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The quality and accuracy of machine translation can vary significantly from one text to another. Read the page in original English <a onclick="goToLanguage('en')">here</a>.</div> <script type="text/javascript">/*<![CDATA[*/ // Determine if machine translation message should be shown function displayMachineTranslationMessage() { // Show if Italian, excluding certain pages if (thisSiteLanguage == 'it' && !document.querySelector('.columbia-page-home')) { document.querySelector('#machine-translation-message').style.display = null; } } displayMachineTranslationMessage();/*]]>*/</script> </div> <div class="mt-content-side"></div> <div id="mt-toc-container" data-title="Table of contents" data-collapsed="true"> <button class="mt-toggle mt-summary-toggle ui-button-icon mt-toggle-expand">Table of contents</button> <div class="mt-toc-content mt-collapsible-section mt-toc-hide"> <em>No headers</em> </div> </div> <div id="page-top"> <div id="topic"> <div id="pageText"> <div class="mt-help-search mt-lsf-search" id="mt-portfolio-search"><script type="application/json" id="mt-localizations-help-widget">/*<![CDATA[*/{"Help.Widget.button.text":"Search","Help.Widget.label.text":"Query","Help.Widget.placeholder.text":"Search Tipasa"}/*]]>*/</script><div class="mt-inputredirect" data-query-key="q" data-path="Resource_Sharing/Tipasa"></div></div> <div class="mt-page-summary"><div class="mt-page-overview">Tipasa provides new functionality that speeds fulfillment of interlibrary loan requests to save time for your staff and users.</div></div> <div class="mt-category-container mt-subpage-listings-container noindex"><ul class="mt-sortable-listings-container " id="mt-sortable" data-user-can-edit="false" data-page-id="435"><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="446"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Get_started" rel="internal"><span class="mt-icon-article-topic-guide"></span>Get started</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Get_started" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Get started with Tipasa.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Add a privacy notice" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Get_started/Add_a_privacy_notice" rel="internal"><span class="mt-icon-article-topic"></span>Add a privacy notice</a></li><li class="mt-show-more-listing"><a title="Create a Tipasa account" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Get_started/Create_an_account" rel="internal"><span class="mt-icon-article-topic"></span>Create a Tipasa account</a></li><li class="mt-show-more-listing"><a title="Discover Items" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Get_started/Discover_Items" rel="internal"><span class="mt-icon-article-topic"></span>Discover Items</a></li><li class="mt-show-more-listing"><a title="Prepare and plan" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Get_started/Prepare_and_plan" rel="internal"><span class="mt-icon-article-topic"></span>Prepare and plan</a></li><li class="mt-show-more-listing"><a title="Set or reset your password" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Get_started/Set_or_reset_your_password" rel="internal"><span class="mt-icon-article-topic"></span>Set or reset your password</a></li><li class="mt-show-more-listing"><a title="Sign in to Tipasa" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Get_started/Sign_in_to_Tipasa" rel="internal"><span class="mt-icon-article-topic"></span>Sign in to Tipasa</a></li><li class="mt-show-more-listing"><a title="Tipasa account roles" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Get_started/Tipasa_account_roles" rel="internal"><span class="mt-icon-article-topic"></span>Tipasa account roles</a></li><li class="mt-show-more-listing"><a title="WorldCat holdings audience levels" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Get_started/WorldCat_holdings_audience_levels" rel="internal"><span class="mt-icon-article-topic"></span>WorldCat holdings audience levels</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="1920"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Borrowing_Requests" rel="internal"><span class="mt-icon-article-topic-guide"></span>Borrowing Requests</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Borrowing_Requests" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Create, manage and process borrowing requests.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Borrowing Request fields" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Borrowing_Requests/010Borrowing_Request_fields" rel="internal"><span class="mt-icon-article-topic"></span>Borrowing Request fields</a></li><li class="mt-show-more-listing"><a title="Create and edit requests" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Borrowing_Requests/020Create_and_edit_requests" rel="internal"><span class="mt-icon-article-topic"></span>Create and edit requests</a></li><li class="mt-show-more-listing"><a title="Search for requests" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Borrowing_Requests/030Search_for_requests" rel="internal"><span class="mt-icon-article-topic"></span>Search for requests</a></li><li class="mt-show-more-listing"><a title="Process requests" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Borrowing_Requests/040Process_requests" rel="internal"><span class="mt-icon-article-topic"></span>Process requests</a></li><li class="mt-show-more-listing"><a title="Return items" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Borrowing_Requests/050Return_items" rel="internal"><span class="mt-icon-article-topic"></span>Return items</a></li><li class="mt-show-more-listing"><a title="Use automation to mail items to library users" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Borrowing_Requests/060Use_automation_to_mail_items_to_library_users" rel="internal"><span class="mt-icon-article-topic"></span>Use automation to mail items to library users</a></li><li class="mt-show-more-listing"><a title="Proven Senders" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Borrowing_Requests/070Proven_Senders" rel="internal"><span class="mt-icon-article-topic"></span>Proven Senders</a></li><li class="mt-show-more-listing"><a title="Send notifications to borrowers" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Borrowing_Requests/080Send_notifications_to_borrowers" rel="internal"><span class="mt-icon-article-topic"></span>Send notifications to borrowers</a></li><li class="mt-show-more-listing"><a title="Batch processing for borrowers" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Borrowing_Requests/090Batch_processing_for_borrowers" rel="internal"><span class="mt-icon-article-topic"></span>Batch processing for borrowers</a></li><li class="mt-show-more-listing"><a title="Create book club requests" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Borrowing_Requests/100Create_book_club_requests" rel="internal"><span class="mt-icon-article-topic"></span>Create book club requests</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="1940"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Lending_Requests" rel="internal"><span class="mt-icon-article-topic-guide"></span>Lending Requests</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Lending_Requests" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Create, manage and respond to lending requests.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Lending request detail" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Lending_Requests/010Lending_request_detail" rel="internal"><span class="mt-icon-article-topic"></span>Lending request detail</a></li><li class="mt-show-more-listing"><a title="Search for requests" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Lending_Requests/020Search_for_requests" rel="internal"><span class="mt-icon-article-topic"></span>Search for requests</a></li><li class="mt-show-more-listing"><a title="Edit requests" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Lending_Requests/030Edit_requests" rel="internal"><span class="mt-icon-article-topic"></span>Edit requests</a></li><li class="mt-show-more-listing"><a title="Advanced Lending" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Lending_Requests/040Advanced_Lending" rel="internal"><span class="mt-icon-article-topic"></span>Advanced Lending</a></li><li class="mt-show-more-listing"><a title="Respond to requests" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Lending_Requests/050Respond_to_requests" rel="internal"><span class="mt-icon-article-topic"></span>Respond to requests</a></li><li class="mt-show-more-listing"><a title="Complete requests" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Lending_Requests/060Complete_requests" rel="internal"><span class="mt-icon-article-topic"></span>Complete requests</a></li><li class="mt-show-more-listing"><a title="Lending Priorities" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Lending_Requests/070Lending_Priorities" rel="internal"><span class="mt-icon-article-topic"></span>Lending Priorities</a></li><li class="mt-show-more-listing"><a title="Lend to non-OCLC libraries" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Lending_Requests/080Lend_to_non-OCLC_libraries" rel="internal"><span class="mt-icon-article-topic"></span>Lend to non-OCLC libraries</a></li><li class="mt-show-more-listing"><a title="Send notifications to borrowing libraries" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Lending_Requests/090Send_notifications_to_borrowing_libraries" rel="internal"><span class="mt-icon-article-topic"></span>Send notifications to borrowing libraries</a></li><li class="mt-show-more-listing"><a title="Deflections" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Lending_Requests/100Deflections" rel="internal"><span class="mt-icon-article-topic"></span>Deflections</a></li><li class="mt-show-more-listing"><a title="Batch processing for lenders" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Lending_Requests/110Batch_processing_for_lenders" rel="internal"><span class="mt-icon-article-topic"></span>Batch processing for lenders</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="1946"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Service_Configuration" rel="internal"><span class="mt-icon-article-topic-guide"></span>OCLC Service Configuration - Tipasa</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Service_Configuration" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Administrative settings for Tipasa are maintained in OCLC Service Configuration. In Service Configuration, you can set your interlibrary loan options, print settings, borrower and lender constant data, custom holdings groups, automations, and purchase options. As a Tipasa user, you can also turn on or off additional Tipasa settings.