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HGS Saves Almost $3 Million Annually From Reduced Downtime, Improved Network Operations Using OpManager

<!doctype html> <html> <head> <title>HGS Saves Almost $3 Million Annually From Reduced Downtime, Improved Network Operations Using OpManager</title> <meta name="description" content="Hinduja Global Solutions (HGS) is an Indian business process management (BPM) organization headquartered in Bangalore and part of the Hinduja Group. HGS combines technology-powered automation, analytics, and digital services focusing on back office processing, contact centers, and human resources solutions to deliver transformation impact to clients."> <link rel="canonical" href="https://www.manageengine.com/network-monitoring/hinduja-global-services-cs.html"> <!-- Open Graph Tags --> <meta property="og:title" content="Network Monitoring Software by ManageEngine OpManager"> <meta property="og:description" content="ManageEngine OpManager provides easy-to-use Network Monitoring Software that offers advanced Network & Server Performance Management. 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class="heading-menu"> <div class="container"> <div class="menuhead"> Case study </div> <div class="breadcrumb"><a href="/network-monitoring/">Home</a> &raquo; <a href="https://www.manageengine.com/case-studies.html?cs-soln=me-network-and-server">Case study</a> &raquo; Hinduja Global Solutions's experience with OpManager </div> </div> </div> </section> <section> <div class="container clearfix left-tree" id="scroll"> <div class="lhs-tree" id="itom-opm-lhs"> <ul id="lhsTree"> <li id="fea-npm"><span>Network Performance</span> <ul> <li id="tree-performance"><a href="/network-monitoring/network-performance-monitoring.html" title="Network Performance Monitoring">Network Performance Monitoring</a></li> <li id="tree-cnp"><a href="/network-monitoring/challenges-of-network-performance-monitoring.html" title="Challenges of Network Performance Monitoring"> Challenges of Network Performance Monitoring</a></li> <li id="tree-cnp"><a href="https://www.manageengine.com/network-monitoring/network-monitoring-software.html" title="Network Monitoring Software">Network Monitoring Software</a></li> <li id="tree-device"><a href="/network-monitoring/network-device-monitoring.html" title="Network Device Monitoring">Network Device Monitoring</a></li> <li id="tree-agent"><a href="/network-monitoring/agent-based-monitoring.html" title="Agent Based Monitoring">Agent Based Monitoring</a></li> <li id="tree-avail"><a href="/network-monitoring/availability-monitoring.html" title="Network Availability Monitoring">Network Availability Monitoring</a></li> <li id="tree-netuptime"><a href="/network-monitoring/network-uptime-monitoring.html" title="Network Uptime Monitoring">Network Uptime Monitoring</a></li> <li id="tree-packetloss"><a href="/network-monitoring/network-packet-loss-monitoring.html" title="Packet Loss Monitoring">Packet Loss Monitoring</a></li> <li id="tree-nam"><a href="/network-monitoring/network-activity-monitoring.html" title="Network Activity Monitoring">Network Activity Monitoring</a></li> <li id="tree-inter"><a href="/network-monitoring/interface-monitoring.html" title="Network Interface Monitoring">Network Interface Monitoring</a></li> <li id="tree-test"><a href="/network-monitoring/network-testing-tools.html" title="Network Testing Tools">Network Testing Tools</a></li> <li id="tree-ass"><a href="/network-monitoring/network-assessment-tools.html" title="Network Assessment Tools">Network Assessment Tools</a></li> <li id="tree-lanmgmt"><a href="/network-monitoring/lan-management.html" title="LAN Management">LAN Management</a></li> <li id="tree-hard"><a href="/network-monitoring/hardware-monitoring.html" title="Hardware Monitor">Hardware Monitor</a></li> <li id="tree-disk"><a href="/network-monitoring/disk-space-monitor.html" title="Disk Space Monitor">Disk Space Monitor</a></li> <li id="tree-hard-drive"><a href="/network-monitoring/hard-drive-monitor.html" title="Hard Drive Monitor">Hard Drive Monitor</a></li> <li id="tree-cpu"><a href="/network-monitoring/cpu-monitoring.html" title="CPU Monitor">CPU Monitor</a></li> <li id="tree-uptime"><a href="/network-monitoring/uptime-monitoring.html" title="Uptime Monitoring">Uptime Monitoring</a></li> <li id="tree-adap"><a href="/network-monitoring/adaptive-thresholds.html" title="Adaptive Thresholds"> Adaptive Thresholding</a></li> <li id="tree-forcst"><a href="/network-monitoring/forecasting-performance-trends.html" title="Forecasting performance trends"> Forecasting Performance Trends</a></li> <li id="tree-cpumon"><a href="/network-monitoring/cpu-usage-monitor.html" title="CPU Usage Monitor">CPU Usage Monitor</a></li> <li id="tree-cputemp"><a