How to Create an Employee Handbook

<!DOCTYPE html> <html lang="en"><head><meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta http-equiv="X-UA-Compatible" content="ie=edge"> <title>How to Create an Employee Handbook</title> <meta name="description" content="Learn how to create an employee handbook. Give your employees manual for their job. "> <link rel="canonical" href="https://www.knowledgebase.com/blog/employee-handbook/"> <script type="application/ld+json"> { "@context": "https://schema.org", "@graph": [{"@context":"https://schema.org","@type":"Corporation","brand":"KnowledgeBase Blog","name":"KnowledgeBase","sameAs":["https://www.facebook.com/knowledgebaseapp","https://twitter.com/KnowledgeBaseAI"],"url":"https://www.knowledgebase.com/blog/"}] } </script> <link rel="icon" href="/blog/favicon.ico"> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:title" content="How to Create an Employee Handbook" /> <meta property="og:description" content="Learn how to create an employee handbook. Give your employees manual for their job. " /> <meta property="og:url" content="https://www.knowledgebase.com/blog/employee-handbook/" /> <meta property="og:site_name" content="KnowledgeBase Blog" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:description" content="Learn how to create an employee handbook. Give your employees manual for their job. " /> <meta name="twitter:title" content="How to Create an Employee Handbook" /> <meta name="twitter:site" content="@KnowledgeBaseAI" /> <meta property="og:image" content="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1200,h_630,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/12/ux-indonesia-ywwuOBJy60c-unsplash-scaled.jpg" /> <meta name="twitter:image" content="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1200,h_630,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/12/ux-indonesia-ywwuOBJy60c-unsplash-scaled.jpg" /> <link rel="preconnect" href="https://res.cloudinary.com"> <script> scrollOffsetFunction = function() { var navElements = document.getElementsByClassName("c-navbar"); if (typeof navElements[0] !== "undefined") { var navRect = navElements[0].getBoundingClientRect(); var navStyle = getComputedStyle(navElements[0]); if (navStyle.position === "sticky" || navStyle.position === "fixed") { return navRect.bottom - navRect.top + 30; } } return 0; } </script> <script> dataLayer = [{ 'contentAuthor': [ "Zuzanna Bocian", ], 'contentTTR': 9 , 'contentCategory': [ "uncategorized", ], 'contentDate': '2023-12-06' }]; </script><script> (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-5JDPXSM'); </script> <link rel="stylesheet" href="/blog/dist/css/main.min.2bcca5c6d8c7d5f1387678ba92a03a54cce2e7895ef25108a506f2d19f6d9195.css"> </head><body > <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-5JDPXSM" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <script type="text/javascript"> (function(window, document, dataLayerName, id) { window[dataLayerName]=window[dataLayerName]||[],window[dataLayerName].push({start:(new Date).getTime(),event:"stg.start"});var scripts=document.getElementsByTagName('script')[0],tags=document.createElement('script'); function stgCreateCookie(a,b,c){var d="";if(c){var e=new Date;e.setTime(e.getTime()+24*c*60*60*1e3),d="; expires="+e.toUTCString()}document.cookie=a+"="+b+d+"; path=/"} var isStgDebug=(window.location.href.match("stg_debug")||document.cookie.match("stg_debug"))&&!window.location.href.match("stg_disable_debug");stgCreateCookie("stg_debug",isStgDebug?1:"",isStgDebug?14:-1); var qP=[];dataLayerName!=="dataLayer"&&qP.push("data_layer_name="+dataLayerName),isStgDebug&&qP.push("stg_debug");var qPString=qP.length>0?("?"+qP.join("&")):""; tags.async=!0,tags.src="//livechat.containers.piwik.pro/"+id+".js"+qPString,scripts.parentNode.insertBefore(tags,scripts); !function(a,n,i){a[n]=a[n]||{};for(var c=0;c<i.length;c++)!function(i){a[n][i]=a[n][i]||{},a[n][i].api=a[n][i].api||function(){var a=[].slice.call(arguments,0);"string"==typeof a[0]&&window[dataLayerName].push({event:n+"."+i+":"+a[0],parameters:[].slice.call(arguments,1)})}}(i[c])}(window,"ppms",["tm","cm"]); })(window, document, 'dataLayer', '28a0a095-db17-4f24-8d11-19c9de6721cc'); </script><noscript><iframe src="//livechat.containers.piwik.pro/28a0a095-db17-4f24-8d11-19c9de6721cc/noscript.html" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <aside class="u-border-b lg:u-block u-border-gray-900" hidden> <div class="u-flex u-justify-center"> <p class="u-text-p9 b--u-text-black-500 u-my-sm u-Mr-xs">Discover <a href="https://text.com/?utm_source=knowledgebase.com&utm_medium=referral&utm_campaign=productbar" target="_blank" class="c-productbar__text u-text-p9 b--u-text-white-200 b--hover:u-text-black b--u-text-bold u-hover-none" data-controller="track" data-track-category="Product Bar" data-track-action="Clicked on Text" data-action="click->track#send">Text</a> products:</p> <a href="https://www.livechat.com/?utm_source=knowledgebase.ai&utm_medium=referral&utm_campaign=productbar" target="_blank" class="c-productbar__livechat u-flex u-flex-row u-items-center v--no-underline u-Mr-xs" data-controller="track" data-track-category="Product Bar" data-track-action="Clicked on LiveChat" data-action="click->track#send"> <svg width="16" height="16" fill="none" style="margin-right: 3px;" xmlns="http://www.w3.org/2000/svg"><path d="M15.2 10c-.1.9-.5 1.8-1.2 2.4-.7.7-1.5 1-2.5 1h-2L5.7 16v-2.6l3.8-2.6h2c.3 0 .6 0 .8-.3.2-.2.4-.5.4-.8v-6l-.3-.7a1 1 0 00-.7-.3 63.2 63.2 0 00-8.1 0 1 1 0 00-.7.4c-.2.1-.3.4-.3.7-.2 2-.2 4 0 6 0 .3.1.5.3.7.3.2.5.3.8.3h2v2.6h-2c-.9 0-1.8-.3-2.4-1C.6 11.8.2 11 0 10 0 8 0 5.7 0 3.5c0-.8.5-1.7 1-2.3.7-.6 1.5-1 2.3-1a57 57 0 018.4 0c.9 0 1.7.4 2.3 1 .6.6 1 1.5 1 2.4.2 2 .2 4.2 0 6.3z" fill="#C6C6CA"/></svg> <p class="u-text-p9 u-mb-0 u-text-gray-700"><span class="c-productbar__name u-text-gray-700">LiveChat</span> - Connect with customers</p> </a> <a href="https://www.chatbot.com/?utm_source=knowledgebase.ai&utm_medium=referral&utm_campaign=productbar" target="_blank" class="c-productbar__chatbot u-flex u-flex-row u-items-center v--no-underline u-Mr-xs" data-controller="track" data-track-category="Product Bar" data-track-action="Clicked on ChatBot" data-action="click->track#send"> <svg width="16" height="16" fill="none" style="margin-right: 3px;" xmlns="http://www.w3.org/2000/svg"><path d="M11.8 6.3v1.5a.6.6 0 01-.3.6c-1.1.5-2.3.8-3.5.8-1.2 0-2.4-.3-3.5-.8a.6.6 0 01-.3-.6V6.3a.4.4 0 01.6-.4c1 .4 2 .7 3.2.7 1 0 2.2-.3 3.2-.7a.4.4 0 01.6.4z" fill="#C6C6CA"/><path d="M15.9 10a3.8 3.8 0 01-3.8 3.4H10L6 16v-2.6l4-2.6H12a1.2 1.2 0 001.2-1v-6a1.1 1.1 0 00-1-1 69.4 69.4 0 00-8.5 0 1.1 1.1 0 00-1 1c-.2 2-.2 4-.1 6a1.2 1.2 0 001.2 1h2v2.6H4A3.8 3.8 0 010 9.9a48 48 0 010-6.4A3.7 3.7 0 013.6.2a62.5 62.5 0 018.8 0A3.7 3.7 0 0116 3.6a48 48 0 010 6.3z" fill="#C6C6CA"/></svg> <p class="u-text-p9 u-mb-0 u-text-gray-700"><span class="c-productbar__name u-text-gray-700">ChatBot</span> - Automate customer service with AI</p> </a> <a href="https://www.helpdesk.com/?utm_source=knowledgebase.ai&utm_medium=referral&utm_campaign=productbar" target="_blank" class="c-productbar__helpdesk u-flex u-flex-row u-items-center v--no-underline" data-controller="track" data-track-category="Product Bar" data-track-action="Clicked on HelpDesk" data-action="click->track#send"> <svg width="17" height="14" fill="none" style="margin-right: 3px;" xmlns="http://www.w3.org/2000/svg"><path d="M8 6.1l4.1-3.5h-4l-4.3.1a1.1 1.1 0 00-1 1l-.2 3v.6l.1 3a1.1 1.1 0 001 1h8.6a1.1 1.1 0 001-1l.1-2.8L16 5.2v5.3a3.7 3.7 0 01-3.5 3.3 59.5 59.5 0 01-9 0 3.7 3.7 0 01-3.4-3.4L0 7.3v-.6l.1-3.1A3.7 3.7 0 013.6.2L8 0h8v2.6l-8 7-3.7-3.3 2-1.7L8 6.1z" fill="#C6C6CA"></path></svg> <p class="u-text-p9 u-mb-0 u-text-gray-700"><span class="c-productbar__name u-text-gray-700">HelpDesk</span> - Support customers with tickets</p> </a> </div> </aside> <div class="c-navbar u-border-b u-border-gray-900" data-controller="show logged-in"> <div class="c-navbar__content"> <div> <a href="/" class="c-navbar__logo"><img src="/blog/images/logo.svg" alt="KnowledgeBase logo" class="" width="214"></a> </div> <button class="c-navbar__button " aria-expanded="false" data-action="show#toggle"> <span data-target="show.content">Menu</span> <span hidden data-target="show.content">Close</span> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 17 16" width="20" class="u-ml-xs"> <g fill="none" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="2"> <path d="M1 3.5h15" class="c-navbar__button__bar" /> <path d="M1 8h15" class="c-navbar__button__bar" /> <path d="M1 12.5h15" class="c-navbar__button__bar" /> </g> </svg> </button> <nav class="c-menu lg:u-ml-2xl" data-controller="menu" data-target="show.content" hidden> <ul> <li data-target="menu.root"> <div class="c-menu__item v--top" data-target="menu.top">Product<span class="c-menu__arrow"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span></div> <div class="c-menu__sub v--button " style="width: 40rem"> <div class="c-menu__split"> <div> <p class="c-menu__header u-mt-1"><a href="/features/" data-target="menu.top">Features</a></p> <ul> <li> <a href="/features/#knowledge-management" class="c-menu__item u-flex u-items-center"> <div class="u-hidden lg:u-block u-basis-2 u-pr-sm"> <svg class="u-block u-mx-auto" width="20" height="17" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 2.3A8.2 8.2 0 0114.5 1c1.7 0 3.3.5 4.5 1.3v13a8.2 8.2 0 00-4.5-1.3c-1.7 0-3.3.5-4.5 1.3m0-13v13-13zm0 0A8.2 8.2 0 005.5 1C3.8 1 2.2 1.5 1 2.3v13A8.2 8.2 0 015.5 14c1.7 0 3.3.5 4.5 1.3v-13z" stroke="#1B1B20" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </div> <div class="u-mt-2xs u-basis-11">Knowledge Management</div> </a> </li> <li> <a href="/features/#knowledge-visualization" class="c-menu__item u-flex u-items-center"> <div class="u-hidden lg:u-block u-basis-2 u-pr-sm"> <svg class="u-block u-mx-auto" width="22" height="16" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M14 8a3 3 0 11-6 0 3 3 0 016 0v0z" stroke="#1B1B20" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/><path d="M1.5 8a10 10 0 0119 0 10 10 0 01-19 0z" stroke="#1B1B20" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </div> <div class="u-mt-2xs u-basis-11">Knowledge Visualisation</div> </a> </li> <li> <a