CINXE.COM

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"> <head> <title>NetLine Portal </title> <meta http-equiv="Content-type" content="text/html; charset=iso-8859-1" /> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta http-equiv="Content-Language" content="en-us" /> <meta name="keywords" content="B2b lead generation,Online lead generation,Content syndication,Lead generation,Demand generation,B2b lead gen,B2b leads,Business leads,Business to business marketing,Targeted leads,Online marketing, LeadFlow, ContentFlow" /> <meta name="description" content="NetLine's Portal, featuring LeadFlow and ContentFlow, is the leader in online B2B multi-channel lead generation and content syndication." /> <link rel="shortcut icon" HREF="https://img.tradepub.com/leadflow/CDN/favicon.png?v=20160904"/> <link rel="stylesheet" href="/leadflow/Data/body_styles.css?ver=20241016" type="text/css"> <link rel='stylesheet' id='gp-font-awesome-css' href='/leadflow/Data/font-awesome.min.css?ver=4.5.0' type='text/css' media='all' /> <script language="javascript">AC_FL_RunContent = 0; </script> <script type="text/javascript" src="//ajax.googleapis.com/ajax/libs/jquery/3.5.1/jquery.min.js"></script> <script src="https://ajax.googleapis.com/ajax/libs/jqueryui/1.12.1/jquery-ui.min.js"></script> <link rel="stylesheet" href="https://ajax.googleapis.com/ajax/libs/jqueryui/1.12.1/themes/smoothness/jquery-ui.css"> <link rel="stylesheet" href="/leadflow/Data/dialog.css?ver=20241016" type="text/css" media="all" /> <script src="/leadflow/Data/help.js?ver=20241016" type="text/javascript"></script> <link rel="stylesheet" href="/leadflow/Data/help.css?ver=20241016" type="text/css" media="all" /> <script type="text/javascript"> $(document).ready(function(){ loginNav(); }); </script> <script type="text/javascript"> function slideAnswer(answer_id){ if(jQuery("#"+answer_id).is(":hidden")){ jQuery("#"+answer_id).slideDown("fast"); return false; }else{ jQuery("#"+answer_id).slideUp("fast"); return false; } } </script> <script type="text/javascript"> $(document).ready(function(){ //execute camp3 click if(window.location.hash == "#camp3"){ document.getElementById("camp3link").click(); } // end camp3 click //execute camp4 click if(window.location.hash == "#camp4"){ document.getElementById("camp4link").click(); } // end camp4 click //execute camp15c click if(window.location.hash == "#camp15c"){ document.getElementById("camp15clink").click(); } // end camp15c click //execute camp17 click if(window.location.hash == "#camp17"){ document.getElementById("camp17link").click(); } // end camp17 click //execute camp18 click if(window.location.hash == "#camp18"){ document.getElementById("camp18link").click(); } // end camp18 click //execute camp19 click if(window.location.hash == "#camp19"){ document.getElementById("camp19link").click(); } // end camp19 click //execute camp19b click if(window.location.hash == "#camp19b"){ document.getElementById("camp19blink").click(); } // end camp19b click }); </script> <style type="text/css"> #tabs-inner { border:0; } #nav { display:none; } #navbody { display:block; } </style> </head> <body class=""> <script> (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','//www.google-analytics.com/analytics.js','ga'); ga('create', 'UA-1817186-13', 'netline.com'); ga('send', 'pageview'); </script> <div id="mainPage" class="page"> <div id="headerol"> <div id="header"> <a id="title" href="https://portal.netline.com/portal0000/"> </a> <style type="text/css"> #logindisplay { position:absolute; top:0; right:0; padding-top:0; } #logindisplay a { font-weight:500; letter-spacing:1px; height:60px; display:inline-block; padding:20px 30px; } #logindisplay a:hover { background:rgba(68, 68, 67, 0.2); } </style> <div id="logindisplay" name="logindisplay"> <a href="https://portal.netline.com/portal0003/">login</a>|<a href="https://portal.netline.com/portal000z/">contact us</a> </div> <div id="loggedindisplay"> Welcome <strong></strong> <span id="profile"></span> <ul id="accountDropdown" class="init"> <li><a href="">Account</a></li> <li><a href="" class="navbut" id="logoffbtn">Log Off</a></li> </ul> </div> </div> </div> <section id="navbody" class=""> <div id="nav" class="sidenav"> <ul id="menu"> <li id="WelcomeMenu"><a href="https://portal.netline.com/portal0000/" class="icon-welcome">Welcome</a></li> <li id="IntentiveMenu" class="list newitem"> <div class="navarrow"></div> <a href="" class="icon-intentive">Intentive</a> <ul class="secondary"> <li class=""><a href="">Buyer Activity</a></li> <li class=""><a href="">Account Activity</a></li> <li class="selected"><a href="">Confirmed Projects</a></li> <li class=""><a href="">Manage Explorers</a></li> <li class=""><a href="">Manage Filters</a></li> <li class=""><a href="">Manage Integrations</a></li> <li class=""><a href="">Service Level/Settings</a></li> </ul> </li> <li id="CampaignMenu"> <a href="" class="icon-campaigns">Campaigns</a> </li> <li id="LeadsMenu"> <a href="" class="icon-leads">Leads</a> </li> <li id="ReportsMenu" class="list"> <div class="navarrow"></div> <a href="" class="icon-reports">Reports</a> <ul class="secondary"> <li class="selected"><a href="">Campaign Reports</a></li> <li class=""><a href="">Schedule Reports</a></li> <li class=""><a href="">Monthly Spend Report</a></li> <li class=""><a href="">Report Builder</a></li> <li class=""><a href="">External Data</a></li> </ul> </li> <li id="PlanMenu"><a href="" class="icon-plan">Plan</a></li> <li id="HelpMenu" class="list selected active"> <div class="navarrow"></div> <a href="" class="icon-help">Help</a> </li> <li id="AccountMenu" class="list"> <div class="navarrow"></div> <a href="" class="icon-account">Account</a> <ul