href="/network-monitoring/cpu-temperature-monitor.html" title="CPU Temperature Monitor">CPU Temperature Monitor</a></li> <li id="tree-cpumd"><a href="/network-monitoring/cpu-memory-disk.html" title="CPU Memory Disk Monitor">CPU Memory Disk Monitor</a></li> <li id="tree-mm"><a href="/network-monitoring/memory-monitoring.html" title="Memory Monitoring">Memory Monitoring</a></li> <li id="tree-router"><a href="/network-monitoring/router-monitoring.html" title="Router Monitoring">Router Monitoring</a></li> <li id="tree-switch"><a href="/network-monitoring/switch-monitoring.html" title="Switch Monitoring">Switch Monitoring</a></li> <li id="tree-sms"><a href="/network-monitoring/switch-management-software.html" title="Switch Management Software">Switch Management Software</a></li> <li id="tree-ethernet"><a href="/network-monitoring/ethernet-monitoring.html" title="Ethernet monitoring">Ethernet Monitoring</a></li> <li id="tree-url"><a href="/network-monitoring/url-monitoring.html" title="URL monitoring">URL Monitoring</a></li> <li id="tree-lan"><a href="/network-monitoring/lan-monitoring.html" title="LAN monitoring">LAN Monitoring</a></li> <li id="tree-bgp"><a href="/network-monitoring/bgp-monitoring.html" title="BGP monitoring">BGP Monitoring</a></li> <li id="tree-ip-sla"><a href="/network-monitoring/ip-sla-monitoring.html" title="IP SLA Monitor"> IP SLA Monitor</a></li> <li id="tree-cwm"><a href="/network-monitoring/configure-wan-monitoring.html" title="WAN Monitoring">WAN Monitoring </a></li> <li id="tree-wan"><a href="/network-monitoring/wan-management.html" title="WAN RTT Monitoring">WAN RTT Monitoring</a></li> <li id="tree-voip"><a href="/network-monitoring/voip-monitor.html" title="VoIP Monitor">VoIP Monitor</a></li> <li id="tree-nlm"><a href="/network-monitoring/network-latency-monitoring.html" title="Network Latency Monitoring">Network Latency Monitoring</a></li> <li id="tree-spm"><a href="/network-monitoring/system-performance-monitoring.html" title="System Performance Monitoring">System Performance Monitoring</a></li> <li id="tree-lbs"><a href="/network-monitoring/load-balancer-monitoring.html" title="Load balancer Monitoring">Load balancer Monitoring</a></li> <li id="tree-vpn"><a href="/network-monitoring/vpn-monitoring.html" title="VPN Monitor">VPN Monitor</a></li> <li id="tree-wmi"><a href="/network-monitoring/wmi-monitoring.html" title="WMI monitoring">WMI monitoring</a></li> <li id="tree-wpm"><a href="/network-monitoring/windows-process-monitor.html" title="Windows Process Monitor">Windows Process Monitor</a></li> <li id="tree-wnm"><a href="/network-monitoring/wireless-network-monitoring.html" title="Wireless Network Monitor">Wireless Network Monitor</a></li> <li id="tree-wm"><a href="/network-monitoring/wireless-monitoring.html" title="Wireless Monitoring">Wireless Monitoring</a></li> <li id="tree-wifi"><a href="/network-monitoring/wifi-monitor.html" title="WiFi Monitor">WiFi Monitor</a></li> <li id="tree-wifianal"><a href="/network-monitoring/wifi-analyzer.html" title="Wi-Fi analyzer">Wi-Fi Analyzer</a></li> <li id="tree-wlc"><a href="/network-monitoring/wlc-monitoring.html" title="WLC Monitoring">WLC Monitoring</a></li> <li id="tree-ups"><a href="/network-monitoring/ups-monitoring.html" title="UPS monitoring">UPS monitoring</a></li> <li id="tree-pri"><a href="/network-monitoring/printer-monitoring.html" title="Printer Monitoring">Printer Monitoring</a></li> <li id="tree-np"><a href="/network-monitoring/network-printer-management.html" title="Network Printer Management">Network Printer Management</a></li> <li id="tree-hpnp"><a href="/network-monitoring/hp-network-printer-monitoring.html" title="HP Printer Monitoring Software">HP Printer Monitoring Software</a></li> <li id="tree-canon"><a href="/network-monitoring/canon-monitoring-software.html" title="Canon Printer Monitoring Software">Canon Printer Monitoring Software</a></li> <li id="tree-ndd"><a href="/network-monitoring/network-device-discovery.html" title="Network Device Discovery">Network Device Discovery</a></li> <li id="tree-cisco"><a href="/network-monitoring/cisco-monitoring.html" title="Cisco Monitoring">Cisco Monitoring</a></li> <li id="tree-cisco-meraki"><a href="/network-monitoring/cisco-meraki-monitoring.html" title="Cisco Meraki Monitoring">Cisco Meraki Monitoring</a></li> <li id="tree-cisco-aci"><a href="/network-monitoring/cisco-aci-monitoring.html" title="Cisco ACI monitoring">Cisco ACI monitoring</a></li> <li id="tree-cisco-ucs"><a href="/network-monitoring/cisco-ucs-monitoring.html" title="Cisco UCS Monitoring">Cisco UCS Monitoring</a></li> <li id="tree-cisco-port"><a href="/network-monitoring/cisco-port-monitor.html" title="Cisco Port Monitor">Cisco Port Monitor</a></li> <li id="tree-cisco-switch"><a href="/network-monitoring/cisco-switch-stack-monitoring.html" title="Cisco