CINXE.COM

<html><head><script type="text/javascript" src="https://web-static.archive.org/_static/js/bundle-playback.js?v=7YQSqjSh" charset="utf-8"></script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://www.nap.edu/order.html","20070704010102","https://web.archive.org/","web","https://web-static.archive.org/_static/", "1183510862"); </script> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/banner-styles.css?v=p7PEIJWi" /> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/iconochive.css?v=3PDvdIFv" />  <title>The National Academies Press: Order Information</title> <link rel="stylesheet" type="text/css" href="/web/20070704010102cs_/http://www.nap.edu/stylesheets/napstylesB.css"> </head> <body>  <table width="100%" border="0" cellspacing="0" cellpadding="0" align="center"> <tr> <td valign="top">  <table width="100%" cellspacing="0" cellpadding="0" border="0"> <tr> <td bgcolor="#990000" valign="top" align="left" style="border-right: 1px solid white"><a href="https://web.archive.org/web/20070704010102/http://www.nap.edu/"><img src="https://web.archive.org/web/20070704010102im_/http://images.nap.edu/images/interface10/topnav_naplogo.gif" width="476" height="41" alt="The National Academies Press: Home" title="The National Academies Press: Home" border="0"></a></td> <td bgcolor="#333333" valign="middle" align="right" width="264" rowspan="2"><a href="https://web.archive.org/web/20070704010102/http://www.nationalacademies.org/"><img src="https://web.archive.org/web/20070704010102im_/http://images.nap.edu/images/interface10/topnav_naid.gif" width="264" height="41" alt="The National Academies: Home" title="The National Academies: Home" border="0"></a></td> </tr> <tr><td colspan="1" height="5" bgcolor="#990000" valign="top" style="padding-bottom: 3px; border-right: 1px solid white; padding-left: 45px;"><div align="left" class="smallwhite">Read more than 3,700 books online FREE! More than 1900 PDFs now available for sale</div></td> </tr> <tr> <td colspan="2" bgcolor="#666666" style="border-top: 1px solid white;"><table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="white" height="22" align="left"> <tr> <td bgcolor="#666666" onmouseover=" this.style.backgroundColor='#999999';" onmouseout=" this.style.background='#666666';" valign="middle" align="center" nowrap width="50"> <a href="https://web.archive.org/web/20070704010102/http://www.nap.edu/" class="topnav">HOME</a> </td> <td bgcolor="#666666" onmouseover=" this.style.backgroundColor='#999999';" onmouseout=" this.style.background='#666666';" valign="middle" align="center" nowrap width="100"> <a href="https://web.archive.org/web/20070704010102/http://www.nap.edu/about.html" class="topnav">ABOUT NAP</a> </td> <td bgcolor="#666666" onmouseover=" this.style.backgroundColor='#999999';" onmouseout=" this.style.background='#666666';" valign="middle" align="center" nowrap width="100"> <a href="https://web.archive.org/web/20070704010102/http://www.nap.edu/contact.html" class="topnav">CONTACT NAP</a> </td> <td bgcolor="#666666" onmouseover=" this.style.backgroundColor='#999999';" onmouseout=" this.style.background='#666666';" valign="middle" align="center" nowrap width="50"> <a href="https://web.archive.org/web/20070704010102/http://www.nap.edu/help.html" class="topnav">HELP</a> </td> <td bgcolor="#666666" onmouseover=" this.style.backgroundColor='#999999';" onmouseout=" this.style.background='#666666';" valign="middle" align="center" nowrap width="100"> <a href="https://web.archive.org/web/20070704010102/http://www.nap.edu/new.html" class="topnav">NEW RELEASES</a> </td> <td bgcolor="#666666" onmouseover=" this.style.backgroundColor='#999999';" onmouseout=" this.style.background='#666666';" valign="middle" align="center" nowrap width="115"> <a href="https://web.archive.org/web/20070704010102/http://www.nap.edu/order.html" class="topnav">ORDERING INFO</a> </td> <td align="right" bgcolor="#666666" valign="middle"><a href="https://web.archive.org/web/20070704010102/http://secure.nap.edu/cart/cart.cgi" class="cart"><img