class="secondary"> <li class=""><a href="">Company Info</a></li> <li class=""><a href="">User Info</a></li> <li class=""><a href="">Change Password</a></li> <li class=""><a href="">Email Preference</a></li> <li class=""><a href="?src=lib">Question Library</a></li> <li class=""><a href="?src=lib">Content Library</a></li> <li class=""><a href="">Address</a></li> </ul> </li> </ul> </div> <div id="main"> <div id="tabs"> <div id="tabs-inner"> <p><center><p style="margin:0;"> </p></center></p> <FORM METHOD="POST" ACTION="/portal002e/" ENCTYPE='multipart/form-data'> <input type="hidden" name="k" value=""> <input type="hidden" name="_fp" value="002e"> <input type="hidden" name="_submit" value="002e"> <input type="hidden" name="_m" value=""> <input type="hidden" name="_fid" value="2091330562361732381319219"> <input type="hidden" name="client_name" value="LeadFlow"> <input type="hidden" name="client_dir" value="leadflow"> <input type="hidden" name="camp_name" value="Home not logged in"> <input type="hidden" name="camp_dir" value="002e_faq"> <input type="hidden" name="version" value="0100"> <input type="hidden" name="logofile" value=""> <input type="hidden" name="Logo" value=""> <input type="hidden" name="_loggedin" id="_loggedin" value=""> <p> <style type="text/css"> section#helpmain { padding:0 30px; } form h1 { font-family:Raleway,sans-serif; font-size:30px; line-height:40px; font-weight:200; color:#434342; } form h2 { font-family:Raleway,sans-serif; font-size:28px; line-height:40px; font-weight:400; color:#434342; margin:25px 0 0 0; } .faq { padding:0; margin:0; list-style:none; } form h3 a { font-family:'open sans',sans-serif; font-size:16px; line-height:26px; font-weight:400; color:#4dd0e1; } .faq div div { padding:5px 20px 0 20px; } .faq ul { list-style:disc; } .faq p { margin:0 0 1em 0; } </style> <section id="helpmain"> <h2>General FAQ</h2> <ul class="faq"> <div id="gen1"> <li><h3><a href="#" onclick="slideAnswer('whatis'); return false;"> What is the NetLine Portal? </a><a name="gen1"> </a></h3> <div id="whatis" style="display:none;"> <p> The NetLine Portal is a web-based interface offered by NetLine Corporation that connects marketers with the largest B2B content syndication lead generation network to reach professional decision makers actively researching business related topics. Marketers can create, manage, and optimize campaigns all within the NetLine Portal. </p> <p> The NetLine Portal offers two self-service campaign types: </p> <ul> <li>LeadFlow: Content Syndication with Lead Generation, starting at $14 per lead. </li> <li>Direct: Lead Capture and Lead Management Platform, for free. </li> </ul> <p> Full service solutions are also available, <a href="https://www.netline.com/lead-generation.html#fullserve" target="_blank" rel="noopener" >learn more</a>. </p> </div></li></div>  <div id="gen2"> <li><h3><a href="#" onclick="slideAnswer('signup'); return false;"> How do I sign up for the NetLine Portal? </a><a name="gen2"> </a></h3> <div id="signup" style="display:none;"> <p> Create a free account with just a username and password at <a href="https://portal.netline.com/?ch=161216prtfaq" target="_blank" rel="noopener" >portal.netline.com</a>. </p> </div></li></div>  <div id="gen3"> <li><h3><a href="#" onclick="slideAnswer('muchcost'); return false;"> How much does the NetLine Portal cost? </a><a name="gen3"> </a></h3> <div id="muchcost" style="display:none;"> <p> The NetLine Portal is a free performance-based tool with cost-per-lead pricing. You can create a free account to explore how it works without a credit card or commitment. LeadFlow campaigns start at $14 per lead and increase based upon additional lead criteria that is selected. You only pay for leads that match your lead criteria. LeadFlow campaigns have a minimum budget of $500. </p> </div></li></div>  <div id="gen4"> <li><h3><a href="#" onclick="slideAnswer('promoted'); return false;"> How will my content be promoted? </a><a name="gen4"> </a></h3> <div id="promoted" style="display:none;"> <p> Content is promoted across NetLine's B2B content syndication lead generation network by 15k+ publisher web properties, using 10 promotional channels, including: </p> <ol> <li> Expert Blogs </li> <li> Resource Libraries </li> <li> Email Newsletters </li> <li> Social </li> <li> Search </li> <li> Mobile App</li> <li> Emailings </li> <li> Publisher Websites</li> <li> NetLine's Proprietary Outbound Phone Technology</li> <li> RSS Feeds</li> </ol> <p> NetLine's AudienceTarget™ technology connects your content with professionals researching business related topics. Content is matched based on: </p> <ul> <li> Lead criteria and scoring</li> <li> Content theme, relevance, and quality</li> </ul> </div></li></div>  <div id="gen5"> <li><h3><a href="#" onclick="slideAnswer('guarantee'); return false;"> How does NetLine guarantee the quality of my leads? </a><a name="gen5"> </a></h3> <div id="guarantee" style="display:none;"> <p> All leads are processed by NetLine's dynamic lead quality and integrity evaluation. To ensure all NetLine Portal LeadFlow campaigns receive the requested volume of quality leads, NetLine delivers an additional 5% of leads with each campaign to account for any potential data concerns once the campaign reaches the lead goal. </p> </div></li></div>  <div id="gen6"> <li><h3><a href="#" onclick="slideAnswer('acctmgr'); return false;"> Will I have an account manager to help manage my campaigns? </a><a name="gen6"> </a></h3> <div id="acctmgr" style="display:none;"> <p> The NetLine Portal is a self-service tool that provides you with full control. The NetLine Portal Team is available to assist you with a demo and onboarding at your request, as well as