Switch Monitoring">Cisco Switch Monitoring</a></li> <li id="tree-ibm"><a href="/network-monitoring/ibm-monitoring.html" title="IBM Monitoring">IBM monitoring</a></li> <li id="syslog"><a href="/network-monitoring/syslog-monitoring.html" title="Syslog Monitoring">Syslog Monitoring</a></li> <li id="tree-ipmi"><a href="/network-monitoring/ipmi-monitoring.html" title="Syslog Monitoring">IPMI Monitoring</a></li> <li id="snmp-mo"><a href="/network-monitoring/snmp-monitoring.html" title="SNMP Monitoring">SNMP Monitoring Software</a></li> <li id="snmp"><a href="/network-monitoring/snmp-trap-monitor.html" title="SNMP Trap Processing">SNMP Trap Monitoring</a></li> <li id="3com"><a href="/network-monitoring/3com-switch-port-monitoring.html" title="3Com Switch Port Monitoring">3Com Switch Port Monitoring</a></li> <li id="fortigate"><a href="/network-monitoring/fortigate-firewall-performance-monitoring.html" title="Fortigate Performance Monitoring">Fortigate Performance Monitoring</a></li> <li id="juniper"><a href="/network-monitoring/juniper-network-monitoring.html" title="Juniper Network Monitoring">Juniper Network Monitoring</a></li> <li id="noc"><a href="/network-monitoring/noc-monitoring.html" title="NOC Monitoring">NOC Monitoring</a></li> <li id="tree-npt"><a href="/network-monitoring/network-performance-test.html" title="Network Performance Test">Network Performance Test</a></li> <li id="nlm"><a href="/network-monitoring/opmanager-galaxy.html" title="Network Link Monitoring">Network Link Monitoring</a></li> </ul> </li> <li id="fea-spm"><span>Server &amp; Virtualization</span> <ul> <li id="tree-shm"><a href="/network-monitoring/server-monitoring.html" title="Server Monitoring">Server Monitoring</a></li> <li id="tree-sum"><a href="/network-monitoring/server-uptime-monitoring.html" title="Server Uptime Monitoring">Server Uptime Monitoring</a></li> <li id="tree-wservm"><a href="/network-monitoring/windows-server-monitoring.html" title="Windows Server Monitoring">Windows Server Monitoring</a></li> <li id="tree-serverhm"><a href="/network-monitoring/server-health-monitor.html" title="Server Monitoring">Server Health Monitor</a></li> <li id="tree-swlogmgmt"><a href="/network-monitoring/server-log-management-software.html" title="Server Log Management">Server Log Management</a></li> <li id="tree-system"><a href="/network-monitoring/systems-management.html" title="Systems Management">Systems Management</a></li> <li id="tree-hyperv-tools"><a href="/network-monitoring/hyper-v-management-tools.html" title="Hyper-V Management Tools">Hyper-V Management Tools</a></li> <li id="tree-linux"><a href="/network-monitoring/linux-server-monitoring.html" title="Linux Server Monitoring">Linux Server Monitoring</a></li> <li id="tree-virt"><a href="/network-monitoring/vmware-monitoring.html" title="VMware Monitoring">VMware Monitoring</a></li> <li id="tree-esx"><a href="/network-monitoring/vmware-esx-host-monitoring.html" title="ESX Host Monitoring">ESX Host Monitoring</a></li> <li id="tree-sv"><a href="/network-monitoring/server-virtualization.html" title="Server Virtualization">Server Virtualization</a></li> <li id="tree-vmm"><a href="/network-monitoring/virtual-machine-monitoring.html" title="Virtual Machine (VM) Monitoring">Virtual Machine (VM) Monitoring</a></li> <li id="tree-vnm"><a href="/network-monitoring/virtual-network-management.html" title="Virtual Network Management">Virtual Network Management</a></li> <li id="tree-vmexi"><a href="/network-monitoring/vmware-esxi-monitoring-tools.html" title="VMware ESXi Monitoring Tool">VMware ESXi Monitoring Tool</a></li> <li id="tree-vsphere"><a href="/network-monitoring/vsphere-performance-monitoring.html" title="vSphere performance monitoring">vSphere performance monitoring</a></li> <li id="hy-moni"><a href="/network-monitoring/hyperv-monitoring.html" title="Hyper-V Monitoring">Hyper-V Monitoring</a></li> <li id="hy-pmoni"><a href="/network-monitoring/hyper-v-performance-monitoring.html" title="Hyper-V Performance Monitoring">Hyper-V Performance Monitoring</a></li> <li id="citix"><a href="/network-monitoring/citrix-xenserver-monitoring.html" title="Citrix XenServer Monitoring">Citrix XenServer Monitoring</a></li> <li id="citix-mon"><a href="/network-monitoring/citrix-monitoring.html" title="Citrix Monitoring">Citrix Monitoring</a></li> <li id="nutanix"><a href="/network-monitoring/nutanix-monitoring.html" title="Nutanix monitoring">Nutanix monitoring</a></li> <li id="hyper"><a href="/network-monitoring/hyperconverged-infrastructure.html" title="Hyperconverged Infrastructure Monitoring">Hyperconverged Infrastructure Monitoring</a></li> <li id="tree-vmd"><a href="/network-monitoring/virtualization-monitoring-dashboard.html" title="Virtualization Monitoring