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clearfix"> <div class="nine wide m-12-wide m-row-1 body-content" id="body-content"> <div class="tab-container"> <span class="tab-target" id="recent"></span> <span class="tab-target" id="videos"></span> <span class="tab-target" id="articles"></span> <div class="tab-content"> <ul class="tabs"> <li class="tab recent-tab default"><a href="#recent">Most Recent</a></li> <li class="tab videos-tab"><a href="#videos">Videos Only</a></li> <li class="tab articles-tab"><a href="#articles">Articles Only</a></li> </ul> <div class="tab-body default" id="recentTabContent"> <ul class="publication-list"> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/destination-pages-vs-transition-pages/">Destination Pages vs. Transition Pages</a></h2> <time><span class="small large desktop only">January 22, 2025</span><span class="mobile only">Jan 22, 2025</span> | 4 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/destination-pages-vs-transition-pages/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Artboard_11-20.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Artboard_11-20.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Destination pages fulfill users' information needs through detailed content, while transition pages guide them toward these destinations through navigation and brief overviews. Content prioritization based on user goals and information needs is key in designing both pages. </p> </div> <div class="media four-wide"> <a href="/videos/destination-pages-vs-transition-pages/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Artboard_11-20.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Artboard_11-20.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Artboard_11-20.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/seq-vs-sus/">SEQ vs. SUS</a></h2> <time><span class="small large desktop only">January 8, 2025</span><span class="mobile only">Jan 8, 2025</span> | 4 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/seq-vs-sus/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/SEQ_vs._SUS_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/SEQ_vs._SUS_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Pair qualitative methods with quantitative metrics like the System Usability Scale (SUS) for benchmarking and the Single Ease Question (SEQ) for task-level insights. Use both carefully with qualitative data. </p> </div> <div class="media four-wide"> <a href="/videos/seq-vs-sus/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/SEQ_vs._SUS_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/SEQ_vs._SUS_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/SEQ_vs._SUS_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/ux-quiz/">UX Quiz: 2024 Year in Review</a> </h2> <time><span class="small large desktop only">January 3, 2025</span><span class="mobile only">Jan 3, 2025</span> | Article: 2 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Test your usability knowledge by taking our quiz. All questions and answers are based on articles that we published last year.</p> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/efficient-error-messages/">Create Efficient Error Messages</a></h2> <time><span class="small large desktop only">October 16, 2024</span><span class="mobile only">Oct 16, 2024</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/efficient-error-messages/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Create_Efficient_Error_Messages_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Create_Efficient_Error_Messages_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> You need efficient error messages to keep users engaged in their workflow. Follow these four efficiency guidelines to design error messages that respect users' effort and offer time-saving guidance. </p> </div> <div class="media four-wide"> <a href="/videos/efficient-error-messages/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Create_Efficient_Error_Messages_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Create_Efficient_Error_Messages_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Create_Efficient_Error_Messages_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/error-message-communication-guidelines/">Error Messages: 4 Guidelines for Effective Communication</a></h2> <time><span class="small large desktop only">September 23, 2024</span><span class="mobile only">Sep 23, 2024</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/error-message-communication-guidelines/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Error_Messages_4_Guidelines_for_Effective_Communication_Thumbnail_1.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Error_Messages_4_Guidelines_for_Effective_Communication_Thumbnail_1.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Communicate effectively with your error messages by using human-readable language, concisely and precisely describing the issue, offering constructive advice, and not blaming the user. </p> </div> <div class="media four-wide"> <a href="/videos/error-message-communication-guidelines/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Error_Messages_4_Guidelines_for_Effective_Communication_Thumbnail_1.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Error_Messages_4_Guidelines_for_Effective_Communication_Thumbnail_1.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Error_Messages_4_Guidelines_for_Effective_Communication_Thumbnail_1.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/top-tasks/">A Lesson on Top Tasks from Hurricane Beryl</a> </h2> <time><span class="small large desktop only">July 19, 2024</span><span class="mobile only">Jul 19, 2024</span> | Article: 7 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Companies that do not support their users’ top tasks in a crisis fail their users and their reason for existence.