answer any questions you may have. Contact the NetLine Portal Team by email: <a href="mailto:portal-support@netline.com">portal-support@netline.com</a>. You can expect to receive a response within 24 business hours. </p> <p> If you are looking for a dedicated account manager to run and optimize campaigns on your behalf, NetLine offers a <a href="https://netline.com/lead-generation.html#fullserve" target="_blank" rel="noopener" >Full-Service Solution</a>. </p> </div></li></div>  <div id="gen7"> <li><h3><a href="#" onclick="slideAnswer('agencies'); return false;"> Can agencies use the NetLine Portal on behalf of their clients? </a><a name="gen7"> </a></h3> <div id="agencies" style="display:none;"> <p> Yes, the NetLine Portal is available to all professionals. </p> </div></li></div>  <div id="gen7a"> <li><h3><a href="#" onclick="slideAnswer('multiple'); return false;"> Can we have multiple users per account? </a><a name="gen7a"> </a></h3> <div id="multiple" style="display:none;"> <p> Yes! Please send a request to <a href="mailto:portal-support@netline.com">portal-support@netline.com</a> add users to your account. </p> </div></li></div>  <div id="gen8"> <li><h3><a href="#" onclick="slideAnswer('terms'); return false;"> What are the NetLine Portal Terms and Conditions? </a><a name="gen8"> </a></h3> <div id="terms" style="display:none;"> <p> Review the NetLine Portal <a href="https://portal.netline.com/portal0011/" target="_blank" rel="noopener" >Terms and Conditions</a>. </p> </div></li></div>  <div id="gen9"> <li><h3><a href="#" onclick="slideAnswer('portaldemo'); return false;"> Can I request a NetLine Portal Demo? </a><a name="gen9"> </a></h3> <div id="portaldemo" style="display:none;"> <p> NetLine Portal demos are available upon request. Please contact the NetLine Portal Team by email: <a href="mailto:portal-support@netline.com">portal-support@netline.com</a>. </p> </div></li></div>  <div id="gen10"> <li><h3><a href="#" onclick="slideAnswer('videotut'); return false;"> Are video tutorials available? </a><a name="gen10"> </a></h3> <div id="videotut" style="display:none;"> <p> Video tutorials are provided once your account is created. They offer a tour of the NetLine Portal including how to build a campaign and review reports. Tutorial videos can be found on the 'Welcome' tab and in the '<a href="https://portal.netline.com/portal000y/" target="_blank" rel="noopener" >Resources</a>' section of the '<a href="https://portal.netline.com/portal000y/" target="_blank" rel="noopener" >Help</a>' tab. </p> </div></li></div>  <div id="gen11"> <li><h3><a href="#" onclick="slideAnswer('performbest'); return false;"> What type of content performs the best and what are best practices? </a><a name="gen11"> </a></h3> <div id="performbest" style="display:none;"> <p> Select content that is best aligned with your campaign goals, target audience, and the solutions you provide using awareness, consideration, and decision level content. </p> <p> NetLine's tips for creating great content: </p> <ul> <li> Captivating title and cover graphics</li> <li> Address your target audience</li> <li> Identify the target audience's problems and pain points</li> <li>Connect the audience's problem with your solution</li> <li>Avoid sales driven messaging</li> </ul> </div></li></div>  <div id="gen12"> <li><h3><a href="#" onclick="slideAnswer('leadflup'); return false;"> What are the best practices for lead follow-up? </a><a name="gen12"> </a></h3> <div id="leadflup" style="display:none;"> <ol> <li>Define a follow-up process before your campaign starts.</li> <li>Follow-up timing is critical. <ul style="list-style:lower-alpha;"> <li>Allow for approximately 48 HRs prior to contact. Awareness and consideration level content requires time to be read and digested. </li> <li>Decision level content requires different response times due to the scope, including: price quote request, vendor comparison, buyer's guide, etc... This type of lead is more predisposed to respond favorably to a prompt response because they are closer to making a decision.</li> </ul> </li> <li>Nurture your leads: Establish a trigger-based series of emails that include additional information to help educate their purchase journey is recommended. </li> </ol> </div></li></div>  </ul> <h2> Campaign FAQ </h2> <ul class="faq"> <div id="camp2"> <li><h3><a href="#" onclick="slideAnswer('morethanone'); return false;"> Can I run more than one campaign at a time? </a><a name="camp2"> </a></h3> <div id="morethanone" style="display:none;"> <p> Yes, you can run multiple campaigns at any time. You may upload up to 30 pieces of content per campaign. The same piece of content cannot be used in multiple campaigns at once. Running multiple campaigns allows you to set unique lead criteria, schedule, and budget for each. </p> </div></li></div>  <div id="camp2a"> <li><h3><a href="#" onclick="slideAnswer('transfer'); return false;"> Can I clone a campaign and transfer over the current setup? </a><a name="camp2a"> </a></h3> <div id="transfer" style="display:none;"> <p> You can clone a campaign at any time by going to the 'Campaigns' page, then choosing "Clone" from the action dropdown menu. A modal will appear. From there, click "Create." </p> </div></li></div>  <div id="camp2b"> <li><h3><a href="#" onclick="slideAnswer('howpause'); return false;"> How can I pause my campaign? </a><a name="camp2b"> </a></h3> <div id="howpause" style="display:none;"> <p> You may pause your campaign at any time by going to the 'Campaigns' page, then choosing "Pause" from the action dropdown menu. </p> </div></li></div>  <div id="camp2c"> <li><h3><a href="#" onclick="slideAnswer('endpause'); return false;"> How can I resume a