href="/features/#reporting" class="c-menu__item u-flex u-items-center"> <div class="u-hidden lg:u-block u-basis-2 u-pr-sm"> <svg class="u-block u-mx-auto" width="20" height="20" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M9 1a9 9 0 1010 10H9V1z" stroke="#1B1B20" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/><path d="M18.5 7H13V1.5A9 9 0 0118.5 7z" stroke="#1B1B20" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </div> <div class="u-mt-2xs u-basis-11">Reporting</div> </a> </li> <li> <a href="/integrations/livechat/" class="c-menu__item u-flex u-items-center"> <div class="u-hidden lg:u-block u-basis-2 u-pr-sm"> <svg class="u-block u-mx-auto" width="24" height="24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M23.9 15A5.7 5.7 0 0118 20H15L9 24v-3.9l6-3.9H18a1.8 1.8 0 001.9-1.6v-9a1.7 1.7 0 00-1.7-1.5 104.1 104.1 0 00-12.7 0 1.7 1.7 0 00-1.5 1.5c-.3 3-.3 6 0 9a1.8 1.8 0 001.7 1.6H9v3.9H5.8a5.7 5.7 0 01-5.7-5.2 72 72 0 010-9.6 5.6 5.6 0 015.3-5 93.7 93.7 0 0113.2 0 5.6 5.6 0 015.2 5 72 72 0 010 9.6z" fill="#FF5100"/></svg> </div> <div class="u-mt-2xs u-basis-11">LiveChat Integration</div> </a> </li> </ul> </div> <div> <p class="c-menu__header u-mt-1">Solutions</p> <ul> <li> <a href="/customer-support-knowledge-base/" class="c-menu__item u-flex u-items-start"> <span class="c-menu__icon"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M5.1 17.8a14 14 0 0113.8 0M15 10a3 3 0 11-6 0 3 3 0 016 0zm6 2a9 9 0 11-18 0 9 9 0 0118 0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </span> KnowledgeBase for Support Teams </a> <a href="/r/saas-knowledge-base/" class="c-menu__item u-flex u-items-start"> <span class="c-menu__icon"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M5.1 17.8a14 14 0 0113.8 0M15 10a3 3 0 11-6 0 3 3 0 016 0zm6 2a9 9 0 11-18 0 9 9 0 0118 0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </span> SaaS Knowledge Base </a> <a href="/r/ai-customer-service/" class="c-menu__item u-flex u-items-start"> <span class="c-menu__icon"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M5.1 17.8a14 14 0 0113.8 0M15 10a3 3 0 11-6 0 3 3 0 016 0zm6 2a9 9 0 11-18 0 9 9 0 0118 0z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </span> AI Knowledge Base </a> </li> </ul> </div> </div> </div> </li> <li data-target="menu.root"> <a class="c-menu__item v--top" href="/r/pricing/" data-target="menu.top">Pricing</a> </li> <li data-target="menu.root"> <a class="c-menu__item v--top" href="/help/" data-target="menu.top">Help Center</a> </li> <li data-target="menu.root"> <a class="c-menu__item v--top" href="/blog/" data-target="menu.top">Blog</a> </li> </ul> <div class="v--only-mobile u-p-lg u-mt-auto u-mb-0"> <form action="https://app.knowledgebase.ai/?source_id=header_mobile_menu_form_signup&source_type=website&source_url=https://www.knowledgebase.com/blog/ai-generated-articles/" method="GET" data-controller="track signup" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="navigation_mobile" data-action="track#send" class="o-input-group u-mb-lg" > <input type="email" name="email" class="" style="border-color: #767680;" placeholder="Enter your email" aria-label="Business Email" required> <div class="o-input-group__append"> <button type="submit" class="c-btn v--signup">Sign up free</button> </div> </form> <p class="u-text-center"> <a href="https://app.knowledgebase.ai/?source_id=header_mobile_menu_form_login&source_type=website&source_url=https://www.knowledgebase.com/blog/ai-generated-articles/" data-controller="track" data-track-category="Log In Button" data-track-action="Instant Login" data-track-label="navigation_mobile" data-action="track#send" > Already a customer? <span class="u-text-primary">Log in</span> </a> </p> </div> </nav> <div class="c-navbar__actions"> <a href="https://app.knowledgebase.ai/?source_id=header_login&source_type=website&source_url=https://www.knowledgebase.com/blog/ai-generated-articles/" data-controller="track" data-track-category="Log In Button" data-track-action="Instant Login" data-track-label="Top Nav" data-action="track#send" class="c-btn v--sm v--secondary u-m-auto u-mr-sm" > Log in </a> <a href="https://app.knowledgebase.ai/?source_id=header_signup&source_type=website&source_url=https://www.knowledgebase.com/blog/ai-generated-articles/" data-controller="track signup" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Top Nav" data-action="track#send" class="c-btn v--sm v--signup u-m-auto" > Sign up free </a> </div> </div> </div> <div class="post-progress"></div> <script> var progress = document.querySelector(".post-progress"); var h = document.documentElement, b = document.body, st = 'scrollTop', sh = 'scrollHeight'; window.addEventListener("scroll", function () { var percent = (h[st]||b[st]) / ((h[sh]||b[sh]) - h.clientHeight) * 100; progress.style.setProperty('--scroll', percent + '%'); }); </script> <article class="post-grid v--w-image u-pt-md" role="main" data-controller="article-aside" > <div class="post-header"> <div itemscope itemtype="http://schema.org/BreadcrumbList"> <div class="u-hidden" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/blog/employee-handbook/"> <span itemprop="name">Success</span> </a> <meta itemprop="position" content="1" /> </div> <div class="post-categories u-mb-lg" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a itemprop="item" href="/blog/categories/uncategorized/" class="u-text-p9 u-bg-gray-900 u-text-gray-100 u-px-xs u-py-2xs u-rounded-sm v--no-underline hover:u-bg-accent"><span itemprop="name">uncategorized</span></a> <meta itemprop="position" content="2" /> </div> <div class="post-categories u-mb-lg" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <h1 itemprop="name" class="post-title">How to Create an Employee Handbook</h1> <meta itemprop="position" content="3" /> </div> </div> <div class="u-flex u-flex-wrap u-Mt-sm md:u-Mt-md u-mb-md u-text-p8 u-text-gray-700"><div class="u-flex u-items-center u-basis-12 md:u-basis-auto md:u-mr-lg u-mb-lg md:u-mb-0"> <div class="kb-blog-authors-info u-flex u-items-center"><div class="u-flex kb-blog-authors-info__avatars "> <a href="/blog/authors/zuzanna-bocian/" class="kb-blog-authors-info__avatars__a"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_96,h_96,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/07/IMG_5264-scaled.jpg" class="u-w-fit u-ml-0 u-round kb-blog-authors-info__avatars__img u-mr-sm" style="width: 48px;" width="48" alt="Zuzanna Bocian"></a href="/blog/authors/zuzanna-bocian/" class="kb-blog-authors-info__avatars__a"></div><a href="/blog/authors/zuzanna-bocian/" class="u-text-p8 kb-blog-authors-info__a">Zuzanna Bocian</a href="/blog/authors/zuzanna-bocian/" class="u-text-p8 kb-blog-authors-info__a"></div> </div><div class="u-flex u-items-center u-mr-lg sm:u-mr-xl"> <img src="/blog/icons/time-to-read.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span>9 min read</span> </div> <div class="u-flex u-items-center"> <img src="/blog/icons/calendar.svg" class="u-w-fit u-mr-xs u-ml-0 u--mt-3xs" alt="" width="20"> <span>Dec 6, 2023</span> </div> </div> </div> <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_928,h_416,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/12/ux-indonesia-ywwuOBJy60c-unsplash-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,h_359,q_auto,w_800/https://kb-blog.labs.livechat.com/app/uploads/2023/12/ux-indonesia-ywwuOBJy60c-unsplash-scaled.jpg 800w,https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,h_646,q_auto,w_1440/https://kb-blog.labs.livechat.com/app/uploads/2023/12/ux-indonesia-ywwuOBJy60c-unsplash-scaled.jpg 1440w,https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,h_832,q_auto,w_1856/https://kb-blog.labs.livechat.com/app/uploads/2023/12/ux-indonesia-ywwuOBJy60c-unsplash-scaled.jpg 1856w" sizes="(min-width: 1200px) 1856px, 100vw" alt="Writing a employee handbook" width="928" height="416" class="post-featured-image"><div class="float-share u-hidden md:u-block"> <ul class="float-share__list"> <li class="float-share__list-item"> <a href="https://twitter.com/intent/tweet?text=How%20to%20Create%20an%20Employee%20Handbook&via=chatbotcom&url=https://www.knowledgebase.com/blog/employee-handbook/" target="_blank" title="Post on Twitter" rel="nofollow noopener noreferrer" class="float-share__button kb-blog-hover" style="color: #4AA0EC;" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Share" data-track-label="Twitter" data-action="track#send" > <svg width="19" height="15" viewBox="0 0 19 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M19 1.77c-.7.3-1.45.51-2.24.6a3.82 3.82 0 001.72-2.1A8 8 0 0116 1.2 3.94 3.94 0 0013.15 0a3.84 3.84 0 00-3.8 4.65A11.17 11.17 0 011.33.69a3.76 3.76 0 001.2 5.06 3.98 3.98 0 01-1.76-.48v.05A3.82 3.82 0 003.9 9.04a4.06 4.06 0 01-1.76.06c.5 1.5 1.94 2.6 3.64 2.63A7.96 7.96 0 010 13.3 11.25 11.25 0 005.97 15c7.17 0 11.1-5.77 11.1-10.78l-.02-.49A7.67 7.67 0 0019 1.77z" fill="#4AA0EC"/> </svg> </a> <div class="float-share__tooltip">Post on Twitter</div> </li> <li class="float-share__list-item"> <a href="https://www.facebook.com/sharer/?u=https://www.knowledgebase.com/blog/employee-handbook/" title="Share on Facebook" rel="nofollow noopener noreferrer" target="_blank" class="float-share__button" style="color: #4968AD;" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Share" data-track-label="Facebook" data-action="track#send" > <svg width="20" height="20" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M8 0a8 8 0 011.25 15.9v-5.59h1.86L11.47 8H9.25V6.5c0-.63.31-1.25 1.3-1.25h1.01V3.28s-.91-.15-1.79-.15c-1.83 0-3.02 1.1-3.02 3.1V8H4.72v2.31h2.03v5.6A8 8 0 018 0z" fill="currentColor"></path> </svg> </a> <div class="float-share__tooltip">Share on Facebook</div> </li> <li class="float-share__list-item"> <a href="http://www.linkedin.com/shareArticle?mini=true&url=https://www.knowledgebase.com/blog/employee-handbook/" title="Post on LinkedIn" rel="nofollow noopener noreferrer" target="_blank" class="float-share__button" style="color: #0077B5;" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Share" data-track-label="LinkedIn" data-action="track#send" > <svg width="17" height="16" viewBox="0 0 17 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M16.7 9.4v5.93h-3.45V9.8c0-1.4-.5-2.34-1.74-2.34-.95 0-1.51.64-1.76 