src="https://web.archive.org/web/20070704010102im_/http://images.nap.edu/images/interface10/cart.gif" width="42" height="18" alt="cart icon" title="cart icon" border="0" align="absmiddle"> Items in cart [1]</a></td> </tr> </table></td> </tr> <tr> <td colspan="2" bgcolor="#999999" style="border-top: 1px solid white; border-bottom: 1px solid #333333;" height="24" valign="middle">  <table width="450" height="26" align="left" border="0" cellpadding="0" cellspacing="0"> <tr> <form name="QueryForm" action="https://web.archive.org/web/20070704010102/http://search.nap.edu/nap-cgi/selsrch.cgi" method="get" title="Search NAP Books"> <td height="15" colspan="2" class="searchtxt"><label for="Search NAP Books" title="Search NAP Books">TRY OUR SPECIAL <font color="black"><b>DISCOVERY ENGINE</b>:</font></label></td> <td align="left" valign="middle"> <input type="hidden" name="optItemsPerPage" value="10"> <input type="hidden" name="optMaxSearchRows" value="100"> <input type="hidden" name="SearchIn" value="ALL"> <input type="text" name="term" style="border: 1px solid #000000; width: 150px;" maxlength="75"> </td> <td bgcolor="#999999" align="left" valign="middle"> <input name="GO" type="image" src="https://web.archive.org/web/20070704010102im_/http://images.nap.edu/images/interface10/topnav_searchgo.gif" alt="Find" border="0" align="left" style="border: 0px;"></td></tr> </form></table>  <div align="right" class="blktxt">Questions? Call 888-624-8373</div> </td></tr> </table> </td> </tr> </table>  <div id="toplevel"> <table width="700" align="center" cellpadding="0" cellspacing="0"> <tr><th colspan="2" class="main">Order Information</td></tr> <tr> <td valign="top" width="490"> <a name="altorder"></a> <h3>We provide several ordering options.</h3> <br><p><strong>You can order:</strong></p> <ul> <li><a href="#inperson">In person</a></li> <li><a href="#online">Online</a></li> <li><a href="#phone">By phone</a></li> <li><a href="#fax">By fax</a> </li> <li><a href="#mail">By mail</a></li> <li><a href="#po">By purchase order</a></li> </ul> <h3>Payment Options</h3> <ul> <li>Credit card. We accept Visa, MasterCard, or American Express. </li> <li>Purchasing card. Purchasing cards are a type of credit card used by many corporations and institutions. Customers may submit one P-card reference number per order along with their credit card information. This reference number is used to track purchases with an internal billing code, which is itemized on your credit card statement.</li> <li><a href="#po">Purchase order.</a> Purchase orders are only accepted by mail or fax. Please see our purchase order instructions for complete details.</li> <li><a href="#mail">Check.</a> Orders purchased with checks can only be accepted by mail. Please see our instructions for ordering by mail for complete details.</li> </ul> <p align="right"> [ <a href="#top">Top of Page</a> ] </p> <a name="inperson"></a> <h3>Ordering in Person</h3> <p>If you are in the Washington, DC, area, consider visiting our <a href="https://web.archive.org/web/20070704010102/http://www.nap.edu/bookstore.html">bookstore</a>, which is conveniently located near several Metro stops. The bookstore carries our most popular books, but we do recommend calling ahead to make sure what you want is available.</p> <p align="right"> [ <a href="#top">Top of Page</a> ] </p> <a name="online"></a> <h3>Ordering Online</h3> <p>Buying books through our Web site is safe and secure. Plus, when you order a printed book online, you automatically receive a 10% discount off the list price. We only accept credit cards and purchasing cards for online orders. If you want to pay by check please read our instructions for ordering by mail. Customers paying by purchase order should read those specific instructions.