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Interlibrary Loan Options" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Service_Configuration/010Interlibrary_Loan_Options" rel="internal"><span class="mt-icon-article-topic"></span>Interlibrary Loan Options</a></li><li class="mt-show-more-listing"><a title="Borrower Data" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Service_Configuration/020Borrower_Data" rel="internal"><span class="mt-icon-article-topic"></span>Borrower Data</a></li><li class="mt-show-more-listing"><a title="Lender Data" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Service_Configuration/030Lender_Data" rel="internal"><span class="mt-icon-article-topic"></span>Lender Data</a></li><li class="mt-show-more-listing"><a title="Custom Holdings Groups" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Service_Configuration/040Custom_Holdings_Groups" rel="internal"><span class="mt-icon-article-topic"></span>Custom Holdings Groups</a></li><li class="mt-show-more-listing"><a title="Custom Holdings Paths" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Service_Configuration/050Custom_Holdings_Paths" rel="internal"><span class="mt-icon-article-topic"></span>Custom Holdings Paths</a></li><li class="mt-show-more-listing"><a title="Automated Request Manager" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Service_Configuration/060Automated_Request_Manager" rel="internal"><span class="mt-icon-article-topic"></span>Automated Request Manager</a></li><li class="mt-show-more-listing"><a title="Article Exchange Retention Settings" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Service_Configuration/065Article_Exchange_Retention_Settings" rel="internal"><span class="mt-icon-article-topic"></span>Article Exchange Retention Settings</a></li><li class="mt-show-more-listing"><a title="Purchase Options" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Service_Configuration/070Purchase_Options" rel="internal"><span class="mt-icon-article-topic"></span>Purchase Options</a></li><li class="mt-show-more-listing"><a title="Request Forms" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Service_Configuration/080Patron_Request_workforms" rel="internal"><span class="mt-icon-article-topic"></span>Request Forms</a></li><li class="mt-show-more-listing"><a title="Print Settings" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Service_Configuration/090Print_Settings" rel="internal"><span class="mt-icon-article-topic"></span>Print Settings</a></li><li class="mt-show-more-listing"><a title="Circulation Integration" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Service_Configuration/095Circulation_Integration" rel="internal"><span class="mt-icon-article-topic"></span>Circulation Integration</a></li><li class="mt-show-more-listing"><a title="Advanced Workflows" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Service_Configuration/100Advanced_Workflows" rel="internal"><span class="mt-icon-article-topic"></span>Advanced Workflows</a></li><li class="mt-show-more-listing"><a title="Patron Settings" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Service_Configuration/110Patron_Settings" rel="internal"><span class="mt-icon-article-topic"></span>Patron Settings</a></li><li class="mt-show-more-listing"><a title="Address Book" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Service_Configuration/115Address_Book" rel="internal"><span class="mt-icon-article-topic"></span>Address Book</a></li><li class="mt-show-more-listing"><a title="Notifications" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Service_Configuration/120Notifications" rel="internal"><span class="mt-icon-article-topic"></span>Notifications</a></li><li class="mt-show-more-listing"><a title="External System Settings" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Service_Configuration/121External_System_Settings" rel="internal"><span class="mt-icon-article-topic"></span>External System Settings</a></li><li class="mt-show-more-listing"><a title="WMS Acquisitions Integration" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Service_Configuration/WMS_Acquisitions_Integration" rel="internal"><span class="mt-icon-article-topic"></span>WMS Acquisitions Integration</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="42932"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Policies_Directory_guide" rel="internal"><span class="mt-icon-article-topic-guide"></span>Policies Directory guide</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Policies_Directory_guide" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">The OCLC Policies Directory is the repository of lending and copying policies of libraries participating in WorldShare Interlibrary Loan and Tipasa.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Policies Directory overview" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Policies_Directory_guide/010Policies_Directory_overview" rel="internal"><span class="mt-icon-article-topic"></span>Policies Directory overview</a></li><li class="mt-show-more-listing"><a title="Sign in to the Policies Directory" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Policies_Directory_guide/020Sign_in_to_the_Policies_Directory" rel="internal"><span class="mt-icon-article-topic"></span>Sign in to the Policies Directory</a></li><li class="mt-show-more-listing"><a title="Manage profile" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Policies_Directory_guide/030Manage_profile" rel="internal"><span class="mt-icon-article-topic"></span>Manage profile</a></li><li class="mt-show-more-listing"><a title="Manage policies" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Policies_Directory_guide/040Manage_policies" rel="internal"><span class="mt-icon-article-topic"></span>Manage policies</a></li><li class="mt-show-more-listing"><a title="Collections, Schedule and Contacts" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Policies_Directory_guide/050Collections%2C_Schedule_and_Contacts" rel="internal"><span class="mt-icon-article-topic"></span>Collections, Schedule and Contacts</a></li><li class="mt-show-more-listing"><a title="Change Supplier Status" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Policies_Directory_guide/060Change_Supplier_Status" rel="internal"><span class="mt-icon-article-topic"></span>Change Supplier Status</a></li><li class="mt-show-more-listing"><a title="Search Policies Directory" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Policies_Directory_guide/070Search_Policies_Directory" rel="internal"><span class="mt-icon-article-topic"></span>Search Policies Directory</a></li><li class="mt-show-more-listing"><a title="OCLC profiled groups" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Policies_Directory_guide/080OCLC_profiled_groups" rel="internal"><span class="mt-icon-article-topic"></span>OCLC profiled groups</a></li><li class="mt-show-more-listing"><a title="Libraries Very Interested in Sharing (LVIS)" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Policies_Directory_guide/090Libraries_Very_Interested_in_Sharing_(LVIS)" rel="internal"><span class="mt-icon-article-topic"></span>Libraries Very Interested in Sharing (LVIS)</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="37412"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Smart_fulfillment" rel="internal"><span class="mt-icon-article-topic-guide"></span>Smart fulfillment</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Smart_fulfillment" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find information about Smart fulfillment features, which increase the speed of delivery of materials based on policy data, lending history, licensing agreements, format preferences, and more.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Real-time availability for ILL" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Smart_fulfillment/010Real-time_availability_for_ILL" rel="internal"><span class="mt-icon-article-topic"></span>Real-time availability for ILL</a></li><li class="mt-show-more-listing"><a title="Automated Request Manager" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Smart_fulfillment/020Automated_Request_Manager" rel="internal"><span class="mt-icon-article-topic"></span>Automated Request Manager</a></li><li class="mt-show-more-listing"><a title="Automated Request Manager for Lending" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Smart_fulfillment/030Automated_Request_Manager_for_Lending" rel="internal"><span class="mt-icon-article-topic"></span>Automated Request Manager for Lending</a></li><li class="mt-show-more-listing"><a title="Smart lender strings through the Automated Request Manager" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Smart_fulfillment/040Smart_lender_strings_through_the_Automated_Request_Manager" rel="internal"><span class="mt-icon-article-topic"></span>Smart lender strings through the Automated Request Manager</a></li><li class="mt-show-more-listing"><a title="Express program" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Smart_fulfillment/050Express_program" rel="internal"><span class="mt-icon-article-topic"></span>Express program</a></li><li class="mt-show-more-listing"><a title="Improve turnaround time" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Smart_fulfillment/060Improve_turnaround_time" rel="internal"><span class="mt-icon-article-topic"></span>Improve turnaround time</a></li><li class="mt-show-more-listing"><a title="Turnaround Time dashboards" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Smart_fulfillment/070Turnaround_Time_dashboards" rel="internal"><span class="mt-icon-article-topic"></span>Turnaround Time dashboards</a></li><li class="mt-show-more-listing"><a title="Other OCLC services that interact with smart fulfillment" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Smart_fulfillment/080Other_OCLC_services_that_interact_with_smart_fulfillment" rel="internal"><span class="mt-icon-article-topic"></span>Other OCLC services that interact with smart fulfillment</a></li><li class="mt-show-more-listing"><a title="Knowledge base coverage check" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Smart_fulfillment/Knowledge_base_coverage_check" rel="internal"><span class="mt-icon-article-topic"></span>Knowledge base coverage check</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="1917"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Article_Exchange" rel="internal"><span class="mt-icon-article-topic-guide"></span>Article Exchange</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Article_Exchange" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Article Exchange provides a single secure location where lending libraries can place requested articles for interlibrary loan. It allows users to upload files for pickup anywhere in the world. Only authorized users will be able to download the file.