1.26-.1.22-.12.53-.12.84v5.77H6.19s.05-9.37 0-10.34h3.44v1.46l-.02.04h.02v-.04c.46-.7 1.27-1.7 3.1-1.7 2.27 0 3.96 1.47 3.96 4.65zM2.6 0C1.4 0 .63.77.63 1.79c0 .99.75 1.79 1.9 1.79h.03c1.2 0 1.94-.8 1.94-1.8C4.5.79 3.77 0 2.6 0zM.84 15.33h3.44V5H.85v10.34z" fill="#0077B5"/> </svg> </a> <div class="float-share__tooltip">Post on LinkedIn</div> </li> <li class="float-share__list-item"> <a href="http://www.reddit.com/submit?url=https://www.knowledgebase.com/blog/employee-handbook/" title="Post on Reddit" rel="nofollow noopener noreferrer" target="_blank" class="float-share__button" style="color: #FF4500;" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Share" data-track-label="Reddit" data-action="track#send" > <svg width="20" height="20" viewBox="0 0 18 18" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M18 9.26a9 9 0 10-18-.51 9 9 0 0018 .5zm-1.95-1.94c.06.62-.23 1.07-.7 1.43-.12.08-.16.15-.14.3a3.54 3.54 0 01-.9 2.91 6.2 6.2 0 01-3.44 1.93 8.1 8.1 0 01-2.81.13A7.3 7.3 0 015.02 13a4.61 4.61 0 01-1.87-2.06 3.44 3.44 0 01-.23-1.97c0-.08 0-.12-.07-.16-.4-.27-.7-.63-.78-1.12a1.52 1.52 0 011.87-1.77c.2.05.38.15.57.24l.2.1c.07.03.11.05.18 0a6.85 6.85 0 012.47-1.04c.5-.1 1-.18 1.5-.17.11 0 .13-.06.15-.13l.55-1.73.27-.86c.1-.3.24-.39.55-.32l.62.13 1.64.35c.1.02.15 0 .21-.07.64-.74 1.63-.4 1.95.17.4.7-.05 1.6-.87 1.73-.6.1-1.2-.29-1.35-.88-.04-.13-.1-.17-.21-.2l-1.24-.26-.5-.1-.1-.02-.05-.01-.22.66-.51 1.61.18.02.22.02c1.13.12 2.18.47 3.14 1.1.06.04.1.04.15-.01.52-.42 1.1-.5 1.7-.23.55.24.85.7.91 1.3zm-4.83 2.42c.5 0 .95-.45.95-.94a.96.96 0 00-.96-.97c-.5 0-.95.44-.94.93 0 .54.42.98.95.98zm.2 1.43c.1.1.13.25.02.38a1.9 1.9 0 01-.45.38c-.45.28-.96.42-1.48.47l-.3.02h-.1c-.85 0-1.58-.2-2.23-.65a.85.85 0 01-.2-.2c-.1-.14-.09-.3 0-.4.15-.14.34-.17.49-.08l.14.08c.16.1.3.19.47.25a3.17 3.17 0 003.1-.29l.08-.05c.14-.08.32-.05.46.1zM6.93 9.74c.48 0 .93-.46.93-.95a.98.98 0 00-.96-.96.97.97 0 00-.95.96c0 .52.44.95.98.95z" fill="#FF4500"/> </svg> </a> <div class="float-share__tooltip">Post on Reddit</div> </li> <li data-controller="copy-button" class="float-share__copy float-share__list-item"> <a href="#" class="float-share__button u-text-black" title="Copy link to clipboard" data-action="click->copy-button#copy track#send" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Share" data-track-label="Copy link" > <svg fill="none" height="19" viewBox="0 0 19 19" width="19" xmlns="http://www.w3.org/2000/svg"> <path clip-rule="evenodd" d="M14.3.6C13 .6 12 1.2 11.2 2L7.9 5.4c.5-.6 2.4-.2 2.9.3l2-2c.4-.5 1-.8 1.6-.8.4 0 1 0 1.4.6.5.4.5 1 .5 1.3 0 .6-.2 1.2-.7 1.7L12.1 10c-.9.9-2.2 1-3 .2-.4-.5-1.2-.5-1.6 0-.5.4-.5 1.1 0 1.6.8.8 1.8 1.2 3 1.2 1 0 2.3-.5 3.2-1.4L17.2 8c1-1 1.4-2.1 1.4-3.3A4.2 4.2 0 0014.3.6zM8.8 6.3c-1.1 0-2.4.5-3.3 1.4L2 11.2c-.9.9-1.4 2-1.4 3.3A4.2 4.2 0 005 18.6c1.1 0 2.2-.5 3-1.4l3.4-3.3c-.5.5-2.5.2-3-.3l-2 2c-.4.4-1 .7-1.5.7-.4 0-1 0-1.5-.5-.4-.5-.5-1-.5-1.3 0-.6.3-1.2.7-1.7l3.6-3.5c.8-1 2.2-1 3-.2.4.4 1.1.4 1.6 0 .4-.4.4-1.2 0-1.6a4.1 4.1 0 00-3-1.2z" fill="#000" fill-rule="evenodd"/> </svg> </a> <div class="float-share__tooltip">Copy link to clipboard</div> <span class="float-share__copy__kb-blog u-text-p8" data-target="copy-button.success">Link copied to clipboard</span> <textarea data-target="copy-button.text" readonly class="c-copy-button__textarea u-maxw-1">https://www.knowledgebase.com/blog/employee-handbook/</textarea> </li> </ul> </div><p>Employee handbooks are sometimes a tough nut to crack. It should include all the most essential information for the new employees, such as workplace culture, communication details, and critical product processes.</p> <p>Creating an employee handbook allows easy access to company information and HR policies, reducing the need for frequent meetings and emails regarding company guidelines. Specific instructions when starting a new job are extremely helpful for the employee.</p> <p>So, let's see how to prepare the best employee handbook.</p> <h2 class="block-heading u-text-p4" ><strong>What is an employee handbook?</strong></h2> <p>You need to know that an employee handbook is a collection of legal documents, HR policies, procedures, and guidelines explaining workplace functions.</p> <p>Such a handbook is often a “living organism,” regularly updated according to organizational changes, industry regulations, or company policies.</p> <p>Some businesses even provide employees with bound booklets of such a guideline. It's quite lovely, although I personally find the digital version much more convenient and environmentally friendly.</p> <div class="block-product-banner v--knowledgebase b--u-py-1.5 b--u-px-4 b--lg:u-px-8 b--xl:u-px-4"> <div class="md:u-flex u-items-center u-justify-between"> <div class="u-text-center md:u-text-left u-basis-7 b--u-py-1.5 b--md:u-pr-2"> <h3 class="b--u-text-xl b--u-mb-1.5">Put knowledge to work</h3> <p class="b--u-text-sm b--u-mb-1.5">Knowledge base software for lightning-fast customer support and effortless self-service.</p> <div class="sm:u-flex u-items-center sm:u-text-left"> <p class="b--u-text-2xs b--u-text-black-600 u-basis-5 b--u-my-1.5">Trusted by <strong>2,500+</strong> companies</p> <div class="b--sm:u-pl-3 u-basis-12"><img src="/blog/images/product-marketing/logos-knowledgebase.832e10d1f836ae94dd5bfeb12b6e1a2332edb4a18c4138d2340bf0298776465b.png" alt=""> </div> </div> </div> <div class="u-text-center u-basis-3 u-relative b--u-py-1.5"> <a href="https://app.knowledgebase.ai/?source_id=product_banner_signup&source_type=website&source_url=https://www.knowledgebase.com/blog/employee-handbook/" class="c-btn v--signup b--u-mb-1.5" data-controller="track signup" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Discover KnowledgeBase" data-action="track#send">Discover KnowledgeBase</a> <div> <span class="u-mr-md u-inline-block b--u-text-sm"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="u-mr-xs"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Free 14-day trial </span> </div> <svg class="block-product-banner__hand" fill="none" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 93 81"><path d="M36.4 36.8c1.2.4 6 1.2 8.4 1.5 5-.6 15.4-2 16.7-2.7 1.6-1 11-4.7 11.9-5.4.7-.6 1.1-1.2 1.8-.6.7.5 7.2 11.9 7.4 13.5.2 1.6-10.5 6.3-11.2 6.5-1 .3-14.3 5-15.1 5l-10.7-.4a479 479 0 0 1-14-2.5c-1.6-.4-5.1-2.5-6.5-2.8-1.3-.3-7.2-1.3-8-2-.7-.7-.3-2.5-1.1-3.5-1.2-1.4.3-2.2-.5-3.4-1-1.5.6-2.4-.3-3.7-.6-1 0-2 .5-2.3-.6 0-2.3-.6-3.7-2.4-1.8-2.3-.8-1.8 0-2.5.8-.6 6.4 2.3 9.1 3.5.6-.5 1.5-2.3 2.2-2.8 1-.6 3.5-.6 5 .2 1.3.6 2.3 3.1 2.6 4.5l5.5 2.3Z" fill="#FFD000"/><path d="M82.1 43.3s-6 4.5-13.4 7.9c0 0-7.2 2.8-11.5 3.7-4.3 1-11 1-20.3-.7-9.2-1.8-10.3-3.6-11.4-3.9l-8.3-1.7c-.8-.3-2.3-1.5-2.2-2.5l.2-1m7.4 2.3s-7.2-2.2-7.8-2.7c-.6-.5-1.6-2-.3-2.7m8.7 2.7s-7.4-2.5-8-2.9c-.7-.4-2.7-1.9-1-3.3m9.5 3.3L16.3 39c-1.2-.4-3.5-2-3-3.2.7-1.2 1.2-1 1.2-1m10 4.1s-8.8-3.8-10.2-4.2c-1.4-.4-4.6-2.3-4.5-3.2 0-1 .3-1.5 2.2-1.2 1.9.3 13.3 5.7 13.3 5.7m-5.5-2.8s1.5-2 1.8-2.2c.3-.2 2.8-2 4.7-.6 1.8 1.4 2.4 2.2 2.9 3.5l.5 1.6s3.6 1.8 5.5 2.3c1.8.5 7.1 1.4 10.6 1 3.5-.3 11.8-1.2 14.2-2.4 2.4-1.3 9.9-4.3 11.7-5.6 1.8-1.3 2.8-1.5 2.8-1.5m-49.2 4.1-1-.4" stroke="#1B1B20" stroke-width="2" stroke-linecap="round"/><path d="M84.4 48.9c-1.7 1.4-4.3-1.2-5.3-2.7l4.2-2.5c-2.3-5-6.7-12.4-8.6-15.2l-4 2c-.2-.3-1-1-.9-3.3.1-2.8 2.5-2 4 .1l.9 1.2c1.9 2.8 6.3 10.1 8.6 15.2 1 2.6 1.7 4.6 1 5.2Z" fill="#1B1B20"/><path d="m74.7 28.5-.8-1.2c-1.6-2-4-3-4-.1-.2 2.2.6 3 .8 3.2l4-2Zm0 0c1.9 2.8 6.3 10.1 8.6 15.2m0 0c1 2.6 1.7 4.6 1 5.2-1.6 1.4-4.2-1.2-5.2-2.7l4.2-2.5Z" stroke="#1B1B20" stroke-width="1.4"/></svg> </div> </div> </div> <h3 class="block-heading u-text-p5-bold" ><strong>What is the purpose of an employee manual?</strong></h3> <p>The primary purpose of the employee handbook is to educate employees on the legislation. Most such guidelines combine federal and state employment rules and expectations of the company.</p> <p>Employee handbooks typically include the following topics:</p> <ul> <li><strong>General employment information</strong>: the organization’s policies, rules, and other procedural directions and instructions (employee behavior, company's culture, etc.).</li> <li><strong>Cultural information</strong>: the organization’s mission and vision statements, and may also include information about the company’s personnel.</li> <li><strong>Case-specific information</strong>: legal requirements and regulatory information.</li> </ul> <p>Some companies even require employees to sign a document acknowledging that they have read the handbook.</p> <h2 class="block-heading u-text-p4" ><strong>What are the benefits of creating an employee handbook?</strong></h2> <p>Creating guidelines for your employees can bring several benefits. Let's discuss them in detail.</p> <h3 class="block-heading u-text-p5-bold" ><strong>#1 Streamline the employee onboarding process</strong></h3> <p>According to <a href="https://www.bamboohr.com/blog/onboarding-infographic">the BabooHR report,</a> only 12% of new employees consider their onboarding successful. Unsurprisingly, as many as 28% of HR professionals say that the employee handbook is the most essential part of the overall impression of starting at a new company.</p> <figure class="block-image"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_736/https://kb-blog.labs.livechat.com/app/uploads/2023/12/Zrzut-ekranu-2023-12-6-o-13.38.08.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1472/https://kb-blog.labs.livechat.com/app/uploads/2023/12/Zrzut-ekranu-2023-12-6-o-13.38.08.png 2x" alt="BabooHR report 2023" width="1572" height="1288" loading="lazy"> <figcaption>Source: https://www.bamboohr.com/blog/onboarding-infographic </figcaption> </figure> <p>Research shows that having an employee handbook is valuable for companies. However, you need to remember that effective employee onboarding involves more than simply distributing a handbook. The employee handbook will be a foundation and reference for employees adapting to the organization and business.</p> <p>As well as being an excellent guide to the workplace, an employee handbook can also warmly welcome new teammates. It will make it easier for them to familiarize themselves with the company's history, mission, and values, which can increase engagement and loyalty.