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</div> <div class="row"> <div class="stickyParent system-main"> <section class="col-sm-8 col-xs-12"> <a id="main-content"></a> <div class="region region-content"> <div id="block-system-main" class="block block-system block-system-main clearfix" > <div class="content"> <article id="node-145511" class="node node-news clearfix col-md-12 col-sm-12 col-xs-12" about="/news/uab-press-ganey-launch-certificate-program-healthcare-leaders" typeof="sioc:Item foaf:Document" node="145511"> <header> <div class="created-topic"> <span class="submitted">Nov 15</span> <span class="topic">More on <a href="/resource-topic/operations">Operations</a></span> </div> <h1 class="node-title">UAB, Press Ganey launch certificate program for healthcare leaders</h1> <h2 class="sub-header"> The program will train executives in applying reliability and human performance principles to their care. </h2> <div class="author col-md-12 col-sm-12 col-xs-12"> <div class="author-item col-md-12 col-sm-12 col-xs-12"> <div class="editor col-sm-8 col-xs-12"> <div class="author-inline "> <div class="avatar" style="background: url(https://www.healthcarefinancenews.com/sites/healthcarefinancenews.com/files/styles/avatar/public/Screen%20Shot%202015-11-24%20at%2011.54.19%20AM.png?itok=4riS_ibZ) center 0;"> <a href="/news/author/90301"><img src="/sites/healthcarefinancenews.com/themes/hfn/images/circle-over.png"></a> </div> <span class="author-name"><a href="/news/author/90301">Jeff Lagasse</a></span><span class="job-title"><strong>,</strong> Editor</span> </div> </div> <div class="social-media col-sm-4 col-xs-12"> <script type="text/javascript"> var addthis_share = { // ... other options url_transforms : { shorten: { twitter: "bitly" } }, shorteners : { bitly : {} }, passthrough : { twitter: { via: "HC_Finance" } } } </script> <script type="text/javascript">var addthis_config = {"data_track_addressbar":false};</script>  <script type="text/javascript" src="//s7.addthis.com/js/300/addthis_widget.js#pubid=ra-536be1326a353683" async="async"></script>  <div class="addthis_sharing_toolbox" data-url="https://www.healthcarefinancenews.com/news/uab-press-ganey-launch-certificate-program-healthcare-leaders"></div> </div> </div></div> </header> <div class="content" > <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even" property="content:encoded"><div class="companion_image companion_top"><img typeof="foaf:Image" src="https://www.healthcarefinancenews.com/sites/healthcarefinancenews.com/files/styles/companion_top/public/executives_professionals_Jose%20Luis%20Pelaez_8.jpg?itok=fvMOnZeY" width="635" height="353" alt="" /><div class="image-field-credits"><p>Photo: Jose Luis Pelaez/Getty Images</p> </div></div><p>Birmingham's Center for Healthcare Management and Leadership will offer a new certificate program to enhance leadership skills for healthcare executives, with the week-long program, developed and facilitated by UAB and Press Ganey, starting in spring 2025.</p> <p><a href="https://cvent.me/00qW8x" target="_blank">The High Reliability Certificate Program</a> will use University of Alabama at Burmingham's facilities, including the UAB simulation center, to train executives in applying reliability and human performance principles to enhance quality and outcomes in healthcare organizations. Participants will also learn to shape, communicate and sustain a culture of safety and reliability, said UAB.</p> <p>The certificate program will be led by professors from the Department of Health Services Administration in the UAB School of Health Professions and consultants from Press Ganey.</p> <p><strong>WHAT'S THE IMPACT?</strong></p> <p>Dr. Charles Hagood, managing partner at Press Ganey Consulting and a UAB alum, said in a <a href="https://www.uab.edu/news/campus/item/14445-uab-press-ganey-offer-new-certificate-program-for-healthcare-leaders" target="_blank">statement</a> that by combining UAB and Press Ganey's expertise, the program will allow healthcare leaders to acquire the tools and skills necessary to help make care delivery safer and more efficient.</p> <p>Registration for the first course is open now, and the first training program is scheduled for March 3-7, 2025.</p> <p>"The data is clear: an organizational foundation of <a href="/directory/quality-and-safety" target="_blank" class="directory-item-link">safety and quality</a> utilizing high reliability principles demonstrably improves patient outcomes, staff engagement, and elevates the entire human experience in healthcare," said Hagood.