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Add Article Exchange as preferred delivery method" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Article_Exchange/Add_Article_Exchange_as_preferred_delivery_method" rel="internal"><span class="mt-icon-article-topic"></span>Add Article Exchange as preferred delivery method</a></li><li class="mt-show-more-listing"><a title="Article Exchange workflow" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Article_Exchange/Article_Exchange_workflow" rel="internal"><span class="mt-icon-article-topic"></span>Article Exchange workflow</a></li><li class="mt-show-more-listing"><a title="Technical requirements" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Article_Exchange/Technical_requirements" rel="internal"><span class="mt-icon-article-topic"></span>Technical requirements</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="15617"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Copyright" rel="internal"><span class="mt-icon-article-topic-category"></span>Copyright</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Copyright" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find information about managing copyright.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="US Copyright management" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Copyright/US_Copyright_management" rel="internal"><span class="mt-icon-article-topic-guide"></span>US Copyright management</a></li><li class="mt-show-more-listing"><a title="Copyright for non-US libraries" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Copyright/Copyright_for_non-US_libraries" rel="internal"><span class="mt-icon-article-topic-guide"></span>Copyright for non-US libraries</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="1932"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Document_Delivery" rel="internal"><span class="mt-icon-article-topic-guide"></span>Document Delivery</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Document_Delivery" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">The Document Delivery features allow your library to fulfill requests from patrons with items from your own collection.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Document Delivery overview" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Document_Delivery/010Document_Delivery_overview" rel="internal"><span class="mt-icon-article-topic"></span>Document Delivery overview</a></li><li class="mt-show-more-listing"><a title="Advanced Lending and Document Delivery" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Document_Delivery/Advanced_Lending_and_Document_Delivery" rel="internal"><span class="mt-icon-article-topic"></span>Advanced Lending and Document Delivery</a></li><li class="mt-show-more-listing"><a title="Create and process Document Delivery requests" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Document_Delivery/Create_and_process_Document_Delivery_requests" rel="internal"><span class="mt-icon-article-topic"></span>Create and process Document Delivery requests</a></li><li class="mt-show-more-listing"><a title="Document Delivery request fields" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Document_Delivery/Document_Delivery_request_fields" rel="internal"><span class="mt-icon-article-topic"></span>Document Delivery request fields</a></li><li class="mt-show-more-listing"><a title="Send document delivery notifications to patrons" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Document_Delivery/Send_document_delivery_notifications_to_patrons" rel="internal"><span class="mt-icon-article-topic"></span>Send document delivery notifications to patrons</a></li><li class="mt-show-more-listing"><a title="Set up Document Delivery" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Document_Delivery/Set_up_Document_Delivery" rel="internal"><span class="mt-icon-article-topic"></span>Set up Document Delivery</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="3215"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Interlibrary_Loan_Fee_Management" rel="internal"><span class="mt-icon-article-topic-guide"></span>Interlibrary Loan Fee Management</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Interlibrary_Loan_Fee_Management" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">The Interlibrary Loan Fee Management (IFM) feature lets libraries reconcile resource-sharing charges and payments through their monthly OCLC invoice. IFM helps libraries save money on fee-based transactions and simplify the transaction process.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Configure IFM" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Interlibrary_Loan_Fee_Management/Configure_IFM" rel="internal"><span class="mt-icon-article-topic"></span>Configure IFM</a></li><li class="mt-show-more-listing"><a title="Manage IFM" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Interlibrary_Loan_Fee_Management/Manage_IFM" rel="internal"><span class="mt-icon-article-topic"></span>Manage IFM</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="30335"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/My_Account" rel="internal"><span class="mt-icon-article-topic-category"></span>My Account</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/My_Account" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">My Account is the interface for users at libraries with Tipasa, WorldShare Circulation, or WorldCat Discovery. Features available to the user vary depending on the service(s) to which your library subscribes.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="My Account for Tipasa" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/My_Account/My_Account_for_Tipasa" rel="internal"><span class="mt-icon-article-topic-guide"></span>My Account for Tipasa</a></li><li class="mt-show-more-listing"><a title="My Account for Tipasa and WorldShare Circulation" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/My_Account/My_Account_for_Tipasa_and_WorldShare_Circulation" rel="internal"><span class="mt-icon-article-topic-guide"></span>My Account for Tipasa and WorldShare Circulation</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="42597"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Off-System_Requesting" rel="internal"><span class="mt-icon-article-topic-guide"></span>Off-System Requesting</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Off-System_Requesting" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Learn how to track all requests using off-system request workflows in Tipasa.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Overview" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Off-System_Requesting/010Overview" rel="internal"><span class="mt-icon-article-topic"></span>Overview</a></li><li class="mt-show-more-listing"><a title="Off-system lending by request form" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Off-System_Requesting/Lender's_Off-system_request_form" rel="internal"><span class="mt-icon-article-topic"></span>Off-system lending by request form</a></li><li class="mt-show-more-listing"><a title="Off-system borrowing" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Off-System_Requesting/Off-system_borrowing" rel="internal"><span class="mt-icon-article-topic"></span>Off-system borrowing</a></li><li class="mt-show-more-listing"><a title="Off-system lending" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Off-System_Requesting/Off-system_lending" rel="internal"><span class="mt-icon-article-topic"></span>Off-system lending</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="1974"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Patron_management" rel="internal"><span class="mt-icon-article-topic-guide"></span>Patron management</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Patron_management" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">With Tipasa, you can access your library's patron accounts for viewing, editing, and approving.