</p> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/homepage-design-mistakes/">Homepage Design: 4 Common Mistakes</a></h2> <time><span class="small large desktop only">July 10, 2024</span><span class="mobile only">Jul 10, 2024</span> | 5 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/homepage-design-mistakes/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/X_Common_Homepage_Design_Mistakes_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/X_Common_Homepage_Design_Mistakes_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Enhance your homepage design by avoiding false floors, providing clear scrolling cues, adhering to familiar web standards, and creating a distinct visual hierarchy to focus user attention. </p> </div> <div class="media four-wide"> <a href="/videos/homepage-design-mistakes/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/X_Common_Homepage_Design_Mistakes_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/X_Common_Homepage_Design_Mistakes_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/X_Common_Homepage_Design_Mistakes_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/breakpoints/">Breakpoints in Responsive Design: What & Why</a></h2> <time><span class="small large desktop only">June 24, 2024</span><span class="mobile only">Jun 24, 2024</span> | 2 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/breakpoints/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Breakpoints_in_UX_What__Why_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Breakpoints_in_UX_What__Why_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Breakpoints determine when a webpage may adjust to different layouts. They help designers (and developers) maintain layout consistency across multiple screen sizes, orientations, and devices. </p> </div> <div class="media four-wide"> <a href="/videos/breakpoints/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Breakpoints_in_UX_What__Why_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Breakpoints_in_UX_What__Why_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Breakpoints_in_UX_What__Why_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/menu-design/">Menu-Design Checklist: 17 UX Guidelines</a> </h2> <time><span class="small large desktop only">June 7, 2024</span><span class="mobile only">Jun 7, 2024</span> | Article: 6 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>People rely on menus to find content and use features. Use this checklist to make sure your menus do their job.</p> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/tabs-vs-accordions/">Tabs vs. Accordions: When to Use Each</a></h2> <time><span class="small large desktop only">May 20, 2024</span><span class="mobile only">May 20, 2024</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/tabs-vs-accordions/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Tabs_vs._Accordions_-_When_to_Use_Each_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Tabs_vs._Accordions_-_When_to_Use_Each_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Tabs and accordions organize and layer content on the same page. Tabs suit a few long sections, while accordions fit many short ones. Choose based on your content structure and user needs for optimal layout. </p> </div> <div class="media four-wide"> <a href="/videos/tabs-vs-accordions/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Tabs_vs._Accordions_-_When_to_Use_Each_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Tabs_vs._Accordions_-_When_to_Use_Each_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Tabs_vs._Accordions_-_When_to_Use_Each_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/breakpoints-in-responsive-design/">Breakpoints in Responsive Design</a> </h2> <time><span class="small large desktop only">April 5, 2024</span><span class="mobile only">Apr 5, 2024</span> | Article: 4 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Breakpoints determine when a webpage may adjust to different layouts. They help designers (and developers) maintain layout consistency across multiple screen sizes, orientations, and devices.</p> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/in-page-links/">In-Page Links: 3 Usability Tips</a></h2> <time><span class="small large desktop only">April 3, 2024</span><span class="mobile only">Apr 3, 2024</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/in-page-links/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/In-Page_Link_101_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/In-Page_Link_101_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> In-page links help users navigate to specific content sections on the same page. For effective use, use descriptive headings that match the destination, and clearly distinguish in-page links from other links. </p> </div> <div class="media four-wide"> <a href="/videos/in-page-links/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/In-Page_Link_101_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/In-Page_Link_101_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/In-Page_Link_101_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/homepage-design-principles/">Homepage Design: 5 Fundamental Principles</a> </h2> <time><span class="small large desktop only">March 15, 2024</span><span class="mobile only">Mar 15, 2024</span> | Article: 12 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Effective homepages are simple and easy to access, communicate the organization’s and site’s purpose, show engaging content, and prompt users to take action.