Dashboard">Virtualization Monitoring Dashboard</a></li> <li id="tree-osm"><a href="/network-monitoring/operating-system-monitoring.html" title="Operating System (OS) Monitoring">Operating System (OS) Monitoring</a></li> <li id="tree-winnm"><a href="/network-monitoring/windows-network-monitor.html" title="Windows Network Monitor">Windows Network Monitor</a></li> <li id="tree-mnm"><a href="/network-monitoring/microsoft-network-monitoring.html" title="Microsoft Network Monitoring">Microsoft Network Monitoring</a></li> <li id="tree-whatnm"><a href="/network-monitoring/linux-network-monitor.html" title="Linux Network Monitor">Linux Network Monitor</a></li> <li id="tree-dell"><a href="/network-monitoring/dell-server-monitoring.html" title="Dell Server Monitoring">Dell Server Monitoring</a></li> <li id="tree-hp"><a href="/network-monitoring/hp-server-monitoring.html" title="HP Server Monitoring">HP Server Monitoring</a></li> <li id="lg-moni"><a href="/network-monitoring/eventlog-monitoring.html" title="Event Log Monitoring">Event Log Monitoring</a></li> <li id="lg-exch"><a href="/network-monitoring/exchange-monitoring.html" title="Exchange Monitoring">Exchange Monitoring</a></li> <li id="tree-file"><a href="/network-monitoring/file-folder-monitor.html" title="File/ Folder Monitoring">File/ Folder Monitoring</a></li> <li id="tree-ftp"><a href="/network-monitoring/ftp-monitoring.html" title="FTP Monitoring">FTP Monitoring</a></li> <li id="tree-wsm"><a href="/network-monitoring/windows-service-monitoring.html" title="Windows Service Monitoring">Windows Service Monitoring</a></li> <li id="tree-svcmn"><a href="/network-monitoring/service-monitoring.html" title="Service Monitoring">Service Monitoring</a></li> <li id="tree-process"><a href="/network-monitoring/process-monitoring.html" title="Process Monitoring">Process Monitoring</a></li> </ul> </li> <li id="fea-nvi"><span>Network Visualization</span> <ul> <li id="tree-map"><a href="/network-monitoring/network-mapping.html" title="Network Mapping">Network Mapping</a></li> <li id="tree-plan"><a href="/network-monitoring/network-planning.html" title="Network Planning">Network Planning</a></li> <li id="tree-path"><a href="/network-monitoring/network-path-analysis.html" title="Network Path Analysis">Network Path Analysis</a></li> <li id="tree-diag"><a href="/network-monitoring/network-diagram-software.html" title="Network Diagram Software ">Network Diagram Software </a></li> <li id="tree-gpm"><a href="/network-monitoring/grouping-network-elements.html " title="Grouping Network Elements">Grouping Network Elements</a></li> <li id="tree-nt-map"><a href="/network-monitoring/custom-network-map.html" title="Custom Network Maps">Custom Network Maps</a></li> <li id="dash"><a href="/network-monitoring/network-management-console.html" title="Network Monitoring Dashboards">Network Monitoring Dashboards</a></li> <li id="tree-ndtool"><a href="/network-monitoring/network-discovery-tool.html" title="Network Discovery Tool">Network Discovery Tool</a></li> <li id="tree-nty"><a href="/network-monitoring/tech-topics/network-topology.html" title="Network Topology">Network Topology</a></li> <li id="tree-nts"><a href="/network-monitoring/network-topology-software.html" title="Network Topology Software">Network Topology Software</a></li> <li id="tree-nvd"><a href="/network-monitoring/tech-topics/what-is-network-visualization.html" title="Network Visualization Definition">Network Visualization Definition</a></li> <li id="tree-nv"><a href="/network-monitoring/network-visualization.html" title="Network Visualization">Network Visualization </a></li> <li id="tree-ntp"><a href="/network-monitoring/network-topology-mapper.html" title="Network Topology Mapper">Network Topology Mapper</a></li> <li id="tree-trt"><a href="/network-monitoring/traceroute-tool.html" title="Traceroute Tool">Traceroute Tool</a></li> </ul> </li> <li id="fea-nfm"><span>Network Fault Management</span> <ul> <li id="adv-nfm"><a href="/network-monitoring/network-fault-management.html" title="Network Fault Management">Network Fault Management</a></li> <li id="adv-alt"><a href="/network-monitoring/fault-monitoring.html" title="Network Fault Monitoring">Network Fault Monitoring</a></li> <li id="adv-mon-ale"><a href="/network-monitoring/network-monitoring-alerts.html" title="Network Monitoring Alerts">Network Monitoring Alerts</a></li> <li id="adv-rca"><a href="/network-monitoring/root-cause-analysis.html" title="Root Cause Analysis for Network Faults">Root Cause Analysis for Network Faults</a></li> <li id="adv-netauto"><a href="/network-monitoring/network-automation.html" title="Network Automation">Network Automation</a></li> <li id="trob-net-issue"><a href="/network-monitoring/troubleshooting-network-issues.html" title="Troubleshooting Network