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Patron approval" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Patron_management/010Patron_approval" rel="internal"><span class="mt-icon-article-topic"></span>Patron approval</a></li><li class="mt-show-more-listing"><a title="Create patron accounts" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Patron_management/Create_patron_accounts" rel="internal"><span class="mt-icon-article-topic"></span>Create patron accounts</a></li><li class="mt-show-more-listing"><a title="Manage patron accounts" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Patron_management/Manage_patron_accounts" rel="internal"><span class="mt-icon-article-topic"></span>Manage patron accounts</a></li><li class="mt-show-more-listing"><a title="Search for patrons" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Patron_management/Search_for_patrons" rel="internal"><span class="mt-icon-article-topic"></span>Search for patrons</a></li><li class="mt-show-more-listing"><a title="Tipasa patron data files" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Patron_management/Tipasa_patron_data_files" rel="internal"><span class="mt-icon-article-topic"></span>Tipasa patron data files</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="3223"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Print" rel="internal"><span class="mt-icon-article-topic-guide"></span>Print</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Print" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">With Tipasa, you can print individual requests, all requests in a queue, add requests to the print queue to print out later, and queue book straps and shipping and return labels to be printed.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Print requests and manage queue" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Print/010Print_requests" rel="internal"><span class="mt-icon-article-topic"></span>Print requests and manage queue</a></li><li class="mt-show-more-listing"><a title="Print for Borrowers" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Print/Print_for_Borrowers" rel="internal"><span class="mt-icon-article-topic"></span>Print for Borrowers</a></li><li class="mt-show-more-listing"><a title="Print for Document Delivery Requests" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Print/Print_for_Document_Delivery_Requests" rel="internal"><span class="mt-icon-article-topic"></span>Print for Document Delivery Requests</a></li><li class="mt-show-more-listing"><a title="Print for Lenders" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Print/Print_for_Lenders" rel="internal"><span class="mt-icon-article-topic"></span>Print for Lenders</a></li><li class="mt-show-more-listing"><a title="Print for Purchasing Requests" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Print/Print_for_Purchasing_Requests" rel="internal"><span class="mt-icon-article-topic"></span>Print for Purchasing Requests</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="11289"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Purchasing_Requests" rel="internal"><span class="mt-icon-article-topic-guide"></span>Purchasing Requests</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Purchasing_Requests" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">The Purchase option allows you to track items you may wish to purchase, instead of borrowing via interlibrary loan.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Purchasing Requests" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Purchasing_Requests/Purchasing_Requests" rel="internal"><span class="mt-icon-article-topic"></span>Purchasing Requests</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="50794"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/WMS_integrations" rel="internal"><span class="mt-icon-article-topic-category"></span>WMS integrations</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/WMS_integrations" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find information about integrating Tipasa with other WorldShare Management Services applications.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="WorldShare Acquisitions integration" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/WMS_integrations/WorldShare_Acquisitions_integration" rel="internal"><span class="mt-icon-article-topic-guide"></span>WorldShare Acquisitions integration</a></li><li class="mt-show-more-listing"><a title="WorldShare Circulation Integration" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/WMS_integrations/WorldShare_Circulation_Integration" rel="internal"><span class="mt-icon-article-topic-guide"></span>WorldShare Circulation Integration</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="50791"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Third-party_integrations" rel="internal"><span class="mt-icon-article-topic-category"></span>Third-party integrations</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Third-party_integrations" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find information about integrating third-party applications with Tipasa.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="RapidILL" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Third-party_integrations/RapidILL" rel="internal"><span class="mt-icon-article-topic-guide"></span>RapidILL</a></li><li class="mt-show-more-listing"><a title="Third-party Circulation integration" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Third-party_integrations/Third-party_Circulation_integration" rel="internal"><span class="mt-icon-article-topic-guide"></span>Third-party Circulation integration</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="1961"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Tags" rel="internal"><span class="mt-icon-article-topic-guide"></span>Tags</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Tags" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Tags are custom labels that can be applied to active and closed requests. Your library can use tags as a way to group and keep track of requests. Tags are only visible to your library. The system maintains all tags created and saved to a request, and you can search for active and closed requests using tags. You can create up to 200 unique tags.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Manage Tags" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Tags/Manage_Tags" rel="internal"><span class="mt-icon-article-topic"></span>Manage Tags</a></li><li class="mt-show-more-listing"><a title="View Tags" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Tags/View_Tags" rel="internal"><span class="mt-icon-article-topic"></span>View Tags</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="3203"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Document_suppliers" rel="internal"><span class="mt-icon-article-topic-guide"></span>Document suppliers</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Document_suppliers" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">The documentation in this section explains how to receive articles from document suppliers such as Get It Now and MyBib.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Article Galaxy from Reprints Desk" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Document_suppliers/Article_Galaxy_from_Reprints_Desk" rel="internal"><span class="mt-icon-article-topic"></span>Article Galaxy from Reprints Desk</a></li><li class="mt-show-more-listing"><a title="British Library" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Document_suppliers/British_Library" rel="internal"><span class="mt-icon-article-topic"></span>British Library</a></li><li class="mt-show-more-listing"><a title="Get It Now (mediated service)" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Document_suppliers/Get_It_Now" rel="internal"><span class="mt-icon-article-topic"></span>Get It Now (mediated service)</a></li><li class="mt-show-more-listing"><a title="Use MyBib eL to deliver documents" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Document_suppliers/Use_MyBib_eL_to_deliver_documents" rel="internal"><span class="mt-icon-article-topic"></span>Use MyBib eL to deliver documents</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="22477"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reports" rel="internal"><span class="mt-icon-article-topic-guide"></span>Reports</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reports" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Reports are available to Tipasa users through OCLC Usage Statistics, WorldShare Reports, and Report Designer.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Assess automations" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reports/Assess_automations" rel="internal"><span class="mt-icon-article-topic"></span>Assess automations</a></li><li class="mt-show-more-listing"><a title="OCLC Usage Statistics" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reports/OCLC_Usage_Statistics" rel="internal"><span class="mt-icon-article-topic"></span>OCLC Usage Statistics</a></li><li class="mt-show-more-listing"><a title="Use the Reasons for No Reports to optimize borrowing and lending" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reports/Use_the_Reasons_for_No_Reports_to_optimize_borrowing_and_lending" rel="internal"><span class="mt-icon-article-topic"></span>Use the Reasons for No Reports to optimize borrowing and lending</a></li><li class="mt-show-more-listing"><a title="WorldShare Reports for Tipasa" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reports/WorldShare_Reports_for_Tipasa" rel="internal"><span class="mt-icon-article-topic"></span>WorldShare Reports for Tipasa</a></li><li class="mt-show-more-listing"><a title="WorldShare Report Designer for Tipasa" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reports/WorldShare_Report_Designer_for_Tipasa" rel="internal"><span class="mt-icon-article-topic"></span>WorldShare Report Designer for Tipasa</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="1944"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reference" rel="internal"><span class="mt-icon-article-topic-guide"></span>Reference</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reference" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Additional resources for Tipasa users.