</p> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/responsive-web-design/">Responsive Web Design: 3 Key Fundamentals</a></h2> <time><span class="small large desktop only">February 19, 2024</span><span class="mobile only">Feb 19, 2024</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/responsive-web-design/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/What_is_Responsive_Web_Design_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/What_is_Responsive_Web_Design_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Responsive web design adapts to various screen sizes while emphasizing developmental efficiency over device-specific designs. It's key to prioritize content based on different contexts of use across devices and create a cohesive experience for all users. </p> </div> <div class="media four-wide"> <a href="/videos/responsive-web-design/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/What_is_Responsive_Web_Design_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/What_is_Responsive_Web_Design_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/What_is_Responsive_Web_Design_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/comparison-tables/">Comparison Tables for Products, Services, and Features</a> </h2> <time><span class="small large desktop only">February 9, 2024</span><span class="mobile only">Feb 9, 2024</span> | Article: 11 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Use this versatile GUI tool to support users when they need to make a decision that involves considering multiple attributes of a small number of items.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/ux-quiz/ux-quiz-2023/">User-Experience Quiz: 2023 UX Year in Review</a> </h2> <time><span class="small large desktop only">January 5, 2024</span><span class="mobile only">Jan 5, 2024</span> | Article: 2 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Test your usability knowledge by taking our quiz. All questions and answers are based on articles that we published last year.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/in-page-links-content-navigation/">In-Page Links for Content Navigation</a> </h2> <time><span class="small large desktop only">October 1, 2023</span><span class="mobile only">Oct 1, 2023</span> | Article: 7 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>In-page links, often embedded in the table of contents, help users navigate to specific content sections on the same page. While research showed increased user familiarity with the design pattern, carefully consider content structures before implementation.</p> </div> </div> </li> <li class="publication-list-item article"> <div class="article teaser"> <div class="content"> <h2 class="title"> <a href="/articles/web-ux-study-guide/">Web UX: Study Guide</a> </h2> <time><span class="small large desktop only">August 27, 2023</span><span class="mobile only">Aug 27, 2023</span> | Article: 12 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Unsure where to start? Use this collection of links to our articles and videos to learn how users interact with the web and how to design effective web user experiences.</p> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/cognitive-walkthroughs/">Cognitive Walkthroughs Help Assess Interface Learnability</a></h2> <time><span class="small large desktop only">August 4, 2023</span><span class="mobile only">Aug 4, 2023</span> | 4 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/cognitive-walkthroughs/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Cognitive_Walkthroughs_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Cognitive_Walkthroughs_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> A cognitive walkthrough is a task-based usability-inspection technique used to evaluate the learnability of a system from the perspective of a new user. </p> </div> <div class="media four-wide"> <a href="/videos/cognitive-walkthroughs/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Cognitive_Walkthroughs_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Cognitive_Walkthroughs_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Cognitive_Walkthroughs_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/visual-treatments-accessibility/">Visual Treatments that Improve Accessibility</a></h2> <time><span class="small large desktop only">July 31, 2023</span><span class="mobile only">Jul 31, 2023</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/visual-treatments-accessibility/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Visual_Treatments_that_Improve_Accessibility_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Visual_Treatments_that_Improve_Accessibility_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> To design accessible visuals, account for color contrast, don’t rely on color alone, and make interactive elements easy to identify. </p> </div> <div class="media four-wide"> <a href="/videos/visual-treatments-accessibility/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Visual_Treatments_that_Improve_Accessibility_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Visual_Treatments_that_Improve_Accessibility_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Visual_Treatments_that_Improve_Accessibility_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="pagination"> <span><span class="show-for-medium-up only small large desktop">Previous « </span> <span class="show-for-small-down mobile only">Prev « </span></span> <span class="currentpage"> 1 </span> <a href="?page=2"> 2 </a> <a href="?page=3"> 3 </a> <a href="?page=4"> 4 </a> <a href="?page=5"> 5 </a> <a href="?page=6"> 6 </a> <a href="?page=7"> 7 </a> <a href="?page=8"> 8 </a> <a href="?page=9"> 9 </a> <a href="?page=10"> 10 </a> <a href="?page=2"><span> » Next</span></a> </li> </ul> </div> <div class="tab-body" id="videosTabContent"> <ul class="publication-list"> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/destination-pages-vs-transition-pages/">Destination Pages vs. Transition Pages</a></h2> <time><span class="small large desktop only">January 22, 2025</span><span class="mobile only">Jan 22, 2025</span> | 4 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/destination-pages-vs-transition-pages/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Artboard_11-20.