Issues">Troubleshooting Network Issues</a></li> <li id="it-work"><a href="/network-monitoring/it-workflow-automation.html" title="IT Workflow Automation">IT Workflow Automation</a></li> <li id="net-tro"><a href="/network-monitoring/network-troubleshooting-tools.html" title="Network Troubleshooting Tools">Network Troubleshooting Tools</a></li> <li id="mgmt-dsh"><a href="/network-monitoring/align-it-to-business.html" title="Service Level Management Dashboards">Service Level<br> Management Dashboards</a></li> <li id="ibn"><a href="/network-monitoring/intent-based-networking.html" title="What is Intent based Networking (IBN)?">Intent based Networking (IBN)</a></li> </ul> </li> <li id="fea-dcm"><span>Data Center Management</span> <ul> <li id="tree-dcmo"><a href="/network-monitoring/data-center-monitoring.html" title="Data Center Monitoring">Data Center Monitoring</a></li> <li id="tree-dcm"><a href="/network-monitoring/datacenter-management.html" title="Data Center Management">Data Center Management</a></li> <li id="tree-dcn"><a href="/network-monitoring/data-center-networking.html" title="Data Center Networking">Data Center Networking</a></li> <li id="tree-dcflr"><a href="/network-monitoring/datacenter-visual-modeling.html" title="3D Datacenter Floor">3D Datacenter Floor</a></li> </ul> </li> <li id="fea-nsm"><span>Storage Management</span> <ul> <li id="sto-san-mgnt"><a href="/network-monitoring/san-monitoring.html" title="SAN Monitoring">SAN Monitoring</a></li> <li id="tree-storage"><a href="/network-monitoring/storage-monitoring.html" title="Storage Monitoring">Storage Monitoring</a></li> <li id="sto-ra-mgnt"><a href="/network-monitoring/storage-raid-management.html" title="Storage Raid Management">Storage Raid Management</a></li> <li id="ta-lib-mgnt"><a href="/network-monitoring/tape-library-management.html" title="Tape Library Management">Tape Library Management</a></li> <li id="sto-md"><a href="/network-monitoring/storage-monitoring-dashboard.html" title="Storage Monitoring Dashboard">Storage Monitoring Dashboard</a></li> <li id="sto-cap-plan"><a href="/network-monitoring/storage-capacity-forecasting-planning.html" title="Storage Capacity Forecasting">Storage Capacity Forecasting</a></li> <li id="fa-sw-mgnt"><a href="/network-monitoring/san-switch-management.html" title="Fabric Switch Management">Fabric Switch Management</a></li> <li id="fa-sw-netapp"><a href="/network-monitoring/netapp-monitoring.html" title="NetApp Monitoring">NetApp Monitoring</a></li> <li id="fa-nsm-dellstorage"><a href="/network-monitoring/dell-storage-monitoring.html" title="Dell EMC Storage Monitoring">Dell EMC Storage Monitoring</a></li> <li id="fa-nsm-ibmstorage"><a href="/network-monitoring/ibm-storage-monitoring.html" title="IBM Storage Monitoring">IBM Storage Monitoring</a></li> <li id="fa-hpe-ibmstorage"><a href="/network-monitoring/hpe-storage-monitoring.html" title="HPE Storage Monitoring">HPE Storage Monitoring</a></li> </ul> </li> <li id="fea-repo"><span>Reports</span> <ul> <li id="nt-sr"><a href="/network-monitoring/network-reporting.html" title="Scheduled Reports">Scheduled Reports</a></li> <li id="nt-rprt"><a href="/network-monitoring/network-performance-reporting.html" title="Network Performance Reporting">Network Performance Reporting</a></li> <li id="busines-rpt"><a href="/network-monitoring/network-reports.html" title="Business Snapshot Based Reports">Business Snapshot Based Reports</a></li> <li id="forcst-rpt"><a href="/network-monitoring/forecast-reports.html" title="Forecast Reports">Forecast Reports</a></li> <li id="nt-cu-rprt"><a href="https://www.manageengine.com/network-monitoring/network-performance-reporting.html#custom-reports" title="Custom Reports">Custom Reports</a></li> </ul> </li> <li id="fea-multi"><span>Multi-site & Remote Monitoring</span> <ul> <li id="fea-enmtool"><a href="/network-monitoring/enterprise-monitoring-tools.html" title="Enterprise Monitoring Tools">Enterprise Monitoring Tools</a></li> <li id="fea-dis"><a href="/network-monitoring/distributed-network-monitoring.html" title="Distributed Network Monitoring">Distributed Network Monitoring</a></li> <li id="tree-enm"><a href="/network-monitoring/enterprise-network-monitoring.html" title="Enterprise Network Monitoring">Enterprise Network Monitoring</a></li> <li id="tree-su"><a href="/network-monitoring/enterprise-smart-upgrade.html" title="Smart Upgrade">Smart Upgrade</a></li> <li id="tree-remote"><a href="/network-monitoring/remote-network-monitoring.html" title="Remote Network Monitoring">Remote Network Monitoring</a></li> <li id="tree-opmmsp"><a href="/network-monitoring/rmm-software.html" title="OpManager MSP">OpManager MSP</a></li> </ul> </li> <li id="fea-integ"><span>Integrations and Add-ons</span> <ul> <li id="tree-addons"><a