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Categories and queues" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reference/Categories_and_queues" rel="internal"><span class="mt-icon-article-topic"></span>Categories and queues</a></li><li class="mt-show-more-listing"><a title="Configure OpenURL" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reference/Configure_OpenURL" rel="internal"><span class="mt-icon-article-topic"></span>Configure OpenURL</a></li><li class="mt-show-more-listing"><a title="Days To Respond" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reference/Days_To_Respond" rel="internal"><span class="mt-icon-article-topic"></span>Days To Respond</a></li><li class="mt-show-more-listing"><a title="Export" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reference/Export" rel="internal"><span class="mt-icon-article-topic"></span>Export</a></li><li class="mt-show-more-listing"><a title="Formats" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reference/Formats" rel="internal"><span class="mt-icon-article-topic"></span>Formats</a></li><li class="mt-show-more-listing"><a title="IFLA Vouchers" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reference/IFLA_Vouchers" rel="internal"><span class="mt-icon-article-topic"></span>IFLA Vouchers</a></li><li class="mt-show-more-listing"><a title="ILL request transfer service" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reference/ILL_request_transfer_service" rel="internal"><span class="mt-icon-article-topic"></span>ILL request transfer service</a></li><li class="mt-show-more-listing"><a title="ILL sources" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reference/ILL_sources" rel="internal"><span class="mt-icon-article-topic"></span>ILL sources</a></li><li class="mt-show-more-listing"><a title="ILL statuses" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reference/ILL_statuses" rel="internal"><span class="mt-icon-article-topic"></span>ILL statuses</a></li><li class="mt-show-more-listing"><a title="Notes" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reference/Notes" rel="internal"><span class="mt-icon-article-topic"></span>Notes</a></li><li class="mt-show-more-listing"><a title="Request Aging" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reference/Request_Aging" rel="internal"><span class="mt-icon-article-topic"></span>Request Aging</a></li><li class="mt-show-more-listing"><a title="Resource sharing features" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reference/Resource_sharing_features" rel="internal"><span class="mt-icon-article-topic"></span>Resource sharing features</a></li><li class="mt-show-more-listing"><a title="Search my library's online catalog" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Reference/Search_my_librarys_online_catalog" rel="internal"><span class="mt-icon-article-topic"></span>Search my library's online catalog</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="6017"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Release_notes_and_known_issues" rel="internal"><span class="mt-icon-article-topic-category"></span>Tipasa release notes and known issues</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Release_notes_and_known_issues" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find Tipasa release notes and known issues. Release notes are documents that contain information about new product features and enhancements as installed in scheduled releases.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="My Account release notes and known issues" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Release_notes_and_known_issues/My_Account_release_notes_and_known_issues" rel="internal"><span class="mt-icon-article-topic-category"></span>My Account release notes and known issues</a></li><li class="mt-show-more-listing"><a title="2024 Tipasa release notes" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Release_notes_and_known_issues/2024_release_notes" rel="internal"><span class="mt-icon-article-topic-guide"></span>2024 Tipasa release notes</a></li><li class="mt-show-more-listing"><a title="2023 Tipasa release notes" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Release_notes_and_known_issues/2023_Tipasa_release_notes" rel="internal"><span class="mt-icon-article-topic-guide"></span>2023 Tipasa release notes</a></li><li class="mt-show-more-listing"><a title="2022 Tipasa release notes" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Release_notes_and_known_issues/2022_release_notes" rel="internal"><span class="mt-icon-article-topic-guide"></span>2022 Tipasa release notes</a></li><li class="mt-show-more-listing"><a title="2021 Tipasa release notes" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Release_notes_and_known_issues/2021_release_notes" rel="internal"><span class="mt-icon-article-topic-guide"></span>2021 Tipasa release notes</a></li><li class="mt-show-more-listing"><a title="Known issues" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Release_notes_and_known_issues/Known_issues" rel="internal"><span class="mt-icon-article-topic-guide"></span>Known issues</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="3395"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Tipasa_training" rel="internal"><span class="mt-icon-article-topic-guide"></span>Tipasa training</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Tipasa_training" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find training on Tipasa here.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="9098"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting" rel="internal"><span class="mt-icon-article-topic-guide"></span>Troubleshooting</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find frequently asked questions (FAQ) and troubleshooting steps (Troubleshooting).</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Are autodeflections included in the Lender Activity Overview Report?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Are_autodeflections_included_in_the_Lender_Activity_Overview_Report" rel="internal"><span class="mt-icon-article-howto"></span>Are autodeflections included in the Lender Activity Overview Report?</a></li><li class="mt-show-more-listing"><a title="Are inline links possible within Tipasa notifications?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Are_inline_links_possible_within_Tipasa_notifications" rel="internal"><span class="mt-icon-article-howto"></span>Are inline links possible within Tipasa notifications?</a></li><li class="mt-show-more-listing"><a title="Are weekends included in ILL days to respond, request aging, or due dates?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Are_weekends_included_in_days_to_respond_or_the_aging_of_a_request" rel="internal"><span class="mt-icon-article-howto"></span>Are weekends included in ILL days to respond, request aging, or due dates?</a></li><li class="mt-show-more-listing"><a title="Call numbers are not populating on incoming lending requests, even though we have enabled this integration" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Call_numbers_are_not_populating_on_incoming_lending_requests_even_though_we_have_enabled_this_integration" rel="internal"><span class="mt-icon-article-reference"></span>Call numbers are not populating on incoming lending requests, even though we have enabled this integration</a></li><li class="mt-show-more-listing"><a title="Can I request part of a book through Article Galaxy from Reprints Desk?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Can_I_request_a_part_of_a_book_through_Article_Galaxy_from_Reprints_Desk" rel="internal"><span class="mt-icon-article-howto"></span>Can I request part of a book through Article Galaxy from Reprints Desk?</a></li><li class="mt-show-more-listing"><a title="Can a WorldShare library send and receive documents to and from ILLiad libraries?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Can_I_send_and_receive_documents_to_and_from_ILLiad_libraries" rel="internal"><span class="mt-icon-article-howto"></span>Can a WorldShare library send and receive documents to and from ILLiad libraries?</a></li><li class="mt-show-more-listing"><a title="Can the search box and search links be disabled in MyAccount?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Can_we_disable_the_Discovery_features_in_the_MyAccount_portal" rel="internal"><span class="mt-icon-article-howto"></span>Can the search box and search links be disabled in MyAccount?</a></li><li class="mt-show-more-listing"><a title="Can we disable the patron's alternative email field in My Account?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Can_we_disable_the_patron's_alteranitive_email_field_in_the_MyAccount_Portal" rel="internal"><span class="mt-icon-article-howto"></span>Can we disable the patron's alternative email field in My Account?</a></li><li class="mt-show-more-listing"><a title="Does a patron need an ILL account in order to submit an ILL request?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Does_a_patron_need_an_ILL_account_in_order_to_submit_an_ILL_request" rel="internal"><span class="mt-icon-article-howto"></span>Does a patron need an ILL account in order to submit an ILL request?</a></li><li class="mt-show-more-listing"><a title="Do you have a list of recommended models of Barcode Readers and printers for Tipasa and WMS?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Do_you_have_a_list_of_recommended_models_of__Barcode_Readers_and_printers_for_Tipasa_and_WMS" rel="internal"><span class="mt-icon-article-howto"></span>Do you have a list of recommended models of Barcode Readers and printers for Tipasa and WMS?</a></li><li class="mt-show-more-listing"><a title="Error filling request NCIP CheckoutItem call failed error in ReShare" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Error_filling_request_NCIP_CheckoutItem_call_failed_error_in_ReShare" rel="internal"><span class="mt-icon-article-reference"></span>Error filling request NCIP CheckoutItem call failed error in ReShare</a></li><li class="mt-show-more-listing"><a title="Error Message "Get it Now Request is using an invalid IFM payment token"" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Error_Message_%22Get_it_Now_Request_is_using_an_invalid_IFM_payment_token%22" rel="internal"><span class="mt-icon-article-reference"></span>Error Message "Get it Now Request is using an invalid IFM payment token"</a></li><li class="mt-show-more-listing"><a title="Why are we getting an error and a string of text when processing a request in Tipasa or WorldShare ILL?