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Artboard_11-20.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Destination pages fulfill users' information needs through detailed content, while transition pages guide them toward these destinations through navigation and brief overviews. Content prioritization based on user goals and information needs is key in designing both pages. </p> </div> <div class="media four-wide"> <a href="/videos/destination-pages-vs-transition-pages/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Artboard_11-20.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Artboard_11-20.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Artboard_11-20.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/seq-vs-sus/">SEQ vs. SUS</a></h2> <time><span class="small large desktop only">January 8, 2025</span><span class="mobile only">Jan 8, 2025</span> | 4 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/seq-vs-sus/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/SEQ_vs._SUS_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/SEQ_vs._SUS_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Pair qualitative methods with quantitative metrics like the System Usability Scale (SUS) for benchmarking and the Single Ease Question (SEQ) for task-level insights. Use both carefully with qualitative data. </p> </div> <div class="media four-wide"> <a href="/videos/seq-vs-sus/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/SEQ_vs._SUS_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/SEQ_vs._SUS_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/SEQ_vs._SUS_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/efficient-error-messages/">Create Efficient Error Messages</a></h2> <time><span class="small large desktop only">October 16, 2024</span><span class="mobile only">Oct 16, 2024</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/efficient-error-messages/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Create_Efficient_Error_Messages_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Create_Efficient_Error_Messages_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> You need efficient error messages to keep users engaged in their workflow. Follow these four efficiency guidelines to design error messages that respect users' effort and offer time-saving guidance. </p> </div> <div class="media four-wide"> <a href="/videos/efficient-error-messages/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Create_Efficient_Error_Messages_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Create_Efficient_Error_Messages_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Create_Efficient_Error_Messages_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/error-message-communication-guidelines/">Error Messages: 4 Guidelines for Effective Communication</a></h2> <time><span class="small large desktop only">September 23, 2024</span><span class="mobile only">Sep 23, 2024</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/error-message-communication-guidelines/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Error_Messages_4_Guidelines_for_Effective_Communication_Thumbnail_1.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Error_Messages_4_Guidelines_for_Effective_Communication_Thumbnail_1.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Communicate effectively with your error messages by using human-readable language, concisely and precisely describing the issue, offering constructive advice, and not blaming the user. </p> </div> <div class="media four-wide"> <a href="/videos/error-message-communication-guidelines/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Error_Messages_4_Guidelines_for_Effective_Communication_Thumbnail_1.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Error_Messages_4_Guidelines_for_Effective_Communication_Thumbnail_1.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Error_Messages_4_Guidelines_for_Effective_Communication_Thumbnail_1.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/homepage-design-mistakes/">Homepage Design: 4 Common Mistakes</a></h2> <time><span class="small large desktop only">July 10, 2024</span><span class="mobile only">Jul 10, 2024</span> | 5 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/homepage-design-mistakes/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/X_Common_Homepage_Design_Mistakes_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/X_Common_Homepage_Design_Mistakes_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Enhance your homepage design by avoiding false floors, providing clear scrolling cues, adhering to familiar web standards, and creating a distinct visual hierarchy to focus user attention. </p> </div> <div class="media four-wide"> <a href="/videos/homepage-design-mistakes/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/X_Common_Homepage_Design_Mistakes_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/X_Common_Homepage_Design_Mistakes_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/X_Common_Homepage_Design_Mistakes_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/breakpoints/">Breakpoints in Responsive Design: What & Why</a></h2> <time><span class="small large desktop only">June 24, 2024</span><span class="mobile only">Jun 24, 2024</span> | 2 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/breakpoints/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Breakpoints_in_UX_What__Why_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Breakpoints_in_UX_What__Why_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Breakpoints determine when a webpage may adjust to different layouts. They help designers (and developers) maintain layout consistency across multiple screen sizes, orientations, and devices. </p> </div> <div