_fullscreen":"yes","lightbox_enable_zoom":"yes","lightbox_enable_share":"yes","lightbox_title_src":"title","lightbox_description_src":"description","hello_header_logo_type":"title","hello_header_menu_layout":"horizontal","hello_footer_logo_type":"logo"},"post":{"id":5692,"title":"Help%20%26%20Support%20-%20SUSU","excerpt":"","featuredImage":false}}; </script> <script src="https://www.susu.org/wp-content/plugins/elementor/assets/js/frontend.min.js?ver=3.25.8" id="elementor-frontend-js"></script> <script src="https://www.susu.org/wp-content/plugins/elementor-pro/assets/js/elements-handlers.min.js?ver=3.25.3" id="pro-elements-handlers-js"></script> <div data-pafe-ajax-url="https://www.susu.org/wp-admin/admin-ajax.php"></div> </body> </html>

Pages: 1 2 3 4 5 6 7 8 9 10