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Error__Some_information_is_incorrect__Please_review" rel="internal"><span class="mt-icon-article-reference"></span>Why are we getting an error and a string of text when processing a request in Tipasa or WorldShare ILL?</a></li><li class="mt-show-more-listing"><a title="Featured Tipasa Troubleshooting articles" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Featured_Tipasa_Troubleshooting_articles" rel="internal"><span class="mt-icon-article-topic"></span>Featured Tipasa Troubleshooting articles</a></li><li class="mt-show-more-listing"><a title="How are the status and department fields used in Tipasa patron information?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/How_are_the_status_and_department_fields_used_in_Tipasa_patron_information" rel="internal"><span class="mt-icon-article-howto"></span>How are the status and department fields used in Tipasa patron information?</a></li><li class="mt-show-more-listing"><a title="Why am I receiving a "Failed to send email. A system error has occurred" error when sending Article Exchange emails?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/How_can_I_get_past_the_Failed_to_send_email_A_system_error_has_occurred_error%3F_when_sending_Article_Exchange_emails" rel="internal"><span class="mt-icon-article-reference"></span>Why am I receiving a "Failed to send email. A system error has occurred" error when sending Article Exchange emails?</a></li><li class="mt-show-more-listing"><a title="How can we pull a patron report in Tipasa?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/How_can_we_pull_a_patron_load_report_in_Tipasa" rel="internal"><span class="mt-icon-article-howto"></span>How can we pull a patron report in Tipasa?</a></li><li class="mt-show-more-listing"><a title="How can we view all lending requests, including deflections?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/How_can_we_view_all_lending_requests_including_deflections" rel="internal"><span class="mt-icon-article-howto"></span>How can we view all lending requests, including deflections?</a></li><li class="mt-show-more-listing"><a title="How does IFM handle various currencies in different requests?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/How_does_IFM_handle_various_currencies_in_different_requests" rel="internal"><span class="mt-icon-article-howto"></span>How does IFM handle various currencies in different requests?</a></li><li class="mt-show-more-listing"><a title="How does Tipasa and WorldShare ILL handle duplicate requests?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/How_does_Tipasa_handle_duplicate_requests" rel="internal"><span class="mt-icon-article-howto"></span>How does Tipasa and WorldShare ILL handle duplicate requests?</a></li><li class="mt-show-more-listing"><a title="How do I create a link directly to the patron request workform?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/How_do_I_create_a_link_directly_to_the_patron_request_workform" rel="internal"><span class="mt-icon-article-howto"></span>How do I create a link directly to the patron request workform?</a></li><li class="mt-show-more-listing"><a title="How do I grant someone access to approve patrons?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/How_do_I_grant_someone_access_to_approve_patrons" rel="internal"><span class="mt-icon-article-howto"></span>How do I grant someone access to approve patrons?</a></li><li class="mt-show-more-listing"><a title="How do I make a renewal request in Tipasa?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/How_do_I_make_a_renewal_request_in_Tipasa" rel="internal"><span class="mt-icon-article-howto"></span>How do I make a renewal request in Tipasa?</a></li><li class="mt-show-more-listing"><a title="How do I release stuck or hung requests?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/How_do_I_release_stuck_or_hung_requests" rel="internal"><span class="mt-icon-article-reference"></span>How do I release stuck or hung requests?</a></li><li class="mt-show-more-listing"><a title="How do I submit a copyright payment report using Tipasa?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/How_do_I_submit_a_copyright_payment_report_using_Tipasa" rel="internal"><span class="mt-icon-article-howto"></span>How do I submit a copyright payment report using Tipasa?</a></li><li class="mt-show-more-listing"><a title="How do I transfer a patron's ILL requests to the patron's new library card number?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/How_do_I_transfer_a_patrons_ILL_requests_to_their_new_library_card_number" rel="internal"><span class="mt-icon-article-howto"></span>How do I transfer a patron's ILL requests to the patron's new library card number?</a></li><li class="mt-show-more-listing"><a title="How do we setup OPAC availability in Tipasa?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/How_do_we_setup_OPAC_availability_in_Tipasa" rel="internal"><span class="mt-icon-article-howto"></span>How do we setup OPAC availability in Tipasa?</a></li><li class="mt-show-more-listing"><a title="How is billing handled for the Article Galaxy/Tipasa integration?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/How_is_billing_handled_for_the_Article_Galaxy_Tipasa_integration" rel="internal"><span class="mt-icon-article-howto"></span>How is billing handled for the Article Galaxy/Tipasa integration?</a></li><li class="mt-show-more-listing"><a title="How long does it take for delivery confirmation to show in the Notification Log of a request?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/How_long_does_it_take_for_delivery_confirmation_to_show_in_the_Notification_Log_of_a_request" rel="internal"><span class="mt-icon-article-howto"></span>How long does it take for delivery confirmation to show in the Notification Log of a request?</a></li><li class="mt-show-more-listing"><a title="How to get a report of ILL requests in Tipasa that includes patron information" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/How_to_get_an_interlibrary_loan_report_with_patron_information" rel="internal"><span class="mt-icon-article-howto"></span>How to get a report of ILL requests in Tipasa that includes patron information</a></li><li class="mt-show-more-listing"><a title="If we switch to provision on demand, how will that affect current users in our ILL system?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/If_we_switch_to_provision_on_demand%2C_how_will_that_affect_current_users_in_our_ILL_system" rel="internal"><span class="mt-icon-article-howto"></span>If we switch to provision on demand, how will that affect current users in our ILL system?</a></li><li class="mt-show-more-listing"><a title="I’m trying to purchase this article through Get it Now, but I received an error message "An error occurred processing the request"" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Im_trying_to_purchase_this_article_through_Get_it_Now_but_I_received_an_error_message_An_error_occurred_processing_the_request" rel="internal"><span class="mt-icon-article-reference"></span>I’m trying to purchase this article through Get it Now, but I received an error message "An error occurred processing the request"</a></li><li class="mt-show-more-listing"><a title="Is it possible to apply more than one Custom Holdings Path to a request?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Is_it_possible_to_apply_more_than_one_Custom_Holdings_Path_to_a_request" rel="internal"><span class="mt-icon-article-howto"></span>Is it possible to apply more than one Custom Holdings Path to a request?</a></li><li class="mt-show-more-listing"><a title="Is there anyway to prioritize the “standard action” Knowledge base holdings check before RAPIDILL?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Is_there_anyway_to_prioritize_the_%E2%80%9Cstandard_action%E2%80%9D_Knowledge_base_holdings_check_before_RAPIDILL%3F" rel="internal"><span class="mt-icon-article-howto"></span>Is there anyway to prioritize the “standard action” Knowledge base holdings check before RAPIDILL?</a></li><li class="mt-show-more-listing"><a title="Is there any way to have user status information auto populate based on the patron's information?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Is_there_any_way_to_have_the_user_information_for_the_department_and_status_to_auto_populate_based_on_the_patron's_information" rel="internal"><span class="mt-icon-article-reference"></span>Is there any way to have user status information auto populate based on the patron's information?</a></li><li class="mt-show-more-listing"><a title="Is there a way to delete or cancel requests that sit in the Not Received or AE Alert queue?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Is_there_a_way_to_delete_or_cancel_requests_that_sit_in_the_Not_Received_or_AE_Alert_queue" rel="internal"><span class="mt-icon-article-reference"></span>Is there a way to delete or cancel requests that sit in the Not Received or AE Alert queue?</a></li><li class="mt-show-more-listing"><a title="Is there a way to enter temporary barcode after item is marked "received?"" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Is_there_a_way_to_enter_temporary_barcode_after_item_is_marked_%22received%3F%22" rel="internal"><span class="mt-icon-article-howto"></span>Is there a way to enter temporary barcode after item is marked "received?"</a></li><li class="mt-show-more-listing"><a title="Is Tipasa TX-Ramp certified?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Is_Tipasa_TX-Ramp_certified%3F" rel="internal"><span class="mt-icon-article-reference"></span>Is Tipasa TX-Ramp certified?</a></li><li class="mt-show-more-listing"><a title="I am seeing the error message: "Shipped date is out of bounds"" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/I_am_seeing_the_error_messageShipped_date_is_out_of_bounds" rel="internal"><span class="mt-icon-article-reference"></span>I am seeing the error message: "Shipped date is out of bounds"</a></li><li class="mt-show-more-listing"><a title="I am unable to upload a file to Article Exchange. Is there a file size limit?