</p> <h3 class="block-heading u-text-p5-bold" ><strong>#2 Legal compliance</strong></h3> <p>Although not required by law, an employee handbook is necessary to inform teammates of their workplace rights as mandated by federal and state laws. And how better to communicate this to them than through a handbook?</p> <p>An employee handbook will enhance your team's ability to stay compliant with the various laws and regulations that apply to your company.</p> <p>Having a clear policy also gives the company a firmer legal footing. If an employee takes legal action for any action taken by the company in response to a breach of this policy, the company will have a solid foundation to defend itself in court.</p> <h3 class="block-heading u-text-p5-bold" ><strong>#3 Conflict mitigation</strong></h3> <p>Having an employee handbook is crucial as it clearly defines the behaviors that are acceptable in the workplace and those that are not.</p> <p>It also outlines the consequences of inappropriate or toxic employee behavior beforehand, which can discourage employees from engaging in conflict and encourage them to maintain healthy and friendly relationships with colleagues.</p> <h2 class="block-heading u-text-p4" ><strong>What to include in an employee handbook</strong></h2> <p>We already know that the employee handbook provides a comprehensive look at what it means to be a team member.</p> <p>The document should include information on areas such as:</p> <h3 class="block-heading u-text-p5-bold" ><strong>1. Introduction and overview</strong></h3> <p>Usually, the employee handbook starts with a brief introduction to the company and an overview of what to expect in the guideline itself. The sections may look something like the following:</p> <ul> <li>purpose of the handbook,</li> <li>welcome to the new employee,</li> <li>information about the company.</li> </ul> <h3 class="block-heading u-text-p5-bold" ><strong>2. New employee information</strong></h3> <p>Joining a new job can be overwhelming, but an employee handbook can clarify what to expect. The handbook should document the rules for any induction or probationary periods that apply to employees.</p> <p>At the same time, you should include information on health insurance, paid time off (PTO), sick leave, or other aspects of employment to which employees still need to be entitled - and include information on when they can unlock these benefits.</p> <p>This section should include transparent induction processes for new employees, outlining their initial training and expectations during their induction period.</p> <h3 class="block-heading u-text-p5-bold" ><strong>3. Workplace policies</strong></h3> <p>It is also helpful to provide employees with more targeted and detailed information on the parameters of their employment. Including information on where employees will work in the guide is also a good idea. These are most commonly:</p> <ul> <li><strong>Company working hours: </strong>requirements for part-time and full-time work, and other information.</li> <li><strong>Overtime regulations and policies:</strong> what is considered overtime for your employees and how they will be paid for overtime work.</li> <li><strong>Time off rules: </strong>a comprehensive list of regulations for employee absences. It covers vacation, PTO, sick leave, the Family and Medical Leave Act (FMLA), bereavement, military service, jury duty, and voting.</li> </ul> <h3 class="block-heading u-text-p5-bold" ><strong>4. Benefits information</strong></h3> <p>Obviously, when someone joins a company, they know how much they will be paid. However, adding information about benefits to the guide is a good idea, as these often need to be written into the contract.</p> <p><strong>These include things such as:</strong></p> <ul> <li>pension contributions,</li> <li>health insurance,</li> <li>workers' compensation and disability insurance,</li> <li>professional development and employee training.</li> </ul> <h3 class="block-heading u-text-p5-bold" ><strong>5. Anti-harassment and non-discrimination policy</strong></h3> <p>One of the most challenging topics to include in an employee handbook is policies and procedures for dealing with discrimination and harassment in the workplace.</p> <p>This part of the guideline must explain to those exposed to such activities what they must do and inform employees how to report the issue. At the same time, it must assure them of their safety and provide support. Creating a transparent reporting process ensures that employee complaints are heard and addressed.</p> <p>That part should also detail the process for investigating and resolving the issues brought to their attention. This process allows all parties to present their case and ensures appropriate measures are taken to resolve the issue or minimize the damage caused.</p> <p>Of course, the consequences for a person found guilty of discrimination or harassment should also be clearly defined. It can deter anyone who may (intentionally or not) act in a way that could be considered harassment.</p> <p>At the same time, the employee handbook should ensure that people who continue to act this way will be punished according to the standards set by the organization.</p> <div class="block-product-banner v--knowledgebase b--u-py-1.5 b--u-px-4 b--lg:u-px-8 b--xl:u-px-4"> <div class="md:u-flex u-items-center u-justify-between"> <div class="u-text-center md:u-text-left u-basis-7 b--u-py-1.5 b--md:u-pr-2"> <h3 class="b--u-text-xl b--u-mb-1.5">Put knowledge to work</h3> <p class="b--u-text-sm b--u-mb-1.5">Knowledge base software for lightning-fast customer support and effortless self-service.</p> <div class="sm:u-flex u-items-center sm:u-text-left"> <p class="b--u-text-2xs b--u-text-black-600 u-basis-5 b--u-my-1.5">Trusted by <strong>2,500+</strong> companies</p> <div class="b--sm:u-pl-3 u-basis-12"><img src="/blog/images/product-marketing/logos-knowledgebase.832e10d1f836ae94dd5bfeb12b6e1a2332edb4a18c4138d2340bf0298776465b.png" alt=""> </div> </div> </div> <div class="u-text-center u-basis-3 u-relative b--u-py-1.5"> <a href="https://app.knowledgebase.ai/?source_id=product_banner_signup&source_type=website&source_url=https://www.knowledgebase.com/blog/employee-handbook/" class="c-btn v--signup b--u-mb-1.5" data-controller="track signup" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Discover KnowledgeBase" data-action="track#send">Discover KnowledgeBase</a> <div> <span class="u-mr-md u-inline-block b--u-text-sm"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="u-mr-xs"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Free 14-day trial </span> </div> <svg class="block-product-banner__hand" fill="none" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 93 81"><path d="M36.4 36.8c1.2.4 6 1.2 8.4 1.5 5-.6 15.4-2 16.7-2.7 1.6-1 11-4.7 11.9-5.4.7-.6 1.1-1.2 1.8-.6.7.5 7.2 11.9 7.4 13.5.2 1.6-10.5 6.3-11.2 6.5-1 .3-14.3 5-15.1 5l-10.7-.4a479 479 0 0 1-14-2.5c-1.6-.4-5.1-2.5-6.5-2.8-1.3-.3-7.2-1.3-8-2-.7-.7-.3-2.5-1.1-3.5-1.2-1.4.3-2.2-.5-3.4-1-1.5.6-2.4-.3-3.7-.6-1 0-2 .5-2.3-.6 0-2.3-.6-3.7-2.4-1.8-2.3-.8-1.8 0-2.5.8-.6 6.4 2.3 9.1 3.5.6-.5 1.5-2.3 2.2-2.8 1-.6 3.5-.6 5 .2 1.3.6 2.3 3.1 2.6 4.5l5.5 2.3Z" fill="#FFD000"/><path d="M82.1 43.3s-6 4.5-13.4 7.9c0 0-7.2 2.8-11.5 3.7-4.3 1-11 1-20.3-.7-9.2-1.8-10.3-3.6-11.4-3.9l-8.3-1.7c-.8-.3-2.3-1.5-2.2-2.5l.2-1m7.4 2.3s-7.2-2.2-7.8-2.7c-.6-.5-1.6-2-.3-2.7m8.7 2.7s-7.4-2.5-8-2.9c-.7-.4-2.7-1.9-1-3.3m9.5 3.3L16.3 39c-1.2-.4-3.5-2-3-3.2.7-1.2 1.2-1 1.2-1m10 4.1s-8.8-3.8-10.2-4.2c-1.4-.4-4.6-2.3-4.5-3.2 0-1 .3-1.5 2.2-1.2 1.9.3 13.3 5.7 13.3 5.7m-5.5-2.8s1.5-2 1.8-2.2c.3-.2 2.8-2 4.7-.6 1.8 1.4 2.4 2.2 2.9 3.5l.5 1.6s3.6 1.8 5.5 2.3c1.8.5 7.1 1.4 10.6 1 3.5-.3 11.8-1.2 14.2-2.4 2.4-1.3 9.9-4.3 11.7-5.6 1.8-1.3 2.8-1.5 2.8-1.5m-49.2 4.1-1-.4" stroke="#1B1B20" stroke-width="2" stroke-linecap="round"/><path d="M84.4 48.9c-1.7 1.4-4.3-1.2-5.3-2.7l4.2-2.5c-2.3-5-6.7-12.4-8.6-15.2l-4 2c-.2-.3-1-1-.9-3.3.1-2.8 2.5-2 4 .1l.9 1.2c1.9 2.8 6.3 10.1 8.6 15.2 1 2.6 1.7 4.6 1 5.2Z" fill="#1B1B20"/><path d="m74.7 28.5-.8-1.2c-1.6-2-4-3-4-.1-.2 2.2.6 3 .8 3.2l4-2Zm0 0c1.9 2.8 6.3 10.1 8.6 15.2m0 0c1 2.6 1.7 4.6 1 5.2-1.6 1.4-4.2-1.2-5.2-2.7l4.2-2.5Z" stroke="#1B1B20" stroke-width="1.4"/></svg> </div> </div> </div> <h3 class="block-heading u-text-p5-bold" ><strong>6. Job performance reviews</strong></h3> <p>The following section of the employee handbook should concentrate on how an employee's work is evaluated and how they can progress within the company.</p> <p>This will help individuals assess their current level of development and determine the necessary steps to progress to the next level.</p> <h3 class="block-heading u-text-p5-bold" ><strong>7. Employee resignation and termination</strong></h3> <p>There comes a time when the contract with a company ends (on the employee's or the company's part). It is worth including the so-called offboarding procedures in the employee handbook.</p> <p><strong>It most often contains information about:</strong></p> <ul> <li>rules regarding notification of resignation, such as the notice period,</li> <li>final payment terms for those who have left the organization for any reason,</li> <li>severance pay policies,</li> <li>continuation policies, typically related to COBRA regulations.</li> </ul> <p>You should also include documentation outlining policies such as confidentiality agreements and the return of company property to ensure the safety and security of your organization.</p> <h2 class="block-heading u-text-p4" ><strong>Employee handbook template examples</strong></h2> <p>Now that you know what a good guideline should include, let's look at some concrete employee handbook examples.</p> <p>Many companies may only cover some points they want to include in their employee handbook. However, starting with a single rule and then filling in the rest later is a smart move, as it helps to convey the simple message effectively. For instance,<a href="https://www.businessinsider.com/nordstroms-employee-handbook-2014-10?IR=T"> Nordstrom's employee handbook</a> comprises a single card that reads "Use good judgment in all situations.".