class="media four-wide"> <a href="/videos/breakpoints/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Breakpoints_in_UX_What__Why_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Breakpoints_in_UX_What__Why_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Breakpoints_in_UX_What__Why_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/tabs-vs-accordions/">Tabs vs. Accordions: When to Use Each</a></h2> <time><span class="small large desktop only">May 20, 2024</span><span class="mobile only">May 20, 2024</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/tabs-vs-accordions/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Tabs_vs._Accordions_-_When_to_Use_Each_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Tabs_vs._Accordions_-_When_to_Use_Each_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Tabs and accordions organize and layer content on the same page. Tabs suit a few long sections, while accordions fit many short ones. Choose based on your content structure and user needs for optimal layout. </p> </div> <div class="media four-wide"> <a href="/videos/tabs-vs-accordions/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Tabs_vs._Accordions_-_When_to_Use_Each_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Tabs_vs._Accordions_-_When_to_Use_Each_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Tabs_vs._Accordions_-_When_to_Use_Each_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/in-page-links/">In-Page Links: 3 Usability Tips</a></h2> <time><span class="small large desktop only">April 3, 2024</span><span class="mobile only">Apr 3, 2024</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/in-page-links/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/In-Page_Link_101_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/In-Page_Link_101_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> In-page links help users navigate to specific content sections on the same page. For effective use, use descriptive headings that match the destination, and clearly distinguish in-page links from other links. </p> </div> <div class="media four-wide"> <a href="/videos/in-page-links/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/In-Page_Link_101_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/In-Page_Link_101_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/In-Page_Link_101_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/responsive-web-design/">Responsive Web Design: 3 Key Fundamentals</a></h2> <time><span class="small large desktop only">February 19, 2024</span><span class="mobile only">Feb 19, 2024</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/responsive-web-design/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/What_is_Responsive_Web_Design_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/What_is_Responsive_Web_Design_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Responsive web design adapts to various screen sizes while emphasizing developmental efficiency over device-specific designs. It's key to prioritize content based on different contexts of use across devices and create a cohesive experience for all users. </p> </div> <div class="media four-wide"> <a href="/videos/responsive-web-design/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/What_is_Responsive_Web_Design_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/What_is_Responsive_Web_Design_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/What_is_Responsive_Web_Design_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/cognitive-walkthroughs/">Cognitive Walkthroughs Help Assess Interface Learnability</a></h2> <time><span class="small large desktop only">August 4, 2023</span><span class="mobile only">Aug 4, 2023</span> | 4 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/cognitive-walkthroughs/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Cognitive_Walkthroughs_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Cognitive_Walkthroughs_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> A cognitive walkthrough is a task-based usability-inspection technique used to evaluate the learnability of a system from the perspective of a new user. </p> </div> <div class="media four-wide"> <a href="/videos/cognitive-walkthroughs/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Cognitive_Walkthroughs_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Cognitive_Walkthroughs_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Cognitive_Walkthroughs_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/visual-treatments-accessibility/">Visual Treatments that Improve Accessibility</a></h2> <time><span class="small large desktop only">July 31, 2023</span><span class="mobile only">Jul 31, 2023</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/visual-treatments-accessibility/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Visual_Treatments_that_Improve_Accessibility_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Visual_Treatments_that_Improve_Accessibility_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> To design accessible visuals, account for color contrast, don’t rely on color alone, and make interactive elements easy to identify. </p> </div> <div class="media four-wide"> <a href="/videos/visual-treatments-accessibility/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Visual_Treatments_that_Improve_Accessibility_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Visual_Treatments_that_Improve_Accessibility_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Visual_Treatments_that_Improve_Accessibility_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/usability-101/">Usability 101</a></h2> <time><span class="small large desktop only">March 24, 2023</span><span class="mobile only">Mar 24, 