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/I_am_unable_to_upload_a_file_to_Article_Exchange__Is_there_a_file_size_limit" rel="internal"><span class="mt-icon-article-howto"></span>I am unable to upload a file to Article Exchange. Is there a file size limit?</a></li><li class="mt-show-more-listing"><a title="I cannot remove the Need Before Date from Borrower Constant Data." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/I_cannot_remove_the_Need_Before_Date_from_Borrower_Constant_Data" rel="internal"><span class="mt-icon-article-reference"></span>I cannot remove the Need Before Date from Borrower Constant Data.</a></li><li class="mt-show-more-listing"><a title="I can't see the Create Request button in the User Portal." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/I_cant_see_the_Create_Request_button_in_the_User_Portal" rel="internal"><span class="mt-icon-article-reference"></span>I can't see the Create Request button in the User Portal.</a></li><li class="mt-show-more-listing"><a title="There are requests in the New for Review queue but I am unable to display them." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/I_can_see_that_there_are_requests_in_the_New_for_Review_queue_but_I_am_unable_to_display_them" rel="internal"><span class="mt-icon-article-reference"></span>There are requests in the New for Review queue but I am unable to display them.</a></li><li class="mt-show-more-listing"><a title="I do not want to lend to a specific group of libraries, how do I configure my deflection policy?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/I_do_not_want_to_lend_to_a_specific_group_of_libraries_how_do_I_configure_my_deflection_policy" rel="internal"><span class="mt-icon-article-reference"></span>I do not want to lend to a specific group of libraries, how do I configure my deflection policy?</a></li><li class="mt-show-more-listing"><a title="I receive a system error page when clicking my Tipasa OpenURL in my OPAC, but the form opens correctly when I refresh" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/I_receive_a_system_error_page_when_clicking_my_Tipasa_OpenURL_in_my_OPAC_but_the_form_opens_correctly_when_I_refresh" rel="internal"><span class="mt-icon-article-reference"></span>I receive a system error page when clicking my Tipasa OpenURL in my OPAC, but the form opens correctly when I refresh</a></li><li class="mt-show-more-listing"><a title="I want to make sure that users will receive notifications. How can I safelist the notification servers?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/I_want_to_make_sure_that_users_will_receive_notifications__How_can_I_whitelist_the_notification_servers" rel="internal"><span class="mt-icon-article-topic"></span>I want to make sure that users will receive notifications. How can I safelist the notification servers?</a></li><li class="mt-show-more-listing"><a title="Patron ID field not in the request form" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Patron_ID_field_not_in_the_request_form" rel="internal"><span class="mt-icon-article-reference"></span>Patron ID field not in the request form</a></li><li class="mt-show-more-listing"><a title="Sometimes we do not see the option to pick a date when asking for a renewal." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Sometimes_we_do_not_see_the_option_to_pick_a_date_when_asking_for_a_renewal." rel="internal"><span class="mt-icon-article-howto"></span>Sometimes we do not see the option to pick a date when asking for a renewal.</a></li><li class="mt-show-more-listing"><a title="The default pickup location is not displayed correctly in the patron request workform" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/The_default_pickup_location_is_not_displayed_correctly_in_the_patron_request_workform" rel="internal"><span class="mt-icon-article-reference"></span>The default pickup location is not displayed correctly in the patron request workform</a></li><li class="mt-show-more-listing"><a title="The return to and return via information is missing from our ILL print outs" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/The_return_to_and_return_via_information_is_missing_from_our_ILL_print_outs" rel="internal"><span class="mt-icon-article-reference"></span>The return to and return via information is missing from our ILL print outs</a></li><li class="mt-show-more-listing"><a title="Tipasa user portal error - Request form not enabled. Contact library." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Tipasa_user_portal_error_-_Request_form_not_enabled_Contact_library" rel="internal"><span class="mt-icon-article-reference"></span>Tipasa user portal error - Request form not enabled. Contact library.</a></li><li class="mt-show-more-listing"><a title="I'm trying to add roles to a Tipasa user account and I don't see the Roles accordion" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/trying_to_add_roles_to_a_Tipasa_user_account_and_I_do_not_see_the_Roles_accordion" rel="internal"><span class="mt-icon-article-reference"></span>I'm trying to add roles to a Tipasa user account and I don't see the Roles accordion</a></li><li class="mt-show-more-listing"><a title="Users are not receiving Article Exchange emails" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Users_are_not_receiving_Article_Exchange_emails" rel="internal"><span class="mt-icon-article-reference"></span>Users are not receiving Article Exchange emails</a></li><li class="mt-show-more-listing"><a title="What are Linked Requests?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/What_are_Linked_Requests" rel="internal"><span class="mt-icon-article-howto"></span>What are Linked Requests?</a></li><li class="mt-show-more-listing"><a title="What are the differences between Tipasa and WorldShare ILL?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/What_are_the_differences_between_Tipasa_and_WorldShare_ILL" rel="internal"><span class="mt-icon-article-howto"></span>What are the differences between Tipasa and WorldShare ILL?</a></li><li class="mt-show-more-listing"><a title="What changes do I need to make for the auto-no feature to deflect requests based on my library's availability?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/What_changes_do_I_need_to_make_for_the_auto_no_feature_to_deflect_requests_based_on_my_librarys_availability" rel="internal"><span class="mt-icon-article-howto"></span>What changes do I need to make for the auto-no feature to deflect requests based on my library's availability?</a></li><li class="mt-show-more-listing"><a title="What guidelines does the copyright module follow for copyright management?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/What_guidelines_does_the_copyright_module_follow_for_copy_right_management" rel="internal"><span class="mt-icon-article-howto"></span>What guidelines does the copyright module follow for copyright management?</a></li><li class="mt-show-more-listing"><a title="What vendors are available in the Purchase Options section within an ILL request?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/What_vendors_are_available_in_the_Purchase_Options_section_in_ILL" rel="internal"><span class="mt-icon-article-howto"></span>What vendors are available in the Purchase Options section within an ILL request?</a></li><li class="mt-show-more-listing"><a title="When I open our Tipasa request form, I get the error, "Information is not available at this time. Try again later."" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/When_I_open_our_Tipasa_request_form_I_get_the_error_Information_is_not_available_at_this_time_Try_again_later" rel="internal"><span class="mt-icon-article-reference"></span>When I open our Tipasa request form, I get the error, "Information is not available at this time. Try again later."</a></li><li class="mt-show-more-listing"><a title="When we try to open the Tipasa ILL request form a different ILL template displays instead." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/When_we_try_to_open_the_Tipasa_ILL_request_form_a_different_ILL_template_displays_instead." rel="internal"><span class="mt-icon-article-reference"></span>When we try to open the Tipasa ILL request form a different ILL template displays instead.</a></li><li class="mt-show-more-listing"><a title="Where can I change the Reply To Email in Notifications?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Where_can_I_change_the_Reply_To_Email_in_Notifications" rel="internal"><span class="mt-icon-article-howto"></span>Where can I change the Reply To Email in Notifications?</a></li><li class="mt-show-more-listing"><a title="Custom holdings group error: "there seems to be a problem with the module you are accessing"" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_am_I_seeing_an_error_message_when_I_attempt_to_delete_a_custom_holdings_group" rel="internal"><span class="mt-icon-article-reference"></span>Custom holdings group error: "there seems to be a problem with the module you are accessing"</a></li><li class="mt-show-more-listing"><a title="Why are my e-periodical requests coming back unfilled" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_are_my_e-periodical_requests_coming_back_unfilled" rel="internal"><span class="mt-icon-article-reference"></span>Why are my e-periodical requests coming back unfilled</a></li><li class="mt-show-more-listing"><a title="Why are my off campus patrons receiving an error message that says "Null Relay: HTTP session was not found" when they try to access My Account?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_are_my_off_campus_patrons_receiving_an_error_message_that_says_Null_Relay_HTTP_session_was_not_found_when_they_try_to_access_the_user_portal" rel="internal"><span class="mt-icon-article-howto"></span>Why are my off campus patrons receiving an error message that says "Null Relay: HTTP session was not found" when they try to access My Account?