</p> <p>On the other hand,<a href="https://assets.sbnation.com/assets/1074301/Valve_Handbook_LowRes.pdf"> Valve's employee handbook</a> has gained a lot of attention due to its exceptional execution. It covers many topics, including the company's philosophy and step-by-step guidance for new hires on their first work day. Valve might have come up in conversation if you've been inquiring about employee handbooks.</p> <p><a href="https://igormroz.com/documents/netflix_culture.pdf">Netflix's employee handbook</a> is well-known in HR circles for clearly outlining the company's values and culture while providing actionable steps to uphold them.</p> <p><a href="https://trello.com/b/HbTEX5hb/employee-manual">Trello</a> uses its platform to store its employee handbook, which they call an "employee <a href="https://www.knowledgebase.com/blog/how-to-write-a-manual/">manual</a>." The interactive design is engaging and user-friendly.</p> <p>Zappos’ employee handbook –<a href="https://www.zappos.com/c/zappos-insights"> “The Zappos Culture Book”</a> – highlights its dedication to workplace culture. It includes information on the company’s values and mission and numerous employee testimonials.</p> <h2 class="block-heading u-text-p4" ><strong>Using a knowledge base for managing and distributing your handbook</strong></h2> <figure class="block-image"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_736/https://kb-blog.labs.livechat.com/app/uploads/2023/12/Zrzut-ekranu-2023-12-6-o-13.40.29.png" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_1472/https://kb-blog.labs.livechat.com/app/uploads/2023/12/Zrzut-ekranu-2023-12-6-o-13.40.29.png 2x" alt="Using a knowledge base for managing and distributing your handbook" width="3038" height="1580" loading="lazy"> <figcaption>Source: https://www.knowledgebase.com/. </figcaption> </figure> <p>Collecting and distributing employee handbooks is made more accessible with<a href="https://www.knowledgebase.com/"> knowledge base software</a>. It allows employees to access vital information and find answers to their questions quickly.</p> <p>A knowledge base helps employees stay informed about their organization's policies, procedures, and expectations. It is a central repository of relevant information that can empower and inform employees and create a positive work environment.</p> <p>Employee handbooks often require frequent updates. A knowledge base can be easily updated and accessed from any device with an internet connection. This ensures that employees can access the latest information and resources remotely or on the go.</p> <p>Additionally, a well-organized knowledge base can save time and reduce frustration by making it easy for employees to find the necessary information.</p> <figure class="block-youtube"> <div class="o-fluid-video"> <iframe width="560" height="315" src="https://www.youtube.com/embed/bfYqgugbVHQ?start=0" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe> </div></figure> <h2 class="block-heading u-text-p4" ><strong>Welcoming new employees and affirming company values</strong></h2> <p>Creating an employee handbook is crucial to standardizing your operations, regardless of the size of your organization. Without proper policies and procedures, minor issues can disrupt your operations and hinder your team's productivity.</p> <p>Therefore, creating a documented employee handbook and ensuring your employees are familiar with it is essential. By including a digital version of your employee handbook in your internal knowledge base, you can refer to it when necessary and ensure your employees understand their role in the organization.<br></p> </article> <div class="post-grid u-Mb-xl"><section> <h2 class="u-text-p3 u-Mt-lg u-text-center">Share it with the world</h2> <ul class="post-share"> <li> <a href="https://twitter.com/intent/tweet?text=How%20to%20Create%20an%20Employee%20Handbook&via=Success__Team&url=https://www.knowledgebase.com/blog/employee-handbook/" target="_blank" rel="nofollow noopener noreferrer" class="post-share__button kb-blog-hover" style="color: #4AA0EC;" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Share" data-track-label="Twitter" data-action="track#send" > <svg width="19" height="15" viewBox="0 0 19 15" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M19 1.77c-.7.3-1.45.51-2.24.6a3.82 3.82 0 001.72-2.1A8 8 0 0116 1.2 3.94 3.94 0 0013.15 0a3.84 3.84 0 00-3.8 4.65A11.17 11.17 0 011.33.69a3.76 3.76 0 001.2 5.06 3.98 3.98 0 01-1.76-.48v.05A3.82 3.82 0 003.9 9.04a4.06 4.06 0 01-1.76.06c.5 1.5 1.94 2.6 3.64 2.63A7.96 7.96 0 010 13.3 11.25 11.25 0 005.97 15c7.17 0 11.1-5.77 11.1-10.78l-.02-.49A7.67 7.67 0 0019 1.77z" fill="#4AA0EC"/> </svg> Tweet </a> </li> <li> <a href="https://www.facebook.com/sharer/?u=https://www.knowledgebase.com/blog/employee-handbook/" rel="nofollow noopener noreferrer" target="_blank" class="post-share__button" style="color: #4968AD;" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Share" data-track-label="Facebook" data-action="track#send" > <svg width="8" height="16" viewBox="0 0 8 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M7.7 0H5.78C3.62 0 2.23 1.55 2.23 3.94v1.81H.3c-.16 0-.3.15-.3.33v2.63c0 .18.14.33.3.33h1.93v6.63c0 .18.14.33.3.33h2.52c.17 0 .3-.15.3-.33V9.04h2.26c.16 0 .3-.15.3-.33V6.08a.34.34 0 00-.09-.23.3.3 0 00-.21-.1H5.35V4.21c0-.74.16-1.11 1.06-1.11H7.7c.17 0 .3-.15.3-.33V.33C8 .15 7.87 0 7.7 0z" fill="#4968AD"/> </svg> Share </a> </li> <li> <a href="http://www.linkedin.com/shareArticle?mini=true&url=https://www.knowledgebase.com/blog/employee-handbook/" rel="nofollow noopener noreferrer" target="_blank" class="post-share__button" style="color: #0077B5;" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Share" data-track-label="LinkedIn" data-action="track#send" > <svg width="17" height="16" viewBox="0 0 17 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M16.7 9.4v5.93h-3.45V9.8c0-1.4-.5-2.34-1.74-2.34-.95 0-1.51.64-1.76 1.26-.1.22-.12.53-.12.84v5.77H6.19s.05-9.37 0-10.34h3.44v1.46l-.02.04h.02v-.04c.46-.7 1.27-1.7 3.1-1.7 2.27 0 3.96 1.47 3.96 4.65zM2.6 0C1.4 0 .63.77.63 1.79c0 .99.75 1.79 1.9 1.79h.03c1.2 0 1.94-.8 1.94-1.8C4.5.79 3.77 0 2.6 0zM.84 15.33h3.44V5H.85v10.34z" fill="#0077B5"/> </svg> Post </a> </li> <li> <a href="http://www.reddit.com/submit?url=https://www.knowledgebase.com/blog/employee-handbook/" rel="nofollow noopener noreferrer" target="_blank" class="post-share__button" style="color: #FF4500;" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Share" data-track-label="Reddit" data-action="track#send" > <svg width="20" height="20" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M21.4 9.76c.08.82-.3 1.43-.94 1.9-.15.12-.2.21-.17.41a4.72 4.72 0 01-1.2 3.88 8.26 8.26 0 01-4.6 2.56c-1.23.28-2.48.34-3.74.18a9.73 9.73 0 01-4.05-1.35 6.16 6.16 0 01-2.5-2.76 4.59 4.59 0 01-.31-2.62c.02-.1 0-.16-.1-.21a2.18 2.18 0 01-1.02-1.5A2.03 2.03 0 015.25 7.9c.36.1.7.3 1.04.46.09.03.14.06.23 0 1-.69 2.11-1.14 3.3-1.39a9.35 9.35 0 012-.23c.14 0 .17-.07.2-.17L13.1 3.1c.12-.4.32-.52.74-.43l3 .64c.13.03.2 0 .29-.1.85-.98 2.17-.53 2.6.23.53.94-.07 2.13-1.17 2.3-.8.13-1.58-.37-1.8-1.17-.04-.17-.12-.22-.28-.25l-2.32-.5-.2-.03L13 6.83l.53.05c1.51.15 2.92.62 4.19 1.46.08.06.13.05.2-.01a2.04 2.04 0 012.26-.3 2 2 0 011.22 1.73zm-6.44 3.23c.67 0 1.26-.6 1.26-1.26 0-.71-.58-1.3-1.27-1.29-.68 0-1.26.58-1.26 1.24 0 .72.57 1.3 1.27 1.3zm.3 2.41c.14-.17.1-.37-.03-.5-.19-.19-.43-.24-.61-.13l-.22.14c-1.29.78-2.63.9-4.02.32-.29-.11-.55-.3-.82-.45-.2-.11-.45-.07-.64.12-.13.13-.14.35-.02.53.07.1.17.19.27.26a5.1 5.1 0 002.98.88l.53-.04a4.6 4.6 0 001.98-.62c.22-.13.43-.31.6-.51zm-6.02-2.41c.63 0 1.24-.62 1.23-1.27 0-.7-.58-1.28-1.28-1.28-.68 0-1.26.59-1.26 1.28 0 .7.6 1.27 1.31 1.27z" fill="#fff"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M24 12.34a12 12 0 10-24-.68 12 12 0 0024 .68zm-2.6-2.58c.08.82-.3 1.43-.94 1.9-.16.12-.2.21-.18.41a4.72 4.72 0 01-1.2 3.88 8.26 8.26 0 01-4.58 2.56c-1.24.28-2.5.34-3.75.18a9.73 9.73 0 01-4.06-1.35 6.15 6.15 0 01-2.5-2.76 4.58 4.58 0 01-.3-2.62c.01-.1 0-.15-.1-.21a2.17 2.17 0 01-1.02-1.5A2.03 2.03 0 015.25 7.9c.26.07.51.2.76.32l.28.14c.08.03.14.06.23 0 1-.69 2.11-1.14 3.3-1.39a9.44 9.44 0 012-.23c.14 0 .17-.07.2-.17l.72-2.3.36-1.15c.13-.4.33-.52.75-.43l.81.17 2.2.47c.12.03.2 0 .28-.1.85-.98 2.17-.53 2.6.23.53.94-.07 2.13-1.17 2.3-.8.13-1.59-.37-1.8-1.17-.04-.17-.12-.22-.28-.25l-1.65-.35-.67-.15-.13-.02-.07-.01-.28.88-.7 2.15.25.02.29.03c1.51.16 2.91.63 4.19 1.46.08.06.13.05.2 0a2.04 2.04 0 012.26-.32c.74.33 1.15.93 1.22 1.74zm-6.44 3.23c.67 0 1.27-.6 1.26-1.26 0-.71-.57-1.29-1.27-1.29-.68 0-1.26.58-1.26 1.24 0 .72.57 1.31 1.27 1.3zm.27 1.9c.13.14.17.34.02.5-.17.2-.37.39-.6.52a4.6 4.6 0 01-1.97.62l-.4.03h-.13a5.09 5.09 0 01-2.98-.87c-.1-.07-.2-.16-.27-.27-.13-.17-.11-.4.02-.52.19-.2.44-.23.64-.12l.2.12a4.23 4.23 0 004.75-.06l.1-.07c.2-.11.43-.06.62.13zM9.24 13c.63 0 1.24-.62 1.24-1.27 0-.7-.6-1.28-1.29-1.28-.68 0-1.26.59-1.26 1.28 0 .7.6 1.27 1.31 1.27z" fill="#FF4500"/> </svg> Share </a> </li> <li data-controller="copy-button"> <a href="#" class="post-share__button u-text-black" data-action="click->copy-button#copy track#send" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Share" data-track-label="Copy link" > <svg width="20" height="20" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <mask id="a" maskUnits="userSpaceOnUse" x="3" y="2" width="18" height="20"> <path fill-rule="evenodd" clip-rule="evenodd" d="M15.73 2H4.82C3.82 2 3 2.82 3 3.82v12.73h1.82V3.82h10.9V2zm-.91 3.64l5.45 5.45v9.1c0 1-.82 1.81-1.82 1.81h-10c-1 0-1.81-.82-1.81-1.82V7.45c0-1 .81-1.81 1.81-1.81h6.37zM18.9 12h-5V7l5 5z" fill="#fff"/> </mask> <g mask="url(#a)"> <path fill-rule="evenodd" clip-rule="evenodd" d="M0 0h24v24H0V0z" fill="#1B1B20"/> </g> </svg> <span>Copy link</span> </a> <span class="post-share__copy__kb-blog u-text-p8" data-target="copy-button.success">Link copied to clipboard</span> <textarea data-target="copy-button.text" readonly class="c-copy-button__textarea u-maxw-1">https://www.knowledgebase.com/blog/employee-handbook/</textarea> </li> </ul> </section></div> <div class="u-bg-gray-900 u-Py-sm md:u-P-lg"> <div class="o-container"> <section class="u-Mb-xl kb-blog-related"> <h3 class="u-text-p4 u-Mb-lg">Related articles</h3> <div class="kb-blog-related__posts"><article class="u-rounded u-bg-white kb-blog-related__post v--only-2-mobile kb-blog-hover kb-blog-link-overlay"><div class="kb-blog-featured-image-holder