2023</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/usability-101/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Usability_101_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Usability_101_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Usability assesses how easy user interfaces are to use. Usability is defined by 5 quality components: learnability, efficiency, memorability, errors, and satisfaction. </p> </div> <div class="media four-wide"> <a href="/videos/usability-101/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Usability_101_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Usability_101_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Usability_101_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/augmented-reality-calibration/">5 Tips for Augmented Reality Calibration</a></h2> <time><span class="small large desktop only">November 25, 2022</span><span class="mobile only">Nov 25, 2022</span> | 5 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/augmented-reality-calibration/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/5_Tips_for_Augmented-Reality_Calibration_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/5_Tips_for_Augmented-Reality_Calibration_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Before users can use an AR app, they must often calibrate it first. Usability studies find many big problems in calibration designs that can prevent people from ever getting into the actual AR experience. </p> </div> <div class="media four-wide"> <a href="/videos/augmented-reality-calibration/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/5_Tips_for_Augmented-Reality_Calibration_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/5_Tips_for_Augmented-Reality_Calibration_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/5_Tips_for_Augmented-Reality_Calibration_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/design-for-them/">Design for Them Not for You (UX Slogan #13)</a></h2> <time><span class="small large desktop only">October 14, 2022</span><span class="mobile only">Oct 14, 2022</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/design-for-them/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Design_for_Them_Not_for_You_UX_Slogan_13_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Design_for_Them_Not_for_You_UX_Slogan_13_Thumbnail_.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> It does not matter whether you like a design or whether you find the product easy to use. We must design for the way real customers actually behave. </p> </div> <div class="media four-wide"> <a href="/videos/design-for-them/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Design_for_Them_Not_for_You_UX_Slogan_13_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Design_for_Them_Not_for_You_UX_Slogan_13_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Design_for_Them_Not_for_You_UX_Slogan_13_Thumbnail_.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/why-ux-keynote/">Why UX?</a></h2> <time><span class="small large desktop only">September 30, 2022</span><span class="mobile only">Sep 30, 2022</span> | 22 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/why-ux-keynote/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Why_UX_Jakob_2022_Keynote_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Why_UX_Jakob_2022_Keynote_Thumbnail_.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Key arguments why companies should have systematic user-experience processes. Plus a discussion of the main arguments against UX. (Jakob Nielsen's UX Conference keynote.) </p> </div> <div class="media four-wide"> <a href="/videos/why-ux-keynote/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Why_UX_Jakob_2022_Keynote_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Why_UX_Jakob_2022_Keynote_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Why_UX_Jakob_2022_Keynote_Thumbnail_.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/audience-based-website-navigation/">Audience-Based Website Navigation</a></h2> <time><span class="small large desktop only">September 23, 2022</span><span class="mobile only">Sep 23, 2022</span> | 2 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/audience-based-website-navigation/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Audience-Based_Website_Navigation_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Audience-Based_Website_Navigation_Thumbnail_.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Segmenting a website's navigation by audience categories will often degrade usability, either because users belong in multiple categories, or because they feel the need to look at content targeted at several segments. </p> </div> <div class="media four-wide"> <a href="/videos/audience-based-website-navigation/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Audience-Based_Website_Navigation_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Audience-Based_Website_Navigation_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Audience-Based_Website_Navigation_Thumbnail_.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/you-cant-impose-joy-ux-slogan-3/">You Can't Impose Joy (UX Slogan #3)</a></h2> <time><span class="small large desktop only">May 13, 2022</span><span class="mobile only">May 13, 2022</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/you-cant-impose-joy-ux-slogan-3/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Cant_Impose_Joy_Slogan_3_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Cant_Impose_Joy_Slogan_3_Thumbnail_.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Some UX designers (and many clients) aim to "jazz up" the design to supposedly engage users. This usually backfires because extraneous design elements get in the way of users' tasks. </p> </div> <div class="media four-wide"> <a href="/videos/you-cant-impose-joy-ux-slogan-3/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Cant_Impose_Joy_Slogan_3_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Cant_Impose_Joy_Slogan_3_Thumbnail_.