paused campaign? </a><a name="camp2c"> </a></h3> <div id="endpause" style="display:none;"> <p> You can resume your campaign at any time by going to the 'Campaigns' tab, then choosing "Resume" from the action dropdown menu. </p> </div></li></div>  <div id="camp5"> <li><h3><a href="#" onclick="slideAnswer('howmanypiece'); return false;"> How many pieces of content do I need to launch a campaign? </a><a name="camp5"> </a></h3> <div id="howmanypiece" style="display:none;"> <p> NetLine Portal campaigns require that you upload at least one piece of content. NetLine recommends running one piece of content for every 25 leads requested. The larger the lead goal, the more content is recommended. The maximum amount of content allowed is 30 pieces. </p> </div></li></div>  <div id="camp5a"> <li><h3><a href="#" onclick="slideAnswer('multlive'); return false;"> Can I have more than one piece of content live at the same time in a single campaign? </a><a name="camp5a"> </a></h3> <div id="multlive" style="display:none;"> <p> You can have up to 30 pieces of content per campaign at the same time. However, each piece of content must be different from the rest. </p> </div></li></div>  <div id="camp14"> <li><h3><a href="#" onclick="slideAnswer('addmore'); return false;"> How can I add more content? </a><a name="camp14"> </a></h3> <div id="addmore" style="display:none;"> <p> Adding content is easy. Go to the 'Content' step of the campaign setup and click on 'Add Content'. You will be required to create a title, tagline and abstract. From there, select the content type and enter or upload the content. If your content is not a PDF, you will also need to upload a cover graphic. </p> </div></li></div>  <div id="camp16"> <li><h3><a href="#" onclick="slideAnswer('titletag'); return false;"> What should my title, tagline, and abstract be? </a><a name="camp16"> </a></h3> <div id="titletag" style="display:none;"> <p> The title, tagline, and abstract are extremely important assets within your campaign. These items will help drive targeting and engagement across the network. </p> <ul> <li>Title: Create a captivating title with keywords directly aligned with the content and your target audience.</li> <li>Tagline: Use a compelling short description of the content that supports the title and cover.</li> <li>Abstract: Utilize key words to describe the content and speak to your target audience using 500-1,000 characters (recommended). This is featured on the content detail page for professionals to review before requesting the content. The abstract can be very helpful in driving engagement. </li> </ul> </div></li></div>  <div id="camp15"> <li><h3><a href="#" onclick="slideAnswer('covergraphic'); return false;"> Do I need to add a cover graphic for my content? </a><a name="camp15"> </a></h3> <div id="covergraphic" style="display:none;"> <p> All content types will require a cover image except for PDF. The cover image for PDFs will be generated using the first page of the PDF file. </p> </div></li></div>  <div id="camp15a"> <li><h3><a href="#" onclick="slideAnswer('samecontent'); return false;"> Can I use the same piece of content in multiple campaigns? </a><a name="camp15a"> </a></h3> <div id="samecontent" style="display:none;"> <p> We do not allow duplicate content to be used across our network, therefore you can only use the same PDF in one campaign at a time. </p> </div></li></div>  <div id="camp15aa"> <li><h3><a href="#" onclick="slideAnswer('editexist'); return false;"> Can I edit my existing content if I need to make changes? </a><a name="camp15aa"> </a></h3> <div id="editexist" style="display:none;"> <p> Yes – simply go to step 2 and edit your existing pieces for and title, tagline, abstract, and cover changes. You cannot edit the PDF or link if the asset has already gone live. For PDF and link changes, please create a new offer. </p> </div></li></div>  <div id="camp15b"> <li><h3><a href="#" onclick="slideAnswer('reglinklive'); return false;"> Why can't I enter my registration link for my live event? </a><a name="camp15b"> </a></h3> <div id="reglinklive" style="display:none;"> <p> Instead of redirecting registrants to fill out a second registration form, we will pass the sign-up information from our form to your form by setting up a connector for a better user experience. Please contact <a href="mailto:portal-support@netline.com">portal-support@netline.com</a> for help with setup. </p> </div></li></div>  <div id="camp15c"> <li><h3><a href="#" id="camp15clink" onclick="slideAnswer('stdfieldnames'); return false;"> What are the NetLine Standard Field Names delivered in my fulfillment file? </a><a name="camp15c"> </a></h3> <div id="stdfieldnames" style="display:none;"> <ul> <li> City</li> <li> Company</li> <li> Company_size</li> <li> Company_revenue</li> <li> Country</li> <li> Date</li> <li> Email</li> <li> First</li> <li> Industry</li> <li> Industry_other</li> <li> Job_function</li> <li> Job_function_other</li> <li> Job_level</li> <li> Title</li> <li> Last</li> <li> Phone</li> <li> Zip</li> <li> State</li> <li> Address1</li> <li> Address2</li> <li> Offercode</li> <li> Offer</li> <li> Channel</li> <li> Privacy_consent </li> </ul> </div></li></div>  <div id="camp3"> <li><h3><a href="#" id="camp3link" onclick="slideAnswer('scorefilt'); return false;"> What is the difference between lead scoring and lead filters? </a><a name="camp3"> </a></h3> <div id="scorefilt" style="display:none;"> <p> Lead filters set the requirements of an acceptable lead for your campaign. By setting lead filters, you will only receive and be billed for leads matching the filters selected. A filter is a guarantee that you will only receive leads within that criteria. </p> <p> Lead