u-mx-auto"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,h_190,q_auto,w_352/https://kb-blog.labs.livechat.com/app/uploads/2023/11/hubistavern-SiOJXlWeWc0-unsplash-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,h_380,q_auto,w_704/https://kb-blog.labs.livechat.com/app/uploads/2023/11/hubistavern-SiOJXlWeWc0-unsplash-scaled.jpg 2x" alt="A big white library" class="kb-blog-featured-image"> </div><div class="u-Px-sm u-pb-md"> <div class="u--mt-sm u-mb-md u-relative" style="min-height: 24px;"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">uncategorized</span></div> <p class="u-text-p9 u-mb-sm"> <span class="u-mr-2xs">6 min read</span> | <span class="u-mx-2xs">Nov 30</span> | <span class="u-ml-2xs">Zuzanna Bocian</span> </p> <h4 class="u-text-p6-bold u-mb-lg"><a href="/blog/how-to-create-an-internal-wiki-in-2023/" class="kb-blog-link-overlay__a u-text-black v--no-underline">How to Create an Internal Wiki in 2023</a></h4> <p class="u-text-p8 u-mb-lg">Did you know the average employee spends up to 9 hours per week looking for information?... <span class="u-text-p8-bold u-text-primary u-inline-block">read more</span></p> </div> </article> <article class="u-rounded u-bg-white kb-blog-related__post v--only-2-mobile kb-blog-hover kb-blog-link-overlay"><div class="kb-blog-featured-image-holder u-mx-auto"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,h_190,q_auto,w_352/https://kb-blog.labs.livechat.com/app/uploads/2023/11/alexander-grey-eMP4sYPJ9x0-unsplash-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,h_380,q_auto,w_704/https://kb-blog.labs.livechat.com/app/uploads/2023/11/alexander-grey-eMP4sYPJ9x0-unsplash-scaled.jpg 2x" alt="Book on the table" class="kb-blog-featured-image"> </div><div class="u-Px-sm u-pb-md"> <div class="u--mt-sm u-mb-md u-relative" style="min-height: 24px;"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">uncategorized</span></div> <p class="u-text-p9 u-mb-sm"> <span class="u-mr-2xs">6 min read</span> | <span class="u-mx-2xs">Nov 21</span> | <span class="u-ml-2xs">Zuzanna Bocian</span> </p> <h4 class="u-text-p6-bold u-mb-lg"><a href="/blog/wiki-software/" class="kb-blog-link-overlay__a u-text-black v--no-underline">The Best Wiki Software Tools for Teams in 2023</a></h4> <p class="u-text-p8 u-mb-lg">When I hear "wiki software" my mind automatically jumps to "Wikipedia". However, this... <span class="u-text-p8-bold u-text-primary u-inline-block">read more</span></p> </div> </article> <article class="u-rounded u-bg-white kb-blog-related__post v--only-2-mobile kb-blog-hover kb-blog-link-overlay"><div class="kb-blog-featured-image-holder u-mx-auto"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,h_190,q_auto,w_352/https://kb-blog.labs.livechat.com/app/uploads/2023/11/petr-machacek-BeVGrXEktIk-unsplash-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,h_380,q_auto,w_704/https://kb-blog.labs.livechat.com/app/uploads/2023/11/petr-machacek-BeVGrXEktIk-unsplash-scaled.jpg 2x" alt="Desk with computer and cellphones" class="kb-blog-featured-image"> </div><div class="u-Px-sm u-pb-md"> <div class="u--mt-sm u-mb-md u-relative" style="min-height: 24px;"><span class="u-inline-block u-rounded-sm u-bg-gray-900 u-px-2xs u-pt-3xs u-text-p9 u-text-black u-mr-sm">uncategorized</span></div> <p class="u-text-p9 u-mb-sm"> <span class="u-mr-2xs">8 min read</span> | <span class="u-mx-2xs">Nov 16</span> | <span class="u-ml-2xs">Zuzanna Bocian</span> </p> <h4 class="u-text-p6-bold u-mb-lg"><a href="/blog/24-7-it-support/" class="kb-blog-link-overlay__a u-text-black v--no-underline">24/7 IT Support Services</a></h4> <p class="u-text-p8 u-mb-lg">Nowadays, customers can get help and solutions around the clock. Whether through support... <span class="u-text-p8-bold u-text-primary u-inline-block">read more</span></p> </div> </article> </div> </section> </div> </div> <script type="text/javascript"> window.__be = window.__be || {}; window.__be.id = "5f7dba7c69a22b0007654427"; (function() { var be = document.createElement('script'); be.type = 'text/javascript'; be.async = true; be.src = ('https:' == document.location.protocol ? 'https://' : 'http://') + 'cdn.chatbot.com/widget/plugin.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(be, s); })(); </script> <section class="u-bg-black u-text-white o-wrapper-xy"> <div class="o-container u-relative u-Py-lg md:u-Py-xl"> <div role="presentation" class="o-decor"> <img src="/blog/images/blob-prefooter-left.svg" alt="" width="173" height="311" loading="lazy" class="u-hidden md:u-block o-decor__item u-w-auto v--under v--left u-Mt-xl" style="width: 173px;"> <img src="/blog/images/blob-prefooter-right.svg" alt="" width="190" height="342" loading="lazy" class="u-hidden md:u-block o-decor__item u-w-auto u-w-auto v--under v--right u-Mt-xl" style="width: 190px;"> </div> <div class="u-relative"> <p class="u-maxw-9 u-mx-auto u-text-center u-text-p2 u-mb-lg u-mb-lg">Help your customers and support teams at the same time</p> <p class="u-maxw-9 u-mx-auto u-text-center u-text-p5 u-Mb-sm md:u-Mb-md">Empower your support team with an internal knowledge base and a 24/7 customer self-service center.</p> <form action="https://app.knowledgebase.ai/?source_id=prefooter_signup&source_type=website&source_url=https://www.knowledgebase.com/blog/canned-response/" method="GET" data-controller="track signup" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="prefooter" data-action="track#send" > <div class="u-maxw-7 u-mx-auto u-flex u-flex-col sm:u-flex-row u-mb-lg"> <input type="email" name="email" class="u-mr-xs u-mb-xs sm:u-mb-0" style="min-width: 14rem; height:58px;" placeholder="Enter your email" aria-label="Business Email" required> <button type="submit" class="c-btn v--signup" style="height:58px;">Sign up free</button> </div> </form> <p class="u-mb-md u-mb-0 u-text-p6 u-text-center"> <span class="u-mr-md u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="u-mr-xs"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Free 14-day trial </span> <span class="u-mr-md u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="u-mr-xs"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> No credit card required </span> <span class="u-mr-md u-inline-block u-pb-0" data-target="logged-in.hide"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="u-mr-xs"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> 24/7 support </span> </p> </div> </div> </section> <section class="u-bg-gray-900 u-Py-lg u-border-t u-border-gray-800"> <div class="o-container u-maxw-10 u-mx-auto"> <h2 class="u-text-center u-Mb-md u-text-p5">Discover our <span class="u-text-p5-bold">Text</span> products</h2> <div class="o-columns v--three v--responsive"> <a href="https://www.livechat.com/?utm_source=knowledgebase.ai&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset"> <div class="u-Mr-xs"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M51.8 39a7.6 7.6 0 01-7.6 6.8H40L32 51v-5.2l8-5.2h4.2a2.3 2.3 0 002.4-2c.2-4 .2-8 0-12a2.2 2.2 0 00-2.2-2.1 138.7 138.7 0 00-16.9 0 2.2 2.2 0 00-2 2c-.4 4-.4 8-.2 12a2.4 2.4 0 002.5 2.1H32v5.2h-4.2a7.5 7.5 0 01-7.6-6.9c-.3-4.2-.3-8.5 0-12.8a7.4 7.4 0 017-6.8 124.8 124.8 0 0117.6 0 7.4 7.4 0 017 6.8c.2 4.3.2 8.6 0 12.8z" fill="#FF5100"/><defs><filter id="filter0_dd" x="0" y="0" width="72" height="72" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="1"/><feGaussianBlur stdDeviation="2"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="BackgroundImageFix" result="effect1_dropShadow"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset/><feGaussianBlur stdDeviation="1"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="effect1_dropShadow" result="effect2_dropShadow"/><feBlend in="SourceGraphic" in2="effect2_dropShadow" result="shape"/></filter></defs></svg> </div> <p class="u-text-p7 u-mb-0"><span class="u-text-p7-bold">LiveChat</span> <br>Connect with customers</p> </a> <a href="https://www.chatbot.com/?utm_source=knowledgebase.ai&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset"> <div class="u-Mr-xs"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd1)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M43.6 31.6v3a1.1 1.1 0 01-.6 1.1c-2.2 1-4.6 1.6-7 1.7-2.4 0-4.8-.6-7-1.7a1.1 1.1 0 01-.6-1v-3.1a.9.9 0 011.2-.8c2 .9 4.2 1.3 6.4 1.4 2.2 0 4.3-.5 6.4-1.4a.9.9 0 011.2.8z" fill="#06F"/><path d="M51.8 38.9a7.6 7.6 0 01-7.6 6.9H40L32 51v-5.2l8-5.2h4.2a2.4 2.4 0 002.4-2.1c.3-4 .2-8 0-12a2.2 2.2 0 00-2.1-2 138.9 138.9 0 00-17 0 2.2 2.2 0 00-2 2c-.4 4-.4 8-.1 12a2.4 2.4 0 002.4 2.1H32v5.2h-4.2a7.6 7.6 0 01-7.6-7 96 96 0 010-12.7 7.4 7.4 0 017-6.8 125 125 0 0117.6 0 7.4 7.4 0 017 6.8 96 96 0 010 12.8z" fill="#06F"/><defs><filter id="filter0_dd1" x="0" y="0" width="72" height="72" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="1"/><feGaussianBlur stdDeviation="2"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="BackgroundImageFix" result="effect1_dropShadow"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset/><feGaussianBlur stdDeviation="1"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="effect1_dropShadow" result="effect2_dropShadow"/><feBlend in="SourceGraphic" in2="effect2_dropShadow" result="shape"/></filter></defs></svg> </div> <p class="u-text-p7 u-mb-0"><span class="u-text-p7-bold">ChatBot</span> <br>Automate customer service with AI</p> </a> <a href="https://www.helpdesk.com/?utm_source=knowledgebase.ai&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset"> <div class="u-Mr-xs"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_dd2)"><rect x="4" y="3" width="64" height="64" rx="10" fill="#fff"/></g><path d="M36 33.3l8.1-7.1H36c-2.9 0-5.8.1-8.5.3a2.2 2.2 0 00-2 2c-.2 1.7-.3 3.8-.3 6v1c0 2.2 0 4.3.2 6a2.2 2.2 0 002.1 2c5.7.4 11.3.4 17 0a2.2 2.2 0 002-2c.2-1.6.3-3.6.3-5.6l5.2-4.5v4.5l-.2 6a7.4 7.4 0 01-7 6.8 118.6 118.6 0 01-17.7 0 7.4 7.4 0 01-6.9-6.8 83 83 0 01-.2-6.3v-1.2l.2-6.3a7.4 7.4 0 017-6.8C30 21.1 33 21 36 21h16v5.2L36 40.1l-7.5-6.5 4-3.4 3.5 3z" fill="#2FC774"/><defs><filter id="filter0_dd2" x="0" y="0" width="72" height="72" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="1"/><feGaussianBlur stdDeviation="2"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="BackgroundImageFix" result="effect1_dropShadow"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset/><feGaussianBlur