</p> <p><strong><a href="security.html">Online Security</a></strong><br>All ordering information is SSL encrypted. Your personal information, including credit card data, is scrambled and coded as it passes over the Internet so that it cannot be pirated. We also have a firewall in place that further protects the data once it reaches our server. </p> <p>Our track record is perfect. We've been taking orders over the Web since 1996 and we've never had an incident of credit card fraud associated with an order placed on the National Academies Press Web site. We have every expectation of maintaining that perfect record. </p> <p>If you are uncomfortable ordering online, consider our <a href="#altorder">alternative ordering options</a> by phone, fax, or mail.</p> <p align="right"> [ <a href="#top">Top of Page</a> ] </p> <a name="phone"></a> <h3>Ordering by Phone</h3> <p>You may phone in your order to our <a href="contact.html">Customer Service Department</a>. We can only accept credit card orders over the phone. If you want to pay by check or purchase order, place your order by mail or fax. </p> <p><strong>Note</strong> <br> <ul> <li>Books are not eligible to receive a 10% discount off the list price when you order by phone.</li> <li>Electronic versions of our books (Book plus PDF, PDF Book, or PDF Chapters) can only be purchased online.</li> </ul> </p> <p align="right"> [ <a href="#top">Top of Page</a> ] </p> <a name="mail"></a> <h3>Ordering by Mail</h3> <p>Start by downloading and completing an <a href="https://web.archive.org/web/20070704010102/http://books.nap.edu/catalog/orderform.pdf">order form</a>[PDF]. </p> <ul> <li>If paying by check, please make payable to The National Academies Press. Checks must be issued in U.S. dollars and drawn on a U.S. bank. </li> <li>Please be sure to include <a href="shipping.html">shipping and handling</a> and <a href="salestax.html">applicable sales tax</a>. </li> <li>Unless otherwise specified, books will be sent via our standard shipping and handling method.</li> <li>Send your completed order to:<br> <blockquote>The National Academies Press<br> 500 Fifth Street NW<br> Lockbox 285<br> Washington, DC 20055<br></blockquote> </li> </ul> <p><strong>Note</strong><br> <ul> <li>Books are not eligible to receive a 10% discount off the list price when you order by mail.</li> <li>Electronic versions of our books (Book plus PDF, PDF Book, or PDF Chapters) can only be purchased online.</li> </ul> </p> <p align="right"> [ <a href="#top">Top of Page</a> ] </p> <a name="fax"></a> <h3>Ordering by Fax</h3> <p>Start by downloading and completing an <a href="https://web.archive.org/web/20070704010102/http://books.nap.edu/catalog/orderform.pdf">order form</a>[PDF]. If you are faxing a purchase order, please follow purchase order instructions.</p> <ul> <li>Faxes received before 3:00 p.m. EST will be processed and shipped the following business day.</li> <li>Faxes received after 3:00 p.m. EST will be processed and shipped in two business days.</li> <li>Business days are Monday through Friday. We are closed on most U.S. holidays. </li> <li>Completed order forms and purchase orders can be faxed to (202) 334-2451.</li> </ul> <p><strong>Note</strong><br> <ul> <li>Books are not eligible to receive a 10% discount off the list price when you order by fax.</li> <li>Electronic versions of our books (Book plus PDF, PDF Book, or PDF Chapters) can only be purchased online.</li> </ul> </p> <p align="right"> [ <a href="#top">Top of Page</a> ] </p> <a name="po"></a> <h3>Ordering with a Purchase Order</h3> <p>We accept purchase orders from U.S. or Canadian companies or institutions. You do not have to pay in advance with a purchase order. We will ship your order and invoice you for the amount owed. You have thirty (30) days to remit full payment. </p> <p>Purchase orders must be signed, bona fide documents that specify both a shipping and billing address; the preferred shipping method; and all relevant costs, including book prices, shipping and handling, and taxes. Requisitions, letters, faxes, or memoranda referencing a purchase order number will not be accepted.</p> <p><strong>Note</strong> <ul> <li>Books are not eligible to receive a 10% discount off the list price when you order by mail.</li> <li>Electronic versions of our books (Book plus PDF, PDF Book, or PDF Chapters) can only be purchased online.