scoring is a way for you to further target what is already accepted in your filters, as well as you a way to rank your leads. For example: If you're okay receiving all industries, but Retail is the most ideal, it would be scored an 'A' while the rest would be scored 'B' or 'C'. You can also choose which questions are the most important. For example: If their job area is the most important factor, rate that question a 10. Lead scoring is not filtering and anything you do not want to accept should be filtered out instead. </p> </div></li></div>  <div id="camp3a"> <li><h3><a href="#" onclick="slideAnswer('ownpriv'); return false;"> Can I add my own privacy policy to the registration form? </a><a name="camp3a"> </a></h3> <div id="ownpriv" style="display:none;"> <p> You can display your privacy policy at no cost in step 3: Questions, under 'Custom Questions,' and create a "Text Display" custom question. Within the modal, you may copy and paste your privacy policy into the text field. </p> </div></li></div>  <div id="camp17"> <li><h3><a href="#" id="camp17link" onclick="slideAnswer('whatisabm'); return false;"> How do I run an Account-Based Marketing (ABM) campaign? </a><a name="camp17"> </a></h3> <div id="whatisabm" style="display:none;"> <p> Target professionals working at a specified list of companies by applying an 'Account-Based Marketing' filter to a LeadFlow campaign on the 'Filter' step. You will not be able to select company size and industry filters when using an ABM filter. </p> <p> Upload a target account list. Your file must be in CSV format and may only contain one column. List the company website domains or company names, for example: netline.com or NetLine Corporation. Once your list is successfully uploaded, a matched and unmatched count will display based upon the number of companies recognized in our database. Any company unmatched will not be applicable for this filter. Download your unmatched list to check for spelling errors in the list, make edits, and upload your file again. </p> <p> Applying an ABM filter will increase the campaign cost-per-lead by $17. </p> </div></li></div>  <div id="camp17a"> <li><h3><a href="#" onclick="slideAnswer('abmupload'); return false;"> Why won't my ABM list upload? </a><a name="camp17a"> </a></h3> <div id="abmupload" style="display:none;"> <p> Please make sure your list only has one column, with no headers, and is in .CSV format. The records should consist of full company names or domains. There should be no special characters in the list records or in the file name. If you have checked all of these things and are still having issues, please contact <a href="mailto:portal-support@netline.com">portal-support@netline.com</a>. </p> </div></li></div>  <div id="camp18"> <li><h3><a href="#" id="camp18link" onclick="slideAnswer('canirunabm'); return false;"> Can I suppress leads from specific accounts/companies? </a><a name="camp18"> </a></h3> <div id="canirunabm" style="display:none;"> <p> Yes, you may choose to suppress a specified list of accounts or companies to ensure they are not included in your fulfillment files. Account Suppression is available for LeadFlow campaigns on the 'Filter' step. Upload a list of up to 100 companies. </p> <p> Your file must be in CSV format and may only contain one column. List the company website domain(s) or company name(s), for example: netline.com or NetLine Corporation. Once your list is successfully uploaded a matched and unmatched count will display based upon the number of companies recognized in our database. Any company unmatched will not be applicable for suppression. Download your unmatched list to check for spelling errors, make edits, and upload your file again. </p> <p> Applying an Account Suppression list will increase the campaign cost-per-lead by the following increments: up to 100 names: $3; up to 1,000 names: $6, up to 10,000 names: $10. </p> </div></li></div>  <div id="camp19"> <li><h3><a href="#" id="camp19link" onclick="slideAnswer('busemailaddy'); return false;"> Can I only receive leads with business email addresses? </a><a name="camp19"> </a></h3> <div id="busemailaddy" style="display:none;"> <p> Yes, you may choose to only receive leads using a business email address to download your content and reject all leads using a personal email address, for example: Gmail, Comcast, or Yahoo. The 'Business Only Email Address' filter can be applied to LeadFlow campaigns on the 'Filter' step. </p> <p> Applying a Business Only Email Address filter will increase the campaign cost-per-lead $2.50. </p> <p> Note: A higher percentage of professionals use their personal email address for research. By applying this filter, you risk rejecting qualified leads. </p> </div></li></div>  <div id="camp19a0"> <li><h3><a href="#" id="camp19a0link" onclick="slideAnswer('companycapy'); return false;"> Can I limit the number of leads per company? </a><a name="camp19a0"> </a></h3> <div id="companycapy" style="display:none;"> <p> Yes, you can limit how many leads you receive per company to generate more diversified leads. For example, if you set a limit of 5 leads per company, the 6th lead and beyond will not be processed so that your remaining leads will be collected from different companies. </p> <p> Applying Max Number of Leads Per Company filter will increase the campaign cost-per-lead by the following increments: <ul><li>3 leads per company: $5</li> <li>4 leads per company: $4</li> <li>5 leads per company: $3</li> <li> 6+ leads per company: $2</li></ul> </p> </div></li></div>  <div id="camp19a"> <li><h3><a href="#" onclick="slideAnswer('choosetarget'); return false;"> How do I choose my target audience and criteria for my