stdDeviation="1"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="effect1_dropShadow" result="effect2_dropShadow"/><feBlend in="SourceGraphic" in2="effect2_dropShadow" result="shape"/></filter></defs></svg> </div> <p class="u-text-p7 u-mb-0"><span class="u-text-p7-bold">HelpDesk</span> <br>Support customers with tickets</p> </a> </div> </div> </section> <footer class="u-bg-gray-100 u-text-white"> <div class="u-border-b u-border-t b--u-pt-8 u-border-gray-200"> <div class="o-container-xl"> <nav class="u-flex u-flex-wrap b--u-mb-4 u-items-start"> <div class="u-flex-1 u-basis-12 md:u-basis-4 lg:u-basis-3 b--u-mb-3 u-flex md:u-block u-items-center"> <div> <a href="/" class="u-maxw-3 u-block b--u-mb-2"> <img src="/blog/images/logo-dark-mode.svg" alt="KnowledgeBase logo" class="b--sm:u-pr-4" width="214"> </a> <p class="u-text-sm b--sm:u-pr-4">Guide and educate customers</p> </div> </div> <div class="u-flex u-flex-wrap u-flex-1 u-basis-12 md:u-basis-8 xl:u-basis-9"> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-pr-4"> <p class="u-text-xs u-text-bold b--u-mb-2">Product</p> <ul class="u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://app.knowledgebase.ai/?source_id=footer_product_signup&source_type=website&source_url=https://www.knowledgebase.com/blog/canned-response/" target="_blank" rel="noopener" class="u-text-xs c-link v--reset u-block" data-controller="track signup" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="Footer - Product: Free Trial" data-action="track#send" > Free Trial </a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/r/pricing/" class="u-text-xs c-link v--reset u-block" >Pricing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/" class="u-text-xs c-link v--reset u-block" >Features</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/#knowledge-management" class="u-text-xs c-link v--reset u-block" >Knowledge Management</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/#knowledge-visualization" class="u-text-xs c-link v--reset u-block" >Knowledge Visualisation</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/#reporting" class="u-text-xs c-link v--reset u-block" >Reporting</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/integrations/livechat/" class="u-text-xs c-link v--reset u-block" >LiveChat Integration</a> </li> </ul> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-pr-4"> <p class="u-text-xs u-text-bold b--u-mb-2">Solutions</p> <ul class="u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customer-support-knowledge-base/" class="u-text-xs c-link v--reset u-block" >For Support Teams</a> </li> </ul> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-pr-4"> <p class="u-text-xs u-text-bold b--u-mb-2">Resources</p> <ul class="u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/help/" class="u-text-xs c-link v--reset u-block" >Help Center</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://www.text.com/press/?utm_source=knowledgebase.com&utm_medium=referral&utm_campaign=footer" class="u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Press</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/blog/" class="u-text-xs c-link v--reset u-block" >Blog</a> </li> </ul> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3 b--u-pr-4"> <p class="u-text-xs u-text-bold b--u-mb-2">Text Company</p> <ul class="u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://text.com/?utm_source=knowledgebase.com&utm_medium=referral&utm_content=footer" class="u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">About <span class='b--u-text-bold'>Text</span></a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://www.text.com/careers/?utm_source=knowledgebase.com&utm_medium=referral&utm_campaign=footer" class="u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Careers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="javascript:LC_API.open_chat_window();" class="u-text-xs c-link v--reset u-block" >Chat With Us</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://incubator.text.com/?utm_source=knowledgebase.com&utm_medium=referral&utm_content=footer" class="u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Text Incubator</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/legal/" class="u-text-xs c-link v--reset u-block" >Legal</a> </li> </ul> </div> </div> </nav> <div class="u-flex sm:u-items-center lg:u-justify-between u-flex-col lg:u-flex-row b--u-mb-6 b--md:u-mb-12 b--lg:u-mb-8"> <div> <div class="u-hidden md:u-flex u-items-center u-flex-col md:u-flex-row b--u-mb-4 lg:u-mb-0"> <p class="u-text-sm b--u-text-bold b--u-mb-3 b--md:u-mb-0.25 b--u-mr-4">Start your free trial</p> <div class="u-hidden md:u-block u-mb-4 lg:u-mb-0"> <a href="https://app.knowledgebase.ai/?source_id=footer_signup&source_type=website&source_url=https://www.knowledgebase.com/blog/canned-response/" class="c-btn v--sm v--signup" data-controller="track signup" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="footer" data-action="track#send" >Sign up free</a> </div> <div class="md:u-hidden u-flex u-items-center u-mb-6 md:u-mb-0"> <a href="https://app.knowledgebase.ai/?source_id=footer_mobile_signup&source_type=website&source_url=https://www.knowledgebase.com/blog/canned-response/" class="c-btn v--signup u-w-full u-maxw-3 u-mx-auto" data-controller="track signup" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="footer_mobile" data-action="track#send" >Sign up free</a> </div> </div> </div> <div class="u-maxw-5 u-mx-auto lg:u-mr-0"> <div class="b--o-grid b--o-grid--gap-6 b--md:o-grid--gap-4 b--o-grid--4 b--sm:o-grid--8"> <a href="https://twitter.com/KnowledgeBaseAI" class="u-text-white hover:u-text-gray-800" ><svg width="24" height="20" xmlns="http://www.w3.org/2000/svg"><path d="M21.2 3A5 5 0 0 0 23.3.5c-1 .5-2 1-3 1.2A5 5 0 0 0 11.7 6 14 14 0 0 1 1.7 1a4.9 4.9 0 0 0 1.5 6.6c-.8 0-1.6-.3-2.2-.6a5 5 0 0 0 4 4.8 5 5 0 0 1-2.3.1 5 5 0 0 0 4.6 3.5 9.9 9.9 0 0 1-7.3 2A14 14 0 0 0 21.5 4.9 10 10 0 0 0 24 2.3c-.9.4-1.8.7-2.8.8z" fill="currentColor" fill-rule="evenodd"/></svg> </a> <a href="https://www.linkedin.com/showcase/knowledgebaseai/" class="u-text-white hover:u-text-gray-800" ><svg width="24" height="24" xmlns="http://www.w3.org/2000/svg"><path d="M20.45 20.45H16.9v-5.57c0-1.33-.02-3.04-1.85-3.04-1.85 0-2.13 1.45-2.13 2.95v5.66H9.35V9h3.41v1.56h.05a3.74 3.74 0 0 1 3.37-1.85c3.6 0 4.27 2.37 4.27 5.46v6.28zM5.34 7.43a2.06 2.06 0 1 1 0-4.13 2.06 2.06 0 0 1 0 4.13zM3.55 20.45h3.57V9H3.55v11.45zM22.22 0H1.77C.79 0 0 .77 0 1.73v20.54C0 23.22.8 24 1.77 24h20.45c.98 0 1.78-.78 1.78-1.73V1.73C24 .77 23.2 0 22.22 0z" fill="currentColor" fill-rule="evenodd"/></svg> </a> <a href="https://www.facebook.com/knowledgebaseapp/" class="u-text-white hover:u-text-gray-800" ><svg width="24" height="24" xmlns="http://www.w3.org/2000/svg"><path d="M22.7 0H1.3C.6 0 0 .6 0 1.3v21.4c0 .7.6 1.3 1.3 1.3h11.5v-9.3H9.7v-3.6h3.1V8.4c0-3 2-4.8 4.7-4.8 1 0 1.8 0 2.8.2V7h-2c-1.4 0-1.7.7-1.7 1.8V11h3.6l-.5 3.6h-3.1V24h6c.8 0 1.4-.6 1.4-1.3V1.3c0-.7-.6-1.3-1.3-1.3z" fill="currentColor" fill-rule="evenodd"/></svg> </a> <a href="https://www.youtube.com/livechat?sub_confirmation=1" class="u-text-white hover:u-text-gray-800" ><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" id="icon-youtube" aria-labelledby="icon-youtube-title"> <title id="icon-youtube-title">YouTube</title> <path fill-rule="evenodd" clip-rule="evenodd" d="M9.5 15.6V8.8l6.5 3.4-6.5 3.4Zm14.3-8s-.3-1.6-1-2.3c-1-1-2-1-2.4-1C17 4 12 4 12 4s-5 0-8.4.2c-.5.1-1.5.1-2.4 1-.7.8-1 2.5-1 2.5L0 11.5v1.9c0 2 .2 3.9.2 3.9s.3 1.6 1 2.4c1 1 2.1.9 2.6 1 2 .2 8.2.2 8.2.2s5 0 8.4-.2c.5 0 1.5 0 2.4-1 .7-.8 1-2.4 1-2.4l.2-4v-1.8l-.2-3.8Z" fill="currentColor"/> </svg></a> <a href="https://www.instagram.com/livechat/" class="u-text-white hover:u-text-gray-800" ><svg width="24" height="24" xmlns="http://www.w3.org/2000/svg"><path d="M12 0c3.26 0 3.67.01 4.95.07a8.8 8.8 0 0 1 2.91.56c.79.3 1.46.72 2.13 1.38a5.88 5.88 0 0 1 1.38 2.13c.3.76.5 1.64.56 2.91.06 1.28.07 1.7.07 4.95 0 3.26-.01 3.67-.07 4.95a8.8 8.8 0 0 1-.56 2.91c-.3.79-.72 1.46-1.38 2.13a5.88 5.88 0 0 1-2.13 1.38c-.76.3-1.64.5-2.91.56-1.28.06-1.7.07-4.95.07-3.26 0-3.67-.01-4.95-.07a8.8 8.8 0 0 1-2.91-.56 5.88 5.88 0 0 1-2.13-1.38 5.88 5.88 0 0 1-1.38-2.13 8.8 8.8 0 0 1-.56-2.91A85.12 85.12 0 0 1 0 12c0-3.26.01-3.67.07-4.95a8.8 8.8 0 0 1 .56-2.91c.3-.79.72-1.46 1.38-2.13A5.88 5.88 0 0 1 4.14.63 8.8 8.8 0 0 1 7.05.07C8.33.01 8.75 0 12 0zm4.85 2.23A83.28 83.28 0 0 0 12 2.16c-3.2 0-3.58.01-4.85.07-1.17.06-1.8.25-2.23.42-.56.21-.96.47-1.38.9-.42.41-.68.81-.9 1.37a6.64 6.64 0 0 0-.4 2.23A83.28 83.28 0 0 0 2.15 12c0 3.2.01 3.58.07 4.85.06 1.17.25 1.8.42 2.23.21.56.47.96.9 1.38.41.42.81.68 1.37.9.43.16 1.06.35 2.23.4 1.27.07 1.65.08 4.85.08 3.2 0 3.58-.01 4.85-.07a6.64 6.64 0 0 0 2.23-.42c.56-.21.96-.47 1.38-.9.42-.41.68-.81.9-1.37.16-.43.35-1.06.4-2.23.07-1.27.08-1.65.08-4.85 0-3.2-.01-3.58-.07-4.85a6.64 6.64 0 0 0-.42-2.23 3.72 3.72 0 0 0-.9-1.38 3.72 3.72 0 0 0-1.37-.9 6.64 6.64 0 0 0-2.23-.4zM12 5.83a6.16 6.16 0 1 1 0 12.33 6.16 6.16 0 0 1 0-12.32zM12 16a4 4 0 1 1 0-8 4 4 0 0 1 0 8zm7.85-10.4a1.44 1.44 0 1 1-2.88 0 1.44 1.44 0 0 1 2.88 0z" fill="currentColor" fill-rule="evenodd"/></svg> </a> <a href="https://www.producthunt.com/posts/knowledge-base" class="u-text-white hover:u-text-gray-800" ><svg width="24" height="24" xmlns="http://www.w3.org/2000/svg"><path d="M13.6 8.4a1.8 1.8 0 1 1 0 3.6h-3.4V8.4h3.4zm0 6a4.2 4.2 0 1 0 0-8.4H7.8v12h2.4v-3.6h3.4zM12 0a12 12 0 1 1 0 24 12 12 0 0 1 0-24z" fill="currentColor" fill-rule="evenodd"/></svg> </a> <a href="https://dribbble.com/livechat" class="u-text-white hover:u-text-gray-800" ><svg width="24" height="24" xmlns="http://www.w3.org/2000/svg"><path d="M20 5.5c-.3.3-2 2.5-5.8 4a30.8 30.8 0 0 1 1 2 24 24 0 0 1 7 .4c0-2.4-.8-4.6-2.3-6.4M9.6 2.1c.3.3 2.1 2.9 3.8 6 3.7-1.4 5.2-3.5 5.4-3.8a10.2 10.2 0 0 0-9.2-2.2M2 9.9c.4 0 4.6 0 9.4-1.2-1.7-3-3.5-5.6-3.8-6-2.8 1.4-5 4-5.6 7.2m2.4 9a16.3 16.3 0 0 1 8.7-7 34 34 0 0 0-.8-1.7c-5.1 1.6-10.1 1.5-10.5 1.5v.3c0 2.6 1 5 2.6 6.9M16 21.5c-.1-1-.7-4-2.2-7.8a14 14 0 0 0-8 6.4A10.2 10.2 0 0 0 16 21.5m6.1-7.9a15 15 0 0 0-6.4-.4c1.4 3.7 2 6.7 2 7.3 2.3-1.5 4-4 4.4-6.9M12 24a12 12 0 1 1 0-24 12 12 0 0 1 0 24" fill="currentColor" fill-rule="evenodd"/></svg> </a> <a