</a></li><li class="mt-show-more-listing"><a title="Why are patrons able to make ILL requests and renew items when they are expired" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_are_patrons_able_to_make_ILL_requests_and_renew_items_when_they_are_expired" rel="internal"><span class="mt-icon-article-howto"></span>Why are patrons able to make ILL requests and renew items when they are expired</a></li><li class="mt-show-more-listing"><a title="Why are patrons not receiving automated email notifications about their ILL requests?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_are_patrons_not_receiving_automated_email_notifications_about_their_ILL_requests" rel="internal"><span class="mt-icon-article-howto"></span>Why are patrons not receiving automated email notifications about their ILL requests?</a></li><li class="mt-show-more-listing"><a title="Why are Patron Requests for articles and chapters not matching with the parent's journal or book record?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_are_Patron_Requests_for_articles_and_chapters_not_matching_with_the_parent's_journal_or_book_record" rel="internal"><span class="mt-icon-article-howto"></span>Why are Patron Requests for articles and chapters not matching with the parent's journal or book record?</a></li><li class="mt-show-more-listing"><a title="Why are requests deflected with the reason MFHD Acquisitions Status - On Order?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_are_requests_deflected_with_the_reason_MFHD_Acquisitions_Status_-_On_Order%3F" rel="internal"><span class="mt-icon-article-howto"></span>Why are requests deflected with the reason MFHD Acquisitions Status - On Order?</a></li><li class="mt-show-more-listing"><a title="Why are there spikes in our Turnaround time graph?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_are_there_spikes_in_our_Turnaround_time_graph" rel="internal"><span class="mt-icon-article-howto"></span>Why are there spikes in our Turnaround time graph?</a></li><li class="mt-show-more-listing"><a title="Why are we getting a "Missing or invalid Status" error in the Tipasa User Portal?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_are_we_getting_a_%22Missing_or_invalid_Status%22_error_in_the_Tipasa_User_Portal" rel="internal"><span class="mt-icon-article-reference"></span>Why are we getting a "Missing or invalid Status" error in the Tipasa User Portal?</a></li><li class="mt-show-more-listing"><a title="Why can't I mark an article exchange request received?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_can't_I_mark_an_article_exchange_request_received" rel="internal"><span class="mt-icon-article-reference"></span>Why can't I mark an article exchange request received?</a></li><li class="mt-show-more-listing"><a title="Why is the Due Date field missing from an ILL request?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_can_I_not_get_a_due_date_to_appear_when_I_fill_Lending_requests_for_a_Copy%3F" rel="internal"><span class="mt-icon-article-reference"></span>Why is the Due Date field missing from an ILL request?</a></li><li class="mt-show-more-listing"><a title="Why did I get the error message "Direct request processing failed"?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_did_I_get_the_error_message_%22Direct_request_processing_failed%22" rel="internal"><span class="mt-icon-article-howto"></span>Why did I get the error message "Direct request processing failed"?</a></li><li class="mt-show-more-listing"><a title="Why doesn't my custom notification autopopulate the patron's email address?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_doesnt_my_custom_notification_autopopulate_the_patrons_email_address" rel="internal"><span class="mt-icon-article-howto"></span>Why doesn't my custom notification autopopulate the patron's email address?</a></li><li class="mt-show-more-listing"><a title="Why do some article requests match onto an article while others match onto the journal the article is published in?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_do_direct_requests_for_articles_sometimes_request_the_article_OCLC_number_and_other_times_request_the_OCLC_number_of_the_journal_they_are_in" rel="internal"><span class="mt-icon-article-howto"></span>Why do some article requests match onto an article while others match onto the journal the article is published in?</a></li><li class="mt-show-more-listing"><a title="Why do I see the message "Search results did not contain a valid ISSN" in the Request History?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_do_I_see_the_message_Search_results_did_not_contain_a_valid_ISSN_in_the_Request_History" rel="internal"><span class="mt-icon-article-howto"></span>Why do I see the message "Search results did not contain a valid ISSN" in the Request History?</a></li><li class="mt-show-more-listing"><a title="Why do some article requests match onto an article while others match onto the journal the article is published in?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_do_some_article_requests_match_onto_an_article_while_others_match_onto_the_journal_the_article_is_published_in%3F" rel="internal"><span class="mt-icon-article-howto"></span>Why do some article requests match onto an article while others match onto the journal the article is published in?</a></li><li class="mt-show-more-listing"><a title="Why is my new custom notification template not appearing as an option in Tipasa?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_is_my_new_custom_notification_template_not_appearing_as_an_option_in_Tipasa" rel="internal"><span class="mt-icon-article-reference"></span>Why is my new custom notification template not appearing as an option in Tipasa?</a></li><li class="mt-show-more-listing"><a title="Why is there a charge for insurance on my interlibrary loan request" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_is_there_a_charge_for_insurance_on_my_interlibrary_loan_request" rel="internal"><span class="mt-icon-article-howto"></span>Why is there a charge for insurance on my interlibrary loan request</a></li><li class="mt-show-more-listing"><a title="Why is there a request in the AE Alert queue with no Article Exchange link?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_is_there_a_request_in_the_AE_Alert_queue_with_no_Article_Exchange_link" rel="internal"><span class="mt-icon-article-howto"></span>Why is there a request in the AE Alert queue with no Article Exchange link?</a></li><li class="mt-show-more-listing"><a title="Why is the error incomplete contact information for patron appearing when I try to send an email?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_is_the_error_incomplete_contact_information_for_patron_appearing_when_I_try_to_send_an_email" rel="internal"><span class="mt-icon-article-howto"></span>Why is the error incomplete contact information for patron appearing when I try to send an email?</a></li><li class="mt-show-more-listing"><a title="Why is the LinkUserPortal data insert not pulling in the correct URL for our Tipasa My Account page?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_is_the_LinkUserPortal_data_insert_not_pulling_in_the_correct_URL_for_our_Tipasa_User_Portal" rel="internal"><span class="mt-icon-article-howto"></span>Why is the LinkUserPortal data insert not pulling in the correct URL for our Tipasa My Account page?</a></li><li class="mt-show-more-listing"><a title="Why is the Patron ID field not in populating in the Tipasa request form?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_is_the_Patron_ID_field_not_in_populating_in_the_Tipasa_request_form%3F" rel="internal"><span class="mt-icon-article-reference"></span>Why is the Patron ID field not in populating in the Tipasa request form?</a></li><li class="mt-show-more-listing"><a title="Why is the return address incorrect on our library's shipping labels?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Why_is_the_return_address_incorrect_on_our_librarys_shipping_labels" rel="internal"><span class="mt-icon-article-howto"></span>Why is the return address incorrect on our library's shipping labels?</a></li><li class="mt-show-more-listing"><a title="Will an approved ILL renewal automatically update in WorldShare Circulation?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Will_an_approved_ILL_renewal_be_automatically_updated_in_WorldShare_Circulation" rel="internal"><span class="mt-icon-article-howto"></span>Will an approved ILL renewal automatically update in WorldShare Circulation?</a></li><li class="mt-show-more-listing"><a title="Will an Automated Request go through if there is no metadata on the request?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/Troubleshooting/Will_an_Automated_Request_go_through_if_there_is_no_metadata_on_the_request" rel="internal"><span class="mt-icon-article-howto"></span>Will an Automated Request go through if there is no metadata on the request?</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="51700"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Community_Center" rel="internal"><span class="mt-icon-article-topic-category"></span>OCLC Community Center</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Community_Center" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find more information the Community Center.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="OCLC Community Center: Resource Sharing community" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Community_Center/OCLC_Community_Center%3A_Resource_Sharing_community" rel="internal"><span class="mt-icon-article-topic-guide"></span>OCLC Community Center: Resource Sharing community</a></li><li class="mt-show-more-listing"><a title="OCLC Community Center: Tipasa community" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Resource_Sharing/Tipasa/OCLC_Community_Center/OCLC_Community_Center%3A_Tipasa_community" rel="internal"><span class="mt-icon-article-topic-guide"></span>OCLC Community Center: Tipasa community</a></li></ul></dd></dl></li></ul><script type="application/json" 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