campaign? </a><a name="camp19a"> </a></h3> <div id="choosetarget" style="display:none;"> <p> You can choose filter criteria for your campaign in step 4, 'Filters'. NetLine will only deliver leads that meet the filter criteria you select. These are known as "good" leads. </p> </div></li></div>  <div id="camp19a2"> <li><h3><a href="#" onclick="slideAnswer('comprev'); return false;"> Can I choose a company size and revenue filter? </a><a name="camp19a2"> </a></h3> <div id="comprev" style="display:none;"> <p> You cannot filter off of both company size and revenue. Please select one when choosing your filters. You will still receive data for both options in your fulfillment files, regardless of the filter type you choose. </p> </div></li></div>  <div id="camp19b"> <li><h3><a href="#" id="camp19blink" onclick="slideAnswer('updatefilters'); return false;"> Can I update my campaign filters after my campaign has gone live? </a><a name="camp19b"> </a></h3> <div id="updatefilters" style="display:none;"> <p> You may update your filters at any time in step 4, 'Filters'. For these changes to take effect, you must review (step 10) and submit (step 11) your campaign. </p> </div></li></div>  <div id="camp20"> <li><h3><a href="#" onclick="slideAnswer('canifiltersub'); return false;"> Can I apply secondary level lead filters by job area and industry? </a><a name="camp20"> </a></h3> <div id="canifiltersub" style="display:none;"> <p> Yes, you may apply secondary level lead filters by expanding the Job Area and Company Industry filters for LeadFlow campaigns. On the 'Filter' step, the job area and industry filter menus include (+) next to all values which can be further expanded to make your selections. </p> <p> Applying secondary level lead filters will increase the campaign cost-per-lead by $8. </p> <p> Note: Applying secondary level lead filters will narrow your target audience and likely slow down your rate of lead volume. </p> </div></li></div>  <div id="camp20a"> <li><h3><a href="#" onclick="slideAnswer('custquestfilt'); return false;"> Can I use my custom questions as filters? </a><a name="camp20a"> </a></h3> <div id="custquestfilt" style="display:none;"> <p> No, you cannot filter on custom questions. They are ways for you to gather additional information to arm your sales team with higher quality leads. For example, you can ask, "What is your biggest pain point with your current solution?" to help arm your sales team with a value proposition when they follow-up. But standard Content Syndication Lead Generation campaigns cannot filter these responses. </p> </div></li></div>  <div id="camp8"> <li><h3><a href="#" onclick="slideAnswer('goalincr'); return false;"> Can the campaign lead goal or budget be increased after the campaign launches? </a><a name="camp8"> </a></h3> <div id="goalincr" style="display:none;"> <p> Yes. You can increase the lead goal or budget of an existing campaign at any time on the 'Lead Terms' step of the campaign setup process. </p> <p> Note: Once a campaign reaches the lead goal or budget, the campaign will no longer generate leads unless you edit the lead terms to increase the number accordingly. For example: If your previous lead goal was 10 and you want to add an additional 5 leads, your new lead goal should be 15 leads. The same update goes for budget. </p> </div></li></div>  <div id="camp9"> <li><h3><a href="#" onclick="slideAnswer('howreceive'); return false;"> How will I receive my lead data? </a><a name="camp9"> </a></h3> <div id="howreceive" style="display:none;"> <p> In the campaign setup process, you will be able to select to receive your lead fulfillment data via a csv. file by email. You have the option of selecting daily or weekly email files, and can add up to three email recipients. NetLine highly recommends receiving lead fulfillment files automatically. You can also access all leads generated per campaign on the 'Leads' tab at any time. </p> </div></li></div>  <div id="camp9aaa"> <li><h3><a href="#" onclick="slideAnswer('nothingleads'); return false;"> Nothing happens when I click download to download my leads. What can I do? </a><a name="camp9aaa"> </a></h3> <div id="nothingleads" style="display:none;"> <p> Please make sure popups are enabled and try again. If you're still having trouble contact <a href="mailto:portal-support@netline.com">portal-support@netline.com</a>. </p> </div></li></div>  <div id="camp9aa"> <li><h3><a href="#" onclick="slideAnswer('updatefieldpick'); return false;"> Can I update the field values to match my picklists? </a><a name="camp9aa"> </a></h3> <div id="updatefieldpick" style="display:none;"> <p> Simply go to step 6, 'Mapping' and open up the question to view the values to start mapping. To do bulk mapping, clear the values first, then type the main value in the first level and press enter for it to drop to the next levels. </p> </div></li></div>  <div id="camp9a"> <li><h3><a href="#" onclick="slideAnswer('directcrm'); return false;"> Can I receive leads directly to my CRM or Marketing Automation Platform (MAP)? </a><a name="camp9a"> </a></h3> <div id="directcrm" style="display:none;"> <p> Yes. We offer integration with your CRM or MAP. To use this capability, please go to step 9, 'Fulfillment' and scroll down to the 'Connector Fulfillment' section. </p> </div></li></div>  <div id="camp9b"> <li><h3><a href="#" onclick="slideAnswer('endbefore'); return false;"> The campaign schedule has a 30 day minimum, but I need to end before that. What can I do? </a><a name="camp9b"> </a></h3> <div id="endbefore" style="display:none;"> <p> You must set the end date at least 30 days out. If you need to stop the campaign before then, simply go to the 'Campaigns' tab