</li> </ul> </p> <p><strong>Shipping and Handling Options</strong><br>Purchase orders should allow for shipping as a prepay and add item, in other words, we add the shipping costs to your invoice for reimbursement.</p> <p>Unless otherwise specified, books will be sent via our standard shipping and handling method, FedEx Ground. <a href="shipping.html">Learn more about shipping and handling options, transit time, and pricing.</a></p> <p>If you require an expedited shipping method, such as FedEx Priority, please phone our <a href="https://web.archive.org/web/20070704010102/mailto:customer_service@nap.edu" title="email customer service">Customer Service Department</a> to determine whether your book is in stock and available for immediate shipment. Your purchase order will need to state the type of expedited shipping to be used, the deadline for receipt of the shipment, and that you accept all applicable charges incurred.</p> <p><strong>Applicable taxes</strong><br> If your order is being shipped to any of the following locations, sales tax applies: <ul> <li>California</li> <li>District of Columbia</li> <li>Florida</li> <li>Maryland</li> <li>Texas</li> <li>Canada (GST)</li> </ul> </p> <p>If you are exempt from the sales tax in your jurisdiction, please let us know by providing your tax exemption number in your purchase order and we will remove those charges. </p> <p><strong>Additional information</strong><br> The National Academies Press is classified as a large, nonprofit organization. <ul> <li>Our FEI number is 530196932. </li> <li>Our Canadian GST number is 133130880. </li> <li>Our remit-to address for payments is:</li> </ul> </p> <p><strong>Submitting Completed Purchase Orders</strong><br>Completed purchase orders can be sent by fax or mail. If you choose to fax your purchase order, it is not necessary to mail the original. </p> <p>Customer Service Fax Number: (202) 334-2451 </p> <p>The National Academies Press<br> 500 Fifth Street NW<br> Lockbox 285<br> Washington, DC 20055<br></p> <p><strong>Note</strong><br> <ul> <li>Books are not eligible to receive a 10% discount off the list price when you order by mail or fax.</li> <li>Electronic versions of our books (Book plus PDF, PDF Book, or PDF Chapters) can only be purchased online.</li> </ul></p> <p align="right"> [ <a href="#top">Top of Page</a> ] </p> </td> <td valign="top" bgcolor="#efefef"> <ul id="quicklinks"> <li class="title">Quick Links</li> <li><a href="shipping.html">Shipping and Handling Options</a></li> <li><a href="salestax.html">Sales Tax</a></li> <li><a href="discount.html">Discounts</a></li> <li><a href="returns.html">Returns and Questions About an Order</a></li> <li><a href="seller.html">Information for Book Trade Customers</a></li> <li><a href="international.html">International Ordering and Overseas Distribution</a></li> <li><a href="contact.html">Customer Service</a> </li> <li><a href="https://web.archive.org/web/20070704010102/http://www.nationalacademies.org/legal/privacy.html">Privacy Statement</a></li> </ul></td></tr></table> </div>  <table border="0" cellpadding="0" cellspacing="0" width="100%" valign="bottom"> <tr> <td bgcolor="#333333" align="center" colspan="3"> <a href="#top" class="bottomnav">[ Top of Page ]</a> <a href="https://web.archive.org/web/20070704010102/http://www.nap.edu/" class="bottomnav">[ Home ]</a> <a href="https://web.archive.org/web/20070704010102/http://www.nap.edu/contact.html" class="bottomnav">[ Contact Us ]</a> <a href="https://web.archive.org/web/20070704010102/http://www.nap.edu/help.html" class="bottomnav">[ Help ] </a> <a href="https://web.archive.org/web/20070704010102/http://www.nationalacademies.org/" class="bottomnav">[ The National Academies Home ] </a></td> </tr> <tr>  <td align="center" bgcolor="#990000" height="15" colspan="3"> <div class="copyright"><a href="https://web.archive.org/web/20070704010102/http://www.national-academies.org/legal/" class="copyright">Copyright © 2007. National Academy of Sciences. All rights reserved. 500 Fifth St. N.W., Washington, D.C. 20001.<br> Terms of Use and Privacy Statement</a> </div> </td> </tr> </table> </body> </html>