</p> <p><strong>THE LARGER TREND</strong></p> <p>UAB and Press Ganey announced the certificate program in Birmingham on October 23 at the National Symposium for Healthcare Executives. The event was held at the Grand Bohemian Hotel in Mountain Brook, Alabama, and featured Dr. Tejal Gandhi, Press Ganey's chief safety and transformation officer, as a keynote speaker.</p> <div style="position: relative; display: block; max-width: 100%;"> <div style="padding-top: 56.25%;"> <iframe allow="encrypted-media" allowfullscreen="" src="https://players.brightcove.net/1824526989001/default_default/index.html?videoId=6364252517112" style="position: absolute; top: 0px; right: 0px; bottom: 0px; left: 0px; width: 100%; height: 100%;"></iframe></div> </div> <p><em>Jeff Lagasse</em>聽<i>is聽editor of Healthcare Finance聽News.</i><br /><i>Email:聽<a href="mailto:jlagasse@himss.org" target="_blank">jlagasse@himss.org</a></i><br /><i>Healthcare Finance聽News is a聽<a href="https://www.healthcarefinancenews.com/directory/healthcare-information-management-and-systems-society" target="_blank">HIMSS</a>聽Media publication.</i></p> </div></div></div> </div>  <script type="text/javascript"> window.next_post_layout = 'default'; </script> <div class="related-content clear" class="col-md-12 col-sm-12 col-xs-12"> <div class="block webinars-block"> <div class="block-title">News</div> <div class="sliders"><div class="slide col-md-12 col-sm-12 col-xs-12" > <a target="" href="/news/healthcare-organizations-ask-hhs-delay-quality-measure-reporting-acos" title="Healthcare organizations ask HHS to delay quality measure reporting for ACOs"> <img class="thumbnail_300x134" typeof="foaf:Image" src="https://www.healthcarefinancenews.com/sites/healthcarefinancenews.com/files/styles/thumbnail_300x134/public/QualityReportingJoseLuisPelaez.jpg?itok=cAwVos3P" width="300" height="134" alt="Healthcare organizations ask HHS to delay quality measure reporting for ACOs" /> <span class="title">Healthcare organizations ask HHS to delay quality measure reporting for ACOs</span> </a> <span class="webinar-teaser">The American Hospital Association and American Medical Association are among the 11 organizations signing the letter.</span> </div><div class="slide col-md-12 col-sm-12 col-xs-12" style="display: none;"> <a target="" href="/news/ending-racism-healthcare-often-begins-medical-education-and-target-new-national-project" title="Ending racism in healthcare often begins with medical education - and is the target of a new national project"> <img class="thumbnail_300x134" typeof="foaf:Image" src="https://www.healthcarefinancenews.com/sites/healthcarefinancenews.com/files/styles/thumbnail_300x134/public/black_patient_doc_vaccine_FG%20Trade_Getty%20Images.jpg?itok=hUCNSPlz" width="300" height="134" alt="Ending racism in healthcare often begins with medical education - and is the target of a new national project" /> <span class="title">Ending racism in healthcare often begins with medical education - and is the target of a new national project</span> </a> <span class="webinar-teaser">Inequities can be found in every facet of the industry, but targeting medical students and residents can help stem the tide.</span> </div> </div> </div><div class="clear"></div></div> </article>  </div> </div> </div> </section> <aside class="col-xs-12 col-sm-4 col-md-4" role="complementary"> <div class="stickySpacer"> <div class="region region-sidebar-second"> <div id="block-multiblock-47" class="block block-multiblock block-enterprise-ads block-enterprise-ads-ads_box_right1-instance block-multiblock-47 clearfix" > <div class="block-title"><none></div> <div class="content"> <div id="ads_box_right1" class="enterprise-ads enterprise-ads-box" data-slot="box" data-pos="right1"></div> </div> </div><div id="block-multiblock-49" class="block block-multiblock block-enterprise-ads block-enterprise-ads-ads_box_mobile_mobi_box2-instance block-multiblock-49 clearfix" > <div class="block-title"><none></div> <div class="content"> <div id="ads_box_mobile_mobi_box2" class="enterprise-ads enterprise-ads-box-mobile" data-slot="box_mobile" data-pos="mobi-box2"></div> </div> </div><div id="block-multiblock-48" class="block block-multiblock block-enterprise-ads block-enterprise-ads-ads_box_right2-instance block-multiblock-48 clearfix" > <div class="block-title"><none></div> <div class="content"> <div id="ads_box_right2" class="enterprise-ads enterprise-ads-box" data-slot="box" data-pos="right2"></div> </div> </div><div id="block-multiblock-16" class="block block-multiblock block-block block-block-36-instance block-multiblock-16 clearfix" > <div class="content"> <div class="subscribe-block"> <h3>Breaking News. 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