and pause the campaign on your desired date. </p> </div></li></div>  <div id="camp9c"> <li><h3><a href="#" onclick="slideAnswer('addpacing'); return false;"> Can I add pacing to my campaign? </a><a name="camp9c"> </a></h3> <div id="addpacing" style="display:none;"> <p> Yes. You can add a monthly maximum in step 7, 'Lead Terms' to pace the amount of leads you wish to receive on a monthly basis. There are no daily or weekly caps. </p> </div></li></div>  <div id="camp11b"> <li><h3><a href="#" onclick="slideAnswer('fullamt'); return false;"> Will I be charged for the full amount of leads even if my campaign doesn't fulfill? </a><a name="camp11b"> </a></h3> <div id="fullamt" style="display:none;"> <p> No – If your campaign does not complete, you will only be charged for the leads that were generated. </p> </div></li></div>  <div id="camp12"> <li><h3><a href="#" onclick="slideAnswer('reporting'); return false;"> Does the NetLine Portal provide reporting? </a><a name="camp12"> </a></h3> <div id="reporting" style="display:none;"> <p> The NetLine Portal features a campaign dashboard, real-time lead reports, and campaign summary insight reporting. Additionally, you have the option to schedule automated campaign summary reports. </p> </div></li></div>  <div id="camp13"> <li><h3><a href="#" onclick="slideAnswer('monitorcamp'); return false;"> How can I monitor my campaigns? </a><a name="camp13"> </a></h3> <div id="monitorcamp" style="display:none;"> <p> The NetLine Portal provides several key tools for monitoring campaigns once they are live. </p> <ul> <li>The 'Welcome' tab features a quick list of your most recent campaigns that you can click to instantly review and edit. </li> <li>The 'Campaign' tab lists all of your campaigns and provides instant access to review and edit from this page. </li> <li>The 'Leads' tab provides both a summary of lead generated per campaign and a detailed view of the leads generated with export options.</li> <li>The 'Salvage' tab allows you to review rejected leads so that a business opportunity is never missed.</li> <li>The 'Reports' tab allows you to export the campaign summary report that highlights key campaign insights per campaign. </li> </ul> <p> In addition to the in-portal tools, you also have the option to subscribe to automated fulfillment files and campaign summary reports to easily monitor your campaigns. </p> </div></li></div>  <div id="camp13a"> <li><h3><a href="#" onclick="slideAnswer('archiveold'); return false;"> Can I archive old campaigns? </a><a name="camp13a"> </a></h3> <div id="archiveold" style="display:none;"> <p> Campaigns that are paused or completed can be archived to help keep your dashboard on your Welcome page organized. You can do this by going to the 'Campaigns' page and selecting "Archive" from the action dropdown menu for campaigns that are completed. </p> </div></li></div>  <div id="camp13b"> <li><h3><a href="#" onclick="slideAnswer('bogusdata'); return false;"> What happens if I receive a lead with bad or bogus data? </a><a name="camp13b"> </a></h3> <div id="bogusdata" style="display:none;"> <p> While we have rigorous data checks in place to prevent bad data from getting passed through to you, it is possible for "bad" leads to be sent. To reconcile the possibility of this happening, we deliver an extra 5% on your lead goal at the end of each campaign. We call these leads "scrub leads." </p> </div></li></div>  <div id="camp13c"> <li><h3><a href="#" onclick="slideAnswer('leadsondemand'); return false;"> How can I view my leads on-demand? </a><a name="camp13c"> </a></h3> <div id="leadsondemand" style="display:none;"> <p> You can view your leads at any time by going to the 'Leads' page. Click on "Download" on the far right next to the desired campaign you wish to review leads. You will be able to view your leads in an Excel file. </p> </div></li></div>  <div id="camp13d"> <li><h3><a href="#" onclick="slideAnswer('reviewreject'); return false;"> How can I review rejected leads? </a><a name="camp13d"> </a></h3> <div id="reviewreject" style="display:none;"> <p> To ensure a business opportunity is never missed, rejected leads are available for your review on the 'Salvage' page. Simply select the campaign name you wish to review reject leads, then click download to view them in Excel. </p> </div></li></div>  <div id="camp13e"> <li><h3><a href="#" onclick="slideAnswer('purchreject'); return false;"> Can I purchase any of the rejected leads? </a><a name="camp13e"> </a></h3> <div id="purchreject" style="display:none;"> <p> You may purchase rejected leads at the cost per lead price determined for the respective campaign. To salvage these leads, go to the 'Salvage' page, check the leads you wish to purchase, then click "Salvage". Full lead information will be available under the 'Leads' page for the respective campaign. Leads will appear within 30 minutes of salvaging. </p> </div></li></div>  <div id="camp13f"> <li><h3><a href="#" onclick="slideAnswer('purchsalvage'); return false;"> Can I purchase/salvage rejected leads if my lead goal or budget has already been met? </a><a name="camp13f"> </a></h3> <div id="purchsalvage" style="display:none;"> <p> Yes. That said, you first must increase the lead goal or budget of an existing campaign so there are funds to approve such a purchase. This can be done on the 'Lead Terms' step of the campaign setup process. If your campaign End Date has been met, you may also need to extend the End Date in the "Schedule" step. Next, resubmit the campaign. Once the campaign is active, you can go to the "Salvage" tab and select any additional leads that you would like to convert and purchase. </p> </div></li></div>  <div id="camp7"> <li><h3><a