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Cant_Impose_Joy_Slogan_3_Thumbnail_.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/repeated-user-actions-are-frustrating/">Repeated User Actions Are Frustrating</a></h2> <time><span class="small large desktop only">November 5, 2021</span><span class="mobile only">Nov 5, 2021</span> | 2 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/repeated-user-actions-are-frustrating/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Repeated_User_Actions_Are_Frustrating_Thumbnail.jpeg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Repeated_User_Actions_Are_Frustrating_Thumbnail.jpeg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> It's frustrating for users to go back-and-forth and back-and-forth to the same web page, bouncing around without getting what they need. Analytics data can help identify pages that don't help users progress. </p> </div> <div class="media four-wide"> <a href="/videos/repeated-user-actions-are-frustrating/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Repeated_User_Actions_Are_Frustrating_Thumbnail.jpeg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Repeated_User_Actions_Are_Frustrating_Thumbnail.jpeg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Repeated_User_Actions_Are_Frustrating_Thumbnail.jpeg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/level-up-your-visual-design-skills/">3 Ways to Level Up Your Visual Design Skills</a></h2> <time><span class="small large desktop only">October 29, 2021</span><span class="mobile only">Oct 29, 2021</span> | 3 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/level-up-your-visual-design-skills/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/3_Ways_to_Level_Up_Your_Visual_Design_Skills_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/3_Ways_to_Level_Up_Your_Visual_Design_Skills_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Designers, researchers, and generalists alike can improve their visual design skills through creative exercises focused on identification, replication, or exploration. </p> </div> <div class="media four-wide"> <a href="/videos/level-up-your-visual-design-skills/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/3_Ways_to_Level_Up_Your_Visual_Design_Skills_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/3_Ways_to_Level_Up_Your_Visual_Design_Skills_Thumbnail.jpg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/3_Ways_to_Level_Up_Your_Visual_Design_Skills_Thumbnail.jpg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="publication-list-item video"> <div class="video teaser"> <div class="fixed twelve column grid"> <div class="content eight-wide m-twelve-wide"> <h2 class="title"><a href="/videos/top-10-web-design-mistakes/">Top 10 Web-Design Mistakes</a></h2> <time><span class="small large desktop only">October 29, 2021</span><span class="mobile only">Oct 29, 2021</span> | 21 <span class="small large desktop only">minute</span><span class="mobile only">min</span> video</time> <p> <span class="media"> <a href="/videos/top-10-web-design-mistakes/"> <img loading="lazy" src="" srcset="https://media.nngroup.com/media/videos/thumbnails/Top10WebDesignMistakes_Thumbnail.jpeg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Top10WebDesignMistakes_Thumbnail.jpeg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <span class="overlay"> <span class="color icon fab fa-youtube"></span> </span> </a> </span> Jakob Nielsen condemns 10 awful design flaws that plague today's websites, as voted by the audience at his Virtual UX Conference keynote. </p> </div> <div class="media four-wide"> <a href="/videos/top-10-web-design-mistakes/" tabindex="-1" aria-hidden="true"> <img loading="lazy" src="https://media.nngroup.com/media/videos/thumbnails/Top10WebDesignMistakes_Thumbnail.jpeg.650x364_q75_autocrop_crop-smart_upscale.jpg" srcset="https://media.nngroup.com/media/videos/thumbnails/Top10WebDesignMistakes_Thumbnail.jpeg.650x364_q75_autocrop_crop-smart_upscale.jpg, https://media.nngroup.com/media/videos/thumbnails/Top10WebDesignMistakes_Thumbnail.jpeg.1300x728_q75_autocrop_crop-smart_upscale.jpg 2x" alt=""> <div class="overlay"> <span class="color icon fab fa-youtube"></span> </div> </a> </div> </div> </div> </li> <li class="pagination"> <span><span class="show-for-medium-up only small large desktop">Previous « </span> <span class="show-for-small-down mobile only">Prev « </span></span> <span class="currentpage"> 1 </span> <a href="?vpage=2#videos"> 2 </a> <a href="?vpage=3#videos"> 3 </a> <a href="?vpage=2#videos"><span> » Next</span></a> </li> </ul> </div> <div class="tab-body" id="articlesTabContent"> <ul class="publication-list"> <li 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only">August 1, 2021</span><span class="mobile only">Aug 1, 2021</span> | Article: 6 <span class="small large desktop only">minute</span><span class="mobile only">min</span>s to read</time> <p>Today’s users are overwhelmed by a plethora of site and browser-initiated popups with content unrelated to their current task.</p> </div> </div> </li> <li class="pagination"> <span><span class="show-for-medium-up only small large desktop">Previous « </span> <span class="show-for-small-down mobile only">Prev « </span></span> <span class="currentpage"> 1 </span> <a href="?apage=2#articles"> 2 </a> <a href="?apage=3#articles"> 3 </a> <a href="?apage=4#articles"> 4 </a> <a href="?apage=5#articles"> 5 </a> <a href="?apage=6#articles"> 6 </a> <a href="?apage=7#articles"> 7 </a> <a href="?apage=8#articles"> 8 </a> <a href="?apage=9#articles"> 9 </a> <a href="?apage=10#articles"> 10 </a> <a href="?apage=2#articles"><span> » Next</span></a> </li> </ul> </div> </div> </div> </div> <aside class="three wide 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