href="/network-monitoring/opmanager-addons.html" title="Add-ons">Add-ons</a></li> <li id="tree-traffic"><a href="/network-monitoring/network-traffic-analysis.html" title="Network Traffic Analysis">Network Traffic Analysis</a></li> <li id="tree-ncm"><a href="/network-monitoring/network-configuration-management.html" title="Network Configuration Management">Network Configuration Management</a></li> <li id="tree-log"><a href="/network-monitoring/firewall-management.html" title="Firewall Log Management">Firewall Log Management</a></li> <li id="tree-ipam"><a href="/network-monitoring/ipam-spm-plugin.html#IPAM" title="IP Address Management">IP Address Management</a></li> <li id="tree-portmap"><a href="/network-monitoring/ipam-spm-plugin.html#SPM" title="Switch Port Mapper">Switch Port Mapper</a></li> <li id="tree-apm-plugin"><a href="/network-monitoring/apm-plugin-overview.html" title="Applications Monitoring">Applications Monitoring</a></li> <li id="tree-meprd"><a href="/network-monitoring/integration.html" title="Integrations">Integrations</a></li> <li id="help-dsk"><a href="/network-monitoring/helpdesk-integration.html" title="ServiceDesk Plus Integration">ServiceDesk Plus Integration</a></li> <li id="help-sdp-ond"><a href="/network-monitoring/servicedesk-plus-cloud-integration.html" title="ServiceDesk Plus Cloud Integration">ServiceDesk Plus Cloud Integration</a></li> <li id="help-sdp-msp"><a href="/network-monitoring/opmanager-servicedeskplus-msp-integration.html" title="SDP MSP Integration">ServiceDesk Plus MSP Integration</a></li> <li id="help-serv"><a href="/network-monitoring/opmanager-servicenow-integration.html" title="ServiceNow Integration">ServiceNow Integration</a></li> <li id="help-jira"><a href="/network-monitoring/opmanager-jiraservicedesk-integration.html" title="Jira Service Management Integration">Jira Service Management Integration</a></li> <li id="help-slack"><a href="/network-monitoring/opmanager-slack-integration.html" title="Slack Integration">Slack Integration</a></li> <li id="tree-ans"><a href="/network-monitoring/ansible-integration.html" title="Ansible Integration">Ansible Integration</a></li> <li id="help-webhook"><a href="/network-monitoring/webhook-integration.html" title="Webhook Integration">Webhook Integration</a></li> <li id="tree-restapi"><a href="http://api.opmanager.com/" target="_blank" title="REST API">REST API</a></li> <li id="tree-cust"><a href="/network-monitoring/custom-integrations.html" title="Custom Integrations">Custom Integrations</a></li> <li id="help-analy"><a href="/network-monitoring/analytics-plus-overview.html" title="Integration with Analytics Plus">Integration with Analytics Plus</a></li> </ul> </li> <li id="fea-mobile"><span>Mobile Application</span> <ul> <li id="tree-mobile-apps"><a href="/network-monitoring/mobile-apps.html" title="Monitor IT on the move">Monitor IT on the move</a></li> </ul> </li> <li id="fea-bnm"><span>Network Monitoring Basics</span> <ul> <li id="tree-bnm"><a href="/network-monitoring/basics-of-network-monitoring.html" title="What is Network Monitoring">Network Monitoring</a></li> <li id="tree-nmgt"><a href="/network-monitoring/tech-topics/what-is-network-management.html" title="What is Network Management">Network Management</a></li> <li id="tree-nrs"><a href="/network-monitoring/tech-topics/network-resilience.html" title="Network Resilience">Network Resilience</a></li> <li id="tree-mt"><a href="/network-monitoring/tech-topics/mtbf-mttf-mttr.html" title="MTBF-MTTF-MTTR">MTBF-MTTF-MTTR</a></li> <li id="tree-rc"><a href="/network-monitoring/tech-topics/raid-configurations.html" title="Raid configurations">Raid configurations</a></li> <li id="tree-hdd"><a href="/network-monitoring/tech-topics/hdd-vs-ssd.html" title="HDD-VS-SSD">HDD-VS-SSD</a></li> <li id="tree-sddc"><a href="/network-monitoring/tech-topics/software-defined-data-center.html" title="Software Defined Data Center">Software Defined Data Center</a></li> <li id="tree-twi"><a href="/network-monitoring/tech-topics/troubleshoot-wifi-issues.html" title="Troubleshoot Wifi Issues">Troubleshoot Wifi Issues</a></li> <li id="tree-spl"><a href="/network-monitoring/tech-topics/storage-pools-and-luns.html" title="Storage Pools and Luns">Storage Pools and Luns</a></li> <li id="tree-bmh"><a href="/network-monitoring/tech-topics/bare-metal-hypervisor.html" title="Bare Metal Hypervisor">Bare Metal Hypervisor</a></li> <li id="tree-adc"><a href="/network-monitoring/tech-topics/application-delivery-controller.html" title="Application Delivery Controller">Application Delivery Controller</a></li> <li id="tree-nmm"><a href="/network-monitoring/tech-topics/network-monitoring-metrics.html" title="Network Monitoring Metrics">Network Monitoring Metrics</a></li> <li id="tree-sla"><a