href="https://github.com/livechat" class="u-text-white hover:u-text-gray-800" ><svg width="25" height="24" xmlns="http://www.w3.org/2000/svg"><path d="M23.2 6.1A12.3 12.3 0 0 0 12.4 0 12.3 12.3 0 0 0 1.7 6.1 12 12 0 0 0 0 12.3c0 2.7.8 5 2.4 7.2C4 21.7 6 23.2 8.5 24l.6-.1c.2-.2.3-.3.3-.5a365.7 365.7 0 0 0 0-2.3H9l-1 .1a7 7 0 0 1-1-.1c-.4 0-.8-.2-1.1-.5a2 2 0 0 1-.8-1l-.1-.3a4 4 0 0 0-.5-.8 2 2 0 0 0-.7-.7h-.1a1.2 1.2 0 0 1-.4-.5v-.1L4 17h.3l.8.4c.3.2.6.5.8.9.2.4.5.7.9 1 .3.2.7.3 1 .3h1l.7-.3c0-.7.3-1.3.8-1.7-.7 0-1.2-.1-1.7-.3-.5 0-1-.3-1.5-.6a4.3 4.3 0 0 1-2.2-2.7 8 8 0 0 1-.3-2.4c0-1.3.4-2.4 1.3-3.3-.4-1-.4-2.1 0-3.3.4-.1.9 0 1.5.2a9.8 9.8 0 0 1 2 1 11.6 11.6 0 0 1 6.2 0l.7-.3 1.4-.7c.6-.2 1-.3 1.4-.2.4 1.2.5 2.3 0 3.3 1 .9 1.4 2 1.4 3.3A8 8 0 0 1 20 14a5 5 0 0 1-.8 1.7l-1.3 1c-.6.3-1 .5-1.6.6-.5.2-1 .3-1.6.3.5.5.8 1.3.8 2.3v3.4c0 .2 0 .3.2.5h.7a12.2 12.2 0 0 0 8.5-11.6 12 12 0 0 0-1.7-6.2z" fill="currentColor" fill-rule="evenodd"/></svg> </a> </div> </div> </div> </div> </div> <div class="o-container-xl u-text-gray-700"> <div class="b--u-py-3"> <p class="u-text-p9 u-mb-0 u-pb-0" style="color: inherit;">Copyright © 2024 Text, Inc. All rights reserved</p> <div class="b--u-pt-3"> <p class="u-text-p9 u-mb-0 u-pb-0" style="color: inherit"> We use cookies and similar technologies to enhance your interactions with our website and Services, including when you reach out to us on chat. This comprises traffic analysis, delivering personalized content, and supporting our marketing efforts. By accessing our website, interacting with our Services, you agree to let us and our partners employ cookies and related technologies on your computer or devices. Click the <a href="/legal/cookies-policy/" class="b--u-text-bold" style="color: inherit" >Cookies Policy</a > to check how you can control the use of cookies through your device. To understand how we process your data, including through cookies, and interactions with us, please read our <a href="/legal/privacy-policy/" class="b--u-text-bold" style="color: inherit">Privacy Policy</a >. </p> </div> </div> </div> </footer> <script id="search-results-item" type="text/template"> <a href="{{ relpermalink }}" class="kb-blog-search__result u-block u-px-xl u-py-lg u-text-left v--no-underline u-flex u-text-black" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Search Result Link" data-track-label="{{ relpermalink }} ({{ query }})" data-action="track#send" > <div class="u-basis-2 u-relative">{{#video}} <img src="/blog/icons/play.svg" class="kb-blog-search__result__play" alt="Play" width="48"> {{/video}} <picture> <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_49,c_fill/{{ featured_image }}, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_98,c_fill/{{ featured_image }} 2x" media="(min-width: 64rem)" > <source srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_75,c_fill/{{ featured_image }}, https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_150,c_fill/{{ featured_image }} 2x" > <img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_49,c_fill/{{ featured_image }}" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_98,c_fill/{{ featured_image }} 2x" alt="{{ title }}" class="u-rounded-sm" > </picture> </div> <div class="u-basis-10 u-pl-lg"> <h3 class="c-link u-text-p8-bold u-mb-2xs ">{{ title }}</h3> <p class="u-text-p8 u-mb-0">{{ summary }}</p> </div> </a> </script> <script id="search-results-empty" type="text/template"> <div class="kb-blog-search__result u-px-xl u-py-sm u-text-left u-flex"> <div class="u-basis-2 u-flex u-items-center"> <img src="/blog/images/no-results.png" alt="" width="59" height="54" class="kb-blog-search__no-result"> </div> <div class="u-basis-10 u-pl-lg"> <h3 class="u-text-p6-bold u-mb-2xs"> Sorry, we can’t find <mark>‘{{ query }}’</mark> </h3> <p class="u-text-p7 u-mb-0">But don’t worry, you may be intrested with these articles:</p> </div> </div> <div class="u-px-xl u-py-xs u-bg-gray-900 u-border-t u-border-b"> <h2 class="u-text-p9-bold u-mb-0 ">POPULAR TOPICS</h2> </div> <a href="/blog/understanding-software-documentation-types-and-best-practices/" class="kb-blog-search__result u-block u-px-xl u-py-lg u-text-left v--no-underline u-flex u-text-black hover:u-bg-gray-900" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Search No Results Link" data-track-label="/blog/understanding-software-documentation-types-and-best-practices/ ({{ query }})" data-action="track#send" > <div class="u-basis-2"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_49,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/12/Understanding-Software-Documentation-Types-and-Best-Practices.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_98,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/12/Understanding-Software-Documentation-Types-and-Best-Practices.jpg 2x" alt="" class="u-rounded-sm"></div> <div class="u-basis-10 u-pl-lg"> <h3 class="c-link u-text-p8-bold u-mb-2xs ">Understanding Software Documentation: Types and Best Practices</h3> <p class="u-text-p8">In the contemporary era, the Internet serves as a vast repository of knowledge, enabling universal...</p> </div> </a> <a href="/blog/employee-handbook/" class="kb-blog-search__result u-block u-px-xl u-py-lg u-text-left v--no-underline u-flex u-text-black hover:u-bg-gray-900" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Search No Results Link" data-track-label="/blog/employee-handbook/ ({{ query }})" data-action="track#send" > <div class="u-basis-2"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_49,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/12/ux-indonesia-ywwuOBJy60c-unsplash-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_98,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/12/ux-indonesia-ywwuOBJy60c-unsplash-scaled.jpg 2x" alt="Writing a employee handbook" class="u-rounded-sm"></div> <div class="u-basis-10 u-pl-lg"> <h3 class="c-link u-text-p8-bold u-mb-2xs ">How to Create an Employee Handbook</h3> <p class="u-text-p8">Employee handbooks are sometimes a tough nut to crack. It should include all the most essential...</p> </div> </a> <a href="/blog/how-to-create-an-internal-wiki-in-2023/" class="kb-blog-search__result u-block u-px-xl u-py-lg u-text-left v--no-underline u-flex u-text-black hover:u-bg-gray-900" data-controller="track" data-track-category="ChatBot Blog" data-track-action="Search No Results Link" data-track-label="/blog/how-to-create-an-internal-wiki-in-2023/ ({{ query }})" data-action="track#send" > <div class="u-basis-2"><img src="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_75,h_49,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/11/hubistavern-SiOJXlWeWc0-unsplash-scaled.jpg" srcset="https://res.cloudinary.com/dn1j6dpd7/image/fetch/f_auto,q_auto,w_150,h_98,c_fill/https://kb-blog.labs.livechat.com/app/uploads/2023/11/hubistavern-SiOJXlWeWc0-unsplash-scaled.jpg 2x" alt="A big white library" class="u-rounded-sm"></div> <div class="u-basis-10 u-pl-lg"> <h3 class="c-link u-text-p8-bold u-mb-2xs ">How to Create an Internal Wiki in 2023</h3> <p class="u-text-p8">Did you know the average employee spends up to 9 hours per week looking for information? That’s...</p> </div> </a> </script> <script type="text/javascript"> window.process = { env: { DEBUG: undefined }, }; </script> <script type="text/javascript"> (function (e, t) { var n = e.amplitude || { _q: [], _iq: {} }; var r = t.createElement("script") ; r.type = "text/javascript"; r.async = true ; r.src = "https://cdn.amplitude.com/libs/amplitude-4.2.1-min.gz.js" ; r.onload = function () { if (e.amplitude.runQueuedFunctions) { e.amplitude.runQueuedFunctions() } else { console.log("[Amplitude] Error: could not load SDK") } } ; var i = t.getElementsByTagName("script")[0]; i.parentNode.insertBefore(r, i) ; function s(e, t) { e.prototype[t] = function () { this._q.push([t].concat(Array.prototype.slice.call(arguments, 0))); return this } } var o = function () { this._q = []; return this } ; var a = ["add", "append", "clearAll", "prepend", "set", "setOnce", "unset"] ; for (var u = 0; u < a.length; u++) { s(o, a[u]) } n.Identify = o; var c = function () { this._q = [] ; return this } ; var l = ["setProductId", "setQuantity", "setPrice", "setRevenueType", "setEventProperties"] ; for (var p = 0; p < l.length; p++) { s(c, l[p]) } n.Revenue = c ; var d = ["init", "logEvent", "logRevenue", "setUserId", "setUserProperties", "setOptOut", "setVersionName", "setDomain", "setDeviceId", "setGlobalUserProperties", "identify", "clearUserProperties", "setGroup", "logRevenueV2", "regenerateDeviceId", "logEventWithTimestamp", "logEventWithGroups", "setSessionId", "resetSessionId"] ; function v(e) { function t(t) { e[t] = function () { e._q.push([t].concat(Array.prototype.slice.call(arguments, 0))) } } for (var n = 0; n < d.length; n++) { t(d[n]) } } v(n); n.getInstance = function (e) { e = (!e || e.length === 0 ? "$default_instance" : e).toLowerCase() ; if (!n._iq.hasOwnProperty(e)) { n._iq[e] = { _q: [] }; v(n._iq[e]) } return n._iq[e] } ; e.amplitude = n })(window, document); amplitude.getInstance().init("c83edee88f489aa6efe5276daf693d29"); </script> <script type="text/javascript" defer src="/blog/js/main.min.8307f79209c3266c9969add35997f96864a49499e3b7001bf63dc5925ebda722.js"></script> <script> window.__lc = window.__lc || {}; window.__lc.license = 1520; ;(function(n,t,c){function i(n){return e._h?e._h.apply(null,n):e._q.push(n)}var e={_q:[],_h:null,_v:"2.0",on:function(){i(["on",c.call(arguments)])},once:function(){i(["once",c.call(arguments)])},off:function(){i(["off",c.call(arguments)])},get:function(){if(!e._h)throw new Error("[LiveChatWidget] You can't use getters before load.");return i(["get",c.call(arguments)])},call:function(){i(["call",c.call(arguments)])},init:function(){var n=t.createElement("script");n.async=!0,n.type="text/javascript",n.src="https://cdn.livechatinc.com/tracking.js",t.head.appendChild(n)}};!n.__lc.asyncInit&&e.init(),n.LiveChatWidget=n.LiveChatWidget||e}(window,document,[].slice)) </script> <noscript><a href="https://www.livechatinc.com/chat-with/1520/" rel="nofollow">Chat with us</a>, powered by <a href="https://www.livechatinc.com/?welcome" rel="noopener nofollow" target="_blank">LiveChat</a></noscript> </body> </html>

CINXE.COM

How to Create an Employee Handbook