href="#" onclick="slideAnswer('howlongapp'); return false;"> How long does it take for campaigns to be approved and go live? </a><a name="camp7"> </a></h3> <div id="howlongapp" style="display:none;"> <p> Campaigns are reviewed within 48 business hours and once approved the campaign will begin to launch across NetLine's network within four business hours. Campaigns will ramp up over several business days as the new content is applied across all channels. </p> </div></li></div>  </ul> <h2> Billing FAQ </h2> <ul class="faq"> <div id="camp11"> <li><h3><a href="#" onclick="slideAnswer('howbilled'); return false;"> How will I be billed for the leads generated by my campaign? </a><a name="camp11"> </a></h3> <div id="howbilled" style="display:none;"> <p> The NetLine Portal's pricing enables you to run customized campaigns that fit your demand generation budget starting at $14 per lead, with a $500 campaign minimum. In the 'Lead Terms' step of the campaign setup process you may select the number of leads requested or set the total campaign budget. You will only receive and be billed for leads that match your set lead criteria. To submit a campaign, you will need to provide a credit card for the account. </p> <p> Leads are billed in two ways: </p> <ol> <li>Credit Card: <ul> <li>Weekly: Clients on credit card weekly will be charged every Sunday at 11:50pm PST for the leads generated in the previous week. Charges also occur on the last day of the month for any leads generated and not yet billed.</li> <li>Monthly: You will be charged for all leads delivered during the month on the last day of the month.</li> </ul> </li> <li>Bill Me: <ul> <li>This option is only available for agencies upon passing the credit check. Agencies can apply for Bill Me on the submit step of their campaign. All applications are reviewed within 1 business day.</li> </ul> </li> </ol> </div></li></div>  <div id="bill2"> <li><h3><a href="#" onclick="slideAnswer('invoicemonthly'); return false;"> Can I be invoiced on a monthly basis versus automatically charging our credit card? </a><a name="bill2"> </a></h3> <div id="invoicemonthly" style="display:none;"> <p> This option is only available for agencies upon passing the credit check. The Portal does require a credit card for self-service campaigns. We are constantly adding new features, so this may be available to non-agencies in the future. </p> </div></li></div>  <div id="bill3"> <li><h3><a href="#" onclick="slideAnswer('findinvoices'); return false;"> Where can I find copies of my invoices for my credit card charges? </a><a name="bill3"> </a></h3> <div id="findinvoices" style="display:none;"> <p> Copies of invoices can be found using the Invoice Reports Tab under Reports section. Select the desired date range for a list of invoices that can be either viewed and exported individually or downloaded in its entirety to Excel. </p> </div></li></div>  <div id="bill4"> <li><h3><a href="#" onclick="slideAnswer('differentcards'); return false;"> Can I use different credit cards for different campaigns? </a><a name="bill4"> </a></h3> <div id="differentcards" style="display:none;"> <p> Yes, you can choose the default card or select from any other credit card you have added. Please note, if any charges are declined on the card selected for the campaign, the system will charge any of the cards on your account until the invoice is paid in full. </p> </div></li></div>  </ul> </section </FORM> </div> </div> </div> </section> <div id="footer"> <div style="clear:right"></div> <div id="copyright"> © <a href="https://www.netline.com">NetLine Corporation</a> <span id="curryear"></span> | All Rights Reserved. <a href="https://www.netline.com/privacyshield.html" target="_blank" rel="noopener"><img src="https://img.tradepub.com/leadflow/CDN/privacyshield_logo.png" alt="Privacy Shield"></a> <script type="text/javascript"> const d = new Date(); let year = d.getFullYear(); document.getElementById("curryear").innerText = year; </script> <div style="float:right;"> <a href="https://www.g2crowd.com/products/netline-corporation/reviews" target="_blank" rel="noopener" ><img src="https://www.netline.com/images/g2users.png" border="0" alt="Users Love Us" id="g2crowd"></a> <a href="/portal000z/">Contact Us</a> | <a href="https://www.netline.com/commitment.html" target="_blank" rel="noopener" >Our Commitment to You</a> | <a href="/portal0010/">FAQ</a> | <a href="/portal0011/">Terms and Conditions</a> | <a href="https://status.netline.com" target="_blank" rel="noopener" >Platform Status</a> </div> </div> </div> </div>   <script> "use strict"; !function() { var t = window.driftt = window.drift = window.driftt || []; if (!t.init) { if (t.invoked) return void (window.console && console.error && console.error("Drift snippet included twice.")); t.invoked = !0, t.methods = [ "identify", "config", "track", "reset", "debug", "show", "ping", "page", "hide", "off", "on" ], t.factory = function(e) { return function() { var n = Array.prototype.slice.call(arguments); return n.unshift(e), t.push(n), t; }; }, t.methods.forEach(function(e) { t[e] = t.factory(e); }), t.load = function(t) { var e = 3e5, n = Math.ceil(new Date() / e) * e, o = document.createElement("script"); o.type = "text/javascript", o.async = !0, o.crossorigin = "anonymous", o.src = "https://js.driftt.com/include/" + n + "/" + t + ".js"; var i = document.getElementsByTagName("script")[0]; i.parentNode.insertBefore(o, i); }; } }(); drift.SNIPPET_VERSION = '0.3.1'; drift.load('9hzea6ubrbhm'); </script>   <script async src="https://www.googletagmanager.com/gtag/js?id=G-1ZC1C5BWN8"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-1ZC1C5BWN8'); </script> </body> </html>