href="/network-monitoring/tech-topics/sla-monitoring.html" title="SLA Monitoring">SLA Monitoring</a></li> <li id="tree-da"><a href="/network-monitoring/tech-topics/disk-array.html" title="Disk Array">Disk Array</a></li> <li id="tree-nmc"><a href="/network-monitoring/challenges-of-network-monitoring.html" title="Challenges of Network Monitoring"> Challenges of Network Monitoring</a></li> <li id="tree-wns"><a href="/network-monitoring/network-software.html" title="Network Software"> Network Software </a></li> <li id="tree-nm"><a href="/network-monitoring/network-monitor.html" title="Network Monitor"> Network Monitor </a></li> <li id="tree-whatsnm"><a href="/network-monitoring/network-management.html" title="Network Management">Network Management Software</a></li> <li id="tree-cnm"><a href="/network-monitoring/network-management-challenges.html" title="Network Management Challenges">Network Management Challenges</a></li> <li id="tree-nms"><a href="/network-monitoring/network-management-system.html" title="Network Management System">Network Management System</a></li> <li id="tree-npm"><a href="/network-monitoring/network-performance-management.html" title="Network Performance Management">Network Performance Management</a></li> <li id="tree-nim"><a href="/network-monitoring/network-incident-management.html" title="Network Incident Management">Network Incident Management</a></li> <li id="tree-net-admin"><a href="/network-monitoring/network-administration.html" title="Network Administration">Network Administration</a></li> <li id="tree-cim"><a href="/network-monitoring/cisco-management.html" title="Cisco Management"> Cisco Management</a></li> <li id="nt-tool"><a href="/network-monitoring/network-monitoring-tools.html" title="Network Monitoring Tools">Network Monitoring Tools</a></li> <li id="graph"><a href="/network-monitoring/real-time-network-monitoring.html" title="What is Real-time Network Monitoring?">Real-time Network Monitoring</a></li> <li id="tree-sm"><a href="/network-monitoring/server-management.html" title="What is Server Management?">Server Management</a></li> <li id="spm"><a href="/network-monitoring/server-performance-management.html" title="What is Server Performance Management?">Server Performance Management</a></li> <li id="tree-wsnmp"><a href="/network-monitoring/what-is-snmp.html" title="What is SNMP?">SNMP</a></li> <li id="tree-vsm"><a href="/network-monitoring/virtual-server-management.html" title="What is Virtual Server Management?">Virtual Server Management</a></li> <li id="tree-anm"><a href="/network-monitoring/agentless-network-monitoring.html" title="What is Agentless Network Monitoring?">Agentless Network Monitoring</a></li> <li id="tree-wnsn"><a href="/network-monitoring/wireless-network-solutions.html" title="Wireless network solutions">Wireless network solutions</a></li> <li id="tree-dsmc"><a href="/network-monitoring/disk-space-monitoring-challenges.html" title="Disk Space Monitoring Challenges">Disk Space Monitoring Challenges</a></li> <li id="tree-wsmc"><a href="/network-monitoring/windows-service-monitoring-challenges.html" title="Windows Service Monitoring Challenges">Windows Service Monitoring Challenges</a></li> <li id="tree-netmap"><a href="/network-monitoring/what-is-network-map.html" title="Network Map">Network Map</a></li> <li id="tree-wiv"><a href="/network-monitoring/what-is-virtualization.html" title="What Is Virtualization?">Virtualization</a></li> <li id="tree-wiv-best"><a href="/network-monitoring/virtualization-best-practices.html" title="Virtualization Best Practices"> Virtualization Best Practices </a></li> <li id="tree-vc"><a href="/network-monitoring/virtualization-challenges.html" title="Virtualization Challenges"> Virtualization Challenges </a></li> <li id="tree-hvc"><a href="/network-monitoring/hyper-V-performance-monitoring-challenges.html" title="Hyper-V Performance Monitoring Challenges"> Hyper-V Performance Monitoring Challenges </a></li> <li id="tree-wifimanbest"><a href="/network-monitoring/wifi-network-management-best-practices.html" title="Wi-Fi Network Management">Wi-Fi Management Best Practices</a></li> <li id="tree-networkprotocols"><a href="/network-monitoring/network-protocols.html" title="Network protocols"> Network protocols </a></li> <li id="tree-nr"><a href="/network-monitoring/tech-topics/network-routing.html" title="Network Routing"> Network Routing</a></li> <li id="tree-layer2protocols"><a href="/network-monitoring/layer-2-protocols.html" title="Layer 2 Protocols"> Layer 2 Protocols </a></li> <li id="tree-trouple-nl"><a href="/network-monitoring/tech-topics/troubleshooting-network-latency.html" title="Troubleshooting Network Latency"> Troubleshooting Network Latency</a></li> <li id="tree-virtusprawl"><a href="/network-monitoring/tech-topics/how-to-prevent-vm-sprawl.html" title="Virtualization Sprawl"> Virtualization Sprawl </a></li> <li id="tree-netdiabasics"><a href="/network-monitoring/tech-topics/what-is-network-diagram.html" title="Basics of Network Diagrams"> What is Network Diagram </a></li> <li id="tree-netdia"><a href="/network-monitoring/tech-topics/network-diagrams.html" title="Network Diagrams"> Network Diagrams </a></li> <li id="tree-netmc"><a href="/network-monitoring/network-mapping-challenges.html" title="Network Mapping Challenges"> Network Mapping Challenges </a></li> <li id="tree-network-opti"><a href="/network-monitoring/tech-topics/network-optimization.html" title="Network Optimization"> Network Optimization </a></li> <li id="tree-sl"><a href="/network-monitoring/tech-topics/switching-loops.html" title="Switching Loops"> Switching Loops </a></li> <li id="tree-roufla"><a href="/network-monitoring/tech-topics/route-flapping.html" title="Route Flapping"> Route Flapping </a></li> <li id="tree-vxlan"><a href="/network-monitoring/tech-topics/vxlan-vs-vlan.html" title="VXLAN"> VXLAN </a></li> <li id="tree-vlan"><a href="/network-monitoring/tech-topics/troubleshoot-vlans.html" title="Troubleshooting VLANs"> Troubleshooting VLANs</a></li> <li id="tree-sdwan"><a href="/network-monitoring/tech-topics/sd-wan.html" title="SD-WAN"> SD-WAN </a></li> <li id="tree-bnwm"><a href="/network-monitoring/best-network-monitor.html" title="Best Network Monitor"> Best Network Monitor </a></li> <li id="tree-bfnms"><a href="/network-monitoring/best-free-network-monitoring-software.html" title="Best Free Network Monitoring Software"> Best Free Network Monitoring Software </a></li> </ul> </li> <li id="fea-alter"><span>OpManager Alternatives</span> <ul> <li id="tree-alter"><a href="/network-monitoring/alternative-to-solarwinds-npm.html" title="Solarwinds Alternative">Solarwinds Alternative</a></li> <li id="tree-alter1"><a href="/network-monitoring/alternative-to-prtg.html" title="PRTG Alternative">PRTG Alternative</a></li> <li id="tree-alter2"><a href="/network-monitoring/alternative-to-zabbix.html" title="Zabbix Alternative">Zabbix Alternative</a></li> <li id="tree-alter3"><a href="/network-monitoring/alternative-to-whatsupgold.html" title="Whatsup Gold Alternative">Whatsup Gold Alternative</a></li> <li id="tree-alter4"><a href="/network-monitoring/alternative-to-nagios-xi.html" title="Nagios XI Alternative">Nagios XI Alternative</a></li> <li id="tree-alter5"><a href="/network-monitoring/alternative-to-spiceworks.html" title="Spiceworks Alternative">Spiceworks Alternative</a></li> </ul> </li> <li id="fea-access"><span>Network Access Control</span> <ul> <li id="tree-role-access"><a href="/network-monitoring/role-based-access-control.html" title="Customizable Role-based Access Control"> Customizable Role-based Access Control </a> </li> <li id="tree-role-saml"><a href="/network-monitoring/SAML-authentication.html" title="SAML Authentication"> SAML Authentication </a> </li> </ul> </ul> <div id="itom-related-products"></div> <div id="itom-lhs-img"></div> </div> <div class="rhs-cont"> <h1 class="hTag1">Hinduja Global Solutions Saves Almost $3 Million Annually From Reduced Downtime, Improved Network Operations Using OpManager</h1> <p class="tac"><a href="#case-study-form"><img src="/network-monitoring/images/hgs-company-cs.jpg" name="Building Company cs" title="Building Company cs" alt="Radio Inc. PS" /></a></p> <p>Hinduja Global Solutions (HGS) is an Indian business process management (BPM) organization headquartered in Bangalore and part of the Hinduja Group. HGS combines technology-powered automation, analytics, and digital services focusing on back office processing, contact centers, and human resources solutions to deliver transformation impact to clients. The team that manages the Networks Operations Center (NOC) at HGS shared their opinion about OpManager with us.</p> <div class="tac"> <p id="case-study-form"><strong>Fill the form to view and download the complete case study.</strong></p> </div> <div class="form-container"> <form action="https://forms.manageengine.com/form_new.do" method="post" name="resourcesForm" id="resourcesForm" target="_parent"> <input type="text" name="username" id="userName" placeholder="Name" /> <input type="text" name="emailid" id="emailID" placeholder="Business Email*" required="required" /> <input type="text" name="telephone" id="tel" placeholder="Phone" /> <input type="text" name="company" id="companyName" placeholder="Company" /> <select id="MECountryListing" name="country" required="required"></select> <div class="dwn-priv tac" id="formCTAgdpr">By clicking <strong>'SUBMIT'</strong>, you agree